Samsung C2620DW User Guide

Page 1

User’s Guide

BASIC

This guide provides information concerning installation, basic operation and troubleshooting on Windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.

Some features may not be available depending on models or countries.

Page 2

1. Introduction

3. Maintenance

Key benefits 5

Features by model 7

Useful to know 9

About the user’s guide 10

Safety information 11

Machine overview 17

Control panel overview 20

Turning on the machine 21

Installing the driver locally 22

Reinstalling the driver 24

2. Menu Overview and Basic Setup

Menu overview 26

Ordering supplies and accessories 52

Available consumables 53

Available accessories 54

Available maintenance parts 55

Storing the toner cartridge 56

Redistributing toner 58

Replacing the toner cartridge 60

Replacing the waste toner container 63

Installing accessories 65

Monitoring the supplies life 69

Setting the toner low alert 70

Cleaning the machine 71

Tips for moving & storing the machine 75

Machine’s basic settings 30

Media and tray 31

Basic printing 42

Using USB memory device 47

4. Troubleshooting

Tips for avoiding paper jams 77

Clearing paper jams 78

Understanding the status LED 87

Understanding display messages 89

Page 3

5. Appendix

Specifications 95

Regulatory information 105

Page 4

1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 5

• Features by model 7

• Useful to know 9

• About the user’s guide 10

• Safety information 11

• Machine overview 17

• Control panel overview 20

• Turning on the machine 21

• Installing the driver locally 22

• Reinstalling the driver 24

Page 5

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 45).

• To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 192).

• To save paper, you can print on both sides of the paper (double-sided printing) (see "Using advanced print features" on page 192).

• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

• We recommend using recycled paper for saving energy.

Fast high resolution printing

• You can print in a full range of colors using cyan, magenta, yellow, and black.

• You can print with a resolution of up to 9,600 x 600 dpi effective output (600 x 600 x 4 bit).

• Fast, on-demand printing.

- For single-side printing, up to 26 ppm (A4) or up to 27 ppm (Letter).

Convenience

• Simply touch your mobile device on the NFC tag on your printer and get the print job done (see "Using the NFC feature" on page 160).

• You can print on the go from your smartphone or computer using Google Cloud Print™ enabled apps (see "Google Cloud Print™" on page 166).

• Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture

Manager" on page 217).

• Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Easy Printer Manager" on page 225 or "Using Samsung Printer Status" on page 228).

• Samsung AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily than when you use the ordinary program (see "Samsung AnyWeb Print" on page 218).

• Smart Update allows you to check for the latest software and install the latest version during the installation of the printer driver. This is available only for Windows.

• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

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Key benefits

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 97).

• Print watermark: You can customize your documents with words, such as

“CONFIDENTIAL” (see "Using advanced print features" on page 192).

• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 192).

• You can print in various operating systems (see "System requirements" on page 101).

• Your machine is equipped with a USB interface and/or a network interface.

Supports various wireless network setting method

• Using WPS (Wi-Fi Protected Setup™)

- You can easily connect to a wireless network using the WPS feature on

the machine and an access point (wireless router).

• Using a USB cable or a network cable

- You can connect to a network and set various wireless network settings using a USB cable or a network cable.

• Using Wi-Fi Direct

- You can conveniently print from your mobile device using the Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 142.

Support XOA application

The machine supports XOA custom applications.

• Regarding the XOA custom applications, please contact your XOA custom application provider.

Page 7

Features by model

Some features and optional goods may not be available depending on model or country.

Operating System

(●: Supported, Blank: Not supported)

Software

Operating System C262x series

Windows ●

Mac ●

Linux ●

Unix ●

You can install the printer driver and software when you insert the software CD into your CD-ROM drive.

Software C262x series

PS printer driver

XPS printer driver

Samsung Easy Printer

Device Settings ●

●

Manager

Samsung Printer Status ●

Direct Printing Utility

Samsung AnyWeb Print

●

SyncThru™ Web Service ●

SyncThru Admin Web Service ●

Easy Eco Driver ●

Easy Capture Manager ●

Samsung Easy Color Manager

a. Download the software from the Samsung website and install it: (http://

www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software.

●

(●: Supported, Blank: Not supported)

For Windows, select the printer driver and software in the Select

Software to Install window.

Software C262x series

SPL printer driver ●

PCL printer driver ●

Page 8

Features by model

Variety feature

(●: Supported, ○: Optional, Blank: Not supported)

Features C262x series

Hi-Speed USB 2.0 ●

IEEE 1284B parallel connector

a. If you use the parallel port, you cannot use the USB cable.

○

Network Interface Ethernet 10/100/1000 Base TX wired LAN

●

Network Interface 802.11b/g/n wireless

LAN

b. Depending on your country, wireless LAN card may not be available. For some

countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine.

●

NFC (Near Field Communication) printing ●

Eco printing ●

Duplex (2-sided) printing ●

USB memory interface ●

Memory module ○

Optional tray (Tray2) ○

Mass Storage Device (SD)

●

AirPrint ●

Google Cloud Print™ ●

Page 9

Useful to know

The machine does not print.

• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 43).

• Remove the driver and install it again (see "Installing the driver locally" on page 22).

• Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page 191).

Where can I purchase accessories or supplies?

• Inquire at a Samsung distributor or your retailer.

• Visit www.samsung.com/supplies. Select your country/ region to view product service information.

A paper jam has occurred.

• Open and close the door (see "Front view" on page 18).

• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 78).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 58).

• Try a different print resolution setting (see "Opening printing preferences" on page 43).

• Replace the toner cartridge (see "Replacing the toner cartridge" on page 60).

The status LED flashes or remains constantly on.

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 87).

Where can I download the machine’s driver?

• You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

Page 10

About the user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

• Do not discard this manual, and keep it for future reference.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.

• The screenshots in this user’s guide may differ from your machine depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

General icons

Icon Text Description

Gives users information to protect the machine from

Caution

Warning

Note

possible mechanical damage or malfunction.

Used to alert users to the possibility of personal injury.

Provides additional information or detailed specification of the machine function and feature.

Conventions

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction

Page 11

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in minor personal injury or property damage.

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

Do not attempt.

• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction

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Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

Be careful when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

1. Introduction

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Safety information

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.

If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety.

The machine could fall, causing injury or machine damage.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.

Choose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays.

The place should be well-ventilated and be far from direct light, heat, and humidity.

Place the machine in the environment where it meets the operating temperature and humidity specification.

Otherwise, quality problems can occur and cause damage to the machine.

See "General specifications" on page 95.

When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.

1. Introduction

Page 14

Safety information

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Use only No.26 AWG

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

or larger, telephone line cord, if necessary.

a. AWG: American Wire Gauge

Maintenance / Checking

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

1. Introduction

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Safety information

Supply usage

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with screws.

• Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

• The machine should only be repaired by a Samsung service technician.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.

• When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions.

• Do not wash the supplies.

•

For a waste toner bottle, do not reuse it after emptying the bottle.

Caution

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

1. Introduction

Page 16

Safety information

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

1. Introduction

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Machine overview

Components

The actual component may differ from the illustration below. Some components may change depending on the circumstances.

Machine Quick installation guide

Power cord

Misc. accessories

a. The software CD contains the print drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

Software CD

1. Introduction

Page 18

Machine overview

Front view

1Output support

2 Output tray

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7).

