SATO CL 408E User Manual 2

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Page 1

CL Series “e”

Thermal Transfer Printers

Operator Manual

for

CL408e, CL412e, CL608e &

CL612e

PN 9001074 Rev. B

Page 2

SATO America, Inc.

10350A Nations Ford Road

Charlotte, NC 28273

Main Phone: (704) 644-1650

Fax:(704)644-1662

Tech Support Hotline: (704) 644-1660

Tech Support Fax: (704) 644-1661

Email: satosupport@satoamerica.com

www.satoamerica.com

SATO America, Inc.

Warning: This equipment complies with the requirements in Part 15 of FCC rules for a Class A computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference.

All rights reserved. No part of this document may be reproduced or issued to third parties in any form whatsoever without the express permission of SATO America, Inc. The materials in this document is provided for general information and is subject to change without notice. SATO America, Inc. assumes no responibilities for any errors that may appear.

SATO CL Series “e” Printers 08/31/03 PN 9001074 Rev. B

Page 3

PREFACE

CL SERIES “e” PRINTER OPERATOR’S MANUAL

The CL Series “e” Printer Operator’s Manual contains basic information about the printer such as setup, installation, cleaning and maintenance. It also contains complete instructions on how to use the operator panel to configure the printer. The following is a brief description of each section in this manual.

SECTION 1. PRINTER OVERVIEW

This section contains a discussion of the printer specifications and optional features.

SECTION 2. INSTALLATION

This section contains instructions on how to unpack and set up the printer, AND load the labels and ribbon.

SECTION 3. CONFIGURATION

This section contains instructions on how to use the operator panel to configure the printer.

SECTION 4. CLEANING AND MAINTENANCE

This section contains instructions on how to clean and maintain the printer.

SECTION 5. PROGRAMMING

This section has been replaced by the “e” and PRO Printer Programming Reference, PN 9001096 on the Printer Utilities CD-ROM. It introduces the

SATO printer programming language. It contains the commands that are used with the printer to produce labels with bar codes, alphanumeric data and graphics.

SECTION 6. INTERFACE SPECIFICATIONS

This section contains the printer’s interface specifications, which include detailed information on how to properly interface your printer to the host system.

SECTION 7. TROUBLESHOOTING

This section contains troubleshooting procedures to follow in the event you have printer problems.

SATO CL “e” Series Printers PN 9001074 Rev. B Page - i

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Preface

APPENDICES

APPENDIX A: Optional Features

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Page 5

TABLE OF CONTENTS

SECTION 1. PRINTER OVERVIEW

Introduction .............................1-1

General Printer Specifications ....................1-2

Character Fonts ...........................1-4

Bar Codes ..............................1-5

Physical ...............................1-6

Optional Accessories .........................1-7

SECTION 2. INSTALLATION AND CONFIGURATION

Preface

Introduction .............................2-1

Unpacking and Parts Identification .................2-2

Setting Up the Printer ........................2-3

Loading Labels, Tags and Ribbon in the CL608 and CL612e.....2-4

Loading Labels, Tags and Ribbon in the CL408 and CL412e.....2-8

Label Sensor Adjustments, CL608e and CL612e ..........2-11

Label Sensor Adjustments, CL408e and CL412e ..........2-11

Operator Panel, CL608e and CL612e ................2-12

Operator Panel,CL408e and CL412e ................2-14

Rear Panel, CL608e and CL612e ..................2-16

Rear Panel, CL408e and CL412e ..................2-17

Switches and Sensors, CL608e and CL612e ............2-18

Switches and Sensors, CL408e and CL412e ............2-19

SECTION 3. CONFIGURATION

Printer DIP Switch Configuration ..................3-1

Default Settings ...........................3-6

Potentiometer Adjustments .....................3-7

LCD Panel Printer Configuration...................3-9

Normal Mode ..........................3-10

Advanced Mode .........................3-12

Card Mode ...........................3-15

Service Mode ..........................3-18

Counter Mode..........................3-22

Test Print Mode .........................3-22

Default Setting mode ......................3-23

Clear Non-Standard Protocol Codes...............3-24

SATO CL “e” Series Printers PN 9001074 Rev. B Page - iii

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Preface

Download User Defined Protocol Codes ............3-24

HexDumpMode........................3-25

SECTION 4. CLEANING AND MAINTENANCE

Introduction .............................4-1

Procedures ..............................4-1

Adjusting the Print Quality ....................4-1

Darkness ...........................4-1

Print Speed ..........................4-2

Cleaning the Print Head, Platen and Rollers, CL608e and CL612e. . 4-2

Replacing the Print Head, CL608e and CL612e ...........4-4

Cleaning the Sensors, CL608e and CL612e .............4-5

Replacing the Fuse, CL608e and CL612e ..............4-6

Cleaning the Print Head and Platen, CL408e and CL412e ......4-7

Replacing the Print Head, CL408e and CL412e ...........4-8

Cleaning the Sensors, CL408e and CL412e .............4-9

Replacing the Fuse, CL408e and CL412e ..............4-9

Procedures, CL408e and CL412e...................4-7

SECTION 5. PROGRAMMING

For programming information, see the “e” and PRO Printer Programming Reference, PN 9001096 on the Printer Utilities CD-ROM.

SECTION 6. INTERFACE SPECIFICATIONS

Introduction .............................6-1

Interface Types............................6-1

The Receive Buffer ..........................6-2

IEEE1284 Parallel Interface .....................6-3

Electrical Specifications .....................6-3

Data Streams ...........................6-4

Interface Pin Assignments ....................6-4

RS232C Serial Interface .......................6-5

General Specifications ......................6-5

Electrical Specifications .....................6-5

Pin Assignments .........................6-5

Ready/Busy Flow Control ....................6-6

X-On/X-Off Flow Control.....................6-7

Universal Serial Bus (USB) Interface.................6-7

Local Area Network (LAN) Interface .................6-8

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Page 7

Preface

Bi-Directional Communications ...................6-8

ENQ/ACK/NAK..........................6-9

Status Response.........................6-12

Accessory (EXT) Connector.....................6-18

Pin Assignments.........................6-18

Standard Operation .......................6-19

Repeat Print...........................6-20

Error Signals ..........................6-20

SECTION 6. TROUBLESHOOTING

Initial Checklist ...........................7-1

Using the IEEE1284 Parallel Interface ................7-1

Using the RS232C Serial Interface ..................7-3

Error Signals .............................7-4

APPENDICES

APPENDIX A: Optional Accessories

Label Rewinder, All Models ...................A-1

Label Cutter, All Models .....................A-2

Label Dispense Option ......................A-3

CL608e and CL612e .....................A-3

CL408e and CL412e .....................A-4

Memory Cards, All Models ....................A-7

CL608e and CL612e .....................A-7

CL408e and CL412e .....................A-8

Interface Cards, All Models ...................A-10

Calendar, All Models ......................A-10

SATO CL “e” Series Printers PN 9001074 Rev. B Page - v

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Preface

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Page - vi PN 9001044 Rev. B SATO CL “e” Series Printers

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INTRODUCTION

The SATO CL Series “e” Thermal Transfer Printers are complete, high-performance on-site labeling systems. All printer parameters are user programmable using the front panel controls and the DIP switches. All popular bar codes and 14 human-readable fonts, including a vector font, are resident in memory providing literally thousands of type styles and sizes.

The Operator’s Manual will help you understand the basic operations of the printer such as setup, installation, configuration, cleaning and maintenance.

The major differences in the CL408e and the CL412e printers is the resolution of the head. The CL408e with its 203 dpi head provides an economical labeling solution for most applications. It can print labels up to four inches wide. If a wider label is needed, the CL608e can print labels up to six inches wide at the same resolution. The CL412e provides a higher print resolution, 305 dpi, to give laser-quality printing. It is useful when higher resolution is needed for detailed graphic images. The six inch wide companion printer to the CL412e is the CL612e.

All of the CL Series “e” printers use the same command codes. The only differences are the allowable values representing the print positions on the label. These values are specified in “dots” and will vary depending upon the resolution of the printer and the amount of memory available for imaging the label. The allowable range for each printer is specified in a table for those command codes.

This commonalty makes it very easy to convert labels from one CL printer to another without having to create an entirely different command stream. There are some caveats that must be observed though to compensate for the different resolution print heads. The effect of the different printer resolutions are best illustrated by taking a label designed for a 203 dpi printer and sending the command stream to the its 305 dpi counterpart. The label printed will be an exact two-thirds scale, including the fonts, bar code dimensions and line lengths/widths. The only exception is the PostNet bar code which has only one legal size and the printer resolution is automatically compensated for by the printer. Conversely, a label designed for a 305 dpi printer and sent to its 203 dpi cousin will be one-third larger. It probably will be “truncated” if the label size is larger than the maximum allowable for the printer.

The following general information is presented in this section:

SECTION 1.

PRINTER OVERVIEW

•

General Printer Specifications

•

Optional Accessories

SATO CL Series “e” Printers PN 9001074 Rev. B Page 1-1

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Section 1. Printer Overview

GENERAL PRINTER SPECIFICATIONS

SPECIFICATION CL408e CL412e CL608e CL612e

Method Direct or Thermal Transfer

Speed (User Selectable) 2 to 6 ips

50 to 150 mm/s

Print Module (Dot Size) .0049 in.

.125 mm

Resolution 203 dpi

8 dpmm

Maximum Print Width 4.1 in.

104 mm

Maximum Print Length 49.2 in.

1249 mm

MEDIA

Minimum Width .87 in. (22 mm) 1.96 in. (50 mm)

Minimum Length .24 in. (6 mm) .78 in. (20 mm)

Maximum Width 5.1 in. (131 mm) 7 in. (178 mm)

Type Die Cut Labels, Fan-Fold, Tag Stock or Continuous

Caliper .010 in. (.25 mm)

Roll OD (max) 8.6 in. (218 mm), Face-In Wind

Core ID (min) 1.5 in. (38 mm)

.0033 in. .083 mm

305 dpi

12 dpmm

32.8 in.

833 mm

.0049 in. .125 mm

203 dpi

8 dpmm

6.0 in.

152 mm

49.2 in.

1249 mm

4to8ips

100 to 200 mm/s

.0033 in. .083 mm

305 dpi

12 dpmm

6.5 in.

164mm

32.8 in.

833 mm

Core ID (Recommended) 3 in. (76 mm)

SENSING

Transmissive See-thru Movable

Reflective Eye-Mark Movable Fixed

Continuous Form Sensor not used

RIBBON

Maximum Width 4.4 in. (111 mm) 6.75 in. (172 mm)

Length 1475 ft. (450 m) 1345 ft (410 m)

Thickness 4.5 micron, Face-In Wind

All specifications subject to change without notice.

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Section 1. Printer Overview

SPECIFICATION CL408e CL412e CL608e CL612e

CONTROLS AND SIGNALS

(1)

Green

Red

On-Line LED Status = Green

Power LED None Green

Media Out LED Status = Red

Ribbon Out LED Status = Red

Error LED Status = Red

LCD Panel 2 Line x 16 Character

On/Off-Line Switch Front Panel

Label Feed Switch Front Panel

Power On/Off Switch Rear Panel

POTENTIOMETER ADJUSTMENTS

Print Darkness Front Panel

Pitch Front Panel

Offset Front Panel

Display None Front Panel

INTERFACE MODULES

Parallel IEEE1284 Parallel

Serial RS232C (9600 to 57,600 bps)

RS422/485 (9600 to 57,600 bps)

Serial Protocol Hardware Flow Control (Ready/Busy)

Software Flow Control (X-On/X-Off)

Bi-directional Status

Universal Serial Bus USB Version 1.1

Ethernet 10/100BaseT

Data Transmission ASCII Format

PROCESSING

CPU 32 Bit RISC

Flash ROM 2 MB

SDRAM 16 MB

Receive Buffer 2.95 MB

Optional Flash ROM 4 MB

Optional PCMCIA Memory 16 MB Flash or 4 MB SRAM

(1) Single two color (Red, Green) LED.

All specifications subject to change without notice.

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Section 1. Printer Overview

CHARACTER FONTS

SPECIFICATION CL408e CL608e CL412e CL612e

MATRIX FONTS

U Font (5 dotsWx9dots H)

S Font (8 dotsWx15dots H)

M Font (13 dotsWx20dots H)

XU Font (5 dotsWx9dots H) Helvetica

XS Font (17 dots Wx 17 dots H) Univers Condensed Bold

XM Font (24 dots W x 24 dots H) Univers Condensed Bold

OA Font (15 dotsWx22dots H) OCR-A (22 dotsWx33dots H) OCR A

OB Font 20 dotsWx24dots H) OCR-B (30 dotsWx36dots H) OCR B

AUTO SMOOTHING FONTS

WB WB Font (18 dots W x 30 dots H)

WL WL Font (28 dotWx52dots H)

XB XB Font (48 dotsWx48dots H) Univers Condensed Bold

XL XL Font (48 dotWx48dots H) Sans Serif

VECTOR FONT

Proportional or Fixed Spacing

Font Size 50 x 50 dots to 999 x 999 dots

Helvetica, 10 Font Variations

AGFA®RASTER FONTS

A Font CG Times, 2 to 99 pt

B Font CG Triumvirate, 2 to 99 pt

DOWNLOADABLE FONTS

Bit Mapped TrueType Fonts with Utility Program

CHARACTER CONTROL

Expansion up to 12X in either the X or Y coordinates

Character Pitch control

Line Space control

Journal Print facility

0°, 90°, 180° and 270° Rotation

All specifications subject to change without notice.

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Section 1. Printer Overview

BAR CODES

SPECIFICATION CL408e CL608e CL412e CL612e

SYMBOLOGIES

Bookland (UPC/EAN Supplemental)

EAN-8, EAN-13

CODABAR

Code 39 Code 93

Code 128

Interleaved 2 of 5

Industrial 2 of 5

Matrix 2 of 5

MSI

POSTNET

UCC/EAN-128

UPC-A and UPC-E

Data Matrix

Maxicode

PDF417

Micro PDF417

Truncated PDF417

QR Code

Ratios 1:2, 1:3, 2:5 User definable bar widths

Bar Height 4 to 600 dots, User programmable

Rotation 0°, 90°, 180° and 270°

OTHER FEATURES

Sequential Numbering Sequential numbering of both numerics and bar codes

Custom Characters RAM storage for special characters

Graphics Full dot addressable graphics, SATO Hex/Binary, .BMP or .PCX

formats

Form Overlay Form overlay for high-speed editing of complex formats.

All specifications subject to change without notice.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 1-5

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Section 1. Printer Overview

PHYSICAL

SPECIFICATION CL408e CL412e CL608e CL612e

DIMENSIONS

Wide 10.7 in. (271 mm) 13.8 in. (352 mm)

Deep 16.9 in. (430 mm) 16.9 in. (429 mm)

High 12.6 in. (321 mm) 11.7 in. (298 mm)

WEIGHT 28.7 lbs (13 Kg) 41.9 lbs (19 Kg)

POWER REQUIREMENTS

Voltage

Power Consumption 50W Idle

130W Operating

ENVIRONMENTAL

Operating Temperature 41° to 104°F (5° to 40°C)

Storage Temperature -0° to 104°F (-20° to 40°C)

Operating Humidity 15-85 % RH, non-condensing

Storage Humidity Max 90% RH, non-condensing

Electrostatic Discharge 8KV

REGULATORY APPROVALS

Safety UL, CSA

RFI/EMI FCC Class A

All specifications subject to change without notice.

110V(±10 %)

220V (±10 %)

50/60 Hz (±1%)

50W Idle

210W Operating

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Section 1. Printer Overview

OPTIONAL ACCESSORIES

ACCESSORY CL408 CL412 CL608 CL612

MEMORY EXPANSION One slot for PCMCIA Memory Cards (up to 16 MB Flash or 4 MB

SRAM) and/or 4MB internal Flash ROM. Can be used for Graphic File storage, print buffer expansion, format storage and downloaded TrueType fonts.

CALENDAR An internally mounted Date/Time clock that can be used to date/time

stamp labels at the time of printing.

