SIEMENS S81 Service Manual Level 1-2

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Service Manual

Level 1-2

for

S81

Release Date Department Notes to change

R 1.0 31.08.2006 ISC S CES New document

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Table of Content

1. Key Feature ........................................................................................................................3

2. Spare Part Overview of S81..............................................................................................4

3. Disassembly of S81...........................................................................................................6

5 Assembly of S81.............................................................................................................. 13

6 BenQ Service Equipment User Manual.......................................................................... 20

7 Setup of the Software......................................................................................................21

8 Software basic settings................................................................................................... 22

4. Software Download procedure.......................................................................................23

5. Download PPF (Handset configuration)........................................................................ 25

6. Backup and Restore of Wap and Network Setting ....................................................... 27

7. Backup and Restore of Media Center content.............................................................. 28

8. Unlock Tool ......................................................................................................................29

14 International Mobile Equipment Identity, IMEI.............................................................. 31

15 General Testing Information...........................................................................................32

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1. Key Feature

Frequency Antenna Display Embedded DSC Memory External Memory Entertainment Feature Connectivity Battery Handsfree Keys

Message Service Ring Tone MP3 – Player

• Tri-band GSM/GPRS 900/1800/1900, GPRS Class 10

• Internal Antenna

• 1.8” ; 128* 160 pixel; Type: 262K TFT

• 300K pixel DSCM

• Flash 128MB + Pseudo SRAM:32MB

• Mini SD Card

• MP3 / AAC / AAC+ player

• 2 default C code game

• USB supported

• Lithium-Ion 920 mAh

• Stereo type with fashionable design

• 27 keys (5-way Navigation key, 1 OK key, 12 number

keys, 2 soft-keys, 2 send/end keys, 5 top keys (MP3 play/pause key, 2 for FF/REW, 2 for volume)

• MMS/EMS/SMS

• MP3 / AAC / AAC+ / Midi / I-Melody ring tone

• Support MP3/AAC

• Equalizer

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2. Spare Part Overview of S81

Overview Upper Parts

No. Description CM Order Number

1. Upper Case Shell Tbd.

2. RF Control Board Tbd.

3. Keypad L50658-A222-A8

4. Antenna L50658-A122-C80

5. Microphone L50654-Z6-C146

6. Lift Screws L50658-A220-A32

7. Camera Module L50651-Z1508-A214

8. Side Key Right Tbd.

9. Side Key Left Tbd.

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Overview Lower Parts

16 15

14 13

No. Description CM Order Number

10. Lower Case Shell L50658-A222-A11

11. Battery Cover L50658-A222-A12

12. Battery L50645-K1310-X499

13. Screw Caps L50658-A222-A18

14. Base Screws L50658-A220-A32

15. Vibra Alert Tbd.

16. Screw Caps Tbd.

17. SIM Card Holder Tbd.

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3. Disassembly of S81

All repairs as well as disassembling and assembling have to be carried out in an ESD protected environment and with ESD protected equipment/tools. For all activities the international ESD regulations have to be considered. For more details please check information in c – market

https://market.benqmobile.com/SO/welcome.lookup.asp

There you can find the document “ESD Guideline”.

Step 1

Step 2

Remove Battery Cover.

Remove Battery

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Step 3

Step 4

Remove Screw Cap by using

Tweezers.

Step 5

Remove Screw Cap by using

Tweezers

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Step 6

Remove Screws by using the Torque –

Screwdriver. T5+.

Step 7

Step 8

Remove Lower Case Shell by using

the Alternative Opening Tool.

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Step 9

Step 10

Remove SIM Card Holder by using

Tweezers.

Remove Vibra Alert by using

Tweezers.!!!

Step 11

Remove Camera Flex Cable by using

Tweezers.

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Step 12

Step 13

Remove RF Control Board with care.

It is mandatory to place a Protection

Foil onto the Display to avoid

scratches.

Step 14

Remove Antenna by using Tweezers.

