Parts marked with "" are important for maint aining the safety of the se t. Be sure to r epl ace thes e parts with
specified ones for maintaining the safety and performance of the set.
This document has been published to be used
SHARP CORPORATION
for after sales service only.
The contents are subject to change without notice.
* About a main unit illustration, it may differ from a target model.
1.Precautions for servicing
* When servicing, disconnect the power plug, the printer cable, the
network cable, and the telephone line from the machine, except
when performing the communication test, etc.
It may cause an injury or an electric shock.
* There is a high temperature area inside the machine. Use
extreme care when servicing.
It may cause a burn.
* There is a high voltage section inside the machine which may
cause an electric shock. Be careful when servicing.
* Do not disassemble the laser unit. Do not insert a reflective
material such as a screwdriver in the laser beam path.
It may damage eyes by reflection of laser beams.
* When servicing with the machine operating, be careful not to
squeeze you hands by the chain, the belt, the gear, and other
driving sections.
* Do not leave the machine with the cabinet disassembled.
Do not allow any person other than a serviceman to touch inside
the machine. It may cause an electric shock, a burn, or an injury.
* When servicing, do not breathe toner, developer, and ink exces-
sively. Do not get them in the eyes.
If toner, developer, or ink enters your eyes, wash it away with
water immediately, and consult a doctor if necessary.
* The machine has got sharp edges inside. Be careful not to dam-
age fingers when servicing.
* Do not throw toner or a toner cartridge in a fire. Otherwise, toner
may ignite and burn you.
* When replacing a lithium battery on a PWB, only use the speci-
fied replacement battery.
If a battery of different specification is used, it may cause a
machine malfunction or breakdown.
* When carrying a unit with PWB or electronic parts installed to it,
be sure to put it in an anti-static-electricity bag.
It may otherwise cause a machine breakdown or malfunction.
It may cause an explosion, a fire or an electric shock.
Service Manual
* Do not damage, break, or stress the power cord.
Do not put heavy objects on the power cable. Do not stress, forcibly bend, or pull the power cord.
It may cause a fire or an electric shock.
* Keep the power cable away from a heat source.
Do not insert the power plug with dust on it into a power outlet.
It may cause a fire or an electric shock.
* Do not place liquids or foreign metallic objects inside the
machine.
It may cause a fire or an electric shock.
* Do not touch the power cord, insert the phone jack, operate the
machine, or perform service on the machine with wet or oily
hands.
It may cause an electric shock.
3.Note for installing site
Do not install the machine at the following sites.
* Place of high temperature, high humidity, low temperature,
low humidity, place under an extreme change in temperature
and humidity.
Paper may get damp and form condensation inside the machine,
causing paper jam or copy dirt.
For operating and storing conditions, refer to the specifications
described later.
* Place of extreme vibrations
It may cause a breakdown.
2.Warning for servicing
* Be sure to connect the power cord only to a power outlet that
meets the specified voltage and current requirements.
Avoid complex wiring, which may lead to a fire or an electric
shock.
It may cause a fire or an electric shock.
* If there is any abnormality such as a smoke or an abnormal
smell, interrupt the job and disconnect the power plug.
It may cause a fire or an electric shock.
* Be sure to connect the grounding wire. If an electric leakage
occurs without grounding, a fire or an electric shock may result.
To protect the machine and the power unit from lightening,
grounding must be made.
* When connecting the grounding wire, never connect it to the fol-
lowing points.
- Gas tube
- Lightning conductor
- A water pipe or a water faucet, which is not recognized as a
grounding object by the authorities.
- Grounding wire for telephone line
* Poorly ventilated place
An electrostatic type copier will produce ozone.
The quantity of ozone produced is designed to a low level so as
not to affect human bodies. However, continuous use of such a
machine may produce an ozone smell. Install the machine in a
well ventilated place.
MX-M316N NOTE FOR SERVICING - i
* Place of direct sunlight.
11-13/16"
(30cm)
11-13/16"
(30cm)
17-23/32"
(45cm)
Plastic parts and ink may be deformed, discolored, or may
undergo qualitative change.
It may cause a breakdown or output quality problems.
* Place which is full of organic gases such as ammonium
The organic photo-conductor (OPC) drum used in the machine
may undergo qualitative change due to organic gases such as
ammonium.
Installation of this machine near a diazo-type copier and blue
print machine may result in poor quality output.
4.Note for handling PWB and electronic
parts
When handling the PWB and the electronic parts, be sure to
observe the following precautions in order to prevent against damage by static electricity.
* When in transit or storing, put the parts in an anti-static bag or an
anti-static case and do not touch them with bare hands.
* When and after removing the parts from an anti-static bag (case),
use an earth band as shown below:
* Put an earth band to your arm, and connect it to the machine.
* Place of much dust
When dust or contaminants enters the machine, it may cause a
breakdown or poor quality output.
* Place near a wall
The machine will require ventilation.
If ventilation is not proper, poor output or machine failure may
result.
* Unstable or irregular surface
If the machine is dropped or tips over, it may cause injury or
machine malfunction.
Use an optional desk or an exclusive-use desk.
When using the optional desk, be sure to fix the adjuster and lock
the casters.
* When repairing or replacing an electronic part, perform the
procedure on an anti-static mat.
MX-M316N NOTE FOR SERVICING - ii
: ‘15/Aug.
1
5.Note for repairing/replacing the LSU
When repairing or replacing, be sure to observe the following
items.
* When repairing or replacing the LSU, be sure to disconnect the
power plug from the power outlet.
* When repairing or replacing the LSU, follow the procedures
described in this Service Manual.
* When checking the operations after repairing the LSU, keep all
the parts including the cover installed and perform the operation
check.
