Schaerer Euroca 2 Installation Manual

M.Schaerer Ltd. Phone: +41 31 858 51 11 User manual Gewerbestrasse 15 Fax: +41 31 858 51 40 BASE 2 - 02 3302 Moosseedorf E-Mail: info@schaerer.com Switzerland Internet: www.schaerer.com Order number: 020'221
Header
User manual for the
Euroca-2
Published by : M. SCHAERER AG CH-3302 Moosseedorf
Edition : 2. Edition / March 1998 Replaces : 1. Edition / June 1998
Software : NT 2000 V 1.00
Designed and edited by: M. SCHAERER AG, CH-3302 Moosseedorf
© Copyright by M. SCHAERER AG, CH-3302 Moosseedorf All rights reserved, including translations into foreign languages. It is prohibited to copy,
reproduce, distribute or communicate by electronic means all or any parts of this document in any form without the express permission of the publisher.
All information, technical data and illustrations contained in this guide reflect the latest factual position at the time of going to print. M. SCHAERER AG reserves the right to introduce modifications at any time without specific notification.
BASE-2-02.00 Page 0-1
Header
Page 0-2 BASE-2-02.00
Header
Safety Instructions & Warnings!
Before using the machine for the first time, please read the information in the Operating Instructions very carefully. They contain important directions concerning safety, and the use and maintenance of the machine.
Before using the machine for the first time, please read the information in the Operating Instructions very carefully. They contain important directions concerning safety, and the use and maintenance of the machine.
Proper Use The coffee machine is only intended for commercial use. It is strictly forbidden to make technical alterations to it or use the machine improperly on account of the risk that may ensue! The manufacturer is not liable for any damages that may be caused by improper use or incorrect opera­tion of the machine.
Use of the Operating Instructions
These Operating Instructions cannot cover every imaginable use. If you would like additional information or if you have problems that are not covered in these Operating Instructions, or not covered in sufficient detail, please contact an authorised specialist.
Please keep the Operating Instructions carefully and pass them on to any subsequent operator.
BASE-2-02.00 Page 0-3
Header
Safety Instructions & Warnings!
Unauthorised Operators
Persons unfamiliar with the Operating Instructions, children or those
under the influence of alcohol, drugs or medicines may not operate the coffee machine or only do so under supervision. Dangerous parts of self-service coffee machines, such as steam and hot water outlet points must be clearly marked for customers to see.
Electricity supply Never touch live parts! They can give an electric shock, which can
lead to serious injury or even death. The coffee machine must only be connected to alternating current. The voltage must correspond to that shown on the machine nameplate. It is strictly forbidden to force objects into the machine or to opening the housing!
Mains cable Never use the machine with a damaged mains cable. Have faulty
cables and plugs replaced immediately by authorised specialists. Do not pull or clip the mains cable around corners or sharp edges. Do not place the mains cable on hot objects or allow it to hang down over them; protect it from oil. Never lift or pull the machine by the cable. Never pull the plug by the mains cable or pull it out of the socket with wet hands. Do not allow the mains cable to hang down from a table or shelf. Only use an extension cable if you have confirmed that it is in perfect condition. The extension cable must have a minimum cross-section of 1.5 mm2 and be fitted with a 5-pole plug. Get a specialist to install or check the fitting.
Voltage
Make sure that the voltage in your premises at the socket being used
is the same as the voltage on the nameplate of the coffee machine.
The socket must have a 16A fuse at least.
Page 0-4 BASE-2-02.00
Header
Safety Instructions & Warnings!
Location Install the coffee machine in a secure place, so that no one can
knock the machine over or hurt themselves against it. Make sure that there is no possibility of children playing with the machine. Hot water or steam could escape: Danger of burns! Do not use the coffee machine out of doors. Do not place the machine on a hot surface or in the vicinity of an oven.
The machine may not be used in a large-scale kitchen without the
specific written approval of an M. Schaerer AG authorised Customer Service Agent.
7 Temperature
The ambient temperature must not fall below 10 °C or exceed 40 °C.
, Protection for your hands
Never reach into the bean container(s) with the machine switched on.
