Samsung ER 5200, ER 5240 Operator's And Programming Manual

ER 5200/5240 Electronic Cash Register
Operator's and
Programming Manual
9/4/2003
CRS, Inc.
All specifications are subject to change without notice 2005
CRS, Inc.
Limited Warranty and Disclaimers of Warranty
This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s).
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, the product or any of the products to which this manual applies. This manual is subject to change without notice and CRS, Inc. has no obligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and CRS, Inc. shall not be liable for any errors or omissions contained in this manual. In no event shall CRS, Inc. be liable for any incidental or consequential damages relating to or arising out of the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of CRS, Inc.
NOTICE
IF ANY WARRANTY IS EXTENDED TO YOU WITH REGARD TO THE PRODUCT(S) TO WHICH THIS MANUAL APPLIES, IT IS A WARRANTY FROM THE ENTITY OR INDIVIDUAL FROM WHOM YOU DIRECTLY PURCHASED THE PRODUCT(S).
SUBJECT TO THE FOREGOING, UNLESS YOU ARE A DIRECT END USER CUSTOMER OF CRS, INC., CRS, INC. DOES NOT EXTEND TO YOU ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY AND EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS IN CONNECTION WITH THE PRODUCT(S) OR ANY SOFTWARE, DRIVERS, OR PROGRAMMING PRODUCT, WHETHER EMBEDDED IN PRODUCT(S) OR PROVIDED AS A SEPARATE PROGRAM, OR USED IN CONJUNCTION WITH THIS/THESE PRODUCT(S). CRS, INC. SPECIFICALLY DOES NOT WARRANT THAT THE OPERATION OF ANY DRIVERS, SOFTWARE, OR PROGRAMMING PRODUCTS LICENSED HEREUNDER, WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE PROGRAMS, SHALL BE UNINTERRUPTED OR ERROR FREE OR THAT FUNCTIONS CONTAINED IN SUCH DRIVERS, SOFTWARE OR PROGRAMMING PRODUCTS SHALL OPERATE IN COMBINATION(S) WHICH MAY BE SELECTED FOR USE BY YOU OR OTHERWISE MEET YOUR REQUIREMENTS.
CRS, Inc. is not responsible for any damages or loss, either direct, indirect, special, incidental or consequential, which you may experience as a result of your purchase or use of the product(s). Your sole remedy in the event that you encounter any difficulties with the product(s) is against the entity or individual from whom you purchased the product(s).
Revision 2.0 - April 1, 2005
WARNING - U.S.
THIS EQUIPMENT GENERATES, USES AND CAN RADIATE RADIO FREQUENCY ENERGY, AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTIONS MANUAL, MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS. IT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A COMPUTING DEVICE PURSUANT TO SUBPART J OF PART 15 OF FCC RULES WHICH ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST SUCH INTERFERENCE WHEN OPERATED IN A COMMERCIAL ENVIRONMENT. OPERATIONS OF THE EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE INTERFERENCE IN WHICH CASE THE USER, AT HIS OWN EXPENSE, WILL BE REQUIRED TO TAKE WHATEVER MEASURES MAY BE REQUIRED TO CORRECT THE INTERFERENCE.
NOTICE - CANADA
THIS APPARATUS COMPLIES WITH THE CLASS “A” LIMITS FOR RADIO INTERFERENCE AS SPECIFIED IN THE CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO INTERFERENCE REGULATIONS.
CET APPAREIL EST CONFORME AUX NORMES CLASS “A” D’INTERFERENCE RADIO TEL QUE SPECIFIER PAR MINISTRE CANADIEN DES COMMUNICATIONS DANS LES REGLEMENTS D’INTERFERENCE RADIO.
ATTENTION
The product that you have purchased may contain a battery that may be recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal
.
Precaution Statements
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock.
1-1 Safety Precautions
1. Be sure that all built-in protective devices are replaced. Restore any missing protective shields.
2. When reinstalling the chassis and its assemblies, be sure to restore all protective devices, including nonmetallic control knobs and compartment covers.
3. Make sure there are no cabinet openings through which people - particularly children - might insert fingers and contact dangerous voltages. Such openings include excessively wide cabinet ventilation slots and improperly fitted covers and drawers.
4. Design Alteration Warning: Never alter or add to the mechanical or electrical design of the SECR. Unauthorized alterations might create a safety hazard. Also, any design changes or additions will void the manufacturer’s warranty.
5. Components, parts and wiring that appear to have overheated or that are otherwise damaged should be replaced with parts that meet the original specifications. Always determine the cause of damage or over- heating, and correct any potential hazards.
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recomm-
ended by the manufacturer. Dispose used batteries according to the manufacturer’s
instructions.
6. Observe the original lead dress, especially near the following areas: sharp edges, and especially the AC and high voltage supplies. Always inspect for pinched, out-of-place, or frayed wiring. Do not change the spacing between comp-onents and the printed circuit board. Check the AC power cord for damage. Make sure that leads and components do not touch thermally hot parts.
7. Product Safety Notice: Some electrical and mechanical parts have special safety-related characteristics that might not be obvious from visual inspection. These safety features and the protection they give might be lost if the replacement component differs from the original - even if the replacement is rated for higher voltage, wattage, etc.
Components that are critical for safety are indicated in the circuit diagram by shading, (
Use replacement components that have the same ratings, especially for flame resistance and dielectric strength specifications. A replacement part that does not have the same safety characteristics as the original might create shock, fire or other hazards.
ATTENTION
ll y a danger d’explosion s’il y a remplacement incorrect de la batterie.
Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé par le constructeur .
Mettre au rebut les batteries usagées conformément aux instructions du fabricant.
) or ( ).
ER 5200/5240 Electronic Cash Register 1
1-2 Servicing Precautions
WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict
between the servicing and safety precautions, always follow the safety precautions.
WARNING: An electrolytic capacitor installed with the wrong polarity might explode
.