13 14

3 Control panel

4 Control board cover

5USB memory port

Optional tray

7Tray 1

8 Push-release of Multi-purpose tray

9 Multi-purpose tray

10 Front cover

11 NFC (Near Field Communication) tag

12 Front cover release button

13 Toner cartridges

14 Toner cartridge handle

15 Intermediate Transfer Belt (ITB)

16 Paper width guides on a multi-purpose tray

17 Multi-purpose support tray

a. This is an optional feature.

1. Introduction

Page 19

Machine overview

Rear view

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7).

1 Waster toner container

2 Rear cover

3 Rear cover handle

4Power receptacle

5 Power-switch

USB port

7 Network port

5V output port for IEEE 1284B Port

a. The optional IEEE 1284B parallel connector can be used by plugging in both the USB port and

the 5V output port.

b. This is an optional feature.

a b

1. Introduction

Page 20

Control panel overview

• This control panel may differ from your machine depending on its model. There are various types of control panels.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7).

• When using the touch screen, only use your finger. Sharp objects can

damage the screen.

1 Touch screen

2 Stop

3 Power

Displays the current status and allows you to access available menus. Stops current operation.

You can turn the power on and off with this button. Or wake up from the power save mode.

4 LED

5 LED

Indicates the status of your machine (see "Understanding the status LED" on page 87). Indicates the wireless status of your machine (see "Understanding the status LED" on page 87).

1. Introduction

Page 21

Turning on the machine

Connect the machine to the electricity supply first.

Turn the switch on if the machine has a power switch.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).

Power is turned on automatically.

If you want to turn the power off, press the (Power) button.

1. Introduction

Page 22

Installing the driver locally

A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 130).

• If you are a Mac, Linux, or UNIX operating systems user, refer to the "Installation for Mac" on page 121, "Installation for Linux" on page 123, or "Installing the UNIX printer driver package" on page 136.

• The installation window in this User’s Guide may differ depending on the machine and interface in use.

• Only use a USB cable no longer than 3 meters (118 inches).

Windows

Make sure that the machine is connected to your computer and

powered on.

Insert the supplied software CD into your CD-ROM drive.

If the installation window does not appear, click Start > All programs > Accessories > Run.

X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.

• For Windows 8,

If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK.

If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe.

Review and accept the installation agreements in the installation

window. Then, click Next.

1. Introduction

Page 23

Installing the driver locally

Select USB on the Printer Connection Type screen. Then, click Next.

Follow the instructions in the installation window.

You can select the software applications in the Select Software to Install Window.

From the Windows 8 Start Screen

• The V4 driver is automatically downloaded from the Windows Update if

your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com >

find your product > Support or downloads.

• You can download Samsung Printer Experience app from the Windows

Store. You need have a Microsoft account to use the Windows Store.

1 From Charms, select Search. 2 Click Store. 3 Search and click Samsung Printer Experience. 4 Click Install.

Make sure that your computer is connected to the Internet and powered

on.

Make sure that the machine is powered on.

Connect the computer and the machine with a USB cable.

The driver is automatically installed from the Windows Update.

• If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can

download from the Samsung website, www.samsung.com > find your

product > Support or downloads.

• If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD.

1. Introduction

Page 24

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.

Windows

Make sure that the machine is connected to your computer and

powered on.

From the Start menu, select Programs or All Programs > Samsung

Printers > Uninstall Samsung Printer Software.

• For Windows 8,

1 From Charms, select Search > Apps.

2 Search and click Control Panel.

3 Click Programs and Features.

4 Right-click the driver you want to uninstall and select Uninstall.

Insert the software CD into your CD-ROM drive and install the driver

again (see "Installing the driver locally" on page 22).

From the Windows 8 Start Screen

Make sure that the machine is connected to your computer and

powered on.

Click on the Uninstall Samsung Printer Software tile in the Start

screen.

5 Follow the instructions in the window.

Follow the instructions in the installation window.

Follow the instructions in the window.

• If you cannot find a Samsung Printer Software tile, uninstall from the desktop screen mode.

• If you want to uninstall Samsung’s printer management tools, from the

Start screen, right-click the app > Uninstall > right-click the program you want to delete > Uninstall and follow the instruction in the window.

1. Introduction

Page 25

2. Menu Overview and Basic Setup

This chapter provides information about the overall menu structure and the basic setup options.

• Menu overview 26

• Machine’s basic settings 30

• Media and tray 31

• Basic printing 42

• Using USB memory device 47

Page 26

Menu overview

The control panel provides access to various menus to set up the machine or use the machine’s functions.

You can set menus easily using the touch screen.

• The home screen is shown on the touch screen on the control panel.

• Some menus are grayed out depending on your options or models.

• The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 171).

Introducing the Home Screen

Icon Name Description

Eco

Direct USB

Setup

Job Status

Counter

Help

Toner Status You can see the toner status.

Menu You can select the LCD brightness, language and

Displays Eco settings.

Enters the USB menu when USB memory is inserted into the USB memory port on your machine.

Browse current machine settings or change machine values.

Displays the jobs currently running, completed or in queue.

Displays total pages printed.

View help and troubleshooting information.

you can edit home menus.

Icon Name Description

Information

Prints various machine information and reports.

2. Menu Overview and Basic Setup

Page 27

Menu overview

Information

(see "Information" on page

172)

Configuration

Demo Page

Help List

Network Configuration

Supplies Information

Job Reports

Usage Counter

Font List

Eco

(see "Eco" on page 183)

Eco-On

Off

Settings

Default Mode

Off

On-Forced

Feature Configuration

Default

Custom

Direct USB

(see "Direct USB" on page 184)

Print From

(Options)

Copies

Auto Fit

Duplex

Paper Source

Color Mode

File Manage

(Options)

Delete

Format

Show Space

(see "System Setup" on page 176)

System

Date & Time

Date Format

Clock Mode

Language

Maintenance

Default Paper Size

Skip Blank Pages

Power Save

Wakeup Event

Auto Power Off

Altitude Adjustment

Setup

Job Timeout

File Policy

Held Job Timeout

Import Setting

Export Setting

Vapor Mode

Paper Stacking

Humidity

a. If you set the eco mode on with a passcode from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings >

Eco), the On-Forced message appears. You have to enter the passcode to change the eco mode status.

2. Menu Overview and Basic Setup

Page 28

Menu overview

Setup

(see "System Setup" on page 176)

Admin Setup

User Access Control

Authentication

Stamp

Stamp Activate

Item

Opacity

Position

Change Admin Password

Firmware Upgrade

Image Overwrite

Manual

Overwrite Method

Overwrite Times

Application

Network

TCP/IP (IPv4)

TCP/IP (IPv6)

Ethernet

802.1x

Wi-Fi

Wi-Fi On/Off

Wi-Fi Settings

WPS

Wi-Fi Direct

Wi-Fi Signal

Clear Wi-Fi Settings

Protocol Management

HTTP

WINS

SNMPv1/v2

UPnP(SSDP)

mDNS

SetIP

SLP

Network Configuration

Clear Settings

Layout

Orientation

Margin

Duplex

Paper

Copies

MP Tray

Tray X

Paper Source

Tray Confirmation

Tray Behavior

Auto Continue

Auto Tray Switch

Paper Substitution

Tray Protection

Graphic

Resolution

Clear Text

Edge Enhance

Trapping

Screen

Auto CR

Emulation

Emulation Type

Setup

Application Management

Install New Application

BYOD Connection

a. You need to enter a password to enter this menu. The default password is sec00000.

