SHARP ER-A770 INSTALLATION INSTRUCTIONS
POS TERMINAL
MODEL
ER-A770
INSTRUCTION MANUAL
WARNING
FCC Regulations state that any unauthorized changes or modifications to
this equipment not expressly approved by the manufacturer could void
the user’s authority to operate this equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference,
in which case the user will be required to correct the interference at his
own expense.
CAUTION
The socket-outlet should be installed near the equipment and should
be easily accessible.
FOR YOUR RECORDS
Please record below the model number and serial number for easy
reference in case of loss or theft. These numbers are located on the
right side of the unit. Space is provided for further pertinent data.
Model Number
Serial Number
Date of Purchase
Place of Purchase
INTRODUCTION
Thank you very much for your purchase of the SHARP POS Terminal Model ER-A770. Please read this
Manual carefully before operating your machine in order to gain full understanding of functions and features.
Please keep this manual for future reference. It will help you if you encounter any operational problems.
IMPORTANT
• Install your POS terminal in a location that is not subject to direct sunlight, unusual temperature
changes, high humidity or exposure to water sources and keep away from heat and magnetic
sources.
Installation in such locations could cause damage to the cabinet and the electrical components.
• The POS terminal should not be operated by an individual with wet hands.
The water could seep into the interior of the POS terminal and cause component failure.
• Do not apply excessive pressure to the display.
Do not use a sharp-pointed object on the display, or the LCD may become damaged.
• When cleaning your POS terminal, use a dry, soft cloth. Never use solvents, such as benzine and/
or thinner.
The use of such chemicals will lead to discoloration or deterioration of the cabinet.
• The POS terminal plugs into any standard wall outlet (120V
ground.
Other electrical devices on the same electrical circuit could cause the POS terminal to malfunction.
• If the POS terminal malfunctions, call your authorized SHARP dealer for service - do not try to
repair the POS terminal yourself.
• For a complete electrical disconnection, remove the AC power cord from the wall outlet.
±10% AC) with a dedicated earth-
PRECAUTION
This POS terminal has a built-in memory protection circuit which is operated by a rechargeable battery pack.
It should be known that all batteries will, in time, dissipate their charge even if not used. Therefore to insure
an adequate initial charge in the protection circuit and to prevent any possible loss of memory upon
installation, it is recommended that each unit be allowed to be charged for a period of 24 to 48 hours prior to
use by the customer.
In order to charge the battery pack, the machine must be plugged in and its power switch must be set to the
“ON” position. This charging precaution can prevent unnecessary initial service calls.
BATTERY DISPOSAL
Contains Nickel Metal Hydride Battery. Must be Disposed of Properly.
Contact Local Environmental Officials for Disposal Instructions.
1
CONTENTS
INTRODUCTION............................................................................................................................................1
IMPORTANT..................................................................................................................................................1
PRECAUTION ...............................................................................................................................................1
1. Part Names and Functions ...................................................................................................................7
External View ..........................................................................................................................................7
Front view.......................................................................................................................................7
Rear view .......................................................................................................................................7
Tilt control screws ..........................................................................................................................8
Keyboard .................................................................................................................................................8
Inserting the keyboard sheet ..........................................................................................................8
Standard keyboard layout ..............................................................................................................9
Optional keys ...............................................................................................................................10
Display...................................................................................................................................................12
Operator display ...........................................................................................................................12
Screen save mode .......................................................................................................................13
2. Before Operating the POS Terminal ..................................................................................................14
Display Adjustment................................................................................................................................14
Connecting the Printer and Installing the Paper Rolls ...........................................................................14
3. Selecting an Operating Mode .............................................................................................................15
Operating Modes ...................................................................................................................................15
Mode Selection......................................................................................................................................16
Selecting a mode .........................................................................................................................16
Entering a secret code .................................................................................................................16
Returning to the mode selection window .....................................................................................16
4. Time Display and Automatic Updating of the Date ..........................................................................17
5. Prior to Entries ....................................................................................................................................18
Preparations for Entries.........................................................................................................................18
Error Warning ........................................................................................................................................18
Sample Receipt .....................................................................................................................................18
6. Entries ..................................................................................................................................................19
Server Code Entries ..............................................................................................................................19
Item Selection from the Function Menu Windows .................................................................................19
Item Entries ...........................................................................................................................................21
Single item entries........................................................................................................................21
Repeat entries ..............................................................................................................................22
Multiplication entries.....................................................................................................................22
Box sale entries............................................................................................................................23
Scale entries ................................................................................................................................23
Special Entries for PLUs .......................................................................................................................25
Mix-and-match function ................................................................................................................25
Link PLU entries ...........................................................................................................................25
Combo meal entries .....................................................................................................................25
PLU level shift (for direct PLUs) ...................................................................................................26
PLU price level shift .....................................................................................................................27
Condiment entries ........................................................................................................................28
Repeat round entries....................................................................................................................28
Display of Subtotals...............................................................................................................................29
Merchandise subtotal ...................................................................................................................29
Taxable subtotal ...........................................................................................................................29
Including-tax subtotal ...................................................................................................................29
2
Tray subtotal ................................................................................................................................29
Eat-in subtotal ..............................................................................................................................29
Finalization of Transaction ....................................................................................................................30
Cash or check tendering ..............................................................................................................30
Mixed tendering (check + cash) ...................................................................................................30
Cash or check sale that does not need any tender entry .............................................................30
Charge (credit) sale......................................................................................................................30
Mixed-tender sale (cash or check tendering + charge tendering) ................................................30
Tax Calculations....................................................................................................................................31
Automatic tax ...............................................................................................................................31
Manual tax....................................................................................................................................31
Tax deletion..................................................................................................................................31
Tax status shift .............................................................................................................................31
Guest Check (Table/PBLU)...................................................................................................................32
Table/PBLU system .....................................................................................................................32
Drive-through function ..................................................................................................................34
Deposit entries .............................................................................................................................35
Transferring guest checks out or in (Transfer-in/out) ...................................................................35
Bill totalizing/bill transfer...............................................................................................................36
Bill separating...............................................................................................................................37
Auxiliary Entries.....................................................................................................................................38
Percent calculations (premium or discount) .................................................................................38
Discount entries ...........................................................................................................................38
Refund entries ..............................................................................................................................38
Return entries...............................................................................................................................38
Printing of non-add code numbers ...............................................................................................38
Remote printer send function .......................................................................................................39
Gratuity.........................................................................................................................................39