* Do not modify the LSU.
* When visually checking the inside of the machine for the opera-
tion check, be careful not to allow laser beams to enter the eyes.
If the above precaution is neglected or the LSU is modified, ones
safety may be at risk.
6.Note for handling the drum unit, the
developing unit
When handling the OPC drum unit, and the developing unit, strictly
observe the following items.
If these items are neglected, a trouble may be generated in the
copy and print image quality.
Drum unit
* Avoid working at a place with strong lights.
* Do not expose the OPC drum to lights including interior lights for
a long time.
* When the OPC drum is removed from the machine, cover it with
light blocking material. (When using paper, use about 10 sheets
of paper to cover it.)
* Be careful not to attach fingerprints, oil, grease, or other foreign
material on the OPC drum surface.
Developing unit
* Be careful not to leave fingerprints, oil, grease, or other foreign
material on the developing unit.
Fusing unit
* Be careful not to "leave" fingerprints, oil, grease, or other foreign
material on the fusing roller.
If these items are neglected, a trouble may be generated in the
The screws used in this machine are largely classified into three
types.
These types are classified according to the shape of the screw
grooves and use positions.
The table below shows the types of the screws and the tightening
torques depending on the use position.
When tightening the screws for repair or maintenance, refer to the
table.
However, for the other conditions of tightening screws than specified on this table, or under special circumstances, the details are
described on the separate page. Refer to the descriptions on such
an exception.
CAUTION:Especially for the screw fixing positions where there is
an electrode or a current flows, use enough care to
tighten securely to avoid loosening.
MX-M316N/M266N/M315N/M265N/MX-M316NA/M266N A/
M356N A
MX-
M315NE/M265NE
: ‘15/Aug.
1
MX-M316N
[1]PRODUCT OUTLINE
2
: ‘16/Jun.
1. System configuration
A. N model
1
2
Service Manual
MX-M316N PRODUCT OUTLINE 1 – 1
MX-M315U
DIGITAL MULTIFUNCTIONAL
SYSTEM
MX-M356U
DIGITAL MULTIFUNCTIONAL
SYSTEM
MX-M265U
DIGITAL MULTIFUNCTIONAL
SYSTEM
MX-TR18
JOB SEPARATOR
MX-FN26
FINISHER
MX-CS12
500 SHEET PAPER TRAY
MX-CS13
500 SHEET PAPER TRAY
MX-TR17
EXIT TRAY UNIT
MX-CS12
500 SHEET PAPER TRAY
AR-DS20
LOW STAND
AR-DS19
HIGH STAND
MX-RP19
REVERSING SINGLE PASS
FEEDER
MX-RP20
REVERSING SINGLE PASS
FEEDER
MX-VR12
DOCUMENT COVER
MX-NSX1
NETWORK SCANNER
EXPANSION KIT
MX-FX11
FACSIMILE EXPANSION
KIT
MX-FWX1
INTERNET FAX EXPANSION
KIT
MX-FR48U
DATA SECURITY KIT
MX-PB16
PRINTER EXPANSION KIT
MX-PK11
PS3 EXPANSION KIT
MX-PF10
BARCODE FONT KIT
AR-SU1
STAMP UNIT
MX-USX5
SHARPDESK 5 LICENSE
KIT
MX-AMX1
APPLICATION
INTEGRATION MODULE
MX-AMX2
APPLICATION
COMMUNICATION MODULE
MX-AMX3
EXTERNAL ACCOUNT
MODULE
MX-HD14
HARD DISK EXPANSION KIT
MX-EB13
USB WIRELESS LAN
ADAPTER
MX-USX1
SHARPDESK 1 LICENSE
KIT
MX-US10
SHARPDESK 10 LICENSE
KIT
MX-US50
SHARPDESK 50 LICENSE
KIT
MX-USA0
SHARPDESK 100 LICENSE
KIT
MX-M315U/M265U
MX-M315U/M265U
MX-FR50U
DATA SECURITY KIT
MX-M356U/M315U/M265U
MX-HD15
HARD DISK EXPANSION KIT
MX-M356U/M315U/M265U
1
B. U model
1
2
: ‘15/Aug.
2
: ‘16/Jun.
MX-M316N PRODUCT OUTLINE 1 – 2
: ‘15/Aug.
1
2
: ‘16/Jun.
2. Option list
1
Document
feeder
Paper Feeder
StandAR-DS20LOW STAND
Paper Exit
Device
PrinterMX-PB16PRINTER EXPANSION KIT
Image Send
Authentication
/Security
ApplicationMX-USX1SHARPDESK 1 LICENSE KIT
OtherMX-HD14HARD DISK EXPANSION KIT
—: Connection not allowed
STD: Equipped as standard
OPT: Installable option
*1: Need Inner Finisher (Cannot install together with Job Separator).
*2: Cannot install together with Paper Exit Tray Unit/Inner Finisher.
*3: Cannot install together with Job Separator.
*4: Need MX-PB16.
*5: Need HDD.
*6: Available for limited destination.
2
*7: This model will be integrated to FR50U from April, 2016.
*8: Middle East only. (This is only for the limited models. Regarding
2
the details of this machine, refer to SMEF.
All models except the above models have been discontinued
2
since December, 2015.
*9: All destinations except Middle east
Model
name
MX-RP20
MX-RP19
MX-VR12DOCUMENT COVER
MX-CS12
MX-CS13
AR-DS19HIGH STAND
MX-TR17*1EXIT TRAY UNIT
MX-TR18*2JOB SEPARATOR
MX-FN26*3FINISHER
*: The dither and error diffusion methods using 8bit input will be
performed.
