SAM4S SER-7000 Operation Manual
SER-7000/7040
Operation Manual
All specifications are subject to change without notice.
Contact you authorized SAM4s dealer for sales, service and support.
Dealer Imprint:
V1.01
ATTENTION
The product that you have purchased contains a rechargeable Ni-MH battery. This battery is recyclable. At the end of its
useful life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.
.
Contents
Keyboard 1G
About the SER-7000 Series .......................................................................................................1G
Default Keyboard – SER-7000..................................................................................................2G
Alpha Overlay............................................................................................................................3G
Default Keyboard - SER-7040 ..................................................................................................4G
Key Descriptions .......................................................................................................................5G
Display 13G
Display Adjustments................................................................................................................13G
Sample Transaction .................................................................................................................13G
Cursor Control (npmo)......................................................................................................14G
Display Messages ....................................................................................................................16G
Operation Sequences 21G
Expanded Keyboard – SER-7040................................................................................4G
Front View.................................................................................................................13G
Contrast Adjustment..................................................................................................13G
Rear View.................................................................................................................. 13G
Selecting an Item.......................................................................................................14G
Page Up and Page Down...........................................................................................15G
Control Lock............................................................................................................................21G
Employee Sign-On/Sign-Off ...................................................................................................22G
Push Button Entry Method - Stay Down...................................................................23G
Push Button Entry Method - Pop-Up ........................................................................24G
Code Entry Method - Stay-Down..............................................................................25G
Code Entry Method - Pop-Up ...................................................................................26G
Sign Off/Quit.............................................................................................................27G
Continue ....................................................................................................................27G
Training Mode - Clock-in and Sign-on .....................................................................28G
Time Clock Procedures............................................................................................................29G
Clock-In Entry...........................................................................................................29G
Clock Out for Break ..................................................................................................30G
Clock In From Break.................................................................................................31G
Clock Out for the Day ...............................................................................................32G
Outside of Sale Functions........................................................................................................33G
Time Display .............................................................................................................33G
Selecting Keyboard Levels........................................................................................33G
Selecting Price Levels ...............................................................................................34G
No Sale ......................................................................................................................34G
Received on Account (Loan).....................................................................................35G
Paid Out (Pick Up) ....................................................................................................36G
Item Registrations....................................................................................................................37G
SER-7000 Operation Manual Contents x i
Open PLU/Item Entries .............................................................................................37G
Preset PLU/Item Entries ............................................................................................39G
Condiment/PLU/Function Entry from a WLU..........................................................40G
Price Level Shift........................................................................................................53G
Scale Items.................................................................................................................54G
PRINT Key................................................................................................................58G
Promo ........................................................................................................................60G
Waste .........................................................................................................................61G
Price Inquiry ..............................................................................................................62G
Food Stamp Shift.......................................................................................................63G
Tax Shift and Tax Exemption....................................................................................64G
Canadian Donut Tax Exemption ...............................................................................68G
Corrections...............................................................................................................................69G
Clear ..........................................................................................................................69G
Error Correct..............................................................................................................69G
Void...........................................................................................................................70G
Cancel........................................................................................................................73G
Transaction Void .......................................................................................................74G
Merchandise Return...................................................................................................76G
% Key Operations....................................................................................................................77G
Sale (Subtotal) Discounts ..........................................................................................78G
Item Discounts...........................................................................................................82G
Surcharges .................................................................................................................86G
Age Verification ........................................................................................................89G
Not Found PLU .........................................................................................................90G
KP Routing................................................................................................................91G
Guest Check Operations ............................................................................................92G
Overview ...................................................................................................................92G
Manual Previous Balance..........................................................................................94G
Hard Check Posting...................................................................................................97G
Soft Check Posting ....................................................................................................98G
Seat # Assignment ...................................................................................................104G
Hold/Print Hold .......................................................................................................109G
List Check................................................................................................................113G
Repeat......................................................................................................................114G
Transfer Table .........................................................................................................116G
Combine Checks for Payment.................................................................................117G
Transfer Check ........................................................................................................118G
Tip Declare ..............................................................................................................119G
Fast Food Operations.............................................................................................................120G
Drive Thru Store......................................................................................................121G
Drive Thru Recall....................................................................................................121G
Alpha Text...............................................................................................................123G
Drive Thru Park.......................................................................................................124G
