Saeco Coffee Machine Service Manual

MAGIC ROMA
MAGIC FAMILY
MAGIC COLLECTION
MAGIC DE LUXE 1/2
MAGIC DE LUXE RD
MAGIC COMFORT
MAGIC COMFORT RD
MAGIC COMFORT+
MAGIC COMFORT+ RD

SERVICE
MANUAL

Rev. 5

Saeco

Table of contents

1. Introduction

2. Technical data

3. Operation

4. Functions and timing

5. Service programme

6. Faults

7. Fault diagnosis

8. Repairs / Service schedule

9. Disassembly

10. Circuit diagrams

Saeco International Group

REV.5 SEPT.2004

CHAPTER 1
INTRODUCTION

Page

1. Documents required 1

2. Equipment 1

3. Material 1

4. Safety instructions 1

5. Overview of product range 2

Saeco International Group REV.5 SEPT.2004

MAGIC 1. INTRODUCTION

1. Documents required

The following documents and requirements are necessary to qualify for an authorised repair.

2. Tools

In addition to an electrical workshop, the following standard tools are necessary:

3. Material

Description

Heat conductive paste
Bolt adhesive
Descaler

Grease solvent
Silicone grease (food safe)

4. Safety instructions

All prescriptions and regulations in force regarding the repair of electrical equipment must be
observed!

The machine must be disconnected from the main power supply before performing repair work.
Switching the machine off is not an adequate measure.

The Royal coffee machine is classified under Protection Class 1. Protective devices must be tested
once the repair work has been completed.

• Service manual

• Operating instructions where available

Description

1 Special screwdriver (Pozi)
1 Special screwdriver (Pozi)
1 Special screwdriver (Torx)
1 Temperature measuring device

Comments

Temperature resistance ≥ 200°
Temperature resistance ≥ 200°

User's choice

Comments

Size: PZ1
Size: PZ2
Size: T10
Temperature range > 150ºC
Suitable for point measurements

Brand

User's choice
User's choice
Saeco

Saeco

Saeco International Group REV.4 SEPT.2003 Page 1/2

1. INTRODUCTION MAGIC

5. Overview of product range

TYPE

Roma *
Family
Collection1 x 8 buttons
Collection2 x x x 6 buttons
De luxe1 x 8 buttons
De luxe2
De luxe RD*
Comfort x x x x
Comfort RD* x x x x
Comfort+ x x x Ph** x
Comfort+ RD* x x x Ph** x

* RD: Redesign
**Ph: Pipe heating

Page 2/2 REV.4 SEPT.2003 Saeco International Group

Pre-grinding Pre-brewing Powder coffee

x x 6 buttons

x x x 6 buttons
x x x 6 buttons

x Dial control

compartment

Rapid steam Display

CHAPTER 2
TECHNICAL DATA

Page

1. Technical Data Magic
(Family/Roma) 1

2. Technical Data Magic

(Collection old/new/de luxe1) 2

3. Technical Data Magic
(de luxe2/Comfort/Comfort+) 3

3. Technical Data Magic
(de luxe RD/Comfort RD/Comfort+ RD) 4

Saeco International Group REV.5 SEPT.2004

MAGIC 2. TECHNICAL DATA

1. Technical data (Magic Family, Roma, Roma RD)

Magic (Roma)

Technical data

Power supply/output:
Safety system:
Temperature monitoring:

Continuous flow thermoblock:
Pump:

Safety valve:
Water filter:

Gearmotor:
Cup warmer/Gear resistor:

Grinder (conical):

Motor:
Doser:
Power consumption:
Pump pressure:
Dimensions W x D x H in mm:
Weight:
Coffee bean container capacity:
Water tank capacity:
Boiler capacity:
De-aeration time:
Heating time:

Re-heating time:
Steam heating time:
Coffee dispensing temperature:
Grinding time:

Time to make expresso:
Time to make cup of coffee:

Saeco International Group REV.5 SEPT.2004 Page 1/4

230V 50Hz 1250W
170°C Safety thermostat for boiler
KTY Temperature sensors transmit respective
temperatures to electronic system
Coffee and hot water boiler (1090 W)
Ulka reciprocating piston pump with angle
connector and thermostat
48 W, 230V, 50 Hz, Type EX5, 20 l/h
Conventional safety valve connected to pump
Installed in machine in front of the turbine and
pump.
Direct current, 30 - 35 V
Approx. 437W / 130Ω (only activated when gears
are operational)
Plastic grinding screw, galvanised steel grinding
cone and grinding disc
260 V Direct current
230 V - Magnet coil
During heating - approx. 4.5 A
Max. 15 bar
330/385/395
Approx. 14 kg
Approx. 300g
Approx. 2.4 l max.
Approx. 1.0 ccm, 10 ml volume
Approx. 1 - 2 sec. for initial start-up
Approx. 80 sec. with water at 10°C to operating
temperature
None due to boiler
From coffee temperature to 127°C - Approx. 50 sec.
Approx. 86° C
Initial grinding with completely empty machine:
Approx. 15 sec. / subsequent grinding: approx. 5.5
sec.
Approx. 28 sec. for 50 ml
Approx. 40 sec. for 100 ml

