Samsung SCX-4216F Service Manual

SERVICE

DIGITAL LASER MFP
SCX-4216F Series

SCX-4216F
SCX-4116
SCX-4016

Manual

DIGITAL LASER MFP CONTENTS

1. Precautions

2. Specifications

3. Disassembly and Reassembly

4. Troubleshooting

5. Exploded Views and Parts List

6. Block Diagram

7. Connection Diagram

1. Precautions

The cautions in the below are items needed to keep in mind when maintaining and servicing.
Please read carefully and keep the contents in mind to prevent accidents while servicing and to prevent that the machine
gets damage.

1.1 Warning for safety

(1) Request the service by qualified service person.

The service for this machine must be performed by a service person who took the additional education of this field.
It is dangerous if unqualified service person or user tries to fix the machine.

(2) Do not rebuild it discretionary.

Do not attach or change pats discretionary. Do not dissemble, fix, and rebuilt it. If do, printer will abnormally work and
electric shock or a fire can be occurred.

(3) Laser Safety Statement

The Printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class
1(1) laser products, and elsewhere, is certified as a Class I laser product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never
any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed ser­vice condition.

Warning >> Never operate or service the printer with the protective cover removed from Laser/Scanner assembly.

The reflected beam, although invisible, can damage your eyes. When using this product, these basic
safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons.

Precautions

Samsung Electronics 1-1

CAUTION - INVISIBLE LASER RADIATION

WHEN THIS COVER OPEN.
DO NOT OPEN THIS COVER.

VORSICHT - UNSICHTBARE LASERSTRAHLUNG,

WENN ABDECKUNG GE FFNET .
NICHT DEM STRAHL AUSSETZEN.

ATTENTION - RAYONNEMENT LASER INVISIBLE EN CAS

D OUVERTURE. EXPOSITION DANGEREUSE
AU FAISCEAU.

ATTENZIONE - RADIAZIONE LASER INVISIBILE IN CASO DI

APERTURA. EVITARE L ESPOSIZIONE AL
FASCIO.

PRECAUCION - RADIACION LASER IVISIBLE CUANDO SE ABRE.

EVITAR EXPONERSE AL RAYO.

ADVARSEL. - USYNLIG LASERSTR LNING VED BNING, NR

SIKKERHEDSBRYDERE ER UDE AF FUNKTION.
UNDG UDSAETTELSE FOR STR LNING.

ADVARSEL. - USYNLIG LASERSTR LNING N R DEKSEL

PNES. STIRR IKKE INN I STR LEN.

UNNG EKSPONERING FOR STR LEN.

VARNING - OSYNLIG LASERSTR LNING N R DENNA DEL

R PPNAD OCH SP RREN R URKOPPLAD.

BETRAKTA EJ STR LEN. STR LEN R FARLIG.

VARO! - AVATTAESSA JA SUOJALUKITUS OHITETTAESSA

OLET ALTTIINA NKYM TT M LLE LASER­S TEILYLLE L KATSO S TEESEEN.

1.2 Caution for safety

Caution 1>> Precaution related noxious material

There is a possibility to get harm from noxious material if you ignore the below information.
(1) Do not touch the damaged LCD. This MFP has LCD in control panel. Noxious liquid to human body exists in the

LCD. If it is got into mouth, immediately see a doctor. If it is got into eyes or on skin, immediately wash off over 15
minutes with flowing water and see a doctor.

Caution 2>>Precaution related electric shock or fire

It is possible to get electric shock or burn by fire if you don't fallow the instructions of the manual.
(1) Use exact voltage. Please do use an exact voltage and wall socket. If not, a fire or an electric leakage can be

caused.

(2) Use authorized power code. Do use the power code supplied with MFP. A fire can be occurred when over current

flows in the power code.
(3) Do not insert many codes in an outlet. If do, a fire can be occurred due to flow over current in an outlet.
(4) Do not put water or extraneous matter in the MFP. Please do not put water, other liquid, pin, clip, etc. It can cause a

fire, electric shock, or malfunction. If it is happened, turn off the power and remove the power plug from outlet imme-

diately .
(5) Do not touch the power plug with wet hand. When servicing, do remove the power plug from outlet. And do not insert

or take off it with wet hand. Electric shock can be occurred.
(6) Caution when inserting or taking off the power plug. The power plug has to be inserted completely. If not, a fire can

be caused due to poor contact. When taking off the power plug, do grip the plug and take it off. If grip the line and

pull over, it could be damaged. A fire or electric shock could cause.
(7) Management of power code. Do not bend, twist, or bind it and place other materials on it. Also, do not fix it with sta-

ples. If the power code gets damage, a fire or electric shock can be caused. A damaged power code must be

replaced immediately. Do not repair the damaged part and reuse it. Arepaired part with plastic tape can be occurred

a fire or electric shock. Do not spread chemicals on the power code. Do not spread insecticide on the power code. A

fire or electric shock can be occurred due to thinner(weak) cover of the power code.
(8) Check whether the power outlet and the power plug are damaged, pressed, chopped, or blazing fire or not. When

such inferiorities are found, repair it immediately. Do not make it pressed or chopped when moving the machine.
(9) Caution when thundering, and being flash of lightening. It causes a fire or electric shock. Take the power plug off

when thundering. Do not touch cable and device when thundering and being flash of lightening.
(10) Do avoid the place where is moisture or has dust. Do not install the MFP in where have lots of dust or around

humidifier. A fire can be occurred. Aplug part need to clean well with dried fabric to remove dust. If water drops are
dripped on the place covered with dust, a fire can be occurred.

(11) Avoid direct sunlight. Do not install the MFP near to window where directly contacts to the sunlight. If the machine

contacts sunlight long time, the machine cannot work properly because inner temperature of the machine is getting
higher. A fire can be caused.

(12) Turn off the power and take off the plug when a smoke, strange smell, or sound from the machine. If you keep

using it, a fire can be occurred.

(13) Do not insert steel or metal piece inside/outside of the machine. Do not put steel or metal piece into a ventilator. An

electric shock could be happened.

Precautions

1-2 Samsung Electronics

Caution 3>>Precaution related handling the machine.

If you ignore this information, you could get harm and machine could be damaged.
(1) Do not install it on the different levels, or slanted floor.

Please confirm whether it is balanced or not after installation. If it is unbalanced, an accident can be happened due to
the machine fell over.

(2) Be careful not to insert a finger or hair in the rotating unit.

Be careful not to insert a finger of hair in the rotating unit (motor, fan, paper feeding part, etc) while the machine is
operating. Once it happens, you could harm.

(3) Do not place a pot contains water/chemical or small metals. If those are got into the inner side of machine, a fire or

electric shock can be occurred.

(4) Do not install it in where lots of moisture or dust exists or where raindrop reaches. A fire or electric shock can be

caused.

(5) Do not place a candlelight, burning cigarette, and etc. on the machine. Do not install it near to heater. Afire can be

occurred.

Caution 4>>Precaution when assembly/disassembly

When replace parts, do it very carefully. Do memorize the location of each cable before replace parts for reconnecting it
afterwards. Do memorize. Please perform the below before replace or disassembly the parts.

(1) Check the contents stored in the memory. All the information will be erased after replace main board. The information

needed to keep has to be written down.
(2) Before servicing or replacing electric parts, take off a plug.
(3) Take off MFP cables and power code connected to MFP.
(4) Do use formal parts and same standardized goods when replacing parts.Must check the product name, part code,

rated voltage, rated current, operating temperature, etc.
(5) Do not give an over-force when release or tighten up the plastic parts.
(6) Be careful not to drop the small parts such as screws in the MFP.
(7) Be careful not to change the location of small parts such as screws when assembling and disassembling.
(8) Do remove dust or foreign matters completely to prevent fire of tracking, short, or etc.
(9) After finished repair, check the assembling state whether it is same as before the repair or not.

Precautions

Samsung Electronics 1-3

1.3 ESD Precautions

Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called
“Electrostatically Sensitive (ES) Devices”, or ESDs. Examples of typical ESDs are: integrated circuits, some field effect
transistors, and semiconductor “chip” components.
The techniques outlined below should be followed to help reduce the incidence of component damage caused by static
electricity .

Caution >>Be sure no power is applied to the chassis or circuit, and observe all other safety

precautions.

1. Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain off any electro­static charge on your body by touching a known earth ground. Alternatively, employ a commercially available wrist
strap device, which should be removed for your personal safety reasons prior to applying power to the unit under test.

2. After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface, such as alu­minum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity of the assembly.

3. Use only a grounded tip soldering iron to solder or desolder ESDs.

4. Use only an “anti-static” solder removal device. Some solder removal devices not classified as “anti-static” can gener­ate electrical charges sufficient to damage ESDs.

5. Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to damage
ESDs.

6. Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most replace­ment ESDs are packaged with all leads shorted together by conductive foam, aluminum foil, or a comparable conduc­tive material.

7. Immediately before removing the protective shorting material from the leads of a replacement ESD, touch the protec­tive material to the chassis or circuit assembly into which the device will be installed.

8. Maintain continuous electrical contact between the ESD and the assembly into which it will be installed, until com­pletely plugged or soldered into the circuit.

9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing
together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to dam­age an ESD.

Precautions

1-4 Samsung Electronics

Precautions

Samsung Electronics 1-5

1.4 Tool for Troubleshooting

The following tools are recommended for safe and smooth troubleshooting described in this service manual.

DVM(Digital Volt Meter)

Standard: Indicates more than 3 digits.

1

Pinset

Standard: For general home use, small

type.

4

Pinset

Standard: For general home use, small

type.

4

Software(Driver) installation CD
ROM

7

Cotton Swab

Standard : For general home use, for

medical service.

5

Cleaning Equipments a IPA
(Isopropyl Alcohol)dry cloth or a
soft stuff neutral detergent.

6

Electronic Scale

Standard: Equipment to check the weight

of consumables supplied by
Samsung Electronics.
(The gram unit can be mea­sured.)

2

Driver

Standard : "-" type, "+" type (M3 long, M3

short, M2 long, M2 short).

3

Caution>> Mind your hands not to be touched when you disassemble and reassemble

PBAASS'Y, such as the main board.

1.5 Acronyms and Abbreviations

The table in the below explains abbreviations used in this service manual.
The contents of this service manual are declared with abbreviations in many parts. Please refer to the table.

Precautions

1-6 Samsung Electronics

AC Alternating Current
ADF Automatic Document Feeder
ASIC Application Specific Integrated Circuit
ASSY assembly
BIOS Basic Input Output System
CCD Charge Coupled Device
CMOS Complementary Metal Oxide Semiconductor
CN connector
CON connector
CPU Central Processing Unit
dB decibel
dbA decibelampere
dBM decibel milliwatt
DC direct current
DCU Diagnostic Control Unit
DPI Dot Per Inch
DRAM Dynamic Random Access Memory
DVM Digital Voltmeter
ECP Enhanced Capability Port
EEPROM Electronically Erasable Programmable Read

Only Memory
EMI Electro Magnetic Interference
EP electrophotographic
EPP Enhanced Parallel Port
F/W firmware
GDI graphics device interface
GND ground
HBP Host Based Printing
HDD Hard Disk Drive
HV high voltage
HVPS High Voltage Power Supply
I/F interface
I/O Input and Output
IC integrated circuit

IDE Intelligent Drive electronics or Imbedded

Drive Electronics

IEEE Institute of Electrical and Electronics

Engineers. Inc
IPA Isopropy Alcohol
IPM Images Per Minute
LAN local area network
lb pound(s)
LBP Laser Beam Printer
LCD Liquid Crystal Display
LED Light Emitting Diode
LSU Laser Scanning Unit
MB Megabyte
MHz Megahertz
NVRAM Nonvolatile random access memory
OPC Organic Photo Conductor
PBA Printed Board Assembly
PCL Printer Command Language , Printer Control

Language
PDL Page Discription Language
PPM Page Per Minute
PTL Pre-Transfer Lamp
Q-PID Quick Printer Initiating Device
Q’ty Quantity
RAM Random Access Memory
ROM Read Only Memory
SCF Second Cassette Feeder
SMPS Switching Mode Power Supply
SPGP Samsung Printer Graphic Processor
SPL Samsung Printer Language
Spool Simultaneous Peripheral Operation Online
SW Switch
Sync Synchronous or synchronization
USB Universal Serial Bus

2. Specifications

Specfications are correct at the time of printing. Product specifications are suject to change witth noticae.
See below for product sspecifications.

Specifications

Samsung Electronics 2-1

2.1 General Specification

Items Descriptions Remarks

Major Features SCX-4016 : Copier, Print, Scan Without ADF

SCX-4116 : Copier, Print, Scan With ADF
SCX-4216F : Copier, Print, Scan, Fax With ADF

Size (W*D*H) w/o Hand Set SCX-4016 :(TBD)

SCX-4116 :445x419x405mm(TBD)

SCX-4216F :445x419x405mm(TBD)
Weight 15Kg(TBD)
LCD 16*2 Char
I/O Interface USB1.1 & IEEE1284
Power Consumption Avg operation 320W(TBD)

Sleep Mode Energy Star Compliant
Power Switch Yes

Noise Operating 55 dBA (TBD)

Standby 39 dBA (TBD)

Warm Up Less than 30 seconds
Approval Class B
Device Memory 16MB
Internal N/W Connectivity N/A

2.2 Print Specification

Items Descriptions Remarks

Print Speed 16ppm Letter size, 5%

Character Pattern
Print Method Laser Scanning Unit + Electro Photography
Print Language GDI
Power Save Yes(5/10/15/30/45min.)
Resolution Normal 600 *600dpi

RET No
Toner Save Yes
Memory 8MB
FPOT Stand by Approx. 12 seconds

Power Save Less than 42 seconds
Duplex Print Manual (driver support provided)
Printable Area 208 x 273 mm (Letter)
Toner Save Yes

Specifications

2-2 Samsung Electronics

2.3 Scan Specification

Items Descriptions Remarks

Halftone(Gray Scale) 256 level
Scan Method Color CCD ITU-T #1 Chart
Scan Speed ADF 25 sec (TBD) Text/Mixed Mode :
(seconds/scan) (SCX-4216F/4116) B/W Letter & 300dpi.

(USB)

72 sec (TBD) Photo Mode : Gray

Letter & 300dpi.