Drive Thru Serve .....................................................................................................124G
Miscellaneous Operations......................................................................................................125G
Function Key WLU .................................................................................................125
# (Non-Add) Key.....................................................................................................126G
Finalizing Transactions..........................................................................................................127G
Cash Tender.............................................................................................................127G
Check Tender ..........................................................................................................127G
Check Cashing.........................................................................................................128G
Misc (Charge) Tender..............................................................................................129G
Preset Tender...........................................................................................................129G
Split Tender .............................................................................................................130G
G
iix Contents SER-7000 Operation Manual
Split Payment ..........................................................................................................131G
Tray Subtotal...........................................................................................................132G
Foreign Currency Subtotal & Tender......................................................................133G
Food Stamp Subtotal & Tender...............................................................................134G
Post-Finalization Procedures .................................................................................................135G
Paid Order Recall ....................................................................................................135G
Receipt Issue ...........................................................................................................135G
Validate ...................................................................................................................135G
X-Mode Procedures 137G
X-Mode Manager Menu ........................................................................................................137G
Manager Operation................................................................................................................138G
Manager Control of Functions Inside of a Sales Transaction .................................138G
Manager Control of Functions Outside of a Sales Transaction...............................138G
X Reports...............................................................................................................................139G
Training .................................................................................................................................142G
Set Date & Time ....................................................................................................................143G
Cash Declaration....................................................................................................................144G
Keyboard & Price Level ........................................................................................................145G
Time Clock Edit.....................................................................................................................146G
X/Z1 (Daily Edit) ....................................................................................................147G
X/Z2 to X/Z5 Edit ...................................................................................................148G
Edit Inventory Item................................................................................................................149G
Edit PLU Stock......................................................................................................................151G
Drawer Assignment ...............................................................................................................153G
Reports & Balancing 155G
Report Table ..........................................................................................................................155G
Z-Reports...............................................................................................................................158G
Balancing Formulas...............................................................................................................161G
Sample Reports 163G
Financial Report ....................................................................................................................163G
Sales By Time Period ............................................................................................................168G
PLU........................................................................................................................................170G
Employees .............................................................................................................................173G
Group.....................................................................................................................................174G
Drawer Totals ........................................................................................................................175G
Labor Groups.........................................................................................................................176G
Sales and Labor % .................................................................................................................177G
Daily Sales.............................................................................................................................179G
Groups By Time Period.........................................................................................................180G
Eat-In By Time Periods .........................................................................................................182G
Take Out By Time Periods ....................................................................................................182G
Drive Thru By Time Periods .................................................................................................183G
Track By Time Periods..........................................................................................................184G
Open Check ...........................................................................................................................185G
Product Mix ...........................................................................................................................186G
Product Projections................................................................................................................187G
Station Totals.........................................................................................................................188G
Time Keeping ........................................................................................................................189G
Shift Report............................................................................................................................191G
Inventory................................................................................................................................192G
SER-7000 Operation Manual Contents x iii
Definitions ...............................................................................................................194G
PLU Stock..............................................................................................................................196G
Food Cost...............................................................................................................................197G
Definitions ...............................................................................................................198G
Electronic Journal ..................................................................................................................198G
Not Found PLU Report..........................................................................................................200G
Glossary of Terms 201G
Index 211G
iv x Contents SER-7000 Operation Manual
Keyboard
About the SER-7000 Series
The SER-7000 Series is offered in two different versions:
x The SER-7000 features a flat 160-position keyboard with 107 NLU keys.
Because it offers protection from spills, this keyboard works best in
restaurants, food service shops, or convenience stores where food is served.
x The SER-7040 features a 90-position keyboard with traditional raised keys.
In the standard configuration, the keyboard provides 15 NLU keys – it can
be expanded to 40 NLU keys. The SER-7040 works best in retail stores, or
shops where it is not necessary to place a large number of preset item keys
on the keyboard.
This manual includes instructions for both models. The keyboard is the only
significant difference between the two models. All other features are the same,
unless otherwise noted.
SER-7000 Operation Manual Keyboard x 1
Default Keyboard – SER-7000
n
op
m
RECT
FEED
DETL
FEED
RCPT
ON/OFF
28
38 685848
.
1 2919 10 79
2 3020 11 80
3 3121 12 81
4 3222 13 82
5 3323 14 83
6 3424 15 84
7 3525 16 85
8 3626 17 86
39 695949
40 706050
41 716151
42 726252
43 736353
44 746454
45 756555
46 766656
LVL 1
LVL 2
TAX1
1
2
3
%1
%2
%3
KEYB
LVL 1
KEYB
LVL 2
EXEMPT
TAX
PAGE
UP
@/FOR
7
4
1
RECEIPT
ISSUE
ERR
CORR
YES/NO
TIME
CLOCK
VOID
ITEM
PAGE
DOWN
CLEARPLU
98
65
32
EMP #
MDSE
RTRN
CANCEL ENTER
RECALL
CHECK
STORE
CHECK
MISC
2
MISC
1
CHECK
SBTL
PRICE
78
10090
10191
10292
10393
10494
10595
10696
9888
PRICE
9989
SHIFT
MACRO
MACRO
MACRO
9 3727 18 87
47 776757
DONE
10797
0
00
.
CASH
2x Keyboard SER-7000 Operation Manual
Alpha Overlay
n
op
m
+ ҄҄҄҄҄҄҄}{|
RECT
FEED
CAPS SPACEBOLD SHIFT BACK MACRO
DETL
FEED
! $#@ ( PRICE
Q REW O TAX1
A FDS L MACRO
Z VCX . MACRO
RCPT
ON/OFF
-
% *&^
T IUY
G KJH
B ,MN
SPACE SPACE SPACESPACE
: PRICE
=“
LVL 1
–)
LVL 2
\P
SHIFT
‘;
1
</
>?
2
3
][
%1
%2
%3
KEYB
LVL 1
KEYB
LVL 2
EXEMPT
TAX
PAGE
UP
@/FOR
7
4
1
RECEIPT
ISSUE
ERR
CORR
YES/NO
TIME
CLOCK
VOID
ITEM
ENTER
PAGE
DOWN
CLEARPLU
98
65
32
EMP #
MDSE
RTRN
TRANS
VOID
RECALL
CHECK
STORE
CHECK
MISC
2
MISC
1
CHECK
SBTL
DONE
.
