optiPoint 410 S
optiPoint 420 S
The complete IP telephone family for SIP
Ranging from the optiPoint 410 entry S for basic Voice over IP to the optiPoint 410 advance S with optiPoint display module for the most demanding telephone users, the
right SIP telephone is available for every situation. Fast access to all features via programmable function keys that can easily be labeled individually thanks to the innovative selflabeling key technology of the optiPoint 420 S family. optiPoint adapters and modules allow for complete customization of your workplace requirements. optiPoint SIP phones
have been optimized for the use of features of the Siemens HiPath 8000 communication
system and other SIP-based standard platforms for Siemens communication solutions in
the enterprise and carrier market.
optiPoint 410 S / 420 S an overview
The optiPoint 410 S telephone family brings
you flexible IP telephones with maximum
customization capability. A standard user
interface and the reliable integration in various SIP-based network solutions make for
easy, user-friendly and reliable telephony.
Features include not only the usual functions, such as call forwarding, call deflection and conferencing, but also such convenience functions as address books, call journals and voice dialing (access via optiPoint
display module). In addition to a wide variety of models in the family, the modular expansion options of optiPoint
410 S telephones allow for particularly attractive solutions in terms of price - you only
pay for what you actually need. And operating costs are reduced: plug & play functionality minimizes the time required for installation and consequently reduces costs. This
is an investment that also brings long-term
benefits for service and maintenance. Upgrading to new features is easy - just download the software - your investment is secure from the outset.
optiPoint 420 S – tomorrow’s office flexibility
today
Fast and more secure access to all features
– thanks to the user-programmable function keys on the optiPoint telephones and
the optiPoint key module. Regardless of
whether users configure them themselves
to suit their individual requirements - or
they are programmed centrally for consistent user guidance – the optiPoint 420 S devices from Siemens are the perfect solution.
All the tedious work of writing out the
names on paper strips, cutting them out
and inserting them has been completely
eliminated. Thanks to new, innovative technology for electronic display of key assignments, feature keys are always up to date.
Of course you can also customize key assignment to suit your own needs, defining
exactly those functions and text labels that
you require.
Telephones
optiPoint 410 entry S
The optiPoint 410 entry S is a cost-effective
introduction to IP telephony. The telephone
is recommended wherever there are minimum requirements with regard to features
and convenience (e.g. logistics facilities,
corridors, reception rooms, small hotels,
hospitals). However, these devices still
bring everything that is to be expected of an
IP telephone in terms of simple installation
and cost-effective operation, such as plug &
play support using the Deployment Service
and DHCP, as well as support of QoS mechanisms and an extensive codec selection.
Features
● 8 programmable function keys with LED
indicator
● 2 control keys
● Codecs: G.711/723/729/722
● Open listening
● Power over LAN to IEEE802.3af
● Wall-mountable
optiPoint 410 economy S
optiPoint 420 economy S
Equipped with a two-line display and three
dialog keys, the optiPoint 410/420 economy S models enable you to control the provided features such as call forwarding, hold,
consultation hold or call waiting. The telephone number and name of the caller can
also be displayed, of course, making this
model eminently suitable for business communication in offices, sales outlets or hotels.
Features
● 2-line alphanumeric display (24 charac-
ters each), tiltable
● 12 programmable function keys with
LED indicator
● 2 control keys, 3 dialog keys for user
prompts
● Extensive telephony- features
● Codecs: G.711/723/729/722
● Open listening
● Power over LAN to IEEE802.3af
● Wall-mountable
optiPoint 410 /420
economy plus S
These telephones offer two additional features compared with the optiPoint 410/420
economy, making them ideal for use in offices or call centers:
● 10/100 Mbps mini-switch
● 1 port for headset (121TR9-5/Polaris)
optiPoint 410 standard S
optiPoint 420 standard S
These telephones meet all the requirements of a modern office workstation and
provide the demanding user with other important functions such as a full-duplex
hands-free speakerphone, the option to use
additional function key modules, and the
possibility of accessing optiPoint display
module applications.
