Sharp Aquos Zero User Guide
AQUOS zero
User Guide
AQUOS zero
User Guide Contents
1
Introduction
About the User Guide........................................................ 3
Getting Started
Package Contents............................................................... 6
Parts & Functions.............................................................. 6
SIM Card.............................................................................. 8
Internal Storage................................................................10
Charging Handset..............................................................10
Power On/Off................................................................... 13
Making Initial Settings.................................................... 14
Google Account................................................................. 16
Unlocking Screen...............................................................18
Basic Operations
Basic Operations...............................................................22
Using Manner Mode.......................................................... 22
Using Airplane Mode.........................................................24
Using Fingerprint Authentication Function....................24
Updating the System........................................................27
Using ROBOQUL................................................................ 28
Touchscreen/Text Entry
Using Touchscreen............................................................ 32
Text Entry.........................................................................33
Handset Interface
Handset Screens............................................................... 36
Icons at Display Top (Status Bar)...................................43
Checking Notifications (Notifications Window).............44
Checking Notifications (Quick Settings Window).......... 46
Capturing Screenshots (Clip Now)...................................48
Scrolling Screen Automatically (ScrollAuto)...................49
Phone
Placing/Answering Calls...................................................52
Optional Services..............................................................56
Handset Phone Number.................................................... 63
Making Phone Settings.....................................................63
Address Book.................................................................... 65
Messaging
Sending Messages (＋メッセージ (+Message))................ 70
Using Gmail....................................................................... 71
Using Email........................................................................74
Internet
Using the Internet (Chrome)............................................78
Camera
Capturing Photos/Videos................................................. 84
Music & Images
Listening to Music (Play Music)...................................... 90
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Viewing & Managing Photos/Videos (Album)..................92
Application Basics
Confirmation when First Activating Applications......... 96
Applications.......................................................................97
Adding/Deleting Applications.......................................... 99
Managing Data
Backup & Restore...........................................................106
Importing Data from Other Mobiles............................. 106
Wi-Fi/Bluetooth
Connecting by Wi-Fi.......................................................110
Using Bluetooth® Function............................................ 116
Using Tethering.............................................................. 120
®
Handset Settings
About Settings............................................................... 122
Data Usage Settings...................................................... 123
Battery Settings.............................................................130
Display Settings............................................................. 132
Sound Settings................................................................139
AQUOS Useful Settings..................................................144
Security & Location Settings........................................146
System Settings..............................................................158
Other Handset Settings.................................................164
Radio Wave Exposure and Specific Absorption Rate (SAR)
Information..................................................................... 206
Water & Dust Resistance.............................................. 208
Global Services
Global Roaming............................................................... 174
Calling from Outside Japan...........................................175
For Assistance
Handset Powers Off...................................................... 180
Handset Does Not Power On......................................... 180
Cannot Charge / Charging Stops / Charging Is Slow...181
Battery Runs Out Quickly............................................. 181
Display Turns Off Suddenly.......................................... 182
Display Goes Dark Suddenly.......................................... 182
Screen Freezes / Operation Is Unstable....................... 183
SIM Card Not Recognized.............................................. 183
Cannot Send/Receive Mail..............................................184
Cannot Connect to Internet.......................................... 184
Cannot Talk on Phone / Cannot Hear Other Party...... 185
Cannot Use Applications................................................ 185
Warranty/Specifications/Customer Service
Warranty & After-Sales Service................................... 188
Specifications..................................................................188
Customer Service............................................................190
Safety Precautions
Safety Precautions.........................................................192
Important Product Information.....................................200
Handset & Hardware Care............................................. 202
General Notes................................................................. 204
Introduction
About the User Guide
In the User Guide, most operation descriptions are based on
handset at time of purchase.
Unless noted otherwise, descriptions are for Home Screen
(AQUOS Home). Some operation descriptions may be omitted.
Before Using This Product
Read "Safety Precautions" thoroughly beforehand for proper
usage.
Accessible services may be limited by subscription contract
conditions.
Data Communication
・Handset is designed to be always connected to the Internet.
Communication is initiated automatically for some functions
such as data syncing.
・Large-volume data communication, such as downloading
applications and viewing videos, incurs expensive
transmission fees. Subscription to a flat-rate plan is
strongly recommended.
