Sennheiser SKM 2020-D-US, SK 2020-D-US, HDE 2020-D-II US Users Manual

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Tourguide 2020-D
Bedienungsanleitung Instruction manual Notice d‘emploi Istruzioni per l‘uso Instrucciones de manejo Gebruiksaanwijzing
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Contents
Important safety instructions ������������������������������������������������������������������������������������� 2 System components ����������������������������������������������������������������������������������������������������5 Overview of the system �����������������������������������������������������������������������������������������������6 The operating controls ������������������������������������������������������������������������������������������������8
Indications and displays on the bodypack transmitter ������������������������������������ 14 Indications and displays on the radio microphone ������������������������������������������� 16 Indications and displays on the receiver ������������������������������������������������������������18 Indications and displays on the charging case �������������������������������������������������20 Indications and displays on the charger ������������������������������������������������������������22 The functions of the operating controls of the bodypack transmitter/radio
microphone ������������������������������������������������������������������������������������������������������������24 The functions of the operating controls of the receivers ���������������������������������25 The functions of the operating controls of the charging case ������������������������25
The functions of the operating controls of the charger �����������������������������������26 Putting the components into operation ������������������������������������������������������������������27 Operation �������������������������������������������������������������������������������������������������������������������� 37
Switching the devices on/off�������������������������������������������������������������������������������37
Adjusting the volume on the receiver �����������������������������������������������������������������41
Charging the rechargeable batteries ������������������������������������������������������������������42
Setting a channel ��������������������������������������������������������������������������������������������������47
Muting the devices������������������������������������������������������������������������������������������������ 51
Special bodypack transmitter/radio microphone settings ������������������������������52
The operating menu of the bodypack transmitter/radio microphone ������������59
Overview of the bodypack transmitter’s operating menu ������������������������������� 60
Overview of the radio microphone’s operating menu ���������������������������������������62 Care and maintenance ��������������������������������������������������������������������������������������������� 64 If a problem occurs��� �������������������������������������������������������������������������������������������������65 Specifications ������������������������������������������������������������������������������������������������������������ 66 Accessories ��������������������������������������������������������������������������������������������������������������� 69 Manufacturer declarations ��������������������������������������������������������������������������������������� 71 Index ����������������������������������������������������������������������������������������������������������������������������73
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Important safety instructions

Important safety instructions
1� Read these safety instructions and the instruction manual of the product� 2� Keep these safety instructions and the instruction manual of the product�
Always include all instructions when passing the product on to third parties� 3� Heed all warnings� 4� Follow all instructions� 5� Do not use this apparatus near water� 6� Only clean the product when it is not connected to the power supply sys-
tem� Clean only with a dry cloth� 7� Do not block any ventilation openings� Install in accordance with the manu-
facturer‘s instructions� 8� Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat� 9� Do not defeat the safety purpose of the polarized or grounding-type plug� A
polarized plug has two blades with one wider than the other� A grounding
type plug has two blades and a third grounding prong� The wide blade or
the third prong are provided for your safety� If the provided plug does not
fit into your outlet, consult an electrician for replacement of the obsolete
outlet� 10� Protect the power cord from being walked on or pinched, particularly at
plugs, convenience receptacles, and the point where it exits from the appa-
ratus� 11� Only use attachments/accessories specified by the manufacturer� 12� Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus� When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over� 13� Unplug this apparatus during lightning storms or when unused for long
periods of time� 14� Refer all servicing to qualified service personnel� Servicing is required when
the apparatus has been damaged in any way, such as power-supply cord
or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, when the apparatus has been exposed to rain or moisture, does
not operate normally, or has been dropped� 15� Warning: To reduce the risk of fire or electric shock, do not expose this
apparatus to rain or moisture and objects filled with liquids, such as vases,
should not be placed on this apparatus� 16� To completely disconnect this apparatus from the AC mains, disconnect the
power supply cord plug from the AC receptacle� 17� The mains plug of the power supply cord shall remain readily accessible�
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Important safety instructions
Hazard warnings on the rear of the device (EZL-2020-20 L, L 2021-40)
The label shown opposite is attached to the rear of the product� The symbols on this label have the following mean­ing:
Presence of uninsulated dangerous voltage within the product‘s enclosure that may be of sufficient magnitude to constitute a risk of electric shock�
Never open the product as there is a risk of electric shock� There are no user serviceable parts inside the product� Always refer repairs to an authorized Sennheiser service partner�
Read and follow the safety and operating instructions contained in the instruction manual�
Risk of fire due to overloading
Do not overload wall outlets and extension cables as this may result in fire and electric shock�
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Replacement parts
When replacement parts are required, be sure the service technician uses re­placement parts specified by Sennheiser or those having the same character­istics as the original part� Unauthorized substitutions may result in fire, electric shock, or other hazards�
Safety check
Upon completion of any service or repairs to this device, ask the service technician to perform safety checks to determine that the devices are in a safe operating condition�
Note on checking the protective earth connection: The protective earth conductor is only connected to the lower aluminium
strip of the case� For this reason, the protective earth connection can only be checked against the metal angled section at the base of the charging case� Only this part has a low-impedance connection to the protective earth conduc­tor�
Danger due to high volume levels
This product is used for commercial purposes� Commercial use is subject to the rules and regulations of the trade association responsible� Sennheiser, as the manufacturer, is therefore obliged to expressly point out possible health risks arising from use�
This product is capable of producing sound pressure levels exceeding 85 dB (A)� 85 dB (A) is the sound pressure corresponding to the maximum
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Important safety instructions
permissible volume which is by law (in some countries) allowed to affect your hearing for the duration of a working day� It is used as a basis according to the specifications of industrial medicine� Higher volumes or longer durations can damage your hearing� At higher volumes, the duration must be shortened in order to prevent hearing damage�
The following are sure signs that you have been subjected to excessive noise for too long a time:
• You can hear ringing or whistling sounds in your ears�
• You have the impression (even for a short time only) that you can no longer
hear high notes� Inform all users of these risks and ask them to set the volume to a moderate
level if necessary�
Intended use
The product is designed for indoor and outdoor use� The product can be used for commercial purposes� It is considered improper use when the product is used for any application not
named in the corresponding instruction manual� Sennheiser does not accept liability for damage arising from improper use or
misuse of this product and its attachments/accessories� Before putting the products into operation, please observe the respective
country-specific regulations! Sennheiser is not liable for damages resulting from the loss of connection
due to flat or overaged (rechargeable) batteries or exceeding the transmission range�
Safety instructions for standard/rechargeable batteries
• Caution: Risk of explosion if you use or replace a battery by an incorrect
type�
• Do not short-circuit a cell or battery�
• Do not expose cells or batteries to heat or fire� Avoid storage in sunlight�
• Do not subject cells or batteries to mechanical shock�
• Do not touch leaking/defective batteries unprotected�
• Observe correct polarity�
• Do not use different battery types�
• Charge rechargeable batteries at ambient temperatures between +10 °C
and +40 °C (+50 °F and +104 °F)�
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System components

System components
The Tourguide System 2020-D consists of the following components which are available from your Sennheiser partner:
• EZL 2020-20 L charging case including instruction manual of the overall
system
• L 2021-40 charger
• SK 2020-D bodypack transmitter
• SKM 2020-D radio microphone
• HDE 2020-D-II stethoset receiver
• EK 2020-D-II receiver
• BA 2015 accupack
• Mains cable
• Microphone (see „SK 2020-D bodypack transmitter“ on page 6)
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Overview of the system

Overview of the system
The Tourguide System 2020-D offers optimum digital speech transmission for conferences and guided tours e�g� in factories or museums� The use of RF transmission allows freedom of movement for all members of the group� Six preset intermodulation-free receiving frequencies offer high flexibility and adaptability�
The Tourguide System 2020-D operates in the 863 MHz – 865 MHz frequency band, which is license-free in Europe�
SK 2020-D bodypack transmitter
You can connect one of the following Sennheiser microphones (to be ordered separately) to the bodypack transmitter:
• Clip-on microphones:
ME 2-II, ME 4, MKE 1-ew, MKE 2-EW Gold
• Headmics:
ME 3-II, HS 2-ew BK, HS 2-ew BE, SL Headmic 1 SB, SL Headmic 1 BK,
SL Headmic 1 BE
• Hand-held microphones with special connecting cable:
e 825 S, e 835, e 845 In addition, you can connect any audio source (e�g� a flash / MP3 player) to the
bodypack transmitter�
SKM 2020-D radio microphone
This extremely rugged radio microphone can be used in various tour situations� The radio microphone is easy to configure and use�
For storage and safe transportation, the radio microphone can be placed in the charging case and secured with Velcro tape�
HDE 2020-D-II and EK 2020-D-II receivers
The receivers are easy to use and comfortable to wear� The built-in LC display shows all the important in- formation at a glance (receiving channel, reception quality, charge status of the built-in Lithium-polymer rechargeable battery as well as the currently set volume)� The rocker button allows fast and easy set­ting of the desired channel�
The EK 2020-D-II allows you to connect any headphones or an induction loop for wearers of hearing aids�
The system can be expanded at any time by adding additional receivers�
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Overview of the system
EZL 2020-20 L charging case
The charging case simultaneously recharges up to 20 stethoset receivers with their built-in rechargeable batteries, as well as the BA 2015 accupack of the bodypack transmitter/radio microphone� You can also charge the bodypack transmitter with the BA 2015 accupack inserted plus an additional spare accu­pack� The channel copy function lets you set all receivers to the same channel at the press of a button�
Additional features of the charging case:
• Quick charge of accupacks�
• Automatic detection of full charge and subsequent switching to trickle
charging so the accupacks can remain in the charger even when they have
been fully charged�
• Highest possible operational reliability, since temperature and voltage of
the accupacks are monitored during charging�
• Long accupack service life due to overcharge protection and recovery of
deep-discharged accupacks�
• Safe storage and transportation of the system components�
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The L 2021-40 charger
The L 2021-40 charger can charge a total of 40 HDE 2020-D-II and/or EK 2020-D-II receivers with their built-in rechargeable batteries� The channel copy function lets you set all receivers to the same channel at the press of a button�
In addition, the charger allows you to directly configure the receivers via a PC� You can connect up to 125 chargers to a single PC, allowing you to simultane­ously configure up to 5000 receivers�
Additional features of the charger:
• Quick charge of receiver rechargeable batteries�
• Highest possible operational reliability, since temperature and voltage of
the rechargeable batteries are monitored during charging�
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The operating controls

