SATO S84,S86 Operator's Manual

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Operator Manual

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Limitation of Liability

SATO Corporation and its subsidiaries in Japan, the U.S. and other countri es make no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. SA T O Corporation shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, inciden tal or consequential, in connection with the furnishing, distribution, performance or use of this material.

Specifications and contents in this document are subject to change without notice.

Trademarks

SATO is a registered trademark of SATO Holdings Corporation and its subsidiaries in Japan, the U.S. and other countries.

Secure Digital (SD) Card is a registered trademark of the SD Card Association. QR Code is a registered trademark of DENSO WAVE INCORPORATED. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. All other trademarks are the property of their respective owners.

Version: GBS-S84ex_S86ex-r01-17-10-14OM

S84-ex/S86-ex Operator Manual

Table of Contents ................................................................................... 1

Before You Start..................................................................................... 7

1 Parts Identification............................................................................. 15

1.1 Printer Orientation ............................................................................................ 15

1.2 Parts Identification of the Printer .................................................................... 16

1.2.1 Front View ............................................................................................................... 16

1.2.2 Rear View................................................................................................................ 17

1.2.3 Internal View............................................................................................................ 18

1.3 Parts on the Operator Panel............................................................................. 19

1.3.1 Operator Panel........................................................................................................ 19

1.3.2 LED Indicator........................................................................................................... 20

2 Installing the Printer .......................................................................... 21

2.1 Installation Precautions.................................................................................... 21

2.2 Installation Space.............................................................................................. 22

2.2.1 Front View (S84-ex/S86-ex printer)......................................................................... 22

2.2.2 Rear View (S84-ex/S86-ex printer).......................................................................... 22

2.2.3 Media Dispensed View (S84-ex printer).................................................................. 23

2.2.4 Top View (S84-ex printer)........................................................................................ 24

2.2.5 Media Dispensed View (S86-ex printer).................................................................. 25

2.2.6 Top View (S86-ex printer)........................................................................................ 26

2.3 Installing the Printer onto a Support Structure/Applicator........................... 27

2.4 Checking the Bundled Accessories................................................................ 28

2.5 Connecting the Interface Cable ....................................................................... 29

2.5.1 Available Interfaces................................................................................................. 29

2.5.2 Interface Connections.............................................................................................. 29

2.5.3 Interface Settings..................................................................................................... 30

2.5.4 Interface Combination ............................................................................................. 31

2.6 Connecting the Power Cord............................................................................. 32

2.7 Power On/Off the Printer .................................................................................. 33

2.7.1 Power On the Printer............................................................................................... 33

2.7.2 Power Off the Printer............................................................................................... 33

2.8 Installing Optional Memory Storage................................................................ 34

2.8.1 Installing the Optional SD Card............................................................................... 34

2.8.2 Removing the Optional SD Card............................................................................. 34

2.8.3 Installing the Optional USB Memory........................................................................ 35

Table of Contents

S84-ex/S86-ex Operator Manual

3 Loading the Ribbon and Media........................................................... 37

3.1 Checking the Ink Side of the Ribbon............................................................... 37

3.2 Loading the Ribbon .......................................................................................... 38

3.3 Removing the Ribbon....................................................................................... 41

3.4 Usable Media ..................................................................................................... 42

3.4.1 Adjusting the Position of the Media Sensor............................................................. 42

3.5 Loading Media................................................................................................... 43

3.5.1 Loading Label with Dispenser ................................................................................. 43

3.5.2 Loading Media without Using Dispenser................................................................. 46

4 Operation and Configuration.............................................................. 47

4.1 Display and Operation...................................................................................... 47

4.1.1 Normal Mode Display and Icons.............................................................................. 47

4.1.2 Setting Mode Menu and Icons................................................................................. 50

4.1.3 Error Display and Icons........................................................................................... 51

4.1.4 Setting Display......................................................................................................... 52

4.2 Operating Modes............................................................................................... 54

4.2.1 Online Mode/Pause Mode/Offline Mode.................................................................. 57

4.2.2 Adjusting the Display Brightness............................................................................. 58

4.2.3 Adjusting the Buzzer Volume .................................................................................. 58

4.2.4 Canceling the Print Job ........................................................................................... 59

4.2.5 Adjustment Mode..................................................................................................... 60

4.2.6 Work Shift Setting Mode.......................................................................................... 62

4.2.7 Simple Standalone Mode ........................................................................................ 64

4.2.8 Setting Mode Menu ................................................................................................. 67

4.2.9 User Mode............................................................................................................... 69

4.2.10 Interface Mode....................................................................................................... 74

4.2.11 Memory Mode........................................................................................................ 97

4.2.12 Service Mode....................................................................................................... 105

4.2.13 Advanced Mode................................................................................................... 126

4.2.14 Hex Dump Mode.................................................................................................. 144

4.2.15 Information Mode................................................................................................. 147

4.2.16 Test Print Mode................................................................................................... 150

4.2.17 Default Setting Mode........................................................................................... 153

4.2.18 Download Mode................................................................................................... 156

4.2.19 Upload Mode....................................................................................................... 161

4.2.20 Hidden Setting Mode........................................................................................... 163

4.2.21 Wireless LAN Certificate Download Mode........................................................... 164

4.2.22 Site Survey Mode................................................................................................ 166

Table of Contents

S84-ex/S86-ex Operator Manual

5 Cleaning and Performing Printer Adjustments................................ 171

5.1 Maintenance . ................................................................................................... 171

5.2 Maintenance of the Print Head and Platen Roller ........................................ 172

5.2.1 Maintenance using the Cleaning Kit...................................................................... 172

5.2.2 Maintenance using the Cleaning Sheet................................................................. 175

5.3 Adjusting the Base Reference Point ............................................................. 177

5.3.1 About the Base Reference Point........................................................................... 177

5.3.2 Adjusting the Print Position.................................................................................... 178

5.3.3 Adjusting the Media Stop Position......................................................................... 180

5.3.4 More about the Media Stop Position ..................................................................... 181

5.3.5 Limitation on Base Reference Point Adjustment................................................... 182

5.4 Adjusting the Print Quality............................................................................. 183

5.4.1 Adjustment of the Print Darkness.......................................................................... 183

5.4.2 Adjusting the Print Speed...................................................................................... 184

5.5 Adjusting the Media Sensors......................................................................... 186

5.5.1 Adjusting the Media Sensor Automatically............................................................ 186

5.5.2 Adjusting the I-mark Sensor Level Manually......................................................... 189

5.5.3 Adjusting the Gap Sensor Level Manually............................................................. 191

5.5.4 Adjusting the Paper End Sensor ........................................................................... 193

5.6 Adjusting the Head Pressure Balance .......................................................... 195

5.7 Adjusting the Head Position .......................................................................... 197

5.7.1 Left - Right Pressure Balance Setting ................................................................... 197

5.7.2 Front - Rear Head Alignment................................................................................. 198

5.8 Adjusting the Ribbon Tension Balance ........................................................ 199

6 Troubleshooting................................................................................ 201

6.1 When an Error Message Occurs.................................................................... 201

6.1.1 More Information about Command Error............................................................... 208

6.1.2 More Information about Head Check Function...................................................... 209

6.2 When a Warning Message Occurs ................................................................ 210

6.3 When the LED Lights Red/Blue ..................................................................... 212

6.4 Troubleshooting Table ................................................................................... 213

6.4.1 No Power/Nothing on the Screen.......................................................................... 213

6.4.2 Cannot Feed the Media......................................................................................... 213

6.4.3 Can Feed the Media but Cannot Print................................................................... 214

6.4.4 Bad Print Quality.................................................................................................... 215

6.4.5 Incorrect Print Position .......................................................................................... 216

Table of Contents

S84-ex/S86-ex Operator Manual

6.5 Interface Troubleshooting.............................................................................. 217

6.5.1 USB Interface........................................................................................................ 217

6.5.2 LAN Ethernet Interface.......................................................................................... 217

6.5.3 Bluetooth Interface (Optional)................................................................................ 217

6.5.4 RS-232C Interface................................................................................................. 218

6.5.5 IEEE1284 Interface ............................................................................................... 218

6.5.6 External Signal Interface (EXT)............................................................................. 218

6.5.7 Wireless LAN Interface (Optional)......................................................................... 219

7 Appendix........................................................................................... 221

7.1 List of Initial Values ........................................................................................ 221

7.1.1 Normal Mode......................................................................................................... 221

7.1.2 User Mode............................................................................................................. 221

7.1.3 Interface Mode....................................................................................................... 222

7.1.4 Memory Mode........................................................................................................ 224

7.1.5 Advanced Mode..................................................................................................... 225

7.1.6 Hex Dump Mode.................................................................................................... 227

7.1.7 Test Print Mode..................................................................................................... 227

7.1.8 Default Setting Mode............................................................................................. 228

7.1.9 Service Mode......................................................................................................... 228

7.1.10 Hidden Setting Mode........................................................................................... 229

7.1.11 Work Shift Setting Mode...................................................................................... 230

7.1.12 Simple Standalone Mode .................................................................................... 230

7.1.13 Wireless LAN Setting........................................................................................... 231

7.2 Media Sensor Positions and Media Stop Positions..................................... 235

7.3 About Compatible Mode................................................................................. 237

7.3.1 Compatible Mode .................................................................................................. 237

7.3.2 Compatible Mode - Print Head Width (only for S86-ex printer)............................. 237

7.3.3 Print Head Width and Printable Area Range......................................................... 239

7.4 LCD Power Saving Mode................................................................................ 241

7.5 Input/Output Signal of the External Signal................................................... 242

7.6 Notification Function ...................................................................................... 244

7.7 Replacing Consumable Parts ........................................................................ 246

7.7.1 Replacing the Print Head....................................................................................... 246

7.7.2 Replacing the Platen Roller................................................................................... 248

7.7.3 Replacing the Pressure Roller............................................................................... 250

7.7.4 Replacing the Media Feed Roller.......................................................................... 252

7.7.5 Replacing the Fan Filter ........................................................................................ 253

7.8 Media Motion of the Printer Operation.......................................................... 254

7.8.1 Feed Motion........................................................................................................... 254

