Schaerer Coffee Soul Operating Instructions Manual

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Page 1

Schaerer Coffee Soul

Operating instructions

V02 / 10.2017

Schaerer Ltd. P.O. Box 336 Translatio n of the original operating instructions

Page 2

User panel touch screen

Digital manometer

Steam button (option)

Hot water button (option)

Bean hopper and powder container unlocking mechanism

Machine button on

USB connection

Beverage outlet

Hot water dispensing (option)

Grounds container

Steam wand (option)

Machine drip tray

Cooling unit drip tray

1 bean hopper (standard)

Cooling unit (standard)

Cooling unit operating elements

Milk container complete (standard)

12 13

151416 17

5 6 7 8 9

10 11 12

13 14 14 14

Service menu

User interface with beverage groups

Error message

Beverage dispensing options

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User interface with max. 4 beverage tabs

Action request

Machine rinsing processes

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Quickinfo (temperatures)

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Schaerer Ltd. P.O. Box 336 Allmendweg 8 CH-4528 Zuchwil info@schaerer.com www.schaerer.com

Translation of the original operating instructions

BASCSoul_en

N° 021022

Page 3

Schaerer Coffee Soul

Operating instructions

V02 / 10.2017

www.schaerer.com

Published by

Schaerer Ltd., P.O. Box 336, Allmendweg 8, CH-4528 Zuchwil

Edition

Version 02 | 10.2017

Software

V2.0

Concept and editorial department

Schaerer Ltd., P.O. Box 336, Allmendweg 8, CH-4528 Zuchwil

This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or translation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing. Schaerer Ldt. reserves the right to make changes at any time without further notice. All pictures, illustrations and display messages in this manual serve only as examples. Due to the wide variety of possible options, a particular machine may differ from the devices depicted here. Schaerer AG is only liable for the contents of the original German document.

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Table of contents

1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.1 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.2 Signs and symbols . . . . . . . . . . . . . . . . . . . . . . . . 6

2 General safety notes . . . . . . . . . . . . . . . . . . . . . . . 8

2.1 User at risk! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2.2 Risk of machine damage! . . . . . . . . . . . . . . . . . . 11

3 Product description . . . . . . . . . . . . . . . . . . . . . . . 13

3.1 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.2 Scope of delivery and accessories . . . . . . . . . . . 14

3.3 Options and optional accessories . . . . . . . . . . . . 15

3.4 Technical data. . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.5 Serial plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.6 Beverage types and output . . . . . . . . . . . . . . . . . 19

3.7 Declaration of conformity. . . . . . . . . . . . . . . . . . . 20

3.7.1 Manufacturer's address . . . . . . . . . . . . . . . . . . . . . . 20

3.7.2 Applied standards . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4 Installation and commissioning . . . . . . . . . . . . . 22

4.1 Setting up the coffee machine. . . . . . . . . . . . . . . 22

4.1.1 Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.1.2 Ambient conditions . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.2 Power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.2.1 Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.2.2 Power cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.2.3 Connection values . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.3 Water connection/drain . . . . . . . . . . . . . . . . . . . . 24

4.3.1 Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.3.2 Connection values . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.4 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.4.1 Unpacking the machine . . . . . . . . . . . . . . . . . . . . . . 25

4.4.2 Power supply connection. . . . . . . . . . . . . . . . . . . . . 25

4.4.3 Automatic commissioning program . . . . . . . . . . . . . 27

4.5 Disassembly and disposal. . . . . . . . . . . . . . . . . . 27

5 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

5.1 User panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

5.1.1 Opening the user panel . . . . . . . . . . . . . . . . . . . . . . 28

5.1.2 Closing the user panel. . . . . . . . . . . . . . . . . . . . . . . 28

5.2 Machine operating elements . . . . . . . . . . . . . . . . 29

5.2.1 Exterior machine operating elements . . . . . . . . . . . 29

5.2.2 Interior machine operating elements . . . . . . . . . . . . 31

5.3 Check before switching on . . . . . . . . . . . . . . . . . 33

5.4 Switching on . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5.4.1 Coffee machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5.4.2 Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . 34

5.5 Main window touch screen . . . . . . . . . . . . . . . . . 36

5.5.1 Overview of user interfaces . . . . . . . . . . . . . . . . . . . 36

5.5.2 Touch screen operating field overview . . . . . . . . . . 37

5.5.3 [Log-in / Log-out] profile . . . . . . . . . . . . . . . . . . . . . .40

5.5.4 Service menu overview . . . . . . . . . . . . . . . . . . . . . .42

5.5.5 Service menu functional scope . . . . . . . . . . . . . . . .43

5.6 Filling and connecting. . . . . . . . . . . . . . . . . . . . . . 45

5.6.1 Coffee beans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

5.6.2 Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

5.6.3 Coffee machine powder (Option) . . . . . . . . . . . . . . .46

5.6.4 Best Foam™ milk system . . . . . . . . . . . . . . . . . . . .47

5.7 Dispensing beverages . . . . . . . . . . . . . . . . . . . . . 48

5.7.1 Positioning beverage outlet . . . . . . . . . . . . . . . . . . . 48

5.7.2 Cup positioning aid. . . . . . . . . . . . . . . . . . . . . . . . . . 49

5.7.3 Beverage selection and dispensing . . . . . . . . . . . . .50

5.7.4 Coffee beverages with manual inlet . . . . . . . . . . . . . 52

5.7.5 External hot water or steam . . . . . . . . . . . . . . . . . . .53

5.8 Dispensing options . . . . . . . . . . . . . . . . . . . . . . . . 54

5.8.1 Stopping continuous dispensing . . . . . . . . . . . . . . .54

5.8.2 Beverage preselection . . . . . . . . . . . . . . . . . . . . . . .54

5.8.3 [Warm rinsing] field . . . . . . . . . . . . . . . . . . . . . . . . .55

5.9 Beverage dispensing

with payment system (Option) . . . . . . . . . . . . . . .55

5.9.1 Payment for beverages (Option) . . . . . . . . . . . . . . . 55

5.9.2 Credit display (Option) . . . . . . . . . . . . . . . . . . . . . . .57

5.9.3 Cancelling beverage selection (Option) . . . . . . . . . .57

5.10 Emptying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

5.10.1 Grounds container . . . . . . . . . . . . . . . . . . . . . . . . . 57

5.10.2 Waste water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

5.11 Transport conditions. . . . . . . . . . . . . . . . . . . . . . 59

5.12 Switching off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

5.12.1 End of operation. . . . . . . . . . . . . . . . . . . . . . . . . . .59

5.12.2 Lengthy downtimes (more than 1 week) . . . . . . . . 60

6 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

6.1 Cleaning intervals. . . . . . . . . . . . . . . . . . . . . . . . . 61

6.2 Cleaning instructions . . . . . . . . . . . . . . . . . . . . . . 61

6.3 Mandatory cleaning . . . . . . . . . . . . . . . . . . . . . . . 62

6.4 Cleaning products . . . . . . . . . . . . . . . . . . . . . . . . 62

6.4.1 "Coffeepure tabs" cleaning tablets . . . . . . . . . . . . . . 63

6.4.2 "Milkpure tabs" cleaning tablets . . . . . . . . . . . . . . . .63

6.5 Rinsing intervals . . . . . . . . . . . . . . . . . . . . . . . . . . 63

6.6 Every time before filling . . . . . . . . . . . . . . . . . . . . 64

6.6.1 External drinking water tank (Option). . . . . . . . . . . . 64

6.7 Daily machine cleaning . . . . . . . . . . . . . . . . . . . . 65

6.7.1 Display-guided cleaning program. . . . . . . . . . . . . . . 65

6.7.2 Cleaning the grounds container . . . . . . . . . . . . . . . .70

6.7.3 Cleaning the brewing chamber . . . . . . . . . . . . . . . . 70

6.7.4 Cleaning drip tray and drip grid . . . . . . . . . . . . . . . .70

6.7.5 Cleaning the milk container . . . . . . . . . . . . . . . . . . .71

6.7.6 Cleaning the cooling unit . . . . . . . . . . . . . . . . . . . . . 72

6.7.7 Cleaning the touch screen . . . . . . . . . . . . . . . . . . . .72

6.7.8 Cleaning the steam wand (Option). . . . . . . . . . . . . . 73

6.7.9 Cleaning external drinking water tank (Option) . . . . 73

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6.7.10 Cleaning external waste water tank (Option) . . . . .74

6.8 Weekly cleaning . . . . . . . . . . . . . . . . . . . . . . . . . .74

6.8.1 Cleaning the bean hoppers . . . . . . . . . . . . . . . . . . .74

6.9 As needed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

6.9.1 Cleaning lower beverage outlet . . . . . . . . . . . . . . . .75

6.9.2 Cleaning the brewing unit. . . . . . . . . . . . . . . . . . . . .76

6.9.3 Cleaning the powder container. . . . . . . . . . . . . . . . . 78

6.9.4 Defrosting the cooling unit . . . . . . . . . . . . . . . . . . . .79

6.9.5 Cleaning outer surfaces . . . . . . . . . . . . . . . . . . . . . .80

6.10 HACCP cleaning concept . . . . . . . . . . . . . . . . . .80

6.10.1 Cleaning requirements and conditions. . . . . . . . . .80

7 Service and maintenance . . . . . . . . . . . . . . . . . . .82

7.1 Descaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

7.1.1 Uptime! descaling agent . . . . . . . . . . . . . . . . . . . . . .82

7.1.2 Decalcification cartridge . . . . . . . . . . . . . . . . . . . . . .82

7.1.3 Descaling preparation . . . . . . . . . . . . . . . . . . . . . . .83

7.1.4 Opening the descaling programme . . . . . . . . . . . . .84

7.1.5 Step sequences in descaling programme . . . . . . . .84

7.1.6 Disposing of decalcification cartridges . . . . . . . . . . .88

7.2 External water filter . . . . . . . . . . . . . . . . . . . . . . . .88

7.3 Coffee machine maintenance . . . . . . . . . . . . . . . .89

7.3.1 Service routine . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

10 Safety notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

10.1 Danger from cleaning products . . . . . . . . . . . . 112

10.1.1 Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

10.1.2 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

10.1.3 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

10.1.4 Emergency information. . . . . . . . . . . . . . . . . . . . 112

10.2 Hygiene regulations . . . . . . . . . . . . . . . . . . . . . 113

10.2.1 Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

10.2.2 Coffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

10.2.3 Milk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

10.2.4 Automatic machine powder/instant powder . . . . 114

11 Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

11.1 Operator responsibilities . . . . . . . . . . . . . . . . . 115

11.2 Warranty and liability claims. . . . . . . . . . . . . . . 115

8 Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

8.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

8.2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

8.3 USB port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

8.4 Caretaker profile . . . . . . . . . . . . . . . . . . . . . . . . . .93

8.4.1 System (Caretaker) . . . . . . . . . . . . . . . . . . . . . . . . .94

8.4.2 Configuration (Caretaker). . . . . . . . . . . . . . . . . . . . .95

8.4.3 Service (Caretaker) . . . . . . . . . . . . . . . . . . . . . . . . .96

8.4.4 Information (Caretaker) . . . . . . . . . . . . . . . . . . . . . .97

8.5 Bookkeeper and Bookkeeper reduced profile. . . .99

8.5.1 Configuration

(Bookkeeper and Bookkeeper reduced). . . . . . . . . 100

8.5.2 Information

(Bookkeeper and Bookkeeper reduced). . . . . . . . . 100

8.6 Chef de Service profile . . . . . . . . . . . . . . . . . . . .101

8.6.1 Configuration (Restaurant manager) . . . . . . . . . . .102

8.6.2 Information (Restaurant manager) . . . . . . . . . . . . .102

8.7 Quality manager profile . . . . . . . . . . . . . . . . . . . .104

8.7.1 Configuration (Quality manager) . . . . . . . . . . . . . .104

8.7.2 Information (Quality manager) . . . . . . . . . . . . . . . .105

8.8 Machine operator profile . . . . . . . . . . . . . . . . . . .105

8.8.1 Configuration (Machine operator). . . . . . . . . . . . . .106

8.8.2 Information (Machine operator) . . . . . . . . . . . . . . .106

9 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . .107

9.1 "Smart info" window . . . . . . . . . . . . . . . . . . . . . .107

9.2 Faults with display message . . . . . . . . . . . . . . . .108

9.3 Faults without display message . . . . . . . . . . . . .111

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1 Introduction

1.1 Welcome

This coffee machine is part of the next generation of fully automatic coffee machines. Our company's core competence as well as decades of experience flowed into designing this equipment.

These operating instructions provide information about the product, its operation and how to clean the coffee machine. If the coffee machine is not used according to the instructions, we shall not be held liable for any damages. However, these operating instructions cannot take every conceivable application into account. For further information, please contact our customer service.

The performance of the coffee machine depends on its proper operation and maintenance. Carefully read the operating instructions before using the machine for the first time, and keep the instructions in an easily accessible place.

We hope you enjoy using your new coffee machine!

1.2 Signs and symbols

2 General safety notes

Maximum safety is one of the most important features of Schaerer AG products. The effectiveness of the safety equipment can only be ensured if the chapter containing precautions to avoid injury and danger to health are adhered to.

See The safety notes can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaerer.com/member).

2.1 User at risk!

CAUTION

Improper handling of the coffee machine can lead to light injuries.

Please adhere to the following points:

• Read the User Manual carefully before using the device.

• Do not use the coffee machine if it is not working properly or is damaged.

• Under no circumstances may the installed safety devices be modified.

• Do not touch hot machine parts.

• Under continuous supervision, this device can be used by children aged 8 and up and by persons with limited physical, sensory or mental capabilities or a lack of experience and/or knowledge, provided they have been instructed about the safe use of the device and understand the potential hazards resulting from said use.

• Supervise children to ensure that they do not play with the device.

• Children must also not be allowed to perform cleaning procedures or user service.

• The coffee machine must be installed so that care and maintenance are possible without any interference.

• Whether the machine is used for self-service or full-service operation, trained personnel must supervise the machine to ensure that care measures are performed and that personnel is available to answer questions regarding its use.

• Only fill the bean hopper with coffee beans, the powder container with automatic machine powder and the manual inlet with ground coffee (or cleaning tablets during cleaning).