・Even if connected by Wi-Fi, some applications and services
incur transmission fees.
3
Introduction
Screenshots & Key Labels
Screenshots in the User Guide may differ in appearance with
actual Display. Key labels in the User Guide are simplified for
description purposes and differ with actual Display.
Other Notations
In the User Guide, the product is referred to as "handset."
"801SH" here refers to this mobile phone "AQUOS zero."
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4
Getting Started
Package Contents............................................................... 6
Parts & Functions.............................................................. 6
SIM Card.............................................................................. 8
Internal Storage................................................................10
Charging Handset..............................................................10
Power On/Off................................................................... 13
Making Initial Settings.................................................... 14
Google Account................................................................. 16
Unlocking Screen...............................................................18
6
Package Contents
Package Contents
・Handset (AQUOS zero)
・Battery is built into handset.
・Handset back cover is not removable.
・SIM Removal Tool (Complimentary sample)
・3.5mm Earphones Adapter (Complimentary sample)
・クイックスタート (Japanese)
・お願いとご注意 (Japanese)
・Instructional insert
Parts & Functions
Handset (Front)
Name Description
Proximity Sensor prevents Touchscreen
Proximity/
Light Sensor
Front
Camera
Display
Earpiece/
Speaker
Charging/
Notification
Lamp
misoperation during calls. Light Sensor
adjusts Display brightness according to
ambient light.
Use to shoot photos or videos of yourself.
Touchscreen-type display; operate with
your fingers on Display.
Hear the other party's voice, music, video,
etc. here.
Illuminates while charging or for missed
calls and notifications.
Earpiece/Speaker Cautions
Avoid holding Earpiece close to ear other than during a call
or playing back Answer Phone messages. Earpiece is also
a speaker; a sudden ringtone or alarm may affect hearing.
Handset also increases volume gradually to the set volume
after switching to Speakerphone during a call or ending a
call to prevent loud speaker sound close to ears.
7
Handset (Back and Sides)
Name Description
Mic
(Recorder Mic)
Back
Camera
FeliCa mark
External
Connection
Jack
Speaker
Card Tray
Mobile
Light
Fingerprint
Sensor
Mic/
Recorder Mic
Use while recording videos or when talking
through Speakerphone.
Make sure not to cover Recorder Mic.
Shoot photos or videos.
Hold up to reader/writer to use NFC/
Osaifu-Keitai®.
Connect ROBOQUL, AC Adaptor, etc.
Listen to music, video sound, etc.
Install/remove SIM Card.
Use as a camera flash, flashlight, etc.
Use fingerprint authentication to unlock
screen.
Talk to the other party here. Also use
while recording videos or when talking to
emopa.
Make sure not to cover Mic/Recorder Mic.
Handset Keys
Name Description
Volume Up
Key
Volume
Down Key
Power Key
Increase volume.
Decrease volume.
Turn Display off/on. Long Press for power
on/off, reboot, etc.
Charging/Notification Lamp
Lights/flashes while charging or for missed calls, new SMS/
+Message, etc.
Lamp
color and
illumination
Red, lit
Green, lit
Red, flashing Charging not possible
White,
1
flashing
Charging (Battery level less than about
94%)
Charging (Battery level more than about
95%)
Notifications (missed calls, new SMS/
+Message, etc.)
Indication
Getting Started
1 Flashes when Display turned off.
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SIM Card
SIM Card is an IC card containing phone number and other
customer information.
Handling SIM Card
Check the following regarding SIM Card handling.
IC (gold) chip
・For SIM Card handling, see SoftBank Website.
https://www.softbank.jp/mobile/support/protect/usim/
(Japanese)
・Avoid applying labels. May damage SIM Card.
・SIM is replaceable (at cost) in case of loss/damage.
・Wipe clean with a dry, soft cloth.
・Always keep the IC (gold) chip clean.
SIM Card Cautions
Observe the following when using SIM Card.
・Within Japan, SIM Card must be installed to make
emergency calls (110, 119, 118).
・Always follow emergency procedures to suspend service
if your SIM Card or handset (SIM Card inserted) is lost/
stolen. For details, contact Customer Service.
・Customer is responsible for any damage caused by
inserting SIM Card in an other-brand IC card reader, etc.
SoftBank Corp. is not responsible in such case.
