Part Number 800-71517-001 Rev A
Published June 2017
www.ruckuswireless.com
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Disclosure to nationals of other countries contrary to United States law is prohibited. It is the reader’s responsibility to
determine the applicable regulations and to comply with them.
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SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A2
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A5
About This Guide
This SmartCell Gateway™ 200 Getting Started Guide provides information on how
to set up the SmartCell Gateway 200 (SCG200 or “the controller”) appliance on the
network. Topics covered in this guide include mounting, installation, and basic
configuration.
This guide is intended for use by those responsible for installing and setting up
network equipment. Consequently, it assumes a basic working knowledge of local
area networking, wireless networking, and wireless devices.
NOTE: If release notes are shipped with your product and the information there
differs from the information in this guide, follow the instructions in the release notes.
Most user guides and release notes are available in Adobe Acrobat Reader Portable
Document Format (PDF) or HTML on the Ruckus Wireless Support website at
https://support.ruckuswireless.com/documents.
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A6
About This Guide
Document Conventions
Document Conventions
Ta bl e 1 and Ta bl e 2 list the text and notice conventions that are used throughout
this guide.
Table 1.Te x t c o n v e n t i o n s
ConventionDescriptionExample
monospace
monospace bold
default font bold
italicsScreen or page namesClick
Table 2.Notice conventions
Notice TypeDescription
NOTE
CAUTION!
WARNING!
Represents information as it
appears on screen
Represents information that
you enter
Keyboard keys, software
buttons, and field names
Information that describes important features or instructions
Information that alerts you to potential loss of data or potential
damage to an application, system, or device
Information that alerts you to potential personal injury
[Device name]>
[Device name]> set
ipaddr 10.0.0.12
On the Start menu, click All
Programs
Advanced Settings page
appears.
.
Advanced Settings. The
Related Documentation
In addition to this Getting Started Guide, each SmartCell Gateway 200 documen-
tation set includes the following:
• Administrator Guide: Provides detailed information on how to configure the
controller. The Administrator Guide is available for download on the Ruckus
Wireless Support website at http://support.ruckuswireless.com.
• Online Help: Provides instructions for performing tasks using the SCG web
interface. The online help is accessible from the web interface and is searchable.
• Release Notes: Provide information about the current software release, including
new features, enhancements, and known issues.
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A7
About This Guide
Documentation Feedback
NOTE: For a complete list of documents that accompany this release, refer to the
Release Notes.
Documentation Feedback
Ruckus Wireless is interested in improving its documentation and welcomes your
comments and suggestions. You can email your comments to Ruckus Wireless at:
docs@ruckuswireless.com
When contacting us, please include the following information:
• Document title
• Document part number (on the cover page)
• Page number (if appropriate)
For example:
• SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1
• Part number: 800-71517-001
• Page 88
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A8
Preparing to Set Up the SmartCell
Gateway 200
In this chapter:
• Unpacking the Controller
• Verifying the Package Contents
• Before You Begin
1
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A9
Preparing to Set Up the SmartCell Gateway 200
Unpacking the Controller
Unpacking the Controller
WARNING! The controller is heavy (40 lbs/18.14kg). Two people should work
together to unpack the controller. Ruckus Wireless strongly recommends against
one person attempting to perform this task alone.
Follow these steps to unpack the controller.
1 Open the controller package, and then carefully remove the contents.
2 Return all packing materials into the shipping box, and then put the box away
in a dry location.
3 Verify that all of the items listed in Verifying the Package Contents (below) are
included in the package. Check each item for damage. If any item is damaged
or missing, notify your authorized Ruckus Wireless sales representative
immediately.
Verifying the Package Contents
A complete controller package contains all of the items listed below:
• One controller with two AC/DC power supply units
• One console cable (use only this cable to connect the front or rear serial port via
a laptop/notebook)
• One rack mount kit (see Rack Mount Kit Contents below)
• Service Level Agreement / Limited Warranty Statement sheet
• Regulatory Statement sheet
•This Getting Started Guide
NOTE: The AC power cable (part number 902-0174-XX00, where XX is the two-
character country code) is not supplied with the controller and may be ordered
separately.
