CX208/212
Desktop Label Printer
®
USER’S
GUIDE
SATO America, Inc.
10350-A Nations Ford Rd.
Charlotte, NC 28273
MainPhone:(704) 644-1650
Technical SupportHotLine:(704) 644-1660
Fax:(704) 644-1661
http://www.satoamerica.com
© Copyright 2001
SATO America, Inc.
Warning: This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed in accordance with
the instructions may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try and correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment into an outlet or a circuit different from that
•
to which the receiver is connected.
Consult an experienced radio/TV technician for help.
•
Caution: The FCC warns the users that changes or modifications of the unit
not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
All rights reserved. No part of this document may be reproduced or issued
to third parties in any form whatsoever without the express permission of
SATO America, Inc. The material in this document is provided for general
information and is subject to change without notice. SATO America, Inc.
assumes no responsibility for any errors that might appear.
PN9001091Rev.B
WARRANTY
1. SATO America, Inc. warrants that, when purchased from an authorized
SATO America, Inc. distributor, this printer is in good working order
and is free from defects in workmanship and materials.
2. The warranty period is one (1) year from the date of purchase, excluding the print head. The warranty period for the print head is one (1)
year or 500,000 linear print inches, whichever comes first.
3. Modification of the printer, improper use or maintenance will void the
printer warranty. The use of non-approved thermal carbon ribbon or
physical damage to the print head will void the print head warranty.
4. You may obtain warranty service for this printer by returning it to:
SATO America, Inc., 545 Weddell Drive, Sunnyvale, CA 94089.
5. You must prepay all shipping charges to the above address and assume
all risk of loss or damage in shipment. You must also include proof of
purchase of the printer, including the purchase date.
6. The printer will be repaired or replaced, at SATO America, Inc.’s option, and returned to you prepaid via United Parcel Service. Standard
warranty repair is five (5) working days, but SATO America, Inc. cannot guarantee that all repairs will be completed within this time.
7. If, on our inspection, it is determined that the warranty has been voided
for any reason, you will be notified prior to the initiation of any chargeable repair activity.
8. The foregoing warranties are the only warranties provided by
SATO America, Inc. in connection with the products covered by
this warranty, and are in lieu of all other warranties whether expressed or implied. The remedy provided herein is the sole remedy
should the printer fail to conform to the foregoing warranties.
SATO America, Inc. hereby disclaims all other warranties, including, without limitation, the implied warranties of merchantability
and fitness for a particular purpose.
9. SATO America, Inc. shall not be liable for any incidental or consequential damages or any other loss or expense directly or indirectly
arising from any use of the printer by you or any other person, or
the failure of the printer to operate. In no event shall SATO America, Inc. be liable to you or any other person for damages exceeding
the amount paid by you for the printer.
SATOAmerica,Inc.10350-A Nations Ford Rd., Charlotte, NC 28273
®
SATO America, Inc.
10350-A Nations Ford Rd.
Charlotte, NC 28273
PN9001091Rev.B
CX208/212 User's Guide
Table of Contents
What You Get ...............................1
Controls, Indicators, and Connections ..................2
Printer Power Connection .....................2
Printer Interface Connection....................4
Setup ...................................4
Loading Labels or Tags ......................4
Loading Ribbon ..........................6
Sensor Calibration .........................8
Selecting the Label Sensor Type..................8
Using the Printer ..............................9
Printing a Self-test Label .....................9
Feeding Blank Labels .......................9
Label Reprint ...........................9
Sending Data to the Printer ....................9
Printer Ready/Standby/Reset Control ...............9
Printing Labels ..........................10
Controlling the Printer Using Direct Commands ........10
Routine Maintenance ...........................11
What To Do If... ..............................12
READY light is not lit ......................12
READY light glows red .....................12
Self-test label will not print ...................13
Labels will not feed........................13
Host stops responding ......................13
Labels feed continuously .....................14
Poor print quality .........................14
Common Problems and Their Solutions ................12
READY light is not lit ......................12
READY light glows red .....................12
Selt-test label will not print....................13
Labels will not print .......................13
Host stops responding or “printer not ready” message......13
Technical Support.............................14
Printer Specifications...........................15
Communication Ports ..........................16
Standard Printer Cables .....................16
Serial Port Parameters ......................16
CX Software................................17
Label Wizard CX .........................17
Windows Drivers .........................18
Media and Supplies ............................18
PN9001091Rev.BPagei
CX208/212 User's Guide
What You Get
The SATO CX208/212 Printers come complete and ready to install and
print labels. Your CX208/212 shipping carton contains the following items:
CX208/212 Printer
•
Parallel Printer Cable
•
40 Watt Power Supply (80 Watt Supply optional)
•
Roll of 4"x 4" Labels
•
Thermal Transfer Ribbon (not supplied with the CX208DT)
•
User’s Guide
•
CD-ROM Containing:
•
Label Wizard CX Label Design and Production Software
Label Wizard CX Manual Files
CX208/212 User’s Guide
CX208/212 Programming Reference Guide
Windows Printer Driver for CX208/212
Label Wizard SE Evaluation Software
SATO Product Catalog
Adobe Acrobat Reader
®
for viewing and printing the manuals.
PN9001091Rev.BPage1
CX208/212 User's Guide
Controls, Indicators, and Connections
Device Name Primary Function Use
PRESS - to advance media
FEED Button Advances print media
READY
Indicator
ON-OFF Button
Power Input Connects to power supply
Serial Port Data input
Parallel Port Data input
Print Head
Release
Top Cover
Shows printer status
Places printer in On-Line
or Off-Line mode
Unlocks print head
Protects print media and
mechanism
PRESS while pressing READY
indicator - to print test label
PRESS - to pause printing during
batch mode operation
GREEN - Printer ready for data
OFF - Printer busy, or Off-Line
RED - Printer needs attention
PRESS to switch to/from Off-Line
or to reset the printer
Connect to transformer provided
with printer
DB9 female connector for
connection to host controller,
RS232 interface
Centronics compatible connector
for connection to host controller
Push both releases toward rear
of printer to release print head
Lift to open
Push outward at hinge to remove
Printer Power Connection
1. Plug the output of the AC power supply
provided with the printer into the connector on the bottom panel.
2. Connect the supply into an AC outlet
having the proper voltage.
Note:
CX208/212 printers consume very little power
when idle, so are not equipped with a power
switch. Pressing the READY indicator/ON-OFF (a
combined control) will reset the printer and switch
it from Off-Line to On-Line mode.
Important!
The required AC voltage is marked on the power supply.
Confirm that your AC voltage matches the power supply
requirements. Do not use any power supply other than
the one provided with the printer.
Page2PN9001091Rev.B
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