Sharp ERA750 User Manual

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Page 1

POS TERMINAL

MODEL

ER-A750

INTER-REGISTER COMMUNICATION SYSTEM

INSTRUCTION MANUAL

Page 2

TABLE OF CONTENTS

Introduction ......................................................................................................................... 3

IRC Programming................................................................................................................ 4

1. Setting machine numbers — master and satellite.......................................................... 4

2. Setting terminal numbers (IRC machine numbers) — master and satellite................... 5

3. Creating/updating the master list — master................................................................... 6

(1) Creating the master list (subwindow program)......................................................... 6

(2) Deleting a machine from the master list (subwindow program)................................ 7

4. Specifying the terminal to serve as a backup master — master.................................... 8

5. Specifying whether to enable or disable the system retry function

when a transmission error occurs — master and satellite ............................................. 9

6. Specifying whether to enable or disable the entry function

when the T-LOG buffer becomes full — master and satellite ........................................ 10

7. Reading the contents of IRC programming — master and satellite............................... 11

8. Downloading the contents of the IRC programming to satellites — master................... 13

(1) Initial downloading.................................................................................................... 13

(2) Maintenance downloading........................................................................................ 14

9. Programming for the remote printer............................................................................... 17

(1) Assigning remote printer numbers to remote printers — master and satellite.......... 17

(2) Specifying whether to enable or disable the function for

data transmission to the romote printer — master and satellite............................... 18

(3)

Selecting the receipt type (additional or single/double type) — master and satellite

(4) Assigning the second remote printer number to each remote printer

— master and satellite.............................................................................................. 19

(5) Naming the remote printer — master and satellite................................................... 19

(6) Specifying the format of printing — master and satellite .......................................... 20

10. Reading the contents of the remote printer programming — master and satellite......... 21

11. Downloading the contents of the remote printer programming to satellite — master .... 22

12. Programming for the drink dispenser sales function (option)......................................... 23

(1) Choosing whether to set the local on-line or off-line mode

for the drink dispenser.............................................................................................. 23

(2) Notes on the programming for the drink dispenser(s) in the IRC system................. 24

13. Reading the contents of the programming for the drink dispenser

sales function (PGM2 mode).......................................................................................... 25

...... 18

Page

Inline Operation ................................................................................................................... 26

1. Message display ............................................................................................................ 26

(1) The message displayed during inline operation ....................................................... 26

(2) Error messages ........................................................................................................ 27

2. Open store operation (PGM2 mode) — master and satellite......................................... 28

3. Close store operation (PGM2 mode) — master and satellite......................................... 29

4. Sign-on operation (clerk assignment) ............................................................................ 30

5. Sign-off operation (cancellation of clerk assignment) .................................................... 31

6. Clerk system ..................................................................................................................32

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7. Clerk sign-on report........................................................................................................ 33

8. Look-up and updating of the GLU/PBLU file.................................................................. 34

9. Drive-through function.................................................................................................... 35

10. T-Log polling .................................................................................................................. 36

11. Communication with a remote printer (option)............................................................... 37

12. Rerouting receipt/journal print data................................................................................ 38

Consolidated and Individual Reports................................................................................... 39

1. Operating modes............................................................................................................ 39

2. Job code......................................................................................................................... 39

3. Consolidated reports — master/back-up master............................................................ 40

(1) Report generation procedure.................................................................................... 40

(2) List of consolidated reports (SYSTEM READING/RESETTING) ............................. 41

4. Individual reports — master/back-up master/satellite.................................................... 44

(1) Report generation procedure.................................................................................... 44

(2) List of individual reports (READING/RESETTING) .................................................. 45

5. Clerk report .................................................................................................................... 48

6. Reports that can be generated when the Compulsory Cash/Cheque Declaration

(CCD) function is enabled.............................................................................................. 50

7. Reset clear operation (X1/Z1 and X2/Z2 modes) — master.......................................... 52

System Back-Up.................................................................................................................. 54

1. How the IRC back-up system works.............................................................................. 54

2. Master declaration — when the master or back-up master breaks down...................... 55

(1) When the master breaks down — Master declaration at the back-up master.......... 55

(2) When the back-up master breaks down — Master declaration at the master.......... 57

3. Recovery declaration

— when the master or back-up master recovers from breakdown ................................ 58

(1) When the master recovers from a breakdown

— Recovery declaration at the back-up master ....................................................... 58

(2) When the back-up master recovers from a breakdown

— Recovery declaration at the master..................................................................... 60

Error Recovery..................................................................................................................... 61

1. Manual clear operation................................................................................................... 61

(1) Manual clearing of the sign-on state — master........................................................ 61

(2) Manual clearing of the GLU/PBLU data in use — master ........................................ 62

(3) Manual clearing of the drive through data in use — master..................................... 62

(4) Manual clearing of the department/transaction memory — master and satellite...... 62

(5) Manual clearing of the clerk sales data memory — master and satellite ................. 62

(6) Manual clearing of the hourly sales data memory — master and satellite ............... 63

(7) Manual clearing of the daily net sales data memory — master and satellite............ 63

(8) Manual clearing of the T-LOG buffer — master satellite .......................................... 63

2. System retry function ..................................................................................................... 64

Basic Specifications............................................................................................................. 66

Handling the Remote Printer ............................................................................................... 67

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Sharp Retail Network

Master Satellite Satellite Remote Printer

(max. 9 remote printers)

Max. 15 satellites/remote printers

Introduction

The ER-A750 inter-register communication (IRC) system consists of one master machine and up to 15 satellite machines/remote printers (max. 9 remote printers) which are all interconnected by the Sharp Retail Network (SRN) to provide data transmission among them. This system allows the manager to exercise centralized control over the satellites through the master.

• One of the satellites may be used as a back-up master.

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IRC Programming

First, turn on the machines in the IRC system and put them in the PGM2 mode. The programming procedures for both the master and satellites will be explained below.

1. Setting the machine numbers – master and satellite

It is necessary to assign machine numbers to the master and satellites before the IRC programming.

Select “PGM2 MODE” from the mode selection window and press the key to enter the PGM2 mode.

ENTER

Select “SETTING” and press the key.

Select “REGISTER” and press the key. The REGISTER window will open. Select “MACHINE#” from the REGISTER window and press the key.

Enter a machine number and press the key. Machine number: up to 6 digits (0–999999)

ENTER

Repeat steps 1 to 4 for all machines in the IRC system.

NOTE

In an IRC network, each machine number must be unique. Do not use the same number for more than one machine.

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NOTE

ENTER

2. Setting the terminal numbers (IRC machine numbers) – master and satellite

Enter the PGM2 mode.

Select “INLINE SETTING” and press the key.

Enter a terminal number (0–254) and press the key.

(For programming for BMA MACHINE No., SYSTEM RETRY and T-LOG FULL, see pages 8–10.)

Repeat steps 1 to 3 for all machines in the IRC system.

• Terminal numbers must be assigned to the master and each satellite in the IRC system. (For setting the master’s terminal number, see the next paragraph.)

• If an inline network contains two or more machines with the same terminal number, inline communications will not be achieved correctly. Each terminal number must be unique.

• The terminal number should be within the range from 1 to 254.

• If the terminal number “000” is programmed for a machine, it is put in the OFF LINE mode and cannot take part in inline communications.

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ENTER

3. Creating/updating the master list – master

(1) Creating the master list (subwindow program)

Enter the PGM2 mode.

Select “INLINE SETTING” and press the key.

Enter a terminal number (0–254) for the master, carry out the programming for other INLINE SETTING items and press the key. The subwindow for the creation of the master list will open.

(For programming for BMA MACHINE No., SYSTEM RETRY and T-LOG FULL, see pages 8–10.)

Enter the terminal number (1–254) and press the key. The subwindow for machine number entry will open.

Enter the machine number (1–999999) of a machine in the IRC system and press the key.

Repeat steps 4 to 5 for all machines in the IRC system. Press the key to complete the master list.

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• The terminal numbers and machine numbers of the master and satellites must be entered into

NOTE

DELTLENTER

ENTER

NOTE

the master list for inline communications.

• The terminal numbers and machine numbers of up to 16 machines (one master and 15 satellites) can be entered into the master list.

• The terminal number should be within the range from 1 to 254 and the machine number from 1 to 999999.

• No satellite can perform inline communications unless its terminal and machine numbers are present in the master list.

• If a machine number which already exists in the master list is entered, a lock error will occur even when the corresponding terminal number does not exist in the list.

(2) Deleting a machine from the master list (subwindow program)

To delete a terminal number from the master list, proceed as follows:

1. Select “PGM2 MODE” from the mode selection window and press the key to enter the PGM2 mode.

2. Select “INLINE SETTING” and press the key. The INLINE SETTING window will open.

3. Press the key. The subwindow for the master list will open.

4. Enter the terminal no. to be deleted and press the key.

5. The machine will ask you as follows: “ARE YOU SURE?” If you are sure to delete it, select “YES”. If not, select “NO”.

• You can delete any of the terminal numbers that are in the master list.