Never put your fingers into the central unit, while coffee is being prepared:Æ Danger of injury! The central unit moves while coffee is being prepared, so your fingers could get caught.
Risk of burns
Never tamper with the coffee, hot water or steam outlet points, while
any product is being dispensed:Æ Risk of burns.
Sound emissions
The level of sound emissions can reach 70db(A), particularly when
drinks are being heated.
Coffee bean container
Never put anything other than coffee beans in the coffee bean
container:Æ Danger of damage to the machine.
BASE-2-02.00 Page 0-5
Header
Safety Instructions & Warnings!
, Cleaning
Never spray the machine with a hose or high-pressure cleaner when
cleaning it. The use of steam cleaning machines must also be avoided.
6 Cup rack
No liquids should be emptied out on to the cup rack. Never immerse
the machine in water.
Repairs
If there is a malfunction or fault in the machine, or suspected defect
if the machine has been dropped, pull out the plug immediately. Never operate a faulty machine. Æ
Repairs must only be carried out by authorised specialists. If
inexpert repairs are carried out, no liability will be accepted for any damages.
Servicing
The machine must be serviced by an M. Schaerer AG authorised
Customer Service Agent every 12 to 15 months.
Storage
If the machine is to be out of service for a lengthy period, clean and
empty it, switch it off and remove plug from socket. Store the coffee machine in a dry place, which is not accessible to children.
In order to empty the coffee machine, get advice and assistance from
an M. Schaerer AG authorised Customer Service Agent.
Disposal
If the machine is unusable, it must be disposed of correctly, in
accordance with local and statutory regulations.
Page 0-6 BASE-2-02.00
Header
CONTENTS
KAP. TEXT
1 INTRODUCTION.............................................................................................................................................. 1-1
1.1 Welcome to the SCHAERER-Euroca-2 ................................................................................................... 1-1
1.2 Purpose .................................................................................................................................................... 1-1
1.3 How this manual is organised .................................................................................................................. 1-1
2 PRODUCT DESCRIPTION .............................................................................................................................. 2-1
2.1 Introduction of Euroca-2........................................................................................................................... 2-2
2.2 Product data of Euroca-2.......................................................................................................................... 2-5
2.3 How is the machine equipped of Euroca-2 .............................................................................................. 2-6
3 INDICATION- AND OPERATING ELEMENTS ............................................................................................... 3-1
3.1 Indicating- and operating elements of Euroca-2 ...................................................................................... 3-2
3.2 Chip card functions...................................................................................................................................3-3
3.3 Error and display messages..................................................................................................................... 3-5
3.4 Messages when the machine is operating............................................................................................... 3-9
3.5 Operating modes...................................................................................................................................... 3-9
4 INSTALLATION AND OPERATION OF THE MACHINE................................................................................ 4-1
4.1 First installation an operation ................................................................................................................... 4-1
4.2 Installation (basic conditions)................................................................................................................... 4-1
5 OPERATION .................................................................................................................................................... 5-1
5.1 Introduction of Euroca-2........................................................................................................................... 5-3
5.2 Daily use...................................................................................................................................................5-3
5.3 Daily cleaning......................................................................................................................................... 5-10
5.4 Shutdown / switch off the machine......................................................................................................... 5-19
5.5 Guidance on operating specially adapted machines.............................................................................. 5-19
5.6 Programming of the machine ................................................................................................................. 5-20
5.7 Programming with options-chip cards.......................................................................................
