Sharp ERA750 User Manual

POS TERMINAL

MODEL

ER-A750

INTER-REGISTER COMMUNICATION SYSTEM

INSTRUCTION MANUAL

TABLE OF CONTENTS

Introduction ......................................................................................................................... 3

IRC Programming................................................................................................................ 4

1. Setting machine numbers — master and satellite.......................................................... 4

2. Setting terminal numbers (IRC machine numbers) — master and satellite................... 5

3. Creating/updating the master list — master................................................................... 6

(1) Creating the master list (subwindow program)......................................................... 6

(2) Deleting a machine from the master list (subwindow program)................................ 7

4. Specifying the terminal to serve as a backup master — master.................................... 8

5. Specifying whether to enable or disable the system retry function

when a transmission error occurs — master and satellite ............................................. 9

6. Specifying whether to enable or disable the entry function

when the T-LOG buffer becomes full — master and satellite ........................................ 10

7. Reading the contents of IRC programming — master and satellite............................... 11

8. Downloading the contents of the IRC programming to satellites — master................... 13

(1) Initial downloading.................................................................................................... 13

(2) Maintenance downloading........................................................................................ 14

9. Programming for the remote printer............................................................................... 17

(1) Assigning remote printer numbers to remote printers — master and satellite.......... 17

(2) Specifying whether to enable or disable the function for

data transmission to the romote printer — master and satellite............................... 18

(3)

Selecting the receipt type (additional or single/double type) — master and satellite

(4) Assigning the second remote printer number to each remote printer

— master and satellite.............................................................................................. 19

(5) Naming the remote printer — master and satellite................................................... 19

(6) Specifying the format of printing — master and satellite .......................................... 20

10. Reading the contents of the remote printer programming — master and satellite......... 21

11. Downloading the contents of the remote printer programming to satellite — master .... 22

12. Programming for the drink dispenser sales function (option)......................................... 23

(1) Choosing whether to set the local on-line or off-line mode

for the drink dispenser.............................................................................................. 23

(2) Notes on the programming for the drink dispenser(s) in the IRC system................. 24

13. Reading the contents of the programming for the drink dispenser

sales function (PGM2 mode).......................................................................................... 25

...... 18

Page

Inline Operation ................................................................................................................... 26

1. Message display ............................................................................................................ 26

(1) The message displayed during inline operation ....................................................... 26

(2) Error messages ........................................................................................................ 27

2. Open store operation (PGM2 mode) — master and satellite......................................... 28

3. Close store operation (PGM2 mode) — master and satellite......................................... 29

4. Sign-on operation (clerk assignment) ............................................................................ 30

5. Sign-off operation (cancellation of clerk assignment) .................................................... 31

6. Clerk system ..................................................................................................................32

7. Clerk sign-on report........................................................................................................ 33

8. Look-up and updating of the GLU/PBLU file.................................................................. 34

9. Drive-through function.................................................................................................... 35

10. T-Log polling .................................................................................................................. 36

11. Communication with a remote printer (option)............................................................... 37

12. Rerouting receipt/journal print data................................................................................ 38

Consolidated and Individual Reports................................................................................... 39

1. Operating modes............................................................................................................ 39

2. Job code......................................................................................................................... 39

3. Consolidated reports — master/back-up master............................................................ 40

(1) Report generation procedure.................................................................................... 40

(2) List of consolidated reports (SYSTEM READING/RESETTING) ............................. 41

4. Individual reports — master/back-up master/satellite.................................................... 44

(1) Report generation procedure.................................................................................... 44

(2) List of individual reports (READING/RESETTING) .................................................. 45

5. Clerk report .................................................................................................................... 48

6. Reports that can be generated when the Compulsory Cash/Cheque Declaration

(CCD) function is enabled.............................................................................................. 50

7. Reset clear operation (X1/Z1 and X2/Z2 modes) — master.......................................... 52

System Back-Up.................................................................................................................. 54

1. How the IRC back-up system works.............................................................................. 54

2. Master declaration — when the master or back-up master breaks down...................... 55

(1) When the master breaks down — Master declaration at the back-up master.......... 55

(2) When the back-up master breaks down — Master declaration at the master.......... 57

3. Recovery declaration

— when the master or back-up master recovers from breakdown ................................ 58

(1) When the master recovers from a breakdown

— Recovery declaration at the back-up master ....................................................... 58

(2) When the back-up master recovers from a breakdown

— Recovery declaration at the master..................................................................... 60

Error Recovery..................................................................................................................... 61

1. Manual clear operation................................................................................................... 61