・It is recommended that you back up information that is
saved on SIM Card. SoftBank Corp. is not responsible for
damages from saved information that is lost.
・Always power off handset before inserting/removing SIM
Card.
・Note that SIM Card specifications and performance may
change without notice.
・Return SIM Card to SoftBank Corp. when canceling
subscription.
・SIM Card is the property of SoftBank Corp.
・Returned SIM Cards are recycled for environmental
purposes.
With Display upward, insert SIM Removal Tool in removal hole
in Card Tray
・Press firmly and straight until Card Tray ejects.
Pull out Card Tray
・With Display upward, pull out Card Tray. Pulling out Card
Tray with Display downward or handset held upright can
allow SIM Card to fall from Card Tray and become misplaced.
・Do not pull Card Tray forcefully or at an angle; damage may
result. Gently pull Card Tray out horizontally.
Set SIM Card in Card Tray
・Place gently, noting orientation of SIM Card (notch/IC (gold)
chip facing down).
・Make sure SIM Card is in Card Tray. Inserting Card Tray with
SIM Card on its edge may cause damage.
Insert Card Tray in SIM Card Slot
Inserting SIM Card
Always power off beforehand.
・Set SIM Card in Card Tray beforehand. Do not insert SIM
Card without setting it in Card Tray.
SIM Card is inserted.
・Do not insert Card Tray upside down.
・Insert gently all the way horizontally in direction shown.
・Push Card Tray firmly where circled (○) so that there is no
gap between handset and Card Tray.
・To maintain water and dust resistance, use handset with
Card Tray completely closed.
9
Removing SIM Card
Always power off beforehand.
With Display upward, insert SIM Removal Tool in removal hole
in Card Tray
・Press firmly and straight until Card Tray ejects.
Pull out Card Tray
SIM-Unlocking Handset
Handset can be SIM-unlocked. SIM-unlocking handset allows
other-carrier SIM cards to be used with it.
・Some services, functions, etc. may have restrictions when
an other-carrier SIM card is used. SoftBank Corp. does not
guarantee operation whatsoever.
・For details on SIM unlocking, see SoftBank Website.
Getting Started
・With Display upward, pull out Card Tray. Pulling out Card
Tray with Display downward or handset held upright can
allow SIM Card to fall from Card Tray and become misplaced.
・Do not pull Card Tray forcefully or at an angle; damage may
result. Gently pull Card Tray out horizontally.
Remove SIM Card
Insert Card Tray in SIM Card Slot
SIM Card is removed.
・Do not insert Card Tray upside down.
・Insert gently all the way horizontally in direction shown.
・Push Card Tray firmly where circled (○) so that there is no
gap between handset and Card Tray.
・To maintain water and dust resistance, use handset with
Card Tray completely closed.
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Internal Storage
Internal storage can be used for saving data including system
data, applications, and video and photos taken with Camera.
Data in Internal Storage
Data in internal storage may be lost/altered due to accidents,
malfunctions, repairs, handset upgrade/replacement,
mishandling, etc. Back up important data regularly. SoftBank
Corp. is not liable for any damages resulting from loss/
alteration of data.
・Never power off while reading or writing data.
・Make sure not to erase or overwrite data accidentally.
Charging Handset
Battery is built into handset.
Internal Battery
A lithium-ion battery is built into handset; it is not
removable.
Recycling
This product requires a lithium-ion battery. Lithiumion batteries are recyclable. To recycle a used lithiumion battery, take it to any shop displaying the recycling
symbol.
Battery Cautions
Storage
To help maintain performance and life of Internal Battery,
do not store in the following conditions (battery level
should be at approximately 40% for optimal storage).
・Full (immediately after charging is complete)
・Exhausted (too low to power on handset)
Bulges of Internal Battery
Depending on use, bulges may appear near end of battery
life; this does not affect safety.
Internal Battery Replacement
Internal Battery is a consumable item; may need to be
replaced if operating time shortens noticeably. Internal
Battery is not user replaceable; its replacement incurs fees
and requires handset submission to a SoftBank Shop or
other appropriate servicer. For details, contact a SoftBank
Shop or Customer Service.
About Charging
The following charging options are available.
Charging
Option
ROBOQUL
(desktop
holder)
AC Adaptor
Place handset in ROBOQUL and
charge using an AC Adaptor (optional
accessories).