1
The operating controls
SK 2020-D bodypack transmitter
2
3
4
5
6
11
10
9
8
7
1 Line input 2 MUTE switch 3 Microphone input 4 Battery compartment cover 5 BA 2015 accupack 6 ON/OFF button 7 Red LED LOW BATT/MUTE 8 Yellow LED PEAK 9
rocker button
▲/▼
CH 03
LINE
MIC
16 15
13
14
10 SET button 11 Battery compartment 12 Antenna 13 Charging contacts 14 Battery compartment catches 15 LC display 16 Belt clip (on the back of the trans-
mitter)
1 Channel display 2 Lock mode icon 3 4-step battery status indication 4 MIC level display 5 LINE level display
12
13 14
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SKM 2020-D radio microphone
1 2 3 4 5 6
10
12
The operating controls
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11
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1 Sound inlet basket 2 Body of radio microphone 3 Battery compartment (not
visible from outside)
4 Display section 5 LC display
6 Turnable protective cap for operating
controls (shown removed); the follow­ing operating controls become acces­sible in turn by turning the protective cap:
7 SET button 8
9
10 Operation/battery status indicator,
red LED (ON/LOW BATT)
11 ON/OFF button with ESC function
(cancel) in the operating menu
12 MUTE switch
1 Channel display 2 Lock mode icon
CH 03
3 4-step battery status indication 4 7-step audio level display “AF”
button button
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The operating controls
6
HDE 2020-D-II stethoset receiver
1
2
3
1 Earbows 2 Red/green LED for charge status 3 LC display 4 Volume control 5 Channel selection button 6 Charging contacts
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▲/▼
4
5
1 Channel display 2 4-step battery status display 3 Volume display 4 RF signal indication
6
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EK 2020-D-II receiver
The operating controls
6
2
1 Volume control 2 Channel selection button 3 LC display 4 LED for charge status
5 ON/OFF button 6 Headphone socket
3
▲/▼
4
5
1
1 Channel display 2 4-step battery status display 3 Volume display 4 RF signal indication
6
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The operating controls
EZL 2020-20 L charging case
12345
13
12
11
6
7
10
1 Charging compartments for accu-
pack/bodypack transmitter
2 Red LED CHARGE/ERROR 3 Green LED READY 4 Storage place for radio micro-
phone
5 19 charging compartments for
receivers (slaves, light blue in the
diagram)
6 LED POWER
8
9
7 LED TEMP ERROR 8 LED COPY AVAILABLE 9 COPY button 10 Charging compartment with
channel copy function (master)
11 Air vents 12 IEC mains socket 13 Mains switch
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L 2021-40 charger
The operating controls
9 10
11
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8
8
1
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8
2
3
4
5
6
7
1 39 “slave” charging compart-
ments (light blue in the diagram)
2 “Master” charging compartment
(with channel copy function)
3 Green LED COPY AVAILABLE 4 COPY button 5 Yellow LED SELECT
6 Red LED POWER 7 Mains switch 8 Air vents 9 Network socket 10 Mains socket 11 Type plate
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The operating controls
Indications and displays on the bodypack trans­mitter
Operation and battery status indication
The red LED LOW BATT/MUTE 7 provides information on the current operating state of the bodypack transmitter:
7
Red LED off:
The bodypack transmitter is switched on and the capacity of the batteries/ BA 2015 accupack is sufficient�
Red LED flashing:
The batteries are/the BA 2015 accupack is going flat (LOW BATT)� In addition, the 4-step battery status display
information on the remaining battery/BA 2015 accupack capacity: 3 segments capacity approx� 100% 2 segments capacity approx� 70% 1 segments capacity approx� 30% Battery icon flashing LOW BATT
3 on the display panel provides
CH 03
LINE
MIC
AF peak indication
The yellow LED PEAK 8 lights up when the transmitter’s audio input is over­modulated�
If the transmitter’s audio input level is excessively high, the sound of the receivers may be distorted� In order to avoid distortion in the receivers, reduce the sensitivity of the transmitter’s line and/or microphone input (see „Chang­ing the sensitivity of the bodypack transmitter’s line input“ on page 53 and „Changing the sensitivity of the bodypack transmitter’s microphone input“ on page 53)�
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The operating controls
3
8
MUTE display
The red LED LOW BATT/MUTE 7 lights up when the transmitter’s microphone input is muted (see „Muting the devices“ on page 51)�
1
7
Note: The muting function (MUTE) mutes the microphone input 3 only, not the line input 1
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Lock mode icon
The lock mode icon 2 appears on the display when the lock mode is activated (see „Activating/deactivating the lock mode“ on page 57)�
CH 03
LINE
MIC
Display backlighting
After pressing a button, the display remains backlit for approx� 30 seconds�
Display of the energy saving mode
When there is no audio signal for 5 minutes or when the bodypack transmitter is muted, it automatically switches to energy saving mode� „CH OFF“ appears on the display and the transmission signal is deactivated�
When an audio signal reaches the bodypack transmitter, it automatically switches back to normal operation and the display displays the selected channel
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The operating controls
10

Indications and displays on the radio microphone

Operation and battery status indication
The red LED LOW BATT/ON 10 provides information on the current operating state of the radio microphone:
Red LED off:
The radio microphone is switched on and the capacity of the batteries/BA 2015 accupack is sufficient�
Red LED flashing:
The batteries are/the BA 2015 accupack is going flat (LOW BATT)! In addition, the 4-step battery status display
information on the remaining battery/BA 2015 accupack capacity: 3 segments capacity approx� 100% 2 segments capacity approx� 70% 1 segments capacity approx� 30% Battery icon flashing LOW BATT
3 on the display panel provides
CH 03
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The operating controls
Lock mode icon
The lock mode icon 2 appears on the display when the lock mode is activated (see „Activating/deactivating the lock mode“ on page 57)�
CH 03
Modulation display
The level display for audio signal “AF” 4 shows the modulation of the radio microphone�
CH 03
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When the radio microphone’s audio input level is excessively high, the level display for audio signal “AF”
overmodulation� You can change modulation by changing the input sensitivity of the radio microphone as described on page 43� (see „Adjusting the radio microphone’s input sensitivity“ on page 54)�
4 shows full deflection for the duration of the
MUTE display
When the radio microphone is muted, „MUTE5 appears on the display (see „Muting the radio microphone“ on page 51)�
CH 03
Display backlighting
After pressing a button, the display remains backlit for approx� 15 seconds�
Display of the energy saving mode
When there is no audio signal for 5 minutes or when the radio microphone is muted, it automatically switches to energy saving mode� “CH OFF” appears on the display and the transmission signal is deactivated�
When an audio signal reaches the radio microphone, it automatically switches back to normal operation and the display displays the selected channel�
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The operating controls
6
2

Indications and displays on the receiver

RF signal indication
The RF signal indication 4 (tower with radio waves) on the LC display provides information on the RF signal reception:
Tower with radio waves:
An RF signal is being received on the selected channel�
Tower without radio waves:
No RF signal is being received on the selected channel or the received signal level is too low�
No tower, no radio waves:
HDE 2020-D-II only: The receiver is in standby mode� You can, however, change the settings on the receiver�
Signal strength
The received signal strength may be reduced due to body absorption of the RF signal�
Charge status LED
During charging,
• the LED 4 of the EK 2020-D-II or
• the LED 2 of the HDE 2020-D-II provides information on the charge status of the receiver’s built-in recharge-
able battery�
4
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LED lights up red:
6
6
6
The built-in rechargeable battery is being charged�
The operating controls
LED lights up green:
The built-in rechargeable battery is fully charged� The receiver is now ready for operation�
LED slowly flashes red:
The temperature of the built-in rechargeable battery is outside the permissible range (3°C to 40°C)� The charging process is interrupted until the temperature is again within the admissible range�
LED lights up yellow/orange:
The built-in rechargeable battery is defective� Please contact your Sennheiser partner�
Volume display
The volume display 3 provides information on the current volume level�
Channel display
The channel display 1 provides information on the currently selected channel�
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Battery status display
The 4-step battery status display 2 provides information on the capacity of the receiver’s built-in rechargeable battery�
Shortly before the rechargeable battery is completely discharged, the display backlighting flashes, indicating that the receiver will soon switch off automati­cally�
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The operating controls
8