LABEL CUTTER Internal attachment allowing labels to be cut at specified intervals.

Controlled through programming.

LABEL DISPENSER Internal attachment allowing

labels to be peeled from backing for immediate (on demand) application. Internal backing take-up.

LABEL REWINDER External option rewinds labels onto a roll after they are printed.

PARALLEL INTERFACE IEEE1284 Parallel Interface Module

SERIAL INTERFACE High Speed Serial RS232 Interface Module

UNIVERSAL SERIAL I/F USB Interface Module

ETHERNET INTERFACE 10/100BaseT Interface Module

COAX/TWINAX INTERFACE Coax/Triax Interface Module. Coax I/F emulates an IBM 3287-2

printer with a standard Type A BNC connector. Twinax I/F emulates IBM 5224, 5225, 5226 or 4214 printers with auto-terminate/cable-thru capabilities.

All specifications subject to change without notice.

Internal attachment allowing labels to be peeled from backing for immediate (on demand) application. Backing take-up mounted externally to rear of printer.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 1-7

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Section 1. Printer Overview

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Page 1-8 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 17

INTRODUCTION

This section is provided to assist you in taking the CL Series Printer from the shipping container to the application environment. Where the physical differences between the printer models are significant (such as loading paper and ribbons), separate sections for each of the models are used for clarity.

The following information is provided in this section:

SECTION 2.

INSTALLATION

Unpacking and Parts Identification

•

Setting Up the Printer

•

Loading Labels or Tags

•

• Loading the Ribbon

• Operator Panel

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-1

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Section 2. Installation

UNPACKING AND PARTS IDENTIFICATION

Consider the following when unpacking the printer:

The box should stay right-side up.

•

Lift the printer out of the box carefully.

•

Remove the plastic covering from the printer.

•

For the CL4XX printers, remove the Front Access Door from its protective

•

bag and attach it to the printer.

Remove the accessory items from their protective containers.

•

If the printer has been stored in a cold environment, allow it to reach room

•

temperature before powering it on.

Set the printer on a solid, flat surface. Inspect the shipping container and

•

printer for any signs of damage that may have occurred during shipping.

NOTE: The following illustrations are representative only. Your printer may not be packed exactly as shown here, but the unpacking steps are similar.

CL4XX Packaging CL6XX Packaging

Page 2-2 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 19

Verify that you have the following materials when unpacking:

Printer

•

Power Cord

•

Extra Ribbon Core

•

Section 2. Installation

CL Printer

Operator Manual

SETTING UP THE PRINTER

Consider the following when setting up the printer:

•

Locate a solid flat surface with adequate room to set the printer. Make sure there is enough room at the top and right-hand (facing the printer) side to provide clearance for the label access door to swing open.

•

The location should be near the host computer or terminal. The maximum distance for RS232 cables is 35 feet and six feet for IEEE1284 Parallel cables. Cables can be purchased locally, and their configuration will depend upon the host system being used.

Power Cable

Extra Ribbon Core

•

For information on interfacing the printer to a host system, see

Section 6: Interface Specifications.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-3

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Section 2. Installation

LOADING LABELS, TAGS AND RIBBON CL608e and CL612e

LOADING LABELS OR TAGS

1. Open the Side Access Door by

swinging it up and to the left. The hinge system automatically dampens the movement to prevent the door from inadvertently falling and possibly causing injury to the operator.

2. Open the Print Head Assembly by pushing the Head Latch toward the rear of the printer. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged.

Head Latch

3. Push the Label Supply Guide to the outside of the printer to give the maximum label width.

4. Release the Label Roll Support by pulling outward at the top and swing it down and out of the way.

5. If using roll labels (or tags), load the roll onto the Label Supply Spindle so that the printing side of the labels faces upwards as it unwinds from the roll. The labels should be wound face-in. Push the roll all the way to the inside of the printer and push the Label Supply Guide snugly against the outside of the label roll.

6. If using fanfold labels (or tags) set them on a flat surface behind the printer. Pass the labels (printing side up) through the slot and under the Label Supply Spindle.

7. Open the Label Hold-Down by squeezing the green tab and the release tab together. The Label Hold-down is spring loaded and will open automatically when the latch is disengaged. Feed the

Sensor Adjust

Cap Screw

Sensor Adjust

Tab

labels under the Label Guide, under the Label Hold-Down, through the Print Head Assembly and out the front of the printer.

8. Inspect the label routing and verify that the path matches that illustrated in the Label Loading

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Label Hold-Down

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Section 2. Installation

diagram. Set the Adjustable Label Guide to keep the labels

against the inside of the printer.

9. Close the Label Hold-Down by

pushing downward on the green tab until it latches closed.

NOTE: If the Label Dispenser option has been purchased, see Appendix A, for proper label routing instructions.

10. Adjust the Label Sensor Assembly to the correct position by loosening the Sensor Adjust Cap Screw located on the front side of the Label Hold-Down and moving the Sensor Adjust Tab to the correct position. After it is correctly positioned,

retighten the Sensor Adjust Cap Screw.

11. If the ribbon is already loaded, close the Print Head Assembly by pushing downward on the green tab until it latches closed.

12. If the ribbon is not loaded, see the following description for loading instructions.

Media Knob

Printed Labels

Dispenser Routing

Label Guide

Label Supply

Guide

Label Roll

Support

Label Roll

Label Backing

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Section 2. Installation

12. Adjust the Media Knob based on the media you have loaded. For media up to

2.3 inches wide, use the “1” position, for media between 2.3 and 4.6 inches wide, use the “2” position. For media wider than 4.6 inches, use the “3” position. If you use media narrower than 7 inches, using the wrong setting can void the print head warranty due to the excessive pressure.

Caution: Using media narrower than the maximum print width may cause excess head wear due to the label edge.

LOADING THE RIBBON

1. Open the Side Access Door by swinging it up and to the left. The hinge system

automatically dampens the movement to prevent the door from inadvertently falling and possibly causing injury to the operator.

2. Open the Print Head Assembly by pushing the Head Latch toward the rear of the printer. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged.

3. Locate the Extra Ribbon Core supplied with the printer. Place the core on the Ribbon Rewind Spindle, pushing it all the way to the inside of the spindle.

Note that the new empty core of each subsequent roll becomes the next rewind core.

4. Load the ribbon onto the Ribbon Supply Spindle, also pushing it all the way to the inside of the spindle. The dull side of the ribbon should be facing down as it travels through the Print Head Assembly.

5. Feed the leader portion of the ribbon through the Print Head

Assembly and up to the Ribbon Rewind Spindle following the

routing shown in the diagram.

6. Load the ribbon behind and over the top of the Ribbon Rewind

Spindle and tape it to the Extra Ribbon Core. Make sure it

matches the ribbon path shown in the diagram.

7. Manually turn the Rewind Spindle to wrap the ribbon onto the core one to two turns to secure it.

8. If the labels or tags are already loaded, close the Print Head Assembly by pushing downward on the green tab until it latches closed.

NOTE: Run a test print to ensure that the labels and ribbons were loaded correctly. See the “Test Print” section on page 3-22 for instructions on how to run test prints.

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Ribbon Roll

Ribbon Rewind

Spindle

Print Head

Assembly

Ribbon Path

Head Latch

Section 2. Installation

Ribbon Supply

Spindle

CAUTION: If your labels are less than the full width of the print head, the outside edge will eventually wear out a small portion of the print head, resulting in an area that will not print. Special care must be taken if you plan to use multiple widths of labels, since the damaged portion of the print head caused from edge wear on a more narrow label may affect the printing on a wider label. We suggest you plan your print formats carefully to avoid using the area of possible damage on the print head when using a wider label. The small area of damage will have no effect on printing with the undamaged part of the print head.

Damage from a label edge is physical damage and is unavoidable. It is not covered by warranty. It is possible to delay such damage by always ensuring that the ribbon used is wider than the label stock. This will help to protect the print head from label edge damage.

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Section 2. Installation

LOADING LABELS, TAGS AND RIBBON CL408e and CL412e

LOADING LABELS AND TAGS

1. Open the Top Access Door by swinging it up and to the left. Open the Front Access Door by pushing down on the green Front Cover Latch and swinging the door forward and to the left. This gives access to the print mechanism on three sides

Note: The Top Access Door must be open before the Front Access Door can be opened.

2. Open the Print Head Assembly by rotating the green Head Latch counter clockwise. The head is spring loaded and will automatically raise to the opened position

3. Push the Label Supply Guide to the outside of the printer to give the maximum label width.

Top Access

Door

Front Access

Door

Front Access

Door Latch

4. Clear access is provided to the label path by pulling the top of the Outside Label Guide down.

5. If using roll labels (or tags), load the roll onto the Label Supply Spindle so that the printing side of the labels faces upwards as it unwinds from the roll. Push the roll all the way to the inside of the printer, raise the Label Supply Guide and adjust its position until it fits snugly against the outside of the label roll.

Label Supply

Spindle

Head Latch

Outside Label

Guide

Label

Feed Slot

Outside Label Guide

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6. If using fanfold labels (or tags) set them on a flat surface behind the printer and remove the cover from the Feed Slot on the rear panel. Pass the labels (printing side up) through the slot and over the Label Supply Spindle.

7. Route the labels under the Label

Hold-Down, through the Label Sensor Assembly, under the

Print Head and out the front of the print mechanism. Push the labels all the way to the inside of the printer until they touch the Inside Label Guide.

Note: Make sure the labels are routed through the Label Sensor Assembly. If they are not, the printer will react as if there are no labels loaded and will refuse to print.

Sensor

Assembly

Sensor

Adjust

Knob

Section 2. Installation

Inside Label

Label Hold

Down

8. Adjust the Label Sensor Assembly loosening the green Sensor Adjust knob located on the bottom side of the Label Transport Assembly and moving the assembly to the correct position. After it is

Sensor

Assembly

correctly positioned, retighten the green Sensor Adjust knob.

9. Raise the Outside Label Guide to the closed position and push the guide inward until it barely contacts the outside edge of the labels.

Head Latch

10. If Ribbon is already loaded in the printer, close the Print Head and latch it in the down position.

11. Inspect the label routing and verify that the path matches that illustrated in the Label Loading diagram on the inside of the Top Access Door.

12. Carefully feed several labels through the opening in the Front Access Door and close it. After the Front Access Door is closed, the Top Access Door may be closed. These covers have interlock switches and the printer will not operate if either is open.

NOTE: If the Label Dispense Option has been purchased, see Appendix A, Optional Accessories for instructions on how to route the label backing. For information on how to enable this option, see Section 3: Printer Configuration.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-9

Page 26

Section 2. Installation

LOADING THE RIBBON

1. Open the Top and Front Access Doors.

2. Open the Print Head Assembly by rotating the green the Head Latch counter clockwise. The print head is spring loaded and will raise to the open position as soon as the latch is released.

3. Locate the Extra Ribbon Core supplied with the printer. Place the core on the Ribbon Rewind Spindle, pushing it all the way to the inside of the spindle. Note that the new empty core

of each subsequent roll becomes the next rewind core.

Ribbon Supply

Roll

Empty Core

Head Latch

4. Load the ribbon onto the Ribbon Supply Spindle, pushing it all the

way to the inside of the spindle. The dull side of the ribbon should be facing down as it travels through the Print Head Assembly.

5. Feed the leader portion of the ribbon through the Print Head Assembly and up to the Ribbon Rewind Spindle following the routing shown in the diagram.

6. Load the ribbon behind and over the top of the Ribbon Rewind Spindle and tape it to the Extra Ribbon Core. Make sure it matches the ribbon path shown in the diagram.

7. Manually turn the Ribbon Rewind Spindle to wrap the ribbon onto the core one to two turns to secure it.

Tape

8. If the labels or tags are already loaded, close the Print Head Assembly by rotating the green Head Latch clockwise until it latches closed and close the Front and Top Access

Doors.

NOTE: Run a test print to ensure that the labels and ribbons were loaded correctly. See the “Test Print” section on page 3-22 for instructions on how to run test prints.

Page 2-10 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 27

Section 2. Installation

Ribbon Roll

Ribbon Rewind

Spindle

Print Head

Assembly

Head Latch

Ribbon Supply

Spindle

Ribbon Path

Label Supply

Spindle

Label Path

LABEL SENSOR ADJUSTMENTS CL608e and CL612e

The Gap (transmissive) sensor on the CL608e and CL612e can be adjusted over a limited range. It is located in the Label Hold-Down Assembly and can be adjusted by loosening the Sensor Adjust Cap Screw on the front of the Label Hold-Down and sliding the Sensor Adjust Tab to the desired position. The Gap sensor can be adjusted from a minimum of 1.0 in. (25mm) to a maximum of 3.5 in. (90mm). The Eye Mark sensor is fixed at 0.33 in. (9mm).

LABEL SENSOR ADJUSTMENTS CL408e and CL412e

Both the Eye-Mark (refelective)and Gap (transmissive) sensors on the CL408e and CL412e can be adjusted over a limited range. They are both located in the Label Sensor Unit. The assembly can be adjusted by loosening the green Sensor Adjust knob located underneath the Label Transport Assembly and sliding the Label Sensor Unit to the desired position. The Gap sensor can be adjusted from a

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-11

Page 28

Section 2. Installation

minimum of 0.67 in. (17mm) to a maximum of 2.5 in. (64 mm), and the Eye-Mark from a minimum of 0.25 in. (6mm) to a maximum of 2.1 in. (53mm).

OPERATOR PANEL CL608e and CL612e

LCD

DISPLAY

PANEL

LINE LABEL RIBBON ERRORPOWER

LINE FEED

DISPLAY

PITCH

Reserved

DSW2 DSW3

OFFSET

The CL608e/CL612e Operator Panel consists of five LED indicators, two momentary contact switches, three DIP switches, four adjustment potentiometers and one LCD Display. All of these are accessible from the front of the printer. They are used to set the printer operating parameters and to indicate the status of the printer to the operator. After you power on the printer, familiarize yourself with the keys and indicators as it will help you understand the configuration process.

PRINT: Potentiometer to adjust print darkness (fine tuning).

OFFSET: Potentiometer to adjust amount of back/forward feed

for dispenser/cutter/tear-off bar position (+/-3.75 mm)

PITCH: Potentiometer to adjust home position of the label

(+/- 3.75 mm). Affects stop position of label feed, print position and dispense position.

DISPLAY: Potentiometer to adjust the contrast of the LCD.

POWER: LED, illuminated when the power is on.

Page 2-12 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 29

Section 2. Installation

LABEL: LED, illuminated when label supply is out.

RIBBON: LED, illuminated when ribbon motion sensor does not

detect any ribbon motion.

ERROR: LED, illuminated when there is a system fault such as

an open print head.

ONLINE: LED, illuminated when printer is ready to receive data.

It is turned on and off by toggling the LINE key. This indicator will blink while the printer is receiving data.

LINE: Momentary switch. Pressing this key toggles the printer

between the on-line and off-line mode. When the printer is on-line, it is ready to receive data from the host. This key acts as a pause during a print job by taking the printer off-line. It can also be used as a Pause function key to stop label during the printing process.

FEED: Momentary switch. Pressing this key feeds one blank

label through the printer when it is off-line. When the printer is on-line, another copy of the last label will be printed (can be disabled via the LCD panel).

DSW2-3: Located behind the Front Access Door. DIP switch

array to set operational parameters of the printer. DSW1 is used to set the RS232 parameters and is located on the RS232 interface board.

LCD: 2 Line x 16 Character LCD display. Used for setting

operational parameters of the printer.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-13

Page 30

Section 2. Installation

OPERATOR PANEL CL408e and CL412e

LCD

DISPLAY

PANEL

TWO-COLOR STATUS LED

LINE FEED

OPTION

CONNECTOR

xxx

PITCHOFFSEPRINT

DSW2 DSW3

LABEL TAKEN

THRESHOLD

ADJUST

LABEL

TAKEN LED

Note: DSW1 (RS232 Parameter Select) is located on the RS232 Interface Board.

