Samsung SCX-3400, SCX-3400F, SCX-3405 XSG, SCX-3405F, SCX-3405FH User Guide

...

User’s Guide

BASIC

This guide provides information concerning installation, basic operation and troubleshooting on windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.

SCX-340x/340xW Series

SCX-340xF/340xFW Series

SCX-340xFH/340xHW Series

Some features may not be available depending on models or countries.

1. Introduction

3. Maintenance

Key benefits 5

Features by models 7

Useful to know 13

About this user’s guide 14

Safety information 15

Machine overview 20

Control panel overview 24

Turning on the machine 29

Installing the driver locally 30

Reinstalling the driver 31

2. Menu Overview and Basic Setup

Menu overview 33

Ordering supplies and accessories 70

Available supplies 71

Available maintenance parts 72

Storing the toner cartridge 73

Redistributing toner 75

Replacing the toner cartridge 77

Monitoring the supplies life 79

Setting the toner low alert 80

Cleaning the machine 81

Tips for moving & storing your machine 87

4. Troubleshooting

Tips for avoiding paper jams 89

Machine’s basic settings 39

Media and tray 41

Basic printing 53

Basic copying 59

Basic scanning 64

Basic faxing 65

Clearing original document jams 90

Clearing paper jams 95

Understanding the status LED 99

Understanding display messages 101

5. Appendix

Specifications 107

Regulatory information 116

1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 5

• Features by models 7

• Useful to know 13

• About this user’s guide 14

• Safety information 15

• Machine overview 20

• Control panel overview 24

• Turning on the machine 29

• Installing the driver locally 30

• Reinstalling the driver 31

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 57).

• To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 229).

• To save paper, you can print on both sides of the paper (double-sided printing) (Manual) (see "Using advanced print features" on page 229).

• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

Fast high resolution printing

• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.

• Fast, on-demand printing.

- For single-side printing, 20 ppm (A4) or 21 ppm (Letter).

Convenience

• Easy Capture Manager allows you to easily edit and print whatever you

captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 268).

• Samsung Easy Printer Manager and Printing Status (or Smart Panel) is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Printer Status" on page 277 or "Using Smart Panel" on page 279).

• AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily, than when you use the ordinary program (see "Samsung AnyWeb Print" on page 269).

• Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.

• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

Key benefits

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 109).

• Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 229).

• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 229).

• You can print in various operating systems (see "System requirements" on page 112).

• Your machine is equipped with a USB interface and/or a network interface.

Supports various wireless network setting method

• Using the WPS (Wi-Fi Protected Setup™) button

- You can easily connect to a wireless network using the WPS button on

the machine and the access point (a wireless router).

• Using the USB cable or a network cable

- You can connect and set various wireless network settings using a USB cable or a network cable.

• Using the Wi-Fi Direct

- You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 157.

Features by models

Some features and optional goods may not be available depending on model or country.

Operating System

(●: Included, Blank: Not available)

Software

Operating System

SCX-340x Series

SCX-340xW Series

SCX-340xF Series

SCX-340xFW Series

SCX-340xHW Series

SCX-340xFH Series

Windows ● ●

Macintosh ● ●

Linux ● ●

Unix

Software

SCX-340x Series

SCX-340xW Series

SCX-340xF Series

SCX-340xFW Series

SCX-340xHW Series

SCX-340xFH Series

SPL printer driver ● ●

PCL printer driver

Features by models

PS printer driver

XPS printer driver

● ●

Direct Printing Utility

Samsung Easy Printer Manager

Scan to PC settings ● ●

Fax to PC settings ●

Device Settings ● ●

Samsung Printer Status ● ●

Smart Panel ● ●

AnyWeb Print ● ●

SyncThru™ Web Service ●

(SCX-340xW Series only)

●

(SCX-340xFW/ SCX-340xHW Series only)

SyncThru Admin Web Service ●

(SCX-340xW Series only)

●

(SCX-340xFW/ SCX-340xHW Series only)

Easy Eco Driver ● ●

Fax Samsung Network PC Fax ●

Software

SCX-340x Series

SCX-340xW Series

SCX-340xF Series

SCX-340xFW Series

SCX-340xHW Series

SCX-340xFH Series

Features by models

SCX-340xF Series

Software

SCX-340x Series

SCX-340xW Series

Scan Twain scan driver ● ●

WIA scan driver ● ●

Samsung Scan Assistant ● ●

SmarThru 4

SmarThru Office ● ●

a. For XPS driver, it is only supported for Windows through the Samsung website (www.samsung.com)

(●: Included, Blank: Not available)

SCX-340xFW Series

SCX-340xHW Series

SCX-340xFH Series

1. Introduction

Features by models

Variety feature

Features

SCX-340x Series

SCX-340xW Series

SCX-340xF Series

SCX-340xFW Series

SCX-340xHW Series

SCX-340xFH Series

Hi-Speed USB 2.0 ● ●

Network Interface Ethernet 10/100 Base TX wired LAN ●

(SCX-340xFW/SCX340xHW Series only)

