Schaerer Coffee Art Plus Best Foam Operating Instructions Manual

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Schaerer Coffee Art Plus Best Foam™

Operating instructions

V02 / 06.2016

Schaerer Ltd. P.O. Box 336 Original operating instructions

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Bean hopper with lid

Bean hopper lock

Inlet for ground coffee/cleaning tablets (cleaning programme)

Card reader

Display (see below)

Hot water outlet

Beverage outlet

Steam wand Powersteam (option)

Grounds container

Drip tray with drip grid

Schaerer Coffee Art Plus Best Foam™

Statusbar

Quick info

Selection list: Standby mode

Ɣ [Quick Menu] ¿HOG Ɣ [Cancel] ¿HOG

Selection list: „Operator“ mode

Ɣ [Cleaning] ¿HOG Ɣ [Rinsing] ¿HOG Ɣ [Flavour Point] ¿HOG Ɣ [Cleaning touchscreen] ¿HOG Ɣ [Quick info] ¿HOG Ɣ [Standby] ¿HOG

3UHVHOHFWLRQ¿HOG>'ecaf]

3UHVHOHFWLRQ¿HOG>2x@>%DULVWD@¿HOG

Beverage group (programmable)

%HYHUDJH¿HOGSURJUDPPDEOH

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Schaerer Ltd. P.O. Box 336 Allmendweg 8 CH-4528 Zuchwil info@schaerer.com www.schaerer.com

Original operating instructions

BASCAP_BF_en

N° 021316

Page 3

www.schaerer.com

Schaerer Coffee Art Plus Best Foam™

Operating instructions

V02 / 06.2016

Published by

Schaerer Ltd., P.O. Box 336, Allmendweg 8, CH-4528 Zuchwil

Edition

Version 02 | 06.2016

Software

V1.23

Concept and editorial department

Schaerer Ltd., P.O. Box 336, Allmendweg 8, CH-4528 Zuchwil

This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or translation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing. Schaerer Ldt. reserves the right to make changes at any time without further notice. All pictures, illustrations and display messages in this manual serve only as examples. Due to the wide variety of possible options, a particular machine may differ from the devices depicted here. Schaerer AG is only liable for the contents of the original German document.

BASCAP_BF_EN V02 | 06.2016

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www.schaerer.com

Table of contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Signs and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

General safety notes . . . . . . . . . . . . . . . . . . . . . . . . . 7

Danger to the user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Risk of damage to the machine . . . . . . . . . . . . . . . . . . . . . . 10

Product description . . . . . . . . . . . . . . . . . . . . . . . . 11

Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Beverage types and output . . . . . . . . . . . . . . . . . . . . . . . . . 11

Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Scope of delivery and accessories. . . . . . . . . . . . . . . . . . . . 12

Options and optional accessories . . . . . . . . . . . . . . . . . . . . 12

Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Serial plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Manufacturer's address . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Applied standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installation and commissioning. . . . . . . . . . . . . . . 18

Setting up the coffee machine . . . . . . . . . . . . . . . . . . . . . . . 18

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Ambient conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Water connection/drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Deinstallation and disposal . . . . . . . . . . . . . . . . . . . . . . . . . 21

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Check before switching on . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Switching the machine on . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Starting the PC board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Standby Quick Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Switch on coffee machine (touch screen). . . . . . . . . . . . . 22

Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Quick info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Main touch screen window. . . . . . . . . . . . . . . . . . . . . . . . . . 24

Barista Silver (standard) . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Operating fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Beverage selection with groups . . . . . . . . . . . . . . . . . . . . . . 27

Beverage groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

None (all beverages on one page) . . . . . . . . . . . . . . . . . . 28

Before/after product selection. . . . . . . . . . . . . . . . . . . . . . 28

Self-service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Filling and connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Coffee beans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Milk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Automatic machine powder. . . . . . . . . . . . . . . . . . . . . . . . 32

Flavour Point (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Dispensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Adjusting the outlet height. . . . . . . . . . . . . . . . . . . . . . . . . 32

Coffee beverages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Beverages with ground coffee. . . . . . . . . . . . . . . . . . . . . . 33

Hot water. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Milk beverages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Flavoured beverages . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Steam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Dispensing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Stop dispensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Pre-selecting beverages . . . . . . . . . . . . . . . . . . . . . . . . . .35

Double beverage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Emptying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Grounds container. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Under-counter grounds disposal . . . . . . . . . . . . . . . . . . . . 36

Waste water tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Transport requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Display notes/instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Switching the machine off. . . . . . . . . . . . . . . . . . . . . . . . . . .38

End of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Extended downtimes (1 week or more). . . . . . . . . . . . . . .38

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Cleaning intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Cleaning products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Cleaning options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Hot rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Automatic rinsing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Daily cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Automatic cleaning programme . . . . . . . . . . . . . . . . . . . . 42

Touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Milk container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Drinking water tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Grounds container. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

External waste water tank . . . . . . . . . . . . . . . . . . . . . . . . . 43

Side cooling unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Manual weekly cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Bean hoppers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Defrosting the cooling unit (Option). . . . . . . . . . . . . . . . . . 44

Flavour Point (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Schaerer Coffee Art Plus with powder system (Option) . . 45

As needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Flavour Point (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Drip tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Cup Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

HACCP cleaning concept . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Service and maintenance . . . . . . . . . . . . . . . . . . . . 49

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

External water filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Setting examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

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Enable/Disable parameters . . . . . . . . . . . . . . . . . . . . . . . .51

Selection list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Adjusting the setting range . . . . . . . . . . . . . . . . . . . . . . . .51

Parameters with lettering. . . . . . . . . . . . . . . . . . . . . . . . . .51

Parameters with numbers . . . . . . . . . . . . . . . . . . . . . . . . .52

Standby Quick Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Entering the programming level . . . . . . . . . . . . . . . . . . . . . .53

TouchIT configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Counters and statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Product settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Dispensing a test product . . . . . . . . . . . . . . . . . . . . . . . . .59

Coffee setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Milk setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Choco setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Hot water settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Steam setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Flavour settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Automatic timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Screen design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Logo/Screensaver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Change standby logo . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Change screensaver picture . . . . . . . . . . . . . . . . . . . . . . .64

Image and file formats. . . . . . . . . . . . . . . . . . . . . . . . . . . .64

www.schaerer.com

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Faults in the Best Foam™ milk system . . . . . . . . . . . . . . . .66

Faults with display message. . . . . . . . . . . . . . . . . . . . . . . . .66

Faults without display message . . . . . . . . . . . . . . . . . . . . . .68

Safety notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Danger posed by cleaning products . . . . . . . . . . . . . . . . . . .69

Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Emergency information . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Hygiene rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Water. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Coffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Milk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Automatic machine powder / Instant powder . . . . . . . . . .71

Syrup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Operator responsibilities. . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Warranty and liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

BASCAP_BF_EN V02 | 06.2016

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www.schaerer.com Introduction

DANGER!

Risk of electrocution!

CAUTION!

User at risk!

CAUTION!

Risk of machine

damage!

CAUTION!

Hot fluid!

CAUTION!

Hot steam!

CAUTION!

Hot surface!

CAUTION!

Risk of trapping

fingers!

Introduction

Welcome

This coffee machine is part of the next generation of fully automatic coffee machines. In designing this equipment, we utilised both our company's core competencies and our decades of experience.

These operating instructions provide information about the product, its operation and how to clean the coffee machine. If the coffee machine is not used in accordance with the instructions, we cannot be held liable for any damages. However, these operating instructions cannot take every possible application into account. For further information, please contact our customer service.

The performance of the coffee machine depends on its proper operation and maintenance. Carefully read the operating instructions before using the machine for the first time, and keep the instructions in an easily accessible place.

We hope you enjoy using your new coffee machine!

Signs and symbols

General safety notes

Maximum safety is one of the most important features of Schaerer AG products. The effectiveness of the safety equipment can only be ensured if the chapter containing precautions to avoid injury and danger to health are adhered to.

The safety notes can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaerer.com/member).

Danger to the user

Improper handling of the coffee machine can lead to minor injuries. Please observe the following points:

• Read the operating instructions carefully before using the device.

• Do not use the coffee machine if it is not working properly or is damaged.

• Under no circumstances must the installed safety devices be modified.

• Do not touch hot machine parts.

• Under continuous supervision this device can be used by children aged 8 and up and by persons with limited physical, sensory or mental capabilities or a lack of experience and/or knowledge, provided they have been instructed about the safe use of the device and understand the potential hazards resulting from said use.

• Supervise children to ensure that they do not play with the device.

• Cleaning and user maintenance must not be performed by children.

• The coffee machine must be installed so that care and maintenance are possible without any interference.

• Whether the machine is used for self-service or full-service operation, trained personnel must supervise the machine to ensure that care measures are performed and that personnel is available to answer questions regarding its use.

• Only fill the bean hopper with coffee beans, the powder container

with automatic machine powder and the manual inlet with ground coffee (or cleaning tablets during cleaning).

BASCAP_BF_EN V02 | 06.2016

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www.schaerer.com General safety notes

DANGER!

Risk of electrocution!

CAUTION!

User at risk!

CAUTION!

User at risk!

Improper handling of electrical devices can result in electric shock. Please observe the following points:

• Work on electrical systems must only be performed by qualified electricians.

• The device must be connected to a fused electrical network (we recommend routing the connection through a residual-current device).

• All applicable low voltage guidelines and/or country-specific or local safety regulations and laws must be observed.

• The connection must be properly earthed and protected against electric shock.

• The voltage must match the specified values on the device's serial plate.

• Never touch live parts.

• Before performing service work, always switch off the main switch and/or disconnect the device from the power supply.

• The power cable must only be replaced by qualified service technicians.

Beverages containing additives or traces of additives may trigger allergies. Please observe the following points:

• For self-service mode, a sign should be displayed in the vicinity of

the machine to provide information about any additives used which could trigger an allergic reaction.

• For full-service mode, trained personnel should be on hand to pro-

vide information about any additives used which could trigger an allergic reaction.

Danger of poisoning from swallowing cleaning products. Always observe the following points:

• Store cleaning products away from children and unauthorised per-

sons.

• Do not swallow the cleaning products.

• Never mix cleaning products with other chemicals or acids.

• Never pour cleaning products into the milk container.

• Never pour cleaning products into the drinking water tank (internal/ external).

• Only use the cleaning and descaling products for their intended purpose (see label).

• Do not eat or drink while handling cleaning products.

• Ensure that the area is well ventilated when handling cleaning products.

• Wear safety gloves when handling cleaning products.

• Wash your hands thoroughly after handling cleaning products.

Before using cleaning products, read the information on the package carefully. If it is not already on hand, the health and safety data sheet can be obtained from the sales partner (see cleaning product packaging).

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www.schaerer.comGeneral safety notes

CAUTION!

Hot fluid!

CAUTION!

Hot surface!

CAUTION!

Risk of trapping

fingers!

There is a risk of scalding in the area where beverages, hot water and steam are dispensed. Never reach under the dispensing units while the machine is dispensing or during cleaning.

The dispensing units and brewing unit can become hot. Do not touch any part of the dispensing equipment except for the grips provided. Only clean the brewing unit after the coffee machine has cooled down.

When working with moving components, there is a risk of fingers or hands becoming trapped. While the coffee machine is switched on, never reach into the

bean hoppers or powder containers or into the opening of the brewing unit.

BASCAP_BF_EN V02 | 06.2016

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www.schaerer.com General safety notes

CAUTION!

Risk of machine

damage!

Risk of damage to the machine

Improper handling of the coffee machine can lead to damage or contamination. Please observe the following points:

• For water with a carbonate hardness above 5 °dH, install a calcium

filter, as the coffee machine can otherwise be damaged by limescale deposits.

• For insurance reasons, always ensure that at the end of the business day, the stop valve on the water supply (coffee machine with mains water supply) is closed and the main power switch is switched off or the power cable is unplugged.

• Applicable low voltage guidelines and/or country-specific or local safety regulations and laws must be observed.

• Do not operate the device if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry.

• To prevent water damage in case of hose breakage, Schaerer AG recommends routing the water supply connection through a water shut-off valve (at the installation site).

• After extended downtime (e.g. holiday), the coffee machine must be cleaned before it is put back into operation.