7.8.2 Paper End.............................................................................................................. 254

7.8.3 Sensor Error.......................................................................................................... 257

7.8.4 Ribbon Error.......................................................................................................... 258

7.9 Print Speed and Media Size ........................................................................... 259

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S84-ex/S86-ex Operator Manual

7.10 Optional Ribbon Saver ................................................................................. 260

7.10.1 Ribbon Saver Operation...................................................................................... 260

7.10.2 Ribbon Saver Timing Charts ............................................................................... 261

7.10.3 Ribbon Saver Operation and Ribbon Consumption ............................................ 262

7.10.4 Ribbon Specification for the Ribbon Saver.......................................................... 265

7.10.5 Label Specification for the Ribbon Saver ............................................................ 265

7.11 Printer Specifications ................................................................................... 266

7.11.1 Hardware............................................................................................................. 266

7.11.2 Ribbon and Media ............................................................................................... 268

7.11.3 Interface............................................................................................................... 269

7.11.4 Built-in Functions................................................................................................. 269

7.11.5 Printer Languages............................................................................................... 270

7.11.6 Fonts/Symbols/Barcodes..................................................................................... 271

7.11.7 Options................................................................................................................ 273

7.11.8 Accessories......................................................................................................... 273

7.11.9 Standards............................................................................................................ 273

7.12 Interface Specifications................................................................................ 274

7.12.1 USB Interface...................................................................................................... 275

7.12.2 LAN Ethernet Interface........................................................................................ 276

7.12.3 RS-232C Interface............................................................................................... 277

7.12.4 IEEE1284 Interface ............................................................................................. 279

7.12.5 External Signal Interface (EXT)........................................................................... 281

7.12.6 Bluetooth Interface .............................................................................................. 292

7.12.7 Wireless LAN Interface........................................................................................ 293

Table of Contents

S84-ex/S86-ex Operator Manual

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S84-ex/S86-ex Operator Manual

Thank you for purchasing this SATO S84-ex/S86-ex print engine (hereafter referred to as “the printer”). This manual supplies basic information on how to operate the printer. Read the manual carefully to understand each function before operation.

Features of the Product

This SATO S84-ex/S86-ex print engine is a high-performance, automated print/apply labeling system with a user-friendly design and equipped with versatile functions. This print engine has a durable design for non-stop operation.

The main features of the printer are as follows:

• Equipped with a two-color backlight LCD and a two-color status LED for improved monitoring of the printer status.

• Durable design for harsh environment.

• High-speed throughput printing with maximum 16 ips print speed and adjustable backfeed speed control.

• Print head can be replaced easily without using extra tools.

• New designed sensor cover with nonstick surface that can be easily removed and cleaned without any tools.

• Easily upload/download data to/from an SD card or USB memory, or by using the SATO All In One Tool application.

• Supports remote printer setting through the SATO All In One Tool application or a web browser.

• Supports a multi-language display menu and printing of Asian fonts.

• Supports emulations in standard firmware.

• Supports various communication interfaces.

• Supports SNTP protocol.

Before You Start

S84-ex/S86-ex Operator Manual

Safety Precautions

This section describes how to safely operate the printer. Be sure to read and understand all instructions carefully before you install and use the printer.

Pictographic Symbols

This operator manual and printer labels use a variety of pictographic symbols. These symbols show the safe and correct operation of the printer and how to prevent injury to others and property damage. The symbol explanations are as follows.

Example Pictographs

Warning

The Warning symbol indicates that you can cause death or serious injury if you do not follow the instruction or procedure.

Caution

The Caution symbol indicates that you can cause injury or property damage if you do not follow the instruction or procedure.

The pictograph means “Caution is required”. The pictograph includes a specified warning symbol (for example, the left symbol shows electric shock).

The pictograph means “Must not be done”. The pictograph includes a specified prohibited symbol (for example, the left symbol means “Disassembly prohibited”).

The pictograph means “Must be done”. The pictograph includes a specified mandate action symbol (for example, the left symbol means “Disconnect the power plug from the outlet”).

Warning

Place the printer on a stable area.

• Place the printer on a stable area. Do not place the printer on an unstable table, slanted surface or an area subject to strong vibration. If the printer falls off or topples, it could cause injury to someone.

Do not place containers filled with liquid on the printer.

• Do not place flower vases, cups, or other containers filled with liquids, on the printer. If any liquid spills into the printer, immediately power off the printer and disconnect the power plug from the outlet. Then contact your SATO reseller or technical support center. If you operate the printer in this condition, it could cause a fire or electric shock.

Do not place objects into the printer.

• Do not place metal or flammable objects inside the printer’s opening. If a foreign object gets into the printer, immediately power off the printer and disconnect the power plug from the outlet. Then contact your SATO reseller or technical support center. If you operate the printer in this condition, it could cause a fire or electric shock.

Do not use other than the specified voltage.

• Do not use oth e r tha n the specified voltage. Doing so could cause a fire or electric shock.

Before You Start

S84-ex/S86-ex Operator Manual

Warning

Always ground connections.

• Always connect the printer’s ground wire to a ground. Not grounding the ground wire could cause an electric shock.

Handling the power cord

• Do not break or change the power cord. Do not place heavy objects on the power cord, heat it, or pull it. Doing so could cause damage to the power cord and cause a fire or electric shock.

• If the power cor d beco m es dam a ge d (core is exposed, wires broken, etc.), contact your SATO reseller or technical support center. Using the power cord in this condition could cause a fire or electric shock.

• Do not change, overly bend, twist, or pull the power cord. Using the power cord in such a way could cause a fire or electric shock.

When the printer has been dropped or broken

• If the print er is drop p ed or br ok en , immediately power off the printer and disconnect the power plug from the outlet. Contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock.

Do not use the printer when something is unusual about it.

• Continuing to use the printer in the event something is unusual about it, such as smoke or unusual smells coming from it, could cause a fire or electric shock. Immediately power off the printer and disconnect the power plug from the outlet. Then contact your SATO reseller or technical support center for repairs. Under no circumstances should you attempt repairs on your own; it is too dangerous.

Do not disassemble the printer.

• Do not disassemble or modify the printer. Doing so could cause a fire or electric shock. Contact your SATO reseller or technical support center to perform internal inspections, adjustments, and repairs.

Using the head cleaning fluid

• Use of flame or heat around the head cleaning fluid is prohibited. Do not heat it or subject it to flames.

• Keep the flu id ou t of re ac h of childr en . If a child accidentally drinks the fluid, immediately consult with a physician.

Print head

• The print head will become hot after printing. Be careful not to touch it when replacing media or cleaning immediately after printing, to avoid being burned.

• Touching the edge of the print head immediately after printing could cause an injury. Use caution when replacing the media or cleaning the print head.

• Never replace the print head if you have not received the correct training.

Before You Start

S84-ex/S86-ex Operator Manual

Caution

Do not use in areas of high humidity.

• Do not use the printer in areas of high humidity or where condensation forms. If condensation forms, immediately power off the printer and do not use the printer until it dries. Using the printer while condensation is on it could cause an electric shock.

Carrying the printer

• When moving the printer, always disconnect the power cord from the outlet and check to make sure that all external wires are disconnected before moving it. Moving the printer with the wires still connected could cause damage to the cords or connecting wires, resulting in a fire or electric shock.

• Do not carry the printer while it contains media. The media could fall out and cause an injury.

• When setting the printer on the floor or a stand, be sure not to get your fingers or hands pinched under the printer feet.

Power supply

• If your hands are wet, do not operate the power switch, connect the power cord or disconnect the power cord. Doing so could cause an electric shock.

Power cord

• Keep the power cord away from hot devices. Placing the power cord near hot devices could cause the cord’s covering to melt and cause a fire or electric shock.

• When disconnecting the power cord from the outlet, be sure to hold the plug. Pulling the cord could expose or break the wires and cause a fire or electric shock.

• The power cord set that comes with the printer is designed especially for this printer. Do not use it with any other electrical devices.

To p cover

• Be careful not to get your fingers pinched when opening or closing the top cover. Also, be careful that the top cover does not slip off and drop.

Loading media

• When loading a media roll, be careful not to get your fingers pinched between the media roll and the supply unit.

When not using the printer for a long time

• When not using the printer for a long time, disconnect the power cord from the outlet to maintain safety.

During maintenance and cleaning

• When maintaining and cleaning the printer, disconnect the power cord from the outlet to maintain safety.

Before You Start

S84-ex/S86-ex Operator Manual

Precautions for Installation and Handling

Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of the S84-ex/S86-ex printer.

Select a Safe Location

Power Supply

Place the printer on a surface that is flat and lev el.

If the surface is not flat and level, this may cause bad print quality. This may also cause a malfunction and decrease the life span of the printer.

Do not place the printer on a location that produces vibration.

Giving serious vibration or shock to the printer may cause a malfunction and shorten the life span of the printer.

Keep the printer out of high temperature and humidity.

Avoid locations subject to extreme or fast changes in temperature or humidity.

Do not place the printer in a location subject to water or oil.

Do not place the printer in a location where it will be exposed to water or oil. Water or oil entering inside the printer may cause a fire, electric shock or malfunction.

Avoid dust.

Dust build up may result in bad print quality.

Keep out of direct sunlight.

This printer has a built-in optical sensor. Exposure to direct sunlight will make the sensor less responsive and may cause the media to be sensed incorrectly. Close the top cover when printing.

This printer requires an AC power supply.

Be sure to connect the printer to an AC power supply.

Connect the power cord to a grounded power outlet.

Make sure that the printer is connected to a grounded power outlet.

Supply a stable source of electricity to the printer.

When using the printer, do not share its power outlet with other electrical devices that could cause power fluctuations and performance issues with your printer.

Before You Start

S84-ex/S86-ex Operator Manual

Regulatory Approval

FCC Warning

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Statement for Optional Wireless LAN

This device complies with RF radiation exposure limits set forth for an uncontrolled environment. The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm

from all people and must not be collocated or operating in conjunction with any other antenna or transmitter.

Bluetooth/Wireless Communication

Compliance Statement This product has been certified for compliance with the relevant radio interference regulations of your country or region. To make sure continued compliance, do not:

• Disassemble or modify this product.

