Sharp ER-A771 Instruction Manual
POS TERMINAL
MODEL
ER-A771
INSTRUCTION MANUAL
CAUTION: Please observe the following when an optional drawer is used.
The drawer units should be securely fitted to the supporting platform to avoid instability
when the drawers are open.
CAUTION:
The socket-outlet shall be installed near the equipment and shall be easily accessible.
VORSICHT:
Die Netzsteckdose muß nahe dem Gerät angebracht und leicht zugänglich sein.
ATTENTION:
La prise de courant murale devra être installée a proximité de l’équipement et devra être
facilement accessible.
AVISO:
El tomacorriente debe estar instalado cerca del equipo y debe quedar bien accesible.
VARNING:
Det matande vägguttaget skall placeras nära apparaten och vara lätt atkomligt.
CAUTION:
For a complete electrical disconnection pull out the mains plug.
VORSICHT:
Zur vollständigen elektrischen Trennung vom Netz den Netzstecker ziehen.
ATTENTION:
Pour obtenir une mise hors-circuit totale, débrancher la prise de courant secteur.
AVISO:
Para una desconexión eléctrica completa, desenchufar el enchufe de tomacorriente.
VARNING:
För att helt koppla fran strömmen, dra ut stickproppen.
Warning
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Warnung
Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich
Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden,
angemessene Maßnahmen durchzuführen und dafür aufzukommen.
Avertissement
Ceci est un produit de Classe A. Dans un environnement domestique ce produit
risque de provoquer une interférence radio, auquel cas l’utilisateur sera obligé
d’observer les mesures adéquates.
Advertencia
Este es un producto de la clase A. En un ambiente doméstico es posible que este
producto cause radiointerferencia. En este caso se solicita al usuario que tome
medidas adecuadas.
– 2 –
INTRODUCTION
Thank you very much for your purchase of the SHARP POS Terminal Model ER-A771. Please read this
Manual carefully before operating your machine in order to gain full understanding of functions and features.
Please keep this manual for future reference. It will help you if you encounter any operational problems.
IMPORTANT
• Install your POS terminal in a location that is not subject to direct sunlight, unusual temperature
changes, high humidity or exposure to water sources and keep away from heat and magnetic
sources.
Installation in such locations could cause damage to the cabinet and the electrical components.
• The POS terminal should not be operated by an individual with wet hands.
The water could seep into the interior of the POS terminal and cause component failure.
• Do not apply excessive pressure to the display.
Do not use a sharp-pointed object on the display.
The LCD display will be damaged easily.
• When cleaning your POS terminal, use a dry, soft cloth. Never use solvents, such as benzine
and/or thinner.
The use of such chemicals will lead to discoloration or deterioration of the cabinet.
• The surface of the screen may become smeared and accumulate dust during use.
Gently wipe the surface of the screen with a soft cloth that has been dipped in a mild detergent solution
and squeezed dry.
• The POS terminal plugs into any standard wall outlet (official (nominal) voltage).
Other electrical devices on the same electrical circuit could cause the POS terminal to malfunction.
• If the POS terminal malfunctions, call your authorized SHARP dealer for service - do not try to
repair the POS terminal yourself.
PRECAUTION
This POS terminal has a built-in memory protection circuit which is operated by a rechargeable battery pack.
It should be known that all batteries will, in time, dissipate their charge even if not used. Therefore to insure
an adequate initial charge in the protection circuit and to prevent any possible loss of memory upon
installation, it is recommended that each unit be allowed to be recharged for a period of 24 to 48 hours prior
to use by the customer.
In order to charge the battery pack, the machine must be plugged in and its power switch must be set to the
“ON” position. This recharging precaution can prevent unnecessary initial service calls.
