Any product and corporate names used in this publication may be trademarks or registered trademarks of
other companies, and are used only for explanation and to their owner’s benefit, without intent to infringe.
SATO has made in good faith effort to present the most accurate and timely information available. Competitive information contained in this publication is based on public data sources available at the time of publication. SATO shall not be responsible for any inaccuracies or omissions in this information, including, but not
limited to, information obtained from other companies’ publications, the press, and other third party organizations.
All information in this publication is subject to change without notice, and does not represent a commitment on
the part of SATO. No part of this manual may be reproduced for any purpose or in any form, included electronic storage and retrieval, without he expresses permission of SATO, should be considered confidential and
not distributed to any third parties. This document is intended solely for the use of SATO agents and representatives.
Copyright 2013, SATO Corporation. All rights reserved.
3 Rev. A, February 13
11 AAbboouutt SSAATTOO CCoorrppoorraattiioonn
SATO Corporation, Japan, was established in 1940 to manufacture and sell packaging machinery. In 1962,
SATO invented the world's first hand-held labeler and operations as an international supplier of labeling machinery began. SATO America, US subsidiary was established in 1977 and eventually became SATO America, Inc. in 1987.
Since SATO's 1979 introduction of the world's first thermal transfer barcode printer, Model 2311, SATO has
continued to be in the forefront of thermal printing technologies. Barcodes have proven to be a medium for
inputting information that satisfies all requirements, including high reading speed, incomparable accuracy, and
low cost. Barcodes have therefore gone into widespread use in a variety of business sectors. Recognizing
this, SATO Corporation has developed barcode solutions for a wide spectrum of markets and applications.
SATO acquired Argox Information Co., Ltd. in 2011, making Argox a member of the SATO Group of Companies and expanding the availability of Argox products globally.
Today, SATO continues its tradition of designing and manufacturing high quality industrial printers, which deliver reliable performance with each print job.
Information about SATO and SATO products can be found at http://www.satoamerica.com.
SATO’s Value Line consists of three separate printer series – the OS Series, CP Series, and X Series. The
OS Series and CP Series desktop printers are designed for lower and mid volume applications, while the X
Series industrial printers are designed for higher volume printing. The series are also differentiated by the
following printer models:
OS-2140DZ
The OS-2140DZ direct thermal barcode printer offers excellent value for meeting your low to medium volume
printing requirements. Fast and reliable with a printing speed of 4 inches per second, this printer features a
32-bit CPU, 4M Flash memory and 8M DRAM. It also offers extended printing length of up to 100-inches to
facilitate a wide range of media.
Space-saving and user-friendly the OS-2140DZ is simple to set up and operate, and creating labels is easy. A
see-through window lets users monitor when to change media. A USB interface offers more flexible connectivity. The printer supports 1D/GS1 Data Bar, 2D/Composite codes and QR barcodes. The OS-2140DZ provides true value for a compact and dependable high-performance direct thermal printer.
● 203dpi resolution
● Durable and easy maintenance; only 8 screws disassemble entire unit
● Snap-in thermal print head loads in seconds
● Detachable top cover for kiosk and other special applications
● PPLZ emulation
● Support 1D/GS1 Data bar, 2D/Composite codes and QR barcodes
● Full range of options: Cutter, external label unwinder, memory card, and RTC
● Ability to download 2-byte Asian fonts
OS-214plus
The OS-214plus is the newest generation of Argox's most successful medium volume printer model. Its attractive and stylish design is just one of several new features and advanced functions. The significantly larger
onboard memory increases print capability for producing a wider range of label applications. A full-speed USB
interface adds flexibility for use with any of today's notebook and other computers. Its space-saving design
offers the same small footprint and light weight as previous models for easy and convenient placement. The
new OS-214plus maintains Argox's leading position as the industry standard for style, price, and performance.