Features
● 2-line alphanumeric display (24 charac-
ters each), backlit, tiltable
● 12 programmable function keys with
LED indicator
● 2 control keys, 3 dialog keys for user
prompts
● Extensive telephony features
● Codecs: G.711/723/729/722
● Hands-free speakerphone (full duplex)
● 2 adapter slots and interface for up to 2
add-on devices
● 10/100 Mbps mini-switch
● 1 port for headset (121TR9-5/Polaris)
● Power over LAN to IEEE802.3af
● Wall-mountable
optiPoint 410 advance S
optiPoint 420 advance S
This telephone has a four-line display and,
in conjunction with the optiPoint display
module, is particularly suitable for use in
prestigious environments such as management offices, conference rooms and superior hotel rooms.
Features
● 4-line alphanumeric display (24 charac-
ters each), backlit, tiltable
● 19 and/or 18 programmable function
keys with LED indicator
● 2 control keys, 3 dialog keys for user
prompts
● Extensive telephony features-
● Codecs: G.711/723/729/722
● Hands-free speakerphone (full duplex)
● 1 adapter slot and interface for up to 2
add-on devices
● 10/100 Mbps mini-switch
● 1 port for headset (121TR9-5/Polaris)
● USB master port
● Power over LAN to IEEE802.3af
● Wall-mountable
Accessories
optiPoint display module
The optiPoint display module is the ideal enhancement to the optiPoint 410/420 standard S and optiPoint 410/420 advance S.
The large display with touchscreen functionality makes it easy to access information, input data and control functions. The
graphical user interface provides applications for controlling telephony and managing journals, plus a local address book.
In addition, the optiPoint display module
makes it possible to implement other userspecific applications in a Java® based standard programming environment and to
download them to the telephone. A Java®
software developer kit, which can be downloaded from the Siemens website, is available for this (free of charge).
● Large graphic touchscreen display, back-
lit, tiltable, with 240 x 320 pixels
● 5 navigation keys
● 1 voice dial key
● 1 menu key
● Virtual keyboard
Adapters and add-on
devices
The optiPoint family’s innovative adapter
and add-on device concept makes it possible to react to changing workplace requirements without replacing the endpoint.
Frequent conference requirements, for example, can be met by using the optiPoint
acoustic adapter, with an external microphone and loudspeaker. Additional function keys are also supported on the
optiPoint 410/420 standard S and optiPoint
410/420 advance S, up to two add-on modules can be connected.
Applications
The following applications are currently
available on the optiPoint display module:
● Call Control
As an alternative to the 2/4-line display
on the telephone, this application provides a graphical representation of the
active calls, including telephone numbers and names. Functions such as hold
or conference call are thus presented intuitively and can be controlled simply by
touching the touchscreen.
● Contacts
The local address book holds up to 640
entries. The address data can be downloaded from the PC as comma separated
files. Menu prompts guide the user
through the update process.
● Address book
A central address database can be accessed via the LDAP interface. This
means that corporate telephone numbers do not have to be updated locally.
● Missed calls list
This application provides a quick and
simple overview of all call types: The last
20 entries for missed, dialed, received
and forwarded calls are available together with the name, telephone number,
date/time and number of events - at the
touch of a button. These can be incorporated in the local list of contacts or
deleted.
● Browser
The integrated WAP browser offers quick
access to online data from the intranet
and Internet.
● Voice dialing
Voice dialing can be called up directly via
the voice dial key. Up to 20 entries in the
contact application can be stored with a
voice recording.
● Online help
Online help can be called up via the WAP
browser. The online help for this purpose
is stored at a single central location in
the company network.
Technical data
Supported standards and
target system
In addition to the RFC3261, the telephones
comply with a whole range of SIP and IP
standards. For further details, please contact your local sales representative.
In addition to the standard IETF-based features, these telephones also support features for use with the Siemens Real Time
System HiPath 8000.