1
2
CONTENTS
INTRODUCTION············································································································································1
IMPORTANT ··················································································································································1
PRECAUTION················································································································································1
1. Part Names and Functions ····················································································································7
External View···········································································································································7
Front view·······································································································································7
Rear view········································································································································7
Tilt control screws···························································································································8
Keyboard ·················································································································································8
Inserting the keyboard sheet ··········································································································8
Standard keyboard layout···············································································································9
Optional keys································································································································10
Clerk Keys ·············································································································································12
Display···················································································································································13
Operator display ···························································································································13
Screen save mode························································································································14
2. Before Operating the POS Terminal ···································································································15
Display Adjustment································································································································15
Connecting the Printer and Installing the Paper Rolls ···········································································15
3. Selecting an Operating Mode··············································································································16
Operating Modes ···································································································································16
Mode Selection······································································································································17
Selecting a mode··························································································································17
Returning to the mode selection window······················································································17
4. Receipts·················································································································································18
Type of Receipts····································································································································18
Addition receipt type·····················································································································18
Single/double receipt type ············································································································19
Addition + single receipt type········································································································20
Double addition receipt type·········································································································20
Double (addition + single) receipt type ·························································································20
Sorted Receipt Function ························································································································21
5. Prior to Entries······································································································································23
Preparations for Entries·························································································································23
Error Warning ········································································································································23
Sample Receipt ·····································································································································23
Clerk Assignment···································································································································24
Item Selection from the Menu Window··································································································25
Starting Cash Memory Entry··················································································································27
6. Entries ···················································································································································28
Item Entries············································································································································28
Single item entries························································································································28
Repeat entries ······························································································································31
Multiplication entries·····················································································································32
Split-pricing entries·······················································································································33
Single item cash sale (SICS)/single item finalize (SIF) entries·····················································34
Scale entries·································································································································35
Non-turnover sales ·······················································································································37
Special Entries for PLUs························································································································38
Promotion (normal selling) function······························································································38
Promotion (set selling) function ····································································································39
Link PLU entries ···························································································································40
Combo meal entries ·····················································································································40
With/without entries ······················································································································41
PLU level shift (for direct PLUs) ···································································································42
PLU price level shift······················································································································44
Condiment entries ························································································································45
Happy hour···································································································································47
Department shift ···························································································································48
Pint entries····································································································································49
Display of Subtotals·······························································································································50
Subtotal ········································································································································50
Difference subtotal (Differ ST)······································································································50
Finalization of Transaction·····················································································································51
Cash or check tendering···············································································································51
Mixed tendering (check + cash)····································································································52
Cash or check sale that does not need any tender entry ·····························································52
Credit sale ····································································································································53
Mixed-tender sale (cash or check tendering + credit tendering)···················································53
Computation of VAT (Value Added Tax)/Tax ························································································54
VAT/tax system ····························································································································54
VAT shift entries ···························································································································55
Guest Check (GLU/PBLU)·····················································································································56
GLU/PBLU system ·······················································································································56
Drive-through function ··················································································································59
Deposit entries······························································································································63
Transferring guest checks out or in (Transfer-in/out) ···································································64
Bill printing····································································································································65
Intermediate GLU reading (only for GLU system) ········································································66
Bill totalizing/bill transfer···············································································································66
Bill separating·······························································································································68
Transaction migration···················································································································70
Hotel transfer································································································································70
Auxiliary Entries·····································································································································71
Percent calculations (premium or discount) ·················································································71
Discount entries····························································································································72
Refund entries ······························································································································73
Return entries·······························································································································73
Printing of non-add code numbers ·······························································································74
Printing of free text ·······················································································································74
Entertainment bill··························································································································75
Payment Treatment ·······························································································································76
Tip-in entries·································································································································76
Currency exchange ······················································································································77
Received-on-account entries········································································································78
Paid-out entries ····························································································································79
No-sale (exchange) ······················································································································80
Transferring cash··························································································································80
Cashing a check···························································································································81
Service charge······························································································································82
VIP sales ······································································································································82
WASTE mode········································································································································83
Employee Function································································································································84