The CL408e/CL412e Operator Panel consists of one two-color (red and green) LED indicator, two momentary contact switches, two DIP switches (a third is located on the RS232 interface card), four adjustment potentiometers and one LCD Display. All of these are accessible from the front of the printer, however some are not accessible unless the front cover is open. They are used to set the printer operating parameters and to indicate the status of the printer to the operator. After you power on the printer, familiarize yourself with the keys and indicators as it will help you understand the configuration process.

PRINT: Located behind the Front Access Door. Potentiometer

to adjust print darkness (fine tuning).

OFFSET: Located behind the Front Access Door. Potentiometer

to adjust amount of back/forward feed for dispenser/cutter/tear-off bar position (+/- 3.75 mm)

PITCH: Located behind the Front Access Door. Potentiometer

to adjust home position of the label (+/- 3.75 mm). Affects stop position of label feed, print position and dispense position.

Page 2-14 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 31

Section 2. Installation

STATUS: Two-color (Red, Green) LED that indicates the

following status conditions:

Green - Illuminated when printer is ready to receive data. It is turned on and off by toggling the LINE key.

Red -Illuminated when there is a system fault such as an open print head.

LINE: Momentary switch. Pressing this key toggles the printer

FEED: Momentary switch. Pressing this key feeds one blank

label through the printer when it is off-line. When the printer is on-line, another copy of the last label will be printed (can be disabled via the LCD panel).

DSW2-3: Located behind the Front Access Door. DIP switch

array to set operational parameters of the printer. DSW1 is used to set the RS232 parameters and is located on the RS232 interface board.

LCD: 2 Line x 16 Character LCD display. Used for setting

operational parameters of the printer.

LABEL TAKEN THRESHOLD:

Located behind the Front Access Door. This potentiometer is used to adjust the sensing level of the Label Taken Sensor. Active only when the Label Dispense option is installed.

OPTION CONNECTOR: Located behind the Front Access Door. This connector

is used for the cutter and dispenser optional accessories.

LABEL TAKEN: Located behind the Front Access Door. This LED is

illuminated when a label is not present in the Label Taken Sensor. If it is not illuminated, a label has been detected in the sensor and printing will be inhibited until it is removed. This LED is active only when the Label Dispense option is installed. It is used to adjust the Label Taken Sensor threshold.

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Page 32

Section 2. Installation

REAR PANEL CL608e and CL612e

Power On/Off Switch: Turns power On or Off.

AC Input: Input 115V 50/60 Hz connector. Use the cable

provided.

AC Fuse: Input power protection. Type 3A/250V.

Interface Slot: Slot to plug in an interface adapter. An adapter must be

connected before the printer is operational.The adapter types available are:

RS232C Serial I/F Module, DB-25P. IEEE1284 Parallel I/F Module, AMP 57-40360 Universal Serial Bus I/F Module Ethernet 10/100BaseT I/F Module

Memory Card Slot: Two connectors for optional PCMCIA Memory Cards.

EXT: External signal connector, AMP 57-60140.

Cover Plate

Remove for access to Dispenser

and Fan-Fold Slots

PCMCIA Memory

Expansion slot

I/F Module

Parallel Shown

Power Switch

AC Fuse

External Accesory

Connector

AC Power Input

Connector

Page 2-16 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 33

Section 2. Installation

REAR PANEL CL408e and CL412e

Power: Switch to turn power On or Off.

AC Input: Input 115V 50/60 Hz connector. Use the cable

provided.

AC Fuse: Input power protection. Type 3A/250V.

Interface Slot: Slot to plug in an interface adapter. An adapter must be

connected before the printer is operational.The adapter types available are:

RS232C Serial I/F Module, DB-25P. IEEE1284 Parallel I/F Module, AMP 57-40360 Universal Serial Bus I/F Module Ethernet 10/100BaseT I/F Module

Memory Card Slot: Two slots for optional PCMCIA Memory Cards.

EXT: External signal connector for Accessories, AMP

57-60140.

Cover Plate

Remove for access to

Fan-Fold Slots

I/F Module

Parallel Shown

External Accesory

Connector

PCMCIA Memory

Expansion slot

Power Switch

AC Fuse

AC Power Input

Connector

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-17

Page 34

Section 2. Installation

SWITCHES AND SENSORS CL608e and CL612e

Ribbon End Sensor: This sensor is a motion detector that signals the printer

when the ribbon supply is turning.

Head Open Switch: When the print head is opened, this switch is activated

and the printer will stop printing.

Label Sensor Unit: This sensor unit contains two types of sensors, one for

label gap and one for Eye-Mark sensing.

Ribbon

Motion

Sensor

Label Sensor

Unit

Backing

Paper Inside

Edge

Miminum Eye-Mark Size

.12 in (3 mm) W x .24 in. (6 mm) L

0.33" (9 mm) Eye-Mark Sensor

1.0" (25 mm) to 3.5" (90 mm) Label Gap Sensor

Label Inside Edge

Label

Feed

Direction

Min. Inter-Label Gap

0.12" (3 mm)

CL608 and CL612 Label Sensor Positioning

Page 2-18 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 35

Section 2. Installation

SWITCHES AND SENSORS CL408e and CL412e

Ribbon End Sensor: This sensor is a motion detector that signals the printer

when the ribbon supply is turning.

Head Open Switch: When the print head is opened, this switch is activated

and the printer will stop printing.

Label Sensor Unit: This sensor unit contains two types of sensors, one for

label gap and one for Eye-Mark sensing. The sensors are adjustable over a limited range.

Front Access Door Interlock:

Front Access

Door Interlock

Switch

This switch prevents printer operation when the Front Access Door is open. The Top Access Door must be open before the Front Access Door can be opened or closed.

Ribbon Motion Sensor

Miminum Eye-Mark Size

.12 in (3 mm) W x .24 in. (6 mm) L

Label

Inside Label Guide

Backing

Paper Inside

Edge

0.25" to 2.1" (6 mm to 53mm) Eye-Mark Sensor

Minimum

Inter-Label Gap

0.12" (3 mm)

0.67" to 2.5" (17mm to 64mm) Label Gap Sensor

Note: These positions are different

from the M84XX printers.

Label Inside Edge

Feed

Direction

CL408 and CL412 Label Sensor Positioning

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-19

Page 36

Section 2. Installation

This page left intentionally blank.

Page 2-20 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 37

SECTION 3.

CONFIGURATION

PRINTER DIP SWITCH CONFIGURATION

DIP Switch Panels

There are two DIP switches (DSW2 and DSW3) located inside the cover. These switches can be used to set:

Thermal transfer or direct thermal mode

•

Label sensor enable/disable

•

Head check mode

•

Hex dump mode

•

• Single Job or Multi-Job Receive buffer

• Operation mode

In addition, a third DIP switch is located on the RS232 Serial Adapter module and is used to set the RS232C transmit/receive parameters

Each switch is an eight section toggle switch. The ON position is always to the top. To set the switches, first power the unit Off, then position the DIP switches. Finally, after placing the switches in the desired positions, power the printer back on. The switch settings are read by the printer electronics during the power up sequence. They will not become effective until the power is cycled.

RS232 Transmit/Receive Setting (located on RS232 I/F Module)

Data Bit Selection (DSW1-1). This switch sets the printer to receive either 7 or 8

bit data bits for each byte transmitted.

DSW1

DSW1-1 SETTING

Off 8 data bits

On 7 data bits

OFF

12345678

Parity Selection (DSW1-2, DSW1-3). These switches select the type of parity used for error detection.

DSW1-2 DSW1-3 SETTING

Off Off No Parity

Off On Even

On Off Odd

On On Not Used

OFF

12345678

DSW1

SATO CL Series “e” Printers PN 9001074 Rev. B Page 3-1

Page 38

Section 3. Configuration

Stop Bit Selection (DSW1-4). Selects the number of stop bits to end each byte

transmission.

DSW1-4 SETTING

Off 1 Stop Bit

On 2 Stop Bits

Baud Rate Selection (DSW1-5, DSW1-6). Selects the data rate (bps) for the

RS232 port.

DSW1-5 DSW1-6 SETTING

Off Off 9600

Off On 19200

On Off 38400

On On 57600

Protocol Selection (DSW1-7, DSW1-8). Selects the flow control and status

reporting protocols. See Section 6: Interface Specifications for more information.

(* Will select protocol for M-8400 if DSW2-8 is ON)

DSW1

OFF

12345678

DSW1

OFF

12345678

DSW1-7 DSW1-8 SETTING

Off Off Rdy/Bsy

Off On Xon/Xoff

On Off Bi-Com 3

On On Bi-Com 4*

OFF

12345678

DSW1

Printer Set Up

Print Mode Selection (DSW2-1). Selects between direct thermal printing on

thermally sensitive paper and thermal transfer printing using a ribbon.

DSW2-1 SETTING

Off Therm Xfr

On Direct Therm

OFF

12345678

DSW2

Sensor Type Selection (DSW2-2). Selects between the use of a label gap or a

reflective Eye-Mark detector.

DSW2-2 SETTING

Off Gap

On Eye-Mark

OFF

12345678

DSW2

Page 3-2 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 39

Section 3. Configuration

Head Check Selection (DSW2-3). When selected, the printer will check for head

elements that are electrically malfunctioning.

DSW2

DSW2-3 SETTING

Off Disabled

On Enabled

OFF

12345678

Hex Dump Selection (DSW2-4). Selects Hex Dump mode.

DSW2-4 SETTING

Off Disabled

On Enabled

OFF

12345678

DSW2

Receive Buffer Selection(DSW2-5). Selects the operating mode of the receive

buffer. See Section 6: Interface Specifications for more information.

DSW2-5 SETTING

Off Single Job

On Multi Job

OFF

12345678

DSW2

Firmware Download (DSW2-6). Places the printer in the Firmware Download mode for downloading new firmware into flash ROM.

DSW2-6 SETTING

Off Disabled

On Enabled

OFF

12345678

DSW2

Protocol Code Selection (DSW2-7). Selects the command codes used for protocol control. Refer to Appendix E for more information.

DSW2-7 SETTING

Off Standard

On Non-Std

OFF

12345678

DSW2

M8400 Emulation Mode (DSW2-8). For emulating earlier series software commands. Should be used only if problems are encountered when using existing software. This switch will also affect the settings selected by DSW1-7 and DSW1-8.

DSW2-8 SETTING

Off Disabled

On Enabled

SATO CL Series “e” Printers PN 9001074 Rev. B Page 3-3

OFF

12345678

DSW2

Page 40

Section 3. Configuration

Backfeed Sequence (DSW3-1). Backfeed is used to correctly position the label for application and then retract the next label to the proper print position. This operation can be performed immediately after a label is printed and used, or immediately prior to the printing of the next label.

DSW3-1 DSW3-2 SETTING

Off Off Continuous

Off On Tear-Off

On Off Cutter

On On Dispenser

OFF

12345678

DSW3

Label Sensor Selection (DSW3-3). Enables or disables the Label Sensor. If the Sensor is enabled, it will detect the edge of the label and position it automatically. If it is disabled, the positioning must be under software control using Line Feed commands.

DSW3-3 SETTING

Off Sensor Used

On Not Used

OFF

12345678

DSW3

Back-Feed Selection (DSW3-4). When Back-Feed is enabled, the printer will position the last printed label for dispensing and retract it before printing the next label. The amount of backfeed offset is adjustable .

DSW3

DSW3-4 SETTING

Off Enabled

On Disabled

OFF

12345678

External Signal Interface. See Section 6: Interface Specifications for information on the External Signals.

EXT Print Start Signal Selection (DSW3-5). Allows an external device to

initiate a label print for synchronization with the applicator. See Section 6: Interface Specifications for a description of the signal level and requirements When DSW3-5 is On, the unit is in the Continuous print mode, Backfeed is disabled and External Signals are ignored.

DSW3-5 SETTING

Off Enabled

On Disabled

OFF

12345678

DSW3

Page 3-4 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 41

Section 3. Configuration

External Signal Type Selection (DSW3-6, DSW3-7). Both the polarity and

signal type (level or pulse) of the external print synchronizing signal can be selected. See Section 6: Interface Specifications for a definition of signal types.

DSW3-6 DSW3-7 SETTING

Off Off Type 4

Off On Type 3

On Off Type 2

On On Type 1

OFF

12345678

DSW3

Repeat Print via External Signal (DSW3-8). Allows the applicator to reprint the last label of the print job. See Section 6: Interface Specifications for a description of the signal requirements.

DSW3-8 SETTING

Off Disabled

On Enabled

OFF

12345678

DSW3

Reserved for Future Use (DSW3-2)

SATO CL Series “e” Printers PN 9001074 Rev. B Page 3-5

Page 42

Section 3. Configuration

DEFAULT SETTINGS

SWITCH SELECTIONS

All switches are placed in the Off default position for shipping. This will result in the following operating configuration:

Communications: Protocol: Sensor: Receive Buffer: Mode: Label Sensor: Backfeed: External Signals:

8 data bits, no parity, 1 Stop bit, 9600 Baud Ready/Busy Gap Sensor Multi Job Batch/continuous Sensor Used Enabled Enabled

(1)

(1) Only if RS232 I/F Module is installed.

SOFTWARE DEFAULT SETTINGS

The printer stores the software settings upon receipt and uses them until they are again changed by receipt of a command containing a new setting. These settings are stored in non-volatile memory and are not affected by powering the printer off. The printer may be reset to use the default software settings by depressing the LINE and FEED keys simultaneously while powering the printer on. You will be asked to confirm that you want the printer default settings by selecting either YES or NO by using the LINE key to step the cursor to the desired setting. If you select YES and press the FEED key, the following default configuration will be stored:

CL408e CL412e CL608e CL612e

Print Darkness 3 2

Print Speed 4 in. per sec. 6 in. per sec.

Print Reference Vertical = 0000, Horizontal = 0000

Zero Slash

Auto On Line Enabled

Once the default operation is completed, a DEFAULT COMPLETED message will be displayed on the LCD panel or a single beep will be heard if the printer does not have an LCD panel. The printer should be powered off while this message is being displayed (or after the beep is heard. This saves the default settings in the non-volatile memory where they will be automatically loaded the next time the printer is powered on.

Page 3-6 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 43

POTENTIOMETER ADJUSTMENTS

PITCH

After the pitch has been set with the LCD Control Panel, it is sometimes desirable to make minor adjustments. This can be done using the PITCH potentiometer on the front panel. This potentiometer is set at the factory so that it has a range of +/- 3.75 mm. The midpoint setting should have no effect on the pitch. Turning the potentiometer all the way clockwise should move the print position 3.75 mm up towards the top edge of the label. Turning it all the way counterclockwise should move the print position down 3.75 mm.

1. While depressing the FEED key on the front panel, power the printer on.

2. When you hear one beep from the printer, release the FEED key and the printer

will display on the LCD panel a message asking what type of Test Label you want to print.

3. Use the LINE key to step to the Configuration selection and press the FEED key

to accept the selection.

Section 3. Configuration

4. Use the LINE key to select the Test Label Size. After the size is selected, press the FEED key to accept the selection and the printer will begin to print test labels

continuously.

4. Adjust the PITCH potentiometer on the front panel until the first print position is at the desired location on the label. If the potentiometer does not have enough range, then you will have to change the pitch setting using the front panel display.

5. Press the FEED key to stop the printer.

6. To exit the Test Label mode, power the printer off andthen back on.

Adjusting the PITCH potentiometer will affect the stop position of the label.

BACKFEED OFFSET

When a label is printed it must be correctly positioned for dispensing and application. The Backfeed adjustment is used to position the label so that it is fully dispensed and ready for application. It may then be necessary to reposition the next label before printing. The Backfeed (repositioning of the label)operation is enabled if DSW3-4 is in the Off position. If Backfeed is enabled, placing DSW3-1 is in the Off position will cause the backfeed operation to be performed immediately before each label is printed. If DSW3-1 is in the On position, the backfeed operation is performed as soon as the dispensed label has been printed and taken from the printer.

The amount of backfeed is controlled by the OFFSET potentiometer on the DIP Switch Panel inside the cover. When turned all the way counterclockwise, the amount of backfeed is +3.75 mm, and -3.75 mm when turned all the way counterclockwise.