2. MAGIC TECHNICAL DATA

2. Technical data (Magic Collection/old/new/de luxe1)

Power supply/output:
Safety system:
Temperature monitoring:

Continuous flow thermoblock:
Pump:

Safety valve:
Water filter:

Gearmotor:
Cup heater/Gear resistor:
Grinder (conical):

Motor:
Doser:
Second Doser:
Power consumption:
Pump pressure:
Dimensions W x D x H in mm:
Weight:
Coffee bean container capacity:
Water tank:
Boiler - Capacity:
De-aeration time:
Heating time:
Re-heating time:
Steam heating time:
Coffee dispensing temperature:
Grinding time:

Time to make expresso:
Time to make cup of coffee:

Magic (Collection/old/new/de luxe1)

Technical data

230V 50Hz 1250W
170°C Safety thermostat for boiler
KTY Temperature sensors transmit respective
temperatures to electronic system
Coffee and hot water boiler (1090 W)
Ulka reciprocating piston pump with angle
connector and thermostat
48 W, 230V, 50 Hz, Type EX5, 20 l/h
Conventional safety valve connected to pump
Installed in machine in front of the turbine and
pump.
Direct current, 30 - 35 V
Approx. 437W / 130Ω
Plastic grinding screw, galvanised steel grinding
cone and grinding disc
Direct current, 260 V
230 V - Magnet coil
Doser for powder coffee, 230 V - Magnet coil
During heating - approx. 4.5 A
Max. 15 bar
330/385/395
Approx. 14 kg
Approx. 300g
Approx. 2.4 l max.
Approx. 1.0 ccm, 10 ml volume
Approx. 1 - 2 sec. for initial star-up
Approx. 80 sec. with water at 10°C
None due to boiler
From coffee temperature to 127°C - Approx. 50 sec.
Approx. 86° C
Initial grinding with completely empty machine:
Approx. 15 sec. / subsequent grinding: approx. 5.5
sec.
Approx. 28 sec. for 50 ml
Approx. 40 sec. for 100 ml

Seite 2/4 REV.5 SEPT.2004 Saeco International Group

MAGIC 2. TECHNICAL DATA

3. Technical data (Magic de luxe2, Comfort, Comfort+)

Magic (de luxe2, Comfort, Comfort+)

Technical data

Power supply/output:
Safety system:
Temperature monitoring:

Continuous flow thermoblock:
Rapid steam system (only Comfort
+)
Pump:

Safety valve:
Water filter:

Gearmotor:
Cup heater/Gear resistor:
Grinder (conical):

Motor:
Doser:

Second doser:

Power consumption:

Pump pressure:
Dimensions W x D x H in mm:

Weight:
Coffee bean container capacity:
Water tank capacity:
Boiler - Capacity:
De-aeration time:
Heating time:
Re-heating time:
Steam heating time:
Coffee dispensing temperature:
Grinding time:

Time to make expresso:
Time to make cup of coffee:

Saeco International Group REV.5 SEPT.2004 Page 3/4

230V 50Hz 1250W
170°C Safety thermostat for boiler
KTY Temperature sensors transmit respective
temperatures to electronic system
Coffee and hot water boiler (1090 W)
Pipe heating (1090 W) for steam dispensing

Ulka reciprocating piston pump with angle
connector and thermostat
48 W, 230V, 50 Hz, Type EX5, 20 l/Std, 15 bar
Conventional safety valve connected to pump
Installed in machine in front of the turbine and
pump.
Direct current, 30 - 35 V
Approx. 437W / 130Ω
Plastic grinding screw, galvanised steel grinding
cone and grinding disc
260 V Direct current
Coffee dose adjustable by means of lever (6 - 9g)
outside housing
230 V - Magnet coil
Doser for powder coffee, by means of measuring
spoon
During heating - approx. 4.5 A
Standby - Approx. 0.04 A
Max. 15 bar
385/450/395 Magic Comfort / de luxe 2 silver
330/385/395 Magic de luxe 2
Approx. 14 kg
Approx. 300g
Approx. 2.4 l max.
Approx. 1.0 ccm, 10 ml volume
Approx. 1 - 2 sec. for initial start-up
Approx. 80 sec. with water at 10°C
None due to boiler
From coffee temperature to 127°C - Approx. 50 sec.
Approx. 86° C
Initial grinding with completely empty machine:
Approx. 15 sec. / subsequent grinding: approx. 5.5
sec.
Approx. 28 sec. for 50 ml
Approx. 40 sec. for 100 ml