Tray Mode

2. Menu Overview and Basic Setup

Page 29

Menu overview

Job Status

(see "Job Status" on page 185)

Current Job

Secure Job

Stored Job

Complete Job

Counter

(see "Counter" on page 186)

Total Printed Basic Taskflow

(see "Help" on page 187)

Information

Eco

Direct USB

Setup

Troubleshooting

Paper jam in MP Tray

Paper jam in Tray 1

Paper jam in Tray 2

Jam inside machine

Jam in exit area

Jam inside of duplex

Help

2. Menu Overview and Basic Setup

Page 30

Machine’s basic settings

For models that do not have the display screen on the control panel, set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program

For Windows and Mac users, set from Samsung Easy Printer Manager >

(Switch to advanced mode) > Device Settings, see "Device Settings"

on page 227.

After installation is complete, you may want to set the machine's default settings.

To change the machine’s default settings, follow these steps:

Select (Setup) > System > Next on the touch screen.

Select the option you want.

• Language: Change the language that is displayed on the control

panel.

• Date & Time: You can set the time and date. They are printed on

reports. If, however, they are not correct, you need to change it for the correct time being.

• Year = requires four digits

• Hour = 01 to 12

• Minute = 00 to 59

• Clock Mode: You can set your machine to display the current time

using either a 12 hours or 24 hours format.

• Power Save: When you are not using the machine for a while, use

this feature to save power.

• When you press the power button or start printing, the product will wake up from the power save mode.

• When you press any button except power button, the machine wake up

from the power save mode. Select (Setup) > System > Next > Wakeup Event > On on the touch screen.

• Altitude Adjustment: Print quality is affected by atmospheric

pressure, which atmospheric pressure is determined by the height of the machine above sea level. Before you set the altitude value, determine the altitude where you are (see "Altitude adjustment" on

page 189).

Enter the correct time and date using arrows or numeric keypad (see "Understanding the pop-up keyboard" on page 190).

• Month = 01 to 12

• Day = 01 to 31

Press (Stop) or home ( ) icon to return to ready mode.

2. Menu Overview and Basic Setup

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Media and tray

This chapter provides information on how to load print media into your machine.

• Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements.

• Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.

• Using flammable print media can cause a fire.

• Use designated print media (see "Print media specifications" on page

97).

• Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.

The use of flammable media or foreign materials left in the printer may lead to overheating of the unit and, in rare cases may cause a fire.

Tray overview

To change the size, you need to adjust the paper guides.

1 Tray extend lever

2 Paper length guide

3 Paper width guide

2. Menu Overview and Basic Setup

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Media and tray

LGL

For Legal-sized paper:

Loading paper in the tray

Push button as shown and pull out the tray.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).

Tray 1 / optional tray

Pull out the paper tray.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Tray overview" on page 31).

If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.

2. Menu Overview and Basic Setup

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Media and tray

Squeeze and the paper width guide and paper length lever to locate

them in the correct paper size slot marked at the bottom of the tray to adjust to the size (see "Tray overview" on page 31).

Flex or fan the edge of the paper stack to separate the pages before

loading papers.

After inserting paper into the tray, squeeze the paper width guides and

paper length guide.

1 Paper length guide

2 Paper width guide

2. Menu Overview and Basic Setup

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Media and tray

• Do not push the paper width guide too far causing the media to warp.

• If you do not adjust the paper width guide, it may cause paper jams.

When you print a document, set the paper type and size for the tray (see

"Setting the paper size and type" on page 40).

Multi-purpose tray

The multi-purpose tray can hold special sizes and types of print material, such as

• Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled.

Insert the tray back into the machine.

postcards, note cards, and envelopes (see "Print media specifications" on page

97).

Tips on using the multi-purpose tray

• Load only one type, size and weight of print media at a time in the multipurpose tray.

• To prevent paper jams, do not add paper while printing when there is still paper in the multi-purpose tray. This also applies to other types of print media.

• Always load the specified print media only to avoid paper jams and print quality problems (see "Print media specifications" on page 97).

• Flatten any curl on postcards, envelopes, and labels before loading them into the multi-purpose tray.

2. Menu Overview and Basic Setup

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Media and tray

Press the push-release of multi-purpose tray and it down to open.

Load the paper.

Squeeze the multi-purpose tray paper width guides and adjust them to

the width of the paper. Do not force them too much, or the paper will bent resulting in a paper jam or skew.

• When printing the special media, you must follow the loading guideline (See "Printing on special media" on page 36).

• When papers overlap when printing using multi-purpose tray, open tray 1 and remove overlapping papers then try printing again.

When you print a document, set the paper type and size for the multi-

purpose tray (see "Setting the paper size and type" on page 40).

2. Menu Overview and Basic Setup

Page 36

Media and tray

Printing on special media

The table below shows the special media usable in tray.

The paper setting in the machine and driver should match to print without a paper mismatch error.

To change the paper setting set in the machine, from the Samsung Easy Printer

Manager select (Switch to advanced mode) > Device Settings.

Or you can set it using (Setup) > Paper > Next > select a tray > Paper Size

or Paper Type on the touch screen.

Then, set the paper type from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 43).

For example, if you want to print on labels, select Labels for Paper Type.

Types Tray 1 Optional tray Multi-purpose tray

Plain ●● ●

Thick ●● ●

Thicker ●●

Thin ●● ●

Cotton ●●

Color ●●

Preprinted ●●

Recycled ●● ●

Envelope ●●

Transparency ●●

Labels ●●

• When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 97).

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).

To see for paper weights for each sheet, refer to "Print media specifications" on page 97.

CardStock ●● ●

Bond ●● ●

Archive ●● ●

Letterhead ●

Punched ●

Glossy Photo ●● ●

(●: Supported, Blank: Not supported)

2. Menu Overview and Basic Setup

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Media and tray

Envelope

Printing successfully on envelopes depends upon the quality of the envelopes.

To print an envelope, place it as shown in the following figure.

• When selecting envelopes, consider the following factors:

- Weight: should not exceed 90 g/m2 otherwise; jams may occur.

- Construction: should lie flat with less than 6 mm curl and should not

contain air.

• Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials.

• Do not use damaged or poorly made envelopes.

• Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope.

1 Acceptable 2 Unacceptable

• Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second about 170 °C (338 °F). The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser.

• For the best print quality, position margins no closer than 15 mm from the edges of the envelope.

• Avoid printing over the area where the envelope’s seams meet.

- Condition: should not be wrinkled, nicked, nor damaged.

- Temperature: should resist the heat and pressure of the machine

during operation.

• Use only well-constructed envelopes with sharp and well-creased folds.

• Do not use stamped envelopes.

2. Menu Overview and Basic Setup

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Media and tray

Transparency

• In case of color printing using transparencies, the picture quality would be lower than mono printing when the printouts are used on the overhead projector.

• Prints made on transparency film with this machine are not compatible with overhead projectors and may appear as a black and white image if projected.

To avoid damaging the machine, use only transparencies designed for use in laser printers.

• Do not leave unused transparencies in the paper tray for long. Dust and dirt may accumulate on them, resulting in spotty printing.

• To avoid smudging caused by fingerprints, handle them carefully.

• To avoid fading, do not expose printed transparencies to prolonged sunlight.

• Ensure that transparencies are not wrinkled, curled, or have any torn edges.

• Do not use transparencies that separate from the backing sheet.

• To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out.

• Recommended media: Transparency for a color laser printer by Xerox, such as 3R 91331(A4), 3R 2780 (Letter).

CLP-68xND Series/ CLP-68xDW Series

• Must withstand the machine’s fusing temperature.

