Samsung C22F392FH, C24F390FH, C24F392FH, C24F394FH, C24F396FH User Guide

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USER MANUAL

Curved Monitor

C22F390FH* C22F392FH* C24F390FH* C24F392FH* C24F394FH* C24F396FH* C24F399FH* C27F390FH* C27F391FH* C27F396FH* C27F397FH* C27F398FW* C32F391FW* C32F395FW* C32F397FW*

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Trademarks other than that of Samsung Electronics are owned by their respective owners.

(For India Only)

This product is RoHS compliant.

For more information on safe disposal and recycling visit our website www.samsung.com/in or contact our Helpline numbers -

18002668282, 180030008282.

Table of contents

Before Using the Product

Securing the Installation Space 4

Precautions for storage 4

Safety Precautions 5

Cleaning 5 Electricity and Safety 5 Installation 6 Operation 7

Preparations

Parts 9

Control Panel 9 Direct Key guide 10 Function Key Guide 11 Changing Brightness, Contrast and Sharpness

settings 13 Changing the Volume setting 13 Reverse Side 14 Adjusting the Product Tilt 15 Anti-theft Lock 16 Precautions for moving the monitor 17 Installing the Wall Mount

(Not for C27F397FH* / C32F397FW* models) 18 Wall Mount Kit Specifications (VESA)

(Not for C27F397FH* / C32F397FW* models) 18

Installation 19

Attaching the Stand (C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* / C32F391FW*) 19

Attaching the Stand (C24F396FH* / C27F396FH* / C27F397FH* / C27F398FW* / C32F395FW* / C32F397FW*) 20

Removing the Stand (C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* / C32F391FW*) 21

Removing the Stand (C24F396FH* / C27F396FH* / C27F397FH* / C27F398FW* / C32F395FW* / C32F397FW*) 22

Connecting and Using a Source Device

Pre-connection Checkpoints 23

Connecting and Using a PC 23

Connection Using the D-SUB Cable (Analog Type) 23 Connection Using the HDMI or HDMI-DVI Cable 24 Connection Using an DP Cable 24 Connecting to Headphones 25 Connecting the Power 26

Correct posture to use the product 27

Driver Installation 27

Setting Optimum Resolution 27

Screen Setup

SAMSUNG MAGIC Bright 28

Brightness 29

Contrast 29

Sharpness 29

Color 29

SAMSUNG MAGIC Upscale 30

HDMI Black Level 30

Eye Saver Mode 30

Game Mode 30

Response Time 30

Picture Size 31

Screen Adjustment 31

Adjusting OSD (On Screen Display) settings

Transparency 32

Position 32

Language 32

Display Time 32

Table of contents

Setup and Reset

FreeSync 33

Eco Saving Plus 35

Off Timer 35

PC/AV Mode 35

Source Detection 35

Key Repeat Time 35

Power LED On 36

Reset All 36

Information 36

Installing the Software

Easy Setting Box 37

Restrictions and Problems with the Installation 37 System Requirements 37

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center 38

Testing the Product 38 Checking the Resolution and Frequency 38 Check the following. 38

Q & A 40

Specifications

General 41

Standard Signal Mode Table 43

Appendix

Responsibility for the Pay Service (Cost to Customers) 45

Not a product defect 45 A Product damage caused by customer's fault 45 Others 45

Chapter 01

Before Using the Product

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

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The exterior may differ depending on the product.

10 cm

10 cm 10 cm

10 cm

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.

―

Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)

Do not press the monitor screen with hands or other objects. There is a risk of damaging the screen.

10 cm 10 cm

10 cm

Safety Precautions

Warning

A serious or fatal injury may result if instructions are not followed.

Electricity and Safety

Warning

• Do not use a damaged power cord or plug, or a loose power socket.

Caution

Personal injury or damage to properties may result if instructions are not followed.

Cleaning

―

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

―

Take the following steps when cleaning.

Power off the product and computer.

Disconnect the power cord from the product.

―

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

Wipe the monitor with a clean, soft and dry cloth.

‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor. ‒ Do not spray water or detergent directly on the product.

Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.

Connect the power cord to the product when cleaning is finished.

Power on the product and computer.

