SATO All-In-One Tool User Manual
SATO All-In-One Tool
Edition 1.18
January 2021
User Manual
SATO All-In-One Application 1-77
User Manual
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2
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®
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3
Table of Contents
Table of Contents ................................................................................................................... 4
1. Overview ............................................................................................................................. 6
1.1. Supported Models of SATO Printers ......................................................................... 6
2. System Requirements ....................................................................................................... 7
3. Setup ................................................................................................................................... 8
4. Using the All-In-One Tool ............................................................................................... 11
4.1. Overview ................................................................................................................. 11
4.2. Summarized Features List ...................................................................................... 12
4.3. Multi-Lingual Support .............................................................................................. 14
4.4. Adding a Printer ....................................................................................................... 14
4.4.1. Adding a Printer via Auto-Discovery ........................................................ 16
4.4.2. Adding a Printer via LAN, Parallel Port or Serial Comm settings ............ 17
4.5. Navigating the Treeview .......................................................................................... 17
4.5.1. Creating folders ........................................................................................ 18
4.5.2. Renaming folders ..................................................................................... 18
4.5.3. Relocating printers via Drag-and-Drop .................................................... 18
4.6. Displaying Printer Firmware Information ................................................................. 18
4.7. Editing Printer Information ....................................................................................... 19
4.8. Enquiring Printer Status .......................................................................................... 19
4.9. Interface Configuration ............................................................................................ 20
4.10. Displaying Configuration Information ...................................................................... 21
4.10.1. Printer Configuration ................................................................................ 21
4.10.2. Label Configuration .................................................................................. 22
4.10.3. Counter Information Display .................................................................... 22
4.11. Export/Import Profile................................................................................................ 23
4.11.1. Using External Profile .............................................................................. 24
4.12. Graphics Conversion ............................................................................................... 25
4.13. Graphics Download ................................................................................................. 26
4.13.1. Dithering Effect ........................................................................................ 27
4.14. Font Downloading ................................................................................................... 28
4.14.1. Font Selection .......................................................................................... 29
4.15. Bitmap Font (fixed size) Download ......................................................................... 31
4.16. Firmware Download ................................................................................................ 32
4.16.1. MB200i and MB400i................................................................................. 32
4.16.2. CL, CG, CT, LM, S84 and GT .................................................................. 33
4.16.2.1. Boot Download mode............................................................................... 33
4.16.2.2. Flash Download Mode ............................................................................. 35
4.16.3. GL ............................................................................................................ 36
4.16.4. TH2 Downloader ...................................................................................... 37
4.17. Test Print feature ..................................................................................................... 38
4.18. Switching Interface Selection for CG Printer ........................................................... 38
4.19. Restart Printer ......................................................................................................... 39
4.20. RFID Mode Setup (for NX, CG2 and CT4i) ............................................................. 40
4.21. Sending Printer Command Strings .......................................................................... 41
4.22. Saving and Applying Printer Profiles ....................................................................... 42
4.23. Mass Update of Printer Configuration ..................................................................... 43
4.24.