Overview of Features V5.0
410
entry S
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Hardware
Display No 2 lines
(2 x 24 characters)
2 lines
(2 x 24 characters)
2 lines, backlit
(2 x 24 characters)
4 lines, backlit
(4 x 24 characters)
Feature keys, programmable and with adjacent LEDs
optiPoint 410 S 8 keys 12 keys 12 keys 12 keys 19 keys
optiPoint 420 S – 12 keys with self-
labeling function
12 keys with selflabeling function
12 keys with selflabeling function
18 keys with self-
labeling function
Dialog keys – 3333
Volume setting adjustment keys
(plus, minus)
Yes Yes Yes Yes Yes
Wall-mountable (without sidecar
and optional bay support)
Yes Yes Yes Yes Yes
Dimensions (height * width * length [mm])
optiPoint 410 S 64 x 160 x 220 69 x 215 x 220 69 x 215 x 220 69 x 215 x 220 72 x 215 x 220
optiPoint 420 S – 79 x 225 x 220 79 x 225 x 220 79 x 225 x 220 82 x 225 x 220
Weight (kg)
optiPoint 410 S 0.606 0.813 0.813 0.837 0.862
optiPoint 420 S – 0.866 0.873 0.899 0.916
Colors: arctic and manganese
Storage conditions DIN IEC 721-3-3/ DIN EN 60721-3-3 and ETS 300 019-2-3
Operating conditions DIN IEC 721-3-1 and -3-2/ DIN EN 60721-3-1 and -3-2 and ETS 300 019-2-1
Certification
CE Mark Yes
Underwriters Laboratories (UL) Yes
Canadian Standards Association
(CSA)
Yes
Federal Communications Commission (FCC) Part 68 (CFR 47)
Yes
Federal Communications Commission (FCC) Part 15 (CFR 47)
Class B
Yes
Electro-Magnetic Compatibility
(EMC) (EN 55022)
Yes
User electrical security EN 60 950 Yes
EC TBR 8 Yes
Acoustic Features and Audio Support
G.711 (64 kbit/s a/μ law) Yes Yes Yes Yes Yes
G.722 (64 kbit/s), wide band co-
dec
Yes Yes Yes Yes Yes
G.723.1A (5.3/6.3 kbit/s) Yes Yes Yes Yes Yes
G.729 A/B (8 kit/s) Yes Yes Yes Yes Yes
Open listening Yes Yes Yes Yes Yes
Full duplex hands-free No No No Yes Yes
G.711, G.729A/B [new] Silence
suppression (VAD)
Yes Yes Yes Yes Yes
Ringer Off Yes Yes Yes Yes Yes
Echo canceling for local echo
(AEC) full duplex
No No No Yes Yes
Configurable Jitter Buffer Yes Yes Yes Yes Yes
Room Character Configuration No No No Yes Yes
Selectable Packet Size
(10ms/20ms)
Yes Yes Yes Ye s Ye s
DTMF ( i n-ban d ) Yes Yes Yes Yes Yes
DTMF (RFC2833) Yes Yes Yes Yes Yes
Network
DHCP
(IP address, subnet mask, DLS address, FTP address, option 120)
Yes Yes Yes Ye s Ye s
DNS names for phones Yes Yes Yes Yes Yes
IEEE802.1p/q
(VLAN tagging and prioritization)
VLAN ID, manually or DHCP option
43
Yes Yes Yes Ye s Ye s
QoS (DIFFSERV and IEEE802.1p/q) Yes Yes Yes Yes Yes
10/100 Base-T interface, auto
sensing
Yes Yes Yes Ye s Ye s
10/100 Base-T mini switch, auto
sensing to connect PC
No No Yes Yes Yes
RJ45 jacks 1 1 2 (phone/PC) 2 (phone/PC) 2 (phone/PC)
Headset port 121 TR9-5/Polaris No No Yes Yes Yes
USB master port No No No No Yes
SNMP (MI B II sup p ort) Ye s Yes Yes Yes Ye s
Su pport of QDC Yes Yes Yes Yes Yes
Failover / Redundancy
DNS SRV Yes Yes Yes Yes Yes
Registration with backup proxy Yes Yes Yes Yes Yes
NAT Via Application Layer Gateways
Power supply
External power supply unit (EU,
US or UK variants)
Yes Yes Yes Ye s Ye s
Power over LAN: IEEE 802.3af Yes Yes Yes Yes Yes
Power over LAN according to Cisco
(no CDP)
Yes Yes Yes Ye s Ye s
PoL class Class 0
(0.44 W – 12.95 W)
Class 1
(0.44 W – 3.84 W)
Class 1
(0.44 W – 3.84 W)
Class 2
(3.84 W - 6.49 W)
Class 2
(3.84 W - 6.49 W)
Modularity (Module / Adapter Support)
option bays (for adapter plug-in) No No No Yes (2 bays) Yes (1 bay)
Acoustic adapter No No No Yes Yes
Recorder adapter No No No Yes Yes
optiPoint display module No No No Yes Yes
Busy Lamp Field No No No No No
Support of optiPoint key module,
max. two modules per phone
No No No Yes, 410 S Yes, 410 S
Support of optiPoint self-labeling
key module, max. two modules
Note: No mixed configuration
supported.