● Direct thermal or thermal transfer printing
● 203dpi resolution
● Centronics Parallel, RS-232, and USB interfaces
● Durable and easy maintenance; only 10 screws disassemble entire unit
● Snap-in thermal print head loads in seconds
● Easy media loading & ribbon installation
● Detachable top cover for kiosk and other special applications
● PPLA, PPLB emulations available
● Support 1D/GS1 Data bar, 2D/Composite codes and QR barcodes
● Full range of options: Cutter, external label unwinder, font card, and RTC
● Printer Server external for Ethernet/Wireless options
5 Rev. A, February 13
CP-2140Z
The compact CP-2140Z desktop printer not only saves space, it lets you install a large 300M long ribbon for
bigger printing demands. Ribbons and media are easy to load, and you can use ribbons ink-side in or ink-side
out. A media sensor system delivers greater flexibility for diverse media and applications. A head-open switch
initiates auto-calibration for more precise printing. Multiple communication interfaces include parallel, RS-232,
and USB.
The CP-2140Z prints at 203dpi resolution and a speed of 4ips. Standard memory includes 4MB Flash and
8MB SDRAM. The printer has a modular design for easy maintenance. It supports the Windows 7 OS,
1D/GS1 Data bar, 2D/Composite codes, QR barcodes, and Windows TrueType fonts.
With the CP-2140Z you get the convenience of a small size printer with the functions of a large printer and at
a more competitive cost. It’s the perfect printer for applications such as clothing tags, self-labeling, mailing,
retail, shipping & receiving, inventory and patient tracking. The new CP-2140Z printers continue Argox’s leading position in innovation, price, and performance.
● Compact size and 300M ribbon capacity
● Easy media and ribbon loading
● Multiple communication interfaces
● Robust paper sensor system for diverse applications
● Ribbons can be wound ink-side out or ink-side in
● Printing speed 4 ips, standard memory of 4MB FLASH and 8MB SDRAM
● Module design for easy maintenance
● Four Auto-Calibration Modes
● Supports 1D/GS1 Data bar, 2D/Composite codes and QR barcodes, and windows true
type font download
X-2000V
The versatile new X-2000V industrial barcode printer features "stand-alone" operation using a standard PS/2
interface for connecting a PC keyboard or scanner for data input—no extra cost for KDU or printer controller
is required. A multilingual LCD display on the front panel makes installation, configuration, and operation simple and convenient. The X-2000V has a 32-bit RISC microprocessor for printing speeds up to 6ips as well as
4MB of Flash memory, and 8MB SDRAM. Enhanced features include an easy-to-adjust print mechanism, selectable inside or outside ribbon coating; easily adjusted thermal print head pressure, a button for fine-tuning
ribbon tension, and many more. Plug-and-play setup with parallel, serial and bi-directional USB interfaces
offers maximum flexibility and connectivity. The X-2000V is an industrial-strength barcode printer that is easy
to adjust and delivers excellent cost-performance.
● Heavy duty label printer
● 32-bit CPU and up to 6ips printing speed
● LCD display for easy operation
● Movable reflective & transmissive media sensors
● Centronics parallel, RS-232 and USB interfaces available, and PS/2 interface for standalone operation: di-
rectly connecting a PC keyboard to input label data without a PC
● Industrial-strength media management: 360M ribbon & 8” media compartment
● Easy media loading & ribbon installation
● Ribbons can be wound ink-side out or ink-side in
● PPLA, PPLB emulations available
● Durable and easy maintenance; easy-to-replace cutter and peeler
● Support 1D/GS1 Data bar, 2D/ Composite codes and QR barcodes
● Full range of options: Cutter, Peeler, external label unwinder, font card, and RTC
● Printer Server external for Ethernet/Wireless/Bluetooth options
X-2000V Zip
The X-2000V Zip is the same as the X-2000V, except it has PPLZ emulation instead.
6 Rev. A, February 13
X-2300ZE
The X-2300ZE is a high-performance, flexible, and easy-to-use industrial barcode printer with Ethernet capabilities. The durable X-2300ZE features direct thermal and thermal transfer printing with 203dpi resolution and
up to 6ips printing speed. A 32-bit CPU, 8MB Flash and 16MB SDRAM onboard memory assures high quality
performance. Communication interfaces include parallel port, RS-232, USB, PS/2 keyboard and Ethernet for
easy connectivity. An SNMP trap function allows the monitoring of network attached devices in real-time. The
X-2300ZE’s standard PS/2 interface connects an input device such as a keyboard or scanner for stand-alone
operation.
