Samsung SNP-5300, SNP-5300H User Manual

NETWORK CAMERA

User Manual

SNP-5300/SNP-5300H

Network Camera

User Manual

Trademark

The name of thi s product is the reg istered tradema rk of Samsung Techwin C o., Ltd. Other trad emarks mention ed in this manual are th e registered trad emark of their resp ective company.

Restriction

Samsung Techwi n Co., Ltd shall reser ve the copyrigh t of this document. U nder no circumst ances, this docu ment shall be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.

Disclaimer

Samsung Techwi n makes the best to ver ify the integri ty and correct ness of the conten ts in this document , but no formal guar antee shall be provi ded. Use of this do cument and the subse quent results sha ll be entirely on the u ser’s own responsib ility. Samsung Techwi n reserves the ri ght to change the con tents of this docum ent without prio r notice.

Design and specifications are subject to change without prior notice.

The defau lt password c an be exposed to a h acking thread s o it is recommen ded to change th e password

after in stalling the pr oduct. Note that t he security a nd other relat ed issues caus ed by the unchan ged password s hall be respon sible for the use r.

is the regist ered logo of Samsun g Techwin Co., Ltd.

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s

instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized

plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by

the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for

long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

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overview

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

4_ overview

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

CAUTION

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

Please use the input power with just one camera and other devices must not be connected.

The ITE is to be connected only to PoE networks without routing to the outside plant.

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overview

Please read the following recommend safety precautions carefully.

yDo not place this apparatus on an uneven surface. yDo not place this apparatus near conductive material. yDo not attempt to service this apparatus yourself. yDo not install near any magnetic sources. yDo not block any ventilation openings. yDo not place heavy items on the product. yDo not expose the camera to radioactivity.

User’s Manual is a guidance book for how to use the products. The meaning of the symbols are shown below.

yReference : In case of providing information for helping of product’s usages yNotice : If there’s any possibility to occur any damages for the goods and

human caused by not following the instruction



Please read this manual for the safety before using of goods and keep it in

the safe place.

6_ overview

CONTENTS

OVERVIEW

INSTALLATION &

CONNECTION

NETWORK CONNECTION

AND SETUP

3 Important Safety Instructions 9 Product Features 10 Recomended PC Specifications 10 Recomended SD/SDHC Memory

Card Specifications

11 What’s Included 13 At a Glance (SNP-5300) 15 At a Glance (SNP-5300H)

19 Connecting with other Device 21 Installation 32 Inserting/Removing a SD Memory

Card

33 Memory Card Information

(Not Included)

34 Connecting the Camera Directly

to Local Area Networking

35 Connecting the Camera Directly

to a DHCP Based DSL/Cable Modem

36 Connecting the Camera Directly

to a PPPoE Modem

37 Connecting the Camera to a

Broadband Router with the PPPoE/Cable Modem

38 Buttons used in IP Installer 39 Static IP Setup 43 Dynamic IP Setup 44 Port Range Forward (Port

Mapping) Setup

46 Connecting to the Camera from a

Shared Local PC

46 Connecting to the Camera from a

Remote PC via the Internet

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WEB VIEWER

SETUP SCREEN

APPENDIX

108

47 Connecting to the Camera 48 Login 49 Installing ActiveX 50 Installing Silverlight Runtime 52 Using the Live Screen 56 Playing the recorded video

61 Setup 61 Audio & Video Setup 80 Network Setup 89 Event Setup 102 System Setup

108 Specification 113 Product Overview 115 Troubleshooting 117 Open source license notification

on the product

8_ overview

PRODUCT FEATURES

• Full HD Video Quality

• Multi-Streaming

This network camera can display videos in different resolutions and qualities simultaneously using different CODECs.

• Web Browser-based Monitoring

Using the Internet web browser to display the image in a local network environment.

• Alarm

If an event occurs, the event-related video will be transferred to the FTP/email specified by the user or saved to the SD memory, or the event signal will be sent to the Alarm Out port.

• Tampering Detection

Detects tempering attempts on video monitoring.

• Motion Detection

Detects motion from the camera’s video input.

• Intelligent Video Analysis

Analyzes video to detect logical events of specified conditions from the camera’s video input.

• Face Detection

Detects faces from the camera’s video input.

• Audio Detection

Detects sound louder than a certain level specified by user.

• Auto Detection of Disconnected Network

Detects network disconnection before triggering an event.

