Siemens EPABX OC1E DYAD User Guide

Siemens Practices Operation Series

A30808-X5051-C140-l-B919

Issue 1, December 1984

SATURN@ EPABX

OCIE

DYAD’” DIGITAL TELEP

and 26-BUTTON)

INSTRUCTBO

Issued by Office Systems Group 5500 Broken Sound Boulevard N.W. Boca Raton, Florida 33431 (305) 994-8100 l Telex: 515052

Siemens Communication Systems, Inc.

Printed in U.S.A.

Siemens Practices Operation Series

A30808-X5051-C140-l-6919

Issue 1, December 1984

‘\

!

:;

/J

0 Siemens Communication Systems, Inc., 1984

This material is Proprietary to Siemens Communication Systems, Inc. Any

unauthorized reproduction, use or disclosure of this material, or any part there-

of, is strictly prohibited. Siemens reserves the right to make changes in specifications at any time

and without notice. The information furnished by Siemens in this material is believed to be accurate and reliable. However, no responsibility is assumed by Siemens for its use.

SATURN@

Inc. for this line of equipment.

DYADTM has been applied for as the registered trademark by Siemens Communication Systems, Inc.

is the registered trademark of Siemens Communication Systems,

SATURN EPABX A30808-X5051-C140-l-B919 DYAD User Instructions Issue 1, December 1984

:

have a button for a particular feature, you may be able to access the feature by dialing an access code, if allowed by Class-of-Service. Refer to Table 12.00, located in the back of this document, for a list of the feature access codes and associated button labels. Unless otherwise noted, the instructions provided in this document apply to the lo-, la-, and 26-button DYADs.

For users who are familiar with accessing features from Single Line Telephone (SLTs); whenever hookswitch flashing is

required, you must instead depress the XFER feature button on your DYAD. Depression of the hookswitch on a DYAD disconnects the call in progress.

1.03 To Place a Call. The following procedures may be used

to place a call:

a. Normal Handset Operation. To place a call from your

DYAD, select and depress an idle line pickup button, pick up the handset, listen for dial tone, and dial the

desired destination number.

b. On-Hook Dialing. On-Hook Dialing allows you to place

a call to another party without lifting the handset. Call

progress tones such as dial tone, busy tone, ringback tone, etc., and the called party’s voice are heard over the DYAD’s loudspeaker.

To place a call, select and depress an idle pickup button, depress the On-Hook Dialing (ON-HK DIAL) feature button, listen for dial tone, and dial the desired destination number. If busy tone is heard, the call may be disconnected by again depressing the ON-HK DIAL feature button. If the called station is idle, ringback tone is heard. When the called party answers, the party’s voice is heard over the loudspeaker. To talk to the party, you must convert to normal handset operation by pick-

ing up the handset.

INTRODUCTION

set or operation of a Push-To-Talk (TALK) feature button is not required. Call progress tones such as dial tone, busy tone, ringback tone, etc., and the voice of the called party are heard over the DYAD’s loudspeaker. Your voice is transmitted via the DYAD’s microphone.

To place a hands-free call, select and depress an idle pickup button, depress the HANDS FREE feature button, listen for dial tone, and dial the desired destination number. When the called party answers, talk toward the DYAD’s microphone. The party can be heard over the DYAD’s loudspeaker.

You may convert from Hands-Free Operation to normal handset operation, anytime during the call, simply by picking up the handset. Additionally, you may

convert from normal handset operation to Hands-Free Operation, any time during a call, by depressing the HANDS FREE feature button and hanging up.

1.04 To Answer a Call. The following procedures may be used

to answer a call.

a. Normal Handset Operation. To answer an incoming call

at your DYAD, simply depress the “flashing” pickup button (if required), pick up the handset, and talk to

the calling party. Immediately after depressing the

“flashing” pickup button the calling party’s extension number or trunk identity is displayed on the alphanumeric display (la- and 26-button DYADs only):

b. On-Hook Dialing. To answer a call without lifting the

handset, depress the “flashing” pickup button (if required), depress the On-Hook Dialing (ON-HK DIAL) feature button and talk to the calling party via the DYAD’s microphone and speaker. You must depress the TALK button each time you speak toward the DYAD’s microphone. To hear the response, you must release the TALK button.

You may convert from On-Hook Dialing to normal handset operation, anytime during the call, by picking up

the handset. Additionally, you may convert from nor-

mal handset operation to On-Hook Dialing, anytime during a call, by depressing the ON-HK DIAL feature button and hanging up.

Alternatively, if your DYAD is equipped with a TALK button, you may leave the handset on the hookswitch and talk to the other party by speaking into the DYAD’s

microphone. The TALK button must be depressed each time you speak toward the microphone and released to hear the called party’s response over the speaker.

You may convert from On-Hook Dialing to normal handset operation, any time during the call, simply by picking up the handset. Additionally, you may convert from

normal handset operation to On-Hook Dialing, any time during a call, by depressing the ON-HK DIAL feature button and hanging up.

c. Hands-Free Operation. Hands-Free Operation allows

you to place a call to another party and talk to the party

without lifting the DYAD’s handset. Lifting the hand-

c. Hands-Free Operation. To answer a call and talk to the

calling party without lifting the handset, depress the “flashing” pickup button (if required), depress the HANDS FREE feature button and talk to the calling party via the DYAD’s microphone and speaker. The Push-to-Talk (TALK) feature button is not required for Hands-Free Operation.

You may convert from Hands-Free Operation to nor-

mal handset operation, anytime during the call, by picking up the handset. Additionally, you may convert from normal handset operation to Hands-Free Operation, any time during a call, by depressing the HANDS FREE feature button and hanging up.

1.05 Automatic Line Preferences. Connection to a given pickup line on your DYAD may be provided on an automatic

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SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-6919

issue 1, December 1984

Speaker Volume Control -

Handset

(side)

Key p<d

A Speaker

A

1

26.Button DYAD

Microphone

Figure 1.00 DYAD Digital Telephones

Alphanumeric Display’

b

Audible Alert Tone

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SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-8919’

Issue 1, December 1984

basis. Each DYAD can be assigned one originating and one

terminating preference. The originating preference options are:

Prime Line Preference, Last Line Preference. and Idle Line Preference. The terminating preference options are: Ringing Line Preference and Incoming Line Preference. If an automatic line preference is not assigned to your DYAD, you must depress a pickup button each time you originate and answer a call.

a. Originating Preferences:

1. Prime Line Preference - Automatically selects the prime line pickup button when you pick up the handse! to place a call.

2. Last Line Preference - Automatically selects the same line pickup button to which you were connected on your last call when you pick up the handset to place a call.

3. Idle Line Preference - Automatically selects an idle line pickup button when you pick up the handset

to place a call.

b. Terminating Preferences:

1. Ringing Line Preference - Automatically selects a pickup button associated with a call that is ringing

your DYAD. Pickup buttons associated with lines that

are not assigned to ring at your DYAD are not selected.

2. Incoming Line Preference - Automatically selects a pickup button associated with an incoming call.

Automatic selection occurs regardless of whether

the line is in the ringing or alerting only state.

A terminating line preference will take precedence over an originating line preference when an incoming call exists. You

may override an automatic line preference by manually depressing another pickup button prior to picking up the handset.

1.06 Discriminating Ringing. Several types of distinctive ringing patterns are provided so that you can distinguish between

the different types of incoming calls. The ringing patterns are:

One-burst ringing (normal ringing) - Identifies an incoming call from another SATURN EPABX telephone.

Tweburst ringing - Identifies an incoming “outside” call,

including attendant extended calls. Three-burst ringing - Identifies calls initiated by the fol-

lowing:

1. Call Hold automatic recall

2. Call Transfer Security recall

3. Executive Intercom calls

4. Internal Call Queuing - Callback

5. Outgoing Call Queuing - Callback

6. Station Controlled Conference recall to conference master

1.07 Call Progress Tones. The following call progress tones are used to inform you of the status of a call:

a. Busy Tone - Normal tone heard when a called party’s

telephone is busy.

b. Busy Override Injection Tone - Single burst of tone

heard repeatedly every 8 to 20 seconds apart AFTER

an attendant or executive overrider has intruded on the call in progress. This tone continues for the entire time the attendant or executive overrider is present on your conversation.

C.

Busy Override Tone - Three short bursts of tone heard two seconds apart BEFORE an overriding attendant intrudes on a call in progress.

d.

Call Waiting Tone - One burst of tone heard when a SATURN EPABX telephone call is waiting to be answered or two bursts of tone heard when an outside trunk call is waiting to be answered at your DYAD. This tone is repeated after 10 seconds if the waiting party

is still present.

e.

Conference Tone - One burst of tone heard when a

called party is being added to a conference to which you are connected.

f.

Confirmation Tone - Three rapid bursts of tone indicat-

ing the action taken by you has been accepted (e.g.,

activation of a Call Forwarding feature).

Dial tone - Normal tone heard indicating that dialing

can begin.

h.

Executive Override Tone - One three-second burst of tone heard BEFORE an executive overrider intrudes on

a call in progress.

i.

Expensive Facility Tone - One second burst of high pitch tone heard when the SATURN System selects a more

expensive route for call routing via the Least Cost Rout-

ing (LCR) feature.

Intercept Tone - A continuous alternating low and high

i.

pitch tone indicating an invalid or unauthorized feature

code or extension number was dialed.

k.

Low Tone - Steady tone heard after receiving busy tone

indicating successful activation of such features as Out-

going Call Queuing - Callback and Internal Call Queu-

ing - Callback.

I.

Recall Dial Tone - Three rapid bursts of tone followed

by dial tone indicating the action taken by you has been

accepted and you can now dial additional digits (e.g.,

for transfering a call via the Call Transfer feature).

m.

Reorder Tone - Fast busy tone indicates a network

blocking condition or the activation of a feature was not

granted.

Ringback Tone - Normal tone heard when a called

n.

party’s telephone is ringing.

Route Advance Tone - One short burst of tone heard

0.

each time the SATURN System searches for an idle

route via the LCR feature.

