1. Data clear operation......................................................................................................... 60
(1) Data clearing of the clerk sign-on state — master ..................................................... 60
(2) Data clearing of the GLU/PBLU date in use — master.............................................. 61
(3) Data clearing of the drive-through data in use — master .......................................... 61
(4) Data clearing of the GENERAL (department and transaction) data memory
— master and satellite................................................................................................ 61
(5) Data clearing of the hourly sales data memory — master and satellite .................... 61
(6) Data clearing of the clerk sales data memory — master and satellite....................... 61
(7) Data clearing of the daily net sales data memory — master and satellite................. 62
(8) Data clearing of the T-LOG buffer — master and satellite......................................... 62
(9) Data clearing of the electronic journal data — master and satellite .......................... 62
2. System retry function ....................................................................................................... 63
(1) When the system retry function is disabled ............................................................... 63
(2) When the system retry function is enabled ................................................................ 63
BASIC SPECIFICATIONS for SRN .................................................................................... 65
2
Introduction
The ER-A771 inter-register communication (IRC) system consists of one master machine and
up to 15 satellite machines which are all interconnected by the local area network (LAN) to
provide data transmission among them. This system allows the manager to exercise centralized
control over the satellites through the master.
Local Area Network (LAN)
Master
• One of the satellites may be used as a back-up master.
Satellite
Max. 15 satellites
Satellite
3
1
Inline Operation
1. Message display
(1) Message displayed during inline communications
1) The message as shown below is displayed at the master when engaged in IRC
transmissions.
ex.:
S E N D I N G D A T A
NOTE
The above message is also displayed at the satellite which is engaged in transmission for
system resetting.
2) The machine number of the satellite that is communicating with the master is displayed
at the master during IRC transmissions.
ex.:
0 0 0 0 2 2
In this case, the machine number of the satellite is “000022.”
4
(2) Error messages
If an error occurs, a corresponding error message is displayed.
To clear an error message, press the
For error messages, see the table below.
List of error messages
CLEAR
key.
Error messages
(Default)
ATTEMPT RETRY?
BUSY
CODE NOT FREE
IS SIGNED ON
LACKING MEMORY
NO AUTHORITY
NON RESET
NO REPLY/BACKUP
NO REPLY/MASTER
POWER OFF
SYSTEM CLOSED
SYSTEM OPENED
T-LOG FULL
TYPE ERROR
UNDIFINED CODE
Description
• This message prompts you to retry communication with the machine
which you have failed to communicate.
• The target machine is busy.
• The specified clerk has signed on at another machine.
• The entered GLU/PBLU code is in use.
• IRC clerk sign-on error (when full clerk resetting is executed).
•
The GLU code, drive-through code or related file memory is not enough.
• The clerk who entered a GLU/PBLU code are not authorized.
• IRC initial downloading before resetting
• The back-up master doesn't reply to the request.
• The master doesn't reply to the request.
• The target machine is turned off.
• Entry is attempted in closed store state.
• Resetting is attempted in open store state (only when inhibited).
• T-LOG buffer is full.
• The file in the master and that in the satellite are not of the same
type.
• The specified clerk code is not present in the master list.
• The entered GLU/PBLU code is not listed.
5
2. Open store operation (PGM2 mode) — master and satellite
When the open store operation is performed at the master, the IRC system is opened and the
registration function becomes available at all the machines in the IRC system. The following
types of communications between the master and satellites are allowed.
From the master to the satellite
• Sending a request for the satellite to receive data (T-LOG polling)
• Sending a response to inquiry from the satellite
From the satellite to the master
• Sending data to the T-LOG buffer
• Sending a request for T-LOG polling
• Sending a request for updating of the GLU/PBLU file
• Inquiring for data on the GLU/PBLU
Select OPEN STORE from the PGM2 MODE window and
press the
ENTER
key.
NOTE
•
You can also perform the open store operation at each satellite. Once the open store
operation is performed at a satellite, you can make registrations at the satellite. When you
perform the open store operation at the satellites, T-LOG polling will not take place.
•
The open store operation cannot be performed at any machine whose terminal number has
not been programmed.
•
If a transmission error occurs while the open store operation is being performed, the master
displays and prints (journal printer) the machine number of the satellite that encountered the
error. When the master has been programmed to enable the system retry function*, a prompt
to retry the open store operation will be displayed.
* For the system retry function, see pages 63–64.
