Page 1
S200 Easy Milc
Operating instructions
V04/03.2011
Page 2
1
Bean hopper with lid
Manual inlet for ground coffee and clean-
2
ing tablets
3
Cooling unit
4
User panel
5
Card reader (not visible)
6
Hot water outlet
7
Beverage outlet
8
Grounds container
9
Drip tray with drip grid
1
2
3
4
5
6
7
8
9
Operating buttons, from left to right
1
● Cleaning and minus button,
● ON/OFF button
● Stop and plus button
2
Display
3
[ 2x ] preselection eld
4
Beverage buttons (programmable)
1
2
3
4
Schaerer Ltd. Original Operating Instructions
P.O.Box BAS200EM_EN
Allmendweg 8
CH-4528 Zuchwil, Switzerland
info@schaerer.com
www.schaerer.com N° 022221
Page 3
S200 Easy Milc
Operating instructions
V04/03.2012
www.schaerer.com
Publisher:
Schaerer Ltd., P.O.Box, Allmendweg 8, CH-4528 Zuchwil
Edition:
V04/03.2012
Software:
V1.06
Design and Editing:
Schaerer Ltd., P.O.Box, Allmendweg 8, CH-4528 Zuchwil
© Copyright:
Schaerer Ltd., CH-4528 Zuchwil
All rights reserved, including translations into foreign languages. This publication or any part thereof must not be copied, reproduced or distributed
in any form by any process or transmitted by electronic systems without the approval in writing of the publisher. All information, technical data,
pictures and gures are based on the latest information available at the time of printing. Schaerer Ltd. reserves the right to make changes at any
time without further notice. All pictures, gures and display messages in this manual serve only as examples. Because of the wide variety of op-
tions available, your machine may vary from the units depicted in the pictures. In the event of misunderstandings, the German (DE) document shall
always be authoritative for Schaerer Ltd..
Operating instructions / V04/03.2012
3/42
Page 4
www.schaerer.com Introduction
Introduction
Signs and symbols
Safety
DANGER!
Risk of electrocu-
tion!
ATTENTION!
Hot uid!
ATTENTION!
Hot surface!
Danger to user and/
Risk of trapping
Notes
Cross-reference Notes & tips
Time information
Environment
The machine must be
DISPOSAL
disposed of accord-
ing to regulations.
ATTENTION!
or machine!
ATTENTION!
Hot steam!
ATTENTION!
ngers!
CAUTION!
Risk of machine
damage!
Recycling
Welcome
The S200 Easy Milc represents the next generation of fully automatic coffee makers. This machine is the
result of our company's core competence and our decades of experience.
These operating instructions provide information about the product, its operation and how to clean the
S200 Easy Milc. These operating instructions cannot take every conceivable application into account.
If you need additional information about something that is not discussed in sufcient detail here, please
contact our customer service department.
Before commissioning the coffee machine, the "Safety notes" chapter must rst be read carefully. The
manufacturer accepts no liability for potential damage if the device is not used according to the instructions in this manual.
The performance of the coffee machine depends on its correct operation and the maintenance. Carefully
read the operating instructions before using the machine for the rst time, and keep the instructions in an
easily accessible place.
We hope you enjoy using your new S200 Easy Milc!
4/42
Operating instructions / V04/03.2012
Page 5
Contents
www.schaerer.comIntroduction
Introduction ...............................................................4
Signs and symbols .................................................................. 4
Safety ................................................................................................4
Notes .................................................................................................4
Environment ......................................................................................4
Welcome .................................................................................. 4
Product description ..................................................6
Intended use ............................................................................ 6
Beverage types and output .................................................... 6
Scope of delivery and accessories ........................................ 6
Options and optional accessories ......................................... 7
Cup warmer ......................................................................................7
Technical data.......................................................................... 7
Serial plate ............................................................................... 7
Declaration of conformity ....................................................... 8
Manufacturer's address .....................................................................8
Applied standards .............................................................................8
Installation & commissioning ..................................9
Setup conditions ..................................................................... 9
Location ............................................................................................9
Ambient conditions ............................................................................9
Initial use .................................................................................. 9
Power supply ......................................................................... 10
Conditions .......................................................................................10
Power requirements ........................................................................10
Water connection/draining ................................................... 10
Conditions .......................................................................................10
Deinstallation and disposal ...................................................11
Operation .................................................................12
Inspection .............................................................................. 12
Filling and connecting .......................................................... 12
Beans ..............................................................................................12
Water...............................................................................................12
Milk concentrate ..............................................................................12
Switching on the coffee machine ......................................... 13
Dispensing ............................................................................. 13
Setting the beverage outlet height...................................................13
Coffee beverages ............................................................................13
Beverages with ground coffee .........................................................13
Hot water .........................................................................................14
Milk beverages ................................................................................14
Hot milk ...........................................................................................14
Milk foam .........................................................................................14
Dispensing options ............................................................... 14
Preselecting beverages ..................................................................14
Double beverage .............................................................................14
Beverages with MONEY card..........................................................15
Emptying ................................................................................ 15
Grounds container ..........................................................................15
Under-counter grounds disposal (option) ........................................15
Dirty water tank (option) ..................................................................15
Transport conditions ............................................................ 15
Generally applicable regulations .....................................................15
Display messages ................................................................. 16
Switching off .......................................................................... 17
End of operation ..............................................................................17
Extended downtimes (more than 1 week) .......................................17
Daily cleaning ........................................................................ 19
Weekly cleaning .................................................................... 21
Optional accessories ............................................................ 23
Thawing cooling Unit .......................................................................23
Mandatory cleaning .............................................................. 23
HACCP cleaning concept ..................................................... 23
Cleaning regulations .......................................................................23
Cleaning schedule ..........................................................................24
Cleaning products ................................................................. 25
Cleaning tablets ..............................................................................25
Suma CoffeeClean ..........................................................................25
Maintenance ............................................................26
Programming ..........................................................27
Entering the programming level .......................................... 27
Overview of the programming level ..................................... 27
Setting example ..................................................................... 27
Setting numerical values .................................................................27
Setting the default value ..................................................................27
Reading counters .................................................................. 28
Daily counter ...................................................................................28
Machine counter .............................................................................28
Service counter ...............................................................................29
Cleaning statistics ...........................................................................30
Error statistics .................................................................................30
Beverage buttons .................................................................. 30
Beverage without milk (e.g. espresso) ............................................30
Beverages with milk (e.g. cappuccino) ............................................31
Hot milk ...........................................................................................31
Milk foam .........................................................................................31
Hot water .........................................................................................32
System settings ..................................................................... 32
Language ........................................................................................32
Time format .....................................................................................32
Clock settings ..................................................................................32
Date settings ...................................................................................32
Machine timer ........................................................................ 33
Troubleshooting .....................................................34
Malfunction with display message ...................................... 34
Malfunction without display message ................................. 35
Water quality ...........................................................36
Water values .......................................................................... 36
Filtering equipment ............................................................... 36
Safety notes ............................................................37
User risks ............................................................................... 37
Risk from cleaning products ................................................ 38
Application ......................................................................................38
Storage ...........................................................................................38
Disposal ..........................................................................................38
Emergency information ...................................................................38
Risk of damage to the machine ............................................ 39
Hygiene .................................................................................. 39
Water...............................................................................................39
Coffee .............................................................................................40
Milk concentrate ..............................................................................40
Environmental aspects & and protection ............................ 40
Cleaning ..................................................................18
Cleaning intervals ................................................................. 18
Cleaning options ................................................................... 18
Automatic rinse ...............................................................................18
Operating instructions / V04/03.2012
Liability ....................................................................41
Operator responsibilities ...................................................... 41
Warranty and liability ............................................................ 41
5/42
Page 6
www.schaerer.com Product description
Product description
Intended use
The S200 Easy Milc has been designed to dispense coffee beverages and milk beverages in different versions – in cups or coffee pots. The device can also dispense hot water. This unit is designed for industrial
and commercial use. This device is designed for use by professionals or trained users in stores, in the
light industry and in agricultural operations or for commercial use.
Use of this equipment is subject to the "General Terms and Conditions" of Schaerer Ltd. and these operating instructions. In legal terms, any other use is not an intended use. The manufacturer accepts no liability
for damage resulting from unintended use.
