Sharp FO2950M User Manual

MODEL

FO-2950M

FACSIMILE

OPERATION MANUAL

1. Installation

2. Sending Documents

3. Receiving Documents

4. Making Copies

5. Making Telephone Calls

6. Answering Machine Hookup

7. Special Functions

8. Printing Lists

9. Maintenance

10. Troubleshooting

WARNING - FCC Regulations state that any unauthorized changes or modifications to this equipment not
expressly approved by the manufacturer could void the user’s authority to operate this equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable
protection against harmful interference in a residential installation.This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and the receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

- Consult the dealer or an experienced radio/TV technician for help.

ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF 1991

"The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device to send any message via a telephone facsimile machine unless
such message clearly contains in a margin at the top or bottom of each transmitted page or on the
first page of the transmission the following information:

(1) The date and time of transmission.
(2) Identification of either the business, business entity or individual sending t he message.
(3) Telephone number of either the sending machine, business, business entity or individual.
In order to program this information into your facsimile machine, please refer to the appropriate

instructions in the operation manual."

As an ENERGY STAR
that this product meets the ENERGY STAR

for energy efficiency.



partner, SHARP has determined



guidelines

Declaration of Conformity
SHARP LASER FACSIMILE, FO-2950M

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.
Responsible Party:

SHARP ELECTRONICS CORPORATION Sharp Plaza,
Mahwah, New Jersey 07430-2135 TEL: [phone]

Introduction

Welcome, and thank you for
choosing a Sharp facsimile!
The features and
specifications of your new
Sharp fax are shown below.

Automatic dialing Rapid Key Dialing: 20 numbers

Speed Dialing: 100 numbers

Memory size* 2 MB (approx. 130 pages)

Modem speed 14,400 bps (max.)

Automatic fallback to lower speeds.

Transmission time* Approx. 6 seconds

Toner cartridge yield
(4% page coverage, letter
paper)

Drum cartridge yield Initial starter cartridge (included with fax

Scanning resolution Fax/copy:

*Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode,

excluding time for protocol signals (i.e., ITU-T phase C time only).

Initial starter cartridge (included with fax
machine): Approx. 1,875 pages
Replacement cartridge (FO-29ND):
Approx. 3,750 pages

machine): 20,000 pages (ave.)
Replacement cartridge (FO-29DR): 20,000
pages (ave.)

Horizontal: 203 pels/inch (8 pels/mm)
Ve rt i ca l:

Standard: 98 lines/inch (3.85 lines/mm)
Fine /Halftone: 196 lines/inch
(7.7 lines/mm)
Super fine: 391 lines/inch
(15.4 lines/mm)

PC: Enhanced 600 dpi

1

Automatic document

20 pages max. (20-lb. letter paper)

feeder

Halftone (grayscale) 64 levels (PC scan: 256 levels)

Paper tray capacity 200 sheets (20-lb. letter paper)

Compression scheme MMR, MR, MH, Sharp (H2)

Applicable telephone line Public switched telephone network

Compatibility ITU-T (CCITT) G3 mode

Printing resolution Horizontal: 406 lines/inch (16 lines/mm)

Ve rt i ca l: 391 lines/inch (15.4 lines/mm)
PC Printing: 600 dpi (enhanced 1,800 dpi)

Input document size Automatic feeding:

Width: 5.8 to 8.5" (148 to 216 mm)
Length: 5.5 to 11" (140 to 279 mm)

Manual feeding:

Width: 5.8 to 8.5" (148 to 216 mm)
Length: 5.5 to 39.4" (140 to 1,000 mm)

Effective Scanning width 8.3" (210 mm) max.

Effective Printing width 8.2" (208 mm) max.

Reception modes Fax/Tel/A.M.

Scanning speed 8 ppm (letter paper)

Full Dual Access Ye s

Copy function Single/Multi/Sort (99 copies/page)

Power requirements 120 V AC, 60 Hz

Operating temperature 50 - 86°F (10 - 30°C)

Humidity 20 to 85% RH

Power consumption Standby: 8.7 W

Maximum: 650 W

2

Dimensions Width: 15.2" (386 mm)

Depth: 15.7" (398 mm)
Height: 6.7" (169 mm)

Wei ght

As a part of our policy of continuous improvement, SHARP reserves the right to
make design and specification changes for product improvement without prior notice.
The performance specification figures indicated are nominal values of production
units. There may be some deviations from these values in individual units.