Special Ringback Tone - A tone that sounds similar to

P.

normal ringback tone except for the distinctive low sig-

nal at the end of each tone cycle. Special ringback tone

indicates you are in a waiting state for a busy telephone

and is heard during activation of the following features:

Internal Call Queuing - Standby, Outgoing Call Queu-

ing - Standby, and Executive Override - Automatic.

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DYAD User Instructions

A30808-X5051-C140-1-6919

Issue 1, December 1984

1.08 Speaker Volume Control. You may control the voice and call progress tones level and the audible alert tone level Of the DYAD’s speaker with the two controls on the DYAD. Use the thumbwheel control on the handset side to adjust voice and call progress tones level and the control on the underside of the DYAD to adjust the audible alert tone level.

NOTE: The voice level heard from your handset is not ad-

justable.

1.09 Pickup Button Indications. The DYAD can be provided with multiple line and/or trunk pickup buttons. The current status of a line/trunk is displayed via a corresponding lamp Iocated within each pickup button. The bottom two DYAD buttons (5 and 10) do not have a lamp associated with them.

a. Dark - Indicates that the line/trunk is idle. b. Lighted Steady - Indicates that the line/trunk is busy.

c. Flash (lamp blinks 30 times per min.) - Indicates that

the line/trunk has an incoming call.

d. Wink (lamp blinks 60 times per min.) - -Indicates that

the line/trunk has been placed on Manual Hold.

e. Flutter (lamp blinks 300 times per min.) - Indicates that

the line/trunk has been placed on Exclusive Hold.

1.10 Feature Button indications. Feature buttons are used to activate features at your DYAD. For some features, the button lamp indicates the active/inactive status of the feature.

Generally when the feature is active the lamp is lighted, and

when the feature is inactive the lamp is dark.

1.11 Alphanumeric Display. (18- and 26-button DYADs only). Additional information about a call or feature is shown on the

alphanumeric display. The displays available on your DYAD are shown below. Examples of display types are as follows:

a.

Attendant Identification on Display

AI-T 5000 ]

When you originate or receive an attendant call, the attendant’s identification code (e.g., 5000) is displayed.

b.

Call Forwarding Destination Display

FWD TO 1856

Identifies the destination number (e.g., 1856) to which all your calls are forwarded.

C.

Call Forwarding Source Display

CF 2295

1784

Identifies the extension number (e.g., 2295) from which a call is being forwarded and the extension number or trunk identity of the calling party (e.g., 1784).

d.

Call Park Location Number Display

1 PARK 570 4943 1

Identifies the dialed parked code (e.g., 57) and location code (e.g., 0) which was selected by the SATURN System.

e.

Call Pickup Source and Destination Display PU3939 3456

When you pick up a call the calling party’s extension

number or trunk identity (e.g., 3456 or LCCAL) and the

extension number from which you are picking up the

call (e.g., 3939) are displayed. Refer to the operating instructions for the features, “Call Pickup - Directed and

Call Pickup - Group.”

f. Call Waiting Source Display

1 cw 2954 LOCAL

Identifies the extension number or trunk identity of a call waiting to be answered (e.g., 2954) and the extension number or trunk identity of the party to which you

are currently talking (e.g., LOCAL).

Callback Number Display

1 CALLBCK 1234 1

Identifies that the call being received is for an automat-

ic callback initiated earlier to another extension. Refer

to the operating instructions for the feature, “Internal Call

Queuing - Callback”.

h. Called Number Display

Identifies the extension number of the called party.

i.

Calling Number Display

Identifies the extension number of the calling party.

Conference Mode Display

1.

1

Indicates that a conference call has been established. Refer to the operating instructions for features, ‘Add-

On Conference, Bridge Call and Meet-Me Conference”.

k.

Dial Input Verification Displav Identifies the keyed digits as

you enter them from your

keypad. The digits are scrolled from right to left as

shown in the example dis-

plays to the right (e.g. exten-

sion 1219 is being dialed).

I.

Do Not Disturb Display

( DND ALL

When you activate the Do Not Disturb feature, a Do Not

Disturb indication is shown on your alphanumeric display. Refer to the operating instructions for the feature, “Do Not Disturb”.

Duration of Call Display

m.

I ,

When you activate the Duration of Call Display feature,

an indication of the total elapsed time of the call in progress is displayed. Refer to operating instructions for feature, “Duration of Call Display”.

n.

Hold Display

ON HOLD j

Identifies that another party has placed you on hold.

2413 )

4813

CONF /

1219 1

3:35 I

,

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SATURN EPABX A30808-X5051-C140-l-6919 DYAD User Instructions issue 1, December 1984

o. Incoming Call Display

When you receive an incoming call (line pickup lamp flashes), the extension number (e.g., 2411) or trunk identity (e.g., INWATS) of the calling party can be displayed prior to answering the call by depressing the “flashing” pickup button.

p. Message Waiting Destination Display

j CALL 1419 I

When a party from another extension initiates message waiting toward your DYAD, the message “CALL’ and the

party’s extension number are displayed. Refer to the

operating instructions for the feature, “Message Waiting”,

q. Recall Identification Display

1 RECALL 1234 1

L ,

Identifies that you are connected to a call that has been recalled to your DYAD. Refer to the operating instructions for the feature, “Call Hold and Call Hold - FlipFlop (Broker)“.

r. SMDR Account Code Display

1 ACCT

I

10810781417 1

Identifies the default account code associated with your DYAD. Refer to the operating instructions for the fea-

ture “SMDR Account Codes”.

2411 1

I

s. Speed Calling - Individual Display

13

13059948800 1

Identifies the destination number and associated speed call code programmed from your DYAD. Refer to the operating instructions for the feature, “Speed Calling

- Individual”.

t. Time of Day-Display

4:38 AM 1

Indicates the time of day in reference to the SATURN System clock. Refer to the operating instructions for the feature, “Time of Day Display”.

u. Last Number Redial

99948800 /

Identifies the last number dialed from your DYAD. Refer

to operating instructions for the feature “Last Number

Redial”.

v. Save Number Redial

99948800 /

Identifies the number just dialed and saved in system memory for later dialing. Refer to operating instructions

for the feature “Save Number Redial”.

1

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SATURN EPABX DYAD User Instructions

A30808-X5051-C140-i-B919

Issue 1. December 1984

SECTION 2.00 HOLD FEATURES

2.01 Consultation Hold. This feature allows you to place a call (inside or outside) on hold and originate another call on the same extension line.

a. To place a party on hold and originate another call:

1. First, ask the other party to wait.

2. Depress the II button.

l XFER lamp winks. l Recall dial tone is heard.

The party is placed on hold.

l

3. Dial the number of the desired party.

l Ringback tone is heard.

NOTE: If busy tone is heard or the called party does not

answer, depress the XFER button to return to the held call.

4. When the called party answers, you may begin to talk.

b. To return to the held party:

1. Wait until the consulted party hangs up. You are automatically reconnected to the previ-

l

ously held party.

l XFER lamp extinguishes.

2. Resume your conversation.

By using the Call Hold feature access code.

a. To’place a party on hold:

- 1. First, ask the other party to wait.

2. Depress the m button.

l XFER lamp winks. l Recall dial tone is heard.

3. Dial the Call Hold feature access code.

l Confirmation tone is heard. l The party is placed on “call hold.” l XFER lamp extinguishes.

4. Hang up.

NOTE: If the held party is from “outside” the SATURN

EPABX, you must return to the held party within a preset period of time (five minutes, nominal) or the

call is recalled to your DYAD (three-burst ringing is heard), if idle, otherwise to the attendant. To answer/return to the held call, pick up the handset.

b. To return to a held call or alternate between two calls:

1. Pick up the handset or depress the

.pEq

button (if connected to another call).

2.02 Call Hold. This feature allows you to place any call (inside or outside) on hold and hang up without losing the call. After

holding the call, you may originate or receive other calls on the same extension line and return to the held call or alternate be tween the two calls (holding one call while speaking to other).

By using the Call Hold feature button (PARK PRIV).

a. To place a party on hold:

1.

First, ask the other party to wait.

2.

Depress the I/ feature button.

l Confirmation tone is heard. l The party is placed on “call hold.”

. PARK PRIV lamp winks.

3.

Hang up.

NOTE:

If the held party is from “outside” the SATURN EPABX, you must return to the held party within a preset period of time or the call is recalled to your DYAD (three-burst ringing is heard), if idle, otherwise

to the attendant. To answer/return to the held call,

pick up the handset.

b. To return to a held call or alternate between two calls:

1. Pick up the handset or depress “ONHKDIAC’ or “HANDSFREE” then depress the

pEJ

feature button (if connected to another call).

You are reconnected to the previously held party

l

and the other party, if any, is placed on hold.

l Dial tone/recall dial tone is heard.

2. Dial the Call Hold feature access code.

l You are reconnected to the previously held party

and the other party, if any, is placed on hold.

3. Resume your conversation.

2.03 Call Hold - Flip-Flop (Broker). This feature allows you, upon hearing a call waiting tone and receiving a call waiting display, to place the call in progress (inside or outside call) on hold and establish a connection to the waiting call. When no call is waiting, this feature allows you to place a call in progress on hold and originate another call on the same extension line. In either case, you can return to the held call or alternate between the two calls (holding one call while speaking to the other).

By using the Call Hold - Flip-Flop feature button (SPLIT).

a. To place a party on hold and answer a waiting call:

1. First, ask the other party to wait.

2. Depress the m feature button. . SPLIT lamp winks.

l You are connected to the waiting party and the

other party is placed on hold.

3. You may begin to talk.

b. To place a party on hold and originate another call:

1. First, ask the other party to wait.

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Issue 1, December 1984

2. Depress the pSPLIT feature button.

l SPLIT lamp winks. l Dial tone is heard.

l The party is placed on hold.

3. Dial the phone number of the desired party.

l Ringback tone is heard.

NOTE: If the called party does not answer your call or the

line is busy, depress the SPLIT button to return to

the held party.

4. When the called party answers, you may begin to talk.

c. To return to a held party or alternate between two calls:

1. Depress the

l You are reconnected to the previously held party

[s,,,,

feature button.

and the other party, if any, is placed on hold.

NOTE: If you hang up while a call is on hold, the call is au-

tomatically recalled to your DYAD. To answer/return to the held call, pickup the handset.