1. Servicing precautions are printed on the cabinet. Follow them.
2. Always unplug the units AC power cord from the AC power source before attempting to: (a) Remove or reinstall any component or assembly (b) Disconnect an electrical plug or connector (c) Connect a test component in parallel with an electrolytic capacitor
3. Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements to their original position.
4. After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that the portion around the serviced part has not been damaged.
5. Check the insulation between the blades of the AC plug and accessible conductive parts (examples : metal panels and input terminals).
6. Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect an insulation resistance meter (500V) to the blades of AC plug.
The insulation resistance between each blade of the AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
7. Never defeat any of the B+ voltage interlocks. Do not apply AC power to the unit (or any of its assemblies) unless all solid-state heat sinks are correctly installed.
8. Always connect an instrument’s ground lead to the instrument chassis ground before connecting the positive lead ; always remove the instrument’s ground lead last.
1-3 Precautions for Electrostatically Sensitive Devices (ESDs)
1. Some semiconductor (solid state) devices are easily damaged by static electricity. Such components are called Electrostatically Sensitive Devices (ESDs); examples include integrated circuits and some field­effect transistors. The following techniques will reduce the occurrence of component damage caused by static electricity.
2. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground. Alternatively, wear a discharging wrist­strap device. (Be sure to remove it prior to applying power - this is an electric shock precaution.)
3. After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent accumulation of electrostatic charge.
4. Do not use freon-propelled chemicals. These can generate electrical charges that damage ESDs.
5. Use only a grounded-tip soldering iron when soldering or unsoldering ESDs.
6. Use only an anti-static solder removal device. Many solder removal devices are not rated as anti-static; these can accumulate sufficient electrical charge to damage ESDs.
7. Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive materials.
8. Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material to the chassis or circuit assembly into which the device will be installed.
9. Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or lifting a foot from a carpeted floor can generate enough static electricity to damage an ESD.
2 ER 5200/5240 Electronic Cash Register
Contents
Introduction 7
About the ER-5200 Series..........................................................................................................7
Using This Manual.....................................................................................................................8
Using Flowcharts.........................................................................................................8
Basic Features and Functions.....................................................................................................9
Display.......................................................................................................................10
Receipt Printer ...........................................................................................................13
Journal Printer............................................................................................................14
Control Lock..............................................................................................................15
Keyboards..................................................................................................................16
Initial Clear................................................................................................................18
Operations 19
Function Key Descriptions.......................................................................................................19
Clerk Sign-On/Sign-Off ...........................................................................................................24
Direct Sign-On...........................................................................................................24
Coded Sign-On...........................................................................................................25
Receipt On and Off ..................................................................................................................25
PLU Registrations....................................................................................................................26
NLU (Keyboard PLU) Entries...................................................................................26
Numeric PLU Entries.................................................................................................29
Modifier Entries.........................................................................................................31
Percentage Key (%) Registrations............................................................................................32
Void and Correction Operations ..............................................................................................35
Error Correct..............................................................................................................35
Previous Item Void....................................................................................................36
Merchandise Return...................................................................................................37
VOID Control Lock Position (Transaction Void)......................................................38
Cancel........................................................................................................................39
Subtotal Operations..................................................................................................................40
Subtotal......................................................................................................................40
Add Check (Tray Subtotal)........................................................................................40
Eat-In/Take-Out/Drive Thru Operations....................................................................41
Tax Shift Operations................................................................................................................42
Tendering Operations...............................................................................................................44
Cash...........................................................................................................................44
Check.........................................................................................................................44
Charge........................................................................................................................45
Split Tender ...............................................................................................................46
Post Tendering...........................................................................................................46
Receipt on Request...................................................................................................................47
Training Mode..........................................................................................................................47
Clerk Interrupt..........................................................................................................................47
ER 5200/5240 Electronic Cash Register 3
Non-Add Number.................................................................................................................... 48
No Sale.................................................................................................................................... 48
Received on Account............................................................................................................... 49
Paid Out................................................................................................................................... 49
Table Service Restaurant Operations...................................................................................... 50
Overview................................................................................................................... 50
Posting Guest Checks Manually with the Previous Balance Key.............................. 52
Soft Check................................................................................................................. 53
Hard Check............................................................................................................... 56
Fast Food Drive Thru................................................................................................ 59
Promo Function......................................................................................................... 60
Waste Function ......................................................................................................... 60
Charge Posting Operations...................................................................................................... 61
Currency Conversion............................................................................................................... 64
Food Stamp Operations...........................................................................................................65
Scale Operations...................................................................................................................... 66
Direct Scale Entry..................................................................................................... 66
Manual Weight Entry................................................................................................ 66
Scale With Automatic Tare Entry............................................................................. 67
Scale With Manual Tare Entry.................................................................................. 67
Management Functions 69
Introduction............................................................................................................................. 69
Cash Declaration..................................................................................................................... 70
System Reports........................................................................................................................ 72
Running a Report – General Instructions.................................................................. 72
Report Table ............................................................................................................. 73
S-Mode Programming 75
Overview................................................................................................................................. 75
Clearing Memory..................................................................................................................... 76
Memory All Clear ..................................................................................................... 76
Clear All Totals and Counters................................................................................... 76
Clear Grand Total ..................................................................................................... 77
Clear PLU File.......................................................................................................... 77
Self Tests................................................................................................................................. 77
EPROM Information...............................................................................................................78
Memory Allocation................................................................................................................. 79
Memory Calculation Worksheet ............................................................................... 79