• Protect the coffee machine from weather elements (frost, moisture, etc.).

• Faults must only be remedied by a qualified service technician.

• Only use Schaerer AG original spare parts.

• Report any noticeable damage or leaks immediately to an authorised service partner, and have any faulty parts replaced and/or repaired.

• Never spray off the device with water or clean it using a steam cleaner.

• Do not set up the device on surfaces on which a water jet might be used.

• When using caramelised coffee (flavoured coffee), clean the brewing unit twice daily.

• Only fill the bean hopper with coffee beans, the powder container with automatic machine powder and the manual inlet with ground coffee (or cleaning tablets during cleaning).

• Never use freeze-dried coffee as it clogs the brewing unit.

• If the coffee machine and/or auxiliary equipment is transported at temperatures below 10°C, the coffee machine and/or auxiliary equipment must be stored at room temperature for three hours before it can be connected to the power supply and switched on. If these instructions are not followed, condensation may cause short circuits or damage electrical components.

• Always use the new hose set supplied with the machine (drinking

water/waste water hose). Never use old hose sets.

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www.schaerer.comProduct description

CAUTION!

Risk of machine

damage!

Product description

Intended use

The Schaerer Coffee Art Plus has been designed to dispense coffee beverages, hot water, powder-based beverages (toppings & chocolate) and milk beverages, optionally with syrup, in different versions and combinations in cups, mugs, glasses or pots. The steam wand is intended solely for warming up milk.

This device is intended for commercial use in hotels, restaurants and similar establishments. The device is permitted to be installed at self-service locations when a staff member is present for supervision purposes. The device can be used in businesses, offices and other similar work environments, hotels, motels and bed and breakfast establishments and can be operated by non-experts and customers.

Under continuous supervision this device can be used by children aged 8 and up and by persons with limited physical, sensory or mental capabilities or a lack of experience and/or knowledge, provided they have been instructed about the safe use of the device and understand the potential hazards resulting from said use. Children must not play with the device. Children must also not be allowed to perform cleaning procedures or user service.

Use of this equipment is subject to the "General Terms and Conditions" of Schaerer AG and these operating instructions. In legal terms, any other use is not an intended use. The manufacturer accepts no liability for damage resulting from unintended use.

Improper handling of the coffee machine can result in damage. Under no circumstances may the Schaerer Coffee Art Plus be used to heat or dispense any liquid other than the named or cooled milk (pasteurised, homogenised, UHT).

Beverage types and output

Depending on the machine variant and options, the following beverages can be prepared:

Beverage output per hour

Espresso 50-60 ml ± 250 cups

Coffee 120 ml ± 250 cups

Available beverages:

Ristretto Espresso

Coffee Americano

White Americano Milk coffee

Cappuccino (Light, Classic, Fujiyama(light)) Latte Macchiato

Espresso Macchiato Chociatto

Flat white Hot chocolate

Coffee with liquor Coolmacc

Hot milk Cold milk

Hot milk foam Cold milk foam

Caffeine-free beverages Mug

Flavoured coffee and milk beverages Powder based beverages

Steam Hot water

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www.schaerer.com Product description

Models

The Schaerer Coffee Art Plus Best Foam™ is available in the following models:

• Schaerer Coffee Art Plus Best Foam™ with under-counter milk system

• Schaerer Coffee Art Plus Best Foam™ with Centre Milk

• Schaerer Coffee Art Plus Best Foam™ with powder system

• Schaerer Coffee Art Plus Best Foam™ with Flavour Point

Scope of delivery and accessories

Quantity Designation Article number

Documentation

1 Operating instructions

Cleaning instructions

Supplementary instructions for cup warmer + Cup & Cool

Smart card

1 CHEF card 063930

1 SAVE DATA card 063933

Cleaning/cleaning accessories

1 Cleaning brush 067409

1 Set for daily cleaning -

Cleaning container (8 litres) (milk system) 061308

General accessories

Milk container (8 litres) (milk system) 070742

1 Measuring spoon 067111

1 Flat seal 064249

1 Drain hose 067862

Connection cable, CH standard 063260

Connection cable, CH standard 063261

1 Grinding adjustment tool 070907

1 set Milk suction nozzles (8 pcs) 071246

1 60 cm hose (transparent) 061108

* * Depending on machine version. ** Language-specific article number.

Options and optional accessories

Example Option Description

Bean hopper Optional bean hopper with coffee shop de-

sign Not lockable

Machine height: 794 mm

Capacity: 1000 g

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Example Option Description

Under-counter grounds disposal The grounds container and the bottom of the

coffee machine have a cutout that is continued through the counter. The coffee grounds are collected in a large container underneath the counter.

Cup warmer For preheating multiple cups of varying ty-

pes. The cup heating can be regulated.

Cup capacity: ca. 70 – 100

Centre Milk Milk system for two coffee machines

Coolant: R134 a

Coolant quantity: 40 g

Centre Milk milk capacity 8 l or 2 x 4 l

www.schaerer.comProduct description

Under-counter cooling unit for cold milk system

Under-counter cold milk system with integrated milk pump for the preparation of warm and hot milk and milk foam beverages. The milk temperature can be regulated. This option is well suited for use with large milk consumption and little counter space. The system can optionally supply two coffee machines at the same time or it can supply one machine with two milk types.

Powder system For the preparation of beverages with choco-

late powder.

Available in the following versions: Choco and Twin Choco.

Flavour Point Integrated flavour system for the preparation

of flavoured coffee and milk beverages.

The side unit offers space for up to four different varieties.

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www.schaerer.com Product description

Example Option Description

Cup dispenser Cup dispenser for approx. 40 cups in two dif-

ferent sizes.

Ø 60-90 mm

Coin changers Coin changer with MDB interface. Up to 2

coffee machines can be connected. Up to 99 different sale prices can be set.

The coin changer can be switched off, and the unit can be switched to push-button operation.

Accepts coins from 5 cents to 2 euros, CHF

0.10 – CHF 5.00 and two different tokens. The coin changer contains coin tubes for change.

Coin testers The coin tester allows the dispensing of cof-

fee in the Self mode after the necessary coins or tokens have been inserted.

The coin tester can be switched off, and the unit can be switched to push-button operation.

Accepts coins from 5 cents to 2 euros, CHF

0.10 – CHF 5.00 and two different tokens. The coin tester does not return any change.

Powersteam Manual heating and foaming of milk.

Ideal for the professional barista.

Autosteam Automatic heating of milk to a programmed

temperature.

Milk is foamed manually.

Steam cup warmer For pre-warming individual cups immediately

before beverage dispensing.

Only available in Switzerland.

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Example Option Description

Swan neck For dispensing coffee into pots.

High feet If needed, the coffee machine can be placed

on high feet.

Trolley Together with a drinking water and a waste

water tank, the trolley allows the coffee machine to become a mobile unit.

www.schaerer.comProduct description

External drinking and waste water An external monitored drinking and waste

water tank replaces a mains water supply and waste water outlet.

Please contact your local sales partner for more detailed information.

Technical data

Nominal power* Steam boiler Hot water boiler

2000 W/3000 W 2000 W/3000 W

Operating temperature

Minimum operating temperature (T min.) 10 °C 10 °C

Maximum operating temperature (T max.)

Operating temperature 127 °C 95 °C

Overpressure

Working overpressure 2.5 bar 2.5 bar

Permissible operating overpressure (p max.)

Test overpressure 24 bar 24 bar

Drinking water tank capacity Mains water supply

192 °C 192 °C

5 bar 12 bar

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www.schaerer.com Product description

Nominal power* Steam boiler Hot water boiler

Bean hopper capacity 1000 g each ±

Grounds container capacity 35 coffee grounds cakes

External dimensions

Width 420 mm

Height 538 mm

Depth 668 mm

Empty weight ± 40 kg

Permanent noise level** <70 dB (A)

We reserve the right to make technical changes.

* For special equipment, see serial plate. The values specified here apply to the basic con-

figuration.

** The A-weighted noise level (slow) and Lpa (impulse) at the workplace of the operating per-

sonnel is below 70 dB (A) for every operating mode.

Serial plate

Machine-specific data are listed on the serial plate. The serial plate is affixed to the inside of the machine and is visible when the coffee grounds container and the lid above it are removed.

► In the event of a fault or warranty claim, specify the information on the serial plate.

Declaration of conformity

Manufacturer's address

Manufacturer Documentation specialist

Schaerer AG P.O. Box 336 Allmendweg 8 CH-4528 Zuchwil, Switzerland T +41 (0)32 681 62 00 F +41 (0)32 681 64 04 info@schaerer.com www.schaerer.com

Schaerer AG Hans-Ulrich Hostettler P.O. Box Allmendweg 8 CH-4528 Zuchwil, Switzerland

Applied standards

The aforementioned manufacturer declares herewith that this machine complies with all relevant stipulations of the specified directives. In case of any modifications of the units that have not been approved by Schaerer, this declaration is rendered invalid. The following harmonised standards have been applied. For proper implementation of the requirements a quality management system certified in 2008 by Bureau Veritas in accordance with SN EN ISO 9001 is applied.

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For CE conformity

Machinery Directive 2006/42/EC EMC Directive 2004/108/EC

• EN 60335-1:2002 +A1 +A11 +A12 +A13 +A14 +A2

• EN 60335-2-75:2004 +A1 +A11 +A2

• EN 62233: 2008-04

• EN 55014-1: 2006 +A1

• EN 55014-2: 1997 +A1 +A2

• EN 61000-3-2: 2006 +A1 +A2

• EN 61000-3-3: 2008

• EN 61000-6-2: 2005

• EN 61000-6-4: 2007 +A1

International (CB)

Safety

• IEC 60335-1 Ed4.2: 2006

• IEC 60335-2-14 Ed5.1: 2008

• IEC 60335-2-15 Ed5.2: 2008

• IEC 60335-2-24 Ed7: 2010

• IEC 60335-2-75 Ed2.2: 2009

• IEC 62233 Ed1: 2005

EMC

• CISPR 14-1 Ed 5.1: 2009

• CISPR 14-2 Ed 1.2: 2008

• IEC 61000-3-2 Ed 3.2: 2009

• IEC 61000-3-2 Ed2.1: 2001

• IEC 61000-3-3: 2008

• IEC 61000-6-2: 2005

• IEC 61000-6-4: 2006 +A1

www.schaerer.comProduct description

China (CCC)

Safety

• GB4706.1-2005

• GB4706.13-2008

• GB4706.19-2008

• GB4706.30-2008

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www.schaerer.com Installation and commissioning

CAUTION!

Risk of machine

damage!

CAUTION!

Risk of machine

damage!

Installation and commissioning

Setting up the coffee machine

Location

The l oca tio n wh ere the coffee machine is installed must satisfy the conditions specified below. If they are not satisfied, the coffee machine may become damaged. Be sure that the following conditions are met:

• The installation surface must be stable and level so that it does not become deformed under the weight of the coffee machine.

• Do not set up the coffee machine on hot surfaces or close to heat sources.

• Set up the coffee machine in such a way that it can be monitored by trained personnel at all times.

• Route the necessary supply connections to within 1 m of the machine location according to the on-site installation plans.

• Maintain the following clearances for maintenance work and operation:

• Allow enough space above the machine for refilling the beans.

• Leave min. 5 cm of clearance between the back of the machine and the wall (for air cir-

culation).

• Comply with all applicable local regulations for kitchen equipment.

Ambient conditions

The location where the coffee machine is set up must provide the ambient conditions specified below. If these conditions are not ensured, the coffee machine may become damaged. Please adhere to the following conditions:

• Ambient temperature of +10 °C to +40 °C (50 °F to 104 °F)

• Relative humidity of max. 80% RH

• The coffee machine is designed for indoor use only. Do not use in the open and never expose to the weather (rain, snow, subzero temperatures).

If the coffee machine was exposed to subzero temperatures:

► Contact customer service before commissioning.

Power supply

Conditions

The equipment must be connected in accordance with the regulations of the country in which it is installed. The voltage specified on the serial plate must match the mains voltage at the installation location.

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www.schaerer.comInstallation and commissioning

DANGER!

Risk of electrocution!

Risk of electrocution! Always observe the following points:

• The phase must be fused at the ampere value specified on the serial plate.

• It must be possible to disconnect the device from the mains power supply at all poles.