E. Scanner section
(1) Resolution/Gradation
Scanning
Resolution (dpi)
Exposure lampWhite LED
Reading gradation10bit
Output gradationBW: 1bit
Platen600 x 600dpi
600 x 400dpi
600 x 300dpi (default)
RSPF600 x 600dpi
600 x 400dpi (default)
Grayscale: 8bit
Full Color: each color RGB 8bit
(2) Document table
TypeDocument table fixed system (Flat bed)
Scanning area297 x 432mm
Original standard
position
DetectionYes
Detection sizeAutomatic detection (Detection types can be
Dehumidifying
heater
(Scanner section)
Left rear reference
changed in the system settings)
Supplied as a service parts
Monochrome
C. Printable area
A3 WideN/A16K191 x 263mm
A3293 x 413mm12 x 18N/A
B4253 x 357mm11" x 17"275 x 425mm
A4206 x 290mm8.5" x 14"212 x 349mm
B5178 x 250mm8.5" x 13"212 x 323mm
A5144 x 203mmExecutive180 x 260mm
Postcard92 x 140mm8.5" x 11"212 x 272mm
8K266 x 383mm5.5" x 8.5"136 x 209mm
8.5x13.5212 x 336mm8.5" x 13.4"212 x 333mm
CustomMin.: 96mm x 141mm; Max.: 297mm x 432mm
Max. rangeAB: 416x293mm (600dpi: 9826dot x 6920dot)
Void Area Top 1 to 4mm
Image LossTop 4mm or less
Image missing
width
Inch: 428x275mm (600dpi: 10110dot x 6496dot)
Bottom 1 to 5mm
Front/Rear Total 6mm or less
Front/Rear Total 6mm or less
Top 4mm or less, Bottom 4mm or less,
TypeRSPF (Reversing single pass feeder)
Scan speedMonochrome
CopySingle:
FAXSingle: 56-sheet/min.
Internet FAXSingle: 56-sheet/min.
ScannerSingle: 56-sheet/min.
Original setup
direction
Original standard
position
Original transport
method
Paper detection
size
Mix paper feed
(Same series, same
width paper)
(A4/8.5" x 11")
56-sheet/min.
(600 x 400dpi, 4bit)
38-sheet/min.
(600 x 600dpi, 4bit)
Double:
20-page/min.
(600 x 400dpi, 4bit)
17-page/min.
(600 x 600dpi, 4bit)
(200 x 200dpi, 1bit)
Double: 20-page/min.
(200 x 200dpi, 1bit)
(200 x 200dpi, 1bit)
Double: 20-page/min.
(200 x 200dpi, 1bit)
(200 x 200dpi, 1bit)
Double: 20-page/min.
(200 x 200dpi, 1bit)
Upward standard (1 to N feeding standard)
Center standard (Rear one-side standard for random feeding)
Sheet-through method
Inch-1 11" x 17", 8.5" x 14", 8.5" x 11", 8.5" x 11"R, 5.5" x 8.5", A3, A4
Inch-211" x 17" , 8.5" x 13", 8.5" x 11", 8.5" x 11"R, 5.5" x 8.5", A3, A4
Inch-3 11" x 17", 8.5" x 13.4", 8.5" x 11", 8.5" x 11"R, 5.5" x 8.5", A3, A4
AB-1 11" x 17", 8.5" x 14", 8.5" x 1 1", A3, B4, A4, A4R, B5, B5R, A5
AB-2 11" x 17", 8.5" x 13", 8.5" x 1 1", A3, B4, A4, A4R, B5, B5R, A5
AB-3 11" x 17", 8.5" x 13", 8.5" x 11", A3, B4, A4, A4R, A5, 8K, 16K, 16KR
AB-4 11" x 17", 8.5" x 13.4", 8.5" x 11", A3, B4, A4, A4R, B5, B5R, A5
AB-5 11" x 17", 8.5" x 13.5", 8.5" x 11", A3, B4, A4, A4R, B5, B5R, A5
Long paper1000 mm (Monochrome binary only)
Internet Fax 600 x 600 dpi: Max. 800 mm.
When scan 400 dpi or more, long paper is not available.
Enabled
Color (A4/8.5" x 11")Monochrome
NASingle:
NASingle: 31-sheet/min.
NASingle: 31-sheet/min.
Single: 56-sheet/min.
(200 x 200dpi, 8bit)
Double: 20-page/min.
(200 x 200dpi, 8bit)
(A4/8.5" x 11")
31-sheet/min.
(600 x 400dpi, 4bit)
25-sheet/min.
(600 x 600dpi, 4bit)
Double:
16-page/min.
(600 x 400dpi, 4bit)
13-page/min.
(600 x 600dpi, 4bit)
(200 x 200dpi, 1bit)
Double: 16-page/min.
(200 x 200dpi, 1bit)
(200 x 200dpi, 1bit)
Double: 16-page/min.
(200 x 200dpi, 1bit)
Single: 31-sheet/min.
(200 x 200dpi, 1bit)
Double: 16-page/min.
(200 x 200dpi, 1bit)
Color (A4/8.5" x 11")
NA
NA
NA
Single: 31-sheet/min.
(200 x 200dpi, 8bit)
Double: 16-page/min.
(200 x 200dpi, 8bit)
Random feeding
(feeding of different
types / different
widths)
Original copy weight Single:
Max. loading
capacity of
documents
Un-acceptable
originals for feeding.
DetectionYes
Paper feeding
direction
Finish stampOption
ReliabilityMCBJ/MCBF: Same as the main unit
LifeSame as the main unit
Power SourceProvided from the main unit
Enabled
Only the following combinations of 2 size types are allowed:
A3 and B4; B4 and A4R; A4 and B5; B5 and A5; and 11-inch and 8.5-inch. AMS available. 2-sided scanning is disabled during random
feeding.
