Siemens MOVIEMATE 50 User Manual

HowTo

OpenStage@Asterisk Installation and Maintenance Guide

Issue 1.0

Siemens Enterprise Communications GmbH & Co KG Munich, 09/07/2010 Germany

Communication for the open minded

Siemens Enterprise Communications www.siemens.com/open

Scope

This document provides a best practice guide on setting up, operating, servicing, and troubleshooting OpenStage phone in an Asterisk environment.

Open Communications Principles and Best Practices 24/09/2010, page 2

Contents

Scope 2 Contents 3

Preparation 4 Supplying Power for the Phones 4 Connecting OpenStage Phones to the IP Network 6

802.1x 6 LLDP-MED Configuration Options 6 DHCP Options 7

Plug & Play – One Step Provisioning and Configuration 7 Single Phone Configuration (Local Menu, WBM) 8

Using OpenStage@Asterisk 9 Busy Lamp Function (BLF) 9 XML Applications 9 Send URL / Remote Server Control 9 Call Completion (CCBS/CCNR) 10 CTI for OpenStage - UACSTA 10 Changing the Caller Information – PAI Header 11 Multi Address Appearance (MAA) 12 Automatic Call PickUp – Using Alert Info Header 13

Logging and Tracing 14 LAN Port Mirroring 14 Tracing Capabilities within the Phone 14

Basic Troubleshooting 14 Local and Remote Tracing 15

QoS Data Collection 15 Remote Control - the HUSIM Phone Tester 15

Limitations 17

References 17

Abbreviations 17

Open Communications Principles and Best Practices 24/09/2010, page 3

Preparation

This chapter contains all information that is necessary to connect an OpenStage phone to an Asterisk based communication system. This includes the power supply options (PoE or external supply) for each OpenStage model and its possible sidecar combinations. To enable a secure environment, 802.1x support for OpenStage is specified. For autoconfiguration, LLDP-MED and DHCP can be used. In addition to the standard DHCP options, SEN proprietary enhancements allow for assigning the address of a provisioning service at phone startup for easy Plug & Play installation. By means of the provisioning interface (WPI), mass deployment scenarios and remote administration during the phone’s lifecycle are supported. To facilitate configuration of a single phone by the administrator or user, OpenStage phones feature a web interface in addition to the phone’s local interface.

Supplying Power for the Phones

The OpenStage phone family can be powered by

• External power supply

• Power over Ethernet (PoE)

Feature OpenStage

Legacy optiPoint external Power Supply (EU-, US- or UKplug) New OpenStage Power Supply (EU-, US- or UK-plug)

Power over Ethernet: IEEE 802.3af

Power over Ethernet, Cisco proprietary mode

802.3af Power class OS 15: 1

Yes (op-

tional)

Yes (op-

tional) In line with the further development of our portfolio we are now able to offer smaller and lighter power supplies for all OpenStage and optiPoint 410/ 420/ 500 variants.

They feature a higher degree of efficiency leading to 14 - 19% lower power consumption, depending on the connected devices.

Important: The new OpenStage power unit is a device of product category. The protection concept of the power installation needs to achieve the requirements of earth conductor (e.g. Schukostecker Typ F, country specific).

Yes

OpenStage

20E

OpenStage

20 G

Yes (optional)

Yes

No No No No

OS 20E : 1 OS 20 : 1 OS 20 G: 2

OpenStage

40 G

Yes (optional)

Yes

OS 40: 2 OS 40 G: 3

OpenStage

60 G

Yes (optional)

Yes

OS 60 : 3 OS 60 G: 3

OpenStage

Yes (optional)

OS 80 : 3 OS 80 G: 3

80 G

Yes

Open Communications Principles and Best Practices 24/09/2010, page 4

y pp

supply

Energy saving mode

To reduce the energy consumption to a minimum, OpenStage phones offer an energy saving mode. The display backlight (phone and Key Module, if attached) is switched off after a configurable timeout. With OpenStage 40, the main display and key module backlight will be switched off after 90 seconds of inactivity (firmware version V2R0 onwards). Readability even without backlight is ensured by the transflective display. With OpenStage 60 and 80, the timer is configurable by the administrator (Local Functions > Energy saving); the timeout ranges between 2 and 8 hours.

Power consumption [W] - Fast Ethernet variants

Energy saving

mode

Idle state During call

(handset)

Ringing (max.

vol.)