2. Resume your conversation.

By using the Call Hold - Flip-Flop feature access code.

place a party on hold and answer a waiting call:

a. To

1.

First, ask the other party to wait.

2.

Depress the [,,,,I button.

l XFER lamp winks. l Recall dial tone is heard.

3.

Dial the Call Hold - Flip-Flop feature access code.

l You are connected to the waiting party and the

other party is placed on hold.

l XFER lamp extinguishes.

4.

You may begin to talk.

b. To

place a party on hold and originate another call:

1.

First, ask the other party to wait.

2.

Depress the

l XFER button winks. l Recall dial tone is heard.

m button.

Dial the Call Hold - Flip-Flop feature access code.

l Dial tone is heard. l The party is placed on hold. l XFER lamp extinguishes.

Dial the phone number of the desired party.

l Ringback tone is heard.

NOTE: If the called party does not answer your call or the

line is busy, depress the XFER button to return to

the held party.

5. When the called party answers, you may begin to talk.

c. To return to a held party:

1. Wait until the other party hangs up.

l You are automatically connected to the previous-

ty held party

2. Resume your conversation.

d. To alternate between two calls:

1. Depress the )I button.

l You are reconnected to ihe previously held party

and the other party is placed on hold.

NOTE: If you hang up while a call is on hold, the call is automatically recalled to your DYAD. To answer/return to the held call, pickup the handset.

2. Resume your conversation.

2.04 Call Park. This feature allows you to place a call (inside or outside) on “system hold” (referred to as parked) and return to the parked party from the same or another SATURN EPABX telephone. The call is placed in one of ten selected park locations. A unique access code is assigned to each park location.

By using the Call Park feature button (PARK) (la- and 26-button

DYADs only).

a. To park an established call:

1

First, ask the other party to wait.

2

Depress the

l Confirmation tone is heard. l The call is placed in the first available park loca-

pi&q

feature button.

tion and is shown in the alphanumeric display.

e.g.,

1 PARK 570 12191

NOTE:

If all park locations are in use, the alphanumeric display shows PARK BUSY and you remain connected to your party.

Hang up. You are free to originate or receive other

3. calls.

NOTE:

If you park an outside call and you do not return to the party within a preset period of time, the call is automatically recalled to your DYAD, if idle, otherwise to the attendant.

b. To return to the parked call:

1.

Pick up the handset at any non-restricted DYAD or

telephone.

l Dial tone is heard.

2.

Depress the 1 PARK ] feature button on any DYAD and dial the park location code (e.g., 0) that was

selected for you by the SATURN System, or if at another telephone, dial the Call Park and call location codes that were used to park the call.

l You are connected to the parked call.

. .

.‘,

,,?

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Issue 1, December 1984

NOTE: If reorder tone is heard, the held party has discon-

nected. if intercept tone is heard, the telephone is restricted from Call Park access.

3. Resume your conversation.

By using the Call Park feature access code.

a. To park an established call:

1. First, ask the other party to wait.

2. Depress the

3.

4.

NOTE:

l XFER lamp winks. l Recall dial tone is heard.

Dial the Call Park feature access code. Dial the Call Park location code (0 to 9).

l Confirmation tone is heard. l The call is parked at the dialed location. l XFER lamp extinguishes.

If the dialed Call Park location is not available, busy

m button.

tone is heard. If this situation occurs, depress the XFER button to return to the held party and repeat the process using a different location code.

5.

Hang up. You are free to originate or receive other

calls.

NOTE:

If you park an outside call and you do not return to

the party within a preset period of time, the call is

automatically recalled to your DYAD, if idle, otherwise

to the attendant.

b. To return to the parked call:

1. Pick up the handset at any non-restricted DYAD or telephone.

l Dial tone is heard.

2. Dial the Call Park feature access code.

3. Dial the Call park location code which was used to park the call.

You are connected to the parked call.

l

NOTE: If reorder tone is heard, the held party has discon-

nected. If intercept tone is heard, the telephone is restricted from Call Park access.

4. Resume your conversation.

2.05 Manual Hold. This feature allows you to place a line on hold for the purpose of holding a call and originating or receiving another call on a second SATURN EPABX line. The held call can be picked up at any DYAD with an appearance of the held line.

a. To place a line on hold:

1. First, ask the other party to wait.

l Line pickup lamp winks at all appearances of

the line.

3. You may hang up without losing the call, or originate or receive another call on a second EPABX line.

NOTES: Any DYAD with the same appearance of the held line

may be used to pick up the held call.

After depressing the HOLD button to hold a line the same button can be used to hold another line without

losing the previous held call. As many calls can be held as there are lines on your DYAD.

You are not allowed to hold an attendant. Additionally, if a party has bridged on a line, that line cannot

be held.

b. To return to the held call:

1. Pickup handset and depress the “winking” line pickup button associated with the held call.

l Line pickup lamp changes from winking to

steadily lighted.

l You are reconnected to the held call.

2. Resume your conversation.

2.06 Exclusive Hold. This feature allows you to place a line on hold for the purpose of holding a call and originating or

receiving another call on a second SATURN EPABX line. The held call can be picked up only from your DYAD even though the line may appear at other DYADs.

a. To place a line on hold:

1. First, ask the other party to wait,

2. Depress the m feature button.

l Line pickup lamp flutters.

NOTES:

The line pickup lamp remains lighted at all other ap-

pearances of the line.

After depressing the HOLD EXCL button to hold a

line, the same button can be used to hold another line without losing the previously held call. As many lines can be held as there are lines on your DYAD.

You are not allowed to hold an attendant. Additionally, if a party has bridged on a line, that line cannot be held.

3.

You may originate or receive another call on a second EPABX line, if provided.

b. To return to the held call:

1. Pickup handset and depress the “fluttering” line pickup button associated with the held call.

l Line pickup lamp lights steadily. l You are reconnected to the held call.

2. Depress the “red”

piq

feature button.

2. Resume your conversation.

2-3 (2-4 blank)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-8919

Issue 1, December 1984

SECTION 3.00 CALL TRANSFER FEATURES

3.01 Call Transfer. This feature allows you to tran.Sfer a Call (inside or outside the SATURN EPABX) to another extension.

a. To transfer a call:

1. First, ask the other party to wait.

2. Depress the

l

XFER lamp winks.

l

Recall dial tone is heard.

m button.

3. Dial the destination number.

l

Ringback tone is heard.

NOTES: If busy tone is heard or the party does not answer,

depress the XFER button to return to the held party. When an outside party requests to be transferred

to an extension and the extension is busy, you may invoke the Internal Call Queuing - Standby feature. This feature allows you to camp-on to the busy extension and wait for the party to answer.

If you desire to transfer the call before the called party answers, hang up the handset. The held party

hears ringback tone and waits for the called party to answer. If the party being transferred is an outside party and the called party does not answer within a preset time, the call is automatically recalled to your DYAD (three-burst ringing is heard), if idle, otherwise to the attendant. To answer or return to the held call, pick up the handset.

4. When the called party answers, announce the transfer and hang up.

l

The call is. transferred to the called party.

l

XFER lamp extinguishes.

3.02 Call Transfer to Attendant. This feature allows you to transfer a call in progress to the attendant.

a. To transfer a call to the attendant:

1.

First, ask the other party to wait.

2.

Depress the

l

pq

The party is placed on hold. Ringback tone is heard and the attendant is

feature button.

alerted.

NOTE:

If you desire to transfer the call before the attendant answers, hang up. The held party will hear ringback tone until the attendant answers.

When the attendant answers, announce the call.

l

Ringback tone is removed.

l

The attendant’s extension number is displayed. (18- and 26-button DYADs only)

e.g.,

ATT 50001

Hang up.

l

The call is transferred to the attendant.

3-l (3-2 blank)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-6919

issue 1, December 1984

SECTION 4.00 CONFERENCE FEATURES

4.01 Add-On Conference. This feature allows you to add a third party (inside or outside) to your conversation.

a. To add a third party:

1. First, ask the other party to wait.

2. Depress the

l XFER lamp winks. l Recall dial tone is heard. l The party is placed on hold.

I/ button.

3. Dial the desired number of the third party.

l Ringback tone is heard.

NOTE: If busy tone is heard or the party does not answer,

depress the XFER button to return to the held call.

4. When the called party answers, inform the party of the conference.

5. Depress the

l A three-party conference is established. l XFER lamp lights steadily. l The alphanumeric display (18- and 26-button

(1

button again.

DYADs only) indicates this is a conference call.

e.g.,

CONF 1

NOTES: The user that originated the conference may release

the third party by depressing the XFER button.

When more than one outside (trunk) call is added,

transmission quality may be degraded.

6. You may begin to talk.

4.02 Bridge Call. This feature allows you to enter into an existing conversation on a busy line or direct trunk.

a. To enter into an existing conversation:

1. Select and depress the pickup button associated with the busy line or direct trunk.

2. Pick up the handset.

l Conference tone is heard by the other parties,

after which you are connected in a three-way conversation.

l The alphanumeric display (18- and 26-button

DYADs only) indicates this is a conference call.

e.g.,

CONF 1

NOTE: If the Call Privacy feature is active on the busy line

or direct trunk, or a three-way connection has al-

ready been established, bridging is denied and busy

tone is heard.

l Line pickup button lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Dial the.party you want in the conference.

l Ringback tone is heard.

When the called party answers, inform the party to dial the Meet-Me Conference access code at a

prearranged time. If the called party is from “out-

side” the SATURN System, inform the party to dial the SATURN attendant console and have the attendant transfer the call to the conference by dial-

ing the Meet-Me Conference access code.

NOTE: More than one Meet-Me Conference bridge may be

assigned in the SATURN EPABX. The last digit of the Meet-Me Conference access code represents the selected conference bridge.

5. Hang up.

6. Repeat the above steps for up to seven conferees.

NOTES: The attendant only may enter the conference as an

eighth conferee. The maximum number of outside parties allowed

in the conference at any one time is three (variable and assigned by data base management).

b. To enter the conference:

1.

Select and depress the appropriate line pickup

button. . Line pickup button lamp lights steadily.

2.

Pick up the handset.

l Dial tone is heard.

3.