General safety notes

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General safety notes

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DANGER

Risk of electrocution! Improper handling of electrical devices can result in electric shock.

Please adhere to the following points:

• Work on electrical systems may only be performed by skilled electricians.

• The machine must be connected to a fused electrical circuit (we recommend routing the connection through an earth leakage circuit breaker).

• All relevant guidelines on low voltage and/or country-specific or local safety regulations and laws must be observed.

• The connection must be properly earthed and protected from electric shock.

• The voltage must match the specified values on the device's serial plate.

• Never touch energised parts.

• Before carrying out service work, always switch off the main switch and/or disconnect the device from the power supply system.

• The power cable must only be replaced by qualified service technicians.

CAUTION

Beverages containing additives or traces of additives may trigger allergies.

Please adhere to the following points:

• For self-service mode, a sign should be displayed in the vicinity of the machine to provide information about any additives used which could trigger an allergic reaction.

• For full-service mode, trained personnel should be on hand to provide information about any additives used which could trigger an allergic reaction.

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General safety notes

WARNING

Danger of poisoning from ingesting cleaning products.

Please adhere to the following points:

• Store cleaning products away from children and unauthorised persons.

• Do not swallow the cleaning products.

• Never mix cleaning products with other chemicals or acids.

• Never pour cleaning products into the milk container.

• Never pour cleaning products into the drinking water tank (internal/external).

• Only use the cleaning and descaling products for their intended purpose (see label).

• Do not eat or drink while handling cleaning products.

• Ensure that the area is well ventilated when handling cleaning products.

• Wear safety gloves when handling cleaning products.

• Wear safety goggles when handling descaling products.

• Wash your hands thoroughly after handling cleaning products.

Before using cleaning products, read the information on the package label carefully. If not available, the HEALTH & SAFETY DATA SHEET can be obtained from the sales partner (see the cleaning product packaging).

CAUTION

Hot fluid! There is a risk of scalding in the area where beverages, hot water and steam are dispensed.

Never reach under the dispensing points while the machine is dispensing or during cleaning.

CAUTION

Hot surface! The dispensing points and the brewing unit may be hot.

Do not touch any part of the dispensing equipment except the grips provided for this purpose.

Only clean the brewing unit after the coffee machine has cooled down.

CAUTION

Risk of trapping fingers! When working with moving components, there is a risk of fingers or hands becoming trapped.

Do not touch any part of the dispensing equipment except the grips provided for this purpose.

While the coffee machine is switched on, never reach into the bean or powder containers or into the opening of the brewing unit.

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General safety notes

2.2 Risk of machine damage!

NOTE

Improper handling of the coffee machine can lead to damage or contamination.

Please adhere to the following points:

• For water with a carbonate hardness above 5 °dH, install a limescale filter, as the coffee machine can otherwise be damaged by limescale deposits.

• For insurance reasons, always ensure that at the end of the business day, the stop valve of the water supply (coffee machine with mains water supply) is closed and the main power switch is switched off or the power cable is unplugged.

• Applicable low voltage guidelines and/or country-specific or local safety regulations and laws must be observed.

• Do not operate the device if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry.

• To prevent water damage in case of hose breakage, Schaerer AG recommends routing the water supply connection through a water shut-off valve (at the installation site).

• After extended downtime (e.g. holiday), the coffee machine must be cleaned before it is put back into operation.

• Protect the coffee machine from weather elements (frost, moisture, etc.).

• Faults must only be remedied by a qualified service technician.

• Only use Schaerer AG original spare parts.

• Report any noticeable damage or leaks immediately to an authorised service partner and have any faulty parts replaced and/ or repaired.

• Never spray the device with water or clean it with a steam cleaner.

• Do not set up the device on surfaces on which a water jet might be used.

• When using caramelised coffee (flavoured coffee), clean the brewing unit twice daily.

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General safety notes

NOTE

Improper handling of the coffee machine can lead to damage or contamination.

Please adhere to the following points:

• Only fill the bean hopper with coffee beans, the powder container with automatic machine powder and the manual inlet with ground coffee (or cleaning tablets during cleaning).

• Never use freeze-dried coffee as it clogs the brewing unit.

• If the coffee machine and/or auxiliary equipment is transported at temperatures below 10°C, the coffee machine and/or auxiliary equipment must be stored at room temperature for three hours before connecting the coffee machine and/or auxiliary equipment to the power supply and switching them on. If these instructions are not followed, condensation may cause short circuits or damage electrical components.

• Always use the new hose set supplied with the machine (drinking water/waste water hose). Never use old hose sets.

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Product description

3 Product description

3.1 Intended use

The Schaerer Coffee Soul (SCSoul) is designed to dispense coffee beverages, hot water, milk beverages and powder-based beverages (toppings & chocolate) in different versions and combinations – in cups, mugs, glasses or small pots.

This device is intended for commercial use in hotels, restaurants and similar establishments. The device can be installed at self-service locations and operated without supervision. The device can be used in businesses, offices and other similar work environments, hotels, motels and bed and breakfast establishments and can be operated by nonexperts and customers.

Under continuous supervision, this device can be used by children aged 8 and up and by persons with limited physical, sensory or mental capabilities or a lack of experience and/or knowledge, provided they have been instructed about the safe use of the device and understand the potential hazards resulting from said use. Children must not play with the device. Children must also not be allowed to perform cleaning procedures or user service.

Use of this equipment is subject to the "General Terms and Conditions" of Schaerer AG and these operating instructions. In legal terms, any other use is not an intended use. The manufacturer accepts no liability for damage resulting from unintended use.

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NOTE

Risk of machine damage! Improper handling of the coffee machine can result in damage.

Under no circumstances may the Schaerer Coffee Soul (SCSoul) be used to heat or dispense any liquid other than the named or cooled milk (pasteurised, homogenised, UHT).

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3.2 Scope of delivery and accessories

Quantity Designation Article number

Documentation 1 Operating instructions ** 1* Supplementary instructions for cup warmer + Cup & Cool ** 1* Side cooling unit operating instructions ** Cleaning/Maintenance scope of delivery 1 Milkpure cleaning tablets, 100 pcs. 075099 1 Coffee pure cleaning tablets, 100 pcs. 065221 1 Brush 75-40 (brewing chamber) 067409 1 Cleaning container 1l, black 33.2593.6000 1 Cleaning container cover 1l, black 33.2593.7000 1 Cleaning brush 33.1521.9000 1 Cleaning brush (beverage outlet) 062951 Machine scope of delivery 1 Drip tray 079018 1 Drip grid 079256 1 Connector strip board cover 079032 1 Cooling unit connecting plate 079266 General scope of delivery 1 Measuring spoon 067111 1 Spiral hose 20 PVC, green 074043 1 Cup positioning aid 1 cup 079518 1 Cup positioning aid 1-2 cups 079519 1 Reinforced hose DN8X1500 ÜM3/8-ÜM3/4 90° 33.2292.1000 1 Hose clip 28 nylon, black 079530 1 CAN Mini-DIN 6-pole control cable 1m 079517 1* Mains cable CH 3x1mm2 10A 2-plug 063261* Milk systems scope of delivery* 1 Milk container + +BKE cover 10l 074327 1 Plug&Clean hose adapter 33.2427.5000 1 Milk container riser pipe 260 33.2496.6000 * Components for left milk connection system, UC or CM – Descaling accessories*** 1 Decalcification cartridge 079293

Product description

* * Depending on machine version. ** Language-specific article number. *** Not included in scope of delivery.

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Product description

3.3 Options and optional accessories

Example Option Description

Steam wand "Powersteam" (To the right of the bevera-

ge outlet)

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The external steam wand with "Powersteam" makes it possible to manually heat and foam milk separately just like a barista does.

The "Powersteam steam wand" option cannot be retrofitted.

External hot water (To the left of the beverage

outlet)

The external hot water dispensing provides an separate manual dispensing option to the left of the beverage outlet.

The "External hot water" option cannot be retrofitted.

Second grinder A second grinder to the right of the centre

standard grinder makes espresso or even decaffeinated coffee beans available.

The "Second grinder" option cannot be retrofitted.

Bean hopper variants (not yet available):Standard bean hopper 1200 g

Expanded bean hopper 2000 g Shortened bean hopper 1000 g

Powder system Choco or topping

A powder system to the left of the centre standard grinder fulfils the need for choco and/or topping powder.

The "Powder system" option cannot be retrofitted.

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Best Foam™ Milk system

The "Best Foam™" function makes it possible to automatically heat and foam milk in an integrated manner just like a barista does.

It is possible to dispense cold milk and cold milk foam.

The "Best Foam™" option cannot be retrofitted.

A cooling unit is mandatory with the "Best Foam™" function.

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Example Option Description

Product description

Side cooling unit The side cooling unit can be placed to the

right or left of the coffee machine. The coffee machine is delivered with a milk connection at the right by default.

The cooling unit features an 8 l or 2x 4 l milk container and its own removable drip tray with drip grid.

The side cooling unit with Centre Milk equipment can simultaneously supply 2 machines with milk.

Placing the unit on the left side of the machine requires conversion work. The description of how to perform this conversion work as well as the components required are delivered with the side cooling unit.

Under-counter cooling unit (UC)*

The under-counter cooling unit is placed under the machine.

The cooling unit features an 8 l or 2x 4 l milk container with Centre Milk equipment.

The under-counter cooling unit with Centre Milk equipment can simultaneously supply 2 machines with milk.

Using an under-counter cooling unit requires conversion work. The description of how to perform this conversion work as well as the components required are delivered with the side cooling unit.

UC grounds disposal The grounds container and the bottom of the

coffee machine have an opening that is continued through the counter. The coffee grounds are collected in a large container underneath the counter.

With an under-counter grounds disposal system, the capacity for ejected coffee cake increases.

The "UC ground disposal" option can be retrofitted.

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Product description

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Example Option Description

UC grounds disposal retrofitting parts

Machine bases Height 40 mm

The under-counter grounds disposal can be converted with the following retrofitting parts and without tools:

• 079617 Grounds container grounds disposal

• 079619 Device bottom grounds disposal insert

The collecting vessel under the counter is not included.

The machine bases increase the distance from the standing surface by 40 mm.

Brewing accelerator The brewing accelerator permits more effi-

cient beverage dispensing of large volumes of beverages (e.g. Americano) with improved beverage quality.

The "Brewing accelerator" option can be retrofitted.

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Example Option Description

Product description

Payment systems* (*) The Payment systems option is not yet

available. Commercially available payment systems

according to the MDB standard can be connected.

Possible interfaces:

•MDB-S

• DIVA2

• DIVA2 Max

Connection to dispensing equipment and cash register systems:

• Via E protocol

• Via CSI protocol Coin and token testers or coin changers can

be placed to the right or left of the machine. The "Payment systems" option can be retro-

fitted.

Waste water outlet hose holder

Optimises waste water drainage and prevents it from flowing back.

The holder is attached to the waste water outlet on the building side.

The end of the waste water hose can be fastened on the holder for optimal drainage.

3.4 Technical data

Nominal power* Schaerer Coffee Soul Steam boiler Hot water boiler

Operating temperature Steam boiler Hot water boiler

Minimum operating temperature (T min.) 10°C 10°C Maximum operating temperature (T max.) 192°C 192°C Operating temperature 140°C 95°C

External waste water / drinking water tank monitored

3000 W 3000 W

The coffee machine can be used as a mobile unit thanks to the optional device with the external waste water / drinking water tank.

Both tanks features level monitoring and can be retrofitted from software version v2.0.

Overpressure Steam boiler Hot water boiler

Working overpressure 2.5 bar 2.5 bar Permissible working overpressure (p max) 12 bar 12 bar

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Product description

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Overpressure Steam boiler Hot water boiler

Test overpressure 24 bar 24 bar

Capacities

Drinking water capacity Mains water supply Bean hopper capacity per ±1200 g Grounds container capacity 60 – 70 coffee cakes

External dimensions

Width without optional accessories 330 mm Width with cooling unit 723 mm Height including bean hopper and key 761 mm Depth 600 mm

Weight

Empty weight ±55 kg

Noise level

Continuous sound pressure level <70 dB (A)

We reserve the right to make technical changes.

* For special equipment, see serial plate. The values specified here apply to the standard equipment. ** The A-weighted noise level (slow) and Lpa (impulse) at the workplace of the operating personnel is below

70 dB (A) for every operating mode.

3.5 Serial plate

The serial plate is located on the front side of the machine behind the right-hand housing: ► Pull the grounds container a bit out of the machine for better accessibility. ► Unfold the right housing section next to the grounds container. ► In the event of a fault or warranty claim, give the information on the serial plate.

If the front serial plate is no longer legible, there is a second serial plate on the rear interior of the machine. It can only be accessed by the service technician.

3.6 Beverage types and output

Depending on the machine variant and options, the following beverages can be prepared:

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Beverages dispensed per hour, 230V AC single-phase

Espresso 50-60 ml ± 180 cups Coffee 120 ml ± 180 cups

Beverages Standard Option

Ristretto X

Espresso X

Coffee/café crème X

Small mug (250 ml) X

Pot (500 ml) X

Americano X

White americano X

Milk coffee/latte X

Cappuccino X

Latte macchiato X

Espresso macchiato X

Chociatto X

Product description

Hot chocolate X

Flat white X

Cold milk X

Hot milk X

Hot milk foam X

Cold milk foam X

BestfoamTM milk foam X

Hot water (integrated) X

External hot water X

Steam X

Powder-based beverages X

Instant beverages X

*Coffee liquor X

(*) Not yet available

See also "Operation" – "Beverage selection and dispensing" – "External hot water or steam".

3.7 Declaration of conformity

3.7.1 Manufacturer's address

Manufacturer Documentation specialist

Schaerer AG P.O.Box 336 Allmendweg 8 CH-4528 Zuchwil, Switzerland T +41 (0)32 681 62 00 F +41 (0)32 681 64 04 info@schaerer.com www.schaerer.com

Schaerer AG Hans-Ulrich Hostettler P.O. Box Allmendweg 8 CH-4528 Zuchwil, Switzerland

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Product description

3.7.2 Applied standards

The aforementioned manufacturer declares herewith that this machine complies with all relevant stipulations of the specified directives. In case of any modifications of the units that have not been approved by Schaerer, this declaration is rendered invalid. The following harmonised standards have been applied. A quality management system certified by Bureau DEKRA, in accordance with ISO 9001 and 14001, has been used to ensure the proper adherence to the requirements.