6 ACCOUNTING SYSTEMS............................................................................................................................... 6-1
6.1 The MASTER card ................................................................................................................................... 6-2
6.2 MONEY chip card system ........................................................................................................................ 6-3
6.3 Programm chip card................................................................................................................................. 6-9
6.4 Token tester............................................................................................................................................ 6-14
6.5 Coin tester.............................................................................................................................................. 6-15
6.6 Via bar tills.............................................................................................................................................. 6-15
7 FRIGO............................................................................................................................................................... 7-1
7.1 Product description Frigo.......................................................................................................................... 7-2
7.2 Product data of the Frigo.......................................................................................................................... 7-4
7.3 Malfunctions and remedies ...................................................................................................................... 7-5
7.4 Operating elements of the Frigo............................................................................................................... 7-6
7.5 Setting up the Frigo.................................................................................................................................. 7-7
7.6 Cleaning of the Frigo................................................................................................................................ 7-8
8 STANDARD-PROGRAMMING........................................................................................................................ 8-1
9 LIST OF INDEX................................................................................................................................................ 9-1
A APPENDIX.......................................................................................................................................................A-1
A.1 Declaration of conformity.........................................................................................................................A-1
A.2 Performance of container elements.........................................................................................................A-2
A.3 Environmental information on the Euroca................................................................................................A-3
SEITE
............. 5-27
BASE-2-02.00 Page 0-7
Header
Page 0-8 BASE-2-02.00
1 INTRODUCTION
1.1 Welcome to the SCHAERER-Euroca-2
Congratulations on your purchase of the Schaerer coffee machine "Euroca-2 "! The "Euroca-2 " - with its ergonomic design - provides you with a spacious working area. The modern design and the individual choice of colours make it possible to adapt the machine to the local circumstances. The machine combines highest quality and revolutionary technique and has a unique operating comfort.
1.2 Purpose
These operating instructions will help you to get acquainted with the fantastic features of the Schaerer office coffee machine Euroca-2 very soon. Information regarding the correct maintenance, operating features and technical data can be found therein. It is imperative that you follow these instructions if you expect the machine to work properly. Please read them carefully and keep them close to the machine so that they can be used if the occasion should arise (programming, cleaning, malfunction...).
1.3 How this manual is organised
Working cycle Options That pictogram means that it is the question of a model version or an option.
Note This pictogram means "information". The corresponding text will give a
Italic characters When you see that pictogram, please pay special attention to that
Please turn overPage following page.
This symbol can be seen at the bottom right corner of a page.
Display-Message
) That pictogram means "working cycles to be executed by the enduser".
Your machine may not be equipped with those accessories.
better understanding and is meant as a completion to the functionning courses.
information.
ª Please turn over the page, you will find further text on this matter on the
Introduction
Every display text changing, by using the push button, will be shown with the
Select product
12:00 22.01.1999
Chip cards The card name (for example PROGRAM, SAVE DATA, etc.) is indicated
The chip card has to be introduced into the machine the proper way (see
BASE-2-02.01 Page 1-1
display message.
with Capital letters. A picture of the chip card can always be found on the left side of the corresponding information.
arrow)
Introduction.
Page 1-2 BASE-2-02.01
Product description
2. PRODUCT DESCRIPTION OF EUROCA-2
Sect. TEXT.............................................................................................................................Page
2.1. Introducing the Euroca-2 ..............................................................................................2-2
2.1.1 Overall instructions .......................................................................................................... 2-2
2.1.2. Installation plan................................................................................................................ 2-3
2.1.3. Purpose of use.................................................................................................................2-4
2.1.4 Safety precautions...........................................................................................................2-4
2.1.5. Labelling of the Euroca-2.................................................................................................2-5
2.2 Product data of the Euroca-2........................................................................................2-5
2.2.1. Performance features of the Euroca-2............................................................................. 2-5
2.2.2. Dimensions of the Euroca-2 ............................................................................................ 2-5
2.2.3. Energy supply .................................................................................................................. 2-5
2.2.4. Water connection / discharge.......................................................................................... 2-6
2.3. Equipment.......................................................................................................................2-6
2.3.1. Design variants................................................................................................................2-6