• The local power supply must be constructed according to the currently valid IEC 364 (DIN VDE 0100). An isolated ground outlet or a country-specific single-phase outlet for singlephase connection, or a 5-pole CEE / CEKON socket per EN 60309 or a country-specific multi-pole socket for a three-phase connection, must be available near the machine. The sockets are part of the customer‘s on-site installation. The mains cable must not come into contact with hot surfaces. If the mains cable for this device is damaged then it must be replaced by our service personnel or a similarly qualified person, in order to prevent hazards.

• Never operate a device with a damaged power cable. Have a defective power cable or plug replaced immediately by a qualified service technician.

• Schaerer AG does not recommend using an extension cable. If an extension cable is nevertheless used (minimum cross-section: 1.5 mm²), please comply with the manufacturer’s specifications for the cable (operating instructions) and with applicable local regulations.

• Route the power cable in such a way that it does not pose a tripping hazard. Do not pull the cable over corners or sharp edges, pinch it between objects or allow it to hang loosely in open spaces. Do not position the cable over hot objects, and be sure to protect the cable from exposure to oil and aggressive cleaning products.

• Never lift or pull the device by the power cable. Never pull the plug out of the socket by its cable. Never touch the power cable or plug with wet hands. Never insert a wet plug into a power socket.

Power requirements

Mains Fuse protec-

tion (site face)

1L, N, PE 220 – 240 V~ 50/60 Hz 2000 - 2400 W 10 A 3 x 1 mm²

3000 -3600 W 16 A 3 x 1.5 mm²

5700 - 6900 W 30 A 3 x 4 mm²

3L, N, PE 380 – 415 V 3N~ 50/60 Hz 5700 - 6900 W 3 x 16 A 5 x 1.5 mm²

8300 - 10100 W 3 x 16 A 5 x 1.5 mm²

2L, PE 200 – 220 V 2~ 50/60 Hz 2000 - 2200 W 2 x 15 A 3 x 1.5 mm²

2600 - 3200 W 2 x 15 A 3 x 1.5 mm²

4700 - 5800 W 30 A 3 x 10 AWG

4700 - 5900 W 2 x 30 A 3 x 10 AWG

4700 - 5900 W 2 x 25 A 3 x 2.5 mm²

3L, PE 200 V 3~ 50/60 Hz 7000 W 3 x 20 A 4 x 2.5 mm²

3L, PE 200 V 3~ 50/60 Hz 6900 - 8500 W 3 x 25 A 4 x 2.5 mm²

7700 W 25 A 4 x 2.5 mm²

Connecting cable, conductor cross-section

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www.schaerer.com Installation and commissioning

CAUTION!

Risk of machine

damage!

Water connection/drain

Conditions

The machine can become damaged as a result of poor material and incorrect water values. Always observe the following points:

• The water must be free of contaminants and the chlorine content must not exceed 100 mg mg per litre.

• Do not connect the machine to pure reverse osmosis water or other aggressive types of water.

• The carbonate hardness must not exceed 5 – 6°dKH (German carbonate hardness) or 8.9 – 10.7°fKH (French carbonate hardness), and the total hardness value must always be greater than the carbonate hardness.

• The minimum carbonate hardness is 5 °dKH or 8.9 °fKH. The pH value must be between

6.5 and 7.

• Always use the new hose set (fresh water/waste water hose) supplied with the machine.

The machine must be connected to the water supply in accordance with applicable requirements and the regulations of the respective country. If the machine is connected to a newly installed water pipe, the pipe and intake hose must be rinsed thoroughly to ensure that no dirt gets into the machine.

The coffee machine must be connected to an installed drinking water line with a shut-off valve. The machine is connected to the pressure reducing valve on the main water valve (set to

0.3 MPa (3 bar)) using the mounted pressure hose and the G 3/8" screw connection.

If the machine is connected to a drain, the supplied thermally stable drain hose must be connected to the drip tray and the siphon. This hose must be firmly attached to the drain and slanted at a downward angle (so that the water is able to drain).

The "Water quality" supplementary instructions include information about recording water values and using filter equipment. The supplementary instructions can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaerer.com/member).

Power requirements

Water pressure

Water inlet temperature

Recommended: 0.1 – 0.3 MPa (1 – 3 bar)

Maximum: 0.6 MPa (6 bar)

Minimum: 10 °C

Maximum: 30 °C

Installation

Read the "Setting up the coffee machine" and "Power supply" chapters carefully before installing.

► Unpack the machine.

► Check the remaining package contents for accessories.

► Remove the accessories supplied in the grounds container and water tank.

► Keep the original packaging in case the equipment needs to be sent back.

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Deinstallation and disposal

The coffee machine must be disposed of correctly in conformity with local and legal regulations.

► Contact your service partner.

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www.schaerer.com Operation

CAUTION!

Risk of machine

damage!

Operation

Incorrect use may damage the touch screen. Never use force, strong pressure or sharp objects when pressing on the display.

Check before switching on

► Before switching on the coffee machine, check whether the following conditions are ful-

filled.

Conditions for switching on the coffee machine:

• The main water valve (in machines with a mains water supply) is open/the drinking water tank is filled with fresh water.

• The waste water outlet has been correctly laid/the waste water tank is connected.

• The bean hopper(s) is/are filled and the lock is open.

• The grounds container is empty and inserted correctly.

• The coffee machine is connected to the mains power supply.

Switching the machine on

Starting the PC board

Starting up the PC board takes approx. 1 minute. Nothing is displayed on the Touch Screen during this phase. Once the PC board has been started, the machine is in standby mode and can be switched on.

Standby Quick Menu

In standby mode, the standby Quick Menu can be called up by pressing the [ ] field. The following submenus can be called up in the Quick Menu:

•Set clock

• Set date

• Error and cleaning statistics

• Information

• Machine number (factory setting)

• Customer number (factory setting)

• Display SCA software version (factory setting)

• Display SCA TouchIT software version (factory setting)

• External keys

See chapter "Programming" - "Timer" See chapter "Programming" - "Counters and statistics"

- "Error and cleaning statistics".

Switch on coffee machine (touch screen)

► Switch on the machine using the [ ] field.

 The machine starts and warms up (see information in Quick Info at top right).

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www.schaerer.comOperation

Service menu

The machine must be switched on. The following submenus and function s are cont ained in th e "Service" menu:

• [Cleaning] starts a cleaning programme. A PIN entry prompt can be set for the "self-service" mode. This is configured in the "Self mode settings" parameter.

• [Rinsing] starts a machine rinse.

• [Flavour Point]

• [Exchange flavour bottle] starts the routine for exchanging a flavour bottle.

• [Clean flavour system] starts the Flavour Point cleaning process.

• [Touch screen cleaning] deactivates the touch screen for 30 sec.

• [Quick Info On] displays the "Quick Info" window in the top right corner of the touch screen.

• [Standby] switches the machine into standby. Only in "self-service mode"

• [Cancel] closes the "Service" menu again.

Option: [Service] field visible.

"Service button visible" activated in [TouchIT configuration].

► Press the [Service] field at the top right.

 The "Service" menu opens.

Option: [Service] field hidden.

"Service button visible" deactivated in [TouchIT configuration].

► Press and hold the top right corner of the touch screen for ±2 sec.

 The "Service" menu opens.

Quick info

► Press the [Service] field at the top right.

 The "Service" menu opens.

► Select the [Quickinfo on] field.

 The Quickinfo appears at the top of the touch screen.

► Pressing and holding the Quickinfo window, move it into the required location. Quickinfo provides information on the following temperatures:

• (c) shows the coffee boiler temperature.

• (t) shows the tea boiler temperature (option).

• (s) shows the steam boiler temperature (option).

• (b) shows the booster temperature.

Optional accessories

Option 1: Cup warmer

► Switch on the cup warmer unit via the main switch (1).

 The switch lights up.

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www.schaerer.com Operation

Option 2: Cooling unit on the cold milk system

► Remove the cooling unit cover.

► Set the cooling unit temperature switch (see the arrow).

► Reassemble the cooling unit cover.

 The cooling unit is switched on.

Option 3: Under-machine cooling unit

► Open the door of the under-machine cooling unit.

► Switch on the switch, see arrow.

 The cooling unit is switched on.  The cooling temperature is preset at the factory.

► Close the door.

Main touch screen window

Three user interfaces can be selected in the "Configuration" - "View setup" - "View Mode" menu:

• [Silver design mode] (standard)

• [Self mode]

• [Operator mode]

The machine must be operated with the "Barista Silver" interface so that the Best Foam™ machine functions optimally and all operating options are available. The other screen designs are described below in this operating manual. Should one of the old screen designs be used, however, the Standard SCAP operating manual must be consulted.

See also "Configuration" – "TouchIT configuration" – "Screen layout".

Barista Silver (standard)

With pre-selection (2x, Barista, DECAF), max. 4 groups with 9 beverages each can be configured. If this pre-selection is deactivated, 12 beverages can be displayed on one page.

► Select [Silver design mode] in the "Configuration" - "View setup" - "View Mode" menu.

Option 1: Design variants

► Select [Beverage groups] in the "Configuration" - "View Mode" - "Group selection" menu.

► Select the corresponding selection in the "TouchIT configuration" - "Icon set for product

keys" menu.

Different icon sets for beverage buttons:

• (A) With [Text only] selected.

• (B) With [Set1 ] selected.

• (C) With [Set 2] selected.

• (D) With [Set 3] selected.

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www.schaerer.comOperation

Option 2: Selection varieties

► Define the selection procedure by the selection concerned in the "Configuration" - "View

Mode" - "Group selection" menu.

Selection list with groups:

• (A) [None (all beverages on one page)]

• (B) [Before production selection] selection.

• (C) [On product page with tabs] selection.

• (D) Flavour selection, if configured.

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www.schaerer.com Operation

Operating fields

The following elements in the main window depend on the machine state:

Symbol Description

Groups In "Barista Silver", there are max. 4 groups that can be selected. Each

group can hold max. 9 beverages.

Selecting a beverage group shows the corresponding beverage page with the beverages stored there.

The beverage groups can be configured in the "Configuration" menu in the "Product configuration" submenu.

See also "Programming" - "Beverage selection with groups".

Beverage field The desired beverage can be assigned to each beverage field and pro-

grammed accordingly.

The display of the beverage fields can be selected under [Icon set for product keys] in the [Configuration] menu.

The respective beverage is dispensed by pressing a beverage field.

The beverages can be configured in the "Configuration" menu in the "Product configuration" submenu.

When using the "Barista Silver", the beverage file contains the information that the beverage contains a flavour or that a flavour can be selected for it.

DECAF To be able to dispense decaffeinated beverages (DECAF), two grinders are

needed, one of which is filled with decaffeinated beans. Another possibility is to manually add decaffeinated ground coffee.

The [DECAF] field is used to define the beverage configuration with decaffeinated coffee.

The [DECAF] field can be activated in the [View setup] submenu of the "Configuration" menu.

Double The [2x] field is used to dispense a double beverage. The beverage

selected after pressing this field is dispensed with double the usual quantity.

The [2x] field can be activated in the "View setup" submenu of the "Configuration" menu and is available with the "Operator mode" and "Barista Silver" design.

In "Barista Silver", the [2x] field is available alternately with the "Barista" field.

Barista field The Barista field can be used to adjust the strength of the dispensed beve-

rage for one brewing. After beverage dispensing the Barista field returns to the standard setting of "medium". See figure to the left.

Selecting the barista field toggles between the 3 coffee strengths [black, medium and strong].

In "Barista Silver", the [Barista] field is available alternately with the "2x" field.

Service This field opens the "Quick Menu" in standby mode or the "Service" menu

when the machine is switched on.

See "Basic operation"- "Switching on" - "Quick Menu in standby mode" for further information.

The [Service] field is located in the top right corner in the display.

Stop The [Stop] field is only displayed while a beverage is being dispensed. The

beverage currently being dispensed and any other previously selected beverages can being cancelled using this field.

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www.schaerer.comOperation

Symbol Description

Back The [Back] field returns the user to the previous page and is located in the

top right corner in the display.

Info The [Quick Info] field at the top right is activated in the [Service] field of the

Quick Menu. The Quick Info provides information on the current boiler temperatures.

See "Basic operation"- "Switching on" - "Quick Info" for further information.