Memory Allocation Program..................................................................................... 80
Memory Allocation Program Scan............................................................................ 80
Function Key Assignment Programming................................................................................. 81
Function Key Codes.................................................................................................. 82
ER-5240 Keyboard Expansion................................................................................................ 83
RS-232 Communication Option Programs.............................................................................. 84
RS-232 Option Chart ................................................................................................ 84
Updating Firmware Program................................................................................................... 86
Update Files.............................................................................................................. 86
PC Connection Cable................................................................................................ 86
Update Boot Area ..................................................................................................... 87
Update Program Area................................................................................................ 88
P-Mode Programming 89
4 ER 5200/5240 Electronic Cash Register
Default Program.......................................................................................................................89
Tax Programming.....................................................................................................................90
Straight Percentage Tax Rate Programming..............................................................91
Tax Table Programming............................................................................................92
PLU Programming...................................................................................................................94
Program 100 - PLU Status Programming...................................................................95
Program 110 - PLU Auto Tare Programming............................................................98
Program 150 - PLU Group Assignment.....................................................................99
Program 200 - PLU Price/HALO Programming......................................................100
Program 250 - PLU Stock Amount Programming...................................................101
Program 300 - PLU Descriptor Programming.........................................................102
Program 350 - PLU Link Programming...................................................................105
Program 400 – PLU Delete Programming...............................................................106
Program 450 – PLU Mix and Match Programming.................................................107
System Option Programming.................................................................................................108
System Option Table................................................................................................109
System Options - Reference Information.................................................................112
Print Option Programming.....................................................................................................114
Print Option Table ...................................................................................................115
Function Key Programming...................................................................................................120
Program 70 - Function Key Options........................................................................120
Program 80 - Function Key Descriptor....................................................................121
Program 90 - Function Key HALO..........................................................................122
Instructions for Currency Conversion Rate - Program 90........................................123
ADD CHECK - Function Key Options....................................................................124
CANCEL - Function Key Options...........................................................................124
CASH - Function Key Options ................................................................................125
CHARGE 1-8 - Function Key Options....................................................................126
CHECK - Function Key Options .............................................................................127
CHECK CASHING - Function Key Options ...........................................................128
CHECK ENDORSEMENT - Function Key Options...............................................128
CHECK # - Function Key Options ..........................................................................129
DRIVE THRU / EAT IN / TAKE OUT - Function Key Options............................130
ERROR CORRECT - Function Key Options .......................................................... 131
F/S Subtotal - Function Key Options.......................................................................131
F/S TEND - Function Key Options..........................................................................132
GUEST - Function Key Options..............................................................................132
#/NS - Function Key Options...................................................................................133
MDSE RETURN - Function Key Options...............................................................133
MODIFIER 1-5 - Function Key Options .................................................................134
PBAL - Function Key Options.................................................................................134
PROMO - Function Key Options............................................................................. 135
PAID OUT 1-3 - Function Key Options..................................................................135
PRINT CHECK - Function Key Options.................................................................136
RECD ON ACCT 1-3 - Function Key Options........................................................136
SCALE - Function Key Options ..............................................................................137
SERVICE - Function Key Options .......................................................................... 138
SUBTOTAL - Function Key Options......................................................................138
TARE - Function Key Options.................................................................................139
TAX EXEMPT - Function Key Options..................................................................140
TIP - Function Key Options.....................................................................................141
VALIDATE - Function Key Options.......................................................................141
VOID - Function Key Options.................................................................................142
WASTE - Function Key Options.............................................................................142
%1-%5 Function Key Options .................................................................................143
ER 5200/5240 Electronic Cash Register 5
Mix and Match Discount Programming................................................................................ 144
Program 600 – Trip Level Programming................................................................ 145
Program 601 – Price Programming......................................................................... 145
Program 610 – Mix & Match Descriptor Programming.......................................... 146
Clerk Programming............................................................................................................... 147
Program 800 - Secret Code Programming............................................................... 147
Program 801 - Drawer Assignment......................................................................... 148
Program 810 - Clerk Descriptor Programming....................................................... 148
Group Programming.............................................................................................................. 149
Miscellaneous Programming................................................................................................. 151
Program 1500 - Macro Key Sequence Programming.............................................. 151
Program 700 – Logo/Endorsement Message Programming.................................... 152
Program 701 - Financial Report Descriptor Programming...................................... 153
Program 710 - Clerk Report Descriptor Programming ........................................... 155
Program 711 - Macro Name Programming............................................................. 157
Program 1000 - NLU Code Number Programming ................................................ 158
Program 1100 - Cash-In-Drawer Limit Programming............................................. 159
Program 1200 - Check Change Limit Programming............................................... 160
Program 1300 - Date and Time Programming........................................................ 161
Program 1400 - Scale Tare Weight Programming.................................................. 162
Program 1600 - Machine Number Programming.................................................... 163
Program Scans....................................................................................................................... 164
Sample Reports 165
Financial................................................................................................................................ 165
Time...................................................................................................................................... 169
PLU....................................................................................................................................... 170
Clerk...................................................................................................................................... 171
Individual Clerk..................................................................................................................... 172
Groups................................................................................................................................... 173
Stock...................................................................................................................................... 174
Open Check........................................................................................................................... 175
Balancing Formulas............................................................................................................... 176
Index 177
6 ER 5200/5240 Electronic Cash Register
Introduction
About the
The ER-5200 Series is offered in two different versions:
This manual includes instructions for both models. The keyboard is the only significant difference between the two models. All other features are the same, unless otherwise noted.
ER-5200
The ER-5200 features a flat 160-position keyboard with 117 NLU keys. Because it offers protection from spills, this keyboard works best in restaurants, food service shops, or convenience stores where food is served.
The ER-5240 features a 90-position keyboard with traditional raised keys. In the standard configuraton, the keyboard provides 15 NLU keys – it can be expanded to 40 NLU keys. The ER-5240 works best in retail stores, or shops where it is not necessary to place a large number of preset item keys on the keyboard.
Series
ER 5200/5240 Electronic Cash Register Introduction • 7
Using This Manual
With this manual we hope to provide you with a means to use your Samsung cash register to its fullest potential.
This manual is divided into six sections:
"Introduction" on page 7, explains basic features and functions.
