The following symbols are used in this User Manual: 3
Model name & serial number 3
Safety instructions 3
Disposing of the packaging material 7
Proper disposal of your old appliance 7
Correct Disposal of This Product (Waste Electrical & Electronic Equipment) 7
Installing the hob 8
Safety instructions for the installer 8
Tools you will need 8
Connecting to the mains power supply 8
Installing into the countertop 9
Components 11
Before you start 12
Cooking zones 12
Control panel 13
Induction heating 14
Virtual ame technology 14
Safety shutoff 15
Residual heat indicator 15
Temperature detection 15
Cookware 16
Using the touch buttons 19
Operating noises 19
Initial cleaning 19
Flex zone Plus 21
Keep Warm 22
Timer 23
Pause/Resume 23
Quick stop 24
Switching the appliance off 24
Child safety lock 24
Maximum power limit 25
Sound on/off 26
Smart Connect (NZ64N9777GK, NZ64N7777GK model only) 26
Hood control 27
Maintaining your appliance 27
Hob 27
Light soiling 27
Stubborn soiling 28
Problem dirt 28
Hob frame (option) 29
To avoid damaging your appliance 29
Troubleshooting and service 29
Troubleshooting 29
Service 31
Technical data 31
Technical data 31
Cooking zones 31
Product information 32
Appendix 33
Operation 20
Switching the appliance on 20
Selecting cooking zone and power level 20
Power Boost 21
Open Source Announcement (NZ64N9777GK, NZ64N7777GK model only) 33
Please take the time to read this owner’s manual, paying particular attention to the
safety information contained in the following section, before using your appliance.
Keep this manual for future reference.
If transferring ownership of the appliance, please remember to pass the manual on
to the new owner.
The following symbols are used in this User Manual:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property
damage.
CAUTION
To reduce the risk of re, explosion, electric shock, or personal injury when using
your hob, follow these basic safety precaution.
NOTE
Useful tips, recommendations, or information that helps users manipulate the
product.
Model name & serial number
Both the model name and the serial number are labeled underneath the hob base.
For later use, write down the information or attach the additional product label
(located on the top of the product) onto the current page.
Model Name
Serial Number
The safety aspects of this appliance comply with all accepted technical and safety
standards. However, as manufacturers we also believe it is our responsibility to
familiarize you with the following safety instructions.
WARNING
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play
with the appliance.
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
The means for disconnection must be incorporated in the xed
wiring in accordance with the wiring rules.
This Appliance should be allowed to disconnection from the
supply after installation. The disconnection may be achieved by
having the plug accessible or by incorporating a switch in the
ed wiring in accordance with the wiring rules.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied pesons in
order to avoid a hazard.
The method of xing stated is not to depend on the use of
adhesives since they are not considered to be a reliable xing
means.
WARNING: If the surface is cracked, switch off the appliance to
avoid the possibility of electric shock.
During use the appliance becomes hot. Care should be taken to
avoid touching heating elements inside the hob.
WARNING: Accessible parts may become hot during use. Young
children should be kept away.
The appliance is not intended to be operated by means of an
external timer or separate remote-control system.
CAUTION: The cooking process has to be supervised. A short
term cooking process has to be supervised continuously.
The appliance must not be installed behind a decorative door in
order to avoid overheating.
WARNING: The appliance and its accessible parts become hot
during use. Care should be taken to avoid touching heating
elements. Children less than 8 years of age shall be kept away
unless continuously supervised.
WARNING: Unattended cooking on a hob with fat or oil can be
dangerous and may result in a re.
NEVER try to extinguish a re with water, but switch off the
appliance and then c
over ame e.g. with a lid or a re blanket.
WARNING: Danger of re: Do not store items on the cooking
surfaces.
A steam cleaner is not to be used.
Metallic objects such as knives, forks, spoons and lids should
not be placed on the hob surface since they can get hot.
After use, switch off the hob element by its control and do not
WARNING: Use only hob guards designed by the manufacturer
of the cooking appliance or indicated by the manufacturer
of the appliance in the instructions for use as suitable or hob
guards incorporated in the appliance. The use of inappropriate
guards can cause accidents.