2.3.2. Normal accessories of the Euroca-2 are included in the specification............................2-6
2.3.3. Special accessories of the Euroca-2 are not included in the specification...................... 2-7
BASE-2-02.02 Page 2-1
Product description
2.1 Introduction
2.1.1 Introduction
3
6
17
16
12
7
8
1
4
2
5
14
13
15
11
10
9
1. Bean container grinder 1 (standard grinder)
2. Bean container grinder 2 (option)
3. Slide for closing the beans container
4. Inlet opening for additional coffee powder and cleaning tabs
5. Cup platform ( heated )
6. Cup frame
7. Drip grille
8. Drip grille basin with/without outlet
9. Grounds drawer ( push outflow completely up )
10. Coffee delivery spout adjustable for height min. Ø 80 mm, max. × 180 mm (deliver carriage)
11. Steam outlet
12. Hot water outlet
13. Illuminated display with 2 lines
14. Operator panel
15. Chip cards slide-in unit
16. Refrigerator for milk ( option )
17. Bean container grinder right (option)
Page 2-2 BASE-2-02.02
Product description
2.1.2 Installation planning
BASE-2-02.02 Page 2-3
Product description
2.1.3 User facility
2.1.4 Safety precautions
- Cappuccino (option) - Milky coffee - Latté - Hot milk - Milk foam
The maintenance of the machine must be executed by qualified
& This machine may not be used in commercial kitchens without the
7 The ambient temperature must not fall below 10ºC or rise above 40ºC.
, The machine must never be sprayed from a hose or with a high-
6 Never spill any liquids into the cup stand..
Never put your hand into the bean containers when the machine is
The following beverages can be made with the Schaerer office:
- Coffee creme
- Ristretto
- Espresso coffee
- Decaffeinated coffee („light coffee“)
- Steam to heat up milk
- Hot water for aromatic tea
personnel, every 12 - 15 months. The authorization is given by M. SCHAERER Ltd. only.
prior permission of the authorized M. SCHAERER Ltd. representative.
pressure jet cleaner. Neither should the use of steam cleaning appliances be considered.
switched on.
Never put your hand under the coffee, hot water or steam outlets
during product delivery or when drawing hot water, to avoid risk of scalding.
The machine should only be operated by trained staff.
: The manufacturer will entertain no liability for damage or
consequential losses of any kind.
The noise value can increase up to 70 db(A), especially by heating up
of drinks.
Page 2-4 BASE-2-02.02
Product description
2.1.5 How is the product marked of Euroca-2
Just in case of a warranty or malfunction please write the type plate data from your machine in the following field! The type plate is to be found in the machine above the grounds drawer.
2.2 Product data of Euroca-2
2.2.1 Performance of Euroca-2
The output is 100 to 120 cups of coffee or tea per hour.
2.2.2 Dimensions of Euroca-2
Width 480 mm Height 780 mm Depth 620 mm Outlet height 90 / 180 mm
Net weight 64 kg (15 SE-2 )
Subject to change!
2.2.3 Power supply
Model Connecting values
1 SE-2 Steam 6.3 kW / 16 A 400 V AC (3 PNE) 50/60 Hz 1 SE-2 Tea 9.3 kW / 16 A 400 V AC (3 PNE) 50/60 Hz
15 SE-2 9.3 kW / 16 A 400 V AC (3 PNE) 50/60 Hz
The electrical connection must be effected according to the existing prescriptions (VDE 0100) and the local laws and prescriptions.
ª
Type plate
Draw out the grounds drawer, to the side on the inner side
Inst.-Nr. ................................
Type: ................................
Serial-No: ................................
Pressure: ................................bar
Voltage: ................................Watt
Power: .............VAC............Hz
BASE-2-02.02 Page 2-5
Product description
The power supply line must be at least H 07 RN-F. The voltage indicated on the machine type plate must be identical with the one where the machine will be used. The phase must be secured with 16A. For special voltages please contact M. Schaerer Ltd or an authorized representative.
2.2.4 Water connection / outlet
If the machine is connected to a newly installed water supply line then please make sure that the supply line and the connecting tube are rinsed carefully so that no dirt can get into the machine. The coffee machine must be connected to an installed drinking water supply line (with water tap). The installation is done via the fitted pressure hose and the screwing G 1/2" to the pressure reducer which is fitted directly on the water tap (adjust on 3 bar). For the water outlet you have to connect a temperature resistant outlet hose to the waste water metal blade and the syphon. Fix the same firmly on the outlet and make sure that the water can flow out easily. The ideal limestone of the water should not be higher than 6-8°dWH (German water hardness measure) or 8-12°fWH (French water hardness measure). The chlorine content should not be higher than 100 mg per liter. Ideal ph-value is 7. Otherwise see the local rules.
