Read these instructions carefully and look at the equipment to become familiar
with the device before trying to install, operate, service or maintain it. The
following special messages may appear throughout this installation guide or
on the equipment to warn of potential hazards or to call attention to information
that claries or simplies a procedure.
The addition of either symbol to a “Danger” or “Warning” safety label
indicates that an electrical hazard exists which will result in personal injury
if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that follow this symbol to avoid
possible injury or death.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death
or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
NOTICE
NOTICE is used to address practices not related to physical injury.
1
Please Note
Electrical equipment should be installed, operated, serviced, and maintained only by
qualied personnel. No responsibility is assumed by Schneider Electric for any
consequences arising out of the use of this material.
A qualied person is one who has skills and knowledge related to the construction,
installation, and operation of electrical equipment and has received safety training to
recognize and avoid the hazards involved.
English
Wiser Ai r Installation Gu ide
Before You Start
Read the information in this section in its entirety before you begin the installation of Wiser Air.
TOOLSPROVIDED MATERIALS
• Wire stripper
• Drill
• Screwdriver
• Level
• Voltmeter
Preparation
• Disconnect power to the air conditioning and/or heating system.
• It is recommended to use a properly isolated voltmeter to conrm power is off.
• Wiring must conform to all building codes, regulations, and ordinances as required
by local and national code and regulation authorities.
• Ensure all electrical loads (air conditioners, heating elements, etc.) that will be
controlled by Wiser Air are connected to appropriate fuses to prevent overload.
• Ensure Wiser Air is suitable for the environment. Check the voltage compatibility
( 24V).
• Wiser Air outputs are rated at 1A maximum.
Location
• If this is a new installation, install Wiser Air 5ft (1.52m) above the oor surface in
accordance with applicable building codes.
• Install Wiser Air in areas with frequent occupancy and airow.
• Avoid installing Wiser Air in locations near heating/cooling devices.
• Avoid installing Wiser Air in areas with direct sunlight. The screen may become
unreadable due to direct sunlight or reection from windows, and temperature
regulation may be affected.
• Avoid installing Wiser Air behind doors, near corners, near air vents, or in areas
with high dust concentration.
Mounting
1. Keep the front of Wiser Air separate from the back plate before mounting.
2. Align the Wiser Air back plate against a wall using a level and mark the placement
of the mounting holes.
3. Using a 3/16in (4.8 mm) drill bit, drill a hole to a depth of 1 in (25.4 mm) and
install wall anchors at the marked locations. If a stud is present no anchors are
• Do not drop or crush Wiser Air, or allow Wiser Air to come into contact with liquids.
• Do not use a damaged device (such as one with a cracked screen).
• Functionality guarantees are no longer valid if the glass on the screen is broken.
Installation Procedure
WARNING
MERCURY HAZARD
If replacing an existing thermostat that uses a sealed tube of mercury, do not
dispose of the tube in the trash. Contact local waste management authorities for
information on the safe disposal or recycling of the mercury.
Failure to safely dispose of the mercury can result in exposure leading to
serious health damage.
3
Optional trim plate mounting
If you are replacing an existing thermostat, you have the option of using the provided
Wiser Air trim plate. If the hole left by the removal of the existing unit is larger than the
back plate of the Wiser Air thermostat, use the optional trim plate. Run the wires and
anchor the mounting screws through it while attaching the back plate to the wall
(Fig. 2). Make sure to attach the trim plate with the central hole oriented upwards.
English
Wiser Ai r Installation Gu ide
Installing Wiser Air
1. Disconnect power to the HVAC system by turning off the breaker.
2. Remove the existing thermostat’s panel from the wall without disconnecting the
wiring.
3. Take a picture of the wiring of the terminal connections. If necessary label the
wires to prevent confusion (Fig. 1).
4
Figure 1 :
Removal of existing thermostat
and photograph of wiring.
TIP: Before proceeding further determine if you require the optional trim plate.
TIP: Before proceeding further check if you require a wire extender (see Appendix).
4. Disconnect the wiring of the existing thermostat and remove the back plate.
TIP: Acceptable wire gauge for use with Wiser Air is solid 18 to 22 AWG (0.33 to 0.82mm²).
5. Pull the wires 6in (15cm) out of the wall if they are not already pulled out.
6. Insert the wires through the central hole in the Wiser Air back plate.
7. If required, strip each wire 0.25in (0.6cm) from the end (does not apply to
replacing pre-existing units).
8. Connect the wiring to the Wiser Air back plate, matching the terminal connections
to those in the photograph of the existing thermostat’s wiring or according to the
wiring requirements of your HVAC system.
TIP: See the Wiring terminals section (p.7) in this guide before going further, or contact the
Customer Care Center for assistance if necessary.
5
Figure 2 : Wiring connection and back plate attachment (optional trim plate shown).
English
Wiser Ai r Installation Gu ide
9. Gently push the wiring back into the hole.
10. Attach the Wiser Air back plate to the wall using the provided screws in the
mounting holes in the top and bottom (Fig. 2).
11. Attach the front of Wiser Air to the back plate, making sure that the front is oriented
correctly so that the terminal pins on the front panel match the pins on the back
plate. Do not use excessive force on the Wiser Air as this can damage the terminal
pins (Fig. 3).
Figure 3 :
Front to back plate mounting.
6
12. Remove the protective plastic cover from the LCD touchscreen.
This section describes the procedure for connecting the wiring to the back plate.
(Fig. 4) shows the Wiser Air backplate conguration.
When replacing an older thermostat, refer to the photograph of the original wiring
taken in Step 3
terminals. See the caution below.
For a new installation, consult the documentation for your HVAC system to determine
the correct wiring terminal connections. Match the wiring labels to the terminal labels.
of the installation procedure to connect the wiring to the correct
NOTICE
EQUIPMENT
RC
G
W2
Y2
O/B
S1
C
RH
W
Y
U
S2
OPERATION HAZARD
• If a wire is connected to
the RH terminal you must
remove the backplate
jumper.
• Never use any tools on
screwless terminals of
Wiser Air.
Failure to remove this
jumper can cause damage
to your Wiser Air.
Save the backplate jumper for
future use.
7
Figure 4 : Wiring terminals and jumper.
TIP: If you are unsure whether your wiring requires the use of the Wiser Air jumper, remove the
jumper and test the system to see if the heating comes on. If it does, your installation is
complete. If it does not, contact the Customer Care Center.
English
Wiser Ai r Installation Gu ide
Troubleshooting
If you experience difculties with your Wiser Air thermostat setup, proceed as follows:
• Disconnect power.
• Check that the front plate of Wiser Air is properly connected to the back plate.
• Check that the wires connected to the terminals on the back plate are properly
When installing a new Wiser Air for the rst time, an installation wizard will launch
to guide you through the initial conguration and registration of the device as soon
as the device is connected. Follow the instructions shown. For more information,
go to: www.wiserhome.com/support.
TIP: For on-the-go control of your thermostat, download the Wiser Air application from the App
Store, Google Play or Microsoft Store.
9
Smart Sense display
Wiser Air has a built-in advanced motion sensor. When it detects a person in proximity,
it will show a limited display.
In order to conserve energy, the display is inactive when no presence is detected by
the sensor.
Figure 5 : Wiser Air welcome screen.
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