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A10
Preparing to Set Up the SmartCell Gateway 200
Verifying the Package Contents
Rack Mount Kit Contents
The rack mount kit contains the following items:
• Outer rail slide assembly (see A in Figure 1)
• Inner rail slide assembly (see B in Figure 1)
• Plastic bag #1, which contains the following items:
• Four hex head shoulder screws
• Two #10-32 x 3/8” screws
• Two rack mounting ears
• Plastic bag #2, which contains the following items:
• Outer slide rail screws, 8 #8-32 x 1/2 (see D in Figure 1)
• Inner slide rail screws, 8 #6-32 x 1/4 (see D in Figure 1)
• Rack screws, 2 #8-32 x 3/4 (see D in Figure 1)
•The SmartCell Gateway 200 Rack Mount Installation Guide
NOTE: This rack mount kit includes two sets of 8-32 x 1/2” screws. One set of
eight has a larger screw head size than the second set of eight. Use the set of 832 x 1/2” screws that best fits the rack in which you are installing the rail kit.
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A11
Figure 1. Rail assemblies and rail screws
Preparing to Set Up the SmartCell Gateway 200
Verifying the Package Contents
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A12
Preparing to Set Up the SmartCell Gateway 200
Before You Begin
Before You Begin
Before installing and setting up the controller, Ruckus Wireless recommends that
you first complete the following pre-installation tasks.
Prepare the Required Hardware and Tools
You must supply the following tools and equipment:
• A switch or router with 10GbE interfaces (for connecting the controller to the
backbone network)
NOTE: A Fast Ethernet or Gigabit switch/router is required to upload management
data, cluster data, and configurations. A 10GBE switch/router is only required if the
customer is going to use tunnels.
• A Phillips #1 screwdriver
• A flat head screwdriver
• An administrative computer (desktop or laptop) running Windows 8/7/Vista/XP
or Mac OS X, containing a minimum RAM of 13G, with a web browser installed
(Google Chrome recommended). Supported web browsers include:
• Google Chrome 15 (and later)
• Safari 5.1.1 (and later)
• Mozilla Firefox 8 (and later)
• Microsoft Internet Explorer 9.0
• A grounded electrical power strip or surge suppressor to protect from circuit
overload
• A standard EIA 19-inch wide rack with an available 2RU space
• Two SFP+ modules (see Supported SFP+ Modules). For a redundant setup, you
will need four SFP+ modules.
NOTE: At the beginning of each procedure, this guide lists the specific tools,
accessories, or equipment that you will need to complete that procedure.
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A13
Preparing to Set Up the SmartCell Gateway 200
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34
Before You Begin
Get to Know the Physical Features of the Controller
The following sections identify the physical features of the controller that are relevant
to the installation and mounting instructions that this guide provides. Before you
begin the installation process, Ruckus Wireless strongly recommends that you
become familiar with these physical features.
Front Panel
Figure 2 shows the SCG front panel with the bezel installed. For descriptions of the
numbered parts, refer to Ta bl e 1 .
Figure 2. SCG front panel with the bezel
Table 1.SCG front panel parts
NumberDescription
1Control panel (see Control Panel on the Front Panel)
2RJ45 serial port (COM2/serial B). Use only the console cable provided to
connect this port via a laptop/notebook.
CAUTION! The SCG has two RJ45 serial ports – one on the front panel
and one on the rear panel. You can only use one of these two ports at any
given time. Using them simultaneously may cause both serial ports to
become unresponsive.
3Use the USB port to connect a keyboard and mouse. Use a USB stick
(for a fresh installation).
4Front bezel lock
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A14
Preparing to Set Up the SmartCell Gateway 200
1
23
4
5
Before You Begin
Front Panel Without the Bezel
Figure 3 shows the front panel of the SCG without the bezel. For descriptions of the
numbered parts, refer to Ta bl e 2 .