No No No Yes Yes
optiPoint application module No No No No No
410
entry S
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Applications on optiPoint display module
Call log - last 20 calls in categories:
dialed, missed, forwarded, received
Yes Ye s
Contacts (640 entries) Yes Ye s
Directory access via LDAP Yes Ye s
Speed dial Yes Ye s
Voice dialing Yes Ye s
Telephony (call control) applica-
tion
Yes Ye s
Service application Yes Ye s
WAP browser Yes Yes
Java SDK Yes Ye s
Administration
Remote administration via DLS
(using HTTP/S)
Yes Yes Yes Yes Yes
Administration via local interface
(password-protected)
Yes Yes Yes Yes Yes
Remote administration via Web interface for user and administration configuration items (using
HTTP/S, password-protected)
Yes Yes Yes Yes Yes
Feature enable/disable via administration (password-protected)
Yes Yes Yes Yes Yes
Plug&Play-Registration
● Assignment using the MAC ad-
dress
● Assignment using E.164 [new]
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Common Telephony Features
Distinctive Ringing No Yes Yes Yes Yes
Call Hold No Yes Yes Yes Yes
Co nsu lt ati on No Yes Yes Yes Yes
Al ter nate No Ye s Yes Yes Ye s
Call Deflection No Yes Yes Yes Yes
Call Waiting No Yes Yes Yes Yes
Call Decline/Refuse No Yes Yes Yes Yes
Call Forward
(unconditional, no reply, busy)
No Yes Ye s Yes Yes
Call Transfer
(unattended – blind transfer, attended - join)
No Yes Ye s Yes Yes
Call Transfer Unscreened (Transfer
on Ring) [new]
No Yes Ye s Yes Yes
Local 3-way conference No No Yes Yes Yes
Mu te Yes Yes Yes Yes Yes
Music on hold (endpoint generat-
ed music)
No Yes Ye s Yes Yes
Call log 2/4 line display - last 20
calls in categories: dialed, missed,
forwarded, received
No Yes Ye s Yes Yes
Repeat Dial (20 entries) No Yes Yes Yes Yes
Abbreviate Dialing
(12 destinations)
Yes Yes Yes Yes Yes
On-Hook Dialing Yes Yes Yes Yes Yes
Na me/UR L Dialin g No Yes Ye s Yes Yes
410
entry S
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Emergency Calling Yes Yes Yes Yes Yes
Direct Mode / IP Dialing No No No No No
Hotline / Warmline Yes Yes Yes Yes Yes
Message Waiting Indication (Mes-
sage Waiting displayed in idle
menu)
No Yes Yes Yes Ye s
Phone Lock:
● Forwarding of calls when
phone is locked (phone-lock
forward)
● Use of "emergency" numbers
when locked
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Auto Dialing, after 6 seconds (configurable)
Yes Yes Yes Ye s Ye s
Re pertor y Di a ling No Yes Yes Yes Yes
"On-Hook" – to bring the phone in
idle state
Yes Yes Yes Ye s Ye s
"Off-Hook" – to bring the phone
out of setup and enable dialing
[new]
No Yes Yes Yes Ye s
Hot keypad d iali n g Yes Ye s Yes Ye s Yes
Enabling / disabling dialing type
(Name, Number) [new]
Yes Yes Yes Ye s Ye s
Initial digit timeout after going
"off-hook" [new]
Yes Yes Yes Ye s Ye s
Idle display enhancement: to
scroll through the messages via +/
- keys [new]
No Yes Yes Yes Ye s
Flashing or static idle display messages [new]
No Yes Yes Yes Ye s
Local dial plan Yes Yes Yes Yes Yes
Language support
English (US), German, French, Italian, Spanish, Portuguese, Dutch
No Yes Yes Yes Ye s
Country support: Austria, Belgium, France, Germany, Italy,