Clerk/manager sign-on ·················································································································84
Employee’s working time recording······························································································84
TRAINING Mode····································································································································86
Supervisor Clerk ····································································································································87
Overlapped Clerk Entry ·························································································································88
7. Correction ·············································································································································89
Correction of the Last Entry (Direct Void)······························································································89
Correction of the Next-to-Last or Earlier Entries (Indirect Void) ····························································90
Subtotal Void ·········································································································································91
Correction of Incorrect Entries Not Handled by the Direct, Indirect or Subtotal Void Function··············91
3
4
8. Special Printing Function ····················································································································92
Copy Receipt Printing····························································································································92
Guest Check Copy·································································································································93
Validation Printing Function···················································································································93
9. Manager Mode ······································································································································94
Entering the Manager Mode ··················································································································94
Override Entries·····································································································································94
Tip Paid Entries ·····································································································································95
Bill recording/Bill void·····························································································································95
10. Correction after Finalizing a Transaction···························································································96
11. Reading (X) and Resetting (Z) of Sales Totals···················································································97
How to take a X1/Z1 or X2/Z2 report····························································································97
Daily Sales Totals································································································································100
General report ····························································································································100
Department report ······················································································································103
Individual group total report on departments··············································································103
Full group total report on departments ·······················································································103
PLU report by designated range·································································································104
Combo sales report ····················································································································105
PLU report by associated department························································································106
Individual group report on PLUs·································································································107
Full group total report on PLUs···································································································107
PLU stock report·························································································································107
PLU cost report···························································································································108
PLU top 20 report ·······················································································································109
PLU zero sales report (full)·········································································································110
PLU zero sales report (by dept.)·································································································110
PLU minimum stock report ·········································································································110
PLU group total report by hour ···································································································111
Total in drawer report ·················································································································111
Transaction report ······················································································································111
Commission sales report············································································································112
Tax report ···································································································································112
Chief report·································································································································112
Full clerk report···························································································································113
Individual clerk report ·················································································································114
Clerk report (Drink dispenser misoperation)···············································································116
Drink dispenser error reading report···························································································116
Drink dispenser resetting report ·································································································116
Employee active status report ····································································································117
Hourly report·······························································································································117
Drive-through service time report ·······························································································117
Labor cost % report ····················································································································118
Ingredient stock report················································································································118
GLU/PBLU report ·······················································································································118
GLU/PBLU report by clerk··········································································································119
Drive-through report ···················································································································119
Drive-through report by clerk······································································································120
Balance report ····························································································································120
Bill report ····································································································································120
X1/Z1 stacked reports ················································································································120
Periodic Consolidation·························································································································121
General information····················································································································121
Employee report ·························································································································122
Over time report··························································································································122
Employee time adjustment report·······························································································123
Daily net report ···························································································································123
X2/Z2 stacked report ··················································································································123
Compulsory Cash/Check Declaration··································································································124
12. How to Use the Programming Keyboard Sheet···············································································126
Programming Keyboard Layout···········································································································126
How to Program Alphanumeric Characters ·························································································127
Using character keys on the keyboard ·······················································································127
Entering character codes············································································································128
13. Programming ······································································································································129
Basic Instructions·································································································································129
Programming example ···············································································································129
Article Programming ····························································································································131
Department·································································································································132
PLU·············································································································································134
PLU range ··································································································································137
PLU stock ···································································································································138
Ingredient····································································································································139
Ingredient stock ··························································································································140
PLU menu key····························································································································141
Combo meal (Combo PLU) ········································································································142
Link PLU table ····························································································································143
Condiment table ·························································································································144
Promotion table (normal selling)·································································································146
Promotion table (set selling)·······································································································147
Recipe table································································································································148
Scale table··································································································································149
Department shift ·························································································································150
Happy hour·································································································································150
Direct Key Programming······················································································································151
Direct key····································································································································151
Functional Programming······················································································································152
Discount key (
!
through
(
)···································································································153
Percent key (
¡
through
ª
) ····································································································154
Commission································································································································154
Service charge····························································································································155
Tip···············································································································································155
Deposit ·······································································································································156
RA···············································································································································156
PO ··············································································································································157