(1) Manual clearing of the sign-on state — master........................................................ 61

(2) Manual clearing of the GLU/PBLU data in use — master ........................................ 62

(3) Manual clearing of the drive through data in use — master..................................... 62

(4) Manual clearing of the department/transaction memory — master and satellite...... 62

(5) Manual clearing of the clerk sales data memory — master and satellite ................. 62

(6) Manual clearing of the hourly sales data memory — master and satellite ............... 63

(7) Manual clearing of the daily net sales data memory — master and satellite............ 63

(8) Manual clearing of the T-LOG buffer — master satellite .......................................... 63

2. System retry function ..................................................................................................... 64

Basic Specifications............................................................................................................. 66

Handling the Remote Printer ............................................................................................... 67

Sharp Retail Network

Master Satellite Satellite Remote Printer

(max. 9 remote printers)

Max. 15 satellites/remote printers

Introduction

The ER-A750 inter-register communication (IRC) system consists of one master machine and up to 15 satellite machines/remote printers (max. 9 remote printers) which are all interconnected by the Sharp Retail Network (SRN) to provide data transmission among them. This system allows the manager to exercise centralized control over the satellites through the master.

• One of the satellites may be used as a back-up master.

IRC Programming

First, turn on the machines in the IRC system and put them in the PGM2 mode. The programming procedures for both the master and satellites will be explained below.

1. Setting the machine numbers – master and satellite

It is necessary to assign machine numbers to the master and satellites before the IRC programming.

Select “PGM2 MODE” from the mode selection window and press the key to enter the PGM2 mode.

ENTER

Select “SETTING” and press the key.

Select “REGISTER” and press the key. The REGISTER window will open. Select “MACHINE#” from the REGISTER window and press the key.

Enter a machine number and press the key. Machine number: up to 6 digits (0–999999)

ENTER

Repeat steps 1 to 4 for all machines in the IRC system.

NOTE

In an IRC network, each machine number must be unique. Do not use the same number for more than one machine.

NOTE

ENTER

2. Setting the terminal numbers (IRC machine numbers) – master and satellite

Enter the PGM2 mode.

Select “INLINE SETTING” and press the key.

Enter a terminal number (0–254) and press the key.

(For programming for BMA MACHINE No., SYSTEM RETRY and T-LOG FULL, see pages 8–10.)

Repeat steps 1 to 3 for all machines in the IRC system.

• Terminal numbers must be assigned to the master and each satellite in the IRC system. (For setting the master’s terminal number, see the next paragraph.)

• If an inline network contains two or more machines with the same terminal number, inline communications will not be achieved correctly. Each terminal number must be unique.

• The terminal number should be within the range from 1 to 254.

• If the terminal number “000” is programmed for a machine, it is put in the OFF LINE mode and cannot take part in inline communications.

ENTER

3. Creating/updating the master list – master

(1) Creating the master list (subwindow program)

Enter the PGM2 mode.

Select “INLINE SETTING” and press the key.

Enter a terminal number (0–254) for the master, carry out the programming for other INLINE SETTING items and press the key. The subwindow for the creation of the master list will open.

(For programming for BMA MACHINE No., SYSTEM RETRY and T-LOG FULL, see pages 8–10.)

Enter the terminal number (1–254) and press the key. The subwindow for machine number entry will open.

Enter the machine number (1–999999) of a machine in the IRC system and press the key.

Repeat steps 4 to 5 for all machines in the IRC system. Press the key to complete the master list.

• The terminal numbers and machine numbers of the master and satellites must be entered into

NOTE

DELTLENTER

ENTER

NOTE

the master list for inline communications.

• The terminal numbers and machine numbers of up to 16 machines (one master and 15 satellites) can be entered into the master list.

• The terminal number should be within the range from 1 to 254 and the machine number from 1 to 999999.

• No satellite can perform inline communications unless its terminal and machine numbers are present in the master list.

• If a machine number which already exists in the master list is entered, a lock error will occur even when the corresponding terminal number does not exist in the list.

(2) Deleting a machine from the master list (subwindow program)

To delete a terminal number from the master list, proceed as follows:

1. Select “PGM2 MODE” from the mode selection window and press the key to enter the PGM2 mode.

2. Select “INLINE SETTING” and press the key. The INLINE SETTING window will open.

3. Press the key. The subwindow for the master list will open.

4. Enter the terminal no. to be deleted and press the key.

5. The machine will ask you as follows: “ARE YOU SURE?” If you are sure to delete it, select “YES”. If not, select “NO”.

• You can delete any of the terminal numbers that are in the master list.