The multilingual LCD facilitates easy installation and operation, and a built-in RTC lets you print times and/or
dates on labels. The flexible X-2300ZE has an adjustable reflective and transmissive double sensor system
that ensures precise label detection for many types of media. A printer switch also lets you use either inside
or outside coated ribbons.
The X-2300ZE offers the latest features, high-performance, flexibility, and easy operation, delivering exceptional value all at a competitive price.
● Heavy duty label printer
● LCD display for easy operation
● 32-bit CPU and 8MB Flash; 16MB SDRAM memory standard
● Multiple communication interfaces – Parallel, RS-232, USB, PS/2 Keyboard, and Ethernet
● Media Auto Calibration function
● SNMP trap function for network management
● Real Time Clock (RTC) Built-in
● PPLZ emulation
● Movable reflective & transmissive media sensors
● Ribbons can be wound ink-side out or ink-side in
7 Rev. A, February 13
Top Cover
Power Switch
H Cover
Power Indicator
Ready Indicator
Feed Button
Ribbon module
(not included with OS-2140DZ)
Media Hanger
Ribbon Pick-up Holder
Release Levers
33 PPrroodduucctt TToouurr
OS Series
8 Rev. A, February 13
Power Switch
Ribbon Supply Holder
Thermal Print head
Platen Roller
OS Series (cont.)
See next page for interface options
9 Rev. A, February 13
USB Port
Power Jack
RS232 Serial Port
Parallel Port
RS-232 Serial Port
USB Port
OS Series (cont.)
(OS-214 plus)
(OS-2140DZ)
10 Rev. A, February 13
Feed Button
Power LED
Ready LED
Top Cover
Module Release Latch
Media Shields
Ribbon
Pick-up
Holder
Media Hanger
CP Series
11 Rev. A, February 13
Feed Button
Ready LED
Power LED
Media Guides
Transmissive Sensor
Print Head
Top Cover
Ribbon
Supply
Holder
Media Shaft
Platen Roller
Reflective sensor
Front Cover
Head-Open Sensor
Power Switch
Parallel Port
USB
Power Jack
RS232 Serial
CP Series (cont.)
12 Rev. A, February 13
LEDs and
Buttons
LCD Display
Front Access Door
Top Access Door
Ribbon Pick-up Spindle
Ribbon Supply Spindle
Media Supply Spindle
Print Head Latch
Thermal Print Head
Feed Slot
X Series
13 Rev. A, February 13
Head Latch
Paper Sensor Guide
Paper Roller
Thermal Print Head
PS/2
Amber LED
Green LED
Centronics
Parallel
USB
RS232 Serial
Power Switch
AC Power Jack
Ethernet
(X-2300ZE only)
X Series (cont.)
(back of printer)
14 Rev. A, February 13
Printer Model
Emulation
OS-2140DZ
PPLZ
OS-214plus
PPLA/PPLB
CP-2140Z
PPLZ
X-2000V
PPLA/PPLB
X-2000V Zip
PPLZ
X-2300ZE
PPLZ
Printer Model
USB
RS-232 Serial
Parallel
Ethernet
OS-2140DZ
Yes
Yes
No
No
OS-214plus
Yes
Yes
Yes
No
CP-2140Z
Yes
Yes
Yes
No
X-2000V
Yes
Yes
Yes
No
X-2000V Zip
Yes
Yes
Yes
No
X-2300ZE
Yes
Yes
Yes
Yes
44 KKeeyy SSeelllliinngg PPooiinnttss
The best selling point of SATO’s Value Line is in the name – Value! All Value Line printers have an attractive
price rarely seen for quality printers with all the features offered by the OS Series, CP Series, and X Series.
Specific product features are outlined in the following sections to highlight the value these printers offer.
4.1 Durability
The OS Series and CP Series printers have a high-impact ABS housing and all-metal print mechanism to assure dependable performance. The X Series printers take industrial design to the next level with an all-metal
housing for harsh environments. Just like all SATO printers, customers can be confident knowing the printers
are made to last.