Network Interface 802.11b/g/n wireless LAN

●

(SCX-340xW Series only)

●

(SCX-340xFW/SCX340xHW Series only)

Eco printing (Control panel)

● ●

Duplex (2-sided) printing (Manual)

● ●

USB memory interface

Memory module

Mass Storage Device (HDD)

Duplex Automatic Document Feeder (DADF)

Automatic Document Feeder (ADF) ●

Handset ●

(SCX-340xFH/ SCX-340xHW Series only)

Features by models

Fax Multi-send ●

Delay send ●

Priority send ●

Duplex send

Secure receive ●

Duplex print

Send/ Receive forward - fax ●

Send/ Receive forward - email

Send/ Receive forward - server

Scan Scanning to email

Scanning to SMB server

Scanning to FTP server

Duplex scan

Scan to PC ● ●

Features

SCX-340x Series

SCX-340xW Series

SCX-340xF Series

SCX-340xFW Series

SCX-340xHW Series

SCX-340xFH Series

Features by models

(●: Included, Blank: Not available)

Copy ID card copying ● ●

Reduced or enlarged copying ●

Collation ●

Poster ●

Clone ●

Book

2-up/4-up ●

Adjust background ● ●

Margin shift

Edge erase

Gray enhance

Duplex copy

a. Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer

where you bought your machine.

b. Windows only.

Features

SCX-340x Series

SCX-340xW Series

SCX-340xF Series

SCX-340xFW Series

SCX-340xHW Series

SCX-340xFH Series

Useful to know

The machine does not print.

• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 54).

• Remove the driver and install it again (see "Installing the driver locally" on page 30).

• Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page

228).

Where can I purchase accessories or supplies?

• Inquire at a Samsung distributor or your retailer.

• Visit www.samsung.com/supplies. Select your country/region to view product service information.

A paper jam has occurred.

• Open and close the scan unit (see "Front view" on page 21).

• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 95).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 75).

• Try a different print resolution setting (see "Opening printing preferences" on page 55).

• Replace the toner cartridge (see "Replacing the toner cartridge" on page 77).

The status LED flashes or remains constantly on.

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 99).

Where can I download the machine’s driver?

• You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.

• The screenshots in this administrator’s guide may differ from your machine depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

Conventions

General icons

Icon Text Description

Gives users information to protect the machine from

Caution

Note

possible mechanical damage or malfunction.

Provides additional information or detailed specification of the machine function and feature.

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in minor personal injury or property damage.

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

Do not attempt.

• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction

Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

Be care when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

1. Introduction

Safety information

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Installation / Moving

Warning

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.

If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.

The machine could fall, causing injury or machine damage.

Do not place the machine on an unstable surface.

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

The machine could fall, causing injury or machine damage.

Use only No.26 AWG

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

or larger, telephone line cord, if necessary.

1. Introduction

Safety information

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

Maintenance / Checking

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

a. AWG: American Wire Gauge

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

1. Introduction

Safety information

Supply usage

Caution

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with screws.

• Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

• The machine should only be repaired by a Samsung service technician.

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

1. Introduction

Machine overview

Accessories

Power cord Quick installation guide

Software CD

Misc. accessories

a. The software CD contains the print drivers, user’s guide, and software applications. b. Handset model only (see "Features by models" on page 7). c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

Handset

1. Introduction

Machine overview

7 6

Front view

• This illustration may differ from your machine depending on your model. There are various types of machine.

2 Control panel 8 Scanner glass

Handle

Scan unit

a b

4 Tray 10 Inner cover

5 Tray handle 11 Toner cartridge

• Some features and optional goods may not be available depending on

Type A

model or country (see "Features by models" on page 7).

6 Output support

a. Close the scanner lid before opening the scan unit. b. Be careful not to pinch your fingers.

1 Scanner lid 7 Output tray

1. Introduction

Machine overview

1 2

13 14

Type B

2 Document feeder guide

cover

Document feeder output tray

4 Document feeder output

support

Scanner glass

13 Paper width guide on a document

feeder

Document feeder input support

5 Control panel 15 Document feeder input tray

Handle

Tray

Handset

Scan unit

b c

8 Tray handle 18 Inner cover

9 Output support 19 Toner cartridge

10 Output tray

a. Handset model only (see "Features by models" on page 7). b. Close the scanner lid before opening the scan unit. c. Be careful not to pinch your fingers.

1 Document feeder cover 11 Scanner lid

1. Introduction

Machine overview

Rear view

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

Type B

Type A

4 5

1USB port

Network port

3 Extension telephone socket (EXT.)

4 Telephone line socket (LINE)

5Power receptacle

1USB port 2Power receptacle

a. SCX-340xFW/ SCX-340xHW Series only.

