Introduction …………………………………………………………………………………………………………………
SECTION 1. System Presets
Overview……………………………………………… ………………..…………………………………
Prior to Beginning……………………………………………..……………………………….………….
System Preset Job No……………………………………………………………………………………
SECTION 2. Free Key Layouts
Free Key Layout Set Up….………………………………………………………………………………
Free Key Layout Readings..……………………………………………………………..……………...
Except as permitted by such license, no part of the software or documentation may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of Sharp
Electronics Corporation.
The Data Tran software and/ or documentation referred to in this manual are furnished under the license by Datacap Systems, Inc. and
may only be used or copied in accordance with the terms of such license.
Designs and specification are subject to change without notice
All trademarks and registered marks are the property of their respective holders.
DISCLAIMER
The information contained in this document is furnished without assurance of peripheral/software
compatibility between Sharp POS products and the products of the suppliers listed.
Product specifications change without notification (both Sharp’ and other supplier’s products).
Sharp POS does not undertake to update materials. It is the dealer’s responsibility to keep current
with all technical issues associated with these products.
NOTICE TO USERS
This manual is intended to assist authorized Sharp dealers, with learning and understanding how to
the install and provide support for the ER-A410 and ER-A420.Please read each section carefully as it
will provide helpful hints and recommendations that will make your time more efficient and produce
time saving results. This manual is not intended for end user customers of authorized Sharp dealers.
Designs and specification are subject to change without notice Page ii of 209
Dealer Knowledge Book
Overview
The new ER-A410 and ER-A420 Version Up model ECRs has the following new features:
1) UPC (EAN) Codes Scanning
2) Overlapping Cashier Function (Transaction Sales Suspend Mode)
3) Remote Kitchen Printer using the following Epson models:
a. TM-T88III Thermal Printer
b. TM-U220 Black & Red Dot matrix Printer
c. TM-U230 Black & Red Dot matrix Printer
Note: The program data from the old ERA410 or ERA420 with version RACC1A are NOT
compatible with the new ER-A410 or ER-A420 version RCC2A.
PC Link version for the old ER-A410 and ER-A420 will not work with the new ER-A410 and
ER-A420 ECRs.
Designs and specification are subject to change without notice Page iii of 209
System Presets
Section-1: System Presets
Designs and specification are subject to change without notice Page 1 of 209
System Presets
Section-1: SRV Mode Programming
SRV-mode programmings consist of service programming jobs, which define the
ERA410/ERA420 system capabilities. The service program settings are printed on the Receipt /
Journal printer.
1. SRV-mode Program Readings:
List of SRV-mode Program Reports:
SRV-Mode Related Jobs: (X = indication of availability)
Job No. Description
900 System Presets / Memory Allocation
950 Free Key – Function keys
951 Keyboard Layout – Dept & PLU Link Key Position
990 Special Service Patch Data
2. Entering the SRV-Mode
To enter SRV-mode programming
Procedure:
1) Place the mode switch to the SRV’ position
2) Place the AC power cord into the wall outlet
3) Place the AC power cord into the wall outlet
CAUTION:
Never enter the SRV mode in the middle of a transaction – severe damage may result to the sales
totals.
Designs and specification are subject to change without notice Page 2 of 209
System Presets
Section-2: Prior to Beginning
The ERA410/A420 POS terminal should be initialized by executing a master reset. The Program
and Master Reset operations are available in one of the following three types:
Type Description
Program Reset Initializes the hardware and resident program without clearing
memory and totalizers
Master Reset-1 Initializes the hardware and clears the entire memory – restoring
factory initial values
Master-Reset-2 Initializes the hardware and clears the entire memory – restoring
factory initial values and enabling free key layout of the ERA410/A420
“fixed keys”
1. Master Resets:
The Master Reset procedures are primarily performed during installation and setup of the ERA410
and ERA420 model cash registers. Each has an important role when installing the equipment.
Follow one the below procedures when you wish to perform a Master Reset.
1. General Rule:
Master Reset: Clears the entire memory and resumes initial values (default program).
Program Reset: Resumes the initial program without clearing memory.
There are 2 methods for performing a Master Reset operation.
1) Master Reset-1: Normal Master Reset (out of box setup)
Clears the entire memory and resumes initial values
2) Master Reset-2: Enables the ability to change the layout fixed keys in addition to executing
the Master Reset-1.