"Operations" on page 19, guides you through the basic operation sequences.
"Management Functions" on page 69, explains manager controlled func tions, along with reports and balancing information.
"S-Mode Programming" on page 75 provides instructions for secure programming – usually done by the installing dealer prior to installation.
“P-Mode Programming” on page 89 provides complete programming instructions, including PLU, function key programs, and system options. This sec tion is recommended for use by storeowners and managers. Call your Samsung dealer if you find you need programming assistance.
“Sample Reports” on page 165 provides a sample of each register report.
The Samsung ER-5200/5240 allows many different configurations. This manual was written with this in mind. Although we have tried to touch on all available options, your machine may differ.
If you have questions concerning the configuration of your ER-5200/5240, contact your authorized Samsung dealer.
Using Flowcharts
Flowcharts are used to supple ment step-by-step instructions throughout this manual. For example, the following flowchart describes how to register $1.00 into the PLU1 key:
1 0 0 PLU #1
This flowchart means:
1. Press numeric key 1.
2. Press numeric key 0.
3. Press numeric key 0.
4. Press PLU #1.
Follow the flowchart from left to right, pressing the keys in the order they are shown. Numeric keypad entries are shown as square keys. PLU and function keys are shown as rectangular keys.
8 • Introduction ER 5200/5240 Electronic Cash Register
Basic Features and Functions
The Samsung ER-5200/5240 is designed to fit into many different retail and restaurant environments. Standard Features Include:
Separate receipt and journal thermal printers, featuring easy drop-and-print paper loading
and an optional receipt auto cutter.
Cash drawer with 5 bill and 5 coin compartments.
Ten position front and rear displays with a rear pop up display standard.
7-position control lock.
24-hour real-time clock with automatic day and date change.
Four tax rates with value added tax (VAT) capability. Each tax rate is programmable for
tax table look-ups and/or straight percentage tax programming. Tax rate 4 may be
programmed to accommodate Canadian goods and services tax (GST).
Operation for up to 10 clerks or cashiers with separate report totals. Your Samsung
dealer can provide an optional second drawer.
More than 1000 Price Look Ups (PLUs) are available for open or preset item registration.
(Your application may have significantly fewer, or up to about 1200 PLUs. The exact
number of PLUs is determined by memory allocation.) For direct registrations, up to 117
PLUs are on the ER-5200 keyboard, up to 40 PLUs are on the ER-5240 keyboard.
Up to 5 PLU modifier keys (i.e. small, medium, and large).
20 Group totals to accumulate totals of individual PLUs that are assigned to each group.
Each PLU can be assigned to up to three different groups.
A programmable keyboard allowing customized placement of functions, as they are
needed. (See "Function Key Descriptions" on page 19 for a list of available functions).
Function keys for posting charges and payments to accounts or guest checks. You can
choose manual previous balance posting or automatic balance tracking for up to 100
current balances.
Food stamp sorting and tendering for stores that accept food stamp payments.
Check, Cash, and up to eight Charge keys.
Management X and Z reports.
RS-232C communications port for connection to an optional POS peripheral. The ER-
5200 series can connect to a scale, kitchen printer, coin dispenser, pole display, modem,
or a PC for polling and/or remote programming. A second RS-232C port is available as
an option.
ER 5200/5240 Electronic Cash Register Introduction • 9
Display
The ER-5200/5240 comes with a ten position front display. Annotations on the display window include:
RPT, where a counter appears when the same item is multiplied or repeated.
The AMOUNT area shows the amount, i.e. price, subtotal or total.
RCPT OFF indicates when the receipt is turned off.
The VOID symbol illuminates during Void operations.
The SHIFT symbol illuminates during Tax Shift operations.
The CLERK segment remains illuminated as long as a clerk is signed on.
RCPT
OFF
RPT
VOID SHIFT
AMOUNT
CLERK
The front display offers supplemental descriptors that appear in the first two display positions (as shown). These descriptors help the operator by supplying additional information while operating the register, and may be accompanied by an error tone.
Supplemental descriptors include:
Change Due
RCPT
OFF
RPT
VOID
SHIFT
AMOUNT
CLERK
Negative Entry
RCPT
OFF
10 • Introduction ER 5200/5240 Electronic Cash Register
VOID SHIFT
CLERK
Subtotal
RCPT
OFF
RPT
VOID SHIFT
Numbered Error Conditions
RCPT
OFF
E00 E01 E02 E03 E05 E06 E07 E08 E09 E10 E11 E12 E13 E14 E15 E16 E17 E18 E19 E20
RPT
VOID
SHIFT
SEQUENCE ERROR PLU NO DATA CLERK ERROR AMOUNT COUNT OVER COMMUNICATION ERROR TIME AND DATE LIMIT OVER INACTIVE X MODE ONLY NONADD ADDCHECK ERROR CONDIMENT ERROR EAT IN REQUIRED STOCK REQUIRED CLOSE CASH DRAWER
GUEST ENTRY REQUIRED
SCALE CHECK ASSIGNED TO DIFFERENT CLERK COMPULSORY TARE DECLARATION REQUIRED
AMOUNT
AMOUNT
CLERK
CLERK
ER 5200/5240 Electronic Cash Register Introduction • 11
E21 E22 E23 E24 E25 E26 E27 E28 E29 E30
E31
E32 E33 E34 E35 E36 E37 E38 E39 PER PEJ PR PJ PCO ACJ PFP
SLIP END
OFF LINE ENDORSEMENT REQUIRED BUFFER FULL REQ.SUBTOTAL PROMO ERROR CHECK OPEN PASSWORD REQUIRED NO VOID PLU 232C SETUP ERROR PRESET VALUE REQUIRED OPEN VALUE REQUIRED AMOUNT REQUIRED
PAYMENT REQUIRED INVALID FUNCTION TABLE REQUIRED PBAL REQUIRED CHECK # REQUIRED
ONLY ONE CHECK PER TABLE VALIDATION REQUIRED RECEIPT PRINTER PAPER END JOURNAL PRINTER PAPER END RECEIPT PRINTER PAPER NEAR-END JOURNAL PRINTER PAPER NEAR-END PRINTER COVER OPEN AUTO CUTTER PAPER JAM SYSTEM ERROR (If this problem occurs, call the service
engineer.)
