Sharp FO3800M OPERATION MANUAL

Copier trouble

Problem

Missing characters

Thank you very much for buying a SHARP laser printer. This manual
tells you how to set up, operate and maintain your new printer,
and contains advice on how to get the best performance from the printer.
The descriptions contained in this manual assume that you are familiar
with the operation of your computer and with how to send files to be printed.
Please use this manual along with the documentation for your computer
hardware and software.
Your new printer has been specially designed to give you high-quality,
trouble-free printing performance. The printer driver software lets the printer
communicate with your computer via an IEEE P1284 bidirectional parallel
interface, so you can control all aspects of printing from the Windows Printer
control panel on your computer screen. Printing speed is a maximum
4 pages per minute at resolutions of 300 x 300 dpi for
the JX-9200 and 600 x 600 dpi for the JX-9210.
Consideration has also been given to ecological and environmental factors.
Your printer features low power consumption, and after printing is
completed it switches to a standby mode which complies with
the US EPA Energy Star program. Moreover, no harmful ozone is
produced during printing, and the toner self-recycling technology
ensures that no toner is wasted. Printer operation is also very
quiet: the printer generates less than 45 dBA of acoustic noise
during printing, and during standby mode the noise level is no
higher than the background noise level.
Despite being packed with so many features, the printer is very compact.
Its footprint is no larger than a single A4 page, and the total weight is
approximately 5 kg, meaning that it is easy to transport and set up. The
100-sheet multipurpose tray is also located at the top of the printer to
save space and to make inserting the paper easy.
Most software applications will let you adjust the margins to have around
the edges of the paper that you will be printing on. The area inside the
margins then becomes the "printable area". The Windows Printer Driver
specifies the minimum values that you can set for these page margins.
These minimum margin settings vary depending on whether you are
printing from a Windows application or from a non-Windows application
in PCL emulation mode.
The following illustration and tables show the minimum settings that can
be made in your software applications in both Windows and PCL modes.

Double printing
(previous image
overlaps with cur­rent image)

Back of printout dir­ty

Faded graphics

Possible cause

The paper may be too damp

The drum may be dirty

Thick paper is used
The paper may be to dry

The transfer roller may be
dirty

Toner may be unevenly
distributed

Toner is low

Solution

Try copying or printing with a
diferent batch of paper. Do not
open packages of paper until
necessary so that the paper
does not absorb too much
moisture from the air. p. 128

Clean the drum. p.34

Feed thick paperone sheet at
a time. p.128

Try copying or printing with a
different batch of paper.

Copy or print a fewblank
pages to clean the transfer
roller.

Remove the TD cartridge and
gently shake it horizontally to
evenly distribute toner.p. 30

TD cartridge must be
replaced soon. Prepare a
new TD cartridge. p.29

5

Displaying total number of copies

Use the following procedure to display the total number of copies.

Press the clear (>) key to reset the displa y to z ero.

1

Press and hold down the clear (>) key f or approximately 5 seconds. The

2

total number of copies will appear in two steps, each with three digits.

Example:
Total number of copies is 1,234.

PROBLEMS

SUK 05 MACHINE TROUBLE LEO.p65 30/03/00, 16:4741

41

Status indiators

When the following indicators light up or blink on the operation panel or the following
displays appear in the display , solve the prob lem immediately referring to both the
table below and the relevant page.

5

Indication

Drum replacement

w

required indicator

TD cartridge

s

replacement
indicator

t

Misfeed indicator

SPF misfeed
indicator

” is blinking in the

“CH
display

” is steadily lit in the

“CH
display

” is blinking in the

“P
display

A letter and a number
appear alternately

” appears in the

“-1
display

A letter and a number
appear

Steadlily
lit

Blinking
Steadlily

lit

Blinking
Blinking
Blinking

Cause and remedy

Replacement of drum cartridge will be needed soon.
Obtain a new cartridge.

Drum cartridge must be replaced. Replace it with a new
one. p.31

Replacement of TD cartridge will be needed soon. Obtain
a new cartridge.

TD cartridge must be replaced. Replace it with a new
one. p.29

A misfeed has occurred. Remove the misfed paper
referring to the description of “Misfeed remov al. ” p.35

An original misfeed has occured in the SPF . Remove the
misfed originals referring to the description of “Misfeed in
the SPF . ” p .38

The TD cartridge is not installed. Check if the cartridge is
installed. p.30

Front cov er is open. Close the front cov er securely .

Paper tra y is empty . Load copy paper . p.12
A misfeed has occurred in the paper tray. Remo ve the

misfed paper . p. 35
The copier will not function. T urn the power switch off

and then switch it on, and if there is again an error , re­move the power cord from the outlet, and contact your
authorized Service representative.

A misfeed has occured when using the SPF. Return one
original to the document feeder tray . p.38

T urn the power switch off . W ait 5 seconds approximately .
T urn the power switch on. If the problem still remains,
contact your authorized Service representative.

42

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PROBLEMS

01 02 03 04 05

06 07 08 09 10

11 12 13 14 15

16 17 18 19 20/POLL

AUTO
MANUAL
A.M.

DEF

MNO

WXYZ

ABC

JKL

TUV

GHI

PQRS

SPEAKER

BOOK SEND

DOCUMENT

FAX STARTSTOP

REDIAL/PAUSE

SPEED/SEARCH

ENTER

RESOLUTION CONTRAST BROADCAST RECEPTION MODE

FUNCTION

Number keys

Press these keys to dial
numbers, and enter
numbers and letters
during number/name
storing procedures.

Rapid keys

Press one of these keys
to dial a fax or telephone
number automatically.
Press Rapid key 20 to
start polling. (Note that
you must attach the
Rapid key labels.)