6
3. Close store operation (PGM2 mode) — master and satellite
When the close store operation is performed at the master, the IRC system is closed and the
registration function becomes unavailable at all the machines in the IRC system. It should be
noted that for the close store operation, all the satellites must be in their SIGN-OFF state. After
this operation, the communications between the master and satellites which have been enabled
with the open store operation are disabled. The master, however, can download preset data and
reset the sales data at satellites.
In the close store state, key operations in the REG or MGR mode is invalid.
Select “CLOSE STORE” from the PGM2 MODE window
and press the
ENTER
key.
NOTE
•
You can also perform the close store operation at each satellite. Once the close store
operation is performed at a satellite, you can no longer make a registrations at the satellite.
•
If a satellite is in the SIGN-ON state, the master locates this error and displays the machine
number of the corresponding satellite.
•
When the close store operation is performed, the data remaining in the T-LOG buffers of all
the satellites is collected by the master.
•
If a transmission error occurs during the close store operation, the master displays and prints
(journal printer) the machine number of the satellite that has encountered the error.
In this case, a prompt to attempt a retry is displayed when the system retry has been enabled.
7
4. Clerk system
In the IRC system, the following two types of clerk file systems are available: a centralized
system and an individual system. In the centralized clerk file system, the master manages
transaction data on clerks within the IRC system. In the individual clerk file system, each
machine manages its clerk transaction data.
In choosing the type of file allocation system, consult your authorized SHARP dealer.
(1) Centralized clerk file system
Centralized clerk file system — without the overlapped clerk function
In this system, each clerk file is under the centralized control of the master and programming for
clerks has to be done only at the master. When a clerk signs on at a satellite, a communication
between the satellite and the master will begin. You can generate a report listing clerks which
have signed on. (For further details on clerk sign-on reports, see page 11.)
Centralized clerk file system
— with the overlapped clerk function and without overlapped clerk save files
In this system, each overlapped clerk file is under the centralized control of the master and
programming for clerks has to be done only at the master. When a clerk signs on at a satellite, a
communication between the satellite and the master will begin.
When the clerk signs off, the overlapped clerk data is transferred to the master and saved in its
overlapped clerk file.
Centralized clerk file system
— with the overlapped clerk function and overlapped clerk save files
In this system, each overlapped clerk file is under the centralized control of the master and
programming for clerks has to be done only at the master. The way data flows differs depending
on whether or not the clerk signs on at the same satellite as the one used in his or her previous
operation. (The data which flows in the system includes not only clerk data but also GLU/PBLU
data. In the figure on the next page, the GLU/PBLU data flows are omitted.)
1) When the clerk signs on at a machine other than the one used in his or her previous
operation:
In this case, the overlapped clerk data is sent from the master to the satellite (transfer of
overlapped clerk data).
8
2) When the clerk signs on at the same satellite as the one used in his or her previous
operation:
In this case, no data transfer occurs between the master and the satellite but the data stored in
the save file of the satellite is called back. This permits quicker data look-up than above in 1).
In both cases, the overlapped clerk data is
Master
saved in the master's overlapped clerk file as
well as the satellite's overlapped clerk data save
file upon sign-off operation.
Overlapped
clerk file
Whether the centralized clerk file system is
used with or without an overlapped clerk save
file, the master's overlapped clerk file can be
1)
SatelliteSatellite
accessed from any machine in the IRC system.
Overlapped
clerk save file
Overlapped
clerk file
NOTE
2)
• For selecting whether your system should have the overlapped clerk function or not, and
whether it should have overlapped clerk save files or not, consult your authorized SHARP
dealer.
• To use the overlapped clerk function in the IRC system, the overlapped clerk function must be
enabled for all the master and satellite machines.
(2) Individual clerk file system
In this system, each clerk file is under the control of a satellite and you have to do programming
for clerks at each satellite. Even if a programmed clerk signs on at a satellite, a communication
with the master will not begin.
The overlapped clerk file in a satellite can only be accessed by the satellite itself. The data in the
clerk files at all satellites will be collected by the master each time a consolidated report is
The sign-on operation is intended to assign a clerk to a machine (satellite/master) and enable
him or her to make registrations at the machine.
If a clerk successfully signs on at a machine, his or her clerk name appears on the LCD of the
machine.
The sign-on operation can be done whether the machine is in the open or close store state. If
the sign-on operation is done at a machine in the close store state, registrations cannot be
made at the machine due to the close store condition.
Sign-on procedure
(This procedure is the same as for clerk assignment at a standalone machine.)
• For the contactless clerk key system:
Set a corresponding clerk key to the clerk switch.
• For the clerk entry key system:
Press a corresponding clerk entry key on the keyboard.