2. MAGIC TECHNICAL DATA

4. Technical data (Magic de luxe RD, Comfort RD, Comfort+RD)

Magic (de luxeRD, Comfort RD, Comfort+RD)

Technical data

Power supply/output:
Safety system:
Temperature monitoring:

Continuous flow thermoblock:
Rapid steam system (Comfort + RD) Pipe heating (1090 W) for steam dispensing
Cup warmer:

Pump:

Safety valve:
Water filter:

Gearmotor:
Gear resistor:
Grinder (conical):

Motor:
2nd Doser:

2. Second doser:

Power consumption:

Pump pressure:
Dimensions W x D x H in mm:
Weight:
Coffee bean container capacity:
Coffee bean container capacity:
Boiler - Capacity:
De-aeration time:
Heating time:
Re-heating time:
Steam heating time:
Coffee dispensing temperature:
Grinding time:

Time to make Expresso:
Time to make cup of coffee:

230V 50Hz 1250W
170°C Safety thermostat for boiler
KTY Temperature sensors transmit respective
temperatures to electronic system
Coffee and hot water boiler (1090 W)

PTC - Heat resistance approx. 30 W at 60°°°°C
Ulka reciprocating piston pump with angle
connector and thermostat
48 W, 230V, 50 Hz, Type EX5, 20 l/Std, 15 bar
Defibration valve max. (17 bar)
Installed in machine in front of the turbine and
pump and at the water tank outlet.
Direct current, 30 - 35 V
Second heating by boiler approx. 437W / 130Ω
Plastic grinding screw, galvanised steel grinding
cone and grinding disc
260 V Direct current
Coffee dose adjustable by means of lever (6 - 9g)
outside housing
230 V - Magnet coil
Doser for powder coffee, by means of measuring
spoon
During heating - approx. 4.5 A
Standby - Approx. 0.04 A
Max. 15 bar
385/450/395
Approx. 14 kg
Approx. 300g
Approx. 2.4 l max.
Approx. 1.0 ccm, 10 ml volume
Approx. 1 - 2 sec. for initial star-up
Approx. 80 sec. with water at 10°C
None due to boiler
From coffee temperature to 127°C - Approx. 50 sec.
Approx. 86° C
Initial grinding with completely empty machine:
Approx. 15 sec. / subsequent grinding: approx. 5.5
sec.
Approx. 28 sec. for 50 ml
Approx. 40 sec. for 100 ml

Seite 4/4 REV.5 SEPT.2004 Saeco International Group

CHAPTER 3
OPERATION

Page

1. Operation (Magic Roma, Roma RD) 1

1.1. Operating instructions 1

2. Operation (Magic Collect/de luxe2/RD) 3

2.1. Operating instructions 3

2.2. User programme 5

3. Operation (Magic Comfort/RD) 6

3.1. Operating instructions 6

3.2. User programme 8

4. Operation (Magic Comfort+/RD) 10

4.1. Operating instructions 10

4.2. User programme 13

Saeco International Group REV.5 SEPT.2004

MAGIC 3. OPERATION

1. Operation (Magic Roma, Roma RD)

1.1. Operating instructions (quick reference)

1 Unpack machine.
2 Fill water tank.
3 Fill coffee beans container.
4 Connect mains plug.
5 Turn on main switch.
6 De-aerate water circuit.

Heating stage (approx. 80 sec.) On
Ready

7 Select coffee quantity using the

control dial.
8 Place cup under dispenser.
9 Press start button (coffee

button).

10 Press steam button.
11 Ready
12 Steam dispensing

Open HWS valve

13 Press steam button / deactivate

steam function.

Ready (to make coffee)

Empty dregs drawer
Empty drip tray
Clean water tank.
Clean coffee bean container.
Clean the housing.
Rinse brewing unit
Clean brewing unit and lubricate
Clean filer

Descaling

Water hardness

Very hard water (over 21ºdH)
Hard water (14º-21ºdH)
Medium water (15º-21ºdH)
Soft water (up to 7ºdH)
Soft water (0 to 3ºdH)
With Aqua Prima always descale at subsequent interval.

Action

Getting started

Check for damage.

On
Open hot water pressure valve
until water flows.

Comments

Making coffee

Depending on cup size.