(USB)
Platen 23 sec (TBD)
(SCX-4016) 23 sec (TBD)

Resolution Optical 600*600 dpi

Enhanced 4800*4800 dpi

Halftone 256 level
Scan Width Widh Max.216mm (8.5")

Length(Adf) Max. 356mm (14.0")
Length(Platen) Max. 297mm (11.7")

Scan-to E-mail, Image, OCR, FAX, WEB

2.4 Copy Specification

Items Descriptions Remarks

Copy Quality Selection Text 600x300dpi
or Original Image type Auto 600x300dpi
selection Mode Photo 600x600dpi for Platen / 600x300dpi for ADF

Other

FCOT Power Save Approx. 42 seconds(TBD)

Stand by Approx. 12 seconds(TBD)
Power Save Approx. 42 seconds(TBD)
Stand by Approx. 17 seonds(TBD)

Copy Speed SDMC 16 cpm
/ Letter MDMC 7 cpm

SDMC 16 cpm
MDMC 4(TBD) cpm

Resolution Scan:600*600dpi

Print:600*600dpi
Zoom Range 25% to 400 %
Multi Copy 1~99
Preset Yes
Contrast Control SCX-4016/SCX-4116 : 3 level(by LED)

SCX-4216F : 5 level"
Copy Mode AUTO/TEXT/PHOTO
Collation Copy Yes(300dpi only)
Auto return to default mode Yes(after 1 minute)
N-up copy 2-up, 4-up
AutoFit Copy Yes
Clone Y es
Poster Y es

Specifications

Samsung Electronics 2-3

2.5 Telephone Specification (SCX-4216F Only)

Items Descriptions Remarks

Handset No
On hook Dial Yes
Search Yes (Phone Book)
1-Touch Dial 10EA(3*4 Numeric Key)
Auto dial 50 locations (Using 3*4 buttons)
TAD I/F No
Tone/Pulse Selectable in Tech Mode
Pause No
Auto Redial Yes
Last Number Redial Yes
Distinctive Ring No
Caller ID No
External Phone Interface No
Report & List Print out Tx/Rx Journal Yes

Confirmation 2 types available

(with Image TCR, w/o image TCR)
Help List No
Auto Dial List Yes
System Data List List all user setting

Sound Control Ring Volume Yes(Off,Low,MED,HIGH)

Key Volume Yes(On,Off)
Speaker Yes(On,Off)

Junk Fax barrier Yes
Security Mode Yes
Battery Backup No

Specifications

2-4 Samsung Electronics

2.6 Fax Specification (SCX-4216F Only)

Items Descriptions Remarks

Compatibility ITU-T G3
Communication System PSTN/PABX
Modem Speed 33.6Kbps
TX Speed 3sec
Compression MH/MR/MMR/JPEG
ECM Yes
Resolution Std 203*98dpi

Fine 203*196dpi
S.Fine 300*300dpi

Scan Speed(ADF) Std Approx. 5sec/LTR

Fine Approx.7.5sec/LTR

S.Fine Approx.7.5sec/LTR
Rx fax duplex print out No
Multiple page scan Approx. 7 ppm/LTR

speed

Receive Mode Fax, TEL
Memory Capacity 2MB (160 pages)

Optional Memory No

Max locations to 49 locations

store to 1 Group Dial

Fax Forward Yes(On/Off)

Broadcasting 59 locations

Forced Memory TX

Yes
Cover page No
Delayed fax Yes
Memory RX Yes

Functions Voice Request No

TTI Y es
RTI Yes
Polling No
Earth/Recall No
Auto Reduction Yes
RDC No

Specifications

Samsung Electronics 2-5

2.7 Paper Handling

Items Descriptions Remarks

Capacity Main Tray 250sheets
(20lbs) Bypass Single Sheet

Optional Cassette No
Output Capacity 150Sheets/20lb
Output Control Face down
Paper Size Main Tray CST: A4,Letter,Legal

Folio,Executive,B5

Bypass Bypass:Envelope6 3/4,

7 3/4,#9, #10,DL,C5,B5

Paper Weight Main Tray 16~28 lb.

Bypass 16~43 lb.

Paper Path Standard output Bottom to Middle Front

Straight Through Face up, Single Sheet

Paper Size Max 216 x 356mm(8.5"x14")

Min 76 x 127mm(3"x5")

Output Stacker Paper Extension

Document Fixed

Input Guide Bypass Tray Adjustable

Main Tray Universal
Document Adjustable

ADF Paper Weight 12.5~28lb

Capacity 30 sheets
Document Size Widtth 148mm - 216mm(5.8" - 8.5")
Document Size Length 127 mm - 356mm(5" - 14.0")

2.8 Software

Items Descriptions Remarks

Compatibility DOS No

Win 3.x No
Win 95 Yes
Win 98&WinME Yes
Win NT 4.0 Yes
Win 2000 Yes
Win XP Yes
Mac Yes Mac Printer Only
Linux No

Driver Printer GDI

TWAIN Yes PC Fax is only avail-

able through PC
Modem

PC-FAX No

Specifications

2-6 Samsung Electronics

2.9 Accessory

Items Descriptions Remarks

Quick setup guide Yes
Owner's manual Yes(Electronic)
S/W CD ROM 1 CD for User Guide and MFP S/W
Toner Cartridge 1 EA
Drum Unit N/A
Power Cable 1 EA
Telephone Jack 1 EA
In/Out Guide No
Printer Cable No

2.10 Consumables

Items Descriptions Remarks

Type Single Cartridge
How to install Front door open and front loading
Toner Life Initial 1,000 sheets Letter size, 5%

running 3,500 sheets Character Pattern

Level Sensor No

Toner Count Yes

3-1

Samsung Electronics

Whenever servicing the machine, you must
perform as follows:

1. Check to verify that documents are not stored in
memory .

2. Be sure to remove the toner cartridge before you dis­assemble parts.

3. Unplug the power cord.

4. Use a flat and clean surface.

5. Replace only with authorized components.

6. Do not force plastic-material components.

7. Make sure all components are in their proper position.

Releasing Plastic Latches

Many of the parts are held in place with plastic latches.
The latches break easily; release them carefully.
To remove such parts, press the hook end of the latch
away from the part to which it is latched.

3. Disassembly and Reassembly

3-1 General Precautions on Disassembly

When you disassemble and reassemble components, you must use extreme caution. The close proximity of cables to mov ­ing parts makes proper routing a must.

If components are removed, any cables disturbed by the procedure must be restored as close as possible to their original
positions. Before removing any component from the machine, note the cable routing that will be affected.

3-2

Samsung Electronics

Disassembly and Reassembly

3-2 Rear Cover

1. Remove the four screws securing the Rear Cover.

2. Remove the Rear Cover from the Frame Ass'y and
Scanner Ass'y .

3. Unlatch the (Cover Face Up) securing the Rear cover,
as shown below.Then lift the (Cover Face Up) out.

Rear Cover

Cover Face Up

Samsung Electronics

3-3

Disassembly and Reassembly

3-3 Engine Shield Ass'y

1. Before you remove the Engine Shield Ass'y, you
should remove:

- Rear Cover (see page 3-2)

2. Remove the ten screws securing the Engine Shield
Ass'y and remove it. Then unplug the all connectors
from the Main PBA and SMPS.

Engine Shield
Ass’y

1. Before you remove the Main PBA, you should
remove:

- Rear Cover (see page 3-2)

- Engine Shield Ass,y (see page 3-3)

2. Unplug the one connector and remove the five screws
securing the Main PBA. Then lift the Main PBAout, as
shown below.

Main PBA

3-4 Main PBA

3-4

Samsung Electronics

Disassembly and Reassembly

3-5 SMPS

1. Before you remove the SMPS, you should remove:

- Rear Cover (see page 3-2)

- Engine Shield Ass,y (see page 3-3)

2. Unplug the one connector and remove the one screw
securing the Inlet Ass'y

3. Unlatch the Inlet Ass'y and remove it, as shown below.

4. Unplug the one connector and remove the three
screws securing the SMPS. Then lift the SMPS out,
as shown below.

SMPS

Inlet Ass'y

Samsung Electronics

3-5

Disassembly and Reassembly

3-6 Fuser Ass'y

1. Before you remove the Fuser Ass'y, you should
remove:

- Rear Cover (see page 3-2)

- Engine Shield Ass,y (see page 3-3)

2. Unplug the two connectors from the Main PBAand
SMPS, as shown below. Then remove the four
screws securing the Fuser Ass'y and remove it.

3. Remove the two screws securing the Thermostat.
Then lift the Thermostat out

4. Remove the two screws securing the Halogen Lamp.
Then take out the Halogen Lamp from the Heat

5. Remove the one screw securing the Idle Gear and
remove it.

6. Remove the four screws securing the Fuser Cover
and remove it, as shown below.

Fuser Ass'y

Heat Roller

Halogen Lamp

Thermostat

Idle Gear

Fuser Cover

3-6

Samsung Electronics

Disassembly and Reassembly

Thermister Harness

3-7 Side Cover (LH, RH)

1. Before you remove the Side Cover (LH, RH), you
should remove:

- Rear Cover (see page 3-2)

2. Unplug the FPC Cables and Speaker Harness, as
shown below.

Note : You should connector remove the FPC Cable

vertically to avoid the FPC cable pin damage.

3. Lift the LH and RH Side Cover out in the direction of
arrow.

Side Cover(RH)

Side Cover(LH)

7. Unwrap the Thermister Harness, as shown below. 8. Remove the one screw securing the Thermister and
remove it, as shown below.

FPC cable

Speaker Harness

Thermister

Samsung Electronics

3-7

Disassembly and Reassembly

3-8 Scanner Ass'y

1. Before you remove the Scanner Ass'y, you should

remove:

- Rear Cover (see page 3-2)

- Side Cover (LH, RH) (see page 3-6)

2. Remove the two screws securing the Scanner Ass'y,

as shown below.

3. Pull up the Scanner Ass'y, as shown below.

4. Remove the ADF Motor connector from the Scanner
PBA, as shown below.

5. Pull the Platen Cover upward and remove it..

ADF Motor
Connector

Scanner Ass’y

3-8

Samsung Electronics

Disassembly and Reassembly

6. Unplug the two connectors and CCD Cable from the
Scanner PBA.

7. Remove the two screws securing the Scanner PBA
and remove it.

8. Remove the three screws securing the Scan Lower
Ass'y .

9. Lift the OPE Unit out. Then unplug the two connec­tors from the OPE Unit and remove it.

10. Remove the two screws securing the Window Cover.

11. Unlatch the Window Cover securing the Scan Lower

Ass'y Then pull the Window Cover upward and
remove it..

OPE Unit

Scanner
PBA

Window Cover

Samsung Electronics

3-9

Disassembly and Reassembly

12. Remove the CCD Cable, as shown below.

13. Push the Belt Holder and take out the Belt, as shown
below.

14. Pull up the CCD Shaft and take out the Scanner
Module.

15. Remove the Reduction Gear and Idle Gear, as
shown below.

CCD Cable

Belt

Scanner Module

CCD Shaft

Belt Holder

Reduction Gear

Idle Gear

3-10

Samsung Electronics

Disassembly and Reassembly

16. Remove the two screws and take out the Motor
Bracket.

17. Unplug the one connector from the Open Sensor
Ass'y .

18. Unlatch the Open Sensor and remove it, as shown
below.

Open Sensor

Motor Bracket

Samsung Electronics

3-11

Disassembly and Reassembly

3-9 ADF Motor Ass'y

1. Before you remove the ADF Motor Ass'y, you should
remove:

- Rear Cover (see page 3-2)

- Side Cover (LH, RH) (see page 3-6)

- Scanner Ass’y (see page 3-7)

2. Remove the two screws securing the ADF Ass'y and
remove it.

3. Remove the Open Cover, as shown below.

4. Pull the White Bush, then rotate it until reaches the
slot, as shown below. Then lift the Pick up Ass'y out.

5. Remove the two screws securing the Upper Cover
and remove it, as shown below.

6. Unplug the one connector and remove four screws
securing the ADF Motor Ass'y. Then take out the ADF
Motor Ass'y .

ADF Ass'y

White Bush

Pick up Ass'y

Upper Cover

Open Cover

ADF Lower Ass’y

ADF Motor Ass’y

3-12

Samsung Electronics

Disassembly and Reassembly

3-10 OPE Unit

1. Before you remove the OPE Unit, you should remove:

- Rear Cover (see page 3-2)

- Side Cover (LH, RH) (see page 3-6)

- Scanner Ass’y (see page 3-7)

2. Remove the six screws securing the OPE PBAfrom
the OPE Cover.

3. Remove the Contact Rubber from the OPE Cover.

4. Remove the Key Pad from the OPE Cover.

OPE Cover

OPE PBA

Key Pad

Contact Rubber

Samsung Electronics

3-13

Disassembly and Reassembly

3-11 Exit Roller

1. Before you remove the Exit Roller , you should
remove:

- Rear Cover (see page 3-2)

- Scanner Ass’y (see page 3-7)

- Side Cover (LH, RH) (see page 3-6)

2. Remove the two screws securing the Cover-Rear
Upper, as shown below.

3. Remove the Exit Gear and Bearing, as shown below.

Exit Gear

Bearing

Exit Roller

1

2

3-14

Samsung Electronics

Disassembly and Reassembly

3-12 Front Cover

1. Take out the Cassette.

2. OPen the Front Cover.

3. Unlatch the Front Cover securing the Frame Ass'y.
Then remove the Front Cover, as shown below.

Cassette

Front Cover

Samsung Electronics

3-15

Disassembly and Reassembly

3-13 Middle Cover

1. Before you remove the Middle Cover , you should
remove:

- Rear Cover (see page 3-2)

- Side Cover (LH, RH) (see page 3-6)

- Scanner Ass’y (see page 3-7)

- Front Cover (see page 3-14)

2. Remove the six screws securing the Top Cover and
remove it.

3. Unlatch the Top Cover Securing the Frame Ass'y,
using a proper tool as shown below. Then lift the Top
Cover out.

3-14 Fan

1. Before you remove the Fan, you should remove:

- Rear Cover (see page 3-2)

- Side Cover (RH) (see page 3-6)

2. Unplug the connector from the SMPS and remove the
one screw. Then take out the Fan.

DC Fan

Top Cover

3-16

Samsung Electronics

Disassembly and Reassembly

1. Before you remove the LSU, you should remove:

- Rear Cover (see page 3-2)