Payment Treatment...............................................................................................................................39
Tip-in entries ................................................................................................................................39
Tip editing.....................................................................................................................................40
Tip paid entries.............................................................................................................................40
Currency conversion ....................................................................................................................40
Received-on-account entries .......................................................................................................41
Paid-out entries ............................................................................................................................41
No-sale (exchange) ......................................................................................................................42
Cashing a check...........................................................................................................................42
Employee Function................................................................................................................................43
Server/manager sign-on...............................................................................................................43
Employee’s working time recording .............................................................................................43
Sales entry for employees............................................................................................................44
WASTE mode........................................................................................................................................45
7. Correction ............................................................................................................................................46
Correction of the Last Entry (Direct Void)..............................................................................................46
Correction of the Next-to-Last or Earlier Entries (Indirect Void) ............................................................47
Subtotal Void .........................................................................................................................................48
Correction of Incorrect Entries Not Handled by the Direct or Indirect Void Function ............................ 48
8. Special Printing Function ...................................................................................................................49
Printing Message Text or Chit Receipt..................................................................................................49
Copy Receipt Printing............................................................................................................................49
9. Manager Mode .....................................................................................................................................51
Entering the Manager Mode..................................................................................................................51
Override Entries ....................................................................................................................................51
10. Correction after Finalizing a Transaction .........................................................................................52
11. Reading (X) and Resetting (Z) of Sales Totals..................................................................................53
3
How to take a reading (X1, X2) or resetting (Z1, Z2) report .........................................................53
Daily Sales Totals..................................................................................................................................56
Transaction report ........................................................................................................................56
Department report ........................................................................................................................59
Individual group total report on departments................................................................................60
Full group total report on departments .........................................................................................60
Department markdown report ......................................................................................................60
PLU report by designated range ..................................................................................................61
PLU report by associated department..........................................................................................62
Individual group total report on PLUs ...........................................................................................63
Full group total report on PLUs ....................................................................................................63
PLU stock report ..........................................................................................................................63
PLU cost report ............................................................................................................................64
PLU top 20 report .........................................................................................................................65
PLU zero sales report (full) ..........................................................................................................66
PLU zero sales (by dept.) report ..................................................................................................66
PLU minimum stock report ...........................................................................................................66
PLU group total report by hour .....................................................................................................67
Cash in drawer report...................................................................................................................67
Tax report .....................................................................................................................................68
Individual server report.................................................................................................................69
Full server report ..........................................................................................................................70
Individual manager report ............................................................................................................71
Full manager report ......................................................................................................................72
Employee report ...........................................................................................................................73
Employee time adjustment report ................................................................................................73
Employee over-time report ...........................................................................................................73
Employee active status report ......................................................................................................74
Hourly report ................................................................................................................................74
Labor cost % report ......................................................................................................................75
Ingredient stock report .................................................................................................................75
GLU/PBLU report .........................................................................................................................76
GLU/PBLU report by server .........................................................................................................76
Closed GLU/PBLU report .............................................................................................................77
Closed GLU/PBLU report by server .............................................................................................78
Drive-through report .....................................................................................................................79
Drive-through report by server .....................................................................................................79
Closed drive-through report .........................................................................................................80
Closed drive-through report by server..........................................................................................81
Service time report .......................................................................................................................81
X1/Z1 stacked reports ..................................................................................................................81
Periodic Consolidation...........................................................................................................................82
Transaction report ........................................................................................................................82
Daily net report .............................................................................................................................83
Employee sales report (detailed) .................................................................................................84
Employee sales report (full) .........................................................................................................84
Employee summary report ...........................................................................................................85
Payment period report..................................................................................................................86
Payment period summary report ..................................................................................................87
X2/Z2 stacked report ....................................................................................................................87
12. How to Use the Programming Keyboard ...........................................................................................88
Programming Keyboard Layout.............................................................................................................88
How to Program Alphanumeric Characters ...........................................................................................89
Using character keys on the keyboard .........................................................................................89
Entering character codes .............................................................................................................90
13. Programming .......................................................................................................................................91
Basic Instructions ..................................................................................................................................91
Programming example .................................................................................................................91
4
Article Programming..............................................................................................................................93
Department ..................................................................................................................................94
PLU ..............................................................................................................................................96
PLU range ....................................................................................................................................99
PLU stock ...................................................................................................................................100
Ingredient ...................................................................................................................................101
Ingredient stock ..........................................................................................................................102
Link PLU table ............................................................................................................................103
Condiment table .........................................................................................................................104
Mix & Match table.......................................................................................................................105
Recipe table ...............................................................................................................................106
Combo meal table ......................................................................................................................107
Scale table .................................................................................................................................108
Direct Key Programming .....................................................................................................................109
Direct PLU/COMBO/dept. key....................................................................................................109
PLU Menu Key Programming..............................................................................................................111
PLU menu key............................................................................................................................111
Functional Programming .....................................................................................................................112
