Warning: This equipment complies with the requirements in Part 15 of
FCC rules for a Class A computing device. Operation of this equipment in a
residential area may cause unacceptable interference to radio and TV
reception requiring the operator to take whatever steps are necessary to
correct the interference.
All rights reserved. No part of this document may be reproduced or issued
to third parties in any form whatsoever without the express permission of
SATO America, Inc. The materials in this document is provided for general
information and is subject to change without notice. SATO America, Inc.
assumes no responibilities for any errors that may appear.
SATOM-8400RVPN9001041Rev.D
Page 3
PREFACE
M-8400RV PRINTER OPERATOR’S MANUAL
The M-8400RV Printer Operator’s Manual contains basic information about the
printer such as setup, installation, cleaning and maintenance. It also contains
complete instructions on how to use the operator panel to configure the printer. The
following is a brief description of each section in this manual.
SECTION 1. PRINTER OVERVIEW
This section contains a discussion of the printer specifications and optional
features.
SECTION 2. INSTALLATION AND CONFIGURATION
This section contains instructions on how to unpack and set up the printer,
load the labels and ribbon, and how to use the operator panel to configure the
printer.
SECTION 3. CLEANING AND MAINTENANCE
This section contains instructions on how to clean and maintain the printer.
SECTION 4. PROGRAMMING
This section introduces the SATO printer programming language. It contains
the commands that are used with the printer to produce labels with bar codes,
alphanumeric data and graphics.
SECTION 5. INTERFACE SPECIFICATIONS
This section contains the printer’s interface specifications, which include
detailed information on how to properly interface your printer to the host
system.
SECTION 6. TROUBLESHOOTING
This section contains troubleshooting procedures to follow in the event you
have printer problems.
The SATO M-8400RV Thermal Transfer Printer is a complete, high-performance
on-site labeling systems. All printer parameters are user programmable using the
front panel controls and the DIP switches. All popular bar codes and 12
human-readable fonts, including a vector font, are resident in memory providing
literally thousands of type styles and sizes.
The Operator’s Manual will help you understand the basic operations of the printer
such as setup, installation, configuration, cleaning and maintenance.
The M-8400RV has a resolution of 203 dpi and can print labels up to four inches wide.
The M-8400RV uses the standard SATO RISC printer command codes. The only
differences between it and other RISC printers are the allowable values representing
the print positions on the label. These values are specified in “dots” and will vary
depending upon the resolution of the printer and the amount of memory available for
imaging the label. The allowable range for the M-8400RV is specified in a table for
those command codes.
SECTION 1.
PRINTER OVERVIEW
This commonality makes it very easy to convert labels from one RISC printer to
another without having to create an entirely different command stream. There are
some caveats that must be observed though to compensate for the different resolution
print heads. The effect of the different printer resolutions are best illustrated by
taking a label designed for a 203 dpi printer and sending the command stream to the
its 305 dpi counterpart. The label printed will be an exact two-thirds scale, including
the fonts, bar code dimensions and line lengths/widths. The only exception is the
PostNet bar code which has only one legal size and the printer resolution is
automatically compensated for by the printer. Conversely, a label designed for a 305
dpi printer and sent to its 203 dpi cousin will be one-third larger. It probably will be
“truncated” if the label size is larger than the maximum allowable for the printer.
The following general information is presented in this section:
COMPATIBILITY
The M-8400RV was designed to be compatible with the standard M-8400. If all of the
rules for command usage were followed when designing labels for an M-8400, then
the same command stream should create the same label on an M-8400RV. However,
the older M-8400 was more lenient in allowing the user to “bend” the rules,
especially in the area of the allowable sequence of commands. Because the thruput of
• Compatibility Information
• General Printer Specifications
• Optional Accessories
SATOM-8400RV9001041Rev.DPage1-1
Page 12
Section 1 . Printer Overview
the M-8400RV is much greater than the older M-8400, it must receive the commands
in the sequence it is anticipating.
There are some other minor differences in how the M-8400RV responds to certain
commands. For example, the M-8400RV can print at speeds up to 10 inches per
second whereas the older M-8400 had a maximum print speed of only 6 inches per
second. Therefore, if you send it a <ESC>CS5 command, it interprets it as a
command to print at 10 ips whereas an M-8400 would interpret it as a command to
print at 6 ips. There is also a difference in how the newer M-8400RV handles graphic
files. When an <ESC>A3 or <ESC>R rotate commands is sent to an M-8400RV, it
rotates all fields, including graphic images. The older M-8400 on the other hand
would only rotate the text and bar code fields and not graphic fields. To compensate
for these differences, a Compatibility setting can be selected using DSW2-8. When it
is placed in the ON position, the M-8400RV will respond to these commands the
same as an M-8400 would.
NOTE: Even when DSW2-8 is in the ON position, the M-8400RV expects the
command sequences to follow the rules specified in the Programming Reference.
When printing labels designed for an M-8400 on the newer M-8400RV, the following
procedure is recommended.
1. First try printing the label with DSW-8 in the OFF position. If it prints all the fields
correctly but the print quality needs improvement, try adjusting the Print Darkness
using the front panel potentiometer.
2. If the print quality is still lacking, try changing the print speed and/or heat setting
using the front panel LCD controls. After each change, reprint the label using the
FEED key (printer must be ON LINE). If you resend the label to the printer,
any old software commands will override the changes you made with the
LCD controls. The M-8400RV uses a new intelligent print head that compensates to
a great degree for print quality variations due to print speed. Therefore, you should
not see as much variation in print quality due to print speed as was present with the
older M-8400.
3. If a new LCD setting solves the problem, then make the appropriate changes in the
command stream.
4. If the field placement is incorrect or if the printer “beeps” indicating it did not accept
the command stream, place DSW2-8 in the ON position, cycle power to make the
printer recognize the new switch setting and resend the label.
5. If the printer still does not accept the command stream, then something in the
command stream is not correct. It must be examined carefully to make sure it
conforms with all of the rules for usage outlined in Section 4: Programming
Reference.
If any problems are encountered with M-8400 compatibility, please contact the SATO
Technical Support department.
Page1-29001041Rev.DSATOM-8400RV
Page 13
GENERAL PRINTER SPECIFICATIONS
SPECIFICATIONM-8400RV
PRINT
MethodDirect or Thermal Transfer
Speed (User Selectable)2 to 10 ips
50 to 250 mm/s
Print Module (Dot Size).0049 in.
.125 mm
Resolution203 dpi
8dpmm
Maximum Print Width4.1 in.
104 mm
Section 1. Printer Overview
Maximum Print Length
(Expanded Print Length)
Maximum Print Length
with 2MB Memory Card
MEDIA
Minimum Width.87 in. (22 mm)
Minimum Length.63 in. (16 mm)
Maximum Width5.0 in. (128 mm)
TypeDie Cut Labels, Fan-Fold, Tag Stock or Continuous
Maximum Caliper.010 in. (.25 mm)
Roll OD (max)8.6 in. (218 mm), Face-In Wind
Core ID (min)1.5 in. (38 mm)
Core ID (Recommended)3 in. (76 mm)
SENSING
See-Thru for labels or tagsMovable
Reflective Eye-MarkMovable
14 in.
356 mm
49.2 in.
1249 mm
Continuous FormSensor not used
RIBBON
Maximum Width4.4 in. (111 mm)
Length1475 ft. (450 m)
Thickness4.5 micron, Ink-In Wind
All specifications subject tochange without notice.
SATOM-8400RV9001041Rev.DPage1-3
Page 14
Section 1 . Printer Overview
SPECIFICATIONM-8400RV
CONTROLS AND SIGNALS
On-LineGreen LED
PowerGreen LED
LabelRed LED
RibbonRed LED
ErrorRed LED
LCD Panel2 Line x 16 Character
On/Off-Line SwitchFront Panel
Label Feed SwitchFront Panel
Power On/Off SwitchFront Panel
ParallelCentronics Compatible Standard
SerialRS232C (2400 to 19.2K bps) Standard
RS422/485 (2400 to 19.2K bps) Optional
Serial ProtocolHardware Flow Control (Ready/Busy)
Software Flow Control (X-On/X-Off)
Bi-directional (ENQ/Response)
Data TransmissionASCII Format
PROCESSING
CPU32 Bit RISC
ROM1M byte (4M bit x 2)
DRAM2 MByte
All specifications subject to change without notice.
Page1-49001041Rev.DSATOM-8400RV
Page 15
Section 1. Printer Overview
CHARACTER FONTS
SPECIFICATIONM-8400RV
MATRIX FONTS
U Font(5 dots W x 9 dots H)
S Font(8 dots W x 15 dots H)
M Font(13 dots W x 20 dots H)
XU Font(5 dots W x 9 dots H) Helvetica
XS Font(17 dots Wx 17 dots H) Univers Condensed Bold
XM Font(24 dots W x 24 dots H) Univers Condensed Bold
OAFont(15dotsWx22dotsH)OCR-A
OB Font20 dots W x 24 dots H) OCR-B
AUTO SMOOTHING FONTS
WBWB Font (18 dots W x 30 dots H)
WLWL Font (28 dot W x 52 dots H)
XBXB Font (48 dots W x 48 dots H) Univers Condensed Bold
XLXL Font (48 dot W x 48 dots H) Sans Serif
VECTOR FONT
Proportional or Fixed Spacing
Font Size 50 x 50 dots to 999 x 999 dots
Helvetica, 10 Font Variations
DOWNLOADABLE FONTS
TrueType Fonts w ith Optional Memory Card
CHARACTER CONTROL
Expansion up to 12X in either the X or Y coordinates
Character Pitch control
Line Space control
Journal Print facility
0°, 90°, 180° and 270° Rotation
All specifications subject to change without notice.
SATOM-8400RV9001041Rev.DPage1-5
Page 16
Section 1 . Printer Overview
BAR CODES
SPECIFICATIONM-8400RV
SYMBOLOGIES
Bookland (UPC/EAN Supplemental)
EAN-8, EAN-13
CODABAR
Code 39
Code 93
Code 128
Interleaved 2 of 5
Industrial 2 of 5
Matrix 2 of 5
MSI
POSTNET
UCC/EAN-128
UPC-A and UPC-E
Data Matrix
Maxicode
PDF417
Ratios1:2, 1:3, 2:5 User definable bar widths
Bar Height4 to 600 dots, User programmable
Rotation0°, 90°, 180° and 270°
OTHER FEATURES
Sequential NumberingSequential numbering of both numerics and bar codes
Custom CharactersRAM storage for special characters
GraphicsFull dot addressable graphics, SATO Hex/Binary or .PCX
formats
Form OverlayForm overlay for high-speed editing of complex formats.
All specifications subject to change without notice.
Page1-69001041Rev.DSATOM-8400RV
Page 17
PHYSICAL
SPECIFICATIONM-8400RV
DIMENSIONS
Wide10.4 in. (265 mm)
Deep17.1 in. (435 mm)
High13.4 in. (341 mm)
WEIGHT39.6 lbs (18 Kg)
POWER REQUIREMENTS
Section 1. Printer Overview
Voltage
Power Consumption50W Idle
ENVIRONMENTAL
Operating Temperature41° to 104°F (5° to 40°C)
Storage Temperature-0° to 104°F (-20° to 40°C)
Operating Humidity15-85 % RH, non-condensing
Storage HumidityMax 90% RH, non-condensing
Electrostatic Discharge8KV
REGULATORY APPROVALS
SafetyUL, CSA
RFI/EMIFCC Class A
All specifications subject to change without notice.
100-115V,±10 % (Default Setting)
220V , ±10 %
50/60 Hz, ±1%
130W Operating
SATOM-8400RV9001041Rev.DPage1-7
Page 18
Section 1 . Printer Overview
OPTIONAL ACCESSORIES
ACCESSORYM-8400RV
MEMORY EXPANSIONTwo slots for PCMCIA Memory Cards (up to 2MB each). Can be used
for graphic file storage, print buffer expansion, format storage and
downloaded TrueType fonts.
CALENDARAn internally mounted Date/Time clock that can be used to date/time
stamp labels at the time of printing.
LABEL CUTTERAn internally mounted attachment allowing labels to be cut at
specified intervals. Controlled through programming.
LABEL DISPENSERInternal attachment allowing labels to be peeled from backing for
immediate (on demand) application. Backing is not rewound.
LABEL REWINDERExternal option that rewinds labels onto a roll after they are printed.
