Siemens S10 active MMI, S10 active, S10 MMI, S10 Service Manual

Page 1
Information and Communication Products
Communication Devices
S10 / S10 MMI
S10 active / S10 active MMI
Repair Documentation
Level 2.5
V 4.4
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Communication Devices
Table of Contents:
1 INTRODUCTION................................................................................................................................................3
2 ANTENNA SPRING
...................................................................................................................................................................................4
3 TCXO
...................................................................................................................................................................................7
4 VCO
.................................................................................................................................................................................11
5 FUSE 1A
.................................................................................................................................................................................14
6 FUSE 0.25 A
.................................................................................................................................................................................18
7 MOLEX CONNECTOR
.................................................................................................................................................................................22
8 RINGER
.................................................................................................................................................................................26
9 CARDREADER
.................................................................................................................................................................................30
10 VOLUMESLIDER
.................................................................................................................................................................................34
11 MEMOSWITCH
.................................................................................................................................................................................37
12 ANTENNASWITCH
.................................................................................................................................................................................41
13 COIL
.................................................................................................................................................................................44
14 ANNEX / FLOWCHARTS.............................................................................................................................49
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1Introduction

The product familiy S1x consists of S10 (GSM-900), S11 (GSM-1800) and S12 (GSM-1900). Two S10 versions exist:
1) The old type with part number S30880-S1200-Xxxx and
2) The new type with part number S30800-S1220-Xxxx
The partnumber can be found on the IMEI stickerof the handset. The S10 is also available as a special outdoor version, the S10 active (S30880-S1200-Lxxx or –Fxxx). This phone has different display and RF/Control modules, even though many of the components are identical.
This manual is intended to help you carry out repairs on level 2.5, meaning limited component repairs. Failure highlights are documented and should be repaired in the local workshops.
It must be noted that all repairs have to be carried out in an environment set up according to the ESD (Electrostatic Discharge Sensitive Devices) regulations defined in international standards.
If you have any questions regarding the repair procedures or spare parts do not hesitate to contact our technical support team in Kamp-Lintfort, Germany:
Tel.: +49 2842 95 4666 Fax: +49 2842 95 4302 e-mail: dominik.schnoor@klf.siemens.de
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2Antenna Spring

2.1Affected Units

2.1.1Type: S10 old/new and S10 active

2.1.2Affected IMEIs / Date Codes: All / All

2.1.3Affected SW-Versions: All

2.1.4Fault Code for LSO reporting: 3ANS

2.2Fault Description

2.2.1Fault Symptoms for customers:

Customers experience a low Rx sensitivity of the hand­set, have problems registering to the network and making calls.
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2.2.2Fault Symptom on GSM-Tester:

The GSM-Tester will show a low Tx-Power only on the internal antenna (aerial coupler measurement!).

2.3Priority:

........ Mandatory
........ Repair
........ Optional
........ Not Yet Defined

2.4Repair Documentation

2.4.1Description of procedure:

2.4.1.1Diagnosis
Visually check the status of the antenna spring. Look for a bent contact or dry soldering joint.
2.4.1.2Repair by component change
Use soldering iron to remove defective spring.
Resolder new spring afterwards.
2.4.1.3Repair by SW-Booting
Not possible!
2.4.1.4Test
Retest handset after repair.
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2.4.2List of needed material

2.4.2.1Components
Antenna Spring Part-Number: L36158-A11-C23
2.4.2.2 Jigs and Tools
Soldering Iron
2.4.2.3Special Tools
None
2.4.2.4Working materials
Desolder Wick / Braid Solder

2.4.3Drawings

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Figure 1: S10 / S10 active Board Antenna Spring Side
Figure 2: S10 / S10 active Antenna Spring (X900) Placement (Top View)
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3TCXO

3.1Affected Units

3.1.1Type: S10 old/new and S10 active

3.1.2Affected IMEIs / Date Codes: All / All

3.1.3Affected SW-Versions: All

3.1.4Fault Code for LSO reporting: 3TCX

3.2Fault Description

3.2.1Fault Symptoms for customers:

Network Search Handset not logging into network

3.2.2Fault Symptom on GSM-Tester:

Frequency error in synchronized mode >90 Hz No location update possible
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The TCXO (Temperature Compensated Crystal Oscillator) is responsible for generating the 13 MHz reference frequency of the handset. If it is defective, the handset cannot synchronize to the base station anymore.
All other frequencies are derived from this 13MHz reference, its stability is vital for the handset function.
The TCXO output frequency is determined by a DC tuning voltage applied to its VC pin. The voltage comes from the microprocessor as a pulse number modulated digital signal. A lowpass then converts this digital signal to a proportional DC voltage, which is then used to fine tune the TCXO output frequency.

