User Manual
C27F591FD
The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice
to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
ⓒ
Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
Table of contents
Before Using the Product
Securing the Installation Space 4
Precautions for storage 4
Safety Precautions 4
Symbols 4
Cleaning 5
Electricity and Safety 5
Installation 6
Operation 7
Preparations
Parts 9
Control Panel 9
Direct Key guide 10
Function Key Guide 11
Changing Brightness, Contrast and Sharpness
settings 13
Changing the Volume setting 13
Reverse Side 14
Adjusting the Product Tilt 14
Anti-theft Lock 15
Precautions for moving the monitor 15
Installation 16
Attaching the Stand 16
Removing the Stand 17
Connecting and Using a Source Device
Pre-connection Checkpoints 18
Connecting and Using a PC 18
Connection Using the D-SUB Cable (Analogue Type) 18
Connection Using the HDMI Cable 19
Connection Using an HDMI-DVI Cable 19
Connection Using an DP Cable 19
Connecting to Headphones 19
Connecting the Power 20
Correct posture to use the product 20
Driver Installation 21
Setting Optimum Resolution 21
Screen Setup
SAMSUNG MAGIC Bright 22
Brightness 23
Contrast 23
Sharpness 23
Color 23
SAMSUNG MAGIC Upscale 24
HDMI Black Level 24
Eye Saver Mode 24
Game Mode 24
Response Time 24
Picture Size 25
Screen Adjustment 25
Adjusting OSD (On Screen Display)
settings
Transparency 26
Position 26
Language 26
Display Time 26
2
Table of contents
Setup and Reset
Sound 27
Volume 27
Sound Mode 27
Select Sound 27
FreeSync 28
Eco Saving Plus 29
Off Timer 29
PC/AV Mode 30
Source Detection 30
Key Repeat Time 30
Power LED On 30
Reset All 30
Information 30
Installing the Software
Easy Setting Box 31
Restrictions and Problems with the Installation 31
System Requirements 31
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 32
Testing the Product 32
Checking the Resolution and Frequency 32
Check the following. 32
Q & A 34
Specifications
General 35
Standard Signal Mode Table 36
Appendix
Responsibility for the Pay Service
(Cost to Customers) 38
Not a product defect 38
A Product damage caused by customer's fault 38
Others 38
3
Chapter 01
Before Using the Product
Securing the Installation Space
Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the
product. Be sure to allow the amount of space as shown below or greater when installing the product.
―
The exterior may differ depending on the product.
10 cm
10 cm 10 cm
Precautions for storage
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.
―
Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be
charged.)
Do not press the monitor screen with hands or other objects. There is a risk of damaging the screen.
10 cm
10 cm
Safety Precautions
Caution
Symbols
Warning
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER.
(OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of this
product.
This symbol alerts you that important literature concerning operation and
maintenance has been included with this product.
A serious or fatal injury may result if instructions are not followed.
Personal injury or damage to properties may result if instructions are not
followed.
4
Cleaning
―
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―
Take the following steps when cleaning.
Power off the product and computer.
1
Disconnect the power cord from the product.
2
―
Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
Wipe the monitor with a clean, soft and dry cloth.
3
-
Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.
-
Do not spray water or detergent directly on the product.
Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
4
Connect the power cord to the product when cleaning is finished.
5
Power on the product and computer.
6
Electricity and Safety
Warning
•
Do not use a damaged power cord or plug, or a loose power socket.
•
Do not use multiple products with a single power socket.
•
Do not touch the power plug with wet hands.
•
Insert the power plug all the way in so it is not loose.
•
Connect the power plug to a grounded power socket (type 1 insulated devices only).
•
Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.
•
Do not place the power cord or product near heat sources.
•
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
•
Do not disconnect the power cord while the product is being used.
•
Only use the power cord provided with your product by Samsung. Do not use the power cord with other
products.
•
Keep the power socket where the power cord is connected unobstructed.
-
The power cord must be disconnected to cut off power to the product when an issue occurs.
•
Hold the plug when disconnecting the power cord from the power socket.
5
Installation
Warning
•
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE
PRODUCT NEAR HEAT SOURCES.
•
Do not install the product in poorly ventilated spaces such as a bookcase or closet.
•
Install the product at least 10cm away from the wall to allow ventilation.
•
Keep the plastic packaging out of the reach of children.
-
Children may suffocate.
•
Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
-
The product may fall and become damaged and/or cause an injury.
-
Using the product in an area with excess vibration may damage the product or cause a fire.
•
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
•
Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
-
The product lifespan may be reduced or a fire may result.
•
Do not install the product within the reach of young children.
-
The product may fall and injure children.
•
Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near
a kitchen counter.
Caution
•
Do not drop the product while moving.
•
Do not set down the product on its front.
•
When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is
not protruding.
-
The product may fall and become damaged and/or cause an injury.