CAUTION!
Risk of machine
damage!
The S200 Easy Milc must never be used to heat and dispense any liquids other than coffee, hot
water (beverages, cleaning) or milk (evaporated milk).
Beverage types and output
The beverage output of the machine per hour varies as follows with the settings and models:
Beverage
Espresso (50 – 60 ml) 180 cups 250 cups
Coffee (120 ml) 150 cups 200 cups
Cappuccino (180 ml) 120 cups 140 cups
Latte macchiato (200 ml) 110 cups 120 cups
Hot milk 120 cups 120 cups
hot water 12 litres 20 litres
1-phase 3-phase
Output/hour Output/hour
Scope of delivery and accessories
Pieces Designation Article number
Documentation
1 Operating instructions (EN) 022220
Chip cards
1 CHEF card 063930
1 SAVE DATA card 063933
Cleaning/cleaning accessories
1 Cleaning brush 067409
100 Cleaning tablets 065221
General accessories
1 Flat seal 064249
1 Drain hose 067862
1)
Connection cable, CH standard 063260
1)
Connection cable, EURO standard 063261
1 Rotary handle for grinding degree setting 061977
6/42
Operating instructions / V04/03.2012
Page 7
www.schaerer.comProduct description
Options and optional accessories
Cup warmer
The coffee machine can optionally be equipped with a cup warmer. This option can be retro tted.
Technical data
Subject to technical change!
Nominal power
1)
Hot water boiler
2)
3000 W
Water capacity Hot water boiler
2)
0.8 litre/1.2 litre
Operating temperature
Permitted operating temperature (T max.):
Minimum operating temperature (T min.):
Operating temperature:
Working overpressure
Working overpressure:
Permissible working overpressure (p max):
Testing overpressure:
Power connector
1)
Hot water boiler
192°C
10°C
95°C
Hot water boiler
2.5 bar
12 bar
24 bar
See Chapter "Power supply" - "Power requirements".
2)
2)
Coffee bean hopper ± 2500 g
External dimensions
Width:
Height incl. bean hopper:
Depth:
460 mm
750 mm
551 mm
Empty weight ± 40 kg
Continuous sound pressure level
1)
For special features see serial plate, speci ed values refer to basic model.
2)
Depending on the model.
3)
The A-weighted noise level Lpa (slow) and Lpa (impulse) at the operators' workplace is below 70 dB(A) in every ope-
rating mode.
3)
< 70 dB (A)
Operating instructions / V04/03.2012
Serial plate
Machine-speci c data are listed on the serial plate. The serial plate is af xed to the inside of the machine
and is visible when the coffee grounds container and the lid above it are removed.
7/42
Page 8
www.schaerer.com Product description
Declaration of conformity
Manufacturer's address
Manufacturer Documentation manager
Schaerer Ltd.
P.O.Box
Allmendweg 8
CH-4528 Zuchwil, Switzerland
Tel. +41 (0) 32 681 62 00
F +41 (0)32 681 64 04
info@schaerer.com
www.schaerer.com
Applied standards
The following harmonised standards have been applied.
Machinery Directive 2006 / 42 / EC EMC Directive 2004 / 108 / EC
Applied standards:
● EN 60335-1: 2002
● EN 60335-1:2002 / A1:2004 +A2:2006
● EN 60335-1:2002 / A11:2004
● EN 60335-1:2002 / A12:2006
● EN 60335-1:2002 / A13:2008
● EN 60335-1:2002 / A14:2010
● EN 60335-1/FprAF:2009
● EN 60335-2-75:2004
● EN 60335-2-75:2004 / A1:2005
● EN 60335-2-75:2004 / A2:2008
● EN 60335-2-75:2004 / A11:2006
● EN 60335-2-75:2004 / A12:2010-01
(EN60335-2-75/FprAC:2009-06)
● IEC 60335-2-75 Ed 2.2:2009
● EN 62233:2008
Schaerer Ltd.
Hans-Ulrich Hostettler
P.O.Box
Allmendweg 8
CH-4528 Zuchwil, Switzerland
Applied standards:
● EN 55014-1: 2006
● EN 55014-1:2006 / A1:2009
● CISPR 14-1 Ed 5.1: 2009
● EN 61000-3-2:2006
● EN 61000-3-2:2006 / A1:2009
● EN 61000-3-2:2006 / A2:2009
● IEC 61000-3-2 Ed 3.2: 2009
● EN 61000-3-3:2008
● IEC 61000-3-3:2008
● EN 61000-6-3:2007
● IEC 61000-6-3:2006 +A1:2010
● EN 55014-2: 1997
● EN 55014-2:1997 / A1:2001
● EN 55014-2:1997 / A2:2008
● CISPR 14-2 Ed 1.2: 2008
● EN 61000-6-2:2005
● IEC 61000-6-2:2005
8/42
The stated manufacturer declares herewith that this machine complies with all relevant stipulations of the
specied EU directives. In case of any modications of the units that have not been approved by Schaerer,
this declaration is rendered invalid. A quality management system certied by Bureau Veritas, in accord-
ance with SN EN ISO 9001: 2008, has been used to ensure the proper adherence to the requirements.
Operating instructions / V04/03.2012
Page 9
CAUTION!
Risk of machine
damage!
www.schaerer.comInstallation & commissioning
Installation & commissioning
Setup conditions
The preparatory work at the installation site must be contracted by the machine purchaser or the authorised
dealer. It must be carried out by licensed installers observing all general as well as locally applicable regulations. The service technician may only establish the connection to the prepared connections. He/she is neither
authorised to carry out structural installation, nor is he/she responsible for its implementation.
Location
The installation location must meet the following conditions:
● Do not set up the coffee machine on hot surfaces or close to ovens.
● Never spray the device with water or clean it with a steam cleaner.
● Install the device only in locations where it is supervised by trained personnel.
● The installation surface must be stable and level and must not become deformed under the weight of
the coffee machine.
● The required supply terminals must be within one meter of the installation location according to the
structural installation plans.
● Maintain the following clearances for maintenance work and operation:
- At the top, maintain clearance for adding beans
- On the left side, maintain a clearance of approx. ± 35 cm
- Between the rear panel of the device and the wall, maintain a minimum clearance of 15 cm for air
circulation
● Observe and comply with all applicable local kitchen regulations.
CAUTION!
Risk of machine
damage!
DANGER!
Risk of electrocu-
tion!
Ambient conditions
The installation location requires the following climatic conditions:
● The machine is not suitable for outdoor use. Do not expose the coffee machine to outside weather
conditions such as rain, snow, frost, etc.
● Ambient temperature of 5 °C to 32 °C (41 °F to 90 °F)
● Relative humidity maximum 80% rh
● The coffee machine is designed for indoor use only.
● Protect the device from frost. If the coffee machine has been exposed to temperatures below free-
zing, contact a customer service partner authorised by the manufacturer before using the machine.
Initial use
The coffee machine must be installed and commissioned by a qualied service technician approved by
the manufacturer.
● Danger of short circuit or from damage to electrical components due to condensation water!
If the coffee machine (and/or accessories) are transported at temperatures below 10°C, the
coffee machine (and/or accessories) must be stored for 3 hours at room temperature before
the coffee machine (and/or accessories) are connected to the mains and switched on.
● Danger of electric shock!
Always use the new hose set (fresh water/outlet hose) provided with the machine.
Operating instructions / V04/03.2012
9/42
Page 10
www.schaerer.com Installation & commissioning
Power supply
Conditions
The electrical power supply must be connected in accordance with the applicable regulations (VDE 0100)
and the regulations of the country of installation. Type of power cable at least H05 RN-F. The voltage
specied on the serial plate must match the supply voltage at the installation location.
DANGER!
Risk of electrocu-
tion!
Danger of electric shock! The following instructions absolutely must be complied with:
● The phase must be fused at the ampere value specied on the serial plate.
● It must be possible to disconnect the device from the mains power supply at all poles.
● Never operate a device with a damaged power cord. Have a defective power cord or plug replaced
immediately by a qualied service technician.
● Schaerer Ltd. recommends against using an extension cable. If, despite this, an extension cable
is used (minimum cross-section: 1.5 mm
instructions) and the locally applicable regulations.