Media Key Programming ·····················································································································158
Cash key·····································································································································159
Check key (
h
through Ò)·······································································································160
Credit key (
Ó
through Œ) ·······································································································161
Hotel transfer key ·······················································································································162
Cash in drawer ···························································································································163
Check change·····························································································································163
Check cashing····························································································································164
Currency Programming························································································································165
Currency exchange key (
,
through
+
)··················································································165
Foreign drawer ···························································································································165
Text Programming ·······························································································································166
Function text·······························································································································167
Department group text················································································································170
PLU group text····························································································································170
PLU hourly group text·················································································································171
Personnel Programming······················································································································172
Clerk ···········································································································································173
Manager ·····································································································································175
Employee····································································································································176
Job location table························································································································177
Contactless key ··························································································································178
Prohibition of the contactless key·······························································································179
Terminal Programming ························································································································180
Date/Time Setting································································································································181
Date/time ····································································································································181
5
Optional Feature Selection ··················································································································182
Function prohibition ····················································································································183
Function selection·······················································································································184
Printing selection ························································································································186
Programming for EURO change job···························································································188
Report Programming ···························································································································189
Zero skip·····································································································································190
General report format ·················································································································191
Hourly report·······························································································································191
Stacked report ····························································································································192
Message Programming························································································································195
Receipt logo································································································································196
Free text ·····································································································································196
Validation printing text ················································································································197
Slip text·······································································································································197
Slip footer ···································································································································197
Entertainment bill message ········································································································198
Payee name ·······························································································································198
Device Configuration Programming·····································································································199
Journal printer·····························································································································200
Receipt printer ····························································································································200
Slip printer ··································································································································201
Report printer······························································································································202
Remote printer (KP#1 through KP#9)·························································································202
Scale/Drink dispenser/On-line····································································································203
Drive-through Code Programming·······································································································204
Drive-through code·····················································································································204
Room GLU Code Programming···········································································································205
Room GLU code·························································································································205
Tax Programming ································································································································206
Backup Data Send Programming ········································································································207
Backup data send·······················································································································207
Backup Data Receive Programming····································································································208
Backup data receive···················································································································208
Drink Dispenser Programming·············································································································209
Drink dispenser preset················································································································210
Drink dispenser operator ············································································································211
Downloading·······························································································································211
On-line Configuration Programming ····································································································212
Price Mode Programming····················································································································213
Automatic Sequencing Key Programming···························································································214
Reading of Stored Programs ···············································································································215
Program reading sequence ········································································································215
Sample printouts·························································································································217
14. Drink Dispenser··································································································································231
Drink dispenser misoperation and misoperation file···································································232
Causes of drink dispenser misoperation ····················································································232
Disposal of misoperation ············································································································233
Misoperation file reading ············································································································233
Correction of drink dispenser articles in a drink dispenser misoperation file······························234
15. Electronic Journal/Data Clear ···········································································································235
16. EURO Migration Function··················································································································236
17. Operator Maintenance························································································································237
Replacing the Backup Battery Pack ····································································································237
In Case of Power Failure ·····················································································································239
Before Calling for Service····················································································································239
18. Options················································································································································240
List of Options······································································································································240
19. Specifications ·····································································································································241
6
Rear view
Part Names and Functions
This chapter describes the part names and functions of this POS terminal.
External View
Front view
1
Power switch
Rear cover
AC power cord
7
Left side of
the machine
Operator display
Keyboard
Power switch
Insure that the power
switch is placed in the
OFF position prior to
connecting AC power
cord.
Clerk switch
Switch cover
Brightness
control
Contrast control
Tilt control screws
1. Loosen the outer screw.
2. Adjust the height of the inner screw.
3. Tighten the outer screw to fix it.
Keyboard
Inserting the keyboard sheet
Insert the keyboard sheet between the keyboard cover and the cabinet as illustrated below, then push the
claws at the top of the keyboard cover into the slots in the cabinet.
• Do not spread the keyboard cover
too far as it might tear.
• Replace the keyboard sheet with a
new one if by chance it gets wet.
Use of a wet keyboard sheet may
cause problems.
• Be sure to use only SHARP-
supplied keyboard sheets. Thick or
hard sheets make key operation
difficult.
• Smooth the keyboard sheet evenly
under the keyboard cover, without
any folds or wrinkles, to ensure
easier operation.
• If you require a new keyboard sheet,
please contact your dealer.
• The keyboard cover will eventually wear out. If your keyboard cover is dirty or broken, replace the cover
with a new one. For details, contact your authorized SHARP dealer.
NOTE
8
These lines can be used to measure the height of the screw.
Keyboard sheet
Keyboard cover
Cabinet
Standard keyboard layout
If you want to change the layout, contact your authorized SHARP dealer.
NOTE
9
MODE
TRANS
FUNC
PAGE
GC
RCPT
TEXT4TEXT5TEXT
TEXT1TEXT2TEXT
TRANS
OUT
IN
MISC
CANCEL
UP
•
789
456
123
000
SLIP
6
3
BS BT
ENTER
PAGE
DOWN
CL
000
AUTO
2
AUTO
1
GUEST
#
VOID
PRICE
SHIFT3
PRICE
SHIFT2
PRICE
SHIFT1
PLU/
SUB
CH
#
CR
#
ST TL
L1
L2
L3
VAT
SHIFT
RF
WITH
WITH
OUT
OPENED
GLU
GLU
NBAL
FINAL
12
24
36
48
60
72
84
96
11
23
35
47
59
71
83
95
10
22
34
46
58
70
82
94
9
21
33
45
57
69
81
93
8
20
32
44
56
68
80
92
7
19
31
43
55
67
79
91
6
18
30
42
54
66
78
90
5
17
29
41
53
65
77
89
4
16
28
40
52
64
76
88
3
15
27
39
51
63
75
87
2
14
26
38
50
62
74
86
1
13
25
37
49
61
73
85
0
9
PLU/
SUB
Numeric keys
00 000
•
CL
RF
VOID
Decimal point key
Clear key
Multiplication key
Refund key
Void key
WITH
WITH
OUT
FINAL
TEXT
1
PRICE
SHIFT1
GC
RCPT
TEXT
PRICE
SHIFT3
Price lookup/subdepartment key
With key
Without key
Tentative finalization key
Direct text 1 through 6 keys
6
Price level shift 1 through 3 keys
Guest check receipt key
Optional keys
The following optional keys can optionally be mounted in place of those shown in the figure of the standard
keyboard layout. For details, consult your dealer.
