Samsung C2670FW User Guide

User’s Guide

BASIC

This guide provides information concerning installation, basic operation and troubleshooting on Windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.

Some features may not be available depending on models or countries.

1. Introduction

Using USB memory device 67

Key benefits 5

Features by model 8

Useful to know 13

About the user’s guide 14

Safety information 15

Machine overview 21

Control panel overview 24

Turning on the machine 26

Installing the driver locally 27

Reinstalling the driver 29

2. Menu Overview and Basic Setup

Menu overview 31

Machine’s basic settings 37

3. Maintenance

Ordering supplies and accessories 73

Available consumables 74

Available accessories 75

Available maintenance parts 76

Storing the toner cartridge 77

Redistributing toner 79

Replacing the toner cartridge 81

Replacing the waste toner container 84

Installing accessories 86

Monitoring the supplies life 90

Setting the toner low alert 91

Cleaning the machine 92

Tips for moving & storing the machine 98

Media and tray 38

Basic printing 52

Basic copying 59

Basic scanning 62

Basic faxing 63

4. Troubleshooting

Tips for avoiding paper jams 100

Clearing original document jams 101

Clearing paper jams 106

Understanding the status LED 115

Understanding display messages 117

5. Appendix

Specifications 123

Regulatory information 133

1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 5

• Features by model 8

• Useful to know 13

• About the user’s guide 14

• Safety information 15

• Machine overview 21

• Control panel overview 24

• Turning on the machine 26

• Installing the driver locally 27

• Reinstalling the driver 29

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 56).

• To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 244).

• To save paper, you can print on both sides of the paper (double-sided printing) (see "Using advanced print features" on page 244).

• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

• We recommend using recycled paper for saving energy.

Fast high resolution printing

• You can print in a full range of colors using cyan, magenta, yellow, and black.

• You can print with a resolution of up to 9,600 x 600 dpi effective output (600 x 600 x 4 bit).

• Fast, on-demand printing.

- For single-side printing, up to 26 ppm (A4) or up to 27 ppm (Letter).

Convenience

• Simply touch your mobile device on the NFC tag on your printer and get the print job done (see "Using the NFC feature" on page 190).

• You can print on the go from your smartphone or computer using Google Cloud Print™ enabled apps (see "Google Cloud Print™" on page 198).

• Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture

Manager" on page 281).

• Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Printer Status" on

page 293 or "Using Samsung Easy Printer Manager" on page 290).

• Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax (see "Using Samsung Easy Document Creator" on page 289).

• Samsung AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily than when you use the ordinary program (see "Samsung AnyWeb Print" on page 283).

Key benefits

• Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.

• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 125).

• Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 244).

• You can print in various operating systems (see "System requirements" on page 129).

• Your machine is equipped with a USB interface and/or a network interface.

Supports various wireless network setting method

• Using WPS (Wi-Fi Protected Setup™)

- You can easily connect to a wireless network using the WPS feature on the machine and an access point (wireless router).

• Using a USB cable or a network cable

- You can connect to a network and set various wireless network settings using a USB cable or a network cable.

• Using Wi-Fi Direct

- You can conveniently print from your mobile device using the Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 172.

Key benefits

Support XOA applications

The machine supports XOA custom applications.

• Regarding the XOA custom applications, please contact your XOA custom application provider.

Features by model

Some features and optional goods may not be available depending on model or country.

Operating System

(●: Supported, Blank: Not supported)

Software

You can install the printer driver and software when you insert the software CD into your CD-ROM drive.

For windows, select the printer driver and software in the Select Software to Install window.

Operating System C267xFW

Windows ●

Mac ●

Linux ●

Unix ●

Software C267xFW

SPL printer driver ●

PCL printer driver ●

PS printer driver

●

XPS printer driver

●

Features by model

(●: Supported, Blank: Not supported)

Direct Printing Utility

●

Samsung Easy Printer Manager Scan to PC settings ●

Fax to PC settings ●

Device Settings ●

Samsung Printer Status ●

Samsung AnyWeb Print

●

Samsung Easy Document Creator ●

Easy Capture Manager ●

Samsung Easy Color Manager

●

SyncThru™ Web Service ●

SyncThru Admin Web Service ●

Easy Eco Driver ●

Fax Samsung Network PC Fax ●

Scan Twain scan driver ●

WIA scan driver ●

a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your

computer’s OS support the software.