# of Key Modules

Power over LAN

(802.3af)

Power via OpenStage

switched-mode power

Power over LAN

(802.3af)

Power via OpenStage

switched-mode power

Power over LAN

(802.3af)

Power via OpenStage

switched-mode power

Power over LAN

(802.3af)

Power via OpenStage

switched-mode power

OpenStage 15 - 2,0 2,9 2,0 2,9 2,3 3,2 3,9 4,1 OpenStage 15 with 1 OpenStage Key Module 15

2,2 3,1 2,2 3,1 2,5 3,4 4,1 4,3

(9 LED’s on)

OpenStage 20/20E - 1,8 2,6 1,8 2,6 2,0 2,8 2,9 3,4 OpenStage 40 - 1,9 2,8 2,4 3,5 2,7 3,6 4,0 4,4

OpenStage 40 with 1 OpenStage Key

1 2,1 3,0 3,1 4,2 3,4 4,4 4,6 5,1 Module 40 OpenStage 40 with OpenStage Key

2 2,3 3,2 3,8 4,9 4,1 5,2 5,2 5,8 Module 40 OpenStage 40 with 1 OpenStage Key Module 15

2,1 3,0 2,6 3,7 2,9 3,8 4,2 4,6

(9 LED’s on) OpenStage 60 - 2,4 3,3 5,6 6,9 5,8 7,1 6,8 7,9 OpenStage 60 with 1 OpenStage Key

1 2,6 3,5 6,2 7,6 6,5 7,9 7,6 8,5 Module 60 OpenStage 60 with 2 OpenStage Key

2 2,8 3,7 6,9 8,3 7,1 8,6 8,3 9,3 Module 60 OpenStage 80 - 2,3 3,2 6,3 7,7 6,5 7,9 7,6 8,6 OpenStage 80 with 1 OpenStage Key

1 2,5 3,4 7,0 8,5 7,2 8,7 8,4 9,4 Module 80 OpenStage 80 with 2 OpenStage Key

2 2,6 3,6 7,6 9,2 7,9 9,5 9,1 10,2 Module 80

Open Communications Principles and Best Practices 24/09/2010, page 5

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supply

Power consumption [W] - Gigabit Ethernet variants

Energy saving

mode

Idle state During call

(handset)

Ringing (max.

vol.)

# of Key Modules

Busy Lamp Field

Power over LAN

(802.3af)

Power via OpenStage

switched-mode power

Power over LAN

(802.3af)

Power via OpenStage

switched-mode power

Power over LAN

(802.3af)

Power via OpenStage

switched-mode power

Power over LAN

(802.3af)

Power via OpenStage

switched-mode power

OpenStage 20 G - - 3,6 4,7 3,6 4,7 4,0 5,0 4,5 5,3 OpenStage 40 G - - 3,8 4,9 4,4 5,6 4,7 5,9 5,2 6,3 1 - 4,0 5,1 5,1 6,4 5,5 6,8 6,2 7,4 2 - 4,1 5,3 5,9 7,3 6,3 7,7 6,9 7,9

- 1 4,6 5,8 5,3 6,6 5,6 7,0 6,4 7,4 OpenStage 60 G - - 3,8 4,9 7,0 8,7 7,4 9,0 7,8 9,4 1 - 4,0 5,1 7,7 9,3 8,3 10,0 9,3 10,3

Please see note *)

2 - 4,2 *) 5,3 8,4 *) 10,0 9,0 *) 10,7

10,1

11,0

OpenStage 80 G - - 3,6 4,9 7,4 9,2 7,9 9,6 8,4 10,0 1 - 4,4 5,6 8,1 9,8 8,4 10,1 9,4 10,6

Please see note *)

2 - 4,5 *) 5,7 8,8 *) 10,6 9,2 *) 10,9

10,3

11,5

*) These values are still within the 802.3af PD class 3, which allows up to 12,95 W, but they are averaged, not maximum values. As soon as the USB interface is used, PD class 3 is exceeded. Therefore, an external power supply has to be used for an OpenStage 60G/80G with 2 Key Modules.

Connecting OpenStage Phones to the IP Network

802.1x

OpenStage phones support 802.1x EAP-TLS. Certificates for authentication can be downloaded via the WPI.

LLDP-MED Configuration Options

OpenStage SIP phones support the layer 2 protocol LLDP-MED (Link Layer Discovery ProtocolMedia Endpoint Discovery). It is used for simplification of auto-configuration and network management. The auto-configurable parameters of OpenStage phones are mainly the VLAN ID, power consumption (power class) and quality of service (QoS) parameters.

LLDP-MED is able to replace various other established mechanisms like DHCP options, manual configuration, or proprietary solutions like Cisco CDP. Example parameters are LAN speed and duplex discovery, network policy discovery (VLAN and QoS capabilities) or extended power via MDI discovery (PoE). When an OpenStage phone is connected to a switch with LLDP-MED capabilities, the phone is able to

a) advertise and receive a VLAN ID,

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