3.3Priority:

........ Mandatory
........ Repair
........ Optional
........ Not Yet Defined

3.4Repair Documentation

3.4.1Description of procedure:

3.4.1.1Diagnosis
Check the output frequency of the TCXO using the level-2 testing program for S10.
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Buffer
Lowpass
VC OUT 13MHz
SIN13MHz
(from µP)
AFC_PNM
TCXO
DC Voltage
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Switch off the „CMD in Use“ option in the config file (S6xx.CFG or S611.INI depending on the version of the testsoftware) and restart the program. Start the S10 test, when the program says „Check power and phase of external antenna with your GSM-Tester“, switch the CMD to „LOCAL“ mode and enter the „MODULE TEST“. On the CMD display you can see the frequency error of the handset. (Make sure that the CMD is on channel 124, power level 5!)
If the frequency error is higher than 2kHz, the TCXO has to be replaced.
3.4.1.2Repair by component change
Use hot air blower to remove defective TCXO. Avoid excessive heat! Watch surrounding components!
Resolder new TCXO afterwards.
3.4.1.3Repair by SW-Booting
Not possible!
3.4.1.4Test
Retest handset after repair as described above. The frequency error must now be < 2kHz.

3.4.2List of needed material

3.4.2.1Components
Attention! The S10 and the S10 active/new use a different TCXO. Watch partnumbers below:
TCXO S10 old: L36145-G300-Y16 S10 new: L36145-G300-Y17 S10 active: L36145-G300-Y17
3.4.2.2 Jigs and Tools
Hot Air Blower Soldering Iron
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3.4.2.3Special Tools
None
3.4.2.4Working materials
Desolder Wick / Braid Solder

3.4.3Drawings

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Figure 1: S10 Board TCXO Side
Figure 2: S10 TCXO (Z601) Placement (Top View)
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4VCO

4.1Affected Units

4.1.1Type: S10 old/new and S10 active

4.1.2Affected IMEIs / Date Codes: All / All

4.1.3Affected SW-Versions: All

4.1.4Fault Code for LSO reporting: 3VCO

4.2Fault Description

4.2.1Fault Symptoms for customers:

Network Search Handset not logging into network Dropped Calls

4.2.2Fault Symptom on GSM-Tester:

Phase error in synchronized mode >5 deg rms or >20 deg or >-20 deg peak. No location update possible
The VCO (Voltage Controlled Oscillator) is responsible for generating RF frequencies of the handset. If it is defective, the handset cannot synchronize to the base station any more.

4.3Priority:

........ Mandatory
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........ Repair
........ Optional
........ Not Yet Defined

4.4Repair Documentation

4.4.1Description of procedure:

4.4.1.1Diagnosis
See symptoms above.
4.4.1.2Repair by component change
Use hot air blower to remove defective VCO. Avoid excessive heat! Watch surrounding components!
Resolder new VCO afterwards.
4.4.1.3Repair by SW-Booting
Not possible!
4.4.1.4Test
Retest handset after repair as described above. The phase error must now be in the defined range.

