SATO CL 408E User Manual 2

CL Series “e”

Thermal Transfer Printers

Operator Manual

for

CL408e, CL412e, CL608e &

CL612e

PN 9001074 Rev. B

SATO America, Inc.

10350A Nations Ford Road

Charlotte, NC 28273

Main Phone: (704) 644-1650

Fax:(704)644-1662

Tech Support Hotline: (704) 644-1660

Tech Support Fax: (704) 644-1661

Email: satosupport@satoamerica.com

www.satoamerica.com

SATO America, Inc.

Warning: This equipment complies with the requirements in Part 15 of FCC rules for a Class A computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference.

All rights reserved. No part of this document may be reproduced or issued to third parties in any form whatsoever without the express permission of SATO America, Inc. The materials in this document is provided for general information and is subject to change without notice. SATO America, Inc. assumes no responibilities for any errors that may appear.

SATO CL Series “e” Printers 08/31/03 PN 9001074 Rev. B

PREFACE

CL SERIES “e” PRINTER OPERATOR’S MANUAL

The CL Series “e” Printer Operator’s Manual contains basic information about the printer such as setup, installation, cleaning and maintenance. It also contains complete instructions on how to use the operator panel to configure the printer. The following is a brief description of each section in this manual.

SECTION 1. PRINTER OVERVIEW

This section contains a discussion of the printer specifications and optional features.

SECTION 2. INSTALLATION

This section contains instructions on how to unpack and set up the printer, AND load the labels and ribbon.

SECTION 3. CONFIGURATION

This section contains instructions on how to use the operator panel to configure the printer.

SECTION 4. CLEANING AND MAINTENANCE

This section contains instructions on how to clean and maintain the printer.

SECTION 5. PROGRAMMING

This section has been replaced by the “e” and PRO Printer Programming Reference, PN 9001096 on the Printer Utilities CD-ROM. It introduces the

SATO printer programming language. It contains the commands that are used with the printer to produce labels with bar codes, alphanumeric data and graphics.

SECTION 6. INTERFACE SPECIFICATIONS

This section contains the printer’s interface specifications, which include detailed information on how to properly interface your printer to the host system.

SECTION 7. TROUBLESHOOTING

This section contains troubleshooting procedures to follow in the event you have printer problems.

