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TYPE sup 018 Cr
Vienna DeLuxe RS
OPERATING INSTRUCTIONS
READ THESE OPERA TING INSTRUCTIONS CAREFULL Y BEFORE USING THE MACHINE
FOR HOUSEHOLD USE ONLY
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Congratulations!
Congratulations on choosing this top-quality espresso machine and many thanks for your confidence
in our products. Before operating the machine, we recommend you read the following instructions
thoroughly which explain how to use, clean and maintain the machine. For any other information,
please contact the retailer or our company directly. We will be glad to provide you with any
explanations you may need.
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General information
1 GENERAL INFORMATION.................... 24
2 TECHNICAL SPECIFICATIONS ............. 25
3 SAFETY RULES ..................................... 27
4 INSTALLATION .................................... 30
5 COFFEE GRINDER ............................... 31
6 DISPENSING COFFEE .......................... 31
7 DISPENSING STEAM/PREPARING CAP-
PUCCINO ........................................... 32
8 DISPENSING HOT WATER ................... 32
9 TURNING THE MACHINE ON AND OFF 33
10 CLEANING AND MAINTENANCE ........ 33
11 BREW GROUP ..................................... 33
12 DESCALING ........................................ 34
13 OPTIONAL ACCESSORIES ................... 34
14 LEGAL INFORMATION ........................ 38
15 DISPOSAL OF THE APPLIANCE ............ 38
PROBLEMS CAUSES REMEDIES ................. 39
Read these operating instructions carefully before using the machine
1 GENERAL INFORMATION
This coffee machine is ideal for preparing espresso coffee using whole coffee beans only
and is provided with a device for dispensing steam and hot water.
The elegantly styled machine is designed and suitable for normal home use only.
Important. The manufacturer accepts no liability for damage or injury caused
by:
improper use outside the defined operating parameters;
repairs carried out by anyone other than authorized service centers;
tampering with the power cable;
tampering with any component of the machine;
use of non-original spare parts and accessories.
In such cases the warranty will lose all validity.
1.1 To facilitate interpretation
A warning triangle indicates all the instructions that are important for user safety. Follow
these directions carefully to avoid serious injury!
2
Illustrations, parts of the machine and control functions are referred to by number or
letter, e.g. illustration 2 in this paragraph.
i
This symbol identifies the most important information for ensuring optimal use of the
machine.
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Technical specifications
The illustrations corresponding to the text may be found on the inside cover flap.
Keep this page open while reading the operating instructions.
1.2 How to use these operating instructions
Keep these operating instructions in a safe place and make them available to anyone
else who should use the coffee machine.
If you require any further information or meet with any problems not completely or
sufficiently explained in these instructions, contact the experts.
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2 TECHNICAL SPECIFICATIONS
Voltage rating See rating plate on machine
Power rating See rating plate on machine
Casing material Thermoplastic
Size (w x h x d) (mm) 337 x 325 x 377
Weight (Kg) 8.5
Cable length (mm) 1200
Control panel Front
Water container Removable
Power supply See rating plate on machine
Water container capacity (lt.) 1.7
Coffee container capacity (gr) 350 of coffee beans
Pump pressure (bars) 13-15
Boilers 2 in Aluminium
Safety features Boiler pressure safety valve, 2 safety
thermostats.
The manufacturer reserves the right to change the machines specifications in line with
technological progress.
The machine conforms to European Directive 89/336/EEC (Legislative Decree 476 of
04/12/92), regarding the elimination of radio-television interference.
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A
Safety rules
B
D
C
E
200
sizes in millimeter
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Safety rules
27
3 SAFETY RULES
Never place electrical parts in contact
with water: danger of short circuit! The
superheated steam and hot water may
cause scalding! Never aim the steam
or hot water flow towards parts of your
body, use caution when touching the
steam / hot water nozzle: danger of
scalding!
Intended use
The coffee machine is designed for home
use only.
To avoid risks, do not make any technical
changes or use the machine for purposes
other than those stated!
The machine must not be used by children.