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Step 15

Step 16

Remove Side Key Right by using

Tweezers.

Remove Side Key Left by using

Tweezers.

Step 17

Remove Camera Module very

carefully.

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Step 18

Step 19

Remove Microphone by using

Tweezers.

Remove Lift Screws by using the PZ0

cross screwdriver.

Step 20

Remove Keypad by using Tweezers.

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5 Assembly of S81

Step 1

Step 2

Assemble Keypad.

Place Lift Screws by using the

PZ0 cross screwdriver.

Step 3

Assemble Camera Module very

carefully.

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Step 4

Step 5

Assemble the Microphone by using

Tweezers.

Remove Display Foil.

Step 6

Place RF control board into upper case

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Step 7

Step 8

Assemble Camera Flex Cable.

Assemble Antenna by using

Tweezers.

Step 9

Assemble the Side Key Left by using

Tweezers.

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Step 10

Step 11

Step 12

Assemble the Side Key Right by using

Tweezers.

Assemble Vibra Alert by

using Tweezers into lower case shell.

Assemble SIM Card Holder by

using Tweezers.

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Step 13

Step 14

Step 15

Assemble the Lower Case Shell and

RF Control Board.

Place Screws.

Assemble Screw Cover .

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Step 16

Step 17

Step 18

Assemble Screw Cover.

Assemble Battery .

Assemble Battery Cover.

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Step 19

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6 BenQ Service Equipment User Manual

Introduction

Every LSO repairing BenQ handset must ensure that the quality standards are observed. BenQ has developed an automatic testing system that will perform all necessary measurements. This testing system is known as:

BenQ Mobile Service Equipment

• For disassembling / assembling

Torque – Screwdriver

Part Number: F 30032 – P 228 – A1

Opening tool

(Case opening without destroying)

Part Number: F 30032 – P 38 – A1

Alternative Opening tool

Part Number: F30032 – P583 – A1

Tweezers

• For testing

All mobile phones have to be tested with the GRT – Software. The service partner is responsible to ensure that all required hardware is available.

For additional Software and Hardware options as well as the supported GRT equipment, please check the GRT User manual.

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7 Setup of the Software

Download of the required software: Download the driver, the XCSD software mobile software (core-software and language files) from the Technical Support Page:

https://market.benqmobile.com/so/welcome.lookup.asp

Installation of USB – Serial converter boot cable: Start the “DataCableDrvInstaller.exe” file and follow the instructions of the installer.

Plug in the Data cable and follow the installation instructions to complete the process.

Check the Comport number of the data cable in the device manager. (XCSD tool supports only Comport 1 to 10)

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Installation of XCSD tool: Start “setup.exe” file and follow the instructions. The installer creates a shortcut in the start menu bar. Start – Programs – XCSDTool_L1

- BenQS

8 Software basic settings

 Start the software (BenQS.exe). The XCSD tool will be shown on the screen  Select Model (for example see the screenshot below):

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 Select Com port (Setting – Com port):

4. Software Download procedure

 Select Download Option (View – Download):

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 Select Program Code (example: E22 1 11710.mot) and

Language Pack (example E22 L 11711.mot)

Status bar colour scheme:

yellow waiting for update blue update in progress red error occurred black Comport not available green Update successful

 Connect mobile phone with data cable. Phone must be switched off. Click on

“Start” button and press the power on button on the handset to start the download. During download process status bar shows the state of the process of P = Program code, L = Language file and S = Set default (if activated). After successful SW download, the status bar of the used Com port is changed to green.

Erase of customer data: Select the “Power-off set default” option to erase all customer data of the phone during the download process.

 Click the “Set E2p” to erase the customer data without software update.

SW files naming rules:

Program Code E22111710 Language Pack E22L11711

E22 Project name

117 Program Code

L Language Pack

117 Version 1.17

10/11 Program Code ID

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5. Download PPF (Handset configuration)

 Select write PPF option (View – Write PPF):

 Select Database File (example: E22111710.bin) and

PPF File (example benq_m315_twn.ppf)

 Connect mobile phone with data cable. Phone must be switched on. Click to

“Write PPF” button to start the process.

