Sigma R19 User Manual

User Manual

- R19 -

2 User Manual

Introduction

UE Warranty
Non-UE Warranty
Conformity
Specifications
IDEX / FFF Technology
Safety
Safety Signage

Setting Up Your Printer

Unboxing
Contents
Set up

Getting started

Setup Assistant
Mirror and Duplication modes
Installing shims
First Printing

Starting Out With BCN3D Cura

Your first dual print
First Mirror/Duplication print

Firmware Upgrade
Functionalities

Operation and maintenance

Change hotend
Clean and lubricate axes
Hotend cleaning

Filament
Maintenance Plan
BCN3D Technologies Technical Assistance Services
Diagram Of The Sigma R19
Return Policy
Terms And Conditions Of Service
Open Source

Contents

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9
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15

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59

User Manual 3

List of Consumable components

This document lists the Consumable
components that, due to their natural
detoriotation, are excluded from the
Warranty: Hotends, Teflon Tube, Glass

printing surface, Filament Spools, Glue
Stick, Printed Parts, Calibration Gauges,
Shims, Lubrication Kit.

Technical Support

For any questions or problems with
BCN3D Products, please contact us at:

c/ Esteve Terrades, 1
Edifici RDIT del PMT, 2a Planta 216
08860 Castelldefels, Barcelona (España)
email: [e-mail]
Tel: [phone]

Fundació Privada Centre CIM
c/ Llorens i Artigas, 12
08028 Barcelona (España)
Tel. [phone]
CIF: G63749162

Fundació Privada Centre CIM (“Fundació CIM”) grants
this Warranty to the BCN3D brand Product users.

This Warranty is only valid in the country where the
Product has been purchased originally, as long as it
is member of the European Union, Iceland, Norway,
Switzerland, Liechtenstein or Turkey. Otherwise, review
the Warranty for non EU countries.

Fundació CIM guarantees that, within the Warranty
Period, Fundació CIM or an authorized service company
will correct, in a reasonable commercial time, the claims
related with the non-conforming Product according to
the following clauses.

Warranty Period

The Warranty Period starts when the Product is first
delivered to the end-user.

The Warranty period lasts twenty-four (24) months.
Both the parts that suffer wear and tear due to the
normal operation of the Product and the “Consumable”
elements are not covered by this Warranty.

The present Warranty is invalidated in case of incurring
in any of the cases exposed in the Exclusions chapter.

In case of resale, repair or substitution of the
Products the Warranty is not extended. The repaired
or substituted parts are covered until the end of the
Warranty Period or during six (6) months, depending on
which date is later.

EU Warranty

Introduction

4 User Manual

How to get Warranty Service

In case of non-conformity with the Product:

1 Notify the seller before the end of the Warranty
Period

2 Supply all the information to Fundació CIM or to the
authorized service company about the nature of the
claim in the period of two (2) months since its detection
and never after the end of the Warranty Period.

3 Supply the original proof of purchase, which includes
the Product serial number

In case of doubt, contact the Fundacio CIM Technical
Assistant Service (“TAS”) (support@bcn3dtechnologies.
com) or the authorized service company

Claim handling

1 The remedy of the non-conforming Product is solely
determined by Fundació CIM or the authorized service
company within a reasonable commercial time.

2 The amendment may consist in the repair, part
replacements or total substitution of the Product,
depending on each situation and disposed by Fundació
CIM or the authorized service company (unless the
current legislation states it otherwise).

3 The client takes responsibility for the transport of the
machine to the facilities of BCN3D (going and return).

4 Fundacio CIM or the authorized service company,
depending on which handles the claim, bears the repair,
parts replacement or Product substitution costs.

5 All damaged, defective or replaced parts or Products
become the property of Fundació CIM or the authorized
service company.

Exclusions

This Warranty does not cover:

1 Physical damage caused by an inappropriate
transport (not using the official packaging) or handling
(including unlimitedly the damages caused by sharp or
cutting elements, bending or compressing parts or fall
of the Product).

2 The normal wear and tear occurred for the product
normal use, including unlimitedly the wear of moving
parts, control panels or elements interacting with the
product operation.

3 The damages inflicted by the non-compliance of the
Maintenance Plan specified in the Product User Manual.

4 Malfunctions or damage caused by modifications,
alterations or repairs by any individual or company
not authorized by Fundació CIM. The Consumable
replacements are excluded of this point.