Discount key (
Percent key (
-
1
%1
thru
thru
-
9
)........................................................................................................113
) .........................................................................................................114
%9
Gratuity.......................................................................................................................................115
Tip ..............................................................................................................................................115
RA ..............................................................................................................................................116
PO ..............................................................................................................................................116
Manual tax..................................................................................................................................117
Media Key Programming.....................................................................................................................118
Cash key ....................................................................................................................................119
Check key ..................................................................................................................................122
Charge key .................................................................................................................................125
Employee charge key.................................................................................................................128
Currency conversion key............................................................................................................131
Eat-in key ..................................................................................................................................131
Service key.................................................................................................................................132
Final key .....................................................................................................................................134
Cash in drawer ...........................................................................................................................136
Check change ............................................................................................................................136
Check cashing............................................................................................................................137
Text Programming...............................................................................................................................138
Function text...............................................................................................................................139
Department group text ...............................................................................................................141
PLU group text ...........................................................................................................................141
PLU hourly group text ................................................................................................................142
Server group text........................................................................................................................142
Message text ..............................................................................................................................143
Personnel Programming......................................................................................................................144
Server.........................................................................................................................................145
Manager .....................................................................................................................................146
Employee ...................................................................................................................................147
Job location table .......................................................................................................................148
Terminal Programming........................................................................................................................149
Machine number ........................................................................................................................150
Consecutive number ..................................................................................................................150
Interval timer ..............................................................................................................................150
Default menu level .....................................................................................................................151
Available GLU # .........................................................................................................................151
Bill number .................................................................................................................................151
Date/Time Setting................................................................................................................................152
Date/time ....................................................................................................................................152
Optional Feature Selection ........................................................................................................................153
5
Function prohibition ....................................................................................................................154
Function selection ......................................................................................................................155
Printing selection ........................................................................................................................156
Secret Code Programming..................................................................................................................158
Z1 reports ...................................................................................................................................159
PGM2-mode operations .............................................................................................................159
X2 and Z2 reports ......................................................................................................................160
System Z1 reports ......................................................................................................................160
System PGM2-mode operations ................................................................................................161
System X2 and Z2 reports .........................................................................................................161
Initial down-loading (with clearing of memory) ...........................................................................162
Maintenance down-loading (without clearing of memory) .......................................................... 162
Report Programming ...........................................................................................................................163
Zero skip ....................................................................................................................................164
Hourly report ..............................................................................................................................164
Stacked report ............................................................................................................................165
Employee report .........................................................................................................................168
Logo Text Programming ......................................................................................................................169
Receipt logo ...............................................................................................................................170
Bill logo.......................................................................................................................................170
Printer Programming ...........................................................................................................................171
Printer.........................................................................................................................................172
GLU Code Programming .....................................................................................................................173
Table#/PBLU code .....................................................................................................................174
Drive-through code.....................................................................................................................174
Tax Programming ................................................................................................................................175
Table tax ....................................................................................................................................176
Rate (%) tax ...............................................................................................................................178
Doughnut tax exempt (for the Canadian tax system) .................................................................178
TRAINING Mode Selection .................................................................................................................179
TRAINING mode ........................................................................................................................179
Backup Data Send Programming ........................................................................................................180
Backup data send ......................................................................................................................180
Backup Data Receive Programming ...................................................................................................181
Backup data receive...................................................................................................................181
PLU Updating (in the PGM1 Mode).....................................................................................................182
Unit price Mode Programming.............................................................................................................183
Automatic Sequencing Key Programming ..........................................................................................184
Reading of Stored Programs ...............................................................................................................185
Program reading sequence ........................................................................................................185
Sample printouts ........................................................................................................................186
Data Clear ...........................................................................................................................................197
14. Electronic Journal..............................................................................................................................198
15. Operator Maintenance .......................................................................................................................199
Replacing the Backup Battery Pack ....................................................................................................199
In Case of Power Failure .....................................................................................................................201
Before Calling for Service....................................................................................................................201
16. Options................................................................................................................................................202
List of Options .....................................................................................................................................202
17. Specifications .....................................................................................................................................203
18. Appendix.............................................................................................................................................204
Error Messages ...................................................................................................................................204
19. Index....................................................................................................................................................206
6
1
Part Names and Functions
This chapter describes the part names and functions of this POS terminal.
1
External View
Front view
Left side of
the machine
Operator display
Keyboard
Power switch
Insure that the power
switch is placed in the
OFF position prior to
connecting AC power.
Rear view
IPL switch cover
Power switch
Brightness
control
Contrast control
Rear cover
AC cord
7
Tilt control screws
1. Loosen the outer screw.
2. Adjust the height of the inner screw.
3. Tighten the outer screw to fix it.
These lines can be used to measure the height of the screw.
Keyboard
Inserting the keyboard sheet
Insert the keyboard sheet between the keyboard cover and the cabinet as illustrated below.
Keyboard sheet
NOTE
• Do not spread the keyboard cover
too far as it might tear the tabs.
• Replace the keyboard sheet with a
new one if by chance it gets wet.
