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SERVICE MANUAL

SUPPLEMENT

FO-DC500U FO-DC600U

No. 00ZFDC500SME2

FACSIMILE

FO-DC500

Illustration: FO-DC500

MODEL

MODEL SELECTION CODE DESTINATION FO-DC500 U U.S.A./Canada FO-DC600 U U.S.A./Canada

FO-DC600

OPTION

LAN Network interface kit

MODEL

Network printer kit

MODEL

Network scanner kit

MODEL

FO-LN1

FO-NP1

FO-NS2

The software for this model has been upgraded since September 2003. Refer to the additional manual for changes in the software, specifications and parts.

This document has been published to be used

SHARP CORPORATION

for after sales service only. The contents are subject to change without notice.

FO-DC500U FO-DC600U

1. Specification changes

No. Description Purpose

1 REPORT key operations modified Functionality improvement 1-3 1-3 2 Max. scan length changed: 19 to 38 inches Functionality improvement 1-1, 1-4, 2-21 1-1, 2-21 3 Display thumbnails of attachments to Transaction Report Functionality improvement 2-21 2-21 4 Line monitor added Functionality improvement 2-14 2-14 5 Fax Transfer function added Functionality improvement 2-20 2-20 6 PC FAX function added Functionality improvement 2-20 2-20 7 Multicast transmission function added Functionality improvement 2-20 2-20 8 Insertion of separate page when network printing Functionality improvement 2-21, 2-23, 2-32, 2-33 2-21, 2-23, 2-32, 2-33 9 Activation switch added for activating new functions Service 2-2, 2-6 2-2, 2-6

Corresponding page in service manual

FO-DC500U FO-DC600U

2. Soft switch changes

DATA

NO.

SW9 8 Action when RTN received Handle to no error Handle to error 0 Change

SW22

SW60

SW66 SW68 SW78

SW86 SW90

4 Line monitor up to Phase A On Off 0 Addition 5 Monitoring dial signal up to Phase A 1 Reserved 1 Change 2 Reserved 1 Change 3 Reserved 1 Change 4 Reserved 1 Change 7 Maximum size of input document 38 inch 19 inch 1 Addition 3 Image length of TX transaction report 4 Criterion of resolution when receiving Millimeter Not specified 0 Addition 6 Transferred fax image 7 Insertion of Adobe’s URL into E-mail No Yes 0 Addition 1 Method of detecting CI frequency Firmware Modem 0 Addition

ITEM

Monitoring fax signal and dial signal

Reduce image of whole 1st page 15 cm image from top of 1st page

Printed at transferred error only

Switch setting and function

Monitoring fax signal only 0 Addition

Printed every time 0 Addition

Initial

setting

Remarks

1 Addition

3. After upgrading FLASH ROM

After upgrading from version TA69D or earlier to TA69F (Sep. version) or later on FO-DC500, or after upgrading from version TA70C or earlier to TA70E (Sep. version) or later on FO-DC600, perform the following to activate the functions 1, 2, 3, 5, 6 and 7 in “Specification changes”. Go through MENU → 9 → → 8 → # → 7 → START to enter the diag mode. Then holding down Z key, select “Upgrade Setting” and press START to perform upgrade. * After this operation, the bit is set to “1” for soft switches SW60 No.1-No.4, SW66 No.7 and SW68 No.3.

* When there is no data to save, clear the memory after upgrading. Settings return to the default and the specification changes above become effective.

4. Connection between network option and FLASH ROM version

FO-LN1 FO-NP1

Manufactured in or before Aug. Manufactured in or after Sep. Manufactured in or before Aug. Manufactured in or after Sep.

FO-DC500: TA69D or earlier FO-DC600: TA70C or earlier

FO-DC500: TA69F or later FO-DC600: TA70E or later

(*1) : Existing functions are supported and none of new functions are. (*2) : PC FAX cannot be used (additional software will be made available on the Web by U.S.A.) (*3) : See the attached manual for the printer driver installation procedure.