-
Install the product only on cabinets or shelves of the right size.
•
Set down the product gently.
-
Product failure or personal injury may result.
•
Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme
temperatures or a significant presence of moisture, or a place where the product will operate continuously for an
extended period of time) may seriously affect its performance.
-
Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.
6
Operation
Warning
•
There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.
-
Contact Samsung Customer Service Centre for repairs.
•
To move the product, first disconnect all the cables from it, including the power cable.
•
If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately
and contact Samsung Customer Service Centre.
•
Do not let children hang from the product or climb on top of it.
-
Children may become injured or seriously harmed.
•
If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then
contact Samsung Customer Service Centre.
-
Continued use can result in a fire or electric shock.
•
Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
-
The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.
•
During a lightning or thunderstorm, power off the product and remove the power cable.
•
Do not drop objects on the product or apply impact.
•
Do not move the product by pulling the power cord or any cable.
•
If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
•
Do not lift or move the product by pulling the power cord or any cable.
•
Do not use or keep combustible spray or an inflammable substance near the product.
•
Ensure the vents are not blocked by tablecloths or curtains.
-
An increased internal temperature may cause a fire.
•
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc)
into the product (via the vent or input/output ports, etc).
-
Be sure to power off the product and disconnect the power cord when water or other foreign substances
have entered the product. Then contact Samsung Customer Service Centre.
•
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
-
Be sure to power off the product and disconnect the power cord when water or other foreign substances
have entered the product. Then contact Samsung Customer Service Centre.
7
Caution
•
Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or
defective pixels.
-
Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an
extended period of time.
•
Disconnect the power cord from the power socket if you do not plan on using the product for an extended
period of time (vacation, etc).
-
Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
•
Use the product at the recommended resolution and frequency.
-
Your eyesight may deteriorate.
•
Do not put DC power adapters together.
•
Remove the plastic bag from the DC power adapter before you use it.
•
Do not let water enter the DC power device or get the device wet.
-
An electric shock or fire may result.
-
Avoid using the product outdoors where it can be exposed to rain or snow.
-
Be careful not to get the DC power adapter wet when you wash the floor.
•
Do not put the DC power adapter near to any heating apparatus.
-
Otherwise, a fire may result.
•
Keep the DC power adapter in a well-ventilated area.
•
If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards, water or other
foreign substances could enter the Adapter and cause the Adapter to malfunction.
Make sure to rest the AC/DC power adapter flat on a table or the floor.
•
Do not touch the screen when the product has been turned on for an extended period of time as it will become
hot.
•
Store small accessories out of the reach of children.
•
Exercise caution when adjusting the product angle or stand height.
-
Your hand or finger may get stuck and injured.
-
Tilting the product at an excessive angle may cause the product to fall and an injury may result.
•
Do not place heavy objects on the product.
-
Product failure or personal injury may result.
•
When using headphones or earphones, do not turn the volume too high.
-
Having the sound too loud may damage your hearing.
•
Do not hold the product upside-down or move it by holding the stand.
-
The product may fall and become damaged or cause an injury.
•
Looking at the screen too close for an extended period of time can deteriorate your eyesight.
•
Do not use humidifiers or stoves around the product.
•
Rest your eyes for more than 5 minutes for every 1 hour of product use.
8
Chapter 02
Preparations
Parts
Control Panel
―
The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to
improve quality.
Power LED
JOG Button Function Key Guide
UP
Icons Description
Multi directional button that helps navigate.
JOG Button
Power LED
Function Key Guide
―
The JOG button is located on the rear left side of the product. The button can be
used to move up, down, left or right, or as Enter.
This LED is power status indicator and works as
•
Power On (Power button): Off
•
Power saving mode: Blinking
•
Power Off (Power button): On
―
The power Indicator operation can be swapped by changing in the menu.
(System
maybe haven’t this function.
Press the JOG button when the screen is turned on. The Function Key Guide
will appear. To access the onscreen menu when the guide is displayed, press
the corresponding direction button again.
―
Function Key Guide may vary depending on the function or product model.
Please refer to the actual product.
Power LED On) Actual models because of functional variation
LEFT
PRESS(ENTER)
DOWN
RIGHT
Return
9
Direct Key guide
―
The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes.
―
The function buttons page shows if Eye Saver Mode is enabled.
: On
: Off
Analog mode
Brightness
Auto Adjustment
Volume
Features
Eye Saver Mode Off
―
Analog mode option
•: Adjust Brightness, Contrast, Sharpness.
•: Auto Adjustment.
―
Changing the resolution in Display Properties will activate the Auto Adjustment function.
―
This function is only available in Analog mode.
•: Adjust Volume, Mute.
•: Display Function Key Guide.
HDMI, DisplayPort mode
Brightness
Volume
Features
Eye Saver Mode Off
―
HDMI, DisplayPort mode option
•/ : Adjust Brightness, Contrast, Sharpness.