For CE conformity

Machinery Directive 2006/42/EC EMC Directive 20014/30/EU

• EN 60335-1

• EN 60335-2-75

• EN 62233

RoHS Directive 2011/65/EU

For compliance with European ordinances

• Ordinance (EU) no. 10/2011

• Ordinance (EC) no. 1935/2004

• Ordinance (EC) no. 2023/2006

• WEEE 2012/19/EC

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• EN 55014-1

• EN 55014-2

• EN 61000-3-2

• EN 61000-3-3

International (CB)

Safety

• IEC 60335

• IEC 60335-2-75

EMC

• CISPR 14-1

• CISPR 14-2

• IEC 61000-3-2

• IEC 61000-3-3

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4 Installation and commissioning

The machine must be installed in accordance with the applicable federal, state and local electrical and sanitary regulations. This includes an adequate non-return mechanism.

CAUTION

Packaging materials with sharp edges can cause injuries. Cutting straps can cause eye injuries.

Wear gloves and protective goggles while unpacking the machine.

CAUTION

Contamination in the milk pump can lead to health problems.

Cleaning must be done after installation, commissioning or recommissioning.

Run the display-guided cleaning programme before dispensing the first beverage.

Installation and commissioning

See "Cleaning" - "Daily machine cleaning" - "Display-guided cleaning programme"

4.1 Setting up the coffee machine

4.1.1 Location

NOTE

Risk of machine damage! The location where the coffee machine is set up must meet the conditions specified below. If they are not satisfied, the coffee machine may become damaged.

The following conditions absolutely must be met:

• The installation surface must be stable and level so that is does not become deformed under the weight of the coffee machine.

• Do not erect on hot surfaces or close to heat sources.

• Set up the coffee machine in such a way that it can be monitored by trained personnel at all times.

• The required supply terminals must be within 1 m of the machine location according to the on-site installation plans.

• Comply with all applicable local regulations for kitchen equipment.

Maintain the following clearances for maintenance work and operation:

• Allow enough space above the machine to refill coffee beans.

• Leave at least 5 cm clearance from the rear side of the machine to the wall (air circulation).

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Installation and commissioning

4.1.2 Ambient conditions

NOTE

Risk of machine damage! The location where the coffee machine is installed must satisfy the ambient conditions specified below. If they are not satisfied, the coffee machine may become damaged.

The following conditions absolutely must be met:

• Ambient temperature of 10 °C to 40 °C (50 °F to 104 °F)

• Relative humidity of max. 80% RH

• This coffee machine is designed for indoor use only. Do not use in the open and never expose to the weather (rain, snow, subzero temperatures).

If the coffee machine was exposed to subzero temperatures: ► Contact customer service before commissioning.

4.2 Power supply

4.2.1 Conditions

The equipment must be connected in accordance with the regulations of the country in which it is installed. The voltage specified on the serial plate must match the mains voltage at the installation location.

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DANGER

Risk of electrocution! An imminently dangerous situation that may result in death or serious injury from electric shock.

Please adhere to the following points:

• The phase must be fused at the ampere value specified on the serial plate.

• It must be possible to disconnect the device from the mains power supply at all poles.

• The electrical system on the installation site must conform to IEC 364 (DIN VDE 0100). To increase safety, the device should be connected to a ground fault circuit interrupter with 30 mA nominal error current (EN 61008). (Type B residual current circuit breakers ensure response even in the event of smooth DC residual currents. This results in a high level of safety.)

• Never operate a device with a damaged power cable. Have a defective power cable or plug replaced immediately by a qualified service technician.

• Schaerer AG does not recommend using an extension cord. If an extension cord is used despite this (minimum cross-section: 1.5 mm²), please comply with the manufacturer’s specifications for the cable (operating instructions) and with applicable local regulations.

• Route the power cable in such a way that it does not pose a tripping hazard. Do not pull the cable over corners or sharp edges, pinch it between objects or allow it to hang loosely in open spaces. Do not position the cable over hot objects, and protect the cable from exposure to oil and aggressive cleaning products.

• Never lift or pull the device by the power cable. Never pull the plug out of the socket by its cable. Never touch the power cable or plug with wet hands. Never insert a wet plug into a power socket.

4.2.2 Power cable

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DANGER

User at risk! Use of a faulty power cable or one that is not the original cable results in the risk of electric shock and fire. Use the original power cable.

The measures described for preventing this danger must be adhered to:

• The original power cable for your country can be obtained from your service partner.

• Power cables that are plugged in on both sides can be replaced by the customer.

• Permanently connected power cables must be replaced by a service technician.

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4.2.3 Connection values

Mains Connection values* Coverage

1L, N, PE 220 – 240 V CA 50/60 Hz 3000-3600 W 16 A 3 x 1.5 mm² 1L, N, PE 220 – 240 V CA 50/60 Hz 6000-7000 W 30 A 3 x 4 mm² 2L, PE 200 – 220 V CA 50/60 Hz 2600-3200 W 15 A 3 x 1.5 mm² 2L, PE 200 – 220 V CA 50/60 Hz 4700-5800 W 25 A 3 x 2.5 mm² 3L, PE 200 – 220 V CA 50/60 Hz 4700-5800 W 3x 20 A 4 x 2.5 mm² 3L, N, PE 380 – 415 V CA 50/60 Hz 5700-6400 W 3x 16 A 5 x 1.5 mm²

* Depending on machine version.

4.3 Water connection/drain

4.3.1 Conditions

NOTE

(in building)

Installation and commissioning

Connecting cable Wire cross-section

(10 AWG)

The machine can suffer damage due to bad material and wrong water values. The measures described for preventing this danger must be adhered to.

It is imperative that the following points are complied with:

• The water must be free of contaminants and the chlorine content must not exceed 50 mg per litre.

• Do not connect the machine to pure reverse osmosis water or other aggressive types of water.

• The carbonate hardness must not exceed 5 – 6 °dH (German carbonate hardness) or

8.9 – 10.7 °fH (French carbonate hardness), and the total hardness must always be higher than the carbonate hardness.

• The minimum carbonate hardness is 5 °dKHor 8.9 °fKH. The pH value must be between 6.5 – 7.

• Always use the new hose set (fresh water/waste water hose) supplied with the machine.

The machine must be connected to the water supply in accordance with applicable requirements and the regulations of the respective country. If the machine is connected to a newly installed water pipe, the pipe and intake hose must be rinsed thoroughly to ensure that no dirt gets into the machine.

The coffee machine must be connected to an installed drinking water line with a shut-off valve. Installation takes place via the installed pressure hose and the G 3/8" screw connection onto the pressure reducing valve that is mounted on the water tap (set to 0.3 MPa (3 bar)).

The machine requires an waste water outlet. The supplied temperature-stable waste water hose is connected to a siphon on the building side. The waste water hose should create a downward slope to the connection to prevent a siphon effect.

Machines with external drinking or waste water tank are directly connected. Corresponding level monitoring is available.

The "Water quality" supplementary instructions include information on recording the water values and using filter equipment. The supplementary instructions can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaerer.com/member).

4.3.2 Connection values

Water pressure

Recommended: 0.1 – 0.6 MPa (1 – 6 bar) Maximum: 1.0 MPa (10 bar)

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Installation and commissioning

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Water inlet temperature

4.4 Installation

4.4.1 Unpacking the machine

Read the "Setting up the coffee machine" and "Power supply" chapters carefully before installing.

► Unpack the machine. ► Check the remaining package contents for accessories. ► Remove the accessories supplied in the grounds container and water tank. ► Keep the original packaging in case the equipment needs to be returned.

4.4.2 Power supply connection

SCSoul up to 16 A (2600 W – 3600 W)

For better access, position the back of the machine about 5 cm over the support plate.

► Remove rear sheet (without tools). ► Insert the power cable plug into the lower back of the machine. ► Insert the power plug into the building power socket.

Machine interfaces [A]:

Minimum: 10°C Maximum: 30°C

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Option: From 16 A (4700 W – 6400 W)

For better access, position the back of the machine about 5 cm over the support plate.

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The machine is equipped with a permanent cable connection at the factory. On the building side, the machine is connected to the power socket by means of a country-specific plug or an upstream main switch if it is a fixed connection.

► Remove rear sheet (without tools). ► Insert the power plug into the building power socket or switch on the upstream main switch.

Machine interfaces [A].

Installation and commissioning

When the machine is switched on for the first time, display-guided adjustment of the machine configuration follows automatically.

Side cooling unit

For better access, position the back of the machine about 5 cm over the support plate.

► Remove rear sheet (without tools). ► Connect to the mains with an apparatus cable (plug/coupling). ► Establish connection [A] from the machine to the side cooling unit with the CAN Mini-DIN 6-pole control cable

1m.

A detailed description of the side cooling unit can be found in the supplied installation, operating and maintenance handbook of the side cooling unit.

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Installation and commissioning

Option: Under-machine cooling unit

The following connections are required:

• Mains connection

• Control cable connection

► Connect to the mains with an apparatus cable (plug/coupling).

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The connection, the cooling unit control cable to the machine, must be attached by the service technician.

4.4.3 Automatic commissioning program

The commissioning program automatically starts the first time the machine is switched on. It explains all aspects of installation.

See also "Operation" - "Switching on" for a description on how to switch on the coffee machine.

4.5 Disassembly and disposal

The coffee machine must be disposed of correctly in conformity with local and legal regulations.

► Contact your service partner.

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5 Operation

Operation

CAUTION

Hot fluid! All beverages dispensed from the machine are hot.

Never reach beneath the beverage outlet or into the machine when beverages are being dispensed.

CAUTION

Hot steam! There is a danger of scalding in the dispensing area of the steam wand.

Never reach under the steam wand when dispensing steam.

CAUTION

Hot surface! A dangerous situation that may result in burn injuries. This danger arises at the dispensing points and cup warmer locations (option).

Always hold the beverage outlet or steam wand on the provided operating elements.

NOTE

Risk of machine damage! Incorrect use may damage the touch screen.

Never use force, strong pressure or sharp objects when pressing on the display.

5.1 User panel

5.1.1 Opening the user panel

Operating elements behind the user panel can be accessed by moving the user panel upwards. ► Open closing device [A] for unlocking mechanism [B] with the key. ► Press unlocking mechanism [B] to the left and push it forwards.

 The user panel is unlocked.

► Slide the user panel upwards until it snaps into place on its own.

 The other operating elements are now accessible.

5.1.2 Closing the user panel

The operating mode requires that the user panel is closed.

► Lift the user panel until you can hear and feel that the locking mechanism is released.

 The user panel is unlocked.

► Press the user panel downwards until it snaps into place.

 The user panel is closed.

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Operation

► If necessary, lock the closing device with the key.

See also "Operation" - "Open user panel".

5.2 Machine operating elements

5.2.1 Exterior machine operating elements

• [A] Touch screen (user interface)

• [B] Closing device for unlocking mechanism (user panel)

• [C] Manual beverage outlet (slides upwards/downwards)

• [D] Grounds container

• [E] Fixed drip tray with drip grid

• [F] Removable drip tray with drip grid for cooling unit

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Bean hopper with integrated manual inlet

The centre bean hopper with integrated manual inlet comes as standard. The opening for the cleaning tablet inlet is integrated in the manual inlet.

• [A] Centre bean hopper (1200 g)

• [B] Bean hopper cover locking mechanism

• [C] Cleaning tablet inlet

• [D] Manual inlet for ground coffee

Operation

Option: Additional bean hopper and/or powder container

The machine can optionally be equipped with an additional bean hopper on the right and/or a powder container on the left:

• [A] Additional bean hopper on the right, e.g. for espresso (1200 g)

• [B] Powder container (choco or topping) (2000 g / 2750 ml)

• [C] Cover locking mechanism for bean hopper and powder container

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Operation

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Option: Hot water and steam dispensing

The additional external operating elements for hot water and/or steam dispensing are optional:

• [A] Hot water button (preconfigured dispensing in ml)

• [B] Hot water dispensing

• [A] Steam button (preconfigured dispensing in sec)

• [D] Steam wand (Powersteam standard)

5.2.2 Interior machine operating elements

The following operating elements listed are available behind the user panel.

Standard operating elements and components:

• [A] Handle for bean hopper and powder container central locking mechanism

• [B] Machine power button (switching of by pressing and holding for 4 sec)

• [C] USB connection

• [D] Grinding level grinder setting (standard centre grinder)

• [E] Grinding level grinder setting (optional right grinder)

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See also "Operation" - "User panel" – "Open user panel".

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Unlocking bean hoppers

The bean hoppers or powder container can be removed from the machine. The central locking mechanism unlocks the bean hoppers and powder container.

► Open the user panel. ► Swivel the green central locking mechanism handle [1] from the machine forwards. ► Fold the central locking mechanism downwards [2] into the machine.

Operation

NOTE

Adjusting the grinding level changes the taste and aroma of all coffee beverages.

The grinding level can only be adjusted by a caretaker or service technician.

Adjusting the grinding level requires that the grinders be calibrated.

 The bean hoppers and powder containers are now unlocked, position [3].

See also "Operation" - "User panel" – "Open user panel".

Side or under-machine cooling unit

The machine is equipped with the Best Foam™ milk system and can be operated with a side or under-machine cooling unit:

• [A] Cooling unit on/off toggle switch

• [B] Cooling unit operating elements

See "Operation" - "Switching on"

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Operation

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Option: Mixing cup for powder or topping system

The machine can optionally be equipped with a choco or topping powder system.

The mixing cup is removed from the machine during the cleaning programme:

► Pull the mixing cup straight out of the machine using the handle.

When installing the mixing cup, make sure that the [A] ventilation, [B] water supply, [C] mixing bowl and [D] choco/ topping lines are correctly connected and correctly pressed in up to the stop.

See "Cleaning" - "Daily machine cleaning".

Option: Under-counter cooling unit

The machine is equipped with the Best Foam™ milk system and can be operated with an under-counter cooling unit:

• [A] Cooling unit on/off toggle switch (behind front door)

• [B] Cooling unit thermostat (rear side)

5.3 Check before switching on

► Before switching on the coffee machine, check whether the following conditions are fulfilled.