• Place them on a flat surface after removing them from the machine.

2. Menu Overview and Basic Setup

Page 39

Media and tray

Labels

To avoid damaging the machine, use only labels designed for use in laser printers.

CLP-68xND Series/ CLP-68xDW Series

• Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.

• Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine.

• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.

Card stock/ Custom-sized paper

• When selecting labels, consider the following factors:

- Adhesives: Should be stable at your machine’s fusing temperature

about 170 °C (338 °F).

- Arrangement: Only use labels with no exposed backing between them.

Labels can peel off sheets that have spaces between the labels, causing serious jams.

- Curl: Must lie flat with no more than 13 mm of curl in any direction.

- Condition: Do not use labels with wrinkles, bubbles, or other

indications of separation.

CLP-68xND Series/ CLP-68xDW Series

• In the software application, set the margins to at least 6.4 mm (0.25 inches) away from the edges of the material.

2. Menu Overview and Basic Setup

Page 40

Media and tray

Preprinted paper

When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed.

• Before you load preprinted paper, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality.

Glossy Photo

Recommended media: Glossy paper (A4/Letter) for this machine by HP Professional Laser Paper 150.

Setting the paper size and type

After loading paper in the paper tray, set the paper size and type using the control panel buttons.

The paper setting in the machine and driver should match to print without a paper mismatch error.

• Must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the machine’s fusing temperature for 0.1 second about 170 °C (338°F).

• Preprinted paper ink must be non-flammable and should not adversely affect machine rollers.

To change the paper setting set in the machine, from the Samsung Easy Printer

Manager select (Switch to advanced mode) > Device Settings.

Or you can set it using (Setup) > Paper > Next > select a tray > Paper Size

or Paper Type on the touch screen.

Then, set the paper type from the Printing preferences window > Paper tab >

Paper Type (see "Opening printing preferences" on page 43).

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Media and tray

Select (Setup) > Paper > Next > select a tray > Paper Size or Paper

Type on the touch screen.

Select the tray and the option you want.

Press (Stop) button or home ( ) icon to return to ready mode.

If you want to use special-sized paper such as billing paper, select the Paper

Using the output support

The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it.

tab > Size > Edit... and set Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences" on page 43).

The printed pages stack on the output support, and the output support will help the printed pages to align. Unfold the output support.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).

2. Menu Overview and Basic Setup

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Basic printing

For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 192).

Printing

If you are a Mac, Linux, or Unix operating systems user, refer to the Advanced Guide (see "Mac printing" on page 201, "Linux printing" on page 202, or "Unix printing" on page 204).

The following Printing Preferences window is for Notepad in Windows 7.

Open the document you want to print.

Select your machine from the Select Printer list.

Select Print from the File menu.

The basic print settings including the number of copies and print range

are selected within the Print window.

To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 43).

To start the print job, click OK or Print in the Print window.

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Basic printing

Canceling a print job

If the print job is waiting in the print queue or print spooler, cancel the job as follows:

• You can access this window by simply double-clicking the machine icon

( ) in the Windows task bar.

• You can also cancel the current job by pressing (Stop) on the control

panel.

Opening printing preferences

Select your machine from the Select Printer.

Click Properties or Preferences.

The screenshot may differ depending on model.

• The Printing Preferences window that appears in this user’s guide may

differ depending on the machine in use.

• When you select an option in Printing Preferences, you may see a

warning mark or . An mark means you can select that certain

option but it is not recommended, and an mark means you cannot

select that option due to the machine’s setting or environment.

Open the document you want to print.

Select Print from the file menu. The Print window appears.

• You can apply Eco features to save paper and toner before printing (see

"Easy Eco Driver" on page 220).

• You can check the machine’s current status pressing the Printer Status

button (see "Using Samsung Printer Status" on page 228).

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Basic printing

Using a favorite setting

The Favorites option, which is visible on each preferences tab except for the

To use a saved setting, select it in the Favorites tab. The machine is now set to print according to the settings you have selected.

Favorites and Samsung tab, allows you to save the current preferences for future use.

To save a Favorites item, follow these steps:

Change the settings as needed on each tab.

Enter a name for the item in the Favorites input box.

To delete saved settings, select it in the Favorites tab and click Delete.

Using help

Click the option you want to know on the Printing Preferences window and press F1 on your keyboard.

Click Save.

Enter name and description, and then select the desired icon.

Click OK. When you save Favorites, all current driver settings are saved.

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Basic printing

Eco printing

The Eco function cuts toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing.

You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program.

• For Windows and Mac users, you set from Samsung Easy Printer

Manager > (Switch to advanced mode) > Device Settings, see

"Device Settings" on page 227.

Setting Eco mode on the control panel

If you set the Eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the On-forced message appears. You have to enter the password to change the Eco mode status.

• Feature Configuration: Set features to use in the Eco mode.

- Default: The machine is set to Default mode.

- Custom: Change any necessary values.

Press (Stop) button or home ( ) icon to return to ready mode.

Setting eco mode on the driver

Select (Eco) > Settings > Next on the touch screen.

Select the option you want.

• Default Mode: Select this to turn on or off the Eco mode.

- Off: Set the Eco mode off.

- On: Set the Eco mode on.

To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 43).

Open the Eco tab to set Eco mode. When you see the eco image ( ), that

means the eco mode is currently enabled.

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Basic printing

Eco options

• Printer Default: Follows the settings from the machine's control panel.

• None: Disables Eco mode.

• Eco Printing: Enables eco mode. Activate the various Eco items you want to use.

• Passcode: If the administrator fixed to enable the Eco mode, you have to enter the password to change the status.

Passcode button: You can set from SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer

Manager (Device Settings > Eco), the password button is activated. To change the print settings, click on this button, enter the password or need to contact the administrator.

• The power consumption in printing mode refers to the average printing power consumption of this machine.

• The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media size, job complexity, etc.

Result simulator

Result Simulator shows the results of reduced emission of carbon dioxide, used

electricity, and the amount of saved paper in accordance with the settings you selected.

• The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled.

• Refers to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.remanufacturing.org.uk. Each model has a different index.

2. Menu Overview and Basic Setup

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Using USB memory device

About USB memory device

USB memory devices are available with a variety of memory capacities to give you more room for storing documents, presentations, music and videos, high resolution photographs, or whatever other files you want to store or move.

Your machine supports USB memory devices with FAT16/FAT32 and sector size of 512 bytes.

Check your USB memory device’s file system from your dealer.

You must use only an authorized USB memory device with an A plug type connector.

A B

Insert a USB memory device into the USB memory port on your machine.

• Do not remove the USB memory device while it is in use. The machine warranty does not cover damage caused by user’s misuse.

Use only a USB memory device with metal-shielded connector.

Only use a USB memory device that has obtained compatibility certification, otherwise, the machine might not recognize it.

• If your USB memory device has certain features such as security settings and password settings, your machine may not automatically detect it. For details about these features, see the user’s guide of the USB memory device.

2. Menu Overview and Basic Setup

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Using USB memory device

Printing from a USB memory device

You can directly print files stored on a USB memory device.

Direct Print option supported file types:

• PRN: Only files created by provided driver with your machine are

compatible.

If you print PRN files created from other machine, the printout would be different.

• TIFF: TIFF 6.0 Baseline

• JPEG: JPEG Baseline

• PDF: PDF 1.7 or lower

To print a document from a USB memory device:

Insert a USB memory device into the USB memory port on your machine.

Select (Direct USB) > Print From > Next on the touch screen.

Select the folder or file you want.