COAX/TWINAX INTERFACECoax/Twinax adapter card must be installed. Coax I/F emulates an
IBM 3287-2 printer with a standard Type A BNC connector. Twinax
I/F emulates IBM 5224, 5225, 5226 or 4214 printers with
auto-terminate/cable-thru capabilities. Allows the Centronics interface
to remain operational.
All specifications subject to change without notice.
Page1-89001041Rev.DSATOM-8400RV
Page 19
INSTALLATION AND CONFIGURATION
INTRODUCTION
This section is provided to assist you in taking the M-8400RV from the shipping
container to the application environment.
The following information is provided in this section:
SECTION 2.
• Unpacking and Parts Identification
• Setting Up the Printer
• Loading Labels or Tags
• Loading the Ribbon
• Operator Panel
• Printer Configuration
SATOM-8400RV9001041 Rev. DPage 2-1
Page 20
Section 2. Installation and Configuration
UNPACKING AND PARTS IDENTIFICATION
Consider the following when unpacking the printer:
• The box should stay right-side up.
• Lift the printer out of the box carefully.
• Remove the plastic covering from the printer.
• Remove the accessory items from their protective containers.
• If the printer has been stored in a cold environment, allow it to reach room
temperature before powering it on.
• Set the printer on a solid, flat surface. Inspect the shipping container and
printer for any signs of damage that may have occurred during shipping.
NOTE: The following illustrations are representative only. Your printer may not be
packed exactly as shown here, but the unpacking steps are similar.
M-8400RV Packing
Page 2-29001041 Rev. DSATOM-8400RV
Page 21
Section 2. Installation and Configuration
Verify that you have the following materials when unpacking:
• Printer
• Power Cord
• Extra Ribbon Core
• Operator’s and Technical Reference Manual
Printer
Operator Manual
SETTING UP THE PRINTER
Consider the following when setting up the printer:
• Locate a solid flat surface with adequate room to set the printer. Make sure
there is enough room at the top and right-hand (facing the printer) side to
provide clearance for the label access door to swing open.
Power Cable
Extra Ribbon Core
• The location should be near the host computer or terminal. The maximum
distance for RS232 cables is 50 feet and six feet for Centronics Parallel
cables. Cables can be purchased locally, and their configuration will depend
upon the host system being used.
• For information on interfacing the printer to a host system, see
Section 5: Interface Specifications.
SATOM-8400RV9001041 Rev. DPage 2-3
Page 22
Section 2. Installation and Configuration
Top Access
Door
LCD
Display
DIP Switch
Cover
Power Switch
Ribbon Rewind
Spindle
Ribbon Supply
Spindle
Side Access
Door
Label Roll Retainer
Label Supply Spindle
Label Guide
Print Head
Head Latch
Platen
Page 2-49001041 Rev. DSATOM-8400RV
Page 23
LOADING LABELS, TAGS AND RIBBON
LOADING LABELS OR TAGS
1. Open the Top Access Door by
swinging it up and to the left. Open
the Side Access Door by
swinging it to the rear of the
printer.
2. Open the Print Head Assembly by
pushing the Head Latch toward
the rear of the printer. The PrintHead Assembly is spring-loaded
and will automatically open as
soon as the Head Latch is
disengaged.
Section 2. Installation and Configuration
Top Access Door
Side Access
Door
Label Roll
Retainer
Print Head
3. Loosen the Label Edge Guide and
push it to the outside of the printer
to give the maximum label width.
4. Remove the Label Roll Retainer.
Sensor
Assembly
Head Latch
Label Hold Down
Label
Edge
Guide
Label Guide
SATOM-8400RV9001041 Rev. DPage 2-5
Page 24
Section 2. Installation and Configuration
5. If using roll labels (or tags), load the
roll onto the Label SupplySpindle so that the printing side
of the labels faces upwards as it
unwinds from the roll. The labels
should be wound face-in. Push the
roll all the way to the inside of the
printer and push the Label RollRetainer snugly against the
outside of the label roll.
6. If using fanfold labels (or tags) set
them on a flat surface behind the
printer. Pass the labels (printing
side up) through the slot in the
rear of the printer.
7. Make sure the labels are routed
under the Label Guide and
through the Sensor Assembly.
Label Roll
Label Roll Retainer
8. Open the Label Hold-Down by
squeezing the green tab and the
release tab together. The LabelHold Down is spring loaded and
will open automatically when the
latch is disengaged. Feed the
labels under the Label Guide,
under the Label Hold Down,
through the Sensor Assembly
and out the front of the printer.
9. Inspect the label routing and verify
that the path matches that
illustrated in the Label Loading
diagram. Set the AdjustableLabel Guide to keep the labels
against the inside of the printer.
10. Close the Label Hold-Down by
pushing downward on the green
tab until it latches closed.
Print
Head
Label
Guide
NOTE: If the Label Dispenser option has been purchased, see Appendix D, for
proper label routing instructions.
Page 2-69001041 Rev. DSATOM-8400RV
Page 25
Section 2. Installation and Configuration
Inside Label
Edge Guides
Sensor
Assembly
Label Hold
Down
Sensor Positioning
Adjustment
11. Adjust the outside Label Edge
Guide until it touches the outside
edge of the label and tighten the
thumb screw. Make sure the labels
are also touching the inside edge
guides.
Adjustable Label
Edge Guide
Route under
Label Guide
CAUTION: Using media narrower
than the maximum print width may
cause excess head wear due to the
label edge. See page 2-9 for
precautions.
12. If the ribbon is already loaded,
close the Print Head by rotating
the black Head Latch toward the
front of the printer until it latches
closed.
13. If the ribbon is not loaded, see the
following description for loading
instructions.
14. Close both the Access Doors.
Head Latch
SATOM-8400RV9001041 Rev. DPage 2-7
Page 26
Section 2. Installation and Configuration
LOADING THE RIBBON
Ribbon Rewind
Spindle
Head Latch
Dispensed
Labels
Label
Backing
Sensor
Assembly
Ribbon Path
Label Hold
Down
Ribbon Roll
Label Path
1. Open the Top Access Door by
swinging it up and to the left and
the Side Access Door by
swinging it toward the rear of the
Top Access Door
Side
Access
Door
printer.
2. Open the Print Head by rotating
the Head Latch toward the rear
of the printer. The Print Head is
spring-loaded and will
automatically open as soon as the
Head Latch is disengaged.
3. Locate the Extra Ribbon Core
supplied with the printer. Place the core on the Ribbon Rewind Spindle,
pushing it all the way to the inside of the spindle. Note that the new empty core of
each subsequent roll becomes the next rewind core.
4. Load the ribbon onto the Ribbon Supply Spindle, also pushing it all the way to
the inside of the spindle. The dull side of the ribbon should be facing down as it
travels through the Print Head Assembly.
5. Feed the leader portion of the ribbon through the Print Head Assembly and up
to the Ribbon Rewind Spindle following the routing shown in the diagram.
Page 2-89001041 Rev. DSATOM-8400RV
Page 27
Section 2. Installation and Configuration
6. Load the ribbon behind and over
the top of the Ribbon Rewind
Tape
Spindle and tape it to the Extra
Ribbon Core. Make sure it
matches the ribbon path shown in
the diagram.
Ribbon
Core
7. Manually turn the Rewind
Spindle to wrap the ribbon onto
the core one to two turns to
secure it.
Ribbon
Rewind
Spindle
8. If the labels or tags are already loaded, close the Print Head Assembly by
pushing downward on the green tab until it latches closed.
NOTE: Run a test print to ensure that the labels and ribbons were loaded correctly.
See the “User Test Print” section of this chapter on page 2-30 for instructions on
how to run test prints.
CAUTION: If your labels are less than the full width of the print head, the outside
edge will eventually wear out a small portion of the print head, resulting in an area
that will not print. Special care must be taken if you plan to use multiple widths of
labels, since the damaged portion of the print head caused from edge wear on a
more narrow label may affect the printing on a wider label. We suggest you plan
your print formats carefully to avoid using the area of possible damage on the print
head when using a wider label. The small area of damage will have no effect on
printing with the undamaged part of the print head.
Damage from a label edge is physical damage and is unavoidable. It is not covered
by warranty. It is possible to delay such damage by always ensuring that the ribbon
used is wider than the label stock. This will help to protect the print head from label
edge damage.
SATOM-8400RV9001041 Rev. DPage 2-9
Page 28
Section 2. Installation and Configuration
OPERATOR PANEL
LCD
DISPLAY PANEL
LINE
POWER
LABEL
RIBBON
ERROR
ON LINE
DSW2DSW1DSW3
FEED
PRINT
OFFSET
PITCH
DISPLAY
The M-8400RV Operator Panel consists of five LED indicators, two momentary
contact switches, three DIP switches, four adjustment potentiometers and one LCD
Display. All of these are accessible from the front of the printer. They are used to set
the printer operating parameters and to indicate the status of the printer to the
operator. After you power on the printer, familiarize yourself with the keys and
indicators as it will help you understand the configuration process.
PRINT:Potentiometer to adjust print darkness (fine tuning).
OFFSET:Potentiometer to adjust amount of back/forward feed
for dispenser/cutter/tear-off bar position (+/-3.75 mm)
PITCH:Potentiometer to adjust home position of the label
(+/- 3.75 mm). Affects stop position of label feed, print
position and dispense position.
DISPLAY:Potentiometer to adjust the contrast of the LCD.
POWER:LED, illuminated when the power is on.
LABEL:LED, illuminated when label supply is out.
Page 2-109001041 Rev. DSATOM-8400RV
Page 29
Section 2. Installation and Configuration
RIBBON:LED, illuminated when ribbon motion sensor does not
detect any ribbon motion (ribbon out).
ERROR:LED, illuminated when there is a system fault such as
an open print head.
ON LINE:LED, illuminated when printer is ready to receive data.
It is turned on and off by toggling the LINE key.
LINE:Momentary switch. Pressing this key toggles the
printer between the on-line and off-line mode. When
the printer is on-line, it is ready to receive data from
the host. This key acts as a pause during a print job by
taking the printer off-line. It can also be used as a
Pause
function key to stop the printer during the
printing process.
FEED:Momentary switch. Pressing this key feeds one blank
label through the printer when it is off-line. When the
printer is on-line, another copy of the last label will be
printed.
DSW:DIP switch array to set operational parameters of the
printer.
LCD:2 Line x 16 Character LCD display. Used for setting
operational parameters of the printer and displaying
error conditions.
SATOM-8400RV9001041 Rev. DPage 2-11
Page 30
Section 2. Installation and Configuration
REAR PANEL
AC Input:Input 115V 50/60 Hz connector. Use the cable
AC Fuse:Input power protection. Type 3A/250V.
Serial Interface:RS232C serial port connector, DB-25P.
Parallel Interface:Centronics parallel port connector, AMP 57-40360.
Memory Card Slot:Two connectors for optional PCMCIA Memory Cards.
EXT:External signal connector, AMP 57-60140.
DC 5V:Power for accessory items.
provided.
(Inside Side Cover)
Fan-Fold
Access
Panel
AC Connector
+5V
Connector
EXT Port
Connector
Parallel Port
Connector
Serial Port Connector
Fuse
Page 2-129001041 Rev. DSATOM-8400RV
Page 31
SWITCHES AND SENSORS
Ribbon End Sensor:This sensor is a motion detector that signals the printer
Head Open Switch:When the print head is opened, this switch is activated
Label Sensor Unit:This sensor unit contains two types of sensors, one for
Section 2. Installation and Configuration
when the ribbon supply is turning.
and the printer will stop printing.
label gap and one for Eye-Mark sensing. The sensors
are adjustable over a limited range.
SATOM-8400RV9001041 Rev. DPage 2-13
Page 32
Section 2. Installation and Configuration
LABEL SENSOR ADJUSTMENT
The Label Sensor Assembly can be positioned to match the location of the label
registration hole/gap/edge. The diagram below illustrates the relative position of
each sensor along the Label Sensor Unit and its range of movement. To position the
sensors, use the adjustment knob located outside and below the print head assembly.
Eye-Mark
on bottom
of liner
Reflective Sensor
14mm
min
Reflective
7mm to 54 mm
Label Gap
17mm to 64mm
Label Gap Sensor
The range of sensor adjustment can be
increased to allow the Gap sensor to be
positioned as close as 3mm from the inside label
edge. Contact SATO for information on how to
make this modification.