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NOTE

ENTER

Specifying the terminal to serve as a back-up master –master

You can assign one satellite to the function of a back-up master. If the master fails during guest check operation, the assigned terminal will perform the master’s function. A machine number within the range from 1 to 999999 can be entered. If zero is entered, there will be no back-up master in the IRC system. This job can be done in the INLINE SETTING window of the master. The default setting is 0 (no back-up master).

Enter the PGM2 mode.

Select “INLINE SETTING” and press the key.

The INLINE SETTING window will open.

Move the cursor to the “BMA MACHINE NO.” line. Then enter the machine number of the terminal to serve as a back-up master and press the key.

The DECLARATION functions in the PGM2 mode enable the back-up master or the master to declare to be the master when the master or back-up master breaks down, and inform satellites of the master’s or back-up master’s recovery. For details of these functions, see “Master declaration” and “Recovery declaration” on pages 55–60.

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NOTE

ENTER•ENTER

Specifying whether to enable or disable the system retry function when a transmission error occurs – master and satellite

You can specify whether the system retry function is disabled or enabled if the communication between machines does not end successfully.

Enter the PGM2 mode.

Select “INLINE SETTING” and press the key.

The INLINE SETTING window will open.

Move the cursor to the “SYSTEM RETRY” line. Select “DISABLE” or “ENABLE” with the key (toggle key) and press the key.

• If the system retry function is enabled, a transmission job with which an error has occurred is not finalized immediately, but the master waits for selection of one of the three commands (RETRY, ABORT and IGNORE) through the keyboard or menu. Then the master retries access to the satellite that has caused the transmission error or terminates the access as a successful or unsuccessful transmission depending on the selection made.

• If the function is disabled, the job is terminated immediately.

• For further information, see “System retry function” on pages 64–65.

• The default setting is “ENABLE”

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NOTE

ENTER•ENTER

6. Specifying whether to enable or disable the entry function when the T-LOG buffer is full – master and satellite

You can specify whether the entry function of a satellite is disabled (LOCK UP) or enabled (CONTINUE) when the T-LOG buffer is full. If it is disabled, an error message will be displayed when you try any entry in the REG/MGR mode at the satellite. If it is enabled, you can continue entries but cannot save the entered data. Even if data is entered after the T-LOG buffer becomes full, the data saved in the file will not be erased.

Enter the PGM2 mode.

Select “INLINE SETTING” and press the key.

The INLINE SETTING window will open.

Move the cursor to the “T-LOG FULL” line.

Select “CONTINUE” or “LOCK UP” with the key

(toggle key) and press the key.

• The T-LOG buffer is provided in each satellite to store the data to be transmitted to the master by T-LOG polling. The data is automatically transmitted to the master in the open store state. For more information about T-LOG polling, see “T-LOG polling” on page 36.

• When the entry function is disabled, “LOCK UP” will be printed on the receipt.

• When the entry function is enabled, “CONTINUE” will be printed on the receipt.

• The default setting is “CONTINUE”.

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ENTER

Reading the contents of the IRC programming – master and satellite

Enter the PGM2 mode.

Select “INLINE READING” and press the key.

The INLINE READING window will open.

Select “INLINE PRESET” and press the key.

Select “DISPLAY” or “REPORT PRINTER” and press

the key.

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• You can also read the same contents of the IRC programming on the display screen.

I NL I NE PRESET

T–NO.

001

SYSTE

RETRY ENABLE

T–LOG FULL CONTINUE

∗PGM2∗ ∗PGM2∗

I NL I NE PRESET

T–NO. 001

ASTER LIST T–NO. 001 002 003 004 005

–NO. 000001# 000002# 000003# 000004# 000005#

BACK UP

ASTER T–NO. 002

–NO.

000002#

SYSTE

RETRY ENABLE

T–LOG FULL CONTINUE

Terminal number of the master

Terminal number of the satellite

System retry function (enable/disable)

The state of the satellite when the T-LOG buffer becomes full (continue/lock up)

SamplePrint (master) SamplePrint (satellite)

List of the machines involved in the IRC system (terminal no./machine no.)

Back-up master (terminal no./machine no.)

System retry function (enable/disable)

The state of the master when the T-LOG buffer becomes full (continue/lock up)

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•

NOTE

ENTER

8. Downloading the contents of the IRC programming to satellites – master

When you have completed the IRC programming, distribute the IRC preset data from the master to all satellites in the IRC system.

(1) Initial downloading

For initial setup of the IRC system, use this downloading method. The preset data in the master is downloaded to each satellite, when the existing preset data in the satellite is cleared.

Enter the PGM2 mode.

Select “INITIAL D/L” and press the key.

The INITIAL D/L window will open.

In order to distribute all preset data files in the master

to satellites, select “ALL PGM” and press the key.

In order to distribute an individual preset data file,

select the corresponding item and press the key.

If needed, enter the code range.

If you wish to download the IRC programming data to all satellites, select “ALL” and press the key. If you wish to download the data to certain satellite(s), select “MACHINE SELECT” and press the key. In this case, the MACHINE SELECT window will open. Move the cursor to the desired machine number and select “YES”.

• Check the contents of the programming of all the satellites in the IRC system that have received the preset data.

• If you want to download by entering a job code, enter a job code listed in the table on page 15 and press the key and the key in the PGM2 mode window.

Page 15

(2) Maintenance downloading

ENTER

To update preset data for the IRC system, use this downloading method. The preset data in the master is downloaded to each satellite without clearing the existing preset data.

Enter the PGM2 mode.

Select “MAINTENANCE D/L” and press the key.

The MAINTENANCE D/L window will open.

Select a preset data item for maintenance and press the key. If needed, enter the code range.

WARNING: Avoid downloading data while a REG/MGR-mode entry is made at the

satellite.

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List of downloading jobs (PGM2 mode)

NOTE

Menu INITIAL D/L 4100 DEPT Department preset data Preset data copying with clearing

MAINTENANCE D/L

Job code

4119 DIRECT KEY

4200 PLU PLU/Link PLU/Set PLU Preset data copying with clearing

4220 LINK PLU LINK PLU preset data Preset data copying with clearing 4221 SET PLU Set PLU preset data Preset data copying with clearing 4223 CONDIMENT 4225 PROMOTION Promotion preset data Preset data copying with clearing 4226 RECIPE Recipe preset data Preset data copying with clearing 4227 INGREDIENT Ingredient preset data Preset data copying with clearing 4300 TRANSACTION Transaction preset data Preset data copying with clearing 4400 CLERK Clerk preset data Preset data copying with clearing 4450 MANAGER Manager preset data Preset data copying with clearing 4600 OPTION Other preset data Preset data copying with clearing 4610 DATE/TIME Date, time Preset data copying with clearing 4614 LOGO Message preset data Preset data copying with clearing 4700 TAX Tax preset data Preset data copying with clearing 4800 ONLINE PRESET Online preset data Preset data copying with clearing 4900 INLINE PRESET Inline preset data Preset data copying with clearing 4950 KP PRESET Remote printer preset Preset data copying with clearing

4999 ALL PGM All PGM-mode preset Downloading of Job #4100 to 4950

5100 DEPT Department preset data Only preset data copying 5110 DEPT PRICE Department price preset Only preset data copying

5200 PLU PLU/Link PLU/Set PLU Only preset data copying

5210 PLU PRICE PLU price preset data Only preset data copying 5220 LINK PLU Link PLU preset data Only preset data copying 5221 SET PLU Set PLU preset data Only preset data copying 5223 CONDIMENT 5225 PROMOTION Promotion preset data Only preset data copying 5226 RECIPE Recipe preset data Only preset data copying 5227 INGREDIENT Ingredient preset data Only preset data copying 5300 TRANSACTION Transaction preset data Only preset data copying

Item Description Note

Dept./PLU key preset data for direct depts./PLUs

preset data

Condiment PLU preset data

data

data is performed collectively.

data

preset data

Condiment PLU preset data

Preset data copying with clearing

Only preset data copying

• The PLU/Link PLU/Set PLU file (INITIAL D/L and MAINTENANCE D/L) does not include stock data.

• The PLU/Link PLU/Set PLU file (INITIAL D/L and MAINTENANCE D/L) includes LINK PLU and SET PLU preset data.

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• The TRANSACTION file includes the following data: Function programming, Media programming

• The OPTION file includes the following data: Optional feature preset, stacked report, auto key, GLU code range, Job location table, Department shift, and Happy hour.

• The LOGO file includes the following data: Logo text, slip text, department group text, PLU group text, free text, currency descriptor and payee name.

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ENTER

9. Programming for the remote printer

For connection of remote printers to the SRN, be sure to consult your dealer.

(1) Assigning remote printer numbers to the remote printers – master and

satellite

With the following procedure, you can do programming for the remote printers connected to the SRN.

Enter the PGM2 mode.