•: Adjust Volume, Mute.
•: Display Function Key Guide.
10
Function Key Guide
SAMSUNG
MAGIC
―
To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.
UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.
PRESS(ENTER): The selected item will be applied.
Return
Icons Description
Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.
Selects by moving the JOG button in the function key guide screen.
The OSD (On Screen Display) of your Monitor’s feature appears.
OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings.
Enable/Disable: To lock/unlock the OSD control, press the LEFT button for 10 seconds when the main menu displayed.
―
If the OSD control is locked, Brightness and Contrast can be adjusted. Eye Saver Mode is available.
System
Sound, Power LED On is available. Information can be viewed.
Selects by moving the JOG button in the function key guide screen.
Press to enable or disable Eye Saver Mode.
The items below are not available if the Eye Saver Mode function is enable.
•
Picture
•
System
Selects to turn the Monitor off by moving the JOG button in the function key guide screen.
―
Actual models because of functional variation, Function key guide options will be different.
Game Mode,
Eco Saving Plus
Bright, Brightness, Color
11
When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and
power could be used as below.
JOG Button Power saving/Non-signal mode
UP
Down
Source Change
PRESS(ENTER) for 2 seconds
When the monitor displays the Main menu the JOG Button could be used as below.
Power Off
JOG Button Action
UP/DOWN
LEFT
RIGHT
PRESS(ENTER)
Move the option
Exit the Main menu.
Close Sublist without saving value.
Value decreases in the slider.
Move to next depth.
Value increases in the slider.
Move to next depth.
Save the value and close Sublist.
12
Changing Brightness, Contrast and Sharpness settings
SAMSUNG
MAGIC
SAMSUNG
MAGIC
SAMSUNG
MAGIC
SAMSUNG
MAGIC
Changing the Volume setting
You can adjust Brightness, Contrast or Sharpness by moving the JOG button up or down, if no OSD menu is
displayed.
Sharpness
Brightness
Contrast
―
The displayed image may differ depending on the model.
―
The default brightness can vary depending on the region.
100
Brightness
―
This menu is not available when
―
This menu is not available when Eco Saving Plus is enabled.
―
This menu is not available when Eye Saver Mode is enabled.
Bright is set to Dynamic Contrast mode.
Contrast
―
This menu is not available when
―
This menu is not available when Game Mode is enabled.
Bright is in Cinema or Dynamic Contrast mode.
Sharpness
―
This menu is not available when
―
This menu is not available when
―
This menu is not available when Game Mode is enabled.
Bright is in Cinema or Dynamic Contrast mode.
Upscale is in Mode1 or Mode2 mode.
You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed.
Volume
Mute
―
The displayed image may differ depending on the model.
―
If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute the sound or
cause choppy audio when applying the headphones or speakers. Set the input volume for the input device to at least
20% and control the volume using the volume control (JOG button LEFT/RIGHT) on the product.
―
What is Auto Mute?
The function mutes the audio to improve sound effect when there is sound noise or when the input signal is weak,
usually due to a problem with the volume of an input device.
―
To activate the Mute function, access the Volume control screen, then use the JOG button to move the focus down.
To deactivate the Mute function, access the Volume control screen, then increase or decrease the Volume.
50
13
Reverse Side
Adjusting the Product Tilt
―
The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to
improve quality.
Port Description
Connects to a PC using a DP cable.
Connects to a source device using an HDMI cable or HDMI-DVI cable.
Connect to a PC using the D-SUB cable.
―
The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to
improve quality.
-2° (±2°) - 20° (±2°)
• You can adjust the product tilt.
•
Hold the lower part of the product and adjust the tilt carefully.
Receives sound from a PC via an audio cable.
Connect to an audio output device such as headphones.
Connects to the DC power adapter.
14
Anti-theft Lock
―
An anti-theft lock allows you to use the product securely even in public places.
―
The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your
anti-theft locking device for details.
To lock an anti-theft locking device:
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
1
Put one end of the cable through the loop on the other end.
2
Insert the locking device into the anti-theft lock slot at the back of the product.
3
Lock the locking device.
4
-
An anti-theft locking device can be purchased separately.
-
Refer to the user guide provided with your anti-theft locking device for details.
-
Anti-theft locking devices can be purchased at electronics retailers or online.
Precautions for moving the monitor
•
Do not directly apply pressure on the screen.
•
Do not hold the screen when moving the monitor.
•
Hold the lower part of the monitor when moving it.
15
Installation
Attaching the Stand
―
Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.
1
2
3
Place the protective Styrofoam (cushion) included in the
package on the floor and place the product facing down on
the Styrofoam, as shown in the image.
―
Make sure to use the styrofoam (cushion) that came with the
monitor.
While holding the monitor, push in the stand neck in the
direction of the arrow, as shown in the image.