Power supply
Plug the coffee machine into a suitable
electrical outlet.
The voltage must correspond to the value
indicated on the rating plate.
A
Power cable
Never use the coffee machine if the power
cable is defective.
You should have any defective cables or
plugs immediately replaced by an
Authorized Service Center.
Do not pass the cable around corners, over
sharp edges or over hot objects and keep
it away from oil.
Do not use the cable to carry or pull the
coffee machine.
Do not remove the plug by tugging on the
cable or touch it with wet hands.
Make sure the cable cannot drop freely
from tables or shelves.
B
Protecting others
Do not allow children to play with the coffee
machine.
Children are not aware of the dangers
connected with household appliances.
C
Danger of burns
Avoid aiming the superheated steam and/
or hot water flow at yourself and/or at
others.
Always use the handles or knobs provided.
D
Siting
Place the coffee machine in a safe place
where no one can tip it over or be injured
by it.
Do not use the coffee machine outdoors.
To prevent melting or damage to the
casing, do not rest the machine on very
hot surfaces or near open flames.
E
Cleaning
Before cleaning the machine, it is imperative to turn the button (15) to OFF and
remove the plug from the electrical outlet.
Also wait for the machine to cool down.
Never immerse the machine in water!
Never tamper with internal machine parts.
Tampering with internal parts will void the
manufacturers warranty.
D
Space for use and maintenance
To ensure that the coffee machine works
properly and efficiently, you are advised to:
Rest it on a perfectly level surface;
Place it in an adequately lit, hygienic site
with an electrical outlet within easy reach;
Ensure a minimum clearance between
the machine and the walls as shown in
the figure.
Storing the machine
If the machine is to remain out of use for a
lengthy period, turn it off and pull out the
plug. Store it in a dry place out of childrens
reach. Keep it away from dust and dirt.
Do not expose machine to freezing
temperatures. Damage to internal
components will occur.
Servicing / Maintenance
In the event of a breakdown, fault or
suspected damage after a fall, immediately
unplug the machine.
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Safety rules
Never operate a faulty machine.
Maintenance and repairs are to be carried
out exclusively by Authorized Service
Centers.
The manufacturer will accept no liability
for any damage caused by unauthorized
servicing.
Fire safety
In the event of fire, use carbon dioxide
(CO2) extinguishers. Do not use water or
powder extinguishers.
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Key to machine components / Control panel
Key to machine components
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1 Water container lid
2 Water container
3 Front door
4 Dump box
5 Power cable
6 Height-adjustable coffee dispenser
7 Brew group
Control panel
15 Power switch Allows you to turn the machine on and off
16 On/off light It lights up when you turn the machine on and goes
off when you turn the machine off
17 Coffee dispensing button Allows you to dispense coffee: press once to fill
one coffee cup; press twice to fill two coffee cups.
18 Coffee/steam Allows you to check the temperature: It flashes
when the temperature is too low (machine is heating
up) It stays lit when the machine is ready to dispense
coffee and steam.
19 Hot water selector button When the machine is turned on, it is set on standby
for coffee and standby for steam. Press the button to
switch to the hot water setting. Press the button again
to switch the machine back to the steam setting.
8 Drip tray + grill
9 Steam Wand
10 Control panel
11 Steam knob
12 Grinder adjustment knob
13 Coffee bean container
14 Coffee bean container lid
20 Hot water light It lights up when the machine has been switched to
the hot water setting.
21 Knob for regulating the It adjusts the level of the coffee in the cup; e.g.:
quantity of coffee dispensed Position ( ) = espresso coffee
in one cup Position ( ) = regular coffee
22 Warning light Identifies machine alarms It remains lit when the coffee
and/or water containers need refilling; It flashes when
the dump box, brew group or drip tray have not
been installed properly.
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Installation
4 INSTALLATION
For your own safety and the safety of others,
you must strictly comply with the Safety
Rules described in chap.3
4.1 Package
The original packaging was designed and
made to protect the machine during
shipping.