0
00
CASH
SER-7000 Operation Manual Keyboard x 3
Default Keyboard - SER-7040
m
n
o
p
m
n
o
p
The SER-7040 keyboard is shown below with the default legends and key
assignments. This configuration has 15 keyboard NLU locations and can be
expanded to 40 NLU locations.
Programmable key locations are shown with a bold border.
RECT
FEED
PAGE
UP
% 1
% 2
DETL
FEED
PAGE
DOWN
YES/N
O
% 3
RCPT
ISSUE
X/TIME
0
ENTER
CLEAR PLU
87
54
21
00
DONE
9
6
3
.
TAX 1
VOID EMP#
SHIFT
Expanded Keyboard – SER-7040
RECT
FEED
PAGE
UP
DETL
FEED
PAGE
DOWN
RCPT
ISSUE
X/TIME
ENTER
PLU
87
54
CLEAR
DONE
9
6
TAX 1
VOID EMP#
SHIFT
1
2
3
MDSE
RTRN
MDSE
RTRN
6 11
7 12
8 13
1
2
3
4
5
ERROR
CORR
ERROR
CORR
16
17
18
MACRO
MACRO
2
1
6 11
7 12
8 13
9 14
10 15
MACRO
MACRO
21
22
23
2
1
26
27
28
MACRO
3
MACRO
3
31
32
33
#/NS
#/NS
36
37
38
CANCEL
F/S
SHIFT
F/S
SUB
F/S
TEND
CANCEL
F/S
SHIFT
F/S
SUB
F/S
TEND
TIME
IN/OUT
MISC
1
CHECK
SBTL
CASH
TIME
IN/OUT
MISC
1
CHECK
% 1
% 2
YES/N
O
% 3
3
21
0
00
4
9 14
19
24
29
34
39
.
5
10 15
20
25
30
35
40
SBTL
CASH
4x Keyboard SER-7000 Operation Manual
Key Descriptions
Key Description
0 - 9, 00, 000
(Numeric Keys)
ADD CHECK
ALPHA TEXT
CANCEL
CASH
CHECK
CHECK CASH
Used in all modes to enter numeric information such as prices or
quantities.
Use to add multiple guest checks (tracking balances or soft checks)
for payment together. See "TRAY SUBTL" on page 11 to add
separate transactions when you are not tracking balances.
Use to type a name or message that will be associated with a soft
check. Press the ALPHA TEXT key anytime after a check has been
opened, then type a message (up to 15 characters) using the alpha
keyboard overlay and press ENTER. The message is saved and
printed/displayed with the order.
Press CANCEL to abort a transaction in progress. All current items
are removed (voided).
Use CASH to finalize or tender cash sales. Change is computed
when the amount of cash tendered is greater than the amount of the
sale.
Use CHECK to finalize or tender check sales. Change is computed
when the amount of the check tendered is greater than the amount of
the sale.
Use the CHECK CASH key to exchange a check for cash outside of
a sale.
CHECK ENDORSE
If compulsory check endorsement is set with the CHECK key, use
the CHECK ENDORSE key to print the endorsement message after
a check is inserted into the appropriate printer.
CLEAR/ESC
Use the CLEAR function to clear numeric entries or error conditions.
Use the ESC (escape) function to exit program screens and return to
the previous menu or screen.
CONTINUE
Use to override the pop-up employee function after a transaction.
Allows the employee to post an additional transaction without signing
on again.
CURR. CONV. 1-5
Use to convert and display the value of the transaction in foreign
currency. Only cash tender is allowed after pressing a CURR
CONV key. Change is calculated and issued in home currency.
SER-7000 Operation Manual Keyboard x 5
Key Description
npmo
CURSOR CONTROL KEYS
(
DECIMAL (.)
DONE
DRIVE THRU
EAT-IN
)
1. On menu screens, press the up or down keys to move the cursor to
the menu item you wish to select.
2. On program screens, press the cursor control keys (up, down, left,
right) to move the cursor (highlighted field) to the field you wish
to edit.
3. On program screens, use the cursor keys to finalize your entry in
the current field and move the cursor to the next field.
4. On operation screens, press the up or down cursor keys to select a
main item that has been registered in the current transaction.
The last item entered is automatically selected.
Use the decimal key to enter fractional rates or percentages. Do not
use to enter amounts; the decimal is automatically inserted in the
proper position.
Press the DONE key to exit a WLU, or to execute a report after all
report options have been selected.
DRIVE THRU is a subtotal key. Press DRIVE THRU to record
the amount of the transaction in the drive thru total on the financial
report. Tax calculation can be changed to accommodate different
tax rules for drive thru sales.
EAT-IN is a subtotal key. Press EAT-IN to record the amount of
the transaction in the eat-in total on the financial report. Tax
calculation can be changed to accommodate different tax rules for eatin sales. Sales cannot be split between eat-in and take-out.
EMPLOYEE
The EMPLOYEE # key is used to sign on a cashier, clerk, server or
employee who is clocking in or out.
