Siemens EPABX OC1E DYAD User Guide

Siemens Practices Operation Series

A30808-X5051-C140-l-B919

Issue 1, December 1984

SATURN@ EPABX

OCIE

DYAD’” DIGITAL TELEP

and 26-BUTTON)

INSTRUCTBO

Issued by Office Systems Group 5500 Broken Sound Boulevard N.W. Boca Raton, Florida 33431 (305) 994-8100 l Telex: 515052

Siemens Communication Systems, Inc.

Printed in U.S.A.

Siemens Practices Operation Series

A30808-X5051-C140-l-6919

Issue 1, December 1984

‘\

!

:;

/J

0 Siemens Communication Systems, Inc., 1984

This material is Proprietary to Siemens Communication Systems, Inc. Any

unauthorized reproduction, use or disclosure of this material, or any part there-

of, is strictly prohibited. Siemens reserves the right to make changes in specifications at any time

and without notice. The information furnished by Siemens in this material is believed to be accurate and reliable. However, no responsibility is assumed by Siemens for its use.

SATURN@

Inc. for this line of equipment.

DYADTM has been applied for as the registered trademark by Siemens Communication Systems, Inc.

is the registered trademark of Siemens Communication Systems,

SATURN EPABX A30808-X5051-C140-l-B919 DYAD User Instructions Issue 1, December 1984

:

have a button for a particular feature, you may be able to access the feature by dialing an access code, if allowed by Class-of-Service. Refer to Table 12.00, located in the back of this document, for a list of the feature access codes and associated button labels. Unless otherwise noted, the instructions provided in this document apply to the lo-, la-, and 26-button DYADs.

For users who are familiar with accessing features from Single Line Telephone (SLTs); whenever hookswitch flashing is

required, you must instead depress the XFER feature button on your DYAD. Depression of the hookswitch on a DYAD disconnects the call in progress.

1.03 To Place a Call. The following procedures may be used

to place a call:

a. Normal Handset Operation. To place a call from your

DYAD, select and depress an idle line pickup button, pick up the handset, listen for dial tone, and dial the

desired destination number.

b. On-Hook Dialing. On-Hook Dialing allows you to place

a call to another party without lifting the handset. Call

progress tones such as dial tone, busy tone, ringback tone, etc., and the called party’s voice are heard over the DYAD’s loudspeaker.

To place a call, select and depress an idle pickup button, depress the On-Hook Dialing (ON-HK DIAL) feature button, listen for dial tone, and dial the desired destination number. If busy tone is heard, the call may be disconnected by again depressing the ON-HK DIAL feature button. If the called station is idle, ringback tone is heard. When the called party answers, the party’s voice is heard over the loudspeaker. To talk to the party, you must convert to normal handset operation by pick-

ing up the handset.

INTRODUCTION

set or operation of a Push-To-Talk (TALK) feature button is not required. Call progress tones such as dial tone, busy tone, ringback tone, etc., and the voice of the called party are heard over the DYAD’s loudspeaker. Your voice is transmitted via the DYAD’s microphone.

To place a hands-free call, select and depress an idle pickup button, depress the HANDS FREE feature button, listen for dial tone, and dial the desired destination number. When the called party answers, talk toward the DYAD’s microphone. The party can be heard over the DYAD’s loudspeaker.

You may convert from Hands-Free Operation to normal handset operation, anytime during the call, simply by picking up the handset. Additionally, you may

convert from normal handset operation to Hands-Free Operation, any time during a call, by depressing the HANDS FREE feature button and hanging up.

1.04 To Answer a Call. The following procedures may be used

to answer a call.

a. Normal Handset Operation. To answer an incoming call

at your DYAD, simply depress the “flashing” pickup button (if required), pick up the handset, and talk to

the calling party. Immediately after depressing the

“flashing” pickup button the calling party’s extension number or trunk identity is displayed on the alphanumeric display (la- and 26-button DYADs only):

b. On-Hook Dialing. To answer a call without lifting the

handset, depress the “flashing” pickup button (if required), depress the On-Hook Dialing (ON-HK DIAL) feature button and talk to the calling party via the DYAD’s microphone and speaker. You must depress the TALK button each time you speak toward the DYAD’s microphone. To hear the response, you must release the TALK button.

You may convert from On-Hook Dialing to normal handset operation, anytime during the call, by picking up

the handset. Additionally, you may convert from nor-

mal handset operation to On-Hook Dialing, anytime during a call, by depressing the ON-HK DIAL feature button and hanging up.

Alternatively, if your DYAD is equipped with a TALK button, you may leave the handset on the hookswitch and talk to the other party by speaking into the DYAD’s

microphone. The TALK button must be depressed each time you speak toward the microphone and released to hear the called party’s response over the speaker.

You may convert from On-Hook Dialing to normal handset operation, any time during the call, simply by picking up the handset. Additionally, you may convert from

normal handset operation to On-Hook Dialing, any time during a call, by depressing the ON-HK DIAL feature button and hanging up.

c. Hands-Free Operation. Hands-Free Operation allows

you to place a call to another party and talk to the party

without lifting the DYAD’s handset. Lifting the hand-

c. Hands-Free Operation. To answer a call and talk to the

calling party without lifting the handset, depress the “flashing” pickup button (if required), depress the HANDS FREE feature button and talk to the calling party via the DYAD’s microphone and speaker. The Push-to-Talk (TALK) feature button is not required for Hands-Free Operation.

You may convert from Hands-Free Operation to nor-

mal handset operation, anytime during the call, by picking up the handset. Additionally, you may convert from normal handset operation to Hands-Free Operation, any time during a call, by depressing the HANDS FREE feature button and hanging up.

1.05 Automatic Line Preferences. Connection to a given pickup line on your DYAD may be provided on an automatic

l-l

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-6919

issue 1, December 1984

Speaker Volume Control -

Handset

(side)

Key p<d

A Speaker

A

1

26.Button DYAD

Microphone

Figure 1.00 DYAD Digital Telephones

Alphanumeric Display’

b

Audible Alert Tone

l-2

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-8919’

Issue 1, December 1984

basis. Each DYAD can be assigned one originating and one

terminating preference. The originating preference options are:

Prime Line Preference, Last Line Preference. and Idle Line Preference. The terminating preference options are: Ringing Line Preference and Incoming Line Preference. If an automatic line preference is not assigned to your DYAD, you must depress a pickup button each time you originate and answer a call.

a. Originating Preferences:

1. Prime Line Preference - Automatically selects the prime line pickup button when you pick up the handse! to place a call.

2. Last Line Preference - Automatically selects the same line pickup button to which you were connected on your last call when you pick up the handset to place a call.

3. Idle Line Preference - Automatically selects an idle line pickup button when you pick up the handset

to place a call.

b. Terminating Preferences:

1. Ringing Line Preference - Automatically selects a pickup button associated with a call that is ringing

your DYAD. Pickup buttons associated with lines that

are not assigned to ring at your DYAD are not selected.

2. Incoming Line Preference - Automatically selects a pickup button associated with an incoming call.

Automatic selection occurs regardless of whether

the line is in the ringing or alerting only state.

A terminating line preference will take precedence over an originating line preference when an incoming call exists. You

may override an automatic line preference by manually depressing another pickup button prior to picking up the handset.

1.06 Discriminating Ringing. Several types of distinctive ringing patterns are provided so that you can distinguish between

the different types of incoming calls. The ringing patterns are:

One-burst ringing (normal ringing) - Identifies an incoming call from another SATURN EPABX telephone.

Tweburst ringing - Identifies an incoming “outside” call,

including attendant extended calls. Three-burst ringing - Identifies calls initiated by the fol-

lowing:

1. Call Hold automatic recall

2. Call Transfer Security recall

3. Executive Intercom calls

4. Internal Call Queuing - Callback

5. Outgoing Call Queuing - Callback

6. Station Controlled Conference recall to conference master

1.07 Call Progress Tones. The following call progress tones are used to inform you of the status of a call:

a. Busy Tone - Normal tone heard when a called party’s

telephone is busy.

b. Busy Override Injection Tone - Single burst of tone

heard repeatedly every 8 to 20 seconds apart AFTER

an attendant or executive overrider has intruded on the call in progress. This tone continues for the entire time the attendant or executive overrider is present on your conversation.

C.

Busy Override Tone - Three short bursts of tone heard two seconds apart BEFORE an overriding attendant intrudes on a call in progress.

d.

Call Waiting Tone - One burst of tone heard when a SATURN EPABX telephone call is waiting to be answered or two bursts of tone heard when an outside trunk call is waiting to be answered at your DYAD. This tone is repeated after 10 seconds if the waiting party

is still present.

e.

Conference Tone - One burst of tone heard when a

called party is being added to a conference to which you are connected.

f.

Confirmation Tone - Three rapid bursts of tone indicat-

ing the action taken by you has been accepted (e.g.,

activation of a Call Forwarding feature).

Dial tone - Normal tone heard indicating that dialing

can begin.

h.

Executive Override Tone - One three-second burst of tone heard BEFORE an executive overrider intrudes on

a call in progress.

i.

Expensive Facility Tone - One second burst of high pitch tone heard when the SATURN System selects a more

expensive route for call routing via the Least Cost Rout-

ing (LCR) feature.

Intercept Tone - A continuous alternating low and high

i.

pitch tone indicating an invalid or unauthorized feature

code or extension number was dialed.

k.

Low Tone - Steady tone heard after receiving busy tone

indicating successful activation of such features as Out-

going Call Queuing - Callback and Internal Call Queu-

ing - Callback.

I.

Recall Dial Tone - Three rapid bursts of tone followed

by dial tone indicating the action taken by you has been

accepted and you can now dial additional digits (e.g.,

for transfering a call via the Call Transfer feature).

m.

Reorder Tone - Fast busy tone indicates a network

blocking condition or the activation of a feature was not

granted.

Ringback Tone - Normal tone heard when a called

n.

party’s telephone is ringing.

Route Advance Tone - One short burst of tone heard

0.

each time the SATURN System searches for an idle

route via the LCR feature.

Special Ringback Tone - A tone that sounds similar to

P.

normal ringback tone except for the distinctive low sig-

nal at the end of each tone cycle. Special ringback tone

indicates you are in a waiting state for a busy telephone

and is heard during activation of the following features:

Internal Call Queuing - Standby, Outgoing Call Queu-

ing - Standby, and Executive Override - Automatic.

l-3

SATURN EPABX

DYAD User Instructions

A30808-X5051-C140-1-6919

Issue 1, December 1984

1.08 Speaker Volume Control. You may control the voice and call progress tones level and the audible alert tone level Of the DYAD’s speaker with the two controls on the DYAD. Use the thumbwheel control on the handset side to adjust voice and call progress tones level and the control on the underside of the DYAD to adjust the audible alert tone level.

NOTE: The voice level heard from your handset is not ad-

justable.

1.09 Pickup Button Indications. The DYAD can be provided with multiple line and/or trunk pickup buttons. The current status of a line/trunk is displayed via a corresponding lamp Iocated within each pickup button. The bottom two DYAD buttons (5 and 10) do not have a lamp associated with them.

a. Dark - Indicates that the line/trunk is idle. b. Lighted Steady - Indicates that the line/trunk is busy.

c. Flash (lamp blinks 30 times per min.) - Indicates that

the line/trunk has an incoming call.

d. Wink (lamp blinks 60 times per min.) - -Indicates that

the line/trunk has been placed on Manual Hold.

e. Flutter (lamp blinks 300 times per min.) - Indicates that

the line/trunk has been placed on Exclusive Hold.

1.10 Feature Button indications. Feature buttons are used to activate features at your DYAD. For some features, the button lamp indicates the active/inactive status of the feature.

Generally when the feature is active the lamp is lighted, and

when the feature is inactive the lamp is dark.

1.11 Alphanumeric Display. (18- and 26-button DYADs only). Additional information about a call or feature is shown on the

alphanumeric display. The displays available on your DYAD are shown below. Examples of display types are as follows:

a.

Attendant Identification on Display

AI-T 5000 ]

When you originate or receive an attendant call, the attendant’s identification code (e.g., 5000) is displayed.

b.

Call Forwarding Destination Display

FWD TO 1856

Identifies the destination number (e.g., 1856) to which all your calls are forwarded.

C.

Call Forwarding Source Display

CF 2295

1784

Identifies the extension number (e.g., 2295) from which a call is being forwarded and the extension number or trunk identity of the calling party (e.g., 1784).

d.

Call Park Location Number Display

1 PARK 570 4943 1

Identifies the dialed parked code (e.g., 57) and location code (e.g., 0) which was selected by the SATURN System.

e.

Call Pickup Source and Destination Display PU3939 3456

When you pick up a call the calling party’s extension

number or trunk identity (e.g., 3456 or LCCAL) and the

extension number from which you are picking up the

call (e.g., 3939) are displayed. Refer to the operating instructions for the features, “Call Pickup - Directed and

Call Pickup - Group.”

f. Call Waiting Source Display

1 cw 2954 LOCAL

Identifies the extension number or trunk identity of a call waiting to be answered (e.g., 2954) and the extension number or trunk identity of the party to which you

are currently talking (e.g., LOCAL).

Callback Number Display

1 CALLBCK 1234 1

Identifies that the call being received is for an automat-

ic callback initiated earlier to another extension. Refer

to the operating instructions for the feature, “Internal Call

Queuing - Callback”.

h. Called Number Display

Identifies the extension number of the called party.

i.

Calling Number Display

Identifies the extension number of the calling party.

Conference Mode Display

1.

1

Indicates that a conference call has been established. Refer to the operating instructions for features, ‘Add-

On Conference, Bridge Call and Meet-Me Conference”.

k.

Dial Input Verification Displav Identifies the keyed digits as

you enter them from your

keypad. The digits are scrolled from right to left as

shown in the example dis-

plays to the right (e.g. exten-

sion 1219 is being dialed).

I.

Do Not Disturb Display

( DND ALL

When you activate the Do Not Disturb feature, a Do Not

Disturb indication is shown on your alphanumeric display. Refer to the operating instructions for the feature, “Do Not Disturb”.

Duration of Call Display

m.

I ,

When you activate the Duration of Call Display feature,

an indication of the total elapsed time of the call in progress is displayed. Refer to operating instructions for feature, “Duration of Call Display”.

n.

Hold Display

ON HOLD j

Identifies that another party has placed you on hold.

2413 )

4813

CONF /

1219 1

3:35 I

,

1-4

SATURN EPABX A30808-X5051-C140-l-6919 DYAD User Instructions issue 1, December 1984

o. Incoming Call Display

When you receive an incoming call (line pickup lamp flashes), the extension number (e.g., 2411) or trunk identity (e.g., INWATS) of the calling party can be displayed prior to answering the call by depressing the “flashing” pickup button.

p. Message Waiting Destination Display

j CALL 1419 I

When a party from another extension initiates message waiting toward your DYAD, the message “CALL’ and the

party’s extension number are displayed. Refer to the

operating instructions for the feature, “Message Waiting”,

q. Recall Identification Display

1 RECALL 1234 1

L ,

Identifies that you are connected to a call that has been recalled to your DYAD. Refer to the operating instructions for the feature, “Call Hold and Call Hold - FlipFlop (Broker)“.

r. SMDR Account Code Display

1 ACCT

I

10810781417 1

Identifies the default account code associated with your DYAD. Refer to the operating instructions for the fea-

ture “SMDR Account Codes”.

2411 1

I

s. Speed Calling - Individual Display

13

13059948800 1

Identifies the destination number and associated speed call code programmed from your DYAD. Refer to the operating instructions for the feature, “Speed Calling

- Individual”.

t. Time of Day-Display

4:38 AM 1

Indicates the time of day in reference to the SATURN System clock. Refer to the operating instructions for the feature, “Time of Day Display”.

u. Last Number Redial

99948800 /

Identifies the last number dialed from your DYAD. Refer

to operating instructions for the feature “Last Number

Redial”.

v. Save Number Redial

99948800 /

Identifies the number just dialed and saved in system memory for later dialing. Refer to operating instructions

for the feature “Save Number Redial”.

1

l-5 (l-6 blank)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-i-B919

Issue 1. December 1984

SECTION 2.00 HOLD FEATURES

2.01 Consultation Hold. This feature allows you to place a call (inside or outside) on hold and originate another call on the same extension line.

a. To place a party on hold and originate another call:

1. First, ask the other party to wait.

2. Depress the II button.

l XFER lamp winks. l Recall dial tone is heard.

The party is placed on hold.

l

3. Dial the number of the desired party.

l Ringback tone is heard.

NOTE: If busy tone is heard or the called party does not

answer, depress the XFER button to return to the held call.

4. When the called party answers, you may begin to talk.

b. To return to the held party:

1. Wait until the consulted party hangs up. You are automatically reconnected to the previ-

l

ously held party.

l XFER lamp extinguishes.

2. Resume your conversation.

By using the Call Hold feature access code.

a. To’place a party on hold:

- 1. First, ask the other party to wait.

2. Depress the m button.

l XFER lamp winks. l Recall dial tone is heard.

3. Dial the Call Hold feature access code.

l Confirmation tone is heard. l The party is placed on “call hold.” l XFER lamp extinguishes.

4. Hang up.

NOTE: If the held party is from “outside” the SATURN

EPABX, you must return to the held party within a preset period of time (five minutes, nominal) or the

call is recalled to your DYAD (three-burst ringing is heard), if idle, otherwise to the attendant. To answer/return to the held call, pick up the handset.

b. To return to a held call or alternate between two calls:

1. Pick up the handset or depress the

.pEq

button (if connected to another call).

2.02 Call Hold. This feature allows you to place any call (inside or outside) on hold and hang up without losing the call. After

holding the call, you may originate or receive other calls on the same extension line and return to the held call or alternate be tween the two calls (holding one call while speaking to other).

By using the Call Hold feature button (PARK PRIV).

a. To place a party on hold:

1.

First, ask the other party to wait.

2.

Depress the I/ feature button.

l Confirmation tone is heard. l The party is placed on “call hold.”

. PARK PRIV lamp winks.

3.

Hang up.

NOTE:

If the held party is from “outside” the SATURN EPABX, you must return to the held party within a preset period of time or the call is recalled to your DYAD (three-burst ringing is heard), if idle, otherwise

to the attendant. To answer/return to the held call,

pick up the handset.

b. To return to a held call or alternate between two calls:

1. Pick up the handset or depress “ONHKDIAC’ or “HANDSFREE” then depress the

pEJ

feature button (if connected to another call).

You are reconnected to the previously held party

l

and the other party, if any, is placed on hold.

l Dial tone/recall dial tone is heard.

2. Dial the Call Hold feature access code.

l You are reconnected to the previously held party

and the other party, if any, is placed on hold.

3. Resume your conversation.

2.03 Call Hold - Flip-Flop (Broker). This feature allows you, upon hearing a call waiting tone and receiving a call waiting display, to place the call in progress (inside or outside call) on hold and establish a connection to the waiting call. When no call is waiting, this feature allows you to place a call in progress on hold and originate another call on the same extension line. In either case, you can return to the held call or alternate between the two calls (holding one call while speaking to the other).

By using the Call Hold - Flip-Flop feature button (SPLIT).

a. To place a party on hold and answer a waiting call:

1. First, ask the other party to wait.

2. Depress the m feature button. . SPLIT lamp winks.

l You are connected to the waiting party and the

other party is placed on hold.

3. You may begin to talk.

b. To place a party on hold and originate another call:

1. First, ask the other party to wait.

2-1

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-1-5919

Issue 1, December 1984

2. Depress the pSPLIT feature button.

l SPLIT lamp winks. l Dial tone is heard.

l The party is placed on hold.

3. Dial the phone number of the desired party.

l Ringback tone is heard.

NOTE: If the called party does not answer your call or the

line is busy, depress the SPLIT button to return to

the held party.

4. When the called party answers, you may begin to talk.

c. To return to a held party or alternate between two calls:

1. Depress the

l You are reconnected to the previously held party

[s,,,,

feature button.

and the other party, if any, is placed on hold.

NOTE: If you hang up while a call is on hold, the call is au-

tomatically recalled to your DYAD. To answer/return to the held call, pickup the handset.

2. Resume your conversation.

By using the Call Hold - Flip-Flop feature access code.

place a party on hold and answer a waiting call:

a. To

1.

First, ask the other party to wait.

2.

Depress the [,,,,I button.

l XFER lamp winks. l Recall dial tone is heard.

3.

Dial the Call Hold - Flip-Flop feature access code.

l You are connected to the waiting party and the

other party is placed on hold.

l XFER lamp extinguishes.

4.

You may begin to talk.

b. To

place a party on hold and originate another call:

1.

First, ask the other party to wait.

2.

Depress the

l XFER button winks. l Recall dial tone is heard.

m button.

Dial the Call Hold - Flip-Flop feature access code.

l Dial tone is heard. l The party is placed on hold. l XFER lamp extinguishes.

Dial the phone number of the desired party.

l Ringback tone is heard.

NOTE: If the called party does not answer your call or the

line is busy, depress the XFER button to return to

the held party.

5. When the called party answers, you may begin to talk.

c. To return to a held party:

1. Wait until the other party hangs up.

l You are automatically connected to the previous-

ty held party

2. Resume your conversation.

d. To alternate between two calls:

1. Depress the )I button.

l You are reconnected to ihe previously held party

and the other party is placed on hold.

NOTE: If you hang up while a call is on hold, the call is automatically recalled to your DYAD. To answer/return to the held call, pickup the handset.

2. Resume your conversation.

2.04 Call Park. This feature allows you to place a call (inside or outside) on “system hold” (referred to as parked) and return to the parked party from the same or another SATURN EPABX telephone. The call is placed in one of ten selected park locations. A unique access code is assigned to each park location.

By using the Call Park feature button (PARK) (la- and 26-button

DYADs only).

a. To park an established call:

1

First, ask the other party to wait.

2

Depress the

l Confirmation tone is heard. l The call is placed in the first available park loca-

pi&q

feature button.

tion and is shown in the alphanumeric display.

e.g.,

1 PARK 570 12191

NOTE:

If all park locations are in use, the alphanumeric display shows PARK BUSY and you remain connected to your party.

Hang up. You are free to originate or receive other

3. calls.

NOTE:

If you park an outside call and you do not return to the party within a preset period of time, the call is automatically recalled to your DYAD, if idle, otherwise to the attendant.

b. To return to the parked call:

1.

Pick up the handset at any non-restricted DYAD or

telephone.

l Dial tone is heard.

2.

Depress the 1 PARK ] feature button on any DYAD and dial the park location code (e.g., 0) that was

selected for you by the SATURN System, or if at another telephone, dial the Call Park and call location codes that were used to park the call.

l You are connected to the parked call.

. .

.‘,

,,?

2-2

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-8919

Issue 1, December 1984

NOTE: If reorder tone is heard, the held party has discon-

nected. if intercept tone is heard, the telephone is restricted from Call Park access.

3. Resume your conversation.

By using the Call Park feature access code.

a. To park an established call:

1. First, ask the other party to wait.

2. Depress the

3.

4.

NOTE:

l XFER lamp winks. l Recall dial tone is heard.

Dial the Call Park feature access code. Dial the Call Park location code (0 to 9).

l Confirmation tone is heard. l The call is parked at the dialed location. l XFER lamp extinguishes.

If the dialed Call Park location is not available, busy

m button.

tone is heard. If this situation occurs, depress the XFER button to return to the held party and repeat the process using a different location code.

5.

Hang up. You are free to originate or receive other

calls.

NOTE:

If you park an outside call and you do not return to

the party within a preset period of time, the call is

automatically recalled to your DYAD, if idle, otherwise

to the attendant.

b. To return to the parked call:

1. Pick up the handset at any non-restricted DYAD or telephone.

l Dial tone is heard.

2. Dial the Call Park feature access code.

3. Dial the Call park location code which was used to park the call.

You are connected to the parked call.

l

NOTE: If reorder tone is heard, the held party has discon-

nected. If intercept tone is heard, the telephone is restricted from Call Park access.

4. Resume your conversation.

2.05 Manual Hold. This feature allows you to place a line on hold for the purpose of holding a call and originating or receiving another call on a second SATURN EPABX line. The held call can be picked up at any DYAD with an appearance of the held line.

a. To place a line on hold:

1. First, ask the other party to wait.

l Line pickup lamp winks at all appearances of

the line.

3. You may hang up without losing the call, or originate or receive another call on a second EPABX line.

NOTES: Any DYAD with the same appearance of the held line

may be used to pick up the held call.

After depressing the HOLD button to hold a line the same button can be used to hold another line without

losing the previous held call. As many calls can be held as there are lines on your DYAD.

You are not allowed to hold an attendant. Additionally, if a party has bridged on a line, that line cannot

be held.

b. To return to the held call:

1. Pickup handset and depress the “winking” line pickup button associated with the held call.

l Line pickup lamp changes from winking to

steadily lighted.

l You are reconnected to the held call.

2. Resume your conversation.

2.06 Exclusive Hold. This feature allows you to place a line on hold for the purpose of holding a call and originating or

receiving another call on a second SATURN EPABX line. The held call can be picked up only from your DYAD even though the line may appear at other DYADs.

a. To place a line on hold:

1. First, ask the other party to wait,

2. Depress the m feature button.

l Line pickup lamp flutters.

NOTES:

The line pickup lamp remains lighted at all other ap-

pearances of the line.

After depressing the HOLD EXCL button to hold a

line, the same button can be used to hold another line without losing the previously held call. As many lines can be held as there are lines on your DYAD.

You are not allowed to hold an attendant. Additionally, if a party has bridged on a line, that line cannot be held.

3.

You may originate or receive another call on a second EPABX line, if provided.

b. To return to the held call:

1. Pickup handset and depress the “fluttering” line pickup button associated with the held call.

l Line pickup lamp lights steadily. l You are reconnected to the held call.

2. Depress the “red”

piq

feature button.

2. Resume your conversation.

2-3 (2-4 blank)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-8919

Issue 1, December 1984

SECTION 3.00 CALL TRANSFER FEATURES

3.01 Call Transfer. This feature allows you to tran.Sfer a Call (inside or outside the SATURN EPABX) to another extension.

a. To transfer a call:

1. First, ask the other party to wait.

2. Depress the

l

XFER lamp winks.

l

Recall dial tone is heard.

m button.

3. Dial the destination number.

l

Ringback tone is heard.

NOTES: If busy tone is heard or the party does not answer,

depress the XFER button to return to the held party. When an outside party requests to be transferred

to an extension and the extension is busy, you may invoke the Internal Call Queuing - Standby feature. This feature allows you to camp-on to the busy extension and wait for the party to answer.

If you desire to transfer the call before the called party answers, hang up the handset. The held party

hears ringback tone and waits for the called party to answer. If the party being transferred is an outside party and the called party does not answer within a preset time, the call is automatically recalled to your DYAD (three-burst ringing is heard), if idle, otherwise to the attendant. To answer or return to the held call, pick up the handset.

4. When the called party answers, announce the transfer and hang up.

l

The call is. transferred to the called party.

l

XFER lamp extinguishes.

3.02 Call Transfer to Attendant. This feature allows you to transfer a call in progress to the attendant.

a. To transfer a call to the attendant:

1.

First, ask the other party to wait.

2.

Depress the

l

pq

The party is placed on hold. Ringback tone is heard and the attendant is

feature button.

alerted.

NOTE:

If you desire to transfer the call before the attendant answers, hang up. The held party will hear ringback tone until the attendant answers.

When the attendant answers, announce the call.

l

Ringback tone is removed.

l

The attendant’s extension number is displayed. (18- and 26-button DYADs only)

e.g.,

ATT 50001

Hang up.

l

The call is transferred to the attendant.

3-l (3-2 blank)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-6919

issue 1, December 1984

SECTION 4.00 CONFERENCE FEATURES

4.01 Add-On Conference. This feature allows you to add a third party (inside or outside) to your conversation.

a. To add a third party:

1. First, ask the other party to wait.

2. Depress the

l XFER lamp winks. l Recall dial tone is heard. l The party is placed on hold.

I/ button.

3. Dial the desired number of the third party.

l Ringback tone is heard.

NOTE: If busy tone is heard or the party does not answer,

depress the XFER button to return to the held call.

4. When the called party answers, inform the party of the conference.

5. Depress the

l A three-party conference is established. l XFER lamp lights steadily. l The alphanumeric display (18- and 26-button

(1

button again.

DYADs only) indicates this is a conference call.

e.g.,

CONF 1

NOTES: The user that originated the conference may release

the third party by depressing the XFER button.

When more than one outside (trunk) call is added,

transmission quality may be degraded.

6. You may begin to talk.

4.02 Bridge Call. This feature allows you to enter into an existing conversation on a busy line or direct trunk.

a. To enter into an existing conversation:

1. Select and depress the pickup button associated with the busy line or direct trunk.

2. Pick up the handset.

l Conference tone is heard by the other parties,

after which you are connected in a three-way conversation.

l The alphanumeric display (18- and 26-button

DYADs only) indicates this is a conference call.

e.g.,

CONF 1

NOTE: If the Call Privacy feature is active on the busy line

or direct trunk, or a three-way connection has al-

ready been established, bridging is denied and busy

tone is heard.

l Line pickup button lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Dial the.party you want in the conference.

l Ringback tone is heard.

When the called party answers, inform the party to dial the Meet-Me Conference access code at a

prearranged time. If the called party is from “out-

side” the SATURN System, inform the party to dial the SATURN attendant console and have the attendant transfer the call to the conference by dial-

ing the Meet-Me Conference access code.

NOTE: More than one Meet-Me Conference bridge may be

assigned in the SATURN EPABX. The last digit of the Meet-Me Conference access code represents the selected conference bridge.

5. Hang up.

6. Repeat the above steps for up to seven conferees.

NOTES: The attendant only may enter the conference as an

eighth conferee. The maximum number of outside parties allowed

in the conference at any one time is three (variable and assigned by data base management).

b. To enter the conference:

1.

Select and depress the appropriate line pickup

button. . Line pickup button lamp lights steadily.

2.

Pick up the handset.

l Dial tone is heard.