• Remove the certificate label (serial number seal) affixed to this product. Use of this product near microwave and/or other wireless LAN equipment, or where static electricity or

radio interference is present, may shorten the communication distance, or even disable commun ic atio n.

Before You Start

S84-ex/S86-ex Operator Manual

Industry Canada (IC) Statement for Bluetooth

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

• This device may not cause interference.

• This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles).

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :

• L’appareil ne doit pas produire de brouillage.

• L’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

Cet équipement est conforme aux limites d’exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte les règles d’exposition aux fréquences radioélectriques (RF) CNR-102 de l’IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l’exception des extrémités : mains, poignets, pieds et chevilles).

Disposal of Old Electrical & Electronic Equipment (Applicable in the European Union and other European countries with separate collection systems)

A product marked with this symbol on itself or on its packaging shall not be treated as household waste. Instead, it shall be handed over to an appropriate collection point for the recycling of electrical and electronic equipment in accordance with local regulations. Inappropriate waste handling of this product may cause detrimental consequences for the environment and damage to human health. The recycling of materials will help to conserve natural resources and contribute to your community. For more detailed information on recycling of this product, contact your local municipal organization, your household waste disposal service or the dealer where you purchased the product.

EN55022 Warning

This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user may be

required to take adequate measures.

EN55022 Warnung

Dies ist eine Klasse A Produkt. In einer häuslichen Umgebung verursacht dieses Produkt vielleicht Radioeinmischung in dem Fall, der

vom Benutzer vielleicht verlangt wird, adäquate Maßnahmen zu ergreifen.

Before You Start

S84-ex/S86-ex Operator Manual

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S84-ex/S86-ex Operator Manual

1.1

Printer Orientation

This printer has two types of orientation as below. The media feed direction varies depending on the type of orientation.

Note

The pictures in this manual show the S84-ex (Americas: Standard/Right Hand, Europe: Left Hand) printer, unless otherwise stated. When using the right hand (Americas: Opposite/Left Hand, Europe: Right Hand) model, the picture on the right shows a symmetrical opposite view of your printer. When using the S86-ex printer, the dimension of the media compartment is larger.

Parts Identification

Media feed direction Media feed direction

Americas: Standard/Right Hand Europe/Asia: Left Hand

Americas: Opposite/Left Hand Europe/Asia: Right Hand

1 Parts Identification

S84-ex/S86-ex Operator Manual

1.2

Parts Identification of the Printer

1.2.1

Front View



Operator panel



LCD



Top cover



Power (I/O) switch

Press this switch to power on (I) or power off (O) the printer.



Media discharge outlet

1 Parts Identification

S84-ex/S86-ex Operator Manual

1.2.2

Rear View

S84-ex/S86-ex (Americas: Opposite/Left Hand, Europe/Asia: Right Hand) printer

S84-ex/S86-ex (Americas: Standard/Right Hand, Europe/Asia: Left Hand) printer



Wireless LAN (optional) antenna

To install the optional wireless LAN antenna.



Fan filter

To prevent dust from entering the printer.



AC input terminal

Supplies power to the printer through the inserted power cord.

Before connecting, make sure that the AC voltage of your region is in the range of AC 100 to 240 V, 50 to 60 Hz.



RS-232C connector

To connect the printer to the host computer using the RS-232C serial interface.



IEEE1284 connector

To connect the printer to the host computer using the IEEE1284 interface.



LAN connector

To connect the printer to the host computer using the LAN interface.



SD CARD slot

To install an SD card for additional memory.



USB connector (Type B)

To connect the printer to the host computer using the USB interface.



EXT connector (External signal interface)

Interface connector for external signals. Connect the optional applicator to this terminal.

1 Parts Identification

S84-ex/S86-ex Operator Manual

1.2.3

Internal View



USB connector (Type A)

For connecting to optional USB memory.



Ribbon supply spindle



Media sensor adjustment knob

Used to adjust the position of the media sensor.



Media guide



Feed lock latch

Used to open the feed roller and the media sensor assembly.



Pressure roller release tab

Used to release the pressure plate.



Ribbon rewind spindle



Head lock lever

Used to release the print head assembly.



Ribbon roller



Print head (Consumables)

The part to print on the media. Perform regular maintenance.



Platen roller (Consumables)

1 Parts Identification

S84-ex/S86-ex Operator Manual

1.3

Parts on the Operator Panel

1.3.1

Operator Panel

Note: Remove the protective sheet from the operator panel before use.



LINE button

Toggle between online/offline mode.



LCD



FEED button

Feed a piece of media when the printer is in offline mode.



LED indicator



FUNCTION button

Operates the set function when the printer is in normal mode.

Returns to the setting mode menu from the setting screens.



ENTER button

Enter the setting mode menu when the printer is in offline mode.

Confirm the selected item or the setting value when the printer is in setting mode.



CANCEL button

Go to the CANCEL PRINT JOB screen when the printer is in offline mode.

Returns to the previous setting screen when the printer is in setting mode.



/ / / Arrow buttons

Navigate the selection or set numbers in the screen menu.

Press the button to adjust the buzzer volume when the printer is in normal mode.

Press the and buttons for one second to enter the adjustment mode when the printer is in normal mode.

1 Parts Identification

S84-ex/S86-ex Operator Manual

1.3.2

LED Indicator

LED Indicator Color Description

Blue Power on or online mode (Light off) Power off or offline mode Red Printer error (For example, when a machine error is detected)

Flashes at intervals of two seconds.

Red Printer error (For example, when the ribbon runs out)

Alternately flashes blue and red.

Blue and red

Printer error (For example, when a communication error has occurred)

S84-ex/S86-ex Operator Manual

2.1

Installation Precautions

Install this printer in a location as follows:

• A location that is horizontal and stable. When you install the printer onto a support structure/applicator, the complete assembly must be sturdy and stable. Attach the support structure firmly to the floor or on production machinery.

• A location that has sufficient space for operating the printer. Install the printer so that the media dispenser side is within the designated distance and height relative to the applicator. Install the media supply dispensers with an operational distance to the printer’s input side.

Do not install this printer in a location as follows. Doing so could cause the printer to malfunction.

• A location that is subject to vibration.

• A location with high temperature and humidity.

• A dusty location.

• A location exposed to direct sunlight.

• A location with a lot of electrical noise.

• A location with a large fluctuation in power.

Installing the Printer

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.2

Installation Space

For easy operation and correct airflow, make sure that there is sufficient space around the printer . The illustrations in this section show the printer from different angles, providing dimensions and spatial requirements.

2.2.1

Front View (S84-ex/S86-ex printer)

2.2.2

Rear View (S84-ex/S86-ex printer)

245 mm (9.6”)

117.5 mm (4.6”)

5 mm (0.2”)

265 mm (10.4”)

30 mm

(1.2”)

150 mm (5.9”)

Ø 5 mm (0.2”) 5 positions

36 mm

(1.4”)

Americas: Standard/Right Hand Europe/Asia: Left Hand

223 mm (8.8”)

11 mm (0.4”)

265 mm (10.4”) Ø 5 mm (0.2”) 5 positions

30 mm

(1.2”)

indicates five positions of bores for installing the printer to a support structure.

Americas: Standard/Right Hand Europe/Asia: Left Hand

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.2.3

Media Dispensed View (S84-ex printer)

150 mm (5.9”) 150 mm (5.9”)

150 mm (5.9”)

231 mm (9.1”)

189 mm (7.4”)

266 mm (10.5”)

43 mm (1.7”)

131 mm (5.15”)

168 mm (6.6”)

Americas: Standard/Right Hand Europe/Asia: Left Hand

36 mm

(1.4”)

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.2.4

Top View (S84-ex printer)

230 mm (9.1”)

219 mm (8.6”)189 mm (7.4”)

10 mm (0.4”)

51 mm

(2”)

150 mm (5.9”)

223 mm (8.8”) 174 mm (6.85”)174 mm (6.85”) 150 mm (5.9”)150 mm (5.9”)

Americas: Standard/Right Hand Europe/Asia: Left Hand

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.2.5

Media Dispensed View (S86-ex printer)

150 mm (5.9”) 150 mm (5.9”)

150 mm (5.9”)

231 mm (9.1”)

243 mm (9.6”)

266 mm (10.5”)

43 mm (1.7”)

131 mm (5.15”)

168 mm (6.6”)

Americas: Standard/Right Hand Europe/Asia: Left Hand

36 mm

(1.4”)

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.2.6

Top View (S86-ex printer)

51 mm

(2”)

230 mm (9.1”)

150 mm (5.9”)

223 mm (8.8”) 174 mm (6.85”)174 mm (6.85”) 150 mm (5.9”)150 mm (5.9”)

219 mm (8.6”)243 mm (9.6”)

10 mm (0.4”)

Americas: Standard/Right Hand Europe/Asia: Left Hand

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.3

Installing the Printer onto a Support Structure/Applicator

This printer must be installed onto a support structure/applicator for correct operation. The printer has five bores on the center frame for installing to a support structure. Attach five bolts to the five bores on the center frame to install the printer onto the support structure.

WARNING

Make sure that you use the designated bolts that can ac com m o da te the weigh t of the pr int er. If you do not install the printer correctly, it could fall out of the support structure. This may cause injury.

The picture below shows the installation of the printer onto the support structure.

Note

This picture is for an instructional display purpose only and is not to be interpreted as a precise example.

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.4

Checking the Bundled Accessories

After unpacking the printer, make sure that you have all the bundled accessories. If there are missing items, contact the SATO reseller where you purchased the printer.

Note

Keep the packaging box and the cushioning material after installing the printer. You can pack the printer with this packaging box for shipment when requesting for repairs.

User documents (Quick guide, Warranty, etc.)

Ribbon core

* The shape of power plug varies depending on the region in which it was purchased.

14pin conversion cable

AC power cord*

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.5

Connecting the Interface Cable

The connection of the interface cable is explained as follows:

2.5.1

Available Interfaces

This printer supports the following interfaces. Furthermore, a printer connected with multiple interface cables can continue to operate when receiving data. *You cannot receive data from more than one interface at a time. *You cannot use the USB interface when you have installed the optional wireless LAN.