The surfaces are liable to get hot during use.
CAUTION
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children unless they are
older than 8 and supervised.
Keep the appliance and its cord out of reach of children less
than 8 year
s.
Be sure the appliance is properly installed and grounded by a
qualied technician.
The appliance should be serviced only by qualied service
personnel. Repairs carried out by unqualied individuals may
cause injury or serious malfunction. If your appliance is in need
of repair, contact your local service centre. Failure to follow
these instructions may result in damage and void the warranty.
Flush - mounted appliances may be operated only after they
have been installed in cabinets and workplaces that conform
to the relevant standards. This ensures sufcient protection
against contact for electrical units as required by the essential
safety standards.
If your appliance malfunctions or if fractures, cracks or splits
appear:
• switch off all cooking zones;
• disconnect the hob from the mains supply; and
Safety instructions
• contact your local service centre.
If the hob cracks, turn the appliance off to avoid the possibility
of electric shock. Do not use your hob until the glass surface
has been replaced.
Do not use the hob to heat aluminium foil, products wrapped
in aluminium foil or frozen foods packaged in aluminium
cookware.
Liquid between the bottom of the pan and the hob can produce
steam pressure. Which may cause the pan to jump.
Always ensure that the hotplate and the base of the pan are
kept dry.
The cooking zones will become hot when you cook.
Always keep small children away from the appliance.
Keep all packaging materials well out of the reach of children,
as packaging materials can be dangerous to children.
This appliance is to be used only for normal cooking and frying
in the home. It is not designed for commercial or industrial use.
Never use the hob for heating the room.
Take care when plugging electrical appliances into mains
sockets near the hob. Mains leads must not come into contact
Always keep the control panels clean and dry.
Never place combustible items on the hob, it may cause re.
There is the risk of burns from the appliance if used carelessly.
Cables from electrical appliances must not touch the hot surface
of the hob or hot cookware.
Do not use the hob to dry clothes.
Users with Pacemakers and Active Heart Implants must
keep their upper body at a minimum distance of 30 cm from
induction cooking zones when turned on. If in doubt, you
should consult the manufacturer of your device or your doctor.
(Induction hob model only)
Do not attempt to repair, disassemble, or modify the appliance
yourself.
Always turn the appliance off before cleaning.
Clean the hob in accordance with the cleaning and care
instructions contained in this manual.
with the hob.
Overheated fat and oil can catch re quickly. Never leave
Keep pets away from the appliance because pets may step on
the controls of the appliance, causing an malfunction.
surface units unattended when preparing foods in fat or oil, for
example, when cooking chips.
All materials used to package the appliance are fully recyclable. Sheet and hard
foam parts are appropriately marked. Please dispose of packaging materials and
old appliances with due regard to safety and the environment.
Proper disposal of your old appliance
WARNING
Before disposing of your old appliance, make it inoperable so that it cannot be a
source of danger. To do this, have a qualied technician disconnect the appliance
from the mains supply and remove the mains lead.
The appliance may not be disposed of in the household rubbish.
Information about collection dates and public refuse disposal sites is available
from your local refuse department or council.
Correct Disposal of This Product (Waste Electrical & Electronic
Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature
indicates that the product and its electronic accessories
(e.g. charger, headset, USB cable) should not be disposed
of with other household waste at the end of their working
life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them
responsibly to promote the sustainable reuse of material
resources.
Household users should contact either the retailer where
they purchased this product, or their local government
ofce, for details of where and how they can take these
items for environmentally safe recycling.
Business users should contact their supplier and check the
terms and conditions of the purchase contract. This product
and its electronic accessories should not be mixed with
other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product specic
regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/
Be sure the new appliance is installed and grounded only by qualied personnel.
Please observe this instruction. The warranty will not cover any damage that may
occur as a result of improper installation.
Technical data is provided at the end of this manual.
Safety instructions for the installer
• A device must be provided in the electrical installation that allows the
Installing the hob
• With respect to re protection, this appliance corresponds to EN 60335 - 2 -
• The installation must guarantee shock protection.