Indications and displays on the charging case

Operation indication
The LED POWER 6 lights up as long as the mains supply is switched on�
6
7
Temperature indication
The LED TEMP ERROR 7 lights up if the temperature in the charging case gets too high and will remain on until the temperature drops to a safe level� All charging processes are interrupted until the temperature drops to a safe level�
LED indication for “automatic copying” function
The LED COPY AVAILABLE 8 lights up green when the “automatic copying” function is available� This happens
• when a switched-on receiver is placed into the charging compartment with
channel copy function (master) 10
• and at least one receiver is placed into one of the other receiver charging
compartments (slaves, light blue in the diagram) 5
5
10
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The operating controls
1
The LED COPY AVAILABLE 8 goes off when the “automatic copying” function is not available� This happens
• when the receiver in the charging compartment with channel copy function
(master) 10 is switched off,
• or when the receiver is removed from the charging compartment with chan-
nel copy function (master) 10,
• or when all 19 charging compartments (slaves) 5 are empty�
LED indication for charging compartments for BA 2015 accu­pack/bodypack transmitter
3
2
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Each charging compartment for accupack/bodypack transmitter 1 as an LED
CHARGE/ERROR 2 and an LED READY 3, which indicate the following operat-
ing states:
No LED lit:
• The charging compartment for accupack/bodypack transmitter 1 is ready
for operation but empty�
• OR: A bodypack transmitter without accupack has been placed into the charging compartment�
Red LED CHARGE/ERROR 2 lit:
The accupack is being charged� A red flashing LED for error indication, as with the L 2015 charger, is not available on the EZL 2020-20 L charging case�
Green LED READY 3 lit:
The accupack is fully charged and the charging case has switched to trickle charging�
Green LED READY 3 lights up briefly and then goes off:
The bodypack transmitter is powered by standard batteries which cannot be recharged�
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The operating controls
7

Indications and displays on the charger

Operation indication
6
LED POWER 6 Meaning lights up red The mains switch 7 is in position „I“, the mains supply is
switched on�
is off The mains switch 7 is in position „0“, the mains supply is
switched off�
Status indication
5
LED SELECT 5 Meaning flashes yellow You have just switched on the device (LED flashes for a
maximum of 2 seconds) or an error has occurred�
lights up yellow
is off Neither the charger nor a receiver have been selected via
The charger is connected to a PC and the “Conference Control” software is running and has es-
tablished a network connection with the charger and you have selected the charger or at least one receiver
placed into the charger via the “Conference Control” soft­ware�
the “Conference Control” software�
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The operating controls
3
LED indication for “automatic copying” function
1
2
LED COPY
AVAILABLE 3
lights up green The “automatic copying” function is available (see below)� if off The “automatic copying” function is not available
When the “automatic copying” function is available, the green LED COPY
AVAILABLE 3 lights up� This is the case when:
• at switch-on of the charger, a receiver is already placed into the “master” charging compartment 2 or you place a receiver into the “master” charging compartment 2 or you switch on a receiver that is already placed into the “master” charging compartment 2 and
• at least one receiver is placed into one of the “slave” charging compart­ments 1 and
• no network connection exists�
When the “automatic copying” function is not available, the green LED COPY
AVAILABLE 3 goes off� This is the case when:
• you remove the receiver from the “master” charging compartment 2 or
• all “slave” charging compartments 1 are empty or
• the “Conference Control” software accesses the charger or
• you do not press the COPY button 4 within two minutes�
Meaning
(see below)�
4
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The operating controls

The functions of the operating controls of the bodypack transmitter/radio microphone

ON/OFF
LOW BATT
MUTE
PEAK
SET
SET
ON/OFFMUTE
Bodypack transmitter Radio microphone
Operating
Mode* Function
control
Switched off Pressing the button: Switches the
bodypack transmitter/radio microphone on
Switched on Pressing the button for approx� 3 sec-
onds: Switches the bodypack transmit-
ON/OFF button
ter/radio microphone off
Selection mode Cancels the selection and returns to the
standard display (ESC function)
Setting mode Cancels the entry and returns to the se-
lection mode without storing the chang-
es made (ESC function) Standard display Changes to the selection mode Selection mode Changes to the setting mode of the
selected menu Setting mode Stores the setting and returns to the
SET button
selection mode (“STORED” is displayed
briefly) Lock mode acti-
vated
Changes directly to the “LOCK” menu
item where you can deactivate the lock
mode Standard display No function Selection mode Changes to the previous menu item (▲)
▲/▼
buttons
Setting mode Increases (
or changes to the next menu item (▼)
) or reduces (▼) the setting
of the selected menu item or switches
the menu item (ON) or (OFF)
* For information on the menu areas “standard display“, “selection mode” and “setting mode“, please see „Overview of the bodypack transmitter’s operating menu“ on page 60�
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The operating controls
5
4
2
5

The functions of the operating controls of the receivers

HDE 2020-D-II Operating control Function
Volume control 4 Turning the volume control:
Changes the volume
Channel selection
▲/▼
▲/▼
5
2
button
Earbows Pulling the earbows apart:
EK 2020-D-II Operating control Function
Volume control 1 Turning the volume control:
1
Channel selection button
ON/OFF button 5
Changes to the next channel (▲) or changes to the previ­ous channel (▼)
Switches the stethoset receiver on
Changes the volume Changes to the next channel
(▲) or changes to the previ­ous channel (▼)
Switches the receiver on/off

The functions of the operating controls of the charging case

EN DEFRITESNL
COMPLIANCE
9
Operating control Function
COPY button 9 Starts the channel copy function
Mains switch 13 Switches the charging case on/off
13
(see page 49)
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Page 27
The operating controls
7

The functions of the operating controls of the charger

4
Operating control Function
COPY button 4 Starts the channel copy function
(see page 49)
Mains switch 7 Switches the charger on/off
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Putting the components into operation