- Side Cover (LH, RH) (see page 3-6)

- Scanner Ass’y (see page 3-7)

- Front Cover (see page 3-14)

- Middle Cover (see page 3-15)

2. Unplug the two connectors.

3. Remove the four screws securing the LSU and
remove it.

3-16 Drive Ass'y

1. Before you remove the Drive Ass'y, you should
remove:

- Rear Cover (see page 3-2)

- Side Cover (LH) (see page 3-6)

2. Remove the six screws securing the Drive Ass'y.

3. Take out the Drive Ass'y, then unplug the connector
from the Main PBA, as shown below.

3-15 LSU

Drive Ass’y

LSU

Samsung Electronics

3-17

Disassembly and Reassembly

1. Before you remove the Transfer Ass'y, you should
remove:

- Rear Cover (see page 3-2)

- Side Cover (LH, RH) (see page 3-6)

- Scanner Ass’y (see page 3-7)

- Front Cover (see page 3-14)

- Middle Cover (see page 3-15)

2. Remove the three screws securing the Transfer Earth
and remove it.

3. Unplug the PTL Holder connector, then remove the
PTL Holder and PTL Lens, as shown below.

4. Unlatch the Bush and remove it. Then lift the Transfer
Roller out, as shown below.

Transfer
Earth

3-17 Transfer Ass'y

PTL
Holder

PTL
Lens

Bush

Transfer
Roller

3-18 Feed Ass'y

1. Before you remove the Feed Ass'y, you should
remove:

- Rear Cover (see page 3-2)

- Side Cover (LH, RH) (see page 3-6)

- Scanner Ass’y (see page 3-7)

- Front Cover (see page 3-14)

- Middle Cover (see page 3-15)

2. Remove the two screws securing the Guide Paper
and remove it.

3. Pull up the Feed Idle Bush and Feed Idle Shaft, as
shown below.

4. Remove the three screws securing the Feed Bracket
and remove it.

5. Remove the Idle Gear and Feed Gear2.

3-18

Samsung Electronics

Disassembly and Reassembly

Guide paper

Feed Bracket

Bush

Feed Idle
Shaft

Feed Gear2

Idle Gear

Samsung Electronics

3-19

Disassembly and Reassembly

6. Remove the Feed Gear1 Ass'y. 7. Pull up the Feed Roller and Feed Roller1.

Feed Gear1
Ass'y

Feed Roller

Feed Roller1

3-20

Samsung Electronics

Disassembly and Reassembly

3-19 Pick up Ass'y & Solenoid

1. Before you remove the Pick up Ass'y, you should
remove:

- Rear Cover (see page 3-2)

- Engine Shield Ass,y (see page 3-3)

- Side Cover (LH, RH) (see page 3-6)

- Scanner Ass’y (see page 3-7)

- Front Cover (see page 3-14)

- Middle Cover (see page 3-15)

- Drive Ass’y (see page 3-16)

2. Remove the three screws securing the Feed Bracket
and remove it.

3. Remove the Pick up Gear Ass,y.

4. Take out the Pick up Ass'y, as shown below.

5. Remove the two screws securing the Manual
Solenoid and Pick up Solenoid. Then remove Manual
Solenoid and Pick up Solenoid.

Feed Bracket

Bush

1

2

Pick up Ass'y

Pick up Gear
Ass'y

(Pick up)
Solenoid

(Manual)
Solenoid

4. Troubleshooting

Troubleshooting

Samsung Electronics 4-1

4.1 Clearing Jams

4.1.1 Clearing Document Jams(For SCX-4114F only)

4.1.1 Input Misfeed

4.1.1.1 Input Misfeed

4.1.1.2 Exit Misfeed

4.1.1.3 RollerMisfeed

4.1.2 Clearing Paper Jams

4.1.2.1 JAM0 (In the Paper Feed Area)

4.1.2.2 JAM1 (In the Paper Exit Area)

4.1.3 JAM2 (In the Fuser Area of Around the Toner Cartridge Area)

4.2 Consumables and Replacement Parts

4-3 Abnormal Image Printing and Defective Roller

4.4 Error Messages

4.5 User Mode

4.6 Tech Mode

4.7 Engine Test Mode

4.8 Paper Feeding Problems

4.8.1 Wrong Print Position

4.8.2 JAM 0

4.8.3 JAM 1

4.8.4 JAM 2

4.8.5 Multi-Feeding

4.8.6 Paper rolled in the fuser

4.8.7 Paper rolled in the OPC

4.8.8 Defective ADF

4.9 Printing Problems (malfunction)

4.9.1 Defective Operation

4.9.2 Defective LCD Operation

4.9.3 Not function of the gear of the fuser due to melting away

4.9.4 Paper Empty

4.9.5 Paper Empty without indication

4.9.6 Cover Open

4.9.7 No lamp on when the cover is open

4.9.8 Defective motor operation

4.9.9 No Power

4.9.10 Vertical Line Getting Curved

4.10 Printing Quality Problems

4.10.1 Vertical Black Line and Band

4.10.2 Vertical White Line

4.10.3 Horizontal Black Band

4.10.4 Black/White Spot

4.10.5 Light Image

4.10.6 Dark Image or a Black

4.10.7 Uneven Density

4.10.8 Background

4.10.9 Ghost (1)

4.10.10 Ghost (2)

4.10.11 Ghost (3)

4.10.12 Ghost (4)

4.10.13 Satins on the Face of Page

4.10.14 Satins on Back of Page

4.10.15 Blank Page Print out (1)

4.10.16 Blank Page Print out (2)

4.11 Fax & PhoneProblems

4.11.1 No Dial Tone

4.11.2 Defective MF DIAL

4.11.3 Defective FAX FORWARD/RECEIVE

4.11.4 Defective FAX FORWARD

4.11.5 Defective FAX RECEIVE (1)

4.11.6 Defective FAX RECEIVE (2)

4.11.7 Defective FAX RECEIVE (3)

4.11.8 Defective FAX RECEIVE (4)

4.11.9 Defective Automatic Receiving

4.12 Copy Problems

4.12.1 White Copy

4.12.2 Block Copy

4.12.3 Vertical Black Line

4.12.4 Defective image quality

4.13 Scanning Problems

4.13.1 Defective PC Scan

4.13.2 Defective Image Quality of PC Scan

4.14 Toner Cartridge Service

4.14.1 Precautions on Safe-keeping of Toner Cartridge

4.14.2 Service for the Life of Toner Cartridge

4.14.3 Service for Judgement of Inferior Expendables and the
Standard of Guarantee

4.14.4 Signs and Measures at Poor toner cartridge

Troubleshooting

4-2 Samsung Electronics

4.1 Clearing Jams

4.1.1 Clearing Document Jams(For SCX-4114F only)

If a document jams while it is feeding through the ADF (Automatic Document Feeder),“DOCUMENT JAM ” appears on
the display.

4.1.1.1 Input Misfeed

1) Open the ADF top cover.

2) Pull the document gently to the right and out of the
ADF.

3) Close the ADF top cover.Then load the documents
back into the ADF.

NOTE : To prevent document jams,use the document

glass for the thick,thin or mixed documents.

Troubleshooting

Samsung Electronics 4-3

4.1.1.2 Exit Misfeed

1) Open the document cover and turn the release knob to remove the misfed documents from the exit area.

2) Close the document cover.Then load the documents back into the ADF.

4.1.1.3 RollerMisfeed

1) Open the document cover.

2) Turn the release knob so that you can easily seize the misfed document,and remove the document from the ADF or
the feed area by carefully pulling it rightwards by using both hands.

3) Close the document cover.Then load the documents back into the ADF.

Troubleshooting

4-4 Samsung Electronics

4.1.2 Clearing Paper Jams

If paper jams occur,“PAPER JAM ” appears on the display..Refer to the table below to locate and clear the paper jam.

PAPER JAM 0 : In the paper feed area
PAPER JAM 1 : In the paper exit area
PAPER JAM 2 : In the fuser area or around the toner cartridge
BYPASS JAM : In the Bypass tray

Follow the steps below to clear a jam.To avoid tearing the paper, pull the jammed paper out gently and slowly.

4.1.2.1 JAM0 (In the Paper Feed Area)

1) Open and close the front cover.The jammed paper automatically exits the machine.
If the paper does not exit,continue to Step 2.

2 Pull the paper tray open.

3) Remove the jammed paper by gently pulling it straight out.

If there is any resistance when you pull the paper or the paper is not seen in this area,skip to the fuser area
around the toner cartridge

4) Insert the paper tray into the machine until it snaps into place.

Troubleshooting

Samsung Electronics 4-5

4.1.2.2 JAM1 (In the Paper Exit Area)

1) Open and close the front cover.The jammed paper automatically exits the machine.
If the paper does not exit,continue to Step 2.

2) Gently pull the paper out of the front output tray.

3) If there is any resistance when you pull the paper or the paper is not seen in the front output tray,open the rear cover.

4) Remove the jammed paper by gently pulling it straight out..

5) Close the rear cover.

6) Open and close the front cover to resume printing.

Troubleshooting

4-6 Samsung Electronics

4.1.3 JAM2 (In the Fuser Area of Around the Toner Cartridge Area)

NOTE : The fuser area is hot.Take care when removing paper from the machine.

1) Open the front cover and remove the toner cartridge.

2) Remove the jammed paper by gently pulling it straight out.

3) Replace the toner cartridge and close the front cover. Printing automatically resumes.

Troubleshooting

Samsung Electronics 4-7

4.1.2.4 BYPASS JAM (In the Bypass Tray)

“BYPASS JAM ” appears on the display when the machine does not detect paper in the Bypass tray due to no paper or
improper paper loading when you try to print using the Bypass tray.

“BYPASS JAM ” also may occur when the paper is not properly fed into the machine through the Bypass tray.In that
case,pull the paper out of the machine.

4.1.2.5 Tips for Avoiding Paper Jams

By selecting the correct paper types,most paper jams can be avoided.If a paper jam occurs,follow the steps outlined in
“Clearing Paper Jams ”

• Follow the procedures in “Loading Paper ” .Ensure that the adjustable guides are positioned correctly.

• Do not overload the paper tray..Ensure that the paper is below the paper capacity mark on the inside wall of
the paper tray.

• Do not remove the paper from the tray while printing..

• Flex,,fan and straighten the paper before loading.

• Do not use creased,,damp or highly curled paper.

• Do not mix paper types in the paper tray..

• Use only recommended print materials..See “Paper Specifications ”

• Ensure that the recommended print side is facing down when loading paper in the paper tray and facing up in
the Bypass tray.

Troubleshooting

4-8 Samsung Electronics

4.2 Consumables and Replacement Parts

The cycle period outlined below is a general guideline for maintenance.
The example list is for an average usage of 50 transmitted and received documents per day.
Environmental conditions and actual use will vary these factors.
The cycle period given below is for reference only.

COMPONENT REPLACEMENT CYCLE

ADF Rubber 20,000 Pages
ADF Roller 50,000 Pages
Pick-up Roller 60,000 Pages
Friction Pad 60,000 Pages
Transfer Roller 60,000 Pages
Fuser 60,000 Pages
Toner Cartridge 3,000 Pages

4.2 Consumables and Replacement Parts

The cycle period outlined below is a general guideline for maintenance.
The example list is for an average usage of 50 transmitted and received documents per day.
Environmental conditions and actual use will vary these factors.
The cycle period given below is for reference only.

Troubleshooting

Samsung Electronics 4-9

4-3 Abnormal Image Printing and Defective Roller

If abnormal image prints periodically, check the parts shown below.

No Roller Abnormal image period Kind of abnormal image

1 OPC Drum 75.5mm White spot, Block spot
2 Charge Roller 37.7mm Black spot
3 Supply Roller 37.0mm Horizontal density band
4 Develop Roller 35.2mm Horizontal density band
5 Transfer Roller 45.3mm Black side contamination/transfer fault
6 Heat Roller 64.1mm Black spot and fuser ghost
7 Pressure Roller 75.5mm Black side contamination

1
2
3
4

OPC Drum
Charge Roller
Supply Roller
Developing Roller

5
6
7

Transfer Roller
Heat Roller
Pressure Roller

L S U

Fuser

PR

CR

OPC

TR FR

Toner Cartridge

DR

SR

PTL

MP Sensor

R

/

K

C

I

P

Troubleshooting

4-10 Samsung Electronics

Paper Paht

Scanner Part

PTL

P

I

C

K

/

R

PR

CR

DR

SR

TR FR

OPC

L S U

Fuser

Toner Cartridge

1

2

3

4

5

6

8

7

Sensor-DocSensor-Doc

ADF-Roller

Pickup-Roller

Exit-Roller

Doc-Paper(30Sheets)

ADF-Idle Roller

Sensor-Regi

Feed-Roller

CCD-Module

White-SheetWhite-Sheet

Sensor-Regi

Sensor-ScanSensor-Scan

Engine Part

Troubleshooting

Samsung Electronics 4-11

BYPASS JAM

Meaning : When the machine detected the non-feeding from BYPASS Tray.
Solution : Open the side Cover and clear the jam.

COMM. ERROR

Meaning : A problem with the facsimile communications has occurred.
Solution : Try again.

DOCUMENT JAM

Meaning : Loaded document has Jammed in the feeder When Document Jam aeeurred at AD
Solution : Clear the document Jam.

DOOR OPEN

Meaning : The side cover is not securely latched.
Solution : Clear the cover until it clicks in place.

DRUM WARNING

Meaning : When the machine has encountered the drum life,14000 print pages.
Solution : Use little more change if “REPLACE DRUM” is marked in LCD window.

GROUP NOT A VAILABLE

Meaning : You have tried to select a group location where only a single location number can be used, such

as when adding locations for a multi-dial operation.

Solution : Try again, check location for group.

Heating Error

Meaning : During operation, Temperatare does not go up.
Solution : Check thermister contact point & Heating Lamp.

LINE BUSY

Meaning : The remote FAX didn’t answer
Solution : Try again.

LINE ERROR

Meaning : Your unit cannot connect with the remote machine, or has lost contact because of a problem on

the phone line. When the mechine has a problem in cause of fax data reception step

Solution : Try again. If failure persists, wait an hour or so for the line to clear then try again.

LOAD DOCUMENT

Meaning : You have attempted to set up a sending operation with no document loaded.