Thin paper: 9 - 13 lb bond (35 - 49 g/m
Plain paper: 13 - 32 lb bond (50 - 128 g/m
* Thin paper mode (41 pages/minute
(A4, 8.5" x 11", 600 x 400dpi) / 27 pages/minute (A4, 8.5" x 11",
600 x 600dpi) is set up for the thin paper.
Transparency, second original paper, tracing paper, carbon paper, thermal paper, paper with wrinkles, folds, or breakage, pasted paper,
cutout document, document printed with ink ribbon, documents with perforation other than 2- or 3-holes (Perforated document by punch
unit is allowed.)
Right hand feeding
2
)
2
)
2
)
2
), or Max. height: 1/2 inch, 13mm or less
Single:
Thin paper: 9 - 13 lb bond (35 - 49 g/m
Plain paper: 13 - 32 lb bond (50 - 128 g/m
* Thin paper mode (27 pages/minute
(A4, 8.5" x 11", 600 x 400dpi) / 18 pages/minute (A4, 8.5" x 11",
600 x 600dpi) is set up for the thin paper.
Plain paper16-28 lb bond (60 - 105g/m2)YesYesYesYesYesYesYesYes
9
13-16 lb bond (55 - 59g/m2) - YesYesYesYesYes*
YesYesYes - YesYes*
Recycled paperYesYesYesYesYesYesYesYes
Color paperYesYesYesYesYesYesYesYes
Letter headYesYesYesYesYesYesYesYes
Pre-printedYesYesYesYesYesYesYesYes
Pre-punchedYesYesYesYesYesYesYesYes
Monarch/Com-10/DL /C5/Custom
Custom envelope size is supported by Sim. Not displayed at the default setting.
Center Tray
Job
Separator
Offsetw/offset w/staple
4
4
4
8
- - Yes*
YesYesYesYesYes*
2
)
Right
Exit Tray
- Yes*
- Yes*
- Yes*
2
)
Finisher
Right Side
(Option)
100 sheets (80g/m
No
No
Yes
Finisher
4
4
4
4
4
4
4
4
4
4
4
6
4
4
4
8
3
- -
4
Yes*
- -
4
Yes*
- -
- -
- -
- -
- -
- -
4
Yes*
6
Yes*
- -
- -
- -
- -
YesYes
2
)
-
-
5
Yes*
7
Yes*
MX-M316N SPECIFICATIONS 2 – 5
: ‘15/Aug.
1
*2: Custom size
AB System (mm)Inch System (inch)
Min.Max.Min.Max.
Bypass trayX1404325-1/217
DuplexX1824327-1/417
Y1002975-1/211-5/8
Y1482975-1/211-5/8
Long size paper (bypass tray only): support up to 1,200mm by Sim
* Long size paper ejection is from center tray/inner finisher
*3: Comply to “Paper type setting”
*4: Can be input but alignment is not supported
*5: Can be input and stapled but alignment is not supported
2
*6: Alignment of heavy paper more than 129g/m
is not supported
*7: Only front/back cover is available.
*8: Can be fed but not covered under warranty.
*9: A4 paper (grain long) corresponding to 58g/m
(Simultaneous use of the front/rear ports is
enable.)
1port
* Main unit USB Front Port
* Main unit USB Rear Port
* Key board USB Port
* IC Card Reader
1port
K. Memory/Hard disk/SD card memory
SD card
4GB2GBOPT (250GB)
ICU (Reus) PWB
Memory*
1
*1: Memory expansion is not available
*2: HDD capacity may vary depending on the procurement condi-
tion.
HDD*
2
L. Warm-up time
Warm-up time20sec. or less
Pre heatYes
Jam recovery time
*1
10sec. or less
* Result may change depending on conditions.
*1: Conditions: Leave the machine for 60 sec. after door open,
standard condition, Polygon stops.
2. Copy functions
A. First copy time
Engine26cpm machine31cpm machine
Scan Speed31563156
Platen4.3 sec.4.3 sec.4.3 sec.4.3 sec.
RSPF7.0 sec.7.0 sec.7.0 sec.7.0 sec.
* Measuring Conditions
Feed the A4 (8-1/2 x 11) sheet in landscape from tray 1, with the
polygon rotating condition.
Value might vary depends on the machine settings/conditions
B. Job Speed
Engine
S to S26cpm (100%)31cpm (100%)
26cpm
machine
* Defines the copy speed of when the main unit and a document
feeder are used in combination.
* S to S: copying 1 set of an 11-sheet original in A4 / 8.5" x 11"
(not including the first copy)
Monochrome: 600 x 400dpi (default)
31cpm
machine
35cpm
machine
56
4.0 sec.
6.7 sec.
