Explorer® 3250HD
Digital Interactive Set-Top
User’s Guide
In This Guide |
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Safety Information .................................. |
2 |
Welcome! .............................................. |
4 |
Before You Begin .................................. |
5 |
Connecting the Set-Top ......................... |
7 |
Installing the RF Bypass ........................ |
11 |
Using the Set-Top .................................. |
13 |
Setting Menu Options ............................ |
14 |
Troubleshooting .................................... |
15 |
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IMPORTANT RULES FOR SAFE OPERATION
Note to CATV System Installer (USA/Canada Only)
This reminder is provided to call the CATV system installer’s attention to Article 820-40
of the NEC (Section 54, Part I of the Canadian Electrical Code), that provides guidelines for proper grounding and, in particular,
specifies that the CATV cable ground shall be connected to the grounding system of the building, as close to the point of cable entry as practical.
CAUTION |
RISK OF ELECTRIC SHOCK |
DO NOT OPEN |
AVIS |
CAUTION: To reduce the risk of electric shock, do not remove cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel.
WARNING
TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
This symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock. Therefore, it is dangerous to make any kind of contact with any inside part of this product.
This symbol is intended to alert you of the presence of important operating and maintenance (servicing) instructions in the literature accompanying this product.
Read and Retain These Instructions
•Read all of the instructions before you operate this set-top. Give particular attention to all safety precautions. Retain the instructions for future reference.
•Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this
set-top.
•Comply with all instructions that accompany this set-top.
Placement
Place this set-top in a location that is close enough to an electrical outlet to accommodate the length of the power cord. Place this set-top on a stable surface. The surface must support the size and weight of this set-top.
WARNING:
Avoid personal injury and damage to this settop. An unstable surface may cause this set-top to fall.
Ventilation
This set-top has openings for ventilation that protect it from overheating. To ensure the reliability of this set-top, follow these guidelines to avoid obstructing the openings:
•Do not place other equipment, lamps, books, or any other object on the top of this set-top.
•Do not place this set-top in any of the following locations:
-On a bed, sofa, rug, or similar surface
-Over a radiator or a heat register
-In an enclosure, such as a bookcase or equipment rack, unless the installation provides proper ventilation
Cleaning the Set-Top
Before cleaning this set-top, unplug it from the electrical outlet. Use a damp cloth to clean this set-top. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this set-top.
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Object and Liquid Entry
Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Do not expose this set-top to liquid or moisture. Do not place this set-top on a wet surface. Do not spill liquids on or near this set-top.
Accessories
Do not use accessories with this set-top unless recommended by your cable service provider.
Overloading
Do not overload electrical outlets, extension cords, or integral convenience receptacles, as this can result in a risk of fire or electric shock. For equipment that requires battery power or other sources to operate, refer to the operating instructions for that equipment.
Lightning and Power Surges
Ground (earth) your cable system to provide some protection against voltage surges and built-up static charges. Plug your set-top into a surge protector to reduce the risk of damage from lightning strikes and power surges. If you have questions, call your cable service provider.
Power Cord Protection
Arrange all power cords so that people cannot walk on the cords, place objects on the cords, or place objects against the cords, which can damage the cords. Give particular attention to the cords at the point at which the cord connects to the plug, at electrical outlets, and at the places where the cords exit the set-top.
Power Sources
A label on this set-top indicates the correct power source for this set-top. Operate this set-top only from an electrical outlet that has the voltage and frequency that the label indicates.
If you are unsure of the type of power supply to your residence, consult your cable service provider or your local power company.
Grounding
This set-top has a two-prong plug. Properly ground (earth) this set-top by inserting the plug into a grounded electrical, two-socket outlet. If this plug is polarized, it has one wide prong and one narrow prong. This plug fits only one way.
CAUTION:
To prevent electric shock, match wide blade of plug to the wide slot, and then fully insert.
If you are unable to insert this plug fully into the outlet, contact an electrician to replace your obsolete outlet.