Preferences ............................................................................................................. 44
4.25. AutoDiscovery Setup ............................................................................................... 45
4.26. Configuration of Network Interface Card ................................................................. 46
4.27. Check for Newer Version of Application.................................................................. 47
4.28. Changing Communication Protocol of GL4 ............................................................. 48
4.29. Send SBPL Print File to Printer Driver .................................................................... 49
4.30. IP Assignment ......................................................................................................... 50
4.31. Unit Convertor ......................................................................................................... 51
4.32. Status Alert .............................................................................................................. 52
4.33. Real Time Clock (RTC) Setting ............................................................................... 54
4.34. Format Download to Keypad ................................................................................... 55
4.35. Status Bar Icon, System Tray ................................................................................. 55
4.36. Shortcut Menu to SATO External Tools .................................................................. 56
4.37. Non-Standard Protocol ............................................................................................ 57
4.38. Software DIP Switch Setting ................................................................................... 58
4.39. Printer Display Customization ................................................................................. 59
4.40. Export Printer Configuration for NFC Tool .............................................................. 61
4.41. Old Model Compatible ............................................................................................. 66
4.42. Media Profiles Editing.............................................................................................. 68
4.43. Clone Configuration & AEP Package Downloader ................................................. 70
4.44. SBPL Command Preview ........................................................................................ 71
4.45. RFID Configuration .................................................................................................. 72
4.46. Application Configuration ........................................................................................ 73
4.47. Notification Configuration ........................................................................................ 74
4.48. NX Format Download .............................................................................................. 75
4.49. Open Web Configuration ......................................................................................... 76
5
1
Overview
The SATO All-In-One Tool for printer remote control was developed to achieve the following goals:
- To simplify the SATO printer configuration and operation processes for end-users
- To allow remote configuration and control of SATO printers that are compatible with this
application
- To consolidate as many of the separate software printer utilities as possible into an integrated
application
1.1. Supported Models of SATO Printers
Currently only the following models of SATO printers are supported by the current version of the
SATO All-In-One Tool:
- CG2/CG4 Series
- CL4NX/CL4NX Plus/CL4NX-J/CL4NX-J Plus Series
- CL6NX/CL6NX Plus/CL6NX-J/CL6NX-J Plus Series
- CL4e/CL6e Series
- LC4e Series
- CT4i Series
- CW408
- CZ4 Series
- D5xx Series
- DR308e
- GL4e Series
- GT4e Series
- GY4 Series
- GZ4 Series
- HR2 Series
- LM4 Series
- LT408
- M-10e
- M84SE Series
- M84 Pro Series
- MB2i/MB4i Series
- PW208/PW208m Series
- PW208NX/PW208mNX Series
- S84 Series
- S84-ex/S86-ex
- TG3 Series
- TH2
- FX3-LX
- WS2/WS4
- CT4-LX/CT4-LX-J/CT4-LX-HC/HC4-LX/HC4-LX-J
- SG112-ex
The SATO All-In-One Tool will be undergoing continual refinement, and it is expected that other
SATO printer models will be supported in future, in line with customer demand.
6
All-In-One
Tool
User
- Communicate with
user interface.
- The complexities
2
System
Requirements
The minimum system requirements for the SATO All-In-One Tool are
♦ A computer with at least a 450MHz Pentium
2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows
7, Windows 8/8.1, Windows 10, Windows Server 2012, Windows Server 2016 or Windows
Server 2019 platforms.
♦ Installed .NET Framework 3.5 or higher version
(Please refer to this document
♦ At least one supported model of SATO printer that can connect to the computer running this
application
Standard SBPL commands are sent to SATO printers to update configuration settings or to
retrieve data. The data will then be presented in a meaningful and graphical interface for the
software user.
®
CPU with 128 MB of RAM, running Windows
in case of encountering an error to install.NET Framework)
printers using
TCP/IP, USB, LPT
or RS232 with SBPL
- Handle all different
commands and
operational
parameters among
the various printer
models.
- Present control
information in a
friendly graphical
Figure 1 System Overview
Currently, SATO All-In-One Tool does not require a database system. The only scenario where
persistent data is needed is during the exporting of application profile into XML files.
Please note that Windows Vista and above OS user must be administrator in order All-In-One Tool
to perform well. Things like saving Preference Settings, Firmware download, etc. might not
function well if user does not have admin rights.
of configuration
and SBPL
commands are
hidden from users.
- User will see a
unified approach
to configure and
administrate
various models of
SATO printers.
7
3
Setup
After obtaining the installation software, double click on the setup file to install the application.
Figure 1 Language selection
Figure 2 Setup screen
8
Figure 3 Installation folder
Figure 4 License Agreement
In order to have access to the “Install” button to proceed with the installation, the user must agree
with the License Agreement by checking the “I accept the terms of this agreement”.
9
Figure 5 Installation in progress
Figure 6 Installation Complete
The program can then be launched from the Start Button->All Programs->SATO->SATO All-In-One
Tool program group.
10
IEEE1284/
RS-232C
LAN/ WLAN
USB
1
ORGANIZE
2
location in the world.