• Do not use multiple products with a single power socket.

• Do not touch the power plug with wet hands.

• Insert the power plug all the way in so it is not loose.

• Connect the power plug to a grounded power socket (type 1 insulated devices only).

• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.

• Do not place the power cord or product near heat sources.

• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

• Do not disconnect the power cord while the product is being used.

• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.

• Keep the power socket where the power cord is connected unobstructed.

‒ The power cord must be disconnected to cut off power to the product when an issue occurs.

• Hold the plug when disconnecting the power cord from the power socket.

Installation

Warning

• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

• Do not install the product in poorly ventilated spaces such as a bookcase or closet.

• Install the product at least 10cm away from the wall to allow ventilation.

• Keep the plastic packaging out of the reach of children.

‒ Children may suffocate.

• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)

‒ The product may fall and become damaged and/or cause an injury. ‒ Using the product in an area with excess vibration may damage the product or cause a fire.

• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

‒ The product lifespan may be reduced or a fire may result.

• Do not install the product within the reach of young children.

‒ The product may fall and injure children.

• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution

• Do not drop the product while moving.

• Do not set down the product on its front.

• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

‒ The product may fall and become damaged and/or cause an injury. ‒ Install the product only on cabinets or shelves of the right size.

• Set down the product gently.

‒ Product failure or personal injury may result.

• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a

place.

Operation

Warning

• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.

‒ Contact Samsung Customer Service Center for repairs.

• To move the product, first disconnect all the cables from it, including the power cable.

• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.

• Do not let children hang from the product or climb on top of it.

‒ Children may become injured or seriously harmed.

• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Center.

‒ Continued use can result in a fire or electric shock.

• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a

serious injury.

• During a lightning or thunderstorm, power off the product and remove the power cable.

• Do not drop objects on the product or apply impact.

• Do not move the product by pulling the power cord or any cable.

• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

‒ Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

‒ Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

• Do not lift or move the product by pulling the power cord or any cable.

• Do not use or keep combustible spray or an inflammable substance near the product.

• Ensure the vents are not blocked by tablecloths or curtains.

‒ An increased internal temperature may cause a fire.

Caution

• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the

product for an extended period of time.

• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

• Use the product at the recommended resolution and frequency.

‒ Your eyesight may deteriorate.

• Do not put AC/DC adapters together.

• Remove the plastic bag from the AC/DC adapter before you use it.

• Do not let water enter the AC/DC adapter device or get the device wet.

‒ An electric shock or fire may result. ‒ Avoid using the product outdoors where it can be exposed to rain or snow. ‒ Be careful not to get the AC/DC adapter wet when you wash the floor.

• Do not put the AC/DC adapter near to any heating apparatus.

‒ Otherwise, a fire may result.

• Keep the AC/DC adapter in a well-ventilated area.

• If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

Make sure to rest the AC/DC power adapter flat on a table or the floor.

• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

• Store small accessories out of the reach of children.

• Exercise caution when adjusting the product angle or stand height.

‒ Your hand or finger may get stuck and injured. ‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.

• Do not place heavy objects on the product.

‒ Product failure or personal injury may result.

• When using headphones or earphones, do not turn the volume too high.

‒ Having the sound too loud may damage your hearing.

• Do not hold the product upside-down or move it by holding the stand.

‒ The product may fall and become damaged or cause an injury.

• Looking at the screen too close for an extended period of time can deteriorate your eyesight.

• Do not use humidifiers or stoves around the product.

• Rest your eyes for more than 5 minutes for every 1 hour of product use.

Chapter 02

Preparations

Parts

Control Panel

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH*

Power LED

C27F398FW* / C32F395FW* / C32F397FW*

C24F396FH* / C27F396FH* / C27F397FH*

LEFT

PRESS(ENTER)

JOG Button

C32F391FW*

DOWN

RIGHT

Icons Description

Multi directional button that helps navigate.

JOG Button

Power LED

Function Key Guide

―

The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter.

This LED is power status indicator and works as

• Power On (Power button): Off

• Power saving mode: Blinking

• Power Off (Power button): On

―

The power Indicator operation can be swapped by changing in the menu. (System functional variation maybe haven’t this function.

Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.