35cpm
machine
35cpm (100%)
1
1
Memory area
(SD card)
Boot/Program area
FAX data storage area
Without HDDWith HDD
512MB1GB
MX-M316N SPECIFICATIONS 2 – 6
3. Printer function
A. Printer driver supported OS
OS
Windows98 / MeNoNoNoNoNoNoNo
NT 4.0 SP5 or laterNoNoNoNoNoNoNo
2000NoNoNoNoNoNoNo
XPNoNoNoNoNoNoNo
XP x64NoNoNoNoNoNoNo
Server 2003CD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
Server 2003 x64CD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
VistaCD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
Vista x64CD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
Server 2008CD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
Server 2008 x64CD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
Windows 7CD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
Windows 7 x64CD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
Server 2012x64CD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
Windows 8CD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
Windows 8x64CD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
Windows 8.1CD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
Windows 8.1x64CD-ROMNoCD-ROMCD-ROMCD-ROMCD-ROMCD-ROM
Mac9.0NoNoNoNoNoNoNo
X 10.2NoNoNoNoNoNoNo
X 10.3NoNoNoNoNoNoNo
X 10.4NoNoNoCD-ROMNoNoNo
X 10.5NoNoNoCD-ROMNoNoNo
X 10.6NoNoNoCD-ROMNoNoNo
X 10.7NoNoNoCD-ROMNoNoNo
X 10.8NoNoNoCD-ROMNoNoNo
X 10.9NoNoNoCD-ROMNoNoNo
X 10.10NoNoNoCD-ROMNoNoNo
Custom
PCL6
SPDL2
Custom
PCL5e
Custom PSPPD
Sharp
Advanced
Printing
Language
PC-FAXTWAIN
B. PDL emulation/Font
PDL (Command)Installed fontOption font
PCL6 compatibilityN model: STD
ESC/P(VP-1100) compatible,
ESC/P_super compatible
Postscript3 compatibilityOPT-European outline font = 136 styles
Moire reduction mode YesN/A
CPT (notes’ security)YesN/A
Scanning QR codesN/AN/A
Direct SMTP
E. Specifying Addresses
Address Specifying Method
One-touch Yes
Group keyYes
Direct input
(Entry from the soft keyboard,
externally-connected keyboard or
10 keypad)
Selection from the LDAP serverYes
Display the address information
stored in the LDAP server directly in
the key list.
Other Address Specifying Method
FunctionDescriptionScanner Internet
Setting of the
default address
Apply E-mail
address of the
user for login
(Scan to Me)
Accept “!” in the
address of Scan
to SMB folder
Prohibit the
broadcast
transmission of
Home Directory
ResendAddresses can be selected
ItemContent
Yes (e-mail/SMB/ Internet Fax
(including Direct SMTP)/fax)
*Addresses of FTP/Desktop cannot
be input directly.
N/A
The default address can be set
in the scanner mode. The user
can send only by setting an
original and touching the start
key.
The e-mail address of the
authenticated user is
automatically set as the default
address.
The setting whether address
selection by this function is
applied or not shall be
prepared for broadcast with
Fax/Internet Fax addresses.
The setting whether it is
enabled for users to cancel the
address selection by this
function at any time or not shall
be prepared.
And it has the function to
prohibit to choice address
except the user who log in.
It accepts that it forbids to input
“!” in the address of Scan to
SMB folder.
It prohibits to input the next
address for making to send
only the user who log in at
Scan to Home Directory.
from the latest 8 destinations in
the sending history.
Selections from FTP/Desktop/
SMB sending history is N/
A.Support in order of number
of sending is N/A.
YesNo
YesNo
YesNo
YesNo
YesN/A
Fax/
Direct
SMTP
MX-M316N SPECIFICATIONS 2 – 8
Address Book
Registration
ItemContent
Max. number of registrations Total: 1000 keys
Number of addresses can be
registered in one Group key
Number of addresses can be
registered by inputting directly in
Group keys
LDAP searching when address
book registration
Address book registration in the
sending history screen
Speed dial (quick key)Yes (Call by inputting a registration
*FTP/Desktop/SMB addresses shall
be the same as those for other
modes. Maximum 1000 addresses
shall be able to be registered.
Max. 500 addresses
5000 addresses (included in the
1000 keys)
Yes
N/A
number from the 10-key pad)
F. Program
ItemContent
Number of registrations Registered up to: 48 (Group/Individual can be
*1: N/A for USB Memory Scan
*2: A text message can be set to be automatically added in the
body of outbound messages. It cannot be edited
at the time of sending.
*3: When no HDD, N/A
SMTP
5. FAX function
(1) Mode
FAXFAX to e-mail/FTP
(2) Support image
ModeFAX
Compression methodMH, MR, MMR, JBIG
(3) Support image
ModeFAX
Compression methodMH, MR, MMR, JBIG
(4) Image processing
Original scanning colorB/W
Halftone reproductionEquivalent of 256 steps
Density adjustment Auto + 5 steps
Selection of image qualityHalf tone (Black-white only) ON/OFF
Resolution (depends on file
format/transmission method)
(5) Specification of Addresses
Address specificationSpecification by one-touch/group/
Number of One-touch address key
registration
Number of Group (1 key) address
registtation
Program48
Direct entry of addressesEntry by 10-key, # key
Chain dialYes (pause key)
ResendCall up nearest 8 addresses.
Destination confirmationYes
Shortcut for address selection
(quick key)
Disable direct entry transmission
Disable PC- Fax sendingYes
*1: Except for FTP, Desktop, SMB, USB memory, Broadcast.
*2: When disabled, the address registration is not allowed either.
(6) Specification of Multiple Addresses
ModeFAX
Standard charact er (203.2 x 97.8dpi)
(half tone not allowed)
Fine (203.2 x 195.6dpi)
Super fine (203.2 x 391dpi)
Ultra fine (406.4 x 391dpi)
ModeFAX
direct address entry.
Entry from 10-key. (Fax)
Selection from LDAP server
Total (number of key):
Maximum 1000
Number of Group (1 key) address
registration : maximum 500
Number of Group key registration :
5000 (Total address number
included in /1000 key)
Use the 10-key to call up registered
numbers of addresses.
*2
Yes
*1
BroadcastYes (500 destinations)
Request of serial transmissionYes
* Broadcast transmission is allowed. (Monochrome only)
MX-M316N SPECIFICATIONS 2 – 9
ModeFAX
(7) Transmission function
ModeFAX
Memory transmission94 destinations in all
On-hookYes
Quick online transmissionYes
Direct transmissionYes
Large capacity original modeYes
Scanning of thin paperYes
Mixed originals feederYes (Random + MIX)
Default date sender transmissionYes (ON only)
PreviewNo
Side eraseYes
(Switching: Memory transmission
Direct transmission)
Yes
Enlargement/reduction is allowed
only from a fixed size to another.