2.3 How is the machine equipped ?
2.3.1 Different types of models
There are three different versions: 1 SE-2 Steam = Coffee and steam only
1 SE-2 Tea = Coffee and hot water 15 SE-2 = Coffee, hot water and steam
Standard colours white and anthrazite. Upon request the machine can be ordered in any RAL colour (extra charge).
2.3.2 Standard accessories of the Euroca-2 are included in the specification
-1 Chip carte ” CHEF “ 063930
-1 Chip carte ” SAVE DATA A “ 063933
-1 Chip carte“ SAVE DATA B “ 063920
-1 Spoon 067111
-1
-1
-2
-1 Nipple (G1/2“) 068179
-1
-1
-1
-1
-1 Buckle to Outlet hose without ø 25 mm 067767
-2 Milchbehälter 063243
-1 Dosierbecher clean-up 061020
-1 Reinigungsmittel (Milch) clean-up 2 Liter 061019
-1 O – Ring Set zum Schäumerkopf 050415
-2.5 m Siliconschlauch 067722
-1 Ablaufschlauch 067862
-1 Bride zum Ablaufschlauch Ø 29 mm 066794
-1 Blende 1.2 mm 063446
Designation
Order No.
Packing of cleaning tablets 065221 User manual - Seals 064249
Brush 067409-A Reinforced hose 067766 Wallet to hold 2 chipcards 065278 Outlet hose (without Frigo) 067784
Page 2-6 BASE-2-02.02
Product description
2.3.3 Standard accessories of the Euroca-2 are not included in the specification
Designation Order No.
- Additional chip card
„ PROGRAMM “ 063941 „ KEY BLOCK “ 063931 „ COFFEE TEST “ 063932 „ MANAGER “ 063940 „ LOAD “ 063937 „ MASTER “ 063934 „ WAITER “ 063936 „ COPY WAITER “ 063942 „ PRINT “ 063943 „ MONEY A “ 063921 „ MONEY B – J “ „ Cup “ 063939 „ Credit – Look “ 063946
„ Clean “ ( for claning the card reader ) 063945
- Chip card loading system.
- Accounting systems (waiter account or chip cards MONEY)..
- Accounting systems (CCI - credit coffee system, CSI - coffee standard interface).
- Water softener (Filados / Brita).
- 2nd grinder (DUO).
- Water tank (for operation without fresh water connection).
- Cappuccinatore (for a comfortable heating up of milk).
- Frigo for keeping milk cool
BASE-2-02.02 Page 2-7
Product description
Page 2-8 BASE-2-02.02
Indicating- and operating elements
3. INDICATING- AND OPERATING ELEMENTS
Kap. TEXT.............................................................................................................................Page
3.1. Indicating and operating elements .............................................................................. 3-2
3.2 Chip card functions ....................................................................................................... 3-3
3.2.1. Standard chip cards.........................................................................................................3-3
3.2.2. Optional chip cards for normal operation......................................................................... 3-4
3.2.3. Chip cards for accounting operation................................................................................ 3-4
3.3. Malfunction indications and messages....................................................................... 3-5
3.3.1. Machine blocked, no more drawing possible................................................................... 3-5
3.3.2. Output of coffee products blocked................................................................................... 3-6
3.3.3. Output of steam products blocked................................................................................... 3-7
3.3.4. Output of tea water products blocked.............................................................................. 3-7
3.3.5. Products are being output again......................................................................................3-7
3.3.6. Chip card error messages ...............................................................................................3-8
3.4. Messages in operational readiness............................................................................. 3-9
3.5. Modes of operation........................................................................................................ 3-9
BASE-2-02.03 Page 3-1
Indicating- and operating elements
3.1 Indicating- and operating elements
on / off LED
Stand-By Key
Stop- and minus-key
incl. LED
Cleaning and plus-key incl. LED
Two-lined illuminated LCD­Display
Chip card insertion which recognises the single chip card function
Decaf-key incl. LED
Free selection product key incl. LED and product symbols
Shift-key and LED
Page 3-2 BASSE-2-02.03
Indicating- and operating elements
3.2 Chip card function
The office coffee machine has been equipped with a modern control unit. In order to ensure a simple programming of the machine, a few programming groups have been created, which can be activated by the corresponding chip card. By using those chip cards these programming groups can be protected from misuse. As an addition important cards like CHEF, PROGRAMM etc. can be provided with a programmable security code from the service engineer, which increases the protection from misuse further.