On
Press once = 1 cup of coffee.

Press twice = 2 cups of coffee.

Dispensing steam

Heating stage.

To warm coffee.
To froth milk.
Cooling stage (can be
accelerated by de-aerating)

Storage capacity of 30 tablespoons (no need to empty)
After 30 servings
As required.
As required.
As required.
1 x per week
1 x per month

Cleaning

Depending on water hardness.

Descaling

Descaling frequency Boiler – J

About every 4 weeks About 2 - 4 weeks
About every 6 weeks About 4 - 6 weeks
About every 2 months About every 2 months
About every 3 months About every 3 months
About every 6 months About every 6 months

HS LED Temp.

On

On

On

On

On
On
On

On

On

LED

Flashes
Flashes

Flashes
On

On

On
Flashes
once
Flashes
twice

Flashes
On
On

Flashes Flashes

On

Steam
LED

Saeco International Group REV.5 SEPT.2004 Page 1/14

3. OPERATION MAGIC

Descaling procedure:

1. Place Saeco descaler into fresh water tank.

2. Fill with about one litre of hot water.

3. Make 2-3 coffees to descale coffee circuit.

4. Remove the remaining descaler mixture in cupfuls via the hot water pressure valve in

5. Rinse the machine with about 2 litres of fresh water. Make 2-3 coffees to rinse coffee

Machine does not function

Brewing unit does not turn
on (alarm LED flashes)

intervals of about 5 – 10 min (turn machine off during this process).

circuit (brewing unit filer(s) must be cleaned before descaling).

Faul

Troubleshooting

No power

Brewing unit not properly installed
or not closed.
Coffee grinds container not
properly installed.

Possible cause

Check mains plug / mains
circuit breaker /
Ensure machine door is
closed.
Install brewing unit correctly.

Install brewing unit correctly.

Remedy

Brewing unit does not turn
on (alarm LED on)

Brewing unit does not turn
on (steam LED flashes)

No water / steam

The coffee flows too quickly

The coffee flows too slowly

Coffee has no froth.

Longer heating time or less
hot water.
The brewing unit cannot be
removed.

Coffee bean container is empty. Fill coffee beans container.

Water tank is empty.

After steam dispensing the system
is not or is insufficiently de­aerated.
Air in the circuit.

Steam nozzle blocked.

Beans ground too coarsely.

Beans ground too finely.

Unsuitable coffee blend.
Coffee is no longer freshly roasted. Use fresh coffee.
Beans ground too coarsely or
finely.
The machine is calcified.

The brewing unit is not in home
position.

Fill water tank.

De-aerate machine.

De-aerate

Free opening using a thin
needle.
Select lower grinding level;
e.g. change from 5 to 3.
Select higher grinding level;
e.g. change from 5 to 7.
Change brand of coffee.

Change grinding level.

Decalcify machine.

Turn machine on, close
service door and check dregs
drawer.
(the brewing unit goes
automatically to home
position)

Page 2/14 REV.5 SEPT.2004 Saeco International Group

MAGIC 3. OPERATION

2. Operation ( Magic Collection new, Magic de luxe 2, Magic de luxe RD)

2.1. Operating instructions (quick reference)

1 Unpack machine.
2 Fill water tank.
3 Fill coffee beans container.
4 Connect mains plug.
5 Turn on main switch.
6 De-aerate water circuit.

Heating stage (approx. 80 sec.) OFF
Ready

7 Programme coffee quantity for

each selection button.

• Expresso lungo

• Coffee

• Expresso

8 Place cup under dispenser.
9 Elect programme and press

appropriate button.

10 Press steam button.
11 Ready
12 Steam dispensing

Open HWS valve

13 Press steam button / deactivate

steam function.
De-aerate
Ready (to make coffee)

Action

Getting started

Making coffee

Dispensing steam

Comments

Check for damage.

OFF
Open hot water pressure valve
until water flows.

Temperature
LED

OFF

Depending on cup size.
Programme by keeping the
coffee selection button pressed
until the desired quantity is
reached.
ON
Press once = 1 cup of coffee.
Press twice = 2 cups of coffee.
(The button LED flashes once
or twice during brewing
depending on selection)

Press button again to terminate.

Heating stage.

To warm coffee.
To froth milk.
Cooling stage (can be
accelerated by de-aerating)
FLASHES

ON

ON

ON

OFF
ON
ON

FLASHES
Over-heating

ON

Empty dregs drawer

Empty drip tray
Clean water tank.
Clean coffee bean container. As required.
Clean the housing.
Rinse brewing unit
Clean brewing unit and
clean oil filer(s).

