Sharp UX-P520 Operating Manual

MODEL

UX-P520

FACSIMILE

OPERATION MANUAL

1. Installation

2. Sending Faxes

3. Receiving Faxes

4. Making Copies

5. Answering Machine Connection

6. Special Functions

7. Printing Lists

8. Maintenance

9. Troubleshooting

Introduction

Welcome, and thank you for choosing a Sharp fax machine! The features and specifications of your new Sharp fax are shown below.

Automatic dialling 30 numbers

Imaging film Initial starter roll (included with machine):

10 m (approx. 25 A4 pages)

Replacement roll (not included):

FO-9CR 60 m (approx. 175 A4 pages)

Memory size* 448 KB (approx. 24 average pages)

Modem speed 9,600 bps with automatic fallback to lower

speeds.

Transmission time* Approx. 15 seconds

Resolution Horizontal: 8 pels/mm

Vertical:

Standard: 3.85 lines/mm Fine /Halftone: 7.7 lines/mm Super fine: 15.4 lines/mm

Automatic document feeder

Recording system Thermal transfer recording

Halftone (grayscale) 64 levels

Compression scheme MR, MH, Sharp (H2)

Paper tray capacity

(60 - 80 g/m

*Based on Sharp Standard No.1 Chart at standard resolution in Sharp special mode,

excluding time for protocol signals (i.e., ITU-T phase C time only).

paper)

10 pages max. (A4, 80 g/m

Approx. 50 A4-size sheets (at room temperature; maximum stack height should not be higher than the line on the tray)

paper)

Display 16-digit LCD display

Applicable telephone line Public switched telephone network

Compatibility ITU-T (CCITT) G3 mode

Input document size Automatic feeding:

Width: 148 to 216 mm Length: 140 to 297 mm

Manual feeding:

Width: 148 to 216 mm Length: 140 to 600 mm

Effective scanning width 210 mm max.

Effective printing width 204 mm max.

Contrast control Automatic/Dark selectable

Reception modes TEL/FAX, TEL, FAX, A.M. (Note: A.M. mode

is for connecting an answering machine)

Copy function Single / Multi (99 copies/page)

Telephone function Yes (cannot be used if power fails)

Power requirements 220 - 240 V AC, 50/60 Hz

Operating temperature 5 - 35°C

Humidity 25 - 85% RH

Power consumption Standby: 2.6 W

Maximum: 110 W

Dimensions (without attachments)

Width: 340 mm Depth: 225 mm Height: 136 mm

Weight (without

Approx. 3.1 kg

attachments)

As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.

Important safety information

Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualified service personnel.

Do not install or use the machine near water, or when you are wet. For example, do not use the machine near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Take care not to spill any liquids on the machine.

Unplug the machine from the telephone socket and then the power outlet and consult a qualified service representative if any of the following situations occur:

- Liquid has been spilled into the machine or the machine has been exposed to rain or water.

- The machine produces odors, smoke, or unusual noises.

- The power cord is frayed or damaged.

- The machine has been dropped or the housing damaged.

Do not allow anything to rest on the power cord, and do not install the machine where people may walk on the power cord.

This machine must only be connected to a 220 - 240 V, 50/60 Hz, earthed (3-prong) outlet. Connecting it to any other kind of outlet will damage the machine and invalidate the warranty.

Never insert objects of any kind into slots or openings on the machine. This could create a risk of fire or electric shock. If an object falls into the machine that you cannot remove, unplug the machine and consult a qualified service representative.

Do not place this machine on an unstable cart, stand or table. The machine could be seriously damaged if it falls.

Never install telephone wiring during a lightning storm.

Never install telephone sockets in wet locations unless the socket is specifically designed for wet locations.

Never touch bare telephone wires or terminals unless the telephone line has been disconnected at the network interface.

Use caution when installing or modifying telephone lines.

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

Do not use a telephone to report a gas leak in the vicinity of the leak.

The power outlet must be installed near the equipment and must be easily accessible.