Use of a wet keyboard sheet may
cause problems.
• Be sure to use only SHARP-supplied keyboard
sheets. Thick or hard sheets may make key
operation difficult.
• Smooth the keyboard sheet evenly under the
keyboard cover, without any folds or wrinkles, to
ensure easier operation.
• If you require a new keyboard sheet, please contact your dealer.
• The keyboard cover will eventually wear out. If your keyboard cover is dirty or broken, replace the cover
with a new one. For details, contact your authorized SHARP dealer.
Keyboard cover
Cabinet
8
Standard keyboard layout
91 92 93 94 95 96 97
82 83 84 85 86 87 88 89 90
73 74 75 76 77 78 79 80 81
64 65 66 67 68 69 70 71 72
55 56 57 58 59 60 61 62 63
46 47 48 49 50 51 52 53 54
38 39 40 41 42 43 44 45
30 31 32 33 34 35 36 37
22 23 24 25 26 27 28 29
14 15 16 17 18 19 20 21
7 8 9 10 11 12 13
1 2 3 4 5 6
LEVEL1LEVEL2LEVEL3LEVEL4LEVEL5MISC
SHIFT
RCPT
VOID
SERV
PAGE
UP
PAGE
DOWN
CANCEL
ENTER
NOTE
If you want to change the layout, contact your authorized SHARP dealer.
TAX1
TAX2
AUTO
BILL
-
MSG
#
PAST
VOID
#
1
SHIFT
ROUND
RECALL
CHK#CH
SBTL
VOID
@
FOR
RP
GLU
%1
1
AUTO
2
RFND
MDSE
SBTL
#
PLU/
SUB
CL
789
456
123
000•
FUNC
MODE
NC
SEAT
#
PBAL
SRVC
FINAL
BS
BT
NEXT
$
SBTL
CA/AT
0
00
•
CL
@
FOR
RCPT
RP
ROUND
-
1
9
Numeric keys
Decimal point key
Clear key
Multiplication key
Receipt print key
Repeat round key
Discount 1 key
%1
TAX1
SHIFT
RFND
VOID
PAST
VOID
SBTL
VOID
BILL
PLU/
SUB
Percent 1 key
TAX2
Tax 1 and 2 shift keys
SHIFT
Refund key
Void key
Past void key
Subtotal void key
Bill print key
Price lookup/subdepartment key
9
LEVEL
1
1
Direct price lookup key
97
LEVEL
PLU level shift 1 thru 5 keys
5
CH
CHK
#
#
Charge menu key
Check menu key
SRVC
FINAL
NC
GLU
RECALL
PBAL
SERV
#
MSG
#
MISC
FUNC
MODE
Service key
Final key
New check key
Table# recall key
Previous balance key
Server code entry key
Message number entry key
Miscellaneous function key
Mode key
NEXT
$
MDSE
SBTL
SBTL
CA/AT
BS
BT
SEAT
#
PAGEUPPAGE
DOWN
Next high dollar key
Merchandise subtotal key
Subtotal key
Cash/amount tendered key
Bill separation key
Bill totalize/Bill transfer key
(CHECK-ADD)
Seat number entry key
Page up/down keys
Cursor
(up/down/right/left arrow) keys
ENTER
AUTO
1
AUTO
Enter key
Automatic sequencing
2
1 and 2 keys
CANCEL
Cancel key
NOTE
The following optional keys can optionally be mounted in place of those shown in the figure of the standard
keyboard layout. For details, please consult your authorized SHARP dealer.
Optional keys
000
98
1
%2
-
2
CH
1
CA2
CONV1 CONV4
RA1
RA2
PO1 PO2
AUTO
3
10
000 key
Direct price lookup key
135
Department keys
50
%9
Percent 2 thru 9 keys
-
9
Discount 2 thru 9 keys
CH
Charge 1 thru 8 keys
8
Cash 2 key
Conversion 1 thru 4 keys
Received-on-account 1 and 2 keys
Paid-out 1 and 2 keys
AUTO
Automatic sequencing 3 thru 25 keys
25
CHK
1
TRANS
OUT
TRANS
IN
CASH
TIP
CHARGE
TIP
TIP
PAID
EAT IN1EAT IN
TAX3
SHIFT
DEPOSIT
DEPOSIT
RF
TAX
TAX4
SHIFT
CHK
4
3
Check 1 thru 4 keys
Transfer out key
Transfer in key
Cash tip key
Charge tip key
Tip paid key
Eat in 1 thru 3 keys
Tax 3 and 4 shift keys
Deposit key
Deposit refund key
Manual tax key
GRT
EX
Gratuity exempt key
REPEAT
Repeat entry key
COVER
CNT
BAL
CONV
#
SHIFT
1
BACK
SPACE
DELETE
DRV
NC
DRV
PBAL
TRAY
SUBTL
RTN
RP
SEND
EMPL.
#
Cover count entry key
Balance key
Currency conversion menu key
SHIFT
Price level shift 1 thru 5 keys
5
Backspace key
Delete key
New check 2 key
(for drive thru)
Previous balance 2 key
(for drive thru)
Tray subtotal key
Return key
Remote printer send key
Employee code entry key
IND.
PAYMENT
EMPL.
SALES
RCP
SW
SCALE
LEVEL6LEVEL
WAIT
RECALL
WASTE
C
NEXT
TIME
IN
TIME
OUT
BREAK
10
Individual payment key
Employee sales key
Receipt ON/OFF key
Scale entry key
PLU level shift 6 thru 10 key
Wait key
Recall key
Waste mode key
Condiment next key
Time-in key
Time-out key
Break key
EMPL.