SATO CL “e” Series Printers PN 9001074 Rev. B Page - i

Preface

APPENDICES

APPENDIX A: Optional Features

Page - ii PN 9001074 Rev. B SATO CL “e” Series Printers

TABLE OF CONTENTS

SECTION 1. PRINTER OVERVIEW

Introduction .............................1-1

General Printer Specifications ....................1-2

Character Fonts ...........................1-4

Bar Codes ..............................1-5

Physical ...............................1-6

Optional Accessories .........................1-7

SECTION 2. INSTALLATION AND CONFIGURATION

Preface

Introduction .............................2-1

Unpacking and Parts Identification .................2-2

Setting Up the Printer ........................2-3

Loading Labels, Tags and Ribbon in the CL608 and CL612e.....2-4

Loading Labels, Tags and Ribbon in the CL408 and CL412e.....2-8

Label Sensor Adjustments, CL608e and CL612e ..........2-11

Label Sensor Adjustments, CL408e and CL412e ..........2-11

Operator Panel, CL608e and CL612e ................2-12

Operator Panel,CL408e and CL412e ................2-14

Rear Panel, CL608e and CL612e ..................2-16

Rear Panel, CL408e and CL412e ..................2-17

Switches and Sensors, CL608e and CL612e ............2-18

Switches and Sensors, CL408e and CL412e ............2-19

SECTION 3. CONFIGURATION

Printer DIP Switch Configuration ..................3-1

Default Settings ...........................3-6

Potentiometer Adjustments .....................3-7

LCD Panel Printer Configuration...................3-9

Normal Mode ..........................3-10

Advanced Mode .........................3-12

Card Mode ...........................3-15

Service Mode ..........................3-18

Counter Mode..........................3-22

Test Print Mode .........................3-22

Default Setting mode ......................3-23

Clear Non-Standard Protocol Codes...............3-24

SATO CL “e” Series Printers PN 9001074 Rev. B Page - iii

Preface

Download User Defined Protocol Codes ............3-24

HexDumpMode........................3-25

SECTION 4. CLEANING AND MAINTENANCE

Introduction .............................4-1

Procedures ..............................4-1

Adjusting the Print Quality ....................4-1

Darkness ...........................4-1

Print Speed ..........................4-2

Cleaning the Print Head, Platen and Rollers, CL608e and CL612e. . 4-2

Replacing the Print Head, CL608e and CL612e ...........4-4

Cleaning the Sensors, CL608e and CL612e .............4-5

Replacing the Fuse, CL608e and CL612e ..............4-6

Cleaning the Print Head and Platen, CL408e and CL412e ......4-7

Replacing the Print Head, CL408e and CL412e ...........4-8

Cleaning the Sensors, CL408e and CL412e .............4-9

Replacing the Fuse, CL408e and CL412e ..............4-9

Procedures, CL408e and CL412e...................4-7

SECTION 5. PROGRAMMING

For programming information, see the “e” and PRO Printer Programming Reference, PN 9001096 on the Printer Utilities CD-ROM.

SECTION 6. INTERFACE SPECIFICATIONS

Introduction .............................6-1

Interface Types............................6-1

The Receive Buffer ..........................6-2

IEEE1284 Parallel Interface .....................6-3

Electrical Specifications .....................6-3

Data Streams ...........................6-4

Interface Pin Assignments ....................6-4

RS232C Serial Interface .......................6-5

General Specifications ......................6-5

Electrical Specifications .....................6-5

Pin Assignments .........................6-5

Ready/Busy Flow Control ....................6-6

X-On/X-Off Flow Control.....................6-7

Universal Serial Bus (USB) Interface.................6-7

Local Area Network (LAN) Interface .................6-8

Page - iv PN 9001074 Rev. B SATO CL “e” Series Printers

Preface

Bi-Directional Communications ...................6-8

ENQ/ACK/NAK..........................6-9

Status Response.........................6-12

Accessory (EXT) Connector.....................6-18

Pin Assignments.........................6-18

Standard Operation .......................6-19

Repeat Print...........................6-20

Error Signals ..........................6-20

SECTION 6. TROUBLESHOOTING

Initial Checklist ...........................7-1

Using the IEEE1284 Parallel Interface ................7-1

Using the RS232C Serial Interface ..................7-3

Error Signals .............................7-4

APPENDICES

APPENDIX A: Optional Accessories

Label Rewinder, All Models ...................A-1

Label Cutter, All Models .....................A-2

Label Dispense Option ......................A-3

CL608e and CL612e .....................A-3

CL408e and CL412e .....................A-4

Memory Cards, All Models ....................A-7

CL608e and CL612e .....................A-7

CL408e and CL412e .....................A-8

Interface Cards, All Models ...................A-10

Calendar, All Models ......................A-10

SATO CL “e” Series Printers PN 9001074 Rev. B Page - v

Preface

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Page - vi PN 9001044 Rev. B SATO CL “e” Series Printers

INTRODUCTION

The SATO CL Series “e” Thermal Transfer Printers are complete, high-performance on-site labeling systems. All printer parameters are user programmable using the front panel controls and the DIP switches. All popular bar codes and 14 human-readable fonts, including a vector font, are resident in memory providing literally thousands of type styles and sizes.

The Operator’s Manual will help you understand the basic operations of the printer such as setup, installation, configuration, cleaning and maintenance.

The major differences in the CL408e and the CL412e printers is the resolution of the head. The CL408e with its 203 dpi head provides an economical labeling solution for most applications. It can print labels up to four inches wide. If a wider label is needed, the CL608e can print labels up to six inches wide at the same resolution. The CL412e provides a higher print resolution, 305 dpi, to give laser-quality printing. It is useful when higher resolution is needed for detailed graphic images. The six inch wide companion printer to the CL412e is the CL612e.

All of the CL Series “e” printers use the same command codes. The only differences are the allowable values representing the print positions on the label. These values are specified in “dots” and will vary depending upon the resolution of the printer and the amount of memory available for imaging the label. The allowable range for each printer is specified in a table for those command codes.

This commonalty makes it very easy to convert labels from one CL printer to another without having to create an entirely different command stream. There are some caveats that must be observed though to compensate for the different resolution print heads. The effect of the different printer resolutions are best illustrated by taking a label designed for a 203 dpi printer and sending the command stream to the its 305 dpi counterpart. The label printed will be an exact two-thirds scale, including the fonts, bar code dimensions and line lengths/widths. The only exception is the PostNet bar code which has only one legal size and the printer resolution is automatically compensated for by the printer. Conversely, a label designed for a 305 dpi printer and sent to its 203 dpi cousin will be one-third larger. It probably will be “truncated” if the label size is larger than the maximum allowable for the printer.