ON/OFF The [ON] field at the bottom right is used to switch the machine from stand-

by into the operating mode.

Dispensing information

The flashing symbol at the bottom of the touch screen appears while a beverage is being dispensed.

Beverage selection with groups

Settings can only be changed by a service technician.

The additional [DECAF], [Barista] and [Double products (2x)] functions can be set in the "Configuration" menu in the "View setup" submenu.

If not pre-selection option has been selected, 12 beverages can be displayed for each group. (Not possible when [On product page with tabs] is selected)

The following beverage selection variants are listed in the [Group selection] selection list:

• [none (only one group)]

• [Before product selection]

• [After product selection]

• [On product page with tabs]

BASCAP_BF_EN V02 | 06.2016

Beverage groups

The [Beverage page and groups] selection is only available in [Barista Silver mode].

The additional [DECAF] and [Double products (2x)] functions can be set in the "Configuration" menu in the "View setup" submenu in accordance with the selected operating mode.

Page 28

www.schaerer.com Operation

• 1) Selection of group and from the beverages stored in the group.

• 2) Optional if with flavour [Selection] (aromatisation)

• 3) Beverage dispensing

► Configure all beverages in the "beverage settings".

► Select from the [Beverages with groups] selection list in the "View setup" menu.

 Beverages are selected via a displayed beverage page with max. 9 beverages.

None (all beverages on one page)

• 1) Selection from beverage page

• 2) Selection from product page without pre-selection options

• 3) Beverage dispensing

► Configure all beverages in the "beverage settings".

► From the selection list, select [none (only one group)] in the "View setup" menu.

 Select the beverage on the beverage page displayed with up to 12 beverages.

Before/after product selection

Before beverages are configured for group selection, we recommend defining the following requirements:

• The function of the groups (e.g. SMALL – MEDIUM – LARGE).

• The number of beverage fields which are to be displayed per group.

• The total number of beverages should be taken into consideration.

► Select the [View setup] submenu in the "Configuration" menu.

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► Select [Silver design mode] in the "View Mode" parameter.

► Select [Before product selection] or [After product selection] in the "Group selection" pa-

rameter.

► Set the required number of beverages to be displayed in the "Number of products per

group" parameter.

• 1 - 9 beverages

• 1 - 12 beverages with pre-selection options

► Enter the name in the "Group name" parameter.

► Store an image from the selection list in the "Group button picture" parameter as needed.

► Perform a "restart" by removing the SERVICE card.

► After the restart, reselect the "Configuration" menu with the SERVICE card.

► Open the "Product configuration" submenu.

► Define the beverages in the respective beverage groups.

See also "Configuration" - "Beverage configuration".

The configuration of the 1st group (A) should contain all available basic beverages, if possible.

Configuration example, 4 groups with 6 beverages per group:

Group A [Small]

Group B [Medium]

Group C [Large]

Group D [+Flavour]

Espresso Espresso-1 – –

Coffee Coffee-1 – Coffee 1.1.1

Cappuccino Cappuccino-1 Cappuccino-1.1 Cappuccino 1.1.1

Latte macchiato – Latte macchiato-1.1 Latte macchiato- 1.1.1

Chocciato Chocciato-1 Chocciato-1.1 –

CoolMacc – CoolMacc-1.1 CoolMacc- 1.1.1

 This configuration example enables beverage selection which works in two directions

(Group > Beverage or Beverage > Group).

BASCAP_BF_EN V02 | 06.2016

Option 1: Before product selection

The beverage is now selected from the 4 defined groups:

• Selection (1) from beverage groups, e.g. small - medium - large + flavour.

• Selection (2) from beverage page.

• Selection (3) from flavour types.

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Option 2: Options after beverage selection

Beverages are selected via the beverage page - in the next step, the group is selected (e.g. small - medium - large + flavour)

• 1) Selection from beverage page

• 2) Group selection

• 3) Optional with flavour [Selection] (aromatisation)

► Configure all beverages in the "beverage settings".

► Select from the [After product selection] selection list in the "View setup" menu.

 The beverage is selected from a beverage page displayed.

Self-service

In order to operate the machine with the "Barista Silver" design, only the beverage selection must be deactivated.

The pre-selection must be deactivated under "Configuration - General parameters - General pre-selection". Access only possible with the SERVICE card.

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CAUTION!

User at risk!

CAUTION!

Risk of machine

damage!

CAUTION!

Risk of machine

damage!

Filling and connecting

Coffee beans

Rotating grinding discs in the grinder are an injury hazard. Never reach into the bean hopper while the coffee machine is switched on.

Filling the bean hopper with foreign objects can cause jamming or destruction of the grinder. Never fill the bean hopper with anything other than beans.

► Unlock bean hopper lid and unlatch using knob.

► Fill with coffee beans (max. 1,000 g).

► Replace lid. Twist knob to latch and use key to lock.

Water

Option 1: Mains water supply

The machine can suffer damage if the pump runs dry. Before switching on the machine, make sure that the main water valve is open.

► Open the stop valve on the main water valve.

For reasons relating to insurance law, it is advisable that the main water valve be closed at the end of the day.

Option 2: External drinking water tank

► Remove the cover on the drinking water tank.

► Remove the drinking water tank daily and rinse out thoroughly with fresh water.

► Fill the drinking water tank with fresh drinking water before using it.

► Reinsert the drinking water tank.

► Reattach the cover.

Milk

Option 1: Side cooling unit

► Open the door.

► Remove and rinse the milk container.

► Pour in fresh, pre-cooled milk (3 – 5°C).

► Place the milk container in the cooling unit.

► Place the hose or hoses in the container.

 The hose end must be in contact with the container floor.

► Close the door.

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Option 2: Under-counter milk

► Open the door.

► Remove and rinse the milk container.

► Fill in fresh, pre-cooled milk (3 – 5°C).

► Place the milk container into the cooling unit.

► Hang the hose into the container.

 The hose end must be in contact with the container floor.

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CAUTION!

Risk of machine

damage!

CAUTION!

User at risk!

CAUTION!

Risk of machine

damage!

CAUTION!

Hot fluid!

CAUTION!

Hot surface!

► Close the door.

Automatic machine powder

Improper use can damage the machine. Never fill substances other than coffee machine powder into the powder container. The powder containers must be filled with no more than 500 g (Twin container) or 1,000 g (Standard container) of coffee machine powder.

Moving parts in the powder container are an injury hazard. Never reach into the powder container(s) while the unit is switched on.

Option 1: Choco

► Add the desired choco powder.

Option 2: Twin Choco

The powder container for Twin Choco is divided in the middle and has two compartments for two different types of chocolate powder.

► Pour the desired chocolate powder into compartments 1 and 2.

Flavour Point (option)

Improper use can damage the machine. Never use the Flavour Point to dispense anything other than syrup or spirits.

To prevent a full bottle from overflowing, the hose must first be inserted into the bottle and then connected to the Flavour Point.

► Press the [ ] field.

 The "Service" menu opens.

► Select the [Flavour Point] field.

 The Flavour Point submenu is displayed.

► Select the [Flavour Point bottle exchange] field.

 The exchange routine starts.

► Follow the instructions on the display.

Dispensing

All beverages dispensed from the machine are hot. Never reach beneath the beverage outlet or into the machine when beverages are being dispensed.

Adjusting the outlet height

Hot surfaces can cause burns. Do not touch the beverage outlet during operation.

The outlet height can only be set by a service technician.

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CAUTION!

Hot fluid!

CAUTION!

Risk of machine

damage!

After the beverage button is pressed, the automatic beverage outlet moves to a predefined position.

► Place a cup under the automatic beverage outlet.

► Press beverage button.

 Automatic beverage outlet moves into position.  Beverage is dispensed.  Automatic beverage outlet returns to initial position.

► Once this is complete, remove the cup.

Coffee beverages

► Place a cup under the beverage outlet.

► Press the desired beverage button.

 The beverage button flashes while the machine is dispensing the beverage.  The beverage name and the dispensing progress are shown on the display.

► Remove the cup after the beverage has been dispensed.

Beverages with ground coffee

The manual inlet/ground coffee is located between the bean hoppers.

Incorrect use may damage the machine. Never fill instant coffee into the manual inlet. Only fill with ground coffee or cleaning tablets.

Option 1: With manual inlet monitoring

► Place a cup under the beverage outlet.

► Open the inlet for ground coffee.

 "DECAF inlet open" is displayed in the status bar.  The remaining available beverages are shown on the display.

► Press the desired beverage button.

 "Add decaffeinated coffee powder" appears in the display.

► Add the ground coffee within 15 seconds.

► Close the inlet for ground coffee.

 The beverage is dispensed.

► Remove the cup after the beverage has been dispensed.

Option 2: Without manual inlet monitoring

► Place a cup under the beverage outlet. ► Press the DECAF field.

 The remaining available beverages are shown on the display.

► Press the desired beverage button.

 "Add decaffeinated ground coffee" appears in the display.

► Open manual inlet for ground coffee.

► Add ground coffee within 15 seconds.

► Close manual inlet for ground coffee.

 The beverage is dispensed.

► Remove the cup after the beverage has been dispensed.

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CAUTION!

Hot fluid!

CAUTION!

Hot fluid!

CAUTION!

Risk of machine

damage!

CAUTION!

Hot fluid!

CAUTION!

Hot steam!

Hot water

Dispensing of hot water can be preset as follows using the SERVICE card:

• [Hot water] button with the "Start-stop" function.

• [Hot water] button with the "Press and hold" function.

• [Hot water] button with the "Double beverage" function.

► Place a cup under the hot water outlet.

► Press the [Hot water] button or press it and keep it held down.

► Remove the cup after the beverage has been dispensed.

Milk beverages

If the machine has a milk system, milk beverages can be dispensed with the beverage buttons.

► Place a cup under the beverage outlet.

► Press the desired beverage button.

► Remove the cup after the beverage has been dispensed.

Flavoured beverages

Improper use can damage the machine. Never use the Flavour Point to dispense anything other than syrup or spirits.

Option 1: Select flavour

► Place a cup against the cup stop under the beverage outlet.

► Press the desired beverage button.

 The selection screen is displayed.

► Select a flavour.

► Select Regular or Decaf coffee.

► Press the [Make my drink!] field.

 The selected combination is dispensed.  The beverage overview is once again displayed.

► Remove the cup after the beverage has been dispensed.

Option 2: Predefined beverages

► Place a cup against the cup stop under the beverage outlet.

► Press the desired beverage button.

► Remove the cup after the beverage has been dispensed.

Steam

► Place the cup/container beneath the steam wand.

 The tip of the steam wand must be completely under the surface of the milk.

► Press the [Steam] button.

► After steam dispensing is finished, remove the cup/container.

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► Clean the outside of the steam wand with a moist paper towel.

► Point steam wand at drip grid and briefly press the [Steam] button.

 Milk and beverage residues are flushed out of the steam wand.

Option 1: Powersteam

► Aerate the milk by injecting steam beneath the surface.

 The milk is heated from 5 °C to 37 °C.

► Dense milk foam is created by injecting steam on the bottom third of the milk height, rolling

and turning clockwise.  The milk is heated from 37 °C to 65 °C.

Option 2: Autosteam

► Aerate the milk by injecting steam beneath the surface.

 The milk is heated from to the set temperature.  When the set temperature is reached, Autosteam switches off.

► Dense milk foam is created by injecting steam on the bottom third of the milk height, rolling

and turning clockwise.  The milk is heated from 37 °C to 65 °C.

Dispensing options

Stop dispensing

If the wrong beverage has been selected, it is possible to stop the dispensing process.

Option 1: Stopping continuous dispensing

► Press the [ ] button.

 Continuous dispensing is stopped.

Option 2: Deleting beverages in the pre-selection.

► Press the [ ] button.

 The pre-selected beverages are deleted.  The current beverage is fully dispensed.

Pre-selecting beverages

If configured, multiple different beverages can be selected and dispensed consecutively. The coffee machine dispenses the beverages in the order in which they were selected.

While the current beverages are being dispensed, it is possible to select additional beverages that are to be dispensed consecutively. These are displayed in the top right corner.

► Place a cup under the beverage outlet.

► Press the desired beverage button(s).

► After the first beverage has been dispensed, remove the cup and place the next cup under

the beverage outlet.