FAX START key

Press this key to begin
sending a fax or manually
receiving a fax.

ENTER key

Press this key to decide an
item in a menu, or to enter
numbers and letters you
have typed in.

DOCUMENT key

Press this key to perform a
direct send fax transmission.

RECEPTION MODE key

Press this key to select
the mode of reception.

REDIAL/PAUSE key

Press this key to
automatically redial the last
number you dialed. Also,
press this key to insert a
pause when entering
numbers.

FUNCTION key

Press this key to
enter function
mode.

BROADCAST key

Press this key to send
documents to a group of
receiving fax machines.

RESOLUTION key

Press this key to
adjust the resolution
before sending faxes.

SPEAKER key

Press this key to begin
manual dialing. (To close the
line, press the SPEAKER
key again.)

AUTO light

This light indicates that the
machine will answer

the

machine

automatically.

MANUAL light

This light indicates that

the

machine

must be answered

manually.

A.M. light

This light indicates the
answering machine will answer
the line if properly connected.

CONTRAST key

Press this key to adjust
the contrast before
sending faxes.

BOOK SEND key

Press this key to fax a
document from the
original table.

STOP key

Press this key to stop an operation
before it is completed, or to delete
the number that was last input.
This key is also used to close the
line when manually dialing.

/

Press these keys to enter
symbols during the name
storing procedure.
Pres these keys to scroll
thoruh a menu. During
input mode, these keys are
also sometimes used

to

move the cursor

Left arrow key ( ) and right arrow key ( )

Press these keys to scroll through a menu. During
input mode, these keys are also sometimes used
to move the cursor.

SPEED/SEARCH key

Press this key to dial a two digit
Speed Dial number. During
character inputting, use this
key to delete an incorrect entry.
Press this key twice to search for
an automatic dialing number.

LIQUID CRYSTAL DISPLAY

This display shows the various message
during fax operation and programming.

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6. INITIAL SETTINGS

A look at the operation panel

INITIAL SETTINGS

6

43

About the Liquid Crystal Display

The machine is equipped with a two-line liquid crystal display (LCD) on the
operation panel for displaying various messages and settings during operation.
This LCD can display up to 20 characters on each line. When the machine is
idle, the LCD shows the date, time, and the stand-by memory available.

Example:

Note: means this machine is in the Reverse Sending mode. It appears

when LCD shows “STAND-BY” or “SEND READ Y”.

Using the Arrow Keys

6

The left and right arrow ( ) keys on the operation panel of the machine
are very useful for scrolling through the various function lists and settings.
Once you have pressed the FUNCTION key, you can scroll through the ten
functions as desired. (See the Function mode at the top of the Quick Reference
Guide for the settings.) Pressing the ENTER key chooses the displayed
function. For many of the function lists, you can then use the arrow keys again
to scroll through the settings.

Adjusting the Beep Volume

Adjust the volume of both key beeps and alarm beeps (emitted at the end of
transmission and reception) using the procedure below .

Factory setting: 3 (MEDIUM)

Step Press these keys Comments

or

GHI

appear in the display.

JKL

appear in the display.

lower or raise the volume
to the desired level.

the display.

1 “OPTION SETTING” will

FUNCTION

2 “BEEP VOLUME” will

3 Press the or key to

4 “STORED” will appear in

ENTER

5 Press the STOP key twice

STOP

44

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STOP

to exit.

INITIAL SETTINGS

Adjusting the Ringing Volume

Adjust the ringing volume of the machine using the procedure below .
Factory setting: 3 (MEDIUM)

Step Press these keys Comments

1 “OPTION SETTING” will

FUNCTION

2 “RINGING VOLUME” will

GHI

appear in the display.

PQRS

appear in the display.

3 Press the or key to

or

4 “STORED” will appear in

5 Press the STOP key twice

ENTER

STOP

STOP

lower or raise the volume
to the desired level.

the display.

to exit.

Setting the Length of Alarm Beeps

Y ou can select the length in seconds of the alarm beeps follo wing the procedure
below .

Factory setting: 1 (3SEC)

Step Press these keys Comments

or

GHI

appear in the display.

GHI

appear in the display.

set the alarm beeps to the
desired length or to turn
them off.

1 “OPTION SETTING” will

FUNCTION

2 “BEEP LENGTH” will

3 Press the or key to

6

4 “STORED” will appear in

5 Press the STOP key twice

SUK 06 INITIAL LEO.p65 30/03/00, 17:0045

ENTER

STOP

STOP

INITIAL SETTINGS

the display.

to exit.

45

Turning Key Beeps Off

If you prefer, you can choose to turn the key beeps off. T o do this, follow the
procedure below:

Factory setting: 1 (ON)

Step Press these keys Comments

1 “OPTION SETTING” will

FUNCTION

2 “KEY BEEPS” will appear

GHI

appear in the display.

PQRS

in the display.

6

or

ABC

beeps on, or 2 to turn
them off.

3 Press 1 to turn the key

4 Press the STOP key twice

STOP STOP

to exit.

Setting the Language

Y ou can select language of displa y and reports. T o do this , follow the procedure
below :

Step Press these keys Comments

or

GHI

appear in the display.

the display.

scroll the languages.

to exit.

STOP

to exit.

1 “OPTION SETTING” will
2 “LANGUA GE” will appear in

FUNCTION

ABC

3 Press the or key to
4 Press the ENTER key twice

5 Press the STOP key rwice

ENTER

STOP

Note:

After changing the language settings, it may take a few moments for the
display to actually change.

46

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INITIAL SETTINGS