Sharp FO-2970M User Manual

MODEL

FO-2970M

FACSIMILE

OPERATION MANUAL

1. Installation

2. Sending Documents

3. Receiving Documents

4. Making Copies

5. Making Telephone Calls

6. Answering Machine Hookup

7. Special Functions

8. Printing Lists

9. Maintenance

10. Troubleshooting

WARNING - FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and the receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF 1991

"The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information:

(1) The date and time of transmission.

(2) Identification of either the business, business entity or individual sending the message.

(3) Telephone number of either the sending machine, business, business entity or individual.

In order to program this information into your facsimile machine, please refer to the appropriate instructions in the operation manual."

As an ENERGY STAR that this product meets the ENERGY STAR

for energy efficiency.



partner, SHARP has determined



guidelines

Declaration of Conformity

SHARP LASER FACSIMILE, FO-2970M

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Responsible Party:

SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-2135 TEL: 800-237-4277

Introduction

Welcome, and thank you for choosing a Sharp facsimile! The features and specifications of your new Sharp fax are shown below.

Automatic dialing Rapid Key Dialing: 20 numbers

Speed Dialing: 100 numbers

Memory size* 4 MB (approx. 300 pages)

Modem speed 33,600 bps (max.)

Automatic fallback to lower speeds.

Transmission time* Approx. 3 seconds

Toner cartridge yield (4% page coverage, letter paper)

Drum cartridge yield Initial starter cartridge (included with fax

Scanning resolution Fax/copy:

*Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode,

excluding time for protocol signals (i.e., ITU-T phase C time only).

Initial starter cartridge (included with fax machine): Approx. 1,875 pages Replacement cartridge (FO-29ND): Approx. 3,750 pages

machine): 20,000 pages (ave.) Replacement cartridge (FO-29DR): 20,000 pages (ave.)

Horizontal: 203 pels/inch (8 pels/mm) Ve rt i ca l:

Standard: 98 lines/inch (3.85 lines/mm) Fine /Halftone: 196 lines/inch (7.7 lines/mm) Super fine: 391 lines/inch (15.4 lines/mm)

PC: Enhanced 600 dpi

Automatic document

20 pages max. (20-lb. letter paper)

feeder

Halftone (grayscale) 64 levels (PC scan: 256 levels)

Paper tray capacity 200 sheets (20-lb. letter paper)

Compression scheme MMR, MR, MH, Sharp (H2)

Applicable telephone line Public switched telephone network

Compatibility ITU-T (CCITT) G3 mode

Printing resolution Horizontal: 406 lines/inch (16 lines/mm)

Ve rt i ca l: 391 lines/inch (15.4 lines/mm) PC Printing: 600 dpi (enhanced 1,800 dpi)

Input document size Automatic feeding:

Width: 5.8 to 8.5" (148 to 216 mm) Length: 5.5 to 11" (140 to 279 mm)

Manual feeding:

Width: 5.8 to 8.5" (148 to 216 mm) Length: 5.5 to 39.4" (140 to 1,000 mm)

Effective Scanning width 8.3" (210 mm) max.

Effective Printing width 8.2" (208 mm) max.

Reception modes Fax/Tel/A.M.

Scanning speed 8 ppm (letter paper)

Full Dual Access Ye s

Copy function Single/Multi/Sort (99 copies/page)

Power requirements 120 V AC, 60 Hz

Operating temperature 50 - 86°F (10 - 30°C)

Humidity 20 to 85% RH

Power consumption Standby: 8.7 W

Maximum: 650 W

Dimensions Width: 15.2" (386 mm)

Depth: 15.7" (398 mm) Height: 6.7" (169 mm)

Wei ght

As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.

Approx. 13.8 lbs. (6.3 kg)

Important safety information

Be sure to save these instructions!

When using your facsimile equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualified service personnel.

• This machine must only be connected to a 120 V, 60 Hz, grounded (3-prong) outlet. Connecting it to any other kind of outlet will damage the machine and invalidate the warranty.