Servicing
Do not open the cover of this set-top. If you open the cover, your warranty will be void. Refer all servicing to qualified personnel only. Contact your cable service provider for instructions.
Damage that Requires Service
For damage that requires service, unplug this set-top from the electrical outlet. Refer to qualified personnel when any of the following occurs:
•There is damage to the power cord or plug
•Liquid enters the set-top
•There is exposure to rain or water
•Operation is not normal (the instructions in this guide describe the proper operation)
•If you drop this equipment, or damage the cabinet of this set-top
•If this set-top exhibits a distinct change in performance
Upon completion of any service or repairs to this set-top (home terminal), the service technician will perform safety checks to determine that the equipment is in proper operating condition.
Screen Burn-In Warning
Please refer to the user’s guide that came with your high-definition television (HDTV) for an important message regarding images being permanently “burned in” to your HDTV screen.
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Welcome!
Congratulations on adding the Explorer® 3250 High Definition Digital Interactive Set-Top (3250HD) to your television viewing experience!
The Explorer 3250HD Set-Top provides you the ability to view cable television programming for highdefinition television (HDTV) as well as standard-definition television (SDTV).
The Explorer 3250HD Set-Top also provides you with the ability to experience video-on-demand (VOD), if offered by your cable service provider. Ask your cable service provider about the services available in your area.
Serial
Number
On the back panel of the set-top is a label that lists the serial number for your Explorer 3250HD Set-Top. The serial number is located in the lower left corner of the label and begins with the letters SA. You must know the serial number to access the online Explorer eClub. In addition, your cable service provider may need the serial number to provide technical assistance.
0003B4287797
SABDQXTL N0006246618
Use the space provided here to record your set-top serial number :
________________________________
Explorer eClub
For additional information about your set-top, Scientific-Atlanta invites you to join the Explorer eClub. This online club provides news and “what’s up” information about the Explorer 3250HD Set-Top and offers you a chance to win prizes.
To join the Explorer eClub, you must know the serial number of your set-top. You can access the Explorer eClub on the Internet at the following web address: www.scientificatlanta.com/explorerclub
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Before You Begin
•Read the IMPORTANT RULES FOR SAFE OPERATION section of this guide.
•Locate the serial number for your set-top, which is on a bar code on the back panel of the set-top. You will need this serial number to join the
•If you plug the set-top into an outlet that is controlled by a wall switch, keep the switch in the ON position. The on-screen guide is updated nightly. If the wall switch is in the OFF position, your set-top will not receive the latest programming updates.
Front Panel
Overview
Explorer eClub. Also, if your system requires troubleshooting in the future, your cable service provider or Scientific-Atlanta may ask for the serial number.
•Keep the top of the set-top free of all objects and electronic devices, including your TV.
•It is recommended that you connect a surge protector to your cable equipment and electronic devices.
GUIDE |
CH+ |
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INFO |
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EXIT VOL– |
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VOL+ |
SETTINGS |
CH– |
POWER |
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BYPASS |
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T10372 |
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2 |
3 4 |
5 |
6 7 |
8 910 11 |
12 13 |
1The Message indicator blinks or illuminates when a message from your cable service provider is waiting. To access the message, press the Info key.
2The LED displays the selected channel number and time of day.
3The Guide key accesses onscreen services, such as the onscreen guide, video-on-demand, or pay-per-view.
4The Info key displays a description of the selected program. This key is available from the on-screen guide and while viewing a program.
5The Bypass indicator illuminates when the optional bypass feature is on.*
6The USB (Universal Serial Bus) port connects to external equipment, such as a keyboard.*
7The Exit key is used to exit menus, the on-screen guide, and program information.
8The Settings key provides access to the Settings menu.
9The Smart card slot allows smart card access.*
10The Select key provides access to your on-screen selection.
11The CH+ and CHkeys enable you to scroll up and down through the channels.
12The VOL+ and VOLkeys enable you to increase and decrease the volume.
13The Power key is used to turn the Explorer 3250HD on and off. The light above of the Power key illuminates when the power is on.
*Contact your cable service provider for more information.
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