The following general information is presented in this section:

SECTION 1.

PRINTER OVERVIEW

•

General Printer Specifications

•

Optional Accessories

SATO CL Series “e” Printers PN 9001074 Rev. B Page 1-1

Section 1. Printer Overview

GENERAL PRINTER SPECIFICATIONS

SPECIFICATION CL408e CL412e CL608e CL612e

Method Direct or Thermal Transfer

Speed (User Selectable) 2 to 6 ips

50 to 150 mm/s

Print Module (Dot Size) .0049 in.

.125 mm

Resolution 203 dpi

8 dpmm

Maximum Print Width 4.1 in.

104 mm

Maximum Print Length 49.2 in.

1249 mm

MEDIA

Minimum Width .87 in. (22 mm) 1.96 in. (50 mm)

Minimum Length .24 in. (6 mm) .78 in. (20 mm)

Maximum Width 5.1 in. (131 mm) 7 in. (178 mm)

Type Die Cut Labels, Fan-Fold, Tag Stock or Continuous

Caliper .010 in. (.25 mm)

Roll OD (max) 8.6 in. (218 mm), Face-In Wind

Core ID (min) 1.5 in. (38 mm)

.0033 in. .083 mm

305 dpi

12 dpmm

32.8 in.

833 mm

.0049 in. .125 mm

203 dpi

8 dpmm

6.0 in.

152 mm

49.2 in.

1249 mm

4to8ips

100 to 200 mm/s

.0033 in. .083 mm

305 dpi

12 dpmm

6.5 in.

164mm

32.8 in.

833 mm

Core ID (Recommended) 3 in. (76 mm)

SENSING

Transmissive See-thru Movable

Reflective Eye-Mark Movable Fixed

Continuous Form Sensor not used

RIBBON

Maximum Width 4.4 in. (111 mm) 6.75 in. (172 mm)

Length 1475 ft. (450 m) 1345 ft (410 m)

Thickness 4.5 micron, Face-In Wind

All specifications subject to change without notice.

Page 1-2 PN 9001074 Rev. B SATO CL Series “e” Printers

Section 1. Printer Overview

SPECIFICATION CL408e CL412e CL608e CL612e

CONTROLS AND SIGNALS

(1)

Green

Red

On-Line LED Status = Green

Power LED None Green

Media Out LED Status = Red

Ribbon Out LED Status = Red

Error LED Status = Red

LCD Panel 2 Line x 16 Character

On/Off-Line Switch Front Panel

Label Feed Switch Front Panel

Power On/Off Switch Rear Panel

POTENTIOMETER ADJUSTMENTS

Print Darkness Front Panel

Pitch Front Panel

Offset Front Panel

Display None Front Panel

INTERFACE MODULES

Parallel IEEE1284 Parallel

Serial RS232C (9600 to 57,600 bps)

RS422/485 (9600 to 57,600 bps)

Serial Protocol Hardware Flow Control (Ready/Busy)

Software Flow Control (X-On/X-Off)

Bi-directional Status

Universal Serial Bus USB Version 1.1

Ethernet 10/100BaseT

Data Transmission ASCII Format

PROCESSING

CPU 32 Bit RISC

Flash ROM 2 MB

SDRAM 16 MB

Receive Buffer 2.95 MB

Optional Flash ROM 4 MB

Optional PCMCIA Memory 16 MB Flash or 4 MB SRAM

(1) Single two color (Red, Green) LED.