1. Introduction

Control panel overview

Type A

• This control panel may differ from your machine depending on its model. There are various types of control panels.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

Eco

WPS

Print Screen

Turn into eco mode to reduce toner consumption and paper usage when pc-printing only (see "Eco printing" on page 57).

Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 159).

Press this button and the Status LED will start blinking. If you want to print only the active screen, release the button when the Status LED stops blinking. If you want to print the whole screen, release the button while it’s blinking.

• Print Screen can only be used in the Windows and Macintosh operating systems.

• You can only use this function with USBconnected machine.

• When printing the active window/whole monitor screen using the print screen button, the machine may use more toner depending on what is being printed.

• You can only use this function if the machine’s

Samsung Easy Printer Manager program is installed. If you are a Macintosh OS user, you need to enable Screen Print Settings from the Samsung Easy Printer Manager to use the Print

Screen feature.

3 Scan to Sends scanned data (see "Basic Scanning" on page 64).

1. Introduction

Control panel overview

ID Copy

Power

Front LED

Back LED

Stop/ Clear

Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 61).

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.

When the LED lights on, place the front side of an ID card facing down on the scanner glass (see "ID card copying" on page 61).

When the LED lights on, place the back side of an ID card facing down on the scanner glass (see "ID card copying" on page 61).

Stops an operation at any time and there are more functions.

• Cancels the current job.

• Prints configuration report: Press and hold this button for about 2 seconds until the status LED blinks slowly, and release.

• Supplied Information report: Press and hold this button for about 6 seconds and release.

+/- Buttons

Start

Status LED

Toner LED

13 Display screen Shows the number of pages you want to copy.

a. SCX-340xW Series only.

Allows you to increase/decrease the number of pages to copy. You can determine the number of copies (up to 99 copies) to copy by pressing the +/- buttons. The default value is 1.

• If you press the +/- buttons, the number of copies will increase/decrease by one.

• If you press and hold the +/- buttons, the number of copies will increase/decrease by ten.

Starts a job.

Indicates the status of your machine (see "Understanding the status LED" on page 99).

Shows the status of the toner (see "Understanding the status LED" on page 99).

• Network configuration report button for about 4 seconds until the status LED blinks fast, and release.

: Press and hold this

1. Introduction

Control panel overview

Type B

WPS

Print Screen

Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 159).

Press this button and the display will Print Screen? on the display screen. If you want to print only the active screen, select the Active. If you want to print the whole screen, select Full.

• Print Screen can only be used in the Windows and Macintosh operating systems.

• You can only use this function with USBconnected machine.

• When printing the active window/whole monitor screen using the print screen button, the machine may use more toner depending on what is being printed.

• You can only use this function if the machine’s Samsung Easy Printer Manager

program is installed. If you are a Macintosh OS user, you need to enable Screen Print Settings from the Samsung Easy Printer Manager to use the Print Screen feature.

Eco

Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see

ID Copy

"Eco printing" on page 57).

Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 61).

1. Introduction

Control panel overview

Power

Fax

Copy

Scan

9 Left/

Right Arrows

10 OK Confirms the selection on the screen.

Back

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.

Switches to Fax mode.

Switches to Copy mode.

Switches to Scan mode.

Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 33).

Scrolls through the options available in the selected menu and increases or decreases values.

Sends you back to the upper menu level.

Numeric keypad

On Hook Dial

Redial/ Pause

18 Address

Book

Display screen

a. SCX-340xFW/ SCX-340xHW Series only.

Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 223).

When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone (see "Receiving manually in Tel mode" on page 261).

Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing the fax number" on page 254).

Allows you to store frequently used fax numbers or search for stored fax numbers (see "Storing email address" on page 221 or "Setting up the fax address book" on page 224).

Shows the current status and displays prompts during an operation.

Start

Stop/ Clear

Status LED

Starts a job.

Stops an operations at any time.

Indicates the status of your machine (see "Understanding the status LED" on page 99).

1. Introduction

Control panel overview

Adjusting the control panel

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

1. Introduction

Turning on the machine

Connect the machine to the electricity supply first.

Turn the switch on if the machine has a power switch.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

Power is turned on automatically.

For SCX-340x/SCX-340xW Series, press (Power) button on the

control panel.

If you want to turn the power off, press and hold (Power) button for

about 3 seconds.

1. Introduction

Installing the driver locally

A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 144).

• If you are a Macintosh or Linux operating systems user, refer to the "Installation for Macintosh" on page 134 or "Installation for Linux" on page 136.

• The installation window in this User’s Guide may differ depending on the machine and interface in use.

• Selecting Custom Installation allows you to choose which programs to install.

• Only use a USB cable no longer than 3 meters (118 inches).

Windows

Insert the supplied software CD into your CD-ROM drive.

If the installation window does not appear, click Start > All programs > Accessories > Run.

X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.

Select Install Now.

Make sure that the machine is connected to your computer and

powered on.

If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window.

Read the License Agreement, and select I accept the terms of the

License Agreement. Then, click Next.

Follow the instructions in the installation window.

1. Introduction

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