•USB

•LAN

• RS-232C

• IEEE1284

• Bluetooth

• Wireless LAN (WLAN)

• External signal (EXT)

Note

The wireless LAN interface and Bluetooth interface are optional.

2.5.2

Interface Connections

1 Make sure that the printer, host computer and applicator are powered off.

Set the power switch of the printer to the “O” position.

2 Connect the printer to a host computer with one or more of the available interface

connections.

Use a cable that is compatible with the standard of the interface board as stated in Section 7.12

Interface Specifications. Check the orientation of the connector before you make the connection.

Applicator

Host computer

2 Installing the Printer

S84-ex/S86-ex Operator Manual

3 Connect the applicator cable from the EXT connector of the printer to the applicator.

Use a cable that is compatible with the standard of the interface board as stated in Section 7.12

Interface Specifications. Check the orientation of the connector before you make the connection.

CAUTION

Do not connect or disconnect the interface cables (or use a switch box) with power supplied to either the printer or computer. This action may cause damage to the interface circuitry in the printer or computer. The warranty does not cover such damages.

2.5.3

Interface Settings

You can set the various interface settings of the printer through the interface mode menu. For details, refer to Section 4.2.10 Interface Mode.

In interface mode, you need to configure both the data port and the sub port. An overview of each port is shown below.

Data port

When the interface is set to the data port, it can receive various SBPL commands and receive print data from the host computer. Data port selection: USB, LAN, RS-232C, IEEE1284, Bluetooth, WLAN (Wireless LAN) The optional Bluetooth and optional wireless LAN are available when yo u have installed them. * You cannot select the interface that has already been set for the SUB PORT.

Sub port

This port is for monitoring the printer status. Sub port selection: NONE, USB, LAN, RS-232C, IEEE1284, Bluetooth, WLAN (Wireless LAN) The optional Bluetooth and optional wireless LAN are available when yo u have installed them. * You cannot select the interface that has already been set for the DATA PORT.

Note

The main port and sub port cannot simultaneously use the same interface.

Sub port

- Printer status

Data port

- SBPL command (Print data)

- Printer status

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.5.4

Interface Combination

The interface combinations that can be used for the data port and the sub port are as follows.

[o: configurable, x: not configurable]

Note

• The optional Bluetooth and optional wireless LAN are available when you have installed them.

• Do not select the same interface for the data port and sub port.

• When you have installed the optional wireless LAN, you cannot use the USB interface. The optional wireless LAN is connected to the printer through the USB.

• The sub port cannot be used when you have set ENABLE in the INTERFACE AUTO SELECT screen.

• When WLAN is configured for the data port or the sub port, but the printer is powered on without the wireless LAN adapter, the configured interface setting is changed from WLAN to USB. When USB is configured as the data port or the sub port, but the wireless LAN adapter is connected, the configured interface setting is changed from USB to WLAN.

Data Port

USB LAN RS-232C IEEE1284 Bluetooth WLAN

Sub Port

USB xoooox LAN o

xoooo

RS-232C o o

xooo

IEEE1284 o o o

xoo

Bluetooth o o o o

WLAN x o o o o

NONEoooooo

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.6

Connecting the Power Cord

WARNING

• Do not touch the power switch, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.

• Always connect the ground wire to a ground terminal. Electric shock could occur if you do not.

Note

• The attached power cord is designed exclusively for this printer.

• Do not use the attached power cord with other devices.

1 Connect the power cord to the AC input

terminal at the rear of the printer.

Take note of the orientation of the connector. Secure the printer with one hand, and insert the connector tightly.

2 Insert the power plug into an AC outlet.

Make sure that the AC voltage of your region is in the range of AC 100-240 V, 50-60 Hz. If your local voltage is not in the stated range, contact your SATO reseller or technical support center.

*The shape of the power plug varies depending on the region in which it was purchased.

Note

This product is also designed for IT power distribution system with phase-to-phase voltage 230 V.

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.7

Power On/Off the Printer

WARNING

Do not touch the power switch, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.

2.7.1

Power On the Printer

1 Press the power switch on the operator

panel to “I” position.

2 ONLINE shows on the screen and the

LED lights blue.

2.7.2

Power Off the Printer

1 Make sure that the printer is in offline

mode before you power off.

If ONLINE shows on the screen, press the

LINE button to change to offline mode.

2 Press the power switch on the operator

panel to “O” position.

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.8

Installing Optional Memory Storage

The optional SD card or USB memory can be used for uploading and downloading data (print format, graphics, extended characters) registered in the printer and printer firmware. Contact your SATO reseller or service center for the recommended SD card or USB memory.

2.8.1

Installing the Optional SD Card

You can install an optional SD card into the SD card slot located on the rear of the printer. When using the SD card for the first time, format the SD card in the memory card mode. Refer to

Section 4.2.11 Memory Mode for details.

1 Power off the printer. 2 Insert the optional SD card into the SD

card slot with the orientation the same

as shown in the picture.

Contact your SATO reseller for the recommended SD card.

3 To seat the SD card in the SD card slot,

push it in until it makes a slight clicking sound and is almost completely inside the printer.

When seated and ready to operate, only a very small portion protrudes, approximately 3.18 mm (0.125”).

2.8.2

Removing the Optional SD Card

1 Power off the printer. 2 Press the card edge slightly to release the

SD card from the SD card slot. The SD card slot will immediately release the SD

card .

CAUTION

Do not remove the SD card while the printer is accessing the data in the SD card. Doing so may result in data corruption.

2 Installing the Printer

S84-ex/S86-ex Operator Manual

2.8.3

Installing the Optional USB Memory

When using the USB memory for the first time, format the USB memory in the memory card mode. Refer to Section 4.2.11 Memory Mode for details.

1 Power off the printer. 2 Open the top cover. 3 Insert the optional USB memory into the

USB connector (Series A plug, 2.0

High-speed) on the front of the printer.

Contact your SATO reseller for the recommended USB memory.

4 Close the top cover.

To remove the USB memory from the printer

Power off the printer before removing the USB memory.

CAUTION

Do not remove the USB memory while the printer is accessing the data in the USB memory. Doing so may result in data corruption.

2 Installing the Printer

S84-ex/S86-ex Operator Manual

This page is intentionally left blank.

S84-ex/S86-ex Operator Manual

This printer supports two types of print methods, namely thermal transfer and direct thermal. Thermal transfer is a print method that transfers the ink of the ribbon to the media using the heat of the print head. Direct thermal is a print method that creates the image on direct thermal media using the heat of the print head. Ribbon is not necessary if you are using direct thermal media.

3.1

Checking the Ink Side of the Ribbon

There are two wind directions for the ribbon. Face-out means the ink is on the outer side and Face-in means the ink is on the inner side. This printer supports both wind directions. You can examine the ink side of the ribbon using the following procedure:

1 Place the outer side of the ribbon onto

the media (touching).

2 Scratch the inner side of the ribbon with

your fingernail or a pointed object.

3 If there is a mark on the media, the ink is

coated on the outer side of the ribbon.

Loading the Ribbon and Media

The ink is coated on the inner side. (Face-in ribbon)

The ink is coated

on the outer side.

(Face-out ribbon)

3 Loading the Ribbon and Media

S84-ex/S86-ex Operator Manual

3.2

Loading the Ribbon

Use genuine media and ribbons for the printer, for optimum print quality.

CAUTIONS

• The print head and its surroundings are hot after printing. Be careful not to touch it, to avoid being burned.

• Touching the edge of the print head with your bare hand could cause injury.

The routing path of the ribbon is shown in the right picture.

Note

You can also refer to the sticker located on the inner side of the top cover.

1 Open the top cover .

CAUTION

Open the top cover fully to prevent accidental drop of the cover.

Face-in ribbon

Face-out ribbon

3 Loading the Ribbon and Media

S84-ex/S86-ex Operator Manual

2 Turn the head lock lever  clockwise to

unlock the print head.

3 Load the ribbon  onto the ribbon supply

spindle .

While taking note of the wind direction, insert the ribbon all the way in. Make sure that the ink side of the ribbon is facing down when passing it below the print head.

4 Load an empty ribbon core  onto the

ribbon rewind spindle .

Insert the core all the way in.

3 Loading the Ribbon and Media

S84-ex/S86-ex Operator Manual

5 From the ribbon supply spindle , pass

the ribbon below the print head  and to the ribbon rewind spindle .

6 Wind the ribbon clockwise around the

empty ribbon core  on the ribbon rewind spindle . Attach the free end of

the ribbon to the core with adhesive tape .

7 Turn the ribbon rewind spindle 

clockwise for several rounds, to wind the ribbon.

8 If the media is already loaded, turn the

head lock lever  counterclockwise to

lock the print head.

If the media is not loaded, continue with Section 3.5

Loading Media.

9 Close the top cover.

3 Loading the Ribbon and Media

S84-ex/S86-ex Operator Manual

3.3

Removing the Ribbon

1 Open the top cover. 2 Turn the head lock lever clockwise to unlock the print head. 3 Pull to remove the used ribbon from the

ribbon rewind spindle .

4 Pull to remove the empty core from the

ribbon supply spindle .

You can use this empty core again when you load a new ribbon roll. Load this empty core onto the ribbon rewind spindle.

3 Loading the Ribbon and Media

S84-ex/S86-ex Operator Manual

3.4

Usable Media

This printer can print on two types of media; media roll and fan-fold media. The printer uses sensors to detect I-marks or Gaps on the media in order to precisely print the content.

3.4.1

Adjusting the Position of the Media Sensor

Nonstandard media are media with printing on the reverse side, or media with special shapes. When using nonstandard media, make sure that the media sensor position is aligned with the I-mark or gap of the media. The I-mark sensor of the printer has a fixed position of 5 mm (0.2”) measured from the printer’s center frame. The position of the gap sensor is adjustable. You can adjust the gap sensor position in the following range.

S84-ex printer: 5 mm to 66 mm (0.2” to 2.6”) measured from the printer’s center frame. S86-ex printer: 5 mm to 81 mm (0.2” to 3.2”) measured from the printer’s center frame.