4.2 Emulations
Three of the most popular thermal language emulations are available for SATO’s Value Line of printers:
PPLA – DPL emulation
PPLB – EPL II emulation
PPLZ – ZPL II emulation
These emulations make it easy to integrate the printers for any customer using DPL, EPL, or ZPL print language. The Value Line printers can also be phased in to an existing fleet of printers without using different
software or commands to print. A breakdown of the emulation(s) included with each model is listed below:
4.3 Interface Connectivity Options
SATO’s Value Line has flexible communication ports to meet any need. A breakdown of the interface options
by model are listed below:
4.4 Media and Ribbon Loading
All Value Line printers are engineered for ease-of-use, and loading labels and ribbons is no exception.
Instructional videos for loading media and ribbons can be found on the web:
OS Series:
CP Series:
X Series:
Label auto detection features align the labels after loading is complete, so operators don’t need to worry
about manual calibration.
4.5 Bi-Directional Ribbon Capability
The ribbon drive system of the CP Series and X Series printers are designed to accommodate both coatedside-in (CSI) and coated-side-out (CSO) ribbons. This design element allows users a greater selection of ribbon materials and supply sourcing options.
15 Rev. A, February 13
4.6 Modular Design
All Value Line printers continue SATO’s strong history of serviceability. The platen rollers and print heads can
be replaced in less than 5 minutes. In fact, the OS-2140DZ printers can be entirely disassembled by removing just 8 screws. The modular design allows parts assemblies to be quickly and easily replaced, and also
provides flexibility for installing options and accessories as needed.
4.7 Accessories
All Value Line printers can have an optional cutter installed to precisely cut individual label and tag stocks as
they are printed.
A Real Time Clock comes standard with the X-2300ZE, and can be added to all other Value Line models upon request. The clock/calendar enables users to print an accurate time and/or date on the labels.
SATO’s External Label Unwinder can be used with any printer with a fanfold slot. However, it was designed
for the OS Series and CP printers to accommodate label rolls up to 8.5” in diameter.
The X Series printers have a dispenser option for customers who apply the labels as soon as they’re printed.
The dispenser presents each printed label removed from the liner for ready application. The X Series printers
can also have an integrated liner take up that allows efficient and safe rewinding of the backing material from
dispensed labels.
4.8 CP-2140Z Ribbon Capacity
The CP-2140Z printers were designed to print higher volumes than similar desktop models. The ability to
hold 300M rolls of thermal ribbons cuts the downtime due to roll changes by more than half. Use 300M ribbons and larger label rolls with the external label unwinder for maximum efficiency. The CP-2140Z printers
can also use ribbons wound in or out, so customers can standardize what they use with other tabletop printers.
4.9 CP-2140Z Label Detection Sensors
The CP-2140Z printers have a fixed center transmissive sensor for detecting gaps between labels/tags and a
movable reflective sensor for detecting black marks. This adjustable dual-sensor system provides greater
flexibility to accommodate diverse media and applications.
16 Rev. A, February 13
4.10 X Series LCD Display and User Interface
The X Series printers’ front panel includes:
3 LED indicators (READY, MEDIA, and RIBBON)
3 buttons (FEED/Config., PAUSE/Calibr., CANCEL/Reset)
LCD Display
The multi-function operation panel and LCD screen makes installation, configuration, and operation simple
and convenient. The LCD screen can also display information in Spanish, French, German, Italian, Portuguese, or Simplified Chinese.
Changing settings, managing print jobs, recovering from errors, and diagnostic updates can all be performed
without a PC.
4.11 X Series Label Detection Sensors
The X Series printers have a movable transmissive sensor for detecting gaps between labels/tags and a
movable reflective sensor for detecting black marks. This adjustable dual-sensor system provides greater
flexibility to accommodate diverse media and applications.
17 Rev. A, February 13
55 SSooffttwwaarree // AApppplliiccaattiioonnss
Multiple software packages are included with each Value Line printer, and they are also available for download from SATO’s website.
Printer Utility
The Argox Printer Utility has a simple GUI
interface and allows users to:
Windows True Type Fonts can be downloaded and stored in the printer’s memory using the Font Utility. The
ability to recall a large variety of fonts provides flexibility and helps meet the needs of customers with specific
requirements.