Page 2-149001041 Rev. DSATOM-8400RV
Page 33
PRINTER DIP SWITCH CONFIGURATION
DIP Switch Panels
There are three DIP switches (DSW1, DSW2 and DSW3) located underneath a
snap-on cover on the front panel. These switches can be used to set:
• RS232C transmit/receive parameters
• Thermal transfer or direct thermal mode
• Label sensor enable/disable
• Head check mode
• Hex dump mode
• Receive buffer size
• Operation mode
Each switch is an eight section “toggle” switch. The ON position is always to the top.
To set the switches, first power the unit Off, then position the DIP switches. Finally,
after placing the switches in the desired positions, power the printer back on. The
switch settings are read by the printer electronics during the power up sequence.
They will not become effective until the power is cycled.
Section 2. Installation and Configuration
RS232 Transmit/Receive Setting
Data Bit Selection (DSW1-1). This switch sets the printer to receive either 7 or 8
bit data bits for each byte transmitted.
DSW1
DSW1-1SETTING
Off8 data bits
On7 data bits
ON
OFF
12345678
Parity Selection (DSW1-2, DSW1-3). These switches select the type of parity
used for error detection.
DSW1-2DSW1-3SETTING
OffOffNo Parity
OffOnEven
OnOffOdd
OnOnNot Used
ON
OFF
12345678
DSW1
Stop Bit Selection (DSW1-4). Selects the number of stop bits to end each byte
transmission.
DSW1-4SETTING
Off1 Stop Bit
On2 Stop Bits
ON
OFF
12345678
DSW1
SATOM-8400RV9001041 Rev. DPage 2-15
Page 34
Section 2. Installation and Configuration
Baud Rate Selection (DSW1-5, DSW1-6). Selects the data rate (bps) for the
RS232 port.
DSW1-5DSW1-6SETTING
OffOff9600
OffOn19200
OnOff4800
OnOn2400
Protocol Selection (DSW1-7, DSW1-8). Selects the flow control and status
reporting protocols. See Section 5: Interface Specifications for more information.
DSW1
ON
OFF
12345678
DSW1-7DSW1-8SETTING
OffOffRdy/Bsy
OffOnXon/Xoff
OnOffBi-Com
OnOnNot Used
ON
OFF
12345678
DSW1
Printer Set Up
Print Mode Selection (DSW2-1). Selects between direct thermal printing on
thermally sensitive paper and thermal transfer printing using a ribbon.
DSW2-1SETTING
OffTherm Xfr
OnDirect Therm
ON
OFF
12345678
DSW2
Sensor Type Selection (DSW2-2). Selects between the use of a label gap or a
reflective Eye-Mark detector. See page 2-16 for the location of these sensors.
DSW2-2SETTING
OffGap
OnEye-Mark
ON
OFF
12345678
DSW2
Head Check Selection (DSW2-3). When selected, the printer will check for head
Receive Buffer Selection(DSW2-5). Selects the operating mode of the receive
buffer. See Section 5: Interface Specifications for more information.
DSW2-5SETTING
OffSingle Job
OnMulti Job
ON
OFF
12345678
DSW2
Protocol Code Selection (DSW2-7). Selects the command codes used for
protocol control. Refer to Appendix E for more information.
DSW2-7SETTING
OffStandard
OnNon-Std
ON
OFF
12345678
DSW2
M84XX Emulation Mode (DSW2-8). For emulating M-8400 software. Should be
used only if problems are encountered when using existing M-8400 software.
DSW2-8SETTING
OffOff
OnM-8400
ON
OFF
12345678
DSW2
Mode Selection (DSW3-1 and DSW3-2). Selects the operating mode of the
printer. Batch/Continuous disables the label taken (dispense option) sensor.
DSW3-1 DSW3-2SETTING
OffOffBatch/Continuous
OffOnTear Off
OnOffCutter
OnOnDispenser
ON
OFF
12345678
DSW3
Label Sensor Selection (DSW3-3). Enables or disables the Label Pitch Sensor. If
the Sensor is enabled, it will detect the edge of the label and position it
automatically. If it is disabled, the positioning must be under software control using
Line Feed commands for continuous media printing.
DSW3-3SETTING
OffSensor Used
OnNot Used
ON
OFF
12345678
DSW3
Back-Feed Selection (DSW3-4). When Back-Feed is enabled, the printer will
position the label for dispensing/cutting and retract it before printing the next label.
See page 2-34 for information on setting the amount of offset.
DSW3
DSW3-4SETTING
OffEnabled
OnDisabled
ON
OFF
12345678
SATOM-8400RV9001041 Rev. DPage 2-17
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Section 2. Installation and Configuration
External Signal Interface. See Section 5: Interface Specifications for information
on the External Signals.
EXT Print Start Signal Selection (DSW3-5). Allows an external device to
initiate a label print. See page 5-10 for a description of signal requirements.
DSW3-5SETTING
OffDisabled
OnEnabled
ON
OFF
12345678
DSW3
Note: This switch must be in the On position if a VeriScan is used to control the
printer via the EXT connector.
External Signal Type Selection (DSW3-6, DSW3-7). Selects the type of
output signal. See page 5-11 for a definition of signal types.
DSW3-6DSW3-7SETTING
OffOffType 4
OffOnType 3
OnOffType 2
OnOnType 1
ON
OFF
12345678
DSW3
Repeat Print via External Signal (DSW3-8). Allows an external device to
control the reprint of the label in the print buffer. See page 5-11 for a description of
the signal requirements.
DSW3-8SETTING
OffDisabled
OnEnabled
ON
OFF
12345678
DSW3
Reserved for Future Use (DSW2-6)
Note: The Centronics (Parallel) communications port on the M-8400RV is always
enabled regardless of the settings for the RS232 port. There are no settings for
Centronics! Both the Centronics and RS232 ports are active at all times. Care
should be taken to ensure that data is not transmitted to both ports simultaneously
as the received message will be corrupted.
Default Settings
Switch Selections - All switches are placed in the Off position (default) for shipping.
This will result in the following operating configuration:
Software Default Settings - The printer stores any software settings upon receipt from
the host and uses them until they are again changed by receipt of a command
containing a new setting. These settings are stored in non-volatile RAM and are not
affected by powering the printer off. The printer may be reset to use the default
software settings by depressing the LINE and FEED keys simultaneously while
powering the printer on. This will result in the following default configuration:
ParameterDefault Settings
Print Darkness“3”
Print Speed6 in. per sec.
Print ReferenceVertical = 0001, Horizontal = 0001
ZeroSlash
8 data bits, no parity, 1 Stop bit, 9600 Baud
Ready/Busy
Gap Sensor
Single Job
Batch/continuous
Sensor Used
Disabled
Disabled
Auto On LineEnabled
Once the default operation is completed, a “SATO DEFAULT COMPLETED” message
will be displayed on the LCD panel and a single “beep” will be heard. The printer
should be powered off while this message is being displayed. This saves the default
settings in the EEPROM where they will be automatically loaded the next time the
printer is powered on.
PRINTER ADJUSTMENTS
The LCD Panel on the M-8400RV is used in conjunction with the LINE and FEED
switches by the operator to manually enter printer configuration settings. Many of the
settings can also be controlled via software commands and in the case of conflict
between software and control panel settings, the printer will always use the last valid
setting. If you load a label job that includes software settings and then enter a new
setting via the Operation Panel, the manually set values will be used by the printer. If
you set the values manually and then download a job with software settings, the
software settings will be used.
SATO DEFAULT
COMPLETED
SATOM-8400RV9001041 Rev. DPage 2-19
Page 38
Section 2. Installation and Configuration
POWER ON
Normal/User Mode
POWER
Print Test Labels
POWER + FEED
Advanced Mode Settings and Adjustments
POWER + LINE
ON LINE
QTY:000000
Page 2-28
USER TEST PRINT
LARGESMALL
Page 2-21
ADVANCED MODE
SETUP
Page 2-30
Load SATO Default Settings
POWER + FEED + LINE
Download User Defined Protocol Codes
POWER + LINE + DSW2-7=ON
Reset to SATO Default Protocol Codes
POWER + LINE + FEED + DSW2-7=ON
Print Hex Dump Label
POWER , then DSW2-4=ON
SATO DEFAULT
COMPLETED
Page 2-19
USER DOWNLOAD
Page E-2
ALT PROTOCOL
DEFAULTCOMPLETE
Page E-2
Print Buffer
Hex Dump Label
Page 2-35
Print Hex Dump Label
POWER + DSW2-4=ON
Page 2-209001041 Rev. DSATOM-8400RV
Receive Buffer
Hex Dump Label
Page 2-35
Page 39
Section 2. Installation and Configuration
Normal Mode
When the printer is powered on, the readout should display the following message:
ON LINE
QTY:000000
The LCD Panel will display the Online status on the top line of the display. The
bottom line will contain the label quantity (QTY) status. The ON LINE message will
be changed to OFF LINE whenever the printer is switched offline by depresing the
LINE key. As soon as a print job is received, the QTY message will indicate the
number of labels to be printed. As soon as the label job begins to print, the display
will indicate the number of labels remaining in the print job that remain to be printed.
User Mode
To enter the USER mode:
1. The printer is first taken offline by pressing the LINE key once. The display will
change to:
OFF LINE
000000
2. When the display changes to OFF LINE, press the FEED and LINE keys
simultaneoulsy for more than one second.
The printer now displays the first USER mode adjustment (Print Darkness).
Print Darkness Setting
There are five Darkness (or heat range) settings on M-8400RV. The higher numbers
represent darker settings. The current setting is indicated by an underline under one
of the range settings. To change the setting:
PRINT DARKNESS
12
1. Use the LINE key to step the underline cursor to the desired setting.
2. Once the correct setting is underlined, press the FEED key to accept the setting and
advance to the next adjustment.
345
Note: This setting can be overriden by software (see Print Darkness Page 4-56).
After setting the heat range with this command, finer adjustments can be made using
the PRINT potentiometer adjustment on the Adjustment panel. See Section 3:CLEANING AND MAINTENANCE, for additional information on how to make this
adjustment for optimum print quality.
SATOM-8400RV9001041 Rev. DPage 2-21
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Section 2. Installation and Configuration
Print Speed Adjustment
There are five SPEED settings on the M-8400RV. The setting is listed on the bottom
line of the display. The current setting is indicated by an underline under one of the
speed settings. To change the setting:
PRINT SPEED
12345
DSW2-8 OFFDSW2-8 ON
Print Speed
Setting
1. Use the LINE key to step the underline cursor to the desired speed setting.
2. Once the correct setting is underlined, press the FEED key to accept the setting and
advance to the next adjustment.
Note: This setting can be overriden by software (see Print Speed, Page 4-62).
See Section 3: CLEANING AND MAINTENANCE, for additional information on how to
make this adjwill cause the jmum print quality.
Pitch Offset and Direction
The label Pitch is the distance from the leading edge (the edge that comes out of the
printer first) of a label and the leading edge of the next label. The leading edge
position of the label can be adjusted relative to the print head +/- 49 mm in
increments of 1 mm using the following procedure. Once the position is set, it can be
adjusted +/- 3.75mm using the PITCH potentiomenter on the Adjustment panel (see
page 2-33).
1 = 2 ips
2 = 4 ips
3 = 6 ips
4 = 8 ips
5 = 10 ips
1 = 2 ips
2 = 3 ips
3 = 4 ips
4 = 5 ips
5 = 6 ips
ABCDEFG
ABCDEFG
Sensor Position
Label Feed Direction
Page 2-229001041 Rev. DSATOM-8400RV
ABCDEFG
Must be moved
with Minus (-)
Offset to print
on leading
edge of label
Leading Edge of Label as
detected by the sensor
Original First
Line Print
Position
Moved with
Positive (+) Offset
to print on trailing
edge of label
Page 41
Section 2. Installation and Configuration
PITCH DIRECTION
+-
1. Use the LINE key to step the underline cursor to either the positive (+) or negative
(-) selection. A positive selection increases the label pitch while a negative
selection decreases the label pitch.
2. Once the correct setting is underlined, pressing the FEED key will accept the
setting and advance to the Pitch Offset adjustment.