O X(*1) O ∆(*3)

X(*2) O ∆(*3) O

– 1 –

5. Part changes FO-DC500/FO-DC600

CURRENT MODEL

Item Part code

FO-DC500 IC, FLASH ROM VHIF032/TA69D

(Ver.: TA69D) FO-DC600

IC, FLASH ROM VHIF032/TA70C (Ver.: TA70C)

FO-DC500 Operation panel case

GCASP2163XHSB

→

Item Part code Price rank Remarks

IC, FLASH ROM (Ver.: TA69F)

IC, FLASH ROM (Ver.: TA70E)

Operation panel case

From September Production

VHIF032/TA69F BP Upgrading FLASH ROM

VHIF032/TA70E BN Upgrading FLASH ROM

GCASP2163XHSK AZ

The change of the operation panel case display.

FO-DC500U FO-DC600U

FO-DC600 Operation panel case

Operation manual TINSE4302XHTC

GCASP2163XHSC

Operation panel case

GCASP2163XHSL AZ

Operation manual TINSE4302XHTD AS

* Look for stamp on the carton to distinguish before/after changed production.

SHARP

FO-DC500

FACSIMILE

FAC-SIMILE

SHARP CORPORATION

MADE IN TAILAND

Stamp of "C" (Red color)

FO-LN1

CURRENT MODEL

Item Part code

→

Installation manual TCADZ3521XHZZ CD ROM UDSKA2039XHZZ

* Look for stamp on the carton to distinguish before/after changed production.

Item Part code Price rank Remarks

Installation manual TCADZ3620XHZZ AG CD ROM UDSKA2045XHZZ AY

PC FAX driver installation manual installation.

Document admin setting manual function.

TCADH3648XHZZ AE TCADH3649XHZZ AE

SHARP

FO-DC500

FACSIMILE

FAC-SIMILE

From September Production

The change of the operation panel case display.

Revise the operation manual by adding the description of additional features.

Unification with FO-LN1G(For Europe and Australia).

Add. PC FAX driver software and its instruction data.

New instruction sheet for PC FAX driver New instruction sheet for Document admin

FO-NP1

CURRENT MODEL

Item Part code

Installation manual TCADZ3523XHZZ CD ROM UDSKA2040XHZA Operation manual TINSE4313XHTZ

SHARP

FO-LN1

Stamp of "C"

(Red color)

From September Production

→

Item Part code Price rank Remarks

Installation manual TCADZ3621XHZZ AG CD ROM UDSKA2040XHZB AY Operation manual TINSE4313XHTB AM

↓

From November Production

Item Part code Price rank Remarks

CD ROM UDSKA2040XHZC

Operation manual TINSE4313XHTC AM

– 2 –

Unification with FO-NP1G(For Europe and Australia).

Change of folder name of Printer Driver for Windows 2000/XP.

Revise the operation manual changed by the change above mentioned.

Multi-laguage Software and acquiring

AY WHQL and add. the operation manual

other than Englishversion into CD ROM. Revise the operation manual by multi-

lingualization; Add. a note that other language version is stored in CD ROM, Multi-lingualization of software license.

FO-DC500U

[

]

[Sp

]

FO-DC600U

FO-NS2

CURRENT MODEL

Item Part code

Operation manual TINSE4314XHTB CD ROM UDSKA2041XHZA

From September Production

→

Item Part code Price rank Remarks

Operation manual TINSE4314XHTC AQ

Revise the operation manual by expansion of Max. scanning length.

CD ROM UDSKA2041XHZA AY No change.

↓

From November Production

Item Part code Price rank Remarks

Add. a note that other languge versions is

Operation manual TINSE4314XHTD AQ stored in CD ROM, Multi-lingualization of

software license.

CD ROM UDSKA2041XHZB AY

Add. the operation manual other than English version into CD ROM.