While holding the monitor, lift the stand neck in the direction
of the arrow and adjust it, as shown in the image.
4
Attach the stand base to the stand neck, and then fasten the
two screws on the base to tightly fix it.
- Caution
Do not hold the product upside down only by the stand.
- Caution
Do not press down on the monitor. There is a risk of damaging
the monitor.
16
Removing the Stand
―
Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.
1
2
3
Place the protective Styrofoam (cushion) included in the
package on the floor and place the product facing down on
the Styrofoam, as shown in the image.
―
Make sure to use the styrofoam (cushion) that came with the
monitor.
Unfasten the two screws on the stand base to remove it.
While holding the monitor, lift the stand neck in the direction
of the arrow and adjust it, as shown in the image.
4
While holding the monitor, pull and remove the stand neck in
the direction of the arrow, as shown in the image.
- Caution
Do not press down on the monitor. There is a risk of damaging
the monitor.
17
Chapter 03
D-SUB IN
Connecting and Using a Source Device
Pre-connection Checkpoints
―
Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to device.
―
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
Connecting the power cable during connection may damage the product.
―
Check the types of ports at the back of the product you want to connect.
Connecting and Using a PC
Select a connection method suitable for your PC.
―
Connecting parts may differ in different products.
―
Provided ports may vary depending on the product.
Connection Using the D-SUB Cable (Analogue Type)
AUDIO IN
18
Connection Using the HDMI Cable
HDMI IN
Connection Using an DP Cable
HDMI IN
Connection Using an HDMI-DVI Cable
AUDIO IN
―
The audio function is not supported if the source device is connected using the HDMI-DVI cable.
DP IN
―
A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality.
Connecting to Headphones
―
Use headphones when activating sound with a D-SUB + AUDIO, HDMI-HDMI or DP cable.
19
Connecting the Power
1
2
3
Connect the power cable to the DC power adapter. Then, connect the DC power adapter to the DC 14V port on
1
the back of the product.
Next, connect the power cable to the power outlet.
2
Press the JOG button on the back of the monitor to turn it on.
3
―
The input voltage is switched automatically.
Correct posture to use the product
Use the product in the correct posture as follows:
•
Straighten your back.
•
Adjust the angle so light does not reflect on the screen.
•
Keep your forearms perpendicular to your upper arms and level with the back of your hands.
•
Keep your elbows at about a right angle.
•
Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to
the floor, and your arms lower than your heart.
20
Driver Installation
―
You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
―
To install the latest version of the product driver, download it from the Samsung Electronics website at
http://www.samsung.com.
Setting Optimum Resolution
An information message about setting optimum resolution will appear if you power on the product for the first time
after purchase.
Select a language on the product and change the resolution on your PC to the optimum setting.
―
If the optimum resolution is not selected, the message will appear up to three times for a specified time even when the
product is turned off and on again.
―
The optimum resolution can also be selected in Control Panel on your PC.
21
Chapter 04
SAMSUNG
MAGIC
Screen Setup
Configure the screen settings such as brightness.
A detailed description of each function is provided. Refer to your product for details.
SAMSUNG MAGIC Bright
This menu provides an optimum picture quality suitable for the environment where the product will be used.
―
This menu is not available when Eco Saving Plus is enabled.
―
This menu is not available when Game Mode is enabled.
―
This menu is not available when Eye Saver Mode is enabled.
You can customize the brightness to suit your preferences.
Picture
SAMSUNG
Bright
MAGIC
Brightness
Contrast
Sharpness
Color
SAMSUNG
Upscale
MAGIC
HDMI Black Level
―
The displayed image may differ depending on the model.
Custom
Set to an optimum
picture quality
suitable for
the working
100
environment.
75
60
Off
Return
In PC mode
•
Custom: Customize the contrast and brightness as required.
•
Standard: Obtain a picture quality suitable for editing documents or using Internet.
•
Cinema: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content.
•
Dynamic Contrast: Obtain balanced brightness through automatic contrast adjustment.
•
Basic Color: This model supports a photochromic station. When switching to this mode, the colour area is
adjusted to be similar to the standard colour gamut of sRGB.
In AV mode
When the external input is connected through HDMI/DP and PC/AV Mode is set to AV,
automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate
either Dynamic, Standard, Movie or Custom. You can select Custom which automatically recalls your personalized
picture settings.
•
Dynamic: Select this mode to view a sharper image than in Standard mode.
•
Standard: Select this mode when the surroundings are bright. This also provides a sharp image.
•
Movie: Select this mode when the surroundings are dark. This will save power and reduce eye fatigue.
•
Custom: Select this mode when you want to adjust the image according to your preferences.
Bright has four
22
Brightness
SAMSUNG
MAGIC
SAMSUNG
MAGIC
MAGIC
SAMSUNG
MAGIC
SAMSUNG
MAGIC
Color
You can adjust the general brightness of the picture. (Range: 0~100)
A higher value will make the picture appear brighter.
