Water & Dust Resistance.............................................. 186
Introduction
3
About the User Guide
Thank-you for purchasing this product.
Before You Begin
Read "Safety Precautions" thoroughly beforehand for proper
usage.
Accessible services may be limited by contract conditions.
Guide Usage Notes
In the User Guide, most operation descriptions are based on
handset at time of purchase.
Unless noted otherwise, descriptions are for app sheet in
Home Screen (Feel Home).
"Confirmation" refers to a window that appears after
operation, such as authentication prompt window, selection
window or caution window.
Some operation descriptions may be omitted.
Screenshots & Key Labels
Accessing Instructions on Handset
Launching Guide
In app sheet,(Basic)(Guide)
Guide top screen opens.
・
Information on usage of(Guide) appears at initial
startup. Follow onscreen prompts.
Introduction
Screenshots in the User Guide may differ in appearance with
actual Display. Key labels in the User Guide are simplified for
description purposes and differ with actual Display.
Other Notations
In the User Guide, the product is referred to as "handset."
microSD™/microSDHC™/microSDXC™ Card is referred to as "SD
Card."
"502SH" here refers to this mobile phone "AQUOS Xx2."
AQUOS Xx2
4
Showing Status Bar Indicator
Show indicator to launch Guide from Notifications Window.
・Handset back cover is not removable.
・TV Antenna Cable (Complimentary sample)
・クイックスタート (Japanese)
・お願いとご注意 (Japanese)
・Warranty
Parts & Functions
Handset Parts
NameDescription
Earphones-
Microphone
Port
Proximity/
Light Sensor
Display
Internal
Camera
Charging/
Notification
Lamp
Speaker
Mic
(Recorder Mic)
External
Device Port
Receiver
Proximity
Sensor for
Grip Magic
Mic/
Recorder Mic/
Pressure Vent
Connect TV Antenna Cable or Earphones
with Mic (optional accessory) here.
Proximity Sensor prevents Touchscreen
misoperation during calls. Light Sensor
adjusts Display brightness according to
ambient light.
Handset uses a touchscreen-type Display.
Operate with your fingers on Display.
Use to shoot photos or videos of yourself.
Illuminates while charging or for
notifications (missed calls, new messages,
etc.).
Listen to music, video sound, Full Seg/One
Seg, etc.
Use while recording videos or when talking
to emopa.
Connect AC Charger or Micro USB Cable
here.
Hear other party's voice through this.
Detects nearby objects to prevent
unintended Grip Magic operation.
Talk to other party through this. Also use
while recording videos or when talking to
emopa.
Pressure Vent releases excess air inside
handset.
NameDescription
Card Slot
FeliCa
Mark
Mobile
Light
External
Camera
Proximity
Sensor for
Grip Magic
Fingerprint
Sensor
Grip Sensor
Insert/remove SD Card and USIM Card.
Hold up to reader/writer when using NFC/
Osaifu-Keitai®.
Use as a camera flash, flashlight, etc.
Shoot photos or videos.
Detects nearby objects to prevent
unintended Grip Magic operation.
Unlock screen in Welcome sheet
(lock screen) through fingerprint
authentication.
Turns on Display, etc. when handset is
held with both right and left sensors
touched.
Handset Keys
7
USIM Card
USIM Card is an IC card containing phone number and other
customer information.
Getting Started
Handling USIM Card
・See instructions included with USIM Card for handling.
・Avoid applying labels. May damage USIM Card.
・USIM is replaceable (at cost) in case of loss/damage.
・Wipe clean with a dry, soft cloth.
・Always keep the IC chip (metal) clean.
IC chip (metal)
USIM Card Usage Notes
About USIM Card
Observe the following when using USIM Card.
・Always follow emergency procedures to suspend service if
your USIM Card or handset (USIM Card inserted) is lost/
stolen. For details, contact Customer Service.
・Customer is responsible for any damage caused by
inserting USIM Card in an other-brand IC card reader, etc.
SoftBank Corp. is not responsible in such case.
・It is recommended that you back up information that is
saved on USIM Card. SoftBank Corp. is not responsible for
damages from saved information that is lost.
・Always power off handset before inserting/removing
USIM Card.
・Note that USIM Card specifications and performance may
change without notice.
・Return USIM Card to SoftBank Corp. when canceling
subscription.
