or by any means, be it electronic, mechanical, photographic, magnetic or otherwise, without the prior
written permission of SMA America, LLC.
Neither SMA America,LLC nor SMA Solar Technology Canada Inc. makes representations, express
or implied, with respect to this documentation or any of the equipment and/or software it may
describe, including (with no limitation) any implied warranties of utility, merchantability, or fitness for
any particular purpose. All such warranties are expressly disclaimed. Neither SMA America,LLC nor
its distributors or dealers nor SMA Solar Technology Canada Inc. nor its distributors or dealers shall
be liable for any indirect, incidental, or consequential damages under any circumstances.
(The exclusion of implied warranties may not apply in all cases under some statutes, and thus the
above exclusion may not apply.)
Specifications are subject to change without notice. Every attempt has been made to make this
document complete, accurate and up-to-date. Readers are cautioned, however, that
SMAAmerica,LLC and SMA Solar Technology Canada Inc. reserve the right to make changes
without notice and shall not be responsible for any damages, including indirect, incidental or
consequential damages, caused by reliance on the material presented, including, but not limited to,
omissions, typographical errors, arithmetical errors or listing errors in the content material.
All trademarks are recognized even if these are not marked separately. Missing designations do not
mean that a product or brand is not a registered trademark.
The Bluetooth
any use of such marks by SMA America,LLC and SMA Solar Technology Canada Inc. is under
license.
®
word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and
SMA America, LLC
3801 N. Havana Street
Denver, CO 80239 U.S.A.
SMA Solar Technology Canada Inc.
2425 Matheson Blvd. E
7th Floor
Mississauga, ON L4W 5K4
Canada
User ManualSPortalMGate-US-BA-en-103
Important Safety InstructionsSMA America, LLC
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Important Safety Instructions
SAVE THESE INSTRUCTIONS
This manual contains important instructions for the following products:
•SUNNY PORTAL
This manual must be followed during installation and maintenance.
The product is designed and tested in accordance with international safety requirements, but as with
all electrical and electronic equipment, certain precautions must be observed when installing and/or
operating the product. To reduce the risk of personal injury and to ensure the safe installation and
operation of the product, you must carefully read and follow all instructions, cautions and warnings
in this manual.
Warnings in this document
A warning describes a hazard to equipment or personnel. It calls attention to a procedure or practice,
which, if not correctly performed or adhered to, could result in damage to or destruction of part or all
of the SMA equipment and/or other equipment connected to the SMA equipment or personal injury.
SymbolDescription
DANGER indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
WARNING indicates a hazardous situation which, if not avoided, could result
in death or serious injury.
CAUTION indicates a hazardous situation which, if not avoided, could result
in minor or moderate injury.
NOTICE is used to address practices not related to personal injury.
4SPortalMGate-US-BA-en-10User Manual
SMA America, LLCGeneral Warnings
8"3/*/(
General Warnings
Al l el ect ric al ins tal lat ions m ust be m ade in acc ord anc e wi th the local and NationalElectrical Code®
ANSI/NFPA 70 or the Canadian Electrical Code® CSAC22.1. This document does not and is not
intended to replace any local, state, provincial, federal or national laws, regulations or codes
applicable to the installation and use of the product, including without limitation applicable
electrical safety codes. All installations must conform with the laws, regulations, codes and
standards applicable in the jurisdiction of installation. SMA assumes no responsibility for the
compliance or noncompliance with such laws or codes in connection with the installation of the
product.
This document applies to plants in Sunny Portal that consist of micro inverters and the
Sunny Multigate.
Target Group
This document is intended for end users.
Additional Information
Links to additional information can be found at www.SMA-Solar.com:
Document titleDocument type
factorTechnical Information
CO
2
Icons
IconExplanation
Indicates a hazardous situation which, if not avoided, will result in death
or serious injury
Indicates a hazardous situation which, if not avoided, can result in death
or serious injury
Indicates a hazardous situation which, if not avoided, can result in minor
or moderate injury
Indicates a situation which, if not avoided, could result in property damage
Information that is important for a specific topic or goal, but is not
safety-relevant
☐Indicates a requirement for meeting a specific goal
☑Desired result
✖A problem that could occur
User ManualSPortalMGate-US-BA-en-1011
1 Information on this DocumentSMA America, LLC
Typographies
TypographyUsageExample
bold•Display texts
• Elements on a user interface
•Connections
• Elements to be selected
• Elements to be entered
>• Connects several elements to
• The value can be found in the
Energy field.