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Deleting beverages in the pre-selection.

► Press the [ ] button.

 The pre-selected beverages are deleted.  The current beverage is fully dispensed.

► Pressing [ ] again will also end the current dispensing process prematurely.

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CAUTION!

Risk of machine

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CAUTION!

User at risk!

Double beverage

If the option is configured, you can press the [2 x] button to dispense two beverages at once.

► Place cups under the beverage outlet.

► Press the [2 x] button.

► Press the desired beverage button.

► Remove the cups after the beverages have been dispensed.

Emptying

Grounds container

Coffee grounds land in the grounds container. The beverage output is blocked as long as the grounds container has not been inserted.

Operating the automatic beverage outlet manually will damage it. When removing the grounds container, make sure this does not affect the automatic beverage outlet.

► Push the manual beverage outlet into the highest position.

► Remove the grounds container.

► Empty the grounds container and reinsert it.

 The machine is ready for use again.

Under-counter grounds disposal

The coffee grounds cakes ejected out of the brewing unit pass through the under-counter grounds disposal cutout and into the grounds container below the counter.

► Open the counter door and remove the under-counter grounds container.

► Empty the under-counter grounds container.

► Return the under-counter grounds container to its proper position and close the counter

door.

When the container is full, no instruction to empty it will appear on the machine’s display. The under-counter grounds container should therefore be checked at regular intervals.

Waste water tank

In coffee machines with an external waste water tank, the tank needs to be emptied regularly, at the latest when the empty instruction appears on the display.

► Remove and empty the waste water tank.

► Clean the waste water tank thoroughly with household cleaner and rinse with fresh water.

► Replace the waste water tank.

Transport requirements

Improper transport of the coffee machine can result in injuries. Observe general regulations for health and safety.

► Before moving the coffee machine, be certain to disconnect the drinking water supply,

power supply and waste water outlet.

► Before moving the coffee machine, check the floor for obstacles and uneven areas.

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CAUTION!

Risk of machine

damage!

Improper transport of the machine can result in damage to the machine. Adhere to the following instructions when moving machines on a cart:

• For safety reasons, the cart must be pulled and not pushed when moving the coffee machine.

• Only pull the cart; never pull the machine directly.

• The cart is not intended to be used for transporting freight.

The manufacturer cannot be held liable for any damage resulting from unintended use of the cart or the failure to comply with the operating instructions.

Display notes/instructions

Display message Cause What to do

Grounds container missing • The grounds container was pulled out

(cleaning programme, emptying, etc.).

• The limit switch is faulty.

Empty grounds container The grounds container is full. ► Empty the grounds container.

Cleaning programme Appears when a programmed number of bever-

ages has been dispensed without the machine being cleaned.

Left/right G, beans empty Appears when the bean hopper is empty or

when a coffee bean has become stuck.

► Insert the grounds container.

► If the message persists: Contact your ser-

vice partner.

► Carry out the daily cleaning routine (refer to

the "Cleaning" chapter).

► Fill bean hopper with coffee beans (max.

1,000 g per hopper) and confirm.

Left/right G blocked An object (e.g. stone) is stuck in the grinder. ► Check the grinder for clogging and remove

the remaining beans with a vacuum cleaner if necessary.

Heating coffee/hot water/ steam

Filter exchange The programmed water volume (litres/month)

Service instruction The programmed number of beverages (cups/

Drinking water tank empty • Drinking water tank is empty.

Waste water tank full • Waste water tank is full.

Add ground coffee • [DECAF] field has been pressed in order to

The temperature is 10 °C below the programmed temperature.

has passed through the filter.

month) has been reached. Service is required.

• The float switch is defective.

dispense a decaffeinated beverage.

• The inlet for ground coffee and cleaning tablets has been opened.

► Wait until the target temperature has been

reached.

► If the message persists: Contact your ser-

vice partner.

► Contact your service partner.

► Fill the drinking water tank and place it be-

neath the counter.

► If the message persists: Contact your ser-

vice partner.

► Empty the waste water tank and place it be-

neath the counter.

► If the message persists: Contact your ser-

vice partner.

► Add ground coffee to dispense a decaffein-

ated beverage.

► Close the inlet for ground coffee and clean-

ing tablets.

► If the message persists: Contact your ser-

vice partner.

Flavour 1 empty

Flavour 2 empty

Flavour 3 empty

Flavour 4 empty

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• The corresponding bottle is empty.

• The sensor is defective.

► Place full bottle in the Flavour Point and

connect.

► If the message persists: Contact your ser-

vice partner.

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CAUTION!

Risk of machine

damage!

Switching the machine off

End of operation

Option 1: Operator service mode

► Perform the daily cleaning routine.

 The machine switches to standby once the cleaning programme is finished.

Option 2: External drinking and waste water tank

► Empty the drinking water tank and rinse it with fresh water.

► Empty the waste water tank and clean it thoroughly with fresh water.

Option 3: Milk system

► Remove the milk container.

► Empty and clean the milk container.

Extended downtimes (1 week or more)

Proceed as for end of operation. Additional steps:

► Disconnect the power plug of the machine from the power supply.

 The machine is de-energised.

► Close the stopcock of the drinking water supply.

Failure to do so will result in a loss of warranty coverage in the event of damage.

There is a risk that the water pump may run dry. When taking the device back into service, the stopcock of the drinking water supply must be opened before the machine is switched on.

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Cleaning

CAUTION!

Risk of machine

damage!

Cleaning intervals

Daily

Weekly

As needed

Instruction

Optional

Automatic cleaning

x Cleaning programme

x Automatic rinsing (if programmed)

x x Hot rinsing

x x O Milk hose rinse

x x O Cleaning the milk system

Manual cleaning

x Foamer head

x x O Steam wand

x Grounds container

x Drip tray and drip grid

x Cleaning exterior

x Brewing chamber

x x Bean hopper/powder container

x O Mixer

x O Milk container

x O Cooling unit

x x O Flavour Point

x O Drinking water tank (external)

x O Waste water tank (external)

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Legend

Daily: At least once a day or more often if necessary.

Weekly: At least once a week or more often if necessary.

As needed: As needed (if dirty).

Request: An instruction appears on the display.

Optional: Depending on machine equipment.

For a better overview of the cleaning steps that are required or that have already been performed, use the cleaning schedule in this chapter.

Cleaning products

Use of the wrong cleaning products may damage the machine. Use only cleaning products for daily and weekly cleaning that are recommended by Schaerer AG.

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Before using a cleaning product, read the information on the package label and the HEALTH & SAFETY DATA SHEET carefully. If a HEALTH & SAFETY DATA SHEET is not present, please request it from the sales partner.

Cleaning tablets for coffee system

Application Daily cleaning of the coffee system

Purpose of cleaning Removal of grease residue in the coffee system

Application interval Once daily

Cleaning tablets for milk system

Application Daily cleaning of the milk system

Purpose of cleaning Removal of milk fat and bacteria from the milk system

Application interval Once daily

Cleaning instructions

With the exception of the scheduled time, the cleaning request can only be programmed and set by a service technician.

To schedule the cleaning request using the CHEF card, see "Cleaning request" in the "Programming" chapter.

Several options are available for the cleaning request:

Option 1: No cleaning request

Cleaning request is deactivated.

Option 2: Cleaning request with message

The cleaning request appears at the set time. Beverage dispensing is still possible. Acknowledgement of the message is not necessary.

Option 3: Cleaning request with message and acknowledgement

The cleaning request appears at the set time. In order for beverages to still be served, this must be acknowledged. However, beverages can still be served without a cleaning.

► Acknowledge message.

 Message is hidden and operation is still possible.  Message is displayed again once per minute.

If cleaning is performed at least an hour ahead of the set time, the cleaning request will not be shown.

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CAUTION!

Hot fluid!

CAUTION!

Hot fluid!

Option 4: Mandatory cleaning request

The cleaning request appears at the set time. If the scheduled cleaning is not performed despite the request on the display, the mandatory cleaning is activated after a specific time. On ce the mandatory cleaning is active, beverage dispensing is blocked or the cleaning program is started and can only be exited again by completing the cleaning.

► Acknowledge message.

► Carry out the cleaning procedure.

 Machine is once again ready for use.

Cleaning options

Hot rinsing

Scalding hazard due to hot water. Never reach beneath the beverage outlet or into the machine when beverages are being dispensed.

Option 1: [Service] field visible.

The "Service button visible" parameter in [TouchIT configuration] is activated.

► Press the [Service] field at the bottom left.

 The "Service" menu opens.

► Press the [Rinsing] button. The rinsing cycle is performed.

Option 2: [Service] field hidden.

The "Service button visible" parameter in [TouchIT configuration] is deactivated.

► Press and hold the upper right corner of the touch screen for ±2 sec.

 The "Service" menu opens.

► Press the [Rinsing] button. The rinsing cycle is performed.

A PIN input request is possible in the "Self mode". This is configured in the "Self mode settings" parameter.

Automatic rinsing

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Scalding hazard due to hot water. Never reach beneath the beverage outlet or into the machine when beverages are being dispensed.

Flushing is a precondition for operation of the Best Foam milk system.

Option 1: Start-up flush (cannot be deactivated)

Hot rinsing is triggered as soon as the operating temperature is reached after starting the machine. A warning message appears on the display.

Option 2: Shutdown flush (cannot be deactivated)

Before the machine is switched off, a hot rinsing cycle is performed. A warning message appears on the display beforehand.

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CAUTION!

Risk of machine

damage!

Option 3: Flush coffee

This setting is useful for 24-hour operation. It avoids a "Water flow error" when the first coffee is dispensed after cleaning. Based on the espresso recipe.

The flush coffee is dispensed immediately after cleaning. The flush coffee is not drinkable.

Daily cleaning

Automatic cleaning programme

The machine automatically changes to standby after cleaning. This cannot be deactivated and is the prerequisite for a functioning milk system after cleaning.

Option 1: Without PIN request

► Press the [ ] field.

 The selection list appears.

► Press the [Cleaning] field.

 The cleaning programme starts.

► Follow the instructions on the display.

 Cleaning is performed.

Option 2: With PIN request

► Press the [ ] field.

 The selection list appears.

► Press the [Cleaning] field.

 The entry field for the PIN is shown.

► Enter the PIN.

 The cleaning programme starts.

► Follow the instructions on the display.

 Cleaning is performed.

Touch screen

Damage to the touch screen during cleaning procedure. Do not use abrasive cleaning products. Never use force, strong pressure or sharp objects when pressing on the display.

► Press the [ ] field.

 The selection list appears.

► Press the [Cleaning touch screen] field.

 Touch screen is deactivated for 30 sec.  The display no longer reacts to input.

► Clean the touch screen using paper towels and a commercially available glass cleaner.

 After the countdown ends, the touch screen is activated.

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CAUTION!

User at risk!

CAUTION!

User at risk!

CAUTION!

User at risk!

CAUTION!

User at risk!

CAUTION!

User at risk!

Milk container

There is a danger of contamination of the milk and milk container due to milk deposits and bacteria. Clean the milk container and lid every time before filling.

► Thoroughly rinse the milk container with fresh water several times.

► Carefully clean the milk container lid with fresh water.

► Dry with a clean cloth.

Drinking water tank

There is a danger of contamination of the drinking water tank due to deposits and bacteria. Rinse the drinking water tank daily; do not use cleaning products.

► Thoroughly rinse the drinking water tank with fresh water several times.

► Dry with a clean cloth.

Grounds container

Coffee grounds in the grounds container can quickly lead to mould formation. The spread of mould spores in the machine results in the danger of contamination of the coffee. Therefore, clean the grounds container daily.

► Thoroughly clean the grounds container with water and a household cleaning product.

► Rinse with clear water and dry with a clean cloth.

External waste water tank

There is a risk of contamination of the waste water tank due to deposits and bacteria. Rinse and clean the waste water tank and lid every day.

► Thoroughly rinse the waste water tank with fresh water several times.

► Thoroughly clean the lid of the waste water tank with fresh water.

► Dry with a clean cloth.

Side cooling unit

There is a risk of contamination of the milk and cooling unit due to milk deposits and bacteria. Clean the cooling unit daily.

► Take the milk container out of the cooling unit.

► Wipe out the inside of the cooling unit with fresh water and a fresh, unused cloth.