3
Using the
All-In-One Tool
4.1. Overview
The SATO All-In-One Tool works on the following paradigm:
CONNECT
Link to supported
printer(s) via Auto-
Discovery or via
manual entry
Use the graphical treeview
structure to organize
connected printers into
groups using custom
folders & display names.
4
CONTROL
Configure/control
any SATO printer
regardless of its
11
Feature
CL4/6xxe/LC4xxe
LM4xxe GT4xxe
GL4xxe
M-10e
MB2/4xxi
M84xxSE
CT4xxi
S84xx
DR308e
CG2/4
LT408
D500/12
TH2
TG3
CL6 Plus
GY4
GZ4
CL4NX/CL4NX Plus
CL4NX-J/CL4NX-J Plus
S84-ex/S86-ex
CL6NX/CL6NX Plus
CL6NX-J/CL6NX-J Plus
PW208/PW208m
PW208NX/PW208mNX
1
Auto-Discovery
2
Saving and
Configuration
3
Displaying and
Configuration
4
Firmware
Download
5
Concurrent
multiple printers
6
Send and query
SBPL command
7
True Type Font
Cartridge)
8
Graphics
Download
Supported Interface
9
LAN
10
RS232c
11
IEEE1284
Parallel Port
12
USB
13
Test Print
14
LAN Interface
Configuration
15
Format
Keypad
16
Bitmap Font
Memory)
17
TH2 Package
Download
4.2. Summarized Features List
O O O O O X O O O O O O O O O O O O O O O O O O O
loading Printer
setting of Printer
download
firmware to
Download
(Expanded
Memory/
O O O O O O O O O O O O O X O O O O O O O O O O O
O O O O O O O O O O O O O X O O O O O O O O O O O
O O O O O O O O O O O O O O O O O O O O O O O O O
O O O O O X O O O O O O O O O O O O O O O O O O O
O O O O O O O O O O O O O X O O O O O O O O O O O
O X O O X X X X O X X X X X O O X X O O O O O X X
O O O O O X O O O O O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O O O O O O O O O X X
O O O O O O O O O O O O O O O O O O O O O O O X X
O O O O O X O O O O O O O O O O O O O O O O O X X
O O O O O O O O O O O O O O O O O O O O O O O O O
O O O O O O O O O O O O O X O O O O O O O O O O O
Card
Download to
Download
(Internal
O O O O O X O O O O O O O X X O O O O O O O O X X
X X X X X X X X X O O X X X X X X X X X X X X X X
O O O X O O O O O O O O O X O O O X X X O X X X X
X X X X X X X X X X X X X O X X X X X X X X X X X
Note: For troubleshooting purposes, SATO All-In-One Tool generates a log file to capture important
debugging information such as error codes. By default, the log file is created at c:\ directory and
the file name is SATO_All-in-one.log.
The default directory can be changed from the dialog box in Option->Preferences. Refer to
Section 4.24 Preferences
for details.
When reporting bugs or problems, copy the log file to the systems support team.
12
Feature
FX3-LX
HR2
CW408
CZ4xx
M84Prox
WS2/WS4
CT4-LX/CT4-LX-J/CT4-LX-HC
HC4-LX/HC4-LX-J
SG112-ex
1
Auto-Discovery
2
Saving and
Configuration
3
Displaying and
Configuration
4
Firmware
Download
5
Concurrent
multiple printers
6
Send and query
SBPL command
7
True Type Font
Cartridge)
8
Graphics
Download
Supported Interface
9
LAN
10
RS232c
11
IEEE1284
Parallel Port
12
USB
13
Test Print
14
LAN Interface
Configuration
15
Format
Keypad
16
Bitmap Font
Memory)
17
TH2 Package
Download
4.2. Summarized Features List (continued)
O O O O O O O O O
loading Printer
setting of Printer
download
firmware to
Download
(Expanded
Memory/
O O O O O X O O O
O O O O O O O O O
O O O O O O O O O
O O X O O X O O O
O O O O O O O O O
X X X X O X X X X
O O O O O X O O O
O O O O O O O O O
X O X O O O O O O
X X X O O X X X O
O O O O O O O O O
O O O O O O O O O
Card
Download to
Download
(Internal
O O O O O O O O O
X X X X X X X X X
O O O O O X O O X
X X X X X X X X X
Note: For troubleshooting purposes, SATO All-In-One Tool generates a log file to capture important
debugging information such as error codes. By default, the log file is created at c:\ directory and
the file name is SATO_All-in-one.log.