14
Putting the components into operation
Inserting and replacing the batteries/accupack of the bodypack transmitter
For powering the bodypack transmitter, you can either use the rechargeable BA 2015 accupack 5 or two 1�5 V AA size batteries� NB: Do not use any other rechargeable batteries!
Push the two battery compartment catches 14 and open the battery com­partment cover 4
Insert the BA 2015 accupack 5 or the batteries as shown in the diagram on the left� Please observe correct polarity when inserting the accupack/ bat­teries�
Close the battery compartment cover 4
EN DEFRITESNL
4
5
14
Connecting a microphone to the bodypack transmitter
Note: Suitable Sennheiser microphones are listed on page 6�
Connect the microphone to the microphone input 3 of the bodypack trans­mitter�
3
Lock the plug by screwing down the coupling ring� Adjust the sensitivity of the microphone input as described on page 53�
COMPLIANCE
Tourguide 2020-D | 27
Page 29
Putting the components into operation
1
Signal
LINE input:
Mic input (Electret):
Mic input (dynamic):
Signal
Signal
16
Connecting external audio sources
You can connect an external audio source such as a CD player, MP3 player, tape player, etc� to the bodypack transmitter� (Please note that you cannot con­nect a second microphone�) Both signals – the microphone input signal and the line input signal – are mixed together equally in the transmitter�
Connect the line output of the external audio source to the line input 1 of the bodypack transmitter�
Lock the plug by screwing down the coupling ring� Switch the line input on as described on page 52� Adjust the sensitivity of the line input as described on page 53�
Signal
Signal
Attaching the bodypack transmitter to clothing
The bodypack transmitter is attached to clothing (e�g� belt, waistband) with the supplied belt clip 16
The clip is detachable so that you can also attach the bodypack transmitter with the antenna pointing downwards� To do so, withdraw the clip 16 from its fixing points and attach it the other way round�
28 | Tourguide 2020-D
LINE input:
LINE input:
Page 30
Putting the components into operation
4
Inserting and replacing the batteries/accupack of the radio microphone
For powering the radio microphone, you can either use the rechargeable BA 2015 accupack or two 1�5 V AA size batteries� NB: Do not use any other rechargeable batteries!
2
4
Unscrew the display section 4 from the radio micro-phone’s body 2 by turning it counterclockwise�
Slide back the display section 4 as far as it will go�
13
Open the battery compartment cover 13
EN DEFRITESNL
COMPLIANCE
Insert the batteries or the BA 2015 accupack as shown on the battery compartment cover� Observe cor­rect polarity when inserting the batteries/accupack�
Close the battery compartment cover 13� Push the battery compartment into the radio microphone’s body� Screw the display section tight�
Note: Always charge the accupack in the charging compartment 1 of the charging case (see „Charging the BA 2015 accupack“ on page 43)�
Tourguide 2020-D | 29
Page 31
Putting the components into operation
Setting up the charging case
Note: The charging case as well as the accupacks and the receivers’ built-in
rechargeable batteries will get hot during charging� Please ensure the following so that the generated heat can dissipate:
• The air vents 11 of the charging case must not be covered or blocked�
• The charging case must be kept away from heat sources and must never be exposed to direct sunlight�
• During charging, do not put the case cover on the charging case�
11
11
12
11
The charging case has four plastic feet to ensure that it cannot slip on the sur­face on which it is placed�
CAUTION
RISK OF STAINING OF FURNITURE SURFACES!
Some furniture surfaces have been treated with varnish, polish or synthetics which might cause stains when they come into contact with other synthetics� Despite a thorough testing of the synthetics used by us, we cannot rule out the possibility of staining�
Do not place the charger on delicate surfaces�
Place the charging case on a flat, even surface�
Note: The case cover can be used as a stand for the charging case�
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Page 32
Putting the components into operation
Connecting the charging case to and disconnecting it from the mains
To connect the charging case to the mains:
Connect the mains cable to the mains socket 12 (see „Setting up the charging case“ on page 30)�
Plug the mains connector into a wall socket�
To disconnect the charging case from the mains:
Pull out the mains connector from the wall socket�
EN DEFRITESNL
COMPLIANCE
Tourguide 2020-D | 31
Page 33
Putting the components into operation
Setting up the charger
CAUTION
DANGER DUE TO HEAT ACCUMULATION!
The charger and the receiver rechargeable batteries can get very hot during charging� If the heat cannot dissipate, the devices can be damaged�
Make sure that the air vents of the charger are not covered or blocked� Provide sufficient ventilation so that the maximum ambient temperature of
the charger does not exceed 40°C� Keep the charger away from heat sources and never expose it to direct sun-
light�
The charger can be:
• placed on a table or cabinet
• installed in a 19" rack
• installed in a cabinet or similar�
When using the “Conference Control” software, it automatically sorts all char­ger displays according to ascending serial numbers� The assignment of the charger displays of the software to the chargers becomes easier and clearer if you install the chargers according to ascending serial numbers�
Placing the charger on a table or cabinet
The charger has four plastic feet to ensure that it cannot slip on the surface on which it is placed�
CAUTION
RISK OF STAINING OF FURNITURE SURFACES!
Some furniture surfaces have been treated with varnish, polish or synthetics which might cause stains when they come into contact with other synthetics� Despite a thorough testing of the synthetics used by us, we cannot rule out the possibility of staining�
Do not place the charger on delicate surfaces�
Place the charger on a table, cabinet or similar�
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Putting the components into operation
Installing the charger
The housing of the charger is designed so that it fits into a 19" rack� The char­ger can also be installed in a cabinet or similar�
CAUTION
RISKS WHEN RACK MOUNTING THE CHARGER!
When installing the device in a closed or multi-rack assembly, please consider that, during operation, the ambient temperature, the mechanical loading and the electrical potentials will be different from those of devices which are not mounted into a rack�
The ambient temperature within the rack, cabinet or similar must not exceed the temperature limit specified in the specifications�
When installing the device, take good care not to affect the ventilation re­quired for safe operation� If necessary, provide additional ventilation�
Make sure the mechanical loading of the rack is even to avoid a hazardous condition�
When connecting the device to the power supply, observe the information indicated on the type plate� Avoid circuit overloading� If necessary, provide overcurrent protection�
Ensure a reliable mains ground connection of the device by taking appro­priate measures – especially when you are using an extension cable or a multi-outlet power strip�
When installing the device in a closed or multi-rack assembly, please note that intrinsically harmless leakage currents of the individual devices may ac­cumulate, thereby exceeding the allowable limit value� As a remedy, ground the rack via an additional ground connection�
EN DEFRITESNL
COMPLIANCE
Use eight screws to fasten the charger�
You can install the charger fixedly, e�g� in a cabinet or similar� For the dimen­sions required for fixed installation, please refer to the below installation drawing�
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Page 35
Putting the components into operation
50
30
482.6
465.1
69.7
70
34 | Tourguide 2020-D
438
258
10.3
38.7
120.6
399
101.7
120.6
7.2
12
156.7
3
Page 36
Putting the components into operation
9
Connecting the charger to a PC
You can connect one or several chargers to a PC� The supplied “Conference Control” software allows you to centrally and easily configure and monitor several chargers and receivers�
For this, the charger requires a network connection with a PC� The charger can be connected directly to an individual PC or integrated into an existing net­work� The charger cannot communicate with several PCs at the same time�
The charger also functions without connection to a PC�
Connecting the network cable
Use a standard network cable (RJ45 CAT�5E, to be ordered separately) to connect the network socket 9 and an Ethernet socket of the network�
Install the “Conference Control” software� Configure the network communication between the “Conference Control”
software and the charger (see the instruction manual of the “Conference Control” software on the enclosed CD)�
EN DEFRITESNL
COMPLIANCE
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Page 37
Putting the components into operation
10
Connecting the charger to and disconnecting it from the mains
CAUTION
DANGER DUE TO ELECTRIC CURRENT!
If you connect the charger to an unsuitable power supply, this can cause dam­age to the device!
Use a mains cable with a 3-pin IEC mains connector to ensure a reliable mains ground connection of the charger – especially when you are using an extension cable or a multi-outlet power strip�
Avoid circuit overloading� If necessary, provide overcurrent protection�
To connect the charger to the mains:
Connect a mains cable (to be ordered separately) to the mains socket 10� Plug the mains connector into a wall socket�
To disconnect the charger from the mains:
Pull out the mains connector from the wall socket�
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Page 38

Operation

15
Operation

Switching the devices on/off

Notes:
• Remove the batteries or the accupack when the bodypack transmitter/radio microphone will not be used for extended periods of time�
• If no transmission is to take place, switch the transmitters off in order to free up the frequency range for other applications�
Switching the bodypack transmitter on/off
To switch the bodypack transmitter on:
Briefly press the ON/OFF button 6� The display 15 indicates the device name and then switches to the standard
display�
To switch the bodypack transmitter off:
Press and hold the ON/OFF button 6 until „OFF“ appears on the display�
6
EN DEFRITESNL
COMPLIANCE
Switching the radio microphone on/off
To switch the radio microphone on:
Turn the protective cap 6 so that the ON/OFF button 11 becomes accessible� Press the ON/OFF button 11, to switch the radio microphone on�
The red LED 10 lights up� The display 5 indicates the device name and then switches to the standard display�
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Page 39
Operation
5
3
To switch the radio microphone off:
Press and hold the ON/OFF button 11 until „OFF“ appears on the display� The display 5 and the red LED 10 go off�
10
11
6
Automatically switching the HDE 2020-D-II on/off
The receiver automatically switches on when you pull the earbows 1 apart� The display 3 switches on�
1
When you release the earbows, the receiver switches to standby mode (audio deactivated) and then switches off after 2 minutes�
Switching the EK 2020-D-II on/off
You can connect an induction loop or any pair of headphones with a 3�5 mm mono or stereo jack plug to the headphone socket 6 of the EK 2020-D-II� The headphone impedance must be 32 Ω or higher�
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Operation
3
Connect the 3�5 mm jack plug of your headphones to the headphone socket of the EK 2020-D-II�
To switch the receiver on:
Briefly press the ON/OFF button 5 � The display 3 switches on�
To switch the receiver off:
Press the button 5 for 3 seconds�
When you unplug the headphones from the receiver or switch off the transmitter, the receiver automatically switches off after 5 minutes�
5
6
Switching the charging case on/off
EN DEFRITESNL
COMPLIANCE
To switch the charging case on:
Set the main switch 13 to position „I“� The LED POWER 6
To switch the charging case off:
Set the mains switch 13 to position „0“� The LED POWER 6
lights up�
goes off�
13
Note: When not using the charging case for extended periods of time, switch it off and disconnect it from the mains by pulling out the mains connector from the wall socket�
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Page 41
Operation
7
Switching the charger on/off
CAUTION
HIGH SWITCHON VOLTAGE CAN BLOW THE FUSE!
If you switch on more than three chargers at the same time, you can blow the fuse due to the high switch-on voltage!
Only switch on a maximum of three chargers at the same time, e�g� via a switchable multi-outlet power strip�
To switch the charger on:
Set the mains switch 7 to position „I“� The red LED POWER 6
ers in the charger are recharged� The “Conference Control” software detects the charger in the network�
To switch the charger off:
Set the mains switch 7 to position „0“� The red LED POWER 6
mains� The rechargeable batteries of the receivers in the charger are no lon­ger recharged� The “Conference Control” software does not detect the char­ger in the network�
lights up� The rechargeable batteries of the receiv-
goes off� The charger is disconnected from the
If you do not use the charger for extended periods of time:
Disconnect the charger for the mains by setting the mains switch 7 to position „0“ or pulling out the mains connector
from the wall socket� The red LED POWER 6 goes off�
6
40 | Tourguide 2020-D
Page 42
Operation
6

Adjusting the volume on the receiver

CAUTION
DANGER OF HEARING DAMAGE!
Listening at high volume levels for long periods can lead to permanent hearing defects�
Adjust the volume to a low level before using the receiver�
Use
• the volume control 4 of the HDE 2020-D-II or
• the volume control 1 of the EK 2020-D-II to adjust the volume so that you can hear the speaker’s voice loud and clear�
EN DEFRITESNL
COMPLIANCE
4
1
Note: The volume control 4 or 1 has no end stop, i� e� you can turn it endlessly to the left or right�
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Page 43
Operation
1