NOTE
1
10
L1 L3
Direct price lookup keys
96
PLU level shift 1 through 3 keys
CH
#
TRANS
OUT
Check menu key
Transfer out key
GUEST
#
OPENED
GLU
GLU
NBAL
MISC
FUNC
MODE
ENTER
VAT
SHIFT
AUTO
AUTO
1
2
CR
#
Guest number entry key
Opened GLU list key
Guest lookup key
New balance key
Miscellaneous function key
Mode menu key
Enter key
Value-added tax shift key
Automatic sequencing
1 and 2 keys
Credit menu key
TRANS
IN
SLIP
BS
BT
ST
TL
PAGEUPPAGE
DOWN
CANCEL
Transfer in key
Slip print key
Bill separation key
Bill totalize/bill transfer key
Subtotal key
Total key
Page up/down keys
Cursor (right/left/up/down arrow) keys
Cancel key
97
1
TEXT
7
%1 %9
-
1
CR1 CR8
CA2
EX1 EX9
RA1 RA2
PO1 PO2
AUTO
3
Direct price lookup keys
135
Department keys
99
TEXT
Text 7 through 40 keys
40
Percent 1 through 9 keys
-
9
Discount 1 through 9 keys
Credit 1 through 8 keys
Cash total 2 key
Foreign currency exchange
1 through 9 keys
Received-on-account 1 and 2 keys
Paid-out 1 and 2 keys
Automatic sequencing
AUTO
25
3 through 25 keys
CH1 CH4
AMT
DRV
NC
DRV
GLU
VAT
CASH
TIP
NON-CASH
TIP
TIP
PAID
1/2
#
NS
Check 1 through 4 keys
Amount entry key
New check 2 key
(for drive-through)
Guest lookup 2 key
(for drive-through)
Value-added tax key
Cash tip key
Non-cash tip key
Tip paid key
1/2 key
Non-add code entry key
No-sale key
11
PRICE
SHIFT4
PRICE
SHIFT7
Price level shift 4 through
7 keys
PLU
MENU01
PLU
MENU50
PLU menu 1 through 50 keys
MGR
#
Manager code entry key
CLERK
#
Clerk code entry key
OPEN
TARE
Tare entry key
PERSON
#
Person number entry key
IND.
PAYMENT
Individual payment key
SBTL
VOID
Subtotal void key
RCP.
SW
Receipt ON/OFF key
SCALE
Scale entry key
PINT
Pint key
DEPO
(+)
Deposit plus entry key
DEPO
(–)
Deposit minus entry key
EMP
#
Employee code entry key
TEXT
#
Text number key
TIME
IN
Time in key
CLK
1
CLK
10
Clerk entry 1 through 10 keys
EX
#
Foreign currency exchange
menu key
DIFFER
ST
Difference subtotal key
C.BILL
Cumulated bill key
REPEAT
Repeat key
GC
COPY
Guest check copy key
VIP1
VIP1 through 3 sale key
H.T.
Hotel transfer key
RCP
SF
Receipt shift key
CHK
PRINT
Check print key
Price level shift number key
Receipt print key
RCPT
PLU level shift 4 through
10 keys
TIME
OUT
Time out key
DEPT
SHIFT1
DEPT
SHIFT4
Department shift
1 through 4 keys
BREAK
IN/OUT
Break in/out key
VP
Validation print key
RTN
Return key
WASTE
WASTE mode key
WAIT
WAIT mode key (for drive-thru)
RC-DR.