Select “KP SETTING” and press the key. The KP

SETTING window will open.

Select the remote printer number to be programmed.

Carry out the programming for the remote printer. (See the following pages for programming for individual remote printer items.)

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(2) Specifying whether to enable or disable the function for data

NOTE

•

NOTE

•

transmission to the remote printer – master and satellite

If a remote printer is disconnected from the IRC system or any other problem occurs in it, you can disable your machine to stop data transmission to the remote printer. This prevents any error message from appearing on the machine display each time an entry to be transmitted to that printer is made.

With the cursor on the “TRANSMISSION” line, select either “DISABLE” or “ENABLE” with the key (toggle key).

Default setting: ENABLE

(3) Selecting the receipt type (additional or single/double type) – master

and satellite

Two receipt types are available for the remote printer: additional and single/double. You can select either type with the following procedure. (For the information on the receipt type, see the ER-A750 Instruction Manual.)

With the cursor on the “KP TYPE” line, select either “ADDITION” (additional type) or “S/D” (single/double type) with the key (toggle key).

Default setting: ADDITION

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(4) Assigning the second remote printer number to each remote printer –

ENTER

NOTE

master and satellite

With following procedure, you can assign a second remote printer to which data should be output when the first remote printer encounters an error during transmission of that data. This assignment is made to prepare for remote printer disconnection due to printer breakdown or other reason.

Move the cursor to the “SECOND KP” line and enter

the second remote printer number.

Default setting: 0 (no second remote printer)

(5) Naming the remote printer – master and satellite

The programmed name will be printed, together with other data on the remote printer. This enables exact identification of the printout if the remote printer fails. After the KP SETTING window appears, proceed as follows:

Move the cursor to the “NAME” line and enter a desired name for the remote printer.

To proceed to the step for programming for the remote printer and chit format, press the key with the cursor on the “NAME” line. To finish the programming for the remote printer, press the key.

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(6) Specifying the format of printing – master and satellite

ENTER

•

ENTER

With the following procedure, you can specify what items to be printed on the remote printer as well as on chits.

Move the cursor to the last (“NAME”) line of the KP setting window and press the key. The KP/CHIT FORMAT window will open.

Move the cursor to the following printing format items and select PRINT or SKIP with the key (toggle key).

Free text: PRINT/SKIP PLU/department code: PRINT/SKIP Unit price: PRINT/SKIP Amount : PRINT/SKIP

The default setting of all items is SKIP.

To finish the programming for the remote printer, press the key with the KP/CHIT FORMAT window open, or press the key with the cursor on the last (“AMOUNT”) line.

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ENTER

10. Reading the contents of the remote printer programming –

1 KI TCHEN PRT1 ADDI TION KP–2

6 KITCHEN PRT2 ADDI TION KP–0

KP/CHI T FOR

AT 1111

KP no. Name of the remote printer Data transmission: OK/NO KP receipt type: ADDITION or

S/D (single/double) type Second remote printer no.

KP/chit print format: 0 (print) or 1 (skip)

Sample Print (master)

∗PGM2∗

KP PRESE T

master and satellite

Enter the PGM2 mode.

Select “KP READING” and press the key.

Select “DISPLAY” or “REPORT PRINTER” and press

the key.

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NOTE

ENTER

11. Downloading the contents of the remote printer programming to satellites – master

When you have completed the remote printer programming, distribute the preset data from the master to all satellites in the IRC system.

Enter the PGM2 mode.

Select “INITIAL D/L” and press the key.

The INITIAL D/L window will open. Select “KP

PRESET” and press the key.

If you wish to download the KP PRESET data to all satellites, select “ALL” and press the key. If you wish to download the data to certain satellite(s), select “MACHINE SELECT” and press the key. In this case, the MACHINE SELECT window will open. Move the cursor to the desired machine number and select “YES”.

Check if all the satellites in the IRC system have received the preset data for the remote printer.

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ENTER

12.

Programming for the drink dispenser sales function (option)

(1) Choosing whether to set the local on-line or off-line mode for the drink

dispenser

If a trouble occurs in the IRC system, it is impossible to control the on-line/off-line mode choice for a drink dispenser. In this case, the on-line/off-line mode choice for the drink dispenser can be controlled not through the IRC system but locally at each machine.

This local on-line/off-line mode choice is valid only for the drink dispenser whose number was specified and distributed via the SRN. This job can only specify a drink dispenser connected to another machine, while it cannot specify the drink dispenser directly connected to the machine at which this programming is being carried out.

Enter the PGM2 mode.

Select “DD SETTING” and press the key.

Move the cursor to “LOCAL DD” and press the

key.

With the cursor at the desired drink dispenser number,

select ON-LINE or OFF-LINE and press the key.

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• This job directly changes the drink dispenser on-line/off-line mode information distributed, via

NOTE

the SRN, from another machine connected to a drink dispenser. When the SRN is recovered, therefore, the on-line/off-line mode information on all machines in the system must be updated again.

• This job does not check whether a drink dispenser with a specified number really exists or not.

(2) Notes on the programming for the drink dispenser(s) in the IRC system

1) Setting the link between sort codes and PLU codes in the IRC system

In the IRC system, the procedure for setting the link between sort codes and PLU codes is the same as that in a standalone machine. (For the setting procedure, see the ER-A750 Instruction Manual.)

After the final key is pressed, the program for the drink dispenser sales article table is sent to every machine in the IRC system. Thus the link information in the IRC system is distributed in real time.

If the data cannot be sent to a machine, the corresponding machine number and error message (“INLINE ERROR”) are shown on the display screen.

• Linking of the same PLU code is not disabled for sorting two or more drink dispensers in the IRC system. In this case, however, the correction operation of the drink dispenser can be executed at the machine to which the drink dispenser is not connected only when the off-line mode is selected in all drink dispensers where this PLU code is linked.

2) Choosing whether to set the on-line or off-line mode for the drink dispenser

In the IRC system, the procedure for setting the on-line/off-line mode for the drink dispenser is the same as that in a standalone machine. (For the setting procedure, see the Instruction Manual of the ER-A750.)

After the final key is pressed, the drink dispenser on-line/off-line mode information is sent to every machine in the IRC system. Thus the link information in the IRC system is distributed in real-time.

If the data cannot be sent to a machine, the corresponding machine number and error message (“INLINE ERROR”) are displayed.

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ENTER

13. Reading the contents of the programming for the drink dispenser sales function (PGM2 mode)

When the programming for a drink dispenser has been made, you can read the contents of the programming using the appropriate job at the machine to which the drink dispenser is connected.

Enter the PGM2 mode.

Move the cursor to the “DD READING” line and press

the key.

Select “DISPLAY” or “REPORT PRINTER” and press

the key.

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Inline Operation

1. Message display

(1) The message displayed during inline communication

1)The message shown below is displayed at the master engaged in IRC transmission (broadcasting).

SENDING DATA

NOTE

The above message is also displayed at the satellite which is engaged in system resetting transmission.

2)The machine number of the satellite that is communicating with the master is instantaneously displayed at the master after the start of IRC transmission.

In this case, the machine number is “000022”.

000022

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(2) Error messages

Error message (Default)

Description

ATTEMPT RETRY?

• This message prompts you to retry to communicate with a machine when the communication does not end successfully.

• The target machine is busy.

• The specified clerk has signed on at another machine.

BUSY CODE NOT FREE

• The entered GLU/PBLU code is in use.

•

IRC

clerk

sign-on error (when full

clerk

resetting executed).

• The GLU or drive-through code memory is full.

• SRN line error.

IS SIGNED ON LACKING MEMORY LINE ERROR MOTOR LOCK NO AUTHORITY

• The remote printer did not operate correctly.

• The clerk who entered a GLU/PBLU code was not authorized.

NO REPLY/BACKUP

• Back-up master doesn’t reply to the request.

OFF LINE

• Remote printer off-line error

POWER OFF

• The target machine is turned off.

SYSTEM OPENED

• Resetting executed in open store state (when inhibited only).

SYSTEM CLOSED

• Entry is executed in close store state.

T-LOG FULL

• The T-LOG file is full.

TYPE ERROR

• The file in the master and that in the satellite are not of the same type.

UNDEFINED CODE

• The specified clerk code is not present in the master list.

• The entered GLU/PBLU code is not listed.

NO REPLY/MASTER

• Master doesn’t reply to the request.

NON RESET

• IRC initial downloading before resetting

When an error occurs, a corresponding error message is displayed. To clear an error, press the key. For error messages, see “List of error messages”.

List of error messages

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NOTE

ENTER

2. Open store operation (PGM2 mode) – master and satellite

When the open store operation is performed at the master, the IRC system is opened and the registration function becomes available at all the machines in the IRC system. After this operation, the following types of communications between the master and satellites are allowed.