Conditions for switching on the coffee machine:

• The stop valve of the water supply (in machines with a mains water supply) is open/the external drinking water tank (option) is filled with fresh water.

• The waste water outlet (standard) has been correctly laid/the waste water tank (option) is connected.

• The bean hopper(s) is/are filled.

• The grounds container is empty and inserted correctly.

• The coffee machine is connected to the mains power supply.

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5.4 Switching on

5.4.1 Coffee machine

► Check the machine mains connection. ► Unlock the user panel and slide it upwards until it snaps into place. ► Briefly press power button [A].

 The machine starts up.  The main screen appears, and the machine begins to heat up.  The machine is ready for use as soon as the required temperature is reached.

Operation

► Close the user panel.

See also "Operation" - "User panel" – "Open or close user panel".

When the machine is switched on for the first time, display-guided adjustment of the machine configuration and hardware calibration follows automatically.

5.4.2 Optional accessories

Option: Side cooling unit

NOTE

The machine milk hoses are taken out of the squeeze valve for transport.

When connecting the milk hoses, ensure that all connections have been correctly established and routed.

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Operation

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► Open doors. ► Switch toggle switch [A] to position [I]. ► Press and hold button [B] for ±3 sec.

 The device is switched on.

Temperature setting: ► Press and hold button [C] until the current temperature flashes. ► Increase the set temperature using the [B] button or reduce using the setting button [D]. ► Button [C] saves the setting. ► Close the door.

A detailed description of the side cooling unit can be found in the supplied installation, operating and maintenance handbook of the side cooling unit.

See also "Operation" - "Filling and connecting" - "Milk".

Option: Under-machine cooling unit

The following connections are required:

• Mains connection

• Control cable connection

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► Connect to the mains with an apparatus cable (plug/coupling).

The connection, the cooling unit control cable to the machine, must be attached by the service technician.

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5.5 Main window touch screen

5.5.1 Overview of user interfaces

Direct beverage selection from tab

Beverage selection with groups

Operation

A maximum of 4 tabs can be configured with 8 beverages each.

Beverage selection from group

max. 4 groups can be configured.

Each group contains a selection of max. 8 beverages.

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Operation

Service menu and functions

The service technician can limit access to the service menu with a PIN. This configured PIN number corresponds to the PIN of the machine operator.

5.5.2 Touch screen operating field overview

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Information and functions:

• Pending action requests

• Error messages

• Direct selection functions

• Logging in with profile

• System information

See also "Operation" - "Main window touch screen" - "Service menu overview".

Symbol Description

Tabs Configured beverages can be provided in 4 menu cards.

The provided menu cards can be displayed in the user interface with max. 4 tabs with max. 8 beverages each.

The menu cards and tabs can be named and assigned as desired by a service technician.

Groups Configured beverages can be provided in 4 menu cards.

The configured menu cards can also be displayed in the user interface with max. 4 groups with max. 8 beverages each.

The group display can be activated in the "Configuration - "Operating mode" - "Display beverage selection page" menu.

The menu cards and tabs can be named and assigned as desired by a service technician.

Beverage field The desired beverage can be stored with each beverage field and programmed accor-

dingly. The respective beverage is dispensed by pressing a beverage field.

The beverage fields can be named and assigned as desired by a service technician.

Stop The [Stop] field is displayed while a beverage is being dispensed. The beverage currently

being dispensed and any other previously selected beverages can be cancelled using this field.

Back/Continue The [>] / [<] field continues to the next page, or back to the previous page.

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Symbol Description

Service menu Entrance to the Service menu.

Quickinfo "Quickinfo" provides information on the following temperatures:

Operation

► Press the [Service menu] field.

 The window for the "Service menu" opens.

Additional information with colour coding:

• The orange colour marking in the upper right section of the field provides information on a pending machine message.

• The red colour marking in the upper right section of the field provides information on a pending error message which requires action.

See "Operation" - "Touch main window" - "Service menu" for further information.

• C > Hot water

• S > Steam boiler

• M > Available memory in [%]

See also "Operation" – "Service menu functional scope" – "Quickinfo on/off direct selection“.

Pre-selection Double beverage

Pre-selection Without caffeine

Pre-selection Barista

Activates double beverage dispensing. ► Activate [Double beverage dispensing] field.

 All beverages which are configured for double beverage dispensing are actively

displayed for selection in the user interface.

To be able to dispense decaffeinated beverages, two grinders are needed, one of which is filled with decaffeinated beans.

Option 1: With centre grinder

► Select the [Without caffeine] field.

 All beverages which are configured with decaffeinated coffee beans are available

for selection.

Option 2: With ground coffee and manual inlet

Decaffeinated coffee beverages can also be configured in "Manual inlet for ground coffee". ► Select the [Without caffeine] field.

 All beverages which are configured as a source with "DECAF" are available for se-

lection.

 When dispensing, instructions for filling the decaffeinated ground coffee are given.

The [Without caffeine] and [DECAF] functions can only be programmed by a service technician.

The Barista field can be used to adjust the strength of the dispensed beverage for one brewing. After beverage dispensing, the Barista field returns to the standard setting of "medium".

The Barista field can be selected for every coffee beverage.

Warm-up rinsing The [Warm-up rinsing] field can be used to trigger rinsing manually in order to heat the sy-

stem up after a lengthy break in dispensing. This ensures the coffee is at the ideal temperature.

The [Warm-up rinsing] field can be programmed by the service technician only.

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Operation

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Symbol Description

Fault message Fault messages are displayed in the user interface on the lower edge. If a fault message

is active, intervention by a user or service technician is needed. ► Select the [Fault message] field.

 The Service menu appears.

► Select the pending fault message with the [>] field in the service menu.

 The "Fault message" window with additional information appears.

Open fault message

The [>] field opens the window for a pending action or fault message.

or action.

Fault message window

The "Fault message" window contains additional information on the pending fault message.

The window appears after the [>] field is selected while a fault is pending.

Confirmation The [Confirmation] field starts pending actions or confirms displayed action requests.

Starting dispensing The [Start dispensing] field is displayed during beverage selection.

► Select the [Start dispensing] field.

 The beverage is dispensed.

Cancel The [Cancel] field is only displayed while a beverage is being dispensed. The beverage

currently being dispensed and any other previously selected beverages can be cancelled using this button.

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Positioning During beverage dispensing, the instruction for positioning the mug/cup appears.

The instruction appears if the parameter is activated in the "Configuration - Operating mode" menu.

Progress During beverage dispensing, information on the dispensing progress appears.

The information appears if the parameter is activated in the "Configuration - Operating mode" menu.

Beverage complete If dispensing is complete, the display indicates this with [Beverage complete].

The information appears if the parameter is activated in the "Configuration - Operating mode" menu.

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Symbol Description

Continue This field takes the user through the display-guided cleaning or descaling process step-

by-step.

Cancel This field makes it possible to cancel during a beverage order, cleaning or descaling.

After cleaning is stopped, the machine is not ready for use. Cleaning is still pending and absolutely necessary.

► Start the cleaning process to make the machine again ready for use.

5.5.3 [Log-in / Log-out] profile

Access rights to functions and parameters are adjusted accordingly to every profile.

See "Programming" - e.g. "Caretaker profile" for a detailed overview and description of the profiles.

Profile log-in

All log-in functions can be found in the service menu. The service menu can be protected with a PIN.

Operation

Option 1: Access to unprotected service menu without PIN entry

► Press the [Service menu] field at the bottom left of the user interface.

 The service menu opens with the last activated user profile, or without an active profile

(not logged in).

Option 2: Access to protected service menu with PIN entry

 The service menu is protected by the machine operator PIN.

► Press the [Service menu] field at the bottom left of the user interface.

 The number block for PIN entry appears.

► Enter the PIN from the "Machine operator" profile.

 The service menu opens with the last activated user profile, or without an active profile

(not logged in).

If the service menu is closed, the profile currently logged in remains unchanged. The registered profile is logged out (log-out) after the [Log-out] field is actuated or after a restart.

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Operation

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► Select the [Log-in] field at the top of the service menu.

 The window with the profile configured by the service technician opens.  Profiles protected with a PIN are marked with a lock symbol.

The following profiles can be provided by the service technician:

• Caretaker

• Bookkeeper

• Bookkeeper reduced

• Restaurant manager

• Quality manager

• Machine operator

Option 1: Activating unprotected profile

► Select desired unprotected profile [A], e.g. [Caretaker].

 The service menu is displayed with the "Caretaker" profile.

Option 2: Activating protected profile

► Activate protected profile, e.g. [Operator] [B].

 The keypad for PIN entry opens.

► Enter the configured PIN and confirm using the [OK] [C] field.

 The service menu with the selected profile appears.

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The service technician can activate profiles. Every profile has specific authorisations. Logging in with a profile can be protected with a PIN. The service technician can configure a PIN and assign it to the profile.

See "Programming" – "Configuration" – "Profiles".

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Profile log-out

► Select the [Log-out] field at the top of the service menu.

 The currently logged-in profile is logged out.  Any authorisations become invalid.  "Not logged in" appears in the service menu.

5.5.4 Service menu overview

Operating field for the service menu

Operation

The operating field for the service menu in the user interface provides information about pending information or error messages.

Colour coding in the [Service menu] operating field:

• [No colour] [A] There are no pending messages in the service menu.

• [Orange] [B] Informs about pending information in the service menu.

• [Red] [C] Provides information on pending error messages or action requests in the service menu.

Functions in the service menu

► Press the [Service menu] field at the bottom left of the user interface.

 The service menu appears.

Pending messages:

• [A] Cleaning status or cleaning start field

• [B] Error messages

• [C] Pending action requests

[D] Direct selection operating fields:

• [Switch Quickinfo on/off]

•[Settings]

• [Start cleaning]

• [Switch off]

• [Touch screen cleaning [30 sec]

General functions:

• [E] [Back] Takes you back to the user interface.

• [F] [Info] System information including QR code (Quick Response Code).

• [G] [Settings] Leads to the machine configuration main menus.

• [H] [Log-in / Log-out] Profile selection and profile log-in/log-out.

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Operation

5.5.5 Service menu functional scope

Cleaning

Maintenance

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PIN-protected function (caretaker, operator, service technician). ► Select the [Cleaning] field.

 The display-guided cleaning process starts.  Cancelling is possible with the [X] field.  The last executed cleaning process is displayed.

In general, a [green smiley] indicates that cleaning has been completed.

A [red smiley] indicates that cleaning is pending.

PIN-protected function (caretaker, operator, service technician). ► Execute the displayed maintenance. ► Select the [Maintenance] field. ► Acknowledge the maintenance.

 The acknowledged maintenance process is indicated with the

date and a [green smiley].

In general, a [red smiley] indicates that maintenance is pending.

A [green smiley] indicates that maintenance has been executed.

Error message or action requests

Back to the user interface

System information

► Select the pending message with the [>] field.

 The pending instruction is displayed in a separate window.  The pending error message is displayed and described in a

separate window.

► Rectify the pending message or execute the action request.

 The error message or the action request is automatically delet-

ed from the list.

The [Back] field takes you back to the user interface. ► Select the [Back] field.

 The user interface appears.  The registered profile is logged out.

► Select the [Info] field.

 The system information is displayed in a separate window.

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 A QR code with system information is also displayed.

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Settings

Log-in/Log-out

[Start rinsing] direct selection

Operation

PIN-protected function. ► Select the [Settings] field.

 The main menus are displayed.  These make the parameter settings available.

The access authorization for parameter settings depends on the registered profile.

See also "Programming" for a detailed description.

Logging in and selecting a profile. ► Select the [Log-in/Log-out] field.

 The window for selecting a profile appears.

See "Operation" – "Touch main window" – "Log-in and log-out" for a detailed description.

► Select the [Start rinsing] field.

 Hot rinsing starts.  Cancelling is not possible.

See "Cleaning" – "Rinsing intervals".

[Touch screen cleaning] direct selection

[Milk system on/off] direct selection

[Quickinfo on/off] direct selection

► Select the [Touch screen cleaning [30 sec]] field.

 The display is insensitive for a period of 30 sec and can be

cleaned.

► Select the [Switch milk system on/off] field.

 The milk system is switched on or off according to the current

status.

► Select the [Switch Quickinfo on/off] field.

 The Quickinfo window appears at the top left of the user inter-

face.

 The Quickinfo window provides information on the two boiler

temperatures, hot water (C) and steam (S).

 (M:xx%) Provides information on the memory used.

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Operation

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The "Quickinfo" window in the service menu contains an additional text window [A].

The text window contains certain status messages such as connection monitoring if telemetry is active.

[Switch off] direct selection

► Select the [Switch off] [F] field.

 The machine is shut down.  The machine is switched off but not de-energised.  The display does not show anything and is inactive.

5.6 Filling and connecting

When refilling, take special care that the filling level is selected so that the maximum content does not touch the container cover.

5.6.1 Coffee beans

WARNING

Danger of injury from the rotating grinding discs in the grinder.

Never reach into the bean hopper while the coffee machine is switched on.

NOTE

Filling the hopper with foreign objects can lead to clogging or destruction of the grinder.

Never fill the bean hopper with anything other than coffee beans.

Filling the bean hopper

If necessary, clean coffee residues off the container and cover before filling the bean hopper.

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See also "Operation" -- "Operating elements on the machine" - "Interior machine operating elements" to unlock the bean hoppers

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► Remove the cover from the bean hopper. ► Fill the bean hopper. Observe the maximum fill volume. ► Put the cover back on the bean hopper and lock.

 The bean hopper(s) is/are filled and locked.  Coffee beans do not touch the cover.

5.6.2 Water

Fixed water connection

Operation

NOTE

The machine can suffer damage if the water pump runs dry.

Before switching on the machine, make sure that the stop valve of the water supply is open.

► Open the stop valve on the stop valve of the water supply.

For reasons relating to insurance law, it is advisable that the stop valve of the water supply be closed at the end of the day.

Option: External drinking water tank

► Rinse out the external drinking water tank thoroughly with fresh water every day. ► Clean the cover of the drinking water tank with fresh water. ► Fill the drinking water tank with fresh drinking water before using it. ► Reinsert the drinking water tank.

Ensure that the filled drinking water does not touch the closed drinking water tank cover.

5.6.3 Coffee machine powder (Option)

WARNING

Danger of injury on the rotating dosing screws!