EMPLOYEE (1-10)
The EMPLOYEE (1-10) keys can be programmed to sign on a
specific employee when pressed directly, without entering a code.
ENTER
When programming or selecting from window look-ups, press
ENTER to enter data into a field with the cursor remaining in the
field.
ERR.CORR
FD STMP SHIFT
Press ERR CORR immediately after an item to void that item.
Press FD STMP SHIFT to shift the pre-programmed food stamp
status of an item prior to its registration.
FD STMP SUBTTL
Press FD STMP SUBTTL to display the total of food stamp eligible
items registered in the current transaction.
FD STMP TEND
Press the FD STMP TEND key to tender Food Stamps after the
display of the food stamp eligible subtotal. Depending upon
function key programming, change less than $1 may be applied to any
cash balance or issued as cash change.
6x Keyboard SER-7000 Operation Manual
Key Description
GUEST #
HOLD
INACTIVE
KP ROUTING
KEYBOARD LEVEL 1-5
LIST CHECK 1-4
Use to record the number of guests served by a transaction. The
entry may be compulsory. The entry appears on receipts and at the
kitchen printer/KVS.
Use to identify an individual item, or an entire transaction so that the
designated items will not print/display at the kitchen printer/KVS at
the current finalization. Items designated as "hold" items will
display on the screen with an "H".
The INACTIVE function key can be re-used as many times as
necessary to inactivate key locations.
The KP ROUTING key is used to override KP Time Period control.
For example, a restaurant might normally operate two kitchens at one
time and one kitchen at other times. In case the volume of business
changes, the manager might want to control the KP routing manually.
Also, a single item, or large order might be required to be sent to a
different printer than normal. Select STAYDOWN or
TRANSACTION POP up operation. To operate, enter a routing
period # (1-4) and press the key at any time inside or outside of a
transaction.
Use to select one of the five keyboard levels.
Press LIST CHECK (for the appropriate tracking file) to display a
list of all open soft checks in the file.
MACRO OFF, P, R, X, Z,
VOID
MACRO PAUSE
MACRO SET
MACRO 1 - 40
MACRO #
MDSE RETURN
MISC TEND 1-16
Press the MACRO OFF, P, R, X, Z, or VOID key while
programming a macro sequence to allow the macro to set the register
in the indicated control lock position (without actually turning the
control lock.)
Press the MACRO PAUSE key during macro programming to
indicate a pause in the macro. A macro will stop when it reaches the
pause, and then accept an operator key entry before continuing the
macro sequence.
Press the MACRO SET key to create a macro at any time without
going through the P-mode macro program.
Use to execute one of forty possible preprogrammed key sequences.
Use to execute one of the forty possible macros by entering the macro
number and pressing the MACRO # key.
Press the MDSE RETURN key to adjust items inside or outside of a
transaction.
Press a MISC TEND key to finalize or tender sales paid by various
charges or other media. Tendering may or may not be allowed
depending upon function key programming.
SER-7000 Operation Manual Keyboard x 7
Key Description
,
MISC TEND #
MODIFIER 1-10
NEXT RECORD
NOT FOUND PLU
#/NO SALE
Access any of the 16 possible miscellaneous tender functions by
entering the tender number (1-16) and pressing the MISC TEND #
key.
Preceding a PLU entry, a modifier key changes a digit of the PLU
number, causing a different PLU to be registered. Modifier keys can
be set to change any of the 14 PLU digit positions to any specified
digit (0-9).
Use the NEXT RECORD key when programming areas with
multiple records, i.e. PLUs, PLU Status Groups, Groups, Function
Keys, WLUs, or Employees. Press the NEXT RECORD key from
any field on the program screen and the next sequential record will
display with the cursor in the same field position.
Designed to be used in a scanning system, the NOT FOUND PLU
key allows the operator to immediately enter basic PLU information
for an item that is not in the PLU file. If the "Not Found PLU"
message displays when a PLU is entered (or when an item is scanned)
the operator can press the NOT FOUND PLU key and will be
prompted to enter PLU price, descriptor and linking information.
The item is registered immediately.
Use to enter a non-adding memo number during a transaction (#
function) or use to open the cash drawer outside of a sale (no sale
function).
P/BAL
PAGE DOWN
PAGE UP
PAID OUT 1-5
PAID RECALL
Enter an amount, and then press the Manual Previous Balance
(P/BAL) key to use the simplest form of Charge Posting/Table
Service. The P/BAL key may be used any time within a transaction.
Transactions where the P/BAL key is used must be finalized with one
of the STORE CHECK keys.
When a transaction, menu or program contains more information than
can be displayed on the screen at one time, press the PAGE UP or
PAGE DN keys to shift your view of the information up or down.
Note that the scroll indicators (
, !) tell you whether there is
more information above, below, or above and below your current
view.
Press a PAID OUT key to remove cash, check or miscellaneous
media from the drawer.
The PAID RECALL key is used to recall last x number of
transactions, starting with the last transaction finalized. (X is
determined in memory allocation.) Once recalled, a transaction
could be reviewed (using the cursor keys or PAGE UP/PAGE DN)
and/or a receipt printed. To exit the paid order view, press DONE
or ESC.