• ONVIF Compliance

This product supports ONVIF. For more information, refer to www.onvif.org.

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RECOMENDED PC SPECIFICATIONS

• CPU : Intel Core 2 Duo 2.6GHz or higher

• Operating System : Microsoft Windows 7/VISTA/XP SP3, Apple MAC OS

• Resolution : 1280X1024 pixels or higher

• RAM : 2GB or higher

• Web Browser : Firefox, Google Chrome, *Apple Safari, Windows Internet Explorer 9.0 (32bit)/8.0(32bit)/7.0(32bit)

Neither a beta test version unlike the version released in the company website nor the developer version will

be supported. It is recommended to connect to IPv6 in Windows 7.

For Mac OSX, only the Safari browser is supported.

• Video Memory : 256MB or higher

If the driver of the video graphic adapter is not installed properly or is not the latest version, the

video may not be played properly.

For a multi-monitoring system involving at least 2 monitors, the playback performance can be

deteriorated depending on the system.

It is advisable to use Intel Core 2 Duo 2.93GHz or higher in a multi-browser environment.

RECOMENDED SD/SDHC MEMORY CARD SPECIFICATIONS

• 4GB ~ 32GB

• For your camera, we recommend you use a memory card from the following manufacturers: SD/SDHC Memory Card : Sandisk, Transcend

• It is recommended to use memory cards of at least class 6 speed.

10_ overview

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package.

Appearance Item Name

Camera 1

Instruction book, Installer S/W CD,

CMS S/W DVD

Quick Guide

(Optional)

Quantity

Description Model Name

SNP-5300 or

SNP-5300H

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Warranty card

(Optional)

Installation base 1

Tapping Screw 4

Template 1 Product installation guide

Insulation Sheet 1

If installing it indoors or in a

ceiling housing

Used for installation on the

ceiling

Use when installing the camera

at highly humid place

SNP-5300

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overview

Appearance Item Name

Hexagon screw 3

L Wrench 1

Installation base 1 Bracket for mounting outdoors

Quantity

Description Model Name

Used for attaching the

installation base to the camera

Used for fixing the installation

base after attaching it to the

camera

SNP-5300H

12_ overview

AT A GLANCE (SNP-5300)

Appearance

Item Description

Main unit Protect the internal PTZ mechanism from the direct sunlight.

Dome Cover Dome cover for the lens and unit protection.

SD Memory Card

Compartment

After Service Port

(A/S port)

Reset Button

Compartment for the SD memory card.

This is for the repair purpose only that is not available for the user.

Pressing and holding this button for about 5 seconds will reset all camera settings to the factory default.

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c d

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overview

Bottom View of Installation Base

Item Description

Safety Cable

Connection Ring

Alarm I/O Port Used to connect the alarm I/O cable.

Network

Connections

Power Port Used to connect the power.

Connect the cable to prevent the product from dropping during installation to the ring.

Used to connect a PoE+ or LAN cable.

Inner View of Installation Base

OUT1OUT2

GND

IN1 IN2 IN3 IN4

AUDIOIN

AUDIOOUT-L

Audio Output Port Used to connect the audio output cable.

Audio Input Port Used to connect the audio input cable.

14_ overview

AT A GLANCE (SNP-5300H)

Appearance

Item Description

Main unit

Dome Cover Dome cover for the lens and unit protection.

Safety Cable The cable prevents the product from dropping during installation.

Protects the internal PTZ mechanism from the direct sunlight, rain or external impact.

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overview

Inside

Item Description

SD Memory Card

Compartment

Reset Button

After Service Port

(A/S port)

Compartment for the SD memory card.

Pressing and holding this button for about 5 seconds will reset all camera settings to the factory default.

This is for the repair purpose only that is not available for the user.

16_ overview

Bottom View of Installation Base

a e

Inner View of Installation Base

● OVERVIEW

Item Description

Safety Cable

Connection Ring

Alarm I/O Port Used to connect the alarm I/O cable.

Network

Connections

Power Port Used to connect the power.

Audio Output Port Used to connect the audio output cable.

Audio Input Port Used to connect the audio input cable.

Connect the cable to prevent the product from dropping during installation to the ring.

Used to connect a PoE+ or LAN cable.

OUT1OUT2

GND

IN1 IN2 IN3 IN4

AUDIOIN

AUDIOOUT-L

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installation & connection

`Camera Wiring Interface Board

For the camera wiring, please refer to the picture below.