Bartender UltraLite
Bartender is one of the world’s most popular label design software packages, and SATO offers a free Argoxonly edition. Label formats can easily be designed with Bartender UltraLite, and the free version allows an
unlimited number of labels to be printed.
Advanced features can be tried for 30 days. If required or desired, customers can purchase the full retail edition upon expiration.
Drivers
Windows drivers (Seagull Scientific) are also included and available for download for every Value Line printer.
18 Rev. A, February 13
Specification
OS-2140DZ
OS-214plus
Printing method
Direct Transfer
Direct Transfer/Thermal Transfer
Printing resolution
203 dpi (8dots/mm)
Printing speed
Up to 4ips (102mm/s)
2~3ips(51~76mm/s)
Printing length
Max 100” (2540mm)
Max 43”(1092mm)
Printing width
Max 4.16” (105mm)
Memory
8MB DRAM(6MB user available)
4MB Flash ROM(2MB user available)
CPU type
32 bit RISC microprocessor
Media sensor
Reflective x 1
Operation interface
LED indicator(Power/Ready)x2, Button(Feed)x1
Communication Interface
RS-232(Baud rate 2400 ~ 115200
bps), USB(2.0)
Centronics Parallel,
RS-232(Baud rate 2400 ~ 115200
bps), USB(2.0)
Fonts
Internal character sets standard
5 alpha-numeric fonts from 0.049”H ~ 0.23” H (1.25mm ~ 6.0mm)
Internal fonts are expandable up to 24x24 4 direction 0 ~ 270 rotation
Soft fonts are downloadable
Emulation
PPLZ
PPLA/PPLB
Software-Label editing
Windows Driver (Win 2003/XP/Vista/Windows 7) BarTender
Software-Utility
Printer Utility, Font Utility
Media Type
Roll-feed, die-cut, continuous, fan-fold, tags, ticket in thermal paper or plain
paper and fabric label
Media
Max Width:4.33”(110mm) Min Width:1”(25.4mm)
Thickness:0.0025”~0.01”(0.0635~0.254mm)
Max roll capacity(OD):4.3”(109mm)
Core size:0.5”(12.7mm) (1”(25.4mm) optional)
Ribbon
N/A
Ribbon Width: 1”~4”
Ribbon roll – max OD: 1.45”(37mm)
Ribbon Length: max 92m
Core size – ID: 0.5”(13mm) with
notch
Wax, Wax/Resin, Resin (Outside
Ribbon)
Dimensions
W 186mm x H 153mm x L 278mm
Weight
2.0kgs
Power Source
Universal Switching Power Supply Input: 100V~240V,
Code39, UPC-A, UPC-E, Postnet, Code128 subset A/B/C, Interleave 2 of 5,
Interleaved 2 of 5 with check sum, Interleaved 2 of 5 with human readable
check digit, Code 93, Code 39 with check sum digit, MSI, EAN-8, Codabar,
Code 11, EAN-13, Plessey, GS1 Data bar (RSS), Industrial 2 of 5, Standard
2 of 5, Logmars
2D Barcodes
MaxiCode, PDF417, Data Matrix (ECC 200 only), QR code, Composite codes
21 Rev. A, February 13
X Series
Specification
X-2000V / X-2000V Zip
X-2300ZE
Printing Method
Direct Thermal and Thermal Transfer
Printing Resolution
203 dpi (8 dots/mm)
Printing Width
Max 4.09” (104mm)
Printing Length
Max. 50” (1270 mm)
Min 0.2” (5mm)
Max. 100” (2540 mm)
Min .2” (5mm)
Printing Speed
2 ~ 6 IPS (51~152 mm/s)
Memory
8MB DRAM
(7MB User Available)
4MB Flash ROM
(3MB User Available)
16 MB DRAM
(13MB User Available)
8MBFlash ROM
(6MB User Available)
CPU Type
32 bit RISC CPU
Sensors
Reflective & See-through media sensors (movable)
Head open switch
Ribbon end sensor
Display
LED indicator x 3, Button x 3,
Back-lit LCD Display 16 x 2-line, Multilingual
Communication interfaces
Centronics parallel,