PITCH OFFSET
+0
0mm
3. Use the LINE key to step the counter to the desired position. The display will
increment one step for each time the LINE key is pressed. If the LINE key is held
pressed for more than two seconds, it will automatically go into the fast scroll
mode. The reading will advance to a setting of 49 mm after which it will
automatically wrap and start at “00” again. The Pitch Direction set in the previous
step will be displayed in front of the Offset setting.
4. Once the setting is correct, pressing the FEED key will accept the setting and
advance to the Cancel Print Job display.
5. You may wish to check your settings by printing a test label after you have
completed the adjustments to ensure that they are correct. See Page 2-30 for
instructions on how to print a test label.
Cancel Print Job
If the printer has a print job(s) loaded in memory, selecting YES will cause the job(s)
to be cleared. The default selection is NO. Make sure that you want to cancel the
print job before selecting YES as the job cannot be recovered and will have to be
retransmitted to the printer.
CANCEL PRINT
NOYES
1. Use the LINE key to step the underline cursor to either the YES or NO selection.
2. Once the correct setting is underlined, pressing the FEED key will accept the
setting and terminate the User Mode of operation and return you to the Normal
Mode OFF LINE display.
If you wish to change any of the settings, you must enter the User Mode again by
simultaneously pressing FEED and LINE keys for more than one second.
Advanced Mode Settings and Adjustments
SATOM-8400RV9001041 Rev. DPage 2-23
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Section 2. Installation and Configuration
An Advanced Mode is provided to make adjustments that require only occasional
adjustments. Since they affect the basic operation of the printer, the procedure for
entering this mode is designed to prevent someone from accidently changing the
settings.
To enter the Advanced Mode, the printer is powered on while pressing the LINE
key. The printer will “beep” one time and display the first configuration selection on
the LCD panel.
From the Advanced Mode display, the Advanced settings are accessed in sequence by
pressing the FEED key.
Zero Slash Setting
This setting determines if a zero is printed with a slash or without a slash. This setting
can also be controlled via software commands. When YES is selected, the U, S, M,
WB, WL, XU, XS, XM, XB, XL and vector fonts will have a slash through the center of
the zero character.
ZERO SLASH
YESNO
1. Use the LINE key to step the underline cusor to either the YES or NO selection.
2. Once the correct setting is underlined, pressing the FEED key will accept the
setting and advance the display to the Auto Online display.
Auto Online Setting
This setting determines the mode in which the printer powers up. If the YES selection
is made, the printer powers up in the ON LINE mode and is ready to print. If NO is
selected, the printer powers up in the OFF LINE mode and must be manually placed
in the ON LINE mode by pressing the LINE key before it is ready to print.
AUTO ONLINE
YESNO
1. Use the LINE key to step the underline to either the YES or NO selection.
2. Once the correct setting is underlined, pressing the FEED key will accept the
setting and advance the display to the Vertical Offset display.
Vertical Offset Setting
Vertical Offset is the distance down from the leading edge (the edge of the label that
comes out of the printer first) to the first vertical print position. It is always a positive
setting since making it negative would move it up and off the printable label. This
setting changes the base reference point for all subsequent label jobs. It’s effect is
identical to the <ESC>A3 Base Reference point command (see Page 4-19). Since the
printer moves the label in discrete steps equal to the size of the print dot, the units of
Page 2-249001041 Rev. DSATOM-8400RV
Page 43
Section 2. Installation and Configuration
measure for Vertical Offset distance is dots. The maximum value that can be set is
1424(2848 in Expanded mode).
VERT. OFFSET
V:000
Note: This setting can be overriden by the Base Reference Point Command, Page
4-19).
1. Use the LINE key to step the counter to the desired setting. The display will
increment one step for each time the LINE key is pressed. If the LINE key is held
pressed for more than two seconds, it will automatically go into the fast scroll
mode. The reading will advance to the maximum setting (the maximum vertical
offset) after which it will automatically wrap and start at “0000” again.
2. Once the setting is correct, pressing the FEED key will accept the setting and
advance to the Horizontal Direction display.
Note: The printers will not “wrap” images that extend beyond the print area. Any
part of the image that extends beyond the print area will be truncated.
Horizontal Offset and Direction
Horizontal Offset is the distance that the label image is shifted either to the right or
left on the label. The image is shifted to the left (towards the inside edge of the label)
for a positive setting and it is shifted to the right (towards the outside edge of the
label) for a negative setting. This setting changes the base reference point for all
subsequent label jobs. It’s effect is identical to the <ESC>A3 Base Reference point
command (see Page 4-19)Since the printer can only print in discrete steps equal to
the size of the print dot, the units of measure for the Horizontal Offset distance is
dots.
0
Note: This setting can be overriden by the Base Reference Point Command, Page
5-19).
HOR. DIRECTION
+-
1. Use the LINE key to step the underline to either the positive (+) or negative (-)
selection. A positive selection increases moves the horizontal reference point for
the label to the right edge of the label, towards the outside, while a negative
selection moves the horizontal reference point for the label to the left, towards
the inside of the printer.
2. Once the correct direction setting is underlined, pressing the FEED key will accept
the setting and advance to the Horizontal Offset adjustment.
HOR. OFFSET
H+ 000
SATOM-8400RV9001041 Rev. DPage 2-25
0
Page 44
Section 2. Installation and Configuration
3. Use the LINE key to step the counter to the desired setting. The display will
increment one step for each time the LINE key is pressed. If the LINE key is held
pressed for more than two seconds, it will automatically go into the fast scroll
mode. The reading will advance to the maximum setting (the maximum
Horizontal Offset is 832) after which it will automatically wrap and start at “000”
again. The Horizontal Direction set in the previous step will be displayed in front
of the Offset setting.
Note: The M-8400RV printer will not “wrap” images that extend beyond the
print area. Any part of the image that extends beyond the print area will be
truncated.
4. Once the setting is correct, pressing the FEED key will accept the setting and
advance to the Sensor Threshold display.
ABCDEFG
Original Print
Line Position
Moved with both
ABCDEFG
Vertical and (+)
Horizontal Offset
Inside Label Edge
Label Feed Direction
Sensor Threshold Level
The M-8400RV printer determines the location of the leading edge of the label by
measuring the difference between light levels when it sees either a label edge or a
black “EYE” mark. This adjustment allows you to manually set the threshold voltage
level, between the maximum and minimum light levels. DIP switch DSW2-2 selects
the sensor type. If DSW2-2 is in the OFF position, the setting will be for a See-Thru(or Gap) sensor and the LCD will display “GAP” on the top line along with the
current setting. If DSW2-2 is in the ON position, the LCD will display “EYE” on the
top line with its current setting. If the value entered for the bottom line setting is
“0.0V”, then the printer will automatically calculate the setting when the first label is
fed after the printer is powered on or the head is closed. There are some instances
where the automatically calculated value must be adjusted to ensure reliable label
Page 2-269001041 Rev. DSATOM-8400RV
Page 45
Section 2. Installation and Configuration
feeding, such as when the backing opacity or the reflectance of the EYE mark varies
significantly within a roll of labels or between label rolls. In these instances the value
should be set using the following procedures.
GAP(X.XV)
INPUT(X.
GAP - When setting the “gap” threshold, the voltage shown on the top line of the
display must be measured with nothing but the backing in the sensor and then again
with a label still attached to the backing. The formula to be used for setting the
threshold is:
(High Voltage Level + Low Voltage Level) x 0.5 = Start Value
1. Insert a label still attached to the backing into the sensor (see page 2-14 for
location of the sensors) and close the Label Hold-Down. Record the voltage
shown on the top line of the LCD panel. This line should have the message “GAP”
on the top line (DIP switch DSW2-2 = OFF). Make sure the label is all the way
under the sensor.
2. Strip the label from the backing and insert the backing strip under the sensor and
close the Label Hold-Down. Record the voltage shown on the top line of the LCD
panel. The voltage ranges measured should be within the following ranges:
Backing with LabelLabel Backing Only
2.0V to 3.5VLess than 1.0V
XV)
If the measured values are outside this range, you may have trouble in finding a value
that will work properly under all conditions. If this is the case, a higher quality
label material may be needed to get adequate performance.
3. Calculate the starting point voltage using the formula shown above.
4. Use the LINE key to step the counter to the desired setting. The display will
increment one step for each time the LINE key is pressed. If the LINE key is held
pressed for more than two seconds, it will automatically go into the fast scroll
mode. The reading will advance to a setting of 4.9 (the maximum voltage) after
which it will automatically wrap and start at “0.0” again. If a value of “0.0” is set,
the printer will automatically set the level half way between the two measured
voltages each time the printer is powered on with labels loaded.
5. Once the setting is correct, pressing the FEED key will accept the setting and
advance to the Calendar Set display.
6. Repeat this procedure using values slightly higher or lower until the optimum
performance is obtained. If you cannot find a setting between the high and low
readings that gives adequate performance, then the label stock has too much
variation in its opacity and a better quality stock should be used.
SATOM-8400RV9001041 Rev. DPage 2-27
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Section 2. Installation and Configuration
EYE - When setting the “eye” threshold, the voltage must be measured with nothing
but the label under the sensor and then again with the printed “eye” mark under the
sensor. The formula for this is:
(High Voltage Level + Low Voltage Level) x 0.5 = Start Value
1. Insert a label into the sensor (see Section 3: Cleaning and Maintenance for location
of the sensors) and close the Label Hold-Down. Make sure the printed “eye” mark
is not under the sensor. Record the voltage shown on the top line of the LCD
panel. This line should have the message “EYE” on the top line (DIP switch
DSW2-2 = ON).
2. Now pull the label forward until the “eye” mark is positioned under the sensor (the
voltage reading should be at its highest point). Record the voltage shown on the
top line of the LCD panel. The voltage ranges measured should be within the
following ranges:
Label OnlyEye Mark
Less than 1.0V2.5V to 3.5V
If the measured values are outside this range, you may have trouble in finding a value
that will work properly under all conditions. If this is the case, a higher quality
label may be needed to get adequate performance.
3. Calculate the starting point voltage using the formula.
4. Use the LINE key to step the counter to the desired setting. The display will
increment one step for each time the LINE key is pressed. If the LINE key is held
pressed for more than two seconds, it will automatically go into the fast scroll
mode. The reading will advance to a setting of 4.9 (the maximum voltage) after
which it will automatically wrap and start at “0.0” again. If a value of “0.0” is set,
the printer will automatically set the level each time the printer is powered on
with labels loaded or the head is closed.
5. Once the setting is correct, pressing the FEED key will accept the setting and
advance to the Calendar Set display.
6. Repeat this procedure using values slightly higher or lower until the value that
gives adequate performance is found. If adequate performance cannot be
obtained, then the label stock or printed “Eye” mark has too much variation in its
reflectance and a better quality stock should be used.
Calendar Set
If the Calendar Option is installed in the printer, the date and time can be set
manually using the LCD Display or via the <ESC>WT Calendar Set command (see
Page 4-80). The last setting, set either manually via software command, received by
the printer will be the value used.
CALENDAR ENABLED
NOYES
Page 2-289001041 Rev. DSATOM-8400RV
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Section 2. Installation and Configuration
To enable the Calendar feature (if installed) press the LINE key until the underline
cursor is beneath the YES. If the Calendar feature is to be disabled, press the LINE
key until the underline cursor is beneath the NO. When the desired setting is
selected, press the FEED key.
The format of the display is YY/MM/DD hh:mm (Year/Month/Day/hours:minutes).
The date format is fixed and cannot be changed.
CALENDAR
00/00/0000:00
1. Year - The first display shown will have the two digit year selection underlined. You
can scroll through the dates by pressing the LINE key. The year number will
increase by one each time the LINE key is pressed until it reaches its maximum
legal value (i.e., “99” for the year digits) at which point it will wrap around to the
“00” setting.
2. Month - After you have set the correct year, pressing the FEED key will advance
the underline cursor to the two digit Month position. You can scroll through the
numbers corresponding to the month by pressing the LINE key. The month
number will increase by one each time the LINE key is pressed until it reaches a
value of “12” at which point it will wrap around to the “01” setting.
3. Day - After you have set the correct month, pressing the FEED key will advance the
underline cursor to the two digit Day position. You can scroll through the
numbers corresponding to the month date by pressing the LINE key. The date
number will increase by one each time the LINE key is pressed until it reaches a
value of “31” at which point it will wrap around to the “01” setting.