The four possibilities of programmable security code:
Security code - 0 Customer-No.
Main board checks automatically, if the right customer number is
available on the chip card.
Security code - 1 Customer-No. / Pin-code
Checking the customer number and an additional pin code is to be
given at the machine.
Security code - 2 Customer-No. / Card-No.
Checking the customer number In addition, the internal *card number will be recognised. Another
card from the same programming group will not be accepted.
Security code - 3 Customer-No. / Card-No. / Pin-code
Highest security consisting of level 1 and 2. *The manufacturer will provide every single chip card with an own
card number.
If a NEW card is inserted into the card reader by programmed security level 1 or 3, every number can be used as PIN-code, even 0000. This value will be transfered to the card and from then on it is valid as actual code.
3.2.1 Standard chip cards
The CHEF card allows you to customise the operation of your Euroca-2 machine to your own requirements. It is also used for control purposes:
- to read the day counter for coffee and per key
- to clear counter
- new product dosage (changing the quantity of water supplied)
- to change grinding quantity
- Changing On / Off times
- to change time
- to change date
- to change PIN-Code (Personal-Identification-number)
- key switch function - if programmed accordingly by the service technician, the machine can only be switched on and off with the CHEF- or SERVICE-card (with SERVICE-card only switch on).
The SAVE DATA card is a back-up card on which a machine configuration can be stored or transmitted to the machine. Two SAVE cards are required for the Euroca-2: The " SAVE DATA A " card saves the data of level 1 The " SAVE DATA B " card saves the data of level 2 The respective card recognises automatically which level must be saved.
BASE-2-02.03 Page 3-3
Indicating- and operating elements
3.2.2 Optional chip cards
In normal operation the PROGRAM card serves for statistical purposes. With an installed
accounting system the necessary settings can be made with it.
- Switch accounting operation ON / OFF
- Price switching level 1 + 2 (automatic machine on, off and switching times)
- Change product price and article number
- Display MONEY sales
- Delete MONEY sales
- Display MASTER sales
- Delete MASTER sales
- Log in MASTER card
- Delete MASTER cards table
- PROGRAM card - change PIN code
The KEY BLOCK card is being needed to block a single or all product keys.
With the COFFEE TEST card you have a direct access to the coffee test program (Dosage of grinding quantity).
3.2.3 Chip card for accounting system
With the MONEY cards (available from A - J) price level adaptions are possible when using the MONEY SYSTEM. The grinding quantity and dosage can be individually programmed on every money card.
The CUP card works in combination with cup financing by interrogating and keeping running totals of the meter counts for each product. However, there is no Delete function.
Change with the CREDIT-LOOK – card between standard running operation and account system.
Page 3-4 BASSE-2-02.03
Indicating- and operating elements
pty
p
y
p
g
g
3.3 Error and display message
3.3.1 Machine blocked, no more drawing possible
If the following information appears on the display, any product delivery will be blocked:
selection locked
heatin
After switching on the machine all drinks drawing is blocked whilst the system warms up ( approx. 5 min.).
selection locked
container n.i.
lace
Insert ground container. If this message is still shown, it might be a fault by the microswitch:
) Call your customer service!
<<Button?>>
selection locked
The product key is stuck or dirty. Can be released by cleaning or pushing the key again. If the fault can not be erased:
) Call your customer service!
selection locked
clean machine
At this display message no product purchase is possible. Run cleaning program. See chapter 3.5 in the instruction manual.
selection locked watertank em
Refill fresh water tank with drink water and then push without fixed water connection)
-key (only for machines
selection locked
waste watertank full
Empty waste water tank and then press -key (only for machines without fixed water connection)
selection locked
12:00 22.01.1999
All product keys have been blocked with the KEY BLOCK card.
selection locked
heatin
timeout
The heating is defective.