•Select Settings.
•Enter value 10 in the Minutes field.
•Select Settings > Date.
be selected
[Button/Key]• The button or key to be
•Select [Next].
selected or pressed
Nomenclature
Complete designationDesignation in this document
SMA America Production, LLCSMA
SMA Solar Technology Canada Inc.SMA
Micro inverterInverter
PV plantPlant
The designation "My micro inverter plant" is used as a placeholder for the name that you have given
your micro inverter plant in Sunny Portal.
Abbreviations
AbbreviationDesignationExplanation
DHCP Dynamic Host Configuration
Protocol
IP Internet Protocol ‒
PIC Product Identification Code Identification key for registration in
PV Photovoltaics ‒
RID Registration Identifier Registration key for registration in
12SPortalMGate-US-BA-en-10User Manual
Pr otoc ol f or th e dy nami c as signme nt
of IP configurations
Sunny Portal
Sunny Portal
SMA America, LLC2 Sunny Portal
2 Sunny Portal
2.1 Intended Use
Sunny Portal is an Internet portal for the monitoring of plants as well as the visualization and
presentation of plant data.
In order to use Sunny Portal, you will need an SMA product that can record your plant data and send
it to Sunny Portal (see Section 2.3 "System Requirements", page 13). Depending on the product that
sends the data, various functions are available in Sunny Portal.
2.2 Sunny Multigate
The Sunny Multigate is a communication box and the electrical termination point of a plant with up to
twelve micro inverters to the utility grid. Sunny Portal requests the inverter data via the
Sunny Multigate.
2.3 System Requirements
☐ A computer with Internet access must be available.
☐ An Internet browser must be installed on the computer.
☐ JavaScript must be activated in the Internet browser.
Required SMA products:
In order to use Sunny Portal for plants with micro inverters, you need the following SMA products:
• Inverter of the type Sunny Boy (SB):
– SB 240-US-10
• Multigate-US-10
Supported Internet browsers:
You can find a list of supported Internet browsers in the technical data on the Sunny Portal product
page www. sma-america.com/sunny-portal
Recommended screen resolution:
• Minimum 1,024 pixels x 768 pixels
.
User ManualSPortalMGate-US-BA-en-1013
3 Getting StartedSMA America, LLC
3 Getting Started
3.1 Registering Sunny WebBox in Sunny Portal
Requirements:
☐ The PV plant must be commissioned.
☐ The PIC and RID o f the Sunny Multigate must be available (see type label or label supplied with
the Sunny Multigate).
Procedure:
• Starting the Plant Setup Assistant in Sunny Portal
• Registering as a new user in Sunny Portal
or
Registering as an existing user in Sunny Portal
• Identifying devices in Sunny Portal
• Configuring module groups
Starting the Plant Setup Assistant in Sunny Portal
The Plant Setup Assistant guides you step-by-step through user registrati on and the registrat ion of your
plant in Sunny Portal.
3. Select [Next].
☑The User Registration page opens.
Registering as a New User in Sunny Portal
1. Activate the I am not yet registered option and select [Next].
2. Enter the necessary data for registration.
3. Select [Next].
☑ You will receive an e-mail containing a hyperlink and your access data to Sunny Portal after
a few minutes.
✖ You did not receive an e-mail from Sunny Portal?
Possibly, the e-mail was automatically redirected to your spam mail folder.
• Check whether the e-mail was redirected to the spam mail folder.
You may have stated a different e-mail address.
• Check whether the e-mail was sent to another e-mail address.
• If the other e-mail address is an unknown address, restart the Plant Setup Assistant and
register as a new user again.
14SPortalMGate-US-BA-en-10User Manual
SMA America, LLC3 Getting Started
4. Follow the hyperlink in the confirmation e-mail within 24 hours.
☑ Sunny Portal opens a separate window and confirms successful registration.
5. Select [Next].
☑The Select Plant page opens.
Registering as an Existing User in Sunny Portal
An additional plant is added to your plant in Sunny Portal: your micro inverter plant.