Load a document and try again.

Solution : Try again. Make sure the remote machine is OK.

MEMORY FULL

Meaning : The memory has become full.
Solution : Either delete unnecessary documents, or retransmit after more memory becomes available, or

split the transmission into more than one operation.

NO ANSWER

Meaning : The remote machine was not answered after all the redial attempts.
Solution : Try again. Make sure the remote machine is OK.

4.4 Error Messages

The display on the front panel shows the messages to indicate the printer ’s status or errors.Refer to the tables below to
understand the message ’s meaning and clear the problem if necessary.Messages and their meanings are listed in
alphabetical order,with numbered messages following.

Troubleshooting

4-12 Samsung Electronics

NO CARTRIDGE

Meaning : When the machine detected the toner cartridge has not been installed.
Solution : Install the Cartridge.

NO. NOT ASSIGNED

Meaning : The speed dial location you tried to use has no number assigned to it.
Solution : Dial the number manually with the keypad, or assign the number.

NO PAPER [ADD PAPER]

Meaning : The recording paper has run out. The printer system stops.
Solution : Load the recording paper in the paper feeder.

OPEN HEAT EROR

Meaning : Thermister does not connected to main board or contact point is not coupled tightly in power on.
Solution : Check thermister contact point, Heating Camp & Thermostat.

OVERHEA T

Meaning : The printer part has overheated.
Solution : Your unit will automatically return to the standby mode when it cools down to normal operating

temperature. If failure persists, call service.

PAPER JAM 0
OPEN/CLOSE DOOR

Meaning : Recording paper has jammed in paper feeding area. Recording paper is jammed in pick-up unit
Solution : Press STOP and clear the jam.

PAPER JAM 1/2
OPEN/CLOSE DOOR

Meaning : Recording paper has jammed inside the unit. Recording paper has jammed in paper exit unit.
Solution : Clear the jam.

RETRY REDIAL?

Meaning : The machine is waiting for the programmed interval to automatically redial.
Solution : You can press START to immediately redial, or STOP to cancel the redial operation.

TONER EMPTY

Meaning : When the machine has encountered the Toner Empty.
Solution : Replace the Toner Cartridge.

TONER LOW

Meaning : Toner may be low
Solution : Toner may be unevenly distributed. Remove the toner cartridge and shake it gently to evenly dis-

tribute the toner. Then replace the toner cartridge.

Scanner Locked

Meaning : Scanner is locked by locker.
Solution : Check locker. Connect the Flat-Cable.

Troubleshooting

Samsung Electronics 4-13

4.5 User Mode

The table in the bellow explains the possible setting functions by user. The details about the ways to use
are explained in the user manual.
In the service manual, the items are about the possible set-up by user.

4-5-1 SCX-4216F

Function Item Content

SYSTEM DATA CASSETTE PAPER LETTER / A4 / LEGAL

BYPASS PAPER LETTER / A4 / LEGAL
MESSAGE CONF. ON / OFF / ERROR
AUTO JOURNAL ON / OFF
RECEIVE CODE 0-9
POWER SAVE ON / OFF
ECM MODE ON / OFF
RX REDUCTION ON / OFF
DISCARD SIZE 0-30mm
REDIAL INTERVAL 1-15
REDIALS 1-13
ANSWER ON RING 1-7
SEND FROM MEMORY ON / OFF
LOCAL ID ON / OFF

CLOCK MODE 12 / 24 HOUR
SYSTEM ID FAX / ID
DATE & TIME
SYSTEM SETUP PREFIX DIAL NO.

RINGER VOLUME LOW / HIGH (10 STEPS)

ALARM SOUND ON / OFF

KEY SOUND ON / OFF

SPEAKER CONTROL COM / ON /OFF

SELECT LANGUAGE ENG/GER/FRE/ITA/SPA/POR/DUT

USB MODE FAST / SLOW

FAX DUPLEX OFF / LONG EDGE / SHORT EDGE

IMAGE QUALITY NORMAL / TEXT / IMAGE
MEMORY CLEAR SYSTEM ID

SYSTEM DATA

PHONE BOOK / MEMORY

TX-RX JOURNAL
DELA Y TX
MEMORY TX
PRIORITY TX
POLLING
ADD/CANCEL ADD / CANCEL
GROUP DIAL
MAINTENANCE CLEAN DRUM

NEW DRUM

NOTIFY TONER LOW ON / OFF

Troubleshooting

4-14 Samsung Electronics

TX CONFIRM
SCHEDULE JOB
PHONE BOOK
SYSTEM LIST
TX JOURNAL
RX JOURNAL
HELP LIST HELP LIST

Function Item Content

4-5-2 SCX-4116

Function Item Content

SYSTEM DATA CASSETTE PAPER LETTER / A4 / LEGAL

BYPASS PAPER LETTER / A4 / LEGAL

POWER SAVE ON / OFF

SELECT LANGUAGE ENG/GER/FRE/ITA/SPA/POR/DUT

USB MODE FAST / SLOW
HELP LIST HELP LIST PRINTOUT
MAINTENANCE CLEAN DRUM

NEW DRUM
REPORTS SYSTEM DATA

HELP LIST HELP LIST

Troubleshooting

Samsung Electronics 4-15

4.6 Tech Mode

4.6.1 How to Enter Service Mode

In service mode (tech) mode, the technician can check the machine and perform various test to isolate the
cause of a malfunction.

To enter the Tech mode, press MENU, #, 1, 9, 3, 4 in sequence, and the LCD briefly displays ‘T’, the
machine has entered service (tech) mode.

While in Tech mode, the machine still performs all normal operations.
To return to normal user mode, press MENU, #, 1, 9, 3, 4 in sequence again, or turn the power off, then on

by unplugging and plugging the power cord.
Options changed while in service mode do not remain changed unless you clear the machine’s memory.

Troubleshooting

4-16 Samsung Electronics

4.6.2 Setting-up System in Tech Mode

4.6.2.1 SCX-4216F (SETUP : #, 1, 9, 3, 4)

Function Item Content

SYSTEM DATA DIAL MODE TONE / PULSE

MODEM SPEED
ERROR RATE 5% /10%
SET TX LEVEL 09-15

SILENCE TIME 12 / NU / OFF
SYSTEM ID The same as User Mode
DATE & TIME The same as User Mode
SYSTEM SETUP The same as User Mode
MEMORY CLEAR CLEAR ALL MEMORY
DELAY TX The same as User Mode
MEMORY TX The same as User Mode
PRIORITY TX The same as User Mode
POLLING The same as User Mode
ADD/CANCEL The same as User Mode
GROUP DIAL The same as User Mode
MAINTENANCE CLEAN DRUM

NEW DRUM

NOTIFY TONER LOW ON / OFF

SWITCH TEST

MODEM TEST

SRAM TEST

DRAM TEST

ROM TEST FLASH / ENGINE

PATTERN TEST PATTERN1-7, QAPATTERN1-4, ALL"1-7 , ALL"

CLEAR COUNT PASSWORD

CRU PRINTS COUNT
FLT SCAN COUNT
ADF SCAN COUNT
USED DRUM COUNT
USED TONER COUNT

TOTAL PAGE COUNT
ANSWER ON CNG 1-4
ADJUST SHADING
FLASH UPGRADE LOCAL

REMOTE : USER PROGRAM ,

EMULATION ,BOOT PROGRAM
PROGRAM DIAL

TX CONFIRM The same as User Mode
SCHEDULE JOB The same as User Mode
PHONE BOOK The same as User Mode
SYSTEM LIST USER MODE
TX JOURNAL The same as User Mode
RX JOURNAL The same as User Mode

Troubleshooting

Samsung Electronics 4-17

REPORTS MSG. CONFIRM

SCHEDULE JOB
PHONE BOOK
SYSTEM DATA
TRANSMISSION
RECEPTION
HELP LIST
PROTOCOL
ERROR CODE

Function Item Content

4.6.2.2 SCX-4116

Function Item Content

SYSTEM DATA CASSETTE PAPER LETTER / A4 / LEGAL

BYPASS PAPER LETTER / A4 / LEGAL
POWER SAVE ON / OFF
SELECT LANGUAGE ENG/GER/FRE/ITA/SPA/POR/DUT
USB MODE FAST / SLOW

MAINTENANCE CLEAN DRUM

MODEM TEST
NEW DRUM
SWITCH TEST
SRAM TEST
DRAM TEST
ROM TEST FLASH / ENGINE
PATTERN TEST PATTERN1-7, QAPATTERN1-4 , ALL
CLEAR COUNT PASSWORD

CRU PRINTS COUNT
FLT SCAN COUNT
ADF SCAN COUNT
USED DRUM COUNT
USED TONER COUNT

TOTAL PAGE COUNT
ADJUST SHADING
FLASH UPGRADE

REPORTS SYSTEM DATA

HELP LIST HELP LIST
ERROR CODE

Troubleshooting

4-18 Samsung Electronics

4.6.3 SYSTEM DATA

DIALING MODE

Select the dialing mode according to the user's line status.
TONE: Electrical type of dial
PULSE: Mechanical type of dial

SILENCE TIME

In ANS/FAX mode, after a call is picked up by the answering machine, the machine monitors the line. If a peri­od of silence is detected on the line at any time, the call will be treated as a fax message and the machine
begins receiving.
Silence detection time is selectable between limited (about 12 seconds) and unlimited time.
When '12 sec' is selected, the machine switches to receiving mode as soon as it detects a period of silence.
When 'unlimited'is selected, the machine waits until the answering operation is concluded even though a period
of silence is detected. After the answering operation is concluded, the machine switches to receiving mode.

SEND FAX LEVEL

You can set the level of the transmission signal. Typically, the Tx level should be under -12 dBm.

Caution: The Send Fax Level is set at the best condition in the shipment from factory. Never change settings

arbitrarily .

ERROR RATE

When the error rate is about to be over the setting value, the Baud rate automatically lowers up to 2400 bps to
make the error rate remain below the setting value.
You can select the rate between 5% and 10%.

MODEM SPEED

You can set the maximum modem speed.
Communication is done with modem speed automatically set at lower speed when communicating with the
modem with lower speed since communication is done on the standard of the side where modem speed is low
for transmission/reception. It is better set 33.6Kbps as default setting.

Troubleshooting

Samsung Electronics 4-19

4.6.4 MEMORY CLEAR

CLEAR ALL MEMORY

The function resets the system as its very first condition as setting in at the factory.
This function is needed to operate to reset the system to the initial value when the product is abnormally
operated or malfunction. All the values are returned to the default values, and all the information, which set
in by user, will be erased.

< Method >

1. Select the [MEMORY CLEAR] at the TECH MODE.

2. Push the ENTER button.

3. Select you country.

4. Push the ENTER button then it will be all memory clear. .

NOTICE : Always perform the memory clear after replace the main board. Otherwise, the system

may not operate properly.

FIRMWARE VERSION : 1.00
ENGINE VERSION : V0.7.6.i

TOTAL PAGE COUNTS : 123

REPLACED TONER COUNTS : 1

EMULATION VERSION : QPDL 1.13 12-11-2002

CRU PRINTS : 123
REPLACED DRUM COUNTS : 1

TOTAL TONER COUNT : 23

ADF SCAN PAGE COUNTS : 10

PLATEN SCAN PAGE COUNTS : 25

< SYSTEM DATA LIST >

Troubleshooting

4-20 Samsung Electronics

4.7 Engine Test Mode

The Engine Tests Mode supplies useful functions to check conducting condition of engine. It tests the con­ducting condition of each device and displays the result of the test at the LCD. It is classified in 6. items
(0~5), and the functions of items are as bellows.
4-5-1 To enter the Engine Test Mode

Press MENU, #, 1, 9, 3, 1 in sequence, and the LCD briefly displays ‘T’, the machine has entered
service (tech) mode.

No. Sub No. Engine t est

0 1 Motor Test 1: On, 2: Off

2 PTL Test 1: On, 2: Off
3 Fan Tes t 1: On, 2: Off

4 Fuser Test

1

If its temperature is lower than the Standby
(160 C), the fuser is on, but if it is higher than
the Standby, the fuser is off.

: On, 2: Off

1 1 LSU Motor Test 1: On, 2: Off

2 LSU Hsync Test 1: On, 2: Off
3 LD On Test 1: On, 2: Off
4 LSU Oper ation 1: On, 2: Off

2 1 Feed Sensor T est Sen sor On : FEED SEN SOR ON Display

Sensor O ff : FEED SENSOR OFF Display

2 Exi t Sensor Test Sensor O n : EXIT SENSOR ON Display

Sensor O ff : EXIT SENSOR OFF D isplay

3 Cov er Sensor T est Sensor O n : COVER SENSOR ON Display

Sensor O ff : COVER SENSOR OFF D isplay

4 1st C AST Empty Test Sen sor On : 1 s t PAPER Em pty Display

Sensor O ff : 1 st PAPER N o Empty Display

5 MP Empty Sen T est Sensor On : MP PAPER Em pty Displ ay

Sensor O ff : MP PAPER No Empty D isplay

6 BIN FULL Sen TEST Sensor On : BIN F ULL SEN ON D isplay

Sensor O ff : BIN F ULL SEN O FF D isplay

3 1 1st CAST Solenoid Test 1: On, 2: Off

2 MP Solenoid Test 1: On, 2: Off
3 Duplex Solenoid T est 1: On, 2: Off

4 1 MHV Test 1: On, 2: Off (-1450v)

2 DevBias Test 1: On, 2: Off ( -450v)
3 THV EN/NEG Test 1: On, 2: Off
4 THV Test 1: On, 2: Off (1300v)
5 THV Trigger Test 1: On, 2: Off

5 1 All Function Test

For SMD T est, Pus h up key : Next function
All Function : N o.0~4

Remark

Troubleshooting

Samsung Electronics 4-21

4.8 Paper Feeding Problems

4.8.1 Wrong Print Position

• Description Printing begins at wrong position on the paper.

Check and Cause Solution

Wrong sense time caused by defective feed sensor
actuator.