1. Turn the printer on.

2. Press the LINE key to place the printer in the Off Line status.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 3-7

Page 44

Section 3. Configuration

3. Press the FEED key to feed out a blank label.

4. Adjust the position using the OFFSET potentiometer on the front control panel and feed another label by depressing the FEED key. Repeat this procedure until the label is fully released from the liner.

DISPLAY

This potentiometer is used to adjust the contrast of the LCD display for optimum viewing under various lighting conditions.

The PRINT potentiometer is used to adjust the amount of heat (i.e., power) applied to the head for printing. It provides a continuous range of adjustment. Maximum print darkness is obtained by turning the potentiometer all the way clockwise and a maximum counterclockwise setting will give the lightest print.

NOTE: The PRINT potentiometer adjustment will affect the darkness in all of the command code speed and darkness ranges.

Page 3-8 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 45

LCD PANEL PRINTER CONFIGURATION

The LCD Panel is used by the operator in conjunction with the LINE and FEED switches to manually enter printer configuration settings. Many of these settings can also be controlled via software commands and in the case of conflict between software and control panel settings, the printer will always use the last valid setting. If you load a label job that includes software settings and then enter a new setting via the LCD panel, the manually set values will be used by the printer. If you set the values manually and then download a job with software settings, the software settings will be used.

There are nine modes of operation. To enter the desired mode, the KEY SEQUENCE combination listed in the table below must be performed. The initial LCD display message is shown for each mode.

MODE KEY SEQUENCE INITIAL DISPLAY PAGE

Section 3. Configuration

Normal POWER ONLINE

QTY:000000

Advanced LINE + POWER ADVANCED MODE 3-12

Test Print FEED + POWER TEST PRINT MODE

CONFIGURATION

Default Setting LINE + FEED + POWER DEFAULT SETTING

YES NO

Clear Non-Standard Protocol DSW2-7 ON + LINE + FEED

+ POWER

Protocol Code Download DSW2-7 ON + POWER USER DOWNLOAD 3-24

Hex Dump DSW2-4 ON + POWER ONLINE

ALT. PROTOCOL 3-24

QTY:000000

3-10

3-22

3-23

3-25

SATO CL Series “e” Printers PN 9001074 Rev. B Page 3-9

Page 46

Section 3. Configuration

NORMAL MODE

The printer initially powers on in the ONLINE mode. The user can access the User Settings using the following procedures.

ONLINE

QTY:000000

OFFLINE

000000

PRINT DARKNESS

12345

PRINT SPEED

468

The LCD will display the ONLINE status on the top line and the bottom line will contain the label quantity (QTY) status. The messsge will be changed to OFFLINE whenever the printer is switched offline by pressing the LINE key. As soon a print job is received, the quantily line will indicate the number of labels to be printed. As soon as the label job begins to print, the display will indicate the number of labels in the print job that remains to be printed.

Press the LINE key once. When the display changes to OFFLINE, press the FEED and LINE keys simultaneously for more than one second.

The LCD now displays the Print Darkness selections. The current setting is indicated by a cursor over one of the range settings.

1. Press the LINE key to step the cursor to the desired setting.

2. Once the correct setting is highlighted, press the FEED key to accept the selection and step the display to the next adjustment.

The print speed selections are dependent upon the printer model. The current setting is indicated by the underline cursor.

1. Use the LINE key to step the cursor to the desired setting.

2. Once the correct setting is highlighted, press the FEED key to accept the selection and step the display to the next adjustment.

CL408e/CL412e CL608e/CL612e

2 ips 4 ips

3 ips 6 ips

4 ips 8 ips

5 ips

6 ips

Page 3-10 PN 9001074 Rev. B SATO CL Series “e” Printers

Page 47

Section 3. Configuration

PITCH OFFSET

00mm

The label Pitch is the distance from the leading edge (the edge that comes out of the printer first) of a label and the leading edge of the next label. The leading edge position of the label can be adjusted relative to the print head +/- 49mm in increments of 1mm. Once the position is set, it can be fine adjusted +/- 3.75mm using the PITCH potentometer on the Adjustment Panel.

1. The cursor will initially be positioned over the Pitch Direction setting. Pressing the LINE key will step the setting to the positive (+) or negative (-) selection. A positive selection moves the leading edge of the label forward (away from the print head) while a negative selection moves the leading edge of the label back into the mechanism.

2. Once the correct direction is selected, pressing the FEED key will accept the setting and advance the cursor to the Offset selection.

3. Use the LINE key to step the first digit of the counter to the desired setting. The display will increment one step each time the LINE key is pressed. The reading will advance to a setting of 4 after which it will automatically wrap and start at 0 again.

4. Press the FEED key to accept the setting and advance the cursor to the second digit. Again use the LINE key to step to the desired setting. Once it is correct, pressing the FEED key will step to the next adjustment. You may wish to print a test label after completing the adjustments to ensure they are correct.

ABCDEFG

Moved with negative (-) offset to print on leading edge of the label

Leading edge of the label as detected by

Original (0 offset) first line print position

Moved with positive (+) offset to print on trailing edge of label

Sensor Position

SATO CL Series “e” Printers PN 9001074 Rev. B Page 3-11

Page 48

Section 3. Configuration

CANCEL PRINT JOB

YES NO

CANCEL PRINT JOB

COMPLETED

If the printer has a print job(s) in memory, selecting YES will cause the job(s) to be cleared. The default selection is NO. Be sure you want to cancel the print job(s) before selecting yes as the job(s) cannot be recovered and will have to be retransmitted tyo the printer.

1. Use the LINE key to step the cursor to either the YES or NO selection.

2. Once the correct setting is highlighted, pressing the FEED key will accept the setting.

3. After the print job(s) have been cleared from memory, the printer will display a COMPLETED message for 3 seconds and then return to the initial ONLINE Normal Mode.

4. If you wish to change any of the settings, you must enter the User Settings mode again by taking the printer OFFLINE and pressing the LINE and FEED keys.

ADVANCED MODE

An Advanced Mode is provided to make adjustments that require only occasional changes. Since they affect the basic operation of the printer, the procedure for entering this mode is designed to prevent someone from accidently changing the settings.

ADVANCED MODE

ZERO SLASH

YES NO

AUTO ONLINE

YES NO

The Advance Mode is entered by pressing the LINE key while simultaneously turning power on. The printer will emit one long beep after which the LINE key is released. Pressing the FEED key will step the display to the first selection.

This setting determines if a zero is printed with a slash or without a slash. This setting can also be controlled via software commands. When YES is selected, the printer internal fonts will have a slash through the center of the zero character.

1. Use the LINE key to step the cusor to either the YES or NO selection.

2. Once the correct setting is highlighted, pressing the FEED key will accept the setting and advance the display to the Auto Online display.

This setting determines the mode in which the printer powers up. If the YES selection is made, the printer powers up in the ONLINE mode and is ready to print. If NO is selected, the printer powers up in the OFF LINE mode and must be manually placed in the ON LINE mode by pressing the LINE key before it is ready to print.

1. Use the LINE key to step the cursor to either the YES or NO selection.

2. Once the correct setting is highlighted, pressing the FEED key will accept the setting and advance the display to the Print Offset display.

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Section 3. Configuration

PRINT OFFSET

V:+000 H:+000

Vertical Offset is the distance down from the leading edge (the edge of the label that comes out of the printer first) to the first vertical print position. A positive setting moves the first print position down the length of the label while making it negative moves it up the length of the label. Horizontal Offset is distance that the label image is shifted either to the right or left on the label. The image is shifted to the left (towards the inside edge of the label for a right-hand printer) for a positive setting and it is shifted to the right (towards the outside edge of the label) for a negative setting. This setting changes the base reference point for all subsequent label jobs. It’s effect is identical to the <ESC>A3 Base Reference point command. Since the printer moves the label in discrete steps equal to the size of the print dot, the units of measure for Vertical and Horizontal Offset distance is dots. The maximum values that can be set for each is +/-800.

1. Use the LINE key to step the first digit of the counter to the desired setting. The display will increment one step each timethe LINE key is pressed.

2. Press the FEED key to accept the setting and advance the cursor to the second digit. Again use the LINE key to step to the desired setting. Once it is correct, pressing the FEED key will step to the next adjustment.

3. Once the setting is correct, pressing the FEED key will accept the setting and advance to the next display.

You may wish to print a test label after completing the adjustments to ensure they are correct.

Note: This setting can be overriden by the Base Reference Point Command.

SET CALENDAR

YES NO

The Calendar Option is ia standard feature in all Se printers allowing the date and time to be set manually using the LCD Display or via the <ESC>WT Calendar Set command. The last setting, set either manually via software command, received by the printer will be the value used. The format of the display is YY/MM/DD hh:mm (Year/Month/Day/hours:minutes).The date format is fixed and cannot be changed. To enable the Calendar feature (if installed), press the LINE key until the cursor is over the the YES. If the Calendar feature is to be disabled, press the LINE key until the cursor is over the NO. When the desired setting is selected, press the FEED key.

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Section 3. Configuration

CALENDAR

00/00/00 00:00

1. Year - The first display shown will have the two digit year selection underlined. You can scroll through the dates by pressing the LINE key. The year number will increase by one each time the LINE key is pressed until it reaches its maximum legal value (i.e., “99” for the year digits) at which point it will wrap around to the “00” setting.

2. Month - After you have set the correct year, pressing the FEED key will advance the cursor to the two digit Month position. You can scroll through the numbers corresponding to the month by pressing the LINE key. The month number will increase by one each time the LINE key is pressed until it reaches a value of “12” at which point it will wrap around to the “01” setting.

3. Day - After you have set the correct month, pressing the FEED key will advance the cursor to the two digit Day position. You can scroll through the numbers corresponding to the month date by pressing the LINE key. The date number will increase by one each time the LINE key is pressed until it reaches a value of “31” at which point it will wrap around to the “01” setting.

4. Hour - After you have set the correct date, pressing the FEED key will advance the cursor to the two digit Hour position. You can scroll through the numbers corresponding to the hour (using a 24 hour clock) by pressing the LINE key. The hour number will increase by one each time the LINE key is pressed until it reaches a value of “24” at which point it will wrap around to the “01” setting.

5. Minute- After you have set the correct hour, pressing the FEED key will advance the cursor to the two digit Minute position. You can scroll through the numbers corresponding to the hour by pressing the LINE key. The minute number will increase by one each time the line key is pressed until it reaches a value of “60” at which point it will wrap around to the “01” setting.

6. After you have set the minutes, pressing the FEED key will accept the setting and advance to the Ignore CR/LF selection.

IGNORE CR/LF

YES NO

Page 3-14 PN 9001074 Rev. B SATO CL Series “e” Printers

This selection tells the printer to strip out all carriage return/line feed pairs (CRLF ) from the data stream, including graphics and 2D bar codes. It is used primrily to maintain compatibility with earlier models of SATO printers.

1. Use the LINE key to step the cusor to either the YES or NO selection.

2. Once the correct setting is highlighted, pressing the FEED key will accept the setting and advance the display to the Character Pitch display.

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Section 3. Configuration

CHARACTER PITCH

FIXED PROP

ADVANCED MODE

This selection allows you to set the default character pitch to either fixed character spacing or proportional character spacing.

1. Use the LINE key to step the cursor to the desired setting.

2. Once the correct setting is highlighted, pressing the FEED key will accept the setting and the display will return to the Advanced Mode display.

Note: This command can be overriden by the <ESC>PR or <ESC>PS Character Pitch Commands.

To exit the Advanced mode, power the printer off and then back on.

CARD MODE

The Card Mode allows the operator to manage the Expanded Memory (PCMCIA Card or Internal Expanded Flash ROM).

ADVANCED MODE

CARD MODE

The Card Mode is entered from the Advanced Mode display by pressing the LINE key once.

The Card Mode display indicates that the printer is in the Card Mode. To advance to the first selection, press the FEED key.

MEM SELECT (CC1)

CARD MEMORY

CARD->MEMORYCOPY

TRUETYPEFONT Y/N

COPY START

YES NO

TRUETYPEFONTCOPY

COPYING

This selection determines which type of optional expanded memory will be addressed as “CC1" in the command streams.The CARD selection specifies the optional PCMCIA card as CC1 and the optional Expanded Flash ROM as CC2. The Memory selection specifies the optional Expanded Flash ROM as CC1 and the optional PCMCIA card as CC2.

1. Step the cursor to the desired selection using the LINE key.

2. Once the cursor is positioned over the desired selection, press the FEED key to accept the selection and advance the display.

This selection allows you to copy TrueType fonts from the PCMCIA Memory card installed in the Memory Card slot on the rear of the printer to the optional Flash ROM.

1. Use the LINE key to step the cursor to desired setting. If Yes is selected, the printer will enter the Card Copy mode. If No is selected, the display will advance to the Card to Memory SATO Font Copy mode.

2. Confirm your selection by stepping the cursor to the Yes selection. If you select No, the display will return to the previous selection.

3. Press the FEED key to accept the selection. If Yes was selected the copy process will start.

TRUETYPE FONTCOPY

COMPLETED

SATO CL Series “e” Printers PN 9001074 Rev. B Page 3-15

4. Once the copy process is completed, press the FEED key to step the display.

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Section 3. Configuration

CARD COPY/FORMAT

XXXXXXX ERROR

CARD->MEMORYCOPY

SATOFONT Y/N

COPY START

YES NO

SATO FONT COPY

COPYING

SATO FONT COPY

COMPLETED

CARD COPY/FORMAT

XXXXXXX ERROR

5. If an error is encountered in the copy process, one of the following messages will be displayed on the second line:

R/W Error Indicates a Read/Write error occured No Card Error Indicates no card was regognized Mem Full Error Indicates that there is insufficient

memory available.

This selection allows you to copy SATO fonts from the PCMCIA Memory card installed in the Memory Card slot on the rear of the printer to the optional Flash ROM.

2. Confirm your selection by stepping the cursor to the Yes selection. If you select No, the display will return to the previous selection.

3. Press the FEED key to accept the selection. If Yes was selected the copy process will start

4. Once the copy process is completed, press the FEED key

to step the display.

5. If an error is encountered in the copy process, one of the

following messages will be displayed on the second line:

R/W Error Indicates a Read/Write error occured No Card Error Indicates no card was regognized Mem Full Error Indicates that there is insufficient

memory available.

CARD->MEMORYCOPY

ALL Y/N

COPY START

YES NO

CARD->MEMORY

COPYING

CARD-.MEMORY

COMPLETED

CARD COPY/FORMAT

XXXXXXX ERROR

This selection allows you to copy the entire contents from the PCMCIA Memory card installed in the Memory Card slot on the rear of the printer to the optional internal Expanded Memory.

2. Confirm your selection by stepping the cursor to the Yes selection. If you select No, the display will return to the previous selection.

3. Press the FEED key to accept the selection. If Yes was selected the copy process will start

4. Once the copy process is completed, press the FEED key to step the display.

5. If an error is encountered in the copy process, one of the

following messages will be displayed on the second line:

R/W Error Indicates a Read/Write error occured No Card Error Indicates no card was regognized Mem Full Error Indicates that there is insufficient

memory available.

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Section 3. Configuration

MEMORY->CARDCOPY

ALL <XMB> Y/N

COPY START

YES NO

MEMORY->CARD

COPY

COPYING

MEMORY->CARD

COPY

COMPLETED

CARD COPY/FORMAT

XXXXXXX ERROR

This selection allows you to copy the entire contents of the optional Expanded Memory to the PCMCIA Memory card installed in the Memory Card slot on the rear of the printer.

2. Confirm your selection by stepping the underline cursor to the Yes selection. If you select No, the display will return to the previous selection.

3. Press the FEED key to accept the selection. If Yes was selected the copy process will start

4. Once the copy process is completed, press the FEED key

to step the display.

5. If an error is encountered in the copy process, one of the following messages will be displayed on the second line:

R/W Error Indicates a Read/Write error occured No Card Error Indicates no card was regognized Mem Full Error Indicates that there is insufficient

memory available.