4. Hour - After you have set the correct date, pressing the FEED key will advance the
underline cursor to the two digit Hour position. You can scroll through the
numbers corresponding to the hour (using a 24 hour clock) by pressing the LINE
key. The hour number will increase by one each time the LINE key is pressed
until it reaches a value of “24” at which point it will wrap around to the “01”
setting.
5. Minute- After you have set the correct hour, pressing the FEED key will advance
the underline cursor to the two digit Minute position. You can scroll through the
numbers corresponding to the hour by pressing the LINE key. The minute
number will increase by one each time the line key is pressed until it reaches a
value of “60” at which point it will wrap around to the “01” setting.
6. After you have set the calendar, pressing the FEED key will accept the setting and
advance to the CR/LF display.
Ignore CR/LF
This selection tells the printer to strip out all carriage return/line feed pairs (CRLF )
from the data stream, including graphics and 2D bar codes. It is used primrily to
maintain compatibility with earlier models of SATO printers.
1. Use the LINE key to step the underline cusor to either the YES or NO selection.
SATOM-8400RV9001041 Rev. DPage 2-29
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Section 2. Installation and Configuration
IGNORE CR/LF
2. Once the correct setting is underlined, pressing the FEED key will accept the
setting and advance the display to the Print Darkeness display.
Print Darkness Type
This selection provides a dual level heat control. The normal setting is Type 1 which
provides head energy control for normal label printing, such as typical shipping
labels. The Type 2 selection provides better control of the head heat for high print
density labels.
print darkness
YESNO
type
1. Use the LINE key to step the underline cusor to either the “1” or “2” selection.
2. Once the correct setting is underlined, pressing the FEED key will accept the
setting and advance the display to the Exit Advanced Mode display.
Exit Advanced Mode
1
EXIT advanced MODE
NOYES
1. Use the LINE key to step the underline cusor to either the YES or NO selection.
2. Once the correct setting is underlined, pressing the FEED key will accept the
setting. If you selected No, the display will return to the initial Advanced Mode
Setup display.
3. If you selected Yes, the printer will return to the normal OFFLINE mode.
Advanced Mode Counters
The Advanced Counters Mode is provided for reading and clearing internal counters.
These counters allow the user to keep track of the number of centimeters of label
material that has passed through the printer, how many labels have been dispensed
or how many lables have been cut. The Advanced Mode Counters in entered by
pressing the LINE key once.
advanced mode
Counters
The Counters display allows you to select the counter to be viewed or cleared.
1. Use the LINE key to select the counter to be accessed, the Head (HD) counter,
Dispenser (DSP) counter or the CUT (Cutter) counter. Use the FEED key to
display the values stored for that particular counter.
HEAD COUNTER
0.0
2. Pressing the FEED key again will bring up the counter Clear display. To clear the
counter, press the FEED key until the underline cursor is beneath the YES. If you
do not want to clear the counter, press the LINE key until the underline cursor is
beneath the NO. Pressing the FEED key will clear the selected counter if YES was
chosen and bring you to the Exit Advanced Mode Setup display. Note that the
LIFE counter cannot be cleared.
HEAD CNTR CLEAR
NOYES
Exit Mode
This allows you to exit the Advanced Mode or to recycle through the selections again.
1. Use the LINE key to step the underline cursor to either the YES or NO selection.
The default position is NO.
2. Once the correct setting is underlined, pressing the FEED key will advance the
display to the OFF LINE mode if YES was underlined or back to the Zero Slash
display if NO was selected.
USER TEST PRINT
This option allows you to print a test label. It is recommended that you print a test
label after you have changed any of the settings in the Advanced Mode. The test label
allows you to verify that you indeed did make the desired changes. To enter the User
Test Print Mode, power the printer on while pressing the FEED key. The printer will
“beep.” Release the FEED key and the printer will display the following message on
the LCD panel:
1. Use the LINE key to step the underline cursor to either the LARGE or SMALL
selection. If LARGE is underlined, a label will be printed for a maximum width label.
The default position is LARGE.
SATOM-8400RV9001041 Rev. DPage 2-31
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Section 2. Installation and Configuration
USER TEST PRINT
LARGESMALL
If LARGE was selected, a label containing a head check pattern and the current
printer setting information will be printed.
2. Once the desired label size setting is underlined, pressing the FEED key will cause
a label to be printed if LARGE was underlined. If SMALL was underlined, the
display will advance to the Print Size display.
Print Size
If SMALL was selected, the Print Size message will be displayed. You must enter the
size of the label. The minimum label size that can be selected is 4 cm (1.6") and the
maximum size is 10 cm (4").
Pressing the LINE key will increment the setting by 1 cm for each time the key is
pressed. Once the maximum size is reached, the display will wrap arond and start
incrementing at 04 cm again. Once the correct label width is selected, pressing the
FEED key will initiate the print. The SMALL label only contains a head check pattern.
PRINT SIZE
0
4cm
If you wish to pause the printer after its starts to print a test label, press the LINE key
to place it Off Line. Pressing the LINE key again will palce the printer back On Line
and the test label will resume printing. If you wish to stop the test label print, pause
the printer and then turn power off without placing it On Line.
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Page 51
POTENTIOMETER ADJUSTMENTS
PITCH
After the pitch has been set, it is sometimes desirable to make minor adjustments.
This can be done using the PITCH potentiometer on the front panel. This
potentiometer is set at the factory so that it has a range of +/- 3.75 mm. The
midpoint setting should have no effect on the pitch. Turning the potentiometer all the
way clockwise should move the print position 3.75 mm up towards the top edge of
the label. Turning it all the way counterclockwise should move the print position
down 3.75 mm.
1. While depressing the LINE key on the front panel, power the printer on.
2. When you hear one beep from the printer, release the LINE key and the printer
will begin printing Test Labels continuously.
3. Select the a Large or Small label width using the LCD display lanel and the LINE
key. If Small is selected, you must also set the appropriate width. See Page 2-31,
“Print Size.”
Section 2. Installation and Configuration
4. Adjust the PITCH potentiometer on the front panel until the first print position is
at the desired location on the label. If the potentiometer does not have enough
range, then you will have to change the pitch setting using the front panel display.
5. Press the FEED key to stop the printer.
Adjusting the PITCH potentiometer will affect the stop position of the label and the
cut/dispense/tear-off position.
ABCDEFG
ABCDEFG
ABCDEFG
Moved with
Minus (-) Offset
Original Print
Line
Moved with
Positive (+) Offset
Label Feed Direction
SATOM-8400RV9001041 Rev. DPage 2-33
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Section 2. Installation and Configuration
OFFSET
When the printer is in dispense mode, the Feed Offset is used to correctly position the
label for dispensing/cutting. Once the correct Feed Offset is obtained, the printer will
position the label for dispensing/cutting and then reposition the next label before
printing.
The amount of backfeed is controlled by the OFFSET potentiometer on the front
panel. When turned all the way clockwise, the amount of backfeed adjustment is
+3.75 mm, and -3.75 mm when it is turned all the way counterclockwise.
1. Turn the printer on.
2. Press the LINE key to place the printer in the Off Line condition.
3. Press the FEED key to feed out a blank label.
4. Adjust the position using the OFFSET potentiometer on the front control panel and
feed another label by depressing the FEED key.
5. When the adjustment is correct, turn the printer off.
DISPLAY
This potentiometer is used to adjust the contrast of the LCD display for optimum
viewing under various lighting conditions.
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Page 53
HEX DUMP DIAGNOSTIC LABELS
In addition to the User Test Print Labels (see Page 2-30), the printer contents of the
receive and print buffers can be examined using the Hex Dump Test Labels.
Print Buffer Hex Dump
The contents of the Print Buffer can be examined using the Hex Dump mode. The
label numbers each line of data received in the left-hand column, the data in
hexadecimal format in the center columns followed by the same data in ASCII format
in the right-hand column.
1. Turn the printer on.
2. Send and print label.
3. Place the printer in the Off Line mode by pressing the LINE key. The LINE LED
should go out.
Section 2. Installation and Configuration
4. Place DSW2-4 in the On position.
5. Press the LINE key to place the printer back in the On Line status.
6. Press the FEED key.
7. A label should be printed containing the contents of the print buffer in Hexadecimal
format.
8. Return DSW2-4 to the off position.
9. Turn the printer off and then back on to place it back in the normal print mode.
Receive Buffer Hex Dump
The data that is being received by the printer (before it is placed in the Print Buffer)
can be examined by using the Hex Dump Mode. The label numbers each line of
data received in the left-hand column, the data in hexadecimal format in the center
columns followed by the same data in ASCII format in the right-hand column.
1. Turn the printer off.
2. Place DSW2-4 in the on position.
3. Turn the printer on.
4. Transmit the data to the printer.
5. The data received is printed out on a label in hexadecimal format.
6. Return DSW2-4 to the off position.
7. Turn the printer off and then back On to place it back in the normal print mode.
SATOM-8400RV9001041 Rev. DPage 2-35
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Section 2. Installation and Configuration
Hex Dump Label
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Page 55
CLEANING AND MAINTENANCE
INTRODUCTION
This section provides information on user maintenance for the M-8400RV. This
section contains the following information.
• Adjusting the Print Quality
• Cleaning the Print Head, Platen and Rollers
• Replacing the Print Head
• Replacing the Fuse
PROCEDURES
ADJUSTING THE PRINT QUALITY
The M-8400RV printer is equipped with two different methods of adjusting the
quality of the print: print darkness and speed. When adjusting the printer for
optimum print quality, a bar code verifier system should be used. The human eye is a
poor judge of the relative widths of the bars in a symbol, a characteristic that is
extremely important for good bar code quality.
SECTION 3.
Darkness (Print)
This adjustment allows the user to control (within a specified range) the amount of
power that is used to activate the individual print head heat elements. It is important
to find a proper print darkness level based on your particular label and ribbon
combination. The printed images should not be too light nor should the ink from the
ribbon “bleed.” The edges of each image should be crisp and well defined.
The Print Darkness range can be set using the front panel LCD panel (see Page 2-21)
or by downloading the setting using the Print Darkness software command (see Page
4-56). There are three ranges, 1 (Low), 2 (Medium) and 3 (High). Once the range
has been selected, the PRINT Potentiometer on the front panel can be used to make
finer adjustments.
SATOM-8400RV9001041Rev.DPage3-1
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Section 3 : Cleaning and Maintenance
Print Potentiometer
The fine adjustment for Print Darkness is the PRINT potentiometer on the operator
panel. It provides a continuous range of adjustment, allowing you to make precise
changes. Use a small cross-point screwdriver, turning clockwise for darker print and
counterclockwise for lighter print.
NOTE: The PRINT potentiometer adjustment will affect the darkness in all of the
command code speed ranges, i.e. if the PRINT potentiometer is adjusted for lighter
print, the darkness will be lighter in all speed ranges selected by the command code.
Print Speed
The other method of controlling print quality is by controlling the speed at which the
label is printed. This adjustment is made only on an individual label basis using either
the Print Speed command code or the LCD display panel. For more details on this
command, see Page 4-62 in Section 4: Programming. Changing the print speed allows
the user to control the amount of time allowed for print element cooling before the
media is stepped to the next print position. It is especially critical when printing
“ladder” bar codes (bar codes printed with the bars parallel to the print line). When
printing a “ladder” bar code, it is important to allow the head to cool sufficiently
before stepping to the next position. If it does not have sufficient time to cool, the bar
will be “smeared” on the trailing edge.
The Print Speed can be set to 2, 4, 6, 8 or 10 inches per second (with DSW2-8 Off)or
2, 3, 4, 5 or 6 inches per second(DSW2-8 On) using the LCD panel (see Page 2-22) or
with the Print Speed command code (see Page 4-62). The software command will
override the any setting entered using the LCD panel.
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Section 3 : Cleaning and Maintenance
CLEANING THE PRINT HEAD, PLATEN AND ROLLERS
Supplies needed:SATO SA070 Cleaning Kit
Cleaning the Print Head and Platen
1. Turn the printer off and remove the power
cable.
2. Open the Top Access and Side Access
doors.
3. Open the Print Head by pushing the Head
Latch toward the rear of the printer. The
Print Head is spring-loaded and willautomatically open as soon as the Head
Latch is disengaged. Remove the ribbon.
Print Head
4. Apply SATO Thermal Print Head Cleaner to a
Platen
Head Latch
cotton swab.
5. The Print Head faces downward along the front edge of the assembly. Pass the
end of the dampened swab along the entire width of the Print Head (you may
need to move the ribbon out of the way to do this).