4.4.2List of needed material

4.4.2.1Components
VCO Part-Number: L36851-Z2022-A11
4.4.2.2 Jigs and Tools
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Hot Air Blower Soldering Iron
4.4.2.3Special Tools
None
4.4.2.4Working materials
Desolder Wick / Braid Solder

4.4.3Drawings

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Figure 1: S10 Board VCO Side
Figure 2: S10 TCXO (Z551) Placement (Top View)
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5Fuse 1A

5.1Affected Units

5.1.1Type: S10 old/new and S10 active MMI

5.1.2Affected IMEIs / Date Codes: All / All

5.1.3Affected SW-Versions: All

5.1.4Fault Code for LSO reporting: 3FU1

5.2Fault Description

5.2.1Fault Symptoms for customers:

Battery charging not possible

5.2.2Fault Symptom on GSM-Tester:

This fault cannot be detected with a GSM-Tester

5.3Priority:

........ Mandatory
........ Repair
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........ Optional
........ Not Yet Defined

5.4Repair Documentation

5.4.1Description of procedure:

5.4.1.1Diagnosis
Check the status of the fuse by measuring its resistance with a multimeter. The fuse is defective if the resitance higher than 10 ohms
5.4.1.2Repair by component change
Use soldering iron to remove defective fuse. Avoid excessive heat! Watch surrounding components!
Resolder new fuse afterwards.
5.4.1.3Repair by SW-Booting
Not possible!
5.4.1.4Test
Retest handset after repair as described above. The resistance must now be close to zero.
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5.4.2List of needed material

5.4.2.1Components
Fuse Part-Number: L36145-A820-Y7
5.4.2.2Jigs and Tools
Soldering Iron
5.4.2.3Special Tools
Multimeter
5.4.2.4Working materials
Desolder Wick / Braid Solder
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5.4.3Drawings

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Figure 1: S10 / S10 active MMI Board 1A Fuse Side
Figure 2: 1A Fuse (F1) Placement (Top View)
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6Fuse 0.25 A

6.1Affected Units

6.1.1Type: S10 old/new and S10 active MMI

6.1.2Affected IMEIs / Date Codes: All / All

6.1.3Affected SW-Versions: All

6.1.4Fault Code for LSO reporting: 3FU2

6.2Fault Description

6.2.1Fault Symptoms for customers:

Supplying of external accessories through the handset’s bottom connector is not possible

6.2.2Fault Symptom on GSM-Tester:

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This fault cannot be detected with a GSM-Tester

6.3Priority:

........ Mandatory
........ Repair
........ Optional
........ Not Yet Defined

6.4Repair Documentation

6.4.1Description of procedure:

6.4.1.1Diagnosis
Check the status of the fuse by measuring its resistance with a multimeter. The fuse is defective if the resitance higher than 10 ohms
6.4.1.2Repair by component change
Use soldering iron to remove defective fuse. Avoid excessive heat! Watch surrounding components!
Resolder new fuse afterwards.
6.4.1.3Repair by SW-Booting
Not possible!
6.4.1.4Test
Retest handset after repair as described above. The resistance must now be close to zero.
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6.4.2List of needed material

6.4.2.1Components
Fuse Part-Number: L36145-A820-Y10
6.4.2.2Jigs and Tools
Soldering Iron
6.4.2.3Special Tools
Multimeter
6.4.2.4Working materials
Desolder Wick / Braid Solder
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6.4.3Drawings

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Figure 1: S10 / S10 active MMI Board 0.25A Fuse Side
Figure 2: 0.25A Fuse (F2) Placement (Top View)
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7Molex Connector

7.1Affected Units

7.1.1Type: S10 old/new and S10 active MMI

7.1.2Affected IMEIs / Date Codes: All / All

7.1.3Affected SW-Versions: All

7.1.4 Fault Code for LSO reporting: 3MOC

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7.2Fault Description

7.2.1Fault Symptoms for customers:

Charging or operation in a car kit not possible.

7.2.2Fault Symptom on GSM-Tester:

Output power problems on the external antenna only.

7.3Priority:

........ Mandatory
........ Repair
........ Optional
........ Not Yet Defined

7.4Repair Documentation

7.4.1Description of procedure:

7.4.1.1Diagnosis
Visually check the bottom connector. Watch for dry joints.
7.4.1.2Repair by component change
Use hot air blower to remove defective connector. Avoid excessive heat! Watch surrounding components!
Resolder new connector afterwards. Make sure that you use just very little flux, otherwise the connector contacts can become dirty.
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7.4.1.3Repair by SW-Booting
Not possible!
7.4.1.4Test
Retest handset after repair.