Table of Contents

A Look at the Operation Panel 6

1. Installation 9

Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Loading the Imaging Film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Loading Printing Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . . . . 18

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Setting the Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2. Sending Faxes 25

Transmittable Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Loading the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Adjusting the Resolution and Contrast . . . . . . . . . . . . . . . . . . . . . . . 27

Sending a Fax by Normal Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Sending a Fax by Automatic Dialling . . . . . . . . . . . . . . . . . . . . . . . . 30

Sending a Fax From Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

3. Receiving Faxes 38

Using TEL/FAX Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using A.M. Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Using FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using TEL Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Optional Reception Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Substitute Reception to Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4. Making Copies 47

5. Answering Machine Connection 49

Connecting an Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . 49

Using the Answering Machine Connection. . . . . . . . . . . . . . . . . . . . 50

Optional A.M. Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Table of Contents

6. Special Functions 55

Caller ID (Requires Subscription to Service) . . . . . . . . . . . . . . . . . . 55

Duplex Ringing (Requires Subscription to Service) . . . . . . . . . . . . . 60

Blocking Reception of Unwanted Faxes . . . . . . . . . . . . . . . . . . . . . . 61

7. Printing Lists 62

8. Maintenance 65

9. Troubleshooting 69

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Quick Reference Guide 79

Index 80

A Look at the Operation Panel

1 2 3

FAXTEL

TEL/FAX A.M.

COPY/HELP

STOP

START/MEMORY

RESOLUTION /RECEPTION

4 5 6 7 8 9 10

Display

This displays messages and prompts to help you operate the machine.

SPEAKER

Left and right arrow keys

Auto-dial numbers: When sending a fax or making a phone call, press these keys to scroll through your auto-dial numbers (page 33), the “REVIEW CALLS” list (only available if you have Caller ID; page 56), and the last number dialled (redial; page 35). FUNCTION key settings: Press the right arrow key after scrolling with the up and down arrow keys to select a FUNCTION key setting.

UP and DOWN arrow keys

Enlarge/reduce setting: When making a copy of a document, press these keys to select an enlarge/reduce setting (page 47). Volume setting: When a document is not in the feeder, press these keys to change the speaker volume when the SPEAKER key has been pressed, or the ringer volume at any other time (page 23). FUNCTION key settings: Press these keys after pressing the FUNCTION key to scroll through the FUNCTION MODE settings.

STOP key

Press this key to cancel an operation before it is completed.

COPY/HELP key

When a document is in the feeder, press this key to make a copy of a document (page 47). At any other time, press this key to print out the Help List, a quick reference guide to the operation of your fax machine.

START/MEMORY key

Press this key after dialling to begin fax transmission (page 29). Press this key before dialling to send a fax through memory (page 36).

FUNCTION key

Press this key followed by the arrow keys to select special functions and settings.

RESOLUTION/RECEPTION MODE key

When a document is in the feeder, press this key to adjust the resolution for faxing or copying (page 27). At any other time, press this key to select the reception mode (an arrow in the display will point to the currently selected reception mode; page 22).

SPEAKER key

Press this key to listen to the line and fax tones through the speaker when faxing a document.

Number keys

Use these keys to dial numbers, and enter numbers and letters when storing auto-dial numbers.

Monitoring phone conversations

When speaking through the handset, you can press to

SPEAKER

allow a third person to listen to the conversation through the speaker. (To turn off the speaker, press the key again.)

To adjust the volume of the speaker when monitoring a conversation, press for high or for low (the volume setting reverts to low

each time the handset is replaced).

Note that the speaker cannot be used for speaking; it is only for listening.

To avoid feedback (a loud howling sound), be sure to turn off the

speaker (press once again) before you replace the handset.

SPEAKER

1. Installation

Unpacking Checklist

Before setting up, make sure you have all of the following items.

Paper tray

Handset Handset cord

Points to keep in mind when setting up

Operation manual

Gears (2)

Telephone line cords (2) (Use the type that fits in your wall telephone socket)

1. Installation

If any are missing, contact your dealer or retailer.

Imaging film (initial starter roll)

Do not place the machine in direct sunlight.

About condensation

If the machine is moved from a cold to a warm place, it is possible that condensation may form on the scanning glass, preventing proper scanning of documents for transmission. To remove the condensation, turn on the power and wait approximately two hours before using the machine.

Do not place the machine near heaters or air conditioners.

Keep dust away from the machine.

Keep the area around the machine clear.

Connections

Connecting the handset

Connect the handset as shown and place it on the handset rest.

♦ The ends of the handset cord are identical, so they will go into either

socket.

Make sure the handset cord goes into the socket marked with a handset symbol on the side of the machine!

Use the handset to make ordinary phone calls, or to transmit and receive faxes manually.

Connecting the power cord

Plug the power cord into a 220 - 240 V, 50/60 Hz, earthed AC (3-prong) outlet.

♦ When disconnecting the fax, unplug the telephone line cord before

unplugging the power cord.

♦ Caution: The power outlet must be installed near the equipment and must

be easily accessible.

The machine does not have a power on/off switch, so the power is turned on and off by simply plugging in or unplugging the power cord.