CARD->MEMORYCOPY

PROGRAM Y/N

COPY START

YES NO

CARD->MEMORY

COPY

COPYING

CARD->MEMORYCOPY

COMPLETED

CARD COPY/FORMAT

XXXXXXX ERROR

MEMORY->CARDCOPY

PROGRAM Y/N

This selection allows the user to copy printer firmware from the PCMCIA Memory Card to the printer.

1. Use the LINE key to step the cursor to desired setting. If Yes is selected, the printer will enter the Card Copy mode. If No is selected, the display will advance to the mode display.

2. Confirm your selection by stepping the underline cursor to the Yes selection. If you select No, the display will return to the previous selection.

3. Press the FEED key to accept the selection. If Yes was selected the copy process will start

4. Once the copy process is completed, press the FEED key to step the display.

5. If an error is encountered in the copy process, one of the following messages will be displayed on the second line:

R/W Error Indicates a Read/Write error occured No Card Error Indicates no card was regognized Mem Full Error Indicates that there is insufficient

memory available.

This selection allows the user to copy the current firmware installed in the printer to a PCMCIA Memory Card.

1. Use the LINE key to step the cursor to desired setting. If Yes is selected, the printer will enter the Card Copy mode. If No is selected, the display will advance to the mode display.

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Section 3. Configuration

COPY START

YES NO

MEMORY->CARDCOPY

COMPLETED

CARD COPY/FORMAT

XXXXXXX ERROR

CARD FORMAT

YES NO

MEMORY FORMAT

YES NO

2. Press the FEED key to accept the selection. If Yes was selected the copy process will start. If you select No, the display will return to the previous selection.

3. Once the copy process is completed, press the FEED key to step the display.

4. If an error is encountered in the copy process, one of the following messages will be displayed on the second line:

R/W Error Indicates a Read/Write error occured No Card Error Indicates no card was regognized Mem Full Error Indicates that there is insufficient

memory available.

Before a PCMCIA card can be used, it must be formatted. Note: Formatting a card destroys all data currently stored on the card.

1. Use the LINE key to step the cursor to desired setting. If Yes is selected, the printer will enter the Card Format mode. If No is selected, the display will advance to the mode display.

Before the internal Expanded Memory can be used, it must be formatted. Note: Formatting the Memory will destroy any stored data.

1. Use the LINE key to step the cursor to desired setting. If Yes is selected, the printer will enter the Memory Format mode. If No is selected, the display will advance to the mode display.

CARD MODE

To exit the Card Mode, power the printer off and then back on.

SERVICE MODE

The Service Mode allows the operator to set up the basic operation parameters of the printer.

ADVANCED MODE

SERVICE MODE

The Service Mode is entered from the Advanced Mode display by pressing the LINE key twice.

The Service Mode display indicates that the printer is in the Service Mode. To advance to the first selection, press the FEED key.

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Section 3. Configuration

GAP [X.XV] INPUT [X.XV]

The “e” Series printers determine the location of the leading edge of the label by measuring the difference between light levels when it sees either a label edge or a black “EYE” mark. This adjustment allows you to manually set the threshold voltage level, between the maximum and minimum light levels. DIP switch DSW2-2 selects the sensor type. If DSW2-2 is in the OFF position, the setting will be for a See-Thru (or Gap) sensor and the LCD will display “GAP” on the top line along with the current setting. If DSW2-2 is in the ON position, the LCD will display “EYE” on the top line with its current setting. If the value entered for the bottom line setting is “0.0V”, then the printer will automatically calculate the setting when the first label is fed after the printer is powered on or the head is closed. There are some instances where the automatically calculated value must be adjusted to ensure reliable label feeding, such as when the backing opacity or the reflectance of the EYE mark varies significantly within a roll of labels or between label rolls. In these instances the value should be set using the following procedures.

GAP - When setting the “gap” threshold, the voltage shown on the top line of the display must be measured with nothing but the backing in the sensor and then again with a label still attached to the backing. The formula to be used for setting the threshold is:

(High Voltage Level + Low Voltage Level) x 0.5 = Start Value

1. Insert a label still attached to the backing into the sensor and close the Label Hold-Down. Record the voltage shown on the top line of the LCD panel. This line should have the message “GAP” on the top line (DIP switch DSW2-2 = OFF). Make sure the label is all the way under the sensor.

2. Strip the label from the backing and insert the backing strip under the sensor and close the Label Lid. Record the voltage shown on the top line of the LCD panel. The voltage ranges measured should be within the following range

Backing without label = 0.5V or less Backing with label = 1.0V ≥ the low value

If the measured values are outside this range, you may have trouble in finding a value that will work properly under all conditions. If this is the case, a higher quality label may be needed to get adequate performance.

3. Calculate the starting point voltage using the formula.

4. Use the LINE key to step the counter to the desired setting. The display will increment one step for each time the LINE key is pressed. If the LINE key is held pressed for more than two seconds, it will automatically go into the fast scroll mode. The reading will advance to a setting of

3.3 (the maximum voltage) after which it will automatically wrap and start at “0.0” again. If a value of “0.0” is set,the printer will automatically set the level each time the printer is powered on with labels loaded or the head is closed.

5. Once the setting is correct, pressing the FEED key will accept the setting and advance to the Online Feed display.

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Section 3. Configuration

EYE [X.XV] INPUT [X.XV]

EYE - When setting the “eye” threshold, the voltage must be

measured with nothing but the label under the sensor and then again withthe printed “eye” mark under the sensor. The formula for this is:

(High Voltage Level + Low Voltage Level) x 0.5 = Start Value

1. Insert a label into the sensor and close the Label Hold-Down. Make sure the printed “eye” mark is not under the sensor. Record the voltage shown on the top line of the LCD panel. This line should have the message “EYE” on the top line (DIP switch DSW2-2 = ON).

2. Now pull the label forward until the “eye” mark is positioned under the sensor (the voltage reading should be at its highest point). Record the voltage shown on the top line of the LCD panel. The voltage ranges measured should be within the following ranges:

Label Only = 0.3 to 0.7V Eye-Mark ≥ 1.2V above low value

3. Calculate the starting point voltage using the formula.

3.3 (the maximum voltage) after which it will automatically wrap and start at “0.0” again. If a value of “0.0” is set, the printer will automatically set the level each time the printer is powered on with labels loaded or the head is closed.

5. Once the setting is correct, pressing the FEED key will accept the setting and advance to the Online Feed display.

ONLINE FEED

YES NO

FEED ON ERROR

YES NO

Page 3-20 PN 9001074 Rev. B SATO CL Series “e” Printers

This selection specifies whether or not the printer will automatically feed a blank label when it is placed in the Online mode.

1. Use the LINE key to step the cursor to desired setting. If Yes is selected, the printer will feed a blank label anytime it enters the Online mode. If No is selected, the display will advance to the mode display.

This selection specifies whether or not the printer will feed a blank label automatically when an error condition is cleared..

1. Use the LINE key to step the cursor to desired setting. If Yes is selected, the printer will feed a blank label anytime an error condition is cleared. If No is selected, the display will advance to the mode display.

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Section 3. Configuration

REPRINT W/FEED

YES NO

FORWARD/BACKFEED

DISTANCE DEFAULT

FORWARD/BACKFEED

DISTANCE XXXmm

EURO CODE

This selection specifies whether or not the printer will print the last printed label stored in memory when the FEED key is pressed in the Normal Online mode.

1. Use the LINE key to step the cursor to desired setting. If Yes is selected, the printer will reprint the last label when the FEED key is pressed when the printer is Online. If the printer is Offline, pressing the FEED key will feed a blank label. If No is selected, the display will advance to the mode display.

This dsiplay will only appear when Backfeed is enabled (DSW3-4 = OFF). The maximum backfeed distance is 255 mm.

1. Use the LINE key to select either the Default or the Distance selection. If Default is selected, the display steps to the Web acceleration selection.

2. If Manual setting is selected, use the LINE key to advance the distance to the desired setting. Each time the LINE key is pressed, the Distance will advance 1 mm. The maximum distance is 255 mm.

3. Once the desired distance is set, press the FEED key to accept the setting and step to the next display.

This selection allows the user to specify the dexadecimal code for the character which is replaced with the Euro Character. The default is D5

1. The cursor should be positioned over the first digit selection. Use the LINE key to step to the desired setting.

2. Press the FEED key to advance the cursor to the second digit of the desired hexacecimal code.

3. Press the LINE key to step to the desired setting.

4. When the setting is correct, press the FEED key to accept the setting and step to the next display.

SELECT LANGUAGE

ENGLISH

This selection allows the user to select the character set used by the printer. The selections are English, French, German, Spanish, Italian and Portuguese.

1. Press the LINE key to advance to the desired languarge setting.

2. When the setting is correct, press the FEED key to accept the setting and step to the next display.

PRIORITY SETTING

LCD COMMAND

This selection allows the user to assign a priority for Print Darkenss, Print Speed and Print Offset.

1. Use the LINE key to step to the desired priority. If LCD is selected, the setting established via the LCD display/menu system will be used for an incoming label job, regardless of any different command settings. If Command is selected, any commands in the label job will take precedence and be used for printing the job and the LCD Display will reflect the new setting.

2. Once the desired setting is selected, press the FEED key to accept the setting and step to the next display.

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Section 3. Configuration

SERVICE MODE

The Service mode is exited by powering the printer off and then back on.

COUNTER MODE

The Counter Mode is provided to allow the user to access the internal printer cousters.

ADVANCED MODE

COUNTER MODE

SELECT COUNTER

HD DSP CUT LIFE

The Counter Mode is accessed from the Advanced Mode. Press the LINE key to step to the Counter Mode.

Pressing the FEED key will advance the display to the counter selections.

The counters are identified in the display as:

HD:Head Counter (should be reset when print head is replaced) DSP: Dispense Counter CUT: Cutter Counter LIFE: Life Counter (cannot be reset)

1. Use the LINE key to step the cursor to the desired counter, the Head (HD) counter or the LIFE counter. The default position is the Head Counter. Use the LINE key to advance the cursor to the desired selection.

HEAD COUNTER

XXXXX M

HD CNTR CLEAR

YES NO

COUNTERS MODE

2. Pressing the FEED key again will advance the counter to the Clear mode. All counters with the exception of the LIFE counter may be cleared.

3. Once the correct setting is highlighted, pressing the FEED key will display the current value (in meters)stored in the counter.

4. Use the LINE key to select the desired setting. If you only wanted to read the counter value, select NO. If you want to read the counter and reset it to 0.0, place the cursor over the YES. Once the desired setting is selected, pressing the FEED key will advance the return you to the Counters Mode display.

5. To exit the Counters Mode, turn power to the printer off and then back on.

TEST PRINT MODE

The Test Print Mode offers four different printer status labels for troubleshooting. If DSW3-5 is OFF, the Test Print cycle must be initiated with a Print Start command.

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Section 3. Configuration

TEST PRINT MODE

CONFIGURATION

TEST PRINT SIZE

10 CM

PRESS FEED KEY TO

STOP PRINTING

This option allows you to print a test label. It is recommended that you print a test label after you have changed any of the settings in the Advanced Mode. The test label allows you to verify that you indeed did make the desired changes. To enter the Test Print Mode, power the printer on while pressing the FEED key. The printer will beep. Release the FEED key and the printer will display the Test Print Mode message on the LCD panel:

1. Use the LINE key to step the cursor to type of test label

you wish to print. The choices are:

Configuration Bar Code Head Pattern Memory

Once you have selected the type of test label to be printed, use the FEED key to accept the selection and the display advances to the Test Print Size display. This display allows you to select the label width.

1. Use the LINE key to select the label width. Each time the LINE key is pressed, the label size advances 1 cm until it reaches a maximum width of 10 cm, at which point it will wrap to the smallest size of 4 cm.

2. Pressing the LINE key accepts the selection.

3. Press the FEED key to start printing test labels continuously.

4. Press the FEED key to stop the printer.

5. To exit the Test Print Mode, power the printer off and then back on.

DEFAULT SETTING MODE

Occassionally it is desirable to reset all printer configuration settings to their original default conditions. This allows the operator to start reconfiguration of the printer starting from a know set of conditions.

DEFAULT SETTING

YES NO

DEFAULT SETTING

COMPLETED

You enter the Default Setting Mode by pressing the LINE and FEED keys while simultaneously powering the printer on. The printer will emit one long beep after which the FEED and LINE keys should be released.

1. Use LINE key to select either the YES or NO.

2. Once the desired setting is selected, pressing the FEED key will accept the selection and the printer will reset to the original default conditions.

3. When the printer has completed the reset process, the Default Setting Completed display will appear. At this time the printer is in the default configuration.

4. To exit the Default Setting Mode, power the printer off and then back on.

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Section 3. Configuration

CLEAR NON-STANDARD PROTOCOL

The standard protocol codes used by the printer can be modified to accomodate the requirements of different host systems. However, if the printer is to be used with a system that does not use the custom protocol codes, they can be cleared and the default protocol codes reactivated. The default values are: STX = 7B ESC=5E

ALT.PROTOCOL

DEFAULT COMPLETE

DOWNLOAD USER DEFINED PROTOCOL CODES

,ENQ=40H,NULL=7EH,CAN=21Hand OFFLINE = 5DH.

,ETX=7DH,

To Clear Non-Standard protocol codes, DSW2-7 is placed in the on position and the printer powered on while simultaneously pressing the LINE and FEED keys.

1. The printer will emit one long beep at which time the LINE and FEED keys should be released.

2. When the keys are released, the printer will replace the Alternate protocol codes with the default values.

3. After the default setting is complete, the printer will emit two short beeps indicating the process is complete.

4. To exit the mode, power the printer off and then back on.

The user can define a set of custom protocol codes and download them to the printer using the <ESC>LD command.

USER DOWNLOAD

PRESS THE LINE KEY

USER DOWNLOAD

WAITING

To enter the User Download mode, DSW2-7 is placed in the on position and the printer is powered on while simultaneously pressing the LINE key. The printer will emit one long beep after which the LINE key is released.

1. Set DSW2-7 off to replace the Standard protocold codes or on to replace the Alternate set of protocol codes.

1. Press the LINE key. The printer is now waiting for the data to be sent.

2. Transmit the download data command stream to the printer.

3. After the data has been received, the printer will beep and print a status label. If it does not beep and print a status label, the printer did not accept the data.

4. If the printer did not beep and print a status label, turn the printer off and check your data stream for errors and start the download process over.

5. If the custom codes are correct, press the FEED key to accept them and terminate the download process. If they are incorrect, turn the printer off without pressing the FEED key and begin the process again.

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Section 3. Configuration

HEX DUMP MODE

In addition to the Test Print Labels, the printer can print the contents of the receive buffer in a hexadecimal format to allow the data stream to be examined for errors and troubleshooting.

ONLINE

QTY:000000

The Hex Dump Mode is entered by placing DSW2-4 in the on position and powering the printer on.

1. The printer is now ready to receive data.

2. Send the data stream to the printer.

3. The received data will be printed in a hexadecimal format

4. To return the printer to normal operation, place DSW2-4 in the off position and power the printer off and then back on.

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Section 3. Configuration

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SECTION 4.

CLEANING AND MAINTENANCE

INTRODUCTION

This section provides information on user maintenance for the CL Series “e” printers. Because they come in two versions that differ mechanically, it is divided into two basic sections, one covering the procedures for the CL6XXe and the other the procedures for the CL4XXe. Each section contains the following information.

Adjusting the Print Quality

•

Cleaning the Print Head, Platen and Rollers

•

Replacing the Print Head

•

Replacing the Fuse

•

PROCEDURES ALL MODELS

ADJUSTING THE PRINT QUALITY

The CL Series “e” printers are equipped with two different methods of adjusting the quality of the print; print darkness and speed. When adjusting the printer for optimum print quality, a bar code verifier system should be used. The human eye is a poor judge of the relative widths of the bars in a symbol, a characteristic that is extremely important for good bar code quality.

Darkness (Print)

This adjustment allows the user to control (within a specified range) the amount of power that is used to activate the individual print head heat elements. It is important to find a proper print darkness level based on your particular label and ribbon combination. The printed images should not be too light nor should the ink from the ribbon “bleed.” The edges of each image should be crisp and well defined.