From the master to the satellite

• Sending a request for the satellite to receive data (T-LOG polling)

• Sending a response to inquiry from the satellite

From the satellite to the master

• Sending data on the T-LOG buffer

• Sending a request for T-LOG polling

• Sending a request for updating of the GLU/PBLU file

• Inquiring for data on the GLU/PBLU

Open store procedure (PGM2 mode)

Select “OPEN STORE” from the PGM2 MODE window and press the key.

• You can also perform the open store operation at each satellite. Once the open store operation is performed at a satellite, you can make a registration at the satellite. With the open store operation at satellites, T-LOG polling will not take place.

• The open store operation cannot be performed at any machines whose terminal numbers have not been programmed.

• If a transmission error occurs when the open store operation is being performed, the master displays and prints the machine number of the satellite that encountered the error. When the master has been programmed to enable the system retry function*, retry the open store operation.

* For the system retry function, see pages 64–65.

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NOTE

ENTER

3. Close store operation (PGM2 mode) – master and satellite

When the close store operation is performed at the master, the inline system is closed and the registration function becomes unavailable at all the machines in the inline system. It should be noted that for the close store operation, all the satellites must be in their SIGN-OFF state. After this operation, the communications between the master and satellites which have been enabled with the open store operation are disabled. The master, however, can download preset data and reset the sales data at satellites. In the close store state, any key operation in the REG or MGR mode is invalid.

Select “CLOSE STORE” from the PGM2 MODE window and press the key.

• You can also perform the close store operation at each satellite. Once the close store operation is performed at a satellite, you can no longer make a registration at the satellite.

• If a satellite is in the SIGN-ON state, the master encounters an error and prints the machine number of the satellite.

• When the close store operation is performed, the data remaining in the T-LOG buffers of all the satellites is collected by the master.

• If a transmission error occurs during the close store operation, the master displays and prints the machine number of the satellite that has encountered the error. In this case, a receipt is issued and the close store operation ends with an error.

Page 31

NOTE

ENTER

CLK

4. Sign-on operation (clerk assignment)

The sign-on operation is intended to assign a clerk to a machine (satellite or the master) and enable him or her to perform entry operations at the machine. If a clerk successfully signs on at a machine, his or her clerk code appears on the display of the machine. The clerk memory is under the control of the master.

The sign-on operation can be done whether the machine is in the open store or close store state. If the sign-on operation is done at a machine that is in the close store state, however, any registration cannot be made at the machine.

Sign-on procedure

(This procedure is the same as for clerk assignment at a standalone machine.)

• For the case of real clerk key system: Insert a corresponding clerk key into the clerk switch.

• For the clerk entry key system: Press a corresponding clerk entry key on the keyboard.

• For the WMF clerk key system: Insert a corresponding WMF clerk key into the WMF clerk switch.

• For the code entry system: Enter a corresponding clerk code and press the key. The pop-up window for the secret code will open, if secret code is programmed. Enter a secret code and press the key.

• The sign-on operation can be made only for one clerk at a time.

• If a clerk attempts to sign on when another clerk has already signed on, a lock error will occur.

• Every clerk that is listed in the system can sign on at any satellite.

• If a clerk has signed on at a machine, any other clerk cannot sign on at any other machine in

the system using the clerk code of that clerk until he or she signs off.

• In case of trouble, the sign-on state can be cleared at the master.

Page 32

NOTE

CLK

5. Sign-off operation (cancellation of clerk assignment)

The sign-off operation is intended to cancel the assignment of a clerk to a machine and terminate his or her entry operation. The sign-off operation at a machine (master or satellite) can be done only for the clerks who have signed on at the machine.

Sign-off procedure

• For the real clerk key system:

Pull out the inserted clerk key.

• For the clerk entry key system:

Press the clerk entry key that you pressed to sign on, again.

• For the WMF clerk key system:

Pull out the inserted clerk key.

• For the clerk code entry system:

Press only the key.

• The sign-off operation can be made only for one clerk at a time.

• If a clerk signs on at a machine while another clerk has already signed on there, the latter is

automatically signed off.

Page 33

6. Clerk system

In the IRC system, the following two types of clerk file allocation systems are available: a centralized system and an individual system. In the centralized file allocation system, the master manages transaction data on clerks in the IRC system. In the individual file allocation system, each machine manages clerk transaction data in it. For selection of the file allocation system, contact your SHARP dealer.

(1) Centralized file allocation system

In this system, each clerk file is under the centralized control of the master and programming for clerks has to be done only at the master. When a programmed clerk is signed on at a satellite, a communication between the satellite and the master will begin. You can generate a report which lists clerks signed on. (For further details on clerk sign-on reports, see the next section.)

(2) Individual file allocation system

In this system, each clerk file is under the control of each satellite and you have to do programming for clerks at each satellite. Even if a programmed clerk is signed on at a satellite, a communication with the master will not begin. The data in the clerk file at each satellite will be collected by the master when a consolidated report is issued.

(3) Notes on the IRC system that uses the overlapped clerk system

• If the overlapped clerk system is used, the clerk file must be allocated on the individual file allocation system.

• When an initial entry is made at a satellite, additional entries and payment operation cannot be made for the guest at the master or any other satellites in the IRC system.

Page 34

ENTER

7. Clerk sign-on report

CLERK001 0001 000123 CLERK002 0002 000234 CLERK003 0003 000001

Sample Print (master)

NAME CODE M–No.

Clerk name, clerk code, machine no. of the machine at which the clerk has signed on

∗PGM2∗

S I GN ON

A clerk sign-on report can be generated at the master. This report is used to know at which satellite each clerk has signed on.

Report generation procedure

Select “PGM2 MODE” from the mode selection

window and press the key.

Select “INLINE READING” from the PGM2 MODE

window and press the key.

Select “SIGN ON CLERK” from the INLINE READING

window and press the key.

Select “DISPLAY” or “REPORT PRINTER” and press

the key.

Page 35

8. Look-up and updating of the GLU/PBLU file

In the IRC system, the GLU/PBLU file exists only in the master. All satellites in the IRC system can access the GLU/PBLU file in the master for registration.

GLU/PBLU-file-related inline communications are made for the following purposes:

• New order or reorder

• Payment entry or temporary finalization

• Slip printing

• Bill transfer/bill totalizing

• Bill separating

There are two types of GLU/PBLU data transmission.

1) The GLU/PBLU data is transmitted from the master to a satellite for GLU/PBLU file look-up (in case of a new order/reorder). In this case, the GLU/PBLU reserve counter* is retained at the master.

* The reserve counter reserves some records of GLU/PBLU files to prevent a “LACKING MEMORY” error in finalization.

2) The GLU/PBLU data is transmitted from a satellite to the master for finalization of a transaction (in case of payment entry or temporary finalization). The data transmitted from the satellite is once saved in the GLU/PBLU data receiving file and then in the GLU/PBLU file. In this case, the GLU/PBLU reserve counter is cleared at the master.

If a satellite looks up the GLU/PBLU file in the master or asks the master to update the file, the backup master performs the same process as the master.

Page 36

9. Drive-through function

Depending on the setup of your system. Drive-through data is either centrally controlled by the master or Individually looked up at each terminal. For more information, please contact your authorized Sharp Dealer.

Automatic code generation

Drive-through codes are generated automatically: when the end code for a transaction is generated, the start code for another transaction is automatically generated. The start/end codes are programmable in the PGM mode.

Automatic look-up

As drive-through codes are temporarily finalized by pressing the or key, data for these codes is automatically looked up in the same sequence as the code was generated.

Drive-through-related inline communications are made for the following purposes:

• New order or re-order

• Payment entry or temporary finalization

• Slip printing

• Bill transfer/bill totalizing

• Bill separating

FINALNBAL

The drive-through data is transmitted from the master to a satellite for drive-through file look-up (in case of a new order/re-order). In this case, the drive-through reserve counter is retained at the master. The data is transmitted from a satellite to the master for finalization of a transaction (in case of a payment entry or temporary finalization). The data transmitted from the satellite is once saved in the drive-through data receiving file and then in the drive-through file. In this case, the drivethrough reserve counter is cleared at the master.

Page 37

10. T-LOG polling

Satellite BSatellite A Satellite C Satellite D

Master

(1) (2) (3)

(4)

(5) • • • • • •

All REG-mode transaction data in each satellite is saved in its T-LOG buffer. T-LOG polling is a data collecting system in which the master collects data from the T-LOG buffers in satellites. T-LOG polling becomes available upon open-store operation and becomes unavailable upon close store operation.

A request for T-LOG polling is issued from the satellite to the master when the number of data records in its T-LOG buffer exceeds a certain number in the open store state. As the master detects such a request, it starts collecting T-LOG buffer data. After collecting of data from one satellite, the master waits for a preset time and starts collecting data from another satellite. In T-LOG polling, the data transmitted to the master is stored in the corresponding file. The data flow in T-LOG polling is shown below.

Polling sequence (see the figure above)

(1) Satellite A makes a request for polling. (2) The master detects the request and starts collecting T-LOG data from satellite A. (3) The T-LOG data is sent to the master. (4) After receiving T-LOG data from satellite A, the master waits for a preset time. (5) The master detects a request from another satellite (B, C or D) and starts polling for it.