We recommend keeping it for future
transport purposes.
4.2 Preliminary operations
Remove the packet containing the lid,
the key for the brew group unit and the
cleaning brush from the packing
materials.
Take the coffee machine out of its
packing and position it in a suitable
place conforming to the requisites
described in the safety rules (chap.3.)
Fit the coffee container lid (14) onto the
coffee container (13); store the brew
group key and cleaning brush in a safe
place.
Make sure that the tray (8) with grill, the
dump box (4) and the brew group (7)
are installed properly and that the front
door (3) is closed.
Before plugging in the machine, make
sure the button (15) is on OFF.
If the red light (22) flashes when
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you turn on the machine, it means
that one of the above-described parts
has not been correctly fitted in place.
4.3 Turning on for the first time
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Lift out the water container (2) and
remove the lid (1). Rinse it out and fill it
with fresh drinking water, making sure
you do overfill it. Lower the container
back into place inside the machine and
replace the lid.
Fill the container (2) only with
cool, still water. Hot water or
other liquids may damage the
container and/or the machine.
Always make sure there is enough
water inside the container before
starting the machine.
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Take off the lid (14) and fill the
container with whole coffee beans (13).
Fit the lid of the coffee container back
into place.
Fill the container (13) with
whole coffee beans only.
Ground or freeze-dried coffee or any
other objects will damage the
machine.
Insert the plug (5) into a suitable outlet.
The button (15) is positioned on OFF.
Simply press the button (15) to turn on
the machine; the green pilot light (16)
will go on.
4.4 Priming the machine
Position the steam tube (9) over the drip
tray.
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Press the hot water selector button
(19); the light (20) will go on.
Turn the knob (11) counterclockwise and
wait until water flows out smoothly from
the steam tube; to cut off flow, turn the
knob (11) clockwise.
Note: Before starting up for the
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first time, or if the machine has
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Coffee grinder / Dispensing coffee
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been inoperative for a lengthy period
or the water container has been
completely emptied, it is advisable to
prime the machine before it has time
to heat up.
Once you have completed the above
operations, the machine is ready for use.
Press the hot water selector button
(19); the light (20) will go off.
When dispensing coffee or steam,
carefully follow the directions below to
ensure proper use of the machine.
5 COFFEE GRINDER
Warning! The grinder
adjustment knob inside the
coffee container must be turned only
while the coffee grinder is operating. Do
not introduce ground and/or freezedried coffee in the coffee bean container.
Do not introduce any material
other than coffee beans. Inside
the coffee grinder there are moving
parts that may be dangerous; do not
place your fingers and/or other objects
inside the grinder. Before performing
any kind of operation inside the coffee
container, switch off the machine and
unplug it. Do not introduce coffee
beans while the grinder is operating.
grind, turn the knob to higher numbers
to obtain a coarser grind.
The variation in the grind setting will
be noted only after three or four
coffees have been dispensed.
Use blends of coffee beans for
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espresso machines. Avoid using
extreme grinding settings (e.g. 1 or 16);
in these cases use different blends of
coffee. Store coffee in an airtight
container in a cool, dry place.
You should adjust the grind setting when
the coffee is not dispensed properly:
Coffee pours out too fast = excessively
coarse grind > set knob on a finer grind;
Coffee drips out slowly and/or not at all
= excessively fine grind > set knob on
coarser grind.
6 DISPENSING COFFEE
Before dispensing coffee, make sure the
steam/hot water tube (11) is closed.
When you switch on the machine the
temperature control light (18) will flash
until the machine heats up to the right
temperature.
Before dispensing coffee, make sure that
the green temperature ready light (18)
remains lit and that both the water and
coffee containers are full.
The quality and flavor of your
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coffee will depend not only on the
blend you use but also on how finely
you grind it. The machine has a knob
(12) for adjusting the grind. To adjust
the grind, turn the graduated knob
while the grinder is operating; the
numbers on the knob indicate the
grind setting.