8x Keyboard SER-7000 Operation Manual
Key Description
PARK ORDER
%1 - %10
PLU
PREV. RECORD
PRICE INQ
PRICE LVL 1-20
Used in conjunction with a kitchen video system and the SERVE
ORDER function key. Enter a number and press PARK ORDER
to park or "suspend" an order on the video monitor until the order is
completely filled. In the case of a drive through order that cannot be
completed when the customer arrives at the pick-up window, the
operator would park the order until it was completely filled. The
order would then be served or bumped by using the SERVE ORDER
key.
Ten discount keys (%1 - %10) are available to handle various kinds
of discounts, markdowns and adjustments to items or transactions.
Enter the PLU code number and press PLU to register a PLU.
Use the PREV. RECORD key when programming areas with
multiple records, i.e. PLUs, PLU Status Groups, Groups, Function
Keys, WLUs, or Employees. Press the PREV. RECORD field from
any field on the program screen and the previous sequential record
will display with the cursor in the same field position.
Press the PRICE INQ to display the PLU price without actually
registering the PLU.
Press a LEVEL key prior to a PLU entry to shift the price of a PLU
to a different price set in PLU programming.
PRINT
PRINT CHECK
PRINT HOLD
PROMO
PRINT SCREEN
QUIT
Press the PRINT function to send items that require special
preparation to the kitchen printer (or KVS) before the sale is
finalized. An item can be programmed as an auto grill item,
requiring the PRINT key to be pressed every time the menu item is
sold. This function does not affect normal kitchen printer/KVS
routing.
Prints the soft guest check (tracking file) that is currently displayed.
The PRINT CHECK key may be programmed to store (service) the
check automatically.
Use to remove the "hold" designation from an item or order, so that
the items and their instructions are now sent to the kitchen
printer/KVS at finalization.
Press the PROMO key to void the price (the item remains) of an
item. Can be used for 2 for 1 promotions. A PROMO count is
available for each menu item.
Press PRINT SCREEN to print a copy of the current screen on the
designated receipt printer.
Press QUIT to automatically sign off the current cashier/clerk.
SER-7000 Operation Manual Keyboard x 9
Key Description
RECEIPT ON/OFF
RECALL CHECK # 1-4
RECD ACCT 1-5
RECEIPT
REPEAT
SCALE
Press RECEIPT ON/OFF to toggle the receipt function from on to
off. You must first have a receipt printer connected, identified to the
register, and the print receipt automatically option (see General
Printing Options) turned on.
The check tracking system can maintain only balances (hard check) or
entire transactions (soft check) in the register memory. Four
different tracking files can be separated to maintain, for example:
restaurant checks, call-in orders, delivery orders, and/or table
balances. Press one of the four RECALL CHECK # keys directly
to begin a tracking transaction, or enter the tracking number and press
the RECALL CHECK # key to access the existing tracking balance.
Press a RECD ACCT key to add cash, check or miscellaneous media
to the drawer.
Press the RECEIPT key to issue a transaction receipt at the
designated receipt printer.
Press the REPEAT key to quickly re-order a set of items. When a
check is recalled, simply press the REPEAT key to automatically
register all of the items registered at the previous posting.
Press the SCALE key to automatically display the weight from a
scale connected to the register, or to manually enter a weight for
extension.
SEAT #
SERVE ORDER
SPLIT CHECK
SPLIT PAY
STOCK INQ
Use to identify a specific seat (or person) within a transaction.
Facilitates separate payment by seat, and identifies to the food
preparation staff (through the kitchen printer/KVS) how to assemble
meals. Seat numbers may be assigned at the time of entry or, if
necessary, later in the transaction.
Used in conjunction with a kitchen video system and the PARK
ORDER function key. Enter a number and press SERVE ORDER
to serve or bump the order from a video monitor. No video keypad
is needed for this function.
Function key not in use with current feature set.
Press the SPLIT PAY key to divide the amount of a guest check into
equal segments for payment by more than one person.
Press the STOCK INQ key, and then enter (or scan) an item to view
the stock status of the item. (The item must be a stock item to use
this function.)
10x Keyboard SER-7000 Operation Manual
Key Description
STORE CHECK 1-4
SUBTOTAL
TABLE # (1-4)
TAKE-OUT
TAX EXEMPT
TAX SHIFT 1-6
The check tracking system can maintain only balances (hard check) or
entire transactions (soft check) in the register memory. Four
different tracking files can be separated to maintain, for example,
restaurant checks, call-in orders, delivery orders, and/or table
balances. Press one of the four STORE CHECK # keys to finalize
a tracking transaction. (This function is equivalent to the SERVICE
function.)
Press SUBTOTAL to display the message “SUBTOTAL” on the
display. Although a running total is always displayed on the bottom
of the screen, the SUBTOTAL key may be required before some
functions, such as subtotal discount.
Use to enter the table number of the check. If a table number is
entered, the TABLE # key can also be used to recall the check.
TAKE-OUT is a subtotal key. Press TAKE-OUT to record the
amount of the transaction in the take-out total on the financial report.
Tax calculation can be changed to accommodate different tax rules
for take-out sales. Sales cannot be split between eat-in and take-out.
The TAX EXEMPT can be preprogrammed to exempt specific taxes
from a sale.
Use to shift the preprogrammed tax status of an item. Press before
an item entry to make taxable.