NOTE

ENTER

Specifying the terminal to serve as a back-up master –master

You can assign one satellite to the function of a back-up master. If the master fails during guest check operation, the assigned terminal will perform the master’s function. A machine number within the range from 1 to 999999 can be entered. If zero is entered, there will be no back-up master in the IRC system. This job can be done in the INLINE SETTING window of the master. The default setting is 0 (no back-up master).

Enter the PGM2 mode.

Select “INLINE SETTING” and press the key.

The INLINE SETTING window will open.

Move the cursor to the “BMA MACHINE NO.” line. Then enter the machine number of the terminal to serve as a back-up master and press the key.

The DECLARATION functions in the PGM2 mode enable the back-up master or the master to declare to be the master when the master or back-up master breaks down, and inform satellites of the master’s or back-up master’s recovery. For details of these functions, see “Master declaration” and “Recovery declaration” on pages 55–60.

NOTE

ENTER•ENTER

Specifying whether to enable or disable the system retry function when a transmission error occurs – master and satellite

You can specify whether the system retry function is disabled or enabled if the communication between machines does not end successfully.

Enter the PGM2 mode.

Select “INLINE SETTING” and press the key.

The INLINE SETTING window will open.

Move the cursor to the “SYSTEM RETRY” line. Select “DISABLE” or “ENABLE” with the key (toggle key) and press the key.

• If the system retry function is enabled, a transmission job with which an error has occurred is not finalized immediately, but the master waits for selection of one of the three commands (RETRY, ABORT and IGNORE) through the keyboard or menu. Then the master retries access to the satellite that has caused the transmission error or terminates the access as a successful or unsuccessful transmission depending on the selection made.

• If the function is disabled, the job is terminated immediately.

• For further information, see “System retry function” on pages 64–65.

• The default setting is “ENABLE”

NOTE

ENTER•ENTER

6. Specifying whether to enable or disable the entry function when the T-LOG buffer is full – master and satellite

You can specify whether the entry function of a satellite is disabled (LOCK UP) or enabled (CONTINUE) when the T-LOG buffer is full. If it is disabled, an error message will be displayed when you try any entry in the REG/MGR mode at the satellite. If it is enabled, you can continue entries but cannot save the entered data. Even if data is entered after the T-LOG buffer becomes full, the data saved in the file will not be erased.

Enter the PGM2 mode.

Select “INLINE SETTING” and press the key.

The INLINE SETTING window will open.

Move the cursor to the “T-LOG FULL” line.

Select “CONTINUE” or “LOCK UP” with the key

(toggle key) and press the key.

• The T-LOG buffer is provided in each satellite to store the data to be transmitted to the master by T-LOG polling. The data is automatically transmitted to the master in the open store state. For more information about T-LOG polling, see “T-LOG polling” on page 36.

• When the entry function is disabled, “LOCK UP” will be printed on the receipt.

• When the entry function is enabled, “CONTINUE” will be printed on the receipt.

• The default setting is “CONTINUE”.

ENTER

Reading the contents of the IRC programming – master and satellite

Enter the PGM2 mode.

Select “INLINE READING” and press the key.

The INLINE READING window will open.

Select “INLINE PRESET” and press the key.

Select “DISPLAY” or “REPORT PRINTER” and press

the key.

• You can also read the same contents of the IRC programming on the display screen.

I NL I NE PRESET

T–NO.

001

SYSTE

RETRY ENABLE

T–LOG FULL CONTINUE

∗PGM2∗ ∗PGM2∗

I NL I NE PRESET

T–NO. 001

ASTER LIST T–NO. 001 002 003 004 005

–NO. 000001# 000002# 000003# 000004# 000005#

BACK UP

ASTER T–NO. 002

–NO.

000002#

SYSTE

RETRY ENABLE

T–LOG FULL CONTINUE

Terminal number of the master

Terminal number of the satellite

System retry function (enable/disable)

The state of the satellite when the T-LOG buffer becomes full (continue/lock up)

SamplePrint (master) SamplePrint (satellite)

List of the machines involved in the IRC system (terminal no./machine no.)

Back-up master (terminal no./machine no.)

System retry function (enable/disable)

The state of the master when the T-LOG buffer becomes full (continue/lock up)

•

NOTE

ENTER

8. Downloading the contents of the IRC programming to satellites – master

When you have completed the IRC programming, distribute the IRC preset data from the master to all satellites in the IRC system.

(1) Initial downloading

For initial setup of the IRC system, use this downloading method. The preset data in the master is downloaded to each satellite, when the existing preset data in the satellite is cleared.