• Do not install or use the machine near water, or when you are wet. For example, do not use the machine near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Take care not to spill any liquids on the machine.

• Unplug the machine from the telephone jack and then the power outlet and consult a qualified service representative if any of the following situations occur:

- Liquid has been spilled into the machine or the machine has been exposed to rain or water.

- The machine produces odors, smoke, or unusual noises.

- The power cord is frayed or damaged.

- The machine has been dropped or the housing damaged.

• Do not allow anything to rest on the power cord, and do not install the machine where people may walk on the power cord.

• Never insert objects of any kind into slots or openings on the machine. This could create a risk of fire or electric shock. If an object falls into the machine that you cannot safely remove, unplug the machine and consult a qualified service representative.

• Do not place this machine on an unstable cart, stand or table. The machine could be seriously damaged if it falls.

• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

• Do not use a telephone to report a gas leak in the vicinity of the leak.

• The power outlet must be installed near the equipment and must be easily accessible.

Important:

• This facsimile machine is not designed for use on a line which has call waiting, call forwarding, or certain other special services offered by your telephone company. If you attempt to use the fax machine in conjunction with any of these services, you may experience errors during transmission and reception of facsimile messages.

• This facsimile machine is not compatible with digital telephone systems.

Table of Contents

Introduction 1

Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Table of Contents 5

A Look at the Operation Panel 7

1. Installation 10

Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Loading Printing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting Up the Multifunction Interface. . . . . . . . . . . . . . . . . . . . . . . . 24

Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . . . . 28

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Setting the Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

2. Sending Documents 42

Transmittable Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Loading the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adjusting the Resolution and Contrast . . . . . . . . . . . . . . . . . . . . . . . 47

Sending a Fax by Normal Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Sending a Fax by Automatic Dialing. . . . . . . . . . . . . . . . . . . . . . . . . 52

3. Receiving Documents 67

Using FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Using TEL Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Substitute Reception to Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

4. Making Copies 76

5. Making Telephone Calls 79

Table of Contents

6. Answering Machine Hookup 81

Connecting an Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . 81

Optional A.M. Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

7. Special Functions 86

Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Distinctive Ring (Requires Subscription to Service) . . . . . . . . . . . . . 91

Cover Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Batch Page Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Blocking Reception of Unwanted Faxes . . . . . . . . . . . . . . . . . . . . . . 99

Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . 101

Timer Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

8. Printing Lists 110

9. Maintenance 117

Scanning glass and rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

The housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Replacing the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Replacing the drum cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Cleaning the drum cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

10. Troubleshooting 124

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

FCC Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Quick Reference Guide 140

Guía de referencia rápida 142

Index 144

A Look at the Operation Panel

ABC21DEF

JKL

GHI MNO

TUV

PQRS WXYZ

1 2 3 4 7 8 9 13

FAX

TEL

A.M.

SPEED

DIAL

PAPER CHECK

TONER EMPTYPCIN USE

LINE

IN USE

REDIAL

HOLD/

COPY/HELP

SPEAKER

START

REDUCTION/

ENLARGEMENT

STOP

FUNCTION

RECEPTION

MODE

10 11 125 6

DOWN

RESOLUTION

14151620 1921 171822

SPEED DIAL key

Press this key to dial a fax or voice number using an abbreviated 2digit Speed Dial number.

REDIAL key

Press this key to automatically redial the last number dialed.

VOLUME

BROADCAST

03 04

08070605

12111009

16/POLL

20/G419/G318/G217/G1

PAPER CHECK indicator

This lights when the paper tray is out of paper, the paper has jammed, the printer compartment cover is open, or a paper size error has occurred.

TONER EMPTY indicator

This blinks when the toner cartridge nears empty and lights steadily when the toner cartridge needs replacement.

Display

This displays messages and prompts during operation and programming.

Panel release

Grasp this release and pull toward you to open the operation panel.

PC IN USE light

This blinks when data is being sent to or from the computer connected to the fax machine.