1 Open the top cover. 2 Turn the media sensor adjustment knob

 clockwise or counterclockwise to adjust the gap sensor position.

The green indicator  on top of the media sensor assembly shows the position of the gap sensor.

14 mm (0.55”)

1.5 mm (0.06”)

I- mar k journal paper/linerless labelGap labelI-mark label

3 mm (0.12”)

1.5 mm (0.06”)

14 mm (0.55”)

3 mm (0.12”)

Media feed

direction

Media feed

direction

Media feed

direction

3 Loading the Ribbon and Media

S84-ex/S86-ex Operator Manual

3.5

Loading Media

Use genuine media and ribbons for the printer, for optimum print quality.

CAUTIONS

• The print head and its surroundings are hot after printing. Be careful not to touch it, to avoid being burned.

• Touching the edge of the print head with your bare hand could cause injury.

3.5.1

Loading Label with Dispenser

This section describes the procedure to dispense the label and eject the liner out of the printer. The routing path of the label is shown below. When loading the media, make sure that the print side is facing up.

1 Open the top cover.

CAUTION

Open the top cover fully to prevent accidental drop of the cover.

Label

Platen roller

Pressure roller

Liner

/DEHO

/LQHU

Feed roller and media sensor assembly

Media shaft

Label

3 Loading the Ribbon and Media

S84-ex/S86-ex Operator Manual

2 Turn the head lock lever  clockwise to

unlock the print head.

3 Pull the feed lock latch  to unlock the

feed roller and media sensor assembly

.

The feed roller and media sensor assembly will flip open.

4 Pull the media guide  away from the

printer.

5 Pass the media between the media shaft

, below the feed roller and media sensor assembly , and the print head assembly  and extend it out the

discharge outlet.

Make sure that the end of the media extends out the discharge outlet.

6 Push the media until the innermost edge of

the media lightly touches the printer center frame.

7 Pull the label out from the discharge outlet.

Remove about 30 cm (11.8”) of labels  from the liner .

3 6

3 Loading the Ribbon and Media

S84-ex/S86-ex Operator Manual

8 Push the pressure roller release tab  up

to release the pressure roller plate .

9 Pass the liner  through the gap of the

pressure roller plate .

Push the center of the pressure roller plate  to latch it in place.

Turn the head lock lever counterclockwise to lock the print head.

Close the top cover.

After loading the media and ribbon, perform a test print to make sure that the media is loaded correctly.

Refer to the Section 4.2.16 Test Print Mode for details on how to perform a test print.

CAUTION

• When closing the top cover, be careful not to pinch your fingers.

3 Loading the Ribbon and Media

S84-ex/S86-ex Operator Manual

3.5.2

Loading Media without Using Dispenser

This section describes the procedure to just load the media without using the dispenser. The routing path of the media is shown in the right picture. When loading the media, make sure that the print side is facing up.

1 Refer to steps 1 through 6 of Section

3.5.1 Loading Label with Dispenser to

load the media.

2 Turn the head lock lever 

counterclockwise to lock the print head.

3 Press the feed roller and media sensor

assembly  down until the feed lock latch  is locked.

4 Push the media guide  lightly against the

outermost edge of the media.

5 Close the top cover. 6 After loading the media and ribbon, perform

a test print to make sure that the media is loaded correctly.

Refer to the Section 4.2.16 Test Print Mode for details on how to perform a test print.

CAUTION

• When closing the top cover, be careful not to pinch your fingers.

Feed roller and media sensor assembly

Media shaft

Media

S84-ex/S86-ex Operator Manual

4.1

Display and Operation

The display of the printer varies depending on the following modes:

• Normal mode: refer to Section 4.1.1 Normal Mode Display and Icons.

• Setting mode menu: refer to Section 4.1.2 Setting Mode Menu and Icons.

• Error display: refer to Section 4.1.3 Error Display and Icons.

• Setting display: refer to Section 4.1.4 Setting Display.

4.1.1

Normal Mode Display and Icons

In normal mode, the screen shows the following printer status.

• Printer mode

Operation and Configuration

Icon Description

Shows when the printer is in online mode.

Shows when the printer is in offline mode.

Shows when the printer is in test print mode and hex dump print m od e.

Shows when the printer is in download mode.

Shows when the printer is in upload mode.

Shows when the printer is in memory mode.

Printer mode icon

Trace mode status icon, WLAN field intensity status icon or Bluetooth connection status icon

Message display

SD card icon

USB memory icon

Buzzer volume icon

Warning icons

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

• Trace mode status

• WLAN field intensity status

• Bluetooth connection status

Icon Description

Shows after receiving any data while trace mode is ENABLE.

Shows after receiving ESC (1BH) A while trace mode is ENABLE.

Shows after print operation while trace mode is ENABLE.

Icon Description

Infrastructure Mode

Ad Hoc

Mode

The meaning of this icon differs depending on the wireless LAN mode. In Infrastructure mode Shows when the field intensity is more than level 3 and the printer is connected to an access point. In Ad Hoc mode Always shows when the printer is connected.

Shows when the field intensity is between levels 2 and 3, and the printer is connected to an access point.

O Not used

Shows when the field intensity is between levels 1 and 2, and the printer is connected to an access point.

O Not used

The meaning of this icon differs depending on the wireless LAN mode. In Infrastructure mode Shows when the field intensity is less than level 1 and the printer is connected to an access point. However, it may be possible to communicate depending on the environment. In Ad Hoc mode Always shows when the printer is not connected.

Shows when the printer is not connected to an access point. O Not used

Icon Description

Shows when Bluetooth is connected.

Shows when Bluetooth is disconnected.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

•Buzzer volume

• Warning Icons

• Memory card status

Icon Description

Shows when the volume is level 3 (Loud).

Shows when the volume is level 2 (Medium).

Shows when the volume is level 1 (Low).

Shows when the volume is level 0 (Mute).

Icon Description

Shows when a ribbon “near end” is detected.

Shows when a label “near end” is detected.

Shows when a command error is detected.

Shows when a receive buffer “near full” is detected.

Shows when print head damage is detected.

Icon Description

Shows when an SD card is inserted.

Shows when a USB memory is inserted.

Note

• These icons show only when the SD card or USB memory is connected.

• These icons do not show when the printer is in an error mode.

• These icons do not show when the trace mode is enabled.

• These icons do not show when the ESC+IM command (for specifying LCD display) is in use.

• These icon colors are inverted when the SD card or USB memory is being accessed.

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4.1.2

Setting Mode Menu and Icons

In the setting mode menu, the screen is sho wn as follows.

Refer to Section 4.2.8 Setting Mode Menu for more details.

• Setting Mode

Icon Description

The printer enters the normal mode.

The printer enters the user mode.

The printer enters the interface mode.

The printer enters the memory mode.

The printer enters the service mode.

The printer enters the advanced mode.

The printer enters the hex dump print mode.

The printer enters the RFID mode. * Shows only if you have installed the optional RFID kit and enabled the RFID mode.

The printer enters the printer information mode.

Setting mode icons When an icon is selected, its color is inverted.

Selected setting mode

Valid arrow buttons

for selection.

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4.1.3

Error Display and Icons

When a printer error occurs, the screen shows the following error messages and icons.

• Error Icon

Icon Description

Label end or media end is detected.

Ribbon end is detected.

Sensor error is detected.

Print head is unlocked.

Filament disconnection of the print head is detected.

Communication error is detected.

Receive buffer over is detected.

Item No. error or BCC error is detected.

Memory card is not accessible or there is no free space in the memory card.

Writing to the ROM failed or kanji data error is detected.

Error message

Countermeasure message

Alternates every three seconds

Error number icon

Error icon

Shows the valid arrow

button to switch the screen.

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4.1.4

Setting Display

In various setting mode, the setting display is shown as follows. This section also describes the functions of the buttons in setting mode.

• Selecting an item

Calendar error is detected.

Writing information to the RFID tag failed.

Wireless LAN setting error is detected.

Any printer error other than above is detected.

Error number according to the errors.

Icon Description

Select an item using the

/ buttons.

Returns to the previous screen without saving the setting.

Save the setting and go to the next screen.

Go to the setting mode menu without saving the setting.

Setting contents display

Setting item display

Select an item using the

/ buttons.

Valid arrow buttons display

Setting contents display

Setting item display

Returns to the previous screen without saving the setting.

Save the setting and go to the next screen.

Go to the setting mode menu without saving the setting.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

• Setting values

Setting contents display

Setting item display

Valid arrow buttons display

Move the cursor using the /

buttons.

Change the value of the highlighted cursor

using the / buttons.

Save the value and go to the next screen.

Go to the setting

mode menu without saving

the setting.

Returns to the previous screen without saving the setting.

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S84-ex/S86-ex Operator Manual

4.2

Operating Modes

The printer contains a variety of the following operating modes: Click on the blue links below to go directly to the details of the selected operating mode.

• Online Mode/Pause Mode/Offline Mode

• Adjusting the Display Brightness

• Adjusting the Buzzer Volume

• Canceling the Print Job

• Adjustment Mode

• Work Shift Setting Mode

• Simple Standalone Mode

• Setting Mode Menu:

•User Mode

•Interface Mode

•Memory Mode

•Service Mode

•Advanced Mode

•Hex Dump Mode

•Information Mode

• Test Print Mode

• Default Setting Mode

• Download Mode

• Upload Mode

• Hidden Setting Mode

• Wireless LAN Certificate Download Mode

• Site Survey Mode

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

The flow chart provides a clear summary of all the modes and their access methods.

Power off

button

Online state

Power on

Offline state

User mode

Interface mode

Advanced mode

HEX dump

mode

More operations are shown on the next page.

button

Sound

adjustment mode

Work shift

setting mode

Memory card

mode

RFID user

mode

Information

mode

Service mode

Print pause request/

button

Simple

standalone mode

Adjustment

mode

Cancel print job

mode

button

(Press for 5 seconds)

button

(Press for 5 seconds)

button

buttons

button

* Shows only if you have

installed the optional RFID kit and enabled RFID mode.

