Sharp R3.1 User Manual

Network

Scanner Tool

R3.1

User’s Guide

Version 3.0.04

Trademark Acknowledgements

Sharpdesk is a trademark of Sharp Corporation.

Microsoft

Internet Explorer

All other trademarks identified herein are the property of their respective owners.

and Windows® are registered trademarks of Microsoft Corporation.

is a registered trademark of Microsoft Corporation.

ii Network Scanner Tool User’s Guide

Table of Contents

Chapter 1 Overview............................................................................................................1

Introduction ............................................................................................................................ 1

About This Guide ................................................................................................................... 2

Organization ...........................................................................................................................2

Term Definitions..................................................................................................................... 2

Hardware and Software Requirements.................................................................................. 3

Network Scanner Tool Setup ................................................................................................. 3

Chapter 2 Preparing the Network.....................................................................................4

Introduction ............................................................................................................................ 4

Step 1: Determine the Network Policy.................................................................................. 5

Step 2: Set up the DHCP and DNS Servers .......................................................................... 5

Step 3: Set up Scanner Network Parameters......................................................................... 5

Step 4: Notify the Network Users.......................................................................................... 6

Troubleshooting...................................................................................................................... 6

Technical Information........................................................................................................ 6

Chapter 3 Installing the Network Scanner Tool..............................................................7

Introduction ............................................................................................................................ 7

Network Scanner Tool Installation ........................................................................................ 8

Network Scanner Tool Setup Wizard................................................................................ 8

Chapter 4 Using the Network Scanner Tool.................................................................14

Introduction ..........................................................................................................................14

Network Scanner Tool Menu (system tray icon) ................................................................15

Open ................................................................................................................................. 15

Start/Stop/Exit.................................................................................................................. 15

About................................................................................................................................ 15

Configuring the Network Scanner Tool .............................................................................. 16

Profiles Tab ......................................................................................................................16

Creating a New Profile................................................................................................ 17

Profile Properties Options........................................................................................... 18

Reviewing Profile Settings ......................................................................................... 22

Deleting a Profile ........................................................................................................22

Profile Default............................................................................................................. 22

Scanners Tab ....................................................................................................................24

Adding a New Scanner ............................................................................................... 24

Examining/Changing Scanner Properties ..................................................................26

Deleting a Scanner ...................................................................................................... 27

Network Scanner Tool User’s Guide iii

Enable/Disable a Scanner ...........................................................................................27

Auto Detect ................................................................................................................. 27

Web Setup.................................................................................................................... 27

System Options Tab......................................................................................................... 27

FTP Port Number........................................................................................................ 28

Allow FTP file upload only ........................................................................................ 28

Allow anonymous FTP log-in (default) ..................................................................... 28

Use custom FTP log-in ............................................................................................... 28

iv Network Scanner Tool User’s Guide

Chapter 1

Overview

Introduction

Welcome to Sharp’s Network Scanner Tool! This flexible, easy to use software provides TCP/IP network scanning capability between Sharp network multifunction scanners with Network Scanner Expansion and your Windows-based computer. With this Network Scanner Tool, any scanned image received by your computer can automatically be:

• Routed to folders

• Passed to applications with command-line references

• Sent as email

• Passed to Sharpdesk for:

– Text conversion

– Image processing

– Desktop document organization

– Annotation and document sequencing.

Network Scanner Tool User’s Guide 1

About This Guide

This guide assumes you have a basic understanding of Windows. This includes how to start your computer, navigate within a Windows environment, and perform basic Windows functions such as copying, printing and moving documents. You should also be familiar with basic Windows terms and be able to work within Microsoft’s Internet Explorer.

For assistance in using Windows or Internet Explorer, refer to your Microsoft Windows user documentation.

Organization

This user’s guide is organized as follows:

Chapter 1, Overview

Introduces the Network Scanner Tool. It contains information about guide organization, term definitions, computer requirements, the Network Scanner Tool setup and directory structure.

Chapter 2, Preparing the Network

Intended for the Network Administrator. Explains the necessary steps that must be taken to configure the network before installing the Network Scanner Tool.

Chapter 3, Installing the Network Scanner Tool

Explains how to install and set up the Network Scanner Tool.

Chapter 4, Using the Network Scanner Tool

Explains how to access, configure, and use the Network Scanner Tool.

Term Definitions

As you work with the Network Scanner Tool, keep in mind how the following terms are used:

TERM DEFINITION

etwork Scanner

Tool

FTP A protocol commonly used for transferring files over the network.

Process Definition A Network Scanner Tool term used to specify the destination workstation and the

FTP Port The TCP/IP port used by the FTP server to monitor connections. This port can be

A software application used for TCP/IP scanning from your copier to your networked computer.

set of commands to be automatically performed on received images from a Sharp multifunction scanner with Network Scanner Expansion at your computer’s desktop.

changed from the normal default to a custom value to avoid conflicts when more than one FTP server is running on the same computer.

2 Network Scanner Tool User’s Guide

Hardware and Software Requirements

The following minimum hardware and software is required to use the Network Scanner Tool.