) Call your customer service !
selection locked
comms.interru
ted
The communication to an external unit has been interrupted. Check whether the external units are connected to the power supply and are correctly connected to the Euroca-2. But if that is the case, the display message will always be:
) Call your customer service !
selection locked
** LAN-Timeout **
The communication to an external unit has been interrupted. Check whether the external units are connected to the power supply and are correctly connected to the Euroca-2. But if that is the case, the display message will always be:
) Call your customer service !
selection locked
error account s
stem
The communication to an external unit has been interrupted. Check whether the external units are connected to the power supply and are correctly connected to the Euroca-2. But if that is the case, the display message will always be:
) Call your customer service !
ª
BASE-2-02.03 Page 3-5
Indicating- and operating elements
g
p
g
pty
g
g
g
p
selection locked
door o
en
The Frigo door is open ( option ). Check the refrigeratordoor for correct locking. If the problem exist further:Î
) Call your customer service !
battery flat
The battery of the machine's own control system must be replaced.
) Call your customer service !
** EEPROM error
Serial EEPROM is defective.
) Call your customer service !
motor current
Switch off the Euroca-2, wait 10 - 30 seconds and switch on again. If the problem persists, switch off the Euroca-2.
) Call your customer service !
motor driver error
Switch off the Euroca-2.
) Call your customer service !
3.3.2 Delivery of coffee product locked
If these messages are shown on the lower display line, the machine will be blocked for delivery of products.
selection locked
clean machine
At this display message no product purchase is possible. Run cleaning program. See chapter 3.5 in the instruction manual.
select product
rinder right empty
Pleace fill up the right side grinder with coffeebeans.
select product
rinder left blocked
Pleace fill up the left side grinder with coffeebeans.
selection locked
container
em
Empty the coffee ground container and insert it again.
select product
rinder right blocked
Press remove the beans container. Remove the remaining coffee beans (e.g. with a
-key. If the problem persists push in the slide of the beans container and
vacuum cleaner) and check the grinder for a jammed object such as a pebble. If no
select product
rinder left blocked
alien element is nipped and the problem exist further:
) Call your customer service !
The temperature sensor in the flow heater for coffee water is defective. Steam output is disabled::
.sensor coffee
tem
) Call your customer service !
Wait approximately five minutes (it is possible too much coffee water has been drawn off). If the message does not disapear after this time:
heatin
coffee
) Call your customer service !
rinsing
selection locked
The machine is automatically rinsed. If this is so Î No fault.
ª
Page 3-6 BASSE-2-02.03
Indicating- and operating elements
p
p
g
p
p
g
g
istonmotor timeout
The lifting motor is defective.
) Call your customer service !
select product
outlet missin
The Cappuccinatore is missing or incorrectly assembled. If the problem persists.
) Call your customer service !
3.3.3 Output of steam products disabled
If one of the following messages appears on the bottom line of the display, delivery of steam products is barred.
selection locked
clean machine
At this display message no product purchase is possible. Run cleaning program. See chapter 3.5 in the instruction manual.
The temperature sensor in the steam generator is defective. Steam output is disabled:
.sensor steam
tem
) Call your customer service !
The level sensor in the steam generator is defective. Steam output is disabled. Tea and coffee output is also automatically disabled for two minutes after this message
level
robe steam
appears or after the machine is first switched on. Check the tap for opening. If the problem persists: Switch off the machine, wait 10-30 seconds and switch on again. If the problem persists:
) Call your customer service !
timeout heat steam
If system has not reached the reference temperature, following message will appear at the display: Timeout heating steam.
heatin
steam
Wait ~ 5 minutes ( hotwater consume to great )wen the display message does not disapeard : The display shows “ timeout heating steam “
) Call your customer service !
3.3.4 Output of tea products disabled
selection locked
clean machine
At this display message no product purchase is possible. Run cleaning program. See chapter 3.5 in the instruction manual.
timeaut heater tea
If system has not reached the reference temperature, following message will appear at the display: Timeout heating tea.
The feeler gauge in the boiler is faulty : Hotwaterporchase is blocked.
) Call your customer service !
tem
.sensor tea
Wait ~ 2 minutes ( hotwater consume to great )wen the display message does not disapeard : The display shows “ timeout heating the “
heatin
tea
) Call your customer service !