Dial the pre-announced Meet-Me Conference

feature access code or depress the

[TI

feature button followed by the conference bridge

code.

l Conference tone is heard; all conferees hear

the conference tone as you enter the conference.

l The alphanumeric display (18- and 26-button

DYADs only) indicates this is a conference call. e.g.,

l MEET ME lamp lights steadily.

CONF 1

4.03 Meet-Me Conference. This feature allows you to arrange a conference of up to seven extensions or four extensions and three outside lines. Outside parties are connected to the conference by the attendant.

a. To establish a Meet-Me conference:

1. Select and depress the appropriate line pickup button.

.

NOTES:

Busy tone is heard if the conference is full. Intercept tone is heard if the conference bridge is not assigned.

When more than one outside (trunk) call is added, transmission quality may be degraded.

4. You may begin to talk.

4-l

SATURN EPABX DYAD User instructions

A30808-X5051-C140-l-B919

Issue 1, December 1984

4.04 Station Controlled Conference. This feature allows you to establish a conference of up to seven parties. As the Conference Master you can add members to the conference, remove members from the conference, leave the conference to consult with a conferee privately, call the attendant, or release from the conference and allow another conference member to take over conference mastership.

The maximum number of parties allowed in the conference is seven; however, the attendant can be added to the conference as an eighth party. The maximum number of outside parties allowed in the conference at any one time is three (variable and assigned by data base management). When more than one outside (trunk) call is added, transmission quality may be degraded.

a. To establish a conference:

1. Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily.

2. Pick up the handset

l Dial tone is heard.

3. Dial the Station Controlled Conference access code.

l Recall dial tone is heard.

NOTE: Busy tone is heard if a conference circuit is not

available.

4. Dial the number of the party you want to add to the conference.

7. To add each additional party to the conference, depress the piy

button to leave the con-

ference and follow the above procedure beginning at Step 4.

b. To remove any conferee (extension only) from the con-

ference-and consult with the conferee privately:

Depress the 1 xFER 1 button to leave the conference.

l Recall dial tone is heard.

Dial the conference member remove code. Dial the extension number of the conferee to be

removed.

l You and the conferee are connected in a private

talk state.

NOTE: As the conference master, you have the option of ad-

ding the party back to the conference or removing the conferee from the conference totally. To add the conferee back into the conference, depress the XFER button; you and the conferee reenter the conference. To remove the conferee from the conference, hang up. Your phone then rings and, upon answer, you are connected back into the conference.

c. To remove the last member added to the conference

and consult with the conferee privately:

l Ringback tone is heard.

NOTE: If the called party does not answer, is busy, or does

not wish to be included in the conference, you must hang up. Your phone then rings and, upon answer,

you are connected back into the conference. You may

proceed adding parties to the conference by depressing the XFER button to leave the conference and following the above procedure beginning at Step 4.

5. When the called party answers; inform the party of the conference.

l Ringback tone is removed.

6. Depress the 1 xFER 1 button to add the party to the conference.

l Conference tone is heard; all conferees hear the

conference tone as you and the other party enter the conference.

l The alphanumeric display (18- and 26-button

Dyads only) indicates that this is a conference

call. e.g.,

L

CONF 1

NOTES: If you attempt to add more than seven inside parties

or add more than the allowed number of outside parties into the conference, reorder tone is heard for approximately 1% seconds, after which you are

reconnected to the “would be” conferee. To return

to the conference, depress the XFER button. Any party can leave the conference by hanging up.

1. Depress the /I button to leave the conference.

l Recall dial tone is heard.

2. Dial the last member added access code.

3. You and the conferee are connected in a private talk state.

NOTE: As the conference master, you have the option of ad-

ding the party back to the conference or removing the conferee from the conference totally. To add the conferee back into the conference, depress the XFER button; you and the conferee reenter the conference. To remove the conferee from the conference, hang up. Your phone then rings and, upon answer, you are connected back into the conference.

d. To transfer the position of conference mastership to

another conferee (SATURN EPABX extension only):

1. Inform the desired conferee that you are releasing from the conference and that conference mastership

can be gained by hookswitch flashing (depressing

the XFER button on DYADs or momentarily depress-

ing the hookswitch on SLTs) after you hang up.

2. Hang up.

NOTE: The first conferee to hookflash now becomes the con-

ference master.

When all parties in the conference hang up, the conference circuit is released.

4-2 (2 pages)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-6919

Issue 1, December 1984

SECTION 5.00 CALL FORWARDING FEATURES

5.01 Call Forwarding - All Calls. This feature allows you to have all calls terminating at your DYAD, forwarded to another extension or to the attendant.

Activation/deactivation of Call Forwarding - All Calls over the

DYAD’s prime line.

a. To forward all incoming calls:

1. Do not pick up the handset.

2. Depress the

l Dial tone is heard over the DYAD’s speaker.

ITI

feature button.

3. Dial the extension number to which you want all your calls forwarded.

l Confirmation tone is heard over the DYAD’s

speaker.

l FWD ALL lamp lights steadily.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

As a reminder that call forwarding is in effect, each time a call

is forwarded, one short burst of ringing is heard from your DYAD. Additionally, a call forwarding destination display (18-

and 26-button DYAOs only) is provided when your DYAD is idle.

e.g.,

IFWD TO 1219 1

The party at the forwarded-to extension is allowed to call your

extension without being forwarded. Further, the party at the forwarded-to extension may transfer a call back to your extension or leave a message waiting indication (if message waiting capability is provided).

You may continue to originate calls while Call Forwarding All Calls is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback and station recalls are not forwarded.

b. To cancel Call Forwarding - All Calls:

Depress the TF

l FWD ALL lamp extinguishes.

l Call forwarding destination display (la- and

El

feature button, anytime.

26button DYADs only) is extinguished.

Activation/deactivation of Call Forwarding - All Calls over any

line appearing on the DYAD (if allowed by class of service).

a. To forward all incoming calls:

Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Depress the

[-TFj

feature button or dial the

Call Forwarding - All Calls activation code.

4. Dial the extension number to which you want all your calls forwarded.

l Confirmation tone is heard indicating that the

Call Forwarding - All Calls feature is active.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

5. Hang up.

As a reminder that call forwarding is in effect, each time a call is forwarded, one short b.urst of ringing is heard from your

DYAD. (prime line only). Additionally, a call forwarding destination display (18- and 26-button DYADs only) is provided (prime line only) when your DYAD is idle. e.g.,

IFWD TO

1219 j

The party at the forwarded-to extension is allowed to call your extension without being forwarded. Further, the party at the forwarded-to extension may transfer a call back to your extension or leave a message waiting indication (if message wait-

ing capability is provided). You may continue to originate calls while Call Forwarding -

All Calls is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not for-

warded.

b. To cancel Call Forwarding - All Calls:

Select and depress the line pickup button from which Call Forwarding - All Calls was activated.

l Line pickup button lamp lights steadily.

Pick up the handset

l Dial tone is heard.

Dial the call forwarding cancellation code or Depress the

l Confirmation tone is heard indicating that the

]I

feature button.

Call Forwarding - All Calls feature has been cancelled.

Hang up.

5.02 Call Forwarding to Public Network. This feature allows

you to have all calls terminating at your DYAD, forwarded to

an outside destination number.

a. To forward all calls:

Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Dial the Call Forwarding to Public Network activation code.

Dial the trunk group access code (e.g., “9” for outside) and the outside number (e.g., 9948800).

5-1

SATURN EPABX

DYAD User Instructions

A30808-X5051-C140-1-5919

Issue 1, December 1984

l After a short pause (approximately five seconds),

confirmation tone is heard indicating that the Call Forwarding to Public Network feature is active.

NOTES: You may expedite receiving confirmation tone by

depressing the # key immediately after dialing the last digit of, the outside number.

If intercept tone or reorder tone is heard, your call for-

warding request was not granted.

5. Hang up.

As a reminder that call forwarding is in effect, each time a call is forwarded, one short burst of ringing is heard from your DYAD. Additionally, a call forwarding destination display (18- and

26.button DYADs only) is provided when your DYAD is idle, [FWD TCI NETWORK]

e.g., You may continue to originate calls while Call Forwarding to Pub-

lic Network is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not forwarded.

b. To cancel Call Forwarding to Public Network:

1. Select and depress the line pickup button from which Call Forwarding to Public Network was activated.

l Line pickup button lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

when your DYAD is idle e.g., FWD x)

1219 1

When Call Forwarding - Busy Lines is in effect, incoming calls will not wait (via Internal Call Queuing - Standby and internal Call Queuing - Callback) on your prime line. If the forwardedto telephone is busy, forwarded calls will wait at the forwardedto telephone.

b. To cancel Call Forwarding - Busy Lines:

Depress the I[ feature button.

l FWD BUSY lamp extinguishes. l Call forwarding destination display is extin-

guished.

Activation/deactivation of Call Forwarding - Busy Lines over any line appearing on the DYAD (if allowed by class of service).

a. To forward incoming calls:

Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Depress the

II

feature button or dial the

Call Forwarding - Busy Lines activation code.

Dial the extension number to which you want your

calls forwarded.

3. Dial the call forwarding cancellation code.

l Confirmation tone is heard indicating that the Call

Forwarding to Public Network feature has been cancelled.

4. Hang up.

5.03 Call Forwarding - Busy Lines. This feature allows you to have all calls terminating at your DYAD, forwarded to another extension or to the attendant when your extension is busy. When your DYAD is idle, incoming calls are completed as usual.

Activation/deactivation of Call Forwarding - Busy Lines over the

DYAD’s prime line.

a. To forward incoming calls:

Do not pick up the handset Depress the ml feature button.

l Dial tone is heard over the DYAD’s speaker.

Dial the extension number to which you want your calls forwarded.

l Confirmation tone is heard over the DYAD’s

speaker.

l FWD BUSY lamp lights steadily.

NOTE: If intercept tone or reorder tone is heard, your call for-

warding request was not granted.

As a reminder that call forwarding is in effect, a call forwarding destination display (18- and 26button DYADs only) is provided

l Confirmation tone is heard indicating that the Call

Forwarding - Busy Lines feature is active.

NOTE: If intercept tone or reorder tone is heard, your call for-

warding request was not granted.