If its T-LOG buffer becomes full, any registration will be disallowed at a satellite when it has been programmed for “LOCK UP”, and allowed when it has been programmed for “CONTINUE”. For how to specify whether the registration is disabled or enabled when the T-LOG buffer becomes full, see page 10.

Page 38

11. Communication with a remote printer (option)

When a remote printer is included in the inline system, order data is output to the remote printer according to preset data on the remote printer.

The remote printer is used to print all or part of the data entered at a machine. It is also called a kitchen printer. It can also be operated at a location other than the kitchen.

If a remote printer is assigned to a department or PLU, the information on the department or PLU is output to the remote printer when or key is pressed or the transaction is finalized at a machine. The data which can be output to a remote printer is as follows:

1) Item text

2) Quantity*

3) Unit price*/Price*

4) Amount*

5) PLU/department code*

* Whether to print or not is selectable.

FINALNBAL

Second (back-up) remote printer

A second remote printer can be assigned to each remote printer for automatic back-up. If an error occurs during data output to a remote printer, the data is output to the second remote printer assigned to it. If an error occurs during data output to the second remote printer, the data is output to the receipt printer (the receipt printed at this printer is called a chit). For how to specify the chit print format, see page 20.

Up to two remote printers can be preset to print data on each item (PLU or department). If two printers are preset to print data on each item, the data is simultaneously output to both printers. If either of these printers encounters an error, the data is output to the backup printer. If the second printer encounters an error, one receipt is printed.

Page 39

12. Rerouting receipt/journal print data

ER-A750

Print data (1)

Print data (2)

ER-A750

via Sharp Retail Network

External printer

via RS-232 cable

External printer

Ordinary data flow

Rerouting data flow

One external printer connected by RS-232 cable can be shared by two or more ER-A750 machines. With this function every terminal does not need a receipt/journal printer.

Receipt/journal print data rerouting chart

Page 40

The system can generate two types of sales reports: consolidated reports (reports on all or specified machines in the system) and individual reports (reports on an individual machine). At the master, you can generate consolidated reports on all or specified satellites and reports on the master itself. At each satellite, you can generate individual reports on that satellite.

Consolidated and Individual Reports

1. Operating modes

X1/Z1 mode: Daily sales reading (X1) and resetting (Z1) reports X2/Z2 mode: Daily sales reading (X2) and resetting (Z1) reports and periodic consolidation

reading (X2) and resetting (Z2) reports

OPXZ mode: Individual clerk daily sales reading (X) and resetting (Z) reports

2. Job code

To generate a report in a short-cut way, enter an appropriate job code (four digits) (a two- or three-digit number may be used since zero suppression is allowed) in the X1/Z1 or X2/Z2 mode window and press the key (in case of the X1 or X2 report) or the key and the key (in case of the Z1 or Z2 report). Each job code is expressed as “XYnn” according to the table below. Job code: XYnn

•

Entry Category of report

Y 1 Daily sales report (X1 or Z1)

nn Item code*

*An item code corresponds to the lower two digits of each job code listed in the tables on pages 41–43 and

45–47.

0 or 0 suppressed Individual report

1 Consolidated report

0 or 0 suppressed Clerk report in the OP X/Z mode

2 Periodic sales report (X2 or Z2)

Page 41

ENTER

3. Consolidated reports – master/back-up master

(1) Report generation procedure

To generate respective reports, use the following procedure, referring to the list of consolidated reports on the following pages.

Select the required operating mode (OPXZ, X1/Z1 or X2/Z2) from the mode selection window and press the

key. (If you select the X2/Z2 mode, the window for choice between the X1/Z1 and X2/Z2 modes will open. Select the required mode and press the key.)

Select either SYSTEM READING or SYSTEM

RESETTING depending on your need, and press the

key.

Select the type of report you wish to generate and press the key. (If the desired type of report is not listed on the display, scroll up or down the screen. )

If you need to enter data to generate the report, follow the instructions given on the display for entry.

If you wish to generate the report of all the machines in the system, select “ALL” and press the key. If you wish to generate the reports of the specified machines, select “MACHINE SELECT” and press the key. In this case, the MACHINE SELECT window will open Move the cursor to the machine number and select “YES”.

Select “DISPLAY” or “REPORT PRINTER” and press the key.

Page 42

(2) List of consolidated reports (SYSTEM READING/RESETTING)

These reports can be printed on the printer unit (option) or shown on the display screen.

Report type Description

Operating mode

OPXZ

X1/Z1 X2/Z2

Job

code

Required data/Remarks

GENERAL Full item report — X1, Z1 X1, Z1 1100

— X2, Z2 1200

DEPT./GROUP

Individual department report

— X1 X1 1110 Department code

— X2 1210

(The range can be specified by entering start and end department codes.)

DEPT. IND GROUP Individual dept. — X1 X1 1112 Department group no.

group report — X2 1212 (1 to 17) DEPT. GROUP Dept. group — X1 X1 1113 TOTAL total report — X2 1213 PLU BY RANGE PLU report by — X1, Z1 X1, Z1 1120 PLU code

specified range — X2, Z2 1220

(The range can be specified by entering start and end PLU codes.)

PLU BY DEPT. PLU report by — X1, Z1 X1, Z1 1121 Department code

associated dept. — X2, Z2 1221 PLU IND. GROUP Individual group — X1 X1 1122 PLU group no. (0 to 99)

of PLU report — X2 1222 PLU GROUP TOTAL PLU group total — X1 X1 1123

report — X2 1223 PLU STOCK PLU stock report — X1 X1 1124 PLU code

(The range can be specified by entering start and end PLU codes.)

PLU COST PLU cost report — X1 X1 1125 PLU code

PLU TOP 20

PLU top-20 report

— X2 1225

— X1 X1 1126 Amount or quantity can be

(The range can be specified by entering start and end PLU codes.)

— X2 1226 selected.

PLU ZERO SALES PLU zero sales — X1 X1 1127 All PLUs of zero sales

report — X2 1227 PLU ZERO SALES BY DEPT.

PLU zero sales report

— X1 X1 1127 Department code

by specified dept.

— X2 1227

Page 43

Report type Description

Operating mode

OPXZ X1/Z1 X2/Z2

Job

code

Required data/Remarks

PLU MIN. STOCK PLU minimum — X1 X1 1128 PLU code

PLU HOURLY GROUP

TRANSACTION

stock report

PLU hourly group report

Transaction report

— X1, Z1 X1, Z1 1129 Time

— X1 X1 1130

(The range can be specified by entering start and end PLU codes.)

(The range can be specified by entering start and end codes.)

— X2 1230

TL-ID

Total-in-drawer report

— X1 X1 1131 COMMISSION Commission — X1 X1 1132 SALES sales report — X2 1232 TAX Tax report — X1 X1 1133

— X2 1233

CHIEF Chief sales — X1 X1 1134

report

ALL CLERK Full clerk report — X1, Z1 X1, Z1 1140 For all clerks

— X2, Z2 1240

IND. CLERK Individual clerk X, Z — — 1041

report — X1, Z1 X1, Z1 1141

— X2, Z2 1241

DD ERROR Drink dispenser X1, Z1 X1, Z1 1143

error reading

DD RESET Drink dispenser Z1 Z1 1179

resetting

EMPLOYEE Employee report — — X2, Z2 1255 Employee code

(The range can be specified by entering start and end codes.)

EMP. ADJUSTMENT

Employee — — X2 1256 Employee code adjustment report

(The range can be specified by entering start and end codes.)

Page 44

Report type Description

Operating mode

OPXZ X1/Z1 X2/Z2

Job

code

Required data/Remarks

EMP. ACTIVE STS. Employee active — — X2 1257 Employee code

status report

(The range can be specified by entering start and end codes.)

HOURLY Hourly report — X1 X1 1160 For an individual time range

(by specified range) Hourly report (all) — X1, Z1 X1, Z1 1160 For all 48 half-hours with

zero skipped

LABOR COST %

Labor cost

— X1 X1 1161

percentage report DAILY NET Daily net report — — X2, Z2 1270 INGREDIENT Ingredient — X1 X1 1175 Ingredient no. STOCK stock report GLU GLU report — X1, Z1 X1, Z1 1180 GLU code

(The range can be specified by entering start and end codes.)

GLU BY CLERK

GLU report by clerk

— X1, Z1 X1, Z1 1181

DRIVE THRU Drive-through — X1, Z1 X1, Z1 1185 Drive-through code

report

(The range can be specified by entering start and end codes.)

D-THRU BY CLERK Drive-through — X1, Z1 X1, Z1 1186

report by clerk BALANCE Balance report X1 X1 1101

— X2 1201

STACKED REPORT Stacked report — X1, Z1 X1, Z1 1190 Stacked report 1

(X1, Z1) 1191 Stacked report 2 STACKED REPORT Stacked report — X2, Z2 1290 Stacked report 1

(X2, Z2) 1291 Stacked report 2

Page 45

ENTER

4. Individual report – master/back-up master/satellite

(1) Report generation procedure

To generate respective reports, use the following procedure, referring to the list of individual reports on the following pages.