3.3.5 Product can still be selected
The following display messages are not accompanied by automatic suspension of product delivery. Nevertheless it is important to remedy the situation as quickly as possible.
selection locked
container full !
Empty grounds container and insert again. After this message appears, 5 more coffee products can be delivered, if the grounds container is not emptied in this time, then the Euroca-2 is blocked as a consequence Î Empty grounds container.
ª
BASE-2-02.03 Page 3-7
Indicating- and operating elements
g
y
p
p
pty
Select product
ulseswitch defective
There is a malfunction in the automatic coffee powder portioner (obtainable as option).
) Call your customer service !
select product clean machine
With appropriate programming (forced cleaning) 50 more coffees can be drawn or 1 more hour of coffee before delivery is blocked and the machine must be cleaned.
select product
button locked
Product key is locked. (Keyblock or not programmed)
credit system button locked
Product key is locked.
select product
.sensor outside
tem
Option of automatic steam cut-off. Steam can continue to be drawn via the time­out.
) Call your customer service !
select product
flowmeter defect
Execute machine cleaning. Product delivery possible again. With the appropriate programming (forced cleaning ) 50 more coffees can be drawn until delivery is blocked and the machine must be cleaned.
) Call your customer service !
system data error!
An error has occured in the programming of product keys or in the general system data. If in addition a product key is illuminated, it might be possible that you cannot
-button in order to continue working.
product-data error
use the same anymore. Press the
) Call your customer service !
select product
e of filter
chan
The installed water filter needs to be cleaned, refilled or replaced.
) Call your customer service !
select product
milk em
The message occurs when the optional milk monitoring is fitted and is released. Dispensing of product possible when released Dispensing of product not possible when blocked.
3.3.6 Chip card error messages
The following indications on the display inform you about operating errors with chip cards:
*read error
remove card
The card has not been inserted correctly (see arrows) or is defective.
*wrong card remove card
The Euroca-2 requires a different card type in the current menu. A MONEY card has been inserted for the first time or the credit is 0.00. The MONEY card is not logged in. A credit must be loaded onto the MONEY card with the LOAD card, and/or must be logged in. No accounting system is installed.
*write error
remove card
The data were not correctly stored on transmission from machine Î SAVE card. The card was taken out of the card reader too soon. The data could not be completely transmitted or they are defective. Repeat the data save.
Product - T5 Error!
Press an
key...
The data were not correctly stored on transmission from SAVE card Î machine. The card was taken out of the card reader too soon. The data could not be completely transmitted or they are defective. Repeat the data save Î
Press
-key, wait five seconds and repeat the data save.
ª
Page 3-8 BASSE-2-02.03
Indicating- and operating elements
g up
pty
**data error
remove card
Either the structural integrity of the data on the card has been damaged by removing the card from the card reader too soon or the card is new and needs to be logged-on, released or charged up.
* wrong PIN-code
remove card
A wrong PIN-Code (Personal-Identification-Number) has been entered. Process repetition.
no accounting
There is no accounting system installed.
3.4 Messages when the machine is operating
These messages will only be shown when the machine stands still - no beverages are delivered. They do not block the delivery of the products.
.....
container full
Empty the ground container. It can only deliver 5 more coffees, afterwards the machine will block.
.....
heatin
The temperature of a hot water boiler is more than 10° C below the regulated temperature. Wait for choosing of he next product until the Euroca-2 is heated up.
.....
clean machine
Please start the cleaning process (see chapter 5.3).
credit x.xx
to less amount
Credit insufficient (too little credit).
select product
milk em
The milk container is empty ( option )
3.5 Operating modes
The SCHAERER Euroca-2 has three operating modes:
select product
12:00 22.01.1999
credit operation
12:00 22.01.1999
<< standby >>
If this information appears on the display, then your machine is ready for use, i.e. by pressing the button the machine will make the corresponding product.
This information appears on the display if the machine is equipped with an internal or external accounting system ?
The machine has been switched off, but is still connected to the main power supply. If the Economy mode (energy saving program) has been released by the technician during programming, then the heating will also be switched off!
ATTENTION: When re-operating the machine needs a short time to reach the
programmed operating temperature.
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Indicating- and operating elements
Page 3-10 BASSE-2-02.03
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