5. Hang up.

As a reminder that call forwarding is in effect, a call forwarding destination display (1% and 26button DYADs only) is provided (prime line only) when your DYAD is idle. e.g.,

[FWD TQ

1219 J

When Call Forwarding - Busy Lines is in effect, incoming calls will not watt (via activation of the Internal Call Queuing - Standby and Internal Call Queuing - Callback features) on the associated line. If the forwarded-to telephone is busy, forwarded calls will wait at the forwarded-to telephone.

b. To cancel Call Forwarding - Busy Lines:

1. Select and depress the line pickup button from which Call Forwarding - Busy Lines was activated.

l Line pickup button lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Dial the call forwarding cancellation code.

l Confirmation tone is heard indicating that the Call

Forwarding - Busy Lines feature has been cancelled.

4. Hang Up.

5-2

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-B919

Issue 1, December 1984

5.04 Call Forwarding - No Answer. This feature allows you +o have all calls terminating at your DYAD that are not answered Within a predetermined period of time (three rings, nominal), forwarded to another telephone or to the attendant. When your DYAD is busy, call forwarding does not occur and the usual station hunting, call waiting, and automatic callback arrangements (if assigned) are applied.

Activation/deactivation of Call Forwarding - No Answer over the DYAD’s prime line.

a. To forward incoming unanswered calls:

1. Do not pick up the handset.

2. Depress the No A~s feature button.

l Dial tone is heard over the DYAD’s speaker.

I

3. Dial the extension number to which you want your unanswered calls forwarded.

l (Z;2i;Fration tone is heard over the DYAD’s

l FWD NO ANS lamp lights steadily.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

As a reminder that call forwarding is in effect, a call forwarding destination display (18- and 26button DYADs only) is provid-

ed when your DYAD is idle. e.g., lFWD To

1219 1

‘ou may continue to originate calls while Call Forwarding I\10 Answers is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback and station recalls are not forwarded.

b. To cancel Call Forwarding - No Answer:

Depress the ml feature button, anytime.

l FWD NO ANS lamp extinguishes. l Call forwarding destination display is extin-

guished.

Activation/deactivation of Call Forwarding - No Answer over

any line appearing on the DYAD (if allowed by class of service).

a. To forward incoming unanswered calls over any line ap-

pearing on your DYAD:

1. Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

2. Pick up the handset. . Dial tone is heard.

3. Depress the NO ANS feature button or dial the

I

Call Forwarding - No Answer activation code.

4. Dial the extension number to which you want your unanswered calls forwarded.

l Confirmation tone is heard indicating that the

Call Forwarding - No Answer feature is active.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

5. Hang up.

As a reminder that call forwarding is in effect, a call forwarding destination display (18- and 28button DYADs only) is provided (prime line only) when your DYAD is idle. e.g.,

[FWD TO- 1219)

You may continue to originate calls while Call Forwarding No Answer is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not forwarded.

b. To

cancel Call Forwarding - No Answer:

1.

Select and depress the line pickup button from which Call Forwarding - No Answer was activated.

l Line pickup button lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Dial the call forwarding cancellation code or Depress the

l Confirmation tone is heard indicating that the

p&l

feature button.

Call Forwarding - No Answer feature has been cancelled.

Hang up.

5.05 Call Forwarding - Secretarial. This feature allows you to have all calls terminating at your DYAD, forwarded to another

predetermined SATURN extension (assigned by data base management).

Activation/deactivation of Call Forwarding - Secretarial over the

DYAD’s prime line.

a. To forward all incoming calls:

1. Do not pick up the handset.

2. Depress the

l FWD TO lamp lights steadily.

r-?q

feature button.

As a reminder that call forwarding is in effect, each time a call

is forwarded, one short burst of ringing is heard from your DYAD. Additionally, a call forwarding destination display (18and 26-button DYADs only) is provided when your DYAD is idle.

\FWD TO 1219 1

e.g.,

The party at the forwarded-to extension is allowed to call your

extension without being forwarded. Further, the party at the forwarded-to extension may transfer a call back to your extension or leave a message waiting indication (if message waiting capability is provided).

You may continue to originate calls while Call Forwarding Secretarial is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback and station recalls are not forwarded.

5-3

SATURN EPABX DYAD User instructions

A30808-X5051-C140-l-B919

issue 1, December 1984

b. To cancel Call Forwarding - Secretarial:

2. Depress the %D

l FWD TO lamp extinguishes indicating that the

El

feature button.

Call Forwarding - Secretarial feature has been canceiled.

Activation/deactivation of Call Forwarding - Secretarial over any line appearing on the DYAD (if allowed by class of service).

a. To forward all incoming calls:

1. Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Depress the

pq

feature button or dial the

Call Forwarding - Secretarial activation code.

l Confirmation tone is heard indicating that the Call

Forwarding - Secretarial feature is active.

NOTE: If intercept tone or reorder tone is heard, your call for-

warding request was not granted.

4. Hang up.

As a reminder that call forwarding is in effect, each time a call is forwarded (prime line only), one short burst of ringing is heard from your DYAD. Additionally, a call forwarding destination display (18 and 28button DYADs only) is provided (prime line only)

when your DYAD is idle, e.g., FWD TO

1219 ]

The party at the forwarded-to extension is allowed to call your extension without being forwarded. Further, the party at the forwarded-to extension may transfer a call back to your extension or leave a message waiting indication (if allowed).

You may continue to originate calls while Call Forwarding - All Calls is in effect. Automatic callbacks from the activation of fea-

tures such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not forwarded.

b. To cancel Call Forwarding - Secretarial:

1. Select and depress the line pickup button from which Call Forwarding - Secretarial was activated.

l Line pickup button lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Dial the call forwarding cancellation code.

l Confirmation tone is heard indicating that the Call

Forwarding - Secretarial feature has been can-

celled.

‘4. Hang up,

5.06 Call Forwarding - Return. This feature allows you to transfer a forwardedcall to the extention that activated call forwarding.

a. To return a forwarded-call:

1. First, ask the connected party to wait.

2. Depress the m feature button.

l XFER lamp winks. l Recall dial tone is heard.

3. Dial the Call Forwarding - Return access code.

l Ringback tone is heard.

NOTES: If busy tone is heard or the party does not answer,

depress the XFER button to return to the held party.

When an outside party requests to be transferred to

an extension and the extension is busy, you may invoke the Internal Call Queuing - Standby feature. This feature allows you to camp-on to the busy extension and wait for the party to answer.

If you desire to transfer the call before the called party answers (ringback tone must be heard), hang up the handset. The held party hears ringback tone and waits for the called party to answer. If the party being transferred is an “outside” party and the called party does not answer within a preset time, the call is automatically recalled to your DYAD (three-burst ringing is heard), if idle, otherwise to the attendant. To answer/return to the held call, pick up the handset.

4. When the party at the forwarding station answers, announce the transfer.

l Ringback tone is removed.

5. Hang up.

l The call is transferred to the called party.

5.07 Forced Call Forwarding. This feature allows you to for-

ward a waiting or ringing call on your prime line extension to

another preassigned SATURN extension. Waiting or ringing calls

on other lines appearing at your DYAD cannot be forwarded.

a. To forward a waiting or ringing call:

Depress the

pEJ

feature button.

5-4 (4 pages)

SATURN EPABX

DYAD User Instructions

A30808-X5051-C140-1-5919

Issue 1, December 1984

SECTION 6.00 CALL

6.01 Internal Call Queuing - Callback. This feature allows you, upon dialing a busy extension number, to enter into a

queue, hang up, and be called back when the extension becomes available.

a. To establish an automatic callback condition.

1. You have dialed a busy extension and busy tone is heard.

2. Do not hang up. Listen to busy tone until busy tone

changes to a steady low tone (approximately five seconds). Steady low tone is confirmation that you may

invoke callback queuing.

3. Hang up.

You may originate or receive other calls while waiting for the

callback however, the callback sequence does not take place

until both your extension and the previously dialed extension are idle at the same time.

Only one callback request (Internal or Outgoing Call Queuing

- Callback) is allowed at any one time. If a second callback is initiated, the original callback is automatically cancelled.

4. When both the called extension and your extension become idle,

l Three-burst ringing is heard.

NOTE: If you do not answer the callback attempt within ap-

proximately 18 seconds, callback queuing is automatically cancelled.

5. Pick up the handset.

l Ringback tone is heard. l Called extension rings.

6. When the called party answers, you may begin to

talk.

b. To cancel an automatic callback:

1. Pick up the handset.

l Dial tone is heard.

2. Dial the automatic callback cancellation code.

l Confirmation tone is heard indicating the can-

cellation of the callback.

3. Hang up.

6.02 Internal Call Queuing - Standby. This feature allows you, upon dialing a busy extension, to enter into a queue and wait for the called party to answer. While in the standby queue, you hear a special ringback tone and the called party hears a call

waiting tone.

a. To establish a standby queueing condition:

1. You have dialed a busy extension and busy or special ringback tone is heard.

NOTE: On some telephones, Internal Call Queuing - Stand-

by is activated on an automatic originating or automatic terminating basis. If your DYAD is assigned the

automatic originating option or the called party’s tel-

QUEUING FEATURES

ephone is assigned the automatic terminating option,

ignore the remainder of this procedure; when spe-

cial ringback tone is heard simply wait for the called

party to answer.

- 2.

Do not hang up. Listen to busy tone until it changes to a steady low tone (approximately five seconds).

NOTE:

6.03 Outgoing Call Queuing - Callback. This feature allows

you, upon dialing a busy outgoing trunk group, to enter into

a queue, hang up, and be called back when a trunk becomes available.

This feature applies to direct trunk group access only. For Least

Cost Routing (LCR) access, refer to the feature, “Least Cost Routing.”

You can originate or receive calls while callback queuing is active. When a trunk becomes available and your DYAD is idle, a callback is attempted.

Only one callback request (Internal or Outgoing Call Queuing

- Callback) is allowed at any one time. If a second automatic callback is initiated, the original callback is cancelled.

NOTE: If you do not answer the callback attempt within 18

Steady low tone is confirmation that callback queuing can be invoked, if desired, by hanging up. Refer

to the feature, “Internal Call Queuing - Callback.”