Connecting the telephone line cord

TEL.SET

Insert one end of the line cord into the socket on the back of the machine marked TEL. LINE. Insert the other end into a wall telephone socket. (Use the type that fits in your wall telephone socket)

TEL.LINE

Setting the dial mode:

The fax machine is set for tone dialling. If you are on a pulse dial line, you must set the fax machine for pulse dialling. Press the keys on the operation panel as follows:

Connections

1. Installation

Press once and once.

Press once and 3 times.

Press once.

Select the dial mode:

TONE: PULSE:

STOP

Press to exit.

Display:

OPTION SETTING

DIAL MODE

1=TONE, 2=PULSE

The display briefly shows your selection, then:

PSEUDO RING

Connections

Comments:

♦ The fax machine is not designed for use on a line which has call waiting,

call forwarding, or certain other special services offered by your telephone company. If you attempt to use the fax machine in conjunction with any of these services, you may experience errors during transmission and reception of facsimile messages.

♦ The fax machine is not compatible with digital telephone systems.

♦ If your area experiences a high incidence of lightning or power surges, we

recommend that you install surge protectors for the power and telephone lines. Surge protectors can be purchased from your dealer or at most telephone specialty stores.

Moving your fax and reconnecting

Should it be necessary to move your fax to a new location, first disconnect the telephone line cord before disconnecting the power lead. When reconnecting, it is necessary to connect the power lead before connecting the telephone line cord.

Attaching the paper tray

Insert the paper tray into the machine.

Extension phone (optional)

If desired, you can connect an extension phone to the TEL. SET socket on the machine.

♦ To connect an answering machine to the machine, see page 49.

Remove the seal covering the TEL. SET socket.

TEL.SET

TEL.LINE

Connections

1. Installation

Connect the extension phone line to the TEL. SET socket.

TEL.SET

TEL.LINE

Loading the Imaging Film

Your fax uses a roll of imaging film to create printed text and images. The print head in the fax applies heat to the imaging film to transfer ink to the paper. Follow the steps below to load or replace the film.

The initial starter roll of imaging film included with your fax can print about 25 A4-size pages.

Remove the paper from the paper tray and open the operation panel (press

➊).

If you are loading the imaging film for the first time, go to Step 4.

Remove the used film and empty spool.

When replacing the film, please use Sharp Genuine Supplies. For the imaging film to use, see page 1.

Remove the two gears from the spools. DO NOT DISCARD THE TWO GEARS!

Loading the Imaging Film

Remove the new roll of imaging film from its packaging.

• Cut the band that holds the rolls

together.

Insert the gears.

Make sure the gears fit into the slots in the ends of the rolls.

Insert the film into the print compartment.

Thick roll to rear

1. Installation

1 slot

2 slot

Fit ends of rolls onto hubs

Rotate the front gear as shown until the film is taut.

Close the operation panel (press down on both sides to make sure it clicks

into place).

Loading Printing Paper

You can load up to 50 sheets of A4-size, 60 - 80 g/m2 paper in the paper tray (at room temperature; maximum stack height should not be higher than the line on the tray).

Fan the paper, and then tap the edge against a flat surface to even the stack.

Make sure the stack edges are even.

Pull the paper plate forward.

Insert the stack of paper into the tray,

PRINT SIDE DOWN

• If paper remains in the tray, take it out and combine it into a single stack

with the new paper.

• Be sure to load the paper so that printing takes place on the print side of

the paper. Printing on the reverse side may result in poor print quality.

The stack should not be higher than this line

Note: Do not use paper that has already been printed on, or paper that is curled.

Push the paper plate back down.

Loading Printing Paper

1. Installation

Note: If at any time the display shows the alternating messages at right, check the printing paper. If the tray is empty, add paper. If there is paper in the tray, take it out and then reinsert it.

START/MEMORY

When you are finished, press

ADD PAPER &

PRESS START KEY

Print contrast setting

Your fax has been set at the factory to print at normal contrast. If desired, you can change the print contrast setting to LIGHT or DARK.

Press once and once.

Press once and twice.

Press once.

Select the print contrast:

Display:

OPTION SETTING

PRINT CONTRAST

1:NORMAL

The display briefly shows your selection, then:

NORMAL: LIGHT: DARK:

STOP

Press to exit.

COPY CUT-OFF

Entering Your Name and Fax Number

Before you begin sending faxes, enter your name and fax (telephone) number. You also need to set the date and time.

START/MEMORY

STOP

Once you enter this information, it will automatically appear at the top of each fax page you send.