Reduction may be done on the
receiver side with Fax/Internet Fax
sending.
Number/time to be set up through
system setup
Maximum of 1000mm (single side
only/black-white 2 values only)
No
No
(8) Reception function
ModeFAX
Automatic receptionYes
Manual receptionNo
Memory receptionYes
Fixed size reduced receptionYes
Specified size scaled receptionNo
Rotated receptionYes
Setting of received data print
condition
2-sided receptionCondition setting through system
2-in-1 receptionNo
Automatic reduction setting upon
receiving A3
Automatic reduction setting upon
receiving letter
Reception from a specific number
not allowed, or allowed.
(Allow/Reject)
External phone connection
remote
Confidential reception (Sharp
mode)
Received data bypass outputYes
Index printingNo
Transfer function upon disabling
of output.
Internet Fax/Fax to e-mail
(Transfer of Internet Fax/Fax
reception data to e-mail, inbound
routing)
Exit tray settingYes
Insertion of job separator sheetNo
Switching from manual reception to
automatic reception. (Allowed only
for France and Japan)
Equal size print (partition not
allowed)
Equal size print (partition allowed)
Equal or reduced size print
setting
Yes
Yes (Oth er than North America and
Inch destinations)
Specified numbers only
(50 numbers /20 digits)
Yes
No
Yes (1 receiver (of transfer)
registration)
Yes
Staple function of received dataYes
Auto wake up printYes
Received data print hold
Color toner print when black toner
runs out.
ModeFAX
*1
Yes
No
*1: This function saves all received data in memory and starts out
put after password entry. (Confidential reception is excluded.)
Setting only on the reciver side.
(9) Report/list function
Image sending activity reportYes
Transaction reportYes
Address/phone number tableYes
Group tableYes
Program tableYes
Memory box table (F code)Yes
Communication original contents
print
List of allowed or rejected
reception numbers
Table of control record for each
account
ModeFAX
Time-specified output
Output with memory full
* Maximum of 200 times including
both transmission and reception
Always print/Upon error/no print
Yes
No
(10) Other Functions
Time specificationYes
Polling receptionYes
Bulletin board transmissionYes
Cover sheet functionNo
Transmission messageNo
Sender printYes
Sender selectionYes
Page number printYes
Date printYes (Date can be expressed
Polling protection functionYes
Page partition transmissionY es
Page connectionNo
Confidential (receiver unit)Yes (F code method)
Relay broadcast instructionsYes (F code method)
Fax to e-mail (F code)
Edge eraseYes
Center eraseYes
2 in 1Yes
Card shotYes (Equ ivalent or enla rgement up to
Forward data transmission/
reception (Document Admin)
*1: This function means that e-mail address setteing on F code
relay broadcast allowed.
ModeFAX
Up to 100 registrations allowed with
bulletin board, confidential and relay
broadcast all combined. (Free area :
1 registration)
Setting of the number of
transmission: 1/no limit.
alternatively)
*1
Yes
the paper width. The maximum
enlargement is not allowed to exceed
400%)
Yes
Data transmission by PC-Fax/
PC-Internet Fax is allowed, too.
MX-M316N SPECIFICATIONS 2 – 10
: ‘15/Aug.
1
(11) Transmission Method
(15) Telephone functions
ModeFAX
Transmission time 2 seconds level (super G3/JBIG),
Modem speed Automatic fall-back : 33.6kbps 2.4kbps
IntercommunicationSuper G3/G3
Communication lineGeneral membership telephone line
ECMYes
6 seconds level (G3 ECM)
(PSTN), independent business line
(PBX), F net.
(R-key for PBX setting: Germany/France)
(12) Record Size
Maximum record width293mm
Record sizeA3 ? A5/11" x 17" ? 5.5" x 8.5"
Number of memory boxesRegistration of bulletin board/
Number of sender registration1 (default) with 20 characters
Number of sender selection
registration
Registration of polling approval
number
Registration of Fax system
number (Sharp mode)
Registration of Fax polling
approval ID number (Sharp mode)
Fax relay ID registration (Sharp
mode)
Quick key (short cut registration)
Import/export of address book Yes (By storage backup)
Black list (for France)No
*1
*1: Since scan/Internet Fax/Fax uses the common address book,
the number of addresses allowed for registration is the sum
total of all modes.
*2: Quick key is the function to select an address based on the
registered number of each address within the book for address
selection. Users should be able to select a quick key number.
1000 destinations
Use of LDAP allowed
Up to 500 registered addresses for
each group dial.
Registered name in 18 full-size
character (36 half-size characters)
One-touch dial receiver number
registration: within 64 digits for
receiver number + sub-address +
passcode (including "/").
settings (density , image quality) and
special functions in one set is
allowed. (48 of them)
confidential/relay broadcast is
allowed up to 100.
Registration name: 18 characters
Total: 18 registrations (20
characters) (Sender selection: In
addition to default, 18 registrations
allowed)
10 numbers/20 digits
No
No
No
*2
Yes (001 ? 1000)
ModeFAX
On-hook functionYes
HoldNo
Setting of pause time Yes (1 ? 15 seconds)
Telephone transmission during
power outage
Tone pulse switchingTone, Pulse, Auto (North America/
No (External telephone transmission
allowed)
Taiwan)
* For the other destinations, set with
the soft switch.