Select the required operating mode (OPXZ, X1/Z1 or X2/Z2) from the mode selection window and press the

key. (If you select the X2/Z2 mode, the window for choice between the X1/Z1 and X2/Z2 modes will open. Select the required mode and press the key.)

Select either READING or RESETTING depending on your need, and press the key.

Select the type of report you wish to generate and press the key. (If the desired type of report is not listed on the display, scroll up or down the screen. )

If you need to enter data to generate the report, follow the instructions given on the display for entry.

Select “DISPLAY” or “REPORT PRINTER” and press

the key.

Page 46

(2) List of individual reports (READING/RESETTING)

These reports can be printed on the printer unit (option) or shown on the display screen.

Report type Description

Operating mode

OPXZ X1/Z1 X2/Z2

Job

code

Required data/Remarks

GENERAL Full item report — X1, Z1 X1, Z1 100

— X2, Z2 200

DEPT./GROUP Full department — X1 X1 110 Department code

report — X2 210

(The range can be specified by entering start and end department codes.)

DEPT. IND. GROUP Individual dept. — X1 X1 112 Department group no.

group report — X2 212 (1 to 17) DEPT. GROUP Dept. group total — X1 X1 113 TOTAL report — X2 213 PLU BY RANGE PLU report by — X1, Z1 X1, Z1 120 PLU code

specified range — X2, Z2 220

(The range can be specified by entering start and end PLU codes.)

PLU BY DEPT. PLU report by — X1, Z1 X1, Z1 121 Department code

associated dept. — X2, Z2 221 PLU IND. Individual group — X1 X1 122 PLU group no. (0 to 99) GROUP report of PLU — X2 222 PLU GROUP PLU group total — X1 X1 123 TOTAL report — X2 223 PLU STOCK PLU stock report — X1 X1 124 PLU code

(The range can be specified by entering start and end PLU nos.)

PLU COST PLU cost report — X1 X1 125 PLU code

PLU TOP 20

PLU top-20 report

— X2 225

— X1 X1 126 Amount or quantity can be

(The range can be specified by entering start and end PLU nos.)

— X2 226 selected.

PLU ZERO SALES PLU zero sales — X1 X1 127 All PLUs of zero sales

report — X2 227 PLU ZERO SALES BY DEPT.

PLU zero sales report

by specified dept.

— X1 X1 127 Department code

— X2 227

PLU MIN. STOCK PLU minimum — X1 X1 128

stock report

Page 47

Report type Description

Operating mode

OPXZ X1/Z1 X2/Z2

Job

code

Required data/Remarks

PLU HOURLY Hourly PLU — X1, Z1 X1, Z1 129 GROUP group report TRANSACTION Transaction — X1 X1 130

report — X2 230

TL-ID Total-in-drawer — X1 X1 131

report COMMISSION Commission — X1 X1 132 SALES sales report — X2 232 TAX Tax report — X1 X1 133

— X2 233

CHIEF Chief sales — X1 X1 134

report ALL CLERK Full clerk report — X1, Z1 X1, Z1 140 For all clerks

— X2, Z2 240

IND. CLERK Individual clerk X, Z — — 41

report — X1, Z1 X1, Z1 141

— X2, Z2 241

DD ERROR Drink dispenser X1, Z1 X1, Z1 1143

error reading DD RESET Drink dispenser Z1 Z2 1179

resetting EMPLOYEE Individual — — X2, Z2 255 Employee code

employee

report

(The range can be specified by entering start and end codes.)

EMP. ADJUSTMENT Employee — — X2 256 Employee code

adjustment report

(The range can be specified by entering start and end codes.)

EMP. ACTIVE STS. Employee active — — X2 257 Employee code

status report

(The range can be specified by entering start and end codes.

)

Page 48

Report type Description

Operating mode

OPXZ X1/Z1 X2/Z2

Job

code

Required data/Remarks

HOURLY Hourly report — X1 X1 160 For an individual time range

(by specified range)

LABOR COST %

Hourly report (all)

Labor cost

— X1, Z1 X1, Z1 160 For all 48 half-hours with

zero skipped

— Z1 Z1 161

percentage report DAILY NET Daily net report — — X2, Z2 270 INGREDIENT Ingredient stock — X1 X1 175 Ingredient no. STOCK report GLU GLU report — X1, Z1 X1, Z1 180 GLU code

(

The range can be specified by

entering start and end codes.)

GLU BY CLERK GLU report by — X1, Z1 X1, Z1 181

clerk DRIVE THRU Drive-through — X1, Z1 X1, Z1 185 Drive-through code

report (

The range can be specified by

entering start and end codes.)

D-THRU BY CLERK Drive-through — X1, Z1 X1, Z1 186

report by clerk BALANCE Balance report — X1 X1 101

— X2 201 STACKED Stacked report — X1, Z1 X1, Z1 190 Stacked report 1 REPORT (X1/Z1) 191 Stacked report 2 STACKED Stacked report — X2, Z2 290 Stacked report 1 REPORT (X2/Z2) 291 Stacked report 2

Page 49

NOTE

5. Clerk report

01 / 05 / 96 #0123 12: 34

123456

EYER0001

#1140 ∗

∗

CLERK STOP

CLERK START

ALL CLERK

CLK#

00 01

ORDER TL

CLERK Z1

CLERK001

0001

∗115 .25

000002 IS S IGNED ON CLK#

0002

ORDER TL

CLERK002

∗123 .75

Date Machine number Consecutive number Time Clerk name and code Job code Report mode Report type

Data on clerk #0002

Reset counter Clerk name Data on clerk #0001

The symbol of the clerk (#0002) who is signed on at machine no. 000002.

Sample Print (master)

As stated earlier (see page 32), there are two systems for collecting clerk sales data: a centralized file allocation system and an individual file allocation system.

(1) Centralized file allocation system

In this system, the transaction data on a clerk in each satellite will be transmitted to the master each time the clerk is signed off. You cannot generate an individual clerk report for each satellite. At the master, you can generate all and individual clerk consolidation reports. At each satellite, you can generate individual clerk consolidation reports.

If a clerk is signed on at a satellite where resetting operation for a consolidated individual clerk Z report is generated, the data on transactions made by him or her is also added to the report and printed out. (If that clerk is signed on at another machine, the message “SIGN ON” is printed and resetting operation for this clerk cannot be made.)

All clerk report sample in the centralized file allocation system

For the detailed information on report items, see the ER-A750 Instruction Manual.

Page 50

(2) Individual file allocation system

NOTE

01 / 05 / 97 #0123 12: 34

123456

EYER0001

#0140 ∗

∗

ALL CLERK

CLK#

00 01

ORDER TL

CLERK Z1

CLERK001

0001

∗115 .25

.SAL1 ∗15.50

CHK/ CG

∗

COPY

∗

COPY

∗

∗6 .80

CLK#

0002

ORDER TL

Symbol of copy

.SAL1

CHK/CG

CLERK002

∗563.93

∗23.50

∗38.20

In this system, you can generate full or individual clerk consolidation Z reports at the master only. At each machine, you can generate a X or Z report on transactions made by an individual clerk or clerks assigned to the machine.

If the system has no save file, the clerk for whom a Z report has been generated is not allowed to make entries in the REG mode. This condition, in which entries by the clerk are disallowed, is canceled when his or her sales data is consolidated and reset at the master or when the sales data is manually cleared. (For the manual clearing operation, see pages 52–53.) When a Z report for the locked clerk is generated again, the COPY mark will be printed in the report as shown below. (This COPY mark will not appear when the system has a save file.)

A full clerk report in the individual file allocation system

For selecting whether your system should have a save file or not, consult your SHARP dealer.

Page 51

6. Reports that can be generated when the Compulsory Cash/Cheque Declaration (CCD) function is enabled

Each machine can be programmed to enable the Compulsory Cash/Cheque Declaration function which compels the operator to enter the cash/cheque amount in the drawer just before either an individual clerk Z report or a full clerk Z report is printed. If a machine is equipped with this function, you cannot generate some reports as shown below. (For further details on this function, see the ER-A750 Instruction Manual. )

(1) When the individual clerk file allocation system is selected:

List of consolidated reports

Compulsory before Compulsory before

CCD entry Non-compulsory generating individual generating full clerk

Z reports Z reports Type of report Individual clerk 1Y41 O O ✕ O* ✕ ✕

Full clerk 1Y40 O O O* O* ✕ O* Other consolidated reports

Job code

X Z X Z X Z

O O O* O* O* O*

✕: Report generation is not allowed. O: Report generation is allowed.

* : If the CCD entry was not executed at the satellite, report generation is not allowed there and

the message “RETRY?” will appear (if at the master, “LOCK ERROR” will appear).