3.

Dial the pre-announced Meet-Me Conference

feature access code or depress the

[TI

feature button followed by the conference bridge

code.

l Conference tone is heard; all conferees hear

the conference tone as you enter the conference.

l The alphanumeric display (18- and 26-button

DYADs only) indicates this is a conference call. e.g.,

l MEET ME lamp lights steadily.

CONF 1

4.03 Meet-Me Conference. This feature allows you to arrange a conference of up to seven extensions or four extensions and three outside lines. Outside parties are connected to the conference by the attendant.

a. To establish a Meet-Me conference:

1. Select and depress the appropriate line pickup button.

.

NOTES:

Busy tone is heard if the conference is full. Intercept tone is heard if the conference bridge is not assigned.

When more than one outside (trunk) call is added, transmission quality may be degraded.

4. You may begin to talk.

4-l

SATURN EPABX DYAD User instructions

A30808-X5051-C140-l-B919

Issue 1, December 1984

4.04 Station Controlled Conference. This feature allows you to establish a conference of up to seven parties. As the Conference Master you can add members to the conference, remove members from the conference, leave the conference to consult with a conferee privately, call the attendant, or release from the conference and allow another conference member to take over conference mastership.

The maximum number of parties allowed in the conference is seven; however, the attendant can be added to the conference as an eighth party. The maximum number of outside parties allowed in the conference at any one time is three (variable and assigned by data base management). When more than one outside (trunk) call is added, transmission quality may be degraded.

a. To establish a conference:

1. Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily.

2. Pick up the handset

l Dial tone is heard.

3. Dial the Station Controlled Conference access code.

l Recall dial tone is heard.

NOTE: Busy tone is heard if a conference circuit is not

available.

4. Dial the number of the party you want to add to the conference.

7. To add each additional party to the conference, depress the piy

button to leave the con-

ference and follow the above procedure beginning at Step 4.

b. To remove any conferee (extension only) from the con-

ference-and consult with the conferee privately:

Depress the 1 xFER 1 button to leave the conference.

l Recall dial tone is heard.

Dial the conference member remove code. Dial the extension number of the conferee to be

removed.

l You and the conferee are connected in a private

talk state.

NOTE: As the conference master, you have the option of ad-

ding the party back to the conference or removing the conferee from the conference totally. To add the conferee back into the conference, depress the XFER button; you and the conferee reenter the conference. To remove the conferee from the conference, hang up. Your phone then rings and, upon answer, you are connected back into the conference.

c. To remove the last member added to the conference

and consult with the conferee privately:

l Ringback tone is heard.

NOTE: If the called party does not answer, is busy, or does

not wish to be included in the conference, you must hang up. Your phone then rings and, upon answer,

you are connected back into the conference. You may

proceed adding parties to the conference by depressing the XFER button to leave the conference and following the above procedure beginning at Step 4.

5. When the called party answers; inform the party of the conference.

l Ringback tone is removed.

6. Depress the 1 xFER 1 button to add the party to the conference.

l Conference tone is heard; all conferees hear the

conference tone as you and the other party enter the conference.

l The alphanumeric display (18- and 26-button

Dyads only) indicates that this is a conference

call. e.g.,

L

CONF 1

NOTES: If you attempt to add more than seven inside parties

or add more than the allowed number of outside parties into the conference, reorder tone is heard for approximately 1% seconds, after which you are

reconnected to the “would be” conferee. To return

to the conference, depress the XFER button. Any party can leave the conference by hanging up.

1. Depress the /I button to leave the conference.

l Recall dial tone is heard.

2. Dial the last member added access code.

3. You and the conferee are connected in a private talk state.

NOTE: As the conference master, you have the option of ad-

ding the party back to the conference or removing the conferee from the conference totally. To add the conferee back into the conference, depress the XFER button; you and the conferee reenter the conference. To remove the conferee from the conference, hang up. Your phone then rings and, upon answer, you are connected back into the conference.

d. To transfer the position of conference mastership to

another conferee (SATURN EPABX extension only):

1. Inform the desired conferee that you are releasing from the conference and that conference mastership

can be gained by hookswitch flashing (depressing

the XFER button on DYADs or momentarily depress-

ing the hookswitch on SLTs) after you hang up.

2. Hang up.

NOTE: The first conferee to hookflash now becomes the con-

ference master.

When all parties in the conference hang up, the conference circuit is released.

4-2 (2 pages)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-6919

Issue 1, December 1984

SECTION 5.00 CALL FORWARDING FEATURES

5.01 Call Forwarding - All Calls. This feature allows you to have all calls terminating at your DYAD, forwarded to another extension or to the attendant.

Activation/deactivation of Call Forwarding - All Calls over the

DYAD’s prime line.

a. To forward all incoming calls:

1. Do not pick up the handset.

2. Depress the

l Dial tone is heard over the DYAD’s speaker.

ITI

feature button.

3. Dial the extension number to which you want all your calls forwarded.

l Confirmation tone is heard over the DYAD’s

speaker.

l FWD ALL lamp lights steadily.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

As a reminder that call forwarding is in effect, each time a call

is forwarded, one short burst of ringing is heard from your DYAD. Additionally, a call forwarding destination display (18-

and 26-button DYAOs only) is provided when your DYAD is idle.

e.g.,

IFWD TO 1219 1

The party at the forwarded-to extension is allowed to call your

extension without being forwarded. Further, the party at the forwarded-to extension may transfer a call back to your extension or leave a message waiting indication (if message waiting capability is provided).

You may continue to originate calls while Call Forwarding All Calls is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback and station recalls are not forwarded.

b. To cancel Call Forwarding - All Calls:

Depress the TF

l FWD ALL lamp extinguishes.

l Call forwarding destination display (la- and

El

feature button, anytime.

26button DYADs only) is extinguished.

Activation/deactivation of Call Forwarding - All Calls over any

line appearing on the DYAD (if allowed by class of service).

a. To forward all incoming calls:

Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Depress the

[-TFj

feature button or dial the

Call Forwarding - All Calls activation code.

4. Dial the extension number to which you want all your calls forwarded.

l Confirmation tone is heard indicating that the

Call Forwarding - All Calls feature is active.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

5. Hang up.

As a reminder that call forwarding is in effect, each time a call is forwarded, one short b.urst of ringing is heard from your

DYAD. (prime line only). Additionally, a call forwarding destination display (18- and 26-button DYADs only) is provided (prime line only) when your DYAD is idle. e.g.,

IFWD TO

1219 j

The party at the forwarded-to extension is allowed to call your extension without being forwarded. Further, the party at the forwarded-to extension may transfer a call back to your extension or leave a message waiting indication (if message wait-

ing capability is provided). You may continue to originate calls while Call Forwarding -

All Calls is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not for-

warded.

b. To cancel Call Forwarding - All Calls:

Select and depress the line pickup button from which Call Forwarding - All Calls was activated.

l Line pickup button lamp lights steadily.

Pick up the handset

l Dial tone is heard.

Dial the call forwarding cancellation code or Depress the

l Confirmation tone is heard indicating that the

]I

feature button.

Call Forwarding - All Calls feature has been cancelled.

Hang up.

5.02 Call Forwarding to Public Network. This feature allows

you to have all calls terminating at your DYAD, forwarded to

an outside destination number.

a. To forward all calls:

Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Dial the Call Forwarding to Public Network activation code.

Dial the trunk group access code (e.g., “9” for outside) and the outside number (e.g., 9948800).

5-1

SATURN EPABX

DYAD User Instructions

A30808-X5051-C140-1-5919

Issue 1, December 1984

l After a short pause (approximately five seconds),

confirmation tone is heard indicating that the Call Forwarding to Public Network feature is active.

NOTES: You may expedite receiving confirmation tone by

depressing the # key immediately after dialing the last digit of, the outside number.

If intercept tone or reorder tone is heard, your call for-

warding request was not granted.

5. Hang up.

As a reminder that call forwarding is in effect, each time a call is forwarded, one short burst of ringing is heard from your DYAD. Additionally, a call forwarding destination display (18- and

26.button DYADs only) is provided when your DYAD is idle, [FWD TCI NETWORK]

e.g., You may continue to originate calls while Call Forwarding to Pub-

lic Network is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not forwarded.

b. To cancel Call Forwarding to Public Network:

1. Select and depress the line pickup button from which Call Forwarding to Public Network was activated.

l Line pickup button lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

when your DYAD is idle e.g., FWD x)

1219 1

When Call Forwarding - Busy Lines is in effect, incoming calls will not wait (via Internal Call Queuing - Standby and internal Call Queuing - Callback) on your prime line. If the forwardedto telephone is busy, forwarded calls will wait at the forwardedto telephone.

b. To cancel Call Forwarding - Busy Lines:

Depress the I[ feature button.

l FWD BUSY lamp extinguishes. l Call forwarding destination display is extin-

guished.

Activation/deactivation of Call Forwarding - Busy Lines over any line appearing on the DYAD (if allowed by class of service).

a. To forward incoming calls:

Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Depress the

II

feature button or dial the

Call Forwarding - Busy Lines activation code.

Dial the extension number to which you want your

calls forwarded.

3. Dial the call forwarding cancellation code.

l Confirmation tone is heard indicating that the Call

Forwarding to Public Network feature has been cancelled.

4. Hang up.

5.03 Call Forwarding - Busy Lines. This feature allows you to have all calls terminating at your DYAD, forwarded to another extension or to the attendant when your extension is busy. When your DYAD is idle, incoming calls are completed as usual.

Activation/deactivation of Call Forwarding - Busy Lines over the

DYAD’s prime line.

a. To forward incoming calls:

Do not pick up the handset Depress the ml feature button.

l Dial tone is heard over the DYAD’s speaker.

Dial the extension number to which you want your calls forwarded.

l Confirmation tone is heard over the DYAD’s

speaker.

l FWD BUSY lamp lights steadily.

NOTE: If intercept tone or reorder tone is heard, your call for-

warding request was not granted.

As a reminder that call forwarding is in effect, a call forwarding destination display (18- and 26button DYADs only) is provided

l Confirmation tone is heard indicating that the Call

Forwarding - Busy Lines feature is active.

NOTE: If intercept tone or reorder tone is heard, your call for-

warding request was not granted.

5. Hang up.

As a reminder that call forwarding is in effect, a call forwarding destination display (1% and 26button DYADs only) is provided (prime line only) when your DYAD is idle. e.g.,

[FWD TQ

1219 J

When Call Forwarding - Busy Lines is in effect, incoming calls will not watt (via activation of the Internal Call Queuing - Standby and Internal Call Queuing - Callback features) on the associated line. If the forwarded-to telephone is busy, forwarded calls will wait at the forwarded-to telephone.

b. To cancel Call Forwarding - Busy Lines:

1. Select and depress the line pickup button from which Call Forwarding - Busy Lines was activated.

l Line pickup button lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Dial the call forwarding cancellation code.

l Confirmation tone is heard indicating that the Call

Forwarding - Busy Lines feature has been cancelled.

4. Hang Up.

5-2

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-B919

Issue 1, December 1984

5.04 Call Forwarding - No Answer. This feature allows you +o have all calls terminating at your DYAD that are not answered Within a predetermined period of time (three rings, nominal), forwarded to another telephone or to the attendant. When your DYAD is busy, call forwarding does not occur and the usual station hunting, call waiting, and automatic callback arrangements (if assigned) are applied.

Activation/deactivation of Call Forwarding - No Answer over the DYAD’s prime line.

a. To forward incoming unanswered calls:

1. Do not pick up the handset.

2. Depress the No A~s feature button.

l Dial tone is heard over the DYAD’s speaker.

I

3. Dial the extension number to which you want your unanswered calls forwarded.

l (Z;2i;Fration tone is heard over the DYAD’s

l FWD NO ANS lamp lights steadily.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

As a reminder that call forwarding is in effect, a call forwarding destination display (18- and 26button DYADs only) is provid-

ed when your DYAD is idle. e.g., lFWD To

1219 1

‘ou may continue to originate calls while Call Forwarding I\10 Answers is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback and station recalls are not forwarded.

b. To cancel Call Forwarding - No Answer:

Depress the ml feature button, anytime.

l FWD NO ANS lamp extinguishes. l Call forwarding destination display is extin-

guished.

Activation/deactivation of Call Forwarding - No Answer over

any line appearing on the DYAD (if allowed by class of service).

a. To forward incoming unanswered calls over any line ap-

pearing on your DYAD:

1. Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

2. Pick up the handset. . Dial tone is heard.

3. Depress the NO ANS feature button or dial the

I

Call Forwarding - No Answer activation code.

4. Dial the extension number to which you want your unanswered calls forwarded.

l Confirmation tone is heard indicating that the

Call Forwarding - No Answer feature is active.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

5. Hang up.

As a reminder that call forwarding is in effect, a call forwarding destination display (18- and 28button DYADs only) is provided (prime line only) when your DYAD is idle. e.g.,

[FWD TO- 1219)

You may continue to originate calls while Call Forwarding No Answer is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not forwarded.

b. To

cancel Call Forwarding - No Answer:

1.

Select and depress the line pickup button from which Call Forwarding - No Answer was activated.

l Line pickup button lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Dial the call forwarding cancellation code or Depress the

l Confirmation tone is heard indicating that the

p&l

feature button.

Call Forwarding - No Answer feature has been cancelled.

Hang up.

5.05 Call Forwarding - Secretarial. This feature allows you to have all calls terminating at your DYAD, forwarded to another

predetermined SATURN extension (assigned by data base management).

Activation/deactivation of Call Forwarding - Secretarial over the

DYAD’s prime line.

a. To forward all incoming calls:

1. Do not pick up the handset.

2. Depress the

l FWD TO lamp lights steadily.

r-?q

feature button.

As a reminder that call forwarding is in effect, each time a call

is forwarded, one short burst of ringing is heard from your DYAD. Additionally, a call forwarding destination display (18and 26-button DYADs only) is provided when your DYAD is idle.

\FWD TO 1219 1

e.g.,

The party at the forwarded-to extension is allowed to call your

extension without being forwarded. Further, the party at the forwarded-to extension may transfer a call back to your extension or leave a message waiting indication (if message waiting capability is provided).

You may continue to originate calls while Call Forwarding Secretarial is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback and station recalls are not forwarded.

5-3

SATURN EPABX DYAD User instructions

A30808-X5051-C140-l-B919

issue 1, December 1984

b. To cancel Call Forwarding - Secretarial:

2. Depress the %D

l FWD TO lamp extinguishes indicating that the

El

feature button.

Call Forwarding - Secretarial feature has been canceiled.

Activation/deactivation of Call Forwarding - Secretarial over any line appearing on the DYAD (if allowed by class of service).

a. To forward all incoming calls:

1. Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Depress the

pq

feature button or dial the

Call Forwarding - Secretarial activation code.

l Confirmation tone is heard indicating that the Call

Forwarding - Secretarial feature is active.

NOTE: If intercept tone or reorder tone is heard, your call for-

warding request was not granted.

4. Hang up.

As a reminder that call forwarding is in effect, each time a call is forwarded (prime line only), one short burst of ringing is heard from your DYAD. Additionally, a call forwarding destination display (18 and 28button DYADs only) is provided (prime line only)

when your DYAD is idle, e.g., FWD TO

1219 ]

The party at the forwarded-to extension is allowed to call your extension without being forwarded. Further, the party at the forwarded-to extension may transfer a call back to your extension or leave a message waiting indication (if allowed).

You may continue to originate calls while Call Forwarding - All Calls is in effect. Automatic callbacks from the activation of fea-

tures such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not forwarded.

b. To cancel Call Forwarding - Secretarial:

1. Select and depress the line pickup button from which Call Forwarding - Secretarial was activated.

l Line pickup button lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Dial the call forwarding cancellation code.

l Confirmation tone is heard indicating that the Call

Forwarding - Secretarial feature has been can-

celled.

‘4. Hang up,

5.06 Call Forwarding - Return. This feature allows you to transfer a forwardedcall to the extention that activated call forwarding.

a. To return a forwarded-call:

1. First, ask the connected party to wait.

2. Depress the m feature button.

l XFER lamp winks. l Recall dial tone is heard.

3. Dial the Call Forwarding - Return access code.

l Ringback tone is heard.

NOTES: If busy tone is heard or the party does not answer,

depress the XFER button to return to the held party.

When an outside party requests to be transferred to

an extension and the extension is busy, you may invoke the Internal Call Queuing - Standby feature. This feature allows you to camp-on to the busy extension and wait for the party to answer.

If you desire to transfer the call before the called party answers (ringback tone must be heard), hang up the handset. The held party hears ringback tone and waits for the called party to answer. If the party being transferred is an “outside” party and the called party does not answer within a preset time, the call is automatically recalled to your DYAD (three-burst ringing is heard), if idle, otherwise to the attendant. To answer/return to the held call, pick up the handset.

4. When the party at the forwarding station answers, announce the transfer.

l Ringback tone is removed.

5. Hang up.

l The call is transferred to the called party.

5.07 Forced Call Forwarding. This feature allows you to for-

ward a waiting or ringing call on your prime line extension to

another preassigned SATURN extension. Waiting or ringing calls

on other lines appearing at your DYAD cannot be forwarded.

a. To forward a waiting or ringing call:

Depress the

pEJ

feature button.

5-4 (4 pages)

SATURN EPABX

DYAD User Instructions

A30808-X5051-C140-1-5919

Issue 1, December 1984

SECTION 6.00 CALL

6.01 Internal Call Queuing - Callback. This feature allows you, upon dialing a busy extension number, to enter into a

queue, hang up, and be called back when the extension becomes available.

a. To establish an automatic callback condition.

1. You have dialed a busy extension and busy tone is heard.

2. Do not hang up. Listen to busy tone until busy tone

changes to a steady low tone (approximately five seconds). Steady low tone is confirmation that you may

invoke callback queuing.

3. Hang up.

You may originate or receive other calls while waiting for the

callback however, the callback sequence does not take place

until both your extension and the previously dialed extension are idle at the same time.

Only one callback request (Internal or Outgoing Call Queuing

- Callback) is allowed at any one time. If a second callback is initiated, the original callback is automatically cancelled.

4. When both the called extension and your extension become idle,

l Three-burst ringing is heard.

NOTE: If you do not answer the callback attempt within ap-

proximately 18 seconds, callback queuing is automatically cancelled.

5. Pick up the handset.

l Ringback tone is heard. l Called extension rings.

6. When the called party answers, you may begin to

talk.

b. To cancel an automatic callback:

1. Pick up the handset.

l Dial tone is heard.

2. Dial the automatic callback cancellation code.

l Confirmation tone is heard indicating the can-

cellation of the callback.

3. Hang up.

6.02 Internal Call Queuing - Standby. This feature allows you, upon dialing a busy extension, to enter into a queue and wait for the called party to answer. While in the standby queue, you hear a special ringback tone and the called party hears a call

waiting tone.

a. To establish a standby queueing condition:

1. You have dialed a busy extension and busy or special ringback tone is heard.

NOTE: On some telephones, Internal Call Queuing - Stand-

by is activated on an automatic originating or automatic terminating basis. If your DYAD is assigned the

automatic originating option or the called party’s tel-

QUEUING FEATURES

ephone is assigned the automatic terminating option,

ignore the remainder of this procedure; when spe-

cial ringback tone is heard simply wait for the called

party to answer.

- 2.

Do not hang up. Listen to busy tone until it changes to a steady low tone (approximately five seconds).

NOTE:

6.03 Outgoing Call Queuing - Callback. This feature allows

you, upon dialing a busy outgoing trunk group, to enter into

a queue, hang up, and be called back when a trunk becomes available.

This feature applies to direct trunk group access only. For Least

Cost Routing (LCR) access, refer to the feature, “Least Cost Routing.”

You can originate or receive calls while callback queuing is active. When a trunk becomes available and your DYAD is idle, a callback is attempted.

Only one callback request (Internal or Outgoing Call Queuing

- Callback) is allowed at any one time. If a second automatic callback is initiated, the original callback is cancelled.

NOTE: If you do not answer the callback attempt within 18

Steady low tone is confirmation that callback queuing can be invoked, if desired, by hanging up. Refer

to the feature, “Internal Call Queuing - Callback.”

3.

Again do not hang up. Wait ‘until steady low tone changes to a special ringback tone (approximately five seconds). This is confirmation that you have been placed in the standby queuing mode.

l The called party hears the call waiting tone.

4.

Wait until the called party answers the waiting call.

You may convert from standby queuing to callback queuing, any time, by hanging up.

5.

When the called party answers, you may begin to talk.

a. To activate Outgoing Call Queuing - Callback:

You have dialed a trunk group access code (e.g., 9, 82, 83, etc.) and encountered busy tone.

Do not hang up. Listen to busy tone until you hear a steady low tone (approximately five seconds). Steady low tone is confirmation that you may invoke callback queuing.

Hang up.

4. When a trunk becomes available,

l Three-burst ringing is heard.

seconds (nominal), callback queuing is automatically cancelled.

5. Pick up the handset.

l Dial tone is heard.

6. Complete dialing the desired number (do not dial the trunk group access code).

.

6-l

SATURN EPABX

DYAD User instructions

A30808-X5051-C140-l-6919

Issue 1, December 1984

b. To cancel an automatic callback:

1. Pick up the handset. . Dial tone is heard.

2. Dial the automatic callback cancellation code.

l

Confirmation tone is heard indicating the cancellation of the callback.

3. Hang up.

6.04 Outgoing Call Queuing - Standby. This feature allows you, upon dialing a busy outgoing trunk group, to enter into a queue and wait for a trunk to become available.

This feature applies to direct trunk group access only. For Least Cost Routing (LCR) access, refer to the feature, “Least Cost Routing.”

a. To activate Outgoing Call Queuing - Standby:

1. You have dialed a trunk group access code (e.g., 9, 82, 83, etc.) and encountered busy tone.

2. Do not hang up. Listen to busy tone until you hear a steady low. tone (approximately five seconds).

NOTE: Steady low tone is confirmation that callback queu-

ing can be invoked, if desired, by hanging up. Refer to the feature, “Outgoing Call Queuing - Callback.”

3. Again do not hang up. Listen to steady low tone (ap-

proxi_mately five seconds) until you hear silence (or music, if provided). This is confirmation that you have been placed in the standby queuing mode.

4. Continue to listen to silence (or music, if provided)

until a trunk becomes available.

l

Dial tone is heard when a trunk becomes available.

NOTE: You may convert from standby queuing to callback

queuing, anytime after hearing steady low tone, by

hanging up. Refer to the feature, “Outgoing Call Queuing - Callback.”

5. Upon hearing dial tone, complete dialing the desired

number (do not redial the trunk group access code).

6-2 (2 pages)

SATURN EPABX A30808-X5051-C140-l-B919 DYAD User Instructions Issue 1, December 1984

SECTION 7.00 CALL PICKUP FEATURES

7.01 Call Pickup - Directed. This feature allows you to answer an incoming call that is ringing at another telephone.

a. To answer a call ringing at another telephone:

1.

Select and depress the appropriate pickup button.

l

Line pickup button lights steadily.

Pick up the handset.

2.

l

Dial tone is heard.

3.

Depress the m feature button or dial the Call Pickup - Directed feature access code.

4.

Dial the extension number of the telephone that

is ringing.

l

Ringing ceases at the other telephone and you are automatically connected to the incoming call.

l

The calling party’s extension number or trunk

identity (e.g., 1219 or LOCAL) and the extension number of the ringing phone (e.g., 2503) appears on the alphanumeric display (18- and 26-button DYADs onlv) e.o..

/PU 2503 1219j -

5.

You may begin to talk.

7.02 Call Pickup - Group. This feature allows you to answer an incoming call that is ringing at another telephone within your pickup group. Your pickup group consists of a group of extensions for which any ringing telephone may be answered by any member in the pickup group.

a. To

answer a call ringing at another telephone:

1.

Select and depress the appropriate pickup button.

l

Line pickup button lights steadily.

Pick up the handset.

l

Dial tone is heard.

Depress the m feature button or dial the

Call Pickup - Group feature access code.

l

Ringing ceases at the other telephone and you are connected to the incoming call.

l

The calling party’s extension number or trunk

identity (e.g., 1219 or LOCAL) and the exten-

sion number of the ringing phone (e.g., 2503)

appears on the alphanumeric display (18- and 26-button DYADs only) e.g.,

[PU 2503 1219 [

You may begin to talk.

7-l (7-2 blank)

SATURN EPABX

A30808-X5051-C140-l-8919

DYAD User Instructions Issue 1, December 1984

SECTION 8.00 DIRECT ACCESS FEATURES

8.01 Direct Station Selection. The Direct Station Selection (DSS) feature allows you to place a call to a party at a predesignated SATURN extension by depressing a dedicated feature button instead of dialing the party’s extension number.

a. To place a DSS call:

1.

Determine if the extension to be called is idle (a lighted DSS lamp indicates the extension is busy

and a dark lamp indicates the extension is idle).

2.

Select and depress a line pickup button.

l Line pickup lamp lights steadily.

3.

Pick up the handset.

l Dial tone is heard.

4.

Depress the labeled DSS feature button.

l Ringback tone is heard.

The called party’s extension number appears

l

on the alphanumeric display (18- and 26button

DYADs only).

. The DSS lamp flashes.

5.

When the called party answers, you may begin to

talk.

8.02 Direct Trunk Group Selection. This feature allows you to access an idle trunk in a designated trunk group by depressing a Direct Trunk Group Selection pickup button. The

busy/idle status of the trunk group is indicated by the lamp

associated with the pickup button. No incoming calls can ter-

minate on this pickup button.

a. To establish an outside call:

1. Determine if a trunk is available in the trunk group associated with the type of outside call to be dialed (e.g., Central Office, Florida WATS, National WATS, etc.). The busy/idle status of the trunk group is as follows:

a. Direct Trunk Group Selection lamp dark - At

least one trunk is idle in the trunk group. Direct Trunk Group Selection lamp lighted - All

b.

trunks in the trunk group are busy.

2. If a trunk is available, depress the associated Direct Trunk Group Selection pickup button.

l Associated Direct Trunk Group Selection lamp

momentarily lights steadily and remains lighted if all trunks in the trunk group are busy.

NOTE:

If other DYADs are provided with the same Direct Trunk Group Selection button, the associated lamp on their DYADs remain dark unless that was the last idle trunk in the trunk group.

3. Pick up the handset.

4. Dial the desired number.

8.03 Direct Trunk Selection. This feature allows you to originate,or receive calls over a specific trunk by depressing a pickup button on your DYAD. The busy/idle status of the

trunk is indicated by the lamp associated with the pickup

button.

a. To establish an outside call:

1. Determine if the trunk is busy or idle. The busy/idle status of the desired trunk is as follows:

a. Direct Trunk Selection lamp dark -

Trunk is idle.

b. Direct Trunk Selection lamp lighted -

Trunk is busy.

2. If the trunk is idle, depress the associated Direct Trunk Selection pickup button.

l Direct Trunk Selection lamp lights steadily

NOTE: If other DYADs are provided with the same Direct

Trunk Selection button, the associated lamp on their

DYADs-also light steadily.

3.

Pick up the handset.

l Dial tone is heard.

4.

Dial the desired outside number.

b. To

answer an incoming call:

1.

The Direct Trunk Selection lamp flashes and your DYAD rings.

Depress the associated Direct Trunk Selection pickup button.

l Direct Trunk Selection lamp lights steadily.

Pick up the handset.

You may begin to talk.

8.04 Station-Defined Direct Dial. This feature allows you to depress a dedicated feature button and have the SATURN System automatically dial the telephone number (inside or outside number) assigned to that button. One or more of these feature buttons may be assigned on your DYAD. Each button is assigned to a telephone number in SATURN EPABX memory.

Note that on some DYADs the destination number may be changed by using the Speed Calling - Individual feature (18and 26-button DYADS only). At these DYADs, the destination number is indexed to one of the speed calling codes (O-9). To change the destination number associated with the speed calling code, refer to the operating instructions of the Speed Calling - Individual feature.

a. To initiate a call to the stored number:

1. Select and depress the appropriate line pickup

button.

l Dial tone is heard.

. Associated line pickup lamp lights steadily.

8-l

SATURN EPABX

DYAD User Instructions

A30808-X5051-C140-l-B919

issue 1, December 1984

2. Pick up the handset.

l Dial tone is heard.

3. Depress the I! feature button

l Ringback tone is heard.

l The destination number is displayed (18-

26-button DYADs only) e.g., 1

9 994 8800 1

4. When the called party answers, you may start talking.

.

8-2 (2 pages)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-B919

Issue 1, December 1984

SECTION 9.00 INTERCOM FEATURES

9.01 Automatic intercom. This feature allows you to place an intercom call to another predetermined DYAD. This feature overrides the Do Not Disturb feature and Call Forwarding features, if active at the called DYAD.

a. To place an Automatic Intercom call:

1. Depress the

I

pickup button.

. ICOM __ lamp lights steadily.

2. Pick up the handset.

l Ringback tone is heard. l The extension number of the called station is

displayed (18- and 2Sbutton DYADs only).

3. When the called party answers, you may begin to talk.

b. To answer an Automatic Intercom call:

1. Your automatic intercom lamp flashes and you receive three-burst ringing.

2. Depress the

l ICOM- lamp lights steadily. l The extension number of the calling party is

I

pickup button.

displayed (18- and 26-button DYADs only).

3. Pick up the handset.

l Three-burst ringing ceases. l You are connected to the calling party.

4. You may begin to talk.

9.02 Manual Intercom and Signaling. This feature allows you to connect to a common intercom path by depressing a dedicated intercom pickup button. A maximum of eight intercom

pickup appearances may be connected within each intercom

group and a maximum of eight parties simultaneously con-

nected at any one time. Signaling of another preassigned DYAD within the intercom group is performed by depressing

the Manual Signaling feature button.

a. To place a Manual Intercom call:

1. Determine if the intercom is idle. a. ICOM lamp dark - Intercom is idle. b. ICOM lamp lighted - Intercom is busy.

NOTE: A call origination attempt over a busy intercom will

cause you to bridge onto the existing intercom con-

nection.