Connect handset and AC Adaptor (optional
accessory) directly.
Description
Indications while Charging
Charging/Notification Lamp
Charging/Notification Lamp illuminates red while charging;
illuminates green when charge is almost full.
・If Charging/Notification Lamp is blinking, charging is not
working properly. Make sure that you are using Charger
and products specified by SoftBank Corp. If you are using
specified products only, contact a SoftBank Shop or
Customer Service.
ROBOQUL
ROBOQUL is designed for use in Japan. You assume all
responsibility if used abroad. Use abroad may infringe on
the country's/region's laws; check before using.
11
Getting Started
Lock Screen while Charging
Charging progress appears in lock screen.
・"Charging": normal charging
・"Charging rapidly": rapid charging
・"Charging slowly": low-speed charging; handset begins
low-speed charging depending on the conditions, such as
when nearly charged.
Charging Cautions
Water Resistance
ROBOQUL and AC Adaptor (optional accessories) are not
waterproof. Never connect a charger plug/USB Type-C™
plug while handset or Charger is wet.
Handset is water resistant; however, if a charger plug/USB
Type-C plug is inserted while it is wet, liquid (tap water,
beverage, sea water, pet urine, etc.) or a foreign object
adhered to handset or a charger plug/USB Type-C plug may
cause overheating, burnout, fire, malfunction, burns, etc.
due to electric shock, short-circuiting, etc.
Handling Cords
Do not pull, bend, or twist cord; may damage the cord.
About Charging Abroad
SoftBank Corp. is not liable for problems resulting from
charging handset abroad.
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Charging with ROBOQUL
Charge using ROBOQUL [SHEGH1] and an AC Adaptor (USB
Type-C™ quick charge AC Adaptor for USB PD [ZSDBAS] (SBAC20-TCPD)) (optional accessories).
When charging using ROBOQUL and handset is powered on,
ROBOQUL swivels when Display lights up, at start of charging,
for incoming calls, alarms, etc. See "Using ROBOQUL" for
details on setting ROBOQUL motion.
Use ROBOQUL on a flat and stable surface.
Handset does not quick-charge when using ROBOQUL. See
"Handset" for charge times with an AC Adaptor/ROBOQUL.
Insert USB Type-C plug on AC Adaptor into ROBOQUL power
connection terminal
After charging, remove handset from ROBOQUL and disconnect
USB Type-C plug on AC Adaptor
・Hold down ROBOQUL while pulling handset straight up.
Unplug AC Adaptor and lower plug
Charging ends.
Using ROBOQUL Functions
You must set permissions for ROBOQUL to use functions
beforehand. See "Before Using ROBOQUL" for details.
Raise plug on AC Adaptor and plug into outlet
Insert ROBOQUL charging plug into External Connection Jack
( ), and lean handset backward ( )
Charging/Notification Lamp illuminates once charging
starts.
・Press handset firmly and straight all the way. If not
attached adequately, handset may fall or ROBOQUL may tip
over. Avoid scratching handset when attaching.
・
To continue using ROBOQUL after charging, skip and
.
13
Charging with AC Adaptor
Use an AC Adaptor (USB Type-C™ quick charge AC Adaptor for
USB PD [ZSDBAS] (SB-AC20-TCPD)) (optional accessory).
For information on other peripheral devices, see SoftBank
Website.
Insert USB Type-C plug of AC Adaptor into External
Connection Jack
Raise plug on AC Adaptor and plug into outlet
Charging/Notification Lamp illuminates once charging
starts.
Power On/Off
Powering On
Getting Started
Long Press Power Key until SHARP logo appears
Handset powers on, and lock screen appears after a while.
・If confirmation appears, follow onscreen prompts.
・An initial settings wizard may appear the first time handset
is powered on. For details on initial settings, see "Making
Initial Settings."
After charging, unplug AC Adaptor from outlet and disconnect
from handset
Charging ends.
Flick / up
Home Screen appears.
・
After Flicking up, enter pattern / lock no. (PIN) /
password to unlock.
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Powering Off
Power Key (Long Press)
Power off
Making Initial Settings
When powering on the first time, an initial settings wizard
appears for optionally making Wi-Fi, Google™ account, and
other settings. Follow onscreen instructions to set items.
Insert SIM Card before powering on handset.