List of individual reports

Compulsory before Compulsory before

CCD entry Non-compulsory generating individual generating full clerk

Z reports Z reports Type of report Individual clerk 1Y41 O O ✕ ✩ ✕ ✕ Full clerk 1Y40 O O O* O* ✕ ✩ Other individual report O O O* O* O* O*

✕: Report generation is not allowed. O: Report generation is allowed. ✩: CCD reports can be generated.

* : If the CCD entry was not executed at the satellite, report generation is not allowed there and

the message “RETRY?” will appear (if at the master, “LOCK ERROR” will appear).

Job code

X Z X Z X Z

Page 52

(2) When the centralized clerk file allocation system is selected:

(Same as the standalone machine)

Compulsory before Compulsory before

CCD entry Non-compulsory generating individual generating full clerk

Z reports Z reports Type of report Individual clerk 1Y41 O O ✕ ✩ ✕ ✕ Full clerk 1Y40 O O ✕ ✕ ✕ ✩ Other individual report O O ✕ ✕ ✕ ✕

✕: Report generation is not allowed. O: Report generation is allowed. ✩: CCD reports can be generated.

Job code

X Z X Z X Z

Page 53

ENTER

7. Reset clear operation (X1/Z1 and X2/Z2 modes) — master

Even when a machine has been programmed to disallow entries after full item total resetting or not programmed for automatic reset clearing upon open store operation, you can unlock the machine after full item daily total resetting in order to restart entries.

Examples Reset clearing procedure

In the case of X1/Z1

Enter the X1/Z1 mode from the mode selection

window.

Select “RESET CLEAR” and press the key.

If you wish to clear the lock state of all the machines in the system, select “ALL” and press the key. If you wish to clear the lock state of the specified machines, select “MACHINE SELECT” and press the key. In this case, the MACHINE SELECT window will open. Move the cursor to the machine number and select “YES”.

Select “DISPLAY” or “REPORT PRINTER” and press the key.

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In the case of X2/Z2

ENTER

Enter the X2/Z2 mode from the mode selection

window.

The window for choice between the X1/Z1 and X2/Z2

modes will open. Select the X2/Z2 mode and press the

key.

Select “RESET CLEAR” and press the key.

Select “DISPLAY” or “REPORT PRINTER” and press the key.

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System Back-Up

1. How the IRC back-up system works

The IRC system incorporates a back-up system. One of the satellites can be designated to serve as a back-up master.

When both the master and back-up master are in order, the system works in the following sequence:

(1)Each satellite sends updated GLU/PBLU data to the master.

(2)The master receives the data, processes it and sends it back to the satellite.

(3)The satellite sends the updated data to the back-up master.

(4)The back-up master receives the data, processes it and sends it back to the satellite.

Master

(Processi ng)

(1) Updated data (3) Updated data

(2) Processed data

Satelli te

If the master breaks down, the back-up master serves as the master after a master declaration is made at the back-up master. If the back-up master breaks down, updated data transmission to it can be stopped by a master declaration at the master. When the master or back-up master recovers from the breakdown, it resumes its function as the master or back-up master by the recovery declaring operation.

(4) Processed data

Back-up master

(Processi ng)

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2. Master declaration — when the master or back-up master breaks down

When the master or back-up master breaks down, the master declaration procedure should be taken to inform satellites of the breakdown.

(1) When the master breaks down — Master declaration at the back-up

master

1) A satellite detects a breakdown of the master through the system retry function when it is sending updated GLU/PBLU data to the master. At this point, the message “MASTER DOWN” appears in the pop-up window of the display.

MASTER DOWN

*For the system retry function, see pages 64–65.

2) The master declaration operation must be done at the back-up master. This operation informs the other satellites that the master has broken down and the back-up master will serve as the master hereafter. (During this process, no other operation cannot be done at each satellite.)

3) Each satellite in the IRC system starts sending updated GLU/PBLU data to the back-up master.

4) The back-up master processes the received data and sends back the processed data to each satellite.

Flow of a master declaration at the back-up master

Master

1) Detection of a breakdown (Transmission stops.)

2) Master declaration

Satellite

3) Updated data

4) Processed data

Master declaration

Back-up master

(Processing)

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The master declaration procedure is as follows:

ENTER

Select “PGM2 MODE” from the mode selection

window and press the key.

Select “DECLARATION” and press the key.

Select “MASTER DECLARE” and press the key.

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(2) When the back-up master breaks down — Master declaration at the

1) Detection of a master breakdown

3) Updated data

Satellite

(Processing)

4) Processed data

(Transmission stops.)

Back-up master

Master

2) Master declaration

master

1) A satellite detects a breakdown of the back-up master through the system retry function when it is sending updated GLU/PBLU data to both the master and back-up master. At this point, the message “BMA DOWN” appears in the pop-up window of the display.

BMA DOWN

2) The master declaration operation must be done at the master. This operation causes each master to inform all satellites of the breakdown of the back-up master.

3) Each satellite in the IRC system sends updated GLU/PBLU data only to the master.

4) The master processes the received data and sends back the processed data to each satellite.

Flow of a master declaration at the master

The master declaration procedure is the same as “(1) When the master breaks down.”

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3. Recovery declaration — when the master

3) Updated data file

Satellite

(Processing)

4) Master recovery information

2) Transmission stops.

Master declaration

1) Recovery declaration operation

Back-up master

Master

5) Restart of updated data transmission

or back-up master recovers from a breakdown

When the master or back-up master recovers from a breakdown, the recovery declaration operation should be taken to inform satellites of the recovery.

(1) When the master recovers from a breakdown — Recovery declaration at

the back-up master

1) The recovery declaration operation is done at the back-up master.

2) Each satellite stops sending updated GLU/PBLU data to the back-up master.

3) The back-up master sends the updated GLU/PBLU data files to the master.

4) The back-up master informs all satellites of the master’s recovery.

5) The satellites restart sending updated GLU/PBLU data to the master.

Flow of a recovery declaration at the back-up master

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The recovery declaration procedure is as follows:

ENTER

Select “PGM2 MODE” from the mode selection

window and press the key.

Select “DECLARATION” and press the key.

Select “RECOVER DECLARE” and press the key.

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(2) When the back-up master recovers from a breakdown — Recovery

2) Transmission stops temporarily.

3) Updated data file

Satellite

4) Back-up master recovery information

Back-up master

Master

1) Recovery declaration

5) Restart of updated data transmission

(Processing)

declaration at the master

1) The recovery declaration operation is done at the master.

2) Each satellite stops sending updated GLU/PBLU data to the master temporarily.

3) The master sends the updated GLU/PBLU data files to the back-up master.

4) The master informs all satellites of the back-up master’s recovery.

5) The satellites restart sending updated GLU/PBLU data to the back-up master.

Flow of a recovery declaration at the master

The recovery declaration procedure is the same as “(1) When the master recovers from a breakdown.”

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Error Recovery

1. Manual clear operation

With the manual clear operation, you can clear various item memories when necessary. This operation should be done only when the master or system breaks down.

(1) Manual clearing of the sign-on state — master

You can clear the sign-on state in case of trouble. This operation is effective only for the sign-on flag for clerks who are signed on at the master.

Clearing procedure

Select “PGM2 MODE” from the mode selection

window and press the key.

ENTER

Select “MANUAL CLEAR” and press the key.

Select “SIGN ON FLAG” and press the key.

NOTE

Clerk sales data for each satellite at which a clerk has signed on is not collected by manual clearing of the sign-on state. Clerk sales data is collected only when sign-off operation is done correctly at satellites.

ENTER

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(2) Manual clearing of the GLU/PBLU data in use — master

You can clear the GLU/PBLU data in use in the event of some trouble. This operation clears all GLU/PBLU data that is currently in use.

Clearing procedure After selecting “MANUAL CLEAR” from the PGM2 MODE window with the same procedure as steps 1 and 2 in “(1) Manual clearing of the sign-on state”, select “GLU USED FLAG”.

(3) Manual clearing of the drive-through data in use — master

You can clear the drive-through data in use in the event of some trouble. This operation clears all drive-through data that is currently in use.

Clearing procedure After selecting “MANUAL CLEAR” from the PGM2 MODE window with the same procedure as steps 1 and 2 in “(1) Manual clearing of the sign-on state”, select “DRIVE THRU FLAG”.

(4) Manual clearing of the department/transaction memory — master and

satellite

You can clear the department/transaction memory in the event of some trouble. This function is available at the master and satellites.

Clearing procedure After selecting “MANUAL CLEAR” from the PGM2 MODE window with the same procedure as steps 1 and 2 in “(1) Manual clearing of the sign-on state”, select “DEPT/TRANS.”.

(5) Manual clearing of the clerk sales data memory — master and satellite

You can clear the clerk sales data memory in the event of some trouble. This function is available at the master and satellites.