CHAPTER 1. GENERAL DESCRIPTION

[1] Specifications

• GENERAL

Input document size: Automatic feeding:

[3] Operation panel

01 02 03 04 05 06 07 08 09 10

Q / ! W / " E / # R / $ T / % Y / & U / ' I / ( O / ) P / =

11 12 13 14 15 16 17 18 19 20

SYMBOL

A / |S D F G / { H / } J / [ K / ] L / +

21 22 23 24 25 26 27 28 29 30 Caps Lock

Z / < X / > C V B N / * M / ? @ .com

31 32 33 34 35 36 37 38 39

/ ^ / / \ ; / :

SHIFT

40 41 42 43 44 45 46 47 48 49

Q / ! W / " E / # R / $ T / % Y / & U / ' I / ( O / ) P / =

50 51 52 53 54 55 56 57 58 59

SYMBOL

PAGE COUNTER

Caps Lock

SHIFT

14 15 16 17 18 19 2012 13

A / |S D F G / { H / } J / [ K / ] L / +

CONFIDENTIAL

TIMER

Z / < X / > C V B N / * M / ? @ .com

/ ^ / / \ ; / :

COVER SHEET

Width: 5.8 to 10.1” (148 to 256mm) Length: 5.0 to 14.3” (128 to 364 mm)

Manual feeding:

Width: 5.8 to 11.0” (148 to 279 mm) Length: 5.0 to 19.0” (128 to 483 mm)

LIFE

Space

MEM.STATUS

Space

REPORT

- . / , DEL

DOCUMENT

- . / , DEL

: Change

REPORT key

Press this key before sending a fax (or a Scan to E-mail/FTP/ Desktop transmission when the network scanner option is installed) to have a transaction report printed out after the transmission is finished.

[4] Transmittable documents

1. Document Sizes

Normal size

(Min.)

128 mm

148 mm 256 mm

width 5.8" – 10.1" (148 – 256 mm)

length 5.0" – 14.3" (128 – 364 mm)

(Max.)

364 mm

Normal size

(Max.)

966 mm

279 mm

ecial size

– 3 –

: Change/Addition

HHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHH

U:LCD CHECK MODE 1=CONT.ADJ 2=TEST DISP

CONTRAST=-9 TEMP=+25

[2] Diagnostics and service soft switches

1. Operating procedure

Two kinds of diagnoses are supported.

1-1. Fax diagnosis

This diagnosis is concerned with the main body of fax which is used for production and service support.

Entering the diagnostic mode

Press display will appear.

FAX

: TA69 or TA70

NIC :

x.xxx

PRN :

xxxx

PRN MEMORY SIZE GAA

ESx GAB

Then press the and the key or select with the rapid key.

Enter the mode with the (Diag

•

specifications)

9 8

16(MB)

ESx

START

9 8 7

Line

Line F/W version

Line NIC board version

Line PCL board version

Line

Line Memory size

Line GATE arrayA/B version

Line

, and

the

key. Select the desired item with the

START key.

TA69 or TA70

START

following

key

FO-DC500U FO-DC600U

S) Dial test mode

The mode is used to inspect whether dialing is accurate in two kinds of dial modes . All data which can be dialed in this mode are automatically called up in both PB mode and DP mode.

[In case that 2 line optional is not mounted.]

Turn on CML, and dial the following in the PB mode. 1, 2, 3, 4, 5, 6, 7, 8, 9, , 0, #

Dial the following in the DP mode. 1, 5, 9, 0

After dialing, turn off CML. NOTE: This mode uses the ordinary auto dial. (Accordingly, the signal sending time and minimum pause are all the same as ordinary. The measurement result in this mode is completely all the same as in the ordinary dial mode.)

T) Copy diag mode

This mode is for automatic mode selection of copy to reduce the time for treatment at the time of production.

Set 2 sheets of document. (No problem if there are 2 sheets or

more.)

3 sheet continuous copy: 1st sheet in the FINE AUTO

NOTE: Input of the image quality and the darkness keys is invalid in this mode.