5 Damage caused by power grid failures

6 Damage caused by abuse, misuse, accidents or

neglect using the Product.

7 Resulting damages of exposing the Product to floods,
fire, humidity, spillage of food or chemicals, corrosion,
oxidation, extreme weather conditions or any other
external agent.

8 Damages caused by the use of software non
recommended by Fundació CIM.

9 Damages caused by the use of printing materials non
recommended by Fundació CIM .

10 The components considered as Consumables,

EU Warranty

User Manual 5

Fundació Privada Centre CIM (“Fundació CIM”) grants
this Warranty to the BCN3D Technologies brand
Product users.

This Warranty is only valid in the country where the
Product has been purchased originally, as long as it is
not member of the European Union, Iceland, Norway,
Switzerland, Liechtenstein or Turkey. Otherwise, check
the Warranty for EU countries.

Warranty Period

The Warranty Period starts when the Product is first
delivered to the end-user.

The Warranty period lasts twelve (12) months. Both
the parts that suffer wear and tear due to the normal
operation of the Product and the “Consumable”
elements are not covered by this Warranty.

The present Warranty is invalidated in case of incurring
in any of the cases exposed in the Exclusions chapter.

In case of resale, repair or substitution of the Products
the Warranty is not extended. The repaired or substi­tuted parts are covered until the end of the Warranty
Period or during six (6) months, depending on which
date is later.

Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not
apply to you.

How to get Warranty Service

In case of non-conformity with the Product:

1 Notify the seller before the end of the Warranty
Period

Non-EU Warranty

EU Warranty

However, this Warranty does not limit either the consu­mer user rights specified in the legislation nor the the
rights against the seller, also defined in the legislation.

Fundació CIM waives all liability for any loss of busines­ses, loss of contracts, loss of benefits, loss of savings,
increase of costs or expenses due to the use of any
of its Products. Likewise, Fundació CIM refuses any
indirect, incidental, collateral damage by the use of its
Products.

numbered in the annexed document.

Limitations and Disclaimers

This Warranty is the end user’s sole and exclusive
remedy against Fundació CIM and the sole and exclu­sive responsibility of Fundació CIM to defects in their
Products. Therefore, this Warranty supersedes any
other warranties issued by Fundació CIM, either oral or
written in any form.

6 User Manual

Claim handling

1 The remedy of the non-conforming Product is solely
determined by Fundació CIM or the authorized service
company within a reasonable commercial time.

2 The amendment may consist in the repair, part
replacements or total substitution of the Product,
depending on each situation and disposed by Fundació
CIM or the authorized service company (unless the
current legislation states it otherwise).

3 The client takes responsibility for the transport of the
machine to the facilities of BCN3D (going and return).

4 Fundacio CIM or the authorized service company,
depending on which handles the claim, bears the repair,
parts replacement or Product substitution costs.

5 All damaged, defective or replaced parts or Products
become the property of Fundació CIM or the authorized
service company.

2 Supply all the information to Fundació CIM or to the
authorized service company about the nature of the
claim in the period of two (2) months since its detection
and never after the end of the Warranty Period.

3 Supply the original proof of purchase, which includes
the Product serial number

In case of doubt, contact the Fundacio CIM Technical
Assistant Service (“TAS”) ([e-mail])
or the authorized service company.

Exclusions

This Warranty does not cover:

1 Physical damage caused by an inappropriate
transport (not using the official packaging) or handling
(including unlimitedly the damages caused by sharp or
cutting elements, bending or compressing parts or fall
of the Product).

2 The normal wear and tear occurred for the product
normal use, including unlimitedly the wear of moving
parts, control panels or elements interacting with the
product operation.

3 The damages inflicted by the non-compliance of the
Maintenance Plan specified in the Product User Manual.

4 Malfunctions or damage caused by modifications,
alterations or repairs by any individual or company
not authorized by Fundació CIM. The Consumable
replacements are excluded of this point.

5 Damage caused by power grid failures

6 Damage caused by abuse, misuse, accidents or

neglect using the Product.

7 Resulting damages of exposing the Product to floods,
fire, humidity, spillage of food or chemicals, corrosion,
oxidation, extreme weather conditions or any other
external agent.