• For the WMF clerk key system:
Insert a corresponding WMF clerk key into the WMF clerk switch.
• For the code entry system:
Enter a corresponding clerk code and press the
If a secret code is programmed, the secret code pop-up window will open. Enter the secret
code and press the
NOTE
•
The sign-on operation can be made only for one clerk at a time.
•
Every clerk that is programmed in the system can sign on at any satellite.
•
When a clerk has signed on at a machine, that clerk can not sign on at any other machine in
ENTER
key.
CLK#
key.
the system until he or she signs off at the original machine.
•
In case of trouble, the sign-on state can be cleared at the master. (Please consult your
authorized SHARP dealer for further details.)
10
6. Clerk sign-on report
A clerk sign-on report can be generated at the master. This report is used to confirm which
clerks have signed on at which machines.
Report generation procedure
1.
Enter the PGM2 mode from the mode selection
window.
2.
Select “READING” from the PGM2 MODE window
and press the
3.
Select “INLINE CONFIG” from the READING window
and press the
4.
Select “SIGN ON CLERK” from the INLINE READING
window and press the
ENTER
key.
ENTER
key.
ENTER
key.
Sample Print (master)
∗
PGM2
SIGN ON
NAME CODE M–No.
CLERK
0001 0001 000123
CLERK
0002 0002 000234
CLERK
0003 0003 000001
∗
5.
Select “DISPLAY” or “REPORT PRINTER” and press
ENTER
the
key.
Clerk name, clerk code, machine no. of
the machine at which the clerk has signed on
11
7. Sign-off operation
(cancellation of clerk assignment) (REG mode/MGR mode)
The sign-off operation is intended to cancel the assignment of a clerk to a machine.
The sign-off operation at a machine (master or satellite) can be done only for the clerks who
have signed on at the machine and are not in the middle of a registration entry.
Sign-off procedure
• For the contactless clerk key system:
Remove the contactless clerk key.
• For the clerk entry key system:
Press the same clerk entry key that you pressed to sign on.
• For the WMF clerk key system:
Pull out the WMF clerk key.
• For the clerk code entry system:
Press the
NOTE
CLK#
key.
•
The sign-off operation can be made only for one clerk at a time.
•
If a clerk signs on at a machine while another clerk has already signed on there, the latter is
automatically signed off unless an item entry by the latter clerk has been finalized.
12
8. Downloading the contents of the programming to
satellites — master
When you have completed the programming at the master, you can distribute the preset data
from the master to all satellites in the IRC system.
(1) Initial downloading
For initial setup of the IRC system, follow the downloading procedure below. When the
preset data in the master is downloaded to each satellite, existing preset data in the
satellite, if any, is cleared.
1.
Enter the PGM2 mode from the mode selection
window.
NOTE
2.
Select “INITIAL D/L” and press the
The INITIAL D/L window will open.
3.
If you wish to distribute all preset data files in the
master to satellites, select “ALL PGM” and press the
ENTER
key.
If you wish to distribute an individual preset data file,
select the corresponding data item and press the
key.
Enter an appropriate code range if needed.
4.
If you wish to download the preset data to all
satellites, select “ALL” and press the
wish to download the data to certain satellite(s), select
“MACHINE SELECT” and press the
case, the “MACHINE SELECT” window will open.
Move the cursor to the corresponding machine
numbers and select “YES.”
ENTER
key.
ENTER
ENTER
key. In this
key. If you
ENTER
Check the contents of the programming of all the satellites in the IRC system that have received
the preset data.
13
(2) Maintenance downloading
To update the preset data for the IRC system, follow the downloading procedure below. The
preset data in the master is downloaded to each satellite without clearing its existing preset
data.
1.
Enter the PGM2 mode from the mode selection
window.
2.
Select “MAINTENANCE D/L” and press the
The MAINTENANCE D/L window will open.
3.
Select a preset data item for maintenance and press
ENTER
the
Enter an appropriate code range if needed.
key.
ENTER
key.
14
4.
If you wish to download the preset data to all
satellites, select “ALL” and press the
wish to download the data to certain satellite(s), select
“MACHINE SELECT” and press the
case, the “MACHINE SELECT” window will open.
Move the cursor to the corresponding machine
numbers and select “YES.”