Figure 3. SCG front panel without the bezel
Table 2.SCG front panel parts (without the bezel)
NumberDescription
1ESD ground strap attachment
2Hard drive bays (the SCG has two 600GB hard drives)
3Control panel (buttons and status indicators, see Control Panel on the
Front Panel)
4RJ45 serial port (COM2 / serial B). Use only the console cable provided to
connect this port to another device.
CAUTION! The SCG has two RJ45 serial ports – one on the front panel
and one on the rear panel. You can only use one of these two ports at any
given time. Using them simultaneously may cause both serial ports to
become unresponsive.
5USB port (not used)
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A15
Preparing to Set Up the SmartCell Gateway 200
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10
9
8
7
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Before You Begin
RJ45 Serial Port Pinouts
The following table shows the pinouts for the RJ45 serial ports on the front and rear
panels.
Table 3.RJ45 serial port pinouts
PinSignal NameDescription
1SPB_RTSRTS (request to send)
2SPB_DTRDTR (data terminal ready)
3SPB_OUT_NTXD (transmit data)
4GNDGround
5SPB_RIRI (ring indicate)
6SPB_SIN_NRXD (receive data)
7SPB_DCR_DCDData Set Ready/Data Carrier Detect
8SPB_CTSCTS (clear to send)
Control Panel on the Front Panel
Figure 4 shows the control panel on the front panel of the SCG. For descriptions of
the numbered parts, refer to Tab le 4.
Figure 4. Control panel on the SCG front panel
Table 4.Control panel parts
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A16
NumberDescription
1Power button
2System reset button
3System status LED
Preparing to Set Up the SmartCell Gateway 200
1
2
3
4
5
6
7
89 10 11
12
Before You Begin
Table 4.Control panel parts (Continued)
NumberDescription
4Fan status LED
5Critical alarm (not implemented in this release)
6MJR alarm LED (not implemented in this release)
7NMI pin hole button (factory reset button)
8Chassis ID button
9NIC1/NIC2 activity LED
10HDD activity LED (flashing green: HDD activity; amber: HDD fault; off: no
access or no HDD fault)
11PWR alarm LED (not implemented in this release)
12Minor alarm (amber: system unavailable; off: system available)
Rear Panel
Figure 5 shows the rear panel of the SCG. For descriptions of the numbered parts,
refer to Ta b le 5 .
Figure 5. SCG rear panel
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A17
Preparing to Set Up the SmartCell Gateway 200
Before You Begin
NOTE: The power supply locations (numbers 5 and 6) are for AC or DC power. AC
power supply is pictured.
Table 5.SCG rear panel parts
NumberDescription
1Cable connector
2Two low-profile PCIe interface cards that include four ports – one for
management traffic and three for redundancy. See Redundant Interfaces
on the SCG.
3PCIe add-in card slot for DataPlane1
4PCIe add-in card slot for DataPlane0
5Power supply 2
6Power supply 1
7RJ45 serial port (COM2/serial B). Use only the console cable provided to
connect this port to another device.
CAUTION! The SCG has two RJ45 serial ports – one on the front panel
and one on the rear panel. You can only use one of these two ports at any
given time. Using them simultaneously may cause both serial ports to
become unresponsive.
NOTE: For information on how to access and use the SCG command line
interface, refer to the Command Line Interface Reference Guide.
8Video connector
9USB 0 and 1 (#1 on top)
10USB 2 and 3 (#3 on top)
11ETH0 GbE NIC for control (between access points and the SCG controller)
traffic
12ETH1 GbE NIC for cluster traffic
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A18
Preparing to Set Up the SmartCell Gateway 200
Before You Begin
NIC LEDs on the Rear Panel
Tab le 6 describes the behavior of the NIC LEDs on the rear panel of the SCG.