● The mains cables must be installed in such a way that they do not present a tripping hazard. Do not
pull the cords over corners or sharp edges, pinch them between objects or allow them to hang loosely in a room. Do not place cables over hot objects, and protect them from oil and aggressive cleaning
products.
● Never lift or pull the device by the power cord. Never pull the plug out of the socket by its cord. Never
touch the power cord or plug with wet hands! Never insert a wet plug into a power socket.
2
), observe the manufacturer data for the cable (operating
Power requirements
Mains voltage tolerance 400 V (+10% / -10%), mains break < 50 ms no functional interruption
Protection IP 50
Model Power requirements
Europe normal
power
Europe high
power
230 V AC 50/60 Hz 3000 W 1 x 16 A 3x 1.5 mm
400 V AC 50/60 Hz 6000 W 3 x 16 A 5x 1.5 mm
Fuse (installa-
tion site)
Connecting
cable conductor
cross-section
2
2
CAUTION!
Risk of machine
damage!
10/42
Water connection/draining
Conditions
The water supply connection must be made in accordance with the applicable requirements and the regulations of the respective country. If the machine is connected to a newly installed water line, the pipe and
the inlet hose must be thoroughly ushed to prevent particles from entering the machine. The coffee
machine must be connected to an installed drinking water line with a shut-off valve. The machine is con-
nected to the pressure reducing valve on the main water valve (set to 0.3 MPa (3 bar)) using the mounted
pressure hose and the G 3/8" screw connection. If the machine is connected to a drain, the included tem-
perature-resistant drain hose must be connected to the drip tray and the siphon. It must be rmly attached
to the drain and slanted at a downward angle (so that the water can ow downward).
Always use the new hose set (fresh water/outlet hose) provided with the machine! Do not use old
hose sets.
Operating instructions / V04/03.2012
Page 11
www.schaerer.comInstallation & commissioning
Water supply G 3/8" tube connection (inside thread) with main tap and dirt lter pro-
Flow speed Min. 2 l/min.
Water pressure
Water inlet temperature
Water quality The water must be free of contaminants and the chlorine content may
Water drainage line Hose at least Ø 19 mm, minimum slope 2 cm/m
Schaerer Ltd. recommends setting the pressure reducing valve to 0.3 MPa (3 bar).
vided by customer, max. water temperature 30 °C.
Recommended Maximum
0.1-0.3 MPa (1-3 bar) 0.6 MPa (6 bar)
Minimum Maximum
10°C 30 °C
not exceed 100 mg per litre. Do not connect the machine to pure reverse
osmosis water or other aggressive types of water. The carbonate hardness must not exceed 4 – 6°dKH (German carbonate hardness) or 7 –
10°fKH (French carbonate hardness), and the total hardness value must
always be higher than the carbonate hardness. The minimum carbonate
hardness is 4°dKH or 7°fKH. The pH value must be between 6.5 – 7.
Deinstallation and disposal
Contact a qualied customer service representative approved by the manufacturer.
Operating instructions / V04/03.2012
11/42
Page 12
www.schaerer.com Operation
Operation
Inspection
Please check the following before taking the coffee machine into service:
CAUTION!
Risk of machine
damage!
● The fresh water supply is open/the drainage hose is routed correctly.
● The coffee bean hopper(s) is/are full (see below) and the lock is open.
● The coffee grounds container is empty and inserted correctly.
● The coffee machine is connected to the mains power supply.
Filling and connecting
Beans
CAUTION!
User at risk!
CAUTION!
Risk of machine
damage!
The bean hoppers must not be lled with more than 2500 g of beans. Never ll the bean hopper
with anything other than roasted beans. Never reach into the bean hopper(s) while the unit is
switched on.
► Open bean hopper lid.
► Fill with beans.
► Close bean hopper lid.
Water
Mains water supply:
Ensure that the mains water tap is open. The machine may be damaged if the pump runs dry.
External drinking water (option)
► Correctly connect the drinking water tank to the machine.
► Fill the drinking water tank daily with fresh drinking water.
External dirty water tank (option)
► Correctly connect the dirty water tank to the machine.
► Empty the dirty water tank daily and clean thoroughly with a household cleaner.
Milk concentrate
12/42
CAUTION!
Health risk!
Always use a fresh package of milk concentrate! The opened package must not be in use for
more than seven (7) days. After this period, the package must be discarded.
► Raise the door of the cooling unit.
► Note the current date in the eld provided for this purpose on the milk concentrate package.
► Prepare the milk concentrate package as instructed on the package.
► Insert the dosing system of the milk concentrate package into the opening of the cooling unit from above.
► Close the door of the cooling unit.
When the milk concentrate package is empty, a message appears on the display.
Operating instructions / V04/03.2012
Page 13
Switching on the coffee machine
► Switch on the coffee machine with the [ON/OFF] button.
; The coffee machine starts the heating process.
Option: "On/off with CHEF card" is activated:
► Insert the CHEF card.
; The coffee machine switches on.
; The coffee machine starts the heating process.
Dispensing
www.schaerer.comOperation
CAUTION!
Hot uid!
CAUTION!
Hot surface!
CAUTION!
Hot uid!
All beverages dispensed from the machine are hot. During beverage dispensing never reach
under the beverage outlet or into the machine.
Setting the beverage outlet height
Hot surfaces can cause burns.
Exercise care when moving the beverage outlet.
► Place a cup under the beverage outlet.
► Grasp the beverage outlet from the front and slide it into the correct position (see gure).
► Remove the cup after the beverage has been dispensed.
Coffee beverages
► Place a cup under the beverage outlet.
► Slide the beverage outlet to the right position.
► Press the desired beverage eld.
► Remove the cup after the beverage has been dispensed.
CAUTION!
Risk of machine
damage!
Operating instructions / V04/03.2012
Beverages with ground coffee
The manual inlet for ground coffee and cleaning tablets is located between the bean hopper and the cooling unit.
Never ll instant coffee into the manual inlet. Add no more than two levelled measuring spoons of
ground coffee.
► Place a cup under the beverage outlet.
► Slide the beverage outlet to the right position.
► Open the manual inlet or press the [ DECAF ] button.
; The following message appears on the display: "select product/decaffeinated".
; The beverages that are still available for selection are illuminated on the operating panel.
► Press the required beverage button.
► Add the ground coffee within 15 seconds.
► Close the manual inlet.
► Remove the cup after the beverage has been dispensed.
13/42
Page 14
www.schaerer.com Operation
Hot water
► Place a cup under the hot water outlet.
CAUTION!
Hot uid!
► Press the [ Hot water] button.
► Remove the cup after the beverage has been dispensed.
Milk beverages
► Place a cup under the beverage outlet.
► Slide the beverage outlet to the right position.
CAUTION!
Hot uid!
► Press the desired beverage button.
► Remove the cup after the beverage has been dispensed.
Hot milk
► Place a cup under the beverage outlet.
► Slide the beverage outlet to the right position.
CAUTION!
Hot uid!
► Press the [ Hot milk] button.
► Remove the cup after the beverage has been dispensed.
CAUTION!
Hot uid!
Milk foam
► Place a cup under the beverage outlet.
► Slide the beverage outlet to the right position.
► Press the [ Milk foam ] button.
► Remove the cup after the beverage has been dispensed.
Dispensing options
Preselecting beverages
Provided that the machine has been appropriately congured, several different beverages can be selected one after another. The coffee machine dispenses the selected beverages in the order given.
To clear preselected beverages and cancel the current beverage output:
► Press the [STOP] button to clear the preselection.
► Press the [STOP] button again to stop dispensing.
Double beverage
14/42
If congured accordingly, two beverages can be dispensed at once by pressing the [ 2x ] eld.
► Place cups under the beverage outlet.
► Slide the beverage outlet to the right position.
► Press the [ 2x ] button.
► Press the desired beverage eld.
► Remove the cups after the beverages have been dispensed.
Operating instructions / V04/03.2012
Page 15
www.schaerer.comOperation
Beverages with MONEY card
If internal accounting is enabled, beverages can only be obtained with the MONEY card.
► Place a cup under the beverage outlet.
► Slide the beverage outlet to the right position.
► Insert the MONEY card.
; The available amount appears on the display.