Charging the rechargeable batteries

CAUTION
Only use the charging case for charging the SK 2020-D bodypack transmit­ter, the HDE 2020-D-II and EK 2020-D-II receivers and the BA 2015 accupack�
Never try to charge other rechargeable batteries or non-rechargeable bat­teries!
Charging the accupack in the bodypack transmitter
To charge the bodypack transmitter in the EZL 2020-20 L charging case:
Place the transmitter with the accupack inserted into the charging compart­ment for accupack/bodypack transmitter 1
When placed into a charging compartment, the bodypack transmitter au­tomatically switches off� The red LED CHARGE/ERROR 2 of the charging compartment lights up�
After the accupack has been fully charged, the green LED READY 3 lights up�
3
2
Notes:
• Charging a completely discharged accupack takes approx� 3½ hours at room temperature�
• Alternatively, you can remove the accupack from the bodypack transmitter
• The charging case has no error indication like the one on the L 2015 charger
and insert it into the charging compartment for accupack/bodypack trans­mitter 1 as described in the following section�
(“red flashing LED”)�
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Page 44
Operation
3
Charging the BA 2015 accupack
To charge the accupack of the radio microphone or bodypack transmitter:
Remove the accupack as described on page 27 or page 29� Place the accupack into the charging compartment for accupack/bodypack
transmitter 1� The red LED CHARGE/ERROR 2 of the charging compartment lights up�
After the accupack has been fully charged, the green READY 3 lights up�
1
EN DEFRITESNL
2
Notes:
• Charging a completely discharged accupack takes approx� 3½ hours at room temperature� It is normal for the accupacks to get hot during charging�
• However, the charging process may take longer if:
• the accupack is deep-discharged and first has to be reconditioned by a
deep discharge recovery charge,
• the ambient temperature is close to or over 40°C, since, in order to
protect the accupack, the charging process will be interrupted until the temperature has dropped to a safe level�
• For safety reasons, each charging process will be interrupted after 4 hours�
• When not using the BA 2015 accupack for extended periods of time, charge it about every three to six months�
Charging the receivers’ built-in rechargeable batteries
Place the receiver into one of the charging compartments for receivers 5/10 (light blue in the diagram)�
• The LED 2 of the HDE 2020-D-II or
• the LED 4 of the EK 2020-D-II lights up (see table)�
COMPLIANCE
Tourguide 2020-D | 43
Page 45
Operation
4
2
5
10
LED color Meaning
red The built-in rechargeable battery is being charged� green The built-in rechargeable battery is fully charged� red (flashing) The temperature of the built-in rechargeable battery is over
40 °C or below 3 °C�
yellow/orange The built-in rechargeable battery is defective� Interrupt the
charging process and contact your Sennheiser Service�
Notes:
• Charging a completely discharged rechargeable battery of the HDE 2020-D-II takes approx� 2½ hours at room temperature�
• Charging a completely discharged rechargeable battery of the EK 2020-D-II takes approx� 5 hours at room temperature�
• However, the charging process may take longer if:
• the rechargeable battery is deep discharged and first has to be recondi-
tioned by a deep discharge recovery charge,
• the temperature of the built-in rechargeable battery is over 40 °C or
below 3 °C, since, in order to protect the rechargeable battery, the charging process will be interrupted until the temperature is again with­in the permissible range (the LED 2 of the HDE 2020-D-II or the LED 4 of the EK 2020-D flashes red)�
• An additional temperature protection prevents overheating inside the charging case� If the temperature inside the charging case exceeds safety limits, the charging process will be interrupted and will only be restarted when the charging case has cooled down�
• When not using the receivers for extended periods of time, charge them about every six months in order to prevent deep discharge damage to the rechargeable batteries�
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Page 46
Operation
12
Charging the receiver rechargeable batteries
CAUTION
DANGER OF DAMAGE TO THE RECEIVERS DUE TO OVERHEATING!
The receivers’ built-in rechargeable batteries can get very hot during charging and thus be damaged!
Only use the charger for charging the rechargeable batteries of the HDE 2020-D-II and EK 2020-D-II receivers� For more information on the HDE 2020-D-II and EK 2020-D-II receivers with their built-in Lithium-Polymer rechargeable batteries, refer to the detailed instruction manual�
Never try to charge other rechargeable batteries or non-rechargeable bat­teries in the charger!
Place the receiver into any charging compartment� The LED 12 on the receiv­er indicates the charge status�
EN DEFRITESNL
COMPLIANCE
1
2
Tourguide 2020-D | 45
Page 47
Operation
LED 12 Meaning lights up red The rechargeable battery is being charged� lights up green The rechargeable battery is fully charged� flashes red The temperature of the rechargeable battery is below
3 °C or over 40 °C� The charging process will be inter­rupted until the temperature of the rechargeable battery is again between 3 °C and 40 °C�
lights up orange The rechargeable battery is defective� Interrupt the
charging process and contact your Sennheiser service partner�
is off The receiver is not placed correctly into the charging
compartment�
Charging time of a completely discharged rechargeable battery at room tem­perature:
Receiver Charging time
HDE 2020-D-II approx� 2�5 hours EK 2020-D-II approx� 5 hours
The charging process may take longer if:
• the rechargeable battery is deep discharged and first has to be recondi­tioned by a deep discharge recovery charge,
• the temperature of the built-in rechargeable battery is below 3 °C or over 40 °C, since, in order to protect the rechargeable battery, the charging pro­cess will be interrupted until the temperature is again within the permissi­ble range and the LED 12 lights up,
• the additional temperature protection of the charger interrupts the charging process until the charger has cooled down�
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Page 48
Operation

Setting a channel

To set the complete system to a certain channel, proceed as follows:
Set the bodypack transmitter/radio microphone to the desired channel (see next section)�
Set one of the receivers to the same channel (see „Setting the channel on the receiver“ on page 48)�
Automatically set all other receivers to the same channel using the channel copy function (see „Setting the receiver channel(s) using the channel copy function EZL 2020-20 L/L 2021-40“ on page 49)�
Setting the channel on the bodypack transmitter/ radio micro­phone
To set the bodypack transmitter or the radio microphone to the desired channel, use the operating menu of the device� An overview of the operating menus is given from page 60 onwards�
Make sure that the lock mode is deactivated (see „Activating/deactivating the lock mode“ on page 57)�
EN DEFRITESNL
COMPLIANCE
ON/OFF
LOW BATT
MUTE
PEAK
SET
SET
ON/OFFMUTE
Bodypack transmitter Radio microphone
Press the SET button� The operating menu appears and the first menu item „CHAN“ flashes on the
display� Press the SET button�
The current channel flashes on the display� Press ▲/▼ to change the channel�
If you press
, the display jumps to the next channel; if you press ▼, he dis-
play jumps to the previous channel� By pressing and holding the
buttons, the display cycles continuously
▲/▼
(repeat function)�
Tourguide 2020-D | 47
Page 49
Operation
Press the SET button to permanently store the selected channel� „STORED“ briefly appears on the display� The bodypack transmitter or the
radio microphone now transmits on the selected channel� The last menu item selected is shown on the display�
To exit the operating menu:
Use ▲/▼ to select the „EXIT“ menu item and press the SET button� The standard display is shown�
Or:
Press and hold the ON/OFF button until the standard display is shown�
Setting the channel on the receiver
In order for the receiver to receive the signal from the bodypack transmitter or radio microphone, it has to be set to the same channel
To manually set the receiver channel:
Press
• the channel selection button
• the channel selection button The channel changes� The selected channel is shown on the channel display 1
If the bodypack transmitter or radio microphone is transmitting on this chan­nel, the RF signal indication
RF signal�
5 of the HDE 2020-D-II or
▲/▼
2 of the EK 2020-D-II�
▲/▼
4 indicates the field strength of the received
2
5
48 | Tourguide 2020-D
6
Page 50
Operation
105
3
Setting the receiver channel(s) using the channel copy function EZL 2020-20 L/L 2021-40
The channel copy function lets you simultaneously set a maximum of 19 re­ceivers in the charging case/charger to the same channel� This is achieved by copying the current channel of the receiver placed into the charging compart­ment with channel copy function (master) 10/2 to all other receivers in the charging case/charger�
Place all receivers which are to be set to the same channel into the charging compartments for receivers (slaves, light blue in the diagram) 5/1
Switch on the receiver whose channel you want to copy� Place this receiver into the charging compartment with channel copy func-
tion (master) 10/2� The LED COPY AVAILABLE 8/3 lights up green as long as the channel copy
function is available� Press the COPY button 9/4 to start the channel copy function�
The displays of all receivers which are successfully set to the same channel light up�
EN DEFRITESNL
COMPLIANCE
8
9
EZL 2020-20 L L 2021-40
Notes:
• If you do not press the COPY button 9/4 the receiver placed into the charging compartment with channel copy function (master) 10/2 will auto­matically switch off after approx� 2 minutes�
• If the receivers’ built-in rechargeable batteries are not discharged, you can use the channel copy function even when the charging case ELZ 2020-20 L is not connected to the mains�
1
2
4
Tourguide 2020-D | 49
Page 51
Operation
Using several Tourguide systems simultaneously
If you are using the Tourguide System 2020-D to run several guided tours simultaneously, the systems could interfere with one another� To prevent this happening, you have to set the systems to different channels (a system con­sists of one bodypack transmitter or one radio microphone and any number of receivers)�
Configuring L 2021-40 via a PC
The “Conference Control” software offers additional possibilities to configure the receivers and to display the configurations in detail� The “Conference Con­trol” software and the corresponding instruction manual are included on the supplied CD�
50 | Tourguide 2020-D
Page 52
Operation
4
2