Replace the defective actuator

4.8.2 JAM 0

• Description

1. Paper is not exited from the cassette.

2. Jam-0 occurs if the paper feeds into the printer.

PTL

P

I

C

K

/

R

PR

CR

DR

SR

TR FR

Empty Sensor

OPC

L S U

Fuser

Toner Cartridge

EXIT
Sensor

Feed

Sensor

MP Sensor

Check and Cause Solution

1. Check the Solenoid by using DCU
diagnostic mode 06.

2. Check if the pad is loose due to bad
sealing of the side-pad.

3. Check the surface of the roller-pick­up for foreign matter.

4. If continuous clusters occur, check
whether the assembly slot between
shaft-pickup and housing-pickup
become open or is broken away.

5. If the paper feeds into the printer
rand Jam 0 occurs, perform DCU to
check feed-sensor of the engine
board.

1. Replace the solenoid.

2. Replace the side-pad Assembly Lor
R, if necessary.

3. Clean with soft cloth dampened with
IPA(Isopropyl Alcohol) or water.

4. Replace the Housing-Pickup and/or
Shaft-Pickup.

Troubleshooting

4-22 Samsung Electronics

4.8.4 JAM 2

• Description

1. Recording paper is jammed in front of or inside the fuser.

2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the
Actuator-Feed.

PTL

P

I

C

K

/

R

PR

CR

DR

SR

TR FR

Empty Sensor

OPC

L S U

Fuser

Toner Cartridge

EXIT
Sensor

Feed

Sensor

MP Sensor

Check and Cause Solution

1. If the paper is completely fed out of
the printer, but Jam 2 occurs : Exit
sensor is defective.

• After the paper is completely dis-

charged, actuator Exit should return
to the original position to shut the
photo-sensor. Sometimes it takes
longer hour than it should and does
not return.

2. If the paper is rolled in the Fuser Roller:

• This occurs when a Guide claw is

broken away or transformed.

• It occurs when the Spring of a Guide

claw is broken away or transformed.

• It occurs when the Heat-Roller or
Pressure-Roller is seriously contami­nated with the toner.

3. Paper is accordion in the fuser.

1. Check if the exit sensor actuator is
defective.

• Check if the actuator exit is unformed

(Check if the lever part is unformed
in shape).

• Check whether burrs occur in the

assembly part of the actuator exit or
not and if the actuator is smoothly
operated.

• Check if foreign matters and wire get

caught in the actuator exit's operation.

2. If the paper is stuck in the fuser : dis-

assemble the fuser and remove the
jammed paper, and clean the surface
of the pressure roller with dry gauze.

3. Remove the jammed paper after disas­sembling the fuser : Clean the surface
of the pressure roller with dry gauze.

• Remove the toner particles stained

on the rib.

• Check the assemblage and perfor-

mance of the exit.

4.8.3 JAM 1

• Description

1. Recording paper is jammed in front of or inside the fuser.

2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the
Actuator-Feed.

PTL

P

I

C

K

/

R

PR

CR

DR

SR

TR FR

Empty Sensor

OPC

L S U

Fuser

Toner Cartridge

EXIT
Sensor

Feed

Sensor

MP Sensor

Check and Cause Solution

1. If the recording paper is jammed in
front of or inside the fuser.

(Perform DCU diagnostic code of)

2. If the recording paper is stuck in the
discharge roller and the fuser just
after passing through the Actuator­Feed, Feed Actuator may be defec­tive.

1. Replace the SMPS.

2. Reassemble the Actuator-Feed and
Spring-Actuator if the returning is bad.

Troubleshooting

Samsung Electronics 4-23

4.8.5 Multi-Feeding

• Description Multiple sheets of paper are fed at once.

Check and Cause Solution

1. Solenoid malfunction(the solenoid does not work
properly): Perform DCU mode : solenoid check 06.

2. Pad-Friction is contaminated with foreign matter.(oil...)

3. The face of paper is blended.

1. Replace the solenoid if necessary.

2. Clean the pad friction with soft clothe dampened
with IPA(Isopropyl Alcohol).

3. Use the smooth paper.

4.8.6 Paper rolled in the fuser

• Description If contaminated at intervals of 57mm on the back of a paper.

Check and Cause Solution

1. Contamination of the pressure roller.
(Background, Hot off set)

1. Disassemble the fuser, clean the area between the
Heat-roller and Thermistor and remove the foreign
matter of the pressure roller.

2. If background appears badly in the printing, fix it by
referring to the solutions for background.
(See 4.5.8 Background)

Troubleshooting

4-24 Samsung Electronics

4.8.7 Paper rolled in the OPC

• Description Paper is rolled up in the OPC.

Check and Cause Solution

1. Paper is too much thin.

2. The face of paper is curled.

1. Recommend to use normal paper.

2. How to remove the rolled paper in the OPC.

• Remove the paper while turning the OPC against
the ongoing direction.

• Clean fingerprints on the OPC softly with soft
cloth dampened with IPA(Isopropyl Alcohol) or tis­sue.

4.8.8 Defective ADF

• Description

ADF (Automatic document Feeder) is not properly operated.

Check and Cause Solution

1. Check if ADF rubber and HOLDER rubber are dam­aged.

2. Check if the document sensors of OPE ASS'Y
(2 paper sensors) are normal.

1. Replace the contaminated or damaged part.

2. If you cannot confirm the damaged part with the
naked eye, try to replace the OPE ASS'Y.

Troubleshooting

Samsung Electronics 4-25

4.9 Printing Problems (malfunction)

4.9.1 Defective Operation (LCD WINDOW ) Display

• Description

Strange characters are displayed on the OPE Panel and buttons are not operated.

Check and Cause Solution

1. Clear the memory.

2. Check if OPE HARNESS is connected to the Main Board
correctly .

1. Try again after clearing the memory.

2. After confirming that OPE HARNESS is connected to
the Main Board correctly, if it is so, then replace the
OPE ASS'Yand Main Board in sequence.

4.9.2 Defective LCD Operation

• Description

Defective LCD Operation

Check and Cause Solution

1. Clear the memory. (See page ).

2. Confirm to catch a click sound, while a key on the OPE
panel is pressed on.

1. The key is wrong itself or wrongly assembled.

2. Even after the key has been replaced, it is still wrong,
try to replace the OPE ASS'Yand the Main B'D in
sequence.

Troubleshooting

4-26 Samsung Electronics

4.9.3 Not function of the gear of the fuser due to melting away

• Description

The motor breaks away from its place due to gear melting away.

Check and Cause Solution

DCU Mode : Check if the Error States '60' '62' '68' occur.
Check the operation of Fuser Erasing Lamp On/Off with
the Error Code Check -10-.

1. Replace the Fuser.

2. Replace the Main Control board.

4.9.4 Paper Empty

• Description

The paper lamp on the operator panel is on even when paper is loaded in the cassette.

Check and Cause Solution

1. Bending or deformation of the actuator of the paper sen­sor.

2. The function of the engine board is defective Perform
DCU mode: Perform DCU diagnostic code 8.

1. Replace the defective actuator.

2. Replace the engine board.

4.9.5 Paper Empty without indication

• Description

The paper lamp on the operator panel does not come on when the paper cassette is empty.

Check and Cause Solution

1. Bending or deformation of the actuator of the paper sen­sor.

2. The function of the engine board is defective Perform.
DCU mode : Perform DCU diagnostic code 8.

1. Replace the defective actuator.

2. Replace the engine board.

Troubleshooting

Samsung Electronics 4-27

4.9.6 Cover Open

• Description

The ERROR lamp is on even when the print cover is closed.

Check and Cause Solution

1. The hook lever in the top cover may be defective.

2. Check the connector (CN1 : Engine B’d↔HVPS) and
circuit of the cover switch department in the Main Control
board. Perform DCU mode : If Error state '64' occurs,
Check the related codes of the Cover Open Error.

1. Replace the hook lever, if defective.

2. Check the insertion of the Cover Open S/W
Connect.

3. Replace the Main Control board or Cover Open
S/W.

4.9.7 No lamp on when the cover is open

• Description

The ERROR lamp does not come on even when the printer cover is open

Check and Cause Solution

1. Check the connector(CN8) and circuit of the cover switch
department in the Main Control board. Perform DCU
mode : If Error state '64' occurs, Check the related codes
of the Cover Open Error

1. Check the insertion of the Cover Open S/W
Connect.

2. Replace the Main Control board or Cover Open
S/W.

Troubleshooting

4-28 Samsung Electronics

4.9.8 Defective motor operation

• Description

Main motor is not driving when printing, and paper does not feed into the printer, resulting 'Jam 0'.

Check and Cause Solution

1. Motor harness or sub PCB may be defective.

2. Perform DCU diagnostic code 00 and Check the motor
operation.

1. Check the motor harness, replace it, if defective.

2. Replace the SMPS, if necessary.

4.9.9 No Power

• Description

When system power is turned on, all lamps on the operator panel do not come on.

Check and Cause Solution

1. Check if the power input and SMPS output are normal.

2. Check the inferiority of LED-Panel on the front-cover if
the LED of Panel does not appear after normal warming­up.

1. Replace the power supply cord or SMPS.

2. Replace the control board.

3. Replace the LED-panel.

Troubleshooting

Samsung Electronics 4-29

4.9.10 Vertical Line Getting Curved

• Description

When printing, vertical line gets curved.

Check and Cause Solution

1. If the supply of +24v is unstable in the Main Control board
linking with LSU, check drive by DCU Mode: LSU Check

-05- LSU Motor on.

1. Replace LSU.

2. Replace the Main Control board.

Troubleshooting

4-30 Samsung Electronics

4.10 Printing Quality Problems

4.10.1 Vertical Black Line and Band

• Description

1. Straight thin black vertical line occurs in the printing.

2. Dark black vertical band occur in the printing.

Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer

Check and Cause Solution

1. Damaged develop roller in the Developer.
Deformed Doctor-blade or cleaning­blade.

2. Scratched surface of the discharge roller
in the developer.

3. Partly depression or deformation on the
surface of the transfer roller.

1. If causes 1 and 2 occur in the developer
cartridge, replace the developer and try to
print out.

2. Replace the transfer roller if occurred as
No. 3.

4.10.2 Vertical White Line

• Description White vertical voids in the image.

Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer

Check and Cause Solution

1. Foreign matter stuck onto the window of
internal lenses of LSU mirror.

2. Foreign matter or toner particles between
the developer roller and blade.
(In case the life of the developer has
been expired, white lines or light image
occur in front of the image.)

3. It may occur when Burr and foreign sub­stances are on the window of the devel­oper frame.

4. If the fuser is defective, voids occur peri­odically at the top of a black image.

1. Foreign matter stuck onto the window :
Clean the LSU window with recommend­ed cleaner(IPA) Clean the window with a
clean cotton swab.

2. Foreign matter in the LSU : Open the
cover of LSU and clean with a cotton
swab on the surface of the reflex mirror.

3. No 3. : Remove the foreign matter and
burr of the exposure window.
(Developer cartridge)

4. No. 4. : Open the front cover and check
ribs that corresponds to the position of
the voids. Remove if found.

5. If the problems are not solved, replace
the developer cartridge.

4.10 Printing Quality Problems

Troubleshooting

Samsung Electronics 4-31

4.10.3 Horizontal Black Band

• Description

1. Dark or blurry horizontal stripes occur in the printing periodically.
(They may not occur periodically.)

Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer

Check and Cause Solution

1. Bad contacts of the voltage terminals to
developer.

2. The rollers of developer may be stained.
Charge roller = 38.5mm
Supply roller = 51mm
Develop roller = 50mm
Transfer roller = 56.8mm

1. Clean each voltage terminal of the Charge,
Supply, Develop and Transfer roller.

(remove the toner particles and paper par­ticles)

2. Clean the right Gear that has relatively
small gap of the teeth in the OPC.

3. If the malfunction persists, replace the
developer.

4.10.4 Black/White Spot

• Description

1. Dark or blurry black spots occur periodically in the printing.

2. White spots occur periodically in the printing.

Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer

Check and Cause Solution

1. If dark or blurry black spots occur periodi­cally, the rollers in the Developer may be
contaminated with foreign matte or paper
particles.
( Charge roller : 38.5 mm interval

OPC drum : 96 mm interval)

2. If faded areas or voids occur in a black
image at intervals of 96 mm, or black
spots occur elsewhere, the OPC drum
surface is damaged.

3. If a black image is partially broken, the
transfer voltage is abnormal or the trans­fer roller's life has expired.

1. Run OPC cleaning Mode Print and run the
Self-test 2 or 3 times.

2. In case of 96 mm interval unremovable in 1,
cleanly remove foreign substances stuck on
the OPC location equivalent to black spots
and white spots with a dry duster.

3. The transfer roller guarantees 125,000
sheets printing. If the roller's life is expired,
replace it.

4. In case of 38.5 mm interval unremovable in
1, take measures as to replace the develop­er cartridge and try to print out.

5. Clean the inside of the set against the paper
particles and foreign matter in order not to
cause the trouble.

Troubleshooting

4-32 Samsung Electronics

4.10.5 Light Image

• Description The printed image is light, with no ghost.

Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer

Check and Cause Solution

1. Develop roller is stained when the toner
of developer cartridge is almost con­sumed.

2. Ambient temperature is below than 10°C.

3. Bad contact caused by the toner stains
between the high voltage terminal in the
HVPS and the one in the set.

4. Abnormal output from the HVPS.
(Run self-test and check 1~4)

1. Check if the Toner Save mode is off.

2. No 1 : R

eplace the developer cartridge and

try to print out.

3. No 2 : Wait 30 minutes after printer is pow­ered on before you start printing.

4. No3 : Clean up the contaminated area by
the toner.

5. Replace the HVPS if the problems are not
solved by the above four directions.

4.10.6 Dark Image or a Black

• Description The printed image is dark.

Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer

Check and Cause Solution

1. No charge voltage in the engine board.
( Perform DCU diagnostic code 01)

2. Charge voltage is not turned on due to
the bad contacts between power supply
in the side of the Developer and charge
terminal of HVPS.

1. Clean the high voltage charge terminal.

2. Check the state of the connector which
connects the engine board and HVPS.

3. Replace the HVPS if not solved by the
above direction 1 and 2.

Troubleshooting

Samsung Electronics 4-33

4.10.7 Uneven Density

• Description Print density is uneven between left and right.

Check and Cause Solution

1. The pressure force on the left and right
springs of the transfer roller is not even,
the springs are damaged, the transfer
roller is improperly installed, or the trans­fer roller bushing or holder is damaged.