2. Depress the I] pickup button.

l ICOM lamp lights steadily indicating you are

connected to the intercom.

NOTE: Reorder tone is heard if the intercom is full (seven

parties simultaneously connected).

3.

Depress

the 1 suz 1 feature button to signal the

other DYAD.

l The other DYAD’s audible alert tone sounds

(your DYAD’s audible alert tone also sounds) for as long-as the BUZZ button is depressed; all other alerting in progress is preempted and resumes after the button is released.

b. To answer a Manual Intercom Call:

1. The audible alert tone is heard at your DYAD.

2. Depress the 1 rcoM 1 pickup button.

3. Pick up the handset.

4. You may begin to talk.

9.03 Executive Intercom. This feature allows you to place a call to another DYAD within a prearranged executive intercom group. This feature overrides the Do Not Disturb feature

and Call Forwarding features, if active at the called DYAD.

a. To place an Executive Intercom call:

1. Depress the wi feature button.

.

l ICOM DIAL - lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Dial the single digit code that corresponds to the desired party.

l Ringback tone is heard.

4. When the called party answers, you may begin to talk.

b. To answer an Executive Intercom call:

1. Your ICOM DIAL - lamp flashes and three-burst ringing is heard.

2. Depress the w/ feature button:

3. Pick up the handset.

l Three-burst ringing ceases. l ICOM DIAL - lamp lights steadily. l You are connected to the calling party.

4. You may begin to talk.

9-1 (9-2 blank)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-B919

Issue 1, December 1984

SECTION 10.00

10.01 Executive Override. This feature allows you, upon encountering busy tone, to enter into the existing conversation for the intended purpose of announcing a high priority or emergency call. Before the override occurs a warning tone is heard by the two conversing parties alerting them of the impending override.

By using the Executive Override feature button (OVER RIDE).

a. To override a busy call:

While listening to busy tone, depress the m1 feature button.

l

Executive Override tone is heard followed by

the connection to the existing conversation.

l

OVER RIDE lamp lights steadily.

l

The alphanumeric display (18- and 26-button

DYADs only) indicates that this is now a con-

ference call, e.g., 1

NOTE:

Reorder tone is heard if the connection is denied (e.g., the telephone is assigned Data Line Security or Executive Override Security).

2.

You may begin to talk.

NOTE:

The Busy Override Injection tone is heard repeatedly

every 8 to 20 seconds apart after overriding a call in progress.

By using the Executive Override feature access code.

a. To override a busy call:

1. While listening to busy or special ringback tone, depress the XFER feature button.

l

Recall dial tone is heard

CONF 1

PRIVACY FEATURES

ringback tone is heard.

l

Either special ringback tone or, if your DYAD is classmarked for callback queuing, busy tone followed by low tone followed by special ringback tone is heard indicating that the extension line is busy. At this time call waiting tone is also

applied to the called party.

NOTE: If your DYAD is also provided with the Internal Call

NOTE: Busy Override Injection tone is heard repeatedly ev-

10.03 Do Not Disturb. This feature allows you to make your DYAD busy to all incoming calls whenever you desire not to be disturbed.

Queuing - Standby feature and a busy extension is dialed, busy tone is heard instead of special ring-

back tone. You must wait until busy tone changes to low tone (approximately five seconds) and low tone changes to special ringback tone (approximately five seconds) before the called party’s line is camped-on (call waiting tone is applied).

Wait until the called party answers the waiting call.

If the called party does not answer your waiting call

within a predetermined time,

l

Executive Override tone is heard followed by

a “break-in” to the existing conversation.

l

The alphanumeric display (18- and 26-button

DYADs only) indicates that this is now a con-

ference call, e.g., 1

CONF 1

You may begin to talk.

ery 8 to 20 seconds apart after overriding the call in progress.

2. Dial the Executive Override feature access code. The alphanumeric display (18- and 26-button

l

DYADs only) indicates that this is now a con-

ference call, e.g., 1

Executive Override tone is heard followed by

l

CONF ]

the connection to the existing conversation.

NOTE: Reorder tone is heard if the connection is denied

(e.g., the telephone is assigned Data Line Security

or Executive Override Security.

3. You may begin to talk.

NOTE: The Busy Override Injection tone is heard repeat-

edly every 8 to 20 seconds apart after overriding a call in progress.

10.02 Executive Override - Automatic. This feature allows

you to camp-on to a busy extension and automatically break

into the existing conversation if the called party does not an-

swer your waiting call within a predetermined period of time.

a. To activate Executive Override - Automatic:

1. You have dialed an extension number and special

Activation of Do Not Disturb by using the DND feature button will “busy out” your prime line extension only. For all nonprime lines appearing on your DYAD, incoming calls will cause the LED in the respective line pickup button to flash however, ringing will be inhibited.

Activation of Do Not Disturb can be performed on any line appearing at your DYAD (including your prime line) by dialing the Do Not Disturb feature activation code, if allowed by

the line’s class of service.

By depressing the Do Not Disturb feature button (DND).

a. To

make your DYAD busy to incoming calls:

1.

Depress the m feature button (the button

can be depressed while you’re busy on a call or when the DYAD is idle).

l

DND lamp lights steadily indicating that the Do Not Disturb feature is activated.

l

When your DYAD is idle, a Do Not Disturb indication (18- and 26-button DYADS only) is dis-

played. e.g., IDND ALL

2.

Hang up if off-hook.

10-l

SATURN EPABX DYAD User Instructions

.

A30808-X5051-C140-1-B9~g

Issue 1, December 1984

You can originate calls while Do Not Disturb is in effect;

however, other calls cannot wait on your DYAD’s prime line. Intercom calls are not affected by activation of the Do Not Dis-

turb feature. Messages may also wait at your DYAD (la- and

26-button DYADs only). Each time you pick up the handset recall dial tone is heard

as a reminder that your DYAD is in the busy mode.

b. To re-establish normal operation to your DYAD:

1. Depress the 1 DNo 1 feature button (the button can be depressed while you’re busy on a call or

when the DYAD is idle).

l DND lamp extinguishes indicating that the Do

Not Disturb feature is deactivated.

. Alphanumeric display (18- and 26-button

DYADs only) no longer displays DND ALL when

your phone is idle.

2. Hang up if off-hook.

By dialing the Do Not Disturb feature access code.

a. To make your DYAD busy to incoming calls:

1. Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Dial the Do Not Disturb feature activation code.

l Confirmation tone is heard. l Your DYAD is now made busy to incoming calls

on the prime line only. Audible tone alerting will be inhibited on all other lines appearing on your DYAD.

l When your DYAD is idle, a Do Not Disturb indi-

cation (la- and 26-button DYADS only) is displayed. e.g., /DND ALL

4. Hang up.

You can originate calls while Do Not Disturb is in effect; however, other calls cannot wait on the associated line. Inter-

com calls and voice calls are not affected by activation of the

Do Not Disturb feature. Messages may also wait at your DYAD

(la- and 26-button DYADs only).

Each time you pick up the handset recall dial tone is heard as a reminder that your DYAD is in the busy mode.

re-establish normal operation to your DYAD:

b. To

Pick up the handset.

1.

l Recall dial tone is heard indicating Do Not Dis-

turb is in effect.

2.

Dial the Do Not Disturb cancellation code.

. Confirmation tone is heard indicating cancel-

lation of the Do Not Disturb feature.

l Alphanumeric display (la- and 26-button

DYADs only) no longer displays the Do Not Dis-

turb indication.

3. Hang up.

10.04 Call Privacy:‘Activation of the Call Privacy feature on

a specific line prevents all other parties from bridging on that

line. This feature is assigned to DYADs on an automatic activating and manual activating basis. If your DYAD is assigned the automatic activating option, each time you receive or place a call, Call Privacy is automatically activated.

For DYADs assigned the automatic activation option.

a. To deactivate Call Privacy:

While in an established conversation, depress the

(,,,,

feature button.

l PRIV lamp extinguishes indicating Call Priva-

cy is deactivated. (The PRIV lamp remains extinguished until the call is disconnected.)

NOTES: A third party can now bridge on the line by depress-

ing associated line pickup button. Call Privacy may be reactivated by redepressing the

PRIV feature button.

For DYADs assigned the manual activation option.

a. To activate Call Privacy:

Depress the p--j

feature button (the button can be

depressed while you’re busy on a call or when the DYAD is idle).

l PRIV lamp lights steadily indicating that Call

Privacy is active.

NOTES:

Any party attempting to bridge on the line receives

busy tone. If a party has already bridged on the line,

the bridged party is disconnected from the call and

busy tone is heard.

b. To deactivate Call Privacy:

Depress

the m feature button (the button can

be depressed while you are busy on a call or when the DYAD is idle).

. PRIV lamp extinguishes indicating that the Call

Privacy feature is deactivated.

10.05 Station Ringer Cutoff. This feature allows you to disable your DYAD’s audible alert tone. When disabled, the only indication that you receive of an alerting call is the pickup

button’s flashing lamp.

a. To disable the audible alert tone:

Depress the

l RINGER OFF lamp lights steadily.

ml

feature button, anytime.

b. To enable the audible alert tone:

Depress the

l RINGER OFF lamp extinguishes.

m

feature button.

10-2 (2 pages)

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-8919

Issue 1, December 1984

SECTION 11.00 SPEED CALLING FEATURES

11.01 Last Number Redial. This feature allows you to have the last phone number dialed from your DYAD automatically redialed by the SATURN System. This feature is normally used after dialing a busy number or when the called party does

not answer.

a. To display the last number dialed from your DYAD (la-

and 26-button DYADs only):

1. Do not pick up the handset.

2. Depress the [Fi feature button.

l

The number aooears on the alphanumeric display. e.g., 1 ’ ’

9 994 88001

b. To place a call to the last number dialed from your

DYAD:

Select and depress the appropriate line pickup button.

l

Associated line pickup lamp lights steadily.

Pick up the handset.

l

Dial tone is heard.

Depress the

pE?J

feature button or dial the

Last Number Redial feature access code.

l

The SATURN System autoqatically dials the

last phone number dialed from your DYAD.

1. Upon dialing a do-not-answer (ringback tone is heard) or busy (busy tone is heard) number, or while established in conversation with a called

party, depress the

(

feature button to

store the just dialed number.

l

SAVE NO. lamp lights steadily.

9 After you hang up, the SAVE NO. lamp extin-

guishes; however, the number is stored in memory.

NOTE: The number is saved regardless of whether the

called party answers or is busy.

c. To initiate a call to the party associated with the stored

number:

Select and depress the appropriate line pickup button.

l

Associated line pickup lamp lights steadily.

Pick up the handset.

l

Dial tone is heard.

Depress the (1 feature button.

l

SAVE NO. lamp lights steadily during system

dialing then extinguishes.

l

Ringback tone is heard.

l

Ringback tone is heard.

l

The phone number appears in the alphanumer-

ic display (18- and 26-button DYADs only) e.g.,

9 994 8800 1

NOTE: The SATURN System will redial only the last valid

destination phone number. Unassigned extension numbers, partial dialed numbers, and feature ac-

cess codes are not dialed.

4. When the called party answers, you may begin to talk.

11.02 Saved Number Redial. This feature allows you to store,

into system memory, a telephone number that you have just dialed by depressing a feature button and have this number automatically redialed at a later time by depressing the same feature button. Only one number can be stored at a time from your DYAD.

a. To display the stored number (18- and 26-button DYADs

only):

1. Do not pick up the handset.

2. Depress the ml feature button. . The number appears on the alphanumeric dis-

play (18- and 26-button DYADs only) e.g.,

L

9 994 88001

l

The dialed digits appear on the alphanumeric

display (18- and 26-button DYADs only) e.g.,

9 994 88001

When the called party answers, you may begin to talk.

11.03 Speed Calling - Individual. This feature allows you to establish a personal speed call list of up to 10 frequently called telephone numbers. Each number (internal or exter-

nal to the SATURN System) is assigned a one-digit code (0

to 9) and programmed into SATURN memory from your DYAD.

By using the Speed Calling - Individual feature button

(SPEED IND).

a. To display the speed call list (18- and 26-button DYADs

only):

1. Do not pick up the handset.

2. Depress the 1-1 feature button.

l

SPEED IND lamp lights steadily.

l

The speed call code and the telephone num-

ber of the first member of the speed call list is displayed. e.g., 10

99948800)

NOTE: VACANT is displayed if no telephone number has

been assigned to the speed calling code.

3. You can scroll through the speed call list by b. To store a number:

11-l

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-B919

Issue 1, December 1984

repeatedly depressing the WI feature button.

NOTES:

After the last member of the speed call list is displayed, depressing the SPEED IND feature button again causes the display to go blank and SPEED IND lamp to extinguish.

If you desire to place a call to a displayed member

number while in the display mode, select any line pickup button and pick up the handset. The SATURN System will automatically dial the displayed number.

b. To store or change speed calling codes (18- and

26-button DYADs only):

1. Do not pick up the handset. Use the display procedure to scroll to the appropri-

2. ate speed call code/telephone number.

3. Do not pick up the handset.

4. Depress the * key on the DYAD’s keypad to enter the change mode.

l Speed IND lamp flashes. l Alphanumeric display prompts you to enter a

new number. e.g.,

10 ENTER NEW NO 1

5. Dial the desired telephone number corresponding

to the speed calling code. Be sure to enter the com-

.

plete number including any prefix digits (e.g., 9 1 800 342 8300).

NOTE: The destination may be a number that requires sup-

plementary dialing.

6. Depress the m feature button to store the

new number.

l SPEED IND lamp lights steadily indicating the

number is stored in memory.

l The dialed number is displayed along with the

corresponding speed calling code. e.g., 10 99948800 1

NOTE:

If the action is unsuccessful for any reason, the SATURN System responds with an error message

(e.g. 3 ERROR-REENTER).

c. To place a speed call (18- and 26-button DYADs only):

l SPEED IND lamp extinguishes. l Telephone number associated with the dialed

speed calling code appears on the alphanumeric display.

l Ringback tone is heard.

5. When the called party answers, you may begin to talk.

By using the Speed Calling - Individual access code.

a. To store or change speed calling numbers:

1.

Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily.

2.

Pick up the handset.

l Dial tone is heard.

3.

Dial the Speed calling - store/change code.

4.

Dial the speed call code (0 to 9).

5.

Dial the desired telephone number corresponding

to the speed calling code. Be sure to enter the complete number including any prefix digits (e.g., 9 1 800 342 8300).

l Confirmation tone is heard.

NOTES: To expedite receiving dial tone, depress the # key

immediately after entering the last digit of the telephone number.

The destination may be a number that requires supplementary dialing.

6. Hang up.

b. To place a speed call:

1.

Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily.

2.

Pick up the handset.

l Dial tone is heard.

3.

Dial the Speed Calling - Individual feature access

code.

1. Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Depress the (sI;NEoEDI feature button.

l SPEED IND lamp lights steadily.

4. Dial the one-digit speed calling code corresponding to the desired telephone destination number.

11-2

4.

Dial the one-digit speed calling code correspond-

ing to the desired telephone destination number.

l Telephone number associated with the dialed

speed calling code appears on the alphanumeric display (18- and 26-button DYADs only).

l Ringback tone is heard.

5.

When the called party answers, you may begin to talk.

11.04 Speed Calling - Group. This feature allows you to place

speed calls to frequently called destinations. The destina-

SATURN EPABX DYAD User Instructions

tion numbers (normally outside telephone numbers) are stored

in SATURN EPABX memory, along with a two-digit code as-

sociated with each number. These codes are normally listed

in your company’s telephone directory.

a. To place a speed call:

1. Select and depress the appropriate line pickup button.

l

Associated line pickup lamp lights steadily.

2. Pick up the handset.

l

Dial tone is heard.

3. Depress the one- feature button or dial the

PI

Speed Calling - Group feature access code.

A30808-X5051-C140-l-6919

Issue 1, December 1984

l

SPEED GRP- lamp lights steadily.

NOTE: In SATURN Systems utilizing only one speed calling

group, the SPEED SYSTEM feature button is used.

4. Dial the two-digit code corresponding to the desired .telephone number.

l

SPEED GRP- lamp extinguishes after system dialing.

l

Ringback tone is heard.

l

Telephone number associated with the dialed speed call code is displayed (la- and 26-button DYADs only).

5. When the called party answers, you may begin to

talk.

11-3 (11-4 blank)

SATURN EPABX

DYAD User Instructions

SECTION 12.00 ADDITIONAL FEATURES

12.01 Least Cost Routing. The Least Cost Routing (LCR) feature is used in some SATURN EPABX Systems to route outgoing (trunk) calls over the least costly route available at the time of call placement.

a. To place an outside call:

Select and depress the appropriate line pickup button.

l

Line pickup button lamp lights steadily.

Pick up the handset.

l

Dial tone is heard.

A30808-X5051-C140-l-6919

Issue 1, December 1984

l

Dial tone is heard.

2. Dial the automatic callback cancellation code ‘0 Confirmation tone is heard indicating the can-

cellation of the callback.

3. Hang up.

12.02 SMDR Account Codes. If your DYAD is equipped with an ACCT feature button, you may display the default account code or the previously entered special account code (18- and 26-button DYADs only). You may also change the account code to another account code, any time during an established call.

Dial the LCR access code.

l

Dial tone is heard.

Dial the outside destination number.

l

Confirmation tone (three-bursts of tone) is heard indicating that the dialed number has been accepted and a route has been found.

l

The SATURN System then dials the destination number. Ringback tone is heard if the destination number is idle. Busy tone is heard if

the destination number is busy.

NOTES: If Route Advance Tone (one short burst of tone) is

heard immediately after dialing the destination num-

’ ber, wait until you hear confirmation tone. Route Ad-

vance tone indicates that the SATURN System has accepted the dialed number and is searching for an

idle route. Additional Route Advance Tones may be heard as the SATURN System searches for alternate routes to your destination.

If Expensive Facility Tone (one burst of tone) is heard immediately after hearing confirmation tone, the SATURN System has found a more expensive route.

If you desire not to place the call over a more ex-

pensive route, hang up.

If a route is not found within a preset period of time, the SATURN System provides a steady burst of low tone (if Callback Queuing is assigned) to indicate that Callback Queuing can be invoked, if desired.

Callback Queuing allows you to hang up and be called back (three-burst ringing is heard) when a

route becomes available. To answer the callback,

pick up the handset, listen for confirmation tone fol-

lowed by ringback tone. When the called party answers, you may begin to talk. If you do not answer the callback attempt within approximately 18 se-

conds, the callback is temporarily cancelled. Addi-

tional callbacks (maximum of nine) will be attempted

every five minutes.

5. When the called party answers, you may begin to talk.

b. To cancel callback queuing:

1. Pick up the handset.

a. To enter a special account code.

1.

After dialing a trunk access code (e.g., “9” for outside) or an LCR access code, if you hear recall dial tone, enter a valid account code.

l

Dial tone is heard.

NOTE:

The account code must be entered within a preset

period of time or else the trunk is released and reorder tone is heard.

2.

Complete the call by dialing the desired destination number (do not redial the trunk or LCR access code).

b. To display the account code associated with your DYAD

(18- and 26-button DYADs only):

1..

Depress the 1 Accr 1 feature button (the button

can be depressed while you’re busy on a call or when the DYAD is idle).

l

The default account code or previously entered

special account code is disDlaved e.o.,

[ACCT 10828397689 1 . -

NOTES:

After a preset period of time, the alphanumeric display is restored to the original call display.

If a special account code had been previously entered, the special account code is displayed for that call. The default account code is restored automatically at the end of the call during which such change has been made.

c. To change an account code to another code (18- and

26-button DYADs only).

1. During an established call, depress the

(1

feature button.

l

The current account code (default or previously

entered special account code) is displayed. e.g.,

1 ACCT 19305784385 [

2. Depress the * key on the DYAD’s keypad.

l

If the call is being recorded by SMDR, the cur-

rent displayed account code is removed and

the account code indicator is displayed, e.g., 1 ACCT

1

12-1

SATURN EPABX

DYAD User Instructions

A30808-X5051-C140-1-B9~g

Issue 1, December 1984

l If the call is not being recorded by SMDR,

depressing the * key (or any additional dial-

ing) has no effect on the alphanumeric display. The default account code remains displayed for approximately 15 seconds after depressing the ACCT feature button.

3. Dial the new account code.

l As the digits are dialed, the digits are scrolled

from left to right across the alphanumeric display.

NOTE: If a mistake is made in dialing the new account code,

depress the ACCT feature button (current account code is displayed), depress the * key on the keypad (ACCT is displayed), and dial the new account code.

4. Upon completion of dialing the correct account code, depress the # key on the DYAD’s keypad.

l If a valid account code was entered, the al-

phanumeric display is restored to the original call display, e.g:,

I

l If an.invalid account code was entered, an er-

LOCAL 1

ror message is displayed (e.g., VOID

12131415100). After five seconds, the alphanumeric display is restored back to the current account code. (e.g., ACCT 21010117171).

12.03 I-Use Indication. For DYADs provided with multiple lines, this feature is useful in determining which line the user is presently utilizing when other lines and features are in use.

a. To activate:

Depress the

p&q

feature button.

* All button lamps momentarily go dark for ap-

proximately 1% seconds with the exception of

the lamp corresponding to the line you’re on.

12.04 Duration of Call Display. (18- and 26-button DYADs

only) This feature allows you to display the elapsed time you

have been engaged on a particular call.

a. To display the elapsed time of the call:

feature button, anytime, during

. CALL TIMER lamp lights steadily until the end

of the call.

l The elapsed time of the call is momentarilv dis-

played.’ e.g., 1

3:23 1 .

NOTE: After completion of the call, the total time duration

for that call is displayed for a predetermined period of time. Note that if a new call is begun the display extinguishes.

12.05 Time of Day Display. (18- and 26-button DYADs only) This feature allows you to display the time of the day on the alphanumeric display.

a. To display the time:

Depress the II feature button, anytime.

nal) after which it is replaced by whatever previous display existed. e.g.,

4:35 PM]

12.06 Call Tracing. This feature allows you to have a connected call’s data recorded on the Station Message Detail

Recording (SMDR) printer. The SMDR printer prints out the calling party’s.extension number (if an internal call) or the incoming trunk and trunk group number (if an external call), the called number, the date and time of the call, and a special character on the SMDR report that the call was traced.

a. To trace a call:

1. While connected to a call, depress the 1 xFsa 1 button.

l XFER lamp winks. l Recall dial tone is heard.

. The call is placed on Consultation Hold.

2. Dial the Call Tracing feature access code.

l Confirmation tone is heard indicating the call’s

data has been recorded.

l You are automatically reconnected to the call.

NOTE: Reorder tone is heard if your phone is not allowed

to activate this feature.

3. Hang up or continue talking to the other party.

12.07 Message Waiting. This feature allows you to send a message waiting indication to a party at another extension.

This feature also provides a means for you to respond to the

message or cancel the message.

a. To activate Message Waiting after dialing a do-not-

answer or busy extension:

1. While listening to ringback tone or busy tone, depress the m feature button or depress

the I[ button and dial the message waiting

activation code.

l MSG SET lamp momentarily lights steadily,

then extinguishes.

l Confirmation tone is heard. l The message waiting lamp flashes at the called

telephone.

NOTE: If the called telephone is unable to accept any more

messages (maximum of four), busy tone is heard. If the called telephone does not have the capability to receive message waiting indications, reorder tone is heard.

2. Hang up.

l MSG SET lamp extinguishes.

b. To activate Message Waiting without first attempting

to call the other party:

1. Select and depress the appropriate line pickup button.

12-2

l The time is displayed for lV2 seconds (nomi-

l Line pickup lamp lights steadily.

SATURN EPABX

DYAD User Instructions

A30808-X5051-C140-I-8919

Issue 1, December 1984

2. Pick up the handset.

l Dial tone is heard.

3. Depress the i] feature button or dial the Message Waiting activation code.

4. Dial the extension number of the party you wish

to leave a message waiting indication.

l Confirmation tone is heard.

NOTE: If the called telephone is unable to accept any more

messages (maximum of four), busy tone is heard. If the called telephone does not have the capability

to receive message waiting indications, reorder tone

is heard.

5. Hang up.

l MSG SET lamp extinguishes.

c. To display each message waiting at your DYAD (18- and

26-button DYADs only):

1. Do not pick up the handset.

2. Depress the CALL ek feature button repeatedly

I

to scroll through the waiting messages.

l Each depression of the MSG CALL BK feature

button displays the next succeeding message.

e. To cancel a message you sent to another telephone:

1. Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Dial the Message Waiting - Sent cancellation code or depress the c~~cs~ feature button.

I

Dial the extensjon number to which the message was sent.

l Confirmation tone is heard indicating that mes-

sage waiting has been cancelled.

NOTE: Reorder tone is heard instead of confirmation tone

if an invalid access code is dialed or the message was already cancelled at the called telephone.

5. Hang up.

f. To cancel a message that is waiting at your DYAD:

1. Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily.

d. To respond to a message waiting at your DYAD:

The MSG CALL BK lamp flashes and/or a message

is displayed requesting you to call another exten-

sion (18- and 26-button DYADs only) e.g.,

[CALL

2.

Select and depress the appropriate line pickup

1219 1

. -

button.

l Line pickup lamp lights steadily.

Pick up the handset.

3.

l Dial tone is heard.

NOTE:

At this point, you can simply dial the extension number displayed in the alphanumeric display (18- and e&button DYADs only) or inititate an automatic callback as described in the following procedure.

Depress the cALL ek feature button or dial the

4.

El Message Waiting - Automatic Callback access code.

l The SATURN System automatically dials the

extension number of the party that sent the message.

l Ringback tone is heard.

NOTE:

If busy tone is heard, the extension is busy; try initiating the callback at a later time.

When the party answers, ask for the message.

5.

NOTE:

The completion of an automatic callback automatically cancels the associated message.

2. Pick up the handset.

l Dial tone is heard.

3. Depress the [ml feature button or dial the Message Waiting - Received cancellation code.

l Confirmation tone is heard. l The alphanumeric display goes blank unless

another message (maximum of four) is waiting

at your DYAD (Ia- and 26-button DYADs only).

4. Repeat the above procedure for each message to be cancelled.

5. Hang up.

g. To cancel a particular message that is waiting at your

DYAD (18- and 26-button DYADs only): I. Do not pick up the handset.

2. Scroll through the waiting messages (maximum of four) by repeatedly depressing the

IiEq

feature button. Display the message to be

cancelled.

3. Depress the Ei feature button.

l The alphanumeric display goes blank unless

another message is waiting.

l The MSG CALL BK lamp extinguishes if no

other messages exist, otherwise the MSG CALL BK lamp continues to flash and the next message appears on the alphanumeric display.

12-3

SATURN EPABX DYAD User Instructions

12.08 Stop Hunt. This feature allows a sequential hunt group to be temporarily reduced in size.

a. To

shorten the sequential hunt group:

1.

Dial the Stop Hunt activation code from the extension at which all succeeding extensions are to be excluded from the hunting list. For example, if the hunt sequence includes extensions 234-235-236237-238-239 and you want to exclude extensions 238 and 239, dial the Stop Hunt access code from

extension 237.

A30808-X5051-C140-l-B919

Issue 1, December 1984

1.

You hear the night bell(s) ringing.

2.

Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily.

3.

Pick up the handset.

l Dial tone is heaid.

4.

Depress the II feature button or dial the appropriate Universal Night Answer access code.

l Confirmation tone is heard indicating the suc-

cessful activation of the Stop Hunt feature.

Hang up.

2.

NOTES:

l A talking connection is established between

you and the incoming-party.

If reorder tone is heard, the night call already has been

answered. If intercept tone is heard, you are not al-

b. To

return the hunt group to full size:

1.

Dial the Stop Hunt cancellation code from the extension that activated Stop Hunt.

lowed to answer incoming night calls from your DYAD.

In some SATURN Systems, multiple night answering zones are provided. In these systems, depress the associated UNA ZONE - feature button or dial

l Confirmation tone is heard indicating the suc-

cessful cancellation of the Stop Hunt feature.

the associated Universal Night Answering - Zoned access code (1 to 4).

2. Hang up. 5. You may begin to talk.

12.09 Mobile Authorization Codes. This feature allows you to place a call from a telephone that otherwise would be res-

tricted by its Class-of-Service. An authorization code, which

is assigned to a Class-of-Service with its own call restrictions, must be dialed.

a. To override a call restriction:

1. Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily,

2. Pick up the handset.

l Dial tone is heard.

3.

Dial the mobile authorization access code.

12.11.Voice Paging Access - Zoned and Area. This feature allows you to page another party over the loudspeaker system.

a. To page a party:

1.

Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily. ~

2.

Pick up the handset.

l Dial tone is heard.

3.

Depress the m feature button or dial the associated Voice Paging access code.

l PAGE is displayed (18- and 26-button DYADs

only) e.g., 1

4.

Dial an authorization code.

l Recall dial tone is heard indicating that the

Class-of-Service assigned to the dialed authorization code is now in effect.

NOTE: Intercept tone is heard if an invalid authorization

code is dialed.

Place the call previously restricted.

5.

NOTE:

In some SATURN Systems, multiple Voice Paging zones are provided. In these systems, depress the associated PAGE ZONE -feature button or dial the associated Universal Night Answer - Zoned access code (1 to 4).

4. Speak slowly and distinctly into the handset.

5. Hang up.

PAGE 1

NOTE: If you are still restricted from placing the call, the

Class-of-Service assigned to the dialed authorization code may not allow it.

After you have completed the call and hanged up, the Classof-Service defined by the authorization code is removed and the telephone’s original Class-of-Service returns active.

12.10 Universal Night Answer - Zoned. This feature allows you to answer incoming calls ringing the night bell(s) when

the SATURN EPABX System is in the night service mode.

a. To answer an incoming call:

12-4

12.12 Call Release. This feature allows you to place your DYAD in the on-hook/off-hook state when the DYAD’s handset is off the hookswitch. This feature is useful in applications

where the handset is placed in an accoustically coupled

device (i.e. modem) or when a headset is used instead of the handset.

a. To place your DYAD in the on-hook state (idle) when

the handset is off the hookswitch:

Depress the 1 RLs 1 feature button

l Line pickup lamp extinguishes.