Descaling

Saeco International Group REV.5 SEPT.2004 Page 3/14

Storage capacity of 30 tablespoons (Reset - empty only when
indicated)
After 30 servings
As required.

As required.
1 x per week
1 x per month

Depending on water hardness.

Cleaning

3. OPERATION MAGIC

Descaling procedure:
Automatic: 1. Place Saeco descaler into fresh water tank.

2. Fill with about one litre of hot water.

3. Make 2-3 coffees to descale coffee circuit. (Activate powder coffee button.)

4. Access User Menu. (See Section 2.2 S5 for menu access)

6. Rinse the machine with about 2 litres of fresh water (via brewing unit and HWS
valve).

Reset descaling indicator: Keep the Steam button pressed for about 5 seconds.

Machine does not function.

LED1 for brewing unit lights up.

LED3 for grinds container lights
up.
LED3 for grinds container
flashes.
LED4 Coffee Beans Low lights
up.
LED4 Coffee Beans Low flashes

LED5 Water Low lights up

LED5 Water Low flashes.
LED6 Temperature indicator
flashes.

Only water is dispensed instead
of coffee.

No water / steam.

The coffee flows too quickly.

The coffee flows too slowly.

The coffee is cold.

Coffee has no froth.

Longer heating time or less hot
water.
The brewing unit cannot be
removed.

5. Open the HWS valve. The descaling programme runs automatically.

Faul/Indicator

Automatic coffee dispensing does not start:

Troubleshooting

Possible cause

No power

Brewing unit not properly
installed or not closed.
Grinds container full

Coffee grinds container not
properly installed.
Coffee bean container is empty. Fill coffee beans container.

Grinder obstructed.

Water tank is empty.

Pump doesn't draw water.
After dispensing steam, the
system is not de-aerated.

Coffee powder selection button
is pressed, but no coffee powder
is dispensed.
Steam nozzle blocked.

Beans ground too coarsely.

Beans ground too finely.

The cups are cold.
Operating temperature has not
been reached.
Unsuitable coffee blend.
Coffee is no longer freshly
roasted.
Beans ground too coarsely or
finely.
The machine is calcified.

The brewing unit is not in home
position.

Check: mains plug / mains
circuit breaker /door is closed.

Remedy

Install brewing unit correctly.

Empty grinds container

Install brewing unit correctly

Clean grinder.

Fill water tank.

De-aerate
De-aerate machine.

Add one level measure of
coffee powder.

Free opening using a thin
needle.
Select lower grinding level;
e.g. change from 5 to 3.
Select higher grinding level;
e.g. change from 5 to 7.
Pre-heat cups.
Wait until ready LED stays
on.
Change brand of coffee.
Use fresh coffee.

Change grinding level.

Decalcify machine.

Turn machine on, close
service door and check dregs
drawer.
(the brewing unit goes auto­matically to home position)

Page 4/14 REV.5 SEPT.2004 Saeco International Group

MAGIC 3. OPERATION

1 2 3 4

8

5 6

7

b

a

d

c

e

f

a

c

e

f

7

1 2 3 4 5 6

2.2. User programme (Magic Collection new, Magic de luxe 2, Magic de luxe RD)

Led (RD) Indicator/Function

1 1 Brewing unit
2 2 Descaling
3 6 Grinds container
4 3 Coffee beans low.
5 4 Water low.
6 5 Temperature/Standby
7 7 Standby
8 Coffee programme advance

Button

a

Expresso lungo
b Coffee
c Expresso
d Powder coffee
e Cup warmer
f Steam

The table below indicates the various settings and programmes which can be selected through the user
programme options.

Selection entry: A selection is entered by pressing simulaneously the following button combination.

Magic deluxe
Magic deluxe RD Coffee

Function Button Setting Magic deluxe

Water
hardness
Descaling
indicator
Pre-grinding Cup

Pre-brewing
Magic
deluxe
Pre-brewing
Magic
deluxe RD

Expresso

lungo

warmer

Coffee

Expresso ON / OFF (lights up = activated)

Expresso Steam

Steam

Light on
Not detected
Need to descale
Empty
Fill
Fill
Ready for operation
Machine ON

Activated
Activated
Activated
Activated
Activated
Activated

HS/Standby
HS/Standby

Very hard water 80l
Hard water 150l
Medium hard water 300l
Soft water 500l
ON / OFF (lights up = activated)

ON / OFF (lights up = activated)

Setting Magic deluxe RD LED indicator

Soft water 500l
Medium hard water 300l
Hard water 150l
Very hard water 80l

b

d

Light flashing
Blocked

Insert
Blocked
De-aerate
Over-heating
Standby

Led:1
Led:1+2
Led:1+2+3
Led:1+2+3+4
Cup warmer
LED
Coffee button
LED

Expresso
button LED

Saeco International Group REV.5 SEPT.2004 Page 5/14

3. OPERATION MAGIC

3. Operation (Magic Comfort, Magic Comfort RD)

3.1. Operating instructions (quick reference)

1 Unpack machine.
2 Fill water tank.
3 Fill coffee beans container.
4 Connect mains plug.
5 Turn on main switch.

6 De-aerate water circuit.

Heating stage (approx. 80 sec.)
Ready

7 Programme coffee quantity for

each selection button.