Press once and twice.

Press once.

Display:

ENTRY MODE

OWN NUMBER SET

ENTER FAX #

Entering Your Name and Fax Number

Enter your fax number by pressing the number keys (max. 20 digits).

• To insert a space between digits, press . To enter “+”, press .

1. Installation

• To clear a mistake, press .

START/MEMORY

Press to enter the fax number in memory.

Enter your name by pressing number keys for each letter as shown in

SPEAKER

the chart below. Up to 24 characters can be entered.

Example: SHARP = 7777 44 2 777 7

SPACE =

A =

B =

C =

D =

E =

F =

G =

H =

I =

J =

K =

L =

M =

N =

O =

P =

Q =

R =

S =

T =

U =

V =

W =

X =

Y =

Z =

♦ To enter two letters in succession that require the same key, press

after entering the first letter.

♦ To clear a mistake, press .

SPEAKER

♦ To enter a lower case letter, continue pressing the key for the letter until the

lower case letter appears. To enter one of the following symbols, press

or repeatedly: . / ! " # $ % & ’ ( ) + + , - : ; < = > ? @ [ ¥ ] ^ _ ' { |

) (

}

START/MEMORY

Press

STOP

Press to return to the date and time display.

Display:

DATE&TIME SET

Setting the Date and Time

The date and time appear in the display and are printed at the top of every page you fax. Set the date and time as shown below.

START/MEMORY

STOP

Press once and twice.

Press once and once.

Press once.

Enter a two-digit number for the day (“01” to “31”).

Example: the 5

The currently set date appears (example):

Display:

ENTRY MODE

DATE&TIME SET

DATE 15-08-2004

DATE 05-08-2004

• To correct a mistake, press to move the cursor back to the mistake and

then enter the correct number.

Setting the Date and Time

Enter a two-digit number for the month (“01” for January, “02” for February, “12” for December, etc.).

Example: January

Enter the year (four digits).

Example: 2004

Enter a two-digit number for the hour (“00” to “23”) and a two-digit number for the minute (“00” to “59”).

Example: 9:25

START/MEMORY

Press to start the clock.

STOP

Press to return to the date and time display.

DATE 05-01-2004

The currently set time appears (example):

TIME 12:19

05-JAN 09:25

ANTI JUNK #

1. Installation

Setting the Reception Mode

The machine has four modes for receiving incoming faxes:

FAX mode: Select this mode when you only want to receive faxes on your line. The fax machine will automatically answer all calls and receive incoming faxes.

TEL mode: This mode is the most convenient for receiving phone calls. Faxes can also be received; however, all calls must first be answered by picking up the fax's handset or an extension phone connected to the same line.

TEL/FAX mode: This mode is convenient for receiving both faxes and voice calls. When a call comes in, the fax will detect whether it is a voice call (including manually dialled faxes), or an automatically dialled fax. If it is a voice call, the fax will make a special ringing sound to alert you to answer. If it is an automatically dialled fax, reception will begin automatically.

A.M. mode: Use this mode only if you have connected an answering machine to the fax (see Chapter 5). Select this mode when you go out to receive voice messages in your answering machine and faxes on your fax machine.

Setting the reception mode

RESOLUTION

Press until the arrow in the display points to the desired mode.

For more information on receiving faxes in FAX, TEL, and TEL/FAX modes, see Chapter 3, A.M. mode, see Chapter 5.

/RECEPTION

RESOLUTION

/RECEPTION

Receiving Faxes

RESOLUTION /RECEPTION

(page 38). For more information on using

05-JAN 10:30

TEL FAX

TEL/FAX A.M.

TEL FAX

05-JAN 10:30

TEL/FAX A.M.

TEL FAX

05-JAN 10:30

TEL/FAX A.M.

TEL FAX

05-JAN 10:30

TEL/FAX A.M.

Volume Adjustment

You can adjust the volume of the speaker and ringer using the up and down arrow keys.

SPEAKER

Speaker

Press

SPEAKER

1. Installation

Press or until the display shows the desired volume level.

• Press again to turn off the

speaker.

SPEAKER

Display:

SPEAKER: HIGH

SPEAKER: MIDDLE

SPEAKER: LOW

Volume Adjustment

Ringer

Press or .

Display:

(Make sure has not been pressed and a document is not loaded in the

feeder.)

• The ringer will ring once at the selected

level, then the date and time will reappear in the display.

If you selected RINGER: OFF OK ? to

turn off the ringer, press .

Note: When the reception mode is set to TEL, the ringer will still ring at LOW

if turned off.