Table 6.LEDs on the SCG rear panel
LED ColorLED StateNIC State
Green/amber (left)Off10Mbps
Green100Mbps
Amber1000Mbps
Green (right)OnActive connection
BlinkingTransmitting or receiving data
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A19
Preparing to Set Up the SmartCell Gateway 200
ETH2
ETH3
ETH4
ETH5
ETH1
ETH0
Before You Begin
Redundant Interfaces on the SCG
The SCG offers network redundancy options by providing redundant interfaces for
the three traffic types that it handles – control traffic, cluster traffic, and management
traffic. A redundant interface pairs an active interface and a standby interface. When
the active interface fails, the standby interface becomes active automatically and
takes over the job of passing traffic.
To enable a redundant interfaces pair, you need to connect the member ports
(see Ta b le 7 ) to the same router or switch or to two different routers or switches,
depending on the network environment of your organization.
Figure 6 identifies the redundant interface pairs on the rear panel of the SCG and
Tab le 7 lists the member ports of each redundant interface pair.
Figure 6. Redundant interfaces on the SCG
Table 7.Bridge groups, member interfaces, and traffic types
Member PortsBridge Traffic Type
ETH0 and ETH3Bridge 0Control (SSH tunnels between APs and SCG)
traffic
ETH1 and ETH4Bridge 1Cluster traffic
ETH2 and ETH5Bridge 2Management (web interface) traffic
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A20
Mounting and Powering the SCG
In this chapter:
• Mounting the SCG onto a Server Rack
• What You Will Need
• Step 1: Unpack the Rack Mount Kit
• Step 2: Separate the Slide Rails into the Inner and Outer Parts
• Step 3: Install the Outer Rail Slides to the Rack Posts
• Step 4: Fasten the Shoulder Screws to the Server
• Step 5: Install the Inner Rails on the Server
• Step 6: Fasten the Inner Rails to the Server
• Step 7: Attach the Mounting Ears to the Rail Assembly
• Step 8: Slide the Rail Assembly into the Outer Rails and Secure to the Rack
• Powering On the SCG
2
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A21
Mounting and Powering the SCG
Mounting the SCG onto a Server Rack
Mounting the SCG onto a Server Rack
The SCG is a 2U form factor server designed for mounting onto a standard EIA 19”
server rack. The supplied mounting hardware supports mounting on server racks
that are 22.5” to 32.5” deep. For racks of depth less than 22.5”, use the TMLCMOUNT21 rack mount kit (available at Avnet and manufactured by Kontron).
Before installing the SCG appliance onto a server rack, verify that all package
contents (see Unpacking the Controller) are included and ensure that you have
prepared all the required hardware and tools.
What You Will Need
• 3/8-inch hex driver or wrench
• Phillips (crosshead) screwdriver, #1 and #2 bits
• Anti-static wrist strap and conductive foam pad (recommended)
Step 1: Unpack the Rack Mount Kit
Refer to Rack Mount Kit Contents and verify that the rack mount kit contents are
complete.
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A22
Mounting and Powering the SCG
Step 2: Separate the Slide Rails into the Inner and Outer Parts
Step 2: Separate the Slide Rails into the Inner
and Outer Parts
1 Extend the inner rail (see 1 in Figure 7) until it locks.
2 Press down the spring safety lock (see 2 in Figure 7) to release the inner rail.
3 Remove the inner rail from the rail assembly (see 3 in Figure 7).
Figure 7. Separating the slide rails
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A23
Mounting and Powering the SCG
Step 3: Install the Outer Rail Slides to the Rack Posts
Step 3: Install the Outer Rail Slides to the Rack
Posts
NOTE: The two rail assemblies are NOT interchangeable. Each assembly needs to
be installed into the rack by its orientation (right or left) when standing in front of the
rack. The right rail assembly is identified with a BLUE sticker and the left rail assembly
is identified with a GREEN sticker.
Attach the outer rail slides to the rack posts using two #8-32 x 1/2 screws at the
front posts and two #8-32 x 1/2 screws at the rear posts.
Figure 8. Installing the outer rails
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A24
Mounting and Powering the SCG
Step 4: Fasten the Shoulder Screws to the Server
Step 4: Fasten the Shoulder Screws to the
Server
Fasten two hex head shoulder screws on each side of the server.