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-6919

Issue 1, December 1984

b. To place your DYAD in the off-hook state (busy) when

the handset is off the hookswitch: Depress the

l

p-l

The automatic preference feature connects the

feature button.

appropriate line.

l

Line pickup button lights steadily.

l

Dial tone is heard.

NOTE: If the handset is on the hookswitch and your DYAD

is idle, depressing the RLS feature button is ignored. If the DYAD’s handset is on the hookswitch and your DYAD is non-idle (i.e., Hands-Free or On-Hook Dialing feature is active), depressing the RLS feature button will disconnect the call.

12-5

SATURN EPABX DYAD User instructions

A30808-X5051-C140-l-6919

Issue 1, December 1984

Table 12.00 Feature Access Codes and Button Labels

FEATURE

HOLD FEATURES

Consultation Hold

Call Hold ................................................

Call Hold - Flip-Flop (Broker) ...............................

Call Park.. ..............................................

Manual Hold.. ...........................................

Exclusive Hold ...........................................

CALL TRANSFER FEATURES

CallTransfer.. ...........................................

Call Transfer to Attendant.

CONFERENCE FEATURES

Add-On Conference .......................................

Bridge Call ..............................................

Meet-Me Conference Station Controlled Conference

To access conference ....................................

To remove any conferee ..................................

To remove last conferee

.........................................

..................................

......................................

..................................

ACCESS CODE BUTTON LABEL

none XFER

PARK PRIV SPLIT

PARK

none HOLD

none HOLD EXCEL

none

none XFER “0”

none none

___

XFER

XFER see note 1

MEET ME

none none none

CALL FORWARDING FEATURES

Call Forwarding - All Calls

To activate.. ...........................................

Tocancel ..............................................

Call Forwarding to Public Network

To activate.. ...........................................

Tocancel ..............................................

Call Forwarding - Busy Lines

To activate.. ...........................................

Tocancel

Call Forwarding - No Answer

To activate .............................................

Tocancel ..............................................

Call Forwarding - Secretarial

To activate.. ...........................................

To cancel ..............................................

Call Forwarding - Return.

Forced Call Forwarding ....................................

Note 1: Activate by depressing the associated busy line pickup button.

...............................................

...................................

___

____

___ ____

none

FWD ALL FWD ALL

none none

FWD BUSY FWD BUSY

FWD NO ANS

FWD TO FWD TO

none

FWD FORCE

12-6

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-6919

Issue 1, December 1984

Table 12.00 Feature Access Codes and Button Labels (Continued)

FEATURE

CALL QUEUING FEATURES

Internal Call Queuing - Callback

To cancel callback ................................. ,-, ...

Internal Call Queuing - Standby.

Outgoing Call Queuing - Callback

To cancel callback

Outgoing Call Queuing - Standby

CALL PICKUP FEATURES

Call Pickup - Directed

Call Pickup-Group

DIRECT ACCESS FEATURES

Direct Station Selection

Direct .Trunk Group Selection. ...............................

Direct Trunk Selection

Direct Destination Selection. ................................

......................................

..................................... PICKUP DIR

.......................................

....................................

.....................................

............................

...........................

ACCESS CODE BUTTON LABEL

none

none none

PICKUP GRP

see note 2 see note 2 see note 2 DIAL -

INTERCOM FEATURES

.

Automatic Intercom.

Manual Intercom

and Signaling ..........................................

Executive Intercom

PRIVACY FEATURES

Executive Override.. ......................................

Executive Override - Automatic Do Not Disturb

To activate.. ...........................................

To cancel ..............................................

Call Privacy

Station Ringer Cutoff

SPEED CALLING FEATURES

Last Number Redial Saved Number Redial Speed Calling - Individual

To store or change To place a Call

..............................................

.......................................

..........................................

........................................

.............................

......................................

.......................................

.....................................

......................................

.........................................

none ICOM -

none ICOM none BUZZ none ICOM DIAL -

OVER RIDE

none none

DND

DND none PRIV none RINGER OFF

LAST NO.

none

SAVE NO.

SPEED IND

Vote 2: Customer defined button label.

SATURN EPABX DYAD User Instructions

A30808-X5051-C140-l-6919

Issue 1, December 1984

Table 12.00 Feature Access Codes and Button Labels (Continued)

FEATURE

SPEED CALLING FEATURES

Speed Calling - Group

Group1 ...............................................

Group 2 ...............................................

Group3

Group4 ...............................................

VOICE CALLING FEATURES

Voice Calling - Dial .......................................

Voice Calling -

SPECIAL CALLING FEATURES

On-Hook Dialing ..........................................

Hands-Free Operation

ADDITIONAL FEATURES

Least Cost Routing

To access .............................................

To’cancel callback ................. :. .................... ___

To display and change

I-Use Indication ...........................................

SMDR Account Codes

Duration of Call Display ....................................

CallTracing ...............................................

Time of Day Display. Message Waiting

To activate.. ...........................................

To respond......................................~ ......

To cancel sent message ..................................

To cancel received message ............................... -

Mobile Authorization Codes. .......... ,. .....................

Stop Hunt

Toactivate...........................’..................

To cancel..............~ ................................

Universal Night Answer

All zones..

Zonel...........~....................’. ............... -

Zone 2 .................................................

Zone 3.....:- ...........................................

Zone4...‘.1’........................................... ___

Voice Paging Access

Zone 1 ................................................

Zone2 .................................................

Zone 3 ................................................

Zone 4 ................................................

Zone Combination. ......................................

Call Release.. ...........................................

................................................

....................................... none VOICE -

DSS

..................................... none HANDS FREE

...................................

...................................... none

.,>

..........

.................................

ACCESS CODE

none VOICE CALL

none ON-HK DlAL

___

none none

none

~

-

none

BUTTON LABEL

SPEED GRP 1 SPEED GRP 2

SPEED GRP 3 SPEED GRP 4

none none ACCT I-USE

CALL TIMER none

TIME

MSG SET MSG CALL BK none MSG CANCEL none

none none

UNA UNA ZONE 1 UNA ZONE 2 UNA ZONE 3 UNA ZONE 4

PAGE ZONE 1 PAGE ZONE 2 PAGE ZONE 3 PAGE ZONE 4 PAGE RLS

12-8 (8 pages)

Siemens Practices Operation Series

A30808-X5051-C150-l-8919

Issue 1, June 1985

SATURN@

EPABX

OCIE

T”JR-DYAD USER INSTRUCTIONS

Issued by Office Systems Group 5500 Broken Sound Boulevard N.W. Boca Raton, Florida 33431

Siemens Communication Systems, Inc.

(305) 994-8100 l Telex: 515052

Printed in U.S.A.

Siemens Practices Operation Series

A30808-X5051-C150-l-8919

Issue 1, June 1985

,

0 Siemens Communication Systems, Inc., 1985

This material is Proprietary to Siemens Communication Systems, Inc. Any unauthorized reproduction, use or disclosure of this material, or any part thereof, is strictly prohibited.

Siemens reserves the right to make changes in specifications at any time and without notice. The information furnished by Siemens in this material is believed to be accurate and reliable. However, no responsibility is assumed by Siemens for its use.

“JR-DYAD has been applied for as a registered trademark by Siemens for this

line of equipment.

4

SATURN EPABX JR-DYAD User Instructions

A30808-X5051-C150-l-B919

Issue 1, June 1985

SECTION 1.00 INTRODUCTION

1.01 General. This document provides step-by-step instruc-

tions for accessing SATURN Electronic Private Automatic

Branch Exchange (EPABX) features from the SATURN

JR-DYAD. The JR-DYAD has sixteen buttons for line appear-

ances and feature access. See Figure 1.00. Eight of the but-

tons are assigned fixed features and are labeled as follows:

Hang Up

- On-hook Dialing release, On/Off-Hook for headset use

On Hook Dial - On-hook dialing Store

- Speed Dial programming

Speed Dial - Speed Dial activation Group Pickup - Group Pick-Up feature activation Redial

- Last Number Redial

Xfer Conf - Hookflash/Transfer/Conference

Hold (red) - Manual Hold feature The operation of these buttons is discussed in Section 2.00. The remaining eight buttons, which have visual indicators,

are system programmable for each station for feature activation or line appearances. Their operation is discussed in Sections 3.00 through 14.00.

1.02 Feature Access. The instructions provided in this docu-

ment are for features that can be accessed by depressing a

button or dialing an access code. If the JR-DYAD does not

have a button for a particular feature, the feature may be ac-

cessed by dialing an access code, if it is allowed by the class

of service assigned to the station. Table 14.00 at the back of this document lists the feature ac-

cess codes and the associated button labels.

1.03 To Place a Call. The following procedures can be used

to place a call:

a. Handset operation

To place a call from the JR-DYAD select and depress

an idle line pickup button, pick up the handset, listen

for dial tone, and dial the destination number.

b. On-Hook dialing (see paragraph 2.02)

1.04 To Answer a Call. The following procedures can be used

to answer a call: To answer an incoming call at the JR-DYAD depress the flash-

ing pickup button, pickup the handset and talk to the calling

pafly.

1.05 Automatic Line Preferences. Connection to a given

pickup line on your JR-DYAD may be provided on an auto-

matic basis. Each JR-DYAD can be assigned one originating

and one terminating preference. The originating preference

options are: Prime Line Preference, Last Line Preference, and

Idle Line Preference. The terminating preference options are:

Ringing Line Preference and incoming Line Preference. If an

automatic line preference is not assigned to your JR-DYAD,

you must depress a pickup button each time you originate

and answer a call.

a. Originating Preferences:

1. Prime Line Preference-Automatically selects the prime line pickup button when you pick up the handset to place a call.

2. Last Line Preference - Automatically selects the same line pickup button to which you were con-

nected on your last call when you pick up the hand-

set to place a call.

3. Idle Line Preference -Automatically selects an idle

line pickup button when you pick up the handset

to place a call.

b. Terminating Preferences:

Ringing Line Preference - Automatically selects a

pickup button associated with a call that is ringing your JR-DYAD. Pickup buttons associated with lines that are not assigned to ring at your station are not selected.

incoming Line Preference - Automatically selects a pickup button associated with an incoming call. Automatic selection occurs regardless of whether the line is in the ringing or alerting-only state.

A terminating line preference will take precedence over an originating line preference when an incoming call exists. You

may override an automatic line preference by manually

depressing another pickup button prior to picking up the

handset.

1.06 Discriminating Alerting Tone. Several types of distinctive alerting tone patterns are provided so that you can distinguish between the different types of incoming calls. The alerting patterns are:

One burst of tone (normal ringing) - Identifies an incoming call from another SATURN EPABX telephone.

Two bursts of tone - Identifies an incoming, “outside” call, including attendant-extended calls.

Three bursts of tone - Identifies calls initiated by the following:

l

Call Hold automatic recall

l

Call Transfer Security recall

l

Executive Intercom calls

l

Internal Call Queuing - Callback

l

Outgoing Call Queuing - Callback

l

Station-Controlled Conference recall to conference

master

1.07 Call Progress Tones. The following call progress tones are used to inform you of the status of a call:

a. Busy Tone - Tone heard when a called party’s tele-

phone is busy (60 impulses per minute)

b. Busy Override Injection Tone - Single burst of tone

heard repeatedly every 8 to 20 seconds apart AFTER an attendant or executive overrider has intruded on the call in progress. This tone continues for the entire time the attendant or executive overrider is present on your conversation.

c. Busy Override Tone -Three short bursts of tone heard

two seconds apart BEFORE an overriding attendant intrudes on a call in progress.

d. Call Waiting Tone - One burst of tone heard when a

l-l

SATURN EPABX JR-DYAD User Instructions

A30808-X5051-C150-l-B919

Issue 1, June 1985

SATURN EPABX telephone call is waiting to be answered, or two bursts of tone heard when an outside trunk call is waiting to be answered at your JR-DYAD. This tone is repeated after 10 seconds if the waiting

party is still present.

e.

Conference Tone - One burst of tone heard when a

called party is being added to a conference to which

you are connected.

Confirmation Tone -Three rapid bursts of tone indicat-

f.

ing the action taken by you has been accepted (e.g.,

activation of a Call Forwarding feature).

Dial Tone - Continuous tone heard indicating that di-

9. aling can begin.

Executive Override Tone - One three-second burst of

h.

high pitch tone heard BEFORE an executive overrider intrudes on a call in progress.

\

i.

Expensive Facility Tone - One second burst of high pitch tone heard when the SATURN System selects a more expensive route for call routing via the Least Cost Routing (LCR) feature.

Intercept Tone -A continuous alternating low and high

L

pitch tone indicating an invalid or unauthorized feature code or extension number was dialed.

k.

Low Tone - Steady tone heard after receiving busy tone indicating successful activation of such features as Outgoing Call Queuing Callback and Internal Call Queuing - Callback.

I.

Recall Dial Tone - Three rapid bursts of tone followed

by dial tone indicating the action taken by you has been

accepted and you can now dial additional digits (e.g., for transferring a call, via the Call Transfer feature).

m. Reorder Tone - Tone heard when a network blocking

condition exists or activation of a feature was not grant-

ed (120 impulses per minute)

n. Ringback Tone - Tone heard when a called party’s tel-

ephone is ringing.

o. Route Advance Tone - One short burst of tone heard

each time the SATURN System searches for an idle

route via the LCR feature.

p. Special Ringback Tone - Tone that sounds similar to

ringback tone, except for the distinctive low signal at the end of each tone cycle. Special ringback tone indicates you are in a waiting state for a busy telephone and is heard during activation of the following features:

l

Internal Call Queuing - Standby

l

Outgoing Call Queuing - Standby

l

Executive Override -- Automatic

1.08 Speaker Volume Control. You may control the voice and call progress tone levels and the audible alert tone level of the JR-DYAD speaker with the two controls on the JR-DYAD. Use the thumbwheel control on the line cord side of the set to adjust voice and call progress tones, and the control on the underside of the JR-DYAD to adjust the audible alert tone level.

NOTE: The voice level heard from your handset is not ad-

justable.

1.09 Pickup Button Indications. The JR-DYAD can be provid-

ed with multiple line and/or trunk pickup buttons. The cur-

rent status of a line/trunk is displayed via a corresponding lamp located by each pickup button:

a.

Dark

- Indicates that the line/trunk is idle.

b.

Lighted Steady

- Indicates that the line/trunk is busy.

C.

Flashing (lamp blinks 60 times per minute)

Winking (lamp blinks

d.

120 times per minute)

- Indicates that the line/trunk has an incoming call.

- Indicates that the line/trunk has been placed on Manual hold via the Hold button.

e.

Fluttering (lamp blinks - Indicates that the line/trunk 600 times per minute) has been placed on Exclu-

sive hold via the HOLD EXCL button.

1.10 Feature Button Indications. Feature buttons are used to activate features at your JR-DYAD. For some features, the button lamp indicates the active/inactive status of the feature. Generally, when the feature is active the lamp is lighted, and when the feature is inactive, the lamp is dark.

-/

1-2

A30808-X5051-CEO-l-B919

Issue 1,June 1985

Figure 1.00 JR-DYAD Digital Telephone

l-3 (l-4 blank)

SATURN EPABX A30808-X5051-C150-l-B919 JR-DYAD User Instructions issue 1, June 1985

SECTION 2.00 JR-DYAD FIXED FEATURE BUTTONS

2.01 Hang Up. Depressing the Hang Up button will cause a change in the on-/off-hook state of the JR-DYAD. This function can substitute for removing or replacing the handset on the hookswitch when a series of consecutive calls are being made or when a headset is being used instead of a handset.

2.02 On Hook-Dial. Depressing this button allows placing a call to another party without lifting the handset. Call progress tones such as dial tone, busy tone, ringback tone and others and the called party’s voice are heard over the JR-DYAD loudspeaker.

To place a call depress an idle pickup button then depress the On Hook Dial button, listen for dial tone, and dial the destination number. If busy tone is heard, disconnect the call by depressing the On Hook Dial button or the Hang Up button.

Some JR-DYADs may be assigned “single button” operation in which case depressing an idle pickup button automatically enables On-Hook dialing. In this case, after depressing the idle pickup button and hearing dialtone, dial the destination number.

If the called station is idle, ringback tone is heard over the loudspeaker. When the called party answers, the voice is

heard over the loudspeaker. To talk to the party, pick up the handset.

To hang up, place the handset on the hookswitch or depress the Hang Up button. After the telephone is idle and the handset is off the hookswitch, the phone will still ring for incoming calls. To answer, depress the Hang Up button.

2.03 Store. Depressing this button allows the user to to es-

tablish a personal speed calling list of one to ten frequently

called telephone numbers up to 25 digits each. Each number (internal or external to the SATURN system) is assigned a one-digit code (O-9) and programmed into the JR-DYAD memory.

a. To store or change repertory dialing codes:

l

Dial tone is heard.

Speed

2. Depress the

Depress the number (O-9) indicating which stored

- 3.

I

Dial

button.

number is to be.dialed.

The JR-DYAD sends the stored number to the EPABX. The set sends the stored number as if it were dialed

manually.

The stored number is supported in the JR-DYAD

memory by a long life (up to three years) battery. This

support continues even though the station set is un-

plugged.

2.05 Group Pickup. Depressing this button permits an incoming call that is ringing at another station within a pickup group

to be answered by any other member of the pickup group.

a. To answer a call ringing at another station in the pick-

up group:

1. Select and depress an idle pickup button.

2. Pickup the handset.

l

Dial tone is heard.

3. Depress the

l

Ringing ceases at the ringing station and you

I

Group

Picku

button.

are connected to the incoming call. Intercept tone is heard if no phone is ringing in your pick-

up group.

4. You may begin to talk.

2.06 Redial. Depressing this button causes the last number dialed by Speed Dial or manually, up to 25 digits, to be sent to the EPABX.

1. Do not pick up the handset.

2. Depress the

STORE

I

button.

3. Depress one of the numbers O-9 on the key pad to indicate which cell in the JR-DYAD memory is to be programmed.

4. Enter the number to be stored, including * and #, (up to 25 digits) from the dial.

5. Depress the

I

button to indicate the end of

STORE

the storage sequence.

2.04 Speed Dial. Depressing this button permits a number in the repertory dialing list to be called.

a. To initiate a call using speed dialing:

button, or pick up the hand-

a. To place a call to the last number dialed from the

JR-DYAD:

1. Select and depress an idle pickup button.

2. Pick up the handset.

l

Dial tone is heard.

3. Depress the

l

Ringback tone is heard.

When the called party answers, you may begin to

4.

REDIAL

I

button.

talk.

2.07 Xfer Conf. This button is used for two functions: call transfers and for establishing conferences.

a. Call Transfer. The Xfer Conf button permits the trans-

fer of a call, from inside or outside the SATURN EPABX, to another extension.

2-1

SATURN EPABX JR-DYAD User instructions

A30808-X5051-C150-l-B919

Issue 1, June 1985

To transfer a call:

Ask the other party to wait.

Depress the 1 $rf 1 button.

l

Recall dial tone is heard.

Dial the destination number.

l

Ringback tone is heard.

If busy tone is heard or the party does not answer, depress the, Xfer Conf button to return to the held party.

When an outside party requests to be transferred to an extension and the extension is busy, the internal Call Queuing - Standby feature can be invoked. This feature allows camping-on of the busy extension and waiting for the party to answer.

If it is desired to transfer the call before the called party

answers, hang up the handset. The held party hears

ringback tone and waits for the called party to answer.

If the party being transferred is an outside party and the called party does not answer within a preset time, the call is automatically recalled to the transferring JR-

DYAD (three burst alerting tone is heard), if idle, or to the Attendant if busy. To answer or return to the held call pick up the handset.

4. When the called party answers, announce the call

and hang up.

l

The call is transferred to the called party,

b. Add-On Conference. The Xfer Conf button also permits

the addition of a third party (inside or outside) to a con-

versation.

To add a third party:

6. Conversation may begin.

C.

Consultation Hold. The Xfer Conf button also allows a caller (inside or outside) to be placed on hold and another call to be made on the same line.

1. To place a party on hold and originate another call: Ask the other party to wait.

(a)

Depress the

(b)

l

Recall dial tone is heard.

l

The party is placed. on hold.

Dial the destination number.

(4

l

Ringback tone is heard.

I

Xler

Con1

button.

If busy tone is heard or the called party does not answer, depress the Xfer Conf button to rcturn to the held call.

When the called party answers begin to talk.

(d)

2. To return to the held party

(a) Wait until the consulted party hangs up.

l

The call is automatically reconnected to the

previously held party.

(b) Resume your conversation.

2.08 Hold. Depressing this button allows you to place a line on hold for the purpose of holding a call or originating or receiving another call on a second SATURN EPABX line. The held call can be picked up at any JR-DYAD with an appearance of the held line.

1. Ask the other party to wait.

2. Depress the 1 tg, 1 button.

l

Recall dial tone is heard.

l

The party is placed on hold.

3. Dial the number of the third party.

l

Ringback tone is heard.

If busy tone is heard, or the party does not answer, depress the Xfer Conf button to return to the held call.

4. When the called party answers, inform the party of the conference.

5. Depress the

l

A three party conference is established

t-l

Xler

Cod

button again.

The user that originated the conference may release the third party by depressing the Xfer Conf button.

When more than one outside (trunk) call is added, transmission quality may be degraded.

a. To place a line on hold:

Ask the other party to wait.

1.

2.

Depress the red

Hold feature button.

I

3. The receiver may be hung up without losing the call, or another call can be originated or received on another line.

Any JR-DYAD with the same appearance of the

held line may be used to pick up the held call. After depressing the Hold button to hold a line, the same button can be used to hold another line, without losing the previously held call. As many calls can be held as there are lines on the JR-DYAD.

The attendant can not be placed on hold. If a party

has bridged on a line, that party cannot be held.

b. To

return to the held call:

1.

Pickup the handset. Depress the line pickup but-

ton associated with the held call.

l

The call is reconnected.

Resume the conversation.

2.

2-2 (2 pages)

SATURN EPABX JR-DYAD User instructions

SECTION 3.00 JR-DYAD PROGRAMMABLE BUTTONS

A30808-X5051-C150-l-6919

Issue 1, June 1985

The remaining eight buttons, which have visual indicators, are system programmable for each station for feature activa-

tion or line appearances. Their operation is discussed in Sections 4.00 through 14.00.

3-1 (3-2 blank)

SATURN EPABX

JR-DYAD User Instructions

A30808-X5051-C150-l-B919

Issue 1. June 1985

SECTION 4.00 HOLD FEATURES

4.01 Call Hold. This feature allows you to place any call (inside or outside) on hold and hang up without losing the call. After holding the call, you may originate or receive other calls on the same extension line and return to the held call or alternate between the two calls (holding one call while speaking to the other).

By using

the Call Hold feature button (PARK PRIV):

a. To

place a party on hold:

First, ask the other party to wait.

1. Depress the feature button.

2.

l

Confirmation tone is heard.

l

The party is placed on “Call Hold”

l

PARK PRIV lamp winks.

Hang up.

3.

NOTE: If the held party is from “outside” the SATURN

EPABX, you must return to the held party within a

preset period of time or the call is recalled to your station (three-burst alerting tone is heard), if idle, otherwise, to the attendant. To answer/return to the

held call, pick up the handset.

b. To return to a held call or alternate between two calls:

1. Pick up the handset or depress the

I

PARK

PI-IV

feature button (if connected to another call).

l

You are reconnected to the previously held party and the other party, if any, is placed on

hold.

l

PARK PRIV lamp extinguishes when no call is

on hold.

2. Resume your conversation. By using the Call Hold feature access code:

1. Pick up the handset or depress the button (if connected to another call).

l

Dial tone/recall dial tone is heard.

El

Xler

Cod

2. Dial the Call Hold feature access code.

l

You are reconnected to the previously held party and the other party, if any, is placed on

hold.

3. Resume your conversation.

4.02 Call Hold - Flip-Flop (Broker). This feature allows you, upon hearing a call waiting tone, to place the call in progress

(inside or outside call) on hold and establish a connection to the waiting call. When no call is waiting, this feature allows

you to place a call in progress on hold and originate another call on the same extension line. In either case, you can return to the held call or alternate between the two calls (holding one call while speaking to the other).

By using the Call Hold - Flip-Flop feature button

I

SPLIT

a. To place a party on hold and answer a waiting call:

1.

First, ask the other party to wait.

2.

Depress the

l

SPLIT lamp winks.

l

You are connected to the waiting party and the

SPLIT feature button.

El

other party is placed on hold.

3.

You may begin to talk.

place a party on hold and originate another call:

b. To

1.

First, ask the other party to wait.

2.

Depress the

SPLIT feature button.

I

a. To place a party on hold:

1. First, ask the other party to wait.

2. Depress the

l

Recall dial tone is heard.

El

Xler

Cod

button.

3. Dial the Call Hold feature access code.

l

Confirmation tone is heard.

l

The party is placed on “call hold.”

4. Hang up.

NOTE: If the held party is from “outside” the SATURN

EPABX, you must return to the held party within a preset period of time or the call is recalled to your station (three-burst alerting tone is heard), if idle, otherwise, to the attendant. To answer/return to the held call, pick up the handset.

b. To return to a held call or alternate between two calls:

l

SPLIT lamp winks.

l

Dial tone is heard.

9 The party is placed on hold. Dial the phone number of the desired party.

3.

l

Ringback tone is heard.

When the called party answers, you may begin to

4. talk.

c. To

return to a held party:

1.

Wait until the other party hangs up.

l

You are automatically connected to the previously held party.

2.

Resume your conversation.

d. To

alternate between two calls:

1.

Depress the feature button.

4-1

SATURN EPABX

JR-DYAD User Instructions

A30808-X5051-C150-l-B919

issue 1, June 1985

9 You are reconnected to the previously held

party, and the other party, if any, is placed on hold.

NOTE: If you accidentally hang up while a call is on hold,

the call is automatically recalled (one burst alerting tone) to your JR-DYAD. To answer/return to the held call, pick up the handset.

2.

Resume your conversation.

By using

the Call Hold - Flip-Flop feature access code:

a. To

place a party on hold and answer a waiting call:

1.

First, ask the other party to wait.

Xler

2.

Depress the

l

Recall dial tone is heard.

3.

Dial the Call Hold - Flip-Flop feature access code.

l

You are connected to the waiting party and the

I

feature button.

Conf

other party is placed on hold.

4.

You may begin to talk.

b. To

place a party on hold and originate another call:

1.

First, ask the other party to wait.

2.

Depress the

l

Recall dial tone is heard.

Xfer

feature button.

Conf

I

Dial the Call Hold - Flip-Flop feature access code.

l

Dial tone is heard.

l

The party is placed on hold.

Dial the phone number of the desired party.

l

Ringback tone is heard.

NOTE:

If the called party does not answer your call or the line is busy, depress the Xfer Conf button to return

to the held party.

5. When the called party answers, you may begin to talk.

c. To return to a held party:

1. Wait until the other party hangs up.

l

You are automatically connected to the previously held party.

2. Resume your conversation.

d. To alternate between two calls:

1. Depress the

l

You are reconnected to the previously held

Xler

feature button.

Conf

I

party, and the other party, if any, is placed on hold.

NOTE: If you accidentally hang up while a call is on hold,

the call is automatically recalled (one burst alerting

tone) to your JR-DYAD. To answer/return to the held call, pick up the handset.

2. Resume your conversation.

4.03 Call Park. This feature allows you to place a call (inside or outside) on “system’hold” (referred to as parked) and return to the parked party from the same or another SATURN EPABX telephone. The call is placed in.one of ten selected park locations. A unique access code is assigned to each park location.

a. To park an established call:

1.

First, ask the other party to wait.

Xfer

feature button.

Conf

I

NOTE:

2.

Depress the

l

Recall dial tone is heard.

3.

Dial the Call Park feature access code.

4.

Dial the Call Park location code (0 to 9).

l

Confirmation tone is heard.

l

The call is parked at the dialed location.

If the dialed Call Park location is not available, busy tone is heard. If this occurs, depress the Xfer Conf button to return to the held party and repeat the process using a different location code.

5.

Hang up. You are free to originate or receive other

calls.

NOTE:

If you park an outside call and you do not return to the party within a preset period of time, the call is automatically recalled to your JR-DYAD, if idle, otherwise to the attendant.

b. To return to the parked call:

1. Pick up the handset at any nonrestricted telephone.

l

Dial tone is heard.

2. Dial the Call Park feature access code.

3. Dial the Call Park location code which was used to park the call.

l

You are connected to the parked call.

NOTE: If reorder tone is heard, the held party has discon-

nected. If intercept tone is heard, the telephone is restricted from Call Park access.

4. Resume your conversation.

4.04’Exclusive Hold. This feature allows you to place a call on hold for the purpose of holding the call and originating or receiving another call on a second SATURN EPABX line. The held call can be picked up only from your JR-DYAD, even though the line may appear at other telephones.

a. To place a call on hold:

1. First, ask the other party to wait.

2. Depress the

feature button.

4-2

SATURN EPABX JR-DYAD User Instructions

l

Line pickup lamp flutters.

NOTES:

The line pickup lamp remains lighted at all other ap-

pearances of the line. After depressing the HOLD EXCL button to hold a

line, the same button can be used to hold another line without losing the previously held call. As many lines can be held as there are lines on your JR-DYAD.

You are not allowed to hold an attendant. Additionally, if a party has bridged on a line, that line cannot be held.

A30808-X5051-C150-l-B919

Issue 1, June 1985

3. You may originate or receive another call on a second line, if provided.

b. To return to the held call:

1. Pick up the handset and depress the fluttering line pickup button associated with the held call.

l

Line pickup lamp lights steadily.

l

You are reconnected to the held call.

2. Resume your conversation.

4-3 (4-4 blank)

SATURN EPABX

JR-DYAD User Instructions

----_-__ - -- --. .