8 Damages caused by the use of software non
recommended by Fundació CIM.

9 Damages caused by the use of printing materials non
recommended by Fundació CIM .

Non-EU Warranty

User Manual 7

10 The components considered as Consumables,
numbered in the annexed document. Some states do
not allow the exclusion of incidental or consequential
damages, so the above limitation or exclusion may not
apply to you.

Limitations and Disclaimers

This Warranty is the end user’s sole and exclusive
remedy against Fundació CIM and the sole and
exclusive responsibility of Fundació CIM to defects in
their Products. Therefore, this Warranty supersedes any
other warranties issued by Fundació CIM, either oral or
written in any form.

However, this Warranty does not limit either the
consumer user rights specified in the legislation nor
the the rights against the seller, also defined in the
legislation.

Fundació CIM waives all liability for any loss of
businesses, loss of contracts, loss of benefits, loss of
savings, increase of costs or expenses due to the use of
any of its Products. Likewise, Fundació CIM refuses any
indirect, incidental, collateral damage by the use of its
Products.

Non-EU Warranty

8 User Manual

2006/42/EEC Machinery Directive
2006/95/EEC Low Voltage Directive
2004/108/EEC Electromagnetic Compatibility Directive (EMC)
2011/65/EU Restrictions on the use of hazardous substances in electrical and elec-

tronic equipment (RoHS)

The Sigma R19 printer has been manufactured in compliance with the following harmonised standards, and conse­quently conforms to the essential requirements established by the Directives:

2006/42/EEC UNE-EN ISO 12100:2012; UNE-EN ISO13732-1 :2008; EN ISO 7010:2012
2006/95/EEC UNE-EN 60204-1;UNE-EN 60947-3:2009
2004/108/EEC UNE-EN 55022:2011; UNE-EN 55024:2011; UNE-EN 61000-4-3-2:2007

Changes / modifications not approved by the responsible party could void the user’s authority to operate the
equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

The CIM Private Foundation Centre declares that the Sigma R19 printer complies with the essential requirements
and any other applicable or mandatory provisions of the Directives.

It complies with the essential requirements of the European Directives:

Conformity

Fundació Privada Centre CIM
Llorens i Artigas, 12 08028 Barcelona.
Tel: [phone]

www.fundaciocim.org

REI-RAEE: 6107

User Manual 9

Manufacturing technology

Architecture

General dimensions

Weight

Printing volume

Number of extruders

Nozzle diameter

Layer height

Positioning resolution

Operating temperature

Maximum extruder temperature

Maximum printing surface temperature

Filament diameter

Compatible material

Electronics

Connectivity

Firmware

Operating sound

Compatible files

Software preparation files

Power supply

Electrical energy consumption

Fused filament fabrication (FFF)

Independent dual extruder (IDEX)

465 mm x 440 mm x 680 mm (fully assembled)

15 kg (without filament spools)

210 x 297 x 210 mm

2

0.3 / 0.4 standard / 0.5 Special / 0.6 / 0.8 / 1mm

0.05-0.5 mm (depending on the nozzle diameter)

Axis X: 0.0125 mm
Axis Y: 0.0125 mm
Axis Z: 0.001 mm

15 ºC - 35 ºC

290 ºC

100 ºC

2.85 ± 0.05 mm

PLA / ABS / Nylon / PET-G / TPU / PVA / Composites / Others

BCN3D Electronics v1.0

SD card (autonomous operation), USB

BCN3D Sigma - Marlin

50 dBA

gcode

Recommended: BCN3D Cura

Compatible: Slic3r, Simplify3D,...

AC 84–240 V, AC 3.6-1.3A, 50–60 Hz

240W

Specifications

To avoid potential residual risks the user should read and understand the following safety measures (you are
strongly advised to read this before using the machine).

To highlight the areas where extra care should be taken, safety alert stickers have been affixed to the relevant parts
of the machine to warn the user of potential hazards.
Any modifications made to the machine without the manufacturer´s approval will invalidate the product´s
Declaration of Conformity (CE) and warranty.

Consequently, the Fundació CIM and BCN3D Technologies ARE EXEMPT FROM ANY LIABILITY IF THE USER DOES
NOT FOLLOW THE INSTRUCTIONS FOR USE:

IDEX / FFF technology

Safety

The Sigma R19 is a 3D printer which uses
fused filament fabrication (FFF) technology,
which manufactures objects by depositing
molten material in a series of layers. Objects
are created using a digital model of the object,
which is sliced into thin layers. When printing
the extruder print head moves along the axis
to deposit the material for one layer at a time,
before moving slightly upwards to begin printing
a new layer. This process is repeated until the
object has been completed.