・USIM Card is the property of SoftBank Corp.
・Returned USIM Cards are recycled for environmental
purposes.
NameDescription
Turn Display off/on. Long Press for power
(Power Key)
Volume Up
Key
Volume
Down Key
on/off, Reboot, Airplane mode, etc.
Increase volume. Long Press for Mobile
Light on/off in Welcome sheet (lock
screen).
Decrease volume. Long Press to activate/
cancel Manner mode in Welcome sheet
(lock screen).
About IMEI Sheet
IMEI Sheet () can be found when Card Slot Cover is
open. Do not pull out IMEI Sheet.
AQUOS Xx2
8
Inserting USIM Card
Always power off beforehand.
Open Card Slot Cover
・Use notch (○) to pull Card Slot Cover toward you as shown
(), then rotate it in the direction of the arrow ().
Pull out USIM Tray
Close Card Slot Cover
・
Lift Card Slot Cover in the direction ofand reinsert
hinge as shown (); place Card Slot Cover over the slot so
that there is no gap between handset and Card Slot Cover,
then push it in the direction of the arrow () to close.
・When closing Card Slot Cover, push it firmly all the way
from ○ area to hinge as shown ().
・Do not pull USIM Tray forcefully or at an angle; damage may
result. Gently pull it out horizontally from the edge.
Place USIM Card in USIM Tray
・Check orientation of USIM Card (see notch), then gently
place it with IC chip (metal) facing up.
Insert USIM Tray into USIM Card Slot (right opening)
・Check orientation of USIM Tray, then gently insert it all the
way horizontally.
Removing USIM Card
9
Always power off beforehand.
Open Card Slot Cover
・Use notch (○) to pull Card Slot Cover toward you as shown
(), then rotate it in the direction of the arrow ().
Pull out USIM Tray
・Do not pull USIM Tray forcefully or at an angle; damage may
result. Gently pull it out horizontally from the edge.
Close Card Slot Cover
・
Lift Card Slot Cover in the direction ofand reinsert
hinge as shown (); place Card Slot Cover over the slot so
that there is no gap between handset and Card Slot Cover,
then push it in the direction of the arrow () to close.
・When closing Card Slot Cover, push it firmly all the way
from ○ area to hinge as shown ().
SIM Unlocking
Handset supports SIM unlocking. After unlocking SIM, other
companies' SIM cards can also be used on handset.
・When using another company's SIM card on handset,
accessible services/functions, etc. may be limited. SoftBank
Corp. makes no guarantees whatsoever regarding the proper
operation of handset.
・For details on SIM unlocking, see SoftBank Website.
Getting Started
Remove USIM Card
Insert USIM Tray into USIM Card Slot (right opening)
・Do not insert USIM Tray at an angle; damage may result.
Check orientation of USIM Tray, then gently insert it all the
way horizontally.
AQUOS Xx2
10
Handset Memory & SD Card
Handset supports SD Card up to 200 GB. Some SD Cards may
not operate properly.
Handset memory can be used for saving data including system
data, applications, and video and photos taken with Camera.
Handset Memory/SD Card Usage Notes
Handset Memory/SD Card Files
Handset memory/SD Card files may be lost/altered due
to accidents, malfunctions, repairs, handset upgrade/
replacement, mishandling, etc. Back up important files
regularly. SoftBank Corp. is not liable for any damages
resulting from loss/alteration of files.
・Do not insert or remove SD Card forcefully.
・Do not touch terminals or expose them to metal objects.
・Never power off while files are being accessed.
・Make sure not to erase or overwrite files accidentally.
Cards). microSDXC Cards are supported by SDXC-compatible
devices only.
SD Card Caution
Keep SD Card away from infants; may cause choking if
swallowed.
Inserting SD Card
Open Card Slot Cover
・Use notch (○) to pull Card Slot Cover toward you as shown
(), then rotate it in the direction of the arrow ().
Insert SD Card into SD Card Slot (left opening)
Exchanging Files with Non-SDXC-Compatible
Devices
To exchange files between handset and non-SDXC-
compatible devices, use SD Cards (microSD/microSDHC
Cards) supported by handset and those devices. Inserting a
microSDXC Card used on handset in a non-SDXC-compatible
device may corrupt card files. In such cases, do not format
the microSDXC Card on that device even if prompted to do
so.