► Press the desired beverage eld.
► Remove the cup after the beverage has been dispensed.
► Remove the MONEY card.
Emptying
Grounds container
Coffee grounds land in the grounds container. Beverage dispensing is blocked as long as the grounds
container is not inserted.
► Slide the beverage outlet to the highest position.
► Remove the grounds container.
► Empty the grounds container and reinsert it.
; Beverages can again be dispensed.
Under-counter grounds disposal (option)
A prompt to empty the under counter grounds disposal does not appear on the display. Check at regular
intervals.
► Open the counter door.
► Remove and empty the under counter grounds container.
► Reinsert the under counter grounds container.
► Close the counter door.
Dirty water tank (option)
► Remove dirty water tank.
► Empty the dirty water tank and clean thoroughly with a household cleaner.
► Replace dirty water tank.
Operating instructions / V04/03.2012
Transport conditions
Generally applicable regulations
► Before moving the coffee machine, disconnect the drinking water supply, the power supply and the dirty
water outlet.
► Before moving the coffee machine, check the oor for obstacles and uneven areas.
15/42
Page 16
www.schaerer.com Operation
CAUTION!
Risk of machine
damage!
Improper transport of the machine may result in machine damage.
Adhere to the following instructions when moving machines on a cart:
● For safety reasons, the cart must be pulled and not pushed when moving the coffee machine.
● Only pull on the cart and never on the machine.
● The cart is not intended for transporting cargo.
The manufacturer cannot be held liable for any damage resulting from unintended use of the cart or from
failure to follow the operating instructions.
Display messages
Message Cause What to do
● The grounds container was pulled out
Grounds container missing
Empty grounds container ● The grounds container is full. ► Empty the grounds container.
Cleaning programme
Grinder no beans
(cleaning programme, emptying, etc.).
● The end switch is defective.
This message appears on the display when daily
or weekly cleaning is pending.
Appears when the bean container is empty or
when a coffee bean has become stuck.
► Insert the grounds container.
► If the message persists: contact your service part-
ner.
► Perform the daily or weekly cleaning (see clean-
ing card).
► Fill up the bean hopper with beans (max. 1000 g
per container) and conrm message.
grinder blocked
heating coffee water
heating hot water
Filter change
Service request
Drinking water tank empty
Waste water full
decaf inlet open
An object (such as a stone) has become jammed
in the grinder.
The temperature is 10 °C below the programmed
temperature.
The programmed water volume (litres/month) has
passed through the lter.
The programmed number of beverages (cups /
month) has been reached. Service is required.
● The drinking water tank is empty.
● The oat switch is defective.
● Dirty water tank is empty.
● The oat switch is defective.
● The [ Decaf ] eld was pressed to dispense a
decaffeinated beverage.
● The manual inlet was opened.
► Check the grinder for clogging and remove the
remaining beans with a vacuum cleaner if necessary.
► Wait until the target temperature has been
reached.
► If the message persists: contact your service part-
ner.
► Contact service partner.
► Contact service partner.
► Fill the drinking water tank and place it beneath
the counter.
► If the message persists: contact your service part-
ner.
► Empty the dirty water tank and place it under the
counter.
► If the message persists: contact your service part-
ner.
► Add ground coffee to dispense a decaffeinated
beverage.
► Close the manual inlet.
► If the message persists: contact your service part-
ner.
16/42
milk empty The milk concentrate is empty.
► Replace the empty milk concentrate package
with a new package.
Operating instructions / V04/03.2012
Page 17
www.schaerer.comOperation
Switching off
If the coffee machine is not used for an extended period of time (e.g. at night), the coffee machine can be
switched to stand-by mode. In this mode, the boilers are not kept at operating temperature, and no beverages can be dispensed. If the machine is equipped with a cooling unit, it continues to be cooled.
End of operation
At the end of operation, proceed as follows:
► Carry out the daily cleaning routine (refer to the "Cleaning" chapter).
► Press the [ON/OFF] button.
; The machine switches to "Stand by".
Mains water supply:
► Close the main water valve of the mains water supply.
External drinking and dirty water tanks (option):
► Empty the drinking water tank and thoroughly rinse with fresh drinking water.
► Empty the dirty water tank and clean thoroughly with a household cleaner.
CAUTION!
Risk of machine
damage!
CAUTION!
Risk of machine
damage!
Milk concentrate/cooling unit:
► Remove and dispose of the milk concentrate package.
► Clean the inside of the cooling unit.
See also Chapter "Cleaning" - "Daily cleaning".
When taking the device back into service, the drinking water supply must be opened before the
device is switched on.
Extended downtimes (more than 1 week)
During extended downtimes, such as during holidays, the machine must be taken out of operation.
► Perform all steps described in the chapter entitled "End of operation“.
If the machine will be exposed to subzero temperatures, the boilers must be emptied rst.
► Please contact your service partner.
The boilers can be destroyed by freezing water as it expands. In rooms where the temperature can
fall below zero, the boilers must be emptied.
When taking the device back into service, run the daily cleaning rst.
Operating instructions / V04/03.2012
17/42
Page 18
www.schaerer.com Cleaning
Cleaning
Cleaning intervals
Daily
Weekly
As needed
As instructed
Optional
X Cleaning programme
X Beverage outlet
X Water jet mixer
X Grounds container
X drip tray
X Outer surfaces
X Brewing chamber
X Cooling unit
X X Bean hopper
X O Drinking water tank (internal/external)
X O Dirty water tank
Cleaning options
Automatic rinse
The automatic rinse is self-triggering (programmed).
18/42
Operating instructions / V04/03.2012
Page 19
Daily cleaning
Daily cleaning
S200 Easy Milc
www.schaerer.comCleaning
Automatic coffee system cleaning
1
CAUTION!
User at risk!
► Press the [ ] button and hold (± 4 s).
; "empty gr. container" appears on the
display.
► Pull out the grounds container within ve
seconds and clean it.
► Clean the brewing chamber with the clean-
ing brush.
► Reinsert the grounds container.
; "Cleaning program - insert tablet" ap-
pears on the display.
See also Chapter "Safety notes" and "Cleaning" in the operating instructions.
There is a risk of scalding in the dispensing area of beverages, hot water and steam. During dispensing or
cleaning, never reach under the dispensing positions.
2
► Open the manual inlet and drop in cleaning
tablet.
► Close the manual inlet.
; The coffee system cleaning starts and
the duration is shown on the display.
Clean drip grid, grounds container, outer surfaces and external tanks
1
► Clean the drip grid under warm, running wa-
ter.
► Clean the drip tray with a moist paper towel.
► Reinsert the drip grid.
2
► Take out the grounds container.
► Thoroughly clean with water and a house-
hold cleaning product.
► Then rinse with clear water and dry with a
clean cloth.
► Reinsert the grounds container.
3
► Clean the outer surfaces of the machine
with a moist paper towel.
Do not use any abrasives.
Operating instructions / V04/03.2012
19/42
Page 20
www.schaerer.com Cleaning
OPTION
4
Clean the external drinking and dirty water
tanks (option):
► Empty the drinking water tank daily and
thoroughly rinse with fresh drinking water.
Wait until the next day to add fresh
drinking water.
► Empty the dirty water tank daily and clean
thoroughly with a household cleaner.
20/42
Operating instructions / V04/03.2012
Page 21
Weekly cleaning
Weekly cleaning
S200 Easy Milc
www.schaerer.comCleaning
CAUTION!
User at risk!
See also Chapter "Safety notes" and "Cleaning" in the operating instructions.
There is a risk of scalding in the dispensing area of beverages, hot water and steam. During dispensing or
cleaning, never reach under the dispensing positions.
Clean the milk system
1 3
A message appears on the display when week-
ly cleaning is pending.
Cleaning must be performed within
36 hours after the message rst ap-
pears. Otherwise mandatory cleaning takes effect and the machine is
blocked.
2
► Open the door of the cooling unit upward
and let it engage.
► Remove the milk pack.
; "remove & clean mixer" appears on the
display.
► Press the lever on the back of the beverage
outlet.
; The foamer head detaches from the
holder.
► Press the [ ] button and hold (± 4 s).
; "Cleaning program - remove milk pack"
appears on the display.
4
► Open the left door.