The default directory can be changed from the dialog box in Option->Preferences. Refer to
Section 4.24 Preferences
for details.
When reporting bugs or problems, copy the log file to the systems support team.
13
4.3. Multi-Lingual Support
Figure 7 Multi-Lingual Support
This version of All-In-One Tool supports English and Traditional/Simplified Chinese. User can
change the language setting at the Options->Preferences.
4.4. Adding a Printer
Only SATO printers, specifically those supported by this All-In-One Tool, can be detected and
added. Currently, the following interfaces are supported:
♦ LAN (Wired and Wireless, TCP/IP)
♦ Serial Communication (RS232c)
♦ Parallel Port (IEEE 1284)
♦ USB (Plug & Play)
For printers using SILEX Network Interface card (such as GT and CL), it is necessary to
use the SILEX firmware which supports bi-directional communications on port 9100, i.e.,
version A1.2.3 and above.
* For SAI-SILEX firmware, it is necessary to add the printer with Port no.: 1024.
The All-In-One Tool provides two methods for detecting and/or adding compatible printers to
the system:
1. Using the Auto-Discovery mode
2. Manually entering an IP Address, or Parallel Port/Serial Comm settings
14
In any of the above modes, the system will attempt to handshake with the target printer(s) and
issue an appropriate command to retrieve the printer firmware information. If the handshake is
successful, the detected printer(s) will be presented in the main panel’s treeview as an icon.
Note: When All-In-One Tool tries to connect to the printer, it is important to ensure that there is
no other application (such as printer driver) using the printer at the same time.
For example, a printer driver which is actively connecting to the CT412i via the USB port with
printer driver will cause connection problems to All-In-One Tool with this printer.
Figure 8 Active connection from printer driver
15
4.4.1. Adding a Printer via Auto-Discovery
The All-In-One Tool can automatically detect SATO printers connected via USB interface, the
SILEX network interface card (CL and GT series), or the standard built-in LAN interface (new
CT4xxi series, CG series), or the GL series Network Interface card.
Upon installation, the software automatically registers itself into the Windows Firewall
Exception list. Thus, the firewall can continue to protect the computer without compromising
the functionality of the Auto-Discovery feature.
Figure 9 Exception entry in Firewall
16
4.4.2. Adding a Printer via LAN, Parallel Port or Serial Comm settings
You can add a new printer to the system by specifying its IP Address, USB port, Parallel Port
or Serial Comm settings such as network port, communication port and baud rate. User with
USB to Serial can easily notify with USB2Serial text beside com port. USB to Parallel port is
now supported and will listed under USB Port.
Figure 10 Add New Printer
Note: GL printer with Standard Protocol is able to be added with this method. However, it
might take a little longer.
4.5. Navigating the Treeview
After all target SATO printers have been successfully detected or registered into the application,
they will appear in a Tree view as icons (See Figure 11 below) representing a Node. You can
manage the nodes in this view (hereafter called the treeview) in various ways, as follows.
Figure 11 Treeview
17
4.5.1. Creating folders
By default, detected printers will populate the treeview as nodes at the root. However, just as
with any standard treeview in Windows Explorer, you can also create your own folders in the
root, and then drag-and-drop any registered printer to and from any folder or root area.
By creating folders, you can organize connected printers into groups meeting particular criteria
such as “all GL printers on the Production Floor” or “All compact printers in the Packaging
Dept”. You can then control printers in that group more conveniently rather than individually
select different printers when needed.
The only limitation is that your custom folders must contain a non-blank name, and the folder
name cannot be “root” or “main”. Also, within the same level, the same folder name cannot
be repeated.
4.5.2. Renaming folders
The folder name and the “display” of the printer can be renamed on the treeview. Click on the
folder name and wait for the text editing cursor to appear, then type the new name.
4.5.3. Relocating printers via Drag-and-Drop
A node icon can be moved in and out of the root area or folders easily. Just make sure the
source and target locations are visible, then drag the icon and drop it in the target location.