―

Function Key Guide may vary depending on the function or product model. Please refer to the actual product.

Power LED On) Actual models because of

Power LED

Return

Function Key Guide

Direct Key guide

―

The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes.

―

The function buttons page shows if Eye Saver Mode is enabled.

: On

: Off

Analog mode

Brightness

Auto Adjustment

Features

Eye Saver Mode Off

―

Analog mode option

• / : Adjust Brightness, Contrast, Sharpness.

: Auto Adjustment.

•

―

Changing the resolution in Display Properties will activate the Auto Adjustment function.

―

This function is only available in Analog mode.

• : Display Function Key Guide.

HDMI / DisplayPort mode

Brightness

Volume

Features

Eye Saver Mode Off

―

HDMI / DisplayPort mode option

• / : Adjust Brightness, Contrast, Sharpness.

: Adjust Volume, Mute.

•

: Display Function Key Guide.

•

Function Key Guide

―

To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.

UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.

PRESS(ENTER): The selected item will be applied.

Return

Icons Description

Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.

Selects by moving the JOG button in the function key guide screen. The OSD (On Screen Display) of your Monitor’s feature appears.

OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings.

Enable/Disable: To lock/unlock the OSD control, press the LEFT button for 10 seconds when the main menu displayed.

―

If the OSD control is locked, Brightness and Contrast can be adjusted. Eye Saver Mode is available.

System

FreeSync, Power LED On is available. Information can be viewed.

Selects by moving the JOG button in the function key guide screen. Press to enable or disable Eye Saver Mode.

The items below are not available if the Eye Saver Mode function is enable.

• Picture

• System

Selects to turn the Monitor off by moving the JOG button in the function key guide screen.

―

Actual models because of functional variation, Function key guide options will be different.

Bright, Brightness, Color, Game Mode

Eco Saving Plus

When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.

JOG Button Power saving/Non-signal mode

Down

Source Change

PRESS(ENTER) for 2 seconds

When the monitor displays the Main menu the JOG Button could be used as below.

Power Off

JOG Button Action

UP/DOWN

LEFT

RIGHT

PRESS(ENTER)

Move the option

Exit the Main menu.

Close Sublist without saving value.

Value decreases in the slider.

Move to next depth.

Value increases in the slider.

Move to next depth.

Save the value and close Sublist.

Changing Brightness, Contrast and Sharpness settings

Changing the Volume setting

You can adjust Brightness, Contrast or Sharpness by moving the JOG button up or down, if no OSD menu is displayed.

Sharpness

Brightness

Contrast

―

The displayed image may differ depending on the model.

―

The default brightness can vary depending on the region.

Brightness

―

This menu is not available when

―

This menu is not available when Eco Saving Plus is enabled.

―

This menu is not available when Eye Saver Mode is enabled.

Contrast

―

This menu is not available when

―

This menu is not available when Game Mode is enabled.

Sharpness

―

This menu is not available when

―

This menu is not available when

―

This menu is not available when Game Mode is enabled.

Bright is set to Dynamic Contrast mode.

Bright is in Cinema or Dynamic Contrast mode.

Upscale is in Mode1 or Mode2 mode.

100

You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed.

This function is only available in HDMI / DisplayPort mode.

Volume

Mute

―

The displayed image may differ depending on the model.

―

If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speakers. Set the input volume for the input device to at least 20% and control the volume using the volume control (JOG button LEFT/RIGHT) on the product.

―

What is Auto Mute? The function mutes the audio to improve sound effect when there is sound noise or when the input

signal is weak, usually due to a problem with the volume of an input device.

―

To activate the Mute function, access the Volume control screen, then use the JOG button to move the focus down. To deactivate the Mute function, access the Volume control screen, then increase or decrease the Volume.

Reverse Side

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH*

C24F396FH* / C27F396FH* / C27F397FH* C32F391FW*C27F398FW* / C32F395FW* / C32F397FW*

Port Description

Connects to a source device using an HDMI cable or HDMI-DVI cable.

Connect to a PC using the D-SUB cable.

Connects to a PC using a DP cable.

Port Description

Connect to an audio output device such as headphones.

Connects to the AC/DC adapter.

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