(16) Sound settings
On-hook soundS ound volume setting1 - 9
Sound volume for callingSound volume setting1 - 9, No
Line monitor soundSound volume setting 1 - 9, No
Reception sound Sound volume setting1 - 9, No
Transmission success sound Sound volume setting 1 - 9, No
Transmission and reception
error sound
Sound setting for end of
original reading (image send)
ModeItemFAX
Sound volume setting1 - 9, No
Sound volume setting Large/middle/
small/no sound
(17) Others
ModeFAX
PC-FAXYes
FASTYes (SEC only)
Network FASTNo
Distinctive ring detectionSetting for each destination
6. Power consumption
The full configuration can be operated with the rated power source.
100 V type200 V type
Maximum rated power
Consumption
TEC value26cpm machine1.8 kWh1.8 kWh
Fax waiting power consumption is 1W
*Condition of Standing by Network:
Connect with TCP/IP protocol only
Fusing separation pawl (lower)x 1
Fuser bearing (lower)x 2
Cleaner bladex 1
MC unitx 1
attached to the drum frame is 300K, and it
can be used up to 3 times.
(Supplied as a drum frame unit.)
* The other maintenance parts than the above are supplied as service parts.
3. Developer/Drum life end definition
* When the developer/drum counter reaches the specified count.
* When the developer/drum rpm reaches the specified count.
When either of the above reach the specified count, it is judged as life end.
when correction or warm-up operation is performed as well as output operation, the developer and the drum rotates.
Therefore, the developer/drum consuming level cannot be determined only by the copy/print quantity. When, therefore, the rpm reaches the
specified amount, it is judged as life end.
To check the drum and developer life, use SIM22-13.
Developer/drum counter
Developer/drum100K550K
Number of rotations
(Rotations)
MX-M316N CONSUMABLE PARTS 3 – 3
Label position
Internal product name
Incompatibility
Destination
Version No.
Production year/month/day (6 digits)
Serial No. in production day (5 digits)
Production place (1 digits)
(Humidity)
85%
60%
20%
10 C30 C 35 C
(Temperature)
: ‘15/Aug.
1
4. Production number identification
<Toner cartridge>
The label on the toner cartridge shows the date of production.
<Drum>
The laser print indicates the model conformity code and the date
(year, month, day) of production.
<Developer>
12345678
The lot number is of 8 digits. Each digit indicates the content as follows.
The number is printed on the right under side of the back surface of
the developer bag.
1Alphabet
Indicates the production factory.
2Number
Indicates the production year.
3, 4 Number
Indicates the production month.
5, 6 Number
Indicates the production day.
7Hyphen
8Number
Indicates the production lot.
123456
1Alphabet
Indicates the model conformity code. L for this model.
2Number
Indicates the end digit of the production year.
3Number or X, Y, Z
Indicates the month of packing.
X stands for October, Y November, and Z December.
4, 5 Number
Indicates the day of the month of packing.
6Factory code (Only for some destination)
5. Environmental conditions
1
MX-M316N CONSUMABLE PARTS 3 – 4
When a output tray unit is installed
When a finisher is installed
12345
6
7
8
9 10 11 12
13
MX-M316N
[4]EXTERNAL VIEW AND INTERNAL STRUCTURE
Service Manual
1. External view
No.NameFunction/Operation
1Job separator tray (Upper tray) (optional)Print jobs and received faxes are delivered to this tray.
2Automatic document feederThis automatically feeds and scans multiple originals. Both sides of 2-sided originals can be automatically
3Output tray (center tray)Output is delivered to this tray.
4Operation panelThis is used to select functions and enter the number of copies.
5Front coverOpen this cover to switch the main power switch to "On" or "Off" or to replace a toner cartridge.
6USB connector (A type)Supports USB 2.0 (Hi-Speed).
7Exit tray unit (right tray)*
8Finisher*
9Tray 1This holds paper.
10 Tray 2This holds paper. (Only for NV models, this is the option.)
11 Tray 3 (when a paper drawer is installed)*
12 Tray 4 (when a paper drawer is installed)*
13 Main power switchThis is used to power on the machine.
1
1
scanned.
This is used to connect a USB device such as USB memory to the machine.
For the USB cable, use a shielded cable.
When installed, output can be delivered to this tray.
This can be used to staple output.
1
This holds paper.
1
This holds paper.
When using the fax or Internet fax functions, keep this switch in the "on" position.
*1: Peripheral device.
MX-M316N EXTERNAL VIEW AND INTERNAL STRUCTURE 4 – 1
2. Internal structure
7896
12345
No.NameFunction/Operation
1Toner cartridgeThis holds toner for printing. The toner cartridge must be replaced when indicated on the operation panel.
2Upper cover of machine (when a second
paper exit unit is installed)
3Fusing unitHeat is applied here to fuse the transferred image onto the paper.
4Right side coverOpen this cover to remove a misfeed.
5Right side cover release leverTo remove a paper misfeed, pull and ho ld this lever up to open the right side cover.
6Photoconductive drumThis drum has a photoconductive coating on its surface.
7Right cover of paper drawer (when a
paper drawer is installed)
8Paper tray right side coverOpen this to remove a paper misfeed in tray 2.
9Bypass trayUse this tray to feed paper manually.
Open this cover to remove jam paper when a paper jam occurs in the output of the job sep arator or t he optional
finisher.
The images are formed on top of this photoconductive surface.
(The photoconductive coating is green in color.)
Open this to remove a paper misfeed in tray 3 or tray 4.
When loading a large sheet of paper, be sure to pull out the bypass tray extension.
MX-M316N EXTERNAL VIEW AND INTERNAL STRUCTURE 4 – 2
3. Automatic document feeder and document glass
136
2457
8
No.NameFun ction/Operation
1Paper feed rollerThis roller rotates to automatically feed the original.
2Document feeding area coverOpen this cover to remove an original misfeed or clean the paper feed roller.
3Original guidesThese help ensure that the original is scanned correctly.