Formatting deletes all microSDXC Card files and changes
the file system. The original memory capacity may
be unavailable after formatting. To use a corrupted
microSDXC Card, format it on an SDXC-compatible device.
Save Location
By default, files, including videos and photos taken
with handset, are saved in handset memory. Even with
downloaded commercially-available apps described as saving
data on SD Card, files are saved in handset memory.
About IMEI Sheet
IMEI Sheet () can be found when Card Slot Cover is
open. Do not pull out IMEI Sheet.
・Gently insert SD Card all the way horizontally with
terminals facing down.
Close Card Slot Cover
・
Lift Card Slot Cover in the direction ofand reinsert
hinge as shown (); place Card Slot Cover over the slot so
that there is no gap between handset and Card Slot Cover,
then push it in the direction of the arrow () to close.
・When closing Card Slot Cover, push it firmly all the way
from ○ area to hinge as shown ().
Formatting SD Card
11
When using a new SD Card for the first time, always format it
on handset.
・Formatting deletes all SD Card files. Format SD Card with
caution.
・When formatting, keep handset charged or charge it
adequately beforehand.
・Insert SD Card beforehand. See "Inserting SD Card" for
details.
In app sheet,(Settings)
Storage
Enter Operation PasswordOK
Getting Started
・If Operation Password is unset, follow onscreen prompts.
ERASE EVERYTHING
All SD Card files are deleted.
Erase microSD
ERASE SD CARD
AQUOS Xx2
12
Unmounting SD Card
In app sheet,(Settings)
Storage
Removing SD Card
Always unmount SD Card beforehand.
Open Card Slot Cover
・Use notch (○) to pull Card Slot Cover toward you as shown
(), then rotate it in the direction of the arrow ().
Remove SD Card
Unmount microSDOK
Unmount microSD changes to Mount microSD . (SD
Card is unmounted.)
・
To mount SD Card again, Tap Mount microSD .
・Lightly push SD Card in and release finger (SD Card pops out
slightly); gently pull it out horizontally.
Close Card Slot Cover
・
Lift Card Slot Cover in the direction ofand reinsert
hinge as shown (); place Card Slot Cover over the slot so
that there is no gap between handset and Card Slot Cover,
then push it in the direction of the arrow () to close.
・When closing Card Slot Cover, push it firmly all the way
from ○ area to hinge as shown ().
13
Charging Handset
Battery is built into handset.
Internal Battery
A lithium-ion battery is built into handset; it is not
removable.
Recycling
This product requires a lithium-ion battery. Lithiumion batteries are recyclable. To recycle a used lithiumion battery, take it to any shop displaying the recycling
symbol.
About Charging
The following charging options are available.
Charging
Option
AC Charger
USB charging
Connect handset and AC Charger (optional
accessory) directly.
Connect handset and a PC with Micro USB
Cable (optional accessory).
Description
Charging/Notification Lamp
Charging/Notification Lamp illuminates red while charging;
illuminates green when charge is almost full.
Charging/Notification Lamp goes out when charge is full.
・If Charging/Notification Lamp is blinking, charging is not
working properly. Make sure that you are using Charger
and products specified by SoftBank Corp. If you are using
specified products only, contact a SoftBank Shop or
SoftBank Customer Support, General Information.
Getting Started
Battery Cautions
Battery Care
To help maintain performance and life of Internal Battery,
do not store in the following conditions (battery level
should be at approximately 40% for optimal storage).
・Full (immediately after charging is complete)
・Exhausted (too low to power on handset)
Bulges of Internal Battery
Depending on usage, bulges may appear near end of battery
life; this does not affect safety.
Internal Battery Replacement
Internal Battery is a consumable item; may need to be
replaced if operating time shortens noticeably. Internal
Battery is not user replaceable; its replacement incurs fees
and requires handset submission to a SoftBank Shop or
other appropriate servicer. For details, contact a SoftBank
Shop or SoftBank Customer Support, General Information.
Charging Cautions
Water Resistance
AC Charger (optional accessory) and Micro USB Cable
(optional accessory) are not waterproof. Never connect
Micro USB plug while handset or Charger is wet.