Software C267xFW

Features by model

Variety feature

Features C267xFW

Hi-Speed USB 2.0 ●

Network Interface Ethernet 10/100/1000 Base TX wired LAN ●

IEEE 1284B port

○

Network Interface 802.11b/g/n wireless LAN

●

NFC (Near Field Communication) ●

Google Cloud Print™ ●

AirPrint ●

Eco printing ●

Duplex (2-sided) printing ●

Duplex (2-sided) printing (manual)c

USB memory interface ●

Memory module ○

Optional tray (Tray2) ○

Mass Storage Device

●

Document Feeder Duplex Automatic Document Feeder (DADF) ●

Automatic Document Feeder (ADF)

Features by model

Handset

Fax Multi-send ●

Delay send ●

Priority send

Duplex send ●

Secure receive ●

Duplex print ●

Send/ Receive forward - fax ●

Send/ Receive forward - email ●

Send/ Receive forward - server ●

Scan Scanning to email ●

Scanning to SMB server ●

Scanning to FTP server ●

Duplex scan ●

Scan to PC ●

Features C267xFW

Features by model

(●: Supported, ○: Optional, Blank: Not supported)

Copy ID card copying ●

Reduced or enlarged copying ●

Collation ●

Poster

Clone

Auto Fit ●

Book ●

2-up/4-up ●

Adjust background ●

Margin shift

Edge erase ●

Gray enhance

Duplex copy ●

a. If you use the parallel port, you cannot use the USB cable. b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you

bought your machine. c. Available for Windows OS only. d. Only tray1 is supported. e. The machine is equipped with 4GB of SD (secure digital) card.

Features C267xFW

Useful to know

The machine does not print.

• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 53).

• Remove the driver and install it again (see "Installing the driver locally" on page 27).

• Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page

243).

Where can I purchase accessories or supplies?

• Inquire at a Samsung distributor or your retailer.

• Visit www.samsung.com/supplies. Select your country/region to view product service information.

A paper jam has occurred.

• Open and close the door (see "Front view" on page 22).

• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 106).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 79).

• Try a different print resolution setting (see "Opening printing preferences" on page 54).

• Replace the toner cartridge (see "Replacing the toner cartridge" on page 81).

The status LED flashes or remains constantly on.

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 115).

Where can I download the machine’s driver?

• You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

About the user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

• Do not discard this manual, and keep it for future reference.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.

• The screenshots in this user’s guide may differ from your machine depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

General icons

Icon Text Description

Gives users information to protect the machine

Caution

Warning

Note

from possible mechanical damage or malfunction.

Used to alert users to the possibility of personal injury.

Provides additional information or detailed specification of the machine function and feature.

Conventions

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction

Safety information

These warnings and precautions are to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in minor personal injury or property damage.

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

Do not attempt.

• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction

Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

Be careful when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

1. Introduction

Safety information

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.

If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safely.

The machine could fall, causing injury or machine damage.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.

Choose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays.

The place should be well-ventilated and be far from direct light, heat, and humidity.

Place the machine in the environment where it meets the operating temperature and humidity specification. Otherwise, quality problems can occur and cause damage to the machine (see "General specifications" on page 123).

When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.

1. Introduction

Safety information

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Use only No.26 AWG

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

or larger, telephone line cord, if necessary.

a. AWG: American Wire Gauge

Maintenance / Checking

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

1. Introduction

Safety information

Supply usage

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with screws.

• Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

• The machine should only be repaired by a Samsung service technician.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.

• When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions.

• Do not wash the supplies.

• For a waste toner bottle, do not reuse it after emptying the bottle.

Caution

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user’s carelessness.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

1. Introduction

Safety information

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

1. Introduction

Machine overview

Components

The actual component may differ from the illustration below. Some components may change depending on the circumstances.

Machine Power cord Quick installation guide

Software CD

a. The software CD contains the print drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

Misc. accessories

1. Introduction

Machine overview

Front view

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 8).

1 Duplex Automatic Document

Feeder (DADF) cover

2 Duplex Automatic Document

Feeder (DADF) width guide

3 Duplex Automatic Document

Feeder (DADF) input tray

4 Duplex Automatic Document

Feeder (DADF) output tray

5 Control panel 17 Scanner glass

Output tray

Output support

Front cover handle

Scanner lid

Control board cover

7 Front cover 19 Multi-purpose support tray

8 Tray 1 20 Toner cartridge

18 Paper width guides on a multi-

purpose tray

Optional tray

10 Push-release of Multi-purpose

tray

21 Toner cartridge handle

Intermediate Transfer Belt (ITB)

11 Multi-purpose tray 23 Duplex jam cover

USB memory port

24 NFC (Near Field Communication)

tag

a. This is an optional feature.