TIME IN/OUT
TIP (1-3)
TIP DECLARE
TRANSFER CHECK (1-4)
TRAY SUBTL
VALID
VOID ITEM
Press the TIME IN/OUT key to record start and stop work times for
the registered employee. Hours worked are maintained by the time
clock system.
Use to enter a tip amount on a check.
Use to declare employee tips if you are not using the employee time
keeping feature. (If you are using employee time keeping, you are
prompted to declare tips when clocking out.)
Use to transfer one or all open soft checks form one server to another
server. A transfer check receipt will print.
Press the TRAY SUBTL key to finalize a transaction that will be
paid later with subsequent transactions. See "ADD CHECK" on
page 5 to add multiple soft checks for payment.
Press VALID to initiate a single line validation. (A printer with
validation capability must be connected to the system and
programmed appropriately.)
Press the VOID ITEM key to remove an item from a transaction.
Locate the cursor on the item you wish to remove and press the
VOID ITEM key.
SER-7000 Operation Manual Keyboard x 11
Key Description
WASTE
WLU
X/TIME
Y/N
Used to start and end entries of items that are wasted. A waste count
is maintained for each item and inventory is adjusted.
Use to access a WLU by entering the numeric WLU number and
pressing the WLU key.
Use the X/TIME key to multiply, to register split price items, or
display the time in the REG mode.
When programming, press Y/N to toggle a selection from yes to no or
no to yes.
12x Keyboard SER-7000 Operation Manual
Display
Display Adjustments
Front View
By pushing on the bottom or top of the display, you can move the display to a
different viewing angle.
Contrast Adjustment
In the Reg key lock position, press the Page Up key repetitively to increase contrast;
press the Page Down key repetitively to reduce contrast.
Rear View
You can lift the rear display and rotate it for optimum viewing.
Sample Transaction
Items are displayed in the order
they are registered. The last
item is highlighted. (The
highlighted item may also be
referred to as the cursor.)
When active, the message
window displays in the center of
the screen.
If activated, the order number
displays here.
SER-7000 Operation Manual Display x 13
1 PLU
1 PLU
RO TAX 0.20
L1P01 CASH 5.00CHAN 1.80
T
1 $1.00
X
T
2 $1.00
X
PRINTING[(M)]
Cursor Control (
n p m o
n p m o
n
)
The Cursor Control (
or WLUs) or a field (on program screens).
) keys are used to select an item (on operation screens
Selecting an Item
The cursor on the screen is the highlighted item. On the register mode screen, the
last item entered is always selected. The CURSOR UP (
keys may be used to select a different item for an action (such as void or split item).
In the case of a WLU the first item of the WLU is automatically selected when the
WLU is first displayed.
1. The last item
entered is selected.
2. Press the n key.
1 HOT DOG $1.69
CATSUP
1 MED COKE $1.00
1 1
L1P01 TAX 0.00TOTA 4.38
1 HOT DOG $1.69
CATSUP
1 MED COKE $1.00
) or CURSOR DOWN (p)
L1P01 TAX 0.00TOTA 4.38
14x Display SER-7000 Operation Manual
Page Up and Page Down
Use the PAGE UP and PAGE DN keys to view information that will not display
completely on the screen. For example:
1. The display is
shown with the
maximum of 6
items displayed.
2. When the seventh
item is registered,
the view shifts to
the most current
items and the scroll
indicator shows that
more items are
located above those
displayed.
1 PLU #1 $1.00
1 PLU #2 $2.00
1 PLU #3 $3.00
1 PLU #4 $4.00
1 PLU #5 $5.00
1 PLU #6
$6.00
L1P01 TAX 0.00TOTA 21.00
1 PLU #2 $2.00
1 PLU #3 $3.00
1 PLU #4 $4.00
1 PLU #5 $5.00
1 PLU #6 $6.00
1 PLU #7
$7.00
L1P01 TAX 0.00TOTA 28.00
3. Press PAGE UP.
Items above the
previous view are
now displayed.
1 PLU #1 $1.00
1 PLU #2 $2.00
1 PLU #3 $3.00
1 PLU #4 $4.00
1 PLU #5 $5.00
1 PLU #6 $6.00
Scroll Indicators:
indicates more items above.
indicates more items below.
L1P01 TAX 0.00TOTA 28.00
! indicated more items above & below.
SER-7000 Operation Manual Display x 15
Display Messages
AGE RESTRICTION
AMOUNT REQUIRED
AVAILABLE ONLY IN
CHECK
BAD VALUE
BUFFER EMPTY
BUFFER FULL
BUSY
CASH DECLARATION
REQUIRED
CASH-IN-DRAWER LIMIT
EXCEEDED
The item cannot be registered due to age verification.
This operation requires an amount entry.
A guest check must be opened for this operation.
The number entered is wrong.
No information in the buffer.
The buffer for soft check, hard check, or buffered receipt has
reached capacity. For hard checks, the operator must press the
SERVICE key to print the items and clear the buffer. The operator
must then pick up the previous balance again in order to continue.
In a soft check environment, this message will appear when the
check has reached capacity (maximum lines stored). The register
will maintain the correct balance, but does not print additional items
and will give the BUFFER FULL error after each additional item.
Destination register is busy (pre poll memory is in use). Requires a
clear command from the PC or register.