Every machine is factory-regulated to
a medium-sized grind; turn the knob
to lower numbers to obtain a finer
When the green light remains lit (18) the
machine is ready to dispense coffee.
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Place 1 or 2 cups beneath the
dispenser nozzles (6); you may adjust the
height of the dispenser to adapt it to your
cups.
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The dispenser (6) may be moved so
that you may use large cups. In this case
you must manually push the dispensing unit
as high as it goes; to set the dispenser in
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Dispensing steam/preparing cappuccino / Dispensing hot water
the ideal position for small cups, you must
move it to a lower position.
Use the knob (21) to adjust the amount
of coffee in the cup.
To dispense coffee, press the button (17);
the dispensing cycle will begin; press the
button (17) once to dispense one cup
and press it two times in succession to
dispense 2 cups.
After completing the pre-brewing cycle,
the coffee will start flowing out of the
dispensing nozzle (6).
The machine will automatically stop
dispensing coffee when it reaches the
level set with the knob (21); you may
however stop flow at any time by pressing
the button (17).
Before proceeding to dispen-
se steam or hot water, make
sure that the steam tube is positioned
over the drip tray.
7 DISPENSING STEAM/
PREPARING CAPPUCCINO
The steam may be used to froth milk for
cappuccino and to heat up beverages. The
machine requires no pre-heating.
Danger of scalding!
The steam may be preceded by
brief sprays of hot water. The
dispensing tube can reach very high
temperatures: avoid touching it directly
with your hands.
When you turn on the machine, the tem-
perature control light (18) will flash until
the machine heats up to the right temperature.
Before dispensing steam, make sure the
green temperature ready light (18)
remains lit and that the water container
is full.
When the green temperature ready light
(18) remains lit, the machine is ready to
dispense steam.
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Position the steam tube (9) over the
drip tray, open the hot water/steam
knob (11) for a few seconds to discharge
residual water from the steam tube; in a
short time only steam will issue from the
tube.
Close the knob (11).
Fill a pitcher or the receptacle you want
to use for making cappuccino to 1/3 with
cold milk.
Use only cold milk to ensure the best
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results when making cappuccino.
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Place the tip of the steam tube in
the milk to be heated and open the knob
(11); slowly raise the receptacle, with
gentle rotating movements, to obtain a
uniform layer of foam.
After dispensing the amount of steam
desired, close the knob (11).
The same procedure may be used to heat
other beverages.
After this operation, wipe the steam tube
clean with a damp cloth.
8 DISPENSING HOT WATER
Warning: The steam may be
preceded by brief sprays of hot
water: danger of scalding! The
dispensing tube can reach very high
temperatures: avoid touching it directly
with your hands.
If the machine is off, turn it on; the tempera-
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Cleaning and maintenance / Dispending unit
33
ture control light (18) will flash until the
machine heats up to the right temperature.
Before dispensing hot water, make sure
that the green temperature ready light
(18) remains lit and that the water
container is full.
When the green temperature ready light
(18) remains lit, the machine is ready to
dispense coffee and steam.
To dispense hot water, proceed as follows:
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Place a cup and/or a receptacle
beneath the hot water/steam tube (9);
Press the button (19). The light (20) will
go on, meaning that the machine is
ready to dispense hot water;
Turn the knob (11) counterclockwise;
Dispense the desired amount of hot
water; turn the knob (11) clockwise to
cut off the flow of hot water.
and disconnected from the power supply.
Do not immerse the machine in water
and do not place any of its components
in a dishwasher.
Do not use sharp objects or aggressive
chemical products (solvents) for cleaning.
It is recommended that you clean the
water container daily; fill the container
with fresh drinking water.
Clean out the coffee bean container
before refilling it.
Use a soft cloth moistened with water to
clean the machine.
Do not dry the machine and/or its
components in a microwave and/or
conventional oven.
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Clean the machine compartment
and the brew group, we recommend
emptying out the dump box every day (4).
When you have finished
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dispensing hot water, press the
button (19) again to return to the
normal machine setting.