• The kitchen unit in which the appliance is tted must satisfy the stability
• For protection against moisture, all cut surfaces are to be sealed with a
• On tiled work surfaces, the joints in the area where the hob sits must be
• On natural, articial stone, or ceramic tops, the snap action springs must be
• Ensure that the seal is correctly seated against the work surface without any
• The hob must be pressed out from below when removed.
• A board can be installed underneath the hob.
• The ventilation gap between the worktop and front of the unit underneath it
appliance to be disconnected from the mains at all poles with a contact
opening width of at least 3 mm. Suitable isolation devices include line
protecting cut - outs, fuses (screw type fuses are to be removed from the
holder), earth leakage trips and contactors.
6. This type of appliance may be installed with a high cupboard or wall on one
side.
requirements of DIN 68930.
suitable sealant.
completely lled with grout.
bonded in place with a suitable articial resin or mixed adhesive.
gaps. Additional silicon sealant must not be applied; this would make removal
more difcult when servicing.
must not be covered.
Tools you will need
PencilPhillips Head ScrewdriverRuler or Straightedge
Safety GlassesSaber SawDrill
Connecting to the mains power supply
Before connecting, check that the nominal voltage of the appliance, that is, the
voltage stated on the rating plate, corresponds to the available supply voltage. The
rating plate is located on the lower casing of the hob.
WARNING
Shut off power to circuit before connecting wires to circuit.
The heating element voltage is AC 230 V~. The appliance also works perfectly on
networks with AC 220 V~ or AC 240 V~. The hob is to be connected to the mains
using a device that allows the appliance to be disconnected from the mains at all
poles with a contact opening width of at least 3 mm, eg. automatic line protecting
cut - out, earth leakage trips or fuse.
WARNING
The cable connections must be made in accordance with regulations and the
terminal screws tightened securely.
WARNING
Once the hob is connected to the mains supply, check that all cooking zones are
ready for use by briey switching each on in turn at the maximum setting with
Pay attention (conformity) to phase and neutral allocation of house connection and
appliance (connection schemes); otherwise, components can be damaged.
Warranty does not cover damage resulting from improper installation.
WARNING
If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualied persons in order to avoid a hazard.
1N~ (32A)
02
01
0406
01220-240 V ~04Blue
02Brown05Gray
03
LN
05
03Black06Green/Yellow
Installing into the countertop
NOTE
Make a note of the serial number on the
appliance rating label prior to installation.
This number will be required in the case
of requests for service and is no longer
accessible after installation, as it is on the
original rating plate on the upperside or
underside of the appliance.
Installing the hob
2N~ (16A): Separate the 2-phase wires
(L1 and L2) before connection.
01220-240 V ~05Blue
02380-415 V ~06Gray
03Brown07Green/Yellow
04Black
A. Serial number
NOTE
Pay special attention to the minimum space and clearance requirements.
NOTE
03
04
02
01
05
06
07
The bottom of the hob is equipped with a fan. If there is a drawer under the hob
it should not be used to store small objects or paper, since they could damage the
fan or interfere with the cooling if they are sucked into it.
No.ExplanationSize
01Height of
Min 2 mm
ventilation hole
02Width of
560 mm
0104
02
03
L1 N1L2 N2
05
06
07
2 x 1N~ (16A): Separate the wires before
connection.
01220-240 V ~05Black
02Brown06Gray
03Blue07Green/Yellow
04220-240 V
~
ventilation hole
WARNING
For correct supply connection, follow the wiring diagram attached near the terminals.
01On/Off buttonUse this button to switch the power supply
on or off completely.
02Flex zone Plus buttonUse this button to switch the Flex zone Plus
function on or off.
03Cooking zone displayDisplays the power level, activated
functions, residual heat, and information
messages.
04Cooking zone buttonsUse these buttons to select a cooking zone.
05Keep warm buttonUse this button to keep cooked food warm.
Residual heat (hot)
The child lock is activated
A button is being touched for longer than 8 seconds.
The hob is overheated because of abnormal operation.