Never reach into the powder container while the device is switched on.

NOTE

Danger of blockage due to filling with impermissible powder!

Never fill anything other than powder for automatic operation into the powder container.

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Operation

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Ensure that the filled choco or topping powder does not touch the closed powder container cover.

Filling the powder container

► Remove the cover from the powder container. ► Carefully refill the powder container. ► Reattach the powder container cover.

 The powder does not touch the cover.

See also "Operation" -- "Operating elements on the machine" - "Interior machine operating elements" to unlock the powder container.

5.6.4 Best Foam™ milk system

Side or under-machine cooling unit

► Open the side cooling unit door. ► Remove the milk hose adapter [A] from the milk container cover. ► Pull out the milk container [B] and lift the cover. ► Rinse out the milk container, suction pipe and cover with fresh water. ► Pour in milk, observing the max. fill level of 8 l [C ].

 The milk does not touch the cover. ► Close the milk container with the cover and slide it back into the side cooling unit. ► Attach the milk hose adapter to the milk container cover. ► Close the cooling unit door.

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Check the cooling temperature of 3 – 5 °C regularly.

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See "Operation" - "Switching on" - "Side or under-machine cooling unit".

5.7 Dispensing beverages

CAUTION

Contamination in the milk pump can lead to health problems.

Cleaning must be done after installation, commissioning or recommissioning.

Run the display-guided cleaning programme before dispensing the first beverage.

See "Cleaning" - "Daily machine cleaning" - "Display-guided cleaning programme"

5.7.1 Positioning beverage outlet

The beverage outlet can be manually adjusted to the required cup size.

CAUTION

Operation

Danger of scalding during beverage dispensing!

Manually position the beverage outlet to the required cup size.

Do not reach under a beverage outlet while a beverage is being dispensed!

Beverage outlet in low position [A] [65 mm] e.g. for espresso

► Lead the beverage outlet to the cup using the handle [B].

Beverage outlet in high position [A] [185 mm] e.g. for latte macchiato

► Slide the beverage outlet all the way up using the handle [B]. ► Lead the beverage outlet to the cup or glass using the handle [B].

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Operation

5.7.2 Cup positioning aid

Positioning aid in cup platform

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The following cup positioning aids can be used in the cup platform:

• Single positioning aid for dispensing single beverages

• Double positioning aid for dispensing double beverages

The positioning aid can be clicked into the cup platform. ► Click positioning aid into the cup platform.

 The (centre) positioning aid for individual beverages is aligned to

the centre of the beverage outlet.

 The (centre) positioning aid for individual beverages is aligned to

the rear of the machine.

 The recess in the positioning aid for external hot water dispensing

is located on the left.

Individual beverages

Double beverage

► Position a cup or glass at position

[1].

► Position cups or glasses at posi-

tions [2] and [3].

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Separate hot water dispensing (option)

Steam dispensing (option)

Operation

► Position a cup or glass for sepa-

rate hot water dispensing at position [4].

► Position a small mug under the

steam wand at position [5].

See also "Product description" – "Scope of delivery" under "General accessories" – "Cup positioning aid".

5.7.3 Beverage selection and dispensing

The type of beverage dispensing can be configured by the service technician. Beverages are selected either directly from a tab or directly via beverage groups.

Example of selection steps with help:

• Tab or beverage group selection

• Select beverage option

• Select beverage type

• Select dispensing option

• Start dispensing instruction

• Place cup or glass instruction

Example of selection steps without help:

• Tab or beverage group selection

• Select beverage type

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Operation

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Beverage selection from tab

► Select the desired tab in the user interface.

 Tab A, B, C or D is shown with max. 8 beverages, see figure below.

Beverage selection from group

► Select the desired group in the "Group selection" user interface [1].

 Group A, B, C or D contains max. 8 beverages, see figure below [2]. ► This field [E] takes you back to the "Group selection" user interface.

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Selecting beverage type

► Select the beverage field from the max. 8 beverages.

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Beverage options

Selecting dispensing option

Starting dispensing

Operation

► Select beverage option [E], [F] or [G].

Beverage options if configured:

• [E] Dispensing as double beverage

• [F] Dispensing with decaffeinated coffee

• [G] (Barista) strength of the coffee

The three available coffee strengths are [1-light -15 %], [2-normal] and [3-strong +15%].

Dispensing option if configured:

• [H] ±1 – 9 (number of beverages dispensed)

• [J] Small, medium or large

► Select [Produce now] field.

 Instruction for cup/glass positioning appears.

► Position cup(s) or glass(es) on the cup platform as specified.

► Select [Produce now] field again.

 Beverage dispensing starts.  A process display appears (if configured).  The end of beverage dispensing is displayed (if configured).

See "Operation" - "Dispensing beverage" - "Cup positioning aid".

A maximum of 4 tabs or beverage groups can be configured. A maximum of 8 beverages are available per tab or beverage group.

5.7.4 Coffee beverages with manual inlet

The manual inlet makes it possible to prepare beverages with ground coffee.

The configuration for coffee beverages with ground coffee is available in the beverage settings. Configuration can be done by the service technician.

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Operation

5.7.5 External hot water or steam

The external buttons for hot water or steam dispensing are optional.

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► Select the tab or beverage group from the user in-

terface. ► If available, select a beverage option, e.g. [2x] ► Select a beverage type, e.g. espresso or coffee. ► If available, select a dispensing option, e.g. small,

medium or large. ► Start dispensing.

 An instruction to add ground coffee appears. ► Open the cover [A] of the manual inlet. ► Use the measuring spoon [B] (see scope of deliv-

ery) to pour 1 portion of ground coffee into the

opening of the manual inlet. ► Confirm addition of ground coffee in the user inter-

face using the [C] field.

 Beverage dispensing starts.

The external beverage buttons are configured on the first menu card. Configuration can be done by the service technician.

Configuration specifications:

• Beverage size (small, medium or large)

• Hot water/Cold water quantity in [ ml]

• Steam duration in [ sec]

Hot water dispensing

► Place a cup or glass under the hot water outlet. ► Press left external button [A].

 Hot water dispensing is carried out according to the beverage config-

uration.

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See also "Operation" - "Dispensing beverage" - "Cup positioning aid".

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Steam dispensing

► Place a small mug under the steam wand. ► Press right external button [A].

See also "Operation" - "Dispensing beverage" - "Cup positioning aid".

5.8 Dispensing options

5.8.1 Stopping continuous dispensing

Operation

 Steam dispensing is done according to the steam duration configura-

tion.

The selection and dispensing of beverages and hot water can be interrupted and stopped at any time.

During beverage selection

► Press the [X] field.

 The current selection is cancelled.

During beverage dispensing

► Select the [Cancel] field.

 Dispensing of a beverage is stopped.

5.8.2 Beverage preselection

Beverage preselection is not available if the "Position cup", "Show process", "Show beverage field" and "Beverage complete" parameters are active.

While a beverage is being dispensed, it is possible to select further beverages, which will be dispensed afterwards.

Up to 4 different beverages can be preselected. Every selected beverage can be dispensed up to 9 times.

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Operation

5.8.3 [Warm rinsing] field

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► Select beverage field [A] several times or other

different beverages.  Beverage dispensing begins or the selection

of additional beverage options opens.

► If necessary, cancel the beverage preselection

using field [B].  Complete started beverage dispensing.

► Overview of the preselected beverages, open

using field [C].  All preselected beverages (max. 4) are list-

ed.

► Adjust the number of beverages dispensed us-

ing field [D] with function ±.  The number of beverages dispensed can be

raised or lowered.

 Up to max. 9 beverages can be set.  Beverages are dispensed in the order en-

tered.

► Press the [Warm rinsing] field.

 The system is rinsed with hot water and prewarmed. ► Place a cup under the beverage outlet after rinsing. ► Select the desired beverage field.

 The progress of the beverage dispensing is shown in [%] on the user interface. ► Remove the cup after the beverage has been dispensed.

The [Warm rinsing] field can be used to manually trigger rinsing in order to heat up the system after a lengthy break in dispensing.

A warm rinsing process cannot be cancelled. A warm rinsing process takes ±40 sec. The progress is shown on the user interface.

5.9 Beverage dispensing with payment system (Option)

5.9.1 Payment for beverages (Option)

Means of payment

The following systems are available for payment:

• Coin tester (payment by inserting coins or tokens)

• Card reader (payment with credit card or badge system)

• Contact-free (payment with credit card, smartphone app or badge system)

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A payment system with coin changer makes it possible to dispense change. Before payment, the coffee machine makes an announcement when there is no change available and payment should be made with correct change.

The time span reserved for payment can be configured by the service technician. If no payment is made for the ordered beverage during this time span, the order is cancelled. The user interface returns to the beverage selection.

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Beverage selection with price information

The basic beverage price is displayed in the beverage field [A]. The beverage price is immediately updated during a beverage selection if beverage options are added [B].

A beverage selection can be cancelled at any time before payment with the [X] field. If the beverage has been paid for, cancelling the order is no longer possible.

Price/Credit information during beverage selection:

• [A] On the user interface for beverage selection

• [B] During the selection of beverage options

• [C] During payment instructions

• [D] Cancelling beverage selection

Operation

Beverage order with payment

► Select the desired beverage from the user interface. ► If needed, select the beverage options for the beverage. ► Select the [Pay my beverage] field.

 [A] The window for payment of the beverage order is displayed.

 [B] The amount to be paid and the available credit is displayed.

 [C] The possible means for payment are displayed.

 [D] "No change" announcement is displayed.

► Make payment with available means of payment. ► Select the [Make my beverage] field.

 The beverage is made and dispensed.

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Operation

5.9.2 Credit display (Option)

The credit is displayed at the bottom of the user interface as follows:

• [A] When inserting a coin/token into the coin tester, the current amount inserted is displayed.

• [B] With a bill reader, this happens after a bill is inserted.

• [C] When using a "badge system" with integrated credit, the available amount is detected and displayed after reading in.

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5.9.3 Cancelling beverage selection (Option)

If the beverage has already been paid for, there is no way to cancel beverage dispensing.

Any beverage order can be cancelled with the [X] field before payment is made.

5.10 Emptying

5.10.1 Grounds container

NOTE

High temperatures may lead to damage.

Never clean the grounds container in the dishwasher.

Standard grounds container

► Pull the grounds container out of the machine towards the front.

 The "Empty grounds container" message appears on the display. ► Empty and clean the grounds container. ► Dry the grounds container and reinstall it, pushing it in until it snaps into place.

 The machine is ready for use.

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The grounds container contains about 60 – 70 coffee cakes. After this number has been reached, the instruction for emptying the grounds container appears in the user interface.

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Option: Under-counter grounds container

Operation

NOTE

The optional equipment for the under-counter grounds container is not monitored. There is a risk of overfilling. During emptying, beverage selection is possible even without the under-counter grounds container.

Check the grounds container more frequently depending on machine usage.

Make sure that no beverages are dispensed while the under-counter grounds container is being emptied.

► Pull the integrated grounds container out halfway.

 This prevents accidental beverage dispensing. ► Empty and clean the under-counter grounds container. ► Position the under-counter grounds container under the machine grounds disposal. ► Insert the integrated grounds container until it snaps into place.

 The machine is ready for use.

5.10.2 Waste water

Waste water outlet

The machine features a waste water outlet. The drip tray is fixed and cannot be removed.

 The machine is ready for beverage dispensing.

► Correctly attach the waste water hose to the waste water connection on the building side.

See also "Installation and commissioning" - "Water connection/outlet" - "Conditions".

Option: External waste water tank

NOTE

Odours can arise if the waste water hose is not correctly guided. Guide the machine waste water hose directly into the waste water connection without creating a siphon effect.

A siphon is absolutely necessary on the waste water connection on the building side.

NOTE

The external drinking water and waste water tanks do not feature level monitoring.

The fill level in the waste water tank must be checked frequently, but at least once a day.

Before the waste water tank is removed, make sure that no beverages can be dispensed.

► Pull the grounds container out of the machine towards the front.

 The "Empty grounds container" message appears on the display.

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Operation

► Remove the waste water hose from the external waste water tank. ► Clean the waste water tank thoroughly with household cleaner and rinse with fresh wa-

ter.

► Insert the waste water hose back into the tank.

 The machine is ready for beverage dispensing.

► Fit the grounds container back into the machine.

5.11 Transport conditions

CAUTION

Improper transporting of the coffee machine can result in injuries.

Observe the general regulations for health and safety.

► Before moving the coffee machine, it is essential that you detach the drinking water supply, power supply and

waste water outlet.

► Before moving the coffee machine, check the floor for obstacles and uneven areas.

NOTE

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The manufacturer cannot be held liable for any damage resulting from unintended use of the cart or from failure to follow the operating instructions.

5.12 Switching off

5.12.1 End of operation

Standby mode

► Start machine cleaning [A] in the service menu, see figure below, if this has not already been done.

 Cleaning is started. ► If necessary, clean daily and weekly. ► If there is an external drinking water tank, drain and clean it.

Incorrectly transporting machines on a trolley may damage the machine.

Adhere to the following instructions when moving machines on a cart:

• For safety reasons, the cart must be pulled and not pushed when moving the coffee machine.

• Only pull on the cart and never on the machine.

• The cart is not intended for transporting cargo.

DANGER

The machine is still energised in Standby mode.

Do not remove machine casings.

Unplug the machine from the mains before doing repair work.

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See "Cleaning" for detailed information.

After automatic cleaning, the machine can be shut down directly from the cleaning programme.

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Option 1: Switching off using touch screen

Option 2: Switching off using button

Switching off the machine can also be done using the power button behind the user panel.

See "Operation" - "Switching on" - "Coffee machine".

Operation

► Select the [Switch off] field [B] in the Service

menu.

 The machine is switched off.  The display does not show anything.  The machine is in Standby mode.

Failure to do so will result in a loss of warranty coverage in the event of damage.

5.12.2 Lengthy downtimes (more than 1 week)

During extended periods of disuse, such as during company holidays, the coffee machine and the associated accessories must be taken out of service.

► Carry out all the steps described in the "End of operation" chapter. ► Disconnect the mains connection by pulling out the mains plug or switching off a main switch installed on the

building side.  The machine is de-energised.

If the machine will be exposed to freezing subzero temperatures, the boiler must be drained beforehand: ► Contact your service partner.