(Press for 1 second)

buttons

User Mode

Adjustment

Mode

Sound

Adjustment

Interface

Mode

Memory

Mode

Service Mode

Advanced

Mode

Hex Dump

Mode

Information

Mode

Work Shift

Setting Mode

Simple

Standalone

Mode

Canceling the

Print Job

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

Power on

Power off

Test print mode

Power on

Default setting

mode

Download

mode

+ Power on

Upload

mode

+ Power on

Hidden setting

mode

+ + + Power on

WLAN certificate

download mode

+ + Power on

Site survey

mode

+ + Power on

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Test Print

Mode

Default

Setting Mode

Download

Mode

Hidden

Setting Mode

Upload

Mode

Wireless LAN

Certificate

Download Mode

Site Survey

Mode

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

4.2.1

Online Mode/Pause Mode/Offline Mode

In online mode, the printer is ready to receive print data from the host computer or other connected devices and start the print job.

When you send a pause command during printing, the printer stops the print job and enters pause mode.

In offline mode, you can cancel the print job, feed the media or enter the setting mode menu.

Enters offline mode and the print job is stopped.

Changes to settings mode.

Adjust the display brightness.

Adjust the

buzzer volume.

Enters adjustment mode.

Shows the remaining print job. Shows the remaining print job.

Resume the print job.

Enters online mode or pause mode.

Feed a piece of media.

Adjust the display brightness.

Shows the remaining print job.

Enters adjustment mode.

• Adjust the buzzer volume.

• Press for more than five seconds to enter the simple standalone mode.

Cancel the print job.

Enters the setting mode menu.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

4.2.2

Adjusting the Display Brightness

In normal mode (online or offline), press the / buttons repeatedly to adjust the display brightness.

You can adjust the brightness in thirty-two steps (sixteen left and sixteen right). The brightness changes one step for every press of the button or button.

4.2.3

Adjusting the Buzzer Volume

In normal mode (online or offline), press the button repeatedly to adjust the volume of the buzzer.

1 When the printer is in online or offline mode, press the button to show the current

buzzer volume of the printer.

The buzzer volume icon is shown on the top right corner of the screen.

2 Pressing the button will cycle through the volume level and the buzzer will beep

according to the volume.

button

button button

button

This illustration shows the screen images of the volume adjustment in offline mode.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

4.2.4

Canceling the Print Job

Cancel the print job according to the following procedure:

1 Press the LINE button to change the

printer to offline mode.

2 Press the CANCEL button.

CANCEL PRINT JOB shows to confirm the cancelation of the print job.

3 Press the / buttons to select YES and

press the ENTER button to confirm.

CURRENT and ALL show on the screen.

Note

• Be sure you want to cancel the print job before selecting YES. The job cannot be recovered and will have to be re-transmitted to the printer.

• Press the FUNCTION button or the CANCEL button to exit the CANCEL PRINT JOB mode without clearing the print data.

4 Press the / buttons to select

CURRENT or ALL.

• CURRENT: Cancel the current print job.

• ALL: Cancel all the print jobs in printer’s memory.

5 Press the ENTER button to confirm.

CANCEL PRINT JOB COMPLETED shows and three beeps will sound. The printer will then enter offline mode. The selected print jobs will be cleared from memory.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

4.2.5

Adjustment Mode

The printer has a quick access to the adjustment mode for setting the print position, stop position and print darkness. These adjustments are in conjunction with the configuration adjustments performed in the user mode menu.

1 When the printer is in online or offline mode, press the and buttons for one second

to enter the adjustment mode. PITCH POSITION shows on the screen.

2 Press the / buttons to set the desired value and press the ENTER button to

save the setting and proceed to the next adjustment screen.

PITCH POSITION

Offset the print position in the vertical direction. Set the offset value with '+' to move the print position opposite the feed direction and value with '-' to move the print position in the feed direction. The setting value is adjustable by 0.25 mm (0.01”) regardless of the print resolution. The setting range is from -3.75 mm (-0.15”) to +3.75 mm (+0.15”).

OFFSET POSITON

Correct the offset position. Offset position refers to the dispense stop position. Set the offset value with '+' to move the stop position opposite the feed direction and value with '-' to move the stop position in the feed direction. The setting value is adjustable by 0.25 mm (0.01”) regardless of the print resolution. The setting range is from -3.75 mm (-0.15”) to +3.75 mm (+0.15”).

Press the or button

+ buttons (press for 1 second)

button

* Press the or button to set the value.

button

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

3 After adjustment, press the FUNCTION button or the CANCEL button to exit the

adjustment mode. The printer enters offline mode.

Note

Pressing the FUNCTION button or the CANCEL button before pressing the ENTER button will not save the adjustment.

4 Perform a test print after completing the adjustments to make sure that the settings are

correct.

Refer to Section 4.2.16 Test Print Mode for details.

DARKNESS

Fine tune the print darkness. The setting range is from 00 to 99. 00 is the lightest and 99 is the darkest.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

4.2.6

Work Shift Setting Mode

This mode allows for specific production shift information to be printed on a label when used with the printer SBPL command. The flowchart shows the sequence of the setting screens for the work shift mode. The table describes each setting screen in detail.

Note

• This mode is enabled only if SHIFT CODE is set to YES in the hidden setting mode.

• You can set up to three shifts depending on the number of work shifts required in the field. For exam-

ple, if two shifts are required, set work shift number 1 and 2.

SELECT SHIFT

Select the work shift number to store the work shift setting. You can select the work shift number from 1 to 3.

Note

If you select EXIT and press the ENTER button, the printer returns to the online screen.

(Press for 5 seconds)

buttons



* When SHIFT CODE is set to YES in the hidden setting mode

Select EXIT + button

Select other than EXIT + button

button

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

ENTER SHIFT TIME

Set the printer start time in 24-hour format. Press the

/ buttons to shift the cursor and press the / bu ttons to

change the value. Press the ENTER button to save the value and proceed to the next

setting screen.

HOW MANY CHR?

Set the character size of the SHIFT NAME by specifying the number of characters.

Select the number of characters using the

/ buttons and then press

the ENTER button. The setting range is from 01 to 16.

ENTER SHIFT NAME

Specify a name for the work shift. Available characters are A to Z, space and 0 to 9. The number of characters you can enter depends on the character size se t in the HOW MANY CHR? screen.

Press the

/ buttons to shift the cursor and press the / bu ttons to

set the character. Press the ENTER button to save the work shift name.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

4.2.7

Simple Standalone Mode

This mode allows the printer to function independently from a host computer once a fixed format has been sent and saved to the SD card or USB memory. The data may be saved to the SD card or USB memory while in the print buffer, then recalled later with a new print quantity specified. The SD card or USB memory can hold a maximum of nine formats. However, one file number will only hold a single format; new format will overwrite the existing saved format. The host computer must be reconnected to the printer to overwrite an existing format. The flowchart shows the sequence of the setting screens for the simple standalone mode. The table describes each setting screen in detail.

* Press the , , or button to

select an item or set the value accordingly. The active arrow icons are shown on the screen.

or button

button

Select LOAD + button

Select SAVE + button

button



button

(Press for 5 seconds)

Select YES + button

button

Shows only when there is sequential data.

Select NO + button

button

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

STANDALONE MODE

Select the following options using the / buttons and then press the

ENTER button.

• LOAD: Read and print the file.

• SAVE: Save the received print data to a file.

Note

Three beeps will sound if you select SAVE and press

the ENTER

button when there is no received data.

INTERFACE SELECT

Select the memory type using the / buttons and then press the ENTER button.

Note

Three beeps will sound if the connected memory has no data to load or the selected memory is not connected.

SELECT NUMBER

Select the file number using the / buttons and then press the

ENTER button to load the specified file or save the received data.

The setting range is from 01 to 09.

DATA EXISTS, OVERWRITE?

This screen confirms that you are overwriting a file if you have selected to save to an existing file number.

Select the following options using the

/ buttons and then press the

ENTER button.

• YES: Overwrite the existing file.

• NO: Cancel the overwrite and return to the SELECT NUMBER screen.

Note

Make sure that you do not need the existing file before overwriting it.



4 Operation and Configuration

S84-ex/S86-ex Operator Manual

RECEIVE DATA COPYING. . .

This screen shows that the received data is being copied. SAVE COMPLETED shows when the received data is fully copied.

Note

Three beeps will sound if the printer fails to copy the received data. The printer returns to the STANDALONE MODE screen.

SAVE COMPLETED.

This screen shows when the received data is saved to a specified file. Press the ENTER button to return to the STANDALONE MODE

screen.

SET START NUMBER

This is the edit screen of the sequential data included in the read data. Move the cursor using the

/ buttons, change the value using the

buttons and then press the ENTER button.

The "X/X" in the screen shows the currently edited sequential data number and total sequential data number. DIGIT is the digit number of the selected cursor. The screen may be decimal or hex according to the read data. The maximum number of DIGIT is 99.

Note

Shows only when there is sequential data.

OUTPUT LABEL

This screen allows you to specify the print number. Move the cursor using the

/ buttons, change the value using the

buttons and then press the ENTER button.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

4.2.8

Setting Mode Menu

In the settings mode menu, the setting modes are shown as follows:

Select the setting mode according to the following procedure:

1 Press the LINE button to change the

printer to offline mode.

The printer changes to offline mode.

2 Press the ENTER button.

The printer changes to the setting mode menu.

3 Select the setting mode using the

/// buttons.

The selected setting mode shows on the screen and the icon is highlighted by inverting its colors.

Menu Description

Online mode

Returns to online mode.

User mode

Access the settings related to the basic user configurations.

Interface mode

Access the settings related to the interfaces.

Memory mode

Access the settings related to the memory.

Service mode

Access the settings related to the media sensor adjustment and various functions activation.

Advanced mode

Access the settings related to the advanced printer configurations.

Hex dump mode

Access and print the hex dump for troubleshooting.

RFID mode

Access the settings related to the optional RFID module. Shows only when the optional RFID is installed.

Information mode

Access the information of this printer.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

4 Press the ENTER button to enter the selected mode.

The functions of the buttons in the setting mode menu are shown as below.

Enters the selected setting mode.

Navigate to select the setting mode.