• Expresso lungo

• Coffee

• Expresso

8 Place cup under dispenser.

9 Select programme and press

appropriate button.

Press steam button.

10

Ready

11

Steam extraction.

12

Open HWS valve
Press steam button / deactivate

13

steam function.
De-aerate

Ready (to make coffee)

Action

Comments

Getting started

Check for damage.

Self test/

Open tea nozzle until water flows.

Making coffee

Depending on cup size.
Programme by keeping the coffee
selection button pressed until the
desired quantity is reached.

Select product

Press once = 1 cup of coffee
Press twice = 2 cups of coffee.

Dispensing steam

Heating stage.

To warm coffee.
To froth milk.
Cooling stage (can be accelerated by
de-aerating)
Hot water

Display

heating
Heating
Heating
Select product
Ready for operation

Quantity programme

Ready for operation
1 Coffee
2 Coffees

Steam
Heating
Steam
Ready for operation
Steam

Overheating.

Overheating.
Ready for operation

Empty dregs drawer

Empty drip tray
Clean water tank.
Clean coffee bean container.
Clean the housing.
Rinse brewing unit
Clean brewing unit and
Clean oil filer

Descaling

Storage capacity of 30 tablespoons (Reset - empty only when
indicated)
After 30 servings
As required.
As required.
As required.
1 x per week
1 x per month

Depending on water hardness.

Cleaning

Page 6/14 REV.5 SEPT.2004 Saeco International Group

MAGIC 3. OPERATION

Descaling procedure:
Automatic: 1. Place Saeco descaler into fresh water tank.

2. Fill with about one litre of hot water.

3. Make 2-3 coffees to descale coffee circuit. (Activate powder coffee button.)

4. Confirm descaling item with Enter.

6. Rinse the machine with about 2 litres of fresh water. (via brewing unit and HWS
valve).

Reset descaling indicator: In descaling item indicator.

Machine does not function

Automatic coffee dispensing
does not start:
BREWING UNIT NOT
DETECTED
GRINDS CONTAINER NOT
DETECTED
COFFEE BEAN
CONTAINER EMPTY
FILL WATER
DE-AERATE
OVERHEATING

GRINDER OBSTRUCTED
DE-AERATE

Instead of coffee, only water is
dispensed.

No water / steam

The coffee flows too quickly

The coffee flows too slowly

The coffee is cold.

Coffee has no froth.

Longer heating time or less hot
water.
The brewing unit cannot be
removed.

5. Open the HWS valve. The descaling programme runs automatically.

Troubleshooting

Faul/Indicator

No power

Possible cause

Brewing unit not properly installed
or not closed.
Coffee grinds container not
properly installed.
Coffee bean container is empty. Fill coffee beans container.

Water tank is empty.

After steam dispensing the system
is not de-aerated.
Clean grinder.
Air in water system.

Powder coffee selection button is
pressed, but no coffee powder is
dispensed.
Steam nozzle blocked.

Beans ground too coarsely.

Beans ground too finely.

The cups are cold.
Boiler temperature too low.

Unsuitable coffee blend.
Coffee is no longer freshly roasted. Use fresh coffee.
Beans ground too coarsely or
finely.
The machine is calcified.

The brewing unit is not in home
position.

Check: mains plug / mains
circuit breaker / door is closed.

Install brewing unit correctly.

Install brewing unit correctly.

Remedy

Fill water tank

De-aerate machine.

Open water nozzle.

Add one level measure of
coffee powder.

Free opening using a thin
needle.
Select lower grinding level;
e.g. change from 5 to 3.
Select higher grinding level;
e.g. change from 5 to 7.
Pre-heat cups.
Increase temperature in user
programme.
Change brand of coffee.

Change grinding level.

Decalcify machine.

Turn machine on, close
service door and check dregs
drawer.
(the brewing unit goes auto­matically to home position)

Saeco International Group REV.5 SEPT.2004 Page 7/14

3. OPERATION MAGIC

3.2. User programme (Magic Comfort, Magic Comfort RD)

The table below indicates the various values, settings and programmes which can be read and selected
through the user programme options.
Various cleaning programmes can also be activated.