Requirement:
☐ You must already be registered in Sunny Portal.
Procedure:
1. Activate the I am already registered in the Sunny Portal option.
2. Enter the e-mail address and the Sunny Portal password in the E-mail address and Password
fields.
3. Select [Next].
☑The Select Plant page opens.
Identifying Devices in Sunny Portal
1. Select the option Create new plant and enter a plant name (e.g. My micro inverter plant)
in the Plant Name field.
2. Enter the plant password for the user role Installer of your plant in the Plant Password field.
If you have not yet changed the plant password for the user role Installer, the standard plant
password 1111 is set. In such cases, you must now assign a new plant password.
3. Enter the plant password again in the Repeat password field.
4. Select [Next].
☑The Select devices page opens.
5. Enter the PIC and RID of the Sunny Multigate in the PIC and RID fields.
6. Select [Identify].
☑ The Plant Setup Assistant adopts the data entered and compiles it into a list.
7. To select up to three additional Sunny Multigates, enter the PIC and RID of another
Sunny Multigate and select [Identify]. A maximum of four Sunny Multigates form a micro
inverter plant. If you would like to register more Sunny Multigates, you have to create another
micro inverter plant after having completed the registration.
8. Select [Next].
☑The page Micro Inverter Detection opens and the number of the micro inverters foun d will
be displayed below the Sunny Multigate.
9. In order to display the serial numbers of the micro inverters found, click onto the number of the
micro inverters found.
10. Select [Next].
☑The Configure Module Groups page opens.
User ManualSPortalMGate-US-BA-en-1015
3 Getting StartedSMA America, LLC
Configuring Module Groups
If dif fer ent mod ule typ es are ins tal led in y our pla nt, or t he P V modules are from different manufacturers
or have different azimuth or tilt angles, you must combine PV modules with the same properties into
groups. The groups are referred to as "module groups" in Sunny Portal. If all the PV modules of your
plant have the same properties, you can combine the PV modules into one group. Your plant then
consists of one module group.
Requirement:
☐ The serial number of the inverters must be available as well as the following data of the
connected PV module: manufacturer, type, tilt and azimuth angle.
Procedure:
1. Enter a name in the Name field for the module group (e.g. "garage" or "south roof").
2. Select the manufacturer of your PV module in the drop-down list Manufacturer and select the
module type in the drop-down list PV module. If the manufacturer of your PV module is not
listed, select [Unknown PV module] and enter the PV module power in the Module Power
field.
3. Enter the tilt angle of the PV modules in the Tilt field.
4. Enter the alignment (azimuth angle) of the PV modules in the Alignment field.
5. In the Select Inverter area, select all inverters to which PV modules with the same properties
are connected.
6. Select [<<].
☑ The selected inverters are being moved to the area AssignedInverters.
The selected inverters form a module group and are no longer available in the area
Available Inverters.
7. In order to move inverters from the area Assigned Inverters back to the Available Inverters
area, select the desired inverters and then [>>].
8. Select [Submit].
☑ The module group is created with the selected inverters.
9. To change a created module group, select [Edit] and change the desired settings.
10. To delete a created module group, select [Delete].
11. Select [+ Add] in order to set up other module groups and repeat steps 1 to 8 until all inverters
have been assigned.
13. Enter the plant properties and select [Next].
☑ Sunny Portal displays a summary of the data you entered.
14. Select [Finish].
☑ Sunny Portal sets up your plant and then confirms that your plant registration was successful.
15. To call up your plant, select [Go to plant].
16SPortalMGate-US-BA-en-10User Manual
SMA America, LLC3 Getting Started
3.2 Logging In and Out of Sunny Portal
Logging into Sunny Portal
Requirement:
☐ You must already be registered in Sunny Portal.
Procedure:
1. Go to www.SunnyPortal.com.
2. Enter your e-mail address in the E-mail field in the Login area.
3. Enter the Sunny Portal password in the Password field.
4. Activate the SSL checkbox to transmit the encrypted login data.
5. Activate the Remain logged in checkbox to stay logged in for your next Sunny Portal visits.
This means you remain logged into Sunny Portal until you actively log out.
6. Select [Login].
Logging Out of Sunny Portal
When you log out of the Sunny Portal user interface, you protect your plant against unauthorized
access.