SPEAKER

RINGER: HIGH

RINGER: MIDDLE

RINGER: LOW

RINGER: OFF OK ?

START/MEMORY

2. Sending Faxes

Transmittable Documents

Size and weight

The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once.

Loading one page at a time:

Minimum size

148 mm

140 mm

Maximum size

216 mm

600 mm

Minimum weight Maximum weight

52 g/m²

157 g/m²

Loading up to 10 pages at once:

Minimum size Maximum size

148 mm

140 mm

216 mm

Minimum weight Maximum weight

52 g/m²

80 g/m²

Faxes

2. Sending

297 mm

Letters or graphics within 4 mm of the top and bottom edges of a document will not be scanned.

4 mm

210 mm

4 mm

Letters in the shaded area will not be scanned.

Loading the Document

Other restrictions

♦ The scanner cannot recognise yellow, greenish yellow, or light blue ink.

♦ Ink, glue, and correcting fluid on documents must be dry before they pass

through the document feeder.

♦ All clips, staples, and pins must be removed from documents before loading

in the feeder. If these are not removed, they may damage the machine.

♦ Documents which are patched, taped, torn, smaller than the minimum size,

carbon backed, easily smudged, or have a slick coated surface should be photocopied, and the copy loaded in the feeder.

Loading the Document

Up to 10 pages can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page.

♦ If you need to send or copy more than 10 pages, place the additional pages

gently and carefully in the feeder just before the last page is scanned. Do not try to force them in, as this may cause double-feeding or jamming.

♦ If your document consists of several large or thick pages which must be

loaded one at a time, insert each page into the feeder as the previous page is being scanned. Insert gently to prevent double-feeding.

Adjust the document guides to the width of your document.

Insert the document face down in the document feeder. The top edge of the

document should enter the feeder first.

• READY TO SEND will appear in the

display.

Adjusting the Resolution and Contrast

Adjust the resolution and/or contrast settings as explained in

Resolution and Contrast

explained on page 29.

below, then dial the receiving machine as

Adjusting the Resolution and Contrast

If desired, you can adjust the resolution and contrast before sending a document.

The default resolution setting is STANDARD and the default contrast setting is AUTO.

Note: The resolution and contrast settings are only effective for sending a document. They are not effective for receiving a document.

Resolution settings

STANDARD Use STANDARD for ordinary documents. This

setting gives you the fastest and most economical transmission.

You must adjust the settings each time you don’t want to use the default settings.

Faxes

2. Sending

FINE Use FINE for documents containing small letters

or fine drawings.

SUPER FINE Use SUPER FINE for documents containing

very small letters or very fine drawings.

HALF TONE Use HALF TONE for photographs and

illustrations. The original will be reproduced in 64 shades of gray.

Adjusting the Resolution and Contrast

Contrast settings

AUTO Use AUTO for normal documents.

DARK Use DARK for faint documents.

Load the document(s).

• The document must be loaded before

the resolution and contrast can be adjusted.

Press one or more times until the desired resolution and contrast

settings appear in the display.

RESOLUTION /RECEPTION

• The first time you move through the list

of resolution settings, the contrast setting AUTO will appear next to each resolution setting. The second time you move through the list, the contrast setting DARK will appear.

Note: In order to transmit in SUPER FINE resolution, the receiving fax machine must also have that resolution. If it doesn’t, your machine will automatically step down to the next best available setting.

Display:

STANDARD :AUTO

FINE :AUTO

SUPER FINE :AUTO

HALF TONE :AUTO

STANDARD :DARK

HALF TONE :DARK

Sending a Fax by Normal Dialling

With Normal Dialling, you pick up the handset (or press ) and dial by pressing the number keys.

SPEAKER

♦ If a party answers, you can talk with them through the handset before

sending the fax. (If you pressed , you must pick up the handset to talk.)

SPEAKER

♦ Normal Dialling allows you to listen to the line and make sure the other fax

machine is responding.

Load the document(s).

• If desired, press to set the

resolution and/or contrast.

Pick up the handset or press .

Listen for the dial tone.

RESOLUTION /RECEPTION

READY TO SEND

SPEAKER

Faxes

2. Sending

SPEAKER

Dial the number of the receiving machine by pressing the number keys.

Wait for the connection. Depending on the setting of the receiving machine, you will either hear a fax tone or the other party will answer.

• If the other party answers, ask them to press their Start key (if you pressed

SPEAKER

, pick up the handset to speak with them). This causes the receiving

machine to issue a fax tone.

+ 136 hidden pages