SATO CL408-412e User Manual

CL408-412e

PRINTER

SUPPLEMENTAL

OPERATOR MANUAL

PN: 9001159A

SATO America, Inc.

10350A Nations Ford Road

Charlotte, NC 28273

Main Phone: [phone]

Technical Support Hotline: [phone]

Technical Support Fax: [phone]

E-Mail: [e-mail]

[e-mail]

www.satoamerica.com

WARNING

THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUIREMENTS IN PART 15
OF FCC RULES FOR A CLASS B COMPUTING DEVICE. OPERATION OF THIS EQUIPMENT IN A
RESIDENTIAL AREA MAY CAUSE UNACCEPTABLE INTERFERENCE TO RADIO AND TV RECEPTION.

PN: 9001159A

TABLE OF CONTENTS

INTRODUCTION

About This Manual 1-2
General Description 1-3
Control Features 1-4

TECHNICAL DATA

Physical Characteristics 2-2
Power 2-2
Enviromental 2-2
Processing 2-2
Interface Modules 2-2
Interface Modules 2-2
Print 2-2
Sensing 2-3
Media 2-3
Ribbon 2-3
Command 2-3
Character Font Capabilities 2-4
Barcode Capabilities 2-5

INSTALLATION

Unpacking & Parts Identification 3-2
Printer Installation 3-3

Site Location 3-3
Cable Connection 3-3
Media Selection 3-4
Media & Ribbon Loading 3-4

Operational Mode Selection 3-6

Tear-Off Mode 3-6
Continuous Mode 3-6

Interface Selection 3-8

RS232C High-Speed Serial Interface 3-8
IEEE1284 Parallel Interface 3-11
Universal Serial BUS (USB) Adapter 3-12
Local Area Network (LAN) Ethernet 3-12

802.11G Wireless 3-13
EXT Accessory Port 3-15
All Interfaces 3-18

Accessories Installation 3-20

Interface Installation 3-20

CL408-412e Supplemental Manual PN: 9001159A

PRINTER CONFIGURATION

Printer Configuration 4-2
Dipswitch Settings 4-3
Configuration Modes 4-6

Normal Mode 4-6
Advanced Mode 4-7
User Download Mode 4-8
Service Mode 4-9
Card Mode 4-10
Protocol Initialization Mode 4-11
Counters Mode 4-12
Test Print Mode 4-13
Boot Download Mode 4-14
Flash Memory Download Mode 4-15
Default Settings Mode 4-16
Hex Dump Mode 4-17
Maintenance Mode 4-18

Menu Definition Tables 4-19

TROUBLESHOOTING

Error Signal Troubleshooting 5-2
Troubleshooting Table 5-3
Interface Troubleshooting 5-5

Parallel Interface 5-5
RS232 Serial Interface 5-5
Universal Serial Bus (USB) Interface 5-5
LAN Ethernet Interface 5-6

802.11G Wireless Interface 5-6
Centronics Interface 5-6

Test Print Troubleshooting 5-7

Hex Dump Mode 5-7
Test Label Printing 5-8
Sample Test Label 5-9

CL408-412e Supplemental Manual PN: 9001159A

MAINTENANCE

Cleaning Procedures 6-2
Replacement Procedures 6-3

Print Head 6-3
Interface Board 6-5
Fuse 6-6

Adjustment Procedures 6-7

Print Head Balance 6-7
Print Head Alignment 6-8
Ribbon Guide 6-9
Label Sensor Positioning 6-10
Ribbon Spindle Tensioning 6-11
Operational Adjustments 6-12

Pitch 6-12

Offset 6-12

Darkness 6-12

APPENDIX

Print Setup Dimensions 7-2
Label Reference Position 7-3
Glossary 7-4

CL408-412e Supplemental Manual PN: 9001159A

INTRODUCTION

• About This Manual

• General Description

• Control Features

CL408-412e Supplemental Manual

1-1 PN: 9001159A

Unit 1: Introduction

ABOUT THIS MANUAL

This manual is laid out consistent with the product discussed and provides all of the information required for printer
installation and operation by the purchaser.

This manual also incorporates the use of special information boxes. Examples of these boxes and the type of
information provided in each, are below.

WARNING: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN
PERSONAL INJURY.

CAUTION: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN

EQUIPMENT DAMAGE.

ATTENTION: Provides information that is deemed of special importance but will not
result in personal injury or product damage if unheeded.

NOTE: Provides helpful hints to assist in performing the tasks at hand.

LCD DISPLAY: Provides the specific display that should be visible on the LCD at that
point.

A comprehensive Table Of Contents provided at the front of this manual facilitates rapid movement within. The
contents identify the different Units, Chapters, and some Sections. Each references the page number of their
commencement.

The pages of this manual have embedded headers and footers to assist the user in identifying his or her exact
position within the manual. The header provides the unit number followed by its name. The footer identifies the
product on the left, the page number in the center, and the manual’s part number to the right side of the page.

Page enumeration is two-part with each separated by a hyphen. The first character set references the Unit and the
second identifies the page number within that unit. Page numbers begin with the numeral one (1) at the beginning
of a new unit and ascend sequentially.

CL408-412e Supplemental Manual

1-2 PN: 9001159A

Unit 1: Introduction

GENERAL DESCRIPTION

The CL4e series printer brings the latest in technology to the world of thermal label printing by offering high-speed
data transmission, unparalleled processing speed and large amounts of integrated memory to quickly and easily
manage any label priinting requirement.

These printers set new benchmarks in label throughput.The new generation RSIC processor provides high
performance in label production even when printing directly from standard Windows.

Ribbon Rewind Spindle Ribbon Supply Sprindle

Operator Panel

Print Head

Platen RollerPrint Assembly

Media Guide

Figure 1-1a, Primary Components

Media Holder

External Media Slot

Print Head Latch

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Unit 1: Introduction

CONTROL FEATURES

This chapter identifies the interactive control features of the printer. These functions are defined generally here.
More specific explanations will be found throughout this manual on how to use them.

OPERATOR PANEL FEATURES

LED DEFINITION

STATUS • Illuminates green when online and terminates when offline.

• Blinks green when receiving data or the buffer is near full.

• Illuminates or blinks red when detecting a printer error.

KEYS DEFINITION

POWER Removes power supply at its entry to the printer.

LINE Moves the printer from an online to offline state and vise-versa, scrolls menu options, and

performs other special functions as identified in flow charts throughout this manual where
applicable.

FEED Advances the label media when pressed, selects menu options, and performs other special

functions as identified in flow charts throughout this manual where applicable.

POTENTIOMETERS DEFINITION

PRINT Adjusts the print density resulting in a lighter or darker print image.

OFFSET Adjusts forward or backfeed offset distance for peel, cut, or tear-off operations.

PITCH Adjusts the print stop position (top of form).

DIPSWITCHES DEFINITION

DSW 2, Switch 1 Determines direct thermal or thermal transfer printing.

DSW 2, Switch 2 Determines Eye-Mark or Gap Sensor function.

DSW 2, Switch 3 Enables/Disables the headcheck feature.

DSW 2, Switch 4 Enables/Disables the Hex Dump feature.

DSW 2, Switch 5 Determines Multi-Buffer Interface Receive Mode (periodic repsonse) or Single-Item Interface

Receive Mode (ENQ response)

DSW 2, Switch 6 Enables/Disables the Download Mode feature

DSW 2, Switch 7 Enables/Disables non-standard Control Code feature

DSW 2, Switch 8 Enables/Disables the emulating for earlier series printers.

DSW 3, Switches 1 - 2 Determines the printing mode: Continuous, Tear-Off, Cutter, or Dispenser.

DSW 3, Switch 3 Enables/Disables the Pitch Sensor.

DSW 3, Switch 4 Enables/Disables the backfeed function.

DSW 3, Switch 5 Enables/Disables an external device to initiate a label print for sychonization with an applicator.

DSW 3, Switches 6 - 7 Determines the polary and signal type (level or pulse) of the external print synchronizing signal

to be selected.

DSW 3, Switch 8 Enables/Disables an alternate device to reprint the last label of the print job.

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1-4 PN: 9001159A

LCD Display

Unit 1: Introduction

STATU S

LINE

Function Keys

PRINT

OFFSET

Dipswitch Complex

Options Connector Cover-Open Sensor

FEED

PITC H

DSW3DSW2

Label Taken Potentiometer

Status Indicator LED

Potentiometers

Label Taken LED

Figure 1-2, Operator Panel

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TECHNICAL DATA

• Physical Characteristics

•Power

• Enviromental

• Processing

• Interface Modules

•Print

• Sensing

•Media

•Ribbon

• Command

• Regulatory Approvals

• Character Font Capabilities

CL408-412e Supplemental Manual

• Barcode Capabilities

2-1 PN: 9001159A

Unit 2: Technical Data

PHYSICAL CHARACTERISTICS

Width 10.67 Inches (271 mm)

Height 12.64 Inches (321 mm)

Depth 16.92 Inches (430 mm)

Weight 28.66 Pounds (13 Kg)

POWER

Input Voltage 100-120/200-240 Volts AC +/- 10%, 50/60 Hertz +/-5% (selectable via jumper position)

Power Consumption 50 Watts Idle, 130 Watts Operating

ENVIRONMENTAL

Operating Temperature

Storage Temperature

Storage Humidity 30 to 90% RH Non-Condensing

Operating Humidity 30 to 80% RH Non-Condensing

4 to 104°F (5° to 40°C)

23 to 140°F (-5° to 60°C)

PROCESSING

CPU 32 Bit RISC

FLash ROM 4 Megabytes

Receive Buffer 2.95 Megabytes maximum, 2 Megabytes near full

INTERFACE MODULES

Enhanced Parallel Port IEEE1284

Serial Port RS232C (9600 to 57,600 bps)

Universal Serial Bus USB Adapter (12 Mbps)

LAN 10BASE-T/100BASE-TX Automatic Switching

Ethernet (Wireless LAN) 802.11G Wireless Wi-Fi

PRINT

Method Direct Thermal / Thermal Transfer

Maximum Speed (selectable) 2, 3, 4, 5, 6 Inches Per Second (50.8-152.4 mm)

Print Module (dot size) .0049 Inches (.125 mm)

Resolution

Maximum Print Width 4.09 Inches (104 mm)

Maximum Print Length 7.01 Inches (178 mm)

Pitch at EX Command

CL408e: 203 Dots Per Inch (8 dpmm)

CL412e: 305 Dots Per Inch (12 dpmm)

CL408e: 49.17 Inches (1249 mm)

CL412e: 32.80 Inches (833 mm)

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Unit 2: Technical Data

SENSING

Gap Adjustable

Reflective Eye-Mark Adjustable

Ribbon Near End Enable/Disable

Media Out Constant

Ribbon Out Constant

Cover Open Constant

MEDIA

Width

Length (Continous)

Length (Tear-Off)

Type

Thickness 0.003 to 0.010 Inches (0.08-0.26 mm)

Roll Diameter Maximum: 8.6 Inches (218.44 mm)

Core Diameter 3.0 Inches (76.2 mm)

Wind Direction Face Inward

Fan-Fold Height Maximum: 3.94 Inches (100 mm)

Media Width with Backing Paper: 0.984 to 5.16 Inches (25-131 mm)

Media Length with Backing Paper: 0.354 to 7.13 Inches (9-181 mm)

Media Length with Backing Paper: 0.787 to 7.13 Inches (20-181 mm)

Media Width: 0.866 to 5.04 Inches (22-128 mm)

Media Length: 0.237 to 7.01 Inches (6-178 mm)

Media Length: 0.669 to 7.01 Inches (17-178 mm)

Roll or Fan-Fold

Eye-Mark or Gap

Direct Thermal or Thermal Transfer

RIBBON

Width Maximum: 4.37 Inches (111 mm)

Length 1476 Feet (450 m)

Wound Face In

Core Diameter 1 Inch (25.6 mm)

Material Polyester film

Thickness (5.8 +/- 0.8 to 8.3 +/- 0.6 ym)

COMMAND

Standard

Non-Standard N/A

SATO Barcode Printer Language (SBPL)

Intelligent Command

REGULATORY

Safety FCC (Class B), EN 55022 (Class B)

CL408-412e Supplemental Manual

2-3 PN: 9001159A

Unit 2: Technical Data

CHARACTER FONT CAPABILITIES

MATRIX FONTS

XU 5 dots W x 9 dots H (Helvetica)

XS 17 dots W x 17 dots H (Univers Condensed Bold)

XM 24 dots W x 24 dots H (Univers Condensed Bold)

OA Font (OCR-A)

OB Font (OCR-B)

AUTO SMOOTHING FONTS

XB 48 dots W x 48 dots H (Univers Condensed Bold)

XL 48 dots W x 48 dots H (Sans Serif)

VECTOR FONT

LM408e: 15 dots W x 22 dots H
LM412e: 22 dots W x 33 dots H

LM408e: 20 dots W x 24 dots H
LM412e: 30 dots W x 36 dots H

Proportional or Fixed Spacing

Font Size 50 x 50 dots to 999 x 999 dots

Helvetica, 10 Font Variations

AGFA RASTER FONTS

A Font CG Times, 8 to 72 pt.

B Font CG Triumvirate, 8 to 72 pt.

DOWNLOADABLE FONTS

N/A

CHARACTER CONTROL

Expansion up to 12 x in either the X or Y coordinates.

Character Pitch Control

Line Space Control

Journal Print Facility

0, 90, 180, and 270 Degree Rotation

CL408-412e Supplemental Manual

2-4 PN: 9001159A

Unit 2: Technical Data

BARCODE CAPABILTIES

UPC A/E
JAN 8/13

EAN 8/13

Code 39
Code 93

Code 128

Interleaved 2 of 5

Linear Bar Codes

Two Dimemsional

Ratios 1:2, 1:3, 2:5, User definable bar widths

Bar Height 4 to 999 dots, User progammable

Rotation 0, 90, 180, and 270 Degrees

Sequential Numbering Sequential numbering of both numerics and bar codes

Expansion Ratio of Character Height: 1-12 times, Width: 1-12 times

Graphics Full dot addressable graphics, SATO Hex/Binary, BMP or PCX formats

Form Overlay Form overlay for high-speed editing of complex formats

Industrial 2 of 5

Matrix 2 of 5

Bookland

NW-7

MSI

POSTNET

UCC/EAN 128

NW-7 (Codabar)

QR Code

Data Matrix

Maxi Code

PDF417

Synthetic Symbol

CL408-412e Supplemental Manual

2-5 PN: 9001159A

INSTALLATION

• Unpacking & Parts Identification

• Printer Installation

• Operational Mode Selection

• Interface Selection

• Accessories Installation

CL408-412e Supplemental Manual

3-1 PN: 9001159A

Unit 3: Installation

UNPACKING & PARTS IDENTIFICATION

Unpack the printer as directed in the following procedure.

1 Place the shipping container (box) upright on a soid, flat surface.

2 Open the box, remove any loose items and the first layer of packing material.

3 Carefully lift the printer and accessories from the box and place them on a solid flat surface.

4 Remove the plastic covers from the packed items and visually inspect for physical damage.

5 Ensure all components are present as dictated on the Packing List.

6 Report damaged property.

Compact Disc

Power Cord

Packing Cushions

Printer

Protective Sheet

Corrugated Box

CL408-412e Supplemental Manual

Figure 3-1, Unpacking & Parts Identification

3-2 PN: 9001159A

Unit 3: Installation

PRINTER INSTALLATION

This chapter provides guidance on how to station, connect, and load the printer once unpacked.
Following printer setup, procede to the next chapter for information on interface selection.

SITE LOCATION

• Stationed on a solid flat surface.

• Stationed away from hazardous materials.

• Stationed within operational distance of the host based on interface specifications.

CABLE CONNECTION

The procedure below provides instruction on typical cable connection. The same procedure will apply to
others that are not mentioned, but their connectors are also performed from the printer’s rear.

Host Computer

Interface Cable

Power Cord

Interface Board

Power Receptacle

Figure 3-2, Cable Connection

Print er

CL408-412e Supplemental Manual

3-3 PN: 9001159A

Unit 3: Installation

MEDIA SELECTION

The size and type of the labels or tags to be printed should have been taken into consideration before
printer purchase. Ideally, the media width will be equal to, or just narrower than, the print head. Using
media that does not cover the print head will allow the platen roller to tread on it and wear it out. The
media edge will also wear a groove in the platen roller affecting print quality.

MEDIA & RIBBON LOADING

There are two general media types that may be loaded and used; rolled and fan-folded. Each of those
types may again be defined by whether their print application is direct thermal or thermal transfer. Those
factors determine how the media is loaded and if ribbon stock is loaded at all.

Thermal transfer media requires the use of ribbon stock for print application. In such a scenario, it is the
ribbon stock (carbon paper) that contains the ink that will be transfered to the media.

Direct thermal media has the ink embedded within and is brought to the surface through heat penetration
by print head contact.

Rolled media of standard diameter is loaded within the printer and suspended by the media holder.
Larger, non-standard rolled media would be suspended outside the printer at its rear and fed inward.
Fan-folded media would also be fed inward from the rear but is stacked as opposed to suspended.

Refer to Figures 3-3a and 3-3b for proper media routing relative to the type to be used. If that to be used
is direct thermal, ignore the ribbon stock in the figures and do not load that.

M

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M

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CL408-412e Supplemental Manual

Figure 3-3a, Rolled Media Loading

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Unit 3: Installation

M

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M

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M

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Figure 3-3b, Fan-fold Media Loading

CL408-412e Supplemental Manual

Figure 3-3c, Ribbon Loading

3-5 PN: 9001159A

Unit 3: Installation

OPERATIONAL MODE SELECTION

There are two modes of printer operation; Dispense and Continuous. The difference between the two is the way
that the label and paper backing is ejected. Before printer configuration, one must determine which mode will be
used. This chapter identifies the funtional defferences between the two.

TEAR-OFF MODE

With this method of operation, after printing, the printer feeds the first (outermost) label so that it is fully extended
out of the printer’s front for dispensing. Printing of the next label will not begin until the prior printed label has been
removed. This mode of operation is specifically suited for emmediate application at the time of print.

Upon removal of the prior printed label, the printer repositions the media so that the next label in line may be
printed, then prints. The before-mentioned cycle, repeats for each consecutive label.

Printer configuration for the backfeed function may be found in the Advanced Mode of the Configuration unit in this
manual. Refer to the Table of Contents for the page number.

CONTINUOUS MODE

With this mode of operation, the media remains in position for printing at all times. To do so, means that the
previous printed label is only available for removal when one to four addidtional labels have been printed (quantity
is depended on label size). This mode of operation is specifically suited for printing bulk quantities to be applied
later.

Printer configuration for the Continuous mode of operation may be found in the Advanced Mode of the
Configuration unit in this manual. Refer to the Table of Contents for the page number.

ATTENTION: Refer to the Printer Configuration unit of this manual to program the
printer’s internal memory to suit individual needs using the integrated menu options.
Refer to the Programming Reference document to remotely program the printer’s
features and functions through a host system.

CL408-412e Supplemental Manual

3-6 PN: 9001159A

Unit 3: Installation

CONTINUOUS MODE

Base Print Position

TEAR-OFF MODE

Base Print & Tear-

Off Position

REFLECTIVE SENSORTRANSMISSION SENSOR

REFLECTIVE SENSORTRANSMISSION SENSOR

TRANSMISSION SENSOR

CUTTER MODE

Base Print Position

Base Pr int Position

Base Print & Cut

Position

DISPENSE MODE

Base Print Position

Base Dispense Positio n

Base Print &

Dispense Position

LINERLESS MODE

REFLECTIVE SENSORTRANSMISSION SENSOR

REFLECTIVE SENSOR

REFLECTIVE SENSOR

LABEL PRINT DI RECTION

CL408-412e Supplemental Manual

Base Print Position

Base Cut Position

Figure 3-4, Label Reference Position

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Unit 3: Installation

INTERFACE SELECTION

This unit presents the printer interface types and their specifications. These specifications include detailed
information to assist in the selection of the most appropriate method for the printer to interface with the host. The
five acceptable interface methods are:

• RS232C High-Speed Serial

• IEEE1284 Parallel

• Universal Serial Bus (USB)

• Local Area network (LAN) Ethernet

• 802.11b Wireless

Following the selection of the desired interface, proceed to the next unit for instructions on how to Configure the
printer for that interface type.

WARNING: NEVER CONNECT OR DISCONNECT INTERFACE CABLES (OR USE
A SWITCH BOX) WITH POWER APPLIED TO EITHER THE HOST OR THE
PRINTER. THIS MAY CAUSE DAMAGE TO THE INTERFACE CIRCUITRY IN THE
PRINTER/HOST AND IS NOT COVERED BY WARRANTY.

NOTE: Some hosts monitor the Request-To-Send (RTS) signal (pin 4 of 25) to
determine if the printer is ready to receive data. Since the printer does not generate
this signal, the RTS line must be held true (high) in order to allow communication. This
can be performed by connecting the RTS pin to the Clear-To-Send (CTS) signal (pin 5
of 25).

NOTE: If assistance is required on the physical installation of the interface, refer to the
Accessories Installation unit for guidance.

RS232C HIGH-SPEED SERIAL INTERFACE

This High Speed Serial Interface is a Plug-In Interface Module that can be installed in the printer by the user.

INTERFACE SPECIFICATIONS

Asynchronous ASCII Half-duplex communication

Bi-Directional Communication

Data Transmission Rate 9600, 19200, 38400, 57600 bps

Transmission Form Start, b1, b2, b3, b4, b5, b6, b7, b8, Stop (b8 will be omitted if using 7 bit oriented)

Data Length 7 or 8 bit (selectable)

Stop Bit 1 or 2 bit (selectable)

Parity Bit ODD, EVEN, NONE (selectable)

Codes Used ASC II Character Codes: 7 bits, Graphics: 8 bits

Control Codes STX (02H), ETX (03H), ACK (06H), NAK (15H)

Connector (Printer Side) DB-25S Male (equivalent)

Cable Connector DB-25P Female (equivalent)

Cable Length 5 meters (50ft) or less.

Signal Levels High = +5V to +12V, Low = -5V to -12V

Protocol Ready/Busy, X-On/X-Off, Protocol for Driver, Status4 (Bi-Com)

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Unit 3: Installation

DIPSWITCH SETTINGS

SWITCH COMPONENT SETTINGS

1 Data Bit

2 & 3 Parity

4 Stop Bit

5 & 6 Baud Rate

7 & 8 Protocol

ON 7 Bits

OFF 8 Bits

2 3

ON ON Reserved

ON OFF ODD

OFF ON EVEN

OFF OFF NONE

ON 2 Bits

OFF 1 Bit

5 6

ON ON 57600 bps

ON OFF 38400 bps

OFF ON 19200 bps

OFF OFF 9600 bps

7 8

ON ON Reserved: Status2 & 3 (when compatible mode is OFF)

ON OFF Protocol for Driver, Status5

OFF ON X-ON/X-OFF

OFF OFF Ready/Busy

READY/BUSY INTERFACE SIGNALS

PIN DIRECTION SIGNAL DEFINITION

1 Reference FG (Frame Ground)

2 To Host TD (Transmit Data) - Data from the printer to the host computer. Sends X-On/X-Off characters

or status data (bi-directional protocols).

3 To Printer RD (Receive Data) - Data to the printer from the host computer.

4 To Host RTS (Request to Send) - Used with Ready/Busy flow control to indicate an error condition.

RTS is high and remains high unless the print head is open (in this case, RTS would return to
the high state after the print head is closed and the printer is placed back on-line) or an error
condition occurs during printing (e.g., ribbon out, label out).

5 To Printer CTS (Clear to Send) - When this line is high, the printer assumes that data is ready to be

transmitted. The printer will not receive data when this line is low. If this line is not being used,
it should be tied high (to pin 4).

6 To Printer DSR (Data Set Ready) - When this line is high, the printer will be ready to receive data. This

line must be high before data is transmitted. If this line is not being used, it should be tied high
(to pin 20).

7 Reference SG (Signal Ground)

20 To Host DTR (Data Terminally Ready) - This signal applies to Ready/Busy flow control. The printer is

ready to receive data when this pin is high. It goes low when the printer is off-line, either
manually or due to an error condition, and while printing in the single job buffer mode. It will
also go low when the data in the buffer reaches the buffer near full level.

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Unit 3: Installation

READY/BUSY CABLE REQUIREMENTS

DB9 DB25 HOST DIRECTION DB25 PRINTER

1 1 FG (Frame Ground) Bi-Directional 1 FG (Frame Ground)

2 3 RD (Receive Data) To Host 2 TD (Transmit Data)

3 2 TD (Transmit Data) To Printer 3 RD (Receive Data)

8 5 CTS (Clear To Send) To Printer DB9-6 4 RTS (Request To Send)

4 20 DTR (Data Terminal Ready) To Printer DB9-4 5 DSR (Data Set Ready)

6 6 DSR* (Data Set Ready) To Host 6 DTR (Data Terminal Ready)

5 7 SG (Signal Ground) Bi-Directional 7 SG (Signal Ground)

* This connection at the host side of the interface would depend upon the pin that is being used as the Ready/Busy signal by
the driving software. Typically, on a PC, it would be either CTS (pin5) or DSR (pin 6) on a DB-25 connector.

Figure 3-5, Serial Connector Pin Assignments

X-ON/X-OFF CABLE REQUIREMENTS

Communicates with the host to determine if the printer is ready to receive data by sending “XON” (HEX 11H) or “XOFF” (HEX
13H) code to the TD line. The single and multiple item buffers are switchable in the Interface Mode of the printer.

DB9 DB25 HOST DIRECTION DB25 PRINTER

1 1 FG (Frame Ground) Bi-Directional 1 FG (Frame Ground)

2 3 RD (Receive Data) To Host 2 TD (Transmit Data)

3 2 TD (Transmit Data) To Printer 3 RD (Receive Data)

5 7 SG (Signal Ground) Bi-Directional 7 SG (Signal Ground)

NOTE: Depending on the host used, it may be required to loop CS and RS
(maintaining at high-level) on the host side. For more information, refer to the host
computer documentation.

NOTE: Refer to the Charts & Diagrams unit of this manual to view timing charts for
Ready/Busy and X-ON/X-OFF.

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Unit 3: Installation

IEEE1284 PARALLEL INTERFACE

The parallel interface is a plug-in module that can be installed by the user and conforms to IEEE1284
specifications. It automatically detects the IEEE1284 signals and operates in the high speed mode. If the
IEEE1284 signals are not detected, it will operate in the slower standard Centronics mode. For this reason, an
interface cable and host interface conforming to the IEEE1284 specification must be present to fully utilize the
speed capabilities. This interface also operates bi-directionally and can report the status of the printer back to the
host.

SPECIFICATIONS

Printer Connector AMP 57-40360 DDK (or equivalent)

Cable Connector AMP 57-30360 DDK (or equivalent)

Cable 1.5 meter or less

Signal Level High = +2.4V to +5.0V, Low = 0V to -0.4V

Data Stream <ESC>A . . Job#1 . . <ESC>Z<ESC>A . . Job#n . . <ESC>Z

Figure 3-6, Parallel Connector Pin Assignments

PIN ASSIGNMENTS

PIN SIGNAL DIRECTION PIN SIGNAL DIRECTION

1 Strobe To Printer 19 Strobe Return Reference

2 Data 1 To Printer 20 Data 1 Return Reference

3 Data 2 To Printer 21 Data 2 Return Reference

4 Data 3 To Printer 22 Data 3 Return Reference

5 Data 4 To Printer 23 Data 4 Return Reference

6 Data 5 To Printer 24 Data 5 Return Reference

7 Data 6 To Printer 25 Data 6 Return Reference

8 Data 7 To Printer 26 Data 7 Return Reference

9 Data 8 To Printer 27 Data 8 Return Reference

10 ACK To Host 28 ACK Return Reference

11 Busy To Host 29 Busy Return Reference

12 Ptr Error To Host 30 PE Return Reference

13 Select To Host 31 INIT From Host

14 AutoFD1 To Ho s t 32 Fault To Host

15 Not Used 33 Not Used

16 Logic Gnd 34 Not Used

17 FG Frame Gnd 35 Not Used

18 +5V (z=24k ohm) To Host 36 SelectIn1 From Host

1 Signals required for ieee 1284 mode.

CL408-412e Supplemental Manual

3-11 PN: 9001159A

Unit 3: Installation

UNIVERSAL SERIAL BUS (USB)

The Universal Serial Bus (USB) interface is a Plug-In Interface Module that can be installed by the user. It requires
a driver (shipped with each printer that has the interface installed) that must be loaded onto the PC and configured
to support USB peripherals using Windows 2000 or above. Details for loading the USB driver are contained in the
USB Interface Manual that is shipped with each printer with a USB Optional interface installed. Up to 127 devices
may be connected to a USB port using powered hubs.

ATTENTION: This Interface type Is not compatible with Windows 98 or Windows Me.

SPECIFICATIONS

Printer Connector USB Type B Plug

Cable 10 feet (3 m) maximum

Host Windows 2000 or above with USB Port

Power Supply BUS Power through cable

Power Consumption +5 V at 80 ma

LOCAL AREA NETWORK (LAN) ETHERNET

A Local Area Network (LAN) interface is an optional Plug-In Interface Module that can be installed by the user. It
requires a driver shipped with each printer that has the interface installed. The driver that must be loaded onto the
host computer and configured to run one of the supported network protocols using a 10Base-T or 100Base-TX
LAN connection. Details for loading the LAN driver are contained in the LAN Interface Manual that is shipped with
each printer with a LAN Optional interface installed.

SPECIFICATIONS

Connector RJ-45 Receptacle

Cable 10/100BaseT Category 5

Cable Length 100 meters or less

Power Supply Powered from printer

Protocol Status3 return

Protocol for Driver (cyclic response mode)
Protocol for Driver (ENQ response mode)
Status5 return

IP Address 0.0.0.0 to 255.255.255.255

Subnet Mask 0.0.0.0 to 255.255.255.255

Gateway Address 0.0.0.0 to 255.255.255.255

DIPSWITCH SETTINGS

SWITCH SETTING

1 Reserved (setup prohibited).

2 LAN board EEPROM initialization (configuration).

3 Print configuration details on a label.

4 Print a self-diagmosis of the board onto a label.

CL408-412e Supplemental Manual

3-12 PN: 9001159A

Unit 3: Installation

SOFTWARE SPECIFICATIONS

Corresponding Protocol TCP/IP

Network Layer ARP, RARP, IP, ICMP

Session Layer TCP, UDP

Application Layer LPD, FTP, TELNET, BOOTP, DHCP

NOTE: Print data can be sent by LPR and FTP of TCP/IP and dedicated socket protocol. Printer status is obtainable by
dedicated socket protocol.

NOTE: In the TCP/IP protocol enviroment, LPD and FTP are provided for printing; TELNET for variable setup; ARP, RARP,
and BOOTP/DHCP for address setup.

LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as lp, sjis, euc. In
addition, a banner page can be printed by a proper setup.

When sending the job by LPR, the transmission order of data file/control file within the job will not affect print operation. In
addition, if the banner page is specified, it will be added to each data file. Job deletion by LPR is not available.

FTP protocol complies with RFC959 and handles the list of logical printer name as a transfer directory. File transfer to this
directory executes print operation. It is possible to specify ASCII(A), Binary(I) and TENEX(L8) as transfer mode - although the
mode difference is dependent on the client. A banner page may be printed with a proper setup.

TELNET Complies with RFC854. This operation consists of interactive menu form and enables change and reference of
internal setup, and to display status. To change the setup, enter “root” user and password at the time of login. Default of root
pasword is set as null (linefeed only).

ACCESSORY (EXT) CONNECTOR PIN ASSIGNMENTS

DB-9 14 PIN DIRECTION SIGNAL DEFINITION

1 13 To Host Vcc +/- 5V

Ribbon Near End - Goes high when the amount of ribbon on the supply spindle is

2 10 To Ho s t

3 4 To Host Error - Goes low when the printer detects an error condition.

4 7 To Printer

5 5 To Printer

6 6 To Hos t

7 1 To Host Label Out - Goes low (0V) when a label error exists.

8 3 To Host Ribbon Out - Goes low (0V) when ribbon supply is out.

9 2 Reference Signal Ground.

8 To Printer Isolated Power Source - for signal input.

9 To Ho s t

11 Reserved.

12 To Host +24V +/- 10% @ 2A - Power for external devices.

14 Frame Ground

NOTE: The signals on pins 1, 3, 4, 6, 9, and 10 each have an open collector output. These pins normally measure +.07V maximum when a

true condition exists. If a false condition ocurrs, the voltage will drop to 0V. To achieve a signal level of +5V, you must add a 330 ohm, 1/4 watt,
pull-up resistor between the open collector output pin and Vcc (pin 13) as illustrated. This will provide a signal level of +5V for a true condition
and 0V when a false condition exists. The maximum voltage that can be applied to these pins is +50V and the maximum current they can sink
is 500 milliamps.

approximately 46 feet (14m). The output will be low when the ribbon is completely
out.

Reprint - Prints a duplicate of the last label of a print job when this signal is
received.

Print Start - Prins a single label when this pin is pulled to ground. This signal must
be enabled to function by placing dipswitch DSW3-5 to the OFF position.

End Print - Is used to drive an applicator or other external device requiring
synchronization with the print cycle. Four types of output signals may be chosen
by using dipswitches DSW3-6 and DSW3-7.

Mode 1: High voltage on LCD is selected = online, print job waiting.
Mode 2: High voltage on LCD is selected = online. Goes low (0V) when offline.

CL408-412e Supplemental Manual

3-13 PN: 9001159A

Unit 3: Installation

802.11G WIRELESS

The wireless print server provides easy printer interface with 802.11G Wi-Fi compliant networks free of wired
connections. Each printer is shipped with an integrated driver and interface installed. The driver must be loaded
onto the host computer and configured to run one of the supported protocols.

SPECIFICATIONS

Variable Data Rates 54, 11, 5.5, 2 and 1 Mbps

Frequency Band 2.4 GHz ISM Band

Wired Equivalent Privacy 128 bit, 64 bit (compatible with 40bit), WPA, none

Sensitivity (typ, AAWGN, 8E-2 PER): -91dBm at 1Mbps, -88dBm at 2 Mdps, -87dBm at 5.5Mbps, -

84dBm at 11Mbps.

Range 100m indoors, 300m outdoors

Protocols TCP/IP, IPX/SPX, Direct Mode IPX/IP, DLC/LLC, NetBEUI, NetBIOS/IP

Protocol Status3 return

Protocol for Driver (cyclic response mode)
Protocol for Driver (ENQ response mode)
Status5 return

IP Address 0.0.0.0 to 255.255.255.255

Subnet Mask 0.0.0.0 to 255.255.255.255

Gateway Address 0.0.0.0 to 255.255.255.255

Communication Mode 802.11 Ad hoc, Ad hoc, Infrastructure

SSID Optional alphanumeric character string (up to 32 characters)

Channels 01 to 11

DIPSWITCH SETTINGS

The dipswitches serve to initialize the configuration saved on the Wireless-LAN board, print the configuration, and make a self­diagnosis. To communicate with the host,set the communication mode by through switches 5 and 6, then set the remaining
switches to the OFF position.

Print of configuration and self-diagnsis are operable only on the screen after turning on the printer. Ensure all switches are in
the OFF position when operating the printer.

SWITCH SETTING

1 Reserved for test use only (setup prohibited).

2 LAN board EEPROM initialization (initialize configuration).

3 Print configuration details on a label (diagnostic & configuration).

4 Print a self-diagmosis of the board onto a label (wireless mode).

NOTE: The communication mode may be set within the printer’s Interface Mode. Go to [Communication] of the Interface Mode
to enable setup by either the dipswitches or through the Interface Mode.

LED INDICATOR STATUS

INDICATOR 1 INDICATOR 2 INDICATOR 3 DESCRIPTION

ON OFF OFF Weak Signal (1-50%)

ON ON OFF Moderate Signal (50-75%)

ON ON ON Strong Signal (75-100%)

OFF OFF ON 802.11 Ad hoc

OFF ON OFF Ad hoc

CL408-412e Supplemental Manual

3-14 PN: 9001159A

Unit 3: Installation

SOFTWARE SPECIFICATIONS

Corresponding Protocol TCP/IP

Network Layer ARP, RARP, IP, ICMP

Session Layer TCP, UDP

Application Layer LPD, FTP, TELNET, BOOTP, DHCP

NOTE: Print data can be sent by LPR and FTP of TCP/IP and dedicated socket protocol. Printer status is obtainable by
dedicated socket protocol.

NOTE: In the TCP/IP protocol enviroment, LPD and FTP are provided for printing; TELNET for variable setup; ARP, RARP,
and BOOTP/DHCP for address setup.

LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as lp, sjis, euc. In
addition, a banner page can be printed by a proper setup.

When sending the job by LPR, the transmission order of data file/control file within the job will not affect print operation. In
addition, if the banner page is specified, it will be added to each data file. Job deletion by LPR is not available.

FTP protocol complies with RFC959 and handles the list of logical printer name as a transfer directory. File transfer to this
directory executes print operation. It is possible to specify ASCII(A), Binary(I) and TENEX(L8) as transfer mode - although the
mode difference is dependent on the client. A banner page may be printed with a proper setup.

TELNET Complies with RFC854. This operation consists of interactive menu form and enables change and reference of
internal setup, and to display status. To change the setup, enter “root” user and password at the time of login. Default of root
pasword is set as null (linefeed only).

EXT ACCESSORY PORT

The 14 pin, Centronics type EXT connector provides printer interface with printer accessories with a choice of four
different output signals along with various error conditions. A DB-9 to 14 pin Centronics adapter cable is required
for interfacing.

READY/BUSY INTERFACE SIGNALS

DB-9

PIN

1 13 To Host Vcc -/+5V

2 10 To Host

3 4To Host

4 7To Printer

5 5To Printer

6 6To Host

7 1 To Host Label Out - goes low (0V) when a label error exists.

8 3 To Host Ribbon Out - goes low (0V) whe ribbon is out.

9 2 Reference Signal Ground.

14 PIN

CENTRONICS

8 To Printer Isolated Power Source - for signal output.

DIRECTION SIGNAL DEFINITION

Ribbon Near End - goes high when the amount of ribbon on the supply
spindle is approximately 46 feet (14M). The output is low when the ribbon
is completely out.

Error - goes low when the printer detects an error condition such as head
open or receive buffer is full.

Reprint - a duplicate of the last label in a print job is reprinted when this
signal is received.

Print Start - one label will print when this pin is pulled to ground. This
signal must be enabled by placing dipswitch DSW3-5 on the control
panel to OFF position.

End Print - used to drive an applicator or other externaldevice requiring
synchronization with the print cycle. Four types of output signals may be
chosen using the control panels DSW3-6 and DSW3-7 dipswitches.
Refer to the timing charts below.

CL408-412e Supplemental Manual

3-15 PN: 9001159A