Select the number of copies to be printed or enter the number.

Press (Stop) button or home ( ) icon to return to ready mode.

Backing up data

Data in the machine’s memory can be accidentally erased due to power failure or storage failure. Backup helps you protect the system settings by storing them as backup files on a USB memory device.

Backing up data

Insert the USB memory device into the USB memory port on your

machine.

Select (Setup) > System > Next > Export Setting on the touch

screen.

Select Setup Data.

Select the file you want to back up.

Touch Yes when the confirmation window appears.

Press (Stop) button or home ( ) icon to return to ready mode.

Touch Print on the touch screen.

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Using USB memory device

Restoring data

Insert the USB memory device on which the backup data is stored in to

the USB memory port.

Select (Setup) > System > Next > Export Setting on the touch

screen.

Select Setup Data.

Select the file you want to restore.

Touch Yes when the confirmation window appears.

Press (Stop) button or home ( ) icon to return to ready mode.

Managing USB memory

Deleting an image file

Insert a USB memory device into the USB memory port on your machine.

Select (Direct USB) > File Manage > Next > select the folder or file

you want > (Options) > Delete on the touch screen.

Touch Yes when the confirmation window appears.

Press (Stop) button or home ( ) icon to return to ready mode.

Formatting a USB memory device

Insert a USB memory device into the USB memory port on your machine.

Select (Direct USB) > File Manage > Next > select the folder or file

you want > (Options) > Format on the touch screen.

You can delete image files stored on a USB memory device one by one or all at once by reformatting the device.

After deleting files or reformatting a USB memory device, files cannot be restored. Therefore, confirm that you no longer need the data before deleting it.

Touch Yes when the confirmation window appears.

Press (Stop) button or home ( ) icon to return to ready mode.

2. Menu Overview and Basic Setup

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Using USB memory device

Viewing the USB memory status

You can check the amount of memory space available for scanning and saving documents.

Insert a USB memory device into the USB memory port on your machine.

Select (Direct USB) > Show Space > Next on the touch screen.

The available memory space appears on the display.

Press (Stop) button or home ( ) icon to return to ready mode.

2. Menu Overview and Basic Setup

Page 51

3. Maintenance

This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.

• Ordering supplies and accessories 52

• Available consumables 53

• Available accessories 54

• Available maintenance parts 55

• Storing the toner cartridge 56

• Redistributing toner 58

• Replacing the toner cartridge 60

• Replacing the waste toner container 63

• Installing accessories 65

• Monitoring the supplies life 69

• Setting the toner low alert 70

• Cleaning the machine 71

• Tips for moving & storing the machine 75

Page 52

Ordering supplies and accessories

Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.

To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.

3. Maintenance

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Available consumables

When supplies reach the end of their life spans, you can order the followings of consumables for your machine:

Type

Toner cartridge

Average yield

• Average continuous black cartridge yield: Approx. 6,000 standard pages (Black)

Part name

• CLT-K505L: Black

• Average continuous color cartridge yield: Approx. 3,500 standard pages (Yellow/Magenta/Cyan)

• CLT-Y505L: Yellow

• CLT-M505L: Magenta

• CLT-C505L: Cyan

Waste toner container

• Approx. 14,000 pages (Mono)

CLT-W506

• Approx. 3,500 pages (Color)

a. Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.

Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.

When purchasing new toner cartridges or other consumables, these must be purchased in the same country as the machine you are using. Otherwise, new toner cartridges or other consumables will be incompatible with your machine due to different configurations of toner cartridges and other consumables according to the specific country conditions.

Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.

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Available accessories

You can purchase and install accessories to enhance your machine’s performance and capacity.

Some features and optional goods may not be available depending on models or countries (see "Features by model" on page 7).

Accessory Function Part name

Memory module Extends your machine’s memory capacity. ML-MEM370: 512 MB

IEEE 1284B parallel connector

Optional tray

a. Plain paper 80 g/m2 (20 lb bond).

Allows you to use various interface.

• When installing the printer driver with an IEEE 1284B parallel connector, the machine might not be found and after installing the printer driver, only basic printing features are available.

• If you want to check the machine's status or set the settings, connect the machine to a computer with a USB cable or a network.

• If you use the IEEE 1284B parallel connector, you can not use the USB cable.

If you are experiencing frequent paper supply problems, you can attach an additional 520 tray.

sheets

ML-PAR100

CLP-S680A

3. Maintenance

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Available maintenance parts

You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer Status" program. Or if your machine supports display screen, a message is displayed in the display screen. The replacement period varies based on the operating system used, computing performance, application software, connecting method, paper type, paper size, and job complexity.

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Storing the toner cartridge

Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge.

Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge should remain in its original and unopened package until installation – if original packaging is not available, cover the top opening of the cartridge with paper and store in a dark cabinet.

Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge properly.

• Store the cartridge inside the protective bag from the original package.

• Store lying flat (not standing on end) with the same side facing up as if it were installed in the machine.

• Do not store consumables in any of the following conditions:

- Temperature greater than 40 °C (104 °F).

Handling instructions

• Do not touch the surface of the photoconductive drum in the cartridge.

• Do not expose the cartridge to unnecessary vibrations or shock.

• Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage.

Toner cartridge usage

Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.

Samsung’s printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges.

- Humidity range less than 20% or greater than 80%.

- An environment with extreme changes in humidity or temperature.

- Direct sunlight or room light.

- Dusty places.

- A car for a long period of time.

- An environment where corrosive gases are present.

- An environment with salty air.

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Storing the toner cartridge

Estimated cartridge life

Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size. For example, if you print a lot of graphics, the consumption of the toner is higher and you may need to change the cartridge more often.

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Redistributing toner

When the toner cartridge is near the end of its life:

• White streaks or light printing occurs and/or density variation side to side.

• The Status LED blinks red. The toner-related message saying that the toner is low may appear on the display.

• The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung

Printer Status" on page 228).

If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner. Check the type of the toner cartridge for your machine (see "Available consumables" on page 53).

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

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Redistributing toner

3. Maintenance

Page 60

Replacing the toner cartridge

Click this link to open an animation about replacing a toner cartridge.

The machine uses four colors and has a different toner cartridge for each one: yellow (Y), magenta (M), cyan (C), and black (K).

• The status LED and the toner-related message on the display indicate when each individual toner cartridges should be replaced.

• The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is empty on toner (see "Using Samsung

Printer Status" on page 228).

Check the type of the toner cartridge for your machine (see "Available consumables" on page 53).

• Shake the toner cartridge thoroughly, it will increase the initial print quality.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

3. Maintenance

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Replacing the toner cartridge

3. Maintenance

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Replacing the toner cartridge

3. Maintenance

Page 63

Replacing the waste toner container

When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available consumables" on page 53).

• Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur.

• When you pull out the waste toner container out of the machine, move the container carefully not to drop it from your hands.

• Make sure that you lay the waste toner container on a flat surface so that the toner does not spill.

Do not tilt or turn over the container.

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Replacing the waste toner container

3. Maintenance

Page 65

Installing accessories

Precautions

• Disconnect the power cord

Never remove the control board cover while the power is turned on.

To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or external accessories.

• Discharge static electricity

The control board and internal accessories (memory module) are sensitive to static electricity. Before installing or removing any internal accessories, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power source. If you walk around before finishing the installation, repeat this procedure to discharge any static electricity again.

When installing accessories, the battery inside the machine is a service component. Do not change it by yourself. There is a risk of an explosion if battery is replaced by an incorrect type. Your service provider should remove the old battery from your device and dispose of it in accordance with the relevant regulations in your country.