Handset is water resistant; however, if Micro USB plug
is inserted while it is wet, liquid (tap water, beverage,
sea water, pet urine, etc.) or a foreign object adhered to
handset or Micro USB plug may cause overheating, burnout,
fire, malfunction, burns, etc. due to electric shock, shortcircuiting, etc.
Handling Cables
Do not pull, bend, or twist cable; may damage the cable.
About Charging Abroad
SoftBank Corp. is not liable for problems resulting from
charging handset abroad.
AQUOS Xx2
14
AC Charger
AC Charger is an optional accessory. Be sure to use SB-AC12HDQC (SoftBank SELECTION Qualcomm® Quick Charge™ 2.0 AC
Adaptor for smartphones) or SB-AC13-HDMU (Micro USB, 1.0
A) specified by SoftBank Corp.
For information on other peripheral devices, see SoftBank
Website.
The following explains how to charge handset using SB-AC12HDQC (SoftBank SELECTION Qualcomm® Quick Charge™ 2.0 AC
Adaptor for smartphones).
・See User Guide for corresponding AC Charger.
・Never connect Micro USB plug while handset or AC Charger
is wet.
Insert Micro USB plug of AC Charger into External Device Port
Charging by PC
Connect handset to a PC with Micro USB Cable (SHDDL1;
optional accessory).
・Make sure that PC is turned on.
・Charging may not be possible/take a long time depending on
connection and PC conditions.
・Never connect Micro USB plug while handset or Micro USB
Cable is wet.
Insert Micro USB plug of Micro USB Cable into External Device
Port
・Insert Micro USB plug in correct orientation; otherwise,
External Device Port may be damaged. Check contours and
orientation of Micro USB plug, then insert it with tabs (○)
facing down.
・Insert Micro USB plug in correct orientation; otherwise,
External Device Port may be damaged. Check contours and
orientation of Micro USB plug, then insert it with tabs (○)
facing down.
Extend blades and plug AC Charger into AC outlet
Charging starts and Charging/Notification Lamp
illuminates.
・Charging/Notification Lamp goes out when charge is full.
After charging, remove Micro USB plug from External Device
Port, then unplug AC Charger and retract blades
Insert USB plug of Micro USB Cable into PC USB port
Charging starts and Charging/Notification Lamp
illuminates.
・Charging/Notification Lamp goes out when charge is full.
After charging, remove Micro USB Cable from handset and PC
15
Power On/Off
Power On
Long Pressuntil SHARP logo appears
Handset powers on, and Welcome sheet (lock screen)
appears after a while.
・If confirmation appears, follow onscreen prompts.
・An initial settings screen may appear the first time handset
is powered on. For details on initial settings, see "Handset
Initial Settings."
Power Off
(Long Press)
Getting Started
Power off
Dragorup
Feel Home appears.
OK
Handset powers off.
AQUOS Xx2
16
Using Touchscreen
Handset uses a touchscreen-type Display. Operate with your
fingers on Display.
About Touchscreen
In Case of Unintended Operation
If handset initiates operation without Touchscreen
(Display) being operated or does not respond after
Touchscreen being operated, Pressto turn off
Display, Pressagain to turn on Display and then
operate handset.
Touchscreen Usage Notes
Touchscreen may not respond in these situations:
・Use with gloves/long fingernails
When using handset with gloves on, enable "Glove mode."
・Use of pens, pencils or sharp objects
・Use with objects on/against Display
・Use while wet
Touch & Hold
Contact Display lightly; release finger when screen changes.
Drag
Touch icon or other item lightly, move it where desired, and
release finger.
Touchscreen Usage Cautions
To prevent malfunctions, do not:
・Touch Display with wet fingers
・Use if Display is wet
If Display is wet, wipe it with a soft cloth.
・Subject Display to force/pressure
・Place a sticker or shield (commercially-available
protective film, privacy protector shield, etc.) on Display
Tap
Contact Display lightly and briefly.
Flick
Contact Display lightly, then brush screen up/down or left/
right.
17
Pinch/Spread
Contact Display lightly, then move fingers toward each other
(Pinch) or away from each other (Spread).
Handset Initial Settings
An initial settings screen appears the first time handset
is powered on. Here, make settings for Wi-Fi, a Google™
Account, etc. Follow onscreen prompts to set items.
Insert USIM Card before powering on handset.
Making Initial Settings
Depending on your operating environment, screen content,
setting items and steps may be different.