SECTION 5.00 CALL

A30808-X5051-C150-l-0919

Issue 1, June 1985

TRANSFER FEATURES

5.01 Call Transfer to Attendant. This feature allows you to

transfer a call in progress to the attendant.

a. To transfer a call to the attendant:

1. First, ask the other party to wait.

2. Depress the

l

m

feature button.

The party is placed on hold.

Ringback tone is heard and the attendant is alerted.

l

XFER “0” lamp winks.

NOTE: If you desire to transfer the call before the attendant

answers, hang up. The held party will hear ringback tone until the attendant answers.

When the attendant answers, announce the call.

3.

l

Ringback tone is removed.

4. Hang up.

l

The call is transferred to the attendant.

l

XFER “0” lamp extinguishes.

5-l (5-2 blank)

SATURN EPABX

JR-DYAD User Instructions

SECTION 6.00 CONFERENCE FEATURES

6.01 Bridge Call. This feature allows you to enter into an existing conversation on a busy line or direct trunk.

a. To enter an existing conversation:

1. Select and depress the pickup button associated with the busy line or direct trunk.

2. Pick up the handset.

l

Conference tone is heard by the other parties, after which you are connected in a three-way conversation.

NOTE: If the Call Privacy feature is active on the busy line

6.02 Meet-Me Conference. This feature allows you to arrange a conference of up to seven extensions or four extensions and three outside lines. Outside parties are connected to the conference by the attendant.

NOTE: More than one Meet-Me Conference bridge may be

NOTES:

or direct trunk, or a three-way connection has al-

ready been established, bridging is denied and busy

tone is heard.

a. To establish a Meet-Me Conference:

1. Select and depress the appropriate line pickup button.

l

Line pickup button lamp lights steadily.

2.

Pick up the handset.

l

Dial tone is heard-.

Dial the party you want in the conference.

3.

l

Ringback tone is heard.

4. When the called party answers, inform the party to dial the Meet-Me Conference access code at a prearranged time. If the called party is from outside the SATURN System, inform the party to dial the SATURN attendant console and have the attendant transfer the call to the conference by dial-

ing the Meet-Me Conference access code.

assigned in the SATURN EPABX. The last digit of the access code represents the selected conference bridge.

5.

Hang up.

6.

Repeat the above steps for up to seven conferees.

The attendant only may enter the conference as the eighth conferee.

The maximum number of outside parties allowed

in the conference at any one time is three (variable

and assigned by data base management).

b. To enter the conference:

1. Select and depress the appropriate line pickup button.

A30808-X5051-C150-1-B9i9

Issue 1, June 1985

l

Line pickup button lamp lights steadily.

2.

Pick up the handset.

l

Dial tone is heard.

Dial the preannounced Meet-Me Conference fea-

3. ture access code or depress the ml feature

button followed by the conference bridge code.

l

Conference tone is heard; all conferees hear the conference tone as you enter the conference.

l

MEET-ME lamp lights steadily.

NOTES:

Busy tone is heard if the conference is full. Intercept tone is heard if the conference bridge is not assigned.

When more than one outside (trunk) call is added, transmission quality may be degraded.

6.03 Station Controlled Conference. This feature allows you to establish a conference of up to seven parties. As the Conference Master, you can add members to the conference, remove members from the conference, leave the conference to consult with a conferee privately, call the attendant, or

release from the conference to allow another conference member to take over conference mastership.

The maximum number of parties allowed in the conference

is seven; however, the attendant can be added to the conference as an eighth party. The maximum number of outside parties allowed in the conference at any one time is three (variable and assigned by data base management). When more

than one outside (trunk) call is added, transmission quality

may be degraded.

a. To establish a conference:

Select and depress the appropriate line pickup button.

l

Line pickup lamp lights steadily.

Pick up the handset.

l

Dial tone is heard.

Dial the Station Controlled Conference access

code.

l

Recall dial tone is heard.

NOTE: Busy tone is heard if a conference circuit is not avail-

able.

4. Dial the number of the party you want to add to the conference.

l

Ringback tone is heard.

NOTE: If the called party does not answer, is busy, or does

not wish to be included in the conference, you must hang up. Your phone then rings and, upon answer,

you are connected back into the conference. You

6-l

SATURN EPABX JR-DYAD User instructions

A30808-X5051-C150-l-B919

Issue 1, June 1985

may proceed adding parties to the conference by depressing the Xfer Conf button to leave the conference and following the above procedure begin-

ning at step 4.

5.

When the called party answers, inform the party of the conference.

l

Ringback tone is removed.

6.

Depress the conference.

l

Conference tone is heard; all conferees hear

I

Xfer

button to add the party to the

Cod

the tone as you and the other party enter the conference.

NOTES:

If you attempt to add more than seven inside parties or add more than the allowed number of outside parties into the conference, reorder tone is heard for approximately 1112 seconds, after which you are reconnected to the “would be” conferee. To return to the conference, depress the Xfer Conf button.

Any party can leave the conference by hanging up.

7.

To add each additional party to the conference, depress the

I

Xler

button to leave the confer-

Cod

ence and follow the above procedure beginning at step 4.

b. To remove any conferee (extension only) from the con-

ference and consult with the conferee privately:

1. Depress the ence.

l

Recall dial tone is heard.

1 2 1

button to leave the confer-

NOTE: As the conference master, you have the option of

adding the party back to the conference or removing the conferee from the conference totally. To add the conferee back into the conference, depress the Xfer Conf button; you and the conferee reenter the conference. To remove the conferee from the conference, hang up. Your phone then rings and, upon answer, you are connected back into the conference.

c. To remove the last member added to the conference

and consult with the conferee privately:

Depress the

ence.

l

Recall dial tone is heard.

I

Xler

button to leave the confer-

Cool

Dial the last member added access code. You and the conferee are connected in a private

talk state.

NOTE:

As the conference master, you have the option of adding the party back to the conference or removing the conferee from the conference totally. To add the conferee back into the conference, depress the Xfer Conf button; you and the conferee reenter the conference. To remove the conferee from the conference, hang up. Your phone then rings and, upon answer, you are connected back into the conference.

d. To transfer the position of conference mastership to

another conferee (SATURN EPABX extension only):

1. Inform the desired conferee that you are releasing from the conference, and that conference mastership can be gained by hookswitch flashing (depressing the Xfer Conf button, if available) or momentarily depressing the hookswitch after you hang up.

2. Dial the conference member remove code.

3. Dial the extension number of the conferee to be removed.

l

You and the conferee are connected in a private talk state.

2. Hang up.

NOTE: The first conferee to hookflash now becomes the

conference master.

When all parties in the conference hang up, the conference circuit is released.

6-2 (2 pages)

SATURN EPABX

JR-DYAD User Instructions

SECTION 7.00 CALL FORWARDING FEATURES

7.01 Call Forwarding - All Calls. This feature allows you to have all calls terminating at your JR-DYAD forwarded to another extension or to the attendant.

Activation/deactivation of Call Forwarding - All Calls over the prime line:

a. To forward all incoming calls:

1. Do not pick up the handset.

2. Depress the y: I feature button.

l

Dial tone is heard over the JR-DYAD speaker.

3. Dial the extension number to which you want all your calls forwarded.

l

Confirmation tone is heard over the speaker.

l

FWD ALL lamp lights steadily.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

As a reminder that call forwarding is in effect, each time a

call is forwarded, one short burst of alerting tone is heard from your JR-DYAD.

A30808-X5051-C150-i-B919

Issue 1, June 1985

l

Confirmation tone is heard indicating that the Call Forwarding - All Calls feature is active.

NOTE: If. intercept tone or reorder tone is heard, your call

forwarding request was not granted.

5. Hang up.

As a reminder that call forwarding is in effect, each time a call is forwarded, one short burst of alerting tone is heard from your JR-DYAD (prime line only).

The party at the forwarded-to extension is allowed to call your extension without being forwarded. Further, the party at the forwarded-to extension may transfer a call back to your extension or leave a message waiting indication (if message waiting capability is provided).

You may continue to originate calls while Call Forwarding All Calls is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not forwarded.

b. To cancel Call Forwarding - All Calls:

1. Select and depress the line pickup button from which Call Forwarding

- All Calls was activated.

The party at the forwarded-to extension is allowed to call your

extension without being forwarded. Further, the party at the

forwarded-to extension may transfer a call back to your extension or leave a message waiting indication (if message waiting capability is provided).

You may continue to originate calls while Call Forwarding -

All Calls is in effect. Automatic callbacks from the activation

of features such as Internal Call Queuing - Callback and Out-

going Call Queuing - Callback, and station recalls are not

forwarded.

b. To cancel Call Forwarding - All Calls: Depress the

FVVD

feature button.

ALL

I

l

FWD ALL lamp extinguishes.

Activation/deactivation of Call Forwarding -All Calls over any

line appearing on the JR-DYAD (if allowed by class of service).

a. To forward all incoming calls:

Select and depress the appropriate line pickup button.

l

Line pickup button lamp lights steadily.

Pick up the handset.

l

Dial tone is heard.

Depress the

El

FWD

feature button or dial the

ALL

Call Forwarding - All Calls activation code.

Dial the extension number to which you want all

your calls forwarded.

l

Line pickup button

lamp lights steadily.

2. Pick up the handset.

l

Dial tone is heard.

3. Dial the call forwarding cancellation code.

l

Confirmation tone is heard indicating that the Call Forwarding - All Calls feature has been cancelled.

4. Hang up.

7.02 Call Forwarding to Public Network. This feature allows you to have all calls terminating at your JR-DYAD forwarded

to an outside destination number.

a. To forward all calls:

Select and depress the appropriate line pickup button.

l

Line pickup button lamp lights steadily.

Pick up the handset.

l

Dial tone is heard.

Dial the Call Forwarding to Public Network activation code.

Dial the trunk group access code (e.g. “9” for out-

side) and the outside number (e.g. 9948800).

l

After a short pause (approximately five seconds), confirmation tone is heard indicating that the Call Forwarding to Public Network feature is active.

7-l

SATURN EPABX JR-DYAD User Instructions

A30808-X5051-C150-l-B919

Issue 1, June 1985

NOTES: You may expedite receiving confirmation tone by

depressing the # key immediately after dialing the

last digit of the outside number. If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

5. Hang up.

As a reminder that call forwarding is in effect, each time a call is forwarded, one short burst of alerting tone is heard from your JR-DYAD.

You may continue to originate calls while Call Forwarding to

Public Network is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not forwarded.

b. To cancel Call Forwarding to Public Network:

1. Select and depress the line pickup button from which Call Forwarding to Public Network was ac-

tivated.

l

Line pickup button lamp lights steadily.

2. Pick up the handset.

l

Dial tone is heard.

3. Dial the call forwarding cancellation code.

l

Confirmation tone is heard indicating that the Call Forwarding to Public Network feature has been cancelled.

4. Hang up.

7.03 Call Forwarding - Busy Lines. This feature allows you to have all calls terminating at your JR-DYAD forwarded to another extension or to the attendant when your extension

is busy. When your JR-DYAD is idle, incoming calls are com-

pleted as usual. Activation/deactivation of Call Forwarding - Busy Lines over

the prime line:

a. To forward incoming calls:

Do not pick up the handset. Depress the FWD

l

Dial tone is heard over the speaker.

I

feature button.

BUSY

Dial the extension number to which you want your calls forwarded.

l

Confirmation tone is heard over the speaker.

l

FWD BUSY lamp lights steadily.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

When Call Forwarding - Busy Lines is in effect incoming calls

will not wait (via Internal Call Queuing - Standby and Inter-

nal Call Queuing Callback) on your prime line. If the forwarded-to telephone is busy, forwarded calls will wait at the forwarded-to telephone.

b. To cancel Call Forwarding - Busy Lines: Depress

the

l

FWD BUSY lamp extinguishes.

feature button

Activation/deactivation of Call Forwarding - Busy Lines over any line appearing on the JR-DYAD (if allowed by class of service):

a. To forward incoming calls:

Select and depress the appropriate line pickup button.

l

Line pickup button lamp lights steadily.

Pick up the handset.

l

Dial tone is heard.

Depress the feature button or dial the

Call Forwarding - Busy Lines activation code.

Dial the extension number to which you want your

calls forwarded.

l

Confirmation tone is heard indicating that the Call Forwarding - Busy Lines feature is active.

NOTE:

If intercept tone or reorder tone is heard, your call forwarding request was not granted.

5. Hang up.

When Call Forwarding - Busy Lines is in effect, incoming calls

will not wait (via Internal Call Queuing - Standby and Inter-

nal Call Queuing Callback) on the associated line. If the forwarded-to telephone is busy, forwarded calls will wait at

the forwarded-to telephone.

b. To cancel Call Forwarding - Busy Lines:

1. Select and depress the line pickup button from which Call Forwarding - Busy Lines was activated.

l

Line pickup button lamp lights steadily.

2. Pick up the handset.

l

Dial tone is heard.

3. Dial the call forwarding cancellation code.

l

Confirmation tone is heard indicating the Call

Forwarding - Busy Lines feature has been can-

celled.

4. Hang up.

7.04 Call Forwarding - No Answer. This feature allows you to have all calls terminating at your JR-DYAD that are not answered within a predetermined period of time (three rings, nominal), forwarded to another telephone or to the attendant. When your JR-DYAD is busy, call forwarding does not occur and the usual station hunting, call waiting, and automatic callback arrangements (if assigned) are applied.

Activation/deactivation of Call Forwarding - No Answer over the prime line.

7-2

SATURN EPABX

JR-DYAD User Instructions

a. To forward incoming unanswered calls:

1.

Do not pick up the handset. Depress the N& feature button.

2.

l

Dial tone is heard over the speaker.

3.

Dial the extension number to which you want your

cl

calls forwarded.

l

Confirmation tone is heard over the speaker.

l

FWD NO ANS lamp lights steadily.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

You may continue to originate calls while the Call Forwarding - No Answer feature is in effect. Automatic callbacks from

the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not forwarded.

b. To cancel Call Forwarding - No Answer: Depress

‘the I NyA\s feature button.

A30808-X5051-C150-l-B919

Issue 1. June 1985

l

Line pickup button lamp lights steadily.

2. Pick up the handset.

l

Dial tone is heard.

3. Dial the call forwarding cancellation code.

l

Confirmation tone is heard indicating that the Call Forwarding - No Answer feature has been cancelied.

4. Hang up.

7.05 Call Forwarding - Secretarial. This feature allows you

to have all calls terminating at your JR-DYAD forwarded to

another predetermined SATURN extension (assigned by data base management).

Activation/deactivation of Call Forwarding - Secretarial over the prime line:

a. To forward all incoming calls:

1. Do not pick up the handset.

2. Depress the

rwDTo feature button

sl

l

FWD NO ANS lamp extinguishes.

Activation/deactivation of Call Forwarding - No Answer over any line appearing on the JR-DYAD (if allowed by class of service).

a. To forward incoming unanswered calls over any line

appearing on your JR-DYAD:

1.

Select and depress the appropriate line pickup button.

l

Line pickup button lamp lights steadily.

2.

Pick up the handset.

l

Dial tone is heard.

3.

Depress the &,PNs I feature button or dial the Call Forwarding - No Answer activation code.

4.

Dial the extension number to which you want your unanswered calls forwarded.

l

Confirmation tone is heard indicating that the Call Forwarding - No Answer feature is active.

NOTE:

If intercept tone or reorder tone is heard, your call forwarding request was not granted.

5.

Hang up.

You may continue to originate calls while Call Forwarding No Answer is in effect. Automatic callbacks from the activation of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not forwarded.

b. To cancel Call Forwarding - No Answer:

1. Select and depress the line pickup button from which Call Forwarding - No Answer was activated.

l

FWD TO lamp lights steadily.

As a reminder that call forwarding is in effect, each time a call is forwarded, one short burst of alerting tone is heard from your JR-DYAD.

The party at the forwarded-to extension is allowed to call your

extension without being forwarded. Further, the party at the forwarded-to extension may transfer a call back to your extension or leave a message waiting indication (if message

waiting capability is provided).

You may continue to originate calls while Call Forwarding Secretarial is in effect. Automatic callbacks from the activa-

tion of features such as Internal Call Queuing - Callback and Outgoing Call Queuing - Callback, and station recalls are not forwarded.

b. To cancel Call Forwarding - Secretarial: Depress the

FWD To feature button.

El

l

FWD TO lamp extinguishes indicating that the Call Forwarding - Secretarial feature has been cancelled.

Activation/deactivation of Call Forwarding - Secretarial over

any line appearing on the JR-DYAD (if allowed by class of

service):

a. To forward all incoming calls:

Select and depress the appropriate line pickup button.

l

Line pickup button lamp lights steadily.

Pick up the handset.

l

Dial tone is heard.

Depress the

FWDTo feature button or dial the

El

Call Forwarding - Secretarial activation code.

7-3

SATURN EPABX JR-DYAD User Instructions

A30808-X5051-C150-l-0919

Issue 1, June 1985

l

Confirmation tone is heard indicating that the Call Forwarding - Secretarial feature is active.

NOTE:

If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

5. Hang up.

As a reminder that call forwarding is in effect, each time a call is forwarded, one short burst of alerting tone is heard from your JR-DYAD.

The party at the forwarded-to extension is allowed to call your extension without being forwarded. Further, the party at the forwarded-to extension may transfer a call back to your extension or leave a message waiting indication (if message waiting capability is provided).

You may continue to originate calls while Call Forwarding -

Secretarial is in effect. Automatic callbacks from the activa-

tion of features such as Internal Call Queuing - Callback and

Outgoing Call Queuing - Callback, and station recalls are not. forwarded.

b. To cancel Call Forwarding - Secretarial:

1. Select and depress the line pickup button from which Call Forwarding - Secretarial was activated.

l

Line pickup button lamp lights steadily.

2. Pick up the handset.

l

Dial tone is heard.

3. Dial the call forwarding cancellation code.

l

Confirmation tone is heard indicating that the Call Forwarding - Secretarial feature has been cancelled.

4. Hang up.

7.06 Call Forwarding -

Return. This feature allows you to transfer a forwarded-call to the extension that activated call forwarding.

To return a forwarded-call:

a. First ask the connected party to wait. b. Depress the

l

Recall dial tone is heard.

Xler

Conf

L---l

feature button.

c. Dial the Call Forwarding - Return access code.

.

Ringback tone is heard.

NOTES:

If busy tone is heard or the party does not answer, depress the Xfer Conf button to return to the held

pa% When an outside party requests to be transferred

to an extension and the extension is busy,.you may invoke the Internal Call Queuing - Standby feature. This feature allows you to camp-on to the busy extension and wait for the party to answer.

If you desire to transfer the call before the called

party answers (ringback tone must heard), hang up the handset. The held party hears ringback tone and waits for the called party to answer. If the party be-

ing transferred is an “outside” party and the called

party does not answer within a preset time the call

is automatically recalled to your JR-DYAD (three-

burst alerting tone is heard), if idle, otherwise to the

attendant. To answer/return to the held call, pick up

the handset.

d. When the party at the forwarding station answers, an-

nounce the transfer.

l

Ringback tone is removed.

e. Hang up.

l

The call is transferred to the called party.

7.07 Forced Call Forwarding. This feature allows you to forward a waiting or ringing call on your prime line extension to another preassigned SATURN extension. Waiting or ringing calls on other lines appearing at your JR-DYAD cannot

be forwarded.

To forward a waiting or ringing call: Depress the feature button.

7-4 (4 pages)

SATURN EPABX

JR-DYAD User Instructions

A30808-X5051-C150-l-B919

Issue 1, June 1985

SECTION 8.00 CALL QUEUING FEATURES

8.01 Internal Call Queuing - Callback. This feature allows

you, upon dialing a busy extension number, to enter into a

queue, hang up, and be called back when the extension be-

comes available.

a. To establish an automatic callback condition:

1. You have dialed a busy extension and busy tone is heard.

2. Do not hang up. Listen to busy tone until busy tone changes to a steady low tone (approximately 5 seconds). Steady low tone is confirmation that you

have invoked callback queuing.

3. Hang up.

You may originate or receive other calls while waiting for the callback; however, the callback sequence does not take place

until both your extension and the previously dialed extension

are idle at the same time. Only one callback request (Internal or Outgoing Call Queu-

ing - Callback) is allowed at any one time. If a second callback is initiated, the original callback is automatically cancelled.

4. When both the called extension and your extension become idle:

l

Three-burst alerting tone is heard.

NOTE: If you do not answer the callback attempt within ap-

proximately 18 seconds, callback queuing is automatically cancelled.

5. Pick up the handset.

NOTE:

On some telephones, Internal Call Queuing - Standby is activated on an automatic originating or auto-

matic terminating basis. If your JR-DYAD is assigned the automatic originating option or the called party’s telephone is assigned the automatic terminating option, ignore.the remainder of this procedure. When special ringback tone is heard simply wait for the

called party to answer.

2.

Do not hang up. Listen to busy tone until it changes to a steady low kone (approximately 5 seconds).

NOTE:

Steady low tone is confirmation that callback queu-

ing can be invoked, if desired, by hanging up. Refer to the feature, “Internal Call Queuing Callback.”

3.

Again, do not hang up. Wait until steady low tone

changes to special ringback tone (approximately 5 seconds more). This is confirmation that you have been placed in the standby queuing mode.

l

The called party hears ‘call waiting tone.

4.

Wait until the called party answers the waiting call.

NOTE:

You may convert from standby queuing to callback queuing, any time, by hanging up. Refer to the feature, “Internal Call Queuing - Callback.”

When the called party answers, you may begin to

5. talk.

8.03 Outgoing Call Queuing - Callback. This feature allows you, upon dialing a busy outgoing trunk group, to enter into a queue, hang up, and be called back when a trunk becomes

available.

l

Ringback tone is heard.

l

Called extension rings.

6. When the called party answers, you may begin to talk.

b. To cancel an automatic callback:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the automatic callback cancellation code.

l

Confirmation tone is heard, indicating the cancellation of the callback.

3. Hang up.

8.02 Internal Call Queuing - Standby. This feature allows you, upon dialing a busy extension, to enter into a queue and wait for the called party to answer. While in the standby queue, you hear special ringback tone and the called party hears call waiting tone.

a. To establish a standby queuing condition:

1. You have dialed a busy extension and busy or special ringback tone is heard.

This feature applies to direct trunk group access only. For

Least Cost Routing (LCR) access, refer to the feature, “Least Cost Routing.”

a. To activate Outgoing Call Queuing - Callback:

You have dialed a trunk group access code (e.g.,

1. “9’: “82’: “83’: etc.) and encountered busy tone.

2. Do not hang up. Listen to busy tone until you hear steady low tone (approximately 5 seconds). Steady

low tone is confirmation that you have invoked call-

back queuing.

3. Hang up.

You can originate or receive calls while callback queuing is active. When a trunk becomes available and your JR-DYAD

is idle, a callback is attempted.

Only one callback request (Internal or Outgoing Call Queu-

ing - Callback) is allowed at any one time. If a second automatic callback is initiated, the original callback is automatically

cancelled.

4. When a trunk becomes available:

l

Three-burst alerting tone is heard.

8-l

SATURN EPABX JR-DYAD User Instructions

A30808-X5051-C150-l-B919

Issue 1, June 1985

NOTE:

If you do not answer the callback attempt within approximately 18 seconds, callback queuing is automatically cancelled.

5. Pick up the handset.

l

Dial tone is heard.

6. Complete dialing the desired number (do not redial the trunk group access code).

b. To cancel an automatic callback:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the automatic callback cancellation code.

l

Confirmation tone is heard, indicating the cancellation of the callback.

3. Hang up.

8.04 Outgoing Call Queuing - Standby. This feature allows you, upon dialing a busy outgoing trunk group, to enter into a queue and wait for a trunk to become available.

This feature applies to direct trunk group access only. For Least Cost Routing (LCR) access, refer to the feature, “Least Cost Routing.”

a. To activate Outgoing Call Queuing - Standby:

1. You have dialed a trunk group access code (e.g., “9’: “82’: “83”, etc.) and encountered busy tone.

2. Do not hang up. Listen to busy tone until you hear steady low-tone (approximately 5 seconds).

NOTE:

Steady low tone is confirmation that callback queuing can be invoked, if desired, by hanging up. Refer to the feature, “Outgoing Call Queuing Callback.”

3.

Again, do not hang up. Wait until steady low tone changes to silence, or music if provided (approxi-

mately 5 seconds more). This is confirmation that

Eid;ave been placed in the standby queuing

4.

Continue to listen to silence (or music) until a trunk

becomes available.

l

Dial tone is heard when a trunk becomes

available.

NOTE:

You may convert from standby queuing to callback queuing, any time, by hanging up. Refer to the feature, “Outgoing Call Queuing - Callback.”

5.

Upon hearing dial tone, complete dialing the

desired number (do not redial the trunk group access code).

8-2 (2 pages)

SATURN EPABX JR-DYAD User Instructions

SECTION 9.00 CALL PICKUP -FEATURES

9.01 Call Pickup - Directed. This feature allows you to answer an incoming call that is ringing at another telephone.

a. To answer a call ringing at another telephone:

1. Select and depress the appropriate line pickup button.

l

Line pickup button lights steadily.

2. Pick up the handset.

A30808-X5051-C150-l-B919

issue 1, June 1985

3.

Depress the C.all Pickup - Directed feature access code.

-4.

Dial the extension number of the telephone that is ringing.

l

Ringing ceases at the other telephone and you are automatically connected to the incoming

call.

l

Dial tone is heard. 5.

You may begin to-talk.

9-1 (9-2 blank)

SATURN EPABX

JR-DYAD User Instructions

A30808-X5051-C150-l-B919

Issue 1. June 1985

SECTION 10.00 DIRECT ACCESS FEATURES

10.01 Direct Station Selection. The Direct Station Selection (DSS) feature allows you to place a call to a party at a predesignated SATURN extension by depressing a dedicated feature button instead of dialing the party’s extension number.

a. To place a DSS call:

1. Determine if the extension to be called is idle (a lighted DSS lamp indicates the extension is busy and a dark lamp indicates the extension is idle).

2. Select and depress a line pickup button.

l

Line pickup lamp lights steadily.

3. Pick up the handset.

l

Dial tone is heard.

4. Depress the appropriate DSS feature button.

l

Ringback tone is heard.

l

The DSS lamp flashes.

5. When the called party answers, you may begin to talk.

10.02 Direct Trunk Group Selection.This feature allows you

to access an idle trunk in a designated trunk group by

depressing a Direct Trunk Group Selection pickup button. The busy/idle status of the trunk group is indicated by the lamp associated with the pickup button. No incoming calls can terminate on this pickup button.

a. To establish an outside call:

4. Dial the desired number.

10.03 Direct Trunk Selection. This feature allows you to originate or receive calls over a specific trunk by depressing a pickup button on your JR-DYAD. The busy/idle status of the trunk is indicated by the lamp associated with the pickup button.

a. To establish an outside call:

1. Determine if the trunk is busy or idle. The busy/idle status of the desired trunk is as follows:

(a) Direct Trunk Selection lamp dark -Trunk is idle. (b) Direct Trunk Selection lamp lighted - Trunk is

busy.

2. If the trunk is idle, depress the associated Direct Trunk Selection pickup button.

l

Direct Trunk Selection lamp lights steadily.

NOTE: If other station instruments are provided with the

same Direct Trunk Selection button, the associated lamp on their telephone remains dark unless that was the last idle trunk in the trunk group.

3. Pick up the handset.

l

Dial tone is heard.

4. Dial the desired outside number.

b. To answer an incoming call:

1. The Direct Trunk Selection lamp flashes and your JR-DYAD provides call alerting tone.

1. Determine if a trunk is available in the trunk group associated with the type of outside call to be dialed (e.g., Central Office, Florida WATS, National

WATS, etc.). The busy/idle status of the trunk group

is as follows: (a) Direct Trunk Group Selection lamp dark - At

least one trunk is idle in the trunk group.

(b) Direct Trunk Group Selection lamp lighted - All

trunks in the trunk group are busy.

2. If a trunk is available, depress the associated Direct Trunk Group Selection pickup button.

l

The associated Direct Trunk Group Selection

lamp momentarily lights steadily and remains lighted if all trunks in the trunk group are busy.

NOTE:

If other station instruments are provided with the same Direct Trunk Group Selection button, the associated lamp on their telephone remains dark unless that was the last idle trunk in the trunk group.

3. Pick up the handset.

l

Dial tone is heard.

2. Depress the associated Direct Trunk Selection pickup button.

l

The Direct Trunk Selection lamp lights steadily.

3. Pick up the handset.

4. You may begin to talk.

10.04 Station-Defined Direct Dial. This feature allows you

to depress a dedicated feature button and have the SATURN

System automatically dial the telephone number (inside or outside number) assigned to that button. One or more of these feature buttons may be assigned to your JR-DYAD. Each button is assigned to a telephone number in SATURN EPABX memory.

On some JR-DYADs, the destination number may be changed by using the Speed Calling - Individual feature. At these stations, the destination number is indexed to one of the speed calling codes (O-9). To change the destination number associated with the speed calling code, refer to the operating instructions of the Speed Calling - Individual feature.

a. To initiate a call to the stored number:

1. Select and depress the appropriate line pickup button.

10-l

SATURN EPABX

JR-DYAD User Instructions

A30808-X5051-C150-l-B919

issue 1, June 1985

. The associated line pickup lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

3. Depress the

l Ringback tone is heard.

I

DIAL

feature button.

4. When the called party answers, you may start talking.

10-2 (2 pages)

SATURN EPABX

JR-DYAD User Instructions

A30808-X5051-C150-i-B919

Issue 1, June 1985

SECTION 11.00 INTERCOM FEATURES

11.01 Automatic Intercom. This feature allows you to place an intercom call to another predetermined JR-DYAD or DYAD. This feature overrides the Do Not Disturb feature and Call Forwarding features, if active at the called JR-DYAD.

a. To place an Automatic Intercom call:

1. Depress the

l

The ICOM lamp lights steadily.

ICOM

I.

pickup button.

2. Pick up the handset.

l

Ringback tone is heard.