Making Initial Settings
Select language then START
・
To place an emergency call, Tap Emergency call .
・
To set visual assistance, Tap Vision Settings . See
"Accessibility" for details.
Handset powers off.
Set Wi-Fi items
・Follow onscreen prompts.
・
To skip Wi-Fi settings, select Use mobile network for
setup / SKIP . Continue by following onscreen prompts.
DON'T COPY DATA
・
Tap NEXT to copy data from another mobile, etc. Follow
onscreen prompts.
15
Set up a Google Account
・See "Google Account" for details on a Google Account.
・
To skip Google Account setup, Tap Skip .
Set/check each item ACCEPT
Skip
・
After Tapping Add a card follow onscreen prompts to
save card information.
Set each item DONE FOR NOW
Getting Started
SKIP
・
Tap method NEXT to set selected method. See "Using
Fingerprint Authentication Function," "Security & Location
Settings," "Setting Screen to Unlock by Tracing Pattern,"
"Requiring Lock No. (PIN) Entry for Unlocking Screen," and
"Setting Screen to Unlock with Password" for details.
No Thanks / Turn on
Handset restarts, and initial settings are complete.
・To make My SoftBank settings, after initial settings,
Drag Status Bar down, then Tap Information about My
SoftBank .
・
After Tapping Turn on , follow onscreen prompts to set
Google Assistant.
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Google Account
Use a Google Account and get more convenience with Google
services. A Google Account is required to use some services or
fully use some applications.
Google Account Cautions
Google Account Mail Address & Password
Be careful not to forget your Google account mail address
and password.
Google Account Operations & User Interface
Operations and user interface are subject to change due to
automatic application updates or other reasons.
Creating a Google Account
In Home Screen, Drag Favorites Tray to top of Display
Add account
Google
(Settings)
Window for logging in to a Google account opens.
Create account
For myself
Accounts
・
To create a child's account, Tap For my child , then follow
onscreen prompts.
17
Enter first name Enter last name Next
・If confirmation appears, follow onscreen prompts.
Set/enter date of birth and gender Next
Yes, I'm in
・To not add a phone number, or add a phone number for
security only, Tap More options . Continue by following
onscreen prompts.
・
To not set a phone number, Tap Skip .
Check the privacy policy and terms of use I agree
Getting Started
Enter username (mail address) Next
Enter password Re-enter password Next
Next
Select whether to enable data backup ACCEPT
Account is created.
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Signing in to a Google Account
In window for logging in to a Google account, enter mail
address Next
Enter password Next
Unlocking Screen
Screen Lock
After a period of inactivity, Display turns off to save battery
power (screen lock active). Screen lock prevents accidental
Touchscreen operation.
・To activate screen lock manually, Press Power Key when
Display is turned on.
Follow onscreen prompts
You are signed in to your Google Account.
If Screen Lock Activates while Playing
Music
Music continues to play. For operation, Press Power Key to
open lock screen and use operation panel (operations may
vary depending on application).
Unlocking Screen
19
When Display is turned off (screen lock active), Power Key
Lock screen appears.
In lock screen, Flick / up
Getting Started
Screen is unlocked.
・For enhanced security, set handset to require pattern
drawing or lock no. (PIN)/password entry for unlocking
screen or set screen to be unlocked with your fingerprint
as needed. See "Using Fingerprint Authentication Function,"
"Setting Screen to Unlock by Tracing Pattern," "Requiring
Lock No. (PIN) Entry for Unlocking Screen," and "Setting
Screen to Unlock with Password" for details.
・
After Flicking up, enter pattern / lock no. (PIN) /
password to unlock.
Another Way to Turn On Display
Set Display to turn on when handset is picked up and
held still (Turn screen on by holding). See "Auto Sleep Off
Settings" for details.
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Basic Operations
Basic Operations...............................................................22
Using Manner Mode.......................................................... 22
Using Airplane Mode.........................................................24
Using Fingerprint Authentication Function....................24
Updating the System........................................................27
Using ROBOQUL................................................................ 28
22
Basic Operations
Selecting Options and Navigating
Screens
Tap items, icons, onscreen keys, etc. to open assigned items.
・
To return to the previous screen, Tap .
Menu Operations
Tap at Display top or bottom for available settings and
items.
Using Manner Mode
Mute ringtones and other handset sounds to avoid disturbing
others around you.
Manner mode setting is also accessible from Quick Settings
Window.
Manner Mode Options
Settable items are the following.
・Vibe
Ringtones and other handset sounds are muted; handset
vibrates for incoming calls/messages, etc.
・Mute
Ringtones and other handset sounds are muted; handset
does not vibrate for incoming calls/messages, etc.
Manner Mode Cautions
Camera shutter sound, video recording tones, alarms, media
sound, etc. still play even in Manner mode.
・Alternatively, to mute alarms and media sound, use "Do
not disturb." See "Sound Settings" for details.
・Screens may also have settings and items that are available
by Touching & Holding Display.
Using Manner Mode (Vibe)
Press Volume Up/Down Key
Volume bar appears.
(Manner OFF)
Icon changes to (Vibe), and handset enters Manner
mode (vibe).
23
Canceling Manner Mode (Vibe)
Press Volume Up/Down Key for volume bar, (Vibe)
(Mute)
Icon changes to (Manner OFF), and handset exits
Manner mode.
Using Manner Mode (Mute)
Press Volume Up/Down Key
Basic Operations
Volume bar appears.
(Manner OFF)
Icon changes to (Vibe), and handset enters Manner
mode (vibe).
(Vibe) while volume bar is displayed
Icon changes to (Mute), and handset enters Manner
mode (mute).
Canceling Manner Mode (Mute)
Press Volume Up/Down Key for volume bar, (Mute)
Icon changes to (Manner OFF), and handset exits
Manner mode.
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24
Using Airplane Mode
Leaving power on, suspend signal-transmitting functions.
Activating Airplane Mode
Drag Status Bar down
Notifications Window opens.
Airplane mode activates.
Canceling Airplane Mode
Using Fingerprint Authentication Function
Fingerprint Authentication Function
Hold finger to sensor to authenticate and use handset.
Use this function to unlock screen or access Notifications
Window.
Fingerprint Authentication Function
Cautions
Observe the following when using the fingerprint
authentication function.
・Authentication is based on fingerprint characteristics.
This function may be unusable if your fingerprint
characteristics are not prominent.
・Ability to authenticate (assuming finger is held to
sensor correctly) depends on conditions of use. Saving
your fingerprint may be difficult if finger is in any of
the following conditions. Washing/wiping hands, using
different finger, saving a wider area, etc. may improve
capability.
- Wrinkled with moisture (e.g., after a bath)
- Wet with water, sweat, etc.
- Dry
- Covered with handcream, etc.
- Stained with mud or oil
- Rough or damaged (cut, sore, etc.)
- Fingerprint is faint (finger surface is worn)
- Fingerprint is deformed due to weight gain or loss
- Finger surface condition at the time of authentication
is extremely different than when fingerprint was saved
・Fingerprint authentication technology does not guarantee
successful personal authentication/verification. SoftBank
Corp. is not liable for any damages resulting from use
of handset by third party or lost opportunities to use
handset.
From Notifications Window,
Airplane Mode Caution
Activating Airplane mode disables Wi-Fi and Bluetooth®,
interrupting corresponding transmissions.
Wi-Fi/Bluetooth® connections can be used even in
Airplane mode by enabling Wi-Fi/Bluetooth® after
activating Airplane mode; make sure that such connection/
transmission is allowed in your current location before use.
Saving Fingerprints
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location
Security & location menu opens.
Fingerprint
25
Follow onscreen prompts and set pattern / lock no. (PIN) /
password for unlocking screen
Basic Operations
・This is a backup method for unlocking the screen if unable
to authenticate with your fingerprint.
・If method for unlocking screen is setting other than
None or Swipe , first unlock screen.
・See "Setting Screen to Unlock by Tracing Pattern,"
"Requiring Lock No. (PIN) Entry for Unlocking Screen," and
"Setting Screen to Unlock with Password" for details on
setting a method for unlocking screen.
Fingerprint settings open.
NEXT
NEXT
Hold finger to sensor until handset vibrates
・Move finger a little at a time and hold it to sensor.
・Repeat until screen appears indicating fingerprint is saved.
・If finger is already saved, use another finger.
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26
Fingerprint Sensor Cautions
DONE
Fingerprint is saved.
・
To save other fingerprints, Tap ADD ANOTHER .
Saving Fingerprints
Savable Number of Fingerprints
Save up to 5 fingerprints.
Backup Screen Unlock Methods
Make sure not to forget pattern / lock no. (PIN) /
password set as backup for unlocking screen.
Observe the following when using Fingerprint Sensor.
・Do not hit or subject handset to excessive shock. May
cause malfunction or damage. Do not scratch sensor
surface or poke with a pen, pin, or other pointed object.
・Do not place stickers on sensor surface or mark with ink.
・Dust, smudges, or other soiling on sensor may affect
authentication. Clean the Fingerprint Sensor surface from
time to time.
・Holding finger to sensor for too short/long a time may
affect authentication. Hold finger straight on sensor so
that spiral of fingerprint is in center of sensor.
・Fingerprint Sensor may not activate if you start saving
your fingerprint or performing authentication with your
finger on the sensor. Release it and retry.
Performing Fingerprint Authentication
In authentication window, hold finger to sensor
Fingerprint Saving Operations
Setting/Changing Names of Saved Fingerprints
In Fingerprint settings, Tap saved fingerprint Enter
name OK
Deleting Fingerprints
In Fingerprint settings, for saved fingerprint
DELETE
Troubleshooting
Q. Failure to save fingerprint
A. Keep your finger pressed on the sensor slightly
harder. Using a different finger may also improve
authentication performance.
Fingerprint is authenticated.
Troubleshooting
Q. Fingerprint is not authenticated
A. Remove finger then try authenticating again.
Or, Flick / up and unlock screen using backup
unlock method set when saving fingerprint.
Updating the System
27
Check whether system updates are required via the network,
and update manually as required.
Software Update Cautions
Applications
Applications may be updated or newly added, or names,
icons, operations and user interfaces of applications may
be changed.
System Update Cautions
Observe the following before a system update.
・It may take time to update the system.
・Operate handset where signal reception is good and
without changing location. Also operate with adequate
battery charge. Signal becoming weak or Battery
becoming low during a system update may cause an
update failure (an update failure may disable handset).
Data Backup
Saved data may be lost depending on condition of handset
(malfunctioning, damaged, water seepage, etc.). It is
recommended that you back up important data before
updating the system. SoftBank Corp. is not responsible for
damages from loss of data.
Advanced System update
System update window appears.
Follow onscreen prompts
System update begins.
・Use other functions during a system update.
・
After the system update proceeds, Restart now appears
at the end. Tap and complete the system update.
If Handset Does Not Restart after
Tapping Restart now
An update failure may disable handset. If handset is
disabled, contact your contracted SoftBank Customer
Assistance for repairs.
Basic Operations
Updating the System
Notification appears when a system update is required. Tap
the notification and follow onscreen prompts. If notification
does not appear, check whether a system update is required as
follows and update the system.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) System
AQUOS zero
28
Using ROBOQUL
When charging using ROBOQUL and handset is powered on,
ROBOQUL swivels when Display lights up, at start of charging,
for incoming calls, alarms, etc. If emopa is enabled, ROBOQUL
makes an audio notification as it swivels.
ROBOQUL Firmware Updates
ROBOQUL firmware is updatable. When an update is
required, "Updating ROBOQUL" appears on handset when
connected to ROBOQUL. Follow onscreen prompts to update
firmware.
・To update firmware, the following conditions are
required.
- ROBOQUL is connected to an AC Adaptor
- Handset is placed in ROBOQUL
- Handset is connected to the network
- At least 30% battery is remaining
・The firmware update will be interrupted if the battery
becomes too low or handset/AC Adaptor is removed
from ROBOQUL. ROBOQUL will become unusable if a
firmware update is interrupted. Make sure that the
required conditions are met, and then connect handset to
ROBOQUL again and complete a firmware update.
・Handset checks for firmware updates via the network
once a week when placed in ROBOQUL. Firmware is also
updated via the network. Transmission fees are incurred
when using the network.
NEXT
ALLOW
・For several functions, continue in the same way.
CLOSE
Before Using ROBOQUL
You must set permissions for ROBOQUL to use functions
beforehand.
Power on handset and charge with ROBOQUL
Unlock screen with handset placed in ROBOQUL
Description of ROBOQUL appears.
ROBOQUL setting is complete.
・
To make emopa settings, Tap Set emopar , then follow
onscreen prompts.
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