SLIP PRINTER OUT OF PAPER
12 • Introduction ER 5200/5240 Electronic Cash Register
Receipt Printer
Samsung SMT-210
Print speed: 13.3 lines per second
Print columns: 32
Paper size: 2 ¼” (58mm) width
Auto cutter (optional)
Sample Receipt
CASH REGISTER
PREAMBLE MESSAGE
DATE 10/15/2002 SUN TIME 08:37
HAMBURGER T1 $1.00 TAX1 AMT $0.06 TOTAL $1.06 CASH $10.00 CHANGE $8.94
CASH REGISTER
POSTAMBLE MESSAGE
CLERK 1 No.000001 00001
ER-5200
ELECTRONIC
SIX LINE
PROGRAMMABLE
ER-5200
ELECTRONIC
SIX LINE
PROGRAMMABLE
User defined gr aphic logo
6 line programmable preamble message
Date/Day
6 line programmable postamble
Clerk/Consecutive #/ Register #
User defined gr aphic logo
ER 5200/5240 Electronic Cash Register Introduction • 13
Journal Printer
Samsung SMT-210
Print speed: 13.3 lines per second
Print columns: 32 (condensed format)
Paper size: 2 ¼” (58mm) width.
Sample Journal
DATE 10/15/2002 SUN TIME 08:37 HAMBURGER T1 $1.50
COUPON T1 $-0.50
TAX1 AMT $0.06 TOTAL $1.06 CASH $10.00 CHANGE $8.94 CLERK 1 No.000001 00001 DATE 10/15/2002 SUN TIME 08:38 HAMBURGER T1 $1.00 TAX1 AMT $0.06 TOTAL $1.06 CASH $10.00 CHANGE $8.94 CLERK 1 No.000002 00001
Journal print can be condensed to save paper, or can be printed in normal size.
Negative items can be printed in reverse print to facilitate journal review (see “System Option Programming” on page 108.)
14 • Introduction ER 5200/5240 Electronic Cash Register
Control Lock
The control lock has 7 positions, accessed with 5 keys. Each ECR is shipped with two full sets of keys.
VOID
Before performing any operations in Register Mode a clerk must be signed on. See “Clerk Sign­On/Sign-Off” for a description of clerk operations.
Control Keys
The ER-5200/5240 includes two sets of keys that may be used to access the following control lock positions.
OFF
REG
X
Z
VOID Use to void (co rrect) items outside of a sale. OFF The register is inoperable. REG Use for normal registrations. X Use to read register reports. Z Use to read register rep orts and reset totals to zero.
P
S
P Use to program the register. S The S position is a hidden position reserved for dealer
access.
Key
Positions Accessible
REG VOID Z P C
OFF, REG VOID, OFF, REG, X VOID, OFF, REG, X, Z VOID, OFF, REG, X, Z, P ALL POSITIONS
Note: Keys may be removed from the control lock in the OFF or REG positions.
ER 5200/5240 Electronic Cash Register Introduction • 15
Keyboards
ER-5200 Keyboard
The ER-5200 keyboard includes 160 key positions with the default legends and key assignments as shown below. The keyboard legend sheet can be replaced by lifting the protective plastic cover.
Programmable key locations are shown with a bold border.
RECT FEED
DETL FEED
ON/OFF
RCPT
TAX 1
SHIFT
TAX 2 SHIFT
F/S
SHIFT
CHECK
#
PAID
OUT
RECD ACCT
CLERK
F/S
SUB
% 1
% 2
% 3
CLEAR
7
4
1
0
SERVICE
ERROR
CORR
8
5
2
00
VOID
RETURN
CANCEL #/NS
X/TIME PLU
9
6
3
.
F/S
TEND
EAT
IN
TAKE
OUT
CHARGE
2
CHARGE
1
CHECK
SBTL
CASH
16 • Introduction ER 5200/5240 Electronic Cash Register
ER-5240 Keyboard – Default 15 NLU Configuration
The ER-5240 keyboard is shown below with the default legends and key assignments. This configuration has 15 keybo a rd NLU locations and can b e expanded to 40 N LU locations.
Programmable key locations are shown with a bold border.
RECT FEED
ERROR CORR
VOID
DETL FEED
P L U
RCPT
ON/OFF
CLEAR
#/NS
8 7
TAX 1
X/TIME
9
TAX 2
F/S
SHIFT
RECD ACCT
1
2
PAID
OUT
MACRO
MACRO
2
1
6 11
7 12
MACRO
3
MACRO
4
MACRO
5
F/S
SUB
F/S
TEND
CLERK
CHARGE
1
CHARGE
2
CANCEL
% 1
% 2
RECT FEED
ERROR CORR
VOID
CANCEL
% 1
RETURN
6
5 4
3
8 13
% 3
% 4
0
00
3
2 1
.
4
5
9 14
10 15
ER-5240 Keyboard – Expanded 40 NLU Configuration
RCPT
DETL FEED
P L U
RETURN
% 3
ON/OFF
CLEAR
#/NS
8 7
5 4
2 1
TAX 1
X/TIME
9
6
3
TAX 2
1
2
3
4
F/S
SHIFT
6 11
7 12
8 13
9 14
RECD ACCT
PAID
OUT
16
17
18
19
MACRO
1
21
22
23
24
MACRO
2
26
27
28
29
MACRO
3
31
32
33
34
MACRO
4
36
37
38
39
CHECK
MACRO
5
F/S
SUB
F/S
TEND
CHECK
SBTL
CASH
CLERK
CHARGE
1
CHARGE
2
SBTL
% 2
% 4
0
00
ER 5200/5240 Electronic Cash Register Introduction • 17
.