4Document feeder trayPlace originals in this tray. 1-sided originals must be placed face up.
5Original exit trayOriginals are delivered to this tray after scanning.
6Scanning areaOriginals placed in the document feeder tray are scanned here.
7Original size detectorThis detects the size of an original placed on the document glass.
8Document glassUse this to scan a book or other thick original that cannot be fed through the automatic document feede r.
Adjust the guides to the width of the original.
MX-M316N EXTERNAL VIEW AND INTERNAL STRUCTURE 4 – 3
4. I/F connectors
When a fax expansion kit is installed
6
7
8
5
1
2
3
4
100V Type200V Type
No.NameFunction/Operation
1Service-only connectorThis connector is for use only by service technicians.
2LAN connectorConnect the LAN cable to this connector when the machine is used on a net work.
3USB connector (B type)Supports USB 2.0 (Hi-Speed).
4USB connector (A type)Supports USB 2.0 (Hi-Speed).
5Connector for the finisher onlyConnects the finisher.(At the time of optional wearing)
6Power plug
7Extension phone jackWhen the fax function of the machine is used, an extension phone can be connected to this jack.
8Telephone line jackWhen the fax function of the machine is used, the telephone line is connected to this jack.
Connecting a cable to this connector may cause the machine to malfunction.
Important note for service technicians:
The cable connected to the service connector must be less than 118" (3 m) in length.
For the LAN cable, use a shielded type cable.
A computer can be connected to this connector to use the machine as a printer.
For the USB cable, use a shielded cable.
This is used to connect a USB device such as USB memory to the machine.
MX-M316N EXTERNAL VIEW AND INTERNAL STRUCTURE 4 – 4
5. Operation panel
14379 10 118256
12161418171513
No.NameFunction/Operation
1Touch panelMessages and keys appear in the touch panel display.
2[SYSTEM SETTINGS] keyPress this key to display the system settings menu screen. The system settings are used to configure paper
3[HOME] keyTouch this key to display the home screen. Frequently used settings can be registered in the home screen to
4[JOB STATUS] keyPress this key to display the job status screen. The job status screen is used to check information on jobs and
5PRINT mode indicators* READY indicator: Print jobs can be received when this indicator is lit.
6IMAGE SEND mode indicators* LINE indicator: This lights up during transmission or reception of a fax or Internet fax. This also lights during
7[CLEAR] keyPress this key to return the number of copies to "0".
8[STOP] keyPress this key to stop a copy job or scanning of an original.
9Main power indicatorThis lights up when the machine's main power switch is in the "on" position.
10 [POWER] keyUse this key to turn the machine power on and off.
11 POWER SAVE key indicatorUse to switch the machine to "Auto power shut-off" mode, which is a power save functio n.
12 DATA NOTIFICATION indicat or (Green)The indicator lights solidly or blinks to indicate the status of a job.
13 [LOGOUT] keyPress this key to log out after you have logged in and used the machine. When using the fax function, this key
14 Numeric keysThese are used to enter the number of copies, fax numbers, and other numerical values. These keys are also
15 [#/P] keyWhen using the copy function, press this key to use a job program. When using the fax funct ion, this key can be
16 Error indicatorLights solidly or blinks to indicate the status of the error.
17 [CLEAR ALL] keyPress this key to return to the initial operation state.
18 [START] keyPress this key to copy or scan an original. This key is also used to send a fax in fax mode.
Touch the displayed keys to perform a variety of operations.
When a key is touched, a beep sounds and the selected item is highlighted. This provides confirmation as you
perform an operation.
tray settings, store addresses for transmission operations, and adjust parameters to make the machine easier
to use.
enable quick and easy operation of the machine.
to cancel jobs.
For details, see the chapters for each of the functions in this manual.
* DATA indicator: This blinks while print data is being received and lights steadily while pr inting is taking place.
transmission of an image in scan mode.
* DATA indicator: This blinks when a received fax or Internet fax cannot be printed because of a problem such
as out of paper.
This lights up when there is a transmission job that has not been sent.
[Power save key] blinks when the machine is in an auto power shut-off mode.
can also be pressed to send tone signals on a pulse dial line.
used to enter numeric value settings (except for the system settings).
used when dialing.
Use this key when you wish to cancel all settings that have been selected and start operation from the initial
state.
MX-M316N EXTERNAL VIEW AND INTERNAL STRUCTURE 4 – 5
SPED
SPWS
SOCD
SCOV
SPPD1
SPPD2
SPPD3
SPPD4
SPLS1
SPLS2
: ‘15/Aug.
1
6. RSPF
A. Sensors and detectors
(1) MX-M316N/M266N/M265N/M315N/M356N
1
MX-RP19/RP20
Signal nameNameTypeFunction/OperationNote
SCOVRSPF cover open/close detector Micro switchDetects open/close of the RSPF cover.
SOCDRSPF open/close sensorTransmission typeDetects open/close of the RSPF unit.
SPEDDocument sensorTransmission typeDetects document empty in the RSPF paper feed tray.
SPLS1Paper size detector 1Transmission typeDetects the document length in the RSPF paper feed tray.
SPLS2Paper size detector 2Transmission typeDetects the document length in the RSPF paper feed tray.
SPPD1Document transport sensor 1Transmission typeDetects paper feed and the document size in random
paper feed.
SPPD2Document transport sensor 2Transmission typeDetects paper pass.
SPPD3Document transport sensor 3Transmission typeDetects paper pass.
SPPD4Document transport sensor 4Transmission typeDetects paper exit and switchback.
SPWSDocument size detectorVolume-type resistorDetects the document width.
MX-M316N EXTERNAL VIEW AND INTERNAL STRUCTURE 4 – 6
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