Cash declaration has been programmed as compulsory, and must
first be performed before reports may be generated.
The programmed Cash-In-Drawer limit has been exceeded.
CHECK KEY POSITION
CHECK TRACKING ERROR
The key lock is in the wrong position.
The register is not able to communicate with the check track master
register, or the register is not set in system options.
CHECK# IS ASSIGNED
AUTO
The operator has attempted to open a new guest check by assigning
a check number. The register has been programmed to generate its
own check numbers.
CHECK# REQUIRED!
This register has been programmed to require a check number
entry to begin a guest check transaction. An existing guest check
must be recalled, or a new one started.
CONDIMENT REQUIRED!
CRC ERROR
This PLU has been programmed to require a condiment entry.
An error has occurred in the block check sum while transferring
data in IRC mode.
DUPLICATE!
This check already exists. May also apply to secret code
programming.
16x Display SER-7000 Operation Manual
EAT-IN/TAKE-OUT/DRIVETHRU
This operation requires a depression of either the EAT-IN, TAKEOUT, or DRIVE-THRU keys.
EMPLOYEE SHOULD BE
DIFFERENT
ENTER EMPLOYEE CODE
ENTER EMPLOYEE
ENTER GUEST COUNT
ENTER SEAT#
ENTER TABLE#
ENTRY REQUIRED
ERROR
ERROR JAM
GALLON AMOUNT
REQUIRED
HALO OVER!
ILLEGAL KEY SEQUENCE
IN USE!
INACTIVE!
You cannot transfer a check from same employee to same
employee.
Employee is required to sign on.
Enter the employee (not sign on code).
The operator must enter the number of guests when opening a guest
check or beginning a sale.
Seat # entry required.
Table number entry is required to open a guest check or begin sale.
The function selected from the WLU requires a numeric entry, i.e. a
percentage for an open percent discount.
General error message.
Receipt / journal printer jammed message.
This entry involves a gallonage PLU, and requires an amount entry.
The amount entered exceeds the programmed HALO.
The operator has used an illegal key sequence.
This guest check number is already open elsewhere in the system.
The key pressed is inactive. This message also appears if VOID
Mode has been disabled.
INPUT QTY
JOB CODE REQUIRED
JOB CODE CHANGE NOT
ALLOWED
KITCHEN PRINTER
FAILURE
MANAGER OVERRIDE
REQUIRED
MANAGER REQUIRED
MEMORY FULL
MEMORY NOT
ALLOCATED
MCR REQUIRED
MISC TEND REQUIRED
MODE ERROR
Quantity input is required for a WLU.
For time in/out and time edits.
Employee is not authorized.
The kitchen printer has failed to respond. Printing has been rerouted to the designated back-up printer.
The key lock has to be moved to the X-Mode position in order to
override a HALO amount, or other restriction.
This operation requires the key to be turned to the X position.
Displays if memory is full during memory allocation program.
Memory has not been allocated for this function, i.e., groups by
employee.
Magnetic card reader required for this operation.
Check to determine if the TIP key is programmed to require
finalization with a Misc. Tender key.
Key turned during a transaction.
SER-7000 Operation Manual Display x 17
MULTIPLICATION LIMIT
EXCEEDED
The maximum digits for multiplication (set in general function
options) has been exceeded.
NEGATIVE
NO CHECK #
NO DATA
NO DRAWER!
NO FOOD STAMP AMOUNT
NO FUNCTION KEY
NO MANUAL ENTRY
NO PAPER
NO PLU!
NO PROGRAMMABLE KEY
NONADD# REQUIRED
NOT DISCOUNTABLE
This sale has gone negative. Negative sales are not allowed.
Can not find this guest check number.
PLU can not be found (does not appear in Register Mode).
The employee currently signed on is not assigned to a drawer, and is
not allowed to perform cash sales, or drawer is no longer attached
and is required in order to continue.
The food stamp subtotal must be displayed before food stamps can
be tendered.
The selected key (when prompted to select a function key) is not a
function key.
Manual entry is not allowed (scale function).
Slip printer is out of paper.
The number entered is not a valid PLU. This message will also
appear if a PLU number “built” using modifier keys recalls an
invalid PLU number.
There is no programming on the key.
This operation requires the entry of a Non-Add number.
The preceding entry is not discountable.
NOT PROGRAMMED!
NOT READY!
NOT ZERO
OFF LINE!
OPEN DRAWER
OVERRIDE NOT ALLOWED
OVER WEIGHT
P/BAL REQUIRED!
PAPER END
PRICE LEVEL MISMATCH
PRINTER OFF LINE
RANGE OVER
REMOVE PAPER
This key has not been programmed.
Remote printer is not ready.
Displayed when trying to delete a PLU which still has sales counts
and amounts. PLU must first be reset in Z Mode.
IRC communications have gone off line.
The register has been programmed not to operate with the cash
drawer open.
X-Mode override is not allowed.
The weight on the scale exceeds the capacity of the scale.
This register has been programmed to require a previous balance
entry.
The guest check printer has reached the end of the form, or the
Receipt/Journal paper is at, or near, the end of its roll.
PLU does not have the selected price level programmed.
A printer is turned off.
The number entered is out of range.
Validation is complete and the form must now be removed.