7.4.2List of needed material

7.4.2.1Components
Molex Connector Part-Number: L36334-Z93-C244
7.4.2.2Jigs and Tools
Hot Air Blower Soldering Iron
7.4.2.3Special Tools
None
7.4.2.4Working materials
Desolder Wick / Braid Solder Flux

7.4.3Drawings

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Figure 1: S10 / S10 active MMI Board Bottom Connector Side
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Figure 2: Bottom Connector Placement (Top View)
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8Ringer

8.1Affected Units

8.1.1Type: S10 old/new and S10 active MMI

8.1.2Affected IMEIs / Date Codes: All / All

8.1.3Affected SW-Versions: All

8.1.4Fault Code for LSO reporting: 3RIN

8.2Fault Description

8.2.1Fault Symptoms for customers:

No ringer tone audible or ringer tone distorted.

8.2.2Fault Symptom on GSM-Tester:

Ringer check fails.
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8.3Priority:

........ Mandatory
........ Repair
........ Optional
........ Not Yet Defined

8.4Repair Documentation

8.4.1Description of procedure:

8.4.1.1Diagnosis
Check ringer functionality either manually with testing program.
8.4.1.2Repair by component change
Use hot air blower remove defective ringer. Avoid excessive heat! Watch surrounding components, especially the display window! To protect the display, you can also desolder the ringer with solder
wick.
Resolder new ringer afterwards. Watch placement of ringer!
8.4.1.3Repair by SW-Booting
Not possible!
8.4.1.4Test
Retest handset after repair.
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8.4.2List of needed material

8.4.2.1Components
Ringer Part-Number: L36178-Z2-C15
8.4.2.2Jigs and Tools
Hot Air Blower Soldering Iron
8.4.2.3Special Tools
None
8.4.2.4Working materials
Desolder Wick / Braid Solder
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8.4.3Drawings

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Figure 1: S10 / S10 active MMI Board Ringer Side
Figure 2: Ringer (B1) Placement (Top View)
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9Cardreader

9.1Affected Units

9.1.1Type: S10 old/new and S10 active MMI

9.1.2Affected IMEIs / Date Codes: All / All

9.1.3Affected SW-Versions: All

9.1.4Fault Code for LSO reporting: 3REA

9.2Fault Description

9.2.1Fault Symptoms for customers:

Sim card is not accepted or properly read by the handset. Sim card ejection mechanism may be damaged.
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9.2.2Fault Symptom on GSM-Tester:

When testing with a test-simcard the above symptoms will come up.

9.3Priority:

........ Mandatory
........ Repair
........ Optional
........ Not Yet Defined

9.4Repair Documentation

9.4.1Description of procedure:

9.4.1.1Diagnosis
Check cardreader functionality with sim card. Attention: Watch for dry joints (especially pin 7!) or mechanical damage.
9.4.1.2Repair by component change
Resolder dry joints.
If the cardreader is mechanically damaged use solder wick to remove
defective component.
Avoid excessive heat! Watch surrounding components!!
Resolder new cardreader afterwards.
9.4.1.3Repair by SW-Booting
Not possible!
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9.4.1.4Test
Retest handset after repair.

9.4.2List of needed material

9.4.2.1Components
Cardreader Part-Number: L36334-Z95-C994
9.4.2.2Jigs and Tools
Soldering Iron
9.4.2.3Special Tools
None
9.4.2.4Working materials
Desolder Wick / Braid Solder
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9.4.3Drawings

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Figure 1: S10 MMI Board Cardreader Side
Figure 2: Cardreader Placement (Top View)
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10Volumeslider

10.1Affected Units

10.1.1Type: S10 old/new and S10 active MMI

10.1.2Affected IMEIs / Date Codes: All / All

10.1.3Affected SW-Versions: All

10.1.4Fault Code for LSO reporting: 3VSL

10.2Fault Description

10.2.1Fault Symptoms for customers:

The volume slider does not work properly.
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10.2.2Fault Symptom on GSM-Tester:

During the keyboard test, the volume slider fails.