CH
#
NS
MGR
#
OPEN
TARE
Employee charge key
Non-add code entry key
No-sale key
Manager code entry key
Tare entry key
D-THRU
EDIT
TIP
MSG
1
PLU
MENU1
Drive-thru screen key
Edit tip key
MSG
Message 1 thru 9 keys
9
PLU
PLU menu 1 thru 50 keys
MENU50
11
Display
This POS terminal is provided with an LCD operator display.
Operator display
The display can be tilted to the best viewing angle.
NOTE
Do not try to force the display beyond its full opened position.
• Screen example 1 (REG mode)
Time
Mode name
Merchandise subtotal excluding taxes
Taxes
Sales amount including taxes
Server code
Server name
Sentinel mark (X):
Appears in the lower right corner of the
screen when the cash in drawer exceeds a
programmed sentinel amount. The sentinel
check is performed for the total cash in
drawer.
Receipt ON/OFF status indicator (R):
Appears when the receipt ON-OFF function signs
Numeric entry:
Entered figures appear
at the cursor position.
Received media type
Window
In the REG mode, it shows sales information you have just entered such as items, tax amounts
and media types.
Menu level shift indicator (L1~L10):
Shows the menu level currently selected.
Price level shift indicator (P1~P5):
Shows the PLU price level currently selected.
OFF. Disappears when the function signs ON.
12
• Screen example 2 (PGM2 mode)
Window
In the PGM mode,
programmable items are listed.
Time
Mode name
Caps lock indicator (A/a):
The upper-case letter “A” appears when
Caps Lock is on, and the lower-case
letter “a” appears when Caps Lock is off
during text programming.
Double-size character mode indicator (W):
Appears when the double-size character
mode is selected during text programming.
Screen save mode
To save the electrical power or the display’s life, your POS terminal is provided with the screen save
function. This function can turn the LCD backlight off when the POS terminal is left idle for an extended
period of time. You can program the time for which your POS terminal should keep the normal status (in
which the backlight is “ON”) before it goes into the screen save mode. If the time has not been preset, the
display backlight will turn off after 100 minutes.
To exit the screen save mode, press a key.
13
2
Before Operating the POS Terminal
This chapter describes those steps required prior to using the POS terminal for the first time.
Display Adjustment
You can adjust the brightness and contrast of the display by using the corresponding controls.
IPL switch cover
Brightness
control
Contrast control
Connecting the Printer and Installing the Paper Rolls
This POS terminal may be configured with multiple types of printers offered in the market. For specific
instructions related to the handling and care of the printer, please refer to the applicable printer instruction
manual.
14
3
Selecting an Operating Mode
The POS terminal will display the following listing by pressing the
Mode selection window
MODE
key.
Operating Modes
You can select any mode other than REG from the list in the mode selection window. Your POS terminal
supports the following 11 operating modes:
REG mode
OPXZ mode
OFF mode
X1 mode
Z1 mode
X2 mode
Z2 mode
UNIT PRICE mode
PGM1 mode
PGM2 mode
AUTO KEY mode
This mode allows you to enter various sales information. The mode selection window
does not list this mode. To select this mode from the mode selection window, press
CANCEL
the
key.
This mode allows servers to take X or Z reports on their sales information. It can also
be used for the employee time function and GLU table assignments.
This mode temporarily locks all operations of the POS terminal. When you select this
mode, the backlight of the LCD is turned off. Pressing any key turns the POS terminal
on or prompts for a secret code if it has been preset.
This mode is used to take various daily reading reports (X1 reports).
This mode is used to take various daily resetting reports (Z1 reports).
This mode is used to take various weekly or monthly reading reports (X2 reports).
This mode is used to take various weekly or monthly resetting reports (Z2 reports).
This mode allows you to program unit price of PLUs.
This mode allows you to program those items which need to be changed often such
as unit prices and discount percentages.
This mode allows you to program those items which can be programmed in the PGM1
mode and do not require frequent changes such as date, time, and terminal functions.
This mode allows you to program automatic sequencing keys.
15
Mode Selection
Selecting a mode
1.
Use one of the following two ways:
• Move the cursor to a desired option by using the or
key.
• Enter the desired option number by using the numeric
keys.
2.
Press the
NOTE
To exit and return to the REG mode, simply press the
ENTER
key.
CANCEL
key.
Entering a secret code
When a secret code has been set for the selected mode, enter
the secret code and press the
ENTER
key.
16
Returning to the mode selection window
To return to the mode selection window, use the following
procedure:
MODE
MODE
CANCEL
or
key with the menu screen of the
key.
1.
Press the
selected mode displayed.
• You will enter the REG mode.
2.
Press the
• You will return to the mode selection window.
4
Time Display and Automatic Updating of the Date
Time display
The screen always displays the time at the top (next to the mode indicator) as shown below.
Time
Automatic updating of the date
Once the internal clock unit is started at the correct time, it continues to run as long as the
battery pack is charged and will also update the date properly.
17
5
Prior to Entries
Preparations for Entries
REG MODE
1. Select the REG mode from the mode selection menu by pressing the
CANCEL
key.
2. Insure that all printers in your system have adequate paper rolls prior to beginning entries. For more
information, please refer to the applicable printer’s manual.
Error Warning
In the following examples, your POS terminal will go into an error state accompanied with a warning beep
and the error message on the display. Clear the error state by pressing the
action to remedy the problem.