U) LCD check mode

This is an item to check that the LCD acts normally.

The screen for selecting the contrast adjustment mode and the “H”

display mode appears.

2nd sheet and after that are copied in the H-TONE DARK.

B PRINT AREA C ROM & RAM CHECK D AUTO FEEDER MODE E AGING MODE F PANEL CHECK MODE G OPTICAL ADJUST MODE H PRODUCT CHECK I J K L M N O CONF. PASSCODE P Q R S T U V W

X Y Z

*: FONT LIST PRINT MODE can be used only when the network function is effective.

STARTA SOFT SWITCH MODE START START START START START START START START START START START START START

SIGNAL SEND MODE COMM. CHECK MODE MEMORY CLEAR MODE FLASH MEMORY CHECK ALL FAX/TEL. ENTRY MODE DEPT. PASSCODE

START START START START START START START START START START START START

SIGNAL SEND MODE 2

MEMORY SET MODE STAMP AGING MODE DIAL TEST MODE COPY DIAG MODE LCD CHECK MODE PERSONAL BOOK LIST FONT LIST PRINT MODE(*) NO FUNCTION NO FUNCTION UPGRADE SETTING

Select the mode using the “←” or “→” keys or otherwise dial keys “1”

or “2”.

[When the contrast adjustment mode is selected]

Adjust with the “←” or “→” keys so that both right and left halves of

the “A” can be recognized.

[When the “H” display mode is selected]

Turn on the backlight so that the whole screen shows “H”.

(26 letters x 9 lines)

V) Personal book list

The PASSCODE of the personal book 00 to 10 are output.

W) Font list print mode

[Only when network function is mounted]

The font list that can be used in the network function is printed.

X) No function Y) No function Z) Upgrade setting

After upgrading from version TA69D or earlier to TA69F or later on FO-DC500U, or after upgrading from version TA70C or earlier to TA70E (Sep. version) or later on FO-DC600U, enter this mode to use new functions.

– 4 –

FO-DC500U FO-DC600U

4. Soft switch description

• Soft switch

DATA

NO.

CED tone signal interval 75ms 500ms 750ms 1000ms 1 No. 1 0 0 1 1 0 2 No. 2 0 1 0 1 0 3 Equalizer freeze On Off 0 4 Equalizer freeze conditions All 7200bps 0

SW9

5 CED detection time 500ms 1000ms 0

Alarm buzzer 3sec 1sec No BEEP No BEEP 6 No. 5 0 0 1 1 0 7 No. 6 0 1 0 1 0 8 Action when RTN received Handle to no error Handle to error 0 1 Reserved 0 2 Reserved 0 3 Reserved 0

SW22

SW60

SW66

SW68

SW78

SW86

SW90

4 Line monitor up to Phase A On Off 0 5 Monitoring dial signal up to Phase A 6 Reserved 0 7 Reserved 0 8 Reserved 0 1 Reserved 1 2 Reserved 1 3 Reserved 1 4 Reserved 1 5 Reserved 0 6 Reserved 0 7 Reserved 0 8 Reserved 0 1 Reserved 0 2 Reserved 0 3 Reserved 1

Cassette selection of separate page None Tray 4 No. 4 0 0 1 1 0 5 No. 5 0 1 0 1 1 6 Reserved 0 7 Maximum size of input document 8 Reserved 0

Distinctive ring pattern U.S.A. Canada Australia Hong Kong 1 No. 1 0 0 1 1 0 0

2 No. 2 0 1 0 1 0 1 3 Image length of TX transaction report 4 Reserved 1 5 Reserved 0 6 Reserved 0 7 Reserved 1 8 Reserved 0 1 Reserved 1 2 Reserved 0 3 Reserved 0 4 Criterion of resolution when receiving Millimeter Not specified 0 5 Reserved 0 6 Reserved 0 7 Reserved 0 8 Reserved 0 1 Reserved 0 2 Reserved 0 3 Reserved 0 4 Reserved 0 5 Reserved 0 6 Transferred fax image 7 Insertion Adobe’s URL into E-mail No Yes 0 8 Reserved 0 1 Method of detecting CI frequency Firmware Modem 0 2 Reserved 0 3 Reserved 1 4 Reserved 0 5 Reserved 0 6 Reserved 1 7 Reserved 0 8 Reserved 1