LINE IN USE light

This lights when the fax machine is using the telephone line.

RECEPTION MODE key

Press this key to select the reception mode. An arrow in the display will point to the currently selected reception mode.

FUNCTION key

Press this key to select special functions and settings.

RESOLUTION key

Press this key to adjust the resolution for faxing or copying.

VOLUME (UP/DOWN) keys

Press these keys to adjust the volume of the speaker when the SPEAKER key has been pressed, the volume of the handset when the handset is lifted, or the volume of the ringer at all other times. The keys can also be used to scroll through FUNCTION key settings.

BROADCAST key

Press this key to send a document to a group of receiving fax machines.

Rapid Dial Keys

Press one of these keys to dial a fax number automatically, or send a document as an E-mail attachment to a preset E-mail address.

E-MAIL key

Press this key to send a document as an E-mail attachment. After you press the key, your specified E-mail program will open to let you enter the E-mail address, a subject, and a message if desired.

REDUCTION/ENLARGEMENT key

Press this key to select an enlargement or reduction setting when making a copy of a document.

STOP key

Press this key to cancel an operation before it is completed.

START key

Press this key to begin transmission when using Speed Dialing, Direct Keypad Dialing, or Normal Dialing.

COPY/HELP key

When a document is in the feeder, press this key to make a copy of a document. At any other time, press this key to print out the Help List, a quick reference guide to the operation of your fax machine.

HOLD/SEARCH key

When dialing, press this key to search for an auto-dial fax number. During a phone conversation, press this key to put the other party on hold.

SPEAKER key

Press this key to listen to the line and fax tones through the speaker when faxing a document. Note: This is not a speakerphone. You must pick up the handset to talk with the other party.

1. Installation

Number keys

Use these keys to dial numbers, and enter numbers and letters when storing auto-dial numbers.

1. Installation

Unpacking Checklist

Original document support

Handset

Handset cord

To n e r cartridge

Before setting up, make sure you have all of the following items.

If any are missing, contact your dealer or retailer.

Rapid Key labels

Received document tray

Operation manual

Telephone line cord

Drum cartridge (comes pre-installed in machine)

Paper tray

Sharp Laser Multifunction CD-ROM

Connections

Points to keep in mind when setting up

Do not place the machine and the drum cartridge in direct sunlight.

Do not place the machine near heaters or air conditioners.

1. Installation

Keep dust away from the machine.

Keep the area around the machine clear.

About condensation

If the machine is moved from a cold to a warm place, it is possible that condensation may form on the scanning glass, preventing proper scanning of documents for transmission. To remove the condensation, turn on the power and wait approximately two hours before using the machine.

Connections

Connecting the Handset

Connect the handset as shown and place it on the handset rest.

The ends of the handset cord are identical, so they will go into

♦

either jack.

Make sure the handset cord goes into the jack marked with a handset symbol on the side of the machine!

Use the handset to make ordinary phone calls, or to transmit and receive faxes manually.

Connecting the power cord

Plug the power cord into a 120 V, 60 Hz, grounded AC (3-prong) outlet.

Caution!

Do not plug the power cord into any other kind of outlet. This will damage the machine and is not covered under the warranty.

Connections

1. Installation

The machine does not have a power on/off switch, so the power is turned on and off by simply plugging in or unplugging the power cord.

Note: If your area experiences a high incidence of lightning or power surges, we recommend that you install surge protectors for the power and telephone lines. Surge protectors can be purchased at most telephone specialty stores.

Connections

Connecting the telephone line cord

Insert one end of the line cord into the jack on the left of the machine marked TEL. LINE. Insert the other end into a standard (RJ11C) single-line wall telephone jack.

Be sure to insert the line into the

TEL. LINE Do not

the

TEL. SET

jack.

insert it into

jack.