Audio INAudio

OUT

Power Supply

Alarm

AUDIOIN

Alarm Input

Sensor

AUDIOOUT-L

ETHERNET

Camera’s internal

GND

AC24V 2.5A

3.3V

OUT1OUT2

GND

IN1 IN2 IN3 IN4

Select Normal Open in the setup menu.

The sensor input is activated during a short for contact type, or when it is at “Low” level for

the active type.

Select Normal Close from the Setup menu.

The sensor input is activated when open for the contact type or when in high impedance

state (open collector) for the active type.

The maximum power capacity of the alarm outputs is DC +40V and 80 mA.

When connecting alarm input and output cables, be sure to connect one cable to each

terminal respectively.

To connect products over the camera’s capacity, please use an additional relay device.

Connecting the power connector and GND incorrectly to the alarm out port may lead to fire

and damage the camera.

Power Input Ground

Sensor input

18_ installation & connection

CONNECTING WITH OTHER DEVICE

Preparing Adapter and Cable

Connect the camera to the power adaptor. Then, plug the power cord of the adaptor to the wall

outlet.

IN1 IN2IN3 IN4

GND

OUT1OUT2

AUDIOIN

AUDIOOUT-L

Check out the rated voltage and current before making connections.

Rated Power Allowable Input Voltage Current Consumption

AC 24V AC 22V ~ 26V 2.5 A

If applied with both PoE+ and AC 24V power supplies, the device is powered from the first

engaged supply.

It is preferred to use single power supply of either one of PoE+ and AC 24V.

If connected to a switch device that provides PoE+ power, you don’t need to apply a power source

of AC 24V supply. Make sure the PoE device suffices PoE+ (IEEE 802.3at) specifications.

If connecting to the PoE device of IEEE 802.3af standard, set the ‘Do not use PoE’ of the switch

device. For further information on switch device, refer to the manufacturer’s manual.

The PoE switch model (for each channel) and PoE connection time can differ according to the

manufacturer.

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installation & connection

Electrical Resistance of Copper Wire at [20°C (68°F)]

Copper Wire Gauge (AWG) #24(0.22mm2) #22(0.33mm2) #20(0.52mm2) #18(0.83mm2)

Resistance (Ω/m) 0.078 0.050 0.030 0.018

Drop Voltage (V/m) 0.028 0.018 0.011 0.006

Recommended Distance (m) Less than 20 Less than 30 Less than 30 Less than 30

As shown in the table above, you may encounter a voltage-sag depending on the wire length.

If you use an excessively long wire for camera connection, the camera may not work properly.

Camera Operating Voltage: AC 24V±10%

Voltage drop measurements on the chart above may vary depending on the type and manufacture of

the copper cable.

Ethernet Connection

Connect the Ethernet cable to the local network or to the Internet.

20_ installation & connection

INSTALLATION

Preparing & Installing Camera Bracket

For installation guidelines for brackets and housings, refer to the installation manual that is enclosed with the bracket or housing.

`Available Bracket Models

Model Item SNP-5300 SNP-5300H

SHP-3701H Outdoor Housing

-SHP-3701F Ceiling-mount Housing

SBP-300HM3 Hanging Mount

SBP-300WM1

SBP-300WM

SBP-300CM Ceiling Mount

SBP-300LM Parapet Mount

SBP-300KM Corner Mount

SBP-300PM Pole Mount

See “Optional Accessories for Installation” for the appearance of each bracket (unbundled).

(page 28)

Wall Mount

Yes

● INSTALLATION & CONNECTION

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installation & connection

Installing by surface attachment

SNP-5300H cannot be installed on the surface of a wall or ceiling.

`Attaching Template & Installing installation base

1. Attach the provided template on the ceiling. Based on the template, drill a 86mm

hole in the ceiling and arrange the wires through the hole.

2. Install installation base as shown.

3. Before installing the exposed bracket, open the hinged door at the bottom of the

bracket as shown in the picture. Hold the knob on the hinged door to open it.

In the case of installing the camera at highly humid place, install it on the ceiling after attaching

the enclosed insulation sheet on the back of install base.

Template

22_ installation & connection

Insulation Sheet

`Connect Terminal Wires

1. Connect the cables to the terminal block on the hinged door. Refer to “Camera Wiring Interface Board”. (page 18)

2. Once the wiring is complete, close the hinged

door.

Do not connect the camera to a power outlet until the

installation is complete. Supplying power while the installation is in progress may cause fire or damage the product.