► Place the milk back into the cooling unit.

See also "Safety notes" - "Hygiene rules" - "Milk".

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CAUTION!

User at risk!

CAUTION!

Risk of machine

damage!

CAUTION!

Risk of machine

damage!

CAUTION!

User at risk!

Manual weekly cleaning

Bean hoppers

Old coffee bean oil can have a negative effect on the taste of the coffee.

Rotating grinding discs in the grinder are an injury hazard. Never reach into the bean hopper while the coffee machine is switched on.

Scratches on bean hoppers. Do not use abrasive cleaning products.

► Latch bean hopper using knob. ► Pull slider forwards.

 Opening leading to machine is locked.

► Remove bean hopper.

► Remove remaining coffee beans from machine and bean hopper.

► Rinse bean hopper thoroughly under running water and wipe clean using a soft cloth.

► Dry the lid and hopper with a clean cloth.

► Reattach the hopper.

► Push the slider backwards.

 Opening leading to machine is unlocked.

► Refill the beans.

Defrosting the cooling unit (Option)

The surface of the cooling unit interior can be damaged. Never remove the ice layer with pointed or sharp objects; always let it defrost.

► Switch off the additional cooling unit or pull out the mains plug.

► Open the front door and leave it open.

► Wipe up the condensation water incurred with an absorbent cloth.

► Repeat the procedure until the ice layer has melted completely.

► Close the front door and switch the device on again or reinsert the mains plug.

Flavour Point (option)

Danger of contamination due to deposits and bacteria. Clean the Flavour Point weekly or as needed.

► Remove bottles from the Flavour Point.

► Clean the Flavour Point interior with hot water and a household cleaner.

► Return bottles to the Flavour Point.

See also "Safety notes" - "Hygiene rules" - "Syrup". See also "Schaerer Coffee Art Plus with Flavour Point" under "As needed" in the "Cleaning" chapter.

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Schaerer Ltd. P.O. Box

CAUTION!

User at risk!

There is a risk of scalding in the beverage, hot water and steam dispensing areas. Never reach underneath the dispensing units during dispensing or cleaning operations.

CAUTION!

Hot fluid!

Risk of scalding when powder-based beverages are being dispensed or when the hose is disconnected from the mixer. Before you disconnect the hose from the mixer, pull out the grounds drawer.

CAUTION!

Risk of machine

damage!

The misuse of cleaning products may damage the machine. You must never under any circumstances insert Milkpure tablets into the manual inlet.

See also "Safety notes" and "Cleaning" in the operating instructions.

Powder system cleaning

The Powder system needs to be cleaned at least once a week.

Ź Push cover up and remove. Ź Remove beverage hose on outlet mix-

ing cup.

Ź Pull out the grounds drawer.

; Beverage output is blocked.

Ź Turn lever under outlet mixing bowl an-

ticlockwise.

Ź Pull outlet mixing bowl forward. Ź Remove beverage hose from machine.

Ź Disassemble mixing bowl into two

parts (see figure).

Ź Clean parts and beverage hose under

warm running water.

Do not mount the parts before they are dry.

Ź Remount the mixing bowl in reverse.

Remount the hoses (don't forget spring).

Ź Place a collection bowl under the mixer

again.

Ź Reattach the cover. Ź The grounds drawer can now be

pushed in again.

Ź Start automatic cleaning programme. Ź Follow the description on the display.

Schaerer Coffee Art Plus with powder system (Option)

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CAUTION!

User at risk!

Improper handling of beans, water, milk, powder or other coffee ingredients can lead to health problems! Observe hygiene regulations as specified by HACCP.

Powder system cleaning as needed

Ź Open lock. Ź Remove powder container. Ź Discard the remaining powder.

Ź Remove and clean funnel above the

mixer.

Ź Remove stubborn residue with a clean-

ing brush.

Ź Reattach the funnel.

Ź Lift cover in the centre (1) and push

down (2).

Ź Pull augers out. Ź Clean the powder container and parts

under warm, running water.

Do not mount the parts before they are dry.

Ź Remount augers in reverse order. Ź Push augers into the powder container. Ź Reattach the cover. Ź Replace powder container. Ź Close lock.

See also "Safety instructions" - "HACCP hygiene regulations" in the operating instructions.

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CAUTION!

User at risk!

CAUTION!

Risk of machine

damage!

As needed

Flavour Point (option)

There is a risk of scalding in the area where beverages, hot water and steam are dispensed. Never reach under the dispensing points while the machine is dispensing or during cleaning.

► Press the [ ] field.

 The "Service" menu opens.

► Select the [Flavour Point] field.

 The Flavour Point submenu is displayed.

► Select the [Cleaning Flavour Point] field.

 The cleaning programme starts.

► Follow the instructions on the display.

 Cleaning is performed.

Drip tray

High temperatures can lead to damage. Do not clean the drip tray in the dishwasher.

► Thoroughly clean the drip tray and the drip grid with water and a household cleaning prod-

uct.

► Rinse with clear water and dry with a clean cloth.

Cup Heater

The cleaning for the cup warmer is described in the separate operating instructions "Cup warmer/ Cup & Cool".

HACCP cleaning concept

When installation, maintenance, care and cleaning are performed properly, Schaerer AG coffee machines satisfy the conditions of HACCP requirements.

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CAUTION!

Risk of machine

damage!

If the coffee machine is not cared for and cleaned properly, the dispensing of milk beverages will become a health hazard in terms of food hygiene. Note and adhere to the following instructions:

• Wear safety gloves during cleaning.

• Wash your hands thoroughly before and after cleaning.

• Clean the coffee machine daily after beverage dispensing has ended.

• Clean the milk container every time before filling and after you have finished dispensing beverages for the day.

• Never pour cleaning products into the milk container.

• Never pour cleaning products into the drinking water tank (internal/external).

• Never mix cleaning products.

• Store cleaning products separately from coffee, milk and coffee machine powder.

• Do not use any abrasive products, brushes or cleaning tools made of metal.

• Do not touch parts that come into contact with beverages after cleaning.

• Read and follow the dosing and safety instructions specified on the cleaning product.

• For daily and weekly cleaning, proceed as described in the operating instructions and on the cleaning cards.

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www.schaerer.comService and maintenance

CAUTION!

Risk of machine

damage!

CAUTION!

Risk of machine

damage!

Service and maintenance

Maintenance

The coffee machine requires regular maintenance. The maintenance schedule depends on multiple factors, most notably the degree to which the machine is used.

When maintenance is due, the machine indicates this on the display. The machine can continue to be operated normally.

► Notify your service partner that maintenance is due.

Failure to perform required maintenance in a timely manner may lead to wear, and reliable operation will no longer be assured. Inform the service partner as soon as possible after the maintenance message appears.

Option 1: Schaerer Coffee Art Plus TouchIT:

After 55,000 beverages are dispensed.

Option 2: Further maintenance intervals applicable to all devices:

Safety valves: every 12 months.

Boilers (steam boilers, flow heaters): every 72 months.

The manufacturer will assume liability under warranty in respect of any claims only and exclusively if the prescribed maintenance intervals are observed.

External water filter

The external water filter must be replaced by an authorised service partner/service technician after the programmed number of litres is reached.

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Programming

Navigation

Symbol Description

Stops/cancels dispensing of a beverage

Back to previous window

Save settings that have been made

Delete / set a value to zero

Dispense test beverage in the product configuration mode.

This field is used to start the dispensing of a test beverage. After dispensing, information about the dispensing time and the brewing time is displayed.

Touching this field opens the settings wheel:

► Set the desired value by moving the wheel up and down.

► Confirm the value you have set by pressing the tick.

 The set value is adopted and displayed in the field.

Enables / disables a function

Opens a selection field.

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Setting examples

Enable/Disable parameters

► Press the field next to the corresponding parameter.

 Field on right side and green = parameter enabled.  Field on left side and grey = parameter disabled.

Selection list

► Press the arrow next to the corresponding parameter.

 The selection list is displayed.

► If available, use the scroll bar to scroll to the desired item.

www.schaerer.comProgramming

Adjusting the setting range

► Press the [ ] field next to the corresponding parameter.

 The control dial appears.

► Turn the control dial upwards or downwards to adjust the value.

 Upwards - value increases.  Downwards - value decreases.  The current value is displayed above the control dial.

► Confirm the desired value with [ ].

 Value is then applied.

Parameters with lettering

► Press and hold the text field for a few seconds.

 The keyboard appears.

► Enter text using the keyboard.

► Confirm with [ ].

 The keyboard closes.

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Parameters with numbers

► Press on the corresponding text field.

 The number pad appears.

► Enter numbers using the number pad.

► Confirm input with [ ].

 The number pad closes.

Standby Quick Menu

Displaying information, settings and statistics in standby mode:

► Press the [ ] field.

► Select the [Quick Menu].

 The "Quick Menu" opens.

The following information is displayed:

• Machine number

• Customer number

• SW Version SCA

• SW Version TouchIT

• Availability of external keys

• Errors and cleaning statistics (see "Counters and statistics" on page 65)

The following settings can be configured:Clock

► Select the [Set clock] field.

► Select hour or minutes and set time using the arrow buttons. Date

► Select the [Set date] field.

► Select day, month or year and set date using the arrow buttons.

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Entering the programming level

The programming level requires a CHEF (or SERVICE) card.

Inactive parameters are only accessible with the SERVICE card.

► Start machine.

► Insert the CHEF card into the card reader.

 The CHEF card menu opens.

► Configure settings and save.

► Remove CHEF card.

 The machine is restarted.

If the service technician activates the CHEF card, the following menu items are available:

• TouchIT configuration

• Counters and statistics

• Beverage settings

• System settings

• Timer operation

• Cleaning instructions

• Screen design

TouchIT configuration

The "TouchIT configuration" menu contains the following items:

• Calibrate Touch Screen

• Language

• Beverage button symbols

•Logo

• Cleaning PIN

• Service PIN

• Timeout for pre-selection (standard beverage group)

• Screensaver timeout

• Image selection for screensaver

• External buttons

• Name, flavour pump 1-4

• Symbol, flavour pump 1-4

The contents of these menu items are described in this section.

Any changes made become active after: 1) the save button has been pressed, 2) the CHEF card has been removed, and 3) the software has been automatically reloaded (during startup).

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Parameters: TouchIT configuration

Display text Setting range Description

Calibrate display – Calibrate display:

During calibration, a cross appears on different positions of the display.

► When the cross appears on the display, press and hold

it until the calibration procedure is finished.

Press the touch screen from the bottom (see figure). Pressing with the hand facing to the left or right at the same height as the finger and pressing with the fingertips leads to much poorer results.

For safety reasons, the Touch Screen glass has a thickness of 3 mm, meaning that a sensitivity similar to that of a smartphone, for example, should not be expected.

It is advisable to calibrate the display if users have problems with the touch screen. For example, this is the case if no reaction is triggered when a field is pressed.

Language All provided languages Changes the display language.

Beverage button symbols (A) Text only

(B) Set 1

Four different symbol sets are available.

► Select the desired symbol set. (C) Set 2

(D) Set 3

Logo (in Standby mode) All stored images Selection from the images stored in the system.

See "Touch screen images".

Cleaning PIN 0-9999 Activates the request for a PIN before cleaning.

► Enter the PIN number in the field.

 PIN request before cleaning.

► Entry field contains (0000).

 No PIN request before cleaning.

(0000) The PIN request is deactivated.

Service PIN 0-9999 Assigns a PIN for the Service menu.

► Enter the PIN number in the field and confirm.

Timeout for pre-selection 0-999 sec Sets the time that elapses before a defined standard tab le-

vel is displayed on the touch screen.

► Make the time setting.

This function is deactivated when set to "0 sec".

Standard tab is defined by the service technician.

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Parameters: TouchIT configuration

Display text Setting range Description

Screensaver timeout 0-999 sec Sets period of time that must expire before a selected

screen saver picture is displayed on the Touch Screen.

► Make the time setting.

 The "Screen saver picture" parameter appears.

See "Logo/Screensaver" for further information.

This function is deactivated when set to "0 sec".

Screen saver picture All stored images Opens the selection menu for the stored screensaver ima-

ges.

► Select an image from the selection list as the screen-

saver image.  The selected image appears on the touch screen af-

ter the set time elapses.