Enter the PGM2 mode.

Select “INITIAL D/L” and press the key.

The INITIAL D/L window will open.

In order to distribute all preset data files in the master

to satellites, select “ALL PGM” and press the key.

In order to distribute an individual preset data file,

select the corresponding item and press the key.

If needed, enter the code range.

If you wish to download the IRC programming data to all satellites, select “ALL” and press the key. If you wish to download the data to certain satellite(s), select “MACHINE SELECT” and press the key. In this case, the MACHINE SELECT window will open. Move the cursor to the desired machine number and select “YES”.

• Check the contents of the programming of all the satellites in the IRC system that have received the preset data.

• If you want to download by entering a job code, enter a job code listed in the table on page 15 and press the key and the key in the PGM2 mode window.

(2) Maintenance downloading

ENTER

To update preset data for the IRC system, use this downloading method. The preset data in the master is downloaded to each satellite without clearing the existing preset data.

Enter the PGM2 mode.

Select “MAINTENANCE D/L” and press the key.

The MAINTENANCE D/L window will open.

Select a preset data item for maintenance and press the key. If needed, enter the code range.

WARNING: Avoid downloading data while a REG/MGR-mode entry is made at the

satellite.

List of downloading jobs (PGM2 mode)

NOTE

Menu INITIAL D/L 4100 DEPT Department preset data Preset data copying with clearing

MAINTENANCE D/L

Job code

4119 DIRECT KEY

4200 PLU PLU/Link PLU/Set PLU Preset data copying with clearing

4220 LINK PLU LINK PLU preset data Preset data copying with clearing 4221 SET PLU Set PLU preset data Preset data copying with clearing 4223 CONDIMENT 4225 PROMOTION Promotion preset data Preset data copying with clearing 4226 RECIPE Recipe preset data Preset data copying with clearing 4227 INGREDIENT Ingredient preset data Preset data copying with clearing 4300 TRANSACTION Transaction preset data Preset data copying with clearing 4400 CLERK Clerk preset data Preset data copying with clearing 4450 MANAGER Manager preset data Preset data copying with clearing 4600 OPTION Other preset data Preset data copying with clearing 4610 DATE/TIME Date, time Preset data copying with clearing 4614 LOGO Message preset data Preset data copying with clearing 4700 TAX Tax preset data Preset data copying with clearing 4800 ONLINE PRESET Online preset data Preset data copying with clearing 4900 INLINE PRESET Inline preset data Preset data copying with clearing 4950 KP PRESET Remote printer preset Preset data copying with clearing

4999 ALL PGM All PGM-mode preset Downloading of Job #4100 to 4950

5100 DEPT Department preset data Only preset data copying 5110 DEPT PRICE Department price preset Only preset data copying

5200 PLU PLU/Link PLU/Set PLU Only preset data copying

5210 PLU PRICE PLU price preset data Only preset data copying 5220 LINK PLU Link PLU preset data Only preset data copying 5221 SET PLU Set PLU preset data Only preset data copying 5223 CONDIMENT 5225 PROMOTION Promotion preset data Only preset data copying 5226 RECIPE Recipe preset data Only preset data copying 5227 INGREDIENT Ingredient preset data Only preset data copying 5300 TRANSACTION Transaction preset data Only preset data copying

Item Description Note

Dept./PLU key preset data for direct depts./PLUs

preset data

Condiment PLU preset data

data

data is performed collectively.

data

preset data

Condiment PLU preset data

Preset data copying with clearing

Only preset data copying

• The PLU/Link PLU/Set PLU file (INITIAL D/L and MAINTENANCE D/L) does not include stock data.

• The PLU/Link PLU/Set PLU file (INITIAL D/L and MAINTENANCE D/L) includes LINK PLU and SET PLU preset data.

• The TRANSACTION file includes the following data: Function programming, Media programming

• The OPTION file includes the following data: Optional feature preset, stacked report, auto key, GLU code range, Job location table, Department shift, and Happy hour.

• The LOGO file includes the following data: Logo text, slip text, department group text, PLU group text, free text, currency descriptor and payee name.

ENTER

9. Programming for the remote printer

For connection of remote printers to the SRN, be sure to consult your dealer.

(1) Assigning remote printer numbers to the remote printers – master and

satellite

With the following procedure, you can do programming for the remote printers connected to the SRN.

Enter the PGM2 mode.

Select “KP SETTING” and press the key. The KP

SETTING window will open.

Select the remote printer number to be programmed.

Carry out the programming for the remote printer. (See the following pages for programming for individual remote printer items.)