Muting the devices

Muting the bodypack transmitter
Slide the MUTE switch 2 to the left, to „MUTE“� The red LED LOW BATT/MUTE 7 lights up permanently� The MIC level dis-
play
4 no longer shows any deflection� The bodypack transmitter’s micro-
phone input is muted�
EN DEFRITESNL
3
LINE
MIC
Note: The muting function (MUTE) mutes the microphone input 3 but not the line input 4� This function enables a pre-recorded track to be played through the line input without being disturbed by the tour guide’s microphone� When the track has finished, the guide can un-mute the microphone and continue talking�
To deactivate the muting function:
Slide the MUTE switch 2 back to the right� The red LED LOW BATT/MUTE 7 goes off� The MIC level display
LINE level display
5 indicate the current levels�
CH 03
4 and the
Muting the radio microphone
Turn the protective cap 6 so that the MUTE switch 12 becomes accessible� Slide the MUTE switch 12 in the direction of the arrow�
MUTE“ appears on the display of the radio microphone� After 5 minutes, „CH OFF“ appears on the display (see „Display of the energy saving mode“ on page 15)�
To deactivate the muting function:
Slide the MUTE switch 12 back in order to transmit the audio signal again�
COMPLIANCE
6
12
Tourguide 2020-D | 51
Page 53
Operation
10

Special bodypack transmitter/radio microphone settings

The following special settings can only be made via the bodypack transmit­ter’s/radio microphone’s operating menu� An overview of this operating menu is given from page 60 onwards�
Switching the bodypack transmitter’s line input on/off
You can connect an audio source such as a CD player, MP3 player, etc� to the bodypack transmitter’s line input� If you have connected an audio source, you then have to switch on the line input as follows:
Press the SET button 10� The operating menu appears and the first menu item „CHAN“ flashes on the
display� Repeatedly press the ▲/▼ rocker button 9 in the ▼ direction until „LINE
flashes in the display� Press the SET button 10
If the line input is switched off, „LINE�OFF“ flashes on the display; if the line input is switched on, „LINE�ON“ flashes on the display�
Press the ▲/▼ rocker button 9 to change the setting� Press the SET button 10 to permanently store the setting�
STORED“ briefly appears on the display� Adjust the sensitivity of the line input to match the connected audio source
as described in the following section�
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Page 54
Operation
10
Changing the sensitivity of the bodypack transmitter’s line input
To adjust the sensitivity of the line input to match the connected audio source:
Make sure that the line input is switched on (see previous section)� Connect the external audio source, switch it on and start playback� Press the SET button 10
The operating menu appears and the first menu item „CHAN“ flashes on the display�
Repeatedly press the ▲/▼ rocker button 9 until „SENSIT“ flashes on the dis­play and the LINE level display 5 appears�
Press the SET button 10� The current input sensitivity and the LINE level display
play� Press the ▲/▼ rocker button 9 to change the input sensitivity so that the
LINE level display
the yellow LED PEAK 8 does not light up permanently� Press the SET button 10 to permanently store the setting�
STORED“ briefly appears on the display, indicating that the sensitivity of the line input has been stored�
CH 03
LINE
MIC
5 shows full deflection during the loudest passages, but
8
9
5 appear on the dis-
EN DEFRITESNL
COMPLIANCE
Changing the sensitivity of the bodypack transmitter’s microphone input
To adjust the sensitivity of the microphone input to match the connected micro­phone:
Connect the microphone, position it correctly (refer to the microphone’s in­struction manual) and speak into the microphone as usual�
Press the SET button 10� The operating menu appears and the first menu item „CHAN“ flashes on the
display� Repeatedly press the ▲/▼ rocker button 9 until „SENSIT“ flashes on the dis-
play and the MIC Level display Press the SET button 10
4 appears�
Tourguide 2020-D | 53
Page 55
Operation
10
The current input sensitivity and the MIC level display 4 appear on the dis­play�
Press the ▲/▼ rocker button 9 to change the input sensitivity so that the MIC level display
yellow LED PEAK 8 does not light up permanently� Press the SET button 10 to permanently store the setting�
STORED“ briefly appears on the display, indicating that the sensitivity of the microphone input has been stored�
4 shows full deflection during the loudest passages, but the
8
9
LINE
MIC
CH 03
Adjusting the radio microphone’s input sensitivity
The input sensitivity is adjusted too high when close talking distances or speakers with loud voices cause overmodulation in the transmission link� When
the audio input level is excessively high, the audio level display (AF) full deflection�
If, on the other had, the input sensitivity is adjusted too low, the transmission link will be undermodulated, which would result in a signal with high back­ground noise�
The input sensitivity is correctly adjusted when the audio level display (AF) only shows full deflection only during the loudest passages�
To adjust the sensitivity of the radio microphone:
Press the SET button 7� The operating menu appears and the first menu item „CHAN“ flashes on the
display� Repeatedly press the ▲/▼ rocker buttons 8/9 until „SENSIT“ flashes on the
display and the audio level display Press the SET button 7
The current input sensitivity and the audio level display display�
4 appears�
4 shows
4 appears on the
Press the ▲/▼ buttons 8/9 to change the setting so that the audio level 4 shows full deflection only during the loudest passages�
Press the SET button 7 to permanently store the setting� „STORED“ briefly appears on the display, indicating that the input sensitivity
of the radio microphone has been stored�
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Page 56
Operation
789
-36. dB
The following figures are a guide to the best settings:
• Presentation: –24 to –12 dB
• Interview: –12 to 0 dB
Displaying the transmission frequency of the bodypack trans­mitter/radio microphone
EN DEFRITESNL
ON/OFF
LOW BATT
MUTE
PEAK
SET
SET
ON/OFFMUTE
Bodypack transmitter Radio microphone
To display the transmission frequency assigned to the current channel:
Press the SET button� The operating menu appears and the first menu item „CHAN“ flashes on the
display� Repeatedly press ▲/▼ until „FREQ“ flashes on the display� Press the SET button�
The transmission frequency assigned to the current channel appears on the display� You cannot change this transmission frequency�
Press the ON/OFF button or the SET, button to return to the operating menu�
COMPLIANCE
Tourguide 2020-D | 55
Page 57
Operation
Loading the factory-preset default settings
ON/OFF
LOW BATT
MUTE
PEAK
SET
SET
ON/OFFMUTE
Bodypack transmitter Radio microphone To load the factory-preset default settings of the bodypack transmitter/radio
microphone:
Press the SET button� The operating menu appears and the first menu item “CHAN” flashes on the
display� Repeatedly press ▲/▼ until „RESET“ flashes on the display� Press the SET button�
RST�OK“ flashes on the display� Press the SET button to load the factory-preset default settings�
DONE“ briefly appears on the display� The bodypack transmitter/radio mi­crophone is reset to the following factory-preset default settings:
• Channel: 1
• Line input: switched off (bodypack transmitter only)
• Input sensitivity
• Line input: –24 dB (bodypack transmitter only)
• Microphone input: –12 dB
• Lock mode: deactivated
• Infra-red service interface: deactivated
56 | Tourguide 2020-D
Page 58
Operation
Activating/deactivating the lock mode
The lock mode prevents the bodypack transmitter/radio microphone from be­ing accidentally programmed or switched off during operation�
LOW BATT
MUTE
PEAK
SET
EN DEFRITESNL
ON/OFF
SET
ON/OFFMUTE
Bodypack transmitter Radio microphone
To activate the lock mode:
Press the SET button� The operating menu appears and the first menu item “CHAN” flashes on the
display� Repeatedly press ▲/▼ until „LOCK“ appears on the display� Press the SET button�
LOC�OFF“ flashes on the display� Press ▲/▼�
LOC�ON“ flashes on the display� Press the SET button to activate the lock mode�
STORED“ briefly appears on the display, indicating that the lock mode has been activated� The lock mode icon is displayed on the standard display�
To deactivate the lock mode:
Press the SET button� „LOC�ON“ flashes on the display�
Press ▲/▼� „LOC�OFF“ flashes on the display�
Press the SET button to deactivate the lock mode� „STORED“ briefly appears on the display, indicating that the lock mode has
been deactivated� The lock mode icon
2 is no longer displayed on the stan-
dard display�
COMPLIANCE
Tourguide 2020-D | 57
Page 59
Operation
Displaying the version number of the bodypack transmitter/ radio microphone
ON/OFF
LOW BATT
MUTE
PEAK
SET
SET
ON/OFFMUTE
Bodypack transmitter Radio microphone
To display the version number of the operating system installed:
Press the SET button� The operating menu appears and the first menu item “CHAN” flashes on the
display� Repeatedly press ▲/▼ until „SERVIC“ flashes on the display� Press the SET button�
The version number is displayed�
V 1.001
58 | Tourguide 2020-D
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Operation

The operating menu of the bodypack transmitter/ radio microphone

The bodypack transmitter’s/radio microphone’s operating menu contains the following menu items:
Menu item Meaning
CHAN Selects a channel (see page 47) LINE* Switches the line input on/off (see page 52) SENSIT (LINE)* Changes the sensitivity of the line input (see page 53) SENSIT (MIC) Changes the sensitivity of the microphone input
(see page 53)
FREQ Displays the frequency of the current channel
(see page 55)
RESET Loads the factory-preset default settings (see page 56) LOCK Activates/deactivates the lock mode (see page 57) SERVIC Displays the version number (see page 57) EXIT Exits the operating menu (see page 48)
* only available with bodypack transmitter
EN DEFRITESNL
COMPLIANCE
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Operation
Setting modeSelection mode