Figure 9. Fastening the shoulder screws
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A25
Mounting and Powering the SCG
Step 5: Install the Inner Rails on the Server
Step 5: Install the Inner Rails on the Server
Install the inner rails onto the hex head shoulder screws, and then slide the inner
rails forward.
Figure 10. Installing the inner rails
Step 6: Fasten the Inner Rails to the Server
Secure the inner rails with one #6-32 x 1/4 screw for each rail.
Figure 11. Securing the inner rails
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A26
Mounting and Powering the SCG
Step 7: Attach the Mounting Ears to the Rail Assembly
Step 7: Attach the Mounting Ears to the Rail
Assembly
Attach the rack mounting ears (A) to each side of the server using the #10-32 x 3/
8 screws (B).
Figure 12. Attaching the mounting ears
Step 8: Slide the Rail Assembly into the Outer
Rails and Secure to the Rack
WARNING! The controller is heavy (40 lbs/18.14kg). Two people should work
together to lift and slide the appliance into the rack. Ruckus Wireless strongly
recommends against one person attempting to perform this task alone.
1 Align the inner rails (attached to the server chassis) with the outer rail assemblies
(attached to the rack).
2 Engage the matching rails, and then slide the server chassis into the rack until
the two spring safety locks snap into position.
3 Press down the two spring safety locks (one on each side). See 1 in Figure 13.
4 Slide the server chassis all the way into the rack. See 2 in Figure 13.
5 Use the rack screws (#8-32 x 3/4) to secure the chassis and rack handles into
the rack. See 3 in Figure 13.
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A27
Mounting and Powering the SCG
Powering On the SCG
Figure 13. Securing the server to the rack
Congratulations! You have completed mounting the SCG onto your server rack.
Powering On the SCG
The SCG supports both AC and DC power. Refer to the relevant section below for
instructions on how to power on the SCG.
• Using AC Power
• Using DC Power
Using AC Power
NOTE: The AC power cable (part number 902-0174-XX00, where XX is the two-
character country code) is not supplied with the SCG appliance and may be ordered
separately.
Follow these steps to use AC to supply power to the SCG.
1 Connect the AC power cable to the primary power socket (right) on the rear
panel. Optionally, connect a second AC power cable to the backup power socket
(left) on the rear panel.
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A28
Mounting and Powering the SCG
Primary power
Backup power
Power button
Powering On the SCG
Figure 14. Power sockets on the SCG
2 Connect the other end of the power cable (or cables) to an electrical outlet.
3 Press the Power button on the control panel to power on the SCG. The MNR
LED on the Control Panel turns amber while booting up, and turns off when the
startup is complete.
Figure 15. Power button on the Control Panel
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A29
Mounting and Powering the SCG
Screw cover
–+
Powering On the SCG
Using DC Power
The DC power subsystem supports up to two redundant DC power supply units
(PSUs). To remove the PSU, simply press down on the green locking tab while
pulling outward on the PSU handle. To insert the PSU, slide the entire unit (green
locking tab toward the top) fully into the SCG chassis until it locks in place.
If using D C power, connect -4 8V DC input power to the PSU. The DC input polarity
is marked on the DC PSU case. In Figure 16, “-” is on the left and “+” is on the right.
NOTE: Use #14-#10 AWG to the DC input connector.
CAUTION! To avoid the potential for electrical shock and fire hazard, ensure that
the DC wiring to the DC input connectors has adequate circuit protection in
accordance with local electrical codes
NOTE: Information on how to replace the PSU is provided in the SmartCell Gateway
200 Administrator Guide.
Figure 16. DC input connector
Follow these steps to use DC to supply power to the SCG.
1 (When looking at the DC input connector from the angle shown above), slide the
screw cover on the top of the DC input connector to the left to reveal the top
screws.
2 Loosen the screws enough so that the DC input wires can be fully inserted into
the apertures.
3 Insert the “-” wire into the left side aperture, and the “+” wire into the right side.
4 Screw the top screws down until the wires are locked in place.
SmartCell Gateway 200 Getting Started Guide for SmartZone 3.5.1, 800-71517-001 Rev A30
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