See "Logo/Screensaver" for further information.

External buttons - Activates additional buttons on the user panel. Enables di-

rect dispensing of steam and/or hot water.

"Off" setting:

 A search request is not performed and the "addition-

al buttons" function is not active.

Name, flavour pump 1

Name, flavour pump 2

Name, flavour pump 3

Name, flavour pump 4

Symbol, flavour pump 1

Symbol, flavour pump 2

Symbol, flavour pump 3

Symbol, flavour pump 4

If set to "ON":

 Activates the installed additional buttons without a

search request.

"Auto detect device" setting:

 The search request starts every time the machine is

started. The function is activated when the addition-

al buttons are installed. This function requires additional buttons on the user panel and an additional board.

The search request while the machine is starting takes ±4 sec.

Text input If the SCAP TouchIT is equipped with a Flavour Point, the

description of the flavour can be defined in this parameter.

If the symbol is changed, the standard description is displayed. Only active on machines with Flavour Point.

Text input Selection of the symbol for the flavour at positions 1-4.

If the symbol is changed, the standard description is displayed for the name. Only active on machines with Flavour Point.

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Counters and statistics

The "Counters and statistics" menu contains the following items and information:

• Machine and daily counters

• Beverage counter

• Service counter

• Errors and cleaning statistics

The contents of the submenu are described in this chapter.

Any changes made become active after: 1) the save button has been pressed, 2) the CHEF card has been removed, and 3) the software has been automatically reloaded (during startup).

Parameters: Counters and statistics

Display text Setting range Description

Machine and daily counter - Displays the machine and daily counters.

The display is divided into three columns:

• Description of the function or beverage being counted.

• Daily counter.

• Total count. Machine and daily counters can only be cleared using the

SERVICE card.

The machine and daily counters can be displayed using the SERVICE card and the CHEF card.

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Parameters: Counters and statistics

Display text Setting range Description

Beverage counter - Lists all beverage counters.

The following counters are listed:

• Daily dispensed products

• Total dispensed products Beverage counters can only be cleared using the SERVICE

card.

The beverage counters can be displayed using the SERVICE card and the CHEF card.

www.schaerer.comProgramming

Service counter - Lists all service counters.

The following counters are listed:

• Number of piston strokes per brewing unit.

• The operating hours of the grinders and water pump.

• The runtime of the air pump and mixer.

• The relay switching procedures for coffee, hot water

and steam.

• The grind quantity of the grinders. Machine and daily counters can only be cleared using the

SERVICE card.

The service counters can be displayed using the SERVICE card and the CHEF card.

Service counter (filter change) - Enter the date of the last filter change.

► Select a date range: day, month or year.

► Enter the date using the arrow buttons (up/down).

► Save the entry with the [ ] field that appears.

 The last filter change date is displayed.  The entry field is deactivated (grey).

See "System" - "Restore/backup" for further information on restoring counters and statistics.

The parameter remains deactivated until the current date is no longer identical to the set date.

This parameter can only be adjusted with the SERVICE card.

See "Configuration" - "Date/time/alarm" on setting the filter change parameters.

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Parameters: Counters and statistics

Display text Setting range Description

Service counter (last service) - Enter the date of the last service that was performed.

► Select a date range: day, month or year.

► Enter the date using the arrow buttons (up/down).

► Save the entry with the [ ] field that appears.

 The date of the last service request is displayed.  The entry field is deactivated (grey).

See "System" - "Restore/backup" for further information on restoring counters and statistics.

The parameter remains deactivated until the current date is no longer identical to the set date.

This parameter can only be adjusted with the SERVICE card.

See "Configuration" - "Date/time/alarm" on setting the service request parameters.

Error and cleaning statistics - Display of the error and cleaning statistics.

The display is divided into three columns:

• Icon showing type of message.

• Timestamp with the date and time of the error message.

• Description with a definition of the error message. The statistics cannot be cleared.

The statistics can be displayed using the SERVICE card and the CHEF card.

Product settings

Inactive parameters are only accessible with the SERVICE card.

► Call up the "Beverage settings" menu.

► Select the corresponding group.

► Select the corresponding beverage from the group.

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 Settings for the desired beverage are displayed.

► Make the setting.

► Save the setting.

The beverage settings contain the following menu items:

• Coffee settings

• Milk mix settings

• Milk settings

• Foam settings

• Milk powder settings

• Chocolate settings

• Cup warmer and hot water settings

• Cold water settings

• Steam settings

• Flavour settings

The contents of these menu items are described in this section.

Any changes made become active after: 1) the save button has been pressed, 2) the CHEF card has been removed, and 3) the software has been automatically reloaded (during startup).

Dispensing a test product

To check settings for a beverage, a test beverage can be dispensed in the Individual beverage configuration.

► Place a suitable container below the beverage outlet.

► Press the field. ► Depending on the beverage, the size can be selected.

 The beverage is dispensed with the previously chosen parameter settings.  Once the product has been dispensed, the dispensing and brewing times are dis-

played.

Coffee setting

Parameters: Coffee settings

Display text Setting range Description

Grind quantity 4-16 g

Standard values are:

9.5 g (Ristretto)

9.5 g (Espresso)

9.0 g (Coffee)

9.0 g (Cappuccino)

9.0 g (Latte)

8.5 g (L.Macchiato)

9.0 g (Chociatto)

9.0 g (White Americano)

9.0 g (Americano)

Lower limit 4 g:

When beverages with less than 4 g coffee are vended, the brewing unit becomes soiled very quickly.

Upper limit 16 g:

The maximum quantity of coffee that will fit into the brewing chamber.

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Parameters: Coffee settings

Display text Setting range Description

water volume 1-600 ml

Defines the water quantity for the selected beverage.

Standard values are: 25 ml (Ristretto) 35 ml (Espresso) 110 ml (Coffee) 35 ml (Cappuccino) 35 ml (Milk coffee) 35 ml (L.Macchiato) 35 ml (Chociatto) 35 ml (White Americano) 35 ml (Americano)

Bypass water "With coffee":

0-30 sec

"After/before coffee":

1-500 ml

"With coffee" setting:

If "With coffee" is selected from the selection list in the "Bypass sequence" parameter, the setting for the bypass water is in sec.

"Before/after coffee" setting:

If "Before/after coffee" is selected from the selection list in the "Bypass sequence" parameter, the setting for the bypass water is in ml.

Observe the notes in the "Bypass sequence" parameter.

The "Bypass water present" system parameter is active and a bypass function is selected in the "Bypass sequence" parameter.

2 x grind quantity 0-9.9 sec

See "Grind quantity" parameter.

"Double beverage" is selected in the "Dispensing mode" parameter in the "Common settings".

Milk setting

To adjust the volume or temperature of the milk and milk foam, the "Adjust milk volume" and "Adjust milk temperature" parameters must be changed.

Choco setting

Parameters: Choco settings

Display text Setting range Description

Chocolate quantity 40-999 ml This setting defines the choco quantity for the beverage.

The standard setting is 100 ml.

"Chocolate + milk" is selected in "Powder system" under "System Parameters".

Flush water qty 20-50 ml The flush water quantity after a chocolate beverage is dis-

pensed:

The flush water quantity set here is used to clean the chocolate output components every time a chocolate beverage is dispensed.

The standard setting is 20 ml.

The flush water is a part of the water quantity set in the "Chocolate quantity" parameter.

Chocolate dispenser Left

Right

Selection menu for the chocolate dispenser.

"2x chocolate" is selected in "Powder system" under "System Parameters".

Powder quantity (left, right, 2 x chocolate)

20-100% The entry in %controls the ratio between the powder quan-

tity and water quantity.

The higher the percentage setting, the greater the proportion of powder. This produces a stronger flavour.

The standard setting is 50%.

Hot water settings

Hot water settings parameter

Display text Setting range Description

Water volume 1-99 sec Sets the dispensing time for the hot water quantity.

The "Hot water" system parameter is activated.

The dispensing options are described in the "Dispensing mode" parameter in the "Common settings".

Steam setting

Parameters: Steam settings

Display text Setting range Description

Dosing time 1-99.9 sec Steam dispensing duration setting

The standard value is 90.0 sec.

A steam system is selected in the "Steam outlet" system parameter.

The dispensing options are described in the "Dispensing mode" parameter in the "Common settings".

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Flavour settings

Flavour settings parameter

Display text Setting range Description

Flavour dosing time 1

Flavour dosing time 2

Flavour dosing time 3

Flavour dosing time 4

0-60.0 sec Defines the dosing time for the flavours on pumps 1, 2, 3

and 4.

The standard setting is 0.0 sec.

The Flavour Point must be selected in the system parameters.

Flavour Without flavour/

Set flavour/

Selection

Activates the adding of flavour and/or defines the flavour.

No flavour

 No flavour added.

Selection

 Flavour chosen during beverage selection.

Defined flavours, e.g. strawberry.

 Aroma is permanently defined. The flavours set in

[TouchIT configuration] are available.

The Flavour Point must be selected in the system parameters.

System settings

Parameters: System settings

Display text Setting range Description

Machine number - Entry field for the machine number.

► Select the field.

 The keypad appears.

► Enter the machine number and confirm with the

[] field.

See the data under “Serial number” on the serial plate.

Customer number - Entry field for the customer number.

► Select the field.

 The keypad appears.

► Enter the customer number and confirm with the

[] field. The standard setting is (2).

The customer number can be used to define the location of the machine.

When using the CHEF, MONEY, MASTER and PROGRAM cards, the customer number is checked and must match the machine.

See "Accounting" - "Payment systems setup" for further information.

24h time format On/off Switches the 24h time format on/off.

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Parameters: System settings

Display text Setting range Description

Set clock - ► Select the [Set clock] field.

► Select hour or minutes and set time using the arrow but-

tons.

Set date - ► Select the [Set date] field.

► Select day, month or year and set date using the arrow

buttons.

Automatic timer

Parameters: Machine timer

Display text Setting range Description

www.schaerer.comProgramming

Timer Monday 24h:

00:00-23:59

12h:

00:00 AM-11:59 PM

Timer Tuesday

Timer Wednesday

Timer Thursday

Timer Friday

Timer Saturday

Timer Sunday

24h: 00:00-23:59

12h: 00:00 AM-11:59 PM

Sets the machine timer.

Switching on time:

► Activate the machine switching on time with the [On/Off]

field.  The field lights up green.

► Select the hour or minute range with your finger.

► The left arrow field reduces the setting.

► The right arrow field increases the setting. Switching off time:

► Activate the machine switching off time with the [On/Off]

field.  The field lights up green.

► Select the hour or minute range with your finger.

Arrow functions:

• The left arrow field reduces the setting.

• The right arrow field increases the setting. "00:00" is a valid setting.

Select the desired time format in the "24h time format" parameter under "System settings".

For settings, see the "Timer operation Monday" parameter.

"00:00" is a valid setting.

Cleaning instructions

Cleaning instructions parameter

Display text Setting range Description

Cleaning instructions 00:00 – 23:59 Defines a time for the cleaning instructions.

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Screen design

Screen design parameters

Display text Setting range Description

Screen design Barista Silver / Operator / Self-

service

Logo/Screensaver

The Touch Screen allows customised pictures to be used as a logo and screen saver. The function and the pictures must be set up by a service technician. It is possible to replace, activate and deactivate pictures with the CHEF card.

Change standby logo

► In [TouchIT configuration], select the [Logo] parameter.

 A selection list with the saved pictures appears.

► Select the desired picture from the selection list.

► Save and remove the CHEF card.

 The machine is restarted, and the new logo is displayed in standby mode.

► Select the desired design and confirm.

 The selected design will be activated after the ma-

chine is restarted.

The pictures must be loaded onto the machine by a service technician.

Change screensaver picture

► In [TouchIT configuration], select the [Screen saver timeout] parameter.

 When the time > 0, the [Screen saver picture] parameter is shown.

► Define desired time.

► Select the [Screen saver picture] parameter.

 A selection list with the saved pictures appears.

► Select the desired picture from the selection list.

► Save and remove the CHEF card.

 Machine is restarted and the screen saver is shown with the selected picture after the

corresponding time has elapsed.

The pictures must be loaded onto the machine by a service technician.

Image and file formats

The following pixel dimensions apply to the image data:

• Images as a "logo" with max. 400 x 400 pixels and a size of <100 kB.