2. The life of the Developer has expired.

3. The toner level is not even on the devel­oper roller due to the bad blade.

1. Replace both the left and right Spring
Holder.

2. Occur in the developer cartridge, replace
the developer and try to print out.

4.10.8 Background

• Description Light dark background appears in whole area of the printing.

Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer

Check and Cause Solution

1. Recycled recording paper has been
used.

2. The life of the Developer has expired.

3. The up-to-down movement of the trans­fer roller is swift?

4. The HVPS is normal?
(Perform DCU diagnostic code 01~04)

1. B/S is not guaranteed when using recycled
paper.

2. Replace the Developer that has expired.

3. Clean the busing part of the transfer roller.

4. Replace the Developer if not solved by the
above direction 1~3.

Troubleshooting

4-34 Samsung Electronics

4.10.9 Ghost (1)

• Description Ghost occurs at 96 mm intervals of the OPC drum in the whole printing.

Digital Printer
Digital Printer
Digital Printer

Digital Printer
Digital Printer
Digital Printer

95.6 mm

Check and Cause Solution

1. Bad contacts caused by contamination
from toner particles between high voltage
terminal in the main body and the elec­trode of the Developer.

2. Bad contacts caused by contamination
from toner particles between high voltage
terminal in the main body and the one in
the HVPS board.

3. The life of developer is expired.

4. Transfer roller lifetime(125,000 sheets)
has expired.

5. Abnormal low temperature(below 10°C).

6. Damaged cleaning blade in the developer .

1. Clean the terminals when contaminated by
toner particles.

2. Occur in the developer cartridge, replace
the developer and try to print out.

3. Replace the engine board if not solved by
the above directions 1-2.

4. If not solved by the direction 3, check the
transfer roller lifetime and replace it.

5. Wait about 1 hour after power on before
using printer.

6. Occur in the developer cartridge, replace
the developer and try to print out.

4.10.10 Ghost (2)

• Description

Ghost occurs at 96 mm intervals of the OPC drum in the whole printing.
(When printing on card stock or transparencies using manual feeder)

Digital Printer
Digital Printer
Digital Printer

Digital Printer
Digital Printer
Digital Printer

95.6 mm

Check and Cause Solution

When printing on card stock thicker than nor­mal paper or transparencies such as OHP,
higher transfer voltage is required.

Select 'Thick Mode' on paper type menu from
the software application and after using return­ing to the original mode is recommended.

Troubleshooting

Samsung Electronics 4-35

4.10.11 Ghost (3)

• Description White ghost occurs in the black image printing at 51mm intervals.

Digital Printer
Digital Printer
Digital Printer

Digital Printer
Digital Printer
Digital Printer

47.1 mm

Check and Cause Solution

1. The life of the developer may be expired.

2. The abnormal voltage and bad contact of
the terminal of the supply roller

1. Occur in the developer cartridge, replace
the developer and try to print out.

2. Check the approved voltage of the supply
roller and contact of the terminal and adjust
if necessary.

4.10.12 Ghost (4)

• Description Ghost occurs at 70 mm intervals.

Digital Printer
Digital Printer
Digital Printer

Digital Printer
Digital Printer
Digital Printer

56.1 mm

Check and Cause Solution

The temperature of the fuser is maintained
high.

1. Disassemble the fuser and remove the
contaminated toner particles on the roller
and clean the foreign matter between
Thermistor and Heat roller.
( Caution: can be deformed)

4.10.13 Satins on the Face of Page

• Description The background on the face of the printed page is stained.

Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer

Check and Cause Solution

1. Toner leakage due to improperly sealed
developer.

2. If the transfer roller is contaminated, satins
on the face of page will occur.

1. Replace the developer cartridge.

2. If the transfer roller is contaminated, run PC
Cleaning Mode Print 2 or 3 times.
And perform Self-Test 2 or 3 times to
remove contamination.

Troubleshooting

4-36 Samsung Electronics

4.10.14 Satins on Back of Page

• Description The back of the page is stained at 56.1 mm intervals.

Digital Printer
Digital Printer
Digital Printer

Digital Printer
Digital Printer
Digital Printer

56.1 mm

Check and Cause Solution

1. Transfer roller is contaminated.

2. Pressure roller is contaminated.

1. Perform the OPC Cleaning Mode Print 2 or
3 times. Run Self-Test to remove the conta­mination of the transfer roller.

2. Replace the transfer roller if contaminated
severely .

3. Disassemble the fuser and clean the
H/R(Heat Roller) and P/R(Pressure roller).
And check the area between H/R and
Thermistor. If contaminated, clean the area
not to be deformed.

4.10.15 Blank Page Print out (1)

• Description Blank page is printed.

Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer

Check and Cause Solution

Bad ground contacts in OPC and/or devel­oper.

Remove contamination of the terminals of the
developer and the unit.

4.10.16 Blank Page Print out (2)

• Description

1. Blank page is printed.

2. One or several blank pages are printed.

3. When the printer turns on, several blank pages print.

Check and Cause Solution

1. Bad ground contacts in OPC and/or
developer.

2. Abnormal solenoid.

1. Remove contamination of the terminals of
the developer.

2. Perform the engine self test using DCU to

check

if the Solenoid is normal.(refer to code 06)

3. If not solved by the above directions 1-2,
Replace the engine board.

4. Turn the power off, delete the data of PC
and try printing again.

Troubleshooting

Samsung Electronics 4-37

4.11.1 No Dial Tone

• Description

While on-hook button is pressed, there is no dial tone.

4.11 Fax & PhoneProblems

Check and Cause Solution

1. Check if the telephone line cord is connected to
TEL LINE correctly.

2. Check if it makes CLICK sound while OHD key is
pressed.

3. Check the connection of HARNESS between the
LIU and the Main B'D.

4. Check if the SPEAKER is connected correctly.

1. If the telephone cord is normal but there is no dial tone,
then try to replace the LIU B'D.

2. If you cannot hear the OHD CLICK sound, the OPE
ASS'Y may be defective. Try to replace the OPE
ASS'Y.

3. Check the connection of Speaker, and try to replace it.

4. Lastly, try to replace the Main B'D.

4.11.2 Defective MF DIAL

• Description

The MF DIAL is not functioning.

Check and Cause Solution

1. Check if the telephone line is connected correctly.

2. Wile the BUTTON KEY is pressed, check to catch
a CLICK sound.

3. Check the connection of HARNESS between the
LIU and the Main PBA.

1. If you cannot catch the OHD CLICK sound, the OPE
ASS'Y may be defective. Try to replace the OPE
ASS'Y.

2. If you can catch a CLICK sound, after checking the
connection of HARNESS between the LIU and the
Main PBA, try to replace the HARNESS.

3. The problem still persists, then replace the LIU and the
main B'D in sequence.

Notes:

Product supports the MF DIAL type only.

Troubleshooting

4-38 Samsung Electronics

4.11.3 Defective FAX FORWARD/RECEIVE

• Description

The FAX FORWARD/RECEIVE is not functioning.

Check and Cause Solution

1. Check if you can catch a dial tone by pressing
OHD.

2. Check if you can catch a RECEIVE tone while
MODEM testing in the TECH mode.

1. If the MODEM testing is normal and there is no dial
tone, then try to replace the LIU B'D.

2. If the MODEM testing is abnormal, try to replace the
Main B'D.

4.11.4 Defective FAX FORWARD

• Description

RECEIVE is functioning, but FORWARD is not functioning or the received data are broken.

Check and Cause Solution

1. Check if there is NOISE when pressing on-hook
dial.

2. Check the RECEIVE condition by trying to forward
a FAX to another fax machine from the forwarding
side FAX.

3. Check if the telephone line connected to the
Product is contaminated or gets stripped off or
down.

1. If it makes NOISE while on-hooking, replace or repair
the telephone line.

Troubleshooting

Samsung Electronics 4-39

4.11.5 Defective FAX RECEIVE (1)

• Description

FORWARD is functioning, but RECEIVE is not functioning or the received data are broken.

Check and Cause Solution

1.Check if there is NOISE when pressing on-hook
dial.

2.Check the RECEIVE condition by trying to receive a
FAX at another fax machine.

1.If it makes NOISE while on-hooking, replace or repair
the telephone line.

Check and Cause Solution

1. Check if there is NOISE when pressing on-hook
dial.

2. Ask to the forwarding side, check the image quality
of another machine receiving a FAX additionally
sent to.

1. If it makes NOISE, rearrange the telephone line. (Refer
to 'Defective FAX RECEIVE'.)

2. Check if the FAX status of the forwarding side is also
normal.

Check and Cause Solution

Check if the RECEIVE mode is TEL MODE or FAX
MODE.

Even when the RECEIVE mode is changed to FAX
MODE, it cannot receive, then replace the LIU and the
Main B'D in sequence.

4.11.6 Defective FAX RECEIVE (2)

• Description

The received data are lengthened or cut in the printing.

4.11.7 Defective FAX RECEIVE (3)

• Description

The phone is ringing continuously, but it cannot receive.

Troubleshooting

4-40 Samsung Electronics

4.11.8 Defective FAX RECEIVE (4)

• Description

The received data is reduced by more than 50% in the printing.

4.11.9 Defective Automatic Receiving

• Description

The automatic receiving function is not working.

Check and Cause Solution

Check the FAX status of the forwarding side. After checking the data of the forwarding side, correct the

FAX of the forwarding side.

Check and Cause Solution

1. Check if the RECEIVE mode is TEL MODE or FAX
MODE.

1. If the RECEIVE mode is set to the TEL MODE, reset it
to the FAX MODE.

2. Even after the RECEIVE mode is changed to the FAX
mode, it cannot receive, then try to replace the LIU and
the Main B'D in sequence.

Troubleshooting

Samsung Electronics 4-41

4.12.1 White Copy

• Description

Blank page is printed out when receiving.

4.12 Copy Problems

4.12.2 Block Copy

• Description

Black page is printed out when receiving..

Check and Cause Solution

1. Check if the recording papers are inserted reverse­ly .

2. Perform the Adjust Scanner in the TECH MODE.
(See page ??

1. Insert the paper with the copy side to be faced down.

2. In case the output waveform is abnormal in the Adjust
Scanner, replace the CCD Module, while replace the
Main B'D in normal.

Check and Cause Solution

Troubleshooting

4-42 Samsung Electronics

4.12.3 Vertical Black Line

• Description

Vertical black lines occur in the printing.

4.12.4 Defective image quality

• Description

The copied image is light or bad.

Check and Cause Solution

1. Check if there are substance materials on CCD
Modual.

2. Perform a Adjust Scanner to check if the waveform
is normal. (See page ??)

3. Clean the cartridge nozzle.

1. If there are some stains on the surface of CIS, wipe
them off with alcohol (IPA).

2. If the CIS waveform is abnormal, replace the CIS
ASS'Y.

3. Clean the nozzle and confirm again.

4. After confirming the CIS waveform and cleaning the
nozzle, if the vertical black lines still occur, then try to
replace the Main B'D.

Check and Cause Solution

Troubleshooting

Samsung Electronics 4-43

4.13.1 Defective PC Scan

• Description The PC Scan is not functioning at all.

4.13 Scanning Problems

Check and Cause Solution

1. Check the Cable (USB or Parallel)

2. Check if the driver is installed properly.

3. Check if copy function operation normally.

1. If the PC and the cable are not connected properly,
reconnect it.

2. After confirming that it is proper by performing a PC
printing test related to driver setup, if it is not so, rein­stall it. (Refer to User's Manual.)

3. If copy function works, replace the Main PBA.
If copy function doesn’t work, replace the CCD Ass’y
and try again.

4.13.2 Defective Image Quality of PC Scan

• Description The image PC scanned is not clear or bad.

Check and Cause Solution

1. Check the waveform form by performing a CCD
test in TECH mode. (Refer to ???)

2. Check if the resolution is set too low in PC Scan
options. (Refer to User's Manual.)

1. If the CCD waveform form is abnormal, try to replace
the CCD ASS’Y.

2. If the resolution is set to low, let the user be acquaint­ed with the using method well.

Troubleshooting

4-44 Samsung Electronics

4.14 Toner Cartridge Service

It is not guaranteed for the default caused by using other toner cartridge other than the cartridge supplied by the
Samsung Electronic or caused by non-licensed refill production.

4.14.1 Precautions on Safe-keeping of Toner Cartridge

Excessive exposure to direct light more than a few minutes may cause damage to the cartridge.

4.14.2 Service for the Life of Toner Cartridge

If the printed image is light due to the life of the toner, you can temporarily improve the print quality by redistributing the
toner(Shake the toner cartridge), however, you should replace the toner cartridge to solve the problem thoroughly.

4.14.3 Service for Judgement of Inferior Expendables and the Standard of Guarantee

Please refer to User's Manual or Instructions on Fax/Printer Expendables SVC for the judgement of inferior expend­ables and the standard of guarantee besides this service manual.

Troubleshooting

Samsung Electronics 4-45

4.14.4 Signs and Measures at Poor toner cartridge

Fault Signs Cause & Check Solution

Light image and
partially blank
image
(The life is ended.)

T oner
Contamination

• The printed image
is light or unclean
and untidy.

• Some part of the
image is not print­ed.

• Periodically a noise
as "tick tick" occurs.

• Toner is fallen on
the papers periodi­cally .

• Contaminated with
toner on prints part­ly or over the whole
surface.

1. If the image is light or unclean
and untidy printed image ­Shake the developer and
then recheck.

(1)NG: Check the weight of the

developer

(2)OK: Lack of toner, so the life

is nearly closed.

2. Some part of image is not
printed - Shake the develop­er and then recheck.

(1)NG: Check the weight of the

developer and clean
the LSU window with a
cotton swab, then
recheck.

(2)OK: Lack of toner, so the life

is nearly closed.

3. Periodically a noise as "tick
tick" occurs - Measure the
cycle and the weight of the
developer.

4. White vertical stripes on the
whole screen or partly :
Check the weight of the
developer.

1. Toner is fallen on the paper
periodically .

(1)Check the cycle of the

falling of the toner.

(2)Check the appearance of

both ends of the developer
OPC drum.

2.The center of the printed mat-

ter is contaminated with toner.

(1)Check whether foreign sub-

stances or toner are stuck
to the terminal (contact
point) of the developer.

(2)Check whether the state of

the terminal assembly is
normal.

1. All of 1, 2, 3 above­(1)The weight of the developer

ended: 800g ± 20g

(2)If it become better by shaking,

replace with a new developer
after 50-100 sheets in the clos­ing state of the life span.