(example : operation with empty cookware)
Cookware is unsuitable, too small, or no cookware has been
placed on the cooking zone
English 13
Before you start
Induction heating
• The Principle of Induction Heating:
When you place your cookware on a
cooking zone and you turn it on, the
B
A
C
A. Induction coil
Before you start
B. Induced currents
C. Electronic circuits
electronic circuits in your induction
hob produce “induced currents” in the
bottom of the cookware which instantly
raise cookware’s temperature.
• Greater speed in cooking and frying:
As the pan is heated directly and not
the glass, the efciency is greater than
in other systems because no heat is
lost. Most of the energy absorbed is
transformed into heat.
Virtual ame technology
Virtual ame technology creates the
appearance of ames when you turn on an
induction element.
• Virtual ame technology is available only on the front-right cooking zone.
• The virtual ame may look different depending on the appearance, size, or
position of the cookware. (For the best results, use cookware that matches the
element size. Cookware that is too large can cover the virtual ame. Cookware
that is too small can cause the virtual ame to be ill-formed.
• Impurities on the cookware bottom or the hob surface can cause the virtual
ame to be ill-formed or incomplete.
Clean the cookware or the hob surface before using them.
NOTE
If you want to turn off Virtual Flame technology, you must touch the
3 seconds within 10 seconds after turning on the hob.
This function is available only immediately after turn on the hob. After another
action can not be set to function.
NOTE
Use a suitable cookware when using Virtual ame burner.
Size200-220 mm
Cookware surfaceHorizontal hairline
MaterialSTSS (Stainless steel)
When conditions are satised upper table, Virtual Flame shape can be formed
If one of the cooking zones is not switched off or the power level is not adjusted
after an extended period of time, that particular cooking zone will automatically
switch itself off.
Any residual heat will be indicated with , (for “hot”) in the corresponding
cooking zone display.
The cooking zones switch themselves off at the following times.
Power levelSwitch off
1-3After 6 hours
4-6After 5 hours
7-9After 4 hours
10-15After 1.5 hours
NOTE
If the Hob is overheated because of abnormal operation,
And the Hob will be switched off.
NOTE
If cookware is unsuitable, too small, or no cookware has been placed on the
cooking zone,
And after 1 minute the corresponding cooking zone will be switched off.
NOTE
Should one or more of the cooking zones switch off before the indicated time has
elapsed, see the “Troubleshooting” on page 29.
will be displayed.
will be displayed.
Residual heat indicator
When an individual cooking zone or the hob is turned off, the presence of residual
heat is shown with an , (for “hot”) in the corresponding cooking zone
display. Even after the cooking zone has been switched off, the residual heat
indicator goes out only after the cooking zone has cooled.
You can use the residual heat for thawing or keeping food warm.
WARNING
As long as the residual heat indicator is illuminated, there is a risk of burns.
WARNING
If the power supply is interrupted, the
about residual heat will no longer be available.
However, it may still be possible to burn yourself. This can be avoided by always
taking care when near the hob.
, symbol will go out and information
Temperature detection
If for any reason the temperatures on any of the cooking zones were to exceed the
safety levels, the cooking zone will automatically reduce to a lower power level.
When you have nished using the hob, the cooling fan will continue to run until
the hob’s electronics has cooled down. And the cooling fan switches itself off
depending upon the temperature of the electronics.
Before you start
Other reasons why a cooking zone will switch itself off
All cooking zones will switch themselves off if liquid boils over on the control
panel.
The automatic shutoff will also be activated if you place a damp cloth on the
control panel. In both of these instances, the appliance will need to be switched on
again using the
button after the liquid or the cloth has been removed.
English 15
Before you start
Cookware
Use at-bottomed cookware that completely
contacts the entire cooking zone. Check
for atness by rotating a ruler across
the bottom of the cookware. Be sure to
follow all the recommendations for using
cookware.
• Use cookware made with the correct material for induction cooking.
• Use quality cookware with heavier bottoms for better heat distribution. This
Before you start
gives best cooking results.
• Match the cookware size to the quantity of food being prepared.
• Do not let cookware boil dry. This may cause permanent damage in the form
of breakage, fusion, or marring that can affect the ceramic hob. (This type of
damage is not covered by your warranty).