RS-232 serial,
USB,
PS/2 interface,
Ethernet 10/100MB (X-2300E)
Media Types
Roll-feed, die-cut, continuous, fan-fold, tags, ticket in thermal paper or plain pa-
per, fabric labels
Media
Max. media width: 4.4” (112mm)
Min. media width: 1” (25.4 mm)
Media thickness: 0.0025”~0.01”(0.0635mm~0.254mm)
8”(203mm) OD on a 3”(76mm) ID core
7”(177.8mm) OD on a 1.5”(38mm) ID core
Min Length: 0.79“(20mm) for rotary cutter option
Ribbon
Wax, Wax/Resin, Resin
(ribbon wound ink-side out or ink-side in available)
Ribbon Size
Ribbon width: 1”~4”(25.4 mm~101.6 mm)
Ribbon Length: max 360m Wax, 300m Semi-Resin
Ribbon roll max OD 3” (76 mm)
Core size ID 1”(25.4 mm)
Compact Size
W250 x L418 x H263 mm
Weight
24lbs(11kgs)
Power Source
100~240 VAC, 50/60 Hz, internal universal power supply
Operation
Environment
Operating Temperature 40 F~100F (4C~38C),
10% ~ 90% non-condensing,
Storage Temperature -4F~122F (-20C~50C)
Driver Operating Systems
Win XP/ Vista/ Windows 7
Printer Languages
X-2000V: PPLA, PPLB
X-2000V Zip, X-2300ZE: PPLZ
22 Rev. A, February 13
Real Time Clock
(RTC)
Optional
Standard (Battery for RTC:
Type CR2032, +3V, 225mAh)
Options and
Accessories
Cutter
Dispenser
Rewinder
Label Unwinder
RTC
Font card
(Simplified Chinese, Traditional Chi-
nese, Japanese, Korean)
Cutter
Dispenser
Rewinder
Label Unwinder
Agency Listing
CE, cULus, FCC class A, CCC, S-Mark, RoHS
1D Barcodes
PPLA: Code 39, UPC-A, UPC-E, Code 128 subset A/B/C, EAN-13, EAN-8,
HIBC, Codabar, Plessey, UPC2, UPC5, Code 93, Postnet, UCC/EAN, Code 128
K-MARK, UCC/EAN Code 128 Random, Telepen, FIM, UCC/EAN code 128, Interleave 2 of 5 (Standard/with checksum/with human readable check digit), GS1
Data bar (RSS)
PPLB: Code 39, UPC-A, UPC-E, German Postnet, Matrx 2 of 5, UPC-Interleaved
2 of 5, Code 39 with check sum digit, Code 93, EAN-13, EAN-8 (Standard, 2
/5digit add-on), Codabar, Postnet, Code128 subset A/B/C, Code 128 UCC (shipping container code), Code 128 auto, UCC/EAN code 128 (GS1-128), Interleave
2 of 5, Interleaved 2 of 5 with check sum, Interleaved 2 of 5 with human readable
check digit, German Postcode, Matrix 2 of 5, UPC Interleaved 2 of 5, EAN-13 2/5
digit add-on, UPCA2/5 digit add-on, UPCE 2/5 digit add-on, GS1 Data bar (RSS)
PPLZ: Code39, UPC-A, UPC-E, Postnet, Code128 subset A/B/C, Interleave 2 of
5, Interleaved 2 of 5 with check sun, Interleaved 2 of 5 with human readable
check digit, Code 93, Code 39 with check sun digit, EAN-8, Codabar, EAN-13,
Plessey, GS1 Data bar (RSS)
2D Barcodes
PPLA/PPLB/PPLZ: MaxiCode, PDF417, Data Matrix (ECC 200 only), QR code,
Composite codes
The OS Series and CP Series printers are ideal for lower to mid volume printing. The following vertical markets and applications should be considered:
The X Series printers are ideal for higher volume printing and industrial environments. The following vertical markets and applications should be considered:
All Argox by SATO Value Line printers have a 2 year return to factory warranty. Warranty of Printheads,
Spare Parts, Platen Rollers, Cutters, etc. are defined on the SATO America website "Global Warranty" section. For more info, visit http://www.satoamerica.com/sato-service/warranty.aspx.