(2) Specifying whether to enable or disable the function for data

NOTE

•

NOTE

•

transmission to the remote printer – master and satellite

If a remote printer is disconnected from the IRC system or any other problem occurs in it, you can disable your machine to stop data transmission to the remote printer. This prevents any error message from appearing on the machine display each time an entry to be transmitted to that printer is made.

With the cursor on the “TRANSMISSION” line, select either “DISABLE” or “ENABLE” with the key (toggle key).

Default setting: ENABLE

(3) Selecting the receipt type (additional or single/double type) – master

and satellite

Two receipt types are available for the remote printer: additional and single/double. You can select either type with the following procedure. (For the information on the receipt type, see the ER-A750 Instruction Manual.)

With the cursor on the “KP TYPE” line, select either “ADDITION” (additional type) or “S/D” (single/double type) with the key (toggle key).

Default setting: ADDITION

(4) Assigning the second remote printer number to each remote printer –

ENTER

NOTE

master and satellite

With following procedure, you can assign a second remote printer to which data should be output when the first remote printer encounters an error during transmission of that data. This assignment is made to prepare for remote printer disconnection due to printer breakdown or other reason.

Move the cursor to the “SECOND KP” line and enter

the second remote printer number.

Default setting: 0 (no second remote printer)

(5) Naming the remote printer – master and satellite

The programmed name will be printed, together with other data on the remote printer. This enables exact identification of the printout if the remote printer fails. After the KP SETTING window appears, proceed as follows:

Move the cursor to the “NAME” line and enter a desired name for the remote printer.

To proceed to the step for programming for the remote printer and chit format, press the key with the cursor on the “NAME” line. To finish the programming for the remote printer, press the key.

(6) Specifying the format of printing – master and satellite

ENTER

•

ENTER

With the following procedure, you can specify what items to be printed on the remote printer as well as on chits.

Move the cursor to the last (“NAME”) line of the KP setting window and press the key. The KP/CHIT FORMAT window will open.

Move the cursor to the following printing format items and select PRINT or SKIP with the key (toggle key).

Free text: PRINT/SKIP PLU/department code: PRINT/SKIP Unit price: PRINT/SKIP Amount : PRINT/SKIP

The default setting of all items is SKIP.

To finish the programming for the remote printer, press the key with the KP/CHIT FORMAT window open, or press the key with the cursor on the last (“AMOUNT”) line.

ENTER

10. Reading the contents of the remote printer programming –

1 KI TCHEN PRT1 ADDI TION KP–2

6 KITCHEN PRT2 ADDI TION KP–0

KP/CHI T FOR

AT 1111

KP no. Name of the remote printer Data transmission: OK/NO KP receipt type: ADDITION or

S/D (single/double) type Second remote printer no.

KP/chit print format: 0 (print) or 1 (skip)

Sample Print (master)

∗PGM2∗

KP PRESE T

master and satellite

Enter the PGM2 mode.

Select “KP READING” and press the key.

Select “DISPLAY” or “REPORT PRINTER” and press

the key.

NOTE

ENTER

11. Downloading the contents of the remote printer programming to satellites – master

When you have completed the remote printer programming, distribute the preset data from the master to all satellites in the IRC system.

Enter the PGM2 mode.

Select “INITIAL D/L” and press the key.

The INITIAL D/L window will open. Select “KP

PRESET” and press the key.

If you wish to download the KP PRESET data to all satellites, select “ALL” and press the key. If you wish to download the data to certain satellite(s), select “MACHINE SELECT” and press the key. In this case, the MACHINE SELECT window will open. Move the cursor to the desired machine number and select “YES”.

Check if all the satellites in the IRC system have received the preset data for the remote printer.

ENTER

12.

Programming for the drink dispenser sales function (option)

(1) Choosing whether to set the local on-line or off-line mode for the drink

dispenser

If a trouble occurs in the IRC system, it is impossible to control the on-line/off-line mode choice for a drink dispenser. In this case, the on-line/off-line mode choice for the drink dispenser can be controlled not through the IRC system but locally at each machine.

This local on-line/off-line mode choice is valid only for the drink dispenser whose number was specified and distributed via the SRN. This job can only specify a drink dispenser connected to another machine, while it cannot specify the drink dispenser directly connected to the machine at which this programming is being carried out.

Enter the PGM2 mode.

Select “DD SETTING” and press the key.

Move the cursor to “LOCAL DD” and press the

key.

With the cursor at the desired drink dispenser number,

select ON-LINE or OFF-LINE and press the key.

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