Enters offline

mode.

Enters offline

mode.

Selected icon highlighted with inverted colors.

Valid arrow buttons for selection.

Selected setting mode

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

4.2.9

User Mode

The flowchart shows the sequence of the setting screens for the user mode. The table describes each setting screen in detail.

Shows only when the PASSWORD input is enabled

* Press the , , or button to

select an item or set the value accordingly. The active arrow icons are shown on the screen.

button

Shows only when GB18030 is selected

button

Proceed to .

U-A

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S84-ex/S86-ex Operator Manual

OFFSET VOLUME

The setting values of the adjustment mode are shown.

• PITCH: Shows the print position offset value.

• OFFSET: Shows the stop position offset value.

• DARKNESS: Shows the darkness setting value.

You can change these values in Adjustment Mode and Test Print Mode.

* Press the , , or button to

select an item or set the value accordingly. The active arrow icons are shown on the screen.

button

Select NO + button

button

Select ENABLE + button

button

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NP

button

Select DISABLE + button

button

Select YES + button

button

Select NO + button

Select YES + button

U-A

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

PRINT SPEED

The setting range varies depending on the model.

• S84-ex (203 dpi): 4 to 16 ips (inches/sec)

• S86-ex (203 dpi): 4 to 14 ips (inches/sec)

• S84-ex (305 dpi): 4 to 14 ips (inches/sec)

• S86-ex (305 dpi): 4 to 12 ips (inches/sec)

• S84-ex (609 dpi): 2 to 6 ips (inches/sec)

Note

Setting the print speed to a level that is too fast may affect the print quality.

PRINT DARKNESS

Specify the print darkness from ten steps. The setting range is from 1 to 10. 1 is the lightest and 10 is the darkest.

PITCH OFFSET

This setting adjusts the pitch offset value. The media pitch is the distance between the leading edge (the edge that comes out of the printer first) of the media and the leading edge of the next media. Once the position has been set, it can be fine adjusted using the PITCH POSITION in adjustment mode. The setting range is from -49 mm (-1.9”) to +49 mm (+1.9”) and is adjustable by 1 mm (0.04”) steps. Set the offset value with '+' to move the print position opposite the feed direction and value with '-' to move the print position in the feed direction.

CHARACTER CODE

Set the character code to be used.

• UTF-8: Use UTF-8 for character encoding.

• UTF-16: Use UTF-16 for character encoding.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

2 BYTE FONTS

Set the kanji code to be used.

• GB18030: Set for use with simplified Chinese.

• BIG5: Set for use with traditional Chinese.

• KSX1001: Set for use with Korean.

The following kanji codes are available when GB18030 is selected:

• MINCHO: Print the kanji code using MINCHO.

• GOTHIC: Print the kanji code using GOTHIC.

NOTIFICATION FUNCTION SETTING

Select whether or not to set the notification function.

• YES: Set the notification function.

• NO: Do not set the notification function. The screen returns to user mode.

Note

For details on the media motion when the set notification interval has reached, refer to Section 7.6 Notification Function.

NOTICE FUNCTION (SELECT)

Select the items for notification.

• CLEAN PRINTER: Notify when to perform cleaning of the printer.

• CHANGE ROLLER: Notify when to perform replacement of the platen roller.

• CHANGE HEAD: Notify when to perform replacement of the print head.

NOTICE FUNCTION (ENABLE/DISABLE)

Enable or disable the notification for the item selected in the above NOTICE FUNCTION.

• ENABLE: Enable the notification function.

• DISABLE: Disable the notification function.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

CLEAN PRINTER

Set the notification distance for cleaning the printer. The setting range is from 000 to 999 m.

Note

The notification function will be disabled if the distance is set to 0.

CHANGE ROLLER

Set the notification distance for changing the platen roller. The setting range is from 000 to 150 km.

Note

The notification function will be disabled if the distance is set to 0.

CHANGE HEAD

Set the notification distance for changing the print head. The setting range is from 000 to 150 km.

Note

The notification function will be disabled if the distance is set to 0.

SETTING FINISH?

Confirm to complete the setting.

• YES: Returns to the user mode screen.

• NO: Returns to the NOTICE FUNCTION screen to select an item.

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4.2.10

Interface Mode

The flowchart shows the sequence of the setting screens for the interface mode. The table describes each setting screen in detail.

Setting contents vary depending on the interface.

Select NO + button

Shows only when the PASSWORD input is enabled

Select YES + button

Select “SUB PORT” + button

Select “DATA PORT” + button

Select “USB”/ “LAN”/ “RS-232C”/ “IEEE1284” /“Bluetooth”/“WLAN”+ button

Select “NONE” + button

Proceed to .

button

* Press the , , or button to select an item or set the value

accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each screen will revert to the

INTERFACE MODE menu.

button

To the USB setting

To the LAN/WLAN setting

To the RS-232C setting

To the IEEE1284 setting

To the Bluetooth setting

I-F

I-A

I-D

I-B

I-C

I-E

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

PRESS ENTER KEY

This screen reminds the user to press the ENTER button to change or power off the printer to save the setting.

Shows only when PROTOCOL is set to STATUS 4.

Shows only when

the calendar IC is installed and a LAN connection is established.

button

Shows only when Data Port is selected.

button

Select “DISABLE” + button

Select “ENABLE” + button

button

Return to INTERFACE MODE menu.

* Press the , , or button to select an item or set the value

accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each screen will revert to the

INTERFACE MODE menu.

button

I-F

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

INTERFACE AUTO SELECT

Enable or disable the interface auto detection.

• ENABLE: Automatically select the connected interface.

• DISABLE: The interface is selected based on the interface setting.

Note

The setting will be effective only when you power on the printer again.

INTERFACE SETTING

Set whether or not to perform the interface settings.

• YES: Enter the PORT SELECT screen.

• NO: Enter the IGNORE CR/LF screen.

PORT SELECT

Select the port used for the connected interface.

• DATA PORT: For receiving various SBPL commands and executing print operations.

• SUB PORT: For monitoring the printer status and connecting to exter- nal devices.

DATA PORT

Select the connected interface for use with the data port. One of the following interfaces can be selected.

•USB

•LAN

• RS-232C

• IEEE1284

• Bluetooth

•WLAN

Note

• Bluetooth shows only when a Bluetooth adapter is connected.

• WLAN shows only if a WLAN unit is installed.

• You cannot select the interface that has already been set for the SUB PORT.

• The setting will be effective only when you power on the printer again.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

SUB PORT

Select the connected interface for use with the data port. One of the following interfaces can be selected.

•USB

•LAN

• RS-232C

• IEEE1284

• Bluetooth

• WLAN

•NONE

Note

• Bluetooth shows only when a Bluetooth adapter is connected.

• WLAN shows only if a WLAN unit is installed.

• You cannot select the interface that has already been set for the DATA PORT.

• The setting will be effective only when you power on the printer again.

IGNORE CR/LF

Ignore or acknowledge the CR/LF code of the received data.

• YES: Ignore the CR/LF code.

• NO: Do not ignore the CR/LF code.

Note

Shows only if the DATA PORT is selected.

IGNORE CAN/DLE

Ignore or acknowledge the CAN/DLE code of the received data.

• YES: Ignore the CAN/DLE code.

• NO: Do not ignore the CAN/DLE code.

Note

Shows only if PROTOCOL is set to STATUS4.

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S84-ex/S86-ex Operator Manual

SNTP FUNCTION

Enable or disable the SNTP function.

• ENABLE: Perform the time correction of the calendar IC.

• DISABLE: Do not perform the time correction of the calendar IC.

Note

Shows only when the calendar IC is installed and the LAN interface is selected.

NTP SERVER IP

Set the NTP server IP address.

Note

Shows only when the SNTP function is enabled.

TIME ZONE

Set the time zone. The setting range is from -12:45 to +14:45.

Note

Shows only when the SNTP function is enabled.

ERROR NOTICE

Set whether or not to notify the SNTP function error.

• ENABLE: Shows an error notice when failing to correct the time.

• DISABLE: Does not show an error notice when failing to correct the time.

Note

Shows only when the SNTP function is enabled.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

USB Setting

PROTOCOL

Set the communication protocol.

• STATUS4: When selected, the printer will proceed to the IGNORE CR/ LF screen.

• STATUS5: When selected, the printer will proceed to the ITEM NO. CHECK screen.

ITEM NO. CHECK

Set the item number check function.

• ENABLE: Enable the item number check function.

• DISABLE: Disable the item number check function.

Note

Shows only when PROTOCOL is set to STATUS5.

Shows only when STATUS5 is selected.

* Press the , , or button to

select an item or set the value accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each

screen will revert to the INTERFACE MODE menu.

button

I-A

Proceed to .

I-F

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

BCC CHECK

Set the BCC check function.

• ENABLE: Enable the BCC check function.

• DISABLE: Disable the BCC check function.

Note

Shows only when PROTOCOL is set to STATUS5.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

LAN/Wireless LAN Setting

* Press the , , or button to select an item or set the value

accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each screen will revert to the

INTERFACE MODE menu.

DHCP DISABLE + button

DHCP ENABLE + button

DHCP DISABLE + button

button

Shows only when LAN is selected.

button

I-B

Proceed to .

I-L

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

Shows only when STATUS5 is selected.

Shows only when STATUS4 is selected.

Shows only when the Wireless LAN adapter is installed and WLAN is selected.

* Press the , , or button to select an item or set the value

accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each screen will revert to the

INTERFACE MODE menu.

button

I-L

Proceed to .

I-F

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

DHCP SETTING

Enable or disable DHCP.

• ENABLE: Enable DHCP.

• DISABLE: Disable DHCP.

Note

• Shows only if the LAN or WLAN interface is selected.

• The setting for the WLAN interface will be effective only when you power on the printer again.

IP ADDRESS

Set the IP address. The setting range is from 0.0.0.0 to 255.255.255.255. The default value is 192.168.001.001.

Note

• Shows only if the LAN or WLAN interface is selected.

• The setting will be effective only when you power on the printer again.

SUBNET MASK

Set the subnet mask address. The setting range is from 0.0.0.0 to 255.255.255.255. The default value is 255.255.255.000.