Follow onscreen prompts on your handset.
Select languageNEXT
Getting Started
NEXTSet Wi-Fi items
Handset restarts.
・Follow onscreen prompts.
・
To skip Wi-Fi settings, Tap SKIP .
Tap language
・
To place an emergency call, Tap EMERGENCY CALL .
・If Wi-Fi items are not set, Wi-Fi settings screen appears.
AQUOS Xx2
18
SKIP
・
To learn about Tap & Go, Tap Learn more .
Set a Google Account
・See "Google Account" for details on a Google Account.
Set My SoftBank
Initial settings are made.
・
To skip My SoftBank settings, Tap Later .
SKIPFollow onscreen prompts
・
To set Screen lock option, Tap SET SCREEN LOCK NOW .
See "Lock & Security Settings" for details.
・
To learn about protecting handset, Tap Learn more .
NEXT
・If Get Google Now screen appears, follow onscreen prompts.
After a period of inactivity, Display turns off to save battery
power (Screen lock active).
Pressto open Welcome sheet (lock screen); screen can be
unlocked.
・Welcome sheet (lock screen) also appears at power on.
To unlock screen and use handset, Dragorup. For
details on Welcome sheet (lock screen), see "Welcome Sheet
(Lock Screen) Basics."
Navigation Bar
Tap icons on Navigation Bar (Display bottom) for the
following functions/operations.
NameDescription
(Back
key)
(Home
key)
(Recent
apps key)
(Keyboard
key)
(Menu
key)
Return to the previous screen. When
keyboard is on Display,appears
instead; Tap to close the keyboard.
Return to Feel Home.
Activate/exit Quick Launcher. (To open/
close recent apps instead, change Recent
apps key setting.)
Touch & Hold to open/close Notifications
Window.
Change keyboard/input method. Appears
when keyboard is open.
Open menu. Appears for some applications.
Home Screen (Feel Home)
Most operations start from Home Screen. Activate
applications, change handset settings, etc.
Feel Home appears as Home Screen by default.
・Activate most applications from app sheet in Feel Home. See
"Home Screen (Feel Home) Basics" for details.
Activating Google Search from
Navigation Bar
Drag Navigation key upDrag left/right until
appears
Selecting Options and Navigating
Screens
Tap item, icon, key, etc. to open menu/window or execute
corresponding function/operation.
・
To return to Feel Home, Tapat Display bottom.
・
To return to the previous screen, Tap.
21
Menu Operations
Tapat Display top or bottom to open menu or settings.
・In some windows, Touch & Hold for menu or settings.
Handset Settings and Making Settings
In app sheet, Tap(Settings) to customize the operation of
handset functions.
・
Checkbox (/) or switch (/) appears for
some options. Tap to enable (/) or disable (/
) option.
Basic Operations
・Drag/Flick slider, spinner, etc. to adjust some settings. If
available, Taporfor additional settings.
AQUOS Xx2
22
Portrait Orientation & Landscape
Orientation
The screen changes to portrait orientation when handset is
rotated sideways.
・Depending on the current screen, the orientation may not
change even by changing handset orientation.
・Handset can be set so that the screen does not change from
vertical to horizontal orientation while handset is held. See
"Operating by Gripping Handset (Grip Magic)" for details.
(Orientation does not change automatically by default.)
Some screens may not be shrunk.
Full-screen view is restored when screen orientation is
changed to horizontal or when Display turns off.
Shrunk Screen Operations
Moving Shrunk Screen
In shrunk screen,Drag screen to change its
positionOK
Enlarging/Reducing Shrunk Screen Size
In shrunk screen,Pinch or Spread screenOK
Restoring Full-Screen View
In shrunk screen, Drag Navigation key upDrag in the
direction of shrunk screen untilorappears
Capturing Screenshots
Long Pressand Volume Down Key at the same time to
capture a screenshot of the current screen.
・May be unavailable for some applications.
・
Open captured screenshots from(Album), etc.
・Alternatively, use Clip Now and slide your finger along the
top edge of Display to capture a screenshot. See "Capturing
Screenshots (Clip Now)" for details.
Operating by Gripping Handset (Grip
Magic)
23
Set each item
By default, Display turns on when handset is gripped and
screen orientation does not change from vertical to horizontal
while handset is being held.