9.2 Service Contract Options
Extended Warranties and Factory Service Contracts are available for all SATO Value Line printers.
The extended warranty is simply a service contract purchased at the time the printer is purchased or within 60
days of the original purchase date from SATO America. The extended warranty purchase provides a full three
year warranty – 2 year manufacturer warranty + 1 year extended warranty. Extended warranties are available
with or without thermal printhead coverage.
Factory service contracts are contracts purchased 61+ days after the units original purchase date. Service
contracts are available in 1-year and 2-year terms with a renewal option at the end of the original contract
term. Optional printhead coverage is available at an additional cost.
For mission critical X Series printers, SATO also offers onsite service contracts to get the printers up and running again as soon as possible. Onsite response times are available within 4 hours, next business day, or 2
business days.
For mission critical OS Series and CP Series printers in the United States, SATO offers a Spare-In-The-Air
program for large install bases. A fully tested, working replacement printer will be shipped within 24 hours
(business days only), and the customer simply returns the non-functioning one back for repair.
Service contracts provide the following benefits to resellers and end users:
•Fixed annual service costs for improved internal budgeting
Unlimited repairs for the duration of the contract
Guaranteed turnaround time of 5 days or less from date of receipt (factory service)
Optional printhead coverage provides one printhead per printer per year at no charge
Free preventative maintenance
Free mechanical updates (hardware improvements)
Free firmware upgrades when requested in writing
Guaranteed use of genuine SATO parts
Guaranteed factory service standards
Fully warranted repairs
For complete details regarding SATO extended warranties and service contracts, including terms and conditions, please visit the SATO America website at www.satoamerica.com and click on “SATO Service” or contact either your Regional Manager or your SATO America customer service representative.
36 Rev. A, February 13
Value Line Price List
SATO, synonymous with trusted dependability, brings a new line of Value to market. Three innovative printer lines engineered
and manufactured to fulll the thermal printing demands of today's fast growing industries. Unique in their features, yet united
in their dependability, the CP Series, the OS Series and the X Series boast industry-leading distinction in style, price and
performance.
SATO Value Line PricingITEM #LIST
OS-214plus TT
4.1", 203 dpi, USB/Parallel/RS232
OS-2140DZ DT
4.1", 203 dpi, USB/RS232
CP-2140Z
4.1", 203 dpi, USB/RS232
X-2000V TT
4.09", 203 dpi, USB/Parallel/RS232/PS2
X-2000V Zip TT
4,09" 203 dpi, USB/Parallel/RS232/PS2
X-2300ZE TT
4.09", 203 dpi, Ethernet/USB/RS232/PS2, W/RTC
SATO Value Line Print Head PricingITEM #LIST
OS Series Thermal Print Head23-82424-004$119.00
CP-2140Z Thermal Print Head59-C21A2-001$119.00
X-2000V/X-2000VZip/X-2300E Thermal Print Head59-F10A1-001$385.00
Warranty Period - all Argox by SATO printers have a 2 year return to factory warranty - Warranty of Print Heads, Spare Parts, Platen Rollers,
Cutters, etc. are dened on the SATO America website "Global Warranty" section
All prices and specications are subject to change without notice • Prices are effective March 4, 2013
Value Line Onsite Service Plans
Definitions:
New Equipment: New Equipment is dened as a unit less than 60 days old
Existing Equipment: Existing Equipment is dened as a unit more than 60 days old
STD: Standard 2 business day response
NBD: Next business day response
Options: Options include: external rewind, external Ethernet, cutter, stacker, coax/ twinax, RFID etc. and are covered for an
New
equipmeNt
existiNg
equipmeNt
ONeyear
existiNg
quipmeNt
e
twOyear
existiNg
equipmeNt
threeyear