18x Display SER-7000 Operation Manual
SIGN OFF REQUIRED
Operation requires the employee to sign off.
SCALE FAIL!
SCALE MOTION
SCALE REQUIRED!
SEQUENCE ERROR!
SINGLE ITEM!
SUBTOTAL REQUIRED
SYSTEM ERROR
TABLE# IN USE
TARE# REQUIRED
TRAY SUBTOTAL
REQUIRED!
VALIDATION REQUIRED!
VOID PROMO FIRST
The register is not able to find the scale.
Scale error; the weight is not stable on the scale.
This item requires a quantity entry (weight) via the SCALE key.
Weight may be entered either manually or automatically.
The preceding key sequence is not allowed.
This PLU has been programmed as a single item PLU and can not
be used within a sale.
The SUBTOTAL key must be depressed before continuing.
The operation requires a change in S-Mode system options.
Operator has entered a duplicate table # when one check per table is
programmed.
This PLU/scale item requires a tare weight entry.
This prompt appears while in a TRAY SUBTOTAL transaction.
The operator must first press the TRAY SUBTOTAL key before
pressing any tender keys.
This operation requires validation.
The operator is not allowed to void sold item before the promo'd
item.
WASTE REQUIRED!
WRONG EMPLOYEE
WRONG SEQUENCE
ZERO AMOUNT
The operator is in the middle of a waste operation, and must depress
the WASTE key in order to complete the operation.
The employee attempting to open this guest check is not the original
clerk who started the guest check. Also appears when attempting to
sign on a new employee without first signing the current employee
off.
String of bad commands.
The register has been programmed to not allow negative sales, and
to consider a zero amount as a negative sale.
SER-7000 Operation Manual Display x 19
20x Display SER-7000 Operation Manual
Operation Sequences
E
Control Lock
i Turn the control lock to the REG position to operate the register.
VOID
OFF
S MOD
REG
PGM
VOID
X
Z
OFF
REG
X
Z
PGM
S MODE
Use to void (correct) items outside of a sale.
The register is inoperable.
(Register) use for normal registrations.
Use to read register reports and perform other
manager functions.
Use to read register reports and reset totals to zero.
(Program) Use to program the register.
Use for tests and special settings. This position is
not marked on the control lock.
The SER-7000 includes two sets of keys that can be used to access the following
control lock positions.
Key Positions Accessible
VOID
X
Z
PGM
C
VOID, OFF, REG , X
OFF, REG, X
OFF, REG, X, Z
VOID, OFF, REG, X, Z, PGM
ALL POSITIONS
SER-7000 Operation Manual Operation Sequences x 21
Employee Sign-On/Sign-Off
Program Notes for Clerk Operation
x Choose between "Push Button", "Secret Code", "Employee Number", or
"MCR" for the employee sign on method. (See "System Option
Programming/General Function Options" in the Program Manual.)
x If you choose "Push Button" sign on, use any of the 10 direct employee
keys to sign on by direct key depression. (See "Keyboard Key Location"
in the Program Manual to locate the appropriate functions.) You must
also link a specific employee to each push button key. (To make these
links, see "System Option Programming/General Function Options" in the
Program Manual.)
x If you choose "Secret Code" sign on, use the EMPLOYEE key to sign on
by code entry. (See "Keyboard Key Location" in the Program Manual to
locate the appropriate function.) You must also program an operating
code for each employee. (See "Employee Programming" in the Program
Manual.)
x If you choose "Employee Number" sign on, use the EMPLOYEE key to
sign on by employee number entry. (See "Keyboard Key Location" in
the Program Manual to locate the appropriate function.) The employee
number is the sequential number (i.e. 1-10) for each employee in the
employee file.
x Employee operation can be stay down or pop up. (See "System Option
Programming/General Function Options" in the Program Manual.)
22x Operation Sequences SER-7000 Operation Manual
Push Button Entry Method - Stay Down
1. The message
“ENTER
EMPLOYEE
CODE” displays
when the register is
in the REG
(register) control
lock position and is
in a signed off
condition.
2. Press the
EMPLOYEE (1-10)
key to sign on. The
employee name
displays. This
employee remains
signed on until sign
off.
L1P01
L1P01
ENTER EMPLOYEE #
ANNIE W
3. Press the
EMPLOYEE (1-10)
or QUIT key to sign
off. You cannot
sign off inside of a
transaction.
ENTER EMPLOYEE #
L1P01
SER-7000 Operation Manual Operation Sequences x 23
Push Button Entry Method - Pop-Up
1. The message
“ENTER
EMPLOYEE
CODE” displays
when the register is
in the REG
(register) control
lock position and is
in a signed off
condition.
2. Press the
EMPLOYEE (1-10)
key to sign on.
The employee name
displays. This
employee remains
signed on until the
following
transaction is
complete.
L1P01
L1P01
ENTER EMPLOYEE #
ANNIE W
3. Enter the
1 PLU #12 $12.00
1 PLU #12 $12.00
transaction. When
the transaction is
finalized, the
ENTER EMPLOYEE #
"ENTER
EMPLOYEE
CODE" message
TAX 0.00
L1P01 CASH 24.00
automatically
displays, prompting
the entry for the
next transaction.
24x Operation Sequences SER-7000 Operation Manual
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