ENTER
key. If you
ENTER
key. In this
List of downloading jobs (PGM2 mode)
Downloading JobsItemDescription
INITIAL D/L
(Preset data copying
with existing data
clearing)
MAINTENANCE D/L
(Preset data copying
only)
DEPTDepartment preset data
DIRECT KEY
PLU
LINK PLU
CONDIMENT
PROMOTION
RECIPE
INGREDIENT
PLU MENU KEY
COMBO MEAL
TRANSACTION
CUSTOMER
CLERK
CASHIER
OPTION
DATE/TIME
HAPPY HOUR
MESSAGE
TAX
ONLINE PRESET
INLINE PRESET
DEVICE CONFIG
ALL PGM
Dept./PLU key preset data for direct depts./PLUs
PLU/Link PLU
Link PLU preset data
Condiment PLU preset data
Promotion preset data
Recipe preset data
Ingredient preset data
PLU menu key preset data
Combo meal preset data
Transaction preset data
Castomer preset data
Clerk preset data
Cashier preset data
Other preset data
Date, time
Happy hour preset data
Logo text preset data
Tax preset data
Online preset data
Inline preset data
Device configuration preset data
All PGM mode preset data excluding Online
and Device Config preset data
DEPT
DEPT PRICE
PLU
PLU PRICE
LINK PLU
CONDIMENT
PROMOTION
COMBO MEAL
TRANSACTION
Department preset data
Department price preset data
PLU/Link PLU
PLU price preset data
Link PLU preset data
Condiment PLU preset data
Promotion preset data
Combo meal preset data
Transaction preset data
NOTE
• The PLU/LINK PLU file (INITIAL D/L and MAINTENANCE D/L) does not include stock data.
• The MESSAGE file includes the following data:
Logo text and bill logo, dept. group text, PLU group text, PLU hourly group text, currency
descriptor, free text, VP text, slip text, payee name and Entertainment bill message.
•
The PLU/LINK PLU file (INITIAL D/L and MAINTENANCE D/L) includes LINK PLU preset data.
• Initial downloading of all preset data (ALL PGM) should not be performed when totals exist in
the system. (The totalizers of the receiving satellite are cleared.)
• Performing individual initial D/L jobs will result in a non-reset error when sales data exists in
the satellite.
15
9. Look-up and updating of the GLU/PBLU file
In the IRC system, the following two types of GLU/PBLU file allocation system are available: a
centralized system and an individual system.
(1) Centralized GLU/PBLU file system
In this system, the GLU/PBLU file exists only in the master. All satellites in the IRC system can
access the GLU/PBLU file in the master for registration.
The GLU/PBLU file is accessed by satellites for the following purposes:
• New order or reorder
• Payment entry or temporary finalization
• Bill printing
• Slip printing
• Bill transfer/bill totalizing
• Bill separating
There are two types of GLU/PBLU data transmission.
1)The GLU/PBLU data is transmitted from the master to a satellite for GLU/PBLU file look
up (in case of a new order/reorder). During the GLU/PBLU registration at a satellite, the
GLU/PBLU reserve counter* is retained at the master.
* The reserve counter reserves some records of GLU/PBLU files to prevent a “LACKING MEMORY” error in
finalization.
2)The GLU/PBLU data is transmitted from a satellite to the master upon finalization of a
transaction (in case of payment entry or temporary finalization).
The data transmitted from the satellite is received in the temporary GLU/PBLU data
receiving file of the master and then updated in the master GLU/PBLU file. In this case,
the GLU/PBLU reserve counter is cleared at the master.
(2) Individual GLU/PBLU file system
In this system, the master and satellites have their own GLU/PBLU files for look up and
registration. Therefore, no inline communications are initiated regarding GLU/PBLU data.
16
10. Drive-through function
There are two types of drive-through file allocation system: a centralized system and an
individual system. In the centralized file system, drive-through data is centrally controlled by the
master while in the individual file system, the drive-through file in a satellite can be looked up by
the satellite itself. For more information, please contact your authorized SHARP dealer.
Automatic code generation
Drive-through codes are generated automatically: when the end code for a transaction is
generated, the start code for another transaction is automatically generated.
The start/end codes are programmable in the PGM mode.
Automatic look-up
As drive-through codes are temporarily finalized by pressing the
NBAL
codes is automatically looked up in the same sequence as when the codes were generated.
Drive-through-related files are accessed for the following purposes:
• New order or reorder
• Payment entry or temporary finalization
• Bill printing
• Slip printing
or
FINAL
key, data for these
(1) Centralized file system
In this system, the drive-through data is transmitted from the master to a satellite for drive-
through file look-up (in case of a new order/reorder). In this case, the drive-through reserve
counter is retained at the master.
Data is transmitted from a satellite to the master for finalization of a transaction (in case of a
payment entry or temporary finalization). The data transmitted from the satellite is once saved in
the temporary drive-through data receiving file and then in the drive-through file. In this case, the
drive-through reserve counter is cleared at the master.