• Do not use dirty cookware or cookware with heavy grease buildup. Always
use cookware that is easy to clean after cooking.
CAUTION
• The cooking zones may appear cooled down after they have been turned off.
However, the glass surface may be hot from residual heat transferred from the
cookware. The risk of burns is still present.
• Do not touch hot cookware directly with your hands. Always use oven mitts or
pot holders to protect your hands from burns.
• Do not slide cookware across the hob surface. Doing so may permanently
damage the hob.
Cookware for induction cooking zones
The Induction burner can only be turned on when cookware with a magnetic base
is placed on one of the cooking zones. You can use the cookware identied as
suitable below.
MaterialSuitability
Steel, enameled steel, cast ironYes
Stainless steelYes (If magnet sticks to the bottom of the
cookware)
Aluminum, copper, brass, glass,
ceramic, porcelain
NOTE
• Cookware appropriate for induction cooking is labelled as suitable by the
manufacturer.
• Certain cookware can make noises when being used on induction cooking
zones.
• These noises do not indicate that the hob is malfunctioning and do not affect
its operation in any way.
• Special stainless-steel cookware may not be suitable for induction cooking.
Check if the base of the cookware is attracted by a magnet.
Induction cooking zones adapt automatically to the bottom size of the cookware
up to a certain limit. However, the magnetic part of the bottom of the cookware
must have a minimum diameter depending upon the size of the cooking zone.
Cooking zoneMinimum diameter of the bottom of the cookware
Flex ZoneFront or rear
Flex Plus
Complete Flex
Plus
Right Rear cooking zone100 mm
Right Front cooking zone140 mm
240 mm (for the longer side of an oval or sh
140 mm
kettle)
Other induction cookware
Some cookware has thin magnetic material on the bottom to work with an
induction heating hob. These cookware has weak magnetism and may not work
well. (Weak magnetism means a magnet does not stick rmly or the area where
the magnet sticks is small.)
• Even though cookware are designed
for an induction hob, the heating
performance could be weak or
sometimes the hob may not detect the
cookware depending on the size and
strength of the magnetic area on the
bottom of the cookware.
Before you start
For best results, use cookware whose
ferromagnetic diameter match that of a
burner. If the cookware is not sensed by the
burner, try a smaller sized burner.
B
A. Area where magnet does not
stick
B. Area where magnet sticks
A
When using large cookware with a
smaller ferromagnetic element, only
the ferromagnetic element heats up.
Consequently, heat might not be uniformly
distributed.
Cookware is suitable for induction cooking
if a magnet sticks to the bottom of the
cookware and the cookware is labelled as
suitable by the cookware manufacturer.
• You can recognise good cookware by their bases. The base is supposed to be
as thick and at as possible.
Before you start
• When buying new cookware, pay special attention to the diameter of the base.
Manufacturers often give only the diameter of the upper rim.
• Do not use cookware which have damaged bases with rough edges or burrs.
Damaged cookware can scratch the ceramic hob permanently if you slide
them across the surface.
• When cold, cookware bases are normally bowed slightly inwards (concave).
They must not be bent outwards (convex).
• If you want to use a special type of cookware, for example, a pressure cooker,
a simmering pan, or a wok, please follow the manufacturer’s instructions.
Correct positioning
CorrectIncorrect
Flat-bottomed cookware and straight
sides
The cookware meets or exceeds the
recommended minimum size for the
cooking zone.
The cookware rests completely on the
hob surface.
Cookware with curved or warped
bottoms or sides
The cookware does not meet the
minimum size required for the current
cooking zone.
The cookware rests on the hob trim or
does not rest completely on the hob
surface.
The cookware is properly balanced.The heavy handle causes the cookware
The Power Boost function makes additional power available to the each cooking
zones. (example : bring a large volume of water to the boil)
Cooking zonesMax Boost time
145 mm10 min
210 mm10 min
Front or Rear Flex Plus10 min
Complete Flex Plus5 min
After these times, the cooking zones automatically return to power level
NOTE
In certain circumstances, the Power Boost function may be deactivated
automatically to protect the internal electronic components of the hob.