• Microsoft Windows 98, Millennium, NT 4.0 with SP6, 2000, and XP

• Internet Explorer 6.0 or above

• Pentium II 300 MHz or above

• 64 MB RAM

• 80 MB available hard disk space

• SVGA display

• TCP/IP networking installed (WinSock2 must be installed on all platforms)

• Ethernet card

• 10Base or 100Base compatible Ethernet

Network Scanner Tool Setup

After installation, the Network Scanner Tool setup wizard automatically starts and scans your network to detect Sharp multifunction scanners. The configuration utility provides default destination identification and image-processing commands, which may be modified or expanded. Once specified, these definitions are stored in your scanner’s Desktop Destination Profile web page.

SETTING DESCRIPTION

Profile Name A name that appears on the scanner’s front panel that refers to the rest of

the settings in the destination profile. You typically select a profile by name before scanning a document.

IP Address or Desktop Host Name

Desktop Port Number

Process Directory The Process Directory setting specifies the name of the currently selected

This IP address or desktop host name is used to identify your computer that’s running the Network Scanner Tool.

This number is used to contact the Network Scanner Tool on your computer. The default is 5133. If you change this number in the web page, be sure to also make the change in each computer’s Network Scanner Tool configuration that will receive scans from the scanner.

Process Definition. Process Definitions that are defined in the Network Scanner Tool. For example, “Convert by OCR” tells the Network Scanner Tool to execute the “Convert by OCR” process when a scanned image arrives. Refer to the Process Definition Tab discussion below for more information.

Network Scanner Tool User’s Guide 3

Chapter 2

Preparing the Network

Introduction

Your Network Administrator must prepare the network prior to installation of the Network Scanner Tool to ensure its proper operation. If your Network Administrator follows the steps in this chapter, users can set up the Network Scanner Tool on their computers using its automatic setup features.

Network Scanner Tool User’s Guide 4

Step 1: Determine the Network Policy

First, determine whether DHCP is used within your organization. If DHCP is used, some or all IP addresses are assigned dynamically. When using DHCP, “hostname” is the identifier used to specify PCs or Scanners. Sharp multifunction scanners require DNS to resolve the address from “hostname” to “IP address”.

Refer to the table below to determine the network policy of your organization.

POLICY DHCP ADDRESSING FOR

SCANNER(S)

1) Simple addressing Yes or No Static Static

2) Regular DHCP Yes Static Dynamic

3) Full DHCP Yes Dynamic Dynamic

4) Exception DHCP Yes Dynamic Static

Note: It is not recommended that “Full DHCP” and “Exception DHCP” policies be used. They require special knowledge in network configuration, including careful setup of the “NIC” in the scanner. If you so use these policies, please refer to the NIC manual to setup dynamic scanner addressing.

ADDRESSING FOR CLIENT PC(S)

Step 2: Set up the DHCP and DNS Servers

If you are using the Regular, Full, or Exception DHCP policy, DHCP and DNS servers should be set up prior to installing the Network Scanner Tool. These servers maintain the table of dynamic addresses for PCs [2) and 3) above] and Scanners [3) and 4) above].

If you are using the Simple Addressing policy, DHCP and DNS servers are not required, and you may skip this step.

Step 3: Set up Scanner Network Parameters

If you are using DHCP and the PC addresses are dynamic [2) or 3) above], the addresses of the DNS servers must be set up using the scanner’s Web pages.

If the PC addresses are static [1) or 4) above], it’s recommended that you leave the addresses of the DNS servers blank in the scanner’s Web pages. Specifying information for DNS servers in the scanner’s Web Page that is incorrect may cause problems. It is better to leave these addresses blank and let the Network Scanner Tool determine the proper addresses automatically during its inspection of the scanners.

Network Scanner Tool User’s Guide 5

Step 4: Notify the Network Users

Users connected to the network need to know the policy in effect and the supporting information outlined in the following table.

POLICY ADDITIONAL INFORMATION

1) Simple addressing The IP address of the copier(s).

2) Regular DHCP The IP address of the copier(s).

3) Full DHCP The Hostname of the copier(s).

4) Exception DHCP The Hostname of the copier(s).

Troubleshooting

• Network Administrators should understand the architecture and use caution when changing

network parameters associated with network scanning. If problems occur after changing your network policy or server settings, it is recommended that all scanners and PCs running the Network Scanner Tool be reconfigured from scratch.

• While the Network Scanner Tool tries to automatically determine the proper network

parameters, sometimes you will need to assist it with information about the advanced architecture. In particular, if the Auto Detect feature cannot find the scanner you want to use, you will have to manually enter the address. This can occur if the operating system is Windows 95 (without Winsock 2) or the network equipment filters UDP Broadcast packets between your computer and the scanner. To manually set the scanner IP address, refer to the Adding a New Scanner section in Chapter 4.

Note: Auto Detect does not search beyond the local subnet of the network. Scanner addresses outside the local subnet must be manually entered.

• If UDP packets (not broadcast) are filtered between the PC and the scanner, the

configuration step for the Network Scanner Tool will fail. TCP/IP and UDP/IP are required to use the Scan to Desktop function.

Technical Information

During the automated setup process, the Network Scanner Tool determines the addressing methods used by scanners and PCs using the following logic.

1. If the address of the scanner is in the DNS table, “Host Name” is used for the “Scanner Setting”.

2. If the address of DNS server on the scanner web page is not blank, and the current PC is listed in the DNS table, “Host Name” is used for the “PC Setting”.

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