Approx. 13.8 lbs. (6.3 kg)

Important safety information

Be sure to save these instructions!

When using your facsimile equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric shock
and injury to persons, including the following:

• Do not disassemble this machine or attempt any procedures not
described in this manual. Refer all servicing to qualified service
personnel.

• This machine must only be connected to a 120 V, 60 Hz, grounded
(3-prong) outlet. Connecting it to any other kind of outlet will
damage the machine and invalidate the warranty.

• Do not install or use the machine near water, or when you are wet.
For example, do not use the machine near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement, or near a swimming
pool. Take care not to spill any liquids on the machine.

• Unplug the machine from the telephone jack and then the power
outlet and consult a qualified service representative if any of the
following situations occur:

3

- Liquid has been spilled into the machine or the machine has been
exposed to rain or water.

- The machine produces odors, smoke, or unusual noises.

- The power cord is frayed or damaged.

- The machine has been dropped or the housing damaged.

• Do not allow anything to rest on the power cord, and do not install
the machine where people may walk on the power cord.

• Never insert objects of any kind into slots or openings on the
machine. This could create a risk of fire or electric shock. If an
object falls into the machine that you cannot safely remove, unplug
the machine and consult a qualified service representative.

• Do not place this machine on an unstable cart, stand or table. The
machine could be seriously damaged if it falls.

• Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock from
lightning.

• Do not use a telephone to report a gas leak in the vicinity of the
leak.

• The power outlet must be installed near the equipment and must be
easily accessible.

Important:

• This facsimile machine is not designed for use on a line which has
call waiting, call forwarding, or certain other special services
offered by your telephone company. If you attempt to use the fax
machine in conjunction with any of these services, you may
experience errors during transmission and reception of facsimile
messages.

• This facsimile machine is not compatible with digital telephone
systems.

4

Table of Contents

Introduction 1

Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Table of Contents 5

A Look at the Operation Panel 7

1. Installation 10

Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Loading Printing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting Up the Multifunction Interface. . . . . . . . . . . . . . . . . . . . . . . . 24

Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . . . . 28

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Setting the Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

2. Sending Documents 42

Transmittable Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Loading the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adjusting the Resolution and Contrast . . . . . . . . . . . . . . . . . . . . . . . 47

Sending a Fax by Normal Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Sending a Fax by Automatic Dialing. . . . . . . . . . . . . . . . . . . . . . . . . 52

3. Receiving Documents 67

Using FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Using TEL Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Substitute Reception to Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

4. Making Copies 76

5. Making Telephone Calls 79

5

Table of Contents

6. Answering Machine Hookup 81

Connecting an Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . 81

Optional A.M. Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

7. Special Functions 86

Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Distinctive Ring (Requires Subscription to Service) . . . . . . . . . . . . . 91

Cover Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Batch Page Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Blocking Reception of Unwanted Faxes . . . . . . . . . . . . . . . . . . . . . . 99

Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . 101

Timer Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

8. Printing Lists 110

9. Maintenance 117

Scanning glass and rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

The housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Replacing the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Replacing the drum cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Cleaning the drum cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

10. Troubleshooting 124

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

FCC Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Quick Reference Guide 140

Guía de referencia rápida 142

Index 144

6

A Look at the Operation Panel

3

5

ABC21DEF

JKL

GHI MNO

54

TUV

PQRS WXYZ

87

0

1 2 3 4 7 8 9 13

FAX

TEL

A.M.

SPEED

DIAL

PAPER
CHECK

TONER
EMPTYPCIN USE

LINE

IN USE

3

REDIAL

6

HOLD/

SEARCH

COPY/HELP

9

SPEAKER

START

REDUCTION/

ENLARGEMENT

STOP

FUNCTION

RECEPTION

MODE

01

13

10 11 125 6

DOWN

RESOLUTION

02

14

14151620 1921 171822

SPEED DIAL key

1

Press this key to dial a fax or voice number using an abbreviated 2­digit Speed Dial number.

REDIAL key

2

Press this key to automatically redial the last number dialed.