Spain, Switzerland, US, United
Kingdom
Yes Yes Yes Ye s Ye s
Telephony Features for HiPath 8000
Multiple Line Appearances and Associated Features
Line Reservation [new] Yes Yes Yes Yes Yes
Audible Ringing on Rollover Lines:
● Beep
● Alert Ringing
● No Ringing
● Standard Ringing [new]
Note: Capability to play a Standard Ringing tone while the
user is active on the telephone)
Yes Yes Yes Ye s Ye s
Outgoing Line Preferences:
● Idle
● Primary
● Last [new]
● No Line (user must press the
line to use – not automatic)
[new]
Yes Yes Yes Ye s Ye s
410
entry S
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Terminating Line Preferences:
● Ringing Line
● Ringing Prime Line Preferred
[new]
● Incoming Line
● Incoming Prime Line Preferred
[new]
● None (a line key must be
pressed to answer a call) [new]
Yes Yes Yes Yes Yes
Indication of Unconditional Call
Forwarding [new]
Yes Yes Yes Yes Yes
Line Key Action Mode
Hold or Release [new]
Yes Yes Yes Yes Yes
Hotline/Warmline Working [new] Yes Yes Yes Yes Yes
Number of lines with Multiple Line
Appearances
6 6 10 10 10
Direct Station Selection (DSS) No Yes (5 keys) Yes (9 keys) Yes (9 keys) Yes (9 keys)
Further Features for HiPath 8000
Hot Desking Feature Key [new] No Yes Yes Yes Yes
Automatic Call Back on Busy be-
tween HiPath 8000 end points
[new]
Note: Implemented via use of feature codes – it is not a SIP service)
No Yes Ye s Yes Yes
Automatic Call Back on no Reply
[new]:
● Phone
● HiPath 8000 Server
Notes:
● Feature not yet supported by
server
● Implemented via use of feature
codes – it is not a SIP service)
No
No
Yes
No
Yes
No
Yes
No
Yes
No
Group Call Pickup (HiPath 8000) No Yes Yes Yes Yes
Feature key toggle (HiPath 8000) No Yes Yes Yes Yes
3P CC (th i rd-p a r t y call control) Yes Yes Yes Yes Yes
Calling/called/connected party dis-
play
No Yes Ye s Yes Yes
Security
SI P over T L S connection Ye s Yes Yes Yes Ye s
TLS on Web Server I/F
(i.e. HTTP/S)
Yes Yes Yes Yes Yes
Default Phone Certificate Provided Yes Yes Yes Yes Yes
Support of digital certificates
(X.509 V3)
Yes Yes Yes Yes Yes
Secure protocols for administration and management
Note: not LDAP/s, secure FTP,
SNMP V3
Yes Yes Yes Yes Yes
Mutual authentication of the TLS
interface to the DLS
Yes Yes Yes Yes Yes
410
entry S
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
© Siemens AG 02/2006
Siemens Communications • Hofmannstr. 51 • D-81359 München
Reference No.: A31002-H1000-A860-2-7629
The information provided in this document contains merely general descriptions or characteristics of performance which in case
of actual use do not always apply as describe d or which may
change as a result of further development of the products.
An obligation to provide the respective characteristics shall only
exist if expressly agreed in the terms of contract. The trademarks
used are owned by Siemens AG or their respective owners.
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innovative portfolio.
Regardless of which communication technology you are using today – or want to use
tomorrow – Siemens offers you the right
solution.
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