Selection entry: Selection entry via menu button.

Menu procedure:

1. Select desired programme using the cursor buttons (arrow buttons).

2. Access appropriate item using the ENTER/MENU (in RD) button.

3. Use the arrow buttons to handle each item.

4. Confirm by using the ENTER/MENU (in RD) button.

5. Exit programme by using the ESC button.

Item

Standby
Rinse

Language
Water hardness

Heating plate

Temperature

Setting/Indicator

ON/OFF

Country
1 – 500 l 3
2 – 300 l
3 – 150 l
4 – 80 l
ON/OFF

Maximum
High
Medium
Low
Minimum

Standard

OFF

Rinses after draining residual water
from the circuit/brewing unit (only
when machine is turned on and

German Display language

Activate / deactivate heating plate.

Medium Adjustment of coffee temperature

temperature of boiler is below 50°C).

Change in coffee quantity until
descaling required (1-4).

(±2ºC).

Function

Page 8/14 REV.5 SEPT.2004 Saeco International Group

MAGIC 3. OPERATION

Item

Pre-brewing
LONG
OFF
Pre-grinding
Total coffee

Descaling

Scale indicator YES/NO
Timer

Cleaning cycle YES/NO

Factory settings YES/NO

Setting/Indicator

ON

ON/OFF
Quantity

Activate descaling programme

0:00-12:45Std
0:15-03:00Std for RD

Standard

ON

OFF
Indicates coffee quantity (not

Counter reset / Scale indicator reset
00:00
03:00

Activates the cleaning programme for

Initialises the standard user programme

Coffee is moistened before actual
brewing (better aroma)

Pre-grinds the next coffee dose.

resettable)

(duration approx. 45 minutes)

Machine switches to standby mode if
not used within the programmed time.
(Standby mode can also be activated at
any time via the menu buttons.)

the brewing unit (rinses / cleans
brewing unit).

settings.

Function

Saeco International Group REV.5 SEPT.2004 Page 9/14

3. OPERATION MAGIC

4. Operation (Magic Comfort +, Magic Comfort + RD)

4.1. Operating instructions (quick reference)

1 Unpack machine.
2 Fill water tank.
3 Fill coffee beans container.
4 Connect mains plug.
5 Turn on main switch.

6 De-aerate water circuit.
Heating stage (approx. 80 sec.) Heating
Ready

7 Programme coffee quantity for

each selection button.

• Expresso lungo

• Coffee

• Expresso

8 Place cup under dispenser.

9 Select programme and press

appropriate button.

10 Steam dispensing.

Open HWS valve

11 Hot water

16 Hot water quantity

programming

17 Hot water

Quantity programme

Action

Getting started

Making coffee

Dispensing steam

Hot water

Comments

Check for damage.

Self test/

Press hot water button.

Display

Heating
Heating

Depending on cup size.
Programme by keeping the
coffee selection button pressed
until the desired quantity is
reached.
Select product

Press once = 1 cup of coffee
Press twice = 2 cups of coffee.

To warm coffee.
To froth milk.

Press the hot water button
briefly to start hot water
dispensing; press again to stop.
Keep the hot water button
pressed for the desired time.
The last programme entered is
saved (only when hot water is
activated in the user
programme).
The last programme saved is
activated by pressing the hot
water button briefly.

Select product
Ready for
operation

Quantity
programme

Ready for
operation
1 Coffee
2 Coffees

Steam

Hot water

Hot water
Quantity
programme

Hot water

Page 10/14 REV.5 SEPT.2004 Saeco International Group

MAGIC 3. OPERATION

Empty dregs drawer

Empty drip tray
Clean water tank.
Clean coffee bean container. As required.
Clean the housing.
Rinse brewing unit
Clean brewing unit and
Clean oil filer

Descaling

Descaling procedure:
Automatic: 1. Place Saeco descaler into fresh water tank.

2. Fill with about one litre of hot water.

3. Make 2-3 coffees to descale coffee circuit. (Activate powder coffee button.)

4. Confirm descaling item with Enter.

6. Rinse the machine with about 2 litres of fresh water. (via brewing unit and HWS
valve).

Reset descaling indicator: In descaling item indicator.

Machine does not function

Automatic coffee dispensing does
not start:
BREWING UNIT NOT
DETECTED
GRINDS CONTAINER NOT
DETECTED
COFFEE BEAN CONTAINER
EMPTY
FILL WATER
DE-AERATE
OVERHEATING

GRINDER OBSTRUCTED
DE-AERATE

Only water is dispensed instead
of coffee.