VOLUME

BROADCAST

03 04

15

UP

08070605

12111009

16/POLL

20/G419/G318/G217/G1

PAPER CHECK indicator

3

This lights when the paper tray is out of paper, the paper has jammed,
the printer compartment cover is open, or a paper size error has
occurred.

TONER EMPTY indicator

4

This blinks when the toner cartridge nears empty and lights steadily
when the toner cartridge needs replacement.

Display

5

This displays messages and prompts during operation and
programming.

7

6

7

8

Panel release

Grasp this release and pull toward you to open the operation panel.

PC IN USE light

7

This blinks when data is being sent to or from the computer connected
to the fax machine.

LINE IN USE light

8

This lights when the fax machine is using the telephone line.

RECEPTION MODE key

9

Press this key to select the reception mode. An arrow in the display
will point to the currently selected reception mode.

FUNCTION key

10

Press this key to select special functions and settings.

11

RESOLUTION key

Press this key to adjust the resolution for faxing or copying.

12

VOLUME (UP/DOWN) keys

Press these keys to adjust the volume of the speaker when the
SPEAKER key has been pressed, the volume of the handset when the
handset is lifted, or the volume of the ringer at all other times. The
keys can also be used to scroll through FUNCTION key settings.

BROADCAST key

13

Press this key to send a document to a group of receiving fax
machines.

Rapid Dial Keys

14

Press one of these keys to dial a fax number automatically, or send a
document as an E-mail attachment to a preset E-mail address.

15

E-MAIL key

Press this key to send a document as an E-mail attachment. After you
press the key, your specified E-mail program will open to let you enter
the E-mail address, a subject, and a message if desired.

8

16

REDUCTION/ENLARGEMENT key

Press this key to select an enlargement or reduction setting when
making a copy of a document.

17

STOP key

Press this key to cancel an operation before it is completed.

START key

18

Press this key to begin transmission when using Speed Dialing, Direct
Keypad Dialing, or Normal Dialing.

19

COPY/HELP key

When a document is in the feeder, press this key to make a copy of a
document. At any other time, press this key to print out the Help List,
a quick reference guide to the operation of your fax machine.

20

HOLD/SEARCH key

When dialing, press this key to search for an auto-dial fax number.
During a phone conversation, press this key to put the other party on
hold.

21

SPEAKER key

Press this key to listen to the line and fax tones through the speaker
when faxing a document.
Note: This is not a speakerphone. You must pick up the handset to
talk with the other party.

1. Installation

22

Number keys

Use these keys to dial numbers, and enter numbers and letters when
storing auto-dial numbers.

9

1. Installation

Unpacking Checklist

Original
document
support

Handset

Handset
cord

To n e r
cartridge

Before setting up,
make sure you
have all of the
following items.

If any are missing,
contact your dealer
or retailer.

Rapid Key
labels

Received
document tray

Operation
manual

Telephone
line cord

Drum cartridge
(comes pre-installed
in machine)

10

Paper tray

Sharp Laser
Multifunction
CD-ROM

Connections

Connections

Points to keep in mind when setting up

Do not place the machine and
the drum cartridge in direct
sunlight.

Do not place the machine near
heaters or air conditioners.

1. Installation

Keep dust away from the
machine.

Keep the area around the
machine clear.

About condensation

If the machine is moved from a cold to a warm place, it is possible that
condensation may form on the scanning glass, preventing proper
scanning of documents for transmission. To remove the condensation,
turn on the power and wait approximately two hours before using the
machine.

11

Connections

Connecting the Handset

Connect the handset as shown and place it on the handset rest.

The ends of the handset cord are identical, so they will go into

♦

either jack.

Make sure the handset
cord goes into the jack
marked with a handset
symbol on the side of
the machine!

12

Use the handset to
make ordinary phone
calls, or to transmit and
receive faxes manually.

Connecting the power cord

Plug the power cord into a 120 V, 60 Hz, grounded AC (3-prong)
outlet.

Caution!

Do not plug the power cord into any other kind of outlet. This will
damage the machine and is not covered under the warranty.

Connections

1. Installation

The machine does not have a
power on/off switch, so the
power is turned on and off by
simply plugging in or
unplugging the power cord.