ITEM

: Change/Addition

Switch setting and function

Monitoring dial signal up to Phase A

STD/Fine/S-Fine=38 inch, U-Fine=19 inch

Reduced image of whole 1st page 15 cm image from top of 1st page

Printed at transferred error only

Monitoring fax signal only 0

19 inch 1

Printed every time 0

1st Cass. N/A

Initial

setting

For For

U.S.A. Canada

Remarks

OPTION

– 5 –

: Change/Addition

• Soft switch function description

SW22 No. 1 ~ No. 3 Reserved

Set to "0".

SW22 No. 4 Line monitor up to Phase A

When set to “1”, the line sound is monitored until phase A.

SW22 No. 5 Monitoring dial signal up to Phase A

Dial signals as well as facsimile signals are set to be monitored by setting soft switch SW22 No.4 to “1” when it is active.

SW22 No. 6 ~ No. 8 Reserved

Set to "0".

SW60 No. 1 ~ No. 4 Reserved

Set to "1".

SW60 No. 5 ~ No. 8 Reserved

Set to "0".

SW66 No. 1, No. 2 Reserved

Set to "0".

SW66 No. 3 Reserved

Set to "1".

SW66 No. 4, No. 5 Cassette selection of separate page

The supply origin of a separate page is set.

SW66 No. 6 Reserved

Set to "0".

SW66 No. 7 Maximum size of input document

The maximum scan length can be switched.

SW66 No. 8 Reserved

Set to "0".

SW68 No. 1, No. 2 Distinctive ring pattern

The distinctive ring patter is set for country.

SW68 No. 3 Image length of TX transaction report

The size of images can be selected to attach to Transaction Report.

SW68 No. 4 Reserved

Set to "1".

FO-DC500U FO-DC600U

SW68 No. 5, No. 6 Reserved

Set to "0".

SW68 No. 7 Reserved

Set to "1".

SW68 No. 8 Reserved

Set to "0".

SW78 No. 1 Reserved

Set to "1".

SW78 No. 2, No. 3 Reserved

Set to "0".

SW78 No. 4 Criterion of resolution when receiving

A standard resolution can be set for received images.

SW78 No. 5 ~ No. 8 Reserved

Set to "0".

SW86 No. 1 ~ No. 5 Reserved

Set to "0".

SW86 No. 6 Transferred fax image

By default, received fax images are printed by the machine. To set it to print only when email forwarding fails, change this switch to “1”.

SW86 No. 7 Insertion of Adobe’s URL into E-mail

When sending emails with a PDF file attached, the URL of Adobe is included in the body text. To prevent this, set this switch to “1”.

SW86 No. 8 Reserved

Set to "0".

SW90 No. 1 Method of detecting CI frequency

If CI signal detection is interrupted by noise, switch to Firmware detection.

SW90 No. 2 Reserved

Set to "0".

SW90 No. 3 Reserved

Set to "1".

SW90 No. 4, No. 5 Reserved

Set to "0".

SW90 No. 6 Reserved

Set to "1".

SW90 No. 7 Reserved

Set to "0".

SW90 No. 8 Reserved

Set to "1".

– 6 –

FO-DC500U FO-DC600U

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of the publisher.

SHARP CORPORATION Communication Systems Group Quality & Reliability Control Center Higashihiroshima, Hiroshima 739-0192, Japan

Printed in U.S.A.

A0309-1100DS•IS•T

sharp FODC500U, FO-DC500, FO-DC600 Service Manual

Specifications and Main Features

Frequently Asked Questions

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