NOTE

The boilers can be destroyed by freezing water as it expands.

In rooms where the temperature can fall below freezing, the boilers must be drained.

Perform a daily cleaning before putting the machine back into operation.

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6 Cleaning

6.1 Cleaning intervals

Cleaning intervals

Daily

Weekly

As needed

As instructed

Optional Automatic cleaning Chapter no. X Automatic rinsing (if programmed) 6.5 X X Hot rinsing 6.5 X X Milk hose rinse 6.5 Cleaning programme X X Milk system cleaning 6.7.1 X X Coffee system cleaning 6.7.1 X X O Rinse mixing cup with manual cleaning process 6.7.1 X X O Steam boiler rinse (if configured) 6.7.1 Manual cleaning work X Empty and clean the grounds container 6.7.2 X Brewing chamber 6.7.3 X Clean drip tray and drip grid 6.7.4 X Rinse milk container 6.7.5 X Cooling unit interior 6.7.6 X Clean touch screen 6.7.7 X X O Steam wand 6.7.8 X O Rinse external drinking water tank 6.7.9 X O Rinse external waste water tank 6.7.10

X X Clean the bean hoppers 6.8.1

X X Lower beverage outlet part 6.9.1

X Clean brewing unit 6.9.2 X O Rinse powder container 6.9.3 X Defrost cooling unit 6.9.4 X Clean outer surfaces of coffee machine 6.9.5 X O Cooling unit outer surface 6.9.5

Legend

Daily: At least once a day, or more often if necessary. Weekly: At least once a week, or more often if necessary. As needed: As needed (if dirty). As instructed: An instruction appears on the display. Optional: Depending on machine equipment

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6.2 Cleaning instructions

All cleaning times and mandatory cleaning processes are set in the cleaning plan. The cleaning plan is accessible for the service technician.

See also "Cleaning" – "Mandatory cleaning"

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A pending cleaning appears at the bottom of the user interface.

Settings in the cleaning plan

The following settings in the cleaning plan are available for the service technician:

• Cleaning day

• Time of cleaning

• Mandatory cleaning active/inactive

• Options such as steam rinse and powder system active/inactive

Cleaning

► Press the [Service menu] field at the bottom left of the user interface.

► Select the [Settings] field in the service menu (PIN protection).

 The service menu appears.

► Select the "System“->“Cleaning"->"Cleaning plan“ menu.

Cleaning plan from Monday to Sunday

The coffee and milk system is cleaned daily at the set time and cannot be deactivated in the cleaning plan.

6.3 Mandatory cleaning

A pending cleaning with active mandatory cleaning cannot be put off. The pending cleaning does not allow further beverage dispensing. Mandatory cleaning and the period that elapses before it sets in can be defined in the cleaning plan by the service technician.

Running the cleaning programme makes the machine again ready for use.

See "Cleaning" - "Daily machine cleaning" - "Display-guided cleaning programme"

6.4 Cleaning products

WARNING

Cleaning products can cause poisoning!

Use only cleaning products recommended by Schaerer.

Keep children away from the cleaning products.

Do not touch cleaning products with bare hands and do not breathe them in.

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Before using a cleaning product, read the information on the packaging and the safety data sheet carefully. If a safety data sheet is not available, please request it from your sales partner.

NOTE

Use of incorrect cleaning products may damage the machine.

Use only cleaning products for daily and weekly cleaning that are recommended by Schaerer AG.

6.4.1 "Coffeepure tabs" cleaning tablets

Information

Application Coffee system cleaning Purpose of cleaning Removal of grease residue in the coffee system Application interval Every day

6.4.2 "Milkpure tabs" cleaning tablets

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Information

6.5 Rinsing intervals

Danger of scalding! While the machine is being rinsed, hot water runs out of the beverage outlet.

Do not reach under the beverage outlet while the machine is being rinsed. Align the optional steam wand in the drip tray.

Automatic switch on/off rinsing

The automatic switch on/off rinsing process is the default and cannot be deactivated.

The following rinsing processes are executed automatically after switching on or before switching off the machine.

 Brewing unit hot rinsing  Milk system hot rinsing (option)  Mixer hot rinsing (option)

Application Milk system cleaning Purpose of cleaning Removal of milk fat and bacteria from the milk sys-

tem

Application interval Once daily

CAUTION

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Manual rinsing processes in the user interface

The following rinsing processes can be activated manually at any time:

► Select the [Rinsing] field at the lower right in the user interface.

 Brewing unit hot rinsing is performed.  Milk system hot rinsing is performed (option).  Mixer hot rinsing is performed (option).

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Manual rinsing processes in the service menu

The following rinsing processes can be activated manually at any time:

6.6 Every time before filling

6.6.1 External drinking water tank (Option)

WARNING

There is a contamination danger for the external drinking water tank due to deposits and bacteria. A contaminated drinking water tank can lead to health problems.

Clean the external drinking water tank every time before filling it.

► Remove the cover on the drinking water tank. ► Pull the machine water hose out of the drinking water tank and cover. ► Place the water hose end on a clean towel. ► Thoroughly rinse the external drinking water tank with fresh water several times. ► Clean the cover of the drinking water tank thoroughly with fresh water. ► Fill the drinking water tank with fresh water. ► Lead the water hose through the cover and back into the tank. ► Close the drinking water with the cover.

See "Cleaning" – "Weekly manual cleaning", for machines with an optional mains water supply.

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6.7 Daily machine cleaning

6.7.1 Display-guided cleaning program

Preparations

The following is required during the cleaning programme:

• Schaerer > coffee system cleaning tablet (Coffeepure tabs) [1x]

• Schaerer > milk system cleaning tablet (Milkpure tabs) [1x]

• Schaerer > cleaning container (milk system) [1x]

• Commercial detergent

• Clean commercial cleaning cloths

• Collecting vessel for remaining milk (if needed)

• Collecting vessel for remaining choco powder (if needed)

When steam boiler rinsing is active, the steam wand must be pointed into the drip tray before cleaning starts. The "Steam boiler rinsing" function can be set in the cleaning plan by the service technician.

Start the cleaning program.

WARNING

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Cleaning products can lead to poisoning. Contamination of cleaned machine components by cleaning products can lead to health problems.

Wear safety gloves during the cleaning programme.

CAUTION

During the cleaning programme, hot fluid escapes. During cleaning, do not reach under the dispensing points because you could get burned.

Remove the drip grid before cleaning starts.

NOTE

A plugged waste water outlet causes the drip tray to overflow.

Check the waste water outlet in the drip tray before starting the cleaning programme.

The cleaning programme can be interrupted at any time. After cleaning is interrupted, the coffee machine is not ready for use. The cleaning programme must be completed. Restart the interrupted cleaning programme as soon as possible.

The cleaning programme is started in the service menu. On the touch screen, the user is guided through all required actions.

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Cleaning

► Remove the drip grid in advance for separate cleaning. ► Press the [Service menu] field at the bottom left of the user interface.

 The "Service menu" opens.  The [Cleaning] field is still inactive if it is PIN-protected.

► If necessary, select a profile [caretaker, machine operator or service technician] in the

[Log-in] field [A].

► If necessary, enter the configured PIN.

 Authorization is granted.  The [Cleaning] field is now active.

► Press the [Start cleaning] field [B] (see figure below).

 The cleaning programme starts in a new window.  Guidance is provided for all necessary steps on the touch screen.  Cleaning has not yet started. The [X] field returns you to the service menu.  The cleaning programme starts the first time the [>] field is actuated.

Operating fields in the cleaning programme start window:

• [A] Stops the cleaning programme and returns to the user interface.

• [B] Provides information on the current cleaning step.

Cleaning the grounds container

1) ► Pull the grounds container out of the machine.

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2)  Instruction appears, clean grounds container and interior with brush, reinsert

ground container. ► Remove any ground coffee residue from the brewing chamber with a brush. ► Empty the grounds container and clean and rinse it with fresh water and detergent,

then dry.

3) ► Reinsert the grounds container into the machine until it snaps into place.  Instruction, clean lower beverage outlet.

Cleaning the lower beverage outlet

4) ► Release the lower beverage outlet by pushing in and down at the same time.

► Clean the lower beverage outlet with a brush under warm running water. ► Reinsert the clean lower beverage outlet.

► Select the [>] field for the next step.

 Instruction, insert "Coffeepure tab" cleaning tablet.

CAUTION

An incorrectly inserted lower beverage outlet can cause spraying during beverage dispensing.

Check that the lower beverage outlet is correctly positioned.

Inserting a cleaning tablet (Coffeepure)

5) ► Insert a "Coffeepure tab" cleaning tablet into the slot in

the manual inlet.

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► Confirm insertion using the [>] field.

 Instruction, remove milk container.

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Cleaning the milk container

6) ► Open the cooling unit door.

Inserting the cleaning container

7a) ► Insert the separate cleaning container into the cooling unit.

Cleaning

► Remove the milk container from the cooling unit. ► If necessary, pour any remaining milk into a container. ► Clean the milk container with fresh water and detergent.

► Confirm removal and cleaning of the milk container with the [>] field.

 Instruction, insert cleaning container.

► Attach the milk hose adapter to the cover of the cleaning container.

Cleaning tablet (Milkpure)

7b) ► Place a "Milkpure" cleaning tablet in the cleaning container.

► Confirm that the cleaning container has been inserted and the "Milkpure" cleaning

tablet has been added with the [>] field.  Instruction, remove mixing cup (optional).

Option: Cleaning the mixing cup

8) ► Unlock the user panel at the bottom left and slide it upwards. ► Pull the mixing cup out to the front using the handle.

9) ► [1] Confirm removal of the mixing cup with [>]. ► [2] Clean and rinse the individual components of the mixing cup under running water. ► [2] Clean and wipe out the mixing cup with a clean towel.

10) ► Confirm cleaning of the mixing cup with the [>] field. ► [3] Reinsert the mixing cup into the machine. ► Close the user panel.

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10a) ► Confirm cleaning of the mixing cup with the [>] field.

 The cleaning process starts.

NOTE

An incorrectly inserted mixing cup can lead to overflowing.

Check that the mixing cup is correctly positioned.

The cleaning programme is running.

11)  Note [A], no beverages available.  Progress display with time bar [B].

Removing the cleaning container

12) ► Remove separate cleaning container from the cooling unit, rinse and clean it.

► Pull the milk hose adapter off the cover of the cleaning container.

► Confirm removal of the cleaning container with the [>] field.

 Instruction, milk system ON/OFF.

Milk system active/inactive

13)  [A] Deactivates the milk system and switches off the

machine after the cleaning programme.

 [B] Activates the milk system and the machine re-

mains ready for use with the milk system.

 [C] Ready for use without milk system.

13a) ► Confirm ready for use state is set with the [>] field.

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14) Option 1: Without milk system

 A machine rinse is performed.  An automatic reset is performed.  The machine is ready for use again.

Option 2: With activated milk system

 Instruction appears, insert milk container (with selection [B]).  A machine rinse is performed.  An automatic reset is performed.  The machine is ready for use again.

► Clean the drip grid with a brush under running water. ► Reinsert the clean drip grid.

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WARNING

Cleaning product residues are hazardous to health.

After completing cleaning, thoroughly wash your hands with commercial soap.

6.7.2 Cleaning the grounds container

CAUTION

Coffee grounds in the grounds container can quickly lead to mould formation. The spread of mould spores in the machine results in the danger of contamination of the coffee.

Therefore, clean the grounds container daily.

NOTE

High temperatures may lead to damage.

Never clean the grounds container in the dishwasher.

Cleaning

► Push the beverage outlet up. ► Pull the grounds container out of the machine. ► Thoroughly clean the grounds container with water and a household cleaning product. ► Rinse with clear water and dry with a clean cloth. ► Fit the dry grounds container back into the machine.

6.7.3 Cleaning the brewing chamber

► Push the beverage outlet up. ► Pull the grounds drawer out of the machine. ► Remove ground coffee from the machine brewing chamber using a cleaning brush (see

scope of delivery). ► Wipe and dry the brewing chamber with a clean, damp cloth. ► Reinsert the grounds drawer.

6.7.4 Cleaning drip tray and drip grid

CAUTION

Scalding danger due to hot fluids!

Switch off the machine before the drip grid is removed for cleaning.

Switch off the machine before cleaning the drip tray.

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NOTE

A plugged waste water outlet in the drip tray can cause waste water to overflow.

Check the waste water outlet to ensure that fluid is flowing freely.

Before the descaling process is done, checking whether the waste water outlet is plugged is mandatory.

► Thoroughly clean the complete drip tray from the cooling unit and the drip grid with positioning grid [A] from

the coffee machine using running water and detergent.

► Rinse the coffee machine drip tray with clean water and check that the waste water outlet [B] is not plugged

while doing so. ► Place the drip grid back in the drip tray and check that it is correctly positioned. ► Check that the positioning grid [C] is positioned correctly regarding the beverage outlet.

6.7.5 Cleaning the milk container

WARNING

There is a danger of contamination of the milk and milk container due to milk deposits and bacteria.

Clean the milk container and cover every time before filling.

Wear gloves while cleaning.

NOTE

High temperatures may lead to damage.

Never clean the milk container in the dishwasher.

► Dispose of the remaining milk from the milk container. ► Clean the milk container with fresh water and detergent. ► Clean the immersion pipe [A] with a brush [B], see delivery

accessories 33.1521.9000. ► Clean milk container with a fresh, unused cloth. ► Place the milk container back into the cooling unit.

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6.7.6 Cleaning the cooling unit

WARNING

There is a risk of contamination of the milk and cooling unit due to milk deposits and bacteria.

Clean the cooling unit daily.

Wear gloves while cleaning.

Cleaning

► Take the milk container out of the cooling unit. ► Wipe out the inside of the cooling unit with fresh water and a fresh, unused

cloth.

► Place the milk container back into the cooling unit.

A detailed description of the side cooling unit can be found in the supplied installation, operating and maintenance handbook of the side cooling unit.

6.7.7 Cleaning the touch screen

CAUTION

Unsupervised beverage dispensing can cause scalding during cleaning.

Deactivate the touch screen in the service menu before cleaning.

Switch off the machine before cleaning the user panel.

NOTE

Damage to the touch screen during cleaning procedure.

Do not use abrasive cleaning products. Never use force, strong pressure or sharp objects when pressing on the display.