► Pull the water jet mixer out toward the front.
► Take the hose out of the hose guide.
► Remove the water jet mixer and foamer
head in one piece.
5
► Only use "Suma CoffeeClean" cleaning
products for cleaning.
► Mix the cleaning product and warm water in
a large container.
The following information can be
found on the label of the cleaning
product bottle:
• Mixing ratio of the cleaning product to water
• Container size
• Cleaning duration
6
A
B
► Detach the foamer head from the other
parts and rinse under running water.
► Leave the remaining parts mounted (see
Fig. A).
► Submerge all parts together in the bath of
warm water and cleaning product (see Fig. B).
► Rinse the parts under running water after re-
moving them from the cleaning bath.
Operating instructions / V04/03.2012
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Page 22
www.schaerer.com Cleaning
7
► Remove the seal and clean it under running
water.
► Clean the water jet mixer with a brush (see
Fig.).
; "clean cool box- replace mixer" appears
on the display.
8
► Clean the opening in the bottom of the cool-
ing unit with a brush (see Fig.).
► Wipe out the inside of the cooling unit with a
moist cloth.
9
► Reinstall all parts in reverse order (steps 5 +
4). Note the following:
• When routing the hose, ensure that the
house opening is in the right position
(see Fig.).
• The foamer head must engage audibly
when mounted on the beverage outlet.
10
► Push the water jet mixer back into the hold-
er.
; "replace milk pack" appears on the
display.
► Insert the milk pack.
; "empty gr. container" appears on the
display.
11
► Empty the grounds container, clean it and
reinstall it.
; "Cleaning program - insert tablet" ap-
pears on the display.
► Open the manual inlet and drop in cleaning
tablet.
► Close the manual inlet.
; The coffee system cleaning starts and
the duration is shown on the display.
Cleaning the bean hopper
► Slide the locking mechanism on the bean
hopper upward.
► Lift off the bean hopper and empty it.
► Clean the hopper under warm, running wa-
ter. Remove stubborn residue with a cleaning brush.
► Mount the hopper again and open the lock-
ing mechanism.
Do not use abrasive cleaning
products. Never clean the bean
hopper in the dishwasher.
22/42
Operating instructions / V04/03.2012
Page 23
www.schaerer.comCleaning
Optional accessories
Thawing cooling Unit
The internal cooling unit defrosts automatically. User actions are not required. The exact point in time can
be set by the service technician.
For more information or for setting the point in time when the machine defrosts, contact your service partner.
Mandatory cleaning
If mandatory cleaning is enabled, the machine is automatically blocked when the set cleaning period is
reached.
HACCP cleaning concept
CAUTION!
User at risk!
Cleaning regulations
When installed, maintained, cared for and cleaned properly, Schaerer Ltd. coffee machines full HACCP
regulations.
If the coffee machine is not cared for and cleaned properly, the dispensing of milk beverages can
present a food hygiene risk.
Note and adhere to the following instructions:
● Wear safety gloves during cleaning.
● Wash your hands thoroughly before and after cleaning.
● Clean the coffee machine daily after beverage dispensing has ended.
● Never put cleaning products in the milk container.
● Never put cleaning products in the drinking water tank (internal/external).
● Never mix cleaning products.
● Store cleaning products separately from coffee, milk and coffee machine powder.
● Do not use any abrasive products, brushes or cleaning tools made of metal.
● Do not touch parts that come into contact with beverages after cleaning.
● Read and follow the dosing and safety instructions specied on the cleaning product.
● For daily and weekly cleaning, proceed as described in the operating instructions and on the
cleaning cards.
For a better overview of the cleaning steps that are required or that have already been performed, use the
cleaning schedule in this chapter.
Operating instructions / V04/03.2012
23/42
Page 24
www.schaerer.com Cleaning
Cleaning schedule
Legends for the list:
● Daily cleaning: see "Daily cleaning" cleaning card
January
February
March
April
May
June
July
August
September
October
November
December
Year:
● Weekly cleaning: see "Weekly cleaning" cleaning card
● Beverage outlet: cleaned according to cleaning card
● Cooling unit cleaned: cleaned according to cleaning card
● Outside of machine cleaned: cleaned according to cleaning card
Please copy the HACCP cleaning concept and keep it/hang it up close to the machine!
Cleaning(s) carried out:
Date
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
Time
Daily cleaning Weekly cleaning Beverage outlet
Cooling unit
cleaned
Signature
Outside of
machine cleaned
24/42
Operating instructions / V04/03.2012
Page 25
Cleaning products
Before using the cleaning products, carefully read the information on the packaging.
Cleaning tablets
Information
Application Daily cleaning of the coffee system
Purpose of cleaning Removal of grease residue in the coffee system
Application interval 7 times a week
State and odour See material safety data sheet.
Suma CoffeeClean
Information
Application Weekly cleaning of the milk system
Purpose of cleaning Removal of deposits on all parts of the milk system
Application interval Once a week
State and odour –
www.schaerer.comCleaning
Operating instructions / V04/03.2012
25/42
Page 26
www.schaerer.com Maintenance
Maintenance
The coffee machine does not require regular maintenance. The maintenance schedule depends on multiple factors, especially the degree to which the machine is used.
When maintenance is due, the machine indicates this on the display. The machine can continue to be
operated normally.
► Notify your service partner that maintenance is due.
CAUTION!
Risk of machine
damage!
Failure to perform a required maintenance in due time may lead to wear and reliable operation is
no longer assured.
Inform the service partner as soon as possible after the maintenance message appears.
26/42
Operating instructions / V04/03.2012
Page 27
Programming
CHEF card, old design
CHEF card, new design
Entering the programming level
To enter the programming level, proceed as follows:
► Insert the CHEF card into the card reader.
; The programming level is shown on the display.
Overview of the programming level
The following menus can be set or viewed with the CHEF card:
● Reading counters
● Beverage buttons
● System settings
● Machine timer
www.schaerer.comProgramming
water volume
< 40 ml >
water volume
< 60 ml >
water volume
60 ml
24h time format
< Yes >
24h time format
< No >
24h time format
No
Setting example
Setting numerical values
► Select the desired parameter with the [ ] button.
; The characters "<" and ">" appear at the beginning and end of the bottom display line.
; The value can now be set.
► Set the desired value via the [
► Conrm the new value with the [
; The characters "<" and ">" disappear in the bottom display line.
Setting the default value
► Select the desired parameter with the [ ] button.
; The characters "<" and ">" appear at the beginning and end of the bottom display line.
; The option can now be selected.
► Select the desired option via the [
► Conrm the new value with the [
; The characters "<" and ">" disappear in the bottom display line.
] or [ ] button.
] button.
] or [ ] button.
] button.
Operating instructions / V04/03.2012
27/42
Page 28
www.schaerer.com Programming
Reading counters
Daily counter
Setting range
Parameters Parameter description
NotesRange Standard
dispensed products (all)
XXX
coffee products
XXX
cappuccino/milkcoff.
XXX
milk/milk foam
XXX
decaffeinated
XXX
double products (2x)
XXX
hot water
XXX
products (buttons)
XXX
credit counter
XXX
All beverages dispensed by the
machine are displayed.
All coffee beverages dispensed by
the machine are displayed.
All cappuccino and milk coffee
beverages dispensed by the
machine are displayed
All milk beverages and foam
dispensed by the machine are
displayed
All decaffeinated beverages
dispensed by the machine are
displayed.
All double beverages dispensed by
the machine are displayed.
All hot water beverages dispensed
by the machine are displayed.
The number of beverages dispensed for each button can be
displayed.
The credit statistics are displayed. - -
- - To clear the counter: see below.
- - To clear the counter: see below.
- - To clear the counter: see below.
- - To clear the counter: see below.
- - To clear the counter: see below.
- - To clear the counter: see below.
- - To clear the counter: see below.
- - To clear the counter: see below.
Only displayed if a payment
system is enabled.
token counter
XXX
clear delay counters?
execute with 'on'
The token statistics are displayed. - -
To delete the counters:
► Press [
Return without deleting:
► Press the [
Machine counter
Parameters Parameter description
dispensed products (all)
XXX
coffee products
XXX
cappu./milk coffee
XXX
All beverages dispensed by the
machine are displayed.