3. When the called party answers, you may begin to talk.

b. To answer an Automatic Intercom call:

1. Your ICOM lamp flashes and you receive three-

burst alerting tone.

ICOM

2. Depress the

l

The ICOM lamp lights steadily.

I

pickup button.

3. Pick up the handset.

l

Three-burst alerting tone ceases.

l

You are connected to the calling party.

tercom group. This feature overrides the Do Not Disturb feature and Call Forwarding features, if active at the called JR-DYAD.

a. To place an Executive Intercom call:

Depress the s,AFy pickup button.

l

‘I

The ICOM DIAL lamp lights steadily.

Pick up the handset.

l

Dial tone is heard.

Dial the single-digit code that corresponds to the desired party.

l

Ringback tone is heard.

When the called party answers, you may begin to talk.

b. To answer an Executive Intercom call:

1. Your ICOM DIAL lamp flashes and you receive three-burst alerting tone.

2. Depress the s,dfT pickup button.

l

The ICOM lamp lights steadily.

I

3. Pick up the handset.

4. You may begin to talk.

11.02 Executive Intercom. This feature allows you to place a call to another JR-DYAD within a prearranged executive in-

l

Three-burst alerting tone ceases.

l

You are connected to the calling party.

4. You may begin to talk.

11-l (11-2 blank)

SATURN EPABX JR-DYAD User Instructions

A30808-X5051-C150-l-B919

Issue 1, June 1985

SECTION 12.00 PRIVACY FEATURES

12.01 Executive Override. This feature allows you, upon encountering busy tone, to enter into the existing conversation for the intended purpose of announcing a high priority or emergency call. Before the override occurs, a warning tone is heard by the two conversing parties, alerting them of the

impending override.

a. To override a busy call using the Executive Override

feature button:

1. While listening to busy tone, depress the feature button.

l

Executive Override tone is heard, followed by

I

OVER

RIDE

the connection to the existing conversation.

l

OVER RIDE lamp lights steadily.

2. You may begin to talk.

NOTE: The Busy Override injection tone is heard repeat-

edly every 8 to 20 seconds after overriding a call in progress.

b. To override a busy call using the Executive Override

feature access code:

1. While listening to busy tone, or special ringback tone, depress the

l

Recall dial tone is heard.

El

Xler

feature button.

Conf

2. Dial the Executive Override feature access code.

l

Executive Override tone is heard, followed by the connection to the existing conversation.

NOTE: Reorder tone is heard if the connection is denied

(e.g, the telephone is assigned Data Line Security or Executive Override Security.

3. You may begin to talk.

NOTE: The Busy Override injection tone is heard repeat-

edly every 8 to 20 seconds after overriding a call

in progress.

12.02 Executive Override - Automatic. This feature allows you to camp-on to a busy extension and automatically break into the existing conversation if the called party does not answer your waiting call within a predetermined period of time.

NOTE: The Busy Override injection tone is heard repeat-

edly every 8 to 20 seconds after overriding a call in progress.

12.03 Do Not Disturb. This feature allows you to make your JR-DYAD busy to all incoming calls whenever you desire not to be disturbed.

Activation of Do Not Disturb by using the DND feature button will “busy out” your prime line extension only. For all nonprime lines appearing on your;lR-DYAD, incoming calls will cause the lamp of the associated line pickup button to flash; however, alerting tone will be inhibited.

Activation of Do Not Disturb can be performed on any line appearing at your JR-DYAD (including your prime line) by di-

aling the Do Not Disturb feature activation code, if allowed by the line’s class of service.

To activate Do Not Disturb using the DND feature button:

a. To make your JR-DYAD busy to incoming calls:

Depress the II feature button. (The button

may be depressed while you’re busy on a call or when the JR-DYAD is idle.)

l

DND lamp lights steadily indicating that the Do Not Disturb feature is activated.

Hang up, if off-hook.

You can originate calls while Do Not Disturb is in effect;

however, other calls cannot wait on the associated line. Intercom calls are not affected by activation of the feature. Messages may also wait at your JR-DYAD.

Each time you pick up the handset, recall dial tone is heard as a reminder that your JR-DYAD has Do Not Disturb ac-

tivated.

b. To reestablish normal operation of your JR-DYAD:

1. Depress the DND I feature button. (The

button

may be depressed while you’re busy on a call or

when the JR-DYAD is idle.)

l

DND lamp extinguishes indicating that the Do Not Disturb feature is deactivated.

a. To activate Executive Override - Automatic:

1. While listening to busy tone or special ringback tone, wait for the called party to answer.

2. If the called party does not answer your waiting call within a predetermined time, the override occurs automatically.

l

Executive Override tone is heard followed by

the connection to the existing conversation.

3. You may begin to talk.

2. Hang up, if off-hook.

To activate Do Not Disturb using the Do Not Disturb feature

access code:

a. To make your JR-DYAD busy to incoming calls:

1. Select and depress the appropriate line pickup button.

l

Line pickup button lamp lights steadily.

2. Pick up the handset.

12-1

SATURN EPABX

JR-DYAD User Instructions

A30808-X5051-C150-l-B919

Issue 1, June 1985

l

Dial tone is heard.

3. Dial the Do Not Disturb feature activation code.

l

Confirmation tone is heard.

l

Your JR-DYAD is now made busy to incoming calls on the prime line only. Audible tone alert-

ing will be inhibited on all other lines appearing on your JR-DYAD.

4. Hang up.

You can originate calls while Do Not Disturb is in effect; however, other calls cannot wait on the associated line. Intercom calls are not affected by activation of the feature. Messages may also wait at your JR-DYAD.

Each time you pick up the handset, recall dial tone is heard as a reminder that your JR-DYAD has Do Not Disturb activated.

b. To reestablish normal operation of your JR-DYAD:

1. Pick up the handset.

l

Recall dial tone is heard indicating Do Not Dis-

turb is in effect.

2. Dial the Do Not Disturb cancellation .code.

l

Confirmation tone is heard indicating cancel-

lation of the Do Not Disturb feature.

3. Hang up.

12.04 Call Privacy. Activation of the Call Privacy feature on a specific line prevents all other parties from bridging on that line. This feature may be assigned to your JR-DYAD on an automatic activating and manual activating basis. If your JRDYAD is assigned the automatic activating option, each time

you receive or place a call, Call Privacy is automatically activated.

For JR-DYADs assigned the automatic activation option:

until the call is disconnected.)

A third party can now bridge on the line by depress-

ing the associated line pickup button.

Call Privacy may be reactivated by depressing the

PRIV

I

feature button.

For JR-DYADs assigned the manual activation option:

a.

To activate Call Privacy: Depress the

PRIV feature button. (The button can

I

be depressed while you’re busy on a call or’when the

JR-DYAD is idle.)

PRIV lamp lights steadily, indicating Call Privacy is active.

NOTE:

Any party attempting to bridge on the line receives

busy tone. If a party has already bridged on the line, the bridged party is disconnected from the call and busy tone is heard.

b. To deactivate Call Privacy:

Depress the

I

PRIV

feature button. (The button can

be depressed while you’re busy on a call or when the

JR-DYAD is idle.)

l

PRIV lamp extinguishes, indicating Call Privacy is

deactivated.

12.05 Station Ringer Cutoff. This feature allows you to disable the audible alerting device in your JR-DYAD. When disabled, the only indication that you receive of an alerting call is the pickup button’s flashing lamp.

a. To disable the audible alert tone:

feature button, at any time.

a. To deactivate Call Privacy:

While in an established conversation, depress the

PRIV feature button.

I

l

PRIV lamp extinguishes indicating Call Privacy is

deactivated. (The PRIV lamp remains extinguished

12-2 (2 pages)

l

RINGER OFF lamp lights steadily.

b. To enable the audible alert tone:

feature button, at any time.

l

RINGER OFF lamp extinguishes.

SATURN EPABX A30808-X5051-C150-l-B919

JR-DYAD User Instructions Issue 1. June 1985

SECTION 13.00 SPEED CALLING FEATURES

13.01 Saved Number Redial. This feature allows you to store, into system memory, a telephone number that you have just

dialed by depressing a feature button and have this number

automatically redialed at a later time by depressing the same feature button. Only one number can be stored at a time from your JR-DYAD.

a. To store a number:

Upon dialing a do-not-answer (ringback tone is heard)

or busy (busy tone is heard) number, or while estab-

lished in conversation with a called party, depress the

feature button to store the just-dialed

SAVE

NO

I

l

number.

SAVE NO lamp lights steadily. After you hang up, the SAVE NO lamp extinguishes; however, the number is stored in memory.

NOTE: The number is saved regardless of whether the

called party answers or is busy.

b. To initiate a call to the party associated with the stored

number:

1. Select and depress the appropriate line pickup button.

l

The associated line pickup lamp lights steadily.

2. Pick up the handset.

l

Dial tone is heard.

3. Depress the NO I feature button.

l

SAVE NO lamp lights steadily during system di-

SAVE

aling, then extinguishes.

l

Ringback tone is heard.

4. When the called party answers, you may begin to talk.

13.02 Speed Calling - Individual. This feature allows you to establish a personal speed call list of up to IO frequentlycalled telephone numbers. Each number (up to a maximum of 18 digits. and internal or external to the SATURN System) is assicmed a one-digit code (0 to 9) and programmed into SATURN

memory from your telephone.

a. To

store or change speed calling numbers:

1.

Pick up the handset.

l

Dial tone is heard.

2.

Dial the Speed Calling store/change code.

3.

Dial the Speed Call code (0 to 9) for the number

to be stored or changed.

4.

Dial the desired telephone number corresponding

to the speed calling code. Be sure to enter the com-

plete number including any prefix digits (e.g.,

9-l-800-342-8300).

NOTES: After dialing the telephone number, you can expe-

dite receiving confirmation tone by depressing the

# key. The destination may be a number that requires sup-

plemental dialing.

5. Hang up.

b. To place a Speed Call:

1. Select and depress the appropriate line pickup button.

l

The associated line pickup lamp lights steadily.

2. Pick up the handset.

l

Dial tone is heard.

3. Depress the I ‘rikD feature button or dial the Speed Calling - Individual feature access code.

l

SPEED IND lamp lights steadily.

Dial the one-digit speed calling code correspond-

4. ing to the desired telephone destination number.

l

SPEED IND lamp extinguishes.

5. When the called party answers, you may begin to

talk.

13.03 Speed Calling - Group. This feature allows you to place speed calls to frequently-called destinations. The destination numbers (normally outside telephone numbers) are stored in

SATURN EPABX memory, along with a two-digit code associated with each number. These codes are normally listed in your company’s telephone directory.

.a. To place a speed call:

1. Select and depress the appropriate line pickup button.

l

The associated line pickup lamp lights steadily.

2.

Pick up the handset. . Dial tone is heard.

3. feature button or dial the Speed Calling - Group feature access code.

l

SPEED GRP lamp lights steadily.

NOTE:

in SATURN Systems using only one speed calling

group, the SPEED SYSTEM feature button is used.

4.

Dial the two-digit code corresponding to the desired

telephone number.

l

SPEED GRP lamp extinguishes after system dialing.

l

Ringback tone is heard.

l

Confirmation tone is heard.

5. When the called party answers, you may begin to talk.

13-l 113-2 blank)

SATURN EPABX

JR-DYAD User instructions

A30808-X5051-C150-l-B919

issue 1, June 1985

SECTION 14.00 ADDITIONAL FEATURES

14.01 Least Cost Routing. The Least Cost Routing (LCR) fea-

ture is used in some SATURN EPABX Systems to route out-

going (trunk) calls over the least costly route available at the

time of call placement.

a. To place an outside call:

1. Select and depress the appropriate line pickup button.

l

Line pickup button lamp lights steadily.

2. Pick up the handset.

l

Dial tone is heard.

3. Dial the LCR access code. (Optional for some systems.)

l

Dial tone is heard.

4. Dial the outside destination number.

l

Confirmation tone (three bursts of tone) is heard, indicating that the dialed number has

been accepted and a route has been found.

l

The SATURN System then dials the destination number. Ringback tone is heard if the destination number is idle. Busy tone is heard if the destination number is busy.

NOTES: If route advance tone (one short burst of tone) is

heard immediately after dialing the destination num-

ber, wait until you hear confirmation tone. Route advance tone indicates that the SATURN System has accepted the dialed number and is searching for an

idle route. Additional route advance tones may be heard as the SATURN System searches for alter-

nate routes to your destination.

If expensive facility tone (one long burst of tone) is

heard, the SATURN System has found a more expensive route. If you desire not to place the call via a more expensive route, hang up.

If a route is not found within a preset period of time, the SATURN System provides a steady burst of low tone (if Callback Queuing is assigned) to indicate that Callback Queuing has been invoked. Callback Queuing allows you to hang up and be called back (three bursts of alerting tone is heard) when a route becomes available.

To answer the callback, pick up the handset, listen for confirmation tone followed by ringback tone. When the called party answers, you may begin to talk.

If you do not answer the callback attempt within approximately 18 seconds, the callback is temporarily cancelled. Additional callbacks (maximum of nine) will be attempted by the system every five minutes.

5. When the called party answers, you may begin to talk.

b. To cancel callback queuing:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the automatic callback cancellation code.

l

Confirmation tone is heard indicating the cancellation of the callback.

3. Hang up. _

14.02 SMDR Account Codes. Account codes are used with Station Message Detail Recording (SMDR) or preselected incoming and outgoing trunk calls. Two types of account codes are used: standard (or default) account codes and special account codes. Default account codes are assigned to stations and trunks and are automatically activated when you originate or receive a call over one of these groups. Special account codes must be entered from your telephone to complete an otherwise restricted outgoing call.

a. After dialing a trunk access code (e.g., “9” for outside)

or an LCR access code, if you hear recall dial tone, enter a valid account code.

l

Dial tone is heard.

NOTE: The account code must be entered within a preset

period of time or else the trunk is released and reorder tone is heard.

b. Complete the call by dialing the desired destination

number. (Do not redial the trunk.)

14.03 I-Use Indication. For JR-DYADs provided with multi-

ple lines, this feature is useful in determining which line the

user is presently using when other lines and features are in use.

To activate, depress the

l

All button lamps momentarily go dark for ap-

proximately

I-USE feature button.

I

1%

seconds with the exception of

the lamp corresponding to the line which you

are using.

14.04 Call Tracing. This feature allows you to have a connected call’s data recorded on the SMDR printer. The SMDR printer prints out the calling party’s extension number (if an

internal call) or the incoming trunk and trunk group number (if an external call), the called number, the date and time of the call, and a special character on the SMDR report that the call was traced.

a. To trace a call:

1. While connected to a call, depress the button.

l

Recall dial tone is heard.

l

The call is placed on Consultation Hold.

Xler

Coof

I

2. Dial the Call Tracing feature access code.

14-l

SATURN EPABX

JR-DYAD User instructions

A30808-X5051-C150-l-B919

Issue 1, June 1985

l Confirmation tone is heard indicating the call’s

data has been recorded.

l You are automatically reconnected to the call.

NOTE:

Reorder tone is heard if your phone is not allowed

to activate this feature.

3. Hang up or continue talking to the other party.

14.05 Message Waiting. This feature allows you to send a message waiting indication to a party at another extension.

This feature also provides a means for you to respond to a

received message or cancel a sent message.

a. To activate Message Waiting after dialing a do-not-

answer or busy extension:

1.

While listening to ringback tone or busy tone,

MSG

depress the

xfer

calf

I

l MSG SET lamp lights momentarily, then extin-

El button and dial the message set activation code.

feature button or depress the

SET

guishes.

l Confirmation tone is heard. l Message waiting indication is provided at the

called telephone.

NOTES:

If the called telephone is unable to accept any more messages (maximum of four), busy tone is heard.

If the called telephone does not have the capability

to receive message waiting indications, reorder tone

is heard.

2.

Hang up.

b. To activate Message Waiting without first attempting to

call the other party:

1. Select and depress the appropriate line pickup button.

l Line pickup lamp lights steadily.

2. Pick up the handset.

l Dial tone is heard.

MSG

3. Depress the sET

I

feature button or dial the

message waiting activation code.

l MSG SET lamp lights steadily.

4. Dial the extension number of the party to whom you wish to leave a message waiting indication.

l Confirmation tone is heard.

NOTES:

If the called telephone is unable to accept any more messages (maximum of four), busy tone is heard.

If the called telephone does not have the capability

to receive message waiting indications, reorder tone

is heard.

l MSG SET lamp extinguishes.

c. To respond to a message waiting at your JR-DYAD:

The MSG CALL BK lamp flashes. Select and depress the prime line pickup button.

l -Line pickup lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Depress the $fr& I feature button or dial the Message Waiting - Automatic Callback access code.

l The SATURN System automatically dials the ex-

tension number of the party that sent the message.

l Ringback tone is heard.

NOTE: If busy tone is heard, the extension is busy; try initiat-

ing the callback at a later time.

d. To cancel a message you sent to another telephone:

Select and depress the appropriate line pickup button.

l Line pickup button lamp lights steadily.

Pick up the handset.

l Dial tone is heard.

Dial the Message Waiting - Sent cancellation code,

or depress the ,$& feature button.

l MSG CANCEL lamp lights steadily.

I

Dial the extension number to which the message was

sent.

l MSG CANCEL lamp extinguishes. l Confirmation tone is heard.

NOTE: Reorder tone is heard instead of confirmation tone if

an invalid access code is dialed or the message was already cancelled at the called telephone.

5.. Hang up.

e. To cancel a message that is waiting at your JR-DYAD:

1. Depress the ,-$~-&

I

feature button or dial the

Message Waiting - Received cancellation code.

l MSG CALL BK lamp extinguishes if no other

messages exist.

14.06 Stop Hunt. This feature allows a sequential hunt group

to be temporarily reduced in size. This feature also allows a UCD

member to be temporarily removed from a UCD hunt group.

a. For sequential hunt groups.

. .

14-2

5. Hang up.

1. To shorten the sequential hunt group:

SATURN EPABX JR-DYAD User Instructions

A30808-X5051-C150-l-8919

Issue 1. June 1985

a) Dial the Stop Hunt activation code from the ex-

tension in the hunt group at which all succeed-

ing extensions are to be excluded from the hunting list. For example: if the hunt sequence includes extensions 234-235-238-237-238-239 and you want to exclude extensions 238 and 239,

dial the Stop Hunt access code from extension

237. Confirmation tone is heard indicating the suc-

l

cessful activation of the Stop Hunt feature.

b) Hang up.

2. To return the hunt group to full size: a) Dial the Stop Hunt Cancellation code from the

extension that activated Stop Hunt.

Confirmation tone is heard indicating the suc-

l

cessful cancellation of the Stop Hunt feature.

b) Hang up.

b. For UCD hunt groups.

1. To remove a member from a UCD hunt group: a) Dial the Stop Hunt activation code from the ex-

tension to be removed from the UCD hunt group.

Confirmation tone is heard indicating the suc-

l

cessful activation of the Stop Hunt feature.

b) Hang up.

2. To add a member back to a UCD hunt group: a) Dial the Stop Hunt Cancellation code from the

extension that was previously removed from the hunt group.

l

Confirmation tone is heard indicating the successful cancellation of the Stop Hunt feature.

b) Hang up.

14.07 Mobile Authorization Codes. This feature allows you to place a call from a telephone that otherwise would be restricted by its class of service. An authorization code, which is assigned to a class of service with its own restrictions, must be dialed.

a. To override a call restriction:

1. Select and depress the appropriate line pickup button.

l

Line pickup lamp lights steadily.

2. Pick up the handset.

l

Dial tone is heard.

3. Dial the mobile authorization access code.

4. Dial an authorization code.

l

Recall dial tone is heard indicating that the class of service assigned to the dialed authorization code is now in effect.

NOTE:

Intercept tone is heard if an invalid authorization code is dialed.

5. Place the call previously restricted.

NOTE: If you are still restricted from placing the call, the class

of. service assigned to the dialed authorization code may not allow it.

After you have completed the call and hang up, the class of service defined by the authorization code is removed and the telephone’s original class of service is in effect.

14.08 Universal Night Answer - Zoned. This feature allows you to answer incoming calls ringing the night bell(s) when the SATURN EPABX System is in the night service mode.

a. To answer an incoming call:

1. You hear the night bell(s) ringing.

2. Select and depress the appropriate line pickup button.

l

Line pickup lamp lights steadily.

3. Pick up the handset. 9 Dial tone is heard.

4. Depress the

UNA

I

feature button or dial the

appropriate Universal Night Answer access code.

l

A talking connection is established between you and the incoming party.

NOTES: If reorder tone is heard, the night call already has been

answered. If intercept tone is heard, you are not allowed to answer incoming night calls from your

JR-DYAD.

In some SATURN Systems, multiple night answering zones are provided. In these systems, depress the associated UNA ZONE feature button or dial the associated Universal Night Answering - Zoned access code (1 to 4).

5. You may begin to talk.

14.09 Voice Paging Access - Zoned and Area. This feature allows you to page another party over the loudspeaker system.

a. To page a party:

Select and depress the appropriate line pickup button.

l

Line pickup lamp lights steadily. Pick up the handset. . Dial tone is heard. Depress the

I

PAGE

feature button or dial the

associated Voice Paging access code.

NOTE:

In some SATURN Systems, multiple Voice Paging zones are provided. In these systems, depress the associated PAGE ZONE feature button or dial the associated Universal Night Answer - Zoned access code

(1 to 4).

14-3

SATURN EPABX

JR-DYAD User Instructions

A30808-X5051-C150-l-B919

Issue 1, June 1985

Table 14.00 Feature Access Codes and Button Labels

FEATURE

HOLD FEATURES

Consultation Hold Call Hold Call Hold - Flip-Flop (Broker) Call Park

Manual Hold .............................................

Exclusive Hold

CALL TRANSFER FEATURES

CallTransfer ..............................................

Call Transfer to Attendant ...................................

CONFERENCE FEATURES

Add-On Conference ........................................

BridgeCall ...............................................

Meet-Me Conference Station Controlled Conference

To access conference To remove any conferee. To remove last conferee.

.................................................

.........................................

..................................

............................................

.......................................

....................................

..................................

ACCESS CODE

none

-

none none

none Xfer Conf none

none

___

BUTTON LABEL

Xfer Conf

PARK PRIV SPLIT none Hold HOLD EXCEL

XFER “0”

Xfer Conf (Note 1) MEET ME

none none none

CALL FORWARDING FEATURES

Call Forwarding - All Calls

To activate

To cancel ..............................................

Call Forwarding to Public Network

To activate

To cancel ..............................................

Call Forwarding - Busy Lines

To activate .............................................

To cancel ..............................................

Call Forwarding - No Answer

To activate .............................................

To cancel ..............................................

Call Forwarding - Secretarial

To activate .............................................

To cancel ..............................................

Call Forwarding - Return Forced Call Forwarding

Note 1: Activate by depressing the associated busy line pickup button.

.............................................

...................................

.....................................

____

___ ___

none

FWD ALL FWD ALL

none none

FWD BUSY FWD BUSY

FWD NO ANS FWD NO ANS

FWDTC FWDTO none FWD FORCE

14-4

SATURN EPABX A30808-X5051-C150-l-B919 JR-DYAD User instructions

Table 14.00 Feature Access Codes and Button Labels (Continued)

Issue 1, June 1985

FEATURE

9LL QUEUING FEATURES

Internal Call Queuing - Callback

To cancel callback Internal Call Queuing - Standby. Outgoing Call Queuing - Callback

To cancel callback .......................................

Outgoing Call Queuing - Standby ............................

9LL PICKUP FEATURES

Call Pickup - Directed. .....................................

Call Pickup - Group .......................................

1RECT ACCESS FEATURES

Direct Station Selection .....................................

Direct Trunk Group Selection. ................................

Direct Trunk Selection ......................................

Direct Destination Selection. ................................. none

.......................................

.............................

ACCESS CODE

none

none _

BUTTON LABEL

none none

PICKUP DIR Group Pickup

(Note 2) (Note 2) (Note 2) DIAL __

TERCOM FEATURES

Automatic Intercom ........................................ none

Executive Intercom ........................................ none ICOM DIAL -

3IVACY FEATURES

Executive Override .........................................

Executive Override - Automatic ..............................

.

Do Not Disturb

To activate .............................................

To cancel ..............................................

Call Privacy.. ............................................

Station Ringer Cutoff .......................................

‘EED CALLING FEATURES

Last Number Redial

Saved Number Redial ......................................

Speed Dialing

To store or change. ......................................

To place a Call. .........................................

.......................................

none

none none

ICOM -

OVER RIDE none

DND DND PRIV RINGER OFF

Redial SAVE NO.

Store

Speed Dial

lte 2: Customer-defined button label.

14-5

SATURN EPABX

JR-DYAD User Instructions

Table 14.00 Feature Access Codes and Button Labels (Continued)

A30808-X5051-C150-l-B919

Issue 1, June 1985

,

.

FEATURE

SPEED CALLING FEATURES (Continued)

Speed Calling - Individual

To store or change

To place a call ..........................................

Speed Calling - Group

Group1 ...............................................

Group2.. .............................................

Group3

Group 4.. .............................................

SPECIAL CALLING FEATURES

On-Hook Dialing ...........................................

ADDITIONAL FEATURES

Least Cost Routing

To access ..............................................

To cancel callback .......................................

I-Use Indication ...........................................

SMDR Account Codes ......................................

Call Tracing ..............................................

Message Waiting

To activate .............................................

To respond

To cancel sent message ..................................

To cancel received message Mobile Authorization Codes Stop Hunt

To activate .............................................

To cancel ..............................................

Universal Night Answer

All zones ..............................................

Zone 1 ................................................

Zone 2................................:

Zone 3 ................................................

Zone 4.. ..............................................

Voice Paging Access

Zone 1 ................................................

Zone 2.. ..............................................

Zone3 .................................................

Zone 4.. ..............................................

Zone Combination .......................................

On-Hook Dialing Release,

on/off-hook for headset use

..................................................

.............................................

.......................................

...............................

................... .1 ... 1: ........

....................................

...............

ACCESS CODE BUTTON LABEL

none

SPEED IND

SPEED GRP 1 SPEED GRP 2

. SPEED GRP 3

SPEED GRP 4

none On Hook Dial

none none

none

(Note 3)

___

none

I-USE none none

MSG SET MSG CALL BK none MSG CANCEL none

none none

UNA UNA ZONE 1 UNA ZONE 2 UNA ZONE 3 UNA ZONE 4

PAGE ZONE 1

PAGE ZONE 2

PAGE ZONE 3 PAGE ZONE 4

PAGE

Hang Up

Note 3: Special account code is dialed.

14-6 (6 pages)

Siemens Practices Operation Series

A30808-X5051-C120-l-B918

Issue 1. December 1984

Issued by Office Systems Group

5500 Broken Sound Boulevard N.W. Boca Raton, Florida 33431 Siemens Communication Systems, Inc.

(305) 994-8100 l Telex: 515052

Printed in U.S.A.

Siemens Practices Operation Series

A30808-X5051-C120-l-8918

Issue 1, December 1984

0 Siemens Communication Systems, inc., 1984

Ail rights reserved

This material is Proprietary to Siemens Communication Systems, Inc. Any

unauthorized reproduction, use or disclosure of this material, or any part there-

of, is strictly prohibited. Siemens reserves the right to make changes in specifications at any time

and without notice. The information furnished by Siemens in this material is believed to be accurate and reliable. However, no responsibility is assumed by Siemens for its use.

SATURN@ is the registered trademark of Siemens Communication Systems,

Inc. for this line of equipment.

SATURN EPABX A30808-X5051-C120-l-8918 Standard Station User Instructions Issue 1. December 1984

1.03 Outside Calling. To place an outside call, pick up the handset, listen for dial tone, dial the appropriate trunk group or LCR access code (e.g., “9”), listen for dial tone again, and dial the desired directory number. Don’t forget to include the toll prefix (e.g., “1”) and/or area code (e.g., “305’7, if required.

INTRODUCTION

1.06 Call Progress Tones. The following call progress tones are used to inform you of the status of a call:

a.

Busy Tone - Normal tone heard when a called party’s telephone is busy.

b.

Busy Override Injection Tone - Single bursts of tone heard 8 to 20 seconds apart AFTER an attendant or executive overrider has intruded on the call in progress. This tone continues for the entire time the attendant or executive overrider is present on your conversation.

C.

Busy Override Tone - Three short bursts of tone heard two seconds apart BEFORE an overriding attendant intrudes on a call in progress.

Call Waiting Tone - One burst of tone heard when a

d.

SATURN EPABX telephone call is waiting to be answered or two bursts of tone heard when an outside trunk call is waiting to be answered on your telephone. This tone is repeated after 10 seconds if the waiting party is still present.

e.

Conference Tone - One burst of tone heard when a party is being added to a conference to which you are connected.

Confirmation Tone -Three rapid bursts of tone indicat-

f.

ing the action taken by you has been accepted (e.g., activation of the Internal Call Queuing - Standby feature).

If outside calls are restricted from your telephone, attendant assistance can be obtained by dialing “0” for attendants in

general or the appropriate extension number for the desired

attendant function.

1.04 Outside Calling During a Power Failure. In the event of a commercial power failure in which normal telephone service is interrupted, users with failure transfer telephones may originate outside calls. To place an outside call during a power failure, pick up the handset, depress the power failure button (if provided), listen for dial tone, and dial the outside number.

1.05 Discriminating Ringing. Several types of distinctive ringing patterns are provided so that you can distinguish between the different types of incoming calls. The ringing patterns are:

a. One-burst ringing (normal ringing) - Identifies an in-

coming call from another SATURN EPABX telephone.

b. Two-burst ringing - Identifies an incoming “outside”

call including attendant extended calls.

c. Three-burst ringing - Identifies calls initiated by the fol-

lowing:

1. Call Hold automatic recall

2. Call Transfer Security recall

3. Internal Call Queuing - Callback

4. Outgoing Call Queuing - Callback

5. Station Controlled Conference recall to conference master

Dial Tone - Normal tone heard indicating that dialing

9. can begin.

h.