5
10 15
20
25
30
35
40
CASH
Initial Clear
CAUTION: Do not share this information with unauthorized users. Distribute the P Mode key only to those you may want to perform this function.
The initial clear function allows you to exit any register activity and return to a beginning or cleared state. Any transaction that is in progress will be exited and totals for that transaction will not be updated.
Here are some reasons you may want to perform an initial clear:
The register is in an unknown state, and you wish to exit the current program or transaction without following normal procedures.
You have performed a function that includes a compulsory activity and you wish to bypass the compulsion.
An initial clear may be necessary as part of servicing, or troubleshooting.
Perform this procedure only as necessary. Contact your SAMSUNG dealer first if you have questions about operating or programming your Samsung ER-5200/5240.
To Perform an Initial Clear:
1. Turn the power switch located on the right side of the register to the OFF position.
2. Turn the control lock to the P position.
3. Press and hold the key position where the SBTL key is located on the default keyboard
layout.
4. While continuing to hold the SBTL key, turn the power switch to the ON position.
5. The message "INITIAL CLEAR OK!” prints when the initial clear is complete.
18 • Introduction ER 5200/5240 Electronic Cash Register
Operations
Function Key Descriptions
Keys are listed in alphabetical order. Many of the keys described below are not included on the default keyboard. See “Function Key Assignment Programming ” on page 81 to add or change programmable keys.
Keyboard Legend #/NS
X/TIME
00, 0-9, Decimal
ADD CHECK
CANCEL
CASH
Description
Use as a non-add key to print a numeric entry (up to 9-digits) on the receipt and journal. This entry will not add to any sales totals. The #/NS key is also used to open the cas h drawer without making a sale.
Use to multiply a quantity of item s or calculate split pricing on PLU entries.
Use to make numeric entries in REG, X, Z, VOID, or P positions. The decimal key is used for decimal or scale multiplication, wh en setting or entering fractional percentage discounts, or when programming fractional tax rates. Do not use the decimal key when making am ount entries into PLUs.
Use to combine individual trays (such as in a cafeteria situation). Each tray subtotal can advance the consecutive number, depending on programming.
Cancels a transaction without updating PLU, or function key totals. The Cancel function may only be used prior to tendering. Once tendering begins, the Cancel function may no longer be used. The CANCEL key corrects the appropriate totals and counters and the Financial report records total of transactions canceled.
Use to finalize cash sales. Calculates the sale total including tax and opens the cash drawer. Change computation is allowed by entering an amount before pr essing the if the amount tendered is equal to or greater than the total amount of the sale. Post tendering is also available should a second change calculation be necessary. Re-enter the tendered amount and press the CASH key to show the new change computation. Press the CASH key a second time to issue a buff ered receipt (u p to 200 lines) when the receipt on/off function is OFF.
CASH key. The cash drawer will open only
ER 5200/5240 Electronic Cash Register Operations • 19
Keyboard Legend Description CHECK
CHECK CASHING
CHECK ENDORSEMENT
CHARGE (1-8)
CHECK #
CLEAR
CLERK
CONV (1-4)
DETAIL FEED
Use to finalize check sales. Calculates the sale total including tax, finalizes the sale, and opens the cash drawer. Change computation is allowed by entering an amount before pressing the
CHECK key. The
cash drawer will open only if the amount tendered is equal to or greater than the total amount of the sale. Change issued will be subtracted from the cash-in-drawer total.
Use to exchange a check f or cas h . C as h - i n - drawer and check-in - drawer totals are adjusted.
Use to print a check endorsement message on an optional slip printer. See “Programming the Receipt/Check Endorsement Message” on page 152 to program an endorsement mes s ag e.
Use to f i nalize c harge s a l e s. Calculates the sale total including tax, finalizes the sale, and opens the cash drawer. Change computation is allowed by entering an amount before pressing the CHARGE key. The cash drawer will open only if the amount tendered is equal to or greater than the total amount of the sale. Change issued will be subtracted from the cash-in-drawer total.
The CHECK # key is used to begin a new, or access an existing balance (hard check) or itemized bill (soft check).
Check track numbers that are entered manually may be set at a fixed length of one to nine digits. Che ck track numbers assigned automatically will begin with #1.
Existing checks are accessed by entering the check track number and pressing the CHECK # key.
Use to clear entries made into the 10 key numeric pad or X/TIME key before they are printed. Also used to clear error conditions.
The register will not operate in register mode unless a clerk has been signed on. Direct or secret code sign on procedu res accomplishes clerk sign-on.
All entries made on the register will report to one of the 10 clerk totals. When a clerk is signed on, all entries following will add to that clerk’s total until another clerk is signed on.
To sign a clerk off, enter 0 (zero) and then pres s th e CLERK key. The “CLOSEd” message displays. The register cannot be operated until another clerk is signed on . The cu rren t clerk must first be si g n ed of f before another clerk m a y be signed on.
The currency conversion function, allowed after subtotal, converts and displays the new su btotal at a preprog rammed exchange rate. Tendering is allowed after using the currency conversion function. Change is calculated and issued in home currency. The am ou n t of f oreig n cu rren cy tendered is stored in a separate total on the Financial report, but not added to the drawer total.
Advances the detail paper one line, or continuously until the key is released.
20 • Operations ER 5200/5240 Electronic Cash Register
Keyboard Legend Description EAT-IN
TAKE OUT DRIVE THRU
ERROR CORR
F/S SHIFT
F/S SUB F/S TEND FINALIZE
GUEST # MACRO (1-10)
MDSE RETURN
MODIFIER (1-5)
P/BAL PAID OUT (1-3)
% 1 - % 5
PLU
PAYMENT
PAY TENDER
Eat-In, Take Out and Drive Thru are subtotal functions. In areas that have different tax rules for eat-in and take out sales, the EAT-IN, TAKE OUT and DRIVE THRU keys can be programmed to automatically charge or exempt taxes.