10.3Priority:

........ Mandatory
........ Repair
........ Optional
........ Not Yet Defined

10.4Repair Documentation

10.4.1Description of procedure:

10.4.1.1Diagnosis
Check volumeslider functionality either manually or with the testing program. Watch for dry joints or mechanical damage.
10.4.1.2Repair by component change
Use solder wick to remove defective slider. Avoid excessive heat! Watch surrounding components!!
Resolder new volumeslider afterwards.
10.4.1.3Repair by SW-Booting
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Not possible!
10.4.1.4Test
Retest handset after repair.

10.4.2List of needed material

10.4.2.1Components
Volumeslider Part-Number: L36315-Z77-C186
10.4.2.2Jigs and Tools
Soldering Iron
10.4.2.3Special Tools
None
10.4.2.4Working materials
Desolder Wick / Braid Solder

10.4.3Drawings

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Figure 1: S10 / S10 active MMI Board Volumeslider Side
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11Memoswitch

11.1Affected Units

11.1.1Type: S10 old/new and S10 active MMI

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Figure 2: Volumeslider Placement (Top View)
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11.1.2Affected IMEIs / Date Codes: All / All

11.1.3Affected SW-Versions: All

11.1.4Fault Code for LSO reporting: 3MSW

11.2Fault Description

11.2.1Fault Symptoms for customers:

The memoswitch does not work properly.

11.2.2Fault Symptom on GSM-Tester:

During the keyboard test, the memobutton fails.

11.3Priority:

........ Mandatory
........ Repair
........ Optional
........ Not Yet Defined

11.4Repair Documentation

11.4.1Description of procedure:

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11.4.1.1Diagnosis
Check memoswitch functionality either manually or with the testing program. Watch for dry joints or mechanical damage.
11.4.1.2Repair by component change
Use solder wick or hot air to remove defective switch. Avoid excessive heat! Watch surrounding components!!
Resolder new memoswitch afterwards.
11.4.1.3Repair by SW-Booting
Not possible!
11.4.1.4Test
Retest handset after repair.

11.4.2List of needed material

11.4.2.1Components
Attention! The S10 and the S10 new/active use a different type of memoswitch. Watch part numbers below!
Memoswitch S10 old Part-Number: L36315-Z77-C185 S10 new Part-Number: L36315-Z77-C192 S10 active: Part-Number: L36315-Z77-C192
11.4.2.2Jigs and Tools
Soldering Iron Hot Air
11.4.2.3Special Tools
None
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11.4.2.4Working materials
Desolder Wick / Braid Solder

11.4.3Drawings

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Figure 1: S10 / S10 active MMI Board Memoswitch Side
Figure 2: Memoswitch (S6) Placement (Top View)
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12Antennaswitch

12.1Affected Units

12.1.1Type: S10 old/new and S10 active

12.1.2Affected IMEIs / Date Codes: All / All

12.1.3Affected SW-Versions: All

12.1.4Fault Code for LSO reporting: 3ASW

12.2Fault Description

12.2.1Fault Symptoms for customers:

No Rx sensitivity and no location update possible.

12.2.2Fault Symptom on GSM-Tester:

Handset fails with low Tx power on both or either antenna. No location update possible.

12.3Priority:

........ Mandatory
........ Repair
........ Optional
........ Not Yet Defined
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12.4Repair Documentation

12.4.1Description of procedure:

12.4.1.1Diagnosis
The antennaswitch is used to switch the Rx and Tx path between the internal an external antenna of the handset
The switched path is determined by two digital inputs A and B (pins 1 and 5).
Check antennaswitch
functionality either manually or with the testing program. Watch for dry joints.
Use an ohmmeter to check the status of the switch:
Pin 5 against ground must be around 50 kOhms. Pin 1 against ground must be around 1 kOhm.
If any of these resistances are significantly lower (for example pin 5 around 17 Ohms) the antennaswitch is defective and has to be replaced.
12.4.1.2Repair by component change
Use solder wick or hot air to remove defective switch. Avoid excessive heat! Watch surrounding components!!
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to/from External antenna
to/from
Internal
antenna
to/from
duplexer
5
1A
B
A B Switched path 1 0 External antenna 0 1 Internal antenna
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Resolder new antennaswitch afterwards.
12.4.1.3Repair by SW-Booting
Not possible!
12.4.1.4Test
Retest handset after repair.