additional charge in addition to the cost of the contract
ListSKUModels Included
Onsite Standard (2 business days)
SATO 1 YEAR$115SATO-OSMC-NEW-12 CP-2140Z, OS-214plus, OS-2140DZ, X-
SATO 2 YEAR$424SATO-OSMC-NEW-24
SATO 3 YEAR$680SATO-OSMC-NEW-36
Onsite Next Business Day
SATO 1 YEAR$133SATO-OSND-NEW-12
SATO 2 YEAR$487SATO-OSND-NEW-24
SATO 3 YEAR$782SATO-OSND-NEW-36
Onsite Same Business Day
SATO 1 YEAR$177SATO-OSBD-NEW-12
SATO 2 YEAR$649SATO-OSBD-NEW-24
SATO 3 YEAR$1,043SATO-OSBD-NEW-36
Onsite Standard (2 business days)
SATOCLASS 1$393OSST-SATOCLS1
Onsite Next Business Day
SATOCLASS 1$462ONBD-SATOCLS1
Onsite Same Business Day
SATOCLASS 1$616OSBD-SATOCLS1
Onsite Standard (2 business days)
SATOCLASS 1$767OSST-SATOCLS1-24
Onsite Next Business Day
SATOCLASS 1$931ONBD-SATOCLS1-24
Onsite Standard (2 business days)
SATOCLASS 1$1,121OSST-SATOCLS1-36
Onsite Next Business Day
SATOCLASS 1$1,317ONBD-SATOCLS1-36
2000V, X-2000V Zip, X-2300ZE
priNter OptiON/add-ONsListSKUModels Included
NewOr
existiNg
Notes:
• Options are considered: Cutters, RTC, Dispenser, and Internal Rewinder
• Option prices are good for both standard and next business day barcode contracts
• Option prices are per option, per year and in addition to the cost of the contract
• End of Service Clause: Should a printer model no longer be supported, some components may no longer be available. SATO America will place this model
under agreement with the understanding that in the event that a repair is needed in which the part(s) are no longer available, the remainder of the contract will
be credited at that time. The credit will be based on a pro-rated amount.
Option Coverage 1 YEAR$82 SATO-PRT-ACC-12Option Coverage for 12 months
Option Coverage 2 YEAR$165 SATO-PRT-ACC-24Option Coverage for 24 months
Option Coverage 3 YEAR$247 SATO-PRT-ACC-36Option Coverage for 36 months
For more information email sales@satoamerica.com
or visit us on the web www.satoamerica.com
All prices and specications are subject to change without notice • Prices are effective March 4, 2013
About LOGISCENTER
Logiscenter is the leading provider of automatic identification and data capture
equipments. Our products include barcode printing and reading devices, mobile
computing devices, wireless access points, identification cards, and consumables.
Reasons to work with us
Our customers come first.
Our objective is not only selling our products but also
holding a long-lasting relationship with our customers, based on the benefits and
advantages we create for you and your company.
The best brands. We offer products from the best manufacturers worldwide.
Expert technical support team. Our support staff are experts in the products we sell.
But not just the products, they can tell you the best solution for your particular problem or
need.
Largest stock. We have a permament stock of more than 60,000 products.
Same-day shipping. For all orders placed and confirmed before 16:00 on working days.
Best prices. With Logiscenter, you can be sure that you are paying a fair price for your
products, we will not overcharge you.
Easy returns. Damaged or defective products can be returned easily, for an exchange or
reimbursement.
Our Brands
More than 15,000 customers in 15 countries • More than 60,000 products in stock
Solutions for: Industry • Consumer • Mobility
Transportation and Logistics • Retail • Health
Solutions for Automatic Identification,
Barcodes and Mobility
LOGISCENTER - The Barcode Solutions Center
info@logiscenter.com • www.logiscenter.com
Label printersBarcode readers
Data terminals & PDA
PVC card printersRFID
Consumables
(labels, ribbons, PVC cards)
All Brands
Technical Service
800 729 0236
www.logiscenter.us
020 3318 8265
www.logiscenter.co.uk
911 433 048
www.logiscenter.com
0241 9550 9225
www.logiscenter.de
0720 115814
www.logiscenter.at
02 4792 1697
www.logiscenter.it
308 800 842
www.logiscenter.pt
02 58 80 583
www.logiscenter.be
01 82 88 44 70
www.logiscenter.fr
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