―
This menu is not available when
―
This menu is not available when Eco Saving Plus is enabled.
―
This menu is not available when Eye Saver Mode is enabled.
Bright is set to Dynamic Contrast mode.
Contrast
Adjust the contrast between the objects and background. (Range: 0~100)
A higher value will increase the contrast to make the object appear clearer.
―
This option is not available when
―
This menu is not available when Game Mode is enabled.
Bright is in Cinema or Dynamic Contrast mode.
Sharpness
Make the outline of objects more clear or blurry. (Range: 0~100)
A higher value will make the outline of objects clearer.
―
This option is not available when
―
This menu is not available when
―
This menu is not available when Game Mode is enabled.
SAMSUNG
Bright is in Cinema or Dynamic Contrast mode.
Upscale is in Mode1 or Mode2 mode.
Adjust the tint of the screen.
―
This menu is not available when
―
This menu is not available when Game Mode is enabled.
―
This menu is not available when Eye Saver Mode is enabled.
•
Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the colour.
•
Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the colour.
•
Blue: Adjust the blue saturation level. Values closer to 100 mean greater intensity for the colour.
•
Color Tone: Select a colour tone that best suits your viewing needs.
-
Cool 2: Set the colour temperature to be cooler than Cool 1.
-
Cool 1: Set the colour temperature to be cooler than Normal mode.
-
Normal: Display the standard colour tone.
-
Warm 1: Set the colour temperature to be warmer than Normal mode.
-
Warm 2: Set the colour temperature to be warmer than Warm 1.
-
Custom: Customize the colour tone.
―
When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Color Tone has four colour
temperature settings (Cool, Normal, Warm and Custom).
•
Gamma: Adjust the middle level of luminance.
-
Mode1 / Mode2 / Mode3
Bright is set to Cinema or Dynamic Contrast mode.
23
SAMSUNG MAGIC Upscale
SAMSUNG
MAGIC
SAMSUNG
MAGIC
Eye Saver Mode
Upscale function can enhance the layers of the picture details and the vividness of the picture.
The function has more obvious effects on low-resolution pictures.
―
This menu is not available when
―
This menu is not available when Game Mode is enabled.
•
Off / Mode1 / Mode2
―
Comparing with Mode1, Mode2 has a stronger effect.
Bright is set to Cinema or Dynamic Contrast mode.
HDMI Black Level
If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/colour
degradation, black level, etc.) may occur, depending on the connected source device. In such case, HDMI Black Level
can be used to adjust the image quality.
If this is the case, correct the degraded picture quality using HDMI Black Level.
―
This function is only available in HDMI mode.
•
Normal: Select this mode when there is no contrast ratio degradation.
•
Low: Select this mode to reduce the black level and increase the white level when there is a contrast ratio
degradation.
―
HDMI Black Level may not be compatible with some source devices.
―
The HDMI Black Level feature is only activated at a certain AV resolution, such as 720P and 1080P.
Set to an optimum picture quality suitable for eye relaxation.
TÜV Rheinland “Low Blue Light Content” is a certification for products which meet requirements for lower blue
light levels. When Eye Saver Mode is 'On', the blue light that wavelength is around 400nm will decrease, and it will
provide an optimum picture quality suitable for eye relaxation. At the same time, the blue light level is lower than in
the default settings, and it was tested by TÜV Rheinland and certified as it met the requirements of TÜV Rheinland “Low
Blue Light Content” standards.
Game Mode
Configure the product screen settings for game mode.
Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is connected.
―
This menu is not available when Eye Saver Mode is enabled.
―
When the monitor turns off, enters power-saving mode or changes input sources, Game Mode turns Off even if it is set
to On.
―
If you want to keep Game Mode enabled all the time, select Always On.
Response Time
Accelerate the panel response rate to make video appear more vivid and natural.
―
It is best to set Response Time to Standard or Faster when you are not viewing a movie.
24
Picture Size
Change the picture size.
In PC mode
•
Auto: Display the picture according to the aspect ratio of the input source.
•
Wide: Display the picture in full screen regardless of the aspect ratio of the input source.
In AV mode
•
4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.
•
16:9: Display the picture with an aspect ratio of 16:9.
•
Screen Fit: Display the picture with the original aspect ratio without cutting off.
―
The function may not be supported depending on the ports provided with the product.
―
Changing the screen size is available when the following conditions are satisfied.
―
A digital output device is connected using the HDMI/DP cable.
―
The input signal is 480p, 576p, 720p, or 1080p and monitor can display normally (Not every model can support all of
these signals.).
―
This can only be set when the external input is connected through HDMI/DP and PC/AV Mode is set to AV.
