Sam4s SAP-630 Series Service Manual

SAP-630 Series
C O N T E N T S
SAP-630 SERIES
POS SYSTEM
1. Precaution Statements
2. Product Specifications
3. Installation and Operation
4. Disassembly and Assembly
5. Maintenance and Adjustment
6. Troubleshooting
7. Exploded Views and Parts List
8. PCB Layout and Parts List
9. Wiring Diagram
10. Bock Diagram
11. Schematic Diagrams
SERVICE
About this Manual This service manual describes how to
perform hardware service maintenance for the SAM4S SAP-630 Series POS System
Notes
Notes may appear anywhere in the manual. They describe additional information about the item.
Precaution symbols
. Indicates a Safety Precaution that
applies to this part component.
. Indicates the part or component is an electro-statically sensitive device. Use caution when handling these parts.
Copyright
20 18 by Shin Heung Precision.
All right reserved.
This manual may not, in whole or in part, be copied, photocopied, reproduced, translated or converted to any electronic or machine readable from without prior written permission of Shin Heung Precision .
SAM4S SAP-630 SERIES July. 2018 V1.0
Printed in KOREA
Overview of this POS System
This service manual provides the technical information for many individual component systems and circuits and gives an analysis of the operations performed by the circuits. Schematics and specifications provide the needed information for the accurate troubleshooting.
All information in this manual is subject to change without prior notice. Therefore, you must check the correspondence of your manual with your machine. No part of this manual may be copied or reproduced in any form or by any means, without the prior written consent of Shin Heung Precision.
SAM4S SAP-630 SERIES 1-1
1 Precaution Statements
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock.
1-1 Safety Precautions
1. Be sure that all built-in protective devices are
replaced. Restore any missing protective shields.
2. When reinstalling the chassis and its
assemblies, be sure to restore all protective devices, including nonmetallic control knobs and compartment covers.
3. Make sure there are no cabinet openings
through which people - particularly children ­might insert fingers and contact dangerous voltages. Such openings include excessively wide cabinet ventilation slots and improperly fitted covers and drawers.
4. Design Alteration Warning:
Never alter or add to the mechanical or electrical design of the POS. Unauthorized alterations might create a safety hazard. Also, any design changes or additions will void the manufacturer’s warranty.
5. Components, parts and wiring that appear to
have overheated or that are otherwise damaged should be replaced with parts that meet the original specifications. Always determine the cause of damage or over- heating, and correct any potential hazards.
6. Observe the original lead dress, especially near
the following areas : sharp edges, and especially the AC and high voltage supplies. Always inspect for pinched, out-of-place, or frayed wiring. Do not change the spacing between components and the printed circuit board. Check the AC power cord for damage. Make sure that leads and components do not touch thermally hot parts.
7. Product Safety Notice:
Some electrical and mechanical parts have special safety-related characteristics which might not be obvious from visual inspection. These safety features and the protection they give might be lost if the replacement component differs from the original - even if the replacement is rated for higher voltage, wattage, etc.
Components that are critical for safety are indicated in the circuit diagram by shading,
(
) or ( ). Use replacement components that have the same ratings, especially for flame resistance and dielectric strength specifications. A replacement part that does not have the same safety characteristics as the original might create shock, fire or other hazards.
8. The socket-outlet shall be installed near The equipment and shall be easily accessible
9. This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference,
and
(2) This device must accept any interference
received, including interference that may cause
undesired operation
10. This equipment has been tested and found to
comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference when the equipment is
operated in a commercial environment. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications.
Operation of this equipment in a residential area is
likely to cause harmful interference in which case
the user will be required to correct the interference
at his own expense
1 Precaution Statements
1-2 SAM4S SAP-630 SERIES
THE GRANTEE IS NOT RESPONSIBLE FOR ANY
CHANGES OR MODIFICATIONS NOT
EXPRESSLY APPROVED BY THE PARTY
RESPONSIBLE FOR COMPLIANCE. SUCH
MODIFICATIONS COULD VOID THE USER ’ S
AUTHORITY TO OPERATE THE EQUIPMENT
IMPORTANT NOTE : FCC RF Radiation Exposure
Statement
This equipment complies with FCC RF radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated with a minimum distance of 20
centimeters between the radiator and your body.