4.6. Displaying Printer Firmware Information
When a printer node on the treeview is clicked, you will see basic information about the
printer, as depicted below.
Figure 12 Printer Information
18
4.7. Editing Printer Information
You are allowed to change the printer’s Display Name and the Model, which are displayed next
to the node icon.
Figure 13 Edit Printer Information
Changing the Display Name/Model does not affect the printer. No command will actually be sent
to the printer. The changes apply only to the treeview of the SATO All-In-One Tool, and are stored
in memory or exported to XML files when you export profiles (See Section 4.11 Export/Import
Profile).
4.8. Enquiring Printer Status
For printers connected by LAN, the SATO All-In-One Tool periodically sends a status-probing
command and display the printer status for monitoring purposes.
This feature is not available to printers connected via Parallel Port and RS-232. This is based
on the assumption that local printers (non LAN) can be monitored locally rather than via remote.
Figure 14 Status Monitoring
19
4.9. Interface Configuration
Interface Configuration feature is available for CT, MB, CG printers and e-series models that
connected with LAN interface.
Figure 15 Interface Configuration
Note: When the “Interface Configuration” window is open, the ENQ Status monitoring function of
the printer will be stopped.
The following picture shows the Interface Configuration for MB printer:
Figure 16 MB-series Interface Configuration
20
This function supports concurrent setting to multiple MB printers. The following interface settings
can be configured on this functionality:
- RS232 settings
- IrDA settings
- Bluetooth settings
- Wireless LAN settings
4.10. Displaying Configuration Information
The displaying and updating of printer configuration information is split into 2 parts: Printer
information and Label information. These can be viewed and updated by clicking the “Printer
Configuration” and the “Label Configuration” button respectively.
4.10.1. Printer Configuration
SBPL commands will be sent to the printer to retrieve the printer configuration information.
The screen will only display the system configuration Information such as print speed and
darkness level.
Figure 17 Printer System Configuration Information
Use the drop-down lists to make any necessary changes to the configuration. When the “Submit”
button is pressed, the system captures your inputs and issues SBPL commands to change the
settings in the printer.
21
4.10.2. Label Configuration
The remaining configuration data contains label configuration information. The unit of
measurement will be changed from “dot” to “mm”.
Figure 18 Label Configuration
Use the drop-down lists to make any necessary changes to the configuration. When the
“Submit” button is pressed, the system captures your inputs and issues SBPL commands to
change the settings in the printer.
4.10.3. Counter Information Display
Some supported model can click on ‘Print Head Information’ button under Configuration to
view the detail information for print head counters and statuses.
Figure 19 Print Head Information Display
22
4.11. Export/Import Profile
The effort and time required to populate the application’s treeview with the correct printers and
folders, need not be repeated every time you start the All-In-One Tool. By saving the “profile” of
already detected printers into a file (in XML format), the application will not normally need to
auto-detect printers on the network again, unless you force the software to do so.
The profile can also be exported to other computers connected to the same printers, so that the
same treeview information can be restored without delay.
The following information is captured in the XML profile file:
- Folder Information
- Name
- Tree Level
- Printer type
- Name
- Model
- DisplayName
- Firmware Version
- Folder Name
- Interface Type
- IP Address
- Mac Address
- Port
- Baud rate
- Parity
- DataBits
- StopBit
- HandShake
- PortName
Click File->Export Profile or File->Import Profile to download or upload the printer configuration
profiles.
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4.11.1. Using External Profile
Figure 20 Open External Profile
By default, All-In-One Tool loads printer profile information stored in the application directory during
start-up. However, user can choose to load the printer profile information stored in other directory.
User chooses an external printer profile by File->Open External Profile. The application title shows the
name of the external profile, to indicate that the current printer profile used by the application.
Figure 21 Using External Profile
Figure 22 Closing and Switching Profile
Close External Profile: This is to close the external profile and loads again the internal application
profile. The internal profile will be loaded during the next application start-up.
Switch to Local Profile: This is to switch to the local application profile but the external profile is still
open. The external profile will be loaded during the next application start-up.
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