Overview of the bodypack transmitter’s operating menu

Use the ON/OFF button to cancel your entry in all areas of the operating menu�
EXIT
3 sec.
CH 01
SET
CHAN CH 01 CH 04
SET
Selecting the channel
Current channel
STORED
LINE LIN. OFF LIN. ON
Switching the line input on/off
SET
Current setting
STORED
SENSIT -24. dB -06. dB
Adjusting the sensitivity of the line input
SET
Current sensitivity setting
STORED
SENSIT -36. dB -06. dB
Adjusting the sensitivity of the microphone input
SET
Current sensitivity setting
STORED
FREQ 863.124
SET
 / 
:
01...06
Stores settings
SET
 / 
:
OFF, ON
Stores settings
SET
 / 
:
0...-24
Stores settings
SET
 / 
:
0...-36
Stores settings
SET
LOCKED
Displaying the transmission frequency
RESET
60 | Tourguide 2020-D
ON/OFF
SET ESC
Current transmission frequency
Page 62
Selection mode Setting mode
FREQ
RESET RST.OK DONE
SET SET
Operation
EN DEFRITESNL
CH 01
Loading the factory-preset default settings
LOCK
Activating/ deactivating the lock mode
SET
Confirmation prompt
LOC.OFF LOC.ON
Current setting
LOC.ON
Current setting
Activating the lock mode
LOC.OFF
Deactivating the lock mode
STORED
SERVIC
Displaying the version number
SET
SET ESC
V 1.001LOCKED
Current version number
SET
SET
Standard display appears
CH 01
Standard display appears
COMPLIANCE
EXIT
Exiting the operating menu
CHAN
SET
CH 01
Standard display appears
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Operation
Selection mode Setting mode

Overview of the radio microphone’s operating menu

Use the ON/OFF button to cancel your entry in all areas of the operating menu�
EXIT
3 sec.
CH 01
SET
CHAN CH 01 CH 04
SET
Selecting the channel
Current channel
STORED
SENSIT -36. dB -06. dB
Adjusting the sensitivity of the microphone input
SET
Current sensitivity setting
STORED
FREQ 863.124
Displaying the transmission frequency
SET
ON/OFF
SET ESC
Current transmission frequency
RESET
/ : 01...06
Stores settings
SET
/ :
0...-36
Stores settings
SET
LOCKED
62 | Tourguide 2020-D
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Selection mode Setting mode
FREQ
RESET RST.OK DONE
SET SET
Operation
EN DEFRITESNL
CH 01
Loading the factory-preset default settings
LOCK
Activating/ deactivating the lock mode
SET
Confirmation prompt
LOC.OFF LOC.ON
Current setting
LOC.ON
Current setting
Activating the lock mode
LOC.OFF
Deactivating the lock mode
STORED
SERVIC
Displaying the version number
SET
SET ESC
V 1.001LOCKED
Current version number
SET
SET
Standard display appears
CH 01
Standard display appears
COMPLIANCE
EXIT
Exiting the operating menu
CHAN
SET
CH 01
Standard display appears
Tourguide 2020-D | 63
Page 65

Care and maintenance

Care and maintenance
CAUTION
LIQUIDS CAN DAMAGE THE ELECTRONICS OF THE DEVICES!
Liquids entering the housing of the devices can cause a short-circuit and dam­age the electronics�
Keep all liquids away from the devices�
Before cleaning, make sure that all devices are switched off and unplugged from the power supply�
Only clean the plastic surface of the L 2021-40 charger using a dust-free and dry cloth�
Use only a soft and dry cloth to clean the devices�
Cleaning the earbuds of the HDE 2020-D-II
Carefully pull the earbuds off the receiver� Clean the earbuds e� g� with warm, soapy water and rinse them well� Dry the earbuds before putting them back on the receiver�
Note: For reasons of hygiene, you should replace the earbuds from time to time (see „Accessories“ on page 69)�
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If a problem occurs���

If a problem occurs...

In the following table, the term “transmitter” refers to both “bodypack trans­mitter” and “radio microphone”�
Problem Possible cause Possible solution
No operation indication on the transmitter
No radio waves on the receiver display
RF signal available, no audio signal, the red LED LOW BATT/MUTE
7 lights up on the
transmitter Audio signal is distort-edTransmitter sensitivi-
Operating time of the transmitter is drastical­ly reduced
Operating time of the receivers is drastically reduced
Occasional drop outs in the audio signal
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser agent for assistance�
Batteries are flat or accupack is flat
No RF signal, trans­mitter and receiver are not on the same channel
No RF signal, trans­mitter is out of range
Transmitter is in ener­gy saving mode (see page 15)
Transmitter is muted (MUTE)
ty is adjusted too high
Normal aging or damage of BA 2015 accupack
Normal aging or dam­age of rechargeable batteries
Distance to the trans­mitter is too great
Interference is being received from an external source
Interference is being received from a sec­ond transmitter
Replace the batteries or recharge the accupack (see page 43)
Set transmitter and receiver to the same channel (see page 47)
Reduce the distance be­tween receiver and trans­mitter
Check the signal source
Deactivate the muting func­tion (see page 51)
Change the sensitivity of the microphone input (see page 53) or line input (see page 53)
Replace the BA 2015 accu­pack
Have the rechargeable batteries replaced by a Sennheiser Service Depart­ment
Reduce the distance to the transmitter
Change the system to a different channel
Change the transmitters to different channels
EN DEFRITESNL
COMPLIANCE
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Page 67
Specifications
Specifications
SK 2020-D bodypack transmitter (Art. No.: 500548) SK 2020-D-US bodypack transmitter (Art. No.: 500549)
Modulation 2 FSK (46K0F1D) Frequency range 863 – 865 MHz Frequency range (US) 926 – 928 MHz Channels 6 RF output power 10 mW RF output power (US) max� 50 mV/m (distance: 3 m) AF frequency response 100 – 7,000 Hz Max� input voltage at
mic/line input Operating time typ� 8 h Power supply BA 2015 accupack, 2�4 V or
Temperature range 0 – 50 °C Dimensions approx� 82 x 64 x 24 mm Weight approx� 160 g (incl� BA 2015 accupack)
microphone: 650 mV line: 2 V
2 AA size batteries, 1�5 V
(sensitivity –36 dB)
eff
(sensitivity –24 dB)
eff
SKM 2020-D radio microphone (Art. No.: 500894) SKM 2020-D-US radio microphone (Art. No.: 500895)
Modulation 2 FSK (46K0F1D) Frequency range 863 – 865 MHz Frequency range (US) 926 – 928 MHz Channels 6 RF output power 10 mW RF output power (US) max� 50 mV/m (distance: 3 m) AF frequency response 100 – 7,000 Hz Operating time typ� 8 h Power supply BA 2015 accupack, 2�4 V or
2 AA size batteries, 1�5 V Temperature range 0 – 50 °C Dimensions approx� ⌀ 50 x 225 mm Weight approx� 422 g (incl� BA 2015 accupack)
66 | Tourguide 2020-D
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Specifications
HDE 2020-D-II stethoset receiver (Art. No.: 504796) HDE 2020-D-II-US stethoset receiver (Art. No.: 504797)
EK 2020-D-II receiver (Art. No.: 504794) EK 2020-D-II-US receiver (Art. No.: 504795)
HDE 2020-D-II EK 2020-D-II
Modulation 2 FSK 2 FSK Frequency range 863 – 865 MHz 863 – 865 MHz Frequency range (US) 926 – 928 MHz 926 – 928 MHz Channels Tourguide mode: 6 in
parallel Conference mode: 8 in
parallel AF frequency response 100 – 7,000 Hz 100 – 7,000 Hz Headphone output power max� 40 mW/ 32 Ω Min� headphone imped-
ance THD at 1 kHz < 1 % < 1 % Operating time typ� 8 h typ� 16 h Power supply Lithium-Polymer
Temperature range 0 – 50 °C 0 – 50 °C Dimensions 245 x 125 x 20 mm 98 x 61 x 24 mm Weight approx� 73 g approx� 78 g
32 Ω 32 Ω
rechargeable battery,
830 mAh
Tourguide mode: 6 in parallel Conference mode: 8 in parallel
Lithium-Polymer rechargeable battery, 1500 mAh
EN DEFRITESNL
COMPLIANCE
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Page 69
Specifications
EZL 2020-20 L charging case (Art. No.: 500542)
Temperature range during charging 0 – 40 °C Mains voltage 100 – 240 V ~ (50/60 Hz) Primary power consumption max� 70 W Charging voltage for HDE 2020-D-II typ� 5 V Charging current per charging compartment for
HDE 2020-D-II Charging time HDE 2020-D-II approx� 2,5 h Charging time EK 2020-D-II approx� 5 h Charging voltage for SK 2020-D / BA 2015 max� 3�4 V Charging current per charging compartment for
SK 2020-D / BA 2015 Charging time SK 2020-D / BA 2015 approx� 3�5 h Dimensions approx� 600 x 270 x
Weight (empty) approx� 8300 g
typ� 400 mA
typ� 500 mA
380 mm
L 2021-40 charger
Temperature range during charging 3 – 40 °C Mains socket 3-pin, protection class I,
as per IEC/EN 60320-1 Mains voltage 100 – 240 V ~ (50/60 Hz) Primary power consumption max� 150 W Charging voltage per charging compartment typ� 5 V Charging current per charging compartment max� 400 mA Charging time for HDE 2020-D-II approx� 2,5 h Charging time for EK 2020-D-II approx� 5 h Dimensions approx� 483 x 399 x
172 mm Weight (empty) approx� 8800 g
68 | Tourguide 2020-D
Page 70