(2) Individual file system
In this system, the master and satellites have their own drive-through data files. They access
their own drive-through files for new orders or reorders. The drive-through data of the master or
a satellite is saved in its drive-through file for finalization of a transaction (in case of a payment
entry or temporary finalization). Therefore, no inline communications are made regarding drive-
through data.
17
NOTE
In the drive-through system, there are three types of terminal (Order Taker Machine/
Cashier Station Machine/Counter Machine).
For the system configuration, please consult your authorized SHARP Dealer.
CARCARCAR
Order Taker
Machine
Counter
Machine
Counter
Machine
Cashier Station
Machine
Counter
Machine
11. PLU/Ingredient stock control
There are two systems for control of the PLU/ingredient stock data in the IRC system: a
centralized system and an individual system.
Centralized system
Preset stock data is only stored in the master. Stock data in each satellite must be zero before a
PLU/Ingredient entry is made.
When a consolidated report is generated, stock data in respective satellites are consolidated
into the stock file in the master and calculated there.
The stock data calculated at the master is displayed or printed out.
The stock data in each satellite is reset to zero at the same time.
Individual system
The master and satellites store their own preset stock data. When a consolidated report is
generated, the stock data in the master and satellites is consolidated and displayed or printed
out.
18
12. T-LOG polling
All REG-mode transaction data in each satellite is saved in its T-LOG buffer. T-LOG polling is a
data collecting system in which the master collects data from the T-LOG buffers of the satellites.
The T-LOG polling function becomes available upon open-store operation and becomes
unavailable upon close store operation.
A request for T-LOG polling is issued from the satellite to the master when the number of data
records in its T-LOG buffer exceeds a predetermined number while in the open store state.
After the master detects such a request, it starts collecting the T-LOG buffer data. When
multiple request are made upon completion of data collection from one satellite, the master
waits for a preset time and starts collecting data from another satellite. In T-LOG polling, the
data transmitted to the master is stored in the corresponding file. The data flow in T-LOG polling
is shown below.
Master
(4)
(1) (2) (3)(5)
Satellite ASatellite BSatellite CSatellite D
Polling sequence (see the figure above.)
(1) Satellite A makes a request for polling.
(2) The master detects the request and starts collecting T-LOG data from satellite A.
(3) The T-LOG data is sent to the master.
(4) After receiving T-LOG data from satellite A, the master waits for a preset time.
(5) The master detects a request from another satellite (B, C or D) and starts polling for it.
You can specify in the PGM2 mode whether the entry function of a satellite is disabled (LOCK)
or enabled (CONTINUE) when the T-LOG buffer is full.
If it is disabled, an error message “T-LOG FULL” will be displayed and you are not allowed to
make any entry in the REG/MGR mode at the satellite.
If it is enabled, you can continue entries but cannot save the entered data. Even if data is
entered after the T-LOG buffer becomes full, the previous data saved in the file will not be
erased.
NOTE
• If the T-LOG buffer becomes nearly full, an alarm message pattern appears on the display of
the satellite.
• For the programming for T-LOG polling, see the “Function selection” of “Optional Feature
Selection” section of the ER-A771 Instruction Manual.
19
13. Communication with a remote printer (option)
When a remote printer is included in the inline system, order data is output to the remote printer
according to the remote printer assignment.
The remote printer is used to print all or part of the data entered at a machine. It is also called a
kitchen printer. The remote printer can also be operated at a location other than the kitchen.
If a remote printer is assigned to a department or PLU, the information on the department or
PLU is output to the remote printer when the
NBAL
finalized at a terminal.
The data which can be output to a remote printer is as follows:
1) Item text 5) PLU/department code*
2) Quantity* 6) Free text*
3) Unit price*/Price* 7) Number of guests*
4) Amount*
* Whether to print or not is selectable.
or
FINAL
key is pressed or the transaction is
Second (back-up) remote printer
A second remote printer can be assigned to each remote printer for automatic back-up.
If an error occurs during data output to a remote printer, the data is output to the second
remote printer assigned to it.
If an error occurs during data output to the second remote printer, the data is output to the
receipt printer.
Up to two remote printers can be preset to print data on each item (PLU or department).
If two printers are preset to print data on each item, the data is simultaneously output to
both printers.
If either of these printers encounters an error, the data is output to the backup printer.
If the second printer encounters an error, a receipt is printed.
NOTE
For the programming of remote printers, see pages 44–47.
20
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