1. Introduction

Machine overview

Rear view

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 8).

1 Waster toner container

2 Rear cover

3 Rear cover handle

4Power receptacle

5 Power-switch

9 10

5V output port for IEEE 1284B Port

7USB port

8Network port

9 Telephone line socket (LINE)

10 Extension telephone socket (EXT.)

a. The optional IEEE 1284B parallel connector can be used by plugging in both the USB port and

the 5V output port.

1. Introduction

Control panel overview

• This control panel may differ from your machine depending on its model. There are various types of control panels.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 8).

• When using the touch screen, only use your finger. Sharp objects can damage the screen.

6789

1 Touch screen Displays the current status and allows you to access available menus.

2 Numeric keypad Dials a number or enters alphanumeric characters (see "Understanding keypad" on page 237).

3 Clear

4 Stop

Deletes characters in the edit area.

Stops an operation at any time.

1. Introduction

Control panel overview

Power/Wake

6 Start

7 On Hook Dial

8 Help

9 Reset

10 Wireless LED Shows the current status of the wireless network connection (see "Understanding the status LED" on page 115).

11 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 115).

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.

Starts a job in black or color mode.

When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone (see "Receiving manually in Tel mode" on page 273).

Gives detailed information about this machine’s menus or status.

Resets the current machine’s setup.

1. Introduction

Turning on the machine

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

Connect the machine to the electricity supply first.

Turn the power switch on.

1. Introduction

Installing the driver locally

A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 160).

• If you are a Mac, Linux or UNIX operating systems user, refer to the "Installation for Mac" on page 151 or "Installation for Linux" on page 153

or "Installing the UNIX printer driver package" on page 166.

• The installation window in this User’s Guide may differ depending on the machine and interface in use.

• Only use a USB cable no longer than 3 meters (118 inches).

Windows

Make sure that the machine is connected to your computer and

powered on.

Insert the supplied software CD into your CD-ROM drive.

If the installation window does not appear, click Start > All programs > Accessories > Run.

X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.

• For Windows 8,

If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK.

If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe.

Review and accept the installation agreements in the installation

window. Then, click Next.

1. Introduction

Installing the driver locally

Select USB on the Printer Connection Type screen. Then, click Next.

Follow the instructions in the installation window.

You can select the software applications in the Select Software to Install window.

From the Windows 8 Start Screen

• The V4 driver is automatically downloaded from the Windows Update if

your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com >

find your product > Support or downloads.

• You can download Samsung Printer Experience app from the Windows

Store. You need have a Microsoft account to use the Windows Store.

1 From Charms, select Search. 2 Click Store. 3 Search and click Samsung Printer Experience. 4 Click Install.

Make sure that your computer is connected to the Internet and powered

on.

Make sure that the machine is powered on.

Connect the computer and the machine with a USB cable.

The driver is automatically installed from the Windows Update.

• If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can

download from the Samsung website, www.samsung.com > find your

product > Support or downloads.

• If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD.

1. Introduction

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.

Windows

From the Start menu, select Programs or All Programs > Samsung

Printers > Uninstall Samsung Printer Software.

Follow the instructions in the installation window.

Insert the software CD into your CD-ROM drive and install the driver

again (see "Installing the driver locally" on page 27).

From the Windows 8 Start Screen

• If you cannot find a Samsung Printer Software tile, uninstall from the desktop screen mode.

• If you want to uninstall Samsung’s printer management tools, from the

Start screen, right-click the app > Uninstall > right-click the program you want to delete > Uninstall and follow the instruction in the window.

Make sure that the machine is connected to your computer and

powered on.

Click on the Uninstall Samsung Printer Software tile in the Start

screen.

Follow the instructions in the window.

1. Introduction

2. Menu Overview and Basic Setup

This chapter provides information about the overall menu structure and the basic setup options.

• Menu overview 31

• Machine’s basic settings 37

• Media and tray 38

• Basic printing 52

• Basic copying 59

• Basic scanning 62

• Basic faxing 63

• Using USB memory device 67

+ 319 hidden pages