The Print Darkness range can be set using the front panel LCD panel or by downloading the setting using the Print Darkness software command. The darkness ranges for the printer are displayed on the LCD panel. The lightest print is represented by the smaller value and the darkest print by the highest value. Once the range has been selected, the PRINT Potentiometer on the front panel can be used to make finer adjustments.

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The fine adjustment for Print Darkness is the PRINT potentiometer on the operator panel. It provides a continuous range of adjustment, allowing you to make precise changes. Use a small cross-point screwdriver, turning clockwise for darker print and counterclockwise for lighter print. See Section 3:Configuration for instructions on performing potentiometer adjustments

NOTE: The PRINT potentiometer adjustment will affect the darkness in all of the command code speed ranges, i.e. if the PRINT potentiometer is adjusted for lighter print, the darkness will be lighter in all speed ranges selected by the command code.

Print Speed

The other method of controlling print quality is by controlling the speed at which the label is printed. This adjustment is made only on an individual label basis using either the Print Speed command code or the LCD display panel. For more details on this command, see Section 5: Programming. Changing the print speed allows the user to control the amount of time allowed for print element cooling before the media is stepped to the next print position. It is especially critical when printing “ladder” bar codes (bar codes printed with the bars parallel to the print line). When printing a “ladder” bar code, it is important to allow the head to cool sufficiently before stepping to the next position. If it does not have sufficient time to cool, the bar will be “smeared” on the trailing edge.

The Print Speed can be set using the LCD panel or with the Print Speed command code. The software command will override the any setting entered using the LCD panel.

CLEANING THE PRINT HEAD, PLATEN AND ROLLERS CL608e and CL612e

Supplies needed: SATO SA070 Cleaning Kit

Cleaning the Print Head

1. Turn the printer off and remove the power cable.

2. Open the Label Access door.

3. Open the Print Head Assembly by pushing the Head Latch toward the rear

of the printer. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged. Remove the ribbon.

4. Apply SATO Thermal Print Head Cleaner to a cotton swab.

5. The Print Head faces downward along the front edge of the assembly. Pass the

end of the dampened swab along the entire width of the Print Head (you may need to move the ribbon out of the way to do this).

5. Check for any black coloring or adhesive on the swab after cleaning.

6. Repeat if necessary until the swab is clean after it is passed over the head.

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Print Head

Platen

Section 3: Cleaning and Maintenance

Metal Roller

7. The head should be cleaned at least every time the ribbon is changed and more often in harsh environments.

Cleaning the Platen and Rollers

1. Turn the printer off and remove the power cord.

2. Open the Label Access Door.

3. Open the Print Head Assembly by pushing the Head Latch toward the rear of the printer. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged. Remove the labels.

4. Apply SATO Thermal Print Head Cleaner to one of the cotton swabs.

5. The Platen is the rubber roller directly below the Print Head. It should be cleaned of any ribbon or label residue.

6. The Label Load Roller is located underneath the Label Hold-Down.It should be cleaned of any

Roller

label residue or foreign material.

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7. There is one metal roller used in guiding the labels through the printer. It should be cleaned of any residue or foreign material.

8. Repeat if necessary. The platen and rollers should be cleaned whenever foreign matter such as dust or adhesive is present.

REPLACING THE PRINT HEAD CL608e and CL612e

The print head on the CL6XXe printers is a user-replaceable item. If it becomes damaged for any reason, it can be easily removed and replaced. Contact your local SATO representative for information on obtaining a new print head.

Supplies needed: No. 2 Phillips screwdriver (a magnetic tip is helpful)

1. Turn the printer off and remove the power cable.

2. Open the Label Access door.

3. Open the Print Head Assembly by pushing the Head Latch toward the rear of the printer. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged.

4. Remove the ribbon from the Ribbon Rewind Spindle if necessary.

5. View the Print Head Assembly from the front of the printer. Locate the two mounting screws on the top of the assembly. They are accessible through the two holes in the Top Assembly Plate. Unscrew these two screws and set them aside.

6. The Print Head should now be loosened from the top of the assembly by grasping either side and carefully pulling it forward.

Mounting Screws

Signal

Connector

Print Head

Power

Connector

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7. Disconnect the signal and power cables from the print head connectors and set

the Print Head aside.

8. Carefully attach the new print head to the connectors, using caution to make sure the connector keys are correctly positioned.

NOTE: Be careful not to scratch the printing surface of the print head while installing it. Scratching the surface will cause permanent and irreparable damage and is not covered by the warranty!

9. Locate the two mounting screws in the top plate assembly and align them with the tapped holes in the new print head.

10. Re-secure the print head by tightening the screws.

CLEANING THE SENSORS CL608e and CL612e

There are two sensors that are used to control the positioning of the label. One is a transmissive see-thru sensor that detects the edge of the label by looking through the backing paper which is translucent and detecting the presence of the opaque label. The other is a reflective sensor that detects the light reflected from the bottom of the label liner. When a printed black Eye-Mark passes through the beam, the light is no longer reflected back to the sensor detector, indicating to the printer that it should use this position as the start of a new label. When dust, dirt or other foreign matter interferes with the light path of either of these sensors, the results is erratic label positioning. These sensors should be cleaned regularly, at least every two rolls of labels.

Supplies Needed: SATO SA070 Cleaning Kit

1. Turn the printer off and remove the power cable.

2. Open the Label Access Door.

Label Hold-Down

3. Open the Label

Assembly

Hold-Down by disengaging the latch. The Label Hold-Down is spring loaded and will stay in the up position. Two rectangular holes will be visible underneath the Label Hold-Down when it is raised. These are located approximately 1 and 2 inches in from the printer side plate.

Sensors located beneath

Label Hold-Down

4. Apply SATO Thermal Print Head Cleaner to one of the cotton swabs.

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5. Use the cotton swab to clean any foreign matter from the exposed surface of the sensors.

REPLACING THE FUSE CL608e and CL612e

Supplies needed: 250V 3A Fuse

1. Turn the printer power off and remove the power cable.

2. On the back of the printer, locate the Fuse Cap directly above the AC connector.

3. Unscrew the cap and remove the defective fuse.

4. Replace with a new 250V 3A fuse.

5. Screw the cap back onto the printer and replace the power cord.

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Section 3: Cleaning and Maintenance

CLEANING THE PRINT HEAD AND PLATEN CL408e and CL412e

Supplies needed: SATO SA070 Cleaning Kit

Cleaning the Print Head

1. Turn the printer off and remove the power cable and open the Top Access

Door.

2. Open the Print Head

Print Head

Assembly by rotating the green Head Latch counter-clockwise. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch

Platen

is disengaged. Remove the ribbon.

3. Apply SATO Thermal Print Head Cleaner to a cotton swab.

4. The Print Head faces downward along the front edge of the assembly. Pass the end of the dampened swab along the entire width of the Print Head (you may need to move the ribbon out of the way to do this).

5. Check for any black coloring or adhesive on the swab after cleaning.

6. Repeat if necessary until the swab is clean after it is passed over the head.

7. The head should be cleaned at least every time the ribbon is changed and more often in harsh environments.

Cleaning the Platen

1. Turn the printer off and remove the power cord.

2. Open the Print Head Assembly by rotating the green Head Latch counter-clockwise. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged. Remove the labels.

3. Apply SATO Thermal Print Head Cleaner to one of the cotton swabs.

4. The Platen is the rubber roller directly below the Print Head. It should be cleaned of any ribbon or label residue.

5. Repeat if necessary. The platen and rollers should be cleaned whenever foreign matter such as dust or adhesive is present.

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REPLACING THE PRINT HEAD CL408e and CL412e

The print head on the CL4XXe printers is a user-replaceable item. If it becomes damaged for any reason, it can be easily removed and replaced. Contact your local SATO representative for information on obtaining a new print head.

Supplies needed: No. 2 Phillips screwdriver (a magnetic tip is helpful)

1. Turn the printer off and remove the power cable and open the Top Access Door.

2. Open the Print Head

Assembly by rotating the green Head Latch counter-clockwise.

The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged.

3. Remove the ribbon from the Ribbon Rewind Spindle if necessary.

4. View the Print Head Assembly from the front of the printer. Locate the single mounting screw on the top of the assembly. It is accessible through the hole in the Top Assembly Plate. Unscrew the screw and set it aside.

5. The Print Head should now be loosened from the top of the assembly by grasping either side and carefully pulling it forward.

6. Disconnect the signal and power cables from the print head connectors and set the Print Head aside.

7. Carefully attach the new print head to the connectors, using caution to make sure the connector keys are correctly positioned.

NOTE: Be careful not to scratch the printing surface of the print head while installing it. Scratching the surface will cause permanent and irreparable damage and is not covered by the warranty!

8. Locate the mounting screw in the top plate assembly and align it with the tapped hole in the new print head.

10. Re-secure the print head by tightening the screw.

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Section 3: Cleaning and Maintenance

CLEANING THE SENSORS CL408e and CL412e

Supplies Needed: SATO SA070 Cleaning Kit

1. Turn the printer off and remove the power cable.

2. Open the label Top Access Door.

3. Open the Print Head Assembly by rotating the green Head Latch counter-clockwise. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged.

4. Apply SATO Thermal Print Head Cleaner to one of the cotton swabs.

5. Insert the cotton swab between the top and bottom pieces of the Sensor Unit and move back and forth to clean any foreign matter from the exposed surface of the sensors.

Label Sensor Unit

REPLACING THE FUSE CL408e and CL412e

Supplies needed: 250V 3A Fuse

1. Turn the printer power off and remove the power cable..

2. On the back of the printer, locate the Fuse Cap directly above the AC connector.

3. Unscrew the cap and remove the defective fuse.

4. Replace with a new 250V 3A fuse.

5. Screw the cap back onto the printer and replace the power cord.

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SECTION 5.

PROGRAMMING REFERENCE

Information on programming the Cle Series printers can be found in the “e” and PRO Printer Programming Reference, PN 9001096 found on the Printer Utilities CD-ROM.

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INTRODUCTION

The CL Series “e” printers utilize a Plug-In Interface Module for maximum printer configuration flexibility. This section presents the interface specifications for the CL Series “e” Series printers. These specifications include detailed information on how to properly interface your printer with your host system.

The following information is presented in this section:

SECTION 6.

INTERFACE SPECIFICATIONS

Interface Types

•

Using the Receive Buffer

•

IEEE1284 Parallel Interface

•

Universal Serial Bus (USB) Interface

•

• Local Area Network (LAN) Interface

• RS232C Serial Interface

General Specifications Electrical Specifications Pin Assignments Ready/Busy Flow Control X-On/X-Off Flow Control Bi-Directional Communications Protocol

INTERFACE TYPES

The parallel interface for the CL Series “e” printers is a high speed, bi-directional interface that conforms to the IEEE1284 specification (ECP mode on some computers). The interface is also compatible with the older Centronics parallel interface standard. If it does not detect the correct IEEE1284 signals in the interface connection, it will automatically operate in the standard Centronics mode which is much slower. To use the IEEE1284 parallel interface to its fullest capability requires that the host also have an IEEE1284 compatible interface and that the two be connected with a cable that meets the IEEE1284 specification. If either of these two are not present, the data rate is severely compromised.

In order to provide flexibility in communicating with a variety of host computer systems all “e” printers use a Plug-In Interface Module. The IEEE1284 Interface module is shipped with the printer unless another interface type is specified at the time of the order. The other interfaces available are a high speed (to 57.6K bps) serial interface, an Ethernet interface or an optional Universal Serial Bus (USB) interface.

The Parallel interface will probably be the most useful in communicating with IBM PCs and compatibles. The RS232C Serial interface allows connectivity to a number of other hosts. The USB interface allows the printer to be connected to a computer that supports peripherals attached to a USB bus. Up to 127 peripherals can be connected to a single USB port.

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Section 6. Interface Specifications

WARNING: Never connect or disconnect interface cables (or use a switch box) with power applied to either the host or the printer. This may cause damage to the interface circuitry in the printer/host and is not covered by warranty.

THE RECEIVE BUFFER

The CL Series “e” printers have the ability to receive a data stream from the host in one of two ways. The receive buffer may be configured to accept one print job at a time or multiple print jobs. The single job print buffer is generally used by software programs that wish to maintain control of the job print queue so that it can move a high priority job in front of ones of lesser importance. The multiple job buffer, on the other hand prints all jobs in the order they are received by the printer, and the order of printing cannot be changed.

Single Job Buffer

The printer receives and prints one job at a time. Each job must not exceed 2.95MB.

Multi Job Buffer

The printer is able to continuously receive print jobs, compiling and printing other jobs at the same time. It acts much like a “print buffer” to maximize the performance of the host and the printer.

When using the RS232 Serial interface, the Multi Job Buffer uses either the Ready/Busy with DTR (pin 20) or X-On/X-Off flow control protocols. See these sections for more details. With an empty receiving buffer, the status of DTR is “high” (or an X-On status if using X-On/X-Off), meaning the printer is ready to receive data. When the receive buffer is holding 2.0MB of data (1MB from being full), DTR

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Section 6. Interface Specifications

will go “low” (or an X-Off is sent) indicating the printer can no longer receive data.

will go “low” (or an X-Off is sent) indicating the printer can no longer receive data. This condition is called “Buffer Near Full.”

This condition is called “Buffer Near Full.”

2.0MB 2.95MB0

DTR High

X-On

Buffer Near Full

The receiving buffer will not be able to receive more data again until a “Buffer Available” condition occurs. This takes place when the receiving buffer has emptied so that only 1MB bytes of data are being held (2.0MB bytes from being full). At this time, DTR will go “high” or an X-On is sent to tell the host that it can again receive data.

DTR Low

X-Off

0 1MB 2.95MB

DTR Low

X-Off

All printer error conditions (i.e., label out, ribbon out) will cause the printer to go busy (DTR “low” or X-Off) until the problem is corrected and the printer is placed on-line. The printer will also be busy if taken off-line from the front panel.

IEEE1284 PARALLEL INTERFACE

The parallel interface for the CL Series “e” printers is a Plug-In Interface Module that can be installed by the user. It conforms to the IEEE1284 specification. It will automatically detect the IEEE1284 signals and operate in the high speed mode. If it does not detect the IEEE1284 signals, it will operate in the standard Centronics mode, which is significantly slower. For this reason, an interface cable and host interface

conforming to the IEEE1284 specification must be present to fully utilize the speed capabilities. This interface also operates bi-directionally and can report the status of

the printer back to the host.

DTR High

X-On

Buffer Available

ELECTRICAL SPECIFICATIONS

Printer Connector AMP 57-40360 (DDK) or equivalent

Cable Connector AMP 57-30360 (DDK) or equivalent

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Section 6. Interface Specifications

Cable IEEE1284 Parallel, 10 ft. (3 m) or less

Signal Level High = +2.4V to +5.0V

DATA STREAMS

<ESC>A . . Job#1 . . <ESC>Z<ESC>A . . Job#n . . <ESC>Z

IEEE1284 Parallel Interface Pin Assignments

PIN SIGNAL DIRECTION PIN SIGNAL DIRECTION

Low = 0V to -0.4V

1 STROBE To Printer 19 STROBE Re

turn

2 DATA 1 To Printer 20 DATA 1 Return Reference

3 DATA 2 To Printer 21 DATA 2 Return Reference

4 DATA 3 To Printer 22 DATA 3 Return Reference

5 DATA 4 To Printer 23 DATA 4 Return Reference

6 DATA 5 To Printer 24 DATA 5 Return Reference

7 DATA 6 To Printer 25 DATA 6 Return Reference

8 DATA 7 To Printer 26 DATA 7 Return Reference

9 DATA 8 To Printer 27 DATA 8 Return Reference

10 ACK To Host 28 ACK Return Reference

11 BUSY To Host 29 BUSY Return Reference

12 PTR ERROR To Host 30 PE Return Reference

13 SELECT To Host 31 INIT From Host

14 AUTOFD

15 Not Used 33 Not Used

16 Logic Gnd 34 Not Used

(1)

To Host 32 FAULT To Host

Reference

17 FG Frame Ground 35 Not Used

18 +5V (Z=24K ohm) To Host 36 SELECTIN

(1) Signals required for IEEE1284 mode.