Accessories

Accessories
Product name Product description Art. No.
HDE 2020-D-II Stethoset receiver 504796 HDE 2020-D-II-US Stethoset receiver (US) 504797
Earbuds for HDE 2020-D-II and HDE 2020-D-II-US (black) stethoset receivers
Earbuds for HDE 2020-D-II and HDE 2020-D-II-US (transparent) stethoset
receivers EK 2020-D-II Receiver 504794 EK 2020-D-II-US Receiver (US) 504795 EZT 3012 Induction loop 504061 SK 2020-D Bodypack transmitter 500548 SK 2020-D-US Bodypack transmitter (US) 500549 SKM 2020-D Radio microphone 500894 SKM 2020-D-US Radio microphone (US) 500895 EZL 2020-20 L Charging case 500542 L 2021-40 19" charger rack 502037 BA 2015 Accupack 009950 CL 1 Connecting cable for external audio devices
(line input), 52 cm CL 2 Microphone cable, 1,5 m 004840 ME 2-II Clip-on microphone, omni-directional 507437 ME 3-II Headmic, cardioid capsule 506295 ME 4 Clip-on microphone, cardioid capsule 005020 MKE 1-ew Clip-on microphone, omni-directional 502876 MKE 2-ew Gold Clip-on microphone, omni-directional 009831 HS 2-ew BK Headmic, omni-directional, black 508530 HS 2-ew BE Headmic, omni-directional, beige 508531 SL Headmic 1 SB Headmic, omni-directional, silver 506904 SL Headmic 1 BK Headmic, omni-directional, black 506271 SL Headmic 1 BE Headmic, omni-directional, beige 506272 e 825 S Cardioid handheld microphone with
connecting cable e 835 Cardioid handheld microphone with
connecting cable
531435
520379
005022
004511
004513
EN DEFRITESNL
COMPLIANCE
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Page 71
Accessories
Product name Product description Art. No.
e 845 Super-cardioid handheld microphone with
connecting cable L 2015 Quick-charging unit for 2 bodypack transmit-
ter SK 2020-D or 2 BA 2015 batteries “Conference Con-
trol” PC software
EU mains cable Mains cable with EU plug, 1�8 m, black 054324 US mains cable Mains cable with US plug, 1�8 m, black 054325 UK mains cable Mains cable with UK plug, 1�8 m, black 057256 EP 01-100 Earpiece headphones 505963 EP 01-140 Earpiece headphones 505964 EP 01-L100 Earpiece headphones 505960 EP 01-R100 Earpiece headphones 505961 EP 01-R140 Earpiece headphones 505962 NP 02-100 Neckband headphones 505967 NP 02-140 Neckband headphones 505968 HP 02-100 Headband headphones 505965 HP 02-140 Headband headphones 505966 SR 2020-D Transmitter 500550 SR 2020-D-US Transmitter (US) 500551 SL Interpreter Interpreter console 506242 GZR 2020 Trolley for EZL 2020-20 L charging case 502191
Software for monitoring and configuring
L 2021-40 chargers and HDE 2020-D-II and
EK 2020-D-II receivers
004515
009828
70 | Tourguide 2020-D
Page 72

Manufacturer declarations

Manufacturer declarations
Warranty
Sennheiser electronic GmbH & Co� KG gives a warranty of 24 months on these products�
For the current warranty conditions, please visit our website at www�sennheiser�com or contact your Sennheiser partner�
FOR AUSTRALIA ONLY
Sennheiser goods come with guarantees that cannot be excluded under the Australian Consumer Law� You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage� You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure�
This warranty is in addition to other rights or remedies under law� Nothing in this warranty excludes, limits or modifies any liability of Sennheiser which is imposed by law, or limits or modifies any remedy available to the consumer which is granted by law�
To make a claim under this warranty, contact Sennheiser Technical Services and Spare Parts Sales
c/o Linfox, Gate 3, 1 Fox Lane, Erskine Park, 2759, NSW Australia
Phone: (02) 9910 6700, email: au-service@sennheiser�com All expenses of claiming the warranty will be borne by the person making the
claim� The Sennheiser International Warranty is provided by Sennheiser Australia Pty
Ltd (ABN 68 165 388 312), The Zenith, Tower A, L14, 821 Pacific Highway Chats­wood NSW 2067, Australia�
EN DEFRITESNL
COMPLIANCE
In compliance with the following requirements
• WEEE Directive (2012/19/EU)
• Battery Directive (2006/66/EC & 2013/56/EU)
Notes on disposal
The symbol of the crossed-out wheeled bin (imprint available depending on national requirements) on the product, the battery/rechargeable battery (if ap­plicable) and/or the packaging indicates that these products must be disposed of separately at the end of their operational lifetime in accordance with the na­tional legislation� For packaging disposal, please observe the legal regulations on waste segregation applicable in your country�
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Page 73
Manufacturer declarations
The separate collection of waste electrical and electronic equipment, batter­ies/rechargeable batteries (if applicable) and packagings is used to promote the reuse and recycling and to prevent negative effects caused by e�g� poten­tially hazardous substances contained in these products� Herewith you make an important contribution to the protection of the environment and public health�
EU Declaration of conformity
• RoHS Directive (2011/65/EU) Hereby, Sennheiser electronic GmbH & Co� KG declares that the radio
equipment type SK 2020-D, SKM 2020-D, HDE 2020-D-II, EK 2020-D-II, EZL 2020-20 L, L 2021-40 is in compliance with Directive 2014/53/EU�
The full text of the EU declaration of conformity is available at the following internet address: www�sennheiser�com/download�
72 | Tourguide 2020-D
Page 74

Index

Indictions and displays 14
Automatic copying (charger) 23 Automatic copying (charging case) 20 Battery status display (receiver) 19 Channel display (receiver) 19 Charge status LED (receiver) 18 Lock mode 15, 17 MUTE (bodypack transmitter) 15 Operation (charger) 22 Operation (charging case) 20 Operation and battery status indication (bodypack transmitter) 14 Operation and battery status indication (radio transmitter) 16 PEAK LED (bodypack transmitter) 14 RF signal indication (receiver) 18 Status indication (charger) 22 Temperature indication (charging case) 20 Volume display (receiver) 19
Index
EN DEFRITESNL
COMPLIANCE
Bodypack transmitter 9
Activating/deactivating the lock mode 57 Changing the sensitivity of the line input 53 Changing the sensitivity of the microphone input 53 Charging the rechargeable batteries 42 Connecting a microphone 27 Connecting external audio sources 28 Displaying the transmission frequency 55 Displaying the version number 58 Inserting/changing the batteries/accupack 27 Loading the factory-preset default settings 56 Setting the channel 47 Switching off 37 Switching on 37 Switching the line input on/off 52
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Index
Radio microphone 9
Activating/deactivating the lock mode 57 Adjusting the input sensitivity 54 Displaying the transmission frequency 55 Displaying the version number 58 Inserting/changing the batteries/accupack 27 Loading the factory-preset default settings 56 Setting the channel 47 Switching off 38 Switching on 37
Receiver 10
Adjusting the volume 41 Battery status display 19 Channel display 19 Charge status LED 18 Charging the rechargeable batteries 43, 45 Copying channels to other receivers (copy function) 49 RF signal indication 18 Setting the channel 48 Switching off 39 Switching on 39 Volume display 19
Charging case 12
Connecting 31 LED indication for charging compartments for accupack/bodypack 21 Setting up 27 Switching off 39 Switching on 39
Charger 13
Connecting 35, 36 Setting up 32, 33 Switching off 40 Switching on 40
74 | Tourguide 2020-D
Page 76
Compliance
Compliance
SK 2020-D | SKM 2020-D | HDE 2020-D-II | EK 2020-D-II
In compliance with
EN DEFRITESNL
Europe Radio:
EMC:
Safety: USA FCC-Part 15 Canada RSS-210
Certified by
Europe
USA SK 2020-D
HDE 2020-D-II SKM 2020-D
Canada SK 2020-D
HDE 2020-D-II SKM 2020-D EK 2020 D-II
FCC ID: FCC ID: FCC ID:
IC: IC: IC: IC:
ETSI EN 301357 ETSI EN 301489-1/-9 IEC / EN 62368-1
EZL 2020-20 L | L 2021-40
In compliance with
Europe EMC:
Safety:
USA FCC 47 CFR 15 subpart B
EN 301489-1/-9 EN 60065
DMOTG2020D DMOTG2020D DMOSKM2020D
2099A-TG2020D 2099A-TG2020D 2099A-SKM2020D 2099A-EK2020D
COMPLIANCE
Certified by
Europe
Page 77
Sennheiser electronic GmbH & Co. KG
Am Labor 1, 30900 Wedemark, Germany, www.sennheiser.com Printed in Germany, Publ. 06
/19, 516509/A07
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