6. Check for any black coloring or adhesive on the swab after cleaning.
7. Repeat if necessary until the swab is clean after it is passed over the head.
8. The head should be cleaned at least every time the ribbon is changed and more
often in harsh environments.
9. Apply SATO Thermal Print Head Cleaner to one of the cotton swabs.
10. The Platen is the rubber roller directly below the Print Head. It should be
cleaned of any ribbon or label residue.
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Section 3 : Cleaning and Maintenance
Cleaning the Rollers and Guides
1. The Label Load Drive is located
underneath the Label Hold-Down.It
should be cleaned of any label residue or
foreign material. The Label Hold DownRoller is located on the underneath side of
the Label Hold Down. It should also be
cleaned of any residue or foreign material.
2. There are two Label Edge Guides used in
guiding the labels through the printer. They
should be cleaned of any residue or foreign
material.
3. Repeat when necessary. The rollers and
guides should be cleaned whenever foreign matter such as dust or adhesive is
present.
CLEANING THE SENSORS
There are two sensors that are used to control the positioning of the label. One is a
transmissive see-thru sensor that detects the edge of the label by looking through the
backing paper which is translucent and detecting the presence of the opaque label.
The other is a reflective sensor that detects the light reflected from the bottom of the
label liner. When a printed black Eye-Mark passes through the beam, the light is no
longer reflected back to the sensor detector, indicating to the printer that it should
use this position as the start of a new label. When dust, dirt or other foreign matter
interferes with the light path of either of these sensors, the results is erratic label
positioning. These sensors should be cleaned regularly, at least every two rolls of
labels. They are both located on an adjustable assembly in the throat of the printer
between the Label Hold Down and the Print Head.
Label Edge
Guides
Label Hold
Down Roller
Label Drive
Roller
Sensor
Assembly
1. Turn the printer off and remove the power cable.
2. Open the Top Access and Side Access doors.
3. Open the Print Head by pushing the Head Latch toward the rear of the printer.
The Print Head is spring-loaded and will automatically open as soon as the
Head Latch is disengaged. Remove the ribbon.
4. Apply SATO Thermal Print Head Cleaner to a cotton swab.
5. Carefully insert the swab between the top and bottom portions of the SensorAssembly. The location of the sensors is identified by two marks on the front of
the assembly.
6. Move the swab back and forth to clean any residue from the sensors (see Page 2-14
for location of sensors).
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REPLACING THE PRINT HEAD
The print head on the M-8400RV printers is a user-replaceable item. If it becomes
damaged for any reason, it can be easily removed and replaced. Contact your local
SATO representative for information on obtaining a new print head.
Supplies needed:No. 2 Phillips screwdriver (a magnetic tip is helpful)
1. Turn the printer off and remove the power cable.
2. Open the Top and Side Access doors.
3. Open the Print Head by pushing the Head Latch toward the rear of the printer.
The Print Head is spring-loaded and will automatically open as soon as the
Head Latch is disengaged.
4. Remove the ribbon from the Ribbon Rewind Spindle if necessary.
5. Remove the Label Cover Assembly by removing the securing screw from the
assembly.
Section 3 : Cleaning and Maintenance
Label Cover
securing screw
Label Cover
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Section 3 : Cleaning and Maintenance
Print Head
Print Head
Mounting Screw
Head Latch
Print Head
Connector
6. View the Print Head from the front of the printer. Locate the center mounting
screw on the top of the assembly. Unscrew this screw and set it aside.
7. The Print Head should now be loosened from the top of the assembly by grasping
either side and carefully pulling it down.
8. Disconnect the signal and power cables from the print head connectors and set the
Print Head aside.
DO NOT
remove the two outside screws (painted red) on either side of the center
mounting screw. The Print Head is pre-aligned and if these screws are lossened, it
will have to be re-aligned for proper print quality.
9. Carefully attach the new print head to the connectors, using caution to make sure
the connector keys are correctly positioned.
NOTE: Be careful not to scratch the printing surface of the print head while installing
it. Scratching the surface will cause permanent and irreparable damage and is not
covered by the warranty!
10. Locate the mounting screw in the top plate assembly and align it with the tapped
hole in the new print head.
11. Re-secure the print head by tightening the screw.
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Section 3 : Cleaning and Maintenance
CAUTION:
For your protection, SATO printers have been tested and listed by the
Underwriters Laboratories. These tests include the printer and certain electrical
components which are an integral part of the printer as approved. These important
parts include the Print Head, PC Boards, Power Supply and Motor. It is a violation of
the UL listing to replace any of these parts with parts other than those approved as
part of the UL listing.
PLEASE NOTE THAT IF A PART OTHER THAN THESE GENUINE SATO PARTS
IS INSTALLED IN THE PRINTER, THE UL LISTING IS VOID AND THE
APPROVAL LABEL MUST BE REMOVED FROM THE PRINTER.
We strongly suggest that if someone attempts to install such a part on your SATO
printer or, sell you such a part, that you have a written statement from them
indicating that they are aware that installation of the part in question voids the UL
listing and requires the removal of the indication of this listing from the printer.
Finally, we call your attention to the fact that many legal jurisdictions, cities and/or
counties, in the United States prohibit the installation of products such as SATO
printers without a listing by an agency such as Underwriters Laboratories.
REPLACING THE FUSE
Supplies needed:250V 3A Fuse
1. Turn the printer power off and remove the power cable.
2. On the back of the printer, locate the Fuse Cap on the right-hand side of the AC
connector.
3. Unscrew the cap and remove the defective fuse.
4. Replace with a new 250V 3A fuse.
5. Screw the cap back onto the printer and replace the power cord.
SATOM-8400RV9001041Rev.DPage3-7
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Section 3 : Cleaning and Maintenance
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Page3-89001041Rev.DSATOM-8400RV
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INTRODUCTION
This section presents the commands that are used with the SATO RISC Series printers
to produce labels with logos, bar codes and alphanumeric data. All of the RISC
commands use the same syntax. Some commands reference a physical point on the
label using horizontal and vertical dot reference numbers. The allowable range for
these references is dependent upon the particular printer to accomodate different
print widths and resolutions. These differences are noted in tables under the
commands affected.
The following information is presented in this section:
SECTION 4.
PROGRAMMING
• The SATO RISC Programming Language
• Selecting Protocol Control Codes
• Using Basic
• The Print Area
• Command Codes
THE SATO RISC PROGRAMMING LANGUAGE
A programming language for a printer is a familiar concept to most programmers. It is
a group of commands that are designed to use the internal intelligence of the printer.
The commands, which are referred to as RISC Command Codes, contain
non-printable ASCII characters (such as <STX>, <ETX>, <ESC>) and printable
characters. These commands must be assembled into an organized block of code to be
sent as one data stream to the printer, which in turn interprets the command codes
and generates the desired label output. The programmer is free to use any
programming language available to send the desired data to the SATO RISC Series
printer.
The command codes used by the SATO RISC Series Printers are based upon “Escape”
(1B hexadecimal) sequences. Typically there are four types of command sequences:
<ESC>{Command}
These commands generally tell the printer to perform a specific action, like “clear the
memory.”
<ESC>{Command} {Data}
Commands with this format tell the printer to perform a specific action which is
dependent upon the following data, like “print X labels”, where the value for X is
contained in the data.
<ESC>{Command} {Parameter}
SATOM-8400RV9001041Rev.DPage4-1
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Section 4 . Programming Reference
These commands set the operational parameters of the printer, like “set the print
speed to 3.”
<ESC> {Command} {Parameter} {Data}
Some commands can contain both Parameter and Data elements, such as “print a
Code 39 symbol containing the data”.
SELECTING PROTOCOL CONTROL CODES
Protocol codes are the special control characters that prepare the printer to receive
instructions. For example, the <ESC> character tells the printer that a command
code will follow and the <ENQ> character asks for the printer status.
There are two pre-defined different sets of Protocol Control codes to choose from.
Each set is made up of six special characters. The Standard Protocol Control codes are
non-printable characters, and the Non-Standard Protocol Control codes are printable
characters. The Non-Standard set may be useful on host computers using protocol
converters or in an application where non-printable ASCII characters cannot be sent
from the host. This manual uses the Standard Protocol Control codes for all of the
examples. Alternately, the user may define and download a set of custom Protocol
Control Codes (see Appendix E).
The Protocol Control codes are selected by a DIP switch DSW2-7 on the front panel
(see Section 2: Printer DIP Switch Configuration, Page 2-15).
CHARACTER
USING BASIC
It may be useful to test your printer using a BASIC program on a PC. You may also
write your actual production programs in BASIC. Whatever the reason, if you will be
working in BASIC, some of the following hints may help you get started:
1. Set the WIDTH of the output device to 255 characters to avoid automatically sending
<CR> and <LF> characters after every line. The command string should be
continuous and uninterrupted by <CR> and/or <LF> commands. The examples
given in this manual are printed on separate lines because they will not fit on one line
and do not contain any <CR> and/or <LF> characters. If these characters are
needed, they are explicitly noted by the inclusion of <CR> and <LF> notations.
CONTROL
STX02 Hex7B Hex = {Start of Data
ETX03 Hex7D Hex = }End of Data
ESC1B Hex5E Hex = ^Command code to follow
2. If you are using the printer’s RS232 interface, it is necessary to set the COM port on the
PC such that the CTS and DSR signals will be ignored. Send your OPEN “COM”
statement in the following way:
OPEN “COM1:9600,E,8,1,CS,DS” AS #1
This sets the RS232 communication parameters of the host PC’s COM1 port for 9600
baud, Even parity, 8 Data bits, 1 Stop bit and directing the port to ignore the CTS
and DSR control signals.
3. You may want to minimize keystrokes and program size by assigning the <ESC>
character to a string variable since this character is used quite often.
The following two examples in BASIC show a typical example using these hints. Both
of these examples use the Standard Protocol codes.
Printing with the Parallel Port
5REM Parallel Example:Identifies the program as a parallel port
print label. The “REM” prevents this
data from being sent to the printer and
displays it only on the screen.
10 E$=CHR$(27)Sets the “E$” string as an <ESC>
character
20 WIDTH “LPT1:”,255Sets the width of the output to 255
characters
30 LPRINT E$;"A";Sends an “<ESC>A” command code to
the LPT1 parallel port
40 LPRINT E$;"H400";E$;"V100";E$;"XL1SATO";Sends the data “SATO” to be to be
placed 400 dots horizontally and 100
dots vertically on the label and printed in
the “XL” font.
50 LPRINT E$;"Q1";Instructs the printer to print one label.
60 LPRINT E$; “Z”;Tells the printer that the last command
has been sent. The printer can now
create and print the job.
Printing with the RS232 Port:
5REM RS232 ExampleIdentifies the program as an RS232
port print label. The “REM” prevents this
data from being sent to the printer and
displays it only on the screen.
10 E$=CHR$(27)Sets the “E$” string as an <ESC>
character.
20 OPEN “COM1:9600,N,8,1,CS,DS” AS #1;Opens the COM1 port for output and
sets the parameters as 9600 baud, No
parity, 8 Data bits, 1 Stop bit and
instructs the port to ignore the CTS and
DSR control signals.
30 PRINT #1,CHR$ (2);Sends an <STX> (ASCII Code a
decimal “2”) to the printer instructing it
to prepare to receive a message.
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Section 4 . Programming Reference
50 PRINT #1,E$;"A";Sends an “<ESC>A” command code to
60 PRINT #1, E$;"H400",E$;"V100";E$;"XL1SATO"; Sends the data “SATO” to be placed
50 PRINT #1, E$;"Q1";Instructs the printer to print a quantity of
60 PRINT #1, E$; “Z”;Tells the printer that the last command
70 PRINT #1,CHR$ (3);Sends an <ETX> (ASCII Code decimal
THE PRINT AREA
The maximum print area for the M-8400RV is listed in Table 4.1 on Page 4-5. Most of
your label applications will not require labels that fill the entire print area, therefore
it is important to understand how to work with labels that do not use the entire print
area. The goal is to help you avoid printing where no label exists, which may lead to
print head damage, not to mention frustration when you cannot see the printed
output.
Print Port #1 opened by statement 20
above.
400 dots horizontally and 100 dots
vertically on the label and printed in the
“XL” autosmoothed font.
one label.
has been sent. The printer can now
create and print the job.