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(1)

From Host

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OPTIONAL RS232C SERIAL INTERFACE

The High Speed Serial Interface is a Plug-In Interface Module that can be installed in the printer by the user.

GENERAL SPECIFICATIONS

Asynchronous ASCII Half-duplex communication

Ready/Busy Hardware Flow Control

Pin 20, DTR Control Pin 4, RTS Error Condition

X-On/X-Off Software Flow Control

Bi-Directional Communication

Data Transmission Rate 9600, 19200, 38400, 57600 bps

Character Format 1 Start Bit (fixed)

7 or 8 data bits (selectable) Odd, Even or No Parity (selectable) 1 or 2 Stop bits (selectable)

Section 6. Interface Specifications

ELECTRICAL SPECIFICATIONS

Connector DB-25S (Female)

Cable DB-25P (Male), 50 ft. maximum length. For cable

configuration, refer to Cable Requirements appropriate to the RS232C protocol chosen.

Signal Levels High = +5V to +12V

Low = -5V to -12V

PIN ASSIGNMENTS

Pin 13

Pin 25

Pin 1

Pin 14

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Section 6. Interface Specifications

RS232C Interface Signals

PIN DIRECTION SIGNAL DEFINITION

1 Reference FG (Frame Ground)

2 To Host TD (Transmit Data) - Data from the printer to the host computer.

Sends X-On/X-Off characters or status data (Bi-Directional protocols).

3 To Printer RD (Receive Data) - Data to the printer from the host computer.

4 To Host RTS (Request to Send) - Used with Ready/Busy flow control to

indicate an error condition. RTS is high and remains high unless the print head is open (in this case, RTS would return to the high state after the print head is closed and the printer is placed back on-line) or an error condition occurs during printing (e.g., ribbon out, label out).

5 To Printer CTS (Clear to Send) - When this line is high, the printer assumes

that data is ready to be transmitted. The printer will not receive data when this line is low. If this line is not being used, it should be tied high (to pin 4).

6 To Printer DSR (Data Set Ready) - When this line is high, the printer will be

ready to receive data. This line must be high before data is transmitted. If this line is not being used, it should be tied high (to pin 20).

7 Reference SG (Signal Ground)

20 To Host DTR (Data Terminal Ready) - This signal applies to Ready/Busy

flow control. The printer is ready to receive data when this pin is high. It goes low when the printer is off-line, either manually or due to an error condition, and while printing in the Single Job Buffer mode. It will also go low when the data in the buffer reaches the Buffer Near Full level.

Cable Requirements

DB9 DB25 HOST INTERCONNECTION PRINTER

11FG

23RD

32TD

8 5 CTS

7 4 RTS

4 20 DTR

6 6 DSR*

57SG

* This connection at the host side of the interface would depend upon the pin that is being used as the Ready/Busy signal by the driving software. Typically, on a PC, it would be either CTS (pin 5) or DSR (pin 6) on a DB-25 connector.

←⎯⎯⎯⎯⎯⎯⎯⎯⎯→ ←⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ 2. TD (Transmit Data) ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯→ ←⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ 4 RTS (Request to Send) ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯→ 5 CTS (Clear to Send) ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯→ 6 DSR (Data Set Ready) ←⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯

←⎯⎯⎯⎯⎯⎯⎯⎯⎯→

1 FG (Frame Ground)

3 RD (Receive Data)

20 DTR (Data Terminal Ready)

7 SG (Signal Ground)

READY/BUSY FLOW CONTROL

Ready/Busy is the hardware flow control method for the serial interface on the Se printers. By raising/lowering the voltage level on Pin 20 of the RS232 port, the printer notifies the host when it is ready to receive data. Pin 4 (RTS) and pin 20 (DTR) are the important signals on the printer for this method of flow control. The

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host must be capable of supporting this flow control method for it to function properly.

X-On/X-Off FLOW CONTROL

X-On/X-Off flow control is used whenever hardware (Ready/Busy) flow control is not available or desirable. Instead of a voltage going high/low at pin 20, control characters representing “Printer Ready” (X-On =11 hexadecimal) or “Printer Busy” (X-Off = 13 hexadecimal) are transmitted by the printer on pin 2 (Transmit Data) to the host. In order for this method of flow control to function correctly, the host must be capable of supporting it. X-On/X-Off operates in a manner similar to the function of pin 20 (DTR) as previously explained. When the printer is first powered on it sends an X-Off when the “Buffer Near Full” level is reached and a X-On when the data level of the buffer drops below the “Buffer Available” mark. When the printer is taken off-line manually, it transmits an X-Off indicating it cannot accept data. When it is placed back on line manually, it sends an X-On, indicating it is again available for receipt of data. If an error occurs during printing (paper out, ribbon out), the printer sends an X-Off as soon as an error condition is detected. When the error is cleared and the printer is placed back on-line, it transmits an X-On indicating it is again ready to accept data.

Upon power up if no error conditions are present, the printer will continually send X-On characters at five millisecond intervals until it receives a transmission from the host.

Section 6. Interface Specifications

Data Streams

The data streams for X-On/X-Off and Ready/Busy flow control are constructed in the same way as they are for Ready/Busy flow control.

<ESC>A . . Job#1 . . <ESC>Z<ESC>A . . Job#n . . <ESC>Z

Example: <ESC>A . . Job#1 . . <ESC>Z

NOTE: All charactersare in ASCII.

UNIVERSAL SERIAL BUS (USB) OPTIONAL INTERFACE

The Universal Serial Bus (USB) interface is a Plug-In Interface Module that can be installed by the user. It requires a driver (shipped with each printer that has the interface installed) that must be loaded on your PC and the PC must be configured to support USB peripherals using Windows 98. Details for loading the USB driver are contained in the USB Interface Manual that is shipped with each printer with a USB Optional interface installed. Up to 127 devices may be connected to a USB port.

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Section 6. Interface Specifications

LOCAL AREA NETWORK (LAN) OPTIONAL INTERFACE

A Local Area Network (LAN) interface is a Plug-In Interface Module that can be installed by the user. It requires a driver shipped with each printer that has the interface installed. The driver that must be loaded on your PC and the PC must be configured to support the TCP/IP network protocol using a 10/100BaseT LAN connection. Details for loading the LAN driver are contained in the LAN Interface Manual that is shipped with each printer with a LAN Optional interface installed.

BI-DIRECTIONAL COMMUNICATIONS

This is a two-way communications protocol between the host computer and the printer, thus enabling the host to check printer status. When Bi-Com 4 communications is selected, there is no busy signal from the printer. The host must request the complete status from the printer, including ready/busy. The host may request status in two different ways.

ENQUIRE/ACK/NAK

In the Bi-Com 4 mode, the host transmits an ENQ (05 hexadecimal) to the printer and the printer will respond with its status within five milliseconds. If printing, it will respond upon finishing the current label, then resume printing. In order for this protocol to work properly with an RS232 Optional Interface, pin 6 (DTR) and pin 5 (CTS) must be held high by the host. One way to ensure these pins are always in the correct state is to tie pin 20 (DTR)topin6(DSR) and pin 4 (RTS)topin5(CTS)at the printer end of the cable.

Enquire (ENQ)

Upon receipt of an ENQ command, the printer responds with 25 bytes of status information bounded by an STX/ETX pair. The Bi-Com protocol works only in the Multi Job Buffer mode. The status information is defined as follows:

<STX>{ 2 Byte ID}{1 Status Byte}{6 Byte Label Remaining}{16 Byte Job Name}<ETX>

ID - This is a two byte number identifying the current print job ID. The print job ID is defined using the <ESC>ID Job ID command transmitted with the print job (see Job ID Store in the command listing for more information on how to use this command). The range is from 00 to 99.

Status - A single byte defining the current status of the printer (see the Status Byte Definition table).

Label Remaining - Six bytes defining the number of labels remaining in the current print job. The range is from 000000 to 999999 labels.

Job Name - 16 bytes of ASCII characters identifying the name assigned to the job by the <ESC>WK Job Name command. If the Job Name is less than 16 characters, the field will be padded with leading zeroes.

If an ENQ is received after the print job specified in the ID bytes has been completed, or there is no data in the buffer, the printer will respond with two “space” characters

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Section 6. Interface Specifications

(20 hexadecimal) for the ID number, six “zero” characters (30 hexadecimal) in the Remaining Labels bytes and the 16 byte Job Name.

Cancel (CAN)

If a CAN (18 hexadecimal) command is received , it will stop the print job and clear all data from the receive and print buffers. A delay of five milliseconds or more is required before any new data can be downloaded. The CAN command is effective immediately upon receipt, even if the printer is off-line or in an error condition. The printer will return an ACK (06 hexadecimal) if there is no printer error condition and a NAK (15 hexadecimal) if an error condition exists.

Print Job

Upon receipt of a valid print job (<ESC>A...<ESC>Z),anACK (06 hexadecimal) will be returned by the printer if there are no errors and a NAK (16 hexadecimal) if a printer error exists.

Print Stop (DLE)

If a DLE (10 hexadecimal) is received by the printer, the print process is stopped and an ACK (06 hexadecimal) is returned if there are no errors and a NAK (16 hexadecimal) if a printer error exists.

Print Start (DC1)

If the printer has been stopped by receipt of a DLE (10 hexadecimal) command, it can be restarted by sending a DC1 (hexadecimal 11) command. Upon receipt of this command an ACK (06 hexadecimal) is returned if there are no errors and a NAK (16 hexadecimal) if a printer error exists.

(1) To provide compatibility with older SATO printers, the RS232 interface can be configured to use an earlier Bi-Com 3 ENQ/ACK/NAK protocol selected via DSW2-8 and DSW1-7/8 (on the RS232 Interface module).The earlier protocol did not have provisions for the Job Name and did not respond to the DLE or DCI commands. Also, there are additional Response Codes in the Status Byte Definition. It is recommended that you use the current protocol rather than the earlier version unless it is necessary for compatibility with existing software.

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Section 6. Interface Specifications

Status Byte Definition, Bi-Com Protocol

ASCII HEX DEFINITION

OFF-LINE

0 30 No Errors

1 31 Ribbon Near End

2 32 Buffer Near Full

3 33 Ribbon Near End and Buffer Near Full

(1)

A 41 No Errors

B 42 Ribbon Near End

C 43 Buffer Near Full

D 44 Ribbon Near End and Buffer Near Full

(1)

G 47 No Errors

H 48 Ribbon Near End

I 49 Buffer Near Full

J 4A Ribbon Near End and Buffer Near Full

(1)

M 4D No Errors

N 4E Ribbon Near End

O 4F Buffer Near Full

P 50 Ribbon Near End and Buffer Near Full

(1)

S 53 No Errors

T 54 Ribbon Near End

U 55 Buffer Near Full

(1)

b 62 Head Open

c 63 Paper End

d 64 Ribbon End

e 65 Media Error

f 66 Sensor Error

g 67 Head Error

j 6A Cutter Error

k 6B Other Error Condition

(1) Not supported by legacy Bi-Com protocols

34 Print Stop (no error)

ON-LINE, WAITING FOR DATA

45 Print Stop (without error)

ON-LINE, PRINTING

4B Print Stop (without error)

ON-LINE, WAITING TO DISPENSE A LABEL

51 Print Stop (without error)

ON-LINE, COMPILING PRINT JOB

56 Ribbon Near End and Buffer Near Full

56 Print Stop (without error)

OFF-LINE, ERROR CONDITION

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Section 6. Interface Specifications

STATUS RESPONSE

The second method of determining printer status is to interrograte the printer with specific commands. The response from these commands will provide specific information about the printer status depending upon the command. This allows the controlling application to determine the status of a printer when it is located in a remote location. Details on the Status Response mode are found in the “e” and PRO Printer Programming Reference, PN 9001096, found on the Printer Utilities CD-ROM.

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Section 6. Interface Specifications

EXT CONNECTOR

The EXT connector on the rear panel of the CL Series “e” printers is intended for use with the external printer accessories such as label rewinders or applicators. The 14-pin Centronics type connector provides a choice of four different output signals along with various error conditions.

Pin Assignments

PIN DIRECTION SIGNAL DESCRIPTION

13 To Host Vcc - +5V

10 To Host Ribbon Near End - This pin goes high when the amount of ribbon

4 To Host Error - This pin goes low when the printer detects an error

7 To Printer Reprint - A duplicate of the last label in a print job will be reprinted

on the unwind shaft is approximately 46 feet (14 m). The output will be low when the ribon is completely out.

condition such as head open or receiving buffer full.

when this signal is received.

5 To Printer Print Start - The printer will print one label when this pin is pulled

to ground. This signal must be enabled by placing switch DSW3-5 on the Control Panel in the OFF position.

6 To Host End Print - It is used to drive an applicator or other external device

requiring synchronization with the print cycle. You may choose between four types of output signals using control panel DSW3-6 and DSW3-7 selections.See timing charts on next page.

1 To Host Label Out - This pin goes low (0V) when a label out error exists.

3 To Host Ribbon Out - This pin goes low (0V) when the ribbon is out.

2 Reference Signal Ground

8 To Printer Reserved

9 To Host Off Line - This pin goes low (0V) when the printer if Off Line.

11 Reserved

12 To Host +24V +/- 10% @2A - Power for external devices.

14 Frame Ground

NOTE: The signals on pins 1, 3, 4, 6, 9 and 10 each have an open collector output. These pins normally measure +.07V maximum when a true condition exists. If a false condition occurs, the voltage will drop to 0V. To achieve a sig nal level of +5V, you must add a 330 ohm, 1/4W pull-up resistor between the open collector output pin and Vcc (pin

13) as illustrated . This will provide a signal level of +5V for a true condition and 0V when a false condition exists. The maximum voltage that can be applied to these pins is +50V and the maximum current they can sink is 500 milliamps.

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Vcc= +5V

Section 6. Interface Specifications

Pin 13

330 ohm, 1/4W

Signal Out

Pin 1, 3, 4, 6, 9 or 10

STANDARD OPERATION

Print Start

Input

Print Repeat

Input

Print End

Type 1

Print End

Type 2

Print End

Type 3

Print End

Type 4

Start of Print Cycle End of Print Cycle

+5V

20 milliseconds

+5V

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Section 6. Interface Specifications

REPEAT PRINT

Print Start

Input

Print Repeat

Input

Print End

Type 1

Print End

Type 2

Print End

Type 3

Print End

Type 4

Start of Print Cycle End of Print Cycle

+5V

20 milliseconds

+5V

ERROR SIGNALS

Print Motion

Paper End

Ribbon End

Machine Error

Print End

Type 1

Print End

Type 2

Print End

Type 3

Moving

Stopped

+5V

Paper or Ribbon End

Head Open

Paper/Ribbon

Replinished

Head

Closed

Print End

Type 4

Page 6-14 PN 9001074 Rev. B SATO CL Series “e” Printers

+5V

Page 89

This section has been devised to help you if you are unable to produce output on the CL Series “e” printers. Use this section to make sure the basics have been checked before deciding you are unable to proceed any further. The section is divided into three parts:

Initial Checklist

•

IEEE1284 Parallel Interface

•

RS232C Serial Interface

•

INITIAL CHECKLIST

1. Is the printer powered up and ON-LINE?

2. Is the ERROR light on the front panel off? Is this light is on, it may mean

SECTION 7.

TROUBLESHOOTING

the Print Head Assembly or the Label Hold-Down is not closed and latched in position..

3. Are the LABEL and RIBBON lights on the front panel off? If these lights are on, the labels or ribbons may be incorrectly loaded.

USING THE IEEE1284 PARALLEL INTERFACE

1. Is the IEEE1284 printer cable connected securely to your parallel port (DB-25S Female) on the PC and to the Parallel Interface connector on the printer?

WARNING: Never connect or disconnect interface cables (or use a switch box) with power applied to either the printer or the host. This may cause damage to the interface circuitry and is not covered by warranty.