All coffee beverages dispensed by
the machine are displayed.
All cappuccino and milk coffee
beverages dispensed by the
machine are displayed
].
] or [ ] button.
Only displayed if a payment
system is enabled.
- -
Setting range
- - Cannot be deleted.
- - Cannot be deleted.
- - Cannot be deleted.
The deleted data cannot be
restored.
NotesRange Standard
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Operating instructions / V04/03.2012
Page 29
Parameters Parameter description
www.schaerer.comProgramming
Setting range
NotesRange Standard
milk/milk foam
XXX
decaffeinated
XXX
double products
XXX
hot water
XXX
amount of cleanings
XXX
amount of rinses
XXX
amount of milk clean
XXX
brew cycles
XXX
grind time (total)
XXX
All milk beverages and foam
dispensed by the machine are
displayed
All decaffeinated beverages
dispensed by the machine are
displayed.
All double beverages dispensed by
the machine are displayed.
All hot water beverages dispensed
by the machine are displayed.
All cleaning cycles on the machine
are displayed.
All rinsing cycles on the machine
are displayed.
All milk cleaning cycles on the
machine are displayed.
All brewing cycles of the machine
are displayed.
The grind quantity of the grinder is
displayed
- - Cannot be deleted.
- - Cannot be deleted.
- - Cannot be deleted.
- - Cannot be deleted.
- - Cannot be deleted.
- - Cannot be deleted.
- - Cannot be deleted.
- - Cannot be deleted.
- - Cannot be deleted.
runtime w-pump [h]
XXX
water volume
XXX
The run time of the water pump is
displayed
The complete water quantity
(pump) is displayed.
Service counter
Parameters Parameter description
brew cycles brewer
XXX
brew cycles motor
XXX
time grinder motor l [h]
XXX
relay coffee
XXX
The number of cycles of the brewing unit is displayed.
The number of cycles of the brewing motor is displayed.
The grinding time (complete) of the
grinder is displayed.
All circuits of the coffee relay are
displayed
- - Cannot be deleted.
- - Cannot be deleted.
Setting range
NotesRange Standard
- -
- -
- -
- -
Can only be reset by a service
technician.
Can only be reset by a service
technician.
Can only be reset by a service
technician.
Can only be reset by a service
technician.
cooling unit relay
XXX
relay hot water
XXX
Operating instructions / V04/03.2012
All circuits of the coffee relay are
displayed
All circuits of the hot water relay
are displayed
- -
- -
Can only be reset by a service
technician.
Can only be reset by a service
technician.
29/42
Page 30
www.schaerer.com Programming
Setting range
Parameters Parameter description
NotesRange Standard
grind qty grinder
XXX
runtime cooling unit [h]
XXX
runtime w-pump [h]
XXX
last lter change
xx.xx.xxxx
last service
xx.xx.xxxx
Parameters Parameter description
cleaning statistics
< xx.xx.xxxx 13:00 >
The grinding quantity of the grinder
is displayed (in grams).
The operating time of the cooling
unit is displayed (in hours).
The operating time of the water
pump is displayed (in hours).
The date of the last lter change is
displayed.
The date of the last service is
displayed.
Cleaning statistics
All cleaning cycles on the machine
are displayed.
- -
- -
- -
- -
- -
Setting range
- -
Can only be reset by a service
technician.
Can only be reset by a service
technician.
Can only be reset by a service
technician.
Can only be reset by a service
technician.
Can only be reset by a service
technician.
NotesRange Standard
The cleaning statistics cannot be
deleted.
Parameters Parameter description
water ow error
< xx.xx.xxxx 13:00 >
Parameters Parameter description
grind quantity
9.0 g.
water volume
40 ml
Error statistics
Setting range
All errors registered on the
machine are displayed.
- -
Beverage buttons
Beverage without milk (e.g. espresso)
Setting range
Set the desired grind quantity. 0.0-16.0 g. 9.0 g.
Espresso:
Set the desired water quantity (lling quantity of the cup).
20 – 999 ml
40 ml
Coffee:
60 ml
NotesRange Standard
The error statistics cannot be
deleted.
NotesRange Standard
Do not set more than 14.0 grams
as the brewing chamber will
otherwise overll.
See "Setting example" - "Setting
numerical values", page 27.
30/42
Operating instructions / V04/03.2012
Page 31
Beverages with milk (e.g. cappuccino)
Parameters Parameter description
www.schaerer.comProgramming
Setting range
NotesRange Standard
hot milk time
0.0 s.
foam time
10.0 s.
milk lead time
0.2 s.
ush water quantity
1.0 s.
grind quantity
90. g.
water volume
40 ml
Set the desired quantity of hot milk. 0.0 - 40.0 s. -
Set the desired foam quantity. 0.0 - 40.0 s. 10.0 s.
Dene the milk ow time. 0.0 - 2.0 s. 0.2 s.
Dene the ush water quantity 0.0 - 9.9 s. 1.0 s.
Set the desired grind quantity. 0.0-16.0 g. 9.0 g.
Set the desired water quantity (lling quantity of the cup).
Hot milk
Parameters Parameter description
Espresso:
Coffee:
Setting range
40 ml
60 ml
See "Setting example" - "Setting
numerical values", page 27.
See "Setting example" - "Setting
numerical values", page 27.
The milk pump starts earlier than
the coffee dispensing procedure
by the amount of time set.
Quantity of water with which the
system is rinsed after a beverage
is dispensed.
Do not set more than 14.0 grams
as the brewing chamber will
otherwise overll.
See "Setting example" - "Setting
numerical values", page 27.
NotesRange Standard
hot milk time
0.0 s.
ush water quantity
1.0 s.
Set the desired quantity of hot milk. 0.0 - 40.0 s. 15.0 s.
Dene the ush water quantity 0.0 - 9.9 s. 1.0 s.
Milk foam
Parameters Parameter description
foam time
10.0 s.
milk ow
0.2 s.
ush water quantity
1.0 s.
Set the desired foam quantity. 0.0 - 40.0 s. 10.0 s.
Dene the milk ow time. 0.0 - 2.0 s. 0.2 s.
Dene the ush water quantity 0.0 - 9.9 s. 1.0 s.
See "Setting example" - "Setting
numerical values", page 27.
Quantity of water with which the
system is rinsed after a beverage
is dispensed.
Setting range
NotesRange Standard
See "Setting example" - "Setting
numerical values", page 27.
The milk pump starts earlier than
the coffee dispensing procedure
by the amount of time set.
Quantity of water with which the
system is rinsed after a beverage
is dispensed.
Operating instructions / V04/03.2012
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Page 32
www.schaerer.com Programming
Hot water
Setting range
Parameters Parameter description
NotesRange Standard
water volume
40 ml
Set the desired water quantity (lling quantity of the cup).
System settings
Language
Parameters Parameter description
Language
German
Parameters Parameter description
Set the desired water quantity (lling quantity of the cup).
Time format
20 – 999 ml -
Setting range
DE, EN, FR,
NL, ES, PL,
DA, JP
Setting range
See "Setting example" - "Setting
numerical values", page 27.
NotesRange Standard
-
See "Setting example" - "Setting
the default value", page 27.
NotesRange Standard
24h time format
Yes
Enables or disables the 24h time
format.
Clock settings
Parameters Parameter description
Set clock
15: 00
Sets the current time. - -
Date settings
Parameters Parameter description
Date settings
01.01.2011
Sets the current date. - -
Yes
No
Setting range
Setting range
Yes
See "Setting example" - "Setting
the default value", page 27.
NotesRange Standard
See "Setting example" - "Setting
numerical values", page 27.
NotesRange Standard
See "Setting example" - "Setting
numerical values", page 27.
32/42
Operating instructions / V04/03.2012
Page 33
Machine timer
Parameters Parameter description
www.schaerer.comProgramming
Setting range
NotesRange Standard
Machine timer
Monday
timer on
Yes
timer on at
08: 00
timer off
Yes
timer off at
20: 00
Set the desired day of the machine
timer.
Enable or disable automatic
switch-on of the machine.
Set desired switch-on time - -
Enable or disable automatic
switch-off of the machine.
Set desired switching off time - -
Mo, Tu, We,
Th, Fr, Sa, Su
Yes
No
Yes
No
No
No
-
Repeat the process for all other
desired days.