• When you exceed a 32-digit number (entry limit overflow):
Cancel the entry and re-enter a correct number.
• When you make an error in key operation:
Clear the error and try the entry again.
• When you make an entry beyond a programmed amount entry limit:
Check to see if the entered amount is correct. If it is correct, it can be rung up in the MGR mode.
Contact your manager.
• When an including-tax subtotal exceeds eight digits:
Clear the error display by pressing the
CL
key and press a media key to finalize the transaction.
CL
key and take the proper
Sample Receipt
The print format will vary depending on the printer you use.
Date
Consecutive no.
Item entry
18
Machine no.
Server name/server code
Time
Sales total
Cash amount tendered
Change due
6
Entries
REG MODE
Server Code Entries
Prior to an item entry, the server will be compelled to enter his or her assigned server code. However, this
may not be necessary when the POS terminal has been programmed for “stay-down server mode.”
XXXX
•
•
The sign-off operation can be performed by using the following procedure in the REG or MGR mode.
•
Server code
NOTE
When the server entry system is programmed for “stay-down server mode,” no other server can sign on
unless the server who has signed on is signed off.
When the server entry system is programmed for “automatic server sign-off mode,” any other server is
able to sign on even when some servers have signed on without making entries. At this time the current
server is automatically signed off.
To sign off a server:
If the item entry is made when the server have been signed off, the server entry pad will be opened in the
window and the server entry will be compelled.
SERV
#
SERV
#
XXXX
Secret code
X
Drawer no.
ENTERENTER
Item Selection from the Function Menu Windows
Your POS terminal allows you to select functions from a specified function menu windows. For example, if
you want to enter an item for check 1 sale, select the option “CHECK1” from the “CHECK” Menu instead of
pressing the
Each menu can be opened as follows:
CHK
1
key.
• Miscellaneous menu window • Check menu window
MISC
FUNC
CHK
#
19
• Charge menu window • Conversion menu window
CH
#
CONV
#
Selling a PLU no.1 item and finalize through check 1
1.
Press the 1 key.
2.
Press the
CHK
#
key.
• The CHECK menu window will appear.
3.
Select “CHECK1.”
4.
Enter the amount.
20
Item Entries
Single item entries
Department entries
Enter a unit price and press a department key.
If you use a programmed unit price, press a department key only.
When using a programmed unit price
Unit price*
(max. 7digits)
Dept.
*Less than the programmed upper limit amount
NOTE
When those departments for which the unit price has been programmed as zero (0) are entered with the
preset unit price, only the sales quantity is added.
Direct PLU entries (PLU entries)
Follow this procedure:
Direct PLU
PLU menu-based entries (PLU entries and subdepartment entries)
Follow this procedure:
PLU
MENU1
thru
PLU
MENU50
Item selection
from the window
For PLU entries
Unit price
(for subdept. entries)
ENTERENTER
21
PLU number entries (PLU entries and subdepartment entries)
Follow this procedure:
PLU number
PLU/
SUB
PLU entry (indirect)
Unit price*
(max. 7digits)
ENTER
PLU/subdept. entry (indirect)
*Less than the programmed upper limit amount
NOTE
When those PLUs for which the unit price has been programmed as zero (0) are entered, only the sales
quantity is added.
Repeat entries
You can use this function for repetitive entries of the same items.
Multiplication entries
Use this feature when you need to enter two or more of the same items.
This feature helps you when you sell a large quantity of items or need to enter quantities that contain
decimals.
FF method (for quick multiplication of direct PLUs)
Direct PLUQ’ty PLU entry (direct)
• The FF (fast food) method cannot be used for a COUPON-LIKE PLU entry.
Normal method
When you use a programmed
unit price
@
Q’ty Dept.
FOR
Unit price
PLU no.
Direct PLU
PLU/
SUB
PLU
MENU50
PLU/
SUB
PLU no. Unit price
PLU
thru
MENU1
ENTER
ENTER
Unit priceItem selection
• Q’ty: Up to four-digit integer + three-digit decimal
• Unit price: Less than a programmed upper limit
• Q’ty x unit price: Up to seven digits
Dept. entry
PLU entry (indirect)
PLU entry (direct)
Subdept. entry (indirect)
ENTER
PLU/subdept. entry (menu)
22
Box sale entries
This function is used to enter items in “Multiplies-per-box.” This function is realized by using the presetting
of base quantity.
FF method (for speedy entries in the fast food restaurants)
Direct PLUQ’ty PLU entry (direct)
• The FF method cannot be used for a COUPON-LIKE PLU entry.
Normal method
When you use a programmed
unit price
@
Q’ty Dept.
FOR
Unit price
Dept. entry
PLU no.
Direct PLU
PLU/
SUB
PLU entry (indirect)
PLU entry (direct)
PLU
MENU50
PLU/
SUB
PLU no. Unit price
PLU
thru
MENU1
ENTER
ENTER
Unit priceItem selection
Subdept. entry (indirect)
ENTER
PLU/subdept. entry (menu)
• Selling quantity: Up to four-digit integer + three-digit decimal
• Base quantity: (Programmed)
Scale entries
This function is used to sell items by weight, and there are two types of weight entry system available; auto
scale entries and manual scale entries. Auto scale entries is used for normal sale, in which system, the
weight is read automatically from the connected scale (option) and appears in the POS terminal display.
Manual scale entries is only used for refund entries for scale registration. To use this function, contact your
authorized SHARP dealer.