Re-call key (for drive-thru)
E.BILL
Entertainment bill key
L4 L10
C_NEXT
Condiments next key
D_DISP
Drive-thru menu key
RC-GLU
Recall TOTAL STATUS key
VIP3
P.SFT
#
S.SFT
Sort group shift key
12
Clerk Keys
This POS terminal allows the operator to use the following four clerk identification systems:
• Contactless clerk keys (max. 255 clerks)
• Clerk code entry (max. 255 clerks)
• Clerk entry keys (max. 10 clerks)
• WMF clerk keys (max. 127 clerks)
The standard POS terminal has been shipped with the contactless clerk key system being programmed. If
you want to change the clerk identification system, contact your authorized SHARP dealer.
Contactless clerk keys
Put one of the contactless clerk keys to the clerk switch.
Clerk code entry (1 through 9999)
Enter the clerk code by using the following procedure:
Clerk entry keys
These keys identify clerks. Press any one of these keys.
WMF clerk keys
Put one of the WMF clerk keys in the WMF clerk switch.
CLK
1
CLK
10
XXXX
Clerk code
˚
13
Display
This POS terminal is provided with an LCD operator display.
Operator display
The display can be tilted to the best viewing angle.
Do not try to force the display beyond its full opened position.
• Screen example 1 (REG mode)
Price level shift indicator (P1-P7) : Shows the PLU price level currently selected (reversing
display at the happy hour).
PLU level shift indicator (L01-L10) : Shows the PLU level currently selected.
Receipt shift indicator (r) : Shows the receipt shift status.
T-Log near full indicator ( ) : Appears ( ) when the used memory is 80%.
: Appears ( ) when the used memory is 90%.
: Appears ( ) when the used memory is 95%.
Stock alarm indicator ( ) : Appears when the stock of the PLU which you entered is
zero or negative.
Department shift status indicator (D1-D4) : Shows the department shift status currently selected.
Window: In the REG mode, the window shows sales information you have just entered such as
items and media types.
Received media type
Numeric entry: Entered figures appear at the cursor position.
Sales amount including taxes
Mode name
Clerk code
Time
NOTE
14
• Screen example 2 (PGM mode)
Screen save mode
When you want to save the electric power or save the display’s life, use the screen save function. This function
can turn the LCD backlight off when any server does not operate the POS terminal for an extended period of
time. You can program the time for which your POS terminal should keep the normal status (in which the
backlight is “ON”) before it goes into the screen save mode.
To go back to the normal mode, press any key.
Window
In the PGM mode,
programmable items are listed.
Double-size character mode indicator (W):
Appears when the double-size character
mode is selected during text programming.
Caps lock indicator (A/a):
The upper-case letter “A” appears when
Caps Lock is on, and the lower-case
letter “a” appears when Caps Lock is off
during text programming.
Clerk code
Mode name
Time
VAT shift status indicator (V) : Appears when the VAT status is shifted.
Electronic mail indicator (M) : Appears when an electronic mail is received.
Electronic journal near full indicator ( ) : Appears ( ) when the used memory is 80%.
: Appears ( ) when the used memory is 90%.
: Appears ( ) when the used memory is 95%.
Receipt ON/OFF status indicator (R) : Appears when the receipt ON-OFF function signs OFF.
Sentinel mark (X) : Appears in the lower right corner of the screen when the
cash in drawer exceeds a programmed sentinel amount.
The sentinel check is performed for the total cash in drawer.
Before Operating the POS Terminal
This chapter describes those steps required to take when you use the POS terminal for the first time.
Display Adjustment
You can adjust the brightness and contrast of the display by using the corresponding controls.
Connecting the Printer and Installing the Paper Rolls
Before using the POS terminal, connect a printer and install paper rolls. For those operations, see the
printer’s manual.
The ER-A771 may be configured with multiple types of printers offered in the market. For specific
instructions related to the handling and care of the printer, please refer to the applicable printer instruction
manual.
• Brightness control
Turning the control backwards
darkens the display and turning it
forwards brightens the display.
• Contrast control
Turning the control backwards
darkens the display and turning it
forwards lightens the display.
2
The backlight in the display is a consumable part.
When the LCD display may no longer be adjusted and becomes darker, you should change the backlight.
Consult your authorized SHARP dealer for further details.
15
16
REG mode
OPXZ mode
OFF mode
X1/Z1 mode
Selecting an Operating Mode
When you turn the POS terminal on and press the mkey, the mode selection window will
appear on the display, listing available operating modes as shown below.
Mode selection window
Operating Modes
You can select any mode other than REG from the list in the mode selection window. Your POS terminal
supports the following eight operating modes:
3
This mode allows you to enter various sales information. The mode selection window
does not list this mode. To select this mode from the mode selection window, press
the
C
key.