Setting Device Options

When you install the optional devices such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices in Device Options.

Click the Windows Start menu.

• For Windows 8, from the Charms, select Search > Settings.

For Windows XP/2003, select Printers and Faxes.

• For Windows 2008/Vista, select Control Panel > Hardware and Sound > Printers.

• For Windows 7, select Control Panel > Hardware and Sound > Devices and Printers.

• For Windows 8, search for Devices and Printers.

• For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers.

Right-click your machine.

For Windows XP/2003/2008/Vista, press Properties.

For Windows 7, Windows 8, and Windows Server 2008 R2, from context menus, select the Printer properties.

3. Maintenance

Page 66

Installing accessories

If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer.

Select Device Options.

• Admin Job Accounting: Allows you to associate user and account identification information with each document you print.

- User permission: If you check this option, only users with user

permission can start a print job.

- Group permission: If you check this option, only groups with

group permission can start a print job.

The Properties window may differ depending on the driver or operating system you are using.

If you want to encrypt job accounting password, check Job Accounting Password Encryption.

Select the appropriate option.

Some menus may not appear in the display depending on options or

• Custom Paper Size Settings: You can specify custom paper size.

Click OK until you exit the Properties or Printer properties window.

models. If so, it is not applicable to your machine.

• Tray Options: Select the optional tray you installed. You can select

the tray.

• Storage Options: Select the optional memory you installed. If this feature is checked, you can select the Print Mode.

• Printer Configuration: Select the printer language for the print job.

• Administrator Settings: You can select the Printer Status and EMF

Spooling.

3. Maintenance

Page 67

Installing accessories

Upgrading a memory module

Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's.

The order information is provided for optional accessories (see "Available accessories" on page 54).

3. Maintenance

Page 68

Installing accessories

3. Maintenance

Page 69

Monitoring the supplies life

If you experience frequent paper jams or printing problems, check the number of pages the machine has printed. Replace the corresponding parts, if necessary.

Select (Setup) > System > Next > Maintenance > Supplies Info. on the touch screen.

Select (Information) > Supplies Information on the touch screen.

Touch (back) to go back to the previous screen.

Press (Stop) button or home ( ) icon to return to ready mode.

3. Maintenance

Page 70

Setting the toner low alert

If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears.

You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program.

• For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on page

227.

Select (Setup) > System > Next > Maintenance > Toner Low Alert on the touch screen.

Select the option you want.

Touch (back) to go back to the previous screen.

Press (Stop) button or home ( ) icon to return to ready mode.

3. Maintenance

Page 71

Cleaning the machine

If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and prolong the life of your machine.

• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the

cabinet.

• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum

cleaner, toner blows in the air and might be harmful to you.

Cleaning the outside

Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.

3. Maintenance

Page 72

Cleaning the machine

Cleaning the inside

During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such

as benzene or thinner. Printing quality problems can occur and cause damage to the machine.

• Use a dry lint-free cloth to clean the machine.

• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before

cleaning the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).

3. Maintenance

Page 73

Cleaning the machine

3. Maintenance

Page 74

Cleaning the machine

Cleaning the pickup roller

• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before

cleaning the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).

3. Maintenance

Page 75

Tips for moving & storing the machine

• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality.

• When moving the machine, make sure at least two people are holding the machine securely.

3. Maintenance

Page 76

4. Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

• Tips for avoiding paper jams 77

• Clearing paper jams 78

• Understanding the status LED 87

• Understanding display messages 89

• This chapter gives helpful information about what to do when you encounter an error. If your machine has a display screen, check the message on the display screen first to solve.

• If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting" on page 236).

• If you cannot find a solution in the User's Guide or the problem persists, call for service.

Page 77

Tips for avoiding paper jams

By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:

• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 31).

• Do not remove paper from the tray while your machine is printing.

• Flex, fan, and straighten paper before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix papers in a tray.

• Use only recommended print media (see "Print media specifications" on page 97).

4. Troubleshooting

Page 78

Clearing paper jams

To avoid tearing the paper, pull the jammed paper out slowly and gently.

In tray 1

Click this link to open an animation about clearing a jam.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).

4. Troubleshooting

Page 79

Clearing paper jams

In optional tray

Click this link to open an animation about clearing a jam.

4. Troubleshooting

Page 80

Clearing paper jams

If you do not see the paper in this area, stop and go to next step:

4. Troubleshooting

Page 81

Clearing paper jams

In the multi-purpose tray

Click this link to open an animation about clearing a jam.

4. Troubleshooting

Page 82

Clearing paper jams

If you do not see the paper in this area, stop and go to next step:

4. Troubleshooting

Page 83

Clearing paper jams

Inside the machine

Click this link to open an animation about clearing a jam.

The fuser area is hot. Turn the machine off and let the machine cool before removing paper from the fuser unit area. Failure to take care when removing paper from this area may cause injury.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).

4. Troubleshooting

Page 84

Clearing paper jams

In exit area

Click this link to open an animation about clearing a jam.

The fuser area is hot. Take care when removing paper from the machine.

4. Troubleshooting

Page 85

Clearing paper jams

If you do not see the paper in this area, stop and go to next step:

4. Troubleshooting

Page 86

Clearing paper jams

In the duplex unit area

Click this link to open an animation about clearing a jam.

4. Troubleshooting

Page 87

Understanding the status LED

The color of the LED indicates the machine's current status.

• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 20).

• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 89).

• You also can resolve the error with the guideline from the computer’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 228).

•

If the problem persists, call a service representative.

4. Troubleshooting

Page 88

Understanding the status LED

LED Status Description

Off The machine is off-line or in power save mode.

Blinking When the backlight blinks, the machine is receiving or printing data.

Green

On • The machine is on-line and can be used.

• A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem is cleared, the machine resumes.

Blinking

() Status

Red

Blinking

( ) Wireless

( ) Power

a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number

of pages may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing.

Blue

Off

On The machine is in power save mode.

Off The machine is in ready mode or machine’s power is off.

• Small amount of toner is left in the cartridge. The estimated cartridge life replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page

58).

• A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge (see "Replacing the toner cartridge" on page 60).

• The cover is opened. Close the cover.

• There is no paper in the tray when receiving or printing data. Load paper in the tray.

• The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 89).

• A paper jam has occurred (see "Clearing paper jams" on page 78).

The machine is connecting to a wireless network.

The machine is connected to a wireless network (see "Wireless network setup" on page 141).

The machine is disconnected from a wireless network.

of toner is close. Prepare a new cartridge for

4. Troubleshooting

Page 89

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

• You can resolve the error with the guideline from the computer’s

Printing Status program window (see "Using Samsung Printer Status" on

page 228).

• If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.

• When you call for service, provide the service representative with the contents of display message.

• Some messages may not appear on the display depending on the options or models.

• [error number] indicates the error number.

• [tray type] indicates the tray number.

• [color] indicates the color of toner.

Message Meaning Suggested solutions

Jam in exit area Paper has jammed in the

exit area.

Jam inside of machine Paper has jammed in the

inside machine.

Paper jam in tray 1 Paper has jammed in the

tray.

Paper jam in tray 2 Paper has jammed in the

optional tray.

Paper jam in MP tray Paper has jammed in the

multi-purpose tray.

Clear the jam (see "In exit area" on page 84).

Clear the jam (see "Inside the machine" on page 83).

Clear the jam (see "In tray 1" on page 78).