This transmitter must not be co-located or operating
in conjunction with any other antenna or transmitter.
CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
ATTENTION IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS
1 Precaution Statements
1-3 SAM4S SAP-630 SERIES
1-2 Servicing Precautions
WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates
a conflict between the servicing and safety precautions, always follow the safety precautions.
WARNING: An electrolytic capacitor installed with the wrong polarity might explode.
1. Servicing precautions are printed on the cabinet. Follow them.
2. Always unplug the units AC power cord from the AC power source before attempting to: (a) Remove or reinstall any component or assembly (b) Disconnect an electrical plug or connector (c) Connect a test component in parallel with an electrolytic capacitor
3. Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements to their original position.
4. After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that the portion around the serviced part has not been damaged.
5. Check the insulation between the blades of the AC plug and accessible conductive parts (examples : metal panels and input terminals).
6. Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect an insulation resistance meter (500V) to the blades of AC plug.
The insulation resistance between each blade of the AC plug and accessible conductive parts (see above) should be greater than 1 megaohm.
7. Never defeat any of the B+ voltage interlocks. Do not apply AC power to the unit (or any of its assemblies) unless all solid-state heat sinks are correctly installed.
8. Always connect an instrument’s ground lead to the instrument chassis ground before connecting the positive lead ; always remove the instrument’s ground lead last.
1-3 Precautions for Electrostatically Sensitive Devices (ESDs)
1. Some semiconductor (solid state) devices are easily damaged by static electricity. Such components are called Electrostatically Sensitive Devices (ESDs); examples include integrated circuits and some field­effect transistors. The following techniques will reduce the occurrence of component damage caused by static electricity.
2. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. (Be sure to remove it prior to applying power ­this is an electric shock precaution.)
3. After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent accumulation of electrostatic charge.
4. Do not use freon-propelled chemicals. These can generate electrical charges that damage ESDs.
5. Use only a grounded-tip soldering iron when soldering or unsoldering ESDs.
6. Use only an anti-static solder removal device. Many solder removal devices are not rated as anti-static; these can accumulate sufficient electrical charge to damage ESDs.
7. Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive materials.
8. Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material to the chassis or circuit assembly into which the device will be installed.
9. Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or lifting a foot from a carpeted floor can generate enough static electricity to damage an ESD.
SAM4S SAP-630 SERIES 2-1
2 Product Specifications
Specifications are correct at the time of printing. Product specifications are subject to change without notice. See below for product specifications.
General Specifications
Item Description Remark