For example, It is impossible to output max power on Flex zone rear and Flex zone
front at the same time.
Power management
The cooking zones have a maximum power available to them.
If this power range is exceeded by switching on the Power Boost function, Power
Management automatically reduces the power level of cooking zone.
• No.1 and No.2 is paired
• No3. and No.4 is paired
1
3
The display for this cooking zone alternates
for some seconds between the set power
level and the maximum possible power
2
4
level. After then, the display changes from
the set power level to maximum possible
power level.
.
Flex zone Plus
The Flex zone is the large cooking area
located on the left side of the hob (see the
Cooking Zone 1
Cooking Zone 2
Cooking Zone 3
Cooking Zone 4
With Flex zone Plus, you can use a combination of different cooking zones to
enlarge the cooking area. See the table below for the corresponding button to
touch to activate the different combinations.
Cooking Zone 1 burner2 burner3 burner4 burner
1
2
3
4
NOTE
• When using only one cooking zone, the diameter of the bottom of the
cookware must be less than 14 cm.
• The hob may take 5-10 seconds to recognise the position of cookware.
• Noises may occur while the hob recognise the cookware.
• Do not remove cookware during cooking. For safety purposes, the hob
automatically stops if cookware has been removed for more than 5 seconds.
gure left) that is specially designed to
accommodate multiple pots and pans of
varying shapes and sizes at once. The Flex
zone has four zones that are operated by
individual inductors, allowing you to cook
regardless of where cookware is placed on a
cooking zone.
If a specic time is set for a cooking zone, the cooking zone will shut itself off once
this period of time has elapsed. This function can be used for multiple cooking
zones simultaneously.
Setting the timer
The cooking zone(s) for which you want to apply the safety shutoff must be
switched on.
1. After switched on, touch the
corresponding cooking zone button to
activate the cooking zone.
2. Touch the
will be displayed above the timer
display. (The default setting of the timer
is 10.)
3. Use the Timer setting ( or ) button
to set the desired amount of time, for
example, 15 minutes, after which the
cooking zone will automatically switch
itself off. The safety shutoff is now
activated. (The timer can be set from 1
to 99.)
button. The number 10
4. To cancel the timer settings, select
the corresponding cooking zone and
touch the button for 2 seconds. This
will cancel the cooking zone timer
settings with a beep. If you touch the
button for 2 seconds without selecting
a burner, this will cancel the timer
settings of the most recently changed
cooking zone.
NOTE
• To display the time remaining for any of the cooking zones, touch the selected
cooking zones.
• The settings are reset using the Timer setting (
period of time has elapsed, the cooking zone automatically switches itself off,
an acoustic signal sounds as conrmation and the timer display indicates.
• To change the settings quicker, touch and hold Timer setting ( or ) button
until the desired value is reached.
or ) button. After the set
Pause/Resume
The Pause/Resume function simultaneously switches all cooking zones that are
switched on to the low power setting and then back to the power level that was
previously set. This function can be used to briey interrupt and then continue the
cooking process e.g. to take a telephone call.
When the Pause/Resume function is activated, all touch buttons except for the
This option reduces the step and time it takes to stop cooking.
To switch off a cooking zone, touch the
cooking zone button for 2 seconds.
NOTE
The
button does not support quick stop function.
Switching the appliance off
To completely switch off the appliance, use
the button.
Touch the
seconds.
NOTE
After switching off a single cooking zone or the entire cooking surface, the
presence of residual heat will be indicated in the digital displays of the
corresponding cooking zones in the form of an
The temperature is lowered,
, wil be disappeared.
button for approximately 1-2
, two steps for “hot”.
Child safety lock
You can use the child safety lock to safeguard against unintentionally turning on a
cooking zone and activating the cooking surface. Also the control panel, with the
exception of the button (Only turn off control), can be locked in order to prevent
the settings from being changed unintentionally, for example, by wiping over the
panel with a cloth.
Switching the child safety lock On/Off
1. Touch the button for approximately
3 seconds.
An acoustic signal will sound as
conrmation.