► Press the [Service menu] field at the bottom left of the user interface.

 The service menu opens.

► Select the [Cleaning display] field.

 Touch screen is deactivated for 30 sec.  The display no longer reacts to input.

► During the available 30 sec, clean the touch screen using paper towels and a commer-

cially available glass cleaner.  After the countdown ends, the touch screen is activated.

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6.7.8 Cleaning the steam wand (Option)

WARNING

There is a danger of contamination for the steam wand due to deposits and bacteria.

Wipe the steam wand with a moist cloth after every use.

Wear gloves while cleaning.

► Press steam dispensing button [A] several times to remove milk remains

► Wipe the milk remains off the steam wand using a clean, moist cloth.

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from the steam wand.

6.7.9 Cleaning external drinking water tank (Option)

WARNING

Cleaning products in the drinking water tank can lead to poisoning.

Never fill cleaning products into the drinking water tank.

WARNING

There is a contamination danger for the external drinking water tank due to deposits and bacteria.

Rinse the external drinking water tank daily; do not use cleaning products.

Wear gloves while cleaning.

► Thoroughly rinse the external drinking water tank with fresh water several

times.

► Dry with a clean cloth.

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6.7.10 Cleaning external waste water tank (Option)

WARNING

There is a contamination danger for the external waste water tank due to deposits and bacteria.

Rinse and clean the external waste water tank and cover every day.

Wear gloves while cleaning.

► Thoroughly rinse the external waste water tank with fresh water several

times.

► Thoroughly clean the cover of the external waste water tank with fresh wa-

ter.

► Dry with a clean cloth.

Cleaning

6.8 Weekly cleaning

6.8.1 Cleaning the bean hoppers

Old coffee bean oil can have a negative effect on the taste of the coffee.

CAUTION

Rotating grinding gauges in the grinder are an injury hazard.

Never reach into the bean hopper while the coffee machine is switched on.

Wear gloves while cleaning.

NOTE

Scratches on bean hoppers.

Do not use abrasive cleaning products.

► Press the [Service menu] field at the bottom left of the user interface.

► Select the [Switch off] field in the Service menu.

 The machine is in Standby mode.

► Unlock the bean hopper with the central locking mechanism behind the user panel.

See also "Operation" -- "Operating elements on the machine" - "Interior machine operating elements" to unlock the bean hoppers.

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► Unlock bean hoppers [A]. ► Raise the bean hopper from the machine [B]. ► Remove remaining coffee beans from machine and bean hopper. ► Rinse bean hopper thoroughly under running water [C] and wipe clean using a soft cloth. ► Wipe the cover and container dry with a clean cloth. ► Reattach the bean hopper. ► Latch bean hopper using the central locking mechanism.

6.9 As needed

6.9.1 Cleaning lower beverage outlet

CAUTION

Scalding danger due to hot fluids!

Only disassemble the lower beverage outlet if the machine is switched off, or after receiving an instruction during the cleaning programme.

► Press the [Service menu] field at the bottom left of the user interface.

► Select the [Switch off] field in the service menu.

 The machine is in Standby mode.

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► Disassemble the front lower beverage outlet [A] by releasing it (pushing and pulling it down). ► Clean the beverage outlet [B] with water and a brush. ► Clean the lower beverage outlet [C] with a brush under running water. ► Reassemble the lower beverage outlet onto the beverage outlet (by inserting into the rear side and engaging

► Unlock the user panel and slide it upwards. ► Switch on the machine. ► Lightly lift the user panel and push downwards until it snaps into place.

Cleaning

on the front side).

 The machine is ready for use again.

6.9.2 Cleaning the brewing unit

CAUTION

Coffee residue in the brewing unit can quickly lead to the formation of mould. The spread of mould spores in the machine results in the danger of contamination of the coffee.

Check the brewing unit occasionally, depending on the operating times, and clean as described when required.

Wear gloves while cleaning.

NOTE

High temperatures may lead to damage.

Never clean the brewing unit in the dishwasher.

► Unlock the user panel and slide it upwards.

See "Operation" - "User panel" – "Open user panel".

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► Pull the grounds drawer out of the machine. ► Pull the locking mechanism (A) forwards and hold.

 This unlocks the brewing unit.

► Pull the unlocked brewing unit down [B] while swinging it forward [C] out of the machine.

► Turn the spindle of the brewing unit all the way anti-

clockwise using the multi-tool.  The scraper (D) is in the scraper position.

► Remove ground coffee residues with a cleaning brush

(see scope of delivery).

► To clean, slightly lift the drop-in slide (E) away from

the brewing sieve.

► Clean the brewing sieve under warm running water if

necessary.

► Clean the brewing unit under warm running water if

necessary. ► Allow the brewing unit to dry fully. ► Lightly grease the O-ring on the brewing sieve with

Molykote 111 (33.2179.9000).

► Turn the spindle clockwise to the stop using the multi-tool. ► Turn the spindle a 1/4 turn back anti-clockwise from the stop. ► Insert the brewing unit into the machine in reverse order. ► Reinsert the grounds container.

If the brewing unit cannot be inserted in the machine, it helps to slightly turn the spindle until the spindle drive fits in the spindle.

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6.9.3 Cleaning the powder container

NOTE

The powder containers could get scratched by scouring agents.

Do not use scouring agents for cleaning.

► Press the [Service menu] field at the bottom left of the user interface.

► Select the [Switch off] field in the service menu.

 The machine is in standby mode.

► Unlock the powder container with the central locking mechanism behind the user panel.

See also "Operation" -- "Operating elements on the machine" - "Interior machine operating elements" to unlock the bean hoppers.

► Pull the powder container out of the machine. ► Empty the remaining choco or topping powder.

Cleaning

Overview of spare parts and tools to be disassembled:

• Slotted screwdriver size [3]

• Cross slot screwdriver [PH0]

• Drive-side dosing device [A] disassembled.

• Dispensing-side dosing device [B] disassembled.

• Screw [C] and axle guidance of toothed wheel disassembled below.

• Screws [D] and axle guidance of toothed wheel disassembled above.

The very small individual parts of the toothed wheels could easily get lost during disassembly. Disassembling the toothed wheels is only recommended if complete cleaning is not possible.

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► Disassemble the drive-side dosing device [A] by loosening the PH1 cross slot screw and the union nut. ► Disassemble the dispensing-side dosing device [B] by loosening the union nut.

Option: Disassembly of powder scoop and toothed wheels

► If necessary, disassemble the lower toothed wheel by removing the screw [C] (PH0) and axle guidance. ► Disassemble the upper toothed wheel by removing the two screws [D] (size 2) and axle guidance. ► Release powder scoop [E] from toothed wheel [C].

► Thoroughly clean the powder container and individual parts under running water. ► Allow all individual parts to dry fully before assembly. ► Reassemble the powder container in reverse order and insert it into the machine. ► Make sure the dosing scoop [F] is correctly aligned. ► Relock the central locking mechanism.

6.9.4 Defrosting the cooling unit

NOTE

The surface of the cooling unit’s interior may get damaged.

Never remove the ice layer with pointed or sharp objects; always let it defrost.

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See "Operation" - "Switching on" - "Side or under-machine cooling unit" for a detailed description on switching on/off

A detailed description of the side cooling unit can be found in the supplied installation, operating and maintenance handbook.

Cleaning

► Switch off the additional side cooling unit or pull out the mains plug. ► Open the front door and leave it open. ► Wipe up the condensation water incurred with an absorbent cloth. ► Repeat the procedure until the ice layer has melted completely. ► Close the front door and switch the device on again or reinsert the mains

plug.

6.9.5 Cleaning outer surfaces

NOTE

The powder containers could get scratched by scouring agents.

Do not use scouring agents for cleaning.

► Press the [Service menu] field at the bottom left of the user interface.

► Select the [Switch off] field in the Service menu.

 The machine is in Standby mode. ► Wipe the outer surfaces of the coffee machine and cooling unit with a clean, moist cloth. ► Unlock the user panel and slide it upwards until it snaps into place. ► Switch on the machine using the power button. ► Lightly lift the user panel and push downwards until it snaps into place.

 The machine is switched on and ready for use.

See also "Cleaning" - "Daily machine cleaning" - "Clean touch screen".

6.10 HACCP cleaning concept

6.10.1 Cleaning requirements and conditions

When installation, maintenance, care and cleaning are performed properly, Schaerer AG coffee machines satisfy the conditions of HACCP requirements.

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WARNING

If the coffee machine is not cared for and cleaned properly, the dispensing of milk beverages will become a health hazard in terms of food hygiene.

Note and adhere to the following instructions:

• Wear safety gloves during cleaning.

• Wash your hands thoroughly before and after cleaning.

• Clean the coffee machine daily after beverage supply has ended.

• Clean the milk container every time before filling and after you have finished dispensing beverages for the day.

• Never pour cleaning products into the milk container.

• Never pour cleaning products into the drinking water tank (internal/external).

• Never mix cleaning products.

• Store cleaning products separately from coffee, milk and coffee machine powder.

• Do not use any abrasive products, brushes or cleaning tools made of metal.

• Do not touch parts that come into contact with beverages after cleaning.

• Read and follow the dosing and safety notes specified on the cleaning product.

• For daily and weekly cleaning, proceed as described in the operating instructions.

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7 Service and maintenance

A descaling process which, for whatever reason, was not correctly completed must be repeated without fail. The machine can only again be ready for use if the descaling program has been correctly completed.

7.1 Descaling

NOTE

A descaling process takes at least 85 min. The coffee machine is not ready for use during this time.

Report that the coffee machine is not ready for use in a timely manner.

Plan at least 85 min for the descaling process.

7.1.1 Uptime! descaling agent

WARNING

Incorrect descaling products can lead to poisoning.

Do not remove the decalcification cartridge during the descaling process. Wait for the instruction in the display.

Keep children away from the decalcification cartridges.

Do not touch the descaling product with bare hands and read the supplied safety data sheet.

Service and maintenance

NOTE

Use of the incorrect decalcification cartridges may damage the machine.

For the descaling process, only use the decalcification cartridges recommended by Schaerer AG.

Always use cartridges taken directly out of the packaging.

Before using the decalcification cartridge, read the information on the packaging and the safety data sheet carefully. If a safety data sheet is not available, please request it from your sales partner.

7.1.2 Decalcification cartridge

Information

Application Coffee machine descaling Descaling Descaling the boiler including the hot water/steam system Application interval As instructed

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Service and maintenance

Information

7.1.3 Descaling preparation

Checking the waste water outlet

NOTE

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A plugged waste water outlet in the drip try causes overflowing.

Before the descaling process, check the drain speed without fail.

The following are needed to check the waste water outlet:

• 1 l water

•Timer ► Remove the drip grid from the drip tray. ► Empty 1 I of water into the drip tray and start the timer at the same time.

 When the waste water outlet is not plugged, the 1 l of water completely drain within 30 sec.

If the 1 l of water do not drain in the required time of 30 sec, the waste water outlet is plugged. Descaling must be done. The waste water outlet must first be repaired by a service technician.

Preparation for descaling

Have the following items ready before descaling the machine:

• 1x Schaerer SCSoul decalcification cartridge

• 1x Schaerer cleaning container 1 l, blue

• 1x Schaerer cleaning container cover

• Gloves

• Protective goggles

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Information during a descaling process

7.1.4 Opening the descaling programme

Service and maintenance

Information and operating elements:

• [A] Cancel [X] descaling field or pause after the descaling process has started.

• [B] [>] field confirmation and next.

• [C] Display of action request and information text.

• [D] Animations for action requests.

• [E] Step sequences [1–14] during the cleaning programme.

• [F] [?] field opens window with additional information.

 The pending descaling process is displayed in the service menu with a red smiley.

► Press the [Service menu] field at the bottom left of the user interface.

 The service menu appears.

► Select the [>] field for the maintenance menu.

 All executed and pending maintenance processes are displayed.

► Select field [A] [>] under "Maintenance".

 The descaling programme window opens.  "Test waste water outlet for blockage" instruction appears.

7.1.5 Step sequences in descaling programme

Checking the waste water outlet preparation

The descaling programme takes the user through the descaling process step-by-step.

1) ► Make sure the waste water outlet in the drip tray is clear.

See "Service maintenance" - "Descaling preparation" - "Checking the waster water outlet".

► Select the [>] field for the next step.

 Instruction, unpack new decalcification cartridge.

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Unpacking decalcification cartridge

2) ► Take the Schaerer decalcification cartridge out of the packaging.

Removing the grounds container

3) ► Remove the grounds container from the machine, then empty and clean it.

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► Select the [>] field for the next step.

 Instruction, remove grounds container.

 Instruction, insert cartridge.

Inserting cartridge

4) ► Open the left front cover [A]. ► Remove the green end cap by turning it to the left [B]. ► Position the freshly-unpacked cartridge and insert it by turning it to the right. [C].

 The cartridge is inserted [D].  Instruction, insert grounds container.

Reinserting the grounds container

5) ► Insert the cleaned grounds container into the machine.

 Instruction, remove milk container (option).

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Removing the milk container from the cooling unit (option)

6) ► Remove the milk container from the cooling unit, then empty and clean it if necessary.

Make sure to store the milk container with milk in a cool place during descaling.

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Placing the cleaning container in the cooling unit (option)

7) ► Place the empty cleaning container in the cooling unit.

Positioning the beverage outlet and steam wand

8) ► Remove the cup platform from the drip tray.

Service and maintenance

► Select the [>] field for the next step.

 Instruction, place cleaning container in cooling unit.

► Attach the milk hose to the cover of the cleaning container.

► Select the [>] field for the next step.

 Instruction, position beverage outlet and steam wand (option).

► Move the beverage outlet to the lowest position. ► Align the steam wand (option) in the drip tray.

► Select the [>] field for the next step.

 Instruction, read safety notes in the operating instructions.

Safety notes

9a) ► Read and observe the following safety notes.

CAUTION

Danger of skin irritation and serious eye irritation. Acid escapes during the descaling process.

Do not touch the descaling product with bare hands and read the supplied safety data sheet.

Do not remove the decalcification cartridge during the descaling process. Wait for the instruction in the display.

CAUTION

Danger of scaling at the hot water outlet and beverage outlet.

Do not remove the decalcification cartridge during the descaling process. Wait for the instruction in the display.