Clearing procedure After selecting “MANUAL CLEAR” from the PGM2 MODE window with the same procedure as steps 1 and 2 in “(1) Manual clearing of the sign-on state”, select “CLERK”.

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(6) Manual clearing of the hourly sales data memory — master and satellite

NOTE

You can clear the hourly sales data memory in the event of some trouble. This function is available at the master and satellites.

Clearing procedure After selecting “MANUAL CLEAR” from the PGM2 MODE window with the same procedure as steps 1 and 2 in “(1) Manual clearing of the sign-on state”, select “HOURLY”.

(7) Manual clearing of the daily net sales data memory — master and

satellite

You can clear the daily net sales data memory in the event of some trouble. This function is available at the master and satellites.

Clearing procedure After selecting “MANUAL CLEAR” from the PGM2 MODE window with the same procedure as steps 1 and 2 in “(1) Manual clearing of the sign-on state”, select “DAILY NET”.

(8) Manual clearing of the T-LOG buffer — master and satellite

You can clear the T-LOG buffer in the event of some trouble. This function is available at the master and satellites.

Clearing procedure After selecting “MANUAL CLEAR” from the PGM2 MODE window with the same procedure as steps 1 and 2 in “(1) Manual clearing of the sign-on state”, select “T-LOG BUFFER”.

• For T-LOG polling, see page 36.

• The above-mentioned manual clearing jobs should be performed at the advice of your

authorized Sharp dealer.

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2. System retry function

If a satellite terminates a transmission job unsuccessfully, the master either terminates the job immediately or awaits a command given through the keyboard or by menu option selection, depending on whether the system retry function is disabled or enabled. When the system retry function is enabled, the master awaits the entry of a command and retries access depending on the command as explained below.

This function is used in the following cases:

• The master has failed to download preset or updated data to all or some of the satellites.

• The master has failed to upload sales reports from all or some of the satellites.

• The satellite has failed to download data to other machines.

Whether the system retry function is enabled or disabled when a transmission error occurs is programmed at the master (See “5. Specifying whether to enable or disable the system retry function when a transmission error occurs” on page 9.)

(1) When the system retry function is disabled:

The master terminates the transmission job immediately in the following two ways. If none of the satellites have successfully transmitted data, the transmission is regarded as having ended with an error, which is equivalent to ABORT as discussed below. If there is any satellite which has successfully transmitted data, the transmission is regarded as either successful or unsuccessful depending on the type of transmission job. In this case, the transmission regarded as successful and the one regarded as unsuccessful are equivalent to IGNORE and ABORT, respectively, both of which are explained below.

(2) When the system retry function is enabled:

If a transmission error occurs, the number and error state of the satellite in which the error has occurred and the relevant menu will appear on the display and the master awaits the entry of one of the following commands given by menu option selection or through the keyboard:

A) RETRY command (selection from the menu or press of the 1 key) B) ABORT command (selection from the menu or press of the 2 key)* C) IGNORE command (selection from the menu or press of the 3 key) (* If there are only RETRY and IGNORE on the menu, press the 2 key.)

A) RETRY command:

When RETRY is selected, the master attempts a RETRY to the satellite; however, it does not retry when, due to the type of error (for example, command error), it is obvious that the RETRY will fail. This means that the master will not gain access if errors that have occurred during transmission are such types of errors.

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B) ABORT command

When ABORT is selected, the master terminates access to the satellite and regards the transmission as having unsuccessfully ended. However, in the case of program data downloading, the ABORT command may be issued only when all the satellites accessed are in the error state.

C) IGNORE command

When IGNORE is selected, the master terminates access to the satellite, regards the transmission as having successfully ended and prints only transmitted data. If no satellites have successfully transmitted data, the IGNORE command may be issued to the master in the case of sales data inquiry (X report), though the result is not printed.

[Retry during sales data inquiry]

During resetting, the ABORT command may be given only when every accessed satellite is in the error state. The IGNORE and RETRY commands are available unconditionally.

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Basic Specifications

Transmission system: Serial synchronous, half-duplex transmission.

Transmission line: Common bus system

Transmission speed: 1 Mbits/sec

Transmission distance: Total (main + branch) max. 1 km

Transmission cable: Coaxial cable RG-58/U

No. of connectable machines: Master: 1

Satellites/remote printers: max. 15 (Remote printers alone: max. 9)

Transfer system: Packet-unit

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•ER-03RP Physical characteristics

Handling the Remote Printer

Online switch

Line feed switch

Control panel

Paper outlet

Ribbon cover

Connector

AC power receptacle

Paper cover

Power switch

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1. Lamps and switches

(1) Lamps

• Power lamp This lamp lights up when the power switch of the remote printer is turned on.

• Online lamp This lamp lights up when the online switch is pressed, and goes off when the switch is pressed again.

• Alarm lamp This lamp lights up when the remote printer malfunctions. In this case the printer neither prints any data nor feeds the paper. The alarm state can be cleared by pressing the ON LINE switch or by setting the power switch to the OFF position and then back to the ON position.

(2) Switches

• Power switch This switch is used to energize the remote printer.

• Online switch This switch is used to make the remote printer perform printing. It must be pressed before starting registrations which require printing.

• Line feed switch This switch is used to advance the paper in the remote printer.

2. Replacement of the paper roll

When a colored dye appears on the paper roll, it means that it is time to replace the existing paper roll. Replace the paper roll with a new one by using the procedures described below. When installing a paper roll for the first time, take steps 1 and 4 through 7.

Pull up the paper cover and remove it.

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NOTE

Cut the paper along the broken line.

Press the line feed switch to remove the paper remaining in the printer.

3 to 5 cm

How to fold paper

Fold the top end of the paper roll by 3 to 5 cm securely as shown at left.

Insert the end of the folded paper deep into the paper chute of the printer and press the line feed switch to advance the paper.

If paper is not inserted deep enough, it will not advance when the line feed switch is pressed.

Take up the slack in the paper and set the roll in position.

Pass the top end of the paper through the paper cutter on the paper cover and close it.

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3. Replacement of the ink ribbon cassette

When the print becomes faint, replace the ink ribbon cassette with a new one according to the procedures described below. Be sure to turn off the remote printer before replacing the ink ribbon cassette.

Pull up the ribbon cover and remove it.

Rotate the take-up knob of the ink ribbon cassette in the direction of the arrow to tighten the ink ribbon.

Ink ribbon cassete

Ink ribbon

Take-up knob

Push the ink ribbon cassette to the left, then lift up its right side to remove it.

Rotate the take-up knob of the new ink ribbon cassette to tighten the ink ribbon. Install the new ink ribbon cassette so that the ink ribbon gets into the gap shown at left.

Close the ribbon cover.

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• ER-04RP Physical characteristics

Online switch

Line feed switch

Control panel

Paper outlet

Ribbon cover

Paper cover

Connector

AC power receptacle

Power switch

Page 73

1. Lamps and switches

(1) Lamps

• Power lamp This lamp lights up when the power switch of the remote printer is turned on.

* Online lamp

This lamp lights up when the online switch is pressed, and goes off when the switch is pressed again.

• Alarm lamp This lamp lights up when the remote printer malfunctions. In this case the printer neither prints any data nor feeds the paper. The alarm state can be cleared by pressing the online switch or by setting the power switch to the OFF position and then back to the ON position.

(2) Switches

• Power switch This switch is used to energize the remote printer.

• Online switch This switch is used to make the remote printer perform printing. It must be pressed before starting registrations which require printing.

• Line feed switch This switch is used to advance the paper in the remote printer.

2. Replacement of the paper roll

When a colored dye appears on the paper roll, it means that it is time to replace the existing paper roll. Replace the paper roll with a new one according to the procedures described below. When installing a paper roll for the first time, take steps 1 and 4 through 7.

Pull up the paper cover and remove it.

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NOTE

3 to 5 cm

How to fold paper

Cut the paper along the broken line.

Press the line feed switch to remove the paper remaining in the printer.

Fold the top end of the paper roll by 3 to 5 cm securely as shown at left.

Insert the end of the folded paper deep into the paper chute of the printer and press the line feed switch to advance the paper.

If paper is not inserted deep enough, it will not advance when the line feed switch is pressed.

Take up the slack in the paper and set the roll in position.

Close the paper cover.

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3. Replacement of the ink ribbon cassette

Remove the paper cover and the ribbon cover.

Pulling the release levers, lift up the auto cutter.

Ink ribbon cassete

Take-up knob

Rotate the take-up knob of the ink ribbon cassette in the direction of the arrow to tighten the ink ribbon.

Push the ink ribbon cassette to the left, then lift up its right side to remove it.

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Ink ribbon

Rotate the take-up knob of the new ink ribbon cassette to tighten the ink ribbon. Install the new ink ribbon cassette so that the ink ribbon gets into the gap shown at left.

Release the auto cutter and close the ribbon cover and the paper cover.

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SHARP CORPORATION

Printed in Korea / Imprimé en Corée / Gedruckt in Korea / Impreso en Corea

TINSE7377BHZA