PROCESSOR Intel Celeron N3160(Quad Core up to 2.24GHz)
OS Android 6.0(Marshmallow)
MEMORY
Storage : eMMC 8GB
SDRAM : DDR3 2GB
SERIAL
INTERFACE
(RS-232C)
Flow Control :
CTS / RTS : H/W Flow Control XON / XOFF : S/W Flow Control
Voltage Supply : VCC(+5V/1A) supplies at RS-232C#1~#4
RS-232C #1(DSUB-9)
RS-232C #2(DSUB-9)
RS-232C #3(RJ45)
RS-232C #4(RJ45)
LAN
10/100 base-T
ETHERNET(TCP/IP)
SD CARD 1-Slot [64GB_max] SDHC Compatible
MSR 1-Slot [option] 1/2 Track or 2/3 Track
i-BUTTON Magnetic [option]
DRAWER 3-port [ Default (internal) #1 / RJ-11 #2,#3]
USB 2-port [HOST]
WIRELESS WiFi / Bluetooth [option]
PRINTER
Model : LTPF347E(SII)
Printing Speed : 100mm/sec
Detail Spec refer to Next
Page
AUTO CUTTER
Type : Guillotine
Cutting Method : 1 Point Partial Cutting
DISPLAY
Operator Display : 9.7” TFT-LCD(LED B/L), 1024x768
Customer Display : 16char*2line LCD
TOUCH 5-Wire Resistive
KEY BOARD
Flat Rubber Key : 160 Key
Raised Key : 90Key
POWER
CONSUMPTION
Approx. 40W (Regularity)
POWER
REQUIREMENT
AC 100-240V 50/60Hz
ENVIRONMENT
CONDITION
Temperature : 0 ~ 45
humidity : 30% ~ 80% RH
WEIGHT Approximately 12Kg
DIMENSION(mm)
400(W) × 468(L) × 344(H) : With G-Drawer
Set Size
Table2-1 General Specifications
2 Product Specifications
2-2 SAM4S SAP-630 SERIES
2-2 Appearance
2-2-1 Appearance Dimensions (mm)
Figure2-1 Dimensions
2-2-2 Location Features
Figure2-2 Location Features
400(W) : With G-Drawer 420(W) : With H-Drawer
Printer Cover SD Card Key Board USB Drawer Customer LCD Display (16char*2line LCD) Operator LCD Display(9.7” LED Panel 1024*768) Mode Key MSR Dallas Key (i-BUTTON)
2 Product Specifications
SAM4S SAP-630 SERIES 2-3
2-3 Thermal Printer Specifications
2-3-1 Printer Specification (3”)
Item Description Remark
Model
LTPF347E
SII
Print Method
Thermal Line Printing
Printing Format
Total Number of Dots
576 Dots / I Line
Dot Pitch
Vertical : 0.125 mm
Horizontal : 0.125 mm
Printing Speed
100 mm/Sec
Printing Direction
Unidirectional Friction Feed
Paper Feeding
Feeding Method
Friction Feed
Minimum Feed Pitch
0.0625 mm
Feeding Speed
100 mm/Sec
Power Supply Volt
Power Voltage
24V/24V (Recommend)
Head/Motor
Circuit Input Voltage
5V
Head Control/Sensor
Printer Head
Heat Element Density
8 Dots/mm (200dpi)
Total Head Elements
576 Dots/Dot Line
Available Printing Width
72 mm
Heat Element Typical 1500 Ω ±3%
Line Feed Motor
4-Phase Bi-Polar Stepping Motor
Sensor
Head Temperature
Thermistor
Paper-End Sensor
Reflecting Photo Sensor
Printer Cover Open Sensor
Micro Switch
Auto Cutter Type
Guillotine Type
SII
Reliability
TPH
100Km , 1×108 Pulses
Auto-cutter
1,000,000 Cuts
Paper : PD-160R-N
(Oji paper co.,Ltd)
Dimension (mm)
110.2 (W) ×54 (D) ×25.8 (H)
Weight
Approx. 175 g
Table2-2 Thermal Printer Specifications
2 Product Specifications
2-4 SAM4S SAP-630 SERIES
2-3 Thermal Printer Specifications
2-3-2 Paper Specification
Item Description Remark
Paper Type
Single-ply Thermal Paper Roll
Paper Size 79.5 mm±0.5 mm (Width) ×80 mm or less
Specified Paper
Original Paper No : HPK-110 (Hansol paper XT)
Table2-3 Paper Specification
Note: The following paper can be used instead of the specified paper above. TF50KS-E: Nippon paper industries Co.,Ltd. PD 160R : New Oji paper Mfg, Co.,Ltd. F380 : Kansaki specialty papers, Inc. (USA)
2-3-3 Printable Area
The Printable area of a paper with width of 79.5mm is 72.0mm(576 dots) and the space on the right and left sides are approximately 4.0mm.