Move the beverage outlet to the lowest dispensing position.

CAUTION

Danger of scalding from the steam wand.

Do not reach under the steam wand during the descaling process.

Align the steam wand in the drip tray.

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Starting the descaling process

The descaling process takes at least 85 min. The Pause field [II] interrupts the descaling process. The descaling programme can be cancelled with the [X] field up to and at step [8].

9b) ► Start the descaling process with the [A] [>] field.

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 The descaling progress is shown in [%].  The descaling process ends after ca. 85 min.

10)  [A] The machine starts to cool down (blue).

 [B] Descaling (yellow) is active.  [C] Rinsing (green) is active.

The descaling process can be interrupted with the [II] field and continued with the [>] field.

Removing the decalcification cartridge

11)

12)

 The descaling process is complete.

► Remove the decalcification cartridge from machine.

 Instruction, replace the safety cap. ► Replace the green safety cap. ► Closing the left front cover

► Select the [>] field for the next step.

 Instruction, remove cleaning container.

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Removing the cleaning container from the cooling unit

13) ► Remove the cleaning container from the cooling unit, empty and clean it.

► Select the [>] field for the next step.

 Instruction, place milk container back in cooling unit.

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Placing the milk container in the cooling unit

14) ► Place milk container with cooled milk into the cooling unit.

Reordering a decalcification cartridge

15)  The article number appears in the user interface.

Ending the descaling process and restarting the machine

Service and maintenance

► Select the [>] field for the next step.

 Instruction, reorder a decalcification cartridge.

► Reorder a cartridge from your service partner for the next descaling process.

► Select the [>] field for the next step.

 Restarting the machine

15a)  The descaling programme closes.

 Restarting the machine  Ready for use, the user interface appears.  The last executed descaling process is shown in the service menu under "Maintenance".

7.1.6 Disposing of decalcification cartridges

The decalcification cartridge is made of plastic and cannot be disposed of with household waste after a proper descaling process. The decalcification cartridge must be completely emptied and rinsed with water after descaling.

NOTE

A descaling process which was not run properly or was incomplete does not completely empty the decalcification cartridge.

Run the descaling process properly to the end.

Do not disconnect the machine from the mains before descaling is complete.

If descaling is interrupted, the decalcification cartridge must be disposed of as hazardous waste in line with the local regulations.

7.2 External water filter

The external water filter must be replaced by an authorised service partner/service technician after the programmed number of litres is reached.

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7.3 Coffee machine maintenance

The coffee machine requires regular maintenance. The maintenance schedule depends on multiple factors, especially the degree to which the machine is used.

When maintenance is due, the machine indicates this on the display. The machine can continue to be operated normally.

► Notify your service partner that maintenance is due.

NOTE

Failure to perform required maintenance in due time may lead to wear and mean that reliable operation is no longer assured.

Inform the service partner as soon as possible after the maintenance message appears.

7.3.1 Service routine

The due date of a service routine depends on the number of cycles (number of beverages dispensed) or the time period (months) over which the machine has been operated.

SCSoul service routine

Number of cycles Months

Service 1 40,000 12

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8 Programming

8.1 Overview

The following predefined profiles for the end user are available in the "Service menu" under [Profile log-IN].

• Service technician profile

• Caretaker profile

• Bookkeeper profile

• Bookkeeper reduced profile

• Chef de Service profile

• Quality manager profile

• Machine operator profile The profiles can be enabled by a service technician. Access to the profile can be protected with

an assigned PIN (personal identification number). The "Service technician" profile may only be accessed by the service technician.

See also "Operation" – "Main window touch screen" – "[Log-in / Log-out] profile".

Programming

The profiles and functions are subsequently described in this chapter.

8.2 Navigation

Symbol Description

The [Service menu] operating field at the lower left of the user interface opens the "Service menu".

The [Settings] operating field at the top right of the "Service menu" opens the window for the main menus.

See also "Operation" - "Main window touch screen" - "Service menu functional scope".

The [Profile log IN] operating field opens the window for selecting the available profiles. The profiles have different access rights.

► Select [Profile log IN].

 The window for selecting a profile opens.

► Select a profile and if configured, enter the PIN.

 The service menu appears again.  The [Profile log IN] field changes to [Profile log OUT].

If a profile with corresponding authorizations is logged in, the [Settings] operating field appears.

The [Profile log OUT] operating field closes the currently registered profile.

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Symbol Description

The "Settings" window contains all main menus. The main/submenus displayed there are dependent on the selected profile log-in.

The fields for the main menus are listed on the left side. ► Select main menu, e.g. [Service].

 The currently active main menu, e.g. [Service] is displayed in colour.  The contained submenus [A] are listed at the right of the window.

The [Info] field opens the window to the system information.

See also "Operation" - "Main window touch screen" - "Service menu functional scope".

The [Back] field takes you back to the beverage dispensing user interface.

Confirming

Next / Start or selection list in the parameter

Opens a selection field in the parameter.

Back to previous window

Saving settings that have been made

Copies an already-configured beverage as a basis for other beverage configurations.

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Adding beverages or beverage steps The beverages are removed from the list of available beverages. The additional beverage is automatically added to the list of configured beverages.

Opens the configuration window for:

• Ingredient sources

• Beverages

• Beverage step for specific settings

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Symbol Description

Programming

• Deleting / Setting a value or beverage to zero

• Cancelling beverage dispensing

Confirming a query

Closes the window for selecting media files.

Beverage step configuration in the beverage configurations.

The [-] field opens the structure tree in the statistics.

Entry field for naming the beverage, beverage group, ingredients or for the menu cards.

Keyboard for text or number entry in the entry field.

Touching this field opens the control dial:

Option 1: Setting with control dial

► Set the desired value by turning the dial up and down. ► Confirm the value by pressing the [ ] field.

Option 2: Setting with keyboard

► Type the currently set setting [A] into the field.

 Keyboard entry opens.  min. and max. of possible setting [B] are displayed.

► Delete current setting with field [D].

 The number block is activated. ► Enter new setting using keyboard [C]. ► Confirm setting using the [E] field.

Enables / Disables a function On / Off

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Symbol Description

8.3 USB port

In the Schaerer Coffee Soul, software updates or backups are performed using a USB stick. The USB port is located behind the user panel.

► Unlock the user panel and slide it upwards until it automatically snaps into place.

 The USB port [A] is at the left next to the On/Off button.

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Arrow for a factory setting. ► Select value. ► Set the required value to the selected value using the up or down arrow.

8.4 Caretaker profile

The "caretaker" is the first person to contact in the event of technical problems. He or she possesses solid technical knowledge and works regularly with the coffee machine.

See "Operation" – "Profile [Log-in / Log-out]" for introduction to the main menus.

The following functions are available in the "Service menu" in the [Caretaker] profile:

• Starting rinsing

• Touch screen cleaning

• Switching the milk system on/off

• Switching on quick info

• Switching off

The following main menus are contained in the "Service menu" [Settings] in the [Caretaker] profile:

• System

• Configuration

• Service

•Info

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The contents of the main menus are described in the following in this chapter.

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8.4.1 System (Caretaker)

"Grinder/brewing unit" menu item

Display text Description Setting range Notes

Programming

Capacity Sets the number of cycles until the "Empty

grounds container" message appears. ► Set the "Under-counter grounds dispos-

al" to [0].

► Enter the standard setting of 60 cycles.

 After 60 cycles, the "Empty grounds

container" message appears.

Grounds container emptying time

Sets the period of time until the "Current grounds container counter" is set back to [0] after it is emptied.

► Empty the grounds container. ► Reinsert the emptied grounds contain-

er.  The counter is reset to [0] after

[5 sec], for example.

Current grounds container counter

Information on the brewing cycles executed since the last time the grounds container was emptied.

0 – 100 The standard setting is

[60]. Do not exceed the stan-

dard setting of [60] coffee cakes. The machine blocks dispensing of coffee beverages after 65 brewing cycles (5) until the grounds container is emptied.

0–30 –

– No setting is available.

Centre grinder calibration value for 10 sec

The calibration value displayed for 10 sec is detected during calibration and also displayed in this parameter.

The calibration value in [ g ] displayed in this parameter can be changed without ca-

– Adjusting the calibration

value influences all coffee recipes.

See "Service" –

Calibrate grinder".

librating the grinder.

Right grinder calibrati-

––

on value for 10 sec

See above parameter, "Centre grinder calibration value for 10 sec".

"Milk system" menu item

Display text Description Setting range Notes

Milk container hose length

Milk hose measurement setting The hose length of the milk container to the

0 – 200 The standard setting is

[37 cm]

squeeze valve in the machine is set by the service technician.

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Programming

"Milk system" menu item

Display text Description Setting range Notes

Milk fill level monitoring If set to [No monitoring]:

Milk detection is configured but is not in use.

If set to [Warning]: If a low milk level is detected, a message

appears on the display. Other milk beverages can be dispensed.

If set to [Disable beverage dispensing]: If the milk level drops to a low level, a mes-

sage appears on the touch screen. Further dispensing of milk beverages is disabled.

8.4.2 Configuration (Caretaker)

No monitoring Warning Disable bever-

age dispensing

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The standard setting is [Disable beverage dispensing].

"General" menu item

Display text Description Setting range Notes

Main language Changing the display language

► Open selection menu using the [>] field.

All provided languages

–

 The options menu appears.

► Select the desired language.

"Time/Date/Timer operation" menu item

Display text Description Setting range Notes

Time zone The time zone is selected while the com-

missioning programme is running. When the time zone is selected, the time

and date from the selected time zone are entered.

All 6 available time zones

Available time zones:

• Asia

•Africa

• Australia

• Europe

• North America

• South America Each time zone contains

sub-divisions, e.g. "Central European Time (CET/MEZ)".

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Timer Monday to Sunday

Here, the automatic switching on and off of the machine can be specified for each day of the week:

► Activate the switching on and off of the

daily timer with the slider.

► Set the switch-on and -off times using

the arrow fields.

On / Off hh:mm

–

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8.4.3 Service (Caretaker)

"Calibrate grinder" menu item

Display text Description Setting range Notes

Programming

Calibrating grinder Grinder calibration is display-guided.

The following steps are included in calibra-

Reference grinding weight entry

–

tion:

• Empty and clean the grounds drawer.

• Starting calibration

• Selecting grinder

• Starting reference grinding

• Confirm reference grinding using the [>] field.

• Weigh and enter reference grinding.

• Confirm the entry. The machine restarts.

► Follow the instructions on the touch

screen.

"Backup database" menu item

Display text Description Setting range Notes

Backing up database The current status of the settings can be sa-

ved on a USB memory stick with this function.

► Insert USB stick.

Configuration and counter statuses

The following folder structure is created on the USB stick if not already present:

► Select the [Backup database] field.

 The current status has been saved

on the USB stick.

8.4.4 Information (Caretaker)

"Showing versions" menu item

Display text Description Setting range Notes

Showing versions The following information can be obtained

After confirming the query with the [OK] field, a previously interrupted and still pending cleaning or descaling is reset.

here:

• Touch panel software version

• Power section software version

• Database version

• BSP accounting system version

• Qt (source code) version

• Qt license version

• Copyright SCS software

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Yes/No If descaling has been re-

set, this is listed in the "Info" - "Cleaning statistics" main menu.

– When reporting a fault,

please pass this information on to the service technician.

"Machine counter" menu item

Display text Description Setting range Notes

Machine counter Overview of beverage counters

The counters cannot be deleted.

– All beverages added on

the menu card are listed.

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"Beverage statistics" menu card

Display text Description Setting range Notes

Beverage statistics Overview of beverage counters

The beverage counters can be deleted individually or all together.

To clear individual counters: ► [A] Select the small [X] field in the right

column for the respective beverage.  One beverage counter is reset to [0].

To clear all counters: ► [B] The large [X] field at the top of the

window deletes all listed beverage counters.

 All beverage counters are reset to

[0].

Programming

– All beverages added on

the menu card are listed.

"Cleaning statistics" menu card

Display text Description Setting range Notes

Cleaning statistics The following information is listed.

•Date

•Profile

•System

– Executed, cancelled or

reset cleaning processes are shown in the "Event" column.

•Event

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Programming

"Maintenance statistics" menu card

Display text Description Setting range Notes

Maintenance statistics The following information is listed.

•Date

• Profile

• Maintenance

– Executed, cancelled or

reset maintenance processes are shown in the "Event" column.

•Event

"Water hardness statistics" menu item

Display text Description Setting range Notes

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Water tank statistics The following information is listed.

•Date

• Water hardness

8.5 Bookkeeper and Bookkeeper reduced profile

The "bookkeeper" has limited access to service functions.

In the [Bookkeeper] profile, the following functions are available for direct selection in the "Service menu":

• Starting rinsing

• Touch screen cleaning

• Switching the milk system on/off

• Switching on quick info

• Switching off

The following main menus are contained in the "Service menu" [Settings] in the [Bookkeeper] profile:

• Configuration

•Info

––

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See "Operation" – "Profile [Log-in / Log-out]" for introduction to the main menus.

The contents of the main menus are described in the following in this chapter.

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8.5.1 Configuration (Bookkeeper and Bookkeeper reduced)

"General" menu item

Display text Description Setting range Notes

Programming

Main language Changing the display language

► Open selection menu using the [>] field.

 The options menu appears.

► Select the desired language.

Menu card levels* The menu card provides the beverages for

selection in the user interface. The previously configured beverages are

assigned to the menu cards. Four menu cards [A] can be configured with

max. 8 beverages [B]. The menu card in the first level [C] contains

2 beverage fields for the optionally available [Hot water] and [Steam] external beverage buttons.

All provided languages

5 levels for 4 menu cards and 2 external beverage buttons

–

The optionally available external beverage buttons contain separate beverage dispensing for hot water and steam.

The order of the menu card levels corresponds to the tabs in the user interface from left to right.

(*) This parameter is not displayed in the "Bookkeeper reduced" profile.

8.5.2 Information (Bookkeeper and Bookkeeper reduced)

"Beverage statistics" menu item

Display text Description Setting range Notes

Showing versions The following information can be obtained

here:

• Touch panel software version

• Power section software version

• Database version

• BSP accounting system version

• Qt (source code) version

• Qt license version

• Copyright SCS software

– When reporting a fault,

please pass this information on to the service technician.

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