Sales may not be split between Eat-In, Take Out and Drive Thru. The EAT-IN, TAKE OUT and DRIVE THRU keys maintain separate
totals on the Financial report. Use to correct the last entry. The ERROR CORR key corrects the
appropriate totals and counters. When pressed before a PLU entry , th e F/S SHIFT key reverses the
preprogrammed f ood s tamp status of t h e PL U. F or ex ample, an item n ot food stamp elig ibl e can be made food stamp el i g i ble.
Displays the amount of the sale t h at i s f ood s tamp eligible. Use to tender food stam ps for eligible sales. Pressing before closing a check will close the accou n t an d th e accoun t
number will no longer be reported on the open check report. The system option for charge posting must be set to “Y” in order to use this function.
Use to enter the count of g u es ts s erv ed. Macro keys may be programmed to record, an d th en later perform, up to
50 keystrokes. For example, a macro key cou ld be s et to ten der (preset tender) a common curren c y, such as $5 into the cash key.
Used to return or refund merchandise. Returning an item will also return any tax that may have been applied.
The MODIFIER key alters the next PLU registered, either by changing the code number of the PLU so that a different item is registered, or by adding the modifier descriptor (and not changing the code of the subsequent PLU.)
Use to enter the amount of an outstanding balance. Use to record money taken f rom the register to pay inv oices, etc. The
paid out amount subtracts from the cash-in-drawer total. Paid outs are allowed outside of a sale only.
Up to five % key s may be placed on the ke yboard. Each % key is set with a specific fun ction , s u ch as item discount or surcharg e, or sale discount or surch arg e. The percen t rate may be entered or preprogrammed, or th e percen t k eys can be programmed with a n eg at iv e open or preset price, thus acting as cou pon k e ys.
PLU key is used to register price lookups by number entry. PLUs
The can be programmed open or preset, and positive or negative.
Press to make a payment, partial payment, or pre-payment while posting to a check (account). If the pay ment amount ex ceeds the ch eck balan ce, a credit balance will be maintained. The system option for charge posting must be set to “Y” in order to use this function.
Functions like the Payment key, ex cept if th e payment amou n t ex ceeds the check balance, the overpayment will be issued as change and the account balance will be zeroed. The sy stem option for charge posting must be set to “Y” in order to use this function.
ER 5200/5240 Electronic Cash Register Operations • 21
Keyboard Legend Description PRINT CHECK
PROMO
RECT FEED
RCPT ON/OFF
RECD ACCT (1-3)
SCALE
SERVICE
SBTL
TABLE # TARE
TAX EXEMPT
TAX (1-4) SHIFT
TIP
VOID
VALIDATION
Use to print a guest check. The check can be prin ted on an option al (R S­232C) printer, or can be printed on the receipt printer. The PRINT CHECK key can be set to autom atically service the check.
The PROMO key allows you to account f or promotional items, as in "buy two, get one free". Pressing this key will remove an item's cost from the sale, but will include the sale of the item in the item's sales counter.
Advances the receipt paper one line, or continu ou sly until the key is released.
When 'OFF' no receipt will prin t du rin g a sale. (If th e receipt is of f , a buffered receipt is available by pres si n g th e CASH key a second time.)
The RA (received on accoun t) k ey is used to record media loan ed to th e cash drawer, or paym en ts receiv ed ou tside of a sale. The cash drawer will open. The amount received adds to th e cash - in -drawer total.
Use to make weig h t en tries. Wh en a s cale is attach ed, press th e s cale key to show the weight in the display, then press (or enter) a PLU to multiply the weight times th e price. When a scale is not attach ed, you can enter the weight (using the decimal key for fractions). PLUs may be programmed to require an entry through the scale key.
Use to temporarily fin alize Previous Balance or C h eck /Table tracking transactions.
Displays subtotal of sale including tax. Must be pressed prior to a sale discount or sale surcharge.
Tracks the current balance for a guest ch eck or table. Tares are container weights. If you are using the scale f u n ction , you can
preset up to 5 different tare w e ig h ts . The tare can be s u btracted automatically when a specific PLU is registered, or manually inputting the tare number and pressi n g th e TAR E k ey can subtract the tare. Tare #5 can be programmed for entering tare weights manually.
Press the TAX EXEMPT key to exempt tax 1, tax 2, tax 3, an d/ or ta x 4 from the entire sale.
When pressed before a PLU entry, the tax s h if t k eys reverse the tax status of the PLU, i.e., a PLU with non - tax st atu s would become taxable or a PLU with tax status would become non-taxable.
The TIP key allows a gratuity to be added to a guest check before payment. The tip amount is deducted from the Cash-in-Drawer amount for the Clerk/Cashier closing the guest check.
The TIP key may be programmed as either a percentage or amount. If programmed as a percentage, tax programming defines whether the percentage is calculated on the net amount, or the amount after taxes.
Use to correct an item entered earlier w ith in a s ale. The VOID key corrects the appropriate totals and counters. To correct the last item , u s e the ERROR CORR key. For void operations outside of a sale (Transaction Void), use the VOID position on the control lock. The Financial report records totals for each type of v oid separately.
If you are using an optional slip printer, you can press the VALIDATION key to print a one-lin e v alidation on a s eparate f orm or piece of paper. Any item registration, discount or payment may be validated
22 • Operations ER 5200/5240 Electronic Cash Register
Keyboard Legend Description WASTE
The WASTE key allows control of inven tory by accounting f or items that must be rem ov ed f rom stock due to spoil ag e, breakage or mistakes . Pres s the WASTE key before entering wasted items, and then pres s the WASTE key again to fin alize. The WASTE key may be under manager control, requiring the control lock to be in the X position. The WASTE key is not allowed within a sale.