Don’t activate

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 Confirmation about successful write of PPF appears after process is completed.

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6. Backup and Restore of Wap and Network Setting

 Select Back and Restore of Wap and Network Settings option (View – Wap/Network Bkp/Restore):

 Select Database File (example: E22111710.bin) and  Setting File (create new txt file and rename it to ntk file for settings backup)

 Connect mobile phone with data cable. Phone must be switched off.  Click to “Backup” button to start the transfer the settings into the selected file.  Click to “Restore” button to start the transfer from selected file into handset.

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7. Backup and Restore of Media Center content

 Select Back and Restore of Media center (View – Media center Bkp/Restore):

 Select Media File (create new txt file and rename it to mmd file)

 Connect mobile phone with data cable. Phone must be switched on.  Click to “Backup” button to start the transfer the settings into the selected file.  Click to “Restore” button to start the transfer from selected file into handset.

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8. Unlock Tool

 Select Unlock tool function (View – Unlock Tool):

Select Database File (example: E22111710.bin)

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 Click to “Show PW” button to get the codes.  Unlock the codes in the mobile phone menu.  Click to “Hide PW” button to hide the codes.

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14 International Mobile Equipment Identity, IMEI

The mobile equipment is uniquely identified by the International Mobile Equipment Identity, IMEI, which consists of 15 digits. Type approval granted to a type of mobile is allocated 6 digits. The final assembly code is used to identify the final assembly plant and is assigned with 2 digits. 6 digits have been allocated for the equipment serial number for manufacturer and the last digit is spare.

E61 series IMEI label is accessible by removing the battery.

Re – use of IMEI label is possible by using a hair – dryer to remove the IMEI label.

Date code is shown on IMEI label: Detailed description on how to read date code is given in Annex 2.

To display the IMEI number, exit code and SW/HW version, key: * # 300 # Code *#301# activates self diagnosis.

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15 General Testing Information

General Information

The technical instruction for testing GSM mobile phones is to ensure the best repair quality.

Validity

This procedure is to apply for all from BenQ mobile authorized level 2 up to 3 workshops.

Procedure

All following checks and measurements have to be carried out in an ESD protected environment and with ESD protected equipment/tools. For all activities the international ESD regulations have to be considered.

Get delivery:

 Ensure that every required information like fault description, customer data a.s.o.

is available.

 Ensure that the packing of the defective items is according to packing

requirements.

 Ensure that there is a description available, how to unpack the defective items

and what to do with them.

Enter data into your database:

(Depends on your application system)

 Ensure that every data, which is required for the IRIS-Reporting is available in

your database.

 Ensure that there is a description available for the employees how to enter the

data.

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Incoming check and check after assembling:

!! Verify the customers fault description!!

 After a successful verification pass the defective item to the responsible

troubleshooting group.

 If the fault description can not be verified, perform additional tests to save time

and to improve repair quality.

- Switch on the device and enter PIN code if necessary unblock phone.

- Check the

- Check the display for error in

function of all keys including side keys.

line and row, and for illumination.

- Check the ringer/loudspeaker acoustics by individual validation.

- Perform a GSM Test as described on page 36.

Check the storage capability:

 Check internal resistance and capacity of the battery.  Check battery charging capability of the mobile phone.  Check charging capability of the power supply.  Check current consumption of the mobile phone in different mode.

Visual inspection:

 Check the entire board for liquid damages.  Check the entire board for electrical damages.  Check the housing of the mobile phone for damages.

SW update:

 Carry out a software update and data reset according to the master tables and

operator/customer requirements.

Repairs:

The disassembling as well as the assembling of a mobile phone has to be carried out by considering the rules mentioned in the dedicated manuals. If special equipment is required the service partner has to use it and to ensure the correct function of the tools. If components and especially soldered components have to be replaced all rules mentioned in dedicated manuals or additional information e.g. service information have to be considered

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GSM Test:

With the availability of the GRT Test /Alignment software, this tool has to be used to perform the outgoing test!