9 TURNING THE MACHINE
ON AND OFF
To turn on the machine, simply press the
button (15); the on/off light (16) will go on.
Simply press the button (15) to turn the
machine off; the on/off light (16) will go off.
10 CLEANING AND
MAINTENANCE
Basic cleaning
Maintenance and cleaning may be
carried out only when the machine is cold
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The coffee dispenser (6) may be
removed for cleaning. Pull it out and
thoroughly rinse the dispensing channels
with hot water.
11 BREW GROUP
The brew group (7) must be cleaned every
time you fill the coffee bean container or,
in any case, at least once a week.
Turn off the machine and pull out the
plug.
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33
Remove the dump box (4) and drip
tray (8), then open the service door (3).
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Take out the brew group (7),
holding it by the handle and pushing
the PRESS button. Use hot water only,
without detergents, to clean the brew
group.
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Make sure that there are no coffee
residues on the two steel filters. You may
remove the upper filter by unscrewing
the plastic pin with the key provided.
Descaling / Optional Accessories
container at intervals (one cup at a time);
turn the steam knob (11)
counterclockwise to dispense; turn the
knob (11) clockwise to cut off flow.
Thoroughly wash and dry all the parts of
the brew group.
Replace the filter and use the key
provided to tighten the plastic pin firmly
into place. Do not over tighten.
Thoroughly clean the machine
compartment.
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Without pressing the PRESS button
and holding the brew group by its
handle, fit it back securely into place
inside the compartment.
Then close the door and set the dump
box and drip tray back into place.
12 DESCALING
Scale forms due to mineral content in the
water; it is necessary to remove scale every
4-6 months of use or whenever you observe
a decreased flow of water. If you want to
descale the machine yourself, you may use
any commercially available non-toxic, nonharmful descaling agent for coffee machines.
During each interval, allow the descaling
agent to act for about 10-15 minutes.
When all of the descaling agent has been
used up, rinse out the water container
and fill it with fresh water.
Empty out 2/3 of the water in the tank
by turning the steam knob (11)
counterclockwise; turn the knob (11)
clockwise to cut off flow.
Let the machine heat up and empty out
the water remaining in the tank by turning
the steam knob (11) counterclockwise;
turn the knob (11) clockwise to cut off flow.
Should you use a descaling agent
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other than the one recommended
you are advised in any case to follow the
manufacturers directions on the package.
13 OPTIONAL ACCESSORIES
13.1 Dose adjustment
Warning! Never use vinegar as
a descaling agent.
Mix the descaling agent with water as
directed on the package and pour the
solution into the water container.
Turn on the machine by pressing the button
(15); the on/off light (16) will go on.
Press the button (19); the light (20) will go on.
Position the steam tube (9) over the drip tray.
Empty the contents from the water
1
+
-
2
3
+
-
The machine allows you to adjust the
amount of coffee (dose) to be ground per
serving. The manufacturer has set a standard
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Optional Accessories
35
dose that satisfies most needs: notch (3)
corresponding to the point of reference (2).
Turn the knob (1) inside the coffee container
counterclockwise to increase the dose of
ground coffee; turn it clockwise to reduce
the dose of ground coffee. You must carry
out the dose adjustment before pressing the
button to dispense coffee (see par.6). This
system makes it possible to achieve optimal
coffee making with all types of coffee
commercially available.
13.2 Pannarello
The pannarello is a device enhancing the
effect of the steam when you are frothing milk
to make classic Italian-style cappuccino.
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13.2.1 Steam/Cappuccino with the
pannarello
The steam may be used to froth milk for
cappuccino and to heat up beverages.
Danger of scalding!
The steam may be preceded
by brief sprays of hot water. The
dispensing tube can reach very high
temperatures: avoiding touching it
directly with your hands.
To dispense steam using the pannarello,
follow the directions provided in par.7;
steam will issue from the pannarello.
To install the pannarello, proceed as follows:
Make sure no other devices are fitted on
the steam tube.
Loosen the ring nut (39) without slipping
it off the pannarello.