This mode allows clerks to take X or Z reports on their sales information. It can also
be used to manage the number of hours for which employees work.
This mode locks all the operations of the POS terminal. When you select this mode,
the window will disappear. Pressing any key turns the POS terminal “ON.”
This mode is used to take various daily total reports (X1/Z1 reports).
X2/Z2 mode This mode is used to take various weekly or monthly reports (X2/Z2 reports).
PGM1 mode
PGM2 mode
PRICE mode
AUTO KEY mode
This mode allows you to program those items which need to be changed often such
as unit prices of departments or PLUs and percentages.
This mode allows you to program those items which can be programmed in the PGM1
mode and do not require frequent changes such as date, time, and functions.
This mode allows you to program unit price of PLUs.
This mode allows you to program automatic sequencing keys.
17
Mode Selection
Selecting a mode
1.
Use one of the following two ways:
• Move the cursor to a desired option by using the
·
or
°
key.
• Enter the desired option number by using a numeric key.
2.
Press the ekey.
When you want to enter the REG mode, simply press the
C
key.
Returning to the mode selection window
To return to the mode selection window, use the following
procedure:
1.
Press the mor Ckey with the menu screen for the
selected mode displayed.
•You will enter the REG mode.
2.
Press the mkey.
•You will return to the mode selection window.
Procedure
Procedure
NOTE
Receipts (for remote printers (KP#1–KP#9))
Type of Receipts
You can select one of the following 5 types of receipts for each remote printer. These types of receipts are
available in the REG, MGR or VOID mode. By default, the addition receipt type is selected.
• Addition receipt type
• Single/double receipt type
• Addition + single receipt type
• Double addition receipt type
• Double (addition + single) receipt type
You can shift the printing mode of items for the receipt by pressing the key before item entry
(Receipt Shift function).
• Single/double receipt type → Addition receipt type
Addition receipt type
The addition receipt is a standard type. Several items can be printed on one receipt.
18
4
Addition receipt
NOTE
RCP
SF
Single/double receipt type
When you select this type:
• One receipt is issued and the transaction is finalized each time you enter an item.
• A single receipt or a double receipt is issued depending on the PGM2 programming for the department.
• Each sales transaction is automatically handled as a cash deal.
• Items specified as SICS or SIF are treated as a single type.
• PBLU entry is allowed.
19
Double receipt Single receipt
Perforation
Addition + single receipt type
When you select this type:
• An addition receipt and each single receipt are issued in series after you finalize the transaction.
• Footer logo message is printed at the end of the addition receipt part.
• PBAL receipts and a total part of receipt are not issued in a PBLU entry.
• The information on multiplication entry will be printed on a single receipt.
• Only the top logo is printed on each single receipt.
Double addition receipt type
The contents of this type of receipt is same as the addition receipt type.
However, the same receipt will be issued two times.
Double (addition + single) receipt type
The contents of this type of receipt is same as the (addition + single) receipt type.
However, the same receipt will be issued two times.
Perforation
Addition receipt
Single receipt
Single receipt
20
21
Sorted Receipt Function
When the sorted receipt function is programmed for your POS terminal, PLUs are printed in sorted form by
PLU group regardless of the order that you entered items.
The sort group number is temporarily changed by key (sort shift key).
→ n →→{PLU entry} n : Group number (00 - 99)
It is assumed that you enter the items in the following order:
The print format differs depending on the programmed receipt type as follows:
• Addition receipt type
LOGO
Header
GROUP1 TEXT
PL000002
PL000004
LOGO
Header
PL000001
LOGO
Header
GROUP0 TEXT
PL000001
GROUP1 TEXT
PL000002
PL000004
GROUP2 TEXT
PL000003
CASH
LOGO
Header
GROUP2 TEXT
PL000003
This is printed
immediately
after entering
the PLU of
group 00 or
department.
They are printed
when the
transaction is
finalized.
This is printed
when you press
or key after
the transaction.
(After transaction
receipt)
Single or double receipt
Footer
GC
RCPT
RCPT
GROUP0 TEXT
Example
S.SFT
S.SFT
NOTE
2 P
c
Group 0
Group 1
Group 2
Group 1
1
3
4
Key operation
22
• Addition + single receipt type
LOGO
Header
GROUP0 TEXT
PL000001
GROUP1 TEXT
PL000002
PL000004
GROUP2 TEXT
PL000003
CASH
LOGO
Header
This is printed
immediately
after entering
the PLU of
group 00 or
department.