Figure2-3 Printable Area
2-3-4 Character Specification
Item Description Remark
Character Structure
12(W) × 24(H) Font (Including a Horizontal)
Character Size
1.25 mm(W) ×3.0 mm(H)
Column Pitch
1.5 mm
Line Pitch
3.75 mm (Including 6-dot Line Spacing)
Number of Column
32 (12×24 Dots/Character)
Table2-4 Character Specification
b
c d e
a
a = 79.5±0.5
mm
(Paper Width)
b = 0.141
mm (
1 Dot)
c = 72.0
mm
(576 Dots/Printable Area)
d = 4.0
mm
(Left Space)
e = 4.0
mm
(Right Space)
2 Product Specifications
SAM4S SAP-630 SERIES 2-5
2-4 Power Specifications
2-4-1 Power Specification
Item Description Remark
Input Voltage &
Current
AC 100~240V, 800mA, 50/60Hz (Min : 90V, Max : 264V)
[AC/DC Adaptor(24V/2.5A) Internal]
Power Consumption
Peak : 50W
Table2-5 Power Specification
2-5 Interface Specifications
2-5-1 RS-232C Serial Interface Specification
Item Description Remark
Data Transmission Serial Data Transmission
Synchronization Asynchronous
Hand Shaking
(Flow Control)
H/W : CTS / RTS
S/W : XON / XOFF
XON : ASC Code 11h
XOFF : ASC Code 13h
Signal Level
Logic”1” (MARK) : -3V ~ -15V
Logic”0” (SPACE) : +3V ~ +15V
Baud Rate 2400 / 9600 / 19200 / 38400 / 57600 / 115200 bps
Data Word Length 7 Bit / 8 Bit
Parity None / Even / Odd
Connector
DB9P Male : COM#1, COM#2
RJ-45 Modular Jack : COM#3, COM#4
Voltage Supply
VCC(+5V/1A):COM#1~#4
VCC(+5V/1A):USB#1~#2
Table2-6 RS-232C Serial Interface Specification
CAUTION :
“VCC” is supplied for the Barcode or other devices. Supply current 1A is total value including COM#1~COM#4. If the Total Power Consumption exceeds specification (1A), the system cuts “VCC” of COM#1~COM#4.
“VCC “ is supplied for the USB Device. Supply current 1A is total value including USB1#~USB#2. If the total Power Consumption exceeds specification (1A), the system cuts “VCC” of USB#1~USB#2.
2 Product Specifications
2-6 SAM4S SAP-630 SERIES
2-5 Interface Specifications
2-5-2 RS-232C Signal Description
PIN NO
Signal Name Direction Function
DSUB9 RJ45
1 - DCD IN Carrier Detect
2 4 RXD IN Receive Data
3 3 TXD OUT Transmit Data
4 DTR OUT Data Set Ready
5 7 GND - -
6 DSR IN Data Terminal Ready
7 8 RTS OUT Request To Send
8 2 CTS IN Clear To Send
RI IN
Ring Indicator
9 1 +5V/500mA -
Total Power : 1A (COM#1,#2 : Pin9, COM#3,#4 : Pin1 )
-
2 Product Specifications
SAM4S SAP-630 SERIES 2-7
2-5 Interface Specifications
2-5-3 RS-232C Interface Cable (COM1, COM2)
SAP-630 SIDE
(DSUB9 FEMALE)
(+5 V)
( PIN CONNECTION )
USER SIDE
(DSUB25 MALE)
SAP-630 SIDE
(DSUB9 FEMALE)
(+5 V)
( PIN CONNECTION )
USER SIDE
(DSUB9 MALE)
CAUTION :
COM#1~COM#2 supplies “+5V” to DSUB9 “Pin Num 9”.
15m
15m
2 Product Specifications
2-8 SAM4S SAP-630 SERIES
2-5 Interface Specifications
2-5-3 RS-232C Interface Cable (COM3, COM4)
SAP-630 SIDE
(RJ-45 Modular)
5(RTS) 6(CTS)
3(TXD)
7(S.GND)
2(DSR)
7(RTS) 8(CTS)
5(S.GND)
3(TXD) 4(DTR)
8(DTR)
4(RXD)
6(DSR)
2(RXD)
( PIN CONNECTION )
USER SIDE
(DSUB9 MALE)
SAP-630 SIDE
(RJ-45 Modular)
5(RTS)
7(S.GND) 8(DTR)
3(TXD)
4(RXD)
4(RTS)
7(S.GND) 6(DSR)
2(TXD)
3(RXD)
6(CTS)
2(DSR)
5(CTS)
20(DTR)
( PIN CONNECTION )
USER SIDE
(DSUB25 MALE)
CAUTION :
COM#3~COM#4 supplies “+5V” to RJ45 “Pin Num 1”.