Insert the pannarello in the steam tube
to a depth of about 3 cm.
Tighten the ring nut securely.
Remove the outer sleeve (item 40) so that
you can hold the inner sleeve still when
tightening the nut.
Note: if the ring nut is not
securely tightened, the
pannarello may slip out during use.
13.2.2 Hot water with the pannarello
To dispense hot water using the pannarello,
follow the directions provided in par.8; hot
water will flow from the pannarello.
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Optional Accessories
13.2.3 Cleaning the pannarello.
After using the pannarello, you should
clean it thoroughly to ensure maximum
hygiene and functionality over time. The
cleaning steps are as follows:
39
40
Loosen the ring nut (39) of the pannarello.
Remove the pannarello from the steam tube.
Take off the outer casing (40) of the
pannarello.
Clean all parts of the pannarello
thoroughly with running drinking water.
Reassemble the pannarello.
Insert the pannarello back into the steam
tube.
Tighten the ring nut (39).
Remove the outer sleeve (item 40) so that
you can hold the inner sleeve still when
tightening the nut.
Make sure that no other devices are fitted
on the steam tube; you must remove any
devices that have been installed.
I.E. the Pannarello.
Loosen the ring nut (39) without slipping
it off the cappuccinatore.
Insert the cappuccinatore in the steam
tube to a depth of about 3 cm.
Tighten the ring nut securely.
39
Note: if the ring nut is not
securely tightened, the
cappuccinatore may slip out during
use.
13.3.1 Hot water with the
cappuccinatore
Note: if the ring nut is not
securely tightened, the
pannarello may slip out during use.
13.3 Cappuccinatore
The cappuccinatore is a device
i
that automatically froths milk,
making it extremely easy to prepare
classic Italian-style cappuccino.
To install the cappuccinatore, proceed as
follows:
To dispense hot water using the
i
cappuccinatore, follow the
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Optional Accessories
37
directions provided in par.8; hot water
will flow out of the lower part of the
cappuccinatore.
While hot water is being dispensed, the
silicone tube (41) inside the
cappuccinatore must be inserted into the
grating of the drip tray. Make sure the
silicone tube cannot slip out while the
machine is in use.
13.3.2 Steam/Cappuccino with the
cappuccinatore
The steam may be used to froth milk for
cappuccino and to heat up beverages.
Danger of scalding!
The steam may be preceded by
brief sprays of hot water. The
dispensing tube can reach very high
temperatures: avoiding touching it
directly with your hands.
(18) remains lit, the machine is ready to
dispense steam.
Position the cappuccinatore over the drip
tray, open the hot water/steam knob
(11) for a few seconds to discharge
residual water from the cappuccinatore;
in a short time only steam will issue from
the tube.
Close the knob (11).
Place the intake tube (41) in a suitable
receptacle or directly into a container of
milk, placed next to the machine.
Place a cup containing previously
prepared coffee beneath the nozzle of
the cappuccinatore;
Open the knob (11); frothed milk will
start issuing from the cappuccinatore.
Move the pin on the cappuccinatore to
regulate the thickness of the foam; by
pushing it upward you will increase its
volume.
41
When you turn on the machine, the tem-
perature control light (18) will flash until
the machine heats up to the right temperature.
Before dispensing steam, make sure the
green temperature ready light (18) remains
lit and that the water container is full.
When the green temperature ready light
When preparing cappuccino, use
i
cold milk to ensure the best
results.
When you have finished using the
cappuccinatore and steam, clean the
cappuccinatore to remove residual milk.
Place a container filled with fresh drinking
water alongside the machine and place
the tip of the intake tube (41) inside the
container.
Proceed as if you were making cappuc-
cino, allowing the dirty water to flow into
a receptacle or directly into the drip tray.
13.3.3 Cleaning the cappuccinatore.
After using the cappuccinatore, you should
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38
Legal information / Disposal of the appliance
clean it thoroughly to ensure maximum
hygiene and functionality over time.
The cleaning steps are as follows:
Loosen the ring nut of the
cappuccinatore.