“3”) to the printer telling it that this is the
end of the message.
The diagram below illustrates the maximum print area and a sample 2 inch wide by 3
inch long label placed within this area. As can be seen, your label will be oriented
against the inside left edge of the printer as viewed from the front of the printer. The
normal reference point is located at the H1, V1 position of the print area in the
normal print orientation (no rotation).
Max
Print
Max. Print
Length
3"
Width
Print Area
2"
Your
Label
Label
Feed
Direction
Normal
Reference
Point
H1, V1
Max. Print
Width minus 2"
Page4-49001041Rev.DSATOM-8400RV
Page 67
Section 4. Programming Reference
Table 4.1, Print Area
M-8400RV
Resolution203 dpi
8dpmm
Max Print Width832 dots
4.1 in.
104 mm
Max Label Width5.0 in.
128 mm
Std Print Length1424dots
7.0 in.
178 mm
Expanded Print Length
using <ESC>AX
command
Expanded Print Length Using Memory Card
128 Kbyte1257 dots
512 Kbyte5038 dots
1 Mbyte9999 dots
2 Mbyte9999 dots
(1). Limited by number of digits in command field.
(2). When a Memory Card is used to expand the print length, the card capacity is used
instead of the internal memory, not in addition to the internal memory.
(2)
2848 dots
14.0 in.
356 mm
6.2 in.
157 mm
24.8 in.
629 mm
(1)
49.2 in.
1249 mm
(1)
49.2 in.
1249 mm
There are two methods available to make sure your printed output will appear
correctly on your label. They are as follows:
1. Send the Base Reference Point command as part of your data to the printer to set a new
base reference point for your label.
Calculate the distance (in dots) from the normal base reference point to the closest edge
of the label. For an 8 dpmm printer, this would be:
Label Width = 2" x 25.4 mm/in x 8 dpmm = 406 dots
The new Base Reference Point then becomes:
New Base Reference Point = Maximum Print Width - Label Width
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Section 4 . Programming Reference
For the M-8400RV, the new Base Reference Point is:
New Base Reference Point = 832 dots minus 406 dots = 426 dots
Issue the Base Reference Point command <ESC>A3 after the Start command in your
data stream.
This resets the reference point for all the following data.
2. Use the normal base reference point from the print area and use the horizontal position
for each field to properly locate it on the label.
Calculate the distance (in dots) from the normal base reference point to the closest edge
of the label For an 8 dpmm printer:
Label Width = 2" x 25.4 mm/in x 8 dpmm = 406 dots
New Base Reference Point = Maximum Print Width - Label Width
<ESC>A<ESC>A3H426V0001......
For the M-8400RV printer, this becomes:
New Base Reference Point = 832 dots - 406 dots = 426 dots
Each <ESC>H command would have the value “426” added to it to correctly position
each field.
Note: The <ESC>A3 Base Reference Point command (Page 4-19) can also shift the
reference point in a negative direction (toward the outside edge of the label).
The Command Code subsection contains a sample label output for each command
code. These samples reflect how the printed information would appear on a five inch
wide label. If you want to test any of the sample label outputs and are using labels
less than five inches in width, we suggest that you add the Base Reference Point
command to the data stream in order for the images to print on your labels.
You must be careful not to print off the label surface as the label provides a heat sink
for the print head elements. Doing so will cause irreparable damage to the head. This
damage is not covered under the print head warranty. The addition of the Base
Reference Point command to the sample data stream may help to adjust the print for
your labels. See the following two examples or refer to the Base Reference Point
command description.
For example, the following illustrates a sample data stream for a M-8400RV printer
and the resulting label assuming a 4 inch wide label:
If you are using a 2 inch wide label, the entire image may not appear on your label.
By adding the following Base Reference Point command to the second line of the data
stream, the base reference point will be changed, causing the image to be shifted over
toward the inside of the printer where it can be printed on the narrower label.
The image is moved horizontally to the right 2 inches (406 dots) so that it can be
printed on a 2 inch wide label.
For more information, see the Base Reference Point command description.
Label
2"
H=50
V=100
SATO
V=200
*SATO*
V=310
SATOM-8400RV9001041Rev.DPage4-7
*SATO*
*SATO*
H=70
4.0"
Page 70
Section 4 . Programming Reference
SATOSATO
ROTATED FIELDS
The CL Series printers can rotate each print field in 90° increments using the Rotate
command. There are two variations of this command.
• <ESC>% - The field rotates, but the base reference point for the field
• <ESC>R - The field and the base reference point rotate.
The following data stream will rotate the print field but will not change the base
reference point of the field:
remains the same.
*SATO*
*SATO*
*SATO*
*SATO*
2" Label
4.0"
<ESC>A
The following data stream will rotate both the field and the base reference point for
that field:
<ESC>A
COMMAND DEFAULT SETTINGS
There are some types of commands that must have a value specified before a label
can be printed. If the data stream does not contain these commands, a “default” value
is assumed. The commands and the corresponding default values are:
COMMANDDEFAULTNOTE
Print Rotation0°(1)
Vertical Reference Point0(1)
Horizontal Reference Point0(1)
Character P itch2(1)
Base Reference PointH=0, V=0(2)
(1) The settings for these commands will revert to the default value when the printer
receives an <ESC>Z or an <ESC>*.
(2) The values transmitted with these commands will remain in effect until a new
command is received.
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Section 4 . Programming Reference
COMMAND CODES
This section contains all the RISC printer Command Codes. The commands must be
sent to the printer in an organized fashion in order for the label(s) to print.
The purpose of this section is to:
1. Explain the different commands and provide examples of their usage.
2. To provide a detailed reference for programming the CL Series Printers.
Each command begins on a separate page with its own heading. A uniform layout is
used to help you find key information about each command. For each Command
Code in this section, there will be a sample data input stream to the printer and the
expected print output. By studying the examples, you can learn how to use the
particular command within a whole block of printer code. Pay particular attention to
the “Special Notes” with each command to learn other important information.
The subject commands are highlighted in bold letters in the Reference Sheets. There
are two parts of most, but not all, commands. The first is the command character
which immediately follows the <ESC> code. It is always an upper case alpha or a
special character (such as an “&” or a “%”). It is never a lower case alpha character. If
the command requires additional variable information, it is represented by a group of
lower case alpha characters immediately following the command character. For
example, if an aaaabb is listed following the basic command, the printer will look
for six characters immediately following the command. The first four would represent
the value of aaaa and the next two the value of bb.
The maximum number of characters defined in a parameter is represented by the
number of characters shown in the command structure. For example, a command
followed by an aaaa can have up to four characters. In general, commands with only
one parameter following the command can be entered without the leading zeroes.
However, certain commands require the exact number of matching characters. A
command with two parameters listed following the command code without a comma
delimiter, such as aaaabbbb require the exact number of digits to be entered. If the
value of aaaa is “800” and the value of bbbb is “300”, then the parameters must be
entered as “08000300”. It is recommended that you make it a practice to always
enter leading zeros to prevent any mistakes.
NOTE: These examples assume the use of the Standard Protocol Command Codes,
a parallel interface and a 4 inch wide label in an M-8400RV printer. The labels for all
other printers will be similar, but, because of different resolutions and print widths
may be larger or scaled differently.
An alphabetical listing of the command codes is contained in Appendix A: Command
Code Quick Reference.
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Section 4. Programming Reference
Bar Codes
Command Structure1:3 narrow/wide bar ratio:<ESC>Babbcccd
2:5 narrow/wide ratio:<ESC>BDabbcccd
1:2 narrow/wide bar ratio: <ESC>Dabbcccd
a=Bar Code Symbol
0Codabar
1Code 39
2Interleaved 2 of 5 (I 2/5)
3UPC-A / EAN-13
4EAN-8
5Industrial 2 of 5
6Matrix 2 of 5
7reserved
8reserved
9Code 128
AMSI
Breserved
C Code 93
D reserved
EUPC-E
FBookland
G Code 128
IUCC 128
bb=Number of dots (01-12) for narrow bar and narrow space
ccc=Bar height in dots (001-600)
d=UCC 128 only. Not used for other bar code types
0No human readable text
1Human readable at top
2Human readable at bottom
Example:<ESC>BD103200
Placement:Immediately preceding data to be encoded
Default:None
Command FunctionTo print bar code images on a label. With this command, there are 13
standard bar code symbologies available to be printed and three two
dimensional symbols (see Two Dimensional bar code symbols
starting on Page 4-99). Each of the bar codes are unique, and it is
important to know the differences. See Appendix B for specific
information on using each individual bar code symbol.
Special Notes1. UPC and EAN bar codes are not affected by the different types of
narrow to wide ratios. Instead, the <ESC>D command adds
descender bars to these codes where needed to meet UPC
specifications. The <ESC>BD command puts decender bars and
human readable text below the symbol.
2. The Code 128, UCC 128, MSI, and Code 93 bar codes are not
affected by the narrow to wide ratios.
3. The Codabar, Code 39, Industrial 2 of 5, and Matrix 2 of 5 bar
codes are affected by the Character Pitch command. This
command must be placed before the Bar Code command.
4. See Appendix B for more specific instructions and detailed
information regarding individual bar code symbols.
5. Because of their unique characteristics, two-dimensional symbols
are covered separately (see page 4-99).
6. For UCC128, the FNC1 code is automatically inserted and the Mod
10 and Mod 103 check digits are automatically calculated.
7. For the MSI bar code, the check digit is not automatically calculated.
SATOM-8400RV9001041 Rev. DPage 4-15
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Section 4. Programming Reference
Bar Codes, Expansion
Command Structure<ESC>BWaabbb
aa=Expansion factor by which the width of all bars and spaces
will be increased (01-12)
bbb =Bar height by dot (004-600 dots)
Example:<ESC>BW02100
Placement:Immediately follows the <ESC>BT command and
precedes data to be encoded.
Default:None
Command FunctionThis command works together with the <ESC>BT command to
specify an expansion factor and the bar code height for the particular
symbol being printed.
Special Notes1. This command must be preceded by the Variable Ratio Bar Codes
<ESC>BT command (see Page 4-17).
2. The following bar codes will be affected by the Character Pitch
command: Codabar, Code 39, Interleaved 2 of 5, Matrix 2 of 5.
Page 4-169001041 Rev. DSATOM-8400RV
Page 79
Bar Codes, Variable Ratio
Command Structure<ESC>BTabbccddee
a=Bar Code Symbol:
0Codabar
1Code 39
2Interleaved 2 of 5
5Industrial 2 of 5
6Matrix 2 of 5
bb=Narrow space in dots (01-99)
cc=Wide space in dots (01-99)
dd=Narrow bar in dots (01-99)
ee=Wide bar in dots (01-99)
Section 4. Programming Reference
Example:<ESC>BT101030103
Placement:Following print position commands and preceding
<ESC>BW
Default:Current setting
Command FunctionTo print a bar code with a ratio other than those specified through the
standard bar code commands (B,BD, and D). This is done through
individual control of each of the bar code elements (bars, spaces) as
shown above. Remember that this command only applies to the five
bar code types shown.
Special Notes1. This command must be immediately followed by the <ESC>BW Bar
Code Expansion command (see Page 4-16).
2. You may use only one variable ratio bar code per label.
3. If the data specified in this command is incorrect, the command is
ignored and the ratio used will be based on the previous setting.
4. See Appendix B for more specific instructions and details regarding
individual bar code symbols.
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Base Reference Point
Command Structure<ESC>A3H-aaaaVbbbb
-=This character is optional. When present, it specifies that
the horizontal offset is in the negative direction. If it is left out
the offset direction is positive.
aaaa =Horizontal Print Offset (see Note 5 for field range)
bbbb =Vertical Print Offset (see Note 5 for field range)
Example:<ESC>A3H100V0050
Placement:Preceding all images that are based on the new base
reference point
Section 4. Programming Reference
Default:Current V and H offset setting in the printer configuration
Command FunctionTo establish a new base reference point for the current label. The
base reference point is the top left corner or “origin” from where all
print position commands are based.
This command may be very helpful when using labels less than four
inches wide to place images on the printable label surface. It may
also be used to move images past preprinted fields on a label.