2. In case of 2-

If it becomes better after clean­ing the LSU window, then the
developer is normal.
(Because of foreign substance
on the LSU window, the image
has not been printed partly.)

3. In case of 3-

If the cycle of noise is about 2
seconds, the toner inside the
developer has been nearly
exhausted.( Purchase and
replace with a new developer
after using about 200 sheets at
the point of occurrence)

4. In case of 3-

This is a phenomenon caused
by lack of toner, so replace with
a new developer.

1. If both ends of the OPC drum

are contaminated with toner:
Check the life of the developer.
(In case of less than 820g, the
life may be expired.)

2. Check whether it could be recy­cled.

3. If it cannot be recycled:

Replace the developer.

Troubleshooting

4-46 Samsung Electronics

Fault Signs Cause & Check Solution

White Black spot

Recycled product

• Light or dark black
dots on the image
occur periodically.

• White spots occur
in the image period­ically .

• Poor appearance of
the developer.

• Unclean and rough
printouts.

• Bad background in
the image.

1. If light or dark periodical black
dots occur, this is because the
developer rollers are contami­nated with foreign substance
or paper particles.

(1)35mm interval : Charged

roller

(2)75mm interval : OPC cycle

2. If white spots occur in a black

image at intervals of 75mm, or
black spots occur elsewhere,
the OPC drum is damaged or
foreign substance is stuck to
the surface.

3. If a black and white or graphic

image is partially broken at
irregular intervals, the transfer
roller's life has been expired or
the transfer voltage is abnor­mal.

1. Poor appearance of the devel­oper.

(1)Check the damage to label

and whether different materi­als are used.

(2)Check the appearance of

parts of the developer, such
as frame, hopper.

2. Unclean and rough printouts.

(1)Check whether foreign sub-

stance or toner are stuck to
the terminal (contact point) of
the developer.

(2)Check whether the state of

the terminal assembly is nor­mal.

1. In case of 1 above ­Run OPC Cleaning Mode Print
4-5 times repeatedly to remove.
Especially check foreign sub­stance on the OPC surface, then
remove them with a clean gauze
moistened with IPA(Isopropyl
Alcohol) not to damage OPC if
necessary .

Never use usual alcohol.

2. In case of 2
If they are not disappeared by
running OPC Cleaning Mode
Print 4-5 times.

: at intervals of 37mm - Replace

the developer.

: at intervals of 75mm - Remove

foreign substance.

: Broken image - Replace the

developer according to care­lessness.

3. In case of 3 - Exchange the

transfer roller because the life of
the transfer roller in use has been
expired. (Check the transfer volt­age and readjust if different.)

1. In case of 1 -

(1)If there is an evidence of disas-

sembling the developer.

(2)If materials other than normal

parts of the developer are
added or substituted.

2. In case of 2 - If there are any

abnormals in connection with the
situation of 1.

(1)It occurs when the developer

is recycled over 2 times.

(2)If toner nearly being expired

are collected to use, it is
judged as the recycled devel­oper.

Troubleshooting

Samsung Electronics 4-47

Fault Signs Cause & Check Solution

Ghost & Image
Contamination

• The printed image
is too light or dark,
or partially contami­nated black.

• Totally contaminat­edblack.
(Black image print­ed out)

• The density of print­outs is too dark and
ghost occurs.

1. The printed image is too light
or dark, or partially contami­nated black.

(1)Check whether foreign sub-

stance or toner are stuck to
the terminal(point of contact)
of the developer.

(2)Check whether the terminal

assembly is normal.

2. Totally contaminated black.
(Black image printed out)

(1)Check whether foreign sub-

stances are stuck to the ter­minal(point of contact) of the
developer and the state of
assembly .
(Especially check the
charged roller terminal.)

3. The printed image is dark and
ghost occurs.

(1)Check foreign substance

attached to the terminal
(point of contact) of the
developer and the state of
assembly .
(Especially check the devel­oping roller terminal.)

1. All of 1, 2, 3 above
(1)Remove toner and foreign sub-

stances adhered to the contact
point of the developer.

(2)The contact point of the unit

facing that of the developer
also must be cleaned.

(3)If the terminal assembly is

unsafe:

• Fully stick the terminal to or
reassemble it after disassem­bling.

• Disassemble the side plate and
push the terminal to be stuck,
then reassemble it.

2. In case of 2
It is a phenomenon when the
OPC drum of the developer is not
electrically charged. Clean the
terminals of the charged roller,
then recheck it.

3. In case of 3
It is a phenomenon as the devel­oping bias voltage of the devel­oper. Clean the terminals of the
developing roller, then recheck it.

5-1

5. Exploded Views and Parts List

5-1 Main Assembly Exploded view ............................................................................... page(5-2)

5-2 ADF Assembly Exploded view ................................................................................ page(5-5)

5-3 PLATEN COVER Assembly Exploded view ........................................................... page(5-8

5-4 OPE Assembly Exploded view ................................................................................ page(5-10)

5-5 Scanner Assembly Exploded view ......................................................................... page(5-12)

5-6 Frame Ass’y Exploded view .................................................................................... page(5-14)

5-7 Rx Drive Ass’y Exploded view ................................................................................ page(5-17)

5-8 Fuser Ass’y Exploded view ..................................................................................... page(5-18)

5-9 Cassette Ass’y Exploded view ................................................................................ page(5-20)

5-10 SCREWS ................................................................................................................... page(5-22)

5-11 SMPS PARTS .............................................................................................................page(5-22)

5-2

Exploded Views and Parts List

5-1 Main Assembly Exploded view

0

1

1-1

1-4

1-2

1-3

1-5

7

19(LIU PBA)

7-1

7-3

7-2

7-4

8

9

9-1

9-2

9-5

9-3

9-4

9-6

9-7

9-9

9-7

9-9

9-8

9-10

9-11

9-13

9-12

9-14

10

10-1

10-2

10-3

1-6

10-4

10-5

10-6

11

13

20

2

15

17

18

3

16

4

5

12

12-1

12-2

14

14-1

14-2

5-3

Exploded Views and Parts List

NO DESCRIPTION SEC CODE Q’TY SA REMARK

1 UNIT-SCAN ASSY TBD 1

1-1 ELAHOU-ADF JC96-02654A 1
1-2 ELAHOU-PLATEN JC96-02657A 1
1-3 ELAHOU-OPE JC96-02658A 1
1-4 CBF-ROCKY_ADF_HARNESS ADF_HARNESS 1
1-5 PMO-COVER WINDOW COVER WINDOW 1

1-6 ROCKY_CONN_PBA CONN_PBA 1
2 ELA HOU-FRAME(220V) JC96-02710A 1
3 ELA HOU-RX DRIVE 1400 NEW-DRIVE ASSY 1
4 UNIT-LSU N202 1
5 CBF HARNESS-LSU 1400 NH3 1
7 SHIELD TBC 1

7-1 SMPS-110V SMPS 1

7-2 CBF HARNESS-MAIN_SMPS K1 1

7-3 BRACKET-P-INLET, ROCKY JC61-00693A 1

7-4 SHIELD-ENGINE, ROCKY JC63-00144A 1
8 PBA MAIN-MAIN JC92-01431A 1
9 ELA UNIT-COVER MIDDLE JC97-01723A 1

9-9 COVER-M-REAR UPPER JC63-00143A 1

9-1 COVER-M-MIDDLE JC63-00141A 1

9-2 PMO-STACKER_RX JC72-00973A 1

9-3 RING-CS 6044-000001 2

9-4 GEAR-IDLE 23 JC66-00396A 1

9-5 PMO-GEAR_EXIT_DRV16 JC72-00143A 1

9-6 GEAR-EXIT F/DOWN JC66-00038A 1

9-7 MEC-BEARING,EXIT JC75-10529A 2

9-8 ROLLER-EXIT_F/DOWN JC66-00378A 1

9-9 RMO-RUBBER EXIT JC73-40915A 1

9-10 TBD

9-1 1 SPRING-EXIT_F/DOWN JC33-00010A 4

9-12 HOLDER-EXIT_F/DOWN JC61-00582A 4

9-13 PMO-ROLLER_EXIT ,MAIN JC72-41081A 4

9-14 PMO-ROLLER_EXIT ,FR JC72-41082A 4

< Main Assembly Parts List >

SA. : Service Available

O: Service available X: Service not available

5-4

Exploded Views and Parts List

10 MEA ETC-COVER FRONT

TBD

1
10-1 ADJUST-MANUALR JC70-00303A 1
10-2 ADJUST RACK-MANUAL JC70-00304A 1
10-3 COVER-FRONT JC63-00103A 1
10-4 ADJUST-MANUALL JC70-00302A 1
10-5 GEAR-RACK_PINION JC66-00387A 1

11 MEA ETC-CASSETTE 1400 TBD 1
12 ELA HOU COVER SIDE L JC96-02709A 1
12-1 COVER-M-SIDE L JC63-00137A 1
12-2 SPEAKER 3001-001293 1
13 COVER-M-SIDE R JC63-00138A 1
14 MEA UNIT- COVER REAR JC97-01724A 1

14-1 COVER-M-REAR JC63-00140A 1
14-2 COVER-M-FACE UP JC63-00142A 1

15 FAN-DC TBD 1
TBD IPR-PLATE_CHANNEL JC61-00606A 1
16 CBF HARNESS-MOTOR NH4 1
17 ROLLER-TRANSFER ROLLER JC66-00528A 1
18 PMO-GEAR TRANSFER JC66-00395A 1
TBD ROCKY_SCAN_FFC SCAN_FFC 1
TBD CABLE-FLAT 3809-001 161 1
TBD SUPPORTER 6103-001048 1
20 ELA TONER UNIT,ROCKY JC96-02707A 1
19 ROCKY_LIU_PBA LIU_PBA 1

< Main Unit Parts List >

SA. : Service Available

NO DESCRIPTION SEC CODE Q’TY SA REMARK

O: Service available X: Service not available

5-5

Exploded Views and Parts List

5-2 ADF Unit Exploded view

1

5

6

0

4

5-1

5-2

5-2

6-1

6-2

6-3

1-2

1-3

1-1

1-3-1

1-3-4

1-3-2

1-3-3

2

2-1

2-2

2-2

2-3

2-6

2-7

2-9

2-13

2-16

2-15

2-12

2-5

2-8

2-15

2-15

2-4

2-10

2-11

2-14

3

3-1

3-2

3-3

3-4

3-5

3-6

3-7

3-8

3-13

3-7

3-11

3-9
3-8

3-15
3-14

3-10

5-6

Exploded Views and Parts List

< ADF Unit Parts List >

SA. : Service Available

NO DESCRIPTION SEC CODE Q’TY SA REMARK

0 ELAHOU-ADF JC96-02654A 1
1 MEAUNIT-ADF UPPER ASS`Y TBD 1

1-1 COVER-M-ADF UPPER JC63-00145A 1
1-2 ROLLER-M-ADF IDLE JC66-00461A 1
1-3 HOLDER-ADF ASSY JC97-01709A 1

1-3-1 RMO-ADF RUBBER JB73-00052A 1
1-3-2 HOLDER-M-ADF JC61-00694A 1
1-3-3 SPRING ETC-PAD JC61-00387A 1
1-3-4 SHEET-ADF SHEET-ADF 1

2 ELAUNIT-ADF LOWER ASS`Y JC96-02668A 1

2-1 COVER-M-ADF LOWER JC63-00148A 1
2-2 CBF D SUB CABLE-ADF_MAIN CABLE JC39-00190A 1
2-3 GROUND-P-ADF JC63-00149A 1
2-4 SHAFT-M-FEED GEAR 38 JC66-00460A 1
2-5 ROLLER-DRIVE JC66-00560A 1
2-6 PMO-ACTUATOR DOC SENSOR JC72-01009A 1
2-7 PMO-ACTUATOR REGI SENSOR JC72-01010A 1
2-8 PMO-ACTUATOR SCAN SENSOR JC72-01011A 1
2-9 SPRING ETC-TORSION DOC (CC2-F) JB61-00076A 3
2-10 IPR-GROUND_ROLLER JC70-10467A 1
2-11 CBF HARNESS-DRIVER GND JB39-00065A 1
2-12 ROLLER-EXIT JC66-00559A 1
2-13 MEC-BRUSH ANTIST A TIC JC75-00161A 1
2-14 SHEET-WHITE BAR JC63-00154A 1
2-15 PMO-BUSH JB72-00819A 4
2-16 SHAFT-M-EXITGEAR 27 JC66-00459A 1

3 ELAHOU-ADF MOTOR JC96-02652A 1

3-1 BRACKET-M-GEAR, ADF JC61-00692A 1
3-2 MOTOR BLOWER-ADF JC31-00023A 1
3-3 GEAR-CLUTCH 29 JB66-00101A 1
3-4 PMO-WHITE CLUTCH SUB 29 JB72-00844A 1
3-5 GEAR-CLUTCH 39 JC66-00322A 1
3-6 RING-C 6044-000159 1
3-7 GEAR-IDLE 35 ADF JC66-00458A 3
3-8 GEAR-40/21 ADF JC66-00456A 3
3-9 GEAR-SWING 31/20 ADF JC66-00457A 1
3-10 LINK-M-SWING ADF JC66-00454A 1
3-1 1 GEAR-58/25 ADF JC66-00455A 1
3-12 IMPELLER-ADF JC66-00556A 1

O: Service available X: Service not available

5-7

Exploded Views and Parts List

< ADF Unit Parts List >

SA. : Service Available

NO DESCRIPTION SEC CODE Q’TY SA REMARK

3-13 GEAR-REMOVE ADF JC66-00557A 1
3-14 WASHER-PLAIN 6031-000023 1

3-15 SPRING ETC CLUTCH JB61-70922A 1
4 MEA-COVER PLATEN(4IN1) JC97-01708A 1
5 MEA-COVER OPEN JC97-01706A 1

5-1 COVER-M-OPEN JC63-00147A 1

5-2 PMO-GUIDE PAPER JB72-00843A 2

5-3 TBD 2
5 ROCKY_ADF_PBA ADF_PBA 1
6 MEAUNIT-PICKUP ASS`Y TBD 1

6-1 PMO-BUSHING WHITE JF72-41306A 1

6-2 GEAR-ADF 38 JB66-00103A 1

6-3 RING-C 6044-000159 1

O: Service available X: Service not available

5-8

Exploded Views and Parts List

5-3 COVER PLATEN

Exploded view

0

1

3-1

3

3-2

3-4

3-3

8

9

10

5

11

6

2

7

7

5-9

Exploded Views and Parts List

0 MEA-COVER PLATEN(4IN1) JC97-01780A 1
1 COVER-M-PLATEN(4IN1) JC63-00146A 1
2 WHITE SPONGE WHITE SPONGE 1
3 MEA-TX STACKER ASS’Y JB97-01544A 1