During the Master Reset initialization, the following actions should be noted:
1) ***MRS*** is displayed on the upper line of the operator display.
2) MASTER RESET*** is printed on the journal tape.
3) The buzzer will beep 3-times
Designs and specification are subject to change without notice Page 3 of 209
System Presets
2. Master Reset-1 Operations:
There are 2 possible procedures to use in performing a Master Reset-1 operation.
Follow the below procedure when you wish to perform a program-reset (initialization)
Procedure A:
1) Place the mode switch to the SRV’ position
2) Place the AC power cord into the wall outlet
3) Depress and hold the [JOURNAL] feed key
4) Turn the mode switch from SRV’ -- > SRV position
Procedure B:
1) Remove the AC power cord from the outlet
2) Place the mode switch to the SRV position
3) Depress and hold the [JOURNAL] feed key
4) Replace the AC power cord into the wall outlet
Note:
***Procedure A must be used to reset the hardware. Procedure B cannot reset the hardware.
Master Reset-2 Operations:
There are 2 possible procedures to use in performing a Master Reset-2 operation.
Procedure A:
1) Place the mode switch to the SRV’ position
2) Place the AC power cord into the wall outlet
3) Depress and hold the [JOURNAL] & [RECEIPT] feed keys
4) Turn the mode switch from SRV’ -- > SRV position
***The operator display will show the fixed function keys (starting with the [0] key)
5) Program the Function Keys by depressing the desired location(s).
6) Once the [CA/AT] key is placed on the keyboard, ***MRS*** will be displayed and the reset
process will continued as outlined in Master Reset-1
Designs and specification are subject to change without notice Page 4 of 209
System Presets
Procedure B:
1) Remove the AC power cord from the outlet
2) Place the mode switch to the SRV position
3) Depress and hold the [JOURNAL] & [RECEIPT] feed keys
4) Replace the AC power cord into the wall outlet
***The operator display will show the fixed function keys (starting with the [0] key)
5) Program the Function Keys by depressing the desired location(s).
6) Once the [CA/AT] key is placed on the keyboard, ***MRS*** will be displayed and the reset
process will continued as outlined in Master Reset-1
Note:
***Procedure A must be used to reset the hardware. Procedure B cannot reset the hardware.
2. Program Reset:
The Program Reset (sometimes referred to as a “Service Reset”) may be achieved with or without
a [SRV] key (part no. LKGiM7113RCZZ) based on the System Preset settings.
1. General Rule:
A Program Reset should be performed under the following general conditions:
1) After the memory allocation setting has been modified
2) When a device assignment has been modified in COM port assignment
IMPORTANT NOTE:
During the Program Reset operation, PROGRAM RESET*** is printed on the journal tape
Follow the below procedure when you wish to perform a program-reset (initialization)
2. Procedures:
Base on the SRV Job#928-B setting, there may be 3 possible procedures in performing a
Program Reset.
Procedure- A:
1) Place the mode switch to the SRV’ position
2) Place the AC power cord into the wall outlet
3) Turn the mode switch from SRV’ -- > SRV position
Designs and specification are subject to change without notice Page 5 of 209
System Presets
Procedure- B:
1) Remove the AC power cord from the outlet
2) Place the mode switch to the SRV’ position
3) Replace the AC power cord into the wall outlet
4) Turn the mode switch clockwise to the SRV position (7 o’clock)
Procedure- C: (based on SRV Job#928-B)
1) Remove the AC power cord from the outlet
2) Place the mode key in the PGM2 position
3) Depress and hold the [RECEIPT] & [JOURNAL] feed keys
4) Replace the AC power cord into the wall outlet while holding the keys
Note:
***Procedure A must be used to reset the hardware. Procedures B and C cannot reset the
hardware.
CAUTION:
Never enter the SRV mode in the middle of a transaction – severe damage may result to the sales
totals.
Designs and specification are subject to change without notice Page 6 of 209
System Presets
3. Recommended Set Up Procedures
To minimize unnecessary steps when installing the ERA410 and ERA420 model cash register,
please perform Job#975 (Memory Allocation), Job#900s (Service Parameters),
Job#950 (Free Key), Job#951 (Keyboard Link Position) followed by “All” PGM2 settings.