Executive Override Tone - One three-second burst of tone heard BEFORE an executive overrider intrudes on a call in progress.

i.

Expensive Facility Tone - One second burst of high pitch tone heard when the SATURN System selects a more expensive route for call routing via the Least Cost

Routing (LCR) feature.

Intercept Tone - A continuous alternating low and high

j.

pitch tone indicating an invalid or unauthorized feature code or extension number was dialed.

k.

Low Tone - Steady tone heard after receiving busy tone indicating successful activation of such features as Outgoing Call Queuing - Callback and Internal Call Queuing - Callback.

I.

Recall Dial Tone - Three rapid bursts of tone followed by dial tone indicating the action taken by you has been accepted and you can now dial additional digits (e.g., for transferring a call via the Call Transfer feature).

m.

Reorder Tone - Fast busy tone indicates a network blocking condition or the activation of a feature was

not granted.

Ringback Tone - Normal tone heard when a called

n.

party’s telephone is ringing.

1-l

SATURN EPABX Standard Station User Instructions

o.

Route Advance Tone - One short burst of tone heard each time the SATURN System searches for an idle route via the LCR feature.

p. Special Ringback Tone - A tone that sounds similar

to normal ringback tone except for the distinctive low

A30808-X5051-C120-l-8918

Issue 1, December 1984

signal at the end of each tone cycle. Special ringback tone indicates you are in a waiting state for a busy telephone and is heard during activation of the following features: internal Call Queuing - Standby, Outgoing Call Queuing - Standby, and Executive Override - Automatic.

‘.

. . . .

,..I

Rotary Dial Telephone

-Handset

Hookswitch

1-2 (2 pages)

Pushbutton Tone Signaling Telephone

Figure 1.00 illustration of Industry Standard Telephones

SATURN EPABX Standard Station User Instructions

SECTION 2.00 CALL FORWARDING FEATURES

A30808-X5051-C120-1-8918

Issue 1, December 1984

2.01 Call Forwarding - All Calls. This feature allows you to have all calls terminating at your extension, forwarded to another extension or to the attendant.

a. To Forward All Incoming Calls:

Pick up the handset.

l Dial tone is heard.

Dial the Call Forwarding -All Calls activation code. Dial the extension number to which you want all

your calls forwarded.

. Confirmation tone is heard indicating Call For-

warding - All Calls is activated.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

4. Hang up.

As a reminder that call forwarding is in effect, each time a call is forwarded, one short burst of ringing is heard from your telephone.

The party at the forwarding-to extension is allowed to call your extension without being forwarded. Further, the party at the forwarding-to extension may transfer a call back to your ex-

tension or leave a message waiting indication (if message waiting capability is provided).

If a call is forwarded to a member of a hunt group that is busy,

the system hunts for the first idle member in that hunt group.

If no idle member is found, the forwarding station user can

activate the Camp-On, Call Waiting, or Automatic Callback features. A station within a hunt group that has this feature

in effect is skipped during hunting. If the station is called direct (not part of a hunt sequence) the call is forwarded as previously described.

You may continue to originate calls while Call Forwarding All Calls is in effect. Automatic callbacks from the activation

of features such as Internal Call Queuing - Callback and Out-

going Call Queuing - Callback, and station recalls are not

forwarded.

b. To Cancel Call Forwarding - All Calls:

1. Pickup the handset.

l Dial tone is heard.

2. Dial the call forwarding cancellation code.

l Confirmation tone is heard indicating Call For-

warding - All Calls is deactivated.

3. Hang up.

2.02 Call Forwarding - Busy Lines. This feature allows you

to have all calls terminating at your extension, forwarded to

another extension or to the attendant when your extension

is busy. When your extension is idle, incoming calls are com-

pleted as usual.

a. To Activate Call Forwarding - Busy Lines:

l Dial tone is heard.

Dial the Call Forwarding - Busy Lines activation code.

2.

3.

Dial the extension number to which you want the calls forwarded.

l Confirmation tone is heard indicating Call For-

warding - Busy Lines is activated.

NOTE:

If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

4. Hang up.

W’- ?n the Call Forwarding - Busy Lines feature is in effect, incoming calls will not wait (via activation of the Internal Call Queuing - Standby and lnteral Call Queueing - Callback features) on the associated line. If the forwarded-to telephone

is busy, forwarded calls will wait at the forwarded-to telephone. If a call is forwarded to a member of a hunt group that is busy,

the system hunts for the first idle member in that hunt group.

If no idle member is found, the forwarding station user can activate the Camp-On, Call Waiting, or Automatic Callback features. A station within a hunt group that has this feature

in effect is skipped during hunting. If the station is called direct (not part of a hunt sequence) the call is forwarded as previously described.

b. To Cancel Call Forwarding - Busy Lines:

1. Pick up the handset.

l Dial tone is heard.

2. Dial the call forwarding cancellation code.

l Confirmation tone is heard indicating Call

Forwarding - Busy Lines is deactivated.

3. Hang up.

2.03 Call Forwarding - No Answer. This feature allows you

to have all calls terminating at your telephone that are not

answered within a predetermined period of time (three rings,

nominal), forwarded to another telephone or to the attendant.

When your telephone is busy, call forwarding does not occur

and the usual station hunting, call waiting, and automatic call-

back arrangements (if assigned) are applied.

a. To Activate Call Forwarding - No Answer:

1. Pick up the handset.

l Dial tone is heard.

2. Dial the Call Forwarding - No Answer activation code.

3. Dial the extension number to which you want to forward all your unanswered calls.

l Confirmation tone is heard indicating Call For-

warding - No Answer is activated.

NOTE: If intercept tone or reorder tone is heard, your Call

forwarding request was not granted.

1. Pick up the handset.

4. Hang up.

2-l

SATURN EPABX Standard Station User Instructions

A30808-X5051-C120-l-B918

Issue 1, December 1984

If a call is forwarded to a member of a circular or terminal hunt group that is busy, the system hunts for the first idle member in that hunt group. If no idle member is found and the Call Forwarding - No Answer feature is in effect, the forwarding station continues to ring for another no answer interval. At the end of the time interval, the forwarding process is attempted again. If the Call Forwarding - All Calls or Call Forwarding - Busy Lines feature is in effect, the forwarding station user can ac!ivate the Camp-On, Call Waiting, or Automatic Callback features. A station within the circular hunt group that has this feature in effect is skipped during hunting. If the sta-

tion is called direct (not part of a hunt sequence) the call is

forwarded as previously described.

You may continue to originate calls while Call Forwarding -

No Answer is in effect. Automatic callbacks from the activation of features such as Outgoing Call Queuing - Callback and Internal Call Queuing - Callback, and station recalls are

not forwarded.

b. To Cancel Call Forwarding - No Answer:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the call forwarding cancellation code.

l

Confirmation tone is heard indicating Call For-

warding - No Answer is deactivated.

3. Hang up.

2.04 Call Forwarding to Public Network. This feature allows

you to have all calls terminating at your extension, forwarded to an outside telephone number.

a. To Forward All Incoming Calls:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the Call Forwarding to Public Network activation code.

3. Dial the trunk group access code (e.g., “9” for outside) and the outside number (e.g., 9948800).

0 After a short pause (approximately five se-

conds), confirmation tone is heard indicating Call Forwarding to Public Network is activated.

NOTES: If you’re using a DTMF telephone, you may expe-

dite receiving confirmation tone by depressing the

# key immediately after dialing the last digit of the

outside number. If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

4. Hang up.

As a reminder that call forwarding is in effect, each time a

call is forwarded, one short burst of ringing is heard from your

telephone.

You may continue to originate calls while call forwarding is in effect. Automatic callbacks from the activation of features

such as Outgoing Call Queuing - Callback and Internal Call

Queuing - Callback, and station recalls are not forwarded.

b. To Cancel Call Forwarding to Public Network:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the call forwarding cancellation code.

l

Confirmation tone is heard indicating Call Forwarding to Public Network is deactivated.

3. Hang up.

2.05 Call Forwarding - Secretarial. This feature allows you to have all calls terminating at your extension, forwarded to a predetermined extension (assigned by data base management).

a. To Forward All Incoming Calls to the Predetermined

Extension:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the Call Forwarding - Secretarial activation code.

l

Confirmation tone is heard indicating activation of the Call Forwarding - Secretarial feature.

NOTE: If intercept tone or reorder tone is heard, your call

forwarding request was not granted.

3. Hang up.

As a reminder that call forwarding is in effect, each time a

call is forwarded, one short burst of ringing is heard from your

telephone.

The party at the forwarding-to extension is allowed to call your extension without being forwarded. Further, the party at the forwarding-to extension may transfer a call back to your extension or leave a message waiting indication (if message waiting capability is provided).

You may continue to originate calls while Call Forwarding Secretarial is in effect. Automatic callbacks from the activation of features such as Internal Call Queueing - Callback and Outgoing Call Queueing - Callback, and station recalls are not forwarded.

b. To Cancel Forwarding of Your Calls:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the call forwarding cancellation code. 0 Confirmation tone is heard indicating the for-

warding of your calls has been cancelled.

3. Hang up.

2.06 Call Forwarding - Return. This feature allows you to

transfer a forwarded-call to the extension that activated call

forwarding.

a. To Return a Forwarded-Call:

1. First, ask the connected party to wait.

2. Momentarily depress the hookswitch.

i

’

.:

2-2

SATURN EPABX Standard Station User Instructions

l

Recall dial tone is heard.

Dial the Call Forwarding - Return access code.

3.

l

Ringback tone is heard.

NOTES:

If busy tone is heard or the party does not answer. momentarily depress the hookswitch to return to the

held party. When an outside party requests to be transferred

to an extension and the extension is busy, you may

invoke the Internal Call Queueing - Standby feature. This feature allows you to camp-on to the busy extension and wait for the party to answer.

If you desire to transfer the call before the called party answers (ringback tone must be heard), hang

A30808-X5051-C120-1-5918

Issue 1. December 1984

up the handset. The held party hears ringback tone and waits for the called party to answer. If the party being transferred is an “outside” party and the called party does not answer within a preset time (25 seconds, nominal), the call is automatically recalled to your telephone (three-burst ringing is

.heard), if idle, otherwise to the attendant. To an-

swer/return to the held call, pick up the handset.

4.

When the party at the forwarding station answers,

announce the transfer.

l

Ringback tone is removed.

5.

Hang up.

l

The call is transferred to the called party.

2-3 (2-4 blank)

SATURN EPABX Standard Station User Instructions

SECTION 3.00 CALL PICKUP FEATURES

A30808-X5051-C120-l-8918

Issue 1, December 1984

3.01 Call Pickup - Directed. This feature allows you to answer an incoming call that is ringing at another telephone.

a. To Answer a Call Ringing at Another Telephone:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the Call Pickup - Directed feature access code.

3. Dial the extension number where the call is ringing.

l

Ringing ceases at the other telephone and you are automatically connected to the incoming call.

4. You may begin to talk.

3.02 Call Pickup - Group. This feature allows you to answer an incoming call that is ringing at another telephone within your pickup group. Your pickup group consists of a group of extensions for which any ringing telephone may be answered by any member in the pickup group.

a. To Answer a Call Ringing at Another Telephone:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the Call Pickup - Group feature access code.

l

Ringing ceases at the other telephone and you are connected to the incoming call.

3. You may begin to talk.

3-l (3-2 blank)

SATURN EPAEX Standard Station User Instructions

SECTION 4.00 CALL QUEUING FEATURES

A30808-X5051-C120-l-8918

Issue 1. December 1984

4.01 Internal Call Queuing - Callback. This feature allows you, upon dialing a busy extension number, to enter into a queue, hang up, and be called back when the extension becomes available.

a. To Activate Internal Call Queuing - Callback:

1. You have dialed a busy extension and busy tone is heard.

2. Do not hang up. Listen to busy tone until busy tone changes to a steady low tone (approximately five seconds). Steady low tone is confirmation that you may invoke callback queuing.

3. Hang up.

You may originate or receive other calls while waiting for the callback however, the callback sequence does not take place until both your extension and the previously dialed extension are idle at the same time.

Only one callback request (Internal or Outgoing Call Queuing - Callback) is allowed at any one time. If a second callback is initiated, the original callback is automatically cancelled.

4. When both the called extension and your extension become idle,

l Three-burst ringing is heard.

NOTE: If you donot answer the callback attempt within ap-

proximately 18 seconds, callback queuing is automatically cancelled.

5. Pick up the handset.

l Ringback tone is heard. l Called extension rings.

6. When the called party answers, you may begin to talk.

b. To Cancel an Automatic Callback:

1. Pick up the handset.

l Dial tone is heard.

2. Dial the automatic callback cancellation code.

l Confirmation tone is heard indicating the can-

cellation of the callback.

3. Hang up.

4.02 Internal Call Queuing - Standby. This feature allows you, upon dialing a busy extension, to enter into a queue and wait for the called party to answer. While in the standby queue, you hear a special ringback tone and the called party hears a call waiting tone.

by is activated on an automatic originating or automatic terminating basis. If your telephone is assigned the automatic originating option or the called party’s telephone is assigned the automatic terminating option, ignore the remainder of this procedure; when special ringback tone is heard simply wait for the called party to answer.

2. Do not hang up. Listen to busy tone until it changes to a steady low tone (approximately five seconds).

NOTE: Steady low tone is confirmation that callback queu-

ing may be invoked, if desired, by hanging up. Refer to the feature, “Internal Call Queuing - Callback.”

Again do not hang up. Wait until steady low tone

3.

changes to a special ringback tone (approximately five seconds). This indicates standby queuing has been invoked.

l The called party hears the call waiting tone.

4.

Wait until the called party answers the waiting call.

NOTE:

You may convert from standby queuing to callback

queuing, any time, by hanging up.

5. When the called party answers, you may begin to

talk.

4.03 Outgoing Call Queuing - Callback. This feature allows you, upon dialing a busy outgoing trunk group, to enter into a queue, hang up, and be called back when a trunk becomes available.

This feature applies to direct trunk group access only. For Least Cost Routing (LCR) access, refer to the feature, “Least Cost Routing.”

a. To Activate Outgoing Call Queuing - Callback:

1. You have dialed a trunk group access code (e.g., 9, 82, 83, etc.) and encountered busy tone.

2. Do not hang up. Listen to busy tone until you hear a steady low tone (approximately five seconds). Steady low tone is confirmation that you may invoke callback queuing.

3. Hang up.

You can originate or receive calls while callback queuing is active. When a trunk becomes available and your telephone is idle, a callback is attempted.

Only one callback request (Internal or Outgoing Call Queuing - Callback) is allowed at any one time. If a second auto-

matic callback is initiated, the original callback is cancelled.

4. When a trunk becomes available,

l Three-burst ringing is heard.

a. To Activate Internal Call Queuing - Standby:

1. You have dialed a busy extension and busy tone is heard.

NOTE: On some telephones, Internal Call Queuing - Stand-

NOTE: If you do not answer the callback attempt within ap-

proximately 18 seconds, callback queuing is automatically cancelled.

5. Pick up the handset.

l Dial tone is heard.

4-1

SATURN EPABX Standard Station User Instructions

A30808-X5051-C120-1-8918

Issue 1, December 1984

6.

Complete dialing the desired number (do not dial

the trunk group access code).

b. To

Cancel an Automatic Callback:

1.

Pick up the handset.

l Dial tone is heard.

Dial the automatic callback cancellation code.

l Confirmation tone is heard indicating the can-

cellation of the callback.

Hang up.

4.04 Outgoing Call Queuing - Standby. This feature allows

you, upon dialing a busy outgoing trunk group, to enter into

a queue and wait for a trunk to become available.

This feature applies to direct trunk group access only. for

Least Cost Routing (LCR) access, refer to the feature, “Least Cost Routing.”

a. To Activate Outgoing Call Queuing - Standby:

1. You have dialed a trunk group access code (e.g., 9, 82, 83, etc.) and encountered busy tone.

2. Do not hang up. Listen to busy tone until you hear a steady low tone (approximately five seconds).

Steady low tone is confirmation that you have been

placed in the callback queuing mode.

NOTE: Steady low tone is confirmation that callback queu-

ing may be’invoked, if desired, by hanging up. Refer to the feature, “Outgoing Call Queuing - Callback.”

3. Again do not hang up. Listen to steady low tone (approximately five seconds) until you hear silence (or music, if provided). This is confirmation that you

have been placed in the standby queuing mode.

4. Continue to listen to silence (or music, if provided)

until a trunk becomes available.

l Dial tone is heard when a trunk becomes

available.

NOTE: You may convert from standby queuing to callback

queuing, anytime, by hanging up.

5. Upon hearing dial tone, complete dialing the

desired number (do not redial the trunk group ac-

cess code).

“1

.J’

-I

4-2 (2 pages)

SATURN EPABX Standard Station User Instructions

A30808-X5051-C120-l-6918

Issue 1, December 1984

SECTION 5.00 CONFERENCE

5.01 Add-On Conference. This feature allows you to add a third party (inside or outside) to your conversation.

a. To Add a Third Party:

1. First, ask the other party to wait.

2. Momentarily depress the hookswitch.

l

Recall dial tone is heard.

l

The party is placed on hold

3.

Dial the desired number of the third party.

l

Ringback tone is heard.

NOTE:

NOTES: The user that originated the conference may release

5.02 Meet-Me Conference. This feature allows you to arrange a conference of up to seven extensions or four extensions and three outside lines. Outside parties are connected to the conference by the attendant.

NOTE:

NOTES:

If busy tone is heard or the party does not answer, momentarily depress the hookswitch to return to the held call.

4. When the called party answers, inform the party of the conference.

5. Momentarily depress the hookswitch again.

l

A three-party conference is established.

the third party by momentarily depressing the hook-

switch.

When more than one outside (trunk) call is added,

transmission quality may be degraded.

6. You may begin to talk.

a. To

Establish a Meet-Me Conference:

Pick up the handset.

1.

l

Dial tone is heard.

Dial the party you want in the conference.

2.

l

Ringback tone is heard.

When the called party answers, inform the party

3. to dial the Meet-Me Conference access code at a

prearranged time. If the called party is from side” the SATURN System, inform the party to dial the SATURN attendant console and have the attendant to transfer the call to the conference by di-

aling the Meet-Me Conference access code.

More than one Meet-Me Conference bridge may be assigned in the SATURN EPABX. The last digit of the Meet-Me Conference access code represents the selected conference bridge.

4.

Hang up.

Repeat the above steps for up to seven conferees.

5. The attendant only may enter the conference as an

eighth conferee. The maximum number of outside parties allowed

“out-

FEATURES

in the conference at any one time is three (variable and assigned by data base management).

b. To Enter the Conference:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the preannounced Meet-Me Conference feature access code.

l

Conference tone is heard; all conferees hear the conference tone as you enter the con-

ference.

NOTES: Busy tone is heard if the conference is full.

When more than one outside (trunk) call is added, transmission quality may be degraded.

3. You may begin to talk.

5.03 Station Controlled Conference. This feature allows you to establish a conference of up to seven parties. As the Conference Master you can add members to the conference, re-

move members from the conference, leave the conference

to consult with a conferee privately, call the attendant, or

release from the conference and allow another conference member. to take over conference mastership.

The maximum number of parties allowed in the conference

is seven; however, the attendant can be added to the conference as an eighth party, The maximum number of outside

parties allowed in the conference at any one time is three (variable and assigned by data base management). When more

than one outside (trunk) call is added, transmission quality

may be degraded.

Establish a Conference:

a. To

Pick up the handset.

1.

l

Dial tone is heard.

Dial the Station Controlled Conference access

2. code.

l

Recall dial tone is heard.

NOTE:

Busy tone is heard if a conference circuit is not available.

3.

Dial the number of the party you want to add to

the conference.

l

Ringback tone is heard.

If the called party does not answer, is busy, or does not wish to be included in the conference, you hang up. Your phone then rings (three-burst ringing) and, upon answer, you are connected back into the conference. You may proceed adding parties to the conference by momentarily depressing the hook-

switch to leave the conference and following the above procedure beginning at Step 3.

4.

When the called party answers, Inform the party

of the conference.

must

5-l

SATURN EPABX Standard Station User Instructions

A30808-X5051-C120-l-8918

Issue 1, December 1984

0 Ringback tone is removed.

5. Momentarily depress the hookswitch,to add the party to the conference.

Q Conference tone is heard; all conferees hear

the conference tone as you and the other party enter the conference.

NOTES: If you attempt to add more than seven inside par-

ties or add more than the allowed number of outside parties into the conference. reorder tone is

heard for approximately 1% seconds, after which

you are reconnected to the “would be” conferee. To

return the conference, momentarily depress the hookswitch.

Any party can leave the conference by hanging up.

6. To add each additional party

io

the conference, momentarily depress the hookswitch and follow the above procedure beginning at Step 3.

b. To Remove Any Conferee (Extension Only) From the

Conference and Consult With the Conferee Privately:

1. Momentarily depress the hookswitch to leave the conference.

- Recall dial tone is heard.

2. Dial the Conference Member Remove code.

3. Dial the extension number of the conferee to be removed.

* You and the conferee are connected in a pri-

vate talk state.

NOTE: As the Conference Master, you have the option of

adding the party back to the conference or removing the conferree from the conference totally. To add the conferee back into the conference, momentarily depress the hookswitch; you and the conferee

reenter the conference. To remove the conferee from

the conference, hang up. Your phone then rings

(three-burst ringing) and, upon answer, you are connected back into the conference.

c. To Remove the Last Member Added to the Conference

and Consult’With the Conferee Privately:

1. Momentarily depress the hookswitch to leave the conference.

l

Recall dial tone is heard.

2. Dial the Last Member Added access code.

3. You and the conferee are connected in a private talk state.

NOTE: As the Conference Master, you have the option of

adding the party back to the conference or removing the conferee from the conference totally. To add the conferee back into the conference, momentarily depress the hookswitch; you and the conferee reenter the conference. To remove the conferee from the conference, hang up. Your phone then rings (three-burst ringing) and, upon answer, you are connected back into the conference.

d. To Transfer the Position of Conference Mastership to

Another Conferee (SATURN EPABX extension only):

1. Inform the desired conferee that you are releasing from the conference and that conference master-

ship can be gained by hookswitch flashing after you

hang up.

2. Hang up.

NOTE: The first conferee to hookflash now becomes the

Conference Master.

When all parties in the conference hang up, the confe’rence is released.

5-2 (2 pages)

SATURN EPABX Standard Station User Instructions

A30808-X5051-C120-l-6918

Issue 1, December 1984

SECTION 6.00 HOLD FEATURES

6.01 Consultation Hold. This feature allows you to place a call (inside or outside) on hold and originate another call on the same extension line.

a. To Place a Party on Hold and Originate Another Call:

1. First, ask the other party to wait.

2. Momentarily depress the hookswitch. Recall dial tone is heard.

l

The party is placed on hold.

.

NOTE:

The hookswitch must be depressed and held for a short period, normally one-half to one second, then

released. If the hookswitch is held for more than one

second, it is the equivalent to hanging up.

3. Dial the number of the desired party.

l

Ringback tone is heard.

NOTE:

If busy tone is heard or the called party does not answer, momentarily depress the hookswitch to return to the held call.

4. When the called party answers, you may begin to talk.

b. To Return to the Held Party:

1. Wait until the consulted party hangs up. You are automatically reconnected to the previ-

l

ously held party.

2. Resume your conversation.

6.02 Call Hold. This feature allows you to place any call (inside or outside) on hold and hang up without losing the call. After holding the call, you may originate or receive other calls on the same extension line and return to the held call or al-

ternate between the two calls (holding one call while speak-

ing to the other).

1.

Pick up the handset or momentarily depress the hookswitch (if connected to another call).

l

Dial tone/recall dial tone is heard.

2.

Dial the Call Hold access code.

l

You are reconnected to the previously held party and the other party, if any, is placed on hold.

3.

Resume your conversation.

6.03 Call Hold - Flip-Flop (Broker). This feature allows you, upon hearing a call waiting tone, to place the call in progress (inside or outside call) on hold and establish a connection to the waiting call. When no call is waiting, this feature allows you to place a call in progress on hold and originate another call on the same extension line. In either case, you can return to the held call or alternate between the two calls (holding one call while speaking to the other).

a. To Place a Party on Hold and Answer a Waiting Call:

1. First, ask the other party to wait.

2. Momentarily depress the hookswitch.

l

Recall dial tone is heard.

Dial the Call Hold - Flip-Flop feature access code.

3.

l

You are connected to the waiting party and the other party is placed on hold.

4. You may begin to talk.

b. To Place a Party on Hold and Originate Another Call:

1. First, ask the other party to wait.

2. Momentarily depress the hookswitch.

l

Recall dial tone is heard.

a. To Place a Party on Hold:

1.

First, ask the other party to wait.

2.

Momentarily depress the hookswitch.

Recall dial tone is heard.

l

3.

Dial the Call Hold access code.

l

NOTE:

Confirmation tone is heard.

The party is placed on “call

l

4.

Hang up.

If the held party is from “outside” the SATURN

hold.”

EPABX, you must return to the held party within a preset period of time or the call is recalled to your telephone (three-burst ringing is heard), if idle, otherwise to the attendant. To answer/return to the held call, pick up the handset.

b. To Return to a Held Call or Alternate Between Two

Calls:

NOTE:

c. To

Dial the Call Hold - Flip-Flop feature access code.

3.

l

Dial tone is heard.

. The party is placed on hold.

Dial the phone number of the desired party.

4. 9 Ringback tone is heard.

If the called party does not answer your call or the line is busy, momentarily depress the hookswitch to return to the held party.

5.

When the called party answers, you may begin to talk.

Return to a Held Party:

1.

Wait until the other party hangs up.

l

You are automatidally connected to the previously held party.

2.

Resume your conversation.

6-1

SATURN EPABX Standard Station User Instructions

A30808-X5051-C120-l-6918

issue 1, December 1984

d. To Alternate Between Two Calls:

1. Momentarily depress the hookswitch.

l

You are reconnected to the previously held party and the other party is placed on hold.

NOTE: If you hang up while a call is on hold, the call is au-

tomatically recalled to your telephone (three-burst

ringing is heard). To answer/return to the held call,

pickup the handset.

2. Resume your conversation.

6.04 Call Park. This feature allows you to place a call (inside or outside) on “system hold” (referred to as parked) and return to the parked party from the same or another SATURN EPABX telephone. The call is placed in one of ten selected park locations. A unique access code is assigned to each park location.

a. To Park an Established Call:

First, ask the other party to wait. Momentarily depress the hookswitch.

l

Recall dial tone is heard. Dial the Call Park feature access code. Dial the Call Park location code (0 to 9).

l

Confirmation tone is heard. * The call is parked at the dialed location.

NOTE:

If the dialed call park location is not available, busy tone is heard. If this situation occurs, momentarily depress the hookswitch to return to the held party and repeat the process using a different location code.

5.

Hang up..You are free to originate or receive other

calls.

NOTE:

If you park an outside call and you do not return to the party within a preset period of time, the call is automatically recalled to your telephone, if idle, otherwise to the attendant.

b. To Return to the Parked Call:

1. Pick up the handset at any non-restric!ed telephone.

. Dial tone is heard.

2. Dial the Call Park feature access code.

3. Dial the Call Park location code which was used to park the call.

l

You are connected to the parked call.

NOTE:

If reorder tone is heard, the held party has disconnected. If intercept tone is heard, the telephone is restricted from Call Park access.

4. Resume your conversation.

‘/

/’

6-2 (2 pages)

SATURN EPABX Standard Station User Instructions

A30808-X5051-C12C-1-8918

Issue 1, December 1984

SECTION 7.00 FWVACY FEATURES

7.01 Executive Override. This feature allows you, upon encountering busy tone, to enter into the existing conversation for the intended purpose of announcing a high priority or emergency call. Before the override occurs a warning tone is heard by the two conversing parties alerting them of the impending override.

a. To Override a Busy Call:

1.

While listening to busy tone, momentarily depress the hookswitch.

l

Recall dial tone is heard.

2.

Dial the Executive Override feature access code.

l

Executive Override tone is heard followed by

the connection to the existing conversation.

NOTE:

Reorder tone is heard if the connection is denied (e.g., the telephone is assigned the Data Line Security or Executive Override Security feature).

3.

You may begin to talk.

NOTE:

The Busy Override Injection tone is heard 8 to 20

seconds apart after overriding the call in progress.

7.02 Executive Override - Automatic. This feature allows you to camp-on to a busy extension and automatically break into the existing conversation if the called party does not answer your waiting call within a predetermined period of time.

Break-in does not occur if the called telephone is assigned

the Data Line Security or Executive Override Security feature.

a. To Activate Executive Override - Automatic:

1. You have dialed an extension number and special ringback tone is heard.

l

Special ringback tone indicates the extension line is busy and a call waiting tone is applied to the called party.

NOTE: If your telephone is also provided with the Internal

Call Queuing - Standby feature and a busy extension is dialed, busy tone is heard instead of special

ringback tone. You must wait until busy tone

changes to low tone (approximately five seconds)

and low tone changes to special ringback tone (approximately five seconds) before the called party’s line is camped-on (call waiting tone is applied).

2. Wait until the called party answers the waiting call.

3. If the called party does not answer your waiting call within a predetermined time,

l

Executive Override tone is heard followed by

a “break-in” to the existing conversation.

4. You may begin to talk.

NOTE: Busy Override Injection tone is heard 8 to 20 se-

conds apart after overriding the call in progress.

7.03 Do Not Disturb. This feature allows you to make your telephone busy to all incoming calls whenever you desire not to be disturbed.

a. To Make Your Telephone Busy to all Incoming Calls:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the Do Not Disturb feature activation code.

l

Confirmation tone is heard.

l

Your telephone is now made busy to all incoming calls.

3. Hang up.

You can originate calls while Do Not Disturb is in effect; however, other calls cannot wait at your telephone (e.g., individuals invoking the Internal Call Queuing - Standby feature). Message Waiting is not affected by activation of the Do

Not Disturb feature. Each time you pick up the handset recall dial tone is heard

as a reminder that your telephone is in the busy mode.

b. To Re-establish Normal Operation to Your Telephone:

Pick up the handset.

l

Recall dial tone is heard indicating Do Not Dis-

turb is in effect. Dial the Do Not Disturb cancellation code. e Confirmation tone is heard indicating cancel-

lation of the Do Not Disturb feature.