(DisplayPort/HDMI: This option is available when FreeSync is disabled)
Screen Adjustment
―
This menu is only available when Picture Size is set to Screen Fit in AV Mode.
When a 480P or 576P or 720P or 1080P signal is input in AV mode and the monitor can display normally, select Screen Fit
to adjust horizontal position in 0-6 levels.
―
Coarse, Fine: This function is only available in Analog mode.
25
Chapter 05
한국어
Adjusting OSD (On Screen Display) settings
A detailed description of each function is provided. Refer to your product for details.
Transparency
Set the transparency for the menu windows.
OnScreen Display
Transparency
Position
Language
Display Time
―
The displayed image may differ depending on the model.
On
English
20 sec
Configure the
transparency of the
menu windows.
Return
Position
Adjust the menu position.
Language
Set the menu language.
―
A change to the language setting will only be applied to the onscreen menu display.
―
It will not be applied to other functions on your PC.
Display Time
Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of
time.
Display Time can be used to specify the time after which you want the OSD menu to disappear.
26
Chapter 06
Setup and Reset
A detailed description of each function is provided. Refer to your product for details.
Sound
System
Sound
FreeSync
Eco Saving Plus
Off Timer
PC/AV Mode
Source Detection
Key Repeat Time
―
The displayed image may differ depending on the model.
Off
Off
Auto
Acceleration
Return
Volume
Adjust the Volume controlling the JOG button LEFT/RIGHT.
Sound Mode
•
Standard: Selects the normal sound mode.
•
Music: Emphasizes music over voices.
•
Movie: Provides the best sound for movies.
•
Clear Voice: Emphasizes voices over other sounds.
Select Sound
•
Stereo: Enable the sound both from the left and right speakers.
•
Left Channel: Set the left and right speakers to play only the left channel of the sound source.
•
Right Channel: Set the left and right speakers to play only the right channel of the sound source.
27
FreeSync
FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency.
This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.
•
Off: Disable FreeSync.
•
Standard Engine: Enable the basic FreeSync functions of the AMD graphics card.
•
Ultimate Engine: Enable the FreeSync feature with a higher screen frame rate. Screen tearing (abnormal sync
between the screen and content) is reduced in this mode. Note that screen flickering may occur during game
play.
When select Ultimate Engine mode, please use maximum screen refresh rate for optimal freesync effect.
The refresh rate setting method please refer to Q & A
―
The FreeSync function is only enabled in HDMI or DisplayPort mode.
Use the HDMI/DisplayPort cable provided by the manufacturer when using FreeSync.
If the FreeSync function is enabled, the following may occur:
•
The screen may flicker when you play games depending on the game option settings. Decreasing the game
setting values might help to remove the flicker. Installing the latest drivers from the AMD website may also fix this
issue.
•
The response rate during the game may fluctuate depending on the resolution. A higher resolution generally
decreases the response rate.
•
The sound quality of the monitor may be degraded.
―
If you encounter any issues when using the function, contact the Samsung Service Centre.
How can I change the frequency?
The models in the Graphic Cards list supports FreeSync
FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics
cards:
Make sure to install the latest official graphics drivers from AMD that support FreeSync.
―
For additional AMD graphics card models that support the FreeSync feature, visit the official AMD website.
―
Select FreeSync Off if you are using a graphics card from a different manufacturer.
•
AMD Radeon R9 300 Series
•
AMD Radeon R9 Fury X
•
AMD Radeon R7 360
•
AMD Radeon R9 295X2
•
AMD Radeon R9 290X
•
AMD Radeon R9 290
•
AMD Radeon R9 285
•
AMD Radeon R7 260X
•
AMD Radeon R7 260
How do you enable FreeSync?
Set FreeSync to Standard Engine or Ultimate Engine in the OSD menu.
1
Enable FreeSync in AMD Radeon Settings:
2
Right-click the mouse
The "AMD FreeSync" feature should be set to "On". Select to "On" if not already enabled.
AMD Radeon Settings Display
28
Eco Saving Plus
SAMSUNG
MAGIC
Reduce energy consumption compared to consumption at the maximum brightness level.
―
This option is not available when
―
This menu is not available when Game Mode is enabled.
―
This menu is not available when Eye Saver Mode is enabled.
•
Off: Deactivate the Eco Saving Plus function.
•
Auto: The power consumption will automatically be reduced by about 10% over the current setting.
(The reduction of power consumption depends on the customer screen brightness condition.)
•
Low: Saves up to 25 % energy compared to the maximum brightness.
•
High: Saves up to 50 % energy compared to the maximum brightness.
Bright is in Dynamic Contrast mode.
Off Timer
Off Timer: Turn on Off Timer mode.
Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after
the specified number of hours.
―
This option is only available when Off Timer is set to On.
―
For products for the market in some regions, the Off Timer is set to automatically activate 4 hours after the product
powers on. This is done in accordance with power supply regulations. If you do not want the timer to activate, go to
MENU
System and set Off Timer to Off.