The below chart represents the SRV Job# Reference Descriptions:
SRV-Mode Related Jobs: (X = indication of availability)
Job No. Description
901 – 929
980
930 - 939 Report Counters Z-Counters
942 – 943
969
944 PGM2 Mode Secret Code
948 Training Cashier Assignment
949 Training Mode Title Programming
950 Keyboard Layout – Function keys
951 Keyboard – Dept & PLU Keys
975 Memory File Allocation Programming
985 Euro Symbol Programming for the TM-295 Slip Printer
986 Domestic Currency Symbol Programming
987 Language Selection for Text Print
990 Special Service Patch
996, 998 Program Data Send/Receive Function
4. Service Mode Programming
System Parameters
GT Totalizers
Service mode programming is usually performed during the installation process. To change the
System Preset settings, the key operation is required:
0
XXX
[Job#]
ABCD
Designs and specification are subject to change without notice Page 7 of 209
.
@
CA/AT
System Presets
Section-3: System Preset Job No.
System Preset: 901
BitDescription Data
A410A420
4/0
A
2/0
1/0
Enter SUM of Selection ----^
Tax System:
B
Auto Tax 1-4 & Manual Tax System / Canadian Tax (Type 1-10) / Canadian
Tax (Type-11: VAT-on-VAT)
Enter SUM of Selection ----^
Tax Rounding System:
C
- Singapore / Normal
Enter SUM of Selection ----^
Tab Setting:
D
- Decimal setting for display and print
Enter SUM of Selection ----^
0/6/7
8/0
3/2/1/0
MRS
Defaults
0 0
0 0
0 0
2 2
NOTE:
• 901-C: The Singapore Tax Rounding method will round the tax to the nearest nickel.
System Preset: 902
BitDescription Data
A410A420
---- ---
A
---- ---
---
Enter SUM of Selection ----^
---- ---
B
---- ---
---- ---
Enter SUM of Selection ----^
---- ---
C
---
---- ---
Enter SUM of Selection ----^
---- ---
D
---- ---
---- ---
Enter SUM of Selection ----^
MRS
Defaults
0 0
0 0
0 0
0 0
NOTE:
Designs and specification are subject to change without notice Page 8 of 209
System Preset: 903
System Presets
BitDescription Data
A410A420
ECR Data Copy (SIO) All RAM data Send/Receive Baud Rate (bps):
A
19200/9600
Enter SUM of Selection ----^
---- ---
B
Measure of Weight for Scale Entries Kg/Lb 2/0
---- ---
Enter SUM of Selection ----^
---
C
Tare Weight Entry is allowed Yes/No 2/0
Scale Weight System 1 Int. & 3 Dec./2 Int. & 2 Dec. 1/0
Enter SUM of Selection ----^
---- --Food Stamp System:
D
Food Stamp Forgiveness / Tax Payable in Food Stamps
Tax in Not Payable in Food Stamps / No Food Stamps
---- ---
Enter SUM of Selection ----^
5/4
3/2/1/0
MRS
Defaults
5 5
0 0
0 0
0 0
NOTE:
• 903-A is applicable for the 02FD.exe utility (not online communications)
• Manual Scale Entry is NOT allowed.
• To enabled Scale entries 906-D must be set = 1
System Preset: 904
BitDescription Data
A410A420
Date is printed No/Yes 4/0
A
---- ---
---- ---
Enter SUM of Selection ----^
Consecutive No. is printed No/Yes 4/0
B
---- ---
---- ---
Enter SUM of Selection ----^
---- ---
C
---- ---
---- ---
Enter SUM of Selection ----^
---- ---
D
---- ---
---- ---
Enter SUM of Selection ----^
MRS
Defaults
0 0
0 0
0 0
0 0
NOTE:
904-A&B applies to Receipts, Slip, and Kitchen Print chits
Designs and specification are subject to change without notice Page 9 of 209
System Preset: 905
System Presets
Bit Description Data
A410 A420
Tax4 Subtotal is printed on Trans. Reports No/Yes 4/0
Gross Tax4 & Refund Tax4 Totals are printed on Trans.
A
Reports
Net Tax4 Total is printed on Trans. Reports No/Yes 1/0
Enter SUM of Selection ----^
Tax is printed when the Taxable Subtotal = $0.00 Yes/No 4/0
B
Tax is printed when GST is VAT No/Yes 2/0
Tax is printed when Tax = $0.00 No/Yes 1/0
Enter SUM of Selection ----^
GST Exempt is printed on Trans. Reports No/Yes 4/0