Clear the jam (see "In optional tray" on page

79).

Clear the jam (see "In the multi-purpose tray" on page 81).

Paper Jam-related messages

Message Meaning Suggested solutions

Jam inside of duplex Paper has jammed during

duplex printing. This is applicable only to machines with this feature.

Clear the jam (see "In the duplex unit area" on page 86).

4. Troubleshooting

Page 90

Understanding display messages

Message Meaning Suggested solutions

Toner-related messages

Message Meaning Suggested solutions

[color] toner not installed

A toner cartridge is not installed.

A toner cartridge is not being detected

Not removed protective film from toner.

Reinstall the toner cartridge.

Reinstall the toner cartridge two or three times to confirm it is seated properly. If the problem persists, please call for service.

Remove the protective film from the toner cartridge. Refer to Quick Installation Guide provided with your machine.

Replace new [color] toner

Replace with new [color] toner cartridge

The indicated toner cartridge has almost reached its estimated

cartridge life

The indicated toner cartridge has reached its

estimated cartridge life

Stop

• You can choose shown on the control panel. If you select

Stop

, the printer stops printing. If you

Continue

select printing but the printing quality cannot be guaranteed.

• Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues (see "Replacing the toner cartridge" on page

60).

Replace the toner cartridge (see "Replacing the toner cartridge" on page 60).

, the printer keeps

Continue

[color] toner not compatible

Error: [error number]

[color] Toner Failure: [error number]. Install [color] toner again

Prepare new [color] toner

The indicated toner cartridge is not suitable for your machine.

The indicated toner cartridge is installed improperly, or the connector is polluted.

Small amount of toner is left in the indicated cartridge. The estimated cartridge

life

of toner is close.

Install the corresponding toner cartridge with a Samsung-genuine cartridge (see "Replacing the toner cartridge" on page

60).

Reinstall the Samsung-genuine toner cartridge two or three times to confirm it is seated properly. If the problem persists, please call for service.

Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 58).

a. Estimated cartridge life means the expected or estimated toner cartridge life, which

indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see "Available consumables" on page 53). The number of pages may be affected by operating environment, percentage of image area, printing interval, media, percentage of image area, and media size. Some amount of toner may remain in the cartridge even when replace new cartridge appears and the machine stops printing.

Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty.

4. Troubleshooting

Page 91

Understanding display messages

Tray-related messages

Message Meaning Suggested solutions

Output bin is full The output tray is full. Remove papers from the

output tray, the machine resumes printing. If the problem persists, call for service.

Paper empty in tray [tray type]

Paper empty in all tray There is no paper in all

Paper empty in MP tray There is no paper in the

There is no paper in the indicated tray.

tray.

multi-purpose tray.

Load paper in the tray (see "Loading paper in the tray" on page 32).

Load paper in the multipurpose tray (see "Multipurpose tray" on page 34).

Network-related messages

Message Meaning Suggested solutions

IP Conflict The IP address is used

elsewhere.

802.1x Network Error Fail to authenticate. Check the network

Check the IP address or obtain a new IP address.

authentication protocol. If the problem persists, contact your network administrator.

Tray 2 cassette Out The optional tray2 is

not installed.

Install the optional tray 2. If the optional tray 2 is installed, check the cable connecting the machine and the optional tray 2. If the problem persists, call for service.

4. Troubleshooting

Page 92

Understanding display messages

Message Meaning Suggested solutions

Misc. messages

Error: [error number]

Motor Failure: [error

Message Meaning Suggested solutions

Not proper room temp The machine is in a

room with improper room temperature.

Door is open. Close it The cover is not securely

latched.

Move the machine to a room with proper room temperature (see "Specifications" on page

95).

Close the cover until it locks into place.

number]. Turn off then on. Call for service if the problem persists

Error: [error number]

LSU Failure: [error number]. Turn off then on. Call for service if the problem persists

There is a problem in the motor system.

There is a problem in the LSU.

Reboot the power. If the problem persists, please call for service.

Error:

[error number]

Engine System Failure: [error number]. Call for service

Error:

[error number]

UI System Failure: number].

Error: [error number]

Fuser Unit Failure: [error number]. Turn off then on

Call for service

[error

There is a problem in the engine system.

There is a problem in the UI system.

There is a problem in the fuser unit.

Unplug the power cord and plug it back in. If the problem persists, call for service.

Reboot the power. If the problem persists, please call for service.

Error: [error number]

Fan Failure: [error number]. Turn off then on. Call for service if the problem persists

Error: [error number]

Sensor Failure: [error number]. Turn off then on. Call for service if the problem persists

Install TR. belt unit The transfer belt is not

There is a problem in the fan system.

There is a problem in the sensor.

installed.

Reboot the power. If the problem persists, please call for service.

Install a Samsunggenuine transfer belt.

4. Troubleshooting

Page 93

Understanding display messages

Message Meaning Suggested solutions

TR. belt Not compatible The transfer belt of the

machine is not for your machine.

Prepare TR. belt The life of the transfer

belt will be expired soon.

Replace TR. belt The life of the transfer

belt has expired.

Prepare fuser unit The estimated life of the

fuser unit is close.

Replace fuser unit The life of the fuser unit

has expired.

Install the a Samsunggenuine part designed for your machine.

Replace the transfer belt with a new one. If the problem persists, please call for service.

Prepare a new fuser unit for replacement, please call for service.

Replace the fuser unit with a new one. If the problem persists, please call for service.

Message Meaning Suggested solutions

Waste tank full The waste toner

container is full.

Waste Not Installed The waste toner

container is not installed.

Replace the waste toner container with a Samsung-genuine waste toner container (see "Replacing the waste toner container" on page

63).

Install the waste toner container. If it is already installed, try to reinstall the waste toner container. If the problem persists, call for service.

• Replace retard roller

• Replace pickup roller

Waste toner near full The waste toner

The life of the roller has expired.

container is almost full.

Replace the roller with a new one. If the problem persists, please call for service.

Prepare a new waste toner container for a replacement.

4. Troubleshooting

Page 94

5. Appendix

This chapter provides product specifications and information concerning applicable regulations.

•Specifications 95

• Regulatory information 105

• Copyright 116

Page 95

Specifications

General specifications

The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information.

Items Description

Dimension

Weight

Noise Level

b c

Width x Length x Height 420 x 452.5 x 353.3 mm (16.54 x 17.81 x 13.90 inches)

Machine with consumables 20.13 Kg (44.38 lbs)

Ready mode Less than 37 dB (A)

Print mode Less than 54 dB (A)

Temperature Operation 10 to 30 °C (50 to 86 °F)

Storage (packed) -20 to 40 °C (-4 to 104 °F)

Humidity Operation 20 to 80% RH

Storage (packed) 10 to 90% RH

Power rating

110 volt models AC 110 - 127 V

220 volt models AC 220 - 240 V

5. Appendix

Page 96

Specifications

Items Description

Power consumption

Average operating mode Less than 450 W

Ready mode Less than 14 W

Power save mode Less than 2.5 W

Power off mode

Less than 0.1 W

Network Standby Mode (All Port Activation) Less than 2.1 W

Wireless

a. Dimensions and weight are measured without a other accessories. b. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. c. China only: If the equipment's noise is louder than 63 db (A), the equipment should be placed in region of relatively independent advice. d. See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine. e. The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses. f. Power consumption can be completely avoided only when the power cable is not connected. g. Wireless models only (see "Features by model" on page 7).