All specifications subject to change without notice.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 1-3

Section 1. Printer Overview

CHARACTER FONTS

SPECIFICATION CL408e CL608e CL412e CL612e

MATRIX FONTS

U Font (5 dotsWx9dots H)

S Font (8 dotsWx15dots H)

M Font (13 dotsWx20dots H)

XU Font (5 dotsWx9dots H) Helvetica

XS Font (17 dots Wx 17 dots H) Univers Condensed Bold

XM Font (24 dots W x 24 dots H) Univers Condensed Bold

OA Font (15 dotsWx22dots H) OCR-A (22 dotsWx33dots H) OCR A

OB Font 20 dotsWx24dots H) OCR-B (30 dotsWx36dots H) OCR B

AUTO SMOOTHING FONTS

WB WB Font (18 dots W x 30 dots H)

WL WL Font (28 dotWx52dots H)

XB XB Font (48 dotsWx48dots H) Univers Condensed Bold

XL XL Font (48 dotWx48dots H) Sans Serif

VECTOR FONT

Proportional or Fixed Spacing

Font Size 50 x 50 dots to 999 x 999 dots

Helvetica, 10 Font Variations

AGFA®RASTER FONTS

A Font CG Times, 2 to 99 pt

B Font CG Triumvirate, 2 to 99 pt

DOWNLOADABLE FONTS

Bit Mapped TrueType Fonts with Utility Program

CHARACTER CONTROL

Expansion up to 12X in either the X or Y coordinates

Character Pitch control

Line Space control

Journal Print facility

0°, 90°, 180° and 270° Rotation

All specifications subject to change without notice.

Page 1-4 PN 9001074 Rev. B SATO CL Series “e” Printers

Section 1. Printer Overview

BAR CODES

SPECIFICATION CL408e CL608e CL412e CL612e

SYMBOLOGIES

Bookland (UPC/EAN Supplemental)

EAN-8, EAN-13

CODABAR

Code 39 Code 93

Code 128

Interleaved 2 of 5

Industrial 2 of 5

Matrix 2 of 5

MSI

POSTNET

UCC/EAN-128

UPC-A and UPC-E

Data Matrix

Maxicode

PDF417

Micro PDF417

Truncated PDF417

QR Code

Ratios 1:2, 1:3, 2:5 User definable bar widths

Bar Height 4 to 600 dots, User programmable

Rotation 0°, 90°, 180° and 270°

OTHER FEATURES

Sequential Numbering Sequential numbering of both numerics and bar codes

Custom Characters RAM storage for special characters

Graphics Full dot addressable graphics, SATO Hex/Binary, .BMP or .PCX

formats

Form Overlay Form overlay for high-speed editing of complex formats.

All specifications subject to change without notice.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 1-5

Section 1. Printer Overview

PHYSICAL

SPECIFICATION CL408e CL412e CL608e CL612e

DIMENSIONS

Wide 10.7 in. (271 mm) 13.8 in. (352 mm)

Deep 16.9 in. (430 mm) 16.9 in. (429 mm)

High 12.6 in. (321 mm) 11.7 in. (298 mm)

WEIGHT 28.7 lbs (13 Kg) 41.9 lbs (19 Kg)

POWER REQUIREMENTS

Voltage

Power Consumption 50W Idle

130W Operating

ENVIRONMENTAL

Operating Temperature 41° to 104°F (5° to 40°C)

Storage Temperature -0° to 104°F (-20° to 40°C)

Operating Humidity 15-85 % RH, non-condensing

Storage Humidity Max 90% RH, non-condensing

Electrostatic Discharge 8KV

REGULATORY APPROVALS

Safety UL, CSA

RFI/EMI FCC Class A

All specifications subject to change without notice.

110V(±10 %)

220V (±10 %)

50/60 Hz (±1%)

50W Idle

210W Operating

Page 1-6 PN 9001074 Rev. B SATO CL Series “e” Printers

Section 1. Printer Overview

OPTIONAL ACCESSORIES

ACCESSORY CL408 CL412 CL608 CL612

MEMORY EXPANSION One slot for PCMCIA Memory Cards (up to 16 MB Flash or 4 MB

SRAM) and/or 4MB internal Flash ROM. Can be used for Graphic File storage, print buffer expansion, format storage and downloaded TrueType fonts.

CALENDAR An internally mounted Date/Time clock that can be used to date/time

stamp labels at the time of printing.

LABEL CUTTER Internal attachment allowing labels to be cut at specified intervals.

Controlled through programming.

LABEL DISPENSER Internal attachment allowing

labels to be peeled from backing for immediate (on demand) application. Internal backing take-up.

LABEL REWINDER External option rewinds labels onto a roll after they are printed.

PARALLEL INTERFACE IEEE1284 Parallel Interface Module

SERIAL INTERFACE High Speed Serial RS232 Interface Module

UNIVERSAL SERIAL I/F USB Interface Module

ETHERNET INTERFACE 10/100BaseT Interface Module

COAX/TWINAX INTERFACE Coax/Triax Interface Module. Coax I/F emulates an IBM 3287-2

printer with a standard Type A BNC connector. Twinax I/F emulates IBM 5224, 5225, 5226 or 4214 printers with auto-terminate/cable-thru capabilities.

All specifications subject to change without notice.

Internal attachment allowing labels to be peeled from backing for immediate (on demand) application. Backing take-up mounted externally to rear of printer.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 1-7

Section 1. Printer Overview

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Page 1-8 PN 9001074 Rev. B SATO CL Series “e” Printers

INTRODUCTION

This section is provided to assist you in taking the CL Series Printer from the shipping container to the application environment. Where the physical differences between the printer models are significant (such as loading paper and ribbons), separate sections for each of the models are used for clarity.

The following information is provided in this section:

SECTION 2.

INSTALLATION

Unpacking and Parts Identification

•

Setting Up the Printer

•

Loading Labels or Tags

•

• Loading the Ribbon

• Operator Panel

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-1

Section 2. Installation

UNPACKING AND PARTS IDENTIFICATION

Consider the following when unpacking the printer:

The box should stay right-side up.

•

Lift the printer out of the box carefully.

•

Remove the plastic covering from the printer.

•

For the CL4XX printers, remove the Front Access Door from its protective

•

bag and attach it to the printer.

Remove the accessory items from their protective containers.

•

If the printer has been stored in a cold environment, allow it to reach room

•

temperature before powering it on.

Set the printer on a solid, flat surface. Inspect the shipping container and

•

printer for any signs of damage that may have occurred during shipping.

NOTE: The following illustrations are representative only. Your printer may not be packed exactly as shown here, but the unpacking steps are similar.

CL4XX Packaging CL6XX Packaging

Page 2-2 PN 9001074 Rev. B SATO CL Series “e” Printers

Verify that you have the following materials when unpacking:

Printer

•

Power Cord

•

Extra Ribbon Core

•

Section 2. Installation

CL Printer

Operator Manual

SETTING UP THE PRINTER

Consider the following when setting up the printer:

•

Locate a solid flat surface with adequate room to set the printer. Make sure there is enough room at the top and right-hand (facing the printer) side to provide clearance for the label access door to swing open.

•

The location should be near the host computer or terminal. The maximum distance for RS232 cables is 35 feet and six feet for IEEE1284 Parallel cables. Cables can be purchased locally, and their configuration will depend upon the host system being used.

Power Cable

Extra Ribbon Core

•

For information on interfacing the printer to a host system, see

Section 6: Interface Specifications.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-3

Section 2. Installation

LOADING LABELS, TAGS AND RIBBON CL608e and CL612e

LOADING LABELS OR TAGS

1. Open the Side Access Door by

swinging it up and to the left. The hinge system automatically dampens the movement to prevent the door from inadvertently falling and possibly causing injury to the operator.

2. Open the Print Head Assembly by pushing the Head Latch toward the rear of the printer. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged.

Head Latch

3. Push the Label Supply Guide to the outside of the printer to give the maximum label width.

4. Release the Label Roll Support by pulling outward at the top and swing it down and out of the way.

5. If using roll labels (or tags), load the roll onto the Label Supply Spindle so that the printing side of the labels faces upwards as it unwinds from the roll. The labels should be wound face-in. Push the roll all the way to the inside of the printer and push the Label Supply Guide snugly against the outside of the label roll.

6. If using fanfold labels (or tags) set them on a flat surface behind the printer. Pass the labels (printing side up) through the slot and under the Label Supply Spindle.

7. Open the Label Hold-Down by squeezing the green tab and the release tab together. The Label Hold-down is spring loaded and will open automatically when the latch is disengaged. Feed the

Sensor Adjust

Cap Screw

Sensor Adjust

Tab

labels under the Label Guide, under the Label Hold-Down, through the Print Head Assembly and out the front of the printer.

8. Inspect the label routing and verify that the path matches that illustrated in the Label Loading

Page 2-4 PN 9001074 Rev. B SATO CL Series “e” Printers

Label Hold-Down

Section 2. Installation

diagram. Set the Adjustable Label Guide to keep the labels

against the inside of the printer.

9. Close the Label Hold-Down by

pushing downward on the green tab until it latches closed.

NOTE: If the Label Dispenser option has been purchased, see Appendix A, for proper label routing instructions.

10. Adjust the Label Sensor Assembly to the correct position by loosening the Sensor Adjust Cap Screw located on the front side of the Label Hold-Down and moving the Sensor Adjust Tab to the correct position. After it is correctly positioned,

retighten the Sensor Adjust Cap Screw.

11. If the ribbon is already loaded, close the Print Head Assembly by pushing downward on the green tab until it latches closed.

12. If the ribbon is not loaded, see the following description for loading instructions.

Media Knob

Printed Labels

Dispenser Routing

Label Guide

Label Supply

Guide

Label Roll

Support

Label Roll

Label Backing

SATO CL Series “e” Printers PN 9001074 Rev. By Page 2-5

Section 2. Installation

12. Adjust the Media Knob based on the media you have loaded. For media up to

2.3 inches wide, use the “1” position, for media between 2.3 and 4.6 inches wide, use the “2” position. For media wider than 4.6 inches, use the “3” position. If you use media narrower than 7 inches, using the wrong setting can void the print head warranty due to the excessive pressure.

Caution: Using media narrower than the maximum print width may cause excess head wear due to the label edge.

LOADING THE RIBBON

1. Open the Side Access Door by swinging it up and to the left. The hinge system

automatically dampens the movement to prevent the door from inadvertently falling and possibly causing injury to the operator.

2. Open the Print Head Assembly by pushing the Head Latch toward the rear of the printer. The Print Head Assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged.

3. Locate the Extra Ribbon Core supplied with the printer. Place the core on the Ribbon Rewind Spindle, pushing it all the way to the inside of the spindle.

Note that the new empty core of each subsequent roll becomes the next rewind core.

4. Load the ribbon onto the Ribbon Supply Spindle, also pushing it all the way to the inside of the spindle. The dull side of the ribbon should be facing down as it travels through the Print Head Assembly.

5. Feed the leader portion of the ribbon through the Print Head

Assembly and up to the Ribbon Rewind Spindle following the

routing shown in the diagram.

6. Load the ribbon behind and over the top of the Ribbon Rewind

Spindle and tape it to the Extra Ribbon Core. Make sure it

matches the ribbon path shown in the diagram.

7. Manually turn the Rewind Spindle to wrap the ribbon onto the core one to two turns to secure it.

8. If the labels or tags are already loaded, close the Print Head Assembly by pushing downward on the green tab until it latches closed.

NOTE: Run a test print to ensure that the labels and ribbons were loaded correctly. See the “Test Print” section on page 3-22 for instructions on how to run test prints.

Page 2-6 PN 9001074 Rev. B SATO CL Series “e” Printers

Ribbon Roll

Ribbon Rewind

Spindle

Print Head

Assembly

Ribbon Path

Head Latch

Section 2. Installation

Ribbon Supply

Spindle

CAUTION: If your labels are less than the full width of the print head, the outside edge will eventually wear out a small portion of the print head, resulting in an area that will not print. Special care must be taken if you plan to use multiple widths of labels, since the damaged portion of the print head caused from edge wear on a more narrow label may affect the printing on a wider label. We suggest you plan your print formats carefully to avoid using the area of possible damage on the print head when using a wider label. The small area of damage will have no effect on printing with the undamaged part of the print head.

Damage from a label edge is physical damage and is unavoidable. It is not covered by warranty. It is possible to delay such damage by always ensuring that the ribbon used is wider than the label stock. This will help to protect the print head from label edge damage.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-7

Section 2. Installation

LOADING LABELS, TAGS AND RIBBON CL408e and CL412e

LOADING LABELS AND TAGS

1. Open the Top Access Door by swinging it up and to the left. Open the Front Access Door by pushing down on the green Front Cover Latch and swinging the door forward and to the left. This gives access to the print mechanism on three sides

Note: The Top Access Door must be open before the Front Access Door can be opened.

2. Open the Print Head Assembly by rotating the green Head Latch counter clockwise. The head is spring loaded and will automatically raise to the opened position

3. Push the Label Supply Guide to the outside of the printer to give the maximum label width.

Top Access

Door

Front Access

Door

Front Access

Door Latch

4. Clear access is provided to the label path by pulling the top of the Outside Label Guide down.

5. If using roll labels (or tags), load the roll onto the Label Supply Spindle so that the printing side of the labels faces upwards as it unwinds from the roll. Push the roll all the way to the inside of the printer, raise the Label Supply Guide and adjust its position until it fits snugly against the outside of the label roll.

Label Supply

Spindle

Head Latch

Outside Label

Guide

Label

Feed Slot

Outside Label Guide

Page 2-8 PN 9001074 Rev. B SATO CL Series “e” Printers

6. If using fanfold labels (or tags) set them on a flat surface behind the printer and remove the cover from the Feed Slot on the rear panel. Pass the labels (printing side up) through the slot and over the Label Supply Spindle.

7. Route the labels under the Label

Hold-Down, through the Label Sensor Assembly, under the

Print Head and out the front of the print mechanism. Push the labels all the way to the inside of the printer until they touch the Inside Label Guide.

Note: Make sure the labels are routed through the Label Sensor Assembly. If they are not, the printer will react as if there are no labels loaded and will refuse to print.

Sensor

Assembly

Sensor

Adjust

Knob

Section 2. Installation

Inside Label

Label Hold

Down

8. Adjust the Label Sensor Assembly loosening the green Sensor Adjust knob located on the bottom side of the Label Transport Assembly and moving the assembly to the correct position. After it is

Sensor

Assembly

correctly positioned, retighten the green Sensor Adjust knob.

9. Raise the Outside Label Guide to the closed position and push the guide inward until it barely contacts the outside edge of the labels.

Head Latch

10. If Ribbon is already loaded in the printer, close the Print Head and latch it in the down position.

11. Inspect the label routing and verify that the path matches that illustrated in the Label Loading diagram on the inside of the Top Access Door.

12. Carefully feed several labels through the opening in the Front Access Door and close it. After the Front Access Door is closed, the Top Access Door may be closed. These covers have interlock switches and the printer will not operate if either is open.

NOTE: If the Label Dispense Option has been purchased, see Appendix A, Optional Accessories for instructions on how to route the label backing. For information on how to enable this option, see Section 3: Printer Configuration.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-9

Section 2. Installation

LOADING THE RIBBON

1. Open the Top and Front Access Doors.

2. Open the Print Head Assembly by rotating the green the Head Latch counter clockwise. The print head is spring loaded and will raise to the open position as soon as the latch is released.

3. Locate the Extra Ribbon Core supplied with the printer. Place the core on the Ribbon Rewind Spindle, pushing it all the way to the inside of the spindle. Note that the new empty core

of each subsequent roll becomes the next rewind core.

Ribbon Supply

Roll

Empty Core

Head Latch

4. Load the ribbon onto the Ribbon Supply Spindle, pushing it all the

way to the inside of the spindle. The dull side of the ribbon should be facing down as it travels through the Print Head Assembly.

5. Feed the leader portion of the ribbon through the Print Head Assembly and up to the Ribbon Rewind Spindle following the routing shown in the diagram.

6. Load the ribbon behind and over the top of the Ribbon Rewind Spindle and tape it to the Extra Ribbon Core. Make sure it matches the ribbon path shown in the diagram.

7. Manually turn the Ribbon Rewind Spindle to wrap the ribbon onto the core one to two turns to secure it.

Tape

8. If the labels or tags are already loaded, close the Print Head Assembly by rotating the green Head Latch clockwise until it latches closed and close the Front and Top Access

Doors.

NOTE: Run a test print to ensure that the labels and ribbons were loaded correctly. See the “Test Print” section on page 3-22 for instructions on how to run test prints.

Page 2-10 PN 9001074 Rev. B SATO CL Series “e” Printers

Section 2. Installation

Ribbon Roll

Ribbon Rewind

Spindle

Print Head

Assembly

Head Latch

Ribbon Supply

Spindle

Ribbon Path

Label Supply

Spindle

Label Path

LABEL SENSOR ADJUSTMENTS CL608e and CL612e

The Gap (transmissive) sensor on the CL608e and CL612e can be adjusted over a limited range. It is located in the Label Hold-Down Assembly and can be adjusted by loosening the Sensor Adjust Cap Screw on the front of the Label Hold-Down and sliding the Sensor Adjust Tab to the desired position. The Gap sensor can be adjusted from a minimum of 1.0 in. (25mm) to a maximum of 3.5 in. (90mm). The Eye Mark sensor is fixed at 0.33 in. (9mm).

LABEL SENSOR ADJUSTMENTS CL408e and CL412e

Both the Eye-Mark (refelective)and Gap (transmissive) sensors on the CL408e and CL412e can be adjusted over a limited range. They are both located in the Label Sensor Unit. The assembly can be adjusted by loosening the green Sensor Adjust knob located underneath the Label Transport Assembly and sliding the Label Sensor Unit to the desired position. The Gap sensor can be adjusted from a

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-11

Section 2. Installation

minimum of 0.67 in. (17mm) to a maximum of 2.5 in. (64 mm), and the Eye-Mark from a minimum of 0.25 in. (6mm) to a maximum of 2.1 in. (53mm).

OPERATOR PANEL CL608e and CL612e

LCD

DISPLAY

PANEL

LINE LABEL RIBBON ERRORPOWER

LINE FEED

DISPLAY

PITCH

Reserved

DSW2 DSW3

OFFSET

The CL608e/CL612e Operator Panel consists of five LED indicators, two momentary contact switches, three DIP switches, four adjustment potentiometers and one LCD Display. All of these are accessible from the front of the printer. They are used to set the printer operating parameters and to indicate the status of the printer to the operator. After you power on the printer, familiarize yourself with the keys and indicators as it will help you understand the configuration process.

PRINT: Potentiometer to adjust print darkness (fine tuning).

OFFSET: Potentiometer to adjust amount of back/forward feed

for dispenser/cutter/tear-off bar position (+/-3.75 mm)

PITCH: Potentiometer to adjust home position of the label

(+/- 3.75 mm). Affects stop position of label feed, print position and dispense position.

DISPLAY: Potentiometer to adjust the contrast of the LCD.

POWER: LED, illuminated when the power is on.

Page 2-12 PN 9001074 Rev. B SATO CL Series “e” Printers

Section 2. Installation

LABEL: LED, illuminated when label supply is out.

RIBBON: LED, illuminated when ribbon motion sensor does not

detect any ribbon motion.

ERROR: LED, illuminated when there is a system fault such as

an open print head.

ONLINE: LED, illuminated when printer is ready to receive data.

It is turned on and off by toggling the LINE key. This indicator will blink while the printer is receiving data.

LINE: Momentary switch. Pressing this key toggles the printer

between the on-line and off-line mode. When the printer is on-line, it is ready to receive data from the host. This key acts as a pause during a print job by taking the printer off-line. It can also be used as a Pause function key to stop label during the printing process.

FEED: Momentary switch. Pressing this key feeds one blank

label through the printer when it is off-line. When the printer is on-line, another copy of the last label will be printed (can be disabled via the LCD panel).

DSW2-3: Located behind the Front Access Door. DIP switch

array to set operational parameters of the printer. DSW1 is used to set the RS232 parameters and is located on the RS232 interface board.

LCD: 2 Line x 16 Character LCD display. Used for setting

operational parameters of the printer.

SATO CL Series “e” Printers PN 9001074 Rev. B Page 2-13

Section 2. Installation

OPERATOR PANEL CL408e and CL412e

LCD

DISPLAY

PANEL

TWO-COLOR STATUS LED

LINE FEED

OPTION

CONNECTOR

xxx

PITCHOFFSEPRINT

DSW2 DSW3

LABEL TAKEN

THRESHOLD

ADJUST

LABEL

TAKEN LED

Note: DSW1 (RS232 Parameter Select) is located on the RS232 Interface Board.

The CL408e/CL412e Operator Panel consists of one two-color (red and green) LED indicator, two momentary contact switches, two DIP switches (a third is located on the RS232 interface card), four adjustment potentiometers and one LCD Display. All of these are accessible from the front of the printer, however some are not accessible unless the front cover is open. They are used to set the printer operating parameters and to indicate the status of the printer to the operator. After you power on the printer, familiarize yourself with the keys and indicators as it will help you understand the configuration process.

PRINT: Located behind the Front Access Door. Potentiometer

to adjust print darkness (fine tuning).

OFFSET: Located behind the Front Access Door. Potentiometer

to adjust amount of back/forward feed for dispenser/cutter/tear-off bar position (+/- 3.75 mm)

PITCH: Located behind the Front Access Door. Potentiometer

to adjust home position of the label (+/- 3.75 mm). Affects stop position of label feed, print position and dispense position.

Page 2-14 PN 9001074 Rev. B SATO CL Series “e” Printers

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