2. Touch any button.will appear in the displays,
indicating the child safety lock has
been activated.
3. For switching the child safety lock
off, touch the button again for 3
seconds. An acoustic signal will sound
as conrmation.
NOTE
• Regardless of power on/off, child lock is activated.
• You can set the child safety lock during cooking. To turn off the burner with
the child safety lock on, touch the
rst and then touch the corresponding cooking zone button.
Smart Connect (NZ64N9777GK, NZ64N7777GK model only)
The hob has built in Wi-Fi module that you can use to sync the hob with the
SmartThings app. On the smartphone app, you can:
• monitor the operating status and the power level settings of the hob elements.
• check and change the timer settings.
Functions that can be operated from the SmartThings app may not work smoothly
if communication conditions are poor or the product is installed in a place with a
weak Wi-Fi signal.
How to connect the hob
Before you can use the remote features of your Samsung hob, you must pair it to
the SmartThings app.
1. Download and open the SmartThings app on your smart device.
2. Touch the
3. Follow the app’s instructions, and then touch and hold the button for 3
seconds.
4. While the connection is being made, the LED indicator above the button
blinks. Once the process is complete, the indicator glows without blinking.
Now the hob is connected successfully.
5. If the Smart Connect LED indicator does not turn on, follow the instruction in
the app to reconnect.
NOTE
• Make sure to set the Smart Connect function only when no hob operation is in
process.
• For further instructions, refer to the web manual at www.samsung.com
Wi-Fi On/Off
• Touch the the
button for approximately 1-2 seconds to turn the hob on.
button to turn on or turn off the Wi-Fi connection.
NOTE
It is not possible to change the sound settings after 10 seconds from turning the
power on.
This product features a Bluetooth device that you can use to connect the hob to
Samsung hood control models. Through the Bluetooth connection, you can use the
hood control function on the SmartThings app.
To nd out more about Samsung hood control-enabled models, visit www.
samsung.com.
To connect to a hood control model
1. Download and run the SmartThings app on your smartphone. Then, complete
the Smart Connect procedure to connect to the hob.
2. Follow the Bluetooth instructions of the hood control model and activate the
Bluetooth connection.
3. Touch and hold the
Bluetooth connection. When the Bluetooth connection is successfully
established,
4. Follow the instructions in the user manual of the hood control model and the
App guide to use the hood control.
NOTE
• If the Smart Connect connection is not successful, you cannot use the
SmartThings app to monitor and control the hood.
• Without a Smart Connect connection to the hob, you can use a Bluetooth
connection to pair the hob with the hood and sync them. To do this, follow
steps 2 and 3 above.
and timer buttons simultaneously to make the
appears on the Timer display.
Hob
WARNING
Cleaning agents must not come into contact with a heated ceramic glass surface:
All cleaning agents must be removed with adequate amounts of clean water after
cleaning because they can have a caustic effect when the surface becomes hot.
Do not use any aggressive cleaners such as grill or oven sprays, scouring pads or
abrasive pan cleaners.
NOTE
Clean the ceramic glass surface after each use when it is still warm to the
touch. This will prevent spillage from becoming burnt onto the surface. Remove
scales, watermarks, fat drippings and metallic discolouration with the use of a
commercially available ceramic glass or stainless steel cleaner.
Light soiling
1. Wipe the ceramic glass surface with a damp cloth.
2. Rub dry with a clean cloth. Remnants of cleaning agent must not be left on the
surface.
3. Thoroughly clean the entire ceramic glass cooking surface once a week with a
commercially available ceramic glass or stainless steel cleaner.
4. Wipe the ceramic glass surface using adequate amounts of clean water and
Glass scrapers and ceramic glass cleaners
are available from specialty retailers.
Maintaining your appliance
Problem dirt
1. Remove burnt-on sugar, melted plastic,
aluminium foil or other materials with
a glass scraper immediately and while
still hot.
WARNING
There is a risk of burning yourself when the
glass scraper is used on a hot cooking zone:
2. Clean the hob as normal when it has
cooled down. If the cooking zone on
which something has melted has been
allowed to cool, warm it up again for
cleaning.