29
PC/AV Mode
Power LED On
Set PC/AV Mode to AV. The picture size will be enlarged.
This option is useful when you view a movie.
•
Set to PC when connected to a PC.
•
Set to AV when connected to an AV device.
•
If you connect a PC using a HDMI-DVI cable, set to DVI PC.
―
This function does not support Analog mode.
―
Supplied for the wide models only such as 16:9 or 16:10.
―
If the monitor is in HDMI, DisplayPort mode and the screen says Check Signal Cable or power saving mode activates,
press the JOG button to display the function-button screen and then select the
icon. You can select PC or AV.
Source Detection
Select either Auto or Manual as the method to recognize input signal.
Key Repeat Time
Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a
button is pressed.
Configure the settings to enable or disable the power LED located at the lower part of the product.
•
Working: The power LED is on when the product is turned on.
•
Stand-by: The power LED is on when the product is turned off.
Reset All
Return all the settings for the product to the default factory settings.
Information
View the current input source, frequency and resolution.
Picture
OnScreen Display
System
Information
Information
*********
**kHz **Hz NN
****x****
Optimal Mode
****x**** **Hz
Exit
―
The displayed image may differ depending on the model.
30
Chapter 07
Installing the Software
Easy Setting Box
Easy Setting Box
Easy Setting Box enables users to use the monitor by partitioning multiple sections.
To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at
http://www.samsung.com.
―
The software may not work properly if you do not restart the computer after the installation.
―
The Easy Setting Box icon may not appear depending on the computer system and the product specifications.
―
If the shortcut icon does not appear, press the F5 key.
Restrictions and Problems with the Installation
The Easy Setting Box installation may be affected by the Graphics Card, Motherboard and the Networking
Environment.
System Requirements
OS Hardware
•
Windows 7 32Bit/64Bit
•
Windows 8 32Bit/64Bit
•
Windows 8.1 32Bit/64Bit
•
Windows 10 32Bit/64Bit
•
At least 32MB of memory
•
At least 60MB of free space on the hard disk drive
31
Chapter 08
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
―
Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung
Customer Service Centre.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC,
perform a self-diagnosis test.
Power off both the PC and product.
1
Disconnect the cables from the product.
2
Power on the product.
3
If the message Check Signal Cable appears, the product is working normally.
4
―
If the screen remains blank, check the PC system, video controller and cable.
Checking the Resolution and Frequency
For a mode that exceeds the supported resolution(refer to Standard Signal Mode Table), the message Not Optimum
Mode will appear for a short time.
―
The displayed resolution may vary, depending on the computer system settings and cables.
Check the following.
Installation issue (PC mode)
The screen keeps switching on and off.
Check the cable connection between the product and PC, and ensure the connectors are locked.
Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to
the product and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in
the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card
driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen
settings.)
Screen issue
The power LED is off. The screen will not switch on.
Check that the power cable is connected properly.
The message Check Signal Cable appears.
Check that the cable is properly connected to the product.
Check that the device connected to the product is powered on.
32
Not Optimum Mode is displayed.
This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for
the product.
Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal
Mode Table (P.36).
The images on the screen look distorted.
Check the cable connection to the product.
The screen is not clear. The screen is blurry.
Adjust Coarse and Fine.
Remove any accessories (video extension cable, etc.) and try again.
Set the resolution and frequency to the recommended level.
The screen appears unstable and shaky. There are shadows or ghost images left on the screen.
Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible
with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (P. 36) in this manual
and the Information menu on the product.
The screen is too bright. The screen is too dark.
Adjust Brightness and Contrast.
Screen colour is inconsistent.
Change the Color settings.
The colours on the screen have a shadow and are distorted.
Change the Color settings.
White does not really look white.
Change the Color settings.
There is no image on the screen and the power LED blinks every 0.5 to 1 second.
The product is operating in power-saving mode.
Press any key on the keyboard or move the mouse to return to normal operating mode.
Text is blurry.
If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel Fonts
Adjust ClearType text and change Turn on ClearType.
Video playback is choppy.
Playback of high-definition large video files can be choppy. This may be because the video player is not optimized
for the computer resource.
Try playing the file on another video player.
Sound issue
There is no sound.
Check the connection of the audio cable or adjust the volume.
Check the volume.
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or
software Programme.
Video is available but there is no sound.
Sound cannot be heard if a HDMI-DVI cable is used to connect the input device.
Connect the device using an HDMI cable or a DP cable.
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
33
Q & A
―
Refer to the user manual for your PC or graphics card for further instructions on adjustment.
How can I change the frequency?
Set the frequency on your graphics card.
•
Windows 7: Go to Control Panel
•
Windows 8(Windows 8.1): Go to Settings
•
Windows 10: Go to Settings
How can I change the resolution?