3.

Again do not hang up. Wait ‘until steady low tone changes to a special ringback tone (approximately five seconds). This is confirmation that you have been placed in the standby queuing mode.

l The called party hears the call waiting tone.

4.

Wait until the called party answers the waiting call.

You may convert from standby queuing to callback queuing, any time, by hanging up.

5.

When the called party answers, you may begin to talk.

a. To activate Outgoing Call Queuing - Callback:

You have dialed a trunk group access code (e.g., 9, 82, 83, etc.) and encountered busy tone.

Do not hang up. Listen to busy tone until you hear a steady low tone (approximately five seconds). Steady low tone is confirmation that you may invoke callback queuing.

Hang up.

4. When a trunk becomes available,

l Three-burst ringing is heard.

seconds (nominal), callback queuing is automatically cancelled.

5. Pick up the handset.

l Dial tone is heard.

6. Complete dialing the desired number (do not dial the trunk group access code).

.

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SATURN EPABX

DYAD User instructions

A30808-X5051-C140-l-6919

Issue 1, December 1984

b. To cancel an automatic callback:

1. Pick up the handset. . Dial tone is heard.

2. Dial the automatic callback cancellation code.

l

Confirmation tone is heard indicating the cancellation of the callback.

3. Hang up.

6.04 Outgoing Call Queuing - Standby. This feature allows you, upon dialing a busy outgoing trunk group, to enter into a queue and wait for a trunk to become available.

This feature applies to direct trunk group access only. For Least Cost Routing (LCR) access, refer to the feature, “Least Cost Routing.”

a. To activate Outgoing Call Queuing - Standby:

1. You have dialed a trunk group access code (e.g., 9, 82, 83, etc.) and encountered busy tone.

2. Do not hang up. Listen to busy tone until you hear a steady low. tone (approximately five seconds).

NOTE: Steady low tone is confirmation that callback queu-

ing can be invoked, if desired, by hanging up. Refer to the feature, “Outgoing Call Queuing - Callback.”

3. Again do not hang up. Listen to steady low tone (ap-

proxi_mately five seconds) until you hear silence (or music, if provided). This is confirmation that you have been placed in the standby queuing mode.

4. Continue to listen to silence (or music, if provided)

until a trunk becomes available.

l

Dial tone is heard when a trunk becomes available.

NOTE: You may convert from standby queuing to callback

queuing, anytime after hearing steady low tone, by

hanging up. Refer to the feature, “Outgoing Call Queuing - Callback.”

5. Upon hearing dial tone, complete dialing the desired

number (do not redial the trunk group access code).

6-2 (2 pages)

SATURN EPABX A30808-X5051-C140-l-B919 DYAD User Instructions Issue 1, December 1984

SECTION 7.00 CALL PICKUP FEATURES

7.01 Call Pickup - Directed. This feature allows you to answer an incoming call that is ringing at another telephone.

a. To answer a call ringing at another telephone:

1.

Select and depress the appropriate pickup button.

l

Line pickup button lights steadily.

Pick up the handset.

2.

l

Dial tone is heard.

3.

Depress the m feature button or dial the Call Pickup - Directed feature access code.

4.

Dial the extension number of the telephone that

is ringing.

l

Ringing ceases at the other telephone and you are automatically connected to the incoming call.

l

The calling party’s extension number or trunk

identity (e.g., 1219 or LOCAL) and the extension number of the ringing phone (e.g., 2503) appears on the alphanumeric display (18- and 26-button DYADs onlv) e.o..

/PU 2503 1219j -

5.

You may begin to talk.

7.02 Call Pickup - Group. This feature allows you to answer an incoming call that is ringing at another telephone within your pickup group. Your pickup group consists of a group of extensions for which any ringing telephone may be answered by any member in the pickup group.

a. To

answer a call ringing at another telephone:

1.

Select and depress the appropriate pickup button.

l

Line pickup button lights steadily.

Pick up the handset.

l

Dial tone is heard.

Depress the m feature button or dial the

Call Pickup - Group feature access code.

l

Ringing ceases at the other telephone and you are connected to the incoming call.

l

The calling party’s extension number or trunk

identity (e.g., 1219 or LOCAL) and the exten-

sion number of the ringing phone (e.g., 2503)

appears on the alphanumeric display (18- and 26-button DYADs only) e.g.,

[PU 2503 1219 [

You may begin to talk.

7-l (7-2 blank)

SATURN EPABX

A30808-X5051-C140-l-8919

DYAD User Instructions Issue 1, December 1984

SECTION 8.00 DIRECT ACCESS FEATURES

8.01 Direct Station Selection. The Direct Station Selection (DSS) feature allows you to place a call to a party at a predesignated SATURN extension by depressing a dedicated feature button instead of dialing the party’s extension number.

a. To place a DSS call:

1.

Determine if the extension to be called is idle (a lighted DSS lamp indicates the extension is busy

and a dark lamp indicates the extension is idle).

2.

Select and depress a line pickup button.

l Line pickup lamp lights steadily.

3.

Pick up the handset.

l Dial tone is heard.

4.

Depress the labeled DSS feature button.

l Ringback tone is heard.

The called party’s extension number appears

l

on the alphanumeric display (18- and 26button

DYADs only).

. The DSS lamp flashes.

5.

When the called party answers, you may begin to

talk.

8.02 Direct Trunk Group Selection. This feature allows you to access an idle trunk in a designated trunk group by depressing a Direct Trunk Group Selection pickup button. The

busy/idle status of the trunk group is indicated by the lamp

associated with the pickup button. No incoming calls can ter-

minate on this pickup button.

a. To establish an outside call:

1. Determine if a trunk is available in the trunk group associated with the type of outside call to be dialed (e.g., Central Office, Florida WATS, National WATS, etc.). The busy/idle status of the trunk group is as follows:

a. Direct Trunk Group Selection lamp dark - At

least one trunk is idle in the trunk group. Direct Trunk Group Selection lamp lighted - All

b.

trunks in the trunk group are busy.

2. If a trunk is available, depress the associated Direct Trunk Group Selection pickup button.

l Associated Direct Trunk Group Selection lamp

momentarily lights steadily and remains lighted if all trunks in the trunk group are busy.

NOTE:

If other DYADs are provided with the same Direct Trunk Group Selection button, the associated lamp on their DYADs remain dark unless that was the last idle trunk in the trunk group.

3. Pick up the handset.

4. Dial the desired number.

8.03 Direct Trunk Selection. This feature allows you to originate,or receive calls over a specific trunk by depressing a pickup button on your DYAD. The busy/idle status of the

trunk is indicated by the lamp associated with the pickup

button.

a. To establish an outside call:

1. Determine if the trunk is busy or idle. The busy/idle status of the desired trunk is as follows:

a. Direct Trunk Selection lamp dark -

Trunk is idle.

b. Direct Trunk Selection lamp lighted -

Trunk is busy.

2. If the trunk is idle, depress the associated Direct Trunk Selection pickup button.

l Direct Trunk Selection lamp lights steadily

NOTE: If other DYADs are provided with the same Direct

Trunk Selection button, the associated lamp on their

DYADs-also light steadily.

3.

Pick up the handset.

l Dial tone is heard.

4.

Dial the desired outside number.

b. To

answer an incoming call:

1.

The Direct Trunk Selection lamp flashes and your DYAD rings.

Depress the associated Direct Trunk Selection pickup button.

l Direct Trunk Selection lamp lights steadily.

Pick up the handset.

You may begin to talk.

8.04 Station-Defined Direct Dial. This feature allows you to depress a dedicated feature button and have the SATURN System automatically dial the telephone number (inside or outside number) assigned to that button. One or more of these feature buttons may be assigned on your DYAD. Each button is assigned to a telephone number in SATURN EPABX memory.

Note that on some DYADs the destination number may be changed by using the Speed Calling - Individual feature (18and 26-button DYADS only). At these DYADs, the destination number is indexed to one of the speed calling codes (O-9). To change the destination number associated with the speed calling code, refer to the operating instructions of the Speed Calling - Individual feature.

a. To initiate a call to the stored number:

1. Select and depress the appropriate line pickup

button.

l Dial tone is heard.

. Associated line pickup lamp lights steadily.

8-l

SATURN EPABX

DYAD User Instructions

A30808-X5051-C140-l-B919

issue 1, December 1984

2. Pick up the handset.

l Dial tone is heard.

3. Depress the I! feature button

l Ringback tone is heard.

l The destination number is displayed (18-

26-button DYADs only) e.g., 1

9 994 8800 1

4. When the called party answers, you may start talking.

.

8-2 (2 pages)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-B919

Issue 1, December 1984

SECTION 9.00 INTERCOM FEATURES

9.01 Automatic intercom. This feature allows you to place an intercom call to another predetermined DYAD. This feature overrides the Do Not Disturb feature and Call Forwarding features, if active at the called DYAD.

a. To place an Automatic Intercom call:

1. Depress the

I

pickup button.

. ICOM __ lamp lights steadily.

2. Pick up the handset.

l Ringback tone is heard. l The extension number of the called station is

displayed (18- and 2Sbutton DYADs only).

3. When the called party answers, you may begin to talk.

b. To answer an Automatic Intercom call:

1. Your automatic intercom lamp flashes and you receive three-burst ringing.

2. Depress the

l ICOM- lamp lights steadily. l The extension number of the calling party is

I

pickup button.

displayed (18- and 26-button DYADs only).

3. Pick up the handset.

l Three-burst ringing ceases. l You are connected to the calling party.

4. You may begin to talk.

9.02 Manual Intercom and Signaling. This feature allows you to connect to a common intercom path by depressing a dedicated intercom pickup button. A maximum of eight intercom

pickup appearances may be connected within each intercom

group and a maximum of eight parties simultaneously con-

nected at any one time. Signaling of another preassigned DYAD within the intercom group is performed by depressing

the Manual Signaling feature button.

a. To place a Manual Intercom call:

1. Determine if the intercom is idle. a. ICOM lamp dark - Intercom is idle. b. ICOM lamp lighted - Intercom is busy.

NOTE: A call origination attempt over a busy intercom will

cause you to bridge onto the existing intercom con-

nection.