Since FFF technology requires deposite material on top of plastic previously
extruded, certain complex geometries with overhangs require additional support
structures to be successfully printed. However, printing supports with the same
material of the model can result in many post-processing problems.

The Independent Dual Extruder System (IDEX) is BCN3D’s unique approach to avoid this issue and also offers a
bunch of new key features. The two extruders are controlled independently, so that when one extruder is not being
used it can be kept away from the printing area to prevent the plastic from oozing onto the object and spoiling the
final result.

Having two independent extruders offer the user the ability to print, not only with soluble supports, but also multi­material objects, print in two different colors or even combine different nozzle sizes to get more resistant parts or
cut down the printing process.

10 User Manual

User Manual 11

Safety

Very important. As with any other appliance, do not touch the terminals of the mains, the
switch, or the power supply. There is a risk of electrocution. The other cables of the machine
operate at 24V and there is no risk whatsoever.

Connect the machine to an electrical outlet according to the current legislation.

Do not connect or disconnect any device and/or electrical connector when the machine is
connected to the power supply.

Keep all of your body and all objects away from the moving parts of the machine when they are
moving.

Do not touch the hot parts (heated bed and hot-ends) when the machine is switched on, and
wait 15 minutes after it has been switched off before touching them.

Handle the glass printing surface with care. Make sure it is not dropped or hit with anything as
this could seriously damage it.

The printing materials are not innocuous and emit toxic fumes. Always print in open or well­ventilated spaces and use a protective mask.

Do not breathe closer than 25 cm from the tool head when printing.

Supervise the printer while it is printing to make sure it is working properly.

In the event of emergency, stop the machine immediately by pressing the switch, and
disconnect the power supply.

This device is not a toy. It should only be used by minors under 16 under the supervision of an
adult.

The spatula is a dangerous tool that can cause injuries. Use it only to remove plastic rests
when running the calibration assistant.

Safety signage

The following stickers have been affixed to the printer
to warn users about the hazardous areas of the
machine, and actions which are not recommended as
they will stop the machine from working properly.

1 Pictogram: Danger. Hot
surface.

2 Pictogram: Danger. Will
cause burns.

3 Pictogram: Risk of trap­ped hand/ finger.

12 User Manual

1

3

2

User Manual 13

Unboxing

Setting up your printer

The Sigma R19 is delivered in a well-secured cardboard box which measures 550 x 660 x 570mm. We recommend
you to follow the steps below in order to unpack your 3D printer correctly:

1. 2.

3. 4.

Retain packaging for
warranty service.

i

Take out the printer with the plastic bag. Finally, remove the plastic bag

and the foam under the platform.

Proper zone
to take out the
printer with
your hands.

14 User Manual

Contents

with 0.4mm hotends

2 Spool holders

SD card

Cross-head screwdriver

Glue Stick

Quick start guide and warranty

6 Clips

USB cable

4 Allen keys

Sample print/Stickers

2 Teflon tubes

Glass printing surface

2 PLA spools

Lubrication Kit

2 Calibration gauges

4 Flat cable clips

Power Cable

Spatula and Pliers

Nylon cleaning filament

10 Shims

Sigma R19:

User Manual 15

Set up

In order to ensure the safe packaging and transport of
your printer some of the components have been sent
unassembled. Before starting to print with the Sigma
R19 printer you need to assemble them in order to
complete the setting up process.

If you have any queries while assembling the machine,
please contact BCN3D Technologies technical service at
[e-mail].

Follow the steps below to prepare the printer:

1.

Place the glass printing
surface on the platform. The
slots must match.

The glass printing surface must be
handled with care. In case of breakage,
may cause injuries.

16 User Manual

Set up

2.

Place the spools holders into the spools.

3.

Fit them into the indicated holes.

User Manual 17

Set up

4.

Move Y axis manually
towards the front in order to
work more comfortably.

5.

Insert the teflon tube until it
stops.

6.

Insert the opposite end
of the teflon tube into the
hotend’s hole until it stops.

18 User Manual

Set up

7.

Attach the teflon tubes with
the clips.