•
Windows 7: Go to Control Panel
•
Windows 8(Windows 8.1): Go to Settings
•
Windows 10: Go to Settings
How do I set power-saving mode?
•
Windows 7: Set power-saving mode in Control Panel
•
Windows 8(Windows 8.1): Set power-saving mode in Settings
•
Windows 10: Set power-saving mode in Settings
Appearance and Personalization Display Screen Resolution Advanced settings Monitor, and adjust Refresh rate under Monitor settings.
Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor, and adjust Refresh rate under Monitor settings.
System Display Advanced display settings Display adapter properties Monitor, and adjust Screen refresh rate under Monitor settings.
Appearance and Personalization Display Adjust Resolution, and adjust the resolution.
Control Panel Appearance and Personalization Display Adjust Resolution, and adjust the resolution.
System Display Advanced display settings, and adjust the resolution.
Appearance and Personalization Personalize Screen Saver Settings Power options or BIOS SETUP on the PC.
Control Panel Appearance and Personalization Personalize Screen Saver Settings Power options or BIOS SETUP on the PC.
Personalization Lock screen Screen timeout settings Power & sleep or BIOS SETUP on the PC.
34
Chapter 09
Specifications
General
Model Name C27F591FD
Size
Display area
Pixel Pitch
Maximum Pixel Clock
Power Supply
Signal connectors
Environmental conditions Operating
68.6 cm
597.88 mm (H) x 336.31 mm (V )
0.3114 mm (H) x 0.3114 mm (V )
148.5 MHz
AC 100 - 240 V ~ (+/- 10 %), 50/60 Hz ± 3 Hz
Refer to the label at the back of the product as the standard
voltage can vary in different countries.
D-SUB, HDMI, DisplayPort
Temperature: 10 C – 40 C (50 F – 104 F)
Humidity: 10 % – 80 %, non-condensing
Storage
Temperature: -20 C – 45 C (-4 F – 113 F)
Humidity: 5 % – 95 %, non-condensing
―
Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the
monitor and PC system optimizes the monitor settings. Monitor installation takes place automatically. However, you can
customize the installation settings if desired.
―
Panel Dots (Pixels)
Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or
darker on the LCD panel. This does not affect product performance.
―
The above specifications are subject to change without notice to improve quality.
―
This device is a Class B digital apparatus.
35
Standard Signal Mode Table
Synchronization Horizontal Frequency
Vertical Frequency
Resolution Optimum resolution
Maximum resolution
If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank
even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.
30 – 81 kHz
48 – 72 Hz
1920 x 1080 @ 60 Hz
1920 x 1080 @ 60 Hz
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V)
IBM, 720 x 400
MAC, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
31.469 70.087 28.322 -/+
35.000 66.667 30.240 -/-
31.469 59.940 25.175 -/-
35.156 56.250 36.000 +/+
37.879 60.317 40.000 +/+
48.077 72.188 50.000 +/+
48.363 60.004 65.000 -/-
56.476 70.069 75.000 -/-
VESA, 1280 x 720
VESA, 1280 x 800
VESA, 1280 x 1024
VESA, 1440 x 900
VESA, 1600 x 900 RB
VESA, 1680 x 1050
45.000 60.000 74.250 +/+
49.702 59.810 83.500 -/+
63.981 60.020 108.000 +/+
55.935 59.887 106.500 -/+
60.000 60.000 108.000 +/+
65.290 59.954 146.250 -/+
36
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V)
VESA, 1920 x 1080
―
Horizontal Frequency
The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
―
Vertical Frequency
Repeating the same picture dozens of times per second allows you to view natural pictures. The repeat frequency is called "vertical frequency" or "refresh rate" and is indicated in Hz.
―
This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is
recommended that you select the optimum resolution specified for your product.
67.500 60.000 148.500 +/+
37
Chapter 10
Appendix
Responsibility for the Pay Service (Cost to Customers)
―
When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the
following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•
If a service technician gives instructions on how to use product or simply adjusts options without disassembling
product.
•
If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)
•
If a product is reinstalled or devices are connected additionally after installing the purchased product for the first
time.
•
If a product is reinstalled to move to a different spot or to move to a different house.
•
If customer requests instructions on how to use because of another company's product.
•
If customer requests instructions on how to use the network or another company's Programme.
•
If customer requests software installation and setup for the product.
•
If a service technician removes/cleans dusts or foreign materials inside of the product.
•
If customer requests an installation additionally after purchasing a product through home-shopping or online.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•
External impact or drop.
•
Use of supplies or separately sold product unspecified by Samsung.
•
Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co.,
Ltd.
•
Remodeling or repairing the product by customer.
•
Using it with incorrect voltage or non-authorized electrical connections.
•
Not following the "cautions" in User Manual.
Others
•
If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•
If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon,
etc.)
―
If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual
first.
38
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