>Connect the mobile/board via internal antenna (antenna coupler) and external antenna (car cradle/universal antenna clip) to a GSM tester >Use a Test SIM

For Triple Band phones use a separate test case, if the test software allows only one handover. Skip the GSM Band test cases if not performed by the mobile phone

Example: 1. Test file Band 1 = GSM900 / Band 2 = GSM1800

2. Test file Band 1 = GSM1900

Internal Antenna

Test case Parameter Measurements Limits

1 Location Update • GSM Band 1

• BS Power = -55 dBm

• middle BCCH

2 Call from BS • low TCH

• highest PCL

• BS Power = -75 dBm

• middle BCCH

3 TX GSM Band 1 • low TCH

• highest PCL

• BS Power = -75 dBm

• middle BCCH

4 Handover to GSM Band 2

Including Handover Check

5 TX GSM Band 2 • low TCH

6 Call release from BS

• highest PCL0

• BS Power = -75 dBm

• middle BCCH

• Display check • individual check

• Ringer/Loudspeaker

check

• Frequency Error

• Phase Error RMS

• Phase Error Peak

• Average Power

• Power Time Template

• Frequency Error

• Phase Error RMS

• Phase Error Peak

• Average Power

• Power Time Template

• individual check

• GSM Spec.

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External Antenna

7 Call from MS • GSM900

• high TCH

• second highest PCL

• BS Power = -75 dBm

• middle BCCH

8 TX GSM Band 1 • high TCH

• second highest PCL

• BS Power = -75 dBm

• middle BCCH

9 RX GSM Band 1 • high TCH

• BS Power = -102 dBm

• 50 Frames

• middle BCCH

10 Handover to GSM Band 2

Including Handover Check

11 TX GSM Band 2 • high TCH

12 RX GSM Band2 • high TCH

13 Call release from MS

• second highest PCL

• BS Power = -75 dBm

• middle BCCH

• BS Power = -102 dBm

• 50 Frames

• middle BCCH

• Keyboard check • individual

• Frequency Error

• Phase Error RMS

• Phase Error Peak

• Average Power

• Power Time Template

• RX Level

• RX Qual

• BER Class Ib

• BER Class II

• BER Erased Frames

• Frequency Error

• Phase Error RMS

• Phase Error Peak

• Average Power

• Power Time Template

• RX Level

• RX Qual

• BER Class Ib

• BER Class II

• BER Erased Frames

check

• GSM Spec.

Final Inspection:

The final inspection contains:

1) A 100% network test (location update, and set up call).

2) Refer to point 3.3.

3) A random sample checks of:

- Data reset (if required)

- Optical appearance

- complete function

4) Check if PIN-Code is activated (delete the PIN-Code if necessary). Basis is the international standard of DIN ISO 2859. Use Normal Sample Plan Level II and the Quality Border 0,4 for LSO. Remark: All sample checks must be documented.

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Annex 1

Test SIM Card There are two different “Test SIM Cards” in use:

1) Test SIM Card from the company “ORGA” Pin 1 number: 0000

PUK 1 : 12345678 Pin 2 number: 0000

PUK 2 : 23456789

2) Test SIM Card from the company “T-D1” Pin 1 number: 1234

PUK : 76543210 Pin 2 number: 5678

PUK 2 : 98765432

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Annex 2

Device Date Code overview

GSN rule: (ex: GS11500001TG0)

GS 1 9 5 00001 TG0 Big class Date Month Year S/N Factory

Based on the definition above, GSC55... below means 2005/05/12.

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SIEMENS S81 Service Manual Level 1-2

Specifications and Main Features

Frequently Asked Questions

User Manual

5 Assembly of S81

6 BenQ Service Equipment User Manual

7 Setup of the Software

14 International Mobile Equipment Identity, IMEI

15 General Testing Information