`Connecting Camera Safety Cable and Attaching Camera

1. First, as shown in the left hand picture, pull out the safety cable from the base and

then hook it to the mount. The safety cable is coiled inside the base.

To attach the camera to the mount, refer to the alignment guide marks as shown in the picture.

2. Carefully attach the camera to the mount following the alignment guide marks as shown in the picture.

Direction Guides

Align the Direction Guides

● INSTALLATION & CONNECTION

Make sure to hook the camera’s safety cable to the mount before proceeding. Otherwise you may

be exposed to serious injury caused by the camera falling.

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installation & connection

- To attach or detach the camera, refer to the picture.

• Attaching the Camera : Push up the camera unit and rotate it clockwise until

it cannot be rotated anymore, as shown in the figure. After rotation, fasten the screws assembled to the install base.

< To Attach the Camera >

• Detaching the Camera : Unfasten the screws as shown in the figure, push in the

hook, and rotate it counterclockwise. (The screws are not completely disassembled.) When the hook does not rotate any more, pull down the camera unit and separate it.

24_ installation & connection

< To Detach the Camera >

Installing by wall mount

`Fix the installation base with the bracket

1. Fix the base with the bracket by turning it

clockwise.

2. As shown in the picture below, gently press and lift up the handle of the hinged door on the bottom of the installation base. Please refer to the “Camera Wiring Interface Board” on page 18, connect the wires.

Do not connect the camera to a power outlet until the

installation is complete. Supplying power while the installation is in progress may cause fire or damage the product.

3. Connect the camera safety wire to the installation base.

● INSTALLATION & CONNECTION

Safety Cable

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installation & connection

4. Assemble Camera and Installation Base

Assemble the installation base and camera by matching the installation direction guides.

5. Attach Camera

Rotate the mounted camera unit clockwise so that the reference indicators of top and bottom are as shown in the image on the right.

6. Secure Camera and Installation Base

As shown in the picture below, secure the installation base and camera using 3 hexagon screws.

26_ installation & connection

Notes for Waterproofing

This product is an indoor unit. If it is installed outdoors, use the outdoor housing to make it waterproof.

`Installing the unit on the wall by combining the outdoor housing and wall

mount

1. Install the wall mount on the vertical wall.

If the mount is installed on an inclined wall, moisture can penetrate inside the outdoor housing through the external cable.

2. Wrap the screw part of the housing with a sufficient amount of Teflon tape for assembly.

3. When separating the dome cover and fastening it to the housing frame, make sure that the gasket is not loosened to separate from the dome cover.

4. Install the wall mount adapter for waterproofing, and apply the silicon sealant between and around the wall and wall mount for sealing.

Take particular caution to ensure that there

is proper sealing if the installed side is not flat.

Silicon

sealant

Wall mount

Screw

unit

Concrete wall

Teflon tape

Dome gasket

● INSTALLATION & CONNECTION

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installation & connection

`Installing on the wall by combining the outdoor housing and ceiling mount

adapter

1. Wrap the screw part of the housing

with a sufficient amount of Teflon tape for assembly.

2. When separating the dome cover and

fastening it to the housing frame, make sure that the gasket is not loosened to separate from the dome cover.

3. Install the ceiling mount adapter for

waterproofing, and apply the silicon sealant between and around the wall and ceiling mount for sealing.

Take particular caution to ensure that

there is proper sealing if the installed side is not flat.

Ceiling mount

adapter

Ceiling board

Screw

unit

Optional Accessories for Installation

For your easier installation, you can purchase appropriate optional accessories available.

1. If installing the camera on the wall

• Wall mount (SBP-300WM1)

Concrete ceiling

Silicon sealant

Teflon tape

Dome gasket

28_ installation & connection

• Wall mount (SBP-300WM)

2. If installing the camera on the ceiling

• Ceiling Mount (SBP-300CM)

3. If installing the wall mount (SBP-300WM/SBP-300WM1) on an at least 80mm-long cylinder

• Pole Mount (SBP-300PM)

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installation & connection

4. If installing the wall mount (SBP-300WM/SBP-300WM1) on a corner of the wall

• Corner Mount (SBP-300KM)

5. If installing on a building rooftop

• Parapet Mount (SBP-300LM)

6. If installing SNP-5300 outdoors

• Outdoor Housing (SHP-3701H)

30_ installation & connection

+ 104 hidden pages