2. Depress the I] pickup button.

l ICOM lamp lights steadily indicating you are

connected to the intercom.

NOTE: Reorder tone is heard if the intercom is full (seven

parties simultaneously connected).

3.

Depress

the 1 suz 1 feature button to signal the

other DYAD.

l The other DYAD’s audible alert tone sounds

(your DYAD’s audible alert tone also sounds) for as long-as the BUZZ button is depressed; all other alerting in progress is preempted and resumes after the button is released.

b. To answer a Manual Intercom Call:

1. The audible alert tone is heard at your DYAD.

2. Depress the 1 rcoM 1 pickup button.

3. Pick up the handset.

4. You may begin to talk.

9.03 Executive Intercom. This feature allows you to place a call to another DYAD within a prearranged executive intercom group. This feature overrides the Do Not Disturb feature

and Call Forwarding features, if active at the called DYAD.

a. To place an Executive Intercom call:

1. Depress the wi feature button.

.

l ICOM DIAL - lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Dial the single digit code that corresponds to the desired party.

l Ringback tone is heard.

4. When the called party answers, you may begin to talk.

b. To answer an Executive Intercom call:

1. Your ICOM DIAL - lamp flashes and three-burst ringing is heard.

2. Depress the w/ feature button:

3. Pick up the handset.

l Three-burst ringing ceases. l ICOM DIAL - lamp lights steadily. l You are connected to the calling party.

4. You may begin to talk.

9-1 (9-2 blank)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-B919

Issue 1, December 1984

SECTION 10.00

10.01 Executive Override. This feature allows you, upon encountering busy tone, to enter into the existing conversation for the intended purpose of announcing a high priority or emergency call. Before the override occurs a warning tone is heard by the two conversing parties alerting them of the impending override.

By using the Executive Override feature button (OVER RIDE).

a. To override a busy call:

While listening to busy tone, depress the m1 feature button.

l

Executive Override tone is heard followed by

the connection to the existing conversation.

l

OVER RIDE lamp lights steadily.

l

The alphanumeric display (18- and 26-button

DYADs only) indicates that this is now a con-

ference call, e.g., 1

NOTE:

Reorder tone is heard if the connection is denied (e.g., the telephone is assigned Data Line Security or Executive Override Security).

2.

You may begin to talk.

NOTE:

The Busy Override Injection tone is heard repeatedly

every 8 to 20 seconds apart after overriding a call in progress.

By using the Executive Override feature access code.

a. To override a busy call:

1. While listening to busy or special ringback tone, depress the XFER feature button.

l

Recall dial tone is heard

CONF 1

PRIVACY FEATURES

ringback tone is heard.

l

Either special ringback tone or, if your DYAD is classmarked for callback queuing, busy tone followed by low tone followed by special ringback tone is heard indicating that the extension line is busy. At this time call waiting tone is also

applied to the called party.

NOTE: If your DYAD is also provided with the Internal Call

NOTE: Busy Override Injection tone is heard repeatedly ev-

10.03 Do Not Disturb. This feature allows you to make your DYAD busy to all incoming calls whenever you desire not to be disturbed.

Queuing - Standby feature and a busy extension is dialed, busy tone is heard instead of special ring-

back tone. You must wait until busy tone changes to low tone (approximately five seconds) and low tone changes to special ringback tone (approximately five seconds) before the called party’s line is camped-on (call waiting tone is applied).

Wait until the called party answers the waiting call.

If the called party does not answer your waiting call

within a predetermined time,

l

Executive Override tone is heard followed by

a “break-in” to the existing conversation.

l

The alphanumeric display (18- and 26-button

DYADs only) indicates that this is now a con-

ference call, e.g., 1

CONF 1

You may begin to talk.

ery 8 to 20 seconds apart after overriding the call in progress.

2. Dial the Executive Override feature access code. The alphanumeric display (18- and 26-button

l

DYADs only) indicates that this is now a con-

ference call, e.g., 1

Executive Override tone is heard followed by

l

CONF ]

the connection to the existing conversation.

NOTE: Reorder tone is heard if the connection is denied

(e.g., the telephone is assigned Data Line Security

or Executive Override Security.

3. You may begin to talk.

NOTE: The Busy Override Injection tone is heard repeat-

edly every 8 to 20 seconds apart after overriding a call in progress.

10.02 Executive Override - Automatic. This feature allows

you to camp-on to a busy extension and automatically break

into the existing conversation if the called party does not an-

swer your waiting call within a predetermined period of time.

a. To activate Executive Override - Automatic:

1. You have dialed an extension number and special

Activation of Do Not Disturb by using the DND feature button will “busy out” your prime line extension only. For all nonprime lines appearing on your DYAD, incoming calls will cause the LED in the respective line pickup button to flash however, ringing will be inhibited.

Activation of Do Not Disturb can be performed on any line appearing at your DYAD (including your prime line) by dialing the Do Not Disturb feature activation code, if allowed by

the line’s class of service.

By depressing the Do Not Disturb feature button (DND).

a. To

make your DYAD busy to incoming calls:

1.

Depress the m feature button (the button

can be depressed while you’re busy on a call or when the DYAD is idle).

l

DND lamp lights steadily indicating that the Do Not Disturb feature is activated.

l

When your DYAD is idle, a Do Not Disturb indication (18- and 26-button DYADS only) is dis-

played. e.g., IDND ALL

2.

Hang up if off-hook.

10-l

SATURN EPABX DYAD User Instructions

.

A30808-X5051-C140-1-B9~g

Issue 1, December 1984

You can originate calls while Do Not Disturb is in effect;

however, other calls cannot wait on your DYAD’s prime line. Intercom calls are not affected by activation of the Do Not Dis-

turb feature. Messages may also wait at your DYAD (la- and

26-button DYADs only). Each time you pick up the handset recall dial tone is heard

as a reminder that your DYAD is in the busy mode.

b. To re-establish normal operation to your DYAD:

1. Depress the 1 DNo 1 feature button (the button can be depressed while you’re busy on a call or

when the DYAD is idle).

l DND lamp extinguishes indicating that the Do

Not Disturb feature is deactivated.

. Alphanumeric display (18- and 26-button

DYADs only) no longer displays DND ALL when

your phone is idle.

2. Hang up if off-hook.

By dialing the Do Not Disturb feature access code.

a. To make your DYAD busy to incoming calls:

1. Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Dial the Do Not Disturb feature activation code.

l Confirmation tone is heard. l Your DYAD is now made busy to incoming calls

on the prime line only. Audible tone alerting will be inhibited on all other lines appearing on your DYAD.

l When your DYAD is idle, a Do Not Disturb indi-

cation (la- and 26-button DYADS only) is displayed. e.g., /DND ALL

4. Hang up.

You can originate calls while Do Not Disturb is in effect; however, other calls cannot wait on the associated line. Inter-

com calls and voice calls are not affected by activation of the

Do Not Disturb feature. Messages may also wait at your DYAD

(la- and 26-button DYADs only).

Each time you pick up the handset recall dial tone is heard as a reminder that your DYAD is in the busy mode.

re-establish normal operation to your DYAD:

b. To

Pick up the handset.

1.

l Recall dial tone is heard indicating Do Not Dis-

turb is in effect.

2.

Dial the Do Not Disturb cancellation code.

. Confirmation tone is heard indicating cancel-

lation of the Do Not Disturb feature.

l Alphanumeric display (la- and 26-button

DYADs only) no longer displays the Do Not Dis-

turb indication.

3. Hang up.

10.04 Call Privacy:‘Activation of the Call Privacy feature on

a specific line prevents all other parties from bridging on that

line. This feature is assigned to DYADs on an automatic activating and manual activating basis. If your DYAD is assigned the automatic activating option, each time you receive or place a call, Call Privacy is automatically activated.

For DYADs assigned the automatic activation option.

a. To deactivate Call Privacy:

While in an established conversation, depress the

(,,,,

feature button.

l PRIV lamp extinguishes indicating Call Priva-

cy is deactivated. (The PRIV lamp remains extinguished until the call is disconnected.)

NOTES: A third party can now bridge on the line by depress-

ing associated line pickup button. Call Privacy may be reactivated by redepressing the

PRIV feature button.

For DYADs assigned the manual activation option.

a. To activate Call Privacy:

Depress the p--j

feature button (the button can be

depressed while you’re busy on a call or when the DYAD is idle).

l PRIV lamp lights steadily indicating that Call

Privacy is active.

NOTES:

Any party attempting to bridge on the line receives

busy tone. If a party has already bridged on the line,

the bridged party is disconnected from the call and

busy tone is heard.

b. To deactivate Call Privacy:

Depress

the m feature button (the button can

be depressed while you are busy on a call or when the DYAD is idle).

. PRIV lamp extinguishes indicating that the Call

Privacy feature is deactivated.

10.05 Station Ringer Cutoff. This feature allows you to disable your DYAD’s audible alert tone. When disabled, the only indication that you receive of an alerting call is the pickup

button’s flashing lamp.

a. To disable the audible alert tone:

Depress the

l RINGER OFF lamp lights steadily.

ml

feature button, anytime.

b. To enable the audible alert tone:

Depress the

l RINGER OFF lamp extinguishes.

m

feature button.

10-2 (2 pages)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-8919

Issue 1, December 1984

SECTION 11.00 SPEED CALLING FEATURES

11.01 Last Number Redial. This feature allows you to have the last phone number dialed from your DYAD automatically redialed by the SATURN System. This feature is normally used after dialing a busy number or when the called party does

not answer.

a. To display the last number dialed from your DYAD (la-

and 26-button DYADs only):

1. Do not pick up the handset.

2. Depress the [Fi feature button.

l

The number aooears on the alphanumeric display. e.g., 1 ’ ’

9 994 88001

b. To place a call to the last number dialed from your

DYAD:

Select and depress the appropriate line pickup button.

l

Associated line pickup lamp lights steadily.

Pick up the handset.

l

Dial tone is heard.

Depress the

pE?J

feature button or dial the

Last Number Redial feature access code.

l

The SATURN System autoqatically dials the

last phone number dialed from your DYAD.

1. Upon dialing a do-not-answer (ringback tone is heard) or busy (busy tone is heard) number, or while established in conversation with a called

party, depress the

(

feature button to

store the just dialed number.

l

SAVE NO. lamp lights steadily.