Note: If your area experiences a high incidence of lightning or power
surges, we recommend that you install surge protectors for the power and
telephone lines. Surge protectors can be purchased at most telephone spe­cialty stores.

13

Connections

Connecting the telephone line cord

Insert one end of the line cord into the jack on the left of the machine
marked TEL. LINE. Insert the other end into a standard (RJ11C)
single-line wall telephone jack.

Be sure to insert
the line into the

TEL. LINE
Do not

the

TEL. SET

jack.

insert it into

jack.

Note: Your fax is set for tone dialing. If you are on a pulse dial line,
you must set your fax for pulse dialing. Press the keys on the
operation panel as follows:

1

Press these keys:

FUNCTION

4

The display will show:

DIAL MODE
1=TONE, 2=PULSE

2

Press 1 to select tone dialing, or 2 to
select pulse dialing.

3

Press the STOP key to return to the
date and time display.

14

TONE PULSE

or

1

2

STOP

Attaching the paper tray and document supports

Attach the paper tray.

Attach the received document tray.

Connections

1. Installation

Attach the original document support.

Make sure the front side of the support faces you (the support

♦

should curve slightly toward you).

15

Connections

Extension phone (optional)

If desired, you can connect an extension phone to the TEL. SET jack
on the fax.

To connect an answering machine to your fax, see Chapter 6,

♦

Answering Machine Hookup.

1

Remove the seal covering the TEL.
SET jack.

2

Connect the extension phone line to
the TEL. SET jack.

16

Installing the Toner Cartridge

Installing the Toner Cartridge

The laser printer in your fax machine uses a toner cartridge and a
drum cartridge. The drum cartridge comes pre-installed, and the toner
cartridge must be installed.

The starter toner cartridge
included with your fax can
print approximately 1,875
letter-size pages at 4%
page coverage.

The drum cartridge can print approximately 20,000 letter-size

♦

pages. When replacing the drum cartridge, use a Sharp FO-29DR
drum cartridge.

When replacing the toner
cartridge, use a Sharp
FO-29ND toner cartridge.
One cartridge can print about
3,750 letter-size pages.

1. Installation

Follow the steps below to install the toner cartridge and prepare the
drum cartridge.

1

Grasp the print compartment cover at
both sides as shown, and pull up to

open the cover.

Caution!

•

The fusing unit inside the print
compartment becomes very hot
during operation. Do not touch the
inside of the compartment or the
paper guide on the underside of the
print compartment cover.

17

Installing the Toner Cartridge

2

The drum cartridge has been installed
at the factory. Gently pull the paper

tab to remove the black sheet of
protective paper from the cartridge.

Be careful not to tear the paper nor

•

leave any pieces of paper in the
machine.

3

Remove the new toner cartridge from
its packaging. Shake the cartridge

side to side four or five times to
distribute the toner evenly within the
cartridge.

Carefully remove the band and the
cardboard packaging material from
the toner cartridge.

18

Installing the Toner Cartridge

4

Hold the toner cartridge by the handle
with the stamped markings on the

cartridge facing upwards, and insert
the cartridge into the print
compartment.

5

Place your thumb on the center of the
handle where it is marked PUSH, and

push the handle down and in so that
the cartridge fits into place.

1. Installation

6

Close the print compartment cover,
pressing down firmly on each side to

make sure it is completely closed.

19

Installing the Toner Cartridge

7

Reset the toner counter by pressing
the following keys:

FUNCTION

9

Display shows:

8

Reset the drum counter by pressing
the following keys:

Note: This setting is only necessary

•

after you have replaced the drum
cartridge (not after replacing the
toner cartridge).

Display shows:

CLR TONER COUNT
PRESS START KEY

START

FUNCTION

9

CLR DRUM COUNT
PRESS START KEY

START

20

Loading Printing Paper

Loading Printing Paper

You can load up to 200 sheets of letter, A4 or legal paper (max. 20
lbs.) in the paper tray.

Caution!

Do not use the blank side of paper that has already been printed on.

1

If you are going to load legal size
paper, pull out the paper tray

extension.

2

Fan the paper, and then tap the edge
against a flat surface to even the

stack.

1. Installation

3

Pull the paper release lever toward
you.

21