• Images as a slide show with max. 430 x 460 pixels and a size of < 100 kB.

• Images as a "screen saver" with max. 480 x 800 pixels and a size of < 100 kB.

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The following file formats are supported:

• JPEG (.jpg) image compression is possible.

• BMP (.bmp) colour depth max. 8 bits.

• PNG (.png) for images with transparent areas.

• GIF (.gif) good lossless compression.

• MPEG-2 (.mpeg) video compression possible.

www.schaerer.comProgramming

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www.schaerer.com Troubleshooting

Troubleshooting

General troubleshooting procedure:

► Switch the coffee machine off and, after several seconds, on again.

 In most cases, the fault will be eliminated automatically.

► Repeat the steps that led to the fault.

If the fault occurs again:

► Find the fault in the following tables.

► Perform the described troubleshooting steps.

If the fault persists:

► Contact your service partner and describe the fault.

If a fault occurs that is not described in this chapter, please contact your service partner immediately.

Faults in the Best Foam™ milk system

Fault Cause What to do

0) Milk foam appearance does not correspond to the reference.

1) Problem with milk foam Milk temperature does not correspond

2) Foam too stiff Incorrect milk temperature. ► Measure temperature. If necessary, adjust ac-

3) Cold or cool drinks Connection between Kombiprint and

4) Best Foam™ not working Kink in silicone hoses upstream and/or

5) Milk dispensed at an angle Beverage outlet contaminated. ► Reduce rinse interval (default = 60 min)

6) Beverage outlet partially blocked

7) Milk sprays when a beverage is being dispensed

8) Beverage outlet moves backwards

Milk temperature does not correspond to the temperature during installation (> +3°C).

to the temperature during installation.

Too much air. ► Reduce air.

connector interrupted.

downstream from the mixer.

Machine is exposed to a draft.

Beverage outlet contaminated.

Milk empty. Milk container monitoring activated?

Beverage outlet contaminated.

Machine older than 38/2015 ► Modification with 066368 (drawing 072390).

► Measure temperature. If necessary, adjust ac-

cording to the deviation.

► Measure temperature. If necessary, adjust ac-

cording to the deviation.

► Check connector.

► Check the silicone hoses. Rectify the fault as nec-

essary.

► Reduce rinse interval (default = 60 min)

► Switch the Best Foam™ System off and on again.

The milk system is refilled. (Rinsing insufficient).

Faults with display message

Display message Cause What to do

Left/right grinder overloaded • Left/right grinder is overloaded.

• Left/right grinder is clogged.

Grinder current fault • PC board faulty.

• Electronics defective.

► Check the grinder for foreign objects.

► If the message persists: Contact your service part-

ner.

► Contact your service partner.

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Display message Cause What to do

www.schaerer.comTroubleshooting

Brewing unit current fault • PC board faulty.

• Electronics defective.

Brewing motor overcurrent • Brewing unit is consuming too

much power (over 4 A).

• Brewing unit is blocked.

Water flow error • No water supply connection.

• Pump defect. (pump pressure < 7.5 bar)

• The brewing unit is blocked.

• Water system clogged.

• Grind level too fine.

• PC board and flow meter incorrectly connected.

• Electrical problem (e.g. PC board).

Crit. coffee temp. • Electrical problem between sensor

and PC board.

• Temperature sensor defective.

Crit. hot water temp. • Electrical problem between sensor

and PC board.

• Temperature sensor defective.

Crit. steam temp. • Electrical problem between sensor

and PC board.

• Temperature sensor defective.

Coffee heater timeout The set temperature of the coffee boil-

er was not reached within 4 minutes of the unit switching on.

Hot water heating timeout The set temperature of the hot water

boiler was not reached within 4 minutes of the unit switching on.

► Contact your service partner.

► Open the stopcock and press the beverage field

again.

► Check the brewing unit.

► Check the grinder mixture.

► If the message persists: Contact your service part-

ner.

► Contact your service partner.

► Switch the machine off and back on.

► If the message persists: Contact your service part-

ner.

► Switch the machine off and back on.

► If the message persists: Contact your service part-

ner.

Steam heater timeout The set temperature of the steam boil-

er was not reached within 4 minutes of the unit switching on.

Coffee sensor defective • Electrical problem between sensor

► Switch the machine off and back on.

► If the message persists: Contact your service part-

ner.

► Contact your service partner.

and PC board.

• Temperature sensor defective.

Hot water sensor defective • Electrical problem between sensor

► Contact your service partner.

and PC board.

• Temperature sensor defective.

Steam sensor defective • Electrical problem between sensor

► Contact your service partner.

and PC board.

• Temperature sensor defective.

Brewing unit timeout The brewing unit motor does not run. ► Contact your service partner.

Steam dispenser timeout The level in the steam boiler was not

► Contact your service partner.

reached.

Milk system disabled The steam temperature has fallen to

115 °C.

► Wait until the temperature has been reached

again.

► Switch the machine off and back on.

► Contact your service partner.

Initialising • The software and the processor are

restarted.

► Switch the machine off and back on.

► Contact your service partner.

• The brewing unit moves into the initial position.

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Faults without display message

Fault Cause What to do

Display dark • Machine is not connected to the

mains supply.

• Machine is not switched on.

No milk • The milk container is empty.

• The milk system is clogged.

• The milk system was incorrectly disabled.

No milk foam • The milk container is empty.

• The milk system is clogged.

• The milk system was incorrectly disabled.

► Check whether the machine is connected to the

mains supply.

► Check whether the machine is switched on.

► If the fault persists: Contact your service partner.

► Check whether the milk container is filled.

► Perform the daily cleaning routine.

► If the fault persists: Contact your service partner.

► Check whether the milk container is filled.

► Perform the daily cleaning routine.

► If the fault persists: Contact your service partner.

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www.schaerer.comSafety notes

CAUTION!

User at risk!

Safety notes

Danger posed by cleaning products

Use

Danger of poisoning from swallowing cleaning products. Always observe the following points:

• Store cleaning products away from children and unauthorised persons.

• Do not swallow the cleaning products.

• Never mix cleaning products with other chemicals or acids.

• Never pour cleaning products into the milk container.

• Never pour cleaning products into the drinking water tank (internal/external).

• Only use the cleaning and descaling products for their intended purpose (see label).

• Do not eat or drink while handling cleaning products.

• Ensure that the area is well ventilated when handling cleaning products.

• Wear safety gloves when handling cleaning products.

• Wash your hands thoroughly after handling cleaning products.

Storage

Always observe the following points:

• Store in a place that is inaccessible to children and unauthorised persons.

• Protect cleaning products from heat, light and moisture.

• Store in a separate location from acids.

• Only store in the original packaging.

• Store cleaning products separately.

• Do not store together with food and drink or other consumable items.

• Local regulations regarding the storage of chemicals (cleaning products) apply.

Disposal

If a cleaning product must be disposed of unused, dispose of the product and its container in accordance with local and legal regulations.

Emergency information

Obtain the phone number of the emergency information service (toxicological information centre) from the cleaning product manufacturer (see cleaning product label). If your country does not have this type of institution, please see the following table:

Swiss Toxicological Information Centre

International calls +41 44 251 51 51

Calls from Switzerland 145

Internet www.toxi.ch

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www.schaerer.com Safety notes

CAUTION!

User at risk!

CAUTION!

User at risk!

CAUTION!

User at risk!

Hygiene rules

Water

Improper handling of water can cause health problems. Always observe the following points:

• The water must be uncontaminated.

• Do not connect the machine to pure reverse osmosis water or other aggressive types of water.

• The carbonate hardness must not exceed 5-6 °dKH(German carbonate hardness) or 8.9-

10.7 °fKH(French carbonate hardness).

• The total hardness must always be higher than the carbonate hardness.

• The minimum carbonate hardness is 5 °dKHor 8.9 °fKH.

• Maximum chlorine content of 100 mg per litre.

• pH value between 6.5 and 7 (pH neutral).

Machines with drinking water tank (internal & external):

• Fill the drinking water tank with fresh water daily.

• Rinse the drinking water tank thoroughly before filling.

Coffee

Improper handling of coffee can cause health problems. Always observe the following points:

• Check the packaging for damage before opening.

• Do not add more beans than will be needed for one day.

• Close the bean hopper lid immediately after filling.

• Store coffee in a cool, dry, dark place.

• Store coffee separately from cleaning products.

• Use the oldest products first ("first in, first out" principle).

• Use before the expiry date.

• Always reclose packages after opening to ensure that the contents remain fresh and are protected from contamination.

Milk

Improper handling of milk can cause health problems. Always observe the following points:

• Do not use unpasteurised or raw milk.

• Only use pasteurised milk or milk heated at ultra-high temperatures.

• Only use homogenised milk.

• Use pre-cooled milk at a temperature between 3–5°C.

• When working with milk, wear protective gloves.

• Use milk directly from the original packaging.

• Never add additional milk. Always clean the container thoroughly before filling.

• Check the packaging for damage before opening.

• Do not add more milk than will be needed for one day.

• Close the milk container lid and cooling unit (internal/external) immediately after filling.

• Store milk in a cool, dry (max. 7 °C) and dark place.

• Store milk separately from cleaning products.

• Use the oldest products first ("first in, first out" principle).

• Use before the expiry date.

• Always reclose packages after opening to ensure that the contents remain fresh and are protected from contamination.

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www.schaerer.comSafety notes

CAUTION!

User at risk!

CAUTION!

User at risk!

Automatic machine powder / Instant powder

Improper handling of automatic machine powder can cause health problems. Always observe the following points:

• Check the packaging for damage before opening.

• Do not fill the machine with more automatic machine powder than will be needed for one day.

• Close the powder container lid immediately after filling.

• Store the automatic machine powder in a cool, dry, dark place.

• Store the automatic machine powder separately from cleaning products.

• Use the oldest products first ("first in, first out" principle).

• Use before the expiry date.

• Always reclose packages after opening to ensure that the contents remain fresh and are protected from contamination.

Syrup

Improper handling of syrup can lead to health problems. Please adhere to the following points:

• Use syrup directly from the original packaging.

• Check the packaging for damage before opening.

• Close the Flavour Point immediately after filling.

• Store the syrup in a cool, dry, dark place.

• Store syrup separately from cleaning products.

• Use the oldest products first ("first-in-first-out" principle).

• Use before the expiry date.

• Always reclose packages after opening to ensure that the contents remain fresh and are protected from contamination.

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www.schaerer.com Liability

Liability

Operator responsibilities

The operator must ensure that the machine undergoes regular maintenance and that the safety devices are checked regularly by a Schaerer AG service partner, a representative thereof, or other authorised persons.

Schaerer AG must be notified in writing of any defects with 30 days. For hidden defects, this period is extended to 12 months from the date of installation (work report, handover report), but no longer than 18 months after the product leaves the factory in Zuchwil.

Safety-relevant parts such as safety valves, safety thermostats, boilers etc. must not be repaired in any circumstances. They must be replaced.

The following intervals apply:

• Safety valves: every 12 months.

• Boilers (steam boilers, continuous flow heaters): every 60 months.

These measures are performed by a Schaerer AG service technician or your service partner as part of the maintenance routine.

Warranty and liability

No responsibility will be taken for warranty or liability claims in the event of personal injury or material damage as a result of one or more of the following causes:

• Improper use of the device.

• Improper mounting, commissioning, operation, cleaning and maintenance of the device and the associated optional devices.

• Failure to observe maintenance intervals.

• Operation of the unit with defective safety devices or safety and protective equipment that is not properly installed or is not functional.

• Failure to observe the safety notes in the operating instructions pertaining to storage, installation, commissioning, operation and maintenance of the machine.

• Operation of the device when it is not in a flawless condition.

• Repairs that have not been carried out properly.

• Use of spare parts that are not original Schaerer AG spare parts.

• Use of cleaning products that are not recommended by Schaerer AG.

• Catastrophic incidents due to foreign objects, accidents, vandalism or force majeure.

• If the device is penetrated by any type of object or the housing is opened.

The manufacturer assumes the warranty with respect to any liability claims only and exclusively if the specified maintenance and service intervals are adhered to and if original spare parts were used that were ordered from the manufacturer or another authorised supplier.

The "General Terms and Conditions" of Schaerer AG apply.

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