2. Does the Parallel interface cable used meet IEEE1284 specifications? If it does not and you are connected to an IEEE1284 or ECP parallel port on the computer, the printer may not be able to communicate correctly.

3. Is there more than one parallel interface port on your PC (LPT1, LPT2, etc.)? If so, make sure you are sending data out the correct port.

4. Is the IEEE1284 Interface Module installed in the printer? Older versions of the Parallel Interface module will not work correctly in the “e” printers.

5. When you send the print job to the printer, and it does not respond, do you get an error message on your PC that says “Device Fault” or something similar?

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Section 7. Troubleshooting

This may mean that the computer doesn’t know the printer is there. Verify that:

a. Both ends of the cable are securely inserted into their respective connectors.

b. The printer is ONLINE.

c. The cable is not defective. There are other things that can cause this error message on your computer, but at this stage, a defective cable may be one of the reasons.

5. When you send the print job to the printer and it does not respond, and there is no error message on the PC:

a. Check your data stream for some of the basics. Is your job framed as

follows?

<ESC>A—DATA—<ESC>Z

b. Verify that you’ve included all required parameters in the data stream.

c. Verify the following:

• You have not typed a “0” (zero) for an “O” (letter) or vice-versa.

• You have not missed any <ESC> characters where they’re needed.

• Make sure all printer command codes are capital letters.

6. If you’ve checked all of the above and the printer still isn’t printing, you may want to try a Buffer Hex Dump to determine what (if anything) the printer is receiving from your computer. See Printing Hex Dump Labels in Section 3.

The Parallel port is now listening for incoming data. Send your print job. The printer will now print (only once) a Hexadecimal (Hex) Dump of everything it received from the host computer. Each 2-digit hexadecimal character represents a character the printer received. It may be tedious, but now you can analyze and troubleshoot the data stream.

7. While checking the Hex Dump printout, if you notice 0D

H0AH

(Carriage Return and Line Feed) characters throughout. The command string should be continuous and no CR or LF characters are allowed between the Start Command (<ESC>A) and the Stop Command (<ESC>Z). If you are using BASIC, it may be adding these characters automatically as the line wraps. Adding a “width” statement to your program can help to suppress these extra 0D

H0AH

characters by expanding the line length up to 255 characters. See the “e” and PRO Printer Programming Reference,PN 9001096, for details on writing a program in BASIC.

If you’re not programming in BASIC, check to see if you have an equivalent statement in the language you’re using to suppress extra

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Page 91

carriage returns and line feeds from your data being sent out to the printer. We want the data stream to be one complete line going to the printer.

USING THE RS232C SERIAL INTERFACE

1. Is the RS232C Serial cable connected securely to your serial port on the PC (DB- 25S or DB-9S Male) and to the RS232C connector on the printer?

2. Is the cable defective? At the very least, you should be using a “Null Modem Cable,” which crosses pins in a specific manner. This should enable your printer to print. But we recommend that you eventually use a cable built to specifications as described in Section 6: Interface Specifications.

Section 7. Troubleshooting

3. Is the RS232 Interface Module installed in the printer?

4. Check for obvious errors in the data stream. Is the data properly framed with the <ESC>A and <ESC>Z commands? See Section 5 if necessary.

5. If after sending your job to the printer, it only “beeps” and displays an error message on the LCD display, you may have a configuration problem. There may be some inconsistencies with the Baud Rate, Parity, Data Bits, or Stop Bits in relation to your host computer. If you are confused as to what the printer’s current RS232 settings are, print a Configuration Test label(see Section 3). It will list all of the current printer configuration settings.

6. If you still are unable to get printer output, try the Hex Dump as described in Step 5 under the Parallel Interface troubleshooting. In this case, the printer monitors the RS232C interface for incoming data.

7. From the Hex Dump, if you are seeing extra 0D

H0AH

(CR and LF) characters, and are using BASIC, refer to the beginning of the Command Code section. It provides hints for writing a SATO program in BASIC.

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Section 7. Troubleshooting

ERROR SIGNALS

The LCD Display, Front Panel LED Indicators and Buzzer provide a visual/audio indication of the type of error encountered.

LED LCD

MESSAGE

Error On Machine Error 1 Long Machine Error Cycle power on/off

Error On EEPROM Error 1 Long EEPROM Read/Write Cycle power on/off

Error On Head Error 1 Long Head Cycle power on/off

Error On Sensor Error 3 Short Sensor Cycle power on/off

Error Blinks Card R/W Error 1 Long Memory Card Read/Write Cycle power on/off

Error Blinks Card Low Battery 1 Long Memory Card Battery Low Cycle power on/off

Error Blinks Head Open 3 Short Head Open Close head lever

Error Blinks Cutter Error 3 Short Cutter Cycle Power On/Off

Error On

Line Blinks

Error On

Line Blinks

Error On

Line Blinks

Error On

Line Blinks

PARITY ERROR 3 Short RS232 Parity Error Cycle power on/off

Overrun Error 3 Short RS232 Overrun Error Cycle power on/off

Framing Error 3 Short RS232 Framing Error Cycle power on/off

Buffer Over 3 Short Buffer Overflow Cycle power on/off

AUDIBLE

BEEP

ERROR CONDITION TO CLEAR

Error Blinks

Label On

Error Blinks

Ribbon On

Error Blinks

Label Blinks

Ribbon Blinks None Ribbon Near End Replace ribbon with full roll

Line Blinks None Buffer Near Full Slow down transmission

Paper End 3 Short Label End Open/close Head Lever

Open/close Label Hold-

down

Ribbon End 3 Short Ribbon End Open/close Head Lever

Open/close Label Hold-

down

Media Error 3 Short Media Error Open/close Head Lever

rate

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APPENDIX A.

OPTIONAL ACCESSORIES

INTRODUCTION

This section contains instructions for using the following CL Series “e”optional features:

Label Rewinder

•

Label Cutter

•

Label Dispenser

•

PCMCIA Memory Expansion

•

Internal Flash ROM Memory Expansion

•

Calendar

•

• Interface Cards

LABEL REWINDER ALL MODELS

The rewinder is an external unit that allows for labels and tags to be rewound in rolls up to 8.5 inches in diameter. It derives its power directly from the printer’s EXT connector using a built-in cable. The rewinder provides the ability to rewind tags/labels from the printer and subsequently be unwound for later use with applicators.

Installation

1. Position the Rewinder at the front of the printer and align it with the label slot. (The Rewind Wheel/Spindle should be positioned away from the printer.)

2. Connect the built-in cable from the Rewinder to the EXT connector at the rear of the printer.

3. On the Rewinder, remove the metal clamp from the Rewind Spindle.

4. Feed the lead end of the label stock under the first spindle and onto the Rewind Spindle. Feed the stock around the spindle once, then replace the metal clamp over the label stock. Wind another revolution to ensure the labels are secure on the spindle.

5. Select the REWIND option on the rewinder, then set the power switch to ON. (The printer must be powered ON for the rewinder to function.)

Removing and Unwinding the Roll

As labels are printed, tension from the rewinder should keep the label stock taut as it wraps itself on the spindle.

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Appendix A: Optional Features

To remove the roll from the spindle, first set the power switch to OFF. Remove the metal clamp, then remove the rewound roll of labels.

To unwind for using with an applicator, first set the power switch OFF. Attach the lead edge of the labels from the rewind spindle to the applicator entry point. Select the WIND option on the rewinder, and when ready to begin, set the power switch to ON.

LABEL CUTTER ALL MODELS

The label cutter consists of an internal mechanism that will cut labels or tags as they exit from the printer. The cutter can be used to print labels of various lengths using continuous form label/tag stock or to easily separate labels when there is no perforation at the label gap.

Operator Setup

The following steps should be taken to set up the label cutter.

1. Install the label cutter, following the instructions provided with the unit. The installation time is approximately 20 minutes.

2. Power the printer ON.

3. The printer must be configured to use the Label Cutter option. Switches DSW3-1 and DSW3-2 on the front panel are used to configure the printer. To enable the cutter, DSW3-1 should be in the ON position and DSW3-2 should be in the OFF position.

4. Open the Print Head Assembly and feed the edge of the labels/tags into the cutter assembly and out between the label cutters.

NOTE: Although the cutting blade is fairly well protected, be careful as you feed labels into the cutter area. You may want to have the printer powered OFF at this point.

5. Close the Print Head Assembly and place the printer on-line.

6. The Label Cutter is ready for use.

7. Adjust the cut position using the backfeed adjustment procedures outlined in Section 3: Configuration.

General Operation

The data stream to be sent to the printer may need to be altered to add the Cutter Command. If this command is not used, the cutter will default to cut after every label assuming it has been enabled in the printer configuration. For more details, see the “e” and PRO Printer Programming Reference. As the labels are printed, they will be cut based on the the data supplied using the cutter command.

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Appendix A: Optional Features

LABEL DISPENSE OPTION CL608e and CL612e

The CL608e and CL612e Label Dispense Option is an external mechanism that provides the ability to print labels in the “demand” mode. It is attached to rear of the printer with two screws and is connected to the internal drive mechanism of the printer. When the label dispenser is installed and configured for operation, the printer dispenses one label at a time, peeling the backing from the label, which allows for immediate application to the product by the operator.

Operator Setup

The following steps should be taken to set up the Label Dispense Option.

1. Install the option using the instructions provided with the unit. The installation time is approximately 30 minutes.

2. Power the printer ON.

3. The printer must be configured to used the label dispenser option. Switches DSW3-1 and DSW3-2 on the front panel are used to configure the printer. To enable the dispenser, both DSW3-1 and DSW3-2 should be in the ON position.

Knurled

Roller

4. Remove enough labels from the backing paper to provide 24 to 30 inches of backing free from labels.

5. Open the Print Head assembly and feed the backing paper through the print area in the normal manner.

6. At the label exit area, feed the backing paper down and behind the Knurled Roller, then back down and around the Backing Roller.

7. Feed the backing paper out the slot in the bottom rear of the printer and attach to the Backing Rewind Spindle.

Backing

Rewind Spindle

Backing

Roller

Label Dispenser Routing, CL608e/CL612e

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Appendix A: Optional Features

8. Close the Print Head and place the printer on-line.

9. The Label Dispense Option is ready for use.

LABEL DISPENSE OPTION CL408e and CL412e

The CL408e and CL412e have an internally mounted Label Dispense Option which rewinds the label backing as the labels are stripped. When the Label Dispense Option is installed and configured for operation, the printer dispenses one label at a time, peeling the backing from the label, which allows for immediate application to the product by the operator.

Operator Setup

The following steps should be taken to set up the Label Dispense Option.

1. Install the Label Dispense Option using the instructions provided with the

unit. The installation time is approximately 30 minutes.

2. Power the printer OFF.

3. The printer must be configured to used the Label Dispense Option. Switches

4. Remove enough labels from the backing paper to provide 24 to 30 inches of

5. Open the Top Access Door and the Front Access Door.

6. The Backing Idle Roller is held closed by the green Front Access Door

Front

Access Door

DSW3-1 and DSW3-2 on the front panel are used to configure the printer. To enable the dispenser, both DSW3-1 and DSW3-2 should be in the ON position.

backing free of labels.

Latch ( the Front Access Door is held in the closed position by a magnetic latch when the Label Dispense Option is installed). Push down on the rear of the

Backing

Retainer

Prong

Backing

Take-Up

Spindle

Handle

Backing Idle

Roller

Label

Backing

Drive Roller

Label Backing Path, CL408e/CL412e

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Appendix A: Optional Features

Front Access Door latch until it releases and swing the Backing Idle Roller out of the way.

7. Open the Print Head and feed the backing paper through the print area in the normal manner.

8. Route the label backing down the front of the print mechanism and around the Backing Drive Roller.

9. Wrap the backing under and around the Backing Take-Up Spindle, routing it under the two retainer prongs.

10. Manually turn the Backing Take-Up Spindle counter-clockwise to take up all the slack in the backing.

11. Swing the Backing Idle Roller back into position until the Front Access Door Latch engages.

12. Close the Front Access Door until the magnetic latch engages.

13. Close the Print Head.

14. Close the Top Access Cover.

15. To remove the backing from the Backing Retainer Spindle, pull outward on the green Spindle Handle. This will slide the rolled-up backing out from under the two retainer prongs, allowing the label backing to be easily removed and discarded.

General Operation

Send your data stream in the normal manner to the printer. Labels should print one at a time, even if your print quantity command requests more than one label. As the labels are printed and presented for the operator to remove, the backing paper will be

Idle

Roller

Drive Roller

Label

Backing

Take-Up

Spindle

Label Dispenser Routing, CL408e/CL412e

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Appendix A: Optional Features

rewound on the spindle. The next label will only print after removing the current label from the label exit path.

Note: The label dispenser will function only if it has been enabled using the front panel switches (DSW3-1 and DSW3-2 in the ON positions).

The Label Taken Sensor is adjusted at the factory for the optimal setting for most label material. However, the use of labels with a substantially different opacity may require that the threshold be adjusted. To adjust the threshold of the sensor, use the following procedure:

1. Turn the Label Taken Threshold Potentiometer (located to the right of where the Label Dispense Option connector is plugged into the front panel, all the way clockwise. Turn the Power Switch to the ON position while simultaneously pressing the FEED key. When the printer “beeps,” release the FEED key.

2. Make sure there is no label in the Label Taken Sensor. Turn the potentiometer counter-clockwise until the LED illuminates.

3. Place a label in the Label Taken Sensor and check to see if the LED turns off. If it does not, turn the potentiometer clockwise until it goes off and repeat steps (b) through (c).

4. Press the FEED key and the printer will print a test label. Press the FEED key again to stop the printing and turn the printer OFF.

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Appendix A: Optional Features

PCMCIA MEMORY CARDS ALL MODELS

Description

The Memory Card Option provides the connectors and interface board for one PCMCIA memory card slot. The PCMCIA memory is selected for use via the <ESC>CC Memory Area Select command. It can be used to store fonts, graphic images and forms.

Type SRAM or Flash Applicable Specifications PCMCIA Version 2.1 (JEIDA Version 4.1) Size Up to 4MB SRAM or 16MB Flash Connector Pins 68 Battery Approximately two years (manufacturer dependent) Write Protect Yes Low Battery Detect Yes

Installation

Instructions for installing the Memory Card Option are included with the installation kit.

Error Handling

Memory Card error conditions are indicated to the operator using a combination of the ERROR LED on the front panel, the LCD display and the audible indicator.

ERROR DESCRIPTION INDICATION REMEDY

Low Battery - Low battery condition is detected when printer is powered on.

Card R/W Error

1. No card is inserted.

2. Card is write protected.

3. Invalid store/recall number.

4. Card has not been initialized.

Warning

1. Duplicate number.

2. Data not in print area.

3. Data overflows card memory.

ERROR LED: Blinking Audible Beep: 1 long Display: Card Low Battery

Depress LINE key to print Card Status.

ERROR LED: On Audible Beep: 1 long Display: Card R/W Error

Printer must be powered off to reset.

Audible Beep: 1 short Display: None

Printer will ignore invalid commands.

Replace Memory Card battery. Note that all data will be lost when the battery is removed.

1. Insert card into selected slot.

2. Remove write protect tab.

3. Correct program

4. Initialize card with BJF command

1. Correct program.

2. Correct program.

3. Use card with more capacity.

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Appendix A: Optional Features

INTERNAL FLASH ROM MEMORY EXPANSION ALL MODELS

Description

A factory installed option allows the internal FLASH ROM to be expanded from 2MB to 6 MB by adding an additional 4MB. It can be used to store fonts, graphic images and form overlays. The Expanded Memory is selected using the <ESC>CC Memory Area Select command. This option requires the installation of an Expanded Memory pcb and is a factory-only installed option.

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SATO CL 408E User Manual 2

Specifications and Main Features

Frequently Asked Questions

User Manual

PREFACE

PRINTER OVERVIEW

INSTALLATION

CONFIGURATION

INTERFACE SPECIFICATIONS

TROUBLESHOOTING

OPTIONAL ACCESSORIES