See "Setting example" - "Setting
the default value", page 27.
See "Setting example" - "Setting
numerical values", page 27.
See "Setting example" - "Setting
the default value", page 27.
See "Setting example" - "Setting
numerical values", page 27.
Operating instructions / V04/03.2012
33/42
Page 34
www.schaerer.com Troubleshooting
Troubleshooting
General troubleshooting procedure:
► Switch the coffee machine off and, after several seconds, on again.
; In most cases, the fault will be eliminated automatically.
► Repeat the steps that led to the fault.
If the fault occurs again:
► Find the fault in the following tables.
► Perform the described troubleshooting steps.
If the fault persists:
► Contact your service partner and describe the fault.
Malfunction with display message
Message Cause What to do
grinder overload
grinder current
Brewing unit current fault
overcurrent brew motor
Water ow error
Crit. coffee temp.
Coffee heating timeout
● Right grinder is overloaded.
● Right grinder is clogged.
● PC board defective.
● Electronics defective.
● PC board defective.
● Electronics defective.
● The brewing unit is drawing too much current
(over 4 A).
● The brew unit is blocked.
● No water supply connection.
● Pump faulty (pump pressure too low).
● Brewing unit blocked.
● Water system clogged.
● Grind level too ne.
● PC board and owmeter incorrectly connected.
● Electrical problem (PC board, ...).
● Electrical problem between sensor and PC
board.
● Temperature sensor defective.
The set temperature of the coffee boiler was not
reached within 4 minutes after the machine was
switched on.
► Check the grinder for foreign objects. Press the
[ ] eld.
► If the message persists: contact your service part-
ner.
► Contact service partner.
► Contact service partner.
► Contact service partner.
► Open the stopcock and press the beverage eld
again.
► Check the brewing unit.
► Check the grinder mixture.
► If the message persists: contact your service part-
ner.
► Contact service partner.
► Switch the machine off and back on.
► If the message persists: contact your service part-
ner.
Hot water heating timeout
Coffee sensor defective
Hot water sensor defective
Brewing unit timeout The brewing unit motor does not run. ► Contact service partner.
34/42
The set temperature of the hot water boiler was not
reached within 4 minutes after the machine was
switched on.
● Electrical problem between sensor and PC
board.
● Temperature sensor defective.
● Electrical problem between sensor and PC
board.
● Temperature sensor defective.
► Switch the machine off and back on.
► If the message persists: contact your service part-
ner.
► Contact service partner.
► Contact service partner.
Operating instructions / V04/03.2012
Page 35
overtemperature steam ● The steam temperature has fallen to 115 °C.
www.schaerer.comTroubleshooting
► Wait until the temperature has been reached
again.
► Switch the machine off and then back on.
► Contact service partner.
Initialisation...
timeout fridge
No milk
● The software and the processor are restarted.
● The brewer moves to the "Home" position.
The set temperature of the cooling unit was not
reached within 4 minutes after the machine was
switched on.
● The milk container is empty.
● The milk system is clogged.
● The milk system was wrongly disabled.
Malfunction without display message
Fault Cause What to do
● The milk container is empty.
No milk foam
● The milk system is clogged.
● The milk system was wrongly disabled.
► Switch the machine off and then back on.
► Contact service partner.
► Switch the machine off and back on.
► If the message persists: contact your service part-
ner.
► Check whether the milk container is lled.
► Perform the daily cleaning routine.
► If the malfunction persists: contact your service
partner.
► Check whether the milk container is lled.
► Perform the daily cleaning routine.
► If the malfunction persists: contact your service
partner.
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Page 36
www.schaerer.com Water quality
Water quality
A cup of coffee consists of 99% water. Therefore, the water has a signicant effect on the coffee's taste. To
obtain an excellent cup of coffee, you need excellent water.
The water is important not only to the taste of the coffee but also to the coffee machine itself. Poor water
quality can lead to permanent machine damage.
Therefore, close attention needs to be paid to the water quality in order to obtain high quality coffee and
protect the coffee machine.
Water values
CAUTION!
Risk of machine
damage!
Poor water values can lead to machine damage. It is imperative that the specied values be complied with. Otherwise, Schaerer Ltd. shall not accept liability.
Water is referred to as hard or soft depending on its composition. The hardness of water is referred to as
its total hardness.
Total hardness (6 hardness levels as per the Swiss food legislation)
Water condition mmol/l ° fH ° dH ° eH ppm
Very soft 0.0 to 0.7 0 to 7 0 to 4 0 to 5 0 to 70
Soft 0.7 to 1.5 7 to 15 4 to 8 5 to 10 70 to 150
Moderately hard 1.5 to 2.5 15 to 25 8 to 12 10 to 15 150 to 250
Fairly hard 2.5 to 3.2 25 to 32 12 to 18 15 to 23 250 to 320
Hard 3.2 to 4.2 32 to 42 18 to 30 23 to 38 320 to 420
Very hard > 4.2 > 42 > 30 > 38 > 420
The following water values are a precondition for the correct operation of the coffee machine:
● 4 – 6 °dGH
● pH value: 6.5 – 7 (neutral pH)
● Max. chlorine content: 100 mg per litre
acidic neutral alkaline
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0 7 14
If the test result is below the specied range, the water must be enriched with minerals.
If the test result is above the specied range, the water must be decalcied (with a suitable bypass to en-
sure that the pH value exceeds 5.5).
Filtering equipment
Filters are essential for the care and maintenance of the machine, not to mention for hygiene, and for the
best quality of coffee. Water is a vital medium: Its properties do not remain constant. Regardless of the
system used, the water properties must be measured and the water lter replaced annually.
For more information, contact your local sales and service partner.
Operating instructions / V04/03.2012
Page 37
www.schaerer.comSafety notes
Safety notes
Maximum safety is one of Schaerer A G's most important product features. The effectiveness of the safety
devices is guaranteed only if the following instructions are observed to prevent injuries and health hazards:
● Do not touch hot machine parts.
● Do not use the coffee machine if it is not working properly or is damaged.
● Under no circumstances may the installed safety devices be modied.
User risks
DANGER!
Risk of electrocu-
tion!
CAUTION!
User at risk!
Improper handling of electrical devices can result in electric shock. The following instructions
absolutely must be complied with:
● Work on electrical systems may only be performed by skilled electricians.
● The device must be connected to a fused electrical network (we recommend passing the connection
through a fault current circuit breaker).
● All relevant guidelines on low voltage and/or country-specic or local safety regulations and laws
must be observed.
● The connection must be properly earthed and protected from electric shock.
● The voltage must correspond to the data on the device's serial plate.
● Never touch energised parts.
● Before carrying out service work, always switch off the main switch and/or disconnect the device
from the power supply system.
● The power cable may only be replaced by qualied service technicians.
Improper handling of the coffee machine can lead to light injuries. The following instructions
absolutely must be complied with:
● This device is not intended to be operated by persons (including children) with limited physical,
sensory or mental capabilities or a lack of experience and/or knowledge unless they are supervised
by a person responsible for their safety or obtain instructions from this person on how to operate the
device.
● Supervise children to ensure that they do not play with the device.
● The coffee machine must be installed so that there are no impediments to care and maintenance.
● In both self-service and full-service applications, trained personnel must supervise the machine in
order to ensure that the care instructions are observed and the personnel is available for questions
regarding use.
● Fill the bean hopper with beans only, the powder container with coffee machine powder only and the
manual inlet with ground coffee only (or cleaning tablets during cleaning).
CAUTION!
Hot uid!
CAUTION!
Hot surface!
CAUTION!
Risk of trapping
ngers!
There is a risk of scalding in the dispensing area of beverages, hot water and steam. During
dispensing or cleaning, never reach under the dispensing positions.
The dispensing positions and the brewing unit may be hot. Do not touch any part of the dispensing equipment except the grips provided for this purpose. Only clean the brewing unit when the
coffee machine has cooled down.
There is a risk of trapping ngers or hands when handling moving components. While the coffee
machine is switched on, never reach into the bean or powder containers or into the opening of
the brewing unit.
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Page 38
www.schaerer.com Safety notes
Risk from cleaning products
Application
CAUTION!