Module SPW-B43143U

5. Appendix

Page 97

Specifications

Print media specifications

Type Size Dimensions

Plain paper

b#c

Letter Legal US Folio A4 Oficio JIS B5 ISO B5 Executive Statement A5

216 x 279 mm (8.5 x 11 inches) 216 x 356 mm (8.5 x 14 inches) 216 x 330 mm (8.5 x 13 inches) 210 x 297 mm (8.27 x 11.69 inches) 216 x 343 mm (8.5 x 13.5 inches) 182 x 257 mm (7.17 x 10.12 inches) 176 x 250 mm (6.93 x 9.84 inches) 184 x 267 mm (7.25 x 10.5 inches) 140 x 216 mm (5.5 x 8.5 inches) 148 x 210 mm (5.83 x 8.27 inches) 105 x 148 mm (4.13 x 5.83 inches)

Tray1/ Optional tray Multi-purpose tray

70 to 90 g/m

• Tray1: 250 sheets of 80 g/m

(19 to 24 lbs bond)

(21 lbs bond)

• Optional tray: 520 sheets of 80 g/m

70 to 90 g/m

(19 to 24 lbs bond)

Weight/Capacity

(20 lbs bond)

70 to 90 g/m

•

50 sheets

(19 to 24 lbs bond)

Envelope Envelope

Monarch Envelope No. 10105 x 241 mm (4.12 x 9.5 inches)

Envelope No. 9 Envelope DL Envelope C5 Envelope C6

98 x 191 mm (3.87 x 7.5 inches)

98 x 225 mm (3.87 x 8.87 inches) 110 x 220 mm (4.33 x 8.66 inches) 162 x 229 mm (6.38 x 9.02 inches) 114 x 162 mm (4.49 x 6.38 inches)

• 150 sheets of 80 g/m

(21 lbs bond)

Not available in optional tray.

75 to 90 g/m

(20 to 24 lbs bond)

• 20 sheets

Not available in optional tray.

75 to 90 g/m

•5 sheets

(20 to 24 lbs bond)

5. Appendix

Page 98

Specifications

Type Size Dimensions

Thick paper b

Refer to the

Refer to the Plain paper section

Plain paper section

Thicker paper b

Refer to the

Refer to the Plain paper section

Plain paper section

Thin paper Refer to the

Refer to the Plain paper section

Plain paper

section Cotton, Color, Pre-printed

Refer to the

Plain paper

Refer to the Plain paper section

section

Recycled Refer to the

Refer to the Plain paper section

Plain paper

section Transparency Letter, A4

Refer to the Plain paper section

Tray1/ Optional tray Multi-purpose tray

91 to 105 g/m

• 50 sheets of 105 g/m

164 to 220 g/m

• 50 sheets of 220 g/m

(24 to 28 lbs bond)

(28 lbs bond)

(43 to 59 lbs bond)

(59 lbs bond)

Not available in optional tray.

60 to 70 g/m

• 250

75 to 90 g/m

• 250 sheets of 80 g/m

(16 to 19 lbs bond)

sheets of 70 g/m2 (19 lbs bond)

(20 to 24 lbs bond)

(21 lbs bond)

Not available in optional tray.

70 to 90 g/m

• 250 sheets of 80 g/m

138 to 146 g/m

(19 to 24 lbs bond)

(21 lbs bond)

(35 to 39 lbs bond)

Weight/Capacity

91 to 105 g/m

•

10 sheets

164 to 220 g/m

•

10 sheets

60 to 70 g/m

• 50 sheets

75 to 90 g/m

• 50 sheets

70 to 90 g/m

• 50 sheets

138 to 146 g/m

(24 to 28 lbs bond)

(43 to 59 lbs bond)

(16 to 19 lbs bond)

(20 to 24 lbs bond)

(19 to 24 lbs bond)

(35 to 39 lbs bond)

Labels

• 50 sheets

• 10 sheets

Not available in optional tray.

Letter, Legal,

Refer to the Plain paper section

120 to 150 g/m

(32 to 40 lbs bond)

120 to 150 g/m2 (32 to 40 lbs bond)

US Folio, A4,

JIS B5, ISO B5,

Executive, A5

• 50 sheets

Not available in optional tray.

• 10 sheets

5. Appendix

Page 99

Specifications

Type Size Dimensions

Card stock b

Letter, Legal,

Refer to the Plain paper section

US Folio, A4,

JIS B5, ISO B5,

Executive, A5

Bond paper Refer to the

Refer to the Plain paper section

Plain paper

section Archive, Punched paper, Letterhead

Glossy Photo

Refer to the

Plain paper

section

Letter, A4,

Refer to the Plain paper section • 250 sheets • 50 sheets

Refer to the Plain paper section

Postcard 4x6

Refer to the Plain paper section

Tray1/ Optional tray Multi-purpose tray

121 to 163 g/m

(32 to 43 lbs bond)

• 50 sheets

105 to 120 g/m

(28 to 32 lbs bond)

• 50 sheets

111 to 130 g/m

(30 to 35 lbs bond) for tray

• Tray1: 30 sheets

• Optional tray: 50 sheets

131 to 175 g/m

(35 to 47 lbs bond)

Weight/Capacity

121 to 163 g/m2 (32 to 43 lbs bond)

• 10 sheets

Index card 3 x 5 is supported

105 to 120 g/m2 (28 to 32 lbs bond)

• 10 sheets

111 to 130 g/m

(30 to 35 lbs bond)

•5 sheets

131 to 175 g/m

(35 to 47 lbs bond)

Refer to the Plain paper section

• Tray1: 30 sheets

• Optional tray: 50 sheets

176 to 220 g/m

(47 to 59 lbs bond)

• Tray1: 30 sheets

• Optional tray: 50 sheets

•5 sheets

176 to 220 g/m

•5 sheets

(47 to 59 lbs bond)

5. Appendix

Page 100

Specifications

Type Size Dimensions

Tray1/ Optional tray Multi-purpose tray

Minimum size (custom)

•

Tray1:

98 x 127 mm (3.86 x 5

inches)

Optional tray:

•

• 60 to 220 g/m

• 60 to 163 g/m

148.5 x 210 mm

( 16 to 59 lbs bond) for tray1.

( 16 to 43 lbs bond) for optional tray.

(5.85 x 8.27 inches)

Multi-Purpose tray:

•

76 x

127 mm (3 x 5 inches)

Maximum size (custom)

a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions. b. Post card 4 x 6 is supported for tray1/ Multi-purpose tray.

c. Index card (3 x 5) is supported for Multi-purpose tray. d. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.

216 x 356 mm (8.5 x 14 inches)

Weight/Capacity

60 to 220 g/m

( 16 to 59 lbs bond)

5. Appendix

100

Samsung C2620DW User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

BASIC

1. Introduction

Key benefits

Features by model

Useful to know

About the user’s guide

Safety information

Machine overview

Control panel overview

Turning on the machine

Installing the driver locally

Reinstalling the driver

2. Menu Overview and Basic Setup

Menu overview

Machine’s basic settings

Media and tray

Basic printing

Using USB memory device

3. Maintenance

Ordering supplies and accessories

Available consumables

Available accessories

Available maintenance parts

Storing the toner cartridge

Redistributing toner

Replacing the toner cartridge

Replacing the waste toner container

Installing accessories

Monitoring the supplies life

Setting the toner low alert

Cleaning the machine

Tips for moving & storing the machine

4. Troubleshooting

Tips for avoiding paper jams

Clearing paper jams

Understanding the status LED

Understanding display messages

5. Appendix

Specifications