Note

• Shows only if the LAN or WLAN interface is selected.

• The setting will be effective only when you power on the printer again.

GATEWAY ADDRESS

Set the gateway address. The setting range is from 0.0.0.0 to 255.255.255.255. The default value is 000.000.000.000.

Note

• Shows only if the LAN or WLAN interface is selected.

• The setting will be effective only when you power on the printer again.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

PORT NUMBER

Set the LAN port numbers, 1 to 3. The setting range is from 00001 to 65535.

Note

• Shows only if the LAN interface is selected.

• Each port (1, 2 and 3) must be set to different values.

• The setting will be effective only when you power on the printer again.

WIRELESS MODE

Set the communication method of the wireless LAN. The options are as follows:

•Ad Hoc

• Infrastructure

Note

• Shows only if the WLAN interface is selected.

• The setting will be effective only when you power on the printer again.

SSID

Set the SSID of the wireless LAN. You can enter a maximum of thirty-two characters including alphabet (upper case and lower case), numbers and symbols.

Note

• Shows only if the WLAN interface is selected.

• The setting will be effective only when you power on the printer again.

CHANNEL

Set the communication channel of the wireless LAN. The setting range is from 01 to 13 and the default value is 06.

Note

• Shows only if the WLAN interface is selected.

• The setting will be effective only when you power on the printer again.

• When the channel has become invalid due to a region code change, the channel returns to its default setting.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

PROTOCOL

Set the communication protocol.

• STATUS3: When selected, the printer will proceed to the IGNORE CR/ LF screen.

• STATUS4: When selected, the printer will proceed to the STATUS REPLY TIMING screen.

• STATUS5: When selected, the printer will proceed to the ITEM NO. CHECK screen.

ITEM NO. CHECK

Set the item number check function.

• ENABLE: Enable the item number check function.

• DISABLE: Disable the item number check function.

Note

Shows only when PROTOCOL is set to STATUS5.

BCC CHECK

Set the BCC check function.

• ENABLE: Enable the BCC check function.

• DISABLE: Disable the BCC check function.

Note

Shows only when PROTOCOL is set to STATUS5.

STATUS REPLY TIMING

Set the timing for replying with the status information to the host.

• ENQ: Returns a status after receiving a Status Request (ENQ), which has been sent from the host.

• CYCLE: Returns a status from the printer to the host at an interval of 500 ms.

Note

Shows only when PROTOCOL is set to STATUS4.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

RS-232C Setting

Select READY/BUSY or XON/XOFF + button

Select STATUS2, STATUS3 or STATUS4 + button

Shows only when STATUS5 is selected

Shows only when READY/BUSY or XON/XOFF is selected

* Press the , , or button to

select an item or set the value accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each

screen will revert to the INTERFACE MODE menu.

button

Select STATUS5 + button

button

I-C

Proceed to .

I-F

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

BAUDRATE

Set the RS-232C baud rate. The following baud rates are available:

•2400 (bps)

•4800 (bps)

•9600 (bps)

• 19200 (bps)

• 38400 (bps)

• 57600 (bps)

• 115200 (bps)

Note

• Shows only if the RS-232C interface is selected.

• The setting will be effective only when you power on the printer again.

PARITY BIT

Set the RS-232C parity bit. The following options are available:

•NONE

•ODD

• EVEN

Note

• Shows only if the RS-232C interface is selected.

• The setting will be effective only when you power on the printer again.

STOP BIT

Set the RS-232C stop bit. The following options are available:

•1BIT

•2BIT

Note

• Shows only if the RS-232C interface is selected.

• The setting will be effective only when you power on the printer again.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

CHARACTER BIT

Set the RS-232C data length. The following options are available:

•7BIT

•8BIT

Note

• Shows only if the RS-232C interface is selected.

• The setting will be effective only when you power on the printer again.

PROTOCOL

Set the communication protocol.

• READY/BUSY: When selected, the printer will proceed to the RECEIVE BUFFER screen.

• XON/OFF: When selected, the printer will proceed to the RECEIVE BUFFER screen.

• STATUS2: When selected, the printer will proceed to the IGNORE CR/ LF screen.

• STATUS3: When selected, the printer will proceed to the IGNORE CR/ LF screen.

• STATUS4: When selected, the printer will proceed to the IGNORE CR/ LF screen.

• STATUS5: When selected, the printer will proceed to the ITEM NO. CHECK screen.

Note

The setting will be effective only when you power on the printer again.

ITEM NO. CHECK

Set the item number check function.

• ENABLE: Enable the item number check function.

• DISABLE: Disable the item number check function.

Note

Shows only when PROTOCOL is set to STATUS5.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

BCC CHECK

Set the BCC check function.

• ENABLE: Enable the BCC check function.

• DISABLE: Disable the BCC check function.

Note

Shows only when PROTOCOL is set to STATUS5.

RECEIVE BUFFER

Set the receive buffer type.

• MULTI: Multiple receive buffers.

• 1ITEM: A single receive buffer.

Note

Shows only when PROTOCOL is set to READY/BUSY or XON/XOFF.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

IEEE1284 Setting

Shows only when STATUS5 is selected

Shows only when STATUS4 is selected

Shows only when RECEIVE BUFFER is set to 1ITEM.

* Press the , , or button to

select an item or set the value accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each

screen will revert to the INTERFACE MODE menu.

button

I-D

Proceed to .

I-F

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

PROTOCOL

Set the communication protocol.

• STATUS4: When selected, the printer will proceed to the RECEIVE BUFFER screen.

• STATUS5: When selected, the printer will proceed to the ITEM NO. CHECK screen.

ITEM NO. CHECK

Set the item number check function.

• ENABLE: Enable the item number check function.

• DISABLE: Disable the item number check function.

Note

Shows only when PROTOCOL is set to STATUS5.

BCC CHECK

Set the BCC check function.

• ENABLE: Enable the BCC check function.

• DISABLE: Disable the BCC check function.

Note

Shows only when PROTOCOL is set to STATUS5.

RECEIVE BUFFER

Set the receive buffer type.

• MULTI: Multiple receive buffers.

• 1ITEM: A single receive buffer.

Note

Shows only when PROTOCOL is set to STATUS4.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

IEEE1284 ACK SIGNAL

Set the width of the IEEE1284 ACK signal. The setting range is from 00.5 µs to 12.0 µs, and is adjustable in 0.1 µs steps.

Note

Shows only if the IEEE1284 interface is selected and RECEIVE BUFFER is set to 1ITEM.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

Bluetooth Setting

* Press the , , or button to

select an item or set the value accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each

screen will revert to the INTERFACE MODE menu.

button

Shows only when ENABLE is selected

I-E

Proceed to .

I-F

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

AUTHENTICATION LEVEL

Set the Bluetooth authentication level. The following options are available:

• NONE: No authentication

• Level 2-1: PIN code authentication, service level

• Level 2-2: PIN code authentication, service level

• Level 3: PIN code authentication, link level

Note

• Shows only if the Bluetooth interface is selected.

• The setting will be effective only when you power on the printer again.

PIN CODE

Set the Bluetooth PIN code. You can enter a maximum of sixteen characters including alphabet (upper case and lower case), numbers and symbols.

Note

• Shows only if the Bluetooth interface is selected.

• The setting will be effective only when you power on the printer again.

DEVICE NAME

Set the device name for the printer. You can enter a maximum of twenty characters including alphabet (upper case and lower case), numbers and symbols.

Note

• Shows only if the Bluetooth interface is selected.

• The setting will be effective only when you power on the printer again.

DISCOVERY SETTING

Enable or disable the Bluetooth detection response.

• ENABLE: Enable the Bluetooth detection response.

• DISABLE: Disable the Bluetooth detection response.

Note

• Shows only if the Bluetooth interface is selected.

• The setting will be effective only when you power on the printer again.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

PARAMETER SETTING(ISI)

Set the Bluetooth communication parameter (ISI). The setting range is from 0012 to 1000.

Note

• Shows only if the Bluetooth interface is selected and DETECTING SETTING is enabled.

• You cannot set the ISI value if it is smaller than the ISW value.

• The setting will be effective only when you power on the printer again.

PARAMETER SETTING(ISW)

Set the Bluetooth communication parameter (ISW). The setting range is from 0011 to 1000.

Note

• Shows only if the Bluetooth interface is selected and DETECTING SETTING is enabled.

• You cannot set the ISW value if it is greater than the ISI value.

• The setting will be effective only when you power on the printer again.

PARAMETER SETTING(PSI)

Set the Bluetooth communication parameter (PSI). The setting range is from 0012 to 1000.

Note

• Shows only if the Bluetooth interface is selected.

• You cannot set the PSI value if it is smaller than the PSW value.

• The setting will be effective only when you power on the printer again.

PARAMETER SETTING(PSW)

Set the Bluetooth communication parameter (PSW). The setting range is from 0011 to 1000.

Note

• Shows only if the Bluetooth interface is selected.

• You cannot set the PSW value if it is greater than the PSI value.

• The setting will be effective only when you power on the printer again.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

PROTOCOL

Set the communication protocol. The following options are available:

•STATUS3

•STATUS4

CRC CHECK

Set the CRC check function.

• ENABLE: Enable the CRC check function.

• DISABLE: Disable the CRC check function.

Note

Shows only if the Bluetooth interface is selected.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

4.2.1 1

Memory Mode

The flowchart shows the sequence of the setting screens for the memory mode. The table describes each setting screen in detail.

Shows only when the PASSWORD input is enabled

Select “NO” +

button

Select “YES” +

or button

button or select BACK +

button

Proceed to or .

M-A M-B

* Press the , , or button to select an item or set the value

accordingly. The active arrow icons are shown on the screen.

* Pressing the button on each screen will revert to the MEMORY

CARD MODE menu.

4 Operation and Configuration

S84-ex/S86-ex Operator Manual

button

Select “STORED CONTENT” + button

button

Select “FORMAT” + button

button

Select “YES” +

Select “NO” +

button or

Select “NO” +

Select “YES” +

button button

Select “MEMORY SIZE” + button

M-A

SATO S84,S86 Operator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual