SATO CG 408, CG412 User Manual

CG4

(CG408 and CG412)

PRODUCT GUIDE

TABLE OF CONTENTS

ABOUT SATO...............................................................................................................4

POSITIONING SUMMARY............................................................................................5

PRODUCT NOMENCLATURE .....................................................................................5

UNIQUE SELLINGS POINTS.......................................................................................6

Great Value for your printing solution..............................................................................6

OTHER SELLING POINTS...........................................................................................6

Space-saving Footprint......................................................................................................6

Standalone Printing............................................................................................................ 6

User-friendly Operation & Maintenance ...........................................................................6

Competitive Printer Language Compatibility................................................................... 7

Large Printer Memory.........................................................................................................7

Safe for use in clean environments ..................................................................................7

PRODUCT POSITIONING............................................................................................8

Internal Product Lineup Positioning.................................................................................8

Desktop Printer Position Versus Competition .................................................................9

TARTGET MARKET AND APPLICATIONS ...............................................................10

LABEL SAMPLES ............................................................................................................. 11

PRODUCT TOUR........................................................................................................14

Printer Exterior Front .......................................................................................................14

Printer Exterior Back........................................................................................................14

Printer Interior...................................................................................................................15

PRODUCT FEATURES, FUNCTIONS & BENEFITS.................................................18

COMPETITIVE ANAL YSIS .........................................................................................24

FREQUENTL Y ASKED QUESTIONS.........................................................................37

WARRANTY INFORMATION......................................................................................39

SPARE PARTS INFORMATION .................................................................................39

Recommended Spare Parts .............................................................................................39

GLOSSARY OF TERMS.............................................................................................39

DISCLAIMERS AND CONFIDENTIALITY SATO is a registered trademark of SATO Corporation. Other product and corporate names used in this publication may be trademarks or registered trademarks of other companies, and are used only for explanation and to their owner’s benefit, without intent to infringe. SATO has made a good faith effort to present the most accurate and timely information available. Competitive information contained in this publication is based on public data sources available at the time of publication. SATO shall not be responsible for any inaccuracies or omissions in this information, including, but not limited to, information obtained from other companies’ publications, the press, and other third party organizations. All information in this publication is subject to change without notice, and does not represent a commitment on the part of SATO. No part of this document may be reproduced for any purpose or in any form, including electronic storage and retrieval, without the express permission of SATO. This document should be considered confidential and not distributed to any third p arties . This document is intended solely for the use of SATO agents and repres entatives. The acronyms used to identify the programming languages of non-SATO products may be the property of their respective companies and are used here to identify their various programming languages, used only for explanation without intent to infringe. SATO makes no claims to the authenticity of their command language or functionality. SATO has made a good fa ith effort to presen t the most ac cura te an d timely information available. Competitive information contained in this p ublication is based on public data sources available at the time of publication. SATO shall not be responsible for any inaccuracies or omissions in this information, including, but not limited to, information obtained from other companies’ publications, the press, and other third party organiza tions. Copyright 2009, SATO Corporation. All rights

reserved.

ABOUT SATO

SATO is a global barcode & RFID technology company that focuses on data collection and label printing solutions. We focus on retail, industrial, transportation & logistics and government sectors. Our solutions enable businesses to identify, track and manage people, products and assets.

Founded in 1940, the company has been throughout its history, at the forefront of the industry’s successful efforts to extend the use of auto identification technologies to improve businesses’ operational efficiency and optimize use of resources. SATO is a public listed company in Japan and has worldwide offices in over 22 countries and global coverage through business partners. It has label conversion in over 13 countries and product manufacturing facilities in Vietnam, Japan and Malaysia. It offers unparallel customer service support across geographies and channels.

Data collection and label printing solutions

Data collection solutions:  Barcode & RFID Scanners, Hand held & fixed terminals, mobile computers, RFID Gates

and software

Label printing solutions:  Barcode & RFID label printing using thermal printers, print engines. Price marking hand

labellers and labels.

 General adhesive labels; prime & seal labels; tags; carbon ribbons; RFID Labels & Tags;

Specialty Labels; Care Labels; Wristbands, Horticulture labels & tags and custom-made labels.

Market Focus

SATO combines its technology strengths with industry expertise to give its customers and partners unique ways to use AIDC technology for long-term competitive advantage. The key verticals we focus on are: Retail, Manufacturing, Transportation & Logistics; Healthcare; Government; Hospitality & Commercial Services;

Corporate Social Responsibility

Corporate Responsibility is an integral aspect of SATO’s business operations. It is more than a guiding principle: it is embedded in its business solutions that help customers reduce inefficiencies, eliminate waste, and conserve resources.

SATO aims to use technology to improve business processes in a way that is environmentally sound, complies with national and regulatory requirements, and reduces costs by conserving energy and other natural resources, and ultimately reduces the carbon footprint of businesses.

For more information about SATO worldwide, please visit, http://www.satoworldwide.com

POSITIONING SUMMARY

 Entry-level, affordable and compact thermal printing solution for low to- to

medium-volume labelling applications

 Designed for a wide variety of uses ranging from small office shipping labels to

compliance and general purpose product identification labels and tags. S tock rooms and warehouses, medical laboratories, commercial kitchen and food preparation areas, automobile service shops, shipping and mail centres and entertainment venues are all typical examples of environments that would benefit from a compact printing solution.

PRODUCT NOMENCLATURE

All printer models are part of the CG4 series.

CG4xx xT

x Print Method

DT Direct Thermal – CG4 DT model TT Thermal Transfer – CG4 DT model

xx Resolution

08 dpm / 203 dpi – CG408 model 12 dpm / 305 dpi – CG412 model

4’’ Width

UNIQUE SELLINGS POINTS Great Value for your printing solution

CG4 offers the best price-feature value desktop printing solution in the compact printer class. With its 32-bit RISC CPU, 4 ips print speed, and 4MB Flash/8MB SDRAM Memory as well as optional accessories, the versatile CG4 is equipped to meet the requirements for a w ide range of printing applications.

The new product development process has focused on optimizing product design and manufacturing to deliver a printer that solves the customers’ printing needs better than any other and provides rapid and measurable return on investment.

OTHER SELLING POINTS Space-saving Footprint

The printer’s small footprint saves precious counter space and is designed to fit in tight spaces.

Standalone Printing

No PC required at time of printing The CG4 with SATO Keypad* can be operated as a standalone printing system without the need for a PC at the time of printing. Using the keypad label design software provided, label formats can be created and then downloaded into the keypad internal Flash ROM memory or on an SD card. At the time of printing, the operator can enter variable data using the alphanumeric keypad or external PC Keyboard., or capture date through a barcode scanner The pre-stored label is called on later when required and print data is sent to the CG4 for printing.

*Optional accessory.

High Quality Printing

The CG4 series is available in 203 dpi or 305 dpi resolution. 305 dpi will be required to print text and barcodes, including 2D barcodes, on very small labels, such as those commonly used in the electronics or pharmaceutical industries for component or specimen labelling. Scanning and reading data is made easier by the sharp, crisp print quality. For applications requiring a great deal of information in a small space, higher density printing is recommended. The CG4 is an ideal printing solution to support the latest 2D barcode symbologies, including GS1 DataBar (formerly Reduced Space Symbology (RSS)).

Flexible Connectivity

CG4 offers 3 combinations of communication interface options as standard: RS232C and USB; LAN and USB; or USB and IEEE 1284 interface on-board. The CG4 delivers advanced, secure connectivity making it easy to integrate with existing systems.

User-friendly Operation & Maintenance Media loading: drop-load-ready

The clam shell design makes it easy to load media by simply “dropping in” the labels. The simple label mechanism design allows even an inexperienced user to load in labels. Ribbon loading is just as easy; it takes seconds, with the high-lift printhead giving easy access to load the ribbon. Colour-coded user instructions make it intuitive to load labels and ribbons.

Printer Maintenance: tool-less, hassle-free

The one-touch, tool-less print head release mechanism enables the print head to be quickly, easily replaced. Printer Platen Roller can be replaced without the need for any tools.

Competitive Printer Language Compatibility

Multiple printer language options enables replacement of competitive printer models with minimal reprogramming of data streams.

Large Printer Memory

The CG4 Printer has a large memory of 4MB Flash ROM and 8 MB SD-RAM that allow the storage of extra graphics or fonts and firmware upgrades.

Safe for use in clean environments

The CG4 is designed for use in environments where cleanliness and hygiene are important and a high level of safety vital.

The printer’s anti-microbial casing is manufactured using an inorganic antimicrobial material. This material has been shown to have an antimicrobial effect against a wide spectrum of bacteria, fungi and other micro organisms. It has silver and other ions with antimicrobial power bonded into its mineral structure and stabilized. They are seldom eluted out with water or solvent, so the antimicrobial effect can last a long time. Its life span and thermal stability makes it an important composition material in products used in clean environments.

Labelling in sterile environments such as medical labs, food preparation and kitchen areas, cosmetic and pharmaceutical processing plant can benefit from the protection of the anti-microbial material.

•

PRODUCT POSITIONING Internal Product Lineup Positioning

The CG4 Series is categorized under the ‘Compact Series’ in the SATO product lineup. It is part of the CG printer family together with the CG2 series. The CG4 is an entry-level, desktop thermal printing solution designed for low to- to medium-volume labelling applications

List Price

US$500

• Print Resolution: 203/305 dpi

• 4” Mobile Printer

• Direct Thermal

• Max Printing Speed: 4ips

MB2i

• Print Resolution:203dpi

• 2” Mobile Printer

• Direct Thermal

• Max Printing Speed: 4ips

Mobile

MB4i

CX4

• Print Resolution: 203/300dpi

• Entry Level 4” Desktop Printer

• Thermal Transfer/Direct Thermal

• Max Printing Speed: 4ips(CX400)

Compact Desktop

Print Resolution: 203/305dpi

• High End 4” Desktop Printer

• Thermal Transfer/Direct Thermal

• Max Printing Speed: 6ips (CT408i)

CT4i

CG4

Print Resolution: 203/305dpi

• New Entry Level 4” Desktop Printer

• Thermal Transfer/Direct Thermal

• Max Printing Speed: 4ips

Print Resolution: 203/305dpi

• New Entry Level 2” Desktop Printer

• Thermal Transfer/Direct Thermal

CG2

• Max Printing Speed: 4ips

Performance

Desktop Printer Position Versus Competition

List Price

Zebra TLP3842

Zebra GK420d

1000

500

Datamax E-series

Intermec PC4 Series

CG 4

Zebra GX Series

Intermec PF8d/t & PC4 /Series

Performance (Print Speed & Resolution)

TARTGET MARKET AND APPLICATIONS

RETAIL

 Price markdown labels & tags  Garment hang tags / swing tickets  Shelf-edge labels  Price labels & tags  Price markdown labels & tags  Promotional labels & lags  Inter-store transfer labels  Returns labels

LOGISTICS / WAREHOUSING / SUPPLY CHAIN

 Receiving labels  Location labels  Small carton or case labels  Shipping labels  Warehouse rack or shelf labels  Asset tracking

HEALTHCARE

 Patient ID labels  Specimen labels  Prescription labels  Script document tracking  Safety labels  Sterile equipment labeling  Laboratory work orders

FOOD PREPARATION & FOOD SERVICE

 Ingredients or nutrition facts labels  Prepared food labels  Expiry or use-by date labels  Date coded labels

LIGHT INDUSTRIAL / MANUFACTURING

 Asset management  Quality tracking  Shipping labels,  WIP applications  Shelf labels

OFFICE

 Small office shipping labels  File or folder labels  Asset identification labels

FIELD SERVICE

 Service records and invoices  Certification and Conformance labels

HOSPITALITY, SERVICE & LEISURE

 Visitor/guest identification  Parking passes  Boarding passes  Evidence tracking  Event & exhibition ticketing  Bag tags  Gaming & betting slips

POST & PARCEL

 Postage marks  Mailing labels  Receipts

LABEL SAMPLES Carton Label

Product Label

Food Label

Specimen Label

Event Registration Label

+ 27 hidden pages

SATO CG 408, CG412 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

ABOUT SATO

POSITIONING SUMMARY

PRODUCT NOMENCLATURE

Competitive Printer Language Compatibility

Large Printer Memory

Safe for use in clean environments

Desktop Printer Position Versus Competition

TARTGET MARKET AND APPLICATIONS