Remove the cappuccinatore from the
steam tube.
Remove the casing of the
cappuccinatore.
Take off the cover, pin and intake tube.
Clean all the parts of the cappuccinatore
thoroughly with running drinking water.
Reassemble the cappuccino maker.
Insert the cappuccinatore back in the
steam tube.
Tighten the ring nut securely.
41
If more information is required or if a
particular problem not dealt with or
insufficiently explained in these
instructions should arise, the customer
should contact his/her local dealer or
the manufacturer directly.
We would also like to bring to the
customers attention that these
instructions are not part of any previous
or existing convention, agreement or
legal contract and hence have no legal
bearing.
The obligations of the manufacturer are
based on the relative contract of sale
which includes the complete and
exclusive regulation regarding guarantee
requirements.
The terms of the guarantee are in no
way affected by these instructions.
The instructions contain information
protected by copyright laws.
The instructions may not be photocopied
or translated into a foreign language
without the manufacturers written
permission.
Note: if the ring nut is not
securely tightened, the
cappuccinatore may slip out during
use.
14 LEGAL INFORMATION
These instructions include information on
how to use the machine correctly, its
functions and its maintenance.
If these instructions are followed closely
no risks should be run in using the
appliance and all necessary safety
requirements regarding function and
maintenance should be upheld.
15 DISPOSAL OF THE
APPLIANCE
An appliance that is no longer in use
must be rendered unworkable.
Remove the plug and cut the power cord
at the base.
Take unused appliances to a qualified
disposal center.
Page 21
Problems - Causes - Remedies
Problems Causes Remedies
39
The machine does not turn on
The coffee cycle does not start
The red warning light (26) is
flashing:
The coffee cycle does not start
The red warning light (26) goes
on:
The coffee is not hot enough
No hot water or steam is
dispensed
No coffee is dispensed
The machine not getting power
The service door is open
Brew group not positioned
properly or not locked in place
Drip tray not positioned
properly
Dump box not positioned
properly
The coffee container is empty
The water container is empty
The cups are cold
The opening of the steam tube
is clogged
There is no water
Connect the machine to an
operating electrical outlet
Close the door
Fit or lock the brew group in
place
Fit the drip tray correctly into
place
Fit the dump box correctly into place
Refill the coffee container and
restart the dispensing cycle
Refill the water container, prime the machine and restart the
dispensing cycle
Pre-heat the cups
Clean the opening of the steam
tube with a pin
Refill the water container and
reload the circuit (Par.4.4.)
Coffee drips out slowly
Brew group is dirty
Machine not primed
Coffee ground too finely
Machine not primed
Brew group dirty
The blend is not suitable or the
coffee is not freshly roasted or
is ground too finely.
Clean the unit (Par.11)
Prime the machine (Par.4.4)
Adjust grind setting to a coarser
(higher number) grind.
Prime the machine (Par.4.4)
Clean the brew group (Par.11)
Change the coffee blend or
adjust the grinder as directed
in par.5 (Reduce the dose
Optional)
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40
Problems - Causes - Remedies
Problems Causes Remedies
The coffee is not creamy on the
surface
Coffee leaks outside the brew
group
The machine takes too long to
heat up or the quantity of water
dispensed from the tube is
limited
The brew group cannot be
taken out
The blend is not suitable or the
coffee is not freshly roasted or
is ground too coarsely.
Brew group unit clogged
The machine water system is
clogged by scale
Brew group out of place
Dump box still in place
Change the coffee blend or
adjust the grinder as directed
in par.5 (Increase the dose
Optional)
Clean the brew group and its
outlets
Descale the machine (Par.12)
Turn on the machine. Close the
service door. The brew group
will automatically go back into
place.
Remove the dump box before
taking out the dispensing unit
If you should have a problem that is not dealt with in the above table or is not
resolved by any of these solutions please contact an authorized service center.
Page 23
Note
41
Page 24
COD. 1.6.593.77.00 REV. 01 DEL 15/06/00
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