9 After you hang up, the SAVE NO. lamp extin-

guishes; however, the number is stored in memory.

NOTE: The number is saved regardless of whether the

called party answers or is busy.

c. To initiate a call to the party associated with the stored

number:

Select and depress the appropriate line pickup button.

l

Associated line pickup lamp lights steadily.

Pick up the handset.

l

Dial tone is heard.

Depress the (1 feature button.

l

SAVE NO. lamp lights steadily during system

dialing then extinguishes.

l

Ringback tone is heard.

l

Ringback tone is heard.

l

The phone number appears in the alphanumer-

ic display (18- and 26-button DYADs only) e.g.,

9 994 8800 1

NOTE: The SATURN System will redial only the last valid

destination phone number. Unassigned extension numbers, partial dialed numbers, and feature ac-

cess codes are not dialed.

4. When the called party answers, you may begin to talk.

11.02 Saved Number Redial. This feature allows you to store,

into system memory, a telephone number that you have just dialed by depressing a feature button and have this number automatically redialed at a later time by depressing the same feature button. Only one number can be stored at a time from your DYAD.

a. To display the stored number (18- and 26-button DYADs

only):

1. Do not pick up the handset.

2. Depress the ml feature button. . The number appears on the alphanumeric dis-

play (18- and 26-button DYADs only) e.g.,

L

9 994 88001

l

The dialed digits appear on the alphanumeric

display (18- and 26-button DYADs only) e.g.,

9 994 88001

When the called party answers, you may begin to talk.

11.03 Speed Calling - Individual. This feature allows you to establish a personal speed call list of up to 10 frequently called telephone numbers. Each number (internal or exter-

nal to the SATURN System) is assigned a one-digit code (0

to 9) and programmed into SATURN memory from your DYAD.

By using the Speed Calling - Individual feature button

(SPEED IND).

a. To display the speed call list (18- and 26-button DYADs

only):

1. Do not pick up the handset.

2. Depress the 1-1 feature button.

l

SPEED IND lamp lights steadily.

l

The speed call code and the telephone num-

ber of the first member of the speed call list is displayed. e.g., 10

99948800)

NOTE: VACANT is displayed if no telephone number has

been assigned to the speed calling code.

3. You can scroll through the speed call list by b. To store a number:

11-l

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-B919

Issue 1, December 1984

repeatedly depressing the WI feature button.

NOTES:

After the last member of the speed call list is displayed, depressing the SPEED IND feature button again causes the display to go blank and SPEED IND lamp to extinguish.

If you desire to place a call to a displayed member

number while in the display mode, select any line pickup button and pick up the handset. The SATURN System will automatically dial the displayed number.

b. To store or change speed calling codes (18- and

26-button DYADs only):

1. Do not pick up the handset. Use the display procedure to scroll to the appropri-

2. ate speed call code/telephone number.

3. Do not pick up the handset.

4. Depress the * key on the DYAD’s keypad to enter the change mode.

l Speed IND lamp flashes. l Alphanumeric display prompts you to enter a

new number. e.g.,

10 ENTER NEW NO 1

5. Dial the desired telephone number corresponding

to the speed calling code. Be sure to enter the com-

.

plete number including any prefix digits (e.g., 9 1 800 342 8300).

NOTE: The destination may be a number that requires sup-

plementary dialing.

6. Depress the m feature button to store the

new number.

l SPEED IND lamp lights steadily indicating the

number is stored in memory.

l The dialed number is displayed along with the

corresponding speed calling code. e.g., 10 99948800 1

NOTE:

If the action is unsuccessful for any reason, the SATURN System responds with an error message

(e.g. 3 ERROR-REENTER).

c. To place a speed call (18- and 26-button DYADs only):

l SPEED IND lamp extinguishes. l Telephone number associated with the dialed

speed calling code appears on the alphanumeric display.

l Ringback tone is heard.

5. When the called party answers, you may begin to talk.

By using the Speed Calling - Individual access code.

a. To store or change speed calling numbers:

1.

Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily.

2.

Pick up the handset.

l Dial tone is heard.

3.

Dial the Speed calling - store/change code.

4.

Dial the speed call code (0 to 9).

5.

Dial the desired telephone number corresponding

to the speed calling code. Be sure to enter the complete number including any prefix digits (e.g., 9 1 800 342 8300).

l Confirmation tone is heard.

NOTES: To expedite receiving dial tone, depress the # key

immediately after entering the last digit of the telephone number.

The destination may be a number that requires supplementary dialing.

6. Hang up.

b. To place a speed call:

1.

Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily.

2.

Pick up the handset.

l Dial tone is heard.

3.

Dial the Speed Calling - Individual feature access

code.

1. Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Depress the (sI;NEoEDI feature button.

l SPEED IND lamp lights steadily.

4. Dial the one-digit speed calling code corresponding to the desired telephone destination number.

11-2

4.

Dial the one-digit speed calling code correspond-

ing to the desired telephone destination number.

l Telephone number associated with the dialed

speed calling code appears on the alphanumeric display (18- and 26-button DYADs only).

l Ringback tone is heard.

5.

When the called party answers, you may begin to talk.

11.04 Speed Calling - Group. This feature allows you to place

speed calls to frequently called destinations. The destina-

SATURN EPABX DYAD User Instructions

tion numbers (normally outside telephone numbers) are stored

in SATURN EPABX memory, along with a two-digit code as-

sociated with each number. These codes are normally listed

in your company’s telephone directory.

a. To place a speed call:

1. Select and depress the appropriate line pickup button.

l

Associated line pickup lamp lights steadily.

2. Pick up the handset.

l

Dial tone is heard.

3. Depress the one- feature button or dial the

PI

Speed Calling - Group feature access code.

A30808-X5051-C140-l-6919

Issue 1, December 1984

l

SPEED GRP- lamp lights steadily.

NOTE: In SATURN Systems utilizing only one speed calling

group, the SPEED SYSTEM feature button is used.

4. Dial the two-digit code corresponding to the desired .telephone number.

l

SPEED GRP- lamp extinguishes after system dialing.

l

Ringback tone is heard.

l

Telephone number associated with the dialed speed call code is displayed (la- and 26-button DYADs only).

5. When the called party answers, you may begin to

talk.

11-3 (11-4 blank)

SATURN EPABX

DYAD User Instructions

SECTION 12.00 ADDITIONAL FEATURES

12.01 Least Cost Routing. The Least Cost Routing (LCR) feature is used in some SATURN EPABX Systems to route outgoing (trunk) calls over the least costly route available at the time of call placement.

a. To place an outside call:

Select and depress the appropriate line pickup button.

l

Line pickup button lamp lights steadily.

Pick up the handset.

l

Dial tone is heard.

A30808-X5051-C140-l-6919

Issue 1, December 1984

l

Dial tone is heard.

2. Dial the automatic callback cancellation code ‘0 Confirmation tone is heard indicating the can-

cellation of the callback.

3. Hang up.

12.02 SMDR Account Codes. If your DYAD is equipped with an ACCT feature button, you may display the default account code or the previously entered special account code (18- and 26-button DYADs only). You may also change the account code to another account code, any time during an established call.

Dial the LCR access code.

l

Dial tone is heard.

Dial the outside destination number.

l

Confirmation tone (three-bursts of tone) is heard indicating that the dialed number has been accepted and a route has been found.

l

The SATURN System then dials the destination number. Ringback tone is heard if the destination number is idle. Busy tone is heard if

the destination number is busy.

NOTES: If Route Advance Tone (one short burst of tone) is

heard immediately after dialing the destination num-

’ ber, wait until you hear confirmation tone. Route Ad-

vance tone indicates that the SATURN System has accepted the dialed number and is searching for an

idle route. Additional Route Advance Tones may be heard as the SATURN System searches for alternate routes to your destination.

If Expensive Facility Tone (one burst of tone) is heard immediately after hearing confirmation tone, the SATURN System has found a more expensive route.

If you desire not to place the call over a more ex-

pensive route, hang up.

If a route is not found within a preset period of time, the SATURN System provides a steady burst of low tone (if Callback Queuing is assigned) to indicate that Callback Queuing can be invoked, if desired.

Callback Queuing allows you to hang up and be called back (three-burst ringing is heard) when a

route becomes available. To answer the callback,

pick up the handset, listen for confirmation tone fol-

lowed by ringback tone. When the called party answers, you may begin to talk. If you do not answer the callback attempt within approximately 18 se-

conds, the callback is temporarily cancelled. Addi-

tional callbacks (maximum of nine) will be attempted

every five minutes.

5. When the called party answers, you may begin to talk.

b. To cancel callback queuing:

1. Pick up the handset.

a. To enter a special account code.

1.

After dialing a trunk access code (e.g., “9” for outside) or an LCR access code, if you hear recall dial tone, enter a valid account code.

l

Dial tone is heard.

NOTE:

The account code must be entered within a preset

period of time or else the trunk is released and reorder tone is heard.

2.

Complete the call by dialing the desired destination number (do not redial the trunk or LCR access code).

b. To display the account code associated with your DYAD

(18- and 26-button DYADs only):

1..

Depress the 1 Accr 1 feature button (the button

can be depressed while you’re busy on a call or when the DYAD is idle).

l

The default account code or previously entered

special account code is disDlaved e.o.,

[ACCT 10828397689 1 . -

NOTES:

After a preset period of time, the alphanumeric display is restored to the original call display.

If a special account code had been previously entered, the special account code is displayed for that call. The default account code is restored automatically at the end of the call during which such change has been made.

c. To change an account code to another code (18- and

26-button DYADs only).

1. During an established call, depress the

(1

feature button.

l

The current account code (default or previously

entered special account code) is displayed. e.g.,

1 ACCT 19305784385 [

2. Depress the * key on the DYAD’s keypad.

l

If the call is being recorded by SMDR, the cur-

rent displayed account code is removed and

the account code indicator is displayed, e.g., 1 ACCT

1

12-1

Siemens EPABX OC1E DYAD User Guide

CONTENTS

INTRODUCTION

SECTION 7.00 CALL PICKUP FEATURES

PRIVACY FEATURES