Note: Your fax is set for tone dialing. If you are on a pulse dial line, you must set your fax for pulse dialing. Press the keys on the operation panel as follows:

Press these keys:

FUNCTION

The display will show:

DIAL MODE 1=TONE, 2=PULSE

Press 1 to select tone dialing, or 2 to select pulse dialing.

Press the STOP key to return to the date and time display.

TONE PULSE

STOP

Attaching the paper tray and document supports

Attach the paper tray.

Attach the received document tray.

Connections

1. Installation

Attach the original document support.

Make sure the front side of the support faces you (the support

♦

should curve slightly toward you).

Connections

Extension phone (optional)

If desired, you can connect an extension phone to the TEL. SET jack on the fax.

To connect an answering machine to your fax, see Chapter 6,

♦

Answering Machine Hookup.

Remove the seal covering the TEL. SET jack.

Connect the extension phone line to the TEL. SET jack.

Installing the Toner Cartridge

The laser printer in your fax machine uses a toner cartridge and a drum cartridge. The drum cartridge comes pre-installed, and the toner cartridge must be installed.

The starter toner cartridge included with your fax can print approximately 1,875 letter-size pages at 4% page coverage.

The drum cartridge can print approximately 20,000 letter-size

♦

pages. When replacing the drum cartridge, use a Sharp FO-29DR drum cartridge.

When replacing the toner cartridge, use a Sharp FO-29ND toner cartridge. One cartridge can print about 3,750 letter-size pages.

1. Installation

Follow the steps below to install the toner cartridge and prepare the drum cartridge.

Grasp the print compartment cover at both sides as shown, and pull up to

open the cover.

Caution!

•

The fusing unit inside the print compartment becomes very hot during operation. Do not touch the inside of the compartment or the paper guide on the underside of the print compartment cover.

Installing the Toner Cartridge

The drum cartridge has been installed at the factory. Gently pull the paper

tab to remove the black sheet of protective paper from the cartridge.

Be careful not to tear the paper nor

•

leave any pieces of paper in the machine.

Remove the new toner cartridge from its packaging. Shake the cartridge

side to side four or five times to distribute the toner evenly within the cartridge.

Carefully remove the band and the cardboard packaging material from the toner cartridge.

Installing the Toner Cartridge

Hold the toner cartridge by the handle with the stamped markings on the

cartridge facing upwards, and insert the cartridge into the print compartment.

Place your thumb on the center of the handle where it is marked PUSH, and

push the handle down and in so that the cartridge fits into place.

1. Installation

Close the print compartment cover, pressing down firmly on each side to

make sure it is completely closed.

Installing the Toner Cartridge

Reset the toner counter by pressing the following keys:

FUNCTION

Display shows:

Reset the drum counter by pressing the following keys:

Note: This setting is only necessary

•

after you have replaced the drum cartridge (not after replacing the toner cartridge).

Display shows:

CLR TONER COUNT PRESS START KEY

START

FUNCTION

CLR DRUM COUNT PRESS START KEY

START

Loading Printing Paper

You can load up to 200 sheets of letter, A4 or legal paper (max. 20 lbs.) in the paper tray.

Caution!

Do not use the blank side of paper that has already been printed on.

If you are going to load legal size paper, pull out the paper tray

extension.

Fan the paper, and then tap the edge against a flat surface to even the

stack.

1. Installation

Pull the paper release lever toward you.

Loading Printing Paper

Insert the stack of paper firmly into the tray, print side up.

Make sure that the stack is not

•

higher than the marked line. Loading too much paper may cause paper jams and misfeeds.

If paper remains in the tray, take it

•

out and combine it into a single stack with the new paper before adding the new paper.

Important:

Be sure to load the paper so that printing takes place on the print side of the paper. Printing on the reverse side may result in poor print quality.

Make sure the stack of paper is aligned against the right paper guide,

and then gently move the left paper guide to the 8 1/2 position for letter or legal paper, or the A4 position for A4 paper.

Push the paper release lever back down.

Note: If the paper does not feed

•

correctly, remove the entire stack from the tray and repeat the loading procedure from the beginning.