ER 5200/5240 Electronic Cash Register Operations • 23
Clerk Sign-On/Sign-Off
See "System Option Programming”, to review your clerk options: (System option #2 allows you to select direct or code entry sign on, option #3 allows you to select stay-down or pop-up operation, and option #26 allows you select clerk interrupt operations.)
Depending on how your machine has been programmed, sign-on will take place only at the beginning of a shift (stay-down), or may have to be repeated for each transaction (pop-up). Normally, if your machine has been programmed for stay-down clerks, the clerk currently signed on must be signed off before another clerk may be signed on. If you have selected the clerk interrupt option, a new clerk can be signed on in the middle of a transaction. In this circumstance, the initial transaction is suspended. When the interrupt transaction is completed, the suspended transaction can be continued.
Check with your store manager to see which optio ns have been selected for your register. Before any transaction may take place, a clerk must be signed on. Clerk sign-on is accomplished in one
of two ways:
Direct Sign-On
If the direct sign-on method is selected, enter the clerk number and press the clerk key.
CLERK
Clerk # (1-10)
To sign the clerk off, enter 0 (Zero) and press the clerk key.
0 CLERK
DATE 10/15/2002 SUN TIME 08:37
================================ CLERK LOG IN ================================ CLERK 1 01 CLERK LOG IN TIME 09:06 CLERK 1 No.000001 00001
DATE 10/15/2002 SUN TIME 08:37
================================ CLERK LOG OUT ================================ CLERK 1 01 CLERK LOG OUT OUT 09:06 CLERK 1 No.000001 00001
24 • Operations ER 5200/5240 Electronic Cash Register
Coded Sign-On
If the code entry sign-on method is selected, press the clerk key, enter the clerk code, and then press the clerk key again.
To sign the clerk off, enter 0 (Zero) and press the clerk key.
0 CLERK
Receipt On and Off
The RECEIPT ON/OFF function key may or may not be located on your keyboa rd. (The RECEIPT ON/OFF key is located on the default keyboard.)
If The RECEIPT ON/OFF Key Is Located On The Keyboard
1. Press the RECEIPT ON/OFF key once to turn the receipt off.
2. Press the RECEIPT ON/OFF key again to turn the receipt on.
If The RECEIPT ON/OFF Key Is Not Located On The Keyboard
CLERK CLERK
Clerk Code (up to 6 digits)
1. Turn the control lock to the X position.
2. To turn the receipt off, enter 9 9, press the SBTL key. Enter 1, press CASH.
3. To turn the receipt on, enter 9 9, press the SBTL key. Enter 0, press CASH.
1 SBTL 9 9 CASH
0 SBTL 9 9 CASH
ER 5200/5240 Electronic Cash Register Operations • 25
PLU Registrations
All registrations on ER-5200/5240 are made into open or preset PLUs.
In place of traditional department keys, NLU (number look up) keys are located directly on the keyboard. NLU keys are programmed to access a specific PLU. In the default configuration NLU key #1 will access PLU #1. See “Program 1000 - NLU Code Number Programming” on page 158 if you wish to change the PLU assigned to a NLU key.
When more items or categories are needed than the number of PLUs available on the keyboard, registrations can be into PLUs by entering the PLU code number and pressing the PLU key on the keyboard.
This system simplifies reporting by listing all items (regardless of how they are entered) on the PLU report, while reporting for groups of items or categories is available from the Group report.
NLU (Keyboard PLU) Entries
As you make PLU registrations, you can fo llow your entries by viewing the display. The digit marked RPT counts items as they are repeated or multiplied.
In the following examples:
PLU1 is programmed for open entries, and is taxable by Tax 1.
PLU2 is programmed for open entries, and is taxable by Tax 2.
PLU3 is programmed with a preset price of $3.00, and is taxable by Tax 1 and Tax 2.
Tax 1 is programmed at 5%; Tax 2 is programmed at 10%.
26 • Operations ER 5200/5240 Electronic Cash Register
DATE 10/15/2002 SUN TIME 08:37
1 0 0 PLU 1
CASH
PLU1 T1 $1.00 TAX1 $0.05 TOTAL $1.05
Open Keyboard PLU Entry
CASH $1.05 CLERK 1 No.000001 00001
PLU 3
1 0 0 PLU 1
PLU 1
DATE 08/15/2002 SUN TIME 03:15
PLU3 T12 $3.00 PLU1 T1 $1.00 PLU1 T1 $1.00 TAX1 $0.25 TAX2 $0.30
Single Preset PLU
Single Open PLU
Repeat PLU Item
TOTAL $5.55
CASH
CASH $5.55 CLERK 1 No.000001 00001
X/TIME
2
5 0 0 PLU 2
CASH
DATE 08/15/2002 SUN TIME 03:15
2X @5.00 PLU2 T2 $10.00 TAX2 $1.00 TOTAL $11.00 CASH $11.00 CLERK 1 No.000001 00001
Multiple Quantity of a PLU Entry
ER 5200/5240 Electronic Cash Register Operations • 27
X/TIME
1
DATE 08/15/2002 SUN TIME 03:15
1X @25.00
5 0 0 PLU 1
2
PLU1 T1 $25.00
HALO Override on PLU Entry
PLU3 T12 $3.50
3 5 0 PLU 3
CASH
TAX1 $1.43 TAX2 $0.35 TOTAL $30.28 CASH $30.28
Preset Override of a Keyboard PLU
CLERK 1 No.000001 00001
X/TIME
2
DATE 08/15/2002 SUN TIME 03:15
2@3FOR @1.00
X/TIME
3
PLU1 T1 $0.67
Split Pricing PLU Entry
TAX1 $0.03
1 0 0 PLU 1
TOTAL $0.70 CASH $0.70
CASH
CLERK 1 No.000001 00001
28 • Operations ER 5200/5240 Electronic Cash Register
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