•Select [Logout] in the header.
or
•Select User Info/Logout > Logout in the page and drop-down menu.
3.3 Setting the Language
1. In the user interface header, move the mouse pointer onto .
☑ A drop-down menu opens.
2. Select the desired language.
User ManualSPortalMGate-US-BA-en-1017
4 User InterfaceSMA America, LLC
4 User Interface
4.1 Overview of the User Interface
Figure 1: User interface of Sunny Portal (example)
ItemDesignationExplanation
AHeaderContains the language selection and logout option of
Sunny Portal
BContents areaContents of the selected page
CPage and drop-down
menu
Access to the pages and menu items
Released pages of the "My micro inverter plant" menu are
marked with the icon (see Section 5.4.2 "Releasing Pages
for Viewing in Sunny Portal", page 33).
18SPortalMGate-US-BA-en-10User Manual
SMA America, LLC4 User Interface
4.2 Overview of Menus and Pages
Plant Selection Menu
Requirement for displaying the menu:
☐ Your e-mail address must be assigned to at least two plants in Sunny Portal.
In this menu you can select the requested plant by selecting the menu item with the name of the
requested plant in Menu Selection. The name of the currently selected plant is used as the name of
the second menu. All pages always refer to the currently selected plant.
PageExplanation
Plant ListThe page includes an overview of plants that are assigned to your
e-mail address. By default, the plant list is always sorted in
ascending order according to the specific plant yield. You can
also sort the plant list by other values and in descending order
(see Section 5 "Page Settings", page 30).
The "My Micro Inverter Plant" Menu
This menu contains all pages with information, plant data, and visualizations for your plant.
PageExplanation
Plant OverviewThis page provides you with an overview of the most important
information about your plant. The display and range of functions
of the page depend on your user role (see Section 10.1 "User
Roles and User Rights", page 64).
Plant Data area
This area provides you with an overview of the most important
information about your plant.
System Overview area
This area contains a graphical representation of the PV modules.
The power and possible errors of each individual inverter are
displayed (see Section 4.3.2 "System Overview", page 25).
Plant DescriptionSunny Portal compiles the plant profile from information that you
can enter in different Sunny Portal pages (see Section 4.4
"Information in the Plant Profile", page 29).
Energy and PowerThis page provides you with an overview of the ene rgy an d powe r
curve of your plant.
User ManualSPortalMGate-US-BA-en-1019
4 User InterfaceSMA America, LLC
PageExplanation
Annual ComparisonThis page provides you with an overview of the total yie ld and the
specific plant yield per month in a yearly overview.
The average expected yield is also displayed if the checkbox
Display the monthly distribution in the yearly comparison,
as well as energy and power is activated (see Section 7.11
"Setting the Monthly Distribution of the Predicted Annual Yield",
page 53).
Plant MonitoringOn this page the following plant monitoring functions are
available:
• Communication monitoring: monitoring of the
communication between Sunny Portal and Sunny Multigate
• Inverter comparison: plant monitoring via comparison of the
inverter yields
If the communication monitoring or the inverter comparison show
an error or warning, the page and menu selection displays the
icon next to the menu Plant Monitoring. The icon will be
shown as long as the error persists.
Plant Log BookThis page shows messages regarding the plant status,
e.g. disturbances of your plant. The number after the colon
shows the number of unread messages.
InvertersOn this page you can view power and yield values for individual
inverters (see Section 5). The Details area contains a table with
values of the inverters for the time frame selected in the diagram.
20SPortalMGate-US-BA-en-10User Manual
SMA America, LLC4 User Interface
Configuration Menu
This menu contains pages on which you can carry out configurations. The menu is only displayed if
you have the user role Installer or Plant administrator.
PageExplanation
Plant PropertiesOn this page you can configure your Sunny Portal plant.
System PresentationOn this page you have the following options:
• Send third parties a hyperlink to one of your released pages
(see Section 5.4.2 "Releasing Pages for Viewing in
Sunny Portal", page 33).
•Incorporate the Plant Profile page into other websites.