Input to Printer:
Printer Output:
<ESC>A<ESC>L0202
<ESC>H0025<ESC>V0025<ESC>WB0NORMALREFERENCE POINT
<ESC>A3H0300V0075
<ESC>H0100<ESC>V0050<ESC>WB0NEWREFERENCE POINT
<ESC>Q1<ESC>Z
SATOM-8400RV9001041 Rev. DPage 4-19
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Section 4. Programming Reference
Special Notes1. Use of this command will set the Vertical/Horizontal Offset setting of
the printer configuration until a new Base Reference Point
command is issued or the setting is changed from the operator
panel. See Section 2: Printer Configuration.
2. This command may be used more than once in a print job.
3. An alternative to using this command is to make changes to your
current Horizontal and Vertical Print Position commands (see
Page 4-59).
Example:
Let’s say the current base reference point is H=1, V=1 and you
wish to move all the fields on your label downward vertically by
150 dots. You could either (1) add the Base Reference Point
command or (2) change all the vertical position commands by an
additional 150 dots.
4. For a more detailed example of the Base Reference Point
command, see “Print Area” in this section (Page 4-4).
5. The allowable field ranges for this command are:
M-8400RV
Horizontal
aaaa
Vertical
bbbb
-0832 to 0832
0001 to 1424
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Characters, Custom-Designed
Command StructureStore Command: <ESC>Tabcc
Recall Command: <ESC>Kab90cc
a=116x16 matrix
224x24 matrix
b=Specifies the character encoding method for the data stream
H Hexadecimal characters
BBinary characters
cc=Memory location to store/recall the character. Valid memory
locations are 21 to 52 (counting in Hex) or “!” to “R” in Binary
(data)=Data to describe the character
Section 4. Programming Reference
Example:<ESC>T1H3F
<ESC>K1H903F
See Appendix C for a more detailed explanation
Placement:The Store command is typically sent in its own data
stream to the printer, between the Start/Stop commands.
The Recall command is sent in a secondary data stream
to print the character,and follows any necessary position
or size commands.
Default:None
Command FunctionTo allow for the creation, storage, and printing of custom characters,
such as special fonts or logos. Up to 50 individual characters may be
stored in the custom character volatile memory.
Printer InputSee Appendix C for a detailed explanation.
Special Notes1. When printing the custom character using the Recall command, the
character is affected by the following commands:
Character Expansion (see Page 4-23)
Character Pitch (see Page 4-26)
Line Feed (see Page 4-50)
Rotate, Fixed Base Reference Point (see Page 4-68)
Rotate, Moving Base Reference Point (see Page 4-70)
2. The characters are stored in volatile memory and must be reloaded
if the printer power is lost.
3. Do not use ASCII <CR> or <LF> characters (carriage return or line
feed) as line delimiters within the graphic data or the actual image
will not be printed as specified.
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Section 4. Programming Reference
Character Expansion
Command Structure<ESC>Laabb
aa=Multiple to expand horizontally (01-12)
bb=Multiple to expand vertically (01-12)
Example:<ESC>L0305
Placement:Preceding the data to be expanded
Default:<ESC>L0101
Command FunctionTo expand characters independently in both the horizontal and
vertical directions. The command allows you to enlarge the base size
of each font (except the vector font) up to 12 times in either direction.
Expanded characters are typically used for added emphasis or for
long distance readability.
Special NotesThis command will expand the following fonts:
1. Fonts U, S, M, XU, XS, XM, OA & OB (see Page 4-34) and fonts
WB, WL, XB and XL (see Page 4-38).
2. This command will also affect the following commands:
Character Pitch (see Page 4-26)
Characters, Custom-Designed (see Page 4-21)
3. The Character Expansion value is in effect for the current print job
until a new expansion command is specified.
4. The Line and Box command, if used within the data stream, may
return all subsequent text to the default expansion of 1 x 1.
Therefore, either send the Character Expansion command before
all printed data, or send Line and Box commands last, preceding
the <ESC>Q Quantity command.
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Section 4. Programming Reference
Character, Fixed Spacing
Command Structure<ESC>PR
Example:See Above
Placement:Preceding the data
Default:The default is Proportional Spacing.
Command FunctionTo reset proportional spacing and place the printer back to fixed
spacing.
Printer Input
Printer Output
Special Notes1. This command only works with the proportionally spaced fonts XU,
Special Notes1. This command is affected by the <ESC>L Character Expansion
command (see Page 4-23). The character pitch is actually the
product of the current horizontal expansion multiple and the
designated pitch value.
Example:
<ESC>L0304
<ESC>P03
Pitch = (03) x (03) = 9 dots
2. To avoid confusion, you may want to include the <ESC>L
Character Expansion command and this command together in
your program.
3. This command affects fonts U, S, M, XU, XS, XM, OA & OB (see
Page 4-34, fonts WB, WL, XB and XL (see Page 4-38), and the
vector font (see Page 4-36).
4. Character Pitch will always revert to the default value unless it is
specified before each new font command in the data stream.
5. This command also affects Codabar, Code 39 and Industrial
2 of 5 bar codes.
SATOM-8400RV9001041 Rev. DPage 4-27
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Section 4. Programming Reference
Character, Proportional Spacing
Command Structure<ESC>PSSet to proportional spacing
<ESC>PRReset to fixed spacing
Example:See above
Placement:Preceding the data to be proportional spaced
Default:<ESC>PS
Command FunctionTo specify the printing of proportional or fixed spacing for
proportionally spaced fonts.
Printer Input
Printer Output
Special Notes1. Once this command is sent in the data stream, it is in effect until the
end of the print job unless a reset command is sent.
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Clear Print Job(s) & Memory
Command Structure<ESC>*a
a=If the “a” parameter is not included with this command and
a=If “a” is included with this command, it specifies the internal
Example:<ESC>*
Section 4. Programming Reference
the printer is in the multi-buffer mode, this command clears
all print jobs in the printer memory, including the current
print job.
memory section to be cleared
TTo clear the custom character memory
&To clear the form overlay memory
XTo clear all internal memory
<ESC>*X
Placement:This command should be sent to the printer as an
independent data stream.
Default:None
Command FunctionTo clear individual memory or buffer areas of the printer.
Input to Printer:
Printer Output:There is no printer output as a result of this command. The current
Special Note1. See Memory Card Functions for variations of this command used to
<ESC>A
<ESC>*
<ESC>Z
print job in the buffer will be terminated and all other print jobs in the
buffer cleared.
clear data from the memory card (Page 4-82).
2. It is not necessary to clear the printer’s memory between each print
job.
3. The primary purpose of this command is to clear all print jobs in the
multi-buffer mode. The “a” parameter can be used in either the
multi-buffer or single job mode to clear specific parts of the
memory.
4. When the “a” parameter is used, the section of memory specified
will not be cleared until the label is printed.
SATOM-8400RV9001041 Rev. DPage 4-29
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Section 4. Programming Reference
Continuous Forms Printing
Command StructureNone
The printer locates the end of an adhesive label by sensing the
backing between labels or through the use of an eye-mark (black
rectangle on the reverse side of the backing). It locates the end of a
tag from a notch, eye-mark, or a hole between tags. Both sensors
should be disabled when printing continuous forms by placing the
Label Sensor Selection switch (DSW3-3) in the ON position. See
Section 2: Printer Configuration
printer using the front panel DIP switch array.
If you will be using continuous labels or tags, the printer must be told
to stop feeding in another manner. The length is determined by the
position of the last printed image on the label or tag. The printer will
stop feeding when this last field is finished printing. The length may
be increased with printed spaces (20 hexadecimal) if necessary.
There is no command code to control label length.
for instructions on configuring the
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Section 4. Programming Reference
Copy Image Area
Command Structure<ESC>WDHaaaaVbbbbXccccYdddd
aaaa =Horizontal position of the top left corner of the area to be copied
bbbb =Vertical position of the top left corner of the area to be copied
cccc =Horizontal length of the image area to be copied
dddd =Vertical length of the image area to be copied
Example:<ESC>WDH0100V0050X0600Y0400
Placement:Anywhere within the data stream, after specifying the
location of the duplicate image.
Default:None
Command FunctionTo copy an image from one location to another on the same label.
This may be useful for duplicating individual fields or entire sections
of the label with only one command.
Special Notes1. Use the Print Position commands (V and H) to locate the new area
for the duplicate image (see Page 4-59).
2. Position of the new target area must not be inside the original
image.
3. If you use the Rotate command, V, H, X and Y axis will be reversed.
4. If the reference area of the target image exceeds the print area, it
will not be printed.
5. The allowable ranges for these fields are as follows:
M-8400RV
Horizontal
aaaa
cccc
Vertical
bbbb
dddd
0001
to
0832
0001
to
1424
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Section 4. Programming Reference
Cutter Command
Command Structure<ESC><NUL>aaaa
<ESC>~aaaa
aa=Number of labels to print between each cut (01-9999)
Example:<ESC>~0002
Placement:Following the Print Quantity command <ESC>Q
Default:<ESC><NUL>0001 (if cutter enabled)
Command FunctionTo control the cutting of labels when using a SATO cutter unit with
the printer printer. This command allows the cutting of a multi-part tag
or label at a specified interval within a print job.
Input to Printer:
Printer Output:This set of commands will print 6 labels (3 x 2) with two labels
Special Notes1. You must have the optional printer Cutter to use this function.
Contact your SATO representative for more information.
2. To use this command, the printer configuration must have the cutter
option enabled. See Printer Configuration in Section 2 of this
manual.
3. If the cutter option has been enabled in the printer configuration
and the cut value (aaaa = 0000), the cutter is inactive.
The <NUL> represents the ASCII 00 Hex character and can be
interchanged with a tilde character.
4. When using the Cutter command, the total number of labels printed
is the product of the cut value and the print quantity. For example,
if the cut value is 2, and the print quantity is 20, then 20 sets of
two labels will be printed.
SATOM-8400RV9001041 Rev. DPage 4-33
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Section 4. Programming Reference
Fonts U, S, M, OA, OB, XU, XS & XM
Command StructureFont XU: <ESC>XUFont U:<ESC>U
Font XS:<ESC>XSFont S:<ESC>S
Font XM: <ESC>XMFont M:<ESC>M
Font OA: <ESC>OAFont OB: <ESC>OB
Example:See above
Placement:Preceding the data to be printed
Default:None
Command FunctionTo print text images on a label. These are eight of the built-in fonts
available on the printer. All matrices include descenders.
NON-PROPORTIONALPROPORTIONAL
U5W x 9H dot matrixXU5W x 9H dot matrix
S8W x 15H dot matrixXS17W x 17H dot matrix
M13W x 20H dot matrixXM24W x 24H dot matrix
OAOCR-A font 15W x 22H dot matrix
OBOCR-B font 20W x 24H dot matrix
(1) These fonts will be printed with proportional spacing only if preceded by an
<ESC>PS command.
Special Notes1. Characters may be enlarged through the use of the Character
Expansion command (see Page 4-23).
2. Character spacing may be altered through the use of the Character
Pitch command (see Page 4-26). The default is 2 dots between
characters. It is recommended to use a spacing of 5 dots for
OCR-A and 1 dot for OCR-B.
3. You may also create custom characters or fonts. See the <ESC>T
Custom-Designed Characters command (Page 4-21).
4. A font must be defined for each field to be printed. There is no
default font.
5. Fonts U, S, M, OA and OB are identical to fonts U, S, M, OA and
OB on the SATO M-8400 printer.
6. The proportionally spaced fonts XU, XS, XM, XL and XA can be
printed with fixed spacing using the <ESC>PS Proportional Space
command.
Example:<ESC>$A,100,200,0<ESC>$=123456
Placement:Immediately preceding data to be printed.
Default:None
Command FunctionTo specify printing of the unique SATO vector font. The vector font
allows large characters to be printed with smooth, round edges. Each
character is made of a number of vectors (or lines), and will require
slightly more printer compiling time.
Input to Printer
<ESC>A
<ESC>H0100<ESC>V0100<ESC>$A,100,100,0<ESC>$=SATO AMERICA
<ESC>H0100<ESC>V0200<ES C>$=VECTOR FONT
<ESC>H0100<ESC>V0350<ESC>$A,200,300,8<ESC>$=SATO
<ESC>Q1<ESC>Z
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Printer Output
Section 4. Programming Reference
Special Notes1. The Pitch command can be used with Vector fonts.
2. If the font size designation is out of the specified range, a default
value of 50 is used.
4. The font width and height values include asenders, desenders and
other space.
5. A font must be defined for each field to be printed. There is no
default font.