15m
15m
2 Product Specifications
SAM4S SAP-630 SERIES 2-9
2-5 Interface Specifications
2-5-4 USB Interface Specification
Item Description Remark
Transfer Type ● BULK
Data Signal
● Bi-Direction, Half-Duplex
● Differential Signal Pair (D+ / D-)
Data Format
● NRZI Format
● Zero Bit Stuffing after 6 Ones
Transceiver
● Differential Common Mode Range : 0.8 ~ 2.5[V]
● Differential Receive Sensitivity : 200[mV]
● Single End Receive Threshold : 0.8 ~ 2.5[V]
Speed ● 480Mbps, 12Mbps
Power ● Supply 5V/500mA (For HID)
Cable & Connector
● Cable :5m/2m
● Connector :A type
Support Spec ● USB Spec Version 2.0
2-5-5 USB Signal Description
Pin No Signal Name Color Function
SHELL Shield Drain Wire Frame GND
1 VBUS Red Host Power : DC5[V] / 500[mA]
2 D- White Differential Data Line
3 D+ Green Differential Data Line
4 GND Black Signal GND
2-5-6 USB Interface Cable
SAP-630 SIDE
"A" TYPE PLUG
"B" TYPE PLUG
( USB CABLE )
USER SIDE
2 Product Specifications
2-10 SAM4S SAP-630 SERIES
2-5 Interface Specifications
2-5-7 LAN (IRC) Signal Description
Pin No Signal Name Signal Direction Function
1 ENET TX+ OUT Ethernet Transmit Data Line(+)
2 ENET TX- OUT Ethernet Transmit Data Line(-)
3 ENET RX+ IN Ethernet Receive Data Line(+)
4 N.C -
5 N.C -
6 ENET RX- IN Ethernet Receive Data Line(+)
7 N.C -
8 N.C -
2-5-8 LAN (IRC) Interface Cable
SAP-630 SIDE
MAX 100M
5(N.C)
7(N.C) 8(N.C)
4(N.C) 5(N.C) 6(ENET RX-)
7(N.C)
1(ENET TX+) 2(ENET TX-) 3(ENET RX+)
6(ENET RX-)
1(ENET TX+)
2(ENET TX-)
3(ENET RX+) 4(N.C)
8(N.C)
( POS to POS IRC I/F CABLE )
7(N.C) 8(N.C)
6(ENET RX-)
7(N.C)
2(ENET TX-) 3(ENET RX+) 4(N.C)
6(ENET RX-)
4(N.C)
2(ENET TX-)
3(ENET RX+)
5(N.C)
1(ENET TX+)
8(N.C)
5(N.C)
1(ENET TX+)
( POS to HUB IRC I/F CABLE )
USER SIDE
2 Product Specifications
SAM4S SAP-630 SERIES 2-11
2-5 Interface Specifications
2-5-9 DRAWER Signal Description
Pin No Signal Name Direction Function
1 S.G - Signal GND
2 DRAWER#OUT OUT Drawer Kick-Out Driver Signal.
3 DRA_COMP IN Drawer Open / Close Signal
4 +24V - Supply DC +24[V]
5 DRAWER#OUT OUT Drawer Kick-Out Driver Signal.
6 F.G - Frame GND
CAUTION :
Make sure that installed “+24V Cash Drawer”. Make sure that the Cash Drawer Solenoid Resistance is more than 20[Ohm]
2-5-10 DRAWER Interface Cable
SAP-630 SIDE
RJ11 6P
COMPULSORY
DRAWER
(DRAWER I/F CABLE)
6
1
( DRAWER CONNECTOR )
USER SIDE
SAM4S SAP-630 SERIES 3-1
3 Installation and Operation
3-1 Touch Calibration
No Setup Method Remark
1
Click the menu
2
Click Touch Screen “APP”
3
Click Calibration
3 Installation and Operation
3-2 SAM4S SAP-630 SERIES
4
Follow below steps
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