Loading Printing Paper

The fax has been set at the factory to scale the size of received faxes to

letter size paper. If you have loaded legal paper, you must change the paper size setting to legal. Press these keys:

The display will show:

PAPER SIZE SET 1=LETTER, 2=LEGAL

PAPER SIZE SET 3=A4

Press 1 to select LETTER or 2 to select LEGAL. (You can also press 3 to select A4.)

The display will briefly show your selection and then show:

FINE PRIORITY 1=YES, 2=NO

FUNCTION

LETTER LEGAL

1. Installation

Press the STOP key to return to the date and time display.

STOP

Setting Up the Multifunction Interface

To enable the multifunction features of your fax, connect it to your computer and install the Multifunction software.

Connecting the parallel cable

Connect the fax machine to your computer with a parallel cable.

If you do not already have a parallel cable, you can purchase one

♦

from your dealer or any computer store.

Make sure the cable is IEEE 1284-compliant. We recommend a

♦

shielded cable no longer than 6 feet.

Make sure your computer is turned off and the fax machine is unplugged.

Connect one end of the cable to the port on the Sharp Laser

Multifunction. Snap the clips on each side of the port onto the cable connector to secure it.

Connect the other end of the cable to the parallel port on the back of your

computer.

Setting Up the Multifunction Interface

1. Installation

Note: There is normally no need to change the parallel port setting in your computer's setup (BIOS) program. However, if you find that the Sharp Laser Multifunction fax does not operate well when scanning or printing, you may need to change the setting. In this case select ECP, PS2, Bi-directional, or an equivalent parallel port mode.

Setting Up the Multifunction Interface

Installing the Multifunction software

Minimum system requirements

Processor: Pentium 90 MHz or higher

Operating system:

Windows



95/98, Windows NT 4.0

(Service Pack 3 or later), English version

Physical RAM: Windows 95/98: 16 MB

Windows NT 4.0: 32 MB

Free hard-disk space: Windows 95/98: 30 MB

Windows NT 4.0: 35MB

The Sharp Laser Multifunction software cannot be installed by Plug

♦

and Play. If the New Hardware Found box appears when you turn on your computer, click the Cancel button to exit the dialog box.

If you have other multifunction device software installed in your

♦

computer, uninstall that software before installing the Sharp Laser Multifunction software. Otherwise, the Sharp Laser Multifunction software may not function correctly.

1. Insert the Sharp Laser Multifunction CD into your computer’s CDROM drive.

2. If the Sharp Laser Multifunction Setup window appears, click Next in the window and go to step 4. If the window doesn’t appear, click the Start button on the Windows taskbar and select the Run... command.

3. Typ e e:\setup in the Open text box, where e is the letter of your CD- ROM drive, and then click OK.

4. Follow the instructions that appear on the screen.

5. When installation is completed, restart your computer.

Setting Up the Multifunction Interface

Online Operation Guide

Detailed instructions for using the Sharp Laser Multifunction software can be found in the Online Guide on the CD. To open the guide, follow these steps:

1. Insert the Sharp Laser Multifunction CD into your CD-ROM drive. (If the Sharp Laser Multifunction Setup window appears, click Cancel and then Exit Setup to close the window.)

2. Click the Start button on the Windows taskbar, point to Programs, and then point to Sharp Laser Multifunction. Click Online Guide.

1. Installation

Entering Your Name and Fax Number

Before you can begin using your fax machine, you must enter your name and fax (telephone) number. You also need to set the date

Once you enter this information, it will automatically appear at the top of each fax page you send.

and time.

Important!

The law requires that your name, telephone/fax number, and the date and time appear on each fax message you send. Enter your name and fax number here and set the date and time as explained in the following section to have the fax machine include this information automatically at the top of your fax messages.

3 key

54 6

87 9

FUNCTION key

Press these keys:

The display will show:

ENTRY MODE PRESS * OR #

# key

START key

STOP key

FUNCTION

+ 122 hidden pages