To enable/disable Grip Magic or change the settings:
In app sheet,(Settings)
Useful
Useful menu opens.
Setting is complete.
Grip Sensor
Be sure to grasp handset contacting Grip Sensor on both
the right and left sides. Grip Sensor does not respond
when touched on only one side. Grip Sensor also does not
respond when Proximity/Light Sensor or Proximity Sensor
for Grip Magic (at Display bottom/on the back surface) is
touched.
When letting go of handset, release Grip Sensor on both
sides. If one side remains contacted, Grip Sensor will
continue to react.
Grip Magic Operations
Setting Whether to Turn On Display when
Handset Picked Up
In Grip magic menu, Turn screen on by holding
・
Tap Turn screen on by holding to toggle on ()/off
().
・If handset is picked up immediately after (about two
seconds) Pressingto turn Display off, Display may
not turn on when handset is picked up.
・If Proximity Sensor is covered by a hand or other object,
Display may not turn on even when Grip Sensor is
touched, or operation may not be possible. Also, Display
may turn off regardless of handset settings.
Basic Operations
Grip magic
Grip magic menu opens.
Off
Setting Whether to Minimize Volume and Use
Vibrator when Handset Picked Up for Incoming
Call
In Grip magic menu, Volume down for incoming calls
・
Tap Volume down for incoming calls to toggle on
()/off ().
Setting Whether to Prevent Vertical to
Horizontal Screen Change while Handset Held
In Grip magic menu, Deterrence rotate screen
・
Tap Deterrence rotate screen to toggle on ()/off
().
・The feature may not follow the setting with certain
applications.
Viewing Tutorial on Grip Magic
In Grip magic menu, Let's Try!Follow onscreen
prompts
AQUOS Xx2
Grip Magic is enabled ( On).
・
To disable Grip Magic, Tap On( Off).
24
Calibrating Grip Sensor
Applications
In Grip magic menu, Adjustment of Gripsensor
START ADJUSTINGOK
Grip Magic Cautions
Grip Magic may not function properly in the following
cases. The following may also result in misoperation.
・Operation with gloves on
・Operation while a metal object is in contact with Grip
Sensor
・Operation when handset is wet
・Attaching or detaching a cover while Grip Magic is
Bar, but application does not exit. In this case, activate
Quick Launcher and exit it from History. See "Activating
Recently Used Applications (History)" for details.
Where to Obtain Applications &
Updates
Use Google Play™ to obtain new applications or update
installed ones. See "Google Play" for details.
25
Activating Applications Quickly
(Quick Launcher)
Activate recently used applications and favorite applications
quickly. In addition, activate mini-applications and miniwidgets to use multiple applications at the same time.
Quick Launcher
Use the following options to activate applications from Quick
Launcher.
OptionDescription
HistoryActivate recently used applications.
FavoritesActivate applications saved in Favorites.
Mini apps
Activate mini-application or mini-widget
while using applications.
Activating Recently Used Applications
(History)
Basic Operations
Quick Launcher (History) opens.
・"History" appears green when selected; if not, Tap
History .
Tap application
Application activates.
・Flick left/right for hidden applications.
History Operations
Deleting All Application History Items
In Quick Launcher (History), Clear all
Deleting Application History Items Individually
In Quick Launcher (History), Flick application to delete
down
In Quick Launcher (Favorites), Touch & Hold application,
function, etc.Drag to new location
Deleting Favorites Items
In Quick Launcher (Favorites), Touch & Hold application,
function, etc. to deletePeel off
・Some applications can be uninstalled as follows; Touch &
Hold applicationDelete applicationOK .
Tap mini-application or mini-widget in Mini apps
Mini-application window or mini-widget window opens.
・Follow onscreen prompts.
Use of Mini-Applications/Mini-Widgets
Mini-Widgets
There is no mini-widget in Mini apps by default. Add from
Mini apps.
Operation of Mini-Applications/Mini-Widgets
Operation of each mini-application/mini-widget is
different. Most operations are described in "MiniApplication/Mini-Widget Operations" below. If description
does not apply, follow onscreen prompts.
Mini-Application/Mini-Widget
Operations
Exiting Mini-Application/Mini-Widget
In mini-application/mini-widget window,
27
Moving Mini-Application/Mini-Widget Window
Drag mini-application/mini-widget window by frame to new
location