No water / steam

The coffee flows too quickly

The coffee flows too slowly

Saeco International Group REV.5 SEPT.2004 Page 11/14

5. Open the HWS valve. The descaling programme runs automatically.

Faul/Indicator

Storage capacity of 30 tablespoons (Reset - empty only when
indicated)
After 30 servings
As required.

As required.
1 x per week
1 x per month

Depending on water hardness.

Cleaning

Troubleshooting

Possible cause

No power

Brewing unit not properly
installed or not closed.
Coffee grinds container not
properly installed.
Coffee bean container is
empty.
Water tank is empty.

After steam dispensing the
system is not or is
insufficiently de-aerated.
Clean grinder.
Air in water system.

Coffee powder selection
button is pressed, but no
coffee powder is dispensed.
Steam nozzle blocked.

Beans ground too coarsely. Select lower grinding level;

Beans ground too finely.

Check mains plug / mains
circuit breaker / door is closed.

Install brewing unit correctly.

Remedy

Install brewing unit correctly.

Fill coffee beans container.

Fill water tank

De-aerate machine.

Open water nozzle.

Add one level measure of
coffee powder.

Free opening using a thin
needle.

e.g. change from 5 to 3.
Select higher grinding level;
e.g. change from 5 to 7.

3. OPERATION MAGIC

Faul/Indicator

The coffee is cold.

Coffee has no froth.

Longer heating time or less hot
water.
The brewing unit cannot be
removed.

Troubleshooting

The cups are cold.
Boiler temperature too low.

Unsuitable coffee blend.
Coffee is no longer freshly roasted. Use fresh coffee.
Beans ground too coarsely or
finely.
The machine is calcified.

The brewing unit is not in home
position.

Possible cause

Pre-heat cups.
Increase temperature in user
programme.
Change brand of coffee.

Change grinding level.

Decalcify machine.

Turn machine on, close
service door and check
dregs drawer.
(the brewing unit goes
automatically to home
position)

Remedy

Page 12/14 REV.5 SEPT.2004 Saeco International Group

MAGIC 3. OPERATION

4.2. User programme (Magic Comfort +, Magic Comfort + RD)

The table below indicates the various values, settings and programmes which can be read and selected
through the user programme options.
Various cleaning programmes can also be activated.

Selection entry: Selection entry via menu button.

Menu procedure:

1. Select desired programme using the cursor buttons (arrow buttons).

2. Access appropriate item using the ENTER/MENU (in RD) button.

3. Use the arrow buttons to handle each item.

4. Confirm by using the ENTER/MENU (in RD) button.

5. Exit programme by using the ESC button.

Item

Standby
Rinse

Language
Water hardness

Heating plate ON/OFF

Expresso lungo
Temperature

Coffee
Temperature
Expresso
Temperature

Setting/Indicator

ON/OFF

Country
1 – 500 l
2 – 300 l
3 – 150 l
4 – 80 l

Maximum
High
Medium
Low
Minimum
See Expresso lungo

See Expresso lungo

Standard

OFF

Rinses after every residual water draining
from circuit/brewing unit (only when
machine is turned on and temperature of

German Display language
3

Activate / deactivate heating plate.

Medium Adjustment of coffee temperature (±2ºC).

Medium Adjustment of coffee temperature (±2ºC).

Medium Adjustment of coffee temperature (±2ºC).

boiler is below 50°C).

Change in coffee quantity until descaling
required (1-4).

Heating plate

Function

Saeco International Group REV.5 SEPT.2004 Page 13/14

3. OPERATION MAGIC

Item

Pre-brewing ON
LONG
OFF
Pre-grinding ON/OFF
Hot water
programme

Total coffee Quantity
Descaling

Scale indicator YES/NO
Timer

Cleaning cycle YES/NO

Factory
settings

Setting/Indicator

ON/OFF

Activate descaling programme (duration

0:00-12:45Std
0:15-03:00Std for RD

YES/NO

Standard

ON

Coffee is moistened before actual
brewing

(better aroma)
OFF
OFF

Indicates coffee quantity (not resettable)

Counter reset / Scale indicator reset
00:00
03:00

Activates the cleaning programme for the

Initialises the standard user programme

Pre-grinds the next coffee dose.

If ON, quantity can be programmed via

the hot water button as with the coffee

programme button.

If OFF, functions like on/off switch.

approx. 45 minutes)

Machine switches to standby mode if not

used within the programmed time.

(Standby mode can also be activated at

any time via the menu buttons.)

brewing unit. (rinses / cleans brewing

unit)

settings.

Function

Page 14/14 REV.5 SEPT.2004 Saeco International Group