They are printed
when the
transaction is
finalized.
LOGO
Header
GROUP1 TEXT
PL000002
PL000004
LOGO
Header
PL000003
This is printed
when you press
the or key
after the transaction.
(After transaction
receipt)
PL000001
Double receipt
Single receipt
Footer
GC
RCPT
RCPT
GROUP0 TEXT
LOGO
Header
GROUP2 TEXT
PL000003
LOGO
Header
PL000002
LOGO
Header
PL000004
23
Prior to Entries
Preparations for Entries
1. Select the REG mode from the mode selection menu by pressing the
C
key.
2. Insure that all printers in your system have adequate paper rolls prior to beginning entries. For more
information, please refer to the applicable printer’s manual.
Error Warning
In the following examples, your POS terminal will go into an error state accompanied by a warning beep and
the error message on the display. Clear the error state by pressing the
L
key and take a proper action.
• When you exceed a 32-digit number (entry limit overflow):
Cancel the entry and reenter a correct number.
• When you make an error in key operation:
Clear the error and try the entry again.
• When you make an entry beyond a programmed amount entry limit:
Check to see if the entered amount is correct. If it is correct, it can be rung up in the MGR mode.
Contact your manager.
• When an including-tax subtotal exceeds eight digits:
Delete the subtotal by pressing the
L
key and press a media key to finalize the transaction.
Sample Receipt
5
Time
Date
Machine no.
Clerk code
Sales total
Consecutive no.
Item entry
Cash amount tendered
Change due
Clerk name
REG MODE
OPXZ MODE
24
Clerk Assignment
Clerks can be assigned on four systems: contactless clerk key, clerk code entry, clerk entry key and WMF
clerk key systems. Contact your authorized SHARP dealer for their selection.
Contactless clerk key system (factory-set)
If you select this system, clerks can be assigned by setting corresponding contactless clerk keys. Any
registration cannot be performed unless a contactless clerk key is set.
Clerk code entry system
If you select this system, clerks can be assigned by entering his or her clerk code in advance.
* The pop-up window for entering a secret code will appear after pressing the
˚
key.
If the item entry is made when the clerk have been signed off, the clerk entry pad will be opened in the
window and the clerk entry will be compelled.
The sign-off operation can be performed by using the following procedure in the REG or MGR mode:
To sign off a clerk:
˚
Clerk entry key system
If you select this system, clerks can be assigned by pressing corresponding clerk keys on the keyboard.
WMF clerk key system
If you select this system, clerks can be assigned by inserting WMF clerk keys.
If another clerk is signed on while a clerk is signed on, the latter will automatically be signed off.
NOTE
XXXX
Clerk code
˚e
XXXX
Secret code
*
Procedure
25
Item Selection from the Menu Window
Your POS terminal allows you to select functions from a menu window. For example, if you want to enter an
item for check 1 sale, select the option “CHECK1” from the “CHECK” menu instead of pressing the
h
key.
Each menu can be opened as follows:
• PLU menu window
• Miscellaneous menu window
M
PLU
MENU01
PLU
MENU50
• Check menu window
Ç
• Credit menu window
ç
• Exchange menu window
´
• Text menu window
TEXT
#
26
Selling a PLU code 1 item and finalize through check 1
1.
Press the key.
• The PLU menu window will appear.
2.
Select “PL000001.”
3.
Press the Çkey.
• The CHECK menu window will appear.
4.
Select “CHECK.”
5.
Enter the amount.
PLU
MENU01
Example
27
Starting Cash Memory Entry
If you enter an amount of change (starting cash) in the drawer before starting entry operations, you can
discriminate that amount from the sales amount when reports are generated.
Your POS terminal can be programmed to enforce the entry of starting cash into memory. For details,
contact your authorized SHARP dealer.
Select the OP X/Z mode and perform the following operation:
XXXXXXXX
Amount
(max. 8 digits)
e
Select SCM(+) or SCM(–)
Procedure
28
Entries
Item Entries
Single item entries
Department entries
Enter a unit price and press a department key.
If you use a programmed unit price, press a department key only.
*Less than a programmed upper limit amount
When those departments for which the unit price has been programmed as zero (0) are entered with the
preset unit price, only the sales quantity is added.
NOTE
Example
When using a programmed unit price
*Open price
(max. 8 digits)
DEPT
Procedure
Key operation
1200
6
7
c
Display
REG MODE
6
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