Layout Assistant
Module Group ConfigurationOn this page you can adjust the module group configuration
Device OverviewDevice Overview tab
Report ConfigurationOn this page you can select a setting so that Sunny Portal informs
User ManagementThis page displays a list of all users to whom you have given
On this page you can draw your micro inverter plant
(see Section 7.2.2 "Creating a Plant Layout", page 45).
If you expanded your plant by other inverters, the icon will be
displayed in the page and menu selection next to the menu
Configuration > Layout Assistant. The icon is shown until you
have aligned the PV modules of the new inverters in the plant
layout and have assigned the inverter serial numbers to the
PV modules (see Section 7.2.2).
(see Section 7.1 "Configuring Module Groups", page 43).
All the devices of your plant are listed on this tab. You can call up
device properties, parameters, and messages.
Overview of New Devices tab
Us ing thi s tab, you can lo ok f or n ew d evice s in you r plan t an d add
them to your Sunny Portal plant or replace devices.
you of events and other information such as yield by e-mail
(see Section 6.3 "Reports", page 37).
access to the plant (see Section 10.2 "Creating a New User",
page 66).
User Info/Logout Menu
Via this menu, you can call up a list of all users to whom you have given access to the plant.
PageExplanation
User InformationThis page shows your user information.
LogoutEnds your session in Sunny Portal
User ManualSPortalMGate-US-BA-en-1021
4 User InterfaceSMA America, LLC
4.3 Page "My Micro Inverter Plant" > Plant Overview
4.3.1 Plant Data Area
4.3.1.1 Overview
InformationIconExplanation
Current power* The value states the current power of the plant. If the
value cannot be updated due to a temporary connection
problem with your plant, the time at which this value was
retrieved by Sunny Portal will be displayed.
The icon shows how high the current power is compared
to the installed plant power (peak power). The cursor
moves between the yellow area (low current power) and
the red area (high current power).
You can activate the page Ene rgy and Pow er u sin g th e
hyperlink Energy and Power.
Current plant status* The icon displays the current plant status (for explanation
refer to section 4.3.1.2).
You can activate the page Plant Log Book using the
hyperlink Plant Log Book.
Inverter comparison status* The icon will only be displayed if there are at least two
inverters in your Sunny Portal plant. The icon displays the
status of the inverter comparison (for explanation see
section 4.3.1.3).
You can activate the page Plant Monitoring by using
the hyperlink Plant Monitoring.
EnergyToday: the value states the energy produced so far by
the plant for the current day.
Total: the value states the total energy produced so far
based on the combined meter readings of the inverters.
RevenueThe icon is only displayed if the feed-in tariff has been set
up (see Section 7.8).
Today: the value states the feed-in tariff calculated so far
for the current day.**
Total: the value states the total feed-in tariff calculated
so far.**
22SPortalMGate-US-BA-en-10User Manual
SMA America, LLC4 User Interface
InformationIconExplanation
CO
avoidedToday: the value states the CO2 emission avoided by the
2
plant so far for the current day.
Total: the value states the CO2 emission avoided so far
since commissioning the plant.
Plant informationThe value states the installed plant power (peak power)
of the plant. The date is the commissioning day of the
plant.
You can activate the page Plant Profile by using the
hyperlink Plant Profile.
WeatherThe current weather for the plant location is displayed.
You can scroll to the weather forecast for the next day at
noon using the hyperlink Tomorrow.
LocationDisplays the plant location on a map extract.
A larger view of the map can be called up by using the
hyperlink Enlarge map.
* This icon is an example. The icon adjusts to the current information.
** The data is not suitable for billing purposes. The data may deviate from the data provided by the electricity meter.
4.3.1.2 Plant Status
The text below the icon is a hyperlink that can be used to call up the plant log book.
IconText below the iconExplanation
Plant log bookDevice/s with warnings
Device/s cannot be reachedAll existing status information for the devices is OK;
however, this information is not available for all
devices.
The text below the icon shows the number of devices
that cannot be reached. Thus, the status of these
devices could not be captured.
Device/s with warningsA warning has occurred.
The text below the icon shows the number of devices
that are affected by the warning.
Device/s with errorsAn error has occurred.
The text below the icon shows the number of devices
that are affected by the error.
Plant log bookThe status of all devices is unknown.
Further information can be accessed by using the
hyperlink Plant Log Book below the icon.
User ManualSPortalMGate-US-BA-en-1023
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