User at risk!
Danger of poisoning from swallowing cleaning products. The following instructions absolutely
must be complied with:
● Store cleaning products away from children and unauthorised persons.
● Do not swallow the cleaning products.
● Never mix cleaning products with other chemicals or acids.
● Never put cleaning products in the milk container.
● Never put cleaning products in the drinking water tank (internal/external).
● Only use the cleaning and decalcication products for their intended purpose (see labels).
● Do not eat or drink while handling cleaning products.
● Ensure that the area is well-ventilated when handling cleaning products.
● Wear safety gloves when handling cleaning products.
● Wash your hands thoroughly after handling cleaning products.
Before using the cleaning products, carefully read the information on the packaging.
Storage
The following instructions absolutely must be complied with:
● Store them in a place that is inaccessible to children and unauthorised persons.
● Protect cleaning products from heat, light and moisture.
● Store them in a separate location from acids.
● Store them in the original packaging only.
● Store cleaning products for daily and weekly use separately.
● Do not store them together with foodstuffs or other edibles.
● Local regulations regarding the storage of chemicals (cleaning products) apply.
Disposal
If recycling is not possible, cleaning products and their containers must be disposed according to the all
local rules and regulations.
Emergency information
Inquire about the phone number of the emergency service (toxicological information centre) from the
manufacturer or a customer service authorised by the manufacturer. If your country does not have this
type of institution, note the following table:
Swiss Toxicology information Centre
International calls: +41 44 251 51 51
Call from Switzerland 145
Internet www.toxi.ch
Important for the physician: If possible, give the information on the package to the physician providing
treatment.
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Operating instructions / V04/03.2012
Page 39
Risk of damage to the machine
www.schaerer.comSafety notes
CAUTION!
Risk of machine
damage!
Improper handling of the coffee machine can lead to damage or contamination. The following
instructions absolutely must be complied with:
● Never press the touch screen using force, strong pressure or pointed objects!
● For water with a carbonate hardness above 5°dKH, install a water lter, as otherwise the coffee
machine can be damaged due to calcication.
● For insurance law reasons, always ensure that after closing for the day, the main water valve (coffee
machine with mains water supply) is closed and the electrical main switch is switched off or the
mains plug is unplugged.
● All relevant guidelines on low voltage and/or country-specic or local safety regulations and laws
must be observed.
● Do not operate the device if the water supply is blocked. Otherwise, the boilers will not be relled and
the pump will run dry.
● To prevent water damage in case of hose breakage, Schaerer Ltd. recommend routing the water
supply connection via a water stop valve (at the installation site).
● After extended downtime (e.g. holiday), the coffee machine must be cleaned before it is put back into
operation.
● Protect the coffee machine from weather (frost, humidity etc.).
● Faults may be remedied by a qualied service technician only.
● Only use Schaerer Ltd. original spare parts.
● Report any noticeable damage or leaks immediately to an authorised service partner and have any
faulty parts replaced and/or repaired.
● Never spray the device with water or clean it with a steam cleaner.
● When using caramelised coffee (avoured coffee), clean the coffee system twice daily.
● Fill the bean hopper with beans only, the powder container with coffee machine powder only and the
manual inlet with ground coffee only (or cleaning tablets during cleaning).
● If the coffee machine and/or accessories are transported at temperatures below 10°C, the coffee
machine and/or accessories must be stored for three hours at room temperature before the coffee
machine and/or accessories are connected to the mains and switched on. Failure to observe this
precaution can result in a danger of short-circuit or damage to electrical components.
● Always use the new hose set (drinking water/dirty water hose) provided with the machine. Never use
old hose sets.
CAUTION!
User at risk!
Hygiene
Water
Improper handling of water can lead to health problems and machine damage. The following
instructions absolutely must be complied with:
● The water must be uncontaminated.
● Do not connect the machine to pure reverse osmosis water or other aggressive types of water.
● The carbonate hardness must not exceed 4-6°dKH (German carbonate hardness) or 7-10°fKH
(French carbonate hardness).
● The total hardness must always be higher than the carbonate hardness.
● The minimum carbonate hardness is 4°dKH or 7°fKH.
● Max. chlorine content of 100 mg per litre.
● pH value between 6.5 – 7 (pH neutral).
Machines with drinking water tank (internal & external)
● Fill the drinking water tank daily with fresh water.
● Thoroughly rinse the drinking water tank before lling.
Operating instructions / V04/03.2012
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Page 40
www.schaerer.com Safety notes
Coffee
CAUTION!
User at risk!
CAUTION!
User at risk!
Improper handling of coffee can lead to health problems. The following instructions absolutely
must be complied with:
● Check the packaging for damage before opening.
● Do not add more beans than will be needed for one day.
● Close the bean hopper lid immediately after lling.
● Store coffee in a cool, dry and dark location.
● Store coffee separately from cleaning products.
● Use the oldest products rst ("rst-in-rst-out" principle).
● Use before the expiry date.
● Always reclose packages after opening to ensure that the contents remain fresh and are protected
from contamination.
Milk concentrate
Improper handling of milk concentrate can lead to health problems. The following instructions
absolutely must be complied with:
● Use pre-cooled milk concentrate at a temperature between 3-5°C.
● Use milk concentrate from the original packaging.
● Check the packaging for damage before opening.
● Store milk concentrate in a cool, dry and dark location.
● Store milk concentrate separately from cleaning products.
● Use the oldest products rst ("rst-in-rst-out" principle).
● Use before the expiry date.
● Consume open milk concentrate packages within seven (7) days. Milk concentrate packages that
have been open for longer than seven (7) days must be discarded.
● If the temperature in the cooling unit is above 5 °C for longer than six (6) hours, the milk concentrate
package must be discarded.
Environmental aspects & and protection
● When choosing cleaning products, please pay attention to its environmental friendliness, health
risks, disposal requirements and any local options for proper disposal.
● Parts replaced by service technicians are reconditioned and replaced where possible.
● If recycling is not possible, cleaning products and their containers must be disposed according to all
well as all local regulations and laws.
● The energy consumption conforms to the state of the art at the development of the unit.
● The units must be disposed of correctly in conformity with local and legal regulations. Neither the
unit nor its components may, under any circumstances, be disposed of in refuse bins intended for
household waste!
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Operating instructions / V04/03.2012
Page 41
www.schaerer.comLiability
Liability
Operator responsibilities
The operator must ensure that the machine undergoes regular maintenance and that the safety devices
are checked regularly by a Schaerer Ltd. service partner, a representative thereof, or other authorised
persons.
Complaints about material defects must be reported to Schaerer Ltd. in writing within 30 days! For hidden
defects, this period is extended to 12 months from the date of installation (work report, handover report),
but no longer than 18 months after the product leaves the factory in Zuchwil.
Safety-relevant parts such as safety valves, safety thermostats, boilers etc. must not be repaired in any
circumstances. They must always be replaced!
These measures are performed by a Schaerer Ltd. service technician or your service partner as part of
the maintenance routine.
See also "Service".
CAUTION!
Loss of warranty!
Warranty and liability
No responsibility will be taken for warranty or liability claims in the event of personal injury or material
damage as a result of one or more of the following causes:
● Non-intended use of the machine.
● Improper installation, commissioning, operation, cleaning and maintenance of the device and the
associated optional devices.
● Failure to observe maintenance intervals.
● Operating the unit with defective safety devices or safety and protective equipment that is not proper-
ly installed or is not functional.
● Failure to observe the safety notes in the operating instructions pertaining to storage, installation,
commissioning, operation and maintenance of the machine.
● Operating the device when it is not in perfect condition.
● Repairs carried out improperly.
● Use of spare parts that are not original Schaerer Ltd. spare parts.
● Use of cleaning products that are not recommended by Schaerer Ltd..
● Catastrophic incidents due to foreign objects, accident, vandalism or force majeure.
● Penetrating the device with any type of object or opening the housing.
The manufacturer only accepts liability or honours warranty claims provided that all specied maintenance and service intervals have been kept and that only original spare parts supplied by the manufac-
turer or by a supplier authorised by the manufacturer have been used.
Operating instructions / V04/03.2012
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Page 42
www.schaerer.com Safety notes
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Operating instructions / V04/03.2012
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