3-1 PMO-TX STACKER JB72-01166A 1
3-2 PMO-DOC GUIDE(L) JB72-01171A 1
3-3 GEAR-PINION JG66-40003A 1

3-4 PMO-DOC GUIDE(R) JB72-01170A 1
5 ROLLER-M-EXIT IDLE JC66-00462A 2
6 SHAFT-ST ACKER TBD 2
7 MEA-RACK HINGE(4IN1) JC97-01707A 2
8 PMO-ROLL PINCH JG72-40663A 2
9 ICT-SHAFT PINCH JF70-40521B 1
10 SPRING ETC-FEED JC61-00011A 2
11 SPRING ETC-EXIT LOWER IDLE JC61-00484A 4
? SHAFT-IDLE FEED JC66-00558A 1
? GUIDE-STACKER SUB JC61-00712A 1

<

COVER PLATEN

Unit Parts List >

SA. : Service Available

NO DESCRIPTION SEC CODE Q’TY SA REMARK

O: Service available X: Service not available

5-10

Exploded Views and Parts List

5-4 OPE Unit Exploded view

0

1

16

2

3

4

5

6

7

8

9

10

11

12

13

14

15

5-11

Exploded Views and Parts List

0 ELA HOU-OPE JC96-02658A 1
1 COVER-M-OPE(4IN1) JC63-00153A 1
2 KEY-M-RESOLUTION JC64-00059A 1
3 KEY-M-COPY JC64-00054A 1
4 KEY-M-SCROLL JC64-00056A 1
5 KEY-M-STOP JC64-00055A 1
6 KEY-M-START JC64-00057A 1
7 KEY-M-TEL JC64-00053A 1
8 KEY-M-FAX JC64-00060A 1
9 KEY-M-TONER SAVE JC64-00058A 1
10 KEY -M-T OLLSAVE JC64-00061A 1
1 1 RUBBER-COPY JC73-00139A 1
12 RUBBER-SCROLL JC73-00137A 1
13 RUBBER-TEL/FAX JC73-00138A 1
15 ROCKY_OPE_PBA OPE_PBA 1
16 SHEET-LCD JC63-00155A 1

< OPE Unit Parts List >

SA. : Service Available

NO DESCRIPTION SEC CODE Q’TY SA REMARK

O: Service available X: Service not available

5-12

Exploded Views and Parts List

5-5 Scanner Assembly Exploded view

0

1

1-1

1-2

1-3

1-3-1

1-3-2

1-3-3
1-3-4

2

2-1

CONNECTION_PBA

FLAT CABLE

2-2

2-3

2-4

2-5

2-6

2-7

2-17

2-8

2-9

2-11

2-10

2-16

2-13

2-14

2-15-1

2-15-5

2-15-7

2-15-6

2-15-4

2-15-3

2-15-2

2-15

5-13

Exploded Views and Parts List

< Scanner Assembly Parts List >

SA. : Service Available

NO DESCRIPTION SEC CODE Q’TY SA REMARK

0 ELA HOU-PLATEN JC96-02657A 1
1 SCAN UPPER ASSY JC97-01712A 1

1-1 COVER-M-SCAN UPPER JC63-00151A 1
1-2 GLASS-SCAN JC01-00001A 1
1-3 MEA-SCAN DUMMY(4IN1) JC97-01711A 1

1-3-1 COVER-M-SCAN DUMMY(4IN1) JC63-00152A 1
1-3-2 MCT-GLASS ADF JC74-00019A 1
1-3-3 LABEL(P)-SHADING JB68-00644A 1
1-3-4 TAPE-DOUBLE FACE 0203-001266 1

2 ELA HOU-SCAN LOWER JC96-02656A 1

2-1 COVER-M-SCAN LOWER JC63-00150A 1
2-2 MODULE-SCANNER 0605-001080 1
2-3 CBF FLAT CABLE-CCD JB39-00132A 1
2-4 ELA UNIT-CORE JB96-01381A 1
2-5 ICT-SHAFT CCD JB70-00145A 1
2-6 PMO-HOLDER BELT JB72-00764A 1
2-7 PMO-PULLEY JB72-00763A 1
2-8 PMO-HOLDER BELT JB72-01136A 1
2-9 SPRING ETC-BELT JB61-00109A 1
2-10 SPRING-CS 6107-001135 1
2-11 PMO-LEVER SENSOR JC72-00755A 1
2-13

CBF HARNESS-SCAN COVER SENSOR

JB39-00137A 1
2-14 CBF HARNESS -SCAN MOTOR HARNESS MOTOR 1
2-15 ELAHOU-SCAN MOTOR JC96-02655A 1

2-15-1 BRACKET-M-SCAN MOTOR JC61-00698A 1
2-15-2 MOTOR-PLATEN MOTOR-FLATEN 1
2-15-3 GEAR-REDUCTION JB66-00084A 1
2-15-4 GEAR-IDLE JB66-00083A 1
2-15-5 GEAR-TIMING JB66-00082A 1
2-15-6 PMO-HOLDER BELT JB72-00764A 1

2-15-7 RING-E 6044-000125 1
2-16 PHOTO-INTERRUPTER 0604-001050 1
2-17 BELT-TIMING GEAR 6602-001067 1
2-18 CBF HARNESS-MAIN OPE JB39-00130A 1

O: Service available X: Service not available

5-14

Exploded Views and Parts List

5-6 Frame Ass’y Exploded view

1

6

5

11

8

9

10

15

16

17

18

19

20

21

22

23

24

25

33

26

27

28

29

30

31

27-1

27-2

27-3

27-4

27-5

27-6

27-4

39

43

44

6

45

46

47

48

48

51

47-1

47-2

47-3

47-4

45-1

45-2

45-3

40

41

42

32

34

Transfer Roller

35

36

0

2

4

3

12

13

14

16

25

50

6

5

53

52

7

37

38

37

38

49

5-15

Exploded Views and Parts List

< Frame Ass’y Parts List >

SA. : Service Available

NO DESCRIPTION SEC CODE Q’TY SA REMARK

O: Service available X: Service not available

0 ELA UNIT-FRAME ASSY220V TBD 1
1 FRAME-Base JC61-00579A 1
2 GUIDE-TR JC61-00607A 1
3 PLATE-SAW JC61-00604A 1
4 GUIDE-TR RIB JC61-00594A 1
5 PMO-GEAR_EXIT_DRV16 JC72-00143A 1
6 RING-CS 6044-000001 1
7 RMO-RUBBER_FOOT JC73-00027A 1
8 IPR-GROUND TR JC70-00311A 1
9 MEC-TERMINAL JC75-00049A 1
10 IPR-TERMINAL CON JC70-00312A 1
1 1 IPR-TERMINAL CR JC70-00313A 1
12 HOUSING-TERMINAL JC61-00592A 1
13 PMO-Locker cst JC72-00983A 1
14 PMO-ACTUATOR CVR OPEN JC72-00974A 1
15 PMO-PLATE GUIDE DEVE_R JC72-00985A 1
16 SPRING-GUIDE DEVE JC61-00038A 2
17 IPR-GROUND_ROLLER IDLE JC70-00315A 1
18 PMO-PLATE GUIDE DEVE_L JC72-00984A 1
19 PMO-ACTUATOR FEED JC72-00976A 1
20 PMO-ACTUATOR EMPTY JC72-00975A 1
21 PMO-ACTUATOR MANUAL JC72-00977A 1
22 IPR-GROUND EARTH TR JC70-00309A 1
23 SPRING-TR_R TBD 1
24 ROLLER-FEED JC66-00379A 1
25 PMO-BUSHING TX JC72-00382A 1
26 SHAFT-FEED JC66-00398A 1
27 TBD 1

27-1 BUSH-PICK_UP_L JC61-00586A 1
27-2 SHAFT-PICK_UP JC66-00399A 1
27-3 STOPPER-PICK_UP JC61-00593A 1
27-4 PMO-IDLE PICK_UP JC72-00982A 1
27-5 HOUSING-PICK_UP JC61-00591A 1

27-6 BUSH-PICK_UP_R JC61-00587A 1
28 IPR-EARTH TRANSFER JC70-00307A 1
29 HOLDER-PTL JC61-00583A 1
30 LENS-PTL JC67-00027A 1
31 BUSH-TR_L JC61-00588A 1
32 SPRING-TR_L JC61-00024A 1
33 ROLLER-FEED ROLLER 1 TBD 1
34 PMO-BUSHING TR_L JC72-00102A 1
35 IPR-GROUND FUSER JC70-00310A 1
36 SHAFT-FEED IDLE JC66-00527A 1

5-16

Exploded Views and Parts List

< Frame Ass’y Parts List >

SA. : Service Available

NO DESCRIPTION SEC CODE Q’TY SA REMARK

O: Service available X: Service not available

37 BUSH-FEED IDLE JC61-00585A 1
38 SPRING-FEED IDLE TBD 1
39 IPR-P_GROUND_DRIVE2 JC70-00335A 1
40 SPRING-CAM PICK-UP TBD 1
41 CAM-PICK_UP JC66-00377A 1
42 IPR-GROUND DRIVE JC70-00308A 1
43 SOLENOID-HB (PICK-UP) JC33-00009A 1
44 SOLENOID-HB (MANUAL) JC33-00010A 1
45 TBC 1

45-1 PMO-GEAR PICK_UP B JC72-00980A 1
45-2 PMO-GEAR PICK_UP A JC72-00979A 1

45-3 SPRING-PICK_UP GEAR TBD 1
46 BRACKET-FEED JC61-00602A 1
47 TBC

47-1 GEAR-FEED 1 JC66-00393A 1

47-2 PMO-COLLAR_SPRING JC72-00978A 1

47-3 SPRING-CLUTCH TBD 1

47-4 PMO-HUB CLUTCH JC72-00981A 1
48 TBD 1
49 GUIDE-PAPER JC61-00718A 1
50 GEAR-FEED 2 JC66-00394A 1
51 GEAR-IDLE 23 JC66-00396A 1
52 SPRING-ACT_FEED TBD 1
53 SPRING-ACT,MANUAL TBD 1

5-17

Exploded Views and Parts List

5-7 RX Drive Ass’y Exploded view

0

1

2

3

4

4

5

6

7

8

9

HARNESS-MOTOR

5

< RX Drive Ass’y Parts List >

SA. : Service Available

NO DESCRIPTION SEC CODE Q’TY SA REMARK

0 ELAHOU-RX DRIVE 1400 JC96-02733A 1 O
1 BRACKET-GEAR 1400 JC61-00598A 1 X
2 GEAR-FUSER DRV JC66-00388A 1 X
3 GEAR-RDCN Z132/19 JC66-00391A 1 X
4 GEAR-PICK_UP DRV JC66-00389A 2 X
5 RING-E 6044-000231 2 X
6 BRACKET-MOTOR 1400 JC61-00599A 1 X
7 GEAR-RDCN Z7128 JC66-00390A 1 O
8 GEAR-RDCN Z7322 JC66-00392A 1 O
9 MOTOR STEP-7.5 JC31-00028A 1 O

O: Service available X: Service not available

5-18

Exploded Views and Parts List

5-8 Fuser Ass’y Exploded view

0

1

2

3

4

5

32

32

6

33

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

31

22

23

24

25

26

27

30

28

29

5-19

Exploded Views and Parts List

< Fuser Ass’y Parts List >

SA. : Service Available

NO DESCRIPTION SEC CODE Q’TY SA REMARK

O: Service available X: Service not available

0 ELA HOU-FUSER 110V JC96- 1
1 COVER-FUSER J C63-00105A 1
2 HOLDER-PLATE CLAW JC61-00584A 4
3 SPRING ETC-CLAW JC61-00064A 4
4 PMO-ROLLER EXIT JC72-60059A 2
5 SPRING-EXIT F_UP JC61-70976A 2
6 THERMOSTAT-150 JC47-00005A 1
7 PMO-GEAR_EXIT_DRV16 JC72-00143A 1
8 GEAR-IDLE 23 JC66-00396A 1
9 RING-CS 6044-000001 1
10 GEAR-RDCN 2515 JC66-00397A 1
1 1 IPR-ELECTRODE_LAMP JC70-00275A 1
12 ELECTRODE-WIRE_L JC70-00450A 1
13 THERMISTER-NTC HF 1404-001298 1
14 ELECTRODE-WIRE_R JC70-00449A 1
15 CBF HARNESS-FUSER(1) JC39-00239A 1
16 GEAR-FUSER_HTN JC66-00564A 1
17 BUSH-HR_L JC61-00589A 1
18 NPR-ROLLER_HEAT JC66-00601A 1
19 BUSH-HR_R JC61-00590A 1
20 LAMP-HALOGEN(110V) 4713-001155 1 110V
21 ROLLER-EXIT F_UP JC66-00380A 1
22 MEC-ROLLER_PR(1400) JC66-00600A 1
23 BEARING-PRESSURE JC66-10901A 2
24 SPRING-PR(1400) 6107-001168 2
25 PMO-BUSHING TX JC72-00382A 3
26 HOLDER-ACTUATOR JC61-00581A 1
27 PMO-ACTUATOR_EXIT JC72-00987A 1
28 IPR-FRAME_FUSER JC70-00317A 1
29 GUIDE-INPUT JC61-00595A 1
31 RMO-RUBBER_EXIT JC73-00017A 2
33 LABEL(P)-CAUTION, HOT_FUSER JC68-30928D 1
30 SPRING ETC-ACT_EXIT 6107-001165 1
32 NUT-HEXAGON 6021-000222 5
?? NEW-CLAW ASSY TBD
?? PLATE-CLAW JC61-00605A4

5-20

Exploded Views and Parts List

5-9 Cassette Ass’y Exploded view

0

1

2

3

4

5

5

6

7

8

9

10

11

12

13

14

15

16

17

18