NOTE
Scratches or dark blemishes on the ceramic
glass surface, caused, for example, by a
pan with sharp edges, cannot be removed.
However, they do not impair the function of
the hob.
Do not use vinegar, lemon juice or scale remover on the hob frame; otherwise dull
blemishes will appear.
1. Wipe the frame with a damp cloth.
2. Moisten dried debris with a wet cloth. Wipe and rub dry.
To avoid damaging your appliance
• Do not use the hob as a work surface or for storage.
• Do not operate a cooking zone if there is no pan on the hob or if the pan is
empty.
• Ceramic glass is very tough and resistant to temperature shock, but it is
not unbreakable. It can be damaged by a particularly sharp or hard object
dropping onto the hob.
• Do not place pans on the hob frame. Scratching and damage to the nish may
occur.
• Avoid spilling acidic liquids, for example, vinegar, lemon juice and descaling
agents, onto the hob frame, since such liquids can cause dull spots.
• If sugar or a preparation containing sugar comes into contact with a hot
cooking zone and melts, it should be cleaned off immediately with a kitchen
scraper while it is still hot. If allowed to cool, it may damage the surface when
removed.
• Keep all items and materials that could melt, for example, plastics, aluminium
foil and oven foils, away from the ceramic glass surface. If something of this
nature melts onto the hob, it must be removed immediately with a scraper.
Troubleshooting
A fault may result from a minor information that you can correct yourself with
the help of the following instructions. Do not attempt any further repairs if the
following instructions do not help in each specic case.
WARNING
Repairs to the appliance are to be performed only by a qualied service technician.
Improperly effected repairs may result in considerable risk to the user. If your
appliance needs repair, please contact your customer service centre.
ProblemPossible causeSolution
What should I do if the
cooking zones are not
functioning?
What should I do if the
cooking zones will not
switch on?
What should I do if the
display except for
, the residual heat
indicator suddenly
disppears?
What should I do if,
after the cooking
zones have been
switched off, residual
heat is not indicated in
the display
• The fuse in the house
wiring is not intact.
• The
• The control panel is
• The
• The control panel is
• The cooking zone
button was
accidentally actuated.
partially covered by a
damp cloth or liquid.
button was
accidentally actuated.
partially covered by a
damp cloth or liquid.
was only briey used
and therefore did not
become hot enough.
because of problems with the
PCB or wiring, or electrical
disturbance on the motor
blade.
d0A button is being touched for
more than 8 seconds.
Troubleshooting and service
F0Communications between
main and sub PCBs fail.
F2The touch-enabled IC
communicates abnormally.
Restart the appliance
using the
the problem continues,
disconnect power for
more than 30 seconds.
Then, restart the appliance
and try again. If the
problem still continues,
contact a local service
centre.
Check if the button is wet
or is being touched. If the
problem continues, restart
the appliance using the
button. If the problem
still continues, contact a
local service centre.
Restart the appliance
using the
the problem continues,
disconnect power for
more than 30 seconds.
Then, restart the
appliance. If the problem
still continues, contact a
local service centre.
button. If
button. If
What should I do if the cooking zone will not switch on or off?
This could be due to one of the following possibilities:
• The control panel is partially covered by a damp cloth or liquid.
• The child safety lock is on. and display “L”.
What should I do if the
Check for the following:
• The control panel is partially covered by a damp cloth or liquid.
To reset, touch the
• If liquid has overowed on control panel, please wipe the liquid.
What should I do if the
Check for the following:
• The hob is overheated because of abnormal operation.
• After hob is cooled down, touch the
What should I do if the
Check for the following:
• Cookware is unsuitable, too small, or no cookware has been placed on the
cooking zone.
• If you use suitable cookware, displayed message will automatically disappear.
What should I do if the cooling fan runs after the hob is turned off?
Check for the following:
• When you have nished using the hob, the cooling fan runs by itself for
cooling down.
• After the hob’s electronics has cooled down or elapsed max time (10 minutes)
the cooling fan will be turned off.
• If you request a service call because of an information made in operating the
appliance, the visit from the customer service technician may incur a charge
even during the warranty period.