Hang up.

7-l (7-2 blank)

SATURN EPABX Standard Station User Instructions

SECTION 8.00 SPEED CALLING FEATURES

A30808-X5051-C120-l-8918

Issue 1, December 1984

8.01 Last Number Redial. This feature allows you to dial an access code and have the last phone number dialed from your telephone automatically redialed by the SATURN System. This feature is normally used after dialing a busy number or when the called party does not answer.

a. To Originate a Call to the Last Number Dialed From

Your Telephone:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the Last Number Redial feature access code.

l

The SATURN System automatically dials the

last number dialed from your telephone.

l

Ringback or busy tone is heard depending on

the on-/off-hook condition of destination station

or availability of trunks.

NOTE: The SATURN System will redial only the last valid

destination phone number. Unassigned extension numbers, partial dialed numbers, and feature access codes are not dialed.

3. When the called party answers, you may begin to talk.

8.02 Speed Calling - Group. This feature allows you to place

speed calls to frequently called destinations. The destination

numbers (normally outside telephone numbers) are stored in SATURN EPABX memory, along with a two-digit code associated with each number. These codes are normally listed in your company’s telephone directory.

a. To Place a Speed Call:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the Speed Calling - Group (1 to 4) feature ac-

cess code.

3. Dial the two-digit code corresponding to the desired

telephone number.

l

Ringback or busy tone is heard depending on the on-/off-hook condition of destination station or availability of trunks.

NOTE: If dial tone is heard instead of ringback tone, sup-

plementary dialing is required to reach the desired destination.

4. When the called party answers, you may begin to talk.

8.03 Speed Calling - Individual. This feature allows you to establish a personal speed call list of up to 10 frequently called telephone numbers. Each number (internal or external to the SATURN System) is assigned a one-digit code (0 to 9) and programmed into SATURN memory from your telephone.

a. To Store or Change Speed Calling Codes:

Pick up the handset.

1.

l

Dial tone is heard.

Dial the Speed Calling - store/change code.

2.

Dial the Speed Call code (0 to 9).

3.

Dial the desired telephone number corresponding

4.

to the Speed Calling code. Be sure to enter the complete number including any prefix digits (e.g., 9-l-800-342-8300).

l

Confirmation tone is heard.

NOTES:

For DTMF telephones, after dialing the telephone number, you can expedite receiving confirmation tone by depressing the # key.

The destination may be a number that requires supplementary dialing.

Hang up.

5.

b. To Place a Speed Call:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the Speed Calling - Individual feature access code.

3. Dial the one-digit speed calling code correspond-

ing to the desired telephone destination number.

l

Ringback or busy tone is heard depending on the on-/off-hook condition of destination station or availability of trunks.

4. When the called party answers, you may begin to talk.

8-1 (8-2 blank)

SATURN EPABX Standard Station User Instructions

SECTION 9.00 ADDITIONAL FEATURES

A30808-X5051-C120-l-8918

Issue 1. December 1984

9.01 Call Transfer. This feature allows you to transfer a call

to another destination (inside or outside party).

a. To Transfer a Call:

1.

First, ask the other party to wait.

2.

Momentarily depress the hookswitch.

l

Recall dial tone is heard.

3

Dial the desired destination number.

l

Ringback tone is heard.

NOTES:

If busy tone is heard or the other party does not answer, momentarily depress the hookswitch to return to the held party.

When an outside party requests to be transferred to an extension and the extension is busy, you may invoke the Internal Call Queuing - Standby feature. This feature allows you to camp-on to the busy extension and wait for the party to answer.

If you desire to transfer the call before the called party answers, hang up the handset. The held party hears ringback tone and waits for the called party to answer. If the party being transferred is an outside party and the called party does not answer within a preset time, the call is automatically recalled to your telephone (three-burst ringing is heard), if idle, otherwise to the attendant. To answer/return to the held call, pick up the handset.

4.

When the called party answers, announce the

transfer and hang up.

0 The call is transferred to the called party.

9.02 Call Tracing. This feature allows you to have a connected call’s data recorded on the Station Message Detail Recording (SMDR) printer. The SMDR printer prints out the calling party’s extension number (if an internal call) or the incoming trunk and trunk group number (if an external call), the called number, the date and time of the call, as well as a special character on the SMDR report that the call was traced.

a. To Trace a Call:

While connected to a call, momentarily depress the

hookswitch.

l

Recall dial tone is heard.

l

The call is placed on Consultation Hold.

Dial the Call Tracing feature access code.

l

Confirmation tone is heard indicating the call’s data has been recorded.

l

You are automatically reconnected to the call.

ture is used in some SATURN EPABX Systems to route outgoing (trunk) calls over the least costly route available at the

time of call placement.

a. To Place an Outside Call:

1.

Pick up the handset.

l

Dial tone is heard.

2. Dial the LCR access code if system is so equipped, otherwise dial the trunk access code.

l

Dial tone is heard.

Dial the outside destination number.

3.

l

Confirmation tone (three-bursts of tone) is heard indicating the dialed number has been accepted and a route has been found.

l

The SATURN System then dials the destina-

tion number. Ringback tone is heard if the destination number is idle. Busy tone is heard if

the destination number is busy.

NOTES:

If Route Advance Tone (one short burst of tone) is heard immediately after dialing the destination number, wait until you hear confirmation tone. Route Advance tone indicates that the SATURN System has accepted the dialed number and is searching for an idle route. Additional Route Advance Tones may be heard as the SATURN System searches for alternate routes to your destination.

If Expensive Facility Tone (one burst of tone) is heard immediately after hearing confirmation tone, the SATURN System has found a more expensive route. If you desire not to place the call over a more expensive route, hang up.

If a route is not found within a preset period of time, the SATURN System provides a steady burst of low tone (if Ca!lback Queuing is assigned) to indicate that Callback Queuing can be invoked, if desired. Callback Queuing allows you to hang up and be called back (three-burst ringing is heard) when a route becomes available. To answer the callback, pick up the handset, listen for confirmation tone followed by ringback tone. When the called party answers, you may begin to talk. If you do not answer the callback attempt within approximately 18 seconds, the callback is temporarily cancelled. Additional callbacks (maximum of nine) will be attempted every five minutes.

4. When the called party answers, you may begin to talk.

b. To Cancel Callback Queuing:

1. Pick up the handset.

NOTE: Reorder is heard if your telephone is not allowed

to activate this feature.

3. Hang up or continue talking to the other party.

9.03 Least Cost Routing. The Least Cost Routing (LCR) fea-

l

Dial tone is heard.

2. Dial the automatic callback cancellation code.

l

Confirmation tone is heard indicating the can-

cellation of the callback.

9-l

SATURN EPABX Standard Station User instructions

A30808-X5051-C120-l-8918

Issue 1, December 1984

3. Hang up.

9.04 Message Waiting. This feature allows you to send a message waiting indication to a party at another extension. This feature also provides a means for you to respond to the message or cancel the message.

a. To Activate Message Waiting After Dialing a Do-Not-

Answer or Busy Extension:

1. While listening to ringback tone or busy tone, momentarily depress the hookswitch.

e Recall dial tone is heard.

2. Dial the Message Waiting activation code.

l

Confirmation tone is heard.

l

The message waiting lamp flashes at the called

telephone.

NOTE:

If the called telephone is unable to accept any more

messages, busy tone is heard. If the called telephone does not have the capability to receive message waiting indications, reorder tone is heard.

3. Hang up.

b. To Activate Message Waiting Without First Attempting

to Call the Other Party:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the Message Waiting activation code.

3. Dial ihe extension number of the party you wish to leave a message waiting indication.

l

Confirmation tone is heard.

NOTE: If the called telephone is unable to accept any more

messages, busy tone is heard. If the called telephone does not have the capability to receive mes-

sage waiting indications, reorder tone is heard.

message is automatically cancelled (lamp extinguishes).

d. To Cancel a Message That is Waiting at Your

Telephone:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the Message Waiting - Received cancellation code.

l

Confirmation tone is heard.

. The message waiting lamp extinguishes if no

other message exists.

3. Hang up.

e. To Cancel a Message You Sent to Another Telephone:

Pick up the handset.

l

Dial tone is heard. Dial the Message Waiting - Sent cancellation code. Dial the extension number to which the message

was sent.

l

Confirmation tone is heard indicating that the

message is cancelled.

NOTE: Reorder tone is heard instead of confirmation tone

if an invalid access code is dialed or the message

was already cancelled at the called telephone.

4. Hang up.

9.05 Mobile Authorization Codes. This feature allows you to place a call from a telephone that otherwise would be restricted by its Class-of-Service. An authorization code which

is assigned to a Class-of-Service with its own call restrictions must be dialed.

4. Hang up.

c. To Respond to a Message at Your Telephone:

1. The message waiting lamp flashes at your telephone.

2. Pick up the handset. . Dial tone is heard.

3. Dial the Message Waiting - Automatic Callback access code.

a The SATURN System automatically dials the

extension number of the party that sent the message.

0 Ringback tone is heard.

NOTE: If busy tone is heard, the extension is busy; try in-

itiating the callback at a later time.

4. When the party answers, identify yourself and ask for the message.

a At the completion of the automatic callback, the

9-2

a. To Override a Call Restriction:

1. Pick up the handset.

l

Dial tone is heard.

2. Dial the mobile authorization access code.

3. Dial an authorization code.

l

Recall dial tone is heard indicating that the Class-of-Service assigned to the dialed authorization code is now in effect.

NOTE: Intercept tone is heard if an invalid authorization

code is dialed.

4. Place the call previously restricted.

NOTE:

If you are still restricted from placing the call, the Class-of-Service assigned to the dialed authorization code may not allow it.

After you have completed the call and hung up, the Class-of-

Service defined by the authorization code is removed and the telephone’s original Class-of-Service returns active.

1

:

SATURN EPABX Standard Station User Instructions

9.06 SMDR Account Codes. Account codes are used with SMDR on preselected incoming and outgoing trunk calls. Two types of account codes are used: standard (or default) account codes and special account codes. Default account codes are assigned to stations and trunks and are automatically activated when you originate or receive a Call over one of these groups. Special account codes must be entered from your telephone to complete an otherwise restricted outgoing call.

a. To Enter a Special Account Code:

1. After dialing a trunk access code (e.g., “9” for outside) or an LCR access code, if you hear recall dial tone, enter a valid account code.

l

Dial tone is heard.

NOTE: The account code must be entered within a preset

period of time or else the trunk is released and reorder tone is heard.

2. Complete the call by dialing the desired destination number (do not redial the trunk access code).

9.07 Stop Hunt. This feature allows a sequential hunt group to be temporarily reduced in size.

Shorten the Sequential Hunt Group:

a. To

Dial the Stop Hunt activation code from the exten-

1. sion at which all succeeding extensions are to be

excluded from the hunting list. For example, if the hunt sequence includes extensions 234-235-236237-238-239 and you want to exclude extensions 238 and 239, dial the Stop Hunt access code from extension 237.

A30808-X5051-C120-1-6918

Issue 1, December 1984

l

Confirmation tone is heard indicating successful cancellation of the Stop Hunt feature.

2. Hang up.

9.08 Universal Night Answer - Zoned. This feature allows you to answer incoming calls ringing the night bell(s) when the SATURN EPABX System is in the night service mode.

aI To Answer an Incoming Call:

1. You hear the night bell(s)

ringing.

2. Pick up the handset.

l

Dial tone is heard.

3. Dial the appropriate Universal Night Answer zone access code.

l

A talking connection is established between you and the incoming party.

NOTE: If reorder tone is heard, the night call already has

been answered. If intercept tone is heard, you are not allowed to answer incoming night calls from your

telephone.

4. You may begin to talk.

9.09 Voice Paging Access - Zoned and Area. This feature allows you to page another party over the loudspeaker system.

a. To .Page a Party:

1. Pick up the handset.

l

Dial tone is heard.

l

Confirmation tone is heard indicating the successful activation of the Stop Hunt feature.

2.

Hang up.

b. To

Return the Hunt Group to Full Size:

1.

Dial the Stop Hunt cancellation code from the ex-

tension that activated Stop Hunt.

2. Dial the appropriate Voice Paging zone, area (combination of zones), or all zones access code.

l

Confirmation tone is heard indicating connection to the loudspeaker system.

3. Speak slowly and distinctly into the handset.

4. Hang up.

9-3

SATURN EPABX Standard Station User Instructions

A30808-X5051-C120-l-5918

Issue 1, December 1984

Table 9.00 Feature Access Codes

FEATURE

CALL FORWARDING FEATURES

Call Forwarding - All Calls

To Activate

ToCancel .........................

Call Forwarding - Busy Lines

To Activate

ToCancel .........................

Call Forwarding - No Answer

To Activate

ToCancel .........................

Call Forwarding - Secretarial

To Activate. To Cancel

Call Forwarding to Public Network

To Activate.

ToCancel .........................

Call Forwarding - Return.

CALL PICKUP FEATURES

Call Pickup - Directed Call Pickup - Group.

CALL QUEUEING FEATURES

Internal Call Queuing - Callback

To Cancel Callback.

Outgoing Call Queueing - Callback

To Cancel Callback.

CONFERENCE FEATURES

Meet-Me Conference Station Controlled Conference

To Access Conference To Remove Any Conferee. To Remove Last Conferee

HOLD FEATURES

Call Hold. Call Hold - Flip-Flop (Broker) Call Park

PRIVACY FEATURES

.........................

........................

.........................

........................

..............

.................

..................

.................

..................

...............

............

...........................

...........

............................

CODE

FEATURE

SPEED CALLING FEATURES

Last Number Redial Speed Calling - Individual

To Store Or Change To Place A Call

Speed Calling - Group

Group1 ...........................

Group2 ...........................

Group3 ...........................

Group4 ...........................

ADDITIONAL FEATURES

Call Tracing. Least Cost Routing

To Access To Cancel Callback.

Message Waiting

To Activate

To Respond ........................

To Cancel Sent Message To Cancel Received Message

Stop Hunt

To Activate

To Cancel

,Universal Night Answer

All Zones

Zone1

Zone2 ............................

Zone3 ............................

Zone4 ............................

Voice Paging Access

Zone 1

Zone2 ............................

Zone 3 ............................

Zone 4 ............................

Zones 1 and 2 Zones 1 and 3 Zones 1 and 4 Zones 2 and 3 Zones 2 and 4 Zones 3 and 4 Zones 1, 2, and 3 Zones 1, 2, and 4 Zones 1, 3, and 4..

Zones 2, 3, and 4 Zones 1, 2, 3, and 4.

...........................

............................

...................

.................

....................

................

.........................

.................

.........................

.....................

..........

.....................

...................

.................

...................

................

.............

.........

.

..........

CODE

Executive Override Do Not Disturb

To Activate

ToCancel .........................

....................

.........................

SATURN EPABX Standard Station User Instructions

Table 9.01 Feature Instruction Guide

A30808-X5051-C120-l-B918

Issue

1,

December 1984

FEATURE

CALL FORWARDING - FEATURES

Call Forwarding - All Calls

- TO Forward all incoming calls:

- To cancel forwarding:

Call Forwarding - Busy Lines

- To forward incoming calls when your telephone is busy:

- To cancel forwarding:

Call Forwarding - No Answer

- To forward incoming calls not

answered at your telephone:

- To cancel forwarding:

Call Forwarding to Public Network

- To forward all incoming calls to

an outside number:

- To cancel forwarding:

Call Forwarding - Secretarial

- To forward all incoming calls to the preassigned extension:

- To cancel forwarding:

Call Forwarding - Return

- To transfer a call back to the forwarding-telephone:

PROCEDURE

: fr

Pick up handset (dial tone) - Dial Call Forwarding All Calls activation code Dial forwarded-to extension number (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Call Forwarding cancellation code (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Call Forwarding Busy Lines activation

code - Dial forwarded-to extension number (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Call Forwarding cancellation code (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Call Forwarding No Answer activation code - Dial forwarded-to extension number (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Call Forwarding cancellation code (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Call Forwarding to Public Network activa-

tion code - Dial outside destination number (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Call Forwarding cancellation code (confirmation tone) - hang up.

Pick up handset (dial tone) - Dial Call Forwarding Secretarial activation code (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Call Forwarding cancellation code (confirmation tone) - Hang up.

Momentarily depress hookswitch (recall dial tone) - Dial Call Forwarding Return access code (ringback tone) - When party answers, announce the

transfer - Hang up.

CALL PICKUP FEATURES

Call Pickup - Directed

-

To

pick up a call:

Call Pickup - Group

- To pick up a call in your pickup group:

CALL QUEUING FEATURES

Internal Call Queuing - Callback

- To establish an automatic callback:

- To cancel an automatic callback:

Internal Call Queuing - Standby

- To establish a standby queuing

condition:

Pick up handset (dial tone) - Dial Call Pickup Directed access code - Dial extension number where call is ringing - You may begin to talk.

Pick up handset (dial tone) - Dial Call Pickup Group access code - You may begin to talk.

Busy tone is heard after dialing busy extension - Do not hang up (busy tone changes to low tone) - Hang up - When three-burst ringing is heard, pick up handset (ringback tone) - When called party answers, you may begin to talk.

Pick up handset (dial tone) - Dial automatic callback cancellation code (confirmation tone) - Hang up.

Busy tone is heard after dialing busy extension - Do not hang up (busy tone changes to low tone) - Do not hang up (low tone changes to special ringback tone) - When called party answers, you may begin to talk.

9-5

SATURN EPABX Standard Station User Instructions

,

A30808-X5051-C120-l-8918

Issue 1, December 1984

Table 9.01 Feature Instruction Guide (Continued)

FEATURE

CALL QUEUING FEATURES (Con?.)

Outgoing Call Queuing - Callback

- To establish an automatic callback condition:

- To cancel an automatic callback: Pick up handset (dial tone) - Dial automatic callback cancellation code (confir-

Outgoing Call Queuing - Standby

- To establish a standby queuing condition:

CONFERENCE FEATURES

Add-On Conference

- To add a third party: Momentarily depress hookswitch (recall dial tone) - Dial telephone number of

Meet-Me Conference

- To enter the conference: Pick up handset (dial tone) - Dial Meet-Me Conference access code and bridge

Busy tone is heard after dialing trunk access code - Do not hang up (busy tone

changes to low tone) - Hang up - When three-burst ringing is heard, pick up

handset (dial tone) - Complete dialing number.

mation tone) - Hang up.

Busy tone is heard after dialing trunk access code - Do not hang up (busy tone

changes to low tone) - Do not hang up (low tone changes to silence or music,

if provided) - When dial tone is heard, complete dialing the number.

third party (ringback tone) - When party answers, inform party of conference -

Momentarily depress hookswitch again to add party to conference - You may

begin to talk.

code (conference tone) - You may begin to talk.

PROCEDURE

Station Controlled Conference

- To access a conference circuit:

- To add parties to the conference:

- To remove any conferee from the conference and consult with the

conferee privately: moved - You may begin to talk.

- To remove the last member added to the conference and consult Member Added access code - You may begin to talk. with the conferee privately:

- To transfer conference mastership: Inform desired conferee that you are releasing from the conferee and that con-

HOLD FEATURES

Consultation Hold

- To hold a call and originate

another call:

- To return to the held call:

Call Hold

- To hold a call:

- To return to the held call or

alternate between two calls:

Pick up handset (dial tone) - Dial Station Controlled Conference access code

(recall dial tone)

Momentarily depress hookswitch to leave conference (recall dial tone) - Dial tel-

ephone number of desired party (ringback tone) - When party answers, inform

party of conference - Momentarily depress hookswitch to add party to confer-

ence (conference tone) - Repeat procedure to add other parties to conference.

Momentarily depress hookswitch to leave conference (recall dial tone) - Dial Con-

ference Member Remove code - Dial extension number of conferee to be re-

Momentarily depress hookswitch to leave conference (recall dial tone) - Dial Last

ference mastership can be gained by hookswitch flashing after you hang up.

Momentarily depress hookswitch (recall dial tone) - Dial destination number (ringback tone) - When party answers, you may begin to talk.

Wait until consulted party hangs up and you are automatically connected to party.

Momentarily depress hookswitch (recall dial tone) - Dial Call Hold access code

(confirmation tone) - Hang up.

Pick up handset or momentarily depress hookswitch, if connected to another call (dial tone/recall dial tone) - Dial Call Hold access code (automatic reconnection to held party and other party, if any, is placed on hold) - Resume your conversation.

9-6

SATURN EPABX Standard Station User Instructions

A30808-X5051-C120-l-8918

Issue 1, December 1984

Table 9.01 Feature Instruction Guide (Continued)

FEATURE

HOLD FEATURES (Con?.)

Call Hold - Flip-Flop (Broker)

- To hold a call and answer a waiting call:

- To hold a call and originate another call:

- To return to a held call:

- To alternate between two calls:

Call Park

- To park (hold) a call:

- To return to the parked call:

PRIVACY FEATURES

Executive Override

- To override a busy call: While listening to busy tone, momentarily depress hookswitch (recall dial tone)

Momentarily depress hookswitch (recall dial tone) - Dial the Call Hold Flip-Flop access code - You may begin to talk.

Momentarily depress hookswitch (recall dial tone) - Dial the Call Hold Flip-Flop access code (dial tone) - Dial number of party (ringback tone) - When party answers, you may begin to talk.

Wait until other party hangs up (automatic reconnection to party) - Resume your conversation.

Momentarily depress hookswitch (automatic reconnection to other party) - Resume your conversation.

Momentarily depress hookswitch (recall dial tone) - Dial Call Park access code

- Dial Code Park location code (confirmation tone) - Hang up. Pick up handset (dial tone) - Dial Call Park access code - Dial Call Park location

code - Resume your conversation.

- Dial Executive Override access code (executive override tone) - You may be-

gin to talk.

PROCEDURE

Executive Override - Automatic

- To activate: Special ringback tone is heard after dialing an extension-Wait until called party answers waiting call - If called party does not answer your call within a preset

period of time (executive override tone) - You may begin to talk.

30 Not Disturb

- To make your telephone busy to

incoming calls:

- To re-establish normal operation

to your telephone:

SPEED CALLING FEATURES

Last Number Redial

- To originate a call to the last number dialed from your

telephone:

Speed Calling - Group

- To place a speed call: Pick up handset (dial tone) - Dial Speed Calling Group access code - Dial code

Speed Calling - Individual

- To store or change speed

calling codes:

- To place a speed call:

Pick up handset (dial tone) - Dial Do Not Disturb activation code (confirmation

tone) - Hang up.

Pick up handset (recall dial tone) - Dial Do Not Disturb cancellation code (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Last Number Redial access code (ringback

tone) - When called party answers, you may begin to talk.

corresponding to desired telephone number (ringback tone) - When called party answers, you may begin to talk.

Pick up handset (dial tone) - Dial Speed Calling Store/Change access code Dial a speed call code (0 to 9) - Dial desired telephone number (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Speed Calling Individual access code - Dial code corresponding to desired telephone number (ringback tone) -When called party answers, you may begin to talk.

9-7

SATURN EPABX Standard Station User instructions

A30808-X5051-C120-‘~-B918

issue 1, December 1984

Table 9.01 Feature instruction Guide (Continued)

FEATURE

ADDITIONAL FEATURES

Call Transfer

- To transfer a call:

Call Tracing

- To trace a call:

Least Cost Routing

- To place an outside call:

- To cancel callback queuing:

Message Waiting

- To activate message waiting after dialing a do-not-answer or busy extension:

- To activate message waiting without first attempting to call the other party:

- To respond to a message at your telephone:

- To cancel a message that is waiting at your telephone:

2 To cancel a message you sent to

another telephone:

PROCEDURE

Momentarily depress hookswitch (recall dial tone) - Dial destination number (ringback tone) - When party answers, announce the transfer - Hang up.

Momentarily depress hookswitch (recall dial tone) - Dial Call Trace access code (confirmation tone, reconnection to call) - Hang up or continue to talk.

Pick up handset (dial tone) - Dial LCR access code (dial tone) - Dial destination number (confirmation tone then ringback tone) - When party answers, you may begin to talk.

Pick up handset (dial tone) - Dial automatic callback cancellation code (confirmation tone) - Hang up.

Momentarily depress hookswitch (recall dial tone) - Dial Message Waiting activation code (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Message Waiting activation code - Dial extension number of party (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Message Waiting Automatic Callback access code (ringback tone) - When party answers, identify yourself and ask for the message.

Pick up handset (dial tone) - Dial Message Waiting Received cancellation code (confirmation tone) - Hang up.

Pick up handset (dial tone) - Dial Message Waiting Sent cancellation code (confirmation tone) - Hang up.

Mobile Authorization Codes

- To override a call restriction or feature:

SMDR Account Codes

- To enter an account code:

Stop Hunt

- To shorten the hunt group:

- To return, the hunt group to full size:

Universal Night Answer - Zoned

- To answer an incoming call:

Voice Paging Access -

Zoned and Area

- To page a party:

9-8 (8 pages)

i

. ~-

Pick up handset (dial tone) - Dial Mobile Authorization access code - Dial an Authorization Code (recall dial tone) - Place the call or activate the feature previously restricted.

After dialing a trunk access code and recall dial tone is heard, dial a valid account code (dial tone) - Complete dialing destination number.

Dial the Stop Hunt activation code from extension at which all succeeding extensions are to be excluded from the hunt list (confirmation tone) - Hang up.

Dial the Stop Hunt cancellation code from extension at which Stop Hunt was activated (confirmation tone) - Hang up..

.* You hear the night bells - Pick up handset (dial tone) - Dial appropriate zone accesslcode ‘-,You may begin to talk.

. .

Pick up handset (dial tone) - Dial appropriate zone or zone combination access code [confirmation tone) - Speak slowly and distinctly into handset - Hang up.

Siemens Practices Operation Series

A30808-X5051-CllO-l-8919

Issue 1, December 1984

SATURN@ EPABX

OCIE

ATTENDANT CONSOLE

DESCRIPTION AND

OPERATING INSTRUCTIONS

Issued by Office Systems Group 5500 Broken Sound Boulevard N.W. Boca Raton, Florida 33431

Siemens Communication Systems, Inc.. Printed in U.S.A.

.

l

(305) 994-8100 l Telex: 515052

Siemens Practices Operation Series

A30808-X5051-CllO-l-8919

Issue 1, December 1984

0 Siemens Communication Systems, Inc., 1982, 1984

This material is Proprietary to Siemens Communication Systems, Inc. Any unautho-

rized reproduction, use or disclosure of this material, or any part thereof, is strictly prohibited.

Siemens reserves the right to make changes in specifications at any time and without notice. The information furnished by Siemens in this material is believed to be accurate and reliable. However, no responsibility is assumed by Siemens

for its use.

SATURN’ is the registered trademark of Siemens Communication Systems, Inc.

.

SATURN EPABX

A30808-X5051-E130-l-8931

Traffic Metering And Analysis Issue 1, December 1984

. TRUNK ACTIVITY AUDIT REPORT

TRUNK GROUP NUMBER 3

TRK NUM

0 66

1 50

2 30

3 12

4 4

INC INC

ATTEMPT

ccs HTIA

INC

91.1

65.6

41.0

27.3

2.0

138 0 131 0 136 0

227 0

50 0

t DATA RESOURCE USAGE (IN CCS)

MODM PL 1 USAGE MODM PL 1 QUEUE

6 0

t DATAEVENTPEGCOUNTERS

DATA CALL BUSY 0 DATA CALL COMPLETE 97

MODM PL 1 ATTEMPTS MODM PL 1 BUSY MODM PL 1 Cl STANDBY

ATTEMPT

4

1 1

OUT

l

OUT OUT

ccs HTIA

1.9

1.0

0.6

0.7

0.0

MODM MODM

.*** “ft.

60 70

0

l

PL 2 USAGE PL 2 QUEUE

l

FAIL

ATTEMPT ATTEMPT

0 0 0 0 0 0 0 0 0 0

GLARE

0

DATA CALL ATTEMPT 19 DATA CALL FAILURE 2 MODM MODM MODM

PL 2 ATTEMPTS PL 2 BUSY PL 2 Q STANDBY

1

2 0 0

INC DATA CALLS OUT DATA CALLS

TG PEGS

1 0 0 2 0 0 4 0 0 5 0 0 7 0 0

0 0 0 13 0 0 19 0 0

23 0 0 24 0 0

USAGE

. DATA TRUNK

HTIA PEGS USAGE HTIA PEGS USAGE HTIA

0 0 0 0 0 0 0 0 0 0

GROUP REPORT

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

9

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

DATA STANDBY QUEUING

ATB

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

REPORT COMPLETE

NOTES: The above sample report indicates the traffic data was accumulated from 08:OO to 12:00 hours on November 15, 1984.

HT/A is the total usage in seconds divided by the total number of pegs. When “ **** ” is printed, one or more trunk calls were established when the traffic metering session began but no trunk calls were originated during

the traffic metering period.

VoOCC (Percent of Occupancy) - The percent of time in use of the trunks in a particular trunk group during the traffic metering period.

Figure 7.00 Traffic Metering Report Sample (Continued)

7-3 (7-4 blank)

SATURN EPABX Attendant Console General Description and Operating Instructions

Siemens EPABX OC1E DYAD User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

CONTENTS

INTRODUCTION

SECTION 7.00 CALL PICKUP FEATURES

PRIVACY FEATURES

CONTENTS

SECTION 1.00 INTRODUCTION

SECTION 4.00 HOLD FEATURES

SECTION 8.00 CALL QUEUING FEATURES

SECTION 12.00 PRIVACY FEATURES

CONTENTS

SECTION 3.00 CALL PICKUP FEATURES

SECTION 4.00 CALL QUEUING FEATURES

SECTION 6.00 HOLD FEATURES

SECTION 9.00 ADDITIONAL FEATURES

CONTENTS