12.4.2List of needed material

12.4.2.1Components
Antennaswitch Part-Number: L36810-U6011-D670
12.4.2.2Jigs and Tools
Soldering Iron Hot Air Blower
12.4.2.3Special Tools
None
12.4.2.4Working materials
Desolder Wick / Braid Solder
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12.4.3Drawings

13Coil

13.1Affecte d Units

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Figure 1: S10 / S10 active Board Antennaswitch Side
Figure 2: Antennaswitch (N950) Placement (Top View)
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13.1.1Type: S10 old/new and S10 active

13.1.2Affected IMEIs / Date Codes: All / All

13.1.3Affected SW-Versions: All

13.1.4Fault Code for LSO reporting: 3COI

13.2Fault Description

13.2.1Fault Symptoms for customers:

Loud humming noise in loudspeaker.

13.2.2Fault Symptom on GSM-Tester:

Handset fails with loud humming noise in echo loop.

13.3Priority:

........ Mandatory
........ Repair
........ Optional
........ Not Yet Defined

13.4Repair Documentation

13.4.1Description of procedure:

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13.4.1.1Diagnosis
The coil is used in the step up converter which is generating a
6.0 V supply voltage for the power amplifier out of the 2.8V battery voltage. If the coil is mechanically damaged (broken) it produces heavy interference with the acoustical elements of the S10 resulting in a loud humming noise in the earpiece.
A broken coil can easily be diagnosed by trying to move it with two fingers. If it moves, the core is broken and the coil has to be replaced.
13.4.1.2Repair by component change
Use hot air to remove defective coil. Avoid excessive heat! Watch surrounding components!!
Resolder new coil afterwards
13.4.1.3Repair by SW-Booting
Not possible!
13.4.1.4Test
Retest handset after repair, by checking the audio quality with the echo loop of the testprogram.

13.4.2List of needed material

V4.4 Page 46 of 51 ICP CD ST
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Communication Devices
13.4.2.1Components
The S10 and the S10 active use different types of coils!
Part-Number S10 old: L36151-F5273-M2 Part-Number S10 new: L36151-F5273-M3 Part-Number S10 active: L36151-F5273-M3
13.4.2.2Jigs and Tools
Soldering Iron Hot Air Blower
13.4.2.3Special Tools
None
13.4.2.4Working materials
Desolder Wick / Braid Solder

13.4.3Drawings

V4.4 Page 47 of 51 ICP CD ST
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Figure 1: S10 / S10 active Board Coil (L1) Side
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Figure 2: Coil (L1) Placement (Top View)
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14ANNEX / FLOWCHARTS

14.1Tx power problems

If you experience a low output power on either antenna (internal/external) please follow the flowchart below. For more information about the described components please refer to the respective chapters.
V4.4 Page 49 of 51 ICP CD ST
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Communication Devices
Low Tx power on
external antenna only
Antenna contact on
bottom connector
o.k.?
Antenna cable o.k.
and properly
soldered?
Yes
Yes
antenna switch o.k.
(pin 1)?
Change Bottom
Connector or resolder
RF pins
No
Change/Resolder
antenna cable
No
No
Change antenna switch
Change RF/Control
module
Yes
V4.4 Page 50 of 51 ICP CD ST
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Low Tx power on
internal antenna only
Antenna spring
defective?
Antenna switch o.k.
(pin 5)?
No
Change antenna spring
Yes
Change antenna spring
Yes
Antenna defective?
(Retest with reference
antenna and lower case)
No
Change RF/Control
module
Yes
Change antenna/
lower case
No
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Remark: If the Tx power problem is on both antennas, it is most likely a Power Amplifier
problem which cannot be fixed locally.
V4.4 Page 52 of 51 ICP CD ST
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Low Tx power on both
antennas
Antenna switch o.k.
(pin 1+5)?
Change antenna switch
No
Yes
Check Antenna Cable / Lower
Case / Antenna and Antenna
Spring
as described before.
Change RF/Control
module
Yes
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