Auto scale entries
OPEN
TARE
When you use a
programmed tare no.
NOTE
Depression of the
Tare
weight
When you use a
base wt. programmed
for PLU no.
SCALE
SCALE
key is not required when the PLU has preset for SCALE “compulsory”.
Base wt.Tare table number
Direct PLU
23
Normal method
Tare
OPEN
TARE
weight
When you use a
programmed tare no.
When base wt. is 1 LB
(or 1 KG)
When you use a
base wt. programmed
for PLU no.
SCALE
Base wt.Tare table number
• Tare weight: Up to 5 digits (integer + decimal)
• Net weight: Up to 5 digits (integer + decimal)
• Base weight: Up to 2 digits (integer)
• Tare number: 1 to 9
Manual scale entries
When you use a programmed
unit price
Unit price
per base wt.
FOR
Unit price
per base wt.
@
PLU no.
Direct PLU
PLU no.
PLU
thru
MENU1
Dept.
Dept.
PLU/
SUB
Unit price
PLU/
SUB
per base wt.
PLU
Item selection Unit price
MENU50
ENTER
PLU/
SUB
ENTER
FF method
When you use a
base wt. programmed
SCALE
for PLU no.
Base wt.
Net weight
RFND
Normal method
When base wt. is 1 LB
(or 1 KG)
When you use a
base wt. programmed
for PLU no.
@
Net weight
RFND
SCALE
Base wt.
FOR
• Net weight: Up to 5 digits (integer + decimal)
• Base weight: Up to 2 digits (integer)
Direct PLU
When you use a programmed
unit price
Unit price
per base wt.
Unit price
per base wt.
PLU no.
Direct PLU
PLU no.
PLU
thru
MENU1
PLU
MENU50
Dept.
Dept.
PLU/
SUB
PLU/
SUB
Item selection
Unit price
per base wt.
ENTER
PLU/
SUB
Unit price
ENTER
NOTE
The net weight is automatically calculated using the programmed tare number.
The scale platter must be empty and at a zero weight.
24
NOTE
•
The POS terminal can be programmed with up to nine tare tables and allows different tares to be
assigned to them.
•
When the
SCALE
key is pressed, the net weight is automatically read from the connected scale (option) and
appears in the POS terminal display.
•
When the PLU is programmed for “Compulsory scale entry,” it is not necessary to press the
•
To issue a receipt which shows only a tare weight, press
CA/AT
.
OPEN
, enter a tare weight, then press
TARE
SCALE
key.
SCALE
and
Special Entries for PLUs
Mix-and-match function
This function is convenient for matching several PLU items and selling them in a lump (e.g. bundle sale,
multi-packed sale, etc.). The base q’ty and unit price are assigned to a mix-and-match table. All items that
are programmed into the same table are treated as if they belong to one group.
Link PLU entries
Operation is the same as that for normal PLU entries. When a link PLU is entered, the linked PLU’s amount
is included and the linked PLU’s label is printed automatically. Only the 1st-ranking PLU is affected by the
tax shift keys (
ranking PLU.
TAX1
SHIFT
TAX2
TAX3
,
,
SHIFT
SHIFT
and
TAX4
keys). The percent calculation is ellgible only for the amount of the 1st-
SHIFT
Combo meal entries
Operation is the same as that for normal PLU entries.
When a combo meal is entered with the Combo key, the labels of those PLUs linked to the Combo key are
printed automatically. The sum of all adjusted prices (of those PLUs linked to the Combo key) becomes the
“combo meal” price that is registered.
NOTE
When combo meal is registered, q’ty totalizer of the combo key and amount totalizer of each
PLU are updated.
25
PLU level shift (for direct PLUs)
This shift can add to the number of direct PLUs on your POS terminal without adding additional direct PLU
keys. You can use direct PLUs in ten levels by utilizing the PLU level shift keys
Level key shifts the PLU level from the other nine to the required level. (The normal level is the level 1.)
You must program your machine in the PGM mode to select one of the two PLU level shift modes —
automatic return mode* or lock shift mode** — and decide whether to allow PLU level shift in both the REG
and MGR modes or in the MGR mode only.
* The automatic return mode automatically shifts the PLU level back to the level programmed after
pressing a direct PLU key or finalizing each transaction.
** The lock shift mode holds the current PLU level until a PLU level shift key is pressed.
Automatic return mode (for PLU levels)
If your terminal has been programmed for PLU level in the automatic return mode, press a desired PLU
level shift key before a numeric entry.
LEVEL
1
thru
LEVEL
10
.
(Returning every item entry)
LEVEL
1
LEVEL
10
Numeric entry
@
(Q’ty, )
FOR
Direct PLU Level programmed
(Returning every transaction)
LEVEL
1
LEVEL
10
Numeric entry
@
(Q’ty, )
FOR
Direct PLU (Finalization)
NOTE
@
When you use the FF method, you need not press the
key on numeric entry.
FOR
Lock shift mode (for PLU levels)
If your terminal has been programmed for PLU level in the lock shift mode, press a desired PLU level shift key
before a numeric entry.
LEVEL
1
LEVEL
10
Numeric entry
@
(Q’ty, )
FOR
Direct PLU Stay in the current level
NOTE
•
When you use the FF method, you need not press the
26
@
key for multiplication entries.
FOR
PLU price level shift
NOTE
To use this function, please contact your authorized SHARP dealer.
Five different price levels can be programmed for each PLU.
The price levels can be changed for PLU registrations.
These keys have the following functions:
SHIFT
: Shifts the PLU price level from level 2, 3, 4, or 5 to level 1 (base level).
1
SHIFT
: Shifts the PLU price level from level 1, 3, 4, or 5 to level 2. When you press this key, the price level
2
shift indicator will turn to “P2.”
SHIFT
: Shifts the PLU price level from level 1, 2, 4, or 5 to level 3. When you press this key, the price level
3
shift indicator will turn to “P3.”
SHIFT
: Shifts the PLU price level from level 1, 2, 3 or 5 to level 4. When you press this key, the price level
4
shift indicator will turn to “P4.”
SHIFT
: Shifts the PLU price level from level 1, 2, 3 or 4 to level 5. When you press this key, the price level
5
shift indicator will turn to “P5.”
* The automatic return mode automatically shifts the PLU price level back to level 1 after a PLU entry. You
can select whether the PLU price level should return each time you enter one item or each time you
finalize one transaction.
** The lock shift mode holds the current PLU price level until pressing a price level shift key.
Automatic return mode (for price shifts)
If your terminal has been programmed for PLU price level in the automatic return mode, press a desired
price level shift key before a numeric entry.
(each item)
(each transaction)
SHIFT
1
SHIFT
5
SHIFT
2
SHIFT
5
Numeric entry
@
(Q’ty, , etc.)
FOR
Numeric entry
@
(Q’ty, , etc.)
FOR
PLU no.
PLU/
SUB
Direct PLU
PLU no. [Payment]
PLU/
SUB
Direct PLU
Return to
price level 1
NOTE
@
When you use the FF method, you need not press the
key on numeric entry.
FOR
Lock shift mode (for price shifts)
If your terminal has been programmed for PLU price level in the lock shift mode, press a desired price level
shift key before a numeric entry.
To shift the price level of another PLU
SHIFT
1
SHIFT
5
Numeric entry
@
(Q’ty, , etc.)
FOR
PLU no.
Direct PLU
NOTE
•
If you select the automatic return mode, it is not necessary to use the
select the lock shift mode, it is necessary to use the
•
When you use the FF method, you need not press the
SHIFT
key.
1
@
key on numeric entry.
FOR
PLU/
SUB
SHIFT
key on the keyboard. If you
1
Stay in the current
price level
27
Condiment entries
RP
ROUND
Your terminal may be programmed for prompting condiment and preparatory instructions for a menu-item
PLU.
Example:
When you enter a menu-item PLU, a prompting message such as “HOWCOOK?” and a list of the “Following
PLUs” will appear. You must specify one of the “Following PLUs” such as “without mustard” to meet a
special order of the guest. In an example of the condiment table shown below, it is assumed that the
condiment table no.1 is assigned to PLU number 21 (programmed text “STEAK”) and table no. 4 is assigned
to table no. 1 as the next table no. When you enter the PLU number 21, the message “HOWCOOK?” will
appear to prompt you to specify one of “RARE,” “MED.RARE,” and “WELLDONE.” If the guest chooses
“RARE,” select it from the list. Then the next message “POTATO?” will appear to prompt you to specify one
of “P.CHIPS,” “MASHED.P,” and “BAKED.P.” If the guest chooses mashed potato, select it. Then press the
CA/AT
key to end this entry.
Here is an example of how to perform a condiment entry when your condiment table is as shown below.
Table number
1
4
Menu-item
PLUs
NOTE
•
Your POS terminal will continue to operate for the condiment entry until you finish the entire condiment
(HOWCOOK? 0.00) (RARE 0.00) (MED.RARE 0.00) (WELLDONE 0.00)
PLU numbers for condiment entry (programmed text, price) Next table no.
22 23 25 27
31 33 37 38
(POTATO? 0.00) (P. CHIPS 0.60) (MASHED.P 0.60) (BAKED.P 0.50)
First PLU Following PLUs
4
––––––––
entry programmed for the PLU. During the condiment entry, if you enter a normal PLU, which is not in the
condiment table, an error message will appear.
•
When REPEAT TIMES of the condiment table is programmed for example, of 2 thru 9, its table shows
repeatedly until accomplishment of a programmed times, then the next table will show.
•
When the
•
When the
C
key is pressed, the entry skips to the next table which is programmed.
NEXT
CANCEL
key is pressed, its condiment entry is canceled in the programmed mode (REG/MGR or
MGR).
•
When you enter a PLU priced at “0.00,” only the text will be printed on the receipt.
•
No multiplication entry is possible for condiment entries.
•
No refund entry is possible for condiment entries. When you perform a refund entry with a menu-item
PLU, the “First PLU” and the “Following PLUs” assigned to the menu-item PLU are automatically
registered as a refund entry.
•
You may omit the compulsory condiment entry by pressing the
CANCEL
key. (Please consult your dealer for
more details.)
•
The cursor void entry is allowed for those PLUs that are entered as condiments (menu and condiment).
Repeat round entries
This function can be used for reorder entries for PLU items (single PLU item and condiment PLU) simply by
depressing the
At the first depression of the
subjected for reordered items, and at the second depression of the
after previous depression of the
NOTE
When the
entries are voided.
28
RP
key. To use this function, PLU must be preset as “yes” for repeat entries.
ROUND
VOID
key is pressed just after the depression of the
RP
key, those items that were previously registered in a transaction are
ROUND
RP